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IndIvIdual JoInt account applIcatIon Instructions for completing the

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IndIvIdual JoInt account applIcatIon Instructions for completing the Powered By Docstoc
					                                                                                      IndIvIdual/JoInt account applIcatIon
                                                                                      409 Silverside Road, Suite 105
                                                                                      Wilmington, DE 19809
                                                                                      P: 877.226.2928
                                                                                      F: 302.385.5121
                                                                                      www.cfdbankingservices.com



Instructions for completing the Individual/Joint account application — Please read carefully!
This application is for an Individual/Joint Account. To open an account and to comply with banking regulations and federal law, the following
are required:
• completed, signed application form.
• If applying for a Guardianship/conservatorship account, copy of proof of appointment from the court of guardianship or
  conservatorship.
• If applying for a power of attorney account, copy of signed power of attorney.

 application Instructions
Please complete all sections (as applicable). Incomplete applications will delay processing and may be returned.
• part 1 – Identify type of account.
• part 2 – Provide personal information about the Primary Account Holder, Minor/Ward, Minor (UTMA/UGMA) or Grantor (Power of
  Attorney) (“Authorized Signer #1”).
• part 3 – Provide personal information about the Joint Account Holder, Guardian/Conservator, Guardian (Custodian) or Attorney-in-Fact
  (Power of Attorney) (“Authorized Signer #2”), if applicable. For additional Account Holders, check the box provided and make copies of
  and complete Parts 3, 10 (if applying for a loan) and 12 for each person.
• part 4 – Choose a product type(s).
• part 5 – Indicate debit card and ATM card preferences, if applicable to the product type(s) selected in Part 4.
  n You may use a debit card for (a) point-of-sale (POS) purchases (the amount of the purchase will be deducted directly from your
    available account balance) and (b) ATM transactions.
  n You may use an ATM card for 24/7 account access at Automated Teller Machines (ATMs) bearing the NYCE®, PLUS®, Pulse® or
    STAR® symbol.
• part 6 – Indicate whether you would like an order of checks, if applicable to the product type(s) selected in Part 4.
• part 7 – Provide information about the Financial Professional (advisor/agent/broker) who will be authorized to view or obtain information
  about the account(s). The Financial professional must sign and date the form.
• part 8 (Optional) – Designate a third party to receive account statements.
• part 9 (TOD/POD/ITF applicants only) – Provide information about your primary beneficiary(ies) and contingent beneficiary(ies).
• part 10 (Loan applicants only) – Provide employment and income information for each applicant. primary applicant (authorized
  Signer #1) and each Joint applicant (authorized Signer #2 and others), if applicable, must sign where indicated.
• part 11 – Read; no other action necessary.
• part 12 – primary applicant (authorized Signer #1) and each Joint applicant (authorized Signer #2 and others), if applicable,
  must sign and date the application and agree to be bound by the certification, agreements, authorizations and indemnifications
  referenced in it. Please note that the tIn certification includes specific instructions.
• part 13 – Read; no other action necessary.

 Submission of application
Please mail or fax (a) the completed, signed application form, (b) if applying for a Guardianship/Conservatorship account, a copy of proof
of appointment from the court of guardianship or conservatorship, and (c) if applying for a Power of Attorney account, a copy of the signed
Power of Attorney, to:
   cfd Banking Services
   Attn: New Accounts
   409 Silverside Road, Suite 105
   Wilmington, DE 19809
   Fax: 302.385.5121 (include the number of pages being faxed)
Initial deposits by check may be mailed with the application form. Make checks payable to cfd Banking Services, and include on the
“memo” line the name of the Primary Account applicant (Authorized Signer #1) and the product type (i.e., checking, savings, etc.).
Please note that for new customers, special extended holds on deposits will apply during the first 30 days after account opening. For details,
visit our Web site and navigate to “Disclosures > Funds Availability.”
                                                                                                            (Instructions continued on next page)



05/2011                                                                                  Banking Services Provided by The Bancorp Bank
                                                                                     Individual/Joint account application
                                                                                     Instructions, Page 2


 account processing
Once we receive your application in our Delaware offices, processing will take two to three business days. You will be notified if any
additional information is required for us to open the account.
You will receive the following items, as applicable, 7-14 business days after account opening:
  • Welcome email/letter, which includes your password for online account access
  • Welcome Kit (if this is your first account with cfd Banking Services), which includes your user ID for online account access and
    instructions for getting online
  • Initial order of checks, if applicable
  • ATM or debit card, if applicable
  • Personal Identification Number (PIN) for ATM/debit card, if applicable (PIN may arrive before the card itself)
Each item will be sent separately for security purposes.
checks for future deposit should be made payable to one of the account holders and mailed with a completed deposit ticket (available in
the “Forms” section of our Web site) to:
   cfd Banking Services
   Attn: Deposit Processing
   409 Silverside Road, Suite 105
   Wilmington, DE 19809




                                 plEaSE KEEp a copY oF tHE applIcatIon FoR YouR REcoRdS.




05/2011                                                                                 Banking Services Provided by The Bancorp Bank
                                                                                                                         IndIvIdual/JoInt account applIcatIon
                                                                                                                         409 Silverside Road, Suite 105
                                                                                                                         Wilmington, DE 19809
                                                                                                                         P: 877.226.2928
                                                                                                                         F: 302.385.5121
                                                                                                                         www.cfdbankingservices.com



Important Information about procedures for opening a new account
To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain,
verify and record information that identifies each customer who opens an account. What this means for you: when you open an account, we
will ask you your name, address, date of birth and other information that will allow us to identify you. We may also ask to see a copy of your
driver’s license or other identifying documents.

please read and complete the entire application form (parts 1-13, as applicable). Please keep a copy of the application for your records.

 paRt 1: type of account
 o Individual                                                                                        o UTMA/UGMA
 o Joint                                                                                                 Place minor’s name and “UTMA” or “UGMA” in Part 2. Place guardian’s name and “Custodian” in
                                                                                                         Part 3.
 o Transfer on Death (TOD), Payable on Death (POD), or In Trust for (ITF)
                                                                                                     o Power of Attorney (POA)
     Must complete Part 9.
                                                                                                         Place grantor information in Part 2. Place the person acting as attorney-in-fact in Part 3.
 o Guardianship/Conservatorship
     Place minor/ward’s name in Part 2. Place guardian/conservator’s name and “Guardian” or
     “Conservator” in Part 3.



 paRt 2: primary account Holder - personal Information
 Authorized Signer #1 First Name:                                                                  MI:                 Last Name:
 (primary contact)

 Social Security Number:                                                            Date of Birth:                                   Mother’s Maiden Name:
                                                                                    (mm/dd/yyyy)

 Permanent Address:                                                                                                                                                                    Apt. #:
 (P.O. Box not accepted)

 City:                                                                                                                                            State:               Zip:


 Mailing Address:
 (if different than Permanent Address)

 City:                                                                                                                                            State:               Zip:


 Home Phone:                                                Mobile Phone:                                              Email:




 paRt 3: Joint account Holder - personal Information
 Authorized Signer #2 First Name:                                                                  MI:                 Last Name:


 Social Security Number:                                                            Date of Birth:                                   Mother’s Maiden Name:
                                                                                    (mm/dd/yyyy)

 Permanent Address:                                                                                                                                                                    Apt. #:
 (P.O. Box not accepted)

 City:                                                                                                                                            State:               Zip:


 Mailing Address:
 (if different than Permanent Address)

 City:                                                                                                                                            State:               Zip:


 Home Phone:                                                Mobile Phone:                                              Email:



 o Additional Account Holders
   Check here and make copies of and complete Part 3, Part 10 (if applying for a loan) and Part 12 for each additional Authorized Signer.


                                   Please mail or fax this completed application to: cfd Banking Services, Attn: New Accounts
                                         409 Silverside Road, Suite 105, Wilmington, DE 19809 • Fax: 302.385.5121


05/2011                                                                                                                      Banking Services Provided by The Bancorp Bank
                                                                                                        Individual/Joint account application
                                                                                                        Page 2 of 9



Last Name of Primary Account Holder:

 paRt 4: product Information
 Select deposit account type(s):                                                     Select loan product(s) and amount:*

                                                                                                                                     $
 o OnePoint Checking                                                                 o Home Equity Loan

 o OnePoint Savings                                                                                                                  $
                                                                                     o Home Equity Line of Credit

 o Premium Money Market                                                                                                              $
                                                                                     o Other - Name account:

 o Certificate of Deposit                 $

     Term (months):
                                                                                     Initial Loan Purpose/Use of Funds:



                                                                                     *A loan officer will contact you for more information.

                                              Visit our Web site for additional details on available products and services.

 paRt 5: atM/debit card
Yes, I/we would like a:             o Debit Card (for Checking Accounts only)        OR       o ATM Card (for Savings and Money Market Accounts)

o Check here if you do NOT want the selected card sent to Authorized Signer #2.

A unique, system-generated Personal Identification Number (PIN) will be mailed to each Authorized Signer who receives a debit card or
ATM card. To customize your PIN, please have the card number and current PIN accessible and call the number provided on the card.

o Check here if you do NOT want us to issue a debit card or ATM card for the account(s).

 paRt 6: checks
o Yes, I/we would like an order of checks.
  Name of each Authorized Signer and street address of Authorized Signer #1 will appear on checks.

o No, I/we do not want an order of checks.

 paRt 7: Financial professional Information - Signature Required
For purposes of this application, financial professionals, financial professional firms, advisors, agents and brokers shall be referred to,
individually and collectively, as “Financial Professionals.”
 Financial Professional Name:                                                             Financial Professional Firm Name:


 Financial Professional/Advisor/Broker/                                                   Marketing Code:
 Agent/Rep ID # or Code:                                                                  (if applicable)

 TotalCash Manager (TCM) Company ID Used for Online Access:
              ®

 (if applicable)

 Business Address:                                                                                                                   Zip:
 (City and State)

 Business Phone:                                                     Mobile Phone:                          Email:
 (and extension)

 Signature of Financial Professional:                                                                                 Date:
 (must be an authorized signer of Firm)                                                                               (mm/dd/yyyy)




05/2011                                                                                                      Banking Services Provided by The Bancorp Bank
                                                                                                    Individual/Joint account application
                                                                                                    Page 3 of 9



Last Name of Primary Account Holder:

 paRt 8: third-party Statement Recipient (e.g., Financial professional, cpa, attorney, etc.)
 o Check here if there are no third-party statement recipients at this time.
 Name:


 Firm:


 Address:


 City:                                                                              State:                                  Zip:




 paRt 9: Beneficiary Information - Only Applies to TOD/POD/ITF Applicants
For purposes of this application, cfd Banking Services shall be referred to as “the Bank.”
The following individual(s) shall be my primary and/or contingent beneficiary(ies). If neither primary nor contingent is indicated, the
individual will be deemed to be a primary beneficiary. If more than one primary beneficiary is designated and no distribution percentages are
indicated, the beneficiaries will be deemed to own equal share percentages in the account. Multiple contingent beneficiaries with no share
percentage indicated will also be deemed to share equally. If any primary or contingent beneficiary dies before me, his or her interest and
the interest of his or her heirs shall terminate completely, and the percentage share of any remaining beneficiary(ies) shall be increased on
a pro rata basis. If no primary beneficiary(ies) survives me, the contingent beneficiary(ies) shall acquire the designated share of my account.
Percentages must total 100%.
I, my successors and assigns agree to indemnify and hold harmless cfd Investments, Inc. and the Bank, their affiliates and any directors,
officers, employees or agents of these entities from and against any and all claims, liabilities, damages, actions, charges, costs, losses and
expenses (including reasonable attorneys’ fees) arising out of or resulting from the transfer or payment upon my death of the balance in this
account to the beneficiary(ies) listed below.
primary Beneficiary designation(s):
 1. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 2. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 3. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 4. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

                                                                                                                                                      Total:
                                                                                                                                                               %

contingent Beneficiary designation(s):
 1. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 2. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 3. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

 4. Beneficiary Name:                                         Relationship:    SSN or Federal Tax                       Date of Birth:                Share:
                                                                               ID Number:                               (mm/dd/yyyy)                           %

                                                                                                                                                      Total:
                                                                                                                                                               %




05/2011                                                                                               Banking Services Provided by The Bancorp Bank
                                                                                                       Individual/Joint account application
                                                                                                       Page 4 of 9



Last Name of Primary Account Holder:

 paRt 10: Employment/Income - Only Applies to Loan Applicants; Signature(s) Required
 Primary Account Holder First Name:                                                  MI:              Last Name:
 (Authorized Signer #1)

 Present Employer:                                                                                    Position:


 Business Phone:                                                                                      Years with this Employer:
 (and extension)

 Annual Income:                                                                      Other Income:*


                            Monthly Mortgage or Rent Payment:                        Mortgage Holder or Landlord:                        Years at Address:
 o Own             o Rent



 Joint Account Holder First Name:                                                    MI:              Last Name:
 (Authorized Signer #2)

 Present Employer:                                                                                    Position:


 Business Phone:                                                                                      Years with this Employer:
 (and extension)

 Annual Income:                                                                      Other Income:*


                            Monthly Mortgage or Rent Payment:                        Mortgage Holder or Landlord:                        Years at Address:
 o Own             o Rent


*You need not disclose income from alimony, child support, or separate maintenance if you do not choose to have it considered as a basis
for repayment of this loan.

this application is for:             o Individual Credit        Signature of Primary Applicant:
                                                                (Authorized Signer #1)


	 	                                  o Joint Credit             Signature of Joint Applicant:
                                                                (Authorized Signer #2)

                                    The primary applicant and each joint applicant (if applicable) must sign above.
            For joint applications, all parties will have full access to the account and will be fully responsible for repayment of the funds.

Mail loan documents for this account to (check all that apply):
o Financial Professional (refer to Part 7, above)                 o Primary Account Holder

 paRt 11: terms of agreement - Deposit Accounts Only
The authorized individual(s) signing below agree(s), jointly and severally if multiple signers, to the terms set forth in the Deposit Account
Terms, the Schedule of Fees, the Funds Availability Disclosures, the Electronic Fund Transfer and Related Disclosures, and other such
agreements and disclosures as may apply, as amended by the Bank from time to time.
In the event more than one person is designated as a depositor, the said joint depositors hereby agree with each other and with the
Bank that: (1) all sums now or hereafter on deposit to the credit of this joint account, whether deposited by any or all of them, and all
accumulations thereon, are and shall be owned by them, if husband and wife, as tenants by the entireties, and otherwise as joint tenants
with the right of survivorship and not as tenants in common, and in the event of the death of any one of them, the Bank is directed to deal
with the survivor or survivors as the sole owner or owners thereof; (2) orders or checks may be drawn against the account by any one of
them or the survivor or survivors of them; (3) each of the undersigned and the Bank are hereby authorized to endorse and deposit to this
joint account any check or other instrument for the payment of money that may be drawn or endorsed to the order of any one or more or all
of them; and (4) the power and authority of the Bank hereunder shall continue until written notice of termination thereof is received by the
Bank from any one of them.




05/2011                                                                                                    Banking Services Provided by The Bancorp Bank
                                                                                       Individual/Joint account application
                                                                                       Page 5 of 9



Last Name of Primary Account Holder:

 paRt 12: tIn certification, authorizations, Indemnifications and agreements - Signature(s) Required
limited attorney-in-Fact authorization and Indemnification
I/We hereby give the Financial Professional designated in Part 7 of this application authorization to view or obtain information about all of
my/our accounts at the Bank, whether previously opened, now opened or opened in the future. My/Our Financial Professional may view or
obtain the information in any manner, including by online access granted to him/her. I/We authorize the Bank, upon request of the Financial
Professional, to provide information to the Financial Professional about balances and transactions in the account, to the same extent that
I/we could obtain such information.
I/We hereby agree to indemnify and hold harmless the Bank from, and to pay the Bank promptly on demand for, any and all losses arising
from the Bank’s actions in accordance with this authorization.
This authorization and indemnification are in addition to and in no way limit or restrict any rights that the Bank or my/our Financial
Professional may have under any other agreement or agreements between me/us and the Bank. This authorization and indemnification
are continuing and shall remain in full force and effect until revoked by me/us by a written notice received by the Bank at the address
provided on the first page of this application, directed to the attention of Operations, but such revocation shall not affect the Bank’s or my/our
Financial Professional’s rights or my/our obligations relating to the period preceding such revocation.

other agreements, authorizations and Indemnifications
I/We verify that all information provided in this application is true and correct to the best of my/our knowledge and is provided for the purpose
of obtaining the account requested. In addition:
   • I/We agree to notify the Bank immediately, in writing, of any material change in the facts stated in this application.
   • I/We authorize the Bank to order consumer reports about me/us from consumer reporting agencies and instruct any person or
     consumer reporting agency to compile and furnish any information it may have or obtain about me/us in response to such inquiries.
   • I/We authorize the Bank to receive information as occasioned from time to time regarding me/us or my/our proprietors, partners,
     principals, agents or representatives from third parties, and to verify any information on the application. I/We waive any claims
     against the Bank for invasion of privacy or any similar claim that might arise as a result of the Bank’s investigation of me/us or my/our
     proprietors, partners, principals, agents or representatives.
   • I/We understand that, upon execution of this account application and authorization, the Bank shall provide me/us with a user ID
     and password (“Access Codes”) for online access to my/our account. I/We agree to assume all risks and losses associated with the
     disclosure of my/our Access Codes to third parties.
   • I/We understand that the Bank’s ability to provide services hereunder may be conditioned on the continuing availability of certain
     services from third parties with which the Bank has contracted. Therefore, I/we authorize the Bank to share my/our personal information
     with third parties consistent with the Bank’s privacy practices.
   • I/We authorize the transfer of information, as necessary, from my/our account at the Bank to my/our account at cfd Investments, Inc. for
     the purpose of providing bank account information.
   • I/We understand and accept that if my/our account has multiple signers, the Bank is only required to verify one of them to process a
     transaction.
   • I/We understand and accept that this account is subject to all applicable rules and regulations adopted by the Bank and as amended
     from time to time.

tIn certification
under penalties of perjury, I certify that: (1) the number shown on this form is my correct taxpayer Identification number (tIn)
(or I am waiting for a number to be issued to me); (2) I am not subject to backup withholding, because (a) I am exempt from
backup withholding under Internal Revenue Service (IRS) regulations, or (b) I have not been notified by the IRS that I am subject
to backup withholding as a result of failure to report all interest or dividends, or (c) the IRS has notified me that I am no longer
subject to backup withholding; and (3) I am a u.S. citizen (or a u.S. resident alien).
cERtIFIcatIon InStRuctIonS: You must cross out Item 2, above, if you have been notified by the IRS that you are currently
subject to backup withholding because of underreporting interest or dividends on your tax return.

                                                                                                                  (Part 12 continued on next page)




05/2011                                                                                   Banking Services Provided by The Bancorp Bank
                                                                                    Individual/Joint account application
                                                                                    Page 6 of 9



Last Name of Primary Account Holder:


 paRt 12 (continued from previous page)
Signatures
I/We have read and understand the above certification, agreements, authorizations and indemnifications. By signing this application, I/we
agree to be bound by the certification, agreements, authorizations and indemnifications, as well as the terms and conditions of the account.
Due to your ability to access funds in your new account electronically before you receive your Welcome Kit containing the full Terms and
Conditions for the account, attached as Part 13 is an excerpt from the Terms and Conditions regarding the federal Electronic Fund Transfer
Act (Regulation E) and your rights and responsibilities concerning electronic bank services.
tHE IntERnal REvEnuE SERvIcE doES not REQuIRE YouR conSEnt to anY pRovISIon oF tHIS docuMEnt otHER
tHan tHE cERtIFIcatIon REQuIREd to avoId BacKup WItHHoldInG.

 Signature of Authorized Signer #1:


 Print Name:                                                                                                  Date:
                                                                                                              (mm/dd/yyyy)



 Signature of Authorized Signer #2:


 Print Name:                                                                                                  Date:
                                                                                                              (mm/dd/yyyy)




05/2011                                                                                Banking Services Provided by The Bancorp Bank
                                                                                                              Individual/Joint account application
                                                                                                              Page 7 of 9


 paRt 13: Regulation E – Electronic Fund transfers and Related disclosures
The following is an excerpt from our full Terms and Conditions regarding your rights and       atM deposits
responsibilities concerning electronic bank services. Terms referenced in the excerpt          Deposits made through an ATM are posted to your account according to the terms
are defined as follows:                                                                        and conditions of your account as outlined in this Agreement and our Truth in Savings
The Account Agreement (the “Agreement”); The Bancorp Bank (the “Bank,” “we,” or                Disclosures. Your funds will become available for your use in accordance with the
“us”); each person who uses the Bank to obtain a Financial Service (“Customer,” “you,”         schedule outlined in our Funds Availability Policy disclosure. Not all ATM terminals
or “your”); a deposit account, overdraft credit account, funds transfer service, or any        accept deposits.
other financial product or service available through the Bank (“Financial Service”); a
person authorized to act on behalf of the Customer (“Authorized Person”); checks,              atM card point-of-Sale transactions
drafts, bills of exchange, notes and other financial instruments (“Items”); instructions,      Consistent with applicable law, you may use your ATM card with your PIN at any retail
including, without limitation, requests and payment orders, by means other than the            establishment where ATM cards are accepted to purchase goods and services and/
signing of an Item, with respect to any account transaction (“Instructions”); Federal          or to obtain cash where permitted by the merchant. The amount of all purchases,
Deposit Insurance Corporation (“FDIC”); Automated Teller Machine (“ATM”); Personal             including any cash obtained, will be deducted from your primary account, which is the
Identification Number (“PIN”); Internet banking user ID, Internet banking password,            first account opened.
ATM card, debit card, or PIN, individually and collectively (an “Access Device”); and
Automated Clearing House (“ACH”). Unless it would be inconsistent to do so, words and          limitations on Frequency of atM transactions
phrases used in this Agreement should be construed so that the singular includes the           Frequency-of-use limitations are imposed on ATM transactions for security reasons and
plural and the plural includes the singular.                                                   for the protection of your account. They are not disclosed for this reason and may be
                                                                                               changed at any time. You will be denied the use of your ATM or debit card if:
Electronic Funds transfer disclosure                                                           • You exceed the daily ATM withdrawal or purchase limit;
We presently offer many bank services that may be considered “Electronic Funds                 • You do not have sufficient available funds in your account;
Transfers,” including, but not limited to, ATM transactions through the NYCE®, PLUS®,          • You do not enter your correct PIN; or




                                                                                                                                   y
Pulse® and STAR® networks; point-of-sale transactions; ACH transactions, including,            • You exceed the limit on the number of times you can use your card each day.
but not limited to, direct deposits and preauthorized withdrawals; automated telephone         The receipt provided by the ATM or merchant terminal will notify you of the denial. There




                                                                                                                                 p
transfers; and online transfers. This disclosure (as required by Federal Regulation            is a limit on the number of such denials permitted, beyond which the machine may retain
E: Electronic Fund Transfer Act) provides information that describes your rights and           your ATM or debit card. The number of attempts that will cause the retention of your
responsibilities regarding these services. Electronic Funds Transfer services must be          ATM or debit card is also not disclosed for security reasons.




                                                                                                        o
specifically requested and arranged. Individuals must qualify for the service.                 The ATM daily withdrawal limit is $1,000. The debit card daily limit is $10,000.
unauthorized transfers




                                                                                                      C
                                                                                               debit card point-of-Sale transactions
Advise us immediately if you believe your ATM/debit card and/or PIN has been lost or           Consistent with applicable law, you may use your debit card to purchase goods and
stolen. Telephoning us is the best way of keeping your possible losses down. If we are         services and/or obtain cash where permitted by the merchant, from any merchant who




                                                                                  t
advised within two (2) business days, your loss is limited to $50, if someone used your        accepts Visa® Debit Card. The merchant will require your signature instead of your PIN
card and/or PIN without your permission. If we are not advised within two (2) business         to authorize the purchase request. You may also use your debit card with your PIN at
days after you learn of the loss or theft of your card or PIN, you could lose as much




                                                                                n
                                                                                               any merchant location where ATM cards are accepted to purchase goods and services
as $500.                                                                                       and/or obtain cash where permitted by the merchant. The amount of all purchases,




                                                            ie
Additionally, if your statement shows transfers that you did not make, advise us               including any cash obtained, will be deducted from your checking account.
immediately. If we are not notified within 60 days after the statement mailing date or         When you make a purchase through the debit card network, we may place a hold on
electronic statement notification date, you may not recoup funds lost after the 60 days,




                                                          l
                                                                                               the funds in your checking account that may be necessary to cover the amount of the
if we can prove that contacting us would have prevented the loss. If a justified reason        transaction. (Please see “Preauthorization Holds,” below, for additional information.)
kept you from notifying us (appropriate documentation is required), we may extend the
time periods.




                                           C
                                                                                               Rules of card associations (Mastercard and visa)
If you believe that your card or PIN has been lost or stolen or that someone has transferred   Mastercard: You will not be liable for any unauthorized point-of-sale transactions
or may transfer money from your account without your permission, immediately contact           using your card if: (i) you can demonstrate that you have exercised reasonable care
our Customer Service Center. You may be required to confirm the information provided           in safeguarding your card from the risk of loss or theft; (ii) you have not reported to us
by writing to us at the following address:                                                     two (2) or more incidents of unauthorized use within the prior 12-month period; and
Electronic Card Services                                                                       (iii) your account is in good standing. If any of these conditions are not met, your liability
409 Silverside Road, Suite 105                                                                 is the lesser of $50 or the amount of money, property, labor, or services obtained by
Wilmington, DE 19809                                                                           the unauthorized use before notification to us. “Unauthorized use” means the use of
Phone: 866.435.1360                                                                            your card by a person, other than you, who does not have actual, implied, or apparent
                                                                                               authority for such use, and from which you receive no benefit. This additional limitation
atM and debit card transactions                                                                on liability does not apply to PIN-based transactions or transactions not processed by
Consistent with applicable law, you may use your ATM or debit card with your PIN to            MasterCard.
request most routine transactions on the accounts included on your ATM or debit card.          visa: If you report the loss or theft of your card within two (2) business days of when
You can use your ATM or debit card to:                                                         you discover the loss or theft of the card, and you have not been grossly negligent or
• Make cash withdrawals                                                                        have not engaged in fraud, you will not be liable for any unauthorized transactions using
• Make deposits of cash, checks, or drafts                                                     your lost or stolen debit card, when used for signature-based point-of-sale transactions.
• Transfer funds among Bank accounts linked to the same card                                   If you do not advise us within two (2) business days, your liability is the lesser of $50
• Obtain your most recently available account balance                                          or the amount of money, property, labor or services obtained by the unauthorized use
• Pay for purchases at places that have agreed to accept the card                              before notification to us.
Some of the above services may not be available at all ATMs or locations.
                                                                                               processing procedures – visa debit card
International atM transactions                                                                 If you have a Visa debit card, new procedures are in effect that may impact you when
International transactions requested through your ATM or debit card are converted              you use your card at certain merchants.
to United States currency according to the rules and regulations of the ATM network.           In the past, transactions were processed as Visa debit transactions unless you entered
The conversion of the currency to United States currency may occur on a date other             a PIN. Now, if you do not enter a PIN, transactions may be processed as either a Visa
than your original transaction date and fees may be assessed by these networks.                debit transaction or a transaction processed by another network listed on the back of
You are responsible for the United States currency amount plus any fees assessed               your card. Merchants are responsible for providing you with a clear way of choosing to
for the currency conversion. Some services may not be available at international ATM           make a Visa debit transaction, if they support the option.
terminals. International ATM transactions may be subject to a fee in accordance with           If a network other than Visa is used when making a transaction without a PIN, different
our Schedule of Fees.                                                                          terms may apply. Certain protections and rights described in this Agreement are
                                                                                               applicable only to Visa debit transactions and do not apply to transactions processed
                                                                                               by another network.




05/2011                                                                                                           Banking Services Provided by The Bancorp Bank
                                                                                                               Individual/Joint account application
                                                                                                               Page 8 of 9


 paRt 13 (continued from previous page)
preauthorization Holds                                                                          notice of varying amounts
When your debit card or other network enhancement feature related to the card is used           If authorized regular payments may vary in amount, the third party you are paying will
at a point-of-sale location to obtain goods or services or obtain cash, the merchant may        provide the payment amount at least 10 days before each payment, along with the
attempt to obtain preauthorization from us for the transaction. We place a 10-business-         payment date.
day hold on your account for the amount of the preauthorization request, which may vary
in some cases from the amount of the actual purchase, depending on the merchant’s               Electronic check conversion
request. If the preauthorization request varies from the amount of the actual transaction,      You may authorize a merchant or other payee to make a one-time electronic payment
payment of the transaction may not remove the hold, which will remain on the account            from your checking account using information from your check to:
until the end of the tenth business day. This hold may affect the availability of funds         • Pay for purchases
from your checking account to pay checks or for other Electronic Funds Transfers. We            • Pay bills
will not be responsible for damages for wrongful dishonor of any items that are not paid
because of the hold.                                                                            Electronic Funds transfer liability
If you use your debit card number without presenting your card (such as for a mail order,       If we fail to complete an Electronic Funds Transfer transaction on time or in the correct
telephone, or Internet purchase), the legal effect will be the same as if you used the card     amount when properly instructed by you, we will be liable for damages caused by our
itself. For security reasons, we may limit the amount or number of transactions you can         failure unless:
make on your debit card. You may not use your debit card for online gambling or any             1. There are insufficient funds in your account to complete the transaction through no
illegal transaction.                                                                                 fault of ours. A fee may be charged in accordance with our Schedule of Fees;
                                                                                                2. The funds in your account are uncollected. A fee may be charged in accordance
preauthorized debits or credits                                                                      with our Schedule of Fees;
You may arrange to have certain recurring payments automatically deposited into your            3. The funds in your account are subject to legal process;
account. Examples of this service include the direct deposit of Social Security and other       4. The transaction you request would exceed the funds in your account plus any




                                                                                                                                   y
government payments, and the direct deposit of your payroll.                                         available overdraft credit. A fee may be charged in accordance with our Schedule
                                                                                                     of Fees;
You may arrange to have certain recurring withdrawals automatically paid from your




                                                                                                                                 p
                                                                                                5. The ATM system has insufficient cash to complete the transaction;
account. For example, you may arrange to have insurance premiums paid automatically.            6. Your card has been reported lost or stolen and you are using the reported card;
These preauthorized transfers are governed by federal regulations pertaining to                 7. We have a reason to believe that the transaction requested is unauthorized;




                                                                                                        o
Electronic Funds Transfer services that entitle you to certain benefits and protections in      8. The failure is due to an equipment breakdown that you knew about when you started
connection with Electronic Funds Transfer services.                                                  the transaction at an ATM or merchant terminal;
                                                                                                9. You attempt to complete a transaction at an ATM or merchant terminal that is not a




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Right to Stop payments and preauthorized Electronic payments and                                     permissible transaction listed above; or
How to do So                                                                                    10. The transaction would exceed security limitations on the use of your ATM or




                                                                                   t
If you want to permanently revoke a recurring preauthorized electronic transfer you                  debit card.
authorized from a third party, you will need to first send written instructions to the          In any case, we shall only be liable for actual proven damages if the failure to make the
originating third party to cancel your preauthorized transfer.




                                                                                 n
                                                                                                transaction resulted from an honest error despite our procedures to avoid such errors.
If you have authorized regular payments out of your account, you can stop any of these
payments by notifying our Customer Service Center by telephone or email, or by writing          Fees and charges




                                                            ie
to us at the address below. If you notify us by telephone, you may be required to confirm       We do not charge you a fee to use your card at an ATM within the United States or
the information provided by writing to us at the following address:                             internationally, or to make a point-of-sale purchase. A surcharge may appear on your




                                                          l
                                                                                                ATM receipt; however, it will not be reflected on your account. You may, however, be
Account Services
                                                                                                assessed a fee by the card association, for example Visa or MasterCard.
Attn: Stop Payment ACH
                                                                                                You will pay any applicable fees and charges we assess for your ATM or debit card




                                            C
409 Silverside Road, Suite 105
Wilmington, DE 19809                                                                            services and/or other electronic services that you select. Applicable fees will be deducted
                                                                                                from your account and listed on your account statement. These charges and fees are
Your request must include your account number, the name of the payee, the amount of
                                                                                                assessed in accordance with our Schedule of Fees.
the item to be stopped, and the date payment was scheduled to be made. This request
needs to be received by us three (3) or more business days before the payment is
scheduled to be made. If your request is by telephone or email, we may also require you
                                                                                                atM/debit card Revocation
                                                                                                You agree that your ATM or debit card remains the property of the Bank, shall be
to put your request in writing and ensure that it is received by us within 14 days after your
                                                                                                surrendered upon demand, and may be revoked or cancelled at any time.
call or email. A stop-payment fee may be charged for each stop-payment and renewal
order you request in accordance with our Schedule of Fees.                                      If you do not use your ATM or debit card for six (6) consecutive months, it may be
                                                                                                cancelled and will be unusable. This will occur without prior notice to you.
You are subject to the general rules of Stop-Payment Orders in this Agreement.
                                                                                                If your card is reissued or reactivated, a fee may be assessed for its reissue in
Stop-payment liability                                                                          accordance with our Schedule of Fees.
If you order us to stop payment on any preauthorized transfer according to the
requirements above and we fail to do so, we will be liable for your proven loss or              Business days
damages, unless:                                                                                For purposes of these disclosures, our business days are Monday through Friday.
• You failed to give us enough information, proper instructions or sufficient time to act       Federal holidays are not included.
   on the stop-payment; or
• We do not receive written confirmation of your telephone or email request to stop             types of Electronic Funds transfer Services offered
   payment within 14 calendar days, and the preauthorized transfer occurs after the 14          Not all services offered are applicable to every account. For questions about your
   calendar days.                                                                               particular account and the availability of Electronic Funds Transfer services, including
                                                                                                Overdraft Protection and ACH, ATM/debit card, and telephone and online transfer
In any case, we will only be liable for actual proven damages if the failure to make your
                                                                                                features, please contact our Customer Service Department.
transaction resulted from a bona fide error on our part, despite our procedures to avoid
such errors. If we pay a preauthorized transfer over your valid and timely stop order,
we may re-credit your account. If we do this, you will sign a statement describing the
                                                                                                pIn and passwords
                                                                                                Your PIN and passwords are identification methods that are both personal and
dispute with the payee. You agree to transfer to us all of your rights against the payee. In
                                                                                                confidential. You are required to use your PIN with your ATM or debit card at an ATM
addition, you will assist us in any legal action taken against the payee.
                                                                                                or ATM merchant terminal. It is a security method by which we help you maintain the
In addition, if you want to permanently revoke a recurring preauthorized electronic             security of your account. Your passwords are another security method that maintains the
transfer, you will need to first send written instructions to the originating third party to    security of your account and the transactions you process online.
cancel your preauthorized transfer. We may ask you to provide us with a copy of your
                                                                                                Therefore, you agree to take all reasonable precautions that no one else learns your PIN
letter to the originating third party and sign an Affidavit of “Authorization Revoked/Stop
                                                                                                or passwords. As such, you agree that you will not reveal your password, PIN, or any
All Payments” request with us.
                                                                                                other Access Device to any person not authorized by you to use your Access Devices;
                                                                                                not write your PIN or password on your card or on any item kept with your Access
                                                                                                Devices; and not leave a computer terminal unattended after you have logged on using
                                                                                                your password or other Access Device.




05/2011                                                                                                            Banking Services Provided by The Bancorp Bank
                                                                                              Individual/Joint account application
                                                                                              Page 9 of 9


 paRt 13 (continued from previous page)
documentation
terminal transfers: Providing you request it, a receipt is provided each time you make
a transaction on your account using an ATM.
preauthorized credits: If you have arranged to have a direct deposit made to your
account at least once every 60 days from the same person or company, you can contact
our Customer Service Center to find out whether the deposit has been made.
periodic Statements: A monthly account statement will be provided.

confidentiality
We will disclose information about your account or the transactions you make to
third parties:
1. Where it is necessary to complete transactions;
2. To verify the existence and standing of your account with us upon the request of a
     third party, such as a credit bureau;
3. To comply with government agency or court orders;
4. In accordance with your written permission;
5. In order to comply with governmental or administrative agency summonses,
     subpoenas or orders; and
6. On receipt of certification from a federal agency or department that a request for
     information is in compliance with the Right to Financial Privacy Act of 1978.




                                                                                                              y
Errors or Questions and How to contact us




                                                                                                            p
In case of errors or questions about your electronic transfers, you agree to promptly
contact our Customer Service Center by telephone or email. You may be required to
confirm the information provided by writing to us at the following address within 10




                                                                                                o
business days:
Account Services
Attn: Electronic Card Services




                                                                                              C
409 Silverside Road, Suite 105
Wilmington, DE 19809




                                                                                 t
Phone: 866.435.1360
If you believe an Electronic Funds Transfer transaction was processed in error or was




                                                                               n
unauthorized, or if you need more information about a transfer listed on your statement
or receipt, you must contact the Bank no later than 60 days after the problem or error




                                                           ie
first appeared on your statement.
In your communication with us, please provide the following information:




                                                         l
1. The account name, account number, and ATM or debit card number, if applicable;
2. A description of the suspected error or the transfer about which you are unsure, why
     you believe there is an error, or why you need more information;




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3. The dollar amount of the suspected error; and
4. The date of the suspected error.
When we receive your error notification, we will report to you on the status of our
investigation within 10 business days. In all cases, we will correct any error promptly.
If we need more time to investigate your question or complaint, we may take up to 45
calendar days for ATM transactions (other than international transactions), telephone
banking transactions and ACH transactions. We may take up to 90 calendar days
for debit card or ATM purchase transactions or international transactions. If this is
necessary, we will provisionally credit your account for the amount you believe is in error
within 10 business days of your original complaint or question, so that you will have the
use of the money during the time it takes us to complete our investigation. If we do not
receive your written confirmation of your questions or complaint within 10 business days,
we may decide not to provisionally credit your account.
We will send you a written explanation within three (3) business days after we finish our
investigation. You may ask for copies of the documents we used in our investigation. If
provisional credit was given and it is determined that there was no error, you must repay
to us the amount of the provisional credit for the disputed item(s). You will have access
to those funds for five (5) business days, and then we may deduct such amounts from
your account without further notice.




05/2011                                                                                         Banking Services Provided by The Bancorp Bank

				
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