My office is under the stairs just like Harry Potter and keep by liaoqinmei

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									Conferencing and Remote Working - A
      Win-Win for Business and
            Sustainability?

           Peter James
                              BACKGROUND

 HEEPI/SusteIT
  - www.goodcampus.org
 Collaborative project with JANET
  - Conferencing in universities
 Co-founded world’s first NGO on green ICT
 Co-ordinator, EU SusTel Project
 Multiple surveys, 10,000 + responses
  - conferencing, teleworking at BT & customers
  - conferencing at DFID
  - broadband/teleworking in Cornwall ActNow
                          WWW.SUSTEL.ORG

 EU project
  - 7 partners
  - 5 countries
 Aim
  - assess the
  economic, social and
  environmental
  impacts of flexible
  working
  - 30 case studies + 6
  surveys
 Aim
  - Create practical
  guides and tools
                               SUSTEL FINDINGS

 Positive personal impacts
  - 85% good quality of life
  - 73% good work-life
  balance
  - 87% more family time
  - 33% more time on
  domestic activities
  - 6% more involved in
  community
 A small minority felt
  negative/pressured
 Reduced travel
  - although 25-50% offset
                                  ACTNOW

 Employers
  - increased staff retention 60%
  - reduced business travel 70%
  - improved customer service 71%
  - savings in fuel 76%
  - increased productivity 78%
 Employees
  - reduction in unproductive commuting 83%
  - improved work life balance 84%
  - get more work done 89%
  - work more effectively 93%
TRUE FLEXIBILITY?

  “I never had the
   opportunity to work in
   the nude in the
   office!”
   NEW DEMANDS


“Work becomes
more like home,
and home becomes
more like work”
NEW CHALLENGES

  “My office is under the
   stairs (just like Harry
   Potter) and I keep
   bumping my head”
                 BT CONFERENCING

 Eliminated 338,607 trips a year
  - 42% by car, 79% at congested times
 Avoided per call
  - 288 miles travel per call
  - 40 kg of CO2 (c 54,000 tonnes in total)
  - travel and subsistence of £271
  - £160 of management time
 BT total
  - £81 million of avoided costs
  - £54 million of time benefits
                   DFID VIDEOCONF

 2500 staff, c 10% ‘power users’
 Last call
  - 18% definitely replaced a meeting
  - 67% completely met objectives
  - avoided travel costs of at least £156
  per call, £636,000 in total
  - avoided £24 of wasted time
                 DFID VIDEOCONF

 General
  - 38% VC had positive effects on work-
  life balance (compared to 3% negative)
  - 15% VC avoided work absence in
  previous four weeks
  - 47% scope to replace further meetings
  with VC
  - main benefits staying in touch with
  colleagues, and feeling part of a team
                       KEY CARBON ISSUES

 Travel
  - commuting
  - in-work
  - private (e.g. shopping, child care, leisure)
 Buildings
  - heating, cooling, lighting, space
 Equipment
  - electricity, paper
 Productivity
 Lifestyle
                    FLEXWORK CASES
 Low case
  - no space; under 8 miles commute
  - commuting 70 kilos CO2 gross, 56 net
 Moderate case
             2
  - up to 5 m space, 8 miles + commute distance
  - space 361 kilos CO2 gross, 253 net
  - commuting 504 kilos CO2 net, 403 gross
 High case
  - 5 m2 + space, 8 miles + commute distance
  - space 723 kilos CO2 kilos net, 506 gross
  - commuting 504 kilos CO2 net, 403 gross
FLEXWORK REBOUNDS

    On a ‘worst case’
    assumption of 48%
    offset of initial
    commute savings
    - carbon savings
    equivalent to 39%
    of total BT company
    car miles
               FLEXWORK REBOUNDS
 Factors
  - climatic conditions
  - home characteristics
  - preferences
  - number and efficiency of appliances
  - energy prices
 BT home metering (2009-10)
  - 25% increase in electricity
 Sun (2008)
  - office 130 watts per hour per worker
  - home 64 watts per hour per worker
                       ENERGY (KWH/M2)

 UK Office
  - 205 naturally ventilated, cellular (2003)
  - 236 naturally ventilated, open plan (2003)
  - 404 air conditioned, standard (2005)
  - 568 air conditioned, prestige (2005)
 UK dwelling
  - 261-368 (2005 average, all stock)
  - 128-216 (built to 1998 Building Regs)
  - 75-124 (built to 2005 Building Regs)
 Sweden
  - 45 (2001 ultra energy efficient apartment)
                    CONFERENCE CASES
 Low case
  - 14.6% calls avoid one return journey
  - 5.27 avoided journeys per user, annually
  - 10,384 tonnes CO2 per annum
 Moderate case
  - 20% calls avoid two return journeys
  - a return journey is 267 miles (55 kg CO2 )
  - 42.16 avoided journeys per user, annually
  - 83,076 tonnes CO2 per annum
 High case (‘raw’ survey results)
  - 151.85 avoided journeys per user, annually
  - 299,076 tonnes CO2 per annum
                         CONCLUSIONS

 E-enabled working:
  - doesn’t eliminate face-to-face
  - quality not quantity
  - creates new opportunities
  - creates some rebounds
 Positive carbon/environmental impacts if:
  - effectively managed
  - used in the right ways
  - context is right
                ASSESSING IMPACTS
1. Scoping
   - setting boundaries
   - identifying the reference case
   - identifying the functional unit
   - determining impact significance
2. Calculating per unit impacts
   - net MINUS gross (delivery + rebound)
   - range of cases
3. Determining volume multiplier
4. Conducting reality check
5. Producing indicator

								
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