10763 Belle Creek Blvd.
Henderson, CO 80640
Bilingual Administrative/Medical Support Professional with experience working in a fast-paced environment.
Demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet; committed to
superior customer service and patient care. Confident and poised in interactions with individuals at all levels.
Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:
Customer Service/Patient Care/Translation Filing and Data Archiving
Office/Medical Equipment Operations Word Processing and Typing
Computer Operations Appointment Scheduling & Reception
Accounts Payable and Receivable Problem Solving
Performed administrative and secretarial support functions for a well-known Disaster Restoration
Company. Coordinated and managed multiple priorities and projects.
Provided discreet secretarial and reception services for all clients. Scheduled appointments and
maintained accurate, up-to-date confidential client files.
Assisted with general accounts payable/receivable functions; provided telephone support;
investigated and resolved billing problems.
Customer Service/Patient Care
Demonstrated ability to maintain composure and work efficiently in a fast-paced environment.
Conducted patient interviews to elicit necessary information for accurate prioritization, and
assisted professionals in medical/dental care.
Managed customer relations and provided exemplary service in translations.
Management and Supervision
Assistant Manager for fast food industry. Oversee all operations
including floor and register supervision, back room stock, merchandise delivering and auditing.
Troubleshoot and resolve problems, mediated staff disputes, and handle customer complaints.
Participated in staff recruitment, hiring, training, staff meetings, and scheduling.
Dental Assistant, Dr. Fred Kudish, Meriden, CT
Dental Assistant, Cloverleaf Dental, Meriden, CT
Clerk II, Board of Education, Meriden, CT
Assistant Store Manager, McDonalds, Commerce City, CO
Orville H. Platt High School- Meriden, CT (1987-1991)
Johnson and Wales University- Providence, RI (1991-1993)
References Available Upon Request