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					                                                                      The Children’s Aid Society of Brant
                                                                       Child and Performance Outcomes
                                                                       Quality Assurance Annual Report
                                                                                  2007-2008

                                                                                Revised June 22, 2007

                                                                   VISION:
                    Every child receiving services from the Brant CAS will be part of a safe, secure and permanent family
                                          and supported by a strong network of kin and community.
               These services will be customized, strength based, inclusive and collaborative with family and our communities.


Goal 1: Safety
     Child Outcome                           Indicator                                Data Source               Staffing Responsibility            Implications                Related
                                (Occurring in the last fiscal year                                             For the collection of Data          For Resource            Transformation
                                  and relative to baseline data)                                                                                   Management                 Initiative
Children are protected from    1.   Percentage of children referred to          1.   Protection File review    1. Directors: Bruce Burbank,                               Differential Response
abuse and neglect                   agency who are found to have verified            (Audits) (e.g. service       Marg Barr, Karen Hill –     See note on what green      Kinship Care/Supports
(This involves both the             abuse or neglect -                               plan review) – QA            associated managers         and yellow mean below       Customary Care
protection and child in care   2.   Percentage of children in the population         develops, managers                                       in the notes section.
service departments)                who are found to be eligible for Part III        and workers implement     2. Workers and protection
                                    Services                                         and send to QA, QA        managers.                      1.  customization of
                               3.   Number of children who are verified to           rolls up results                                             CWIS/ e-forms data
                                    have been abused or neglected when in            quarterly                 3. All workers and managers        base – need to
                                    the care of a CAS (1) – Jacquie             2.   Number of visits made                                        collect verified
                                    Scatcherd and Michelle Williamson                to the home (5) –                                            abuse info in the
                               4.   Number of children who are verified to           Workers document in       4. All protection workers,         investigation
                                    have been abused or neglected while              regular audit forms,      managers and the appropriate       module –
                                    under the supervision of a CAS –                 managers forward          Service Director                  *This was added to
                                    Catherine Gabel                                  completed audits to                                         the Protection file
                               5.   Percentage and number of children who            QA, QA rolls up results   5. CWIS report and %              audit form*
                                    are readmitted to care of a CAS for              quarterly                 calculations                   2. customization of
                                    substantiated abuse or neglect within 12    3.   Serious occurrence                                           CWIS/e-forms data
                                    months post service intervention. –              reports – SO reports                                         base to reflect
                                    Catherine Gabel (*Defined as post                are sent to Charlene                                         number of children
                                    discharge from care*)                            and reports are tracked                                      in a family
                                                 The Children’s Aid Society of Brant
                                                  Child and Performance Outcomes
                                                  Quality Assurance Annual Report
                                                             2007-2008

                                                         Revised June 22, 2007
Goal 1: Safety
    Child Outcome                Indicator                     Data Source               Staffing Responsibility          Implications                Related
                    (Occurring in the last fiscal year                                  For the collection of Data        For Resource            Transformation
                      and relative to baseline data)                                                                      Management                 Initiative
                                                              for compliance and                                     3.   Ensure Serious
                                                              results of compliance                                       Occurrence
                                                              issued quarterly.                                           Reporting and
                                                         4.   Child death reporting –                                     Tracking System
                                                              Worker, manager and                                         captures child in
                                                              appropriate Director                                        care status.
                                                              and Executive Director                                 4.   Customization of e-
                                                         5.   Internal agency audits                                      forms investigation
                                                         6.   CAS Q.A. Data & self                                        module to identify #
                                                              audits                                                      of children in family
                                                                                                                          for which abuse or
                                                                                                                          neglect is verified.
                                                                                                                     5.   utilization of e-
                                                                                                                          forms data base
                                                                                                                     6.   CWIS data base FF
                                                                                                                          report.
                                                                    The Children’s Aid Society of Brant
                                                                     Child and Performance Outcomes
                                                                     Quality Assurance Annual Report
                                                                                2007-2008

                                                                               Revised June 22, 2007
Goal 2: Permanency and Stability
     Child Outcomes                             Indicator                            Data Source                      Responsibility                           Implications                   Related
                                                                                                                                                                                          Transformation
                                                                                                                                                                                             Initiative
Children have stability and     1.   Percentage of children who have more      1.   Foster Care Licensing     1.   CSW and manager report                 1.     CWIS FF reports.        Permanency
permanence in their living           than two placements in care within 24          Reviews                        changes to Jason Loube for             2.     CWIS FF reports         ONLAC (Ontario Looking
situations and these                 months – Catherine Gabel and Jason        2.   Children in Care               CWIS input.                                   – need to have a         After Children)
placements are consistent            Loube                                          Reviews                   2.   FSW and CSW                                   tab designed to         Differential Response
with their plans of care.       2.   Percentage of children readmitted to      3.   OnLac (Ontario            3.   Adoption Unit                                 track                   Aboriginal Initiatives
                                     care of a CAS (2a)                             Looking After Children)   4.   DR unit for Kin in Care.–                     readmissions to          including customary care
                                3.   Percentage of eligible Crown wards who    4.   Crown Ward Reviews             information input into CWIS                   care.                   Kinship Care
                                     are adopted                               5.   Review of compliance           data base.                             3.     Numbers are             Legal Custody
                                4.   Percentage of children in care placed          with Aboriginal           5.   Protection units for Kin not in               currently tracked       Adoption
                                     with kin or community members                  provisions of CFSA             Care cases – information                      for adoptions and
                                5.   Percentage of children eligible for       6.   MYRBP                          input into CWIS data base.                    can be converted
                                     protective services (3) who are placed                                   6.   E-forms data base                             to percentages
                                     with kin or community members in non-                                         information entered by                 4.     CWIS FF reports.
                                     care arrangements                                                             workers                                5.     CWIS FF reports.
                                6.   Percentage of children in care placed                                    7.   NSB and ASU                            6.     CWIS FF reports.
                                     with some or all of their siblings                                                                                   7.     CWIS FF reports
                                7.   Percentage of aboriginal children in                                                                                        –this is currently
                                     customary care – Karen Hill ( *includes                                                                                     tracked..
                                     Kinship in Care and Kinship Not in
                                     Care*)
Children have permanence in     1.   Decrease in admissions to care. – Sarah   1.   Protection File Reviews   1.Protection service, FGDM,            1.        CWIS FF reports.          Differential Response
Birth Family and there are no        Robertson                                 2.   Child in Care Reviews     Wrap-Around, DR customized             2.        CWIS FF reports.          Kinship care provisions
subsequent recurrences of       2.   Decrease in re-admissions to care         3.   MYRBP                     services, Bill 210 alternative         3.        CWIS FF reports           Alternate Dispute
maltreatment                    3.   Increased number of families receiving                                   custody arrangements.                            and FGDM reports           Resolution
                                     admission prevention supports (2b)                                       2. Protection service, FGDM,                     and Wraparound
                                4.   Improved parenting capacity(4)                                           Wrap-Around, DR customized                       reports.
                                                                                                              services, Bill 210 alternative         4.        Reports detailing
                                                                                                              custody arrangements.                            increased use of
                                                                                                              3. Protection service, FGDM,                     services related to
                                                                    The Children’s Aid Society of Brant
                                                                     Child and Performance Outcomes
                                                                     Quality Assurance Annual Report
                                                                                2007-2008

                                                                             Revised June 22, 2007
Goal 2: Permanency and Stability
    Child Outcomes                             Indicator                           Data Source                   Responsibility                     Implications                    Related
                                                                                                                                                                                Transformation
                                                                                                                                                                                   Initiative
                                                                                                          Wrap-Around, DR customized                education,
                                                                                                          services, Bill 210 alternative            parenting, support
                                                                                                          custody arrangements.                     and counselling.
                                                                                                          4. Protection and non protection          Currently is being
                                                                                                          interventions, increased referrals        captured in e-form
                                                                                                          to support and parenting                  Service Plan
                                                                                                          programs, increased attendance            module.
                                                                                                          and usage of neighbourhood
                                                                                                          resource centres.


Children matched              1.   Percentage of children who were placed    1.   Children in Care        1.   FSW, CSW, RDU ,CDU,             1.   Need to determine          Kinship care
appropriately with                 within one year and who were assessed          Review                       SSU, PSU and Adoption                a mechanism for            Adoption
placements                         for placement using approved agency       2.   Concurrent                   workers, managers and                capturing and              Permanency
                                   procedures and steps.                          Permanency                   Directors.                           reporting this             ONLAC
                              2.   Child's current placement is consistent        Placement Reports       2.   Workers, managers and                information.
                                   with assessment of the child’s            3.   Crown Ward Review            appropriate Director.           2.   Plans of Care, LAC
                                   permanency plan as stated in the plan     4.   Foster Care Licensing                                             recordings, AARS
                                   of care (6)                                    Review                                                            and CWIS child in
                                                                             5.   Licensing Review                                                  care placement
                                                                                                                                                    reports.
Children and youth are        1.   Percentage Increase in family-based       1.   Children in Care        1.   Protection workers.             1.   CWIS reports               Kinship Care
placed in Family Based Care        care – Meredith MacLachlan, Leslie             Review                       Managers and Directors.              reflecting number of       Alternate Dispute
where appropriate                  Thomas (native kinship)                   2.   Crown Ward Review       2.   Protection workers,                  Kin not in Care files       Resolution
                              2.   Increase from baseline in kinship         3.   Licensing Review             Childrens’ Service Workers,          and comparisons            Permanency
                                   service, kinship care, society foster     4.   MYRBP                        CDU, DR., Managers and               from previous              ONLAC
                                   care, customary care – Meredith                                             Directors.                           quarter statistics.
                                   Maclachlan, Leslie Thomasl (native                                     3.   FSW/CSW, Managers and           2.   Baseline to be
                                   kinship)                                                                    appropriate Director.                determined and
                              3.   Decrease in OPR and Society group                                                                                established for
                                   care days – Bob Pittman                                                                                          comparison
                                                                   The Children’s Aid Society of Brant
                                                                    Child and Performance Outcomes
                                                                    Quality Assurance Annual Report
                                                                               2007-2008

                                                                             Revised June 22, 2007
Goal 2: Permanency and Stability
     Child Outcomes                           Indicator                            Data Source                  Responsibility                 Implications                      Related
                                                                                                                                                                             Transformation
                                                                                                                                                                                Initiative
                                                                                                                                               purposes.
                                                                                                                                          3.   This is an ongoing
                                                                                                                                               established process
                                                                                                                                               in the agency. This
                                                                                                                                               information is
                                                                                                                                               captured, tracked
                                                                                                                                               and reported on
                                                                                                                                               currently by Bob
                                                                                                                                               Pittman.
Children have continuity of   1.  Assessment of child for placement          1.   Licensing Review       1.   FSW/CSW , Manager –         1.   Documented in                Differential Response
culture and relationships         includes culture (7)                       2.   Children in Care            Assessment information is        child in care                Accountability
                              2. Increase in cultural placement matching          Review                      documented in admission          recordings – if it is a       (community linking)
                              3. Increased recruitment and use of            3.   Concurrent                  and placement form and in        requirement for the          Aboriginal Initiatives
                                  Aboriginal foster homes                         Permanency Planning         child in care recordings.        assessment and               Differential Response
                              4. Increased recruitment and use of                 Reports                2.   CRU and RDU                      the documentation            ONLAC
                                  ethno-culturally appropriate foster        4.   Crown Ward Review      3.   RDU and NSB Resource             of the assessment            Permanency
                                  homes                                      5.   Review of compliance        Social Workers and               then it would be             ADR
                              5. Increase kinship service (out of care)           with Aboriginal             managers.                        applicable for all
                                  days – Meredith MacLachlan                      provisions of CFSA     4.   RDU and NSB Resource             children in care and
                              6. Increased use of legal custody with kin     6.   MYRBP                       Social Workers and               information could
                              7. Increase in kinship care days (in-care) –   7.   Adoption Reports            managers.                        be extracted from
                                  Bruce Burbank, Meredith MacLachlan                                     5.   Intake/FSW and managers.         the CWIS FF
                              8. Increase in customary care                                              6.   Intake/FSW and managers          reports once Child
                              9. Plan of care includes promotion of                                           and Legal.                       in Care recordings
                                  cultural continuity                                                    7.   Intake/FSW and managers          move to the CWIS
                              10. Percentage of openness orders in                                            and Legal.                       e-forms recording
                                  adoption compared to total adoptions                                   8.   NSB and ASU and Director         platform.
                                  completed                                                                   – Band or Confederacy       2.   Need a way to
                                                                                                              endorsement.                     capture this specific
                                                                                                         9.   FSW/CSW, Manager –               information in
                                                                                                              Cultural continuity              Resource reporting
                                               The Children’s Aid Society of Brant
                                                Child and Performance Outcomes
                                                Quality Assurance Annual Report
                                                           2007-2008

                                                    Revised June 22, 2007
Goal 2: Permanency and Stability
   Child Outcomes                  Indicator            Data Source         Responsibility                 Implications                  Related
                                                                                                                                     Transformation
                                                                                                                                        Initiative
                                                                          assessment information is        requirements and a
                                                                          documented in admission          section developed
                                                                          and placement form and in        in CWIS to identify
                                                                          child in care recordings.        resources that have
                                                                      10. Adoption unit.                   identified specific
                                                                                                           cultural affiliations.
                                                                                                      3.   CWIS FF reports.
                                                                                                      4.   Need a way to
                                                                                                           capture this specific
                                                                                                           information in
                                                                                                           Resource reporting
                                                                                                           requirements and a
                                                                                                           section developed
                                                                                                           in CWIS to identify
                                                                                                           resources that have
                                                                                                           identified specific
                                                                                                           cultural affiliations.
                                                                                                      5.   CWIS FF reports.
                                                                                                      6.   Legal statistics –
                                                                                                           LAD database?
                                                                                                      7.   CWIS FF reports.
                                                                                                      8.   CWIS FF reports.
                                                                                                      9.   Documented in
                                                                                                           child in care
                                                                                                           recordings – if it is a
                                                                                                           requirement for the
                                                                                                           assessment and
                                                                                                           the documentation
                                                                                                           of the assessment
                                                                                                           then it would be
                                                                                                           applicable for all
                                               The Children’s Aid Society of Brant
                                                Child and Performance Outcomes
                                                Quality Assurance Annual Report
                                                           2007-2008

                                                    Revised June 22, 2007
Goal 2: Permanency and Stability
   Child Outcomes                  Indicator            Data Source       Responsibility       Implications               Related
                                                                                                                      Transformation
                                                                                                                         Initiative
                                                                                               children in care and
                                                                                               information could
                                                                                               be extracted from
                                                                                               the CWIS FF
                                                                                               reports once Child
                                                                                               in Care recordings
                                                                                               move to the CWIS
                                                                                               e-forms recording
                                                                                               platform..
                                                                                           10. Adoption and Legal
                                                                                               units to track these
                                                                                               numbers.
                                                                        The Children’s Aid Society of Brant
                                                                         Child and Performance Outcomes
                                                                         Quality Assurance Annual Report
                                                                                    2007-2008

                                                                                  Revised June 22, 2007
Goal 3: Children’s Wellbeing
     Child Outcomes                               Indicator                                Source                     Responsibility                     Implications                  Related
                                                                                                                                                                                   Transformation
                                                                                                                                                                                      Initiative
There is evidence of children    1.   Analysis of the 7 areas of child            1.   OnLac Data              1.   CSWs and Managers.              1.   This is currently        OnLac (Ontario Looking
in care attaining                     development and wellness outlined in        2.   CAS Q.A. Data           2.   Need to develop a section in         captured in the           After Children)
developmental milestones              OnLac Plans of Care (such as school         3.   Crown Ward Reviews           CWIS to capture this                 OnLac recordings         Kinship care
                                      performance) and a further continuous       4.   Child in Care Reviews        information – may eventually         and once the             Adoption
Youth will transition to              analysis covering subsequent 'child in                                        be captured when child in            recordings move to       Permanency
independence successfully             care' recording periods – Terry Arnold,                                       care move to an e-forms              the CWIS e-form          ONLAC
                                      Leanne Irwin’s’ interim replacement                                           data base for recordings             recording platform       Accountability (financial)
Children's significant ties to        manager                                                                  3.   .CSW and Managers and                this can be              Aboriginal Initiatives
family, community, culture,      2.   Percentage of eligible Crown wards and                                        the appropriate Service              extracted to track
heritage and kin are                  children on Extended Care and                                                 Director. This information           the 7 dimensions so
preserved.                            Maintenance who complete high school                                          needs documented in the              that individual
                                      or equivalency standards – Terry                                              child in care and the ECM            developmental
                                      Arnold, Leanne Irwin’s’ interim                                               recordings.                          tasks so that they
                                      replacement manager                                                      4.   .CSW and Managers and                can be isolated for
                                 3.   Percentage of eligible Crown wards and                                        the appropriate Service              tracking,
                                      children on Extended Care and                                                 Director. This information           comparison and
                                      Maintenance who begin post secondary                                          needs documented in the              identification of
                                      programming or apprenticeship                                                 child in care and the ECM            concerns or
                                 4.   Percentage of Crown wards over the                                            recordings.                          successes.
                                      age of 15 and children on Extended                                       5.   CSW and managers.               2.   Documented in
                                      Care and Maintenance who have                                            6.   CSW and managers – this              child in care
                                      completed or are engaged in, a                                                information about ethno-             recordings and
                                      Preparation for Independence Program                                          cultural connectedness               need to ensure the
                                      – Terry Arnold                                                                should be documented in              information is also
                                 5.   The average number of in person visits                                        the child in care recordings.        documented for
                                      by the child's assigned (social) worker -                                7.   NSB and ASU to document              children moved to
                                      All managers with Childrens’ Service                                          this information in the child        ECM. The move to
                                      Workers                                                                       in care recordings.                  Child in Care
                                 6.   Percentage of children in care of ethno-                                                                           recordings moving
                                                            The Children’s Aid Society of Brant
                                                             Child and Performance Outcomes
                                                             Quality Assurance Annual Report
                                                                        2007-2008

                                                                       Revised June 22, 2007
Goal 3: Children’s Wellbeing
   Child Outcomes                      Indicator                           Source          Responsibility        Implications                Related
                                                                                                                                         Transformation
                                                                                                                                            Initiative
                           cultural groups who continue to have                                                  to the CWIS e-form
                           ongoing connections to their heritage                                                 platform will capture
                      7.   Percentage of aboriginal children in care                                             this data.
                           who have connection with their band                                              3.   The move to Child
                                                                                                                 in Care recordings
                                                                                                                 moving to the CWIS
                                                                                                                 e-form will capture
                                                                                                                 this data.
                                                                                                            4.   Documented in
                                                                                                                 child in care
                                                                                                                 recordings and
                                                                                                                 need to ensure the
                                                                                                                 information is also
                                                                                                                 documented for
                                                                                                                 children moved to
                                                                                                                 ECM. The move to
                                                                                                                 Child in Care
                                                                                                                 recordings moving
                                                                                                                 to the CWIS e-form
                                                                                                                 will capture this
                                                                                                                 data.

                                                                                                            5.   Visits with children
                                                                                                                 are currently being
                                                                                                                 captured in a
                                                                                                                 contact section in
                                                                                                                 the recordings and
                                                                                                                 quarterly. . The
                                                                                                                 move to Child in
                                                                                                                 Care recordings
                                                                                                                 moving to the CWIS
                                           The Children’s Aid Society of Brant
                                            Child and Performance Outcomes
                                            Quality Assurance Annual Report
                                                       2007-2008

                                                Revised June 22, 2007
Goal 3: Children’s Wellbeing
   Child Outcomes              Indicator              Source          Responsibility        Implications              Related
                                                                                                                  Transformation
                                                                                                                     Initiative
                                                                                            e-form will capture
                                                                                            this data.
                                                                                       6.   Documented in
                                                                                            child in care
                                                                                            recordings and
                                                                                            need to ensure the
                                                                                            information is also
                                                                                            documented for
                                                                                            children moved to
                                                                                            ECM. Moving to the
                                                                                            CWIS e-form will
                                                                                            capture this data.
                                                                                       7.   Documented in
                                                                                            child in care
                                                                                            recordings and
                                                                                            need to ensure the
                                                                                            information is also
                                                                                            documented for
                                                                                            children moved to
                                                                                            ECM. The move to
                                                                                            Child in Care
                                                                                            recordings moving
                                                                                            to the CWIS e-form
                                                                                            will capture this
                                                                                            data.
                                                                       The Children’s Aid Society of Brant
                                                                        Child and Performance Outcomes
                                                                        Quality Assurance Annual Report
                                                                                   2007-2008

                                                                               Revised June 22, 2007
Goal 4: Timely Mandated Service Intervention
Service Delivery System                            Indicator                             Source                      Responsibility                    Implications                 Related
       Outcome                                                                                                                                                                  Transformation
                                                                                                                                                                                   Initiative
Children's and families receive   1.   Percentage of children whose            1.   Protection File Reviews   1.   Protection workers,            1.   New audit forms         Community Linking
appropriate services in a              investigations were completed and       2.   Crown Ward Reviews             managers and Service                have been               Differential Response
manner, and in compliance with         recorded within regulated timelines –   3.   CAS Q.A. Data                  Directors. Completed audit          developed to track      ADR
Ministry standards and                 Danila Turco                                                                forms for all stages of the         compliance to the       Customary Care
regulations                       2.   Percentage of children who receive at                                       case –                              new Standards and       Kinship Care
                                       minimum regulatory visits with their                                        Intake/Investigation/Commu          to document the         Permanency
                                       assigned (social) workers – Catherine                                       nity Linkages/Ongoing               type of service
                                       Andreason                                                                   Traditional and Customized          delivery under the
                                                                                                                   service approaches. Forms           DR framework.
                                                                                                                   sent to QA for rollup and      2.   Visits are
                                                                                                                   reporting on the audit data.        documented in the
                                                                                                              2.   CSW and managers.                   children in care
                                                                                                                                                       recordings and
                                                                                                                                                       once Child in Care
                                                                                                                                                       recordings move to
                                                                                                                                                       the CWIS e-form
                                                                                                                                                       recording platform
                                                                                                                                                       this info can be
                                                                                                                                                       captured and
                                                                                                                                                       tracked.
                                                                         The Children’s Aid Society of Brant
                                                                          Child and Performance Outcomes
                                                                          Quality Assurance Annual Report
                                                                                     2007-2008

                                                                                   Revised June 22, 2007
Goal 5: Community Involvement and Integration
Service Delivery System                            Indicator                                Source                      Responsibility                     Implications                    Related
       Outcome                                                                                                                                                                         Transformation
                                                                                                                                                                                          Initiative
Children's families and          1.   Percentage of children in care requiring     1.   Children in Care        1.   CSW and Managers.                1.   Once Child in Care
communities are encouraged to         additional community health or mental             Review                  2.   Intake/FSW and managers.              recordings move to         Differential Response
participate and provide               health services and/or support;              2.   Crown Ward Review       3.   CSW and Managers.                     the CWIS e-form            Kinship care provisions
solutions when children are at        compared to the number actually              3.   ONLAC                   4.   DR screeners and manager              recording platform         Alternate Dispute
risk                                  receiving services (8) – Anne MacNeil,       4.   Licensing Review             document this information in          this info can be            Resolution
DR, Protection and Children           Bruce Burbank                                5.   MYRBP                        cases that are classified as          captured and               Community Linking
in Care service units will all   2.   Percentage of families receiving CAS         6.   Data from Transfer           community linkages. QA                tracked for
be responsible for this goal.         protective services (children not in care)        Agencies in Community        can continue to do monthly            1)referrals made for
                                      requiring additional community health or     7.   CAS QA Data                  audits of these file types and        children, 2)referrals
                                      mental health services and/or support;                                         also calculate the                    processed 3) child
                                      compared to the number actually                                                percentage of referrals to            is receiving service,
                                      receiving services (8)                                                         community resources for the           and 4) children on
                                 3.   Percentage of children in care who are                                         audit month.                          waiting lists for
                                      charged under the Youth Criminal                                                                                     service. This type
                                      Justice Act                                                                                                          of tracking system
                                 4.   Percentage of initial reports (RRNI) that                                                                            will complement the
                                      are referred to community resources                                                                                  new requirement to
                                                                                                                                                           document the
                                                                                                                                                           reasons in child
                                                                                                                                                           care recordings
                                                                                                                                                           where the goal for
                                                                                                                                                           service has or has
                                                                                                                                                           not been achieved.
                                                                                                                                                           This tracking
                                                                                                                                                           system will also
                                                                                                                                                           allow for the
                                                                                                                                                           percentages of
                                                                                                                                                           children in care
                                                                                                                                                           requiring and
                                           The Children’s Aid Society of Brant
                                            Child and Performance Outcomes
                                            Quality Assurance Annual Report
                                                       2007-2008

                                                Revised June 22, 2007
Goal 5: Community Involvement and Integration
Service Delivery System       Indicator               Source          Responsibility        Implications                Related
       Outcome                                                                                                      Transformation
                                                                                                                       Initiative
                                                                                            receiving services
                                                                                            to be calculated.

                                                                                       2.   New protection
                                                                                            standards audit
                                                                                            form has a section
                                                                                            to track 1) referrals
                                                                                            made for families,
                                                                                            2)referrals
                                                                                            processed 3) family
                                                                                            is receiving service,
                                                                                            and 4) families on
                                                                                            waiting lists for
                                                                                            service. DR e-form
                                                                                            Service Plan
                                                                                            captures 2, 3 and 4
                                                                                            This tracking
                                                                                            system will also
                                                                                            allow for the
                                                                                            percentages of
                                                                                            families requiring
                                                                                            and receiving
                                                                                            services to be
                                                                                            calculated.

                                                                                       3.   Need to develop a
                                                                                            section in CWIS to
                                                                                            capture this
                                                                                            information – may
                                                                                            eventually be
                                                                                            captured when child
                                           The Children’s Aid Society of Brant
                                            Child and Performance Outcomes
                                            Quality Assurance Annual Report
                                                       2007-2008

                                                Revised June 22, 2007
Goal 5: Community Involvement and Integration
Service Delivery System       Indicator               Source          Responsibility        Implications             Related
       Outcome                                                                                                   Transformation
                                                                                                                    Initiative
                                                                                            in care move to an
                                                                                            e-forms data base
                                                                                            for recordings.
                                                                                       4.   Can be captured in
                                                                                            the DR Referral
                                                                                            module.
                                                                       The Children’s Aid Society of Brant
                                                                        Child and Performance Outcomes
                                                                        Quality Assurance Annual Report
                                                                                   2007-2008

                                                                                 Revised June 22, 2007
Goal 6. A Collaborative, Child Focused Approach to Resolving Risk To Children
Service Delivery System                            Indicator                            Source                    Responsibility                     Implications                    Related
       Outcome                                                                                                                                                                   Transformation
                                                                                                                                                                                    Initiative
Supportive case work by            1.   Percentage of complaints that go         1.   CAS QA Data         1.   All service units.               1.   Currently the              Differential Response
workers that build relationships        beyond the CAS Board to CFSRB for        2.   Client surveys      2.   Protection units and Legal            Agency is collecting       Kinship care provisions
and collaboration are preferred         resolution – Andy Koster, Paula Loube,   3.   Analysis of              department.                           this information and       Alternate Dispute
to adversarial                          Stacey Singleton                              Complaints          3.   Legal department – LAD                may be able to              Resolution
approaches                         2.   Percentage of open protection cases      4.   Children in Care         database? Also need to see            produce an annual          Complaint Process
                                        that go to ADR – Stacy Neill, Danila          Review                   if legal involvement with             report that could be       Customary Care
                                        Turco                                    5.   Protection Audit         families can be captured in           used as a baseline
                                   3.   Percentage of ongoing family services    6.   Crown Ward Review        CWIS perhaps with a                   report for future
                                        cases with CFSA court orders compared    7.   ONLAC                    modification made in e-               years.
                                        to total number of open ongoing family   8.   Licensing Review         forms to capture this            2.   Legal department –
                                        service cases – Barb Mayo Melara,        9.   MYRBP                    information and                       LAD database?
                                        Marilee Sherry, Stacy Neill                                            automatically link it to CWIS.        Also need to see if
                                                                                                                                                     legal involvement
                                                                                                                                                     with families can be
                                                                                                                                                     captured in CWIS
                                                                                                                                                     perhaps with a
                                                                                                                                                     modification made
                                                                                                                                                     in e-forms to
                                                                                                                                                     capture this
                                                                                                                                                     information and
                                                                                                                                                     automatically link it
                                                                                                                                                     to CWIS.
                                                                                                                                                3.   Legal department –
                                                                                                                                                     LAD database?
                                                                                                                                                     Also need to see if
                                                                                                                                                     legal involvement
                                                                                                                                                     with families can be
                                                                                                                                                     captured in CWIS
                                                                                                                                                     perhaps with a
                                                            The Children’s Aid Society of Brant
                                                             Child and Performance Outcomes
                                                             Quality Assurance Annual Report
                                                                        2007-2008

                                                                    Revised June 22, 2007
Goal 6. A Collaborative, Child Focused Approach to Resolving Risk To Children
Service Delivery System                   Indicator                         Source                  Responsibility              Implications                Related
       Outcome                                                                                                                                          Transformation
                                                                                                                                                           Initiative
                                                                                                                                modification made
                                                                                                                                in e-forms to
                                                                                                                                capture this
                                                                                                                                information and
                                                                                                                                automatically link it
                                                                                                                                to CWIS.


       Note: Information highlighted in green indicates current capacity to collect information. Information highlighted in yellow indicates more work is necessary to
              collect, capture and extract the data.

              It is understood that some indicators apply to more that one outcome. In addition, a number of Fiscal Goals and Outcomes are also measured through the
              Ministries MYRBP

(1)    See Standard 7 for the definition of verified abuse in Child Protection Standards in Ontario (2006)
(2a)   This may also be a reflection of the relative sufficiency of community programs designed to support children in their own homes. It should also not be seen as a
       disincentive for CAS agencies to be returning children home in the first place because they fear re-admission. Before implementing this indicator needs to define
       clear timelines related to readmission – research related to reoccurrence of maltreatment speaks to within 12 months
(2b)   'Admission preventions supports' need to be clearly defined before this is used as an indicator.
(3)    Eligibility is defined as meaning that a child could be found 'in need of protection'.
(4)    Measure change from the Ontario Family Risk Assessment (when implemented). Later this may be extracted from the Child and Family Strengths and Needs
       Assessment outlined in the Ontario Child Protection Tools Manual
(5)    U.S. Federal Reviews of State Child Welfare systems has shown that this is a key determinant of enhanced child safety
(6)    Use data from OnLAC after December 2007;
(7)    Data can be found from matching identified child needs from the plan of care and licensing criteria from the placement resource
       Information extracted from a review of Request for Placement Requests/Pre-Admission Conferences
                                                           The Children’s Aid Society of Brant
                                                            Child and Performance Outcomes
                                                            Quality Assurance Annual Report
                                                                       2007-2008

                                                                    Revised June 22, 2007
(8)   This will also provide a dialogue to establish what role that community service gaps may play in this indicator. There is also the need to determine measures for
      “requiring” additional community health or mental health services and/or support. Also need to look at regional data related to existing community services which
      will determine the percentage of child welfare families that can be linked to community services.

(9)   Much of the data is already collected for other purposes and will not require additional I.T. or Q.A. involvement.

				
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