Boeing Safety Culture Survey by N2WpF6zI

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									                                                                                                                               Safety Culture Index



                                                                       Instructions
The Safety Culture Index1 contains two documents: Microsoft Word safety culture survey and a Microsoft Excel spreadsheet.
The survey will give three results and another if you use the return rate of the survey as a metric. The first result is the culture “score” of
the group as a whole against the sliding scale from Pathological to Generative, secondly the culture by position and thirdly, safety
culture applicable to:

           (1) Management commitment
           (2) Risk management
           (3) Communications
           (4) SMS/Auditing
           (5) Training
           (6) Employees

The form has a place on the bottom to indicate the position of the person completing the survey. This can be changed to reflect the
type of operation being surveyed. Of course, if you change this, you then have to change the spreadsheet accordingly.

You will also need to add your organizations name to replace the generic “XXXXXXX”. Please don’t change the questions as each
question is shaped to form a composite picture to safety culture overall and the six groups above.

You will also see that the survey spreadsheet has been designed for three work sites but you can add as many worksheets as you want
according to your organization.




                                             How to evaluate the safety culture score :

The higher the score, the better your safety culture rating. Use the following as a guide only, but you should be aiming for an average
company safety culture of 93 or above. Anything less would suggest that improvements are needed. Research shows that an
organization’s safety culture can usually be placed in one of three categories according to its ASCI score:

       Pathological             25-58
       Bureaucratic             59-92
       Generative               93-125

However, regardless of the overall score, particular attention should be paid to individual items in the questionnaire where employees
consistently select ‘1’.

Your safety culture profile: ____Pathological          ____ Bureaucratic ____Generative




                                    Characteristics of these organizational categories:

Pathological organizations treat safety              Bureaucratic organizations treat safety                 Generative organizations treat safety
information in the following way:                    information in the following way:                       information in the following way:

Information is hidden                                Information may be ignored                              Information is actively sought

Messengers are shot                                  Messengers are tolerated                                Responsibility is shared

Responsibility is avoided                            Responsibility is compartmentalized                     Responsibility is shared

Dissemination is discouraged                         Dissemination is allowed but discouraged                Dissemination is rewarded


Failure is covered up                                Failure leads to local repairs                          Failure leads to inquiries and reforms

New ideas are crushed                                New ideas present problems                              New ideas are welcomed




1
 In 2007, Boeing Australia Limited developed this “Safety Culture Survey & accompanying Excel spreadsheet, “Overall Safety Culture Assessment.” Mr. Glenn
Jones, Safety Systems Inspector at Civil Aviation Safety Authority, provided these documents. The survey part was in image file (picture format, un-editable.)
Theresa McCormick (atcvantage.com) retyped and formatted the survey.
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                                                                                                               Safety Culture Index


                                                 xxxxxxx Safety Culture Survey
All employees contribute to safety and are responsible for ensuring a positive safety culture. The purpose of this questionnaire is to get
an understanding of perceptions about safety within (our organization).


      Answer each question honestly.                                                                            Company Rating
                                                                                                           Strongly                    Strongly
      Each questionnaire is confidential.
                                                                                                           Disagree                      Agree
      How well do you think each of the following statements apply to your project?
                                                 Statement                                                                            
 1    Employees are given enough training to do their work tasks safely                                                               
 2    Managers get personally involved in safety activities                                                                           
 3    In my work area, there are procedures to follow in the event of an emergency                                                    
 4    Managers often discuss safety issues with employees                                                                             
 5    Employees do all they can to prevent accidents.                                                                                 
 6    Everyone is given sufficient opportunity to make suggestions regarding safety issues                                            
 7    Employees often encourage each other to work safely                                                                             
 8    Managers are aware of the main safety problems in the workplace.                                                                
 9    All new employees are provided with sufficient safety training before commencing their work                                     
 10   Managers often praise employees they see working safely                                                                         
 11   Everyone is kept informed of any changes which may affect safety                                                                
 12   Employees follow safety rules almost all of the time                                                                            
 13   Safety within this company is better than other airline projects                                                                
 14   Managers do all they can to prevent accidents here                                                                              
      Accident investigations attempt to find the real causes of accidents, rather than just blame the
 15
      people involved                                                                                                                 
 16   Managers recognize when employees are working unsafely                                                                          
 17   Any faults or hazards that are reported are rectified promptly                                                                  
 18   In my work area, there are mechanisms in place for me to report safety deficiencies.                                            
 19   Managers top unsafe operations or activities                                                                                    
      After an accident has occurred, appropriate actions are usually taken to reduce the chances
 20
      that a similar event will occur in the future                                                                                   
 21   Everyone is given sufficient feedback regarding this company's safety performance                                               
 22   Managers regard safety to be a very important part of all work activities                                                       
 23   Safety audits are carried out frequently                                                                                        
 24   Safety within this company is generally well controlled                                                                         
 25   Employees usually report any dangerous work practices they notice                                                               
                                       CALCULATING YOUR SAFETY CULTURE SCORE

     Count the number of ticks in each column                                                                     
     Multiply the number of ticks in each column by the column score - i.e. one point for each tick in
                                                                                                               x1   x2     x3     x4      x5
      the first column, 2 for each tick in the second column etc...

     Add the column totals together to get your total score                                                 +  + + +
                               YOUR SAFETY CULTURE SCORE                                                   =


Position:         Manager/Team Lead/                          Supervisor                 Tradesperson

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