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					                                    Final June 09




        A Guide to Your Course 2009/10




Masters in Human Resource Management

                                   Part-time
                                  Route: P/HRM




                      Course Leader: Kate Moseley

                                Tel: 01902 323705
                       Email: k.moseley@wlv.ac.uk
Contents
ABOUT THIS GUIDE ......................................................................................................................................... 5
   WELCOME TO THE MASTER IN HUMAN RESOURCE MANAGEMENT – PART-TIME..................................................................5
SECTION 1 GENERAL COURSE INFORMATION .................................................................................................. 7
   THE CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT (CIPD) .............................................................................7
   CIPD MEMBERSHIP..................................................................................................................................................7
   THE LOCAL BRANCH..................................................................................................................................................8
   PROFESSIONAL QUALIFICATIONS .................................................................................................................................8
   EMPLOYABILITY & YOUR PERSONAL DEVELOPMENT PORTFOLIO (PDP) ..............................................................................8
   CAREER OPPORTUNITIES AND FUTURE STUDY ................................................................................................................9
   ACCREDITATION OF PRIOR LEARNING (APL) ................................................................................................................10
   COURSE STRUCTURE: MA IN HRM PART-TIME............................................................................................................11
   GRADUATE MEMBERSHIP OF THE CIPD ......................................................................................................................11
SECTION 2 MODULE INFORMATION .............................................................................................................. 12
   HR4052 CROSS CULTURAL ISSUES IN INTERNATIONAL HR .............................................................................................12
   HR4060 RESEARCH METHODS AND DISSERTATION ......................................................................................................13
   HR4062 HUMAN RESOURCE MANAGEMENT AND CHANGE ...........................................................................................14
   ASSESSMENT MATRIX .............................................................................................................................................17
SECTION 3 COURSE MANAGEMENT & SUPPORT ........................................................................................... 19
   COURSE LEADER ....................................................................................................................................................19
   PERSONAL TUTOR ..................................................................................................................................................19
   MODULE LEADERS..................................................................................................................................................20
   UWBS SCHOOL ADMINISTRATOR .............................................................................................................................20
   UWBS SUPPORT ASSISTANT ....................................................................................................................................20
   STUDENT OFFICE....................................................................................................................................................20
   STUDENT SUPPORT .................................................................................................................................................22
   FREQUENTLY ASKED QUESTIONS (FAQS) ....................................................................................................................23
   HOW TO SOLVE YOUR PROBLEMS .............................................................................................................................25
SECTION 4 ACADEMIC INFORMATION ........................................................................................................... 27
   UWBS CHARTER FOR STUDENTS...............................................................................................................................27
   ACADEMIC REGULATIONS ........................................................................................................................................28
   ACADEMIC APPEALS & MISCONDUCT.........................................................................................................................28
   COMMUNICATIONS ................................................................................................................................................29
   ETHICAL GUIDELINES...............................................................................................................................................30
   LEARNING AND TEACHING (L&T) ..............................................................................................................................30
   BLENDED LEARNING................................................................................................................................................31
   LEARNING & TEACHING RESOURCES ..........................................................................................................................32
   ASSESSMENT .........................................................................................................................................................32
   MODERATION .......................................................................................................................................................32
   GRADING OF POSTGRADUATE ASSESSMENT.................................................................................................................33
   FEEDBACK .............................................................................................................................................................33
                            Master in Human Resource Management – Part-time
                                       A guide to your course 2009/10


About this guide
     This guide will help you plan your Master in Human Resource Management Full-time course.
     It tells you which modules you must study and pass, and lists the optional ones which
     contribute to your course. The guide also offers you brief descriptions of each module,
     including general information about assessment tasks, and an overview of how the course is
     managed.

     We believe it is important that you are encouraged to make your own contribution to the
     effective operation and development of your chosen course. We are, therefore, keen to hear
     your views and would welcome any suggestions that you may have about ways of improving
     any aspect of your course and/or the student experience here at the University. In practice,
     you will have the opportunity to do this through our student voice processes.


     Please enter the contact details for
     your Personal Tutor for your future
     reference:

                                              Compton Park Campus          Telford Campus
     Your Student Offices are:
                                              Room CA016                   Room SB011
                                              Tel: 01902 323602            Tel: 01902 321668
                                              Fax: 01902 323682            Fax: 01902 323960
     Please note: In order to develop and improve the Course, it may be necessary on occasions
     to amend or revise the details given in this Course Guide.


Welcome to the Master in Human Resource Management – Part-time

     Welcome to the University of Wolverhampton Business School (UWBS), Master in Human
     Resource Management part-time course.

     The following sections of the course guide provide information on the course aims, structure
     and content, assessment process and the arrangements in place for the management of the
     course.

     The Course Management team and I will be pleased to deal with any questions you might
     have which are not answered here.

     We wish you every success in your studies and hope that your experience on the course will
     prove to be enjoyable, stimulating and rewarding.


     Kate Moseley

     Course Leader Master in HR Management, part-time



     CG MA HRM PT v.1.00                                                                            5
                      Master in Human Resource Management – Part-time
                                 A guide to your course 2009/10




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                             Master in Human Resource Management – Part-time
                                        A guide to your course 2009/10



Section 1 General Course Information
      The aim of the Master in Human Resource Management is to enable participants to operate
      in senior level HR/HRM practitioner roles and to make a strategic contribution to the
      management of an organisation.

      The Course aims to develop:

             Management and HR skills appropriate to middle and senior management and
              advanced practitioners;
             Knowledge and critical understanding of complex managerial, HR and organisational
              issues by students taking an independent and holistic perspective;
             A reflective research informed approach to professional practice.

The Chartered Institute of Personnel and Development (CIPD)

CIPD Membership

      UWBS’s HR qualifications lead to various levels of membership of the CIPD. It is essential
      that you become a student member of the CIPD in order to gain the appropriate membership
      on completion of your studies. The appropriate form will be supplied at the beginning of your
      course of study.

      Should you wish to contact the Institute at any time the address and telephone number is:

              Chartered Institute of Personnel & Development

              151 The Broadway

              London

              SW19 1JQ

              Tel: +44 (0) 20 8612 6200

              Fax: +44 (0) 20 8612 6201

              Direct dial enquiry numbers:

              Library enquiries +44 (0) 20 8612 6210

              Library orders and renewals +44 (0) 20 8612 6209

              Membership and qualifications +44 (0) 20 8612 6208

              Conferences and training courses +44 (0) 20 8612 6202

              Books +44 (0) 20 8612 6204




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The Local Branch

       Students are encouraged to join their local Branch of the Institute, the three local ones being,
       Black Country, Shropshire & Mid Wales and Hereford & Worcester. Professional Advisors
       from the nearest CIPD Branches are invited to address the course at an early stage, and
       periodically thereafter. The role of the professional advisor is to explain what the CIPD has to
       offer to its student members, the sort of careers that can be pursued within the HR profession,
       and the benefits of becoming involved in Branch activities. In short, the Professional Advisor
       provides a link between the student and the Branch for mutual benefit.


Professional Qualifications

       On satisfactory completion of the MA in Human Resource Management students will be able
       to gain Graduate membership of the CIPD. The CIPD have recognised this course of UWBS
       as providing a route to professional membership without the need to take national
       examinations.

       However, in addition to the taught modules, there is a requirement to have contact with
       organisations. For full-time students, this will be achieved through scheduled activities
       contained within the modules and also through personal development actions, some of which
       will be assessed within the master’s programme.


Employability & Your Personal Development Portfolio (PDP)

What is ‘Employability’?

       ‘Employability’ is concerned with the development of skills aimed at enhancing your
       employment prospects throughout your time here at the University of Wolverhampton.
       Developing specialist subject and academic knowledge is important for employers but they
       also want to employ individuals who are able to:


                  Communicate effectively,

                  Work in a team and have good interpersonal skills.

                  Solve problems

                  Work on their own using their own initiative and are able to adapt to changing
                   situations

                  Be self-confident

How Will You Develop Your Employment Skills?

       At UWBS we aim to provide you with the opportunity to develop these through the modules
       you will be studying. The assessments you do for your modules are designed to help you


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                               Master in Human Resource Management – Part-time
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       develop Subject specific skills through the research you undertake for the assignments. In
       addition, they are also designed to help you develop other key skills such as your written
       communication skills. Where you have formal presentations, this will build your self-
       confidence in addition to helping you develop your skills of verbal communication. Working as
       part of a team will develop vital group-work skills. Attending your classes regularly will further
       ensure that you have the opportunity to develop other skills.

       Throughout your time at the University, you will develop and be able to demonstrate a number
       of skills, some of which are listed below:


                  Working as part of a group

                  Demonstrating teamwork skills and leadership skills

                  Effective communication

                  Written (via reports etc.)

                  Oral (through formal presentations)

                  Problem-solving

                  IT skills (which include use of basic packages for word processing, spreadsheets,
                   use of email etc.)

                  Time management

                  Attending classes on time

                  Handing in your assignments by the deadline date

Personal Development Portfolio (PDP)

       To help you build, reflect and improve your skills we recommend that you compile a Personal
       Development Portfolio. A PDP provides you with the opportunity to reflect on your learning
       and on the development of your skills. Your PDP will help you to identify your strengths,
       weaknesses, opportunities and threats and will allow you to produce an action plan to help
       you to improve on any weaknesses or gaps as you progress on your course.


Career Opportunities and Future Study

       “Your UWBS takes your career development seriously with a dedicated employment and
       placement team”

       Your career opportunities are vast with a sought-after academic qualification.

       You could work in:


                  Business and Finance


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                 National and Local government

                 Legal and Accounting professions

                 Healthcare

                 Management

                 Education and Training

                 Retail and Distribution

                 Leisure and Hospitality

Accreditation of Prior Learning (APL)

   APL is the Accreditation of Prior Learning. It recognises and encompasses prior experiential
   learning (APEL) and prior certificated learning (APCL) as counting towards the completion of a
   programme of study and associated requirements for an award or qualification.

   Accreditation of prior certificated learning (APCL) is a formal recognition of previously
   attained qualifications that have direct relevance to the programme being applied for.

   Accreditation of prior experiential learning (APEL) is the recognition of prior experience; that
   is, learning achieved outside education or training systems is assessed and, as appropriate,
   recognised for academic purposes. It is normally acknowledged and quantified through the
   submission of a portfolio that reflects the learning achievement and outcomes of that experience
   and that has direct relevance to the programme being applied for.

   Please contact your Course Leader for further details.




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Course Structure: MA in HRM Part-time




                               HR4060 Research Methods & Dissertation (30)




            HR4052 Cross Culture Issues in                       HR4062 Human Resource
                  International HR                                Management & Change
                     Sem 1 (15)                                        Sem 2 (15)




                                 (15) & (30) Indicates the module credit rating.




(15) or (30) indicates credit rating of module


Graduate Membership of the CIPD

        On satisfactory completion of the MA in HRM students will be able to gain Graduate
        membership of the CIPD.




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Section 2 Module Information

HR4052 Cross Cultural Issues in International HR

 Credit value        15
 Availability        Semester 1                         Campus        Telford
 Pre-requisites      None
 Co-requisites       None
 Prohibited combinations             None
 Module Leader                       Kate Moseley                Room/Campus              CA105 Compton
 Telephone                           External 01902 323705 Internal 3705
 Email                               K.Moseley@wlv.ac.uk
 School Office                       External 01902 323691/321818 Internal 3691 / 3818




Educational Aims of the Module

         This module aims to focus students on Human Resource Management in an international
         context. As organisations have moved from the regional to global arena there are significant
         changes in perspectives, structures, systems and behaviours within organisations.
         Global/multi national organisations are now considering HR in its cultural context and
         examining the contributions and multicultural influences in the management of people. The
         focus of the module is therefore centred around the cross cultural approaches to the study of
         international HR and in particular the analysis and critical evaluation of the literature in this
         area.

Assessment

                                              % weighting           Hand in date            Minimum pass
                                              for items of        (semester week)             grade for
                  Assessment Tasks
                                              assessment                                   assessment task

          1       One component with
                  3 elements consisting
                  of a portfolio of 3
                  academic papers
                  (6,000 words max)
                          Paper 1                  20             See module guide                 D
                          Paper 2                  40                                              D
                          Paper 3                  40                                              D
          2       CPD Journal                       0            Students final taught            P/F
                                                                      semester




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                                  Master in Human Resource Management – Part-time
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HR4060 Research Methods and Dissertation

 Credit value        30
 Availability        18 Months              Campus            Compton
 Pre-requisites:     None
 Co-requisites:      None
 Prohibited combinations:            None
 Module Leader                       Ginny Fisher                 Room/Campus             CA105 Compton
 Telephone                           External 01902 323741 Internal 3741
 Email                               V.Fisher@wlv.ac.uk
 Departmental Administrator          Lubna Choudhury Tel: 01902 323630/3680 Email:
                                     L.Choudhury@wlv.ac.uk




Rationale

         This module builds on the participant’s knowledge, skills and experience of research and/or
         project work gained from their Diploma stage studies to enable them to produce a research
         project at Masters level.

         The emphasis is on carrying out a work-based research project which focuses on either HR
         (HRD/HRM) and/or Organisational Change /Change Management issues within their own
         organisation, or another organisation with which they are familiar, or within a wider business
         /management context.

         The aim is to present a dissertation demonstrating a range of intellectual and practical
         research skills used for conducting an academically rigorous, relevant and practically oriented
         research project, and analysing/ identifying the implications of the findings.

         HR professionals as well as professional managers need to be capable of basing their
         decision-making and intervention strategies on information and knowledge derived from good
         research. In other words to adopt evidence based and research – informed approaches to
         professional practice.

         The skills acquired from the process of completing the research project and producing the
         dissertation will contribute to the participant’s effectiveness throughout his/her career.

Assessment

          Description                                                                     Weighting or
                                                                                           Pass/Fail

          1     Dissertation of 12,000 – 15,000 words, plus appendices                       100%




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                                   Master in Human Resource Management – Part-time
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HR4062 Human Resource Management and Change

 Credit value         15
 Availability         Semester 2                       Campus         Telford
 Pre-requisites       None
 Co-requisites        None
 Prohibited combinations              None
 Module Leader                        Ginny Fisher              Room/Campus                CA105 Compton
 Telephone                            External 01902 323741 Internal 3741
 Email                                V.Fisher@wlv.ac.uk
 School Office                        External 01902 323691/321818 Internal 3691 / 3818



Educational Aims of the Module

         HRM ideas are attractive and powerful; they largely define the agenda of organisational
         change and restructuring. While HRM has become the major approach to organisational
         restructuring and is clearly attractive to senior managers, it has also been criticised on a
         number of fundamental fronts.

         “It has been accused of encouraging but masking control, exploitation and manipulation under
         the guise of a rhetoric of consensus, mutuality and empowerment” (Mabey et al 1998:18)

         Nevertheless, it has also been seen as a ‘ray of hope’ for the analysis of, and intervention
         into, organisations. Change, and culture change in particular, are often regarded as
         something which happens to, or is perpetrated upon, a relatively passive organisation. It is
         more realistic to see people as ‘co-constructing’ each other; both acting, understanding and
         making sense of change as joint (not necessarily equal) and dynamic players in the process.

         This module has three primary aims.

         The first aim is to develop participants’ critical awareness of the validity, reality and rhetoric
         surrounding the idea of HRM. Students need to be clear about the different bases of the
         continuing controversies; the meaning of HRM, the practice of HRM and the ethical standing
         of HRM within various types of organisations and businesses within the public, private, and
         not for profit sectors.

         The second main focus of this module, is to provide students with a critical understanding of
         the core debates in organisational change. Students will be introduced to the concept of
         management mindsets and how they influence strategy formulation, implementation choices
         and responses to change. The module will critically examine a range of traditional approaches
         which are deeply grounded in rationalist recipes for developing strategy and managing
         change, and explore some alternative perspectives.


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                              Master in Human Resource Management – Part-time
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      The third aim is a logical consequence of the previous two aims. The module will expose the
      differing standpoints found in the management literature. These are the perspectives which
      provide meaning, legitimacy and justification for people’s actions. We will present two
      standpoints: mainstream and critical. The mainstream perspective is inseparable from the
      notions of efficiency and cause and effect logic; that is, the search for the ‘winning formula’,
      so that managers can become ‘effective’. In contrast, critical perspectives on management try
      to discover the ways in which power, control, conflict, and legitimacy impact on employment
      relations.

Assessment

       Description                                                                  Weighting or
                                                                                      Pass/Fail


       Component 1 - Individual 6000 word case study on HRM and                         100%
         change

       Component 2 - Reflective personal development journal
                                                                                      Pass/Fail




      CG MA HRM PT v.1.00                                                                                15
                      Master in Human Resource Management – Part-time
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                                                                         Master in Human Resource Management – Part-time
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Assessment Matrix




                                                                                                                                                             Research Proposal
                                                                             Group Assignment




                                                                                                                                                                                                     Data Interpretation
                                                      Assignment/Essay




                                                                                                                                                                                 Literature Review




                                                                                                                                                                                                                                  Reflective CPD
                                                                                                Group Review/




                                                                                                                               Organisational
                                                                                                Presentation




                                                                                                                               Consultancy
                                                                                                                Dissertation
   Module titles




                                                                                                                                                Case Study
                                                      Individual




                                                                                                                                                                                                                                  Personal

                                                                                                                                                                                                                                  Journal
                                                                                                                               Project




                                                                                                                                                                                                                           Exam
                                                      100%                                                                                                                                                                                         
   HR4052 Cross Cultural Issues in International HR


                                                      100%
   HR4060 Research Methods and Dissertation


                                                                                                                                                100%
   HR4062 Human Resource Management & Change




      CG MA HRM PT v.1.00                                                                                                                       17
                      Master in Human Resource Management – Part-time
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                                Master in Human Resource Management – Part-time
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Section 3 Course Management & Support

   The following members of the team will be pleased to help with any concern you may encounter
   during your term of study at UWBS. It is important you note the following contact details. If
   dialling from outside the university please precede the extension number with 01902 32****

    Role/Responsible                Name              Ext         Room      Loc       Email


    Course Leader          Kate Moseley                 3705      CA131      CP       k.moseley@wlv.ac.uk


    UWBS School            UWBS Team                  3818        SB117     TD
    Administration
                                                      3691        CA008     CP
    Student Office         Student Office Team        3668/       CA016     CP
    Support                                           3356



Course Leader

   For any academic related queries your Course Leader should be your first port of call. They are
   here to advise you on aspects relating to your course of study and progression requirements.


Personal Tutor

   Assists students in their personal and academic development, planning and progression.
   Maintains regular communication (virtual and/or face-to-face) with each of their designated tutees
   at least 3 times a year (e.g. once per term for full time undergraduate study) and at each
   significant phase for all other modes of study (including part time, postgraduate and work based
   learning). Follows up students who are not making satisfactory progress or who are at risk of
   withdrawal.


                In order for personal tutoring to be beneficial and meaningful students will be
                 expected to undertake the following:

                Maintain regular communication with their personal tutor

                Prepare for and engage in any personal tutoring related activities

                Contact personal tutors if there are any issues that may impact on their academic
                 performance or pose any risk to their progression or withdrawal

                Act on any recommendations and advice offered by personal tutors




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                                Master in Human Resource Management – Part-time
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Module Leaders

    Module Leader contact information is available via Module Guides, which are issued at the start
    of each module you study.


UWBS School Administrator

    Please contact the UWBS School Administrator for general queries, and for making
    appointments with the Course Leader.


UWBS Support Assistant

    To contact Module Tutors or Module Leaders, please contact the Support Assistant. If the
    member of staff is not on site, or you email the member of staff, and do not receive a response
    within three working days, then please notify the Support Assistant/UWBS Student Administrator.


Student Office

    Registry staff are based in Student Offices at Telford and Compton and are your first port of call
    with any queries relating to your course. They have responsibility for maintaining your
    records/student files on the University’s Student Management System known as SITS, as well as
    providing general programme advice including extenuating circumstances and extensions. The
    Student office will also make appointments for you to see your Personal Tutor and UWBS
    Student Advisors as required.

What is a Student Rep?

       Student Reps represent students in their school at school level by:


              Attending School Quality Committees (SQEC)
              Meeting with the relevant Student Liaison Officer
              Course Committee meetings

       They represent students in their school at Students' Union level by:


              Attending the Student Representative Council.
              Attending the Advice and Support Committee.

The Role and Function of a Student Rep

    Student Reps are the voice of students in their school. They represent the needs and concerns
    of students to the university and the Students’ Union (SU). Their responsibilities include:


              Identifying students’ issues and opinions
              Voicing these concerns at school/subject committees or the equivalent


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          Report back to students with news and developments in the representative’s defined
           area
          Keeping informed about current issues in the school and university
          Liaising with other school, subject, site, level (etc) reps and the Academic Affairs
           Officer of the Students’ Union


You are not expected to deal with individual student academic problems. Academic Affairs in the
Student Union can provide specialist advice and support, and the Student Gateway in MB
Building on City Campus is also there to provide support.

   School Reps represent students in their school at school level by:


          Attending School Quality Committees (SQEC)
          Meeting with the relevant Student Liaison Officer




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Student Support

   If you encounter any issues (personal or academic) the following diagram directs you to the
   appropriate department or staff member. Further information can be located from WOLF.




                                                   Academic & Programme
                                                      related queries:

                        Study Issues                   Course Leader              General Queries:

                   Study Skills Advisor                                            Student Office
                   LRC or study skills
                         website




 Employability Administrator                                                                  Module Related queries:
                                                       Who to Contact
      Charlotte Poole                                                                                 Module Tutor
        Ext 1785




                     Personal Issues:                                            Extensions/Extenuating
                                                                                 Circumstances/Course
                   Student Gateway ext                                                  Transfer
                          2572
                                                       Special Needs                 Student Office

                                                     Richard Williams ext
                                                            3777




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Frequently Asked Questions (FAQs)

   1. What are the opening hours of the UWBS School Office?

         Term time and Vacation: 9.00am – 5.00pm Monday to Friday

   2. What should I do if I can’t make an assignment deadline?

         Contact the Student Office at Compton Park to seek an extension. The Student Office can
         approve a one week extension. Alternatively, where your illness or personal difficulty is so
         serious that you consider your performance in one or more modules has been affected, or
         you are unable to attend a formal examination, you should seek extenuating
         circumstances. If your claim is accepted you will normally be offered the opportunity to
         take assessment as if for the first time (with no grade penalty) within the current year.
         However, please note the assessment task may have changed. Extenuating
         circumstances forms are available online via e:Vision.

   3. If I am unable to attend a class session, whom should I notify in order to obtain any handouts?

         All module materials can be accessed via WOLF.

   4. What happens if I need a leave of absence (LOA)?

         You may request a LOA of up to four semesters. LOA forms are available online via
         e:Vision. Please indicate when you are returning.

   5. If I withdraw from the programme am I entitled to a refund?

         Semester 1:

              
                                       th
                  Withdrawal up to 30 November – Credit in full – no fees due
              
                                            st
                  Withdrawal on or after 1 December – No credit – all fees due


         Semester 2:


              
                                       st
                  Withdrawal up to 31 March – Credit in full – no fees due
              
                                            st
                  Withdrawal on or after 1 April – No credit – all fees due

   6. What must I do if I change my name or address?

         A student can change their address and telephone contact numbers through their e-Vision
         record. However, documentary proof is required for a change of name.

   7. When and how do I get my results?



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      At the end of each semester you will not be sent a results letter, you will need to check
      your results on e:Vision.

      Please do not telephone in for your results - we do not release them over the telephone.

8. What happens if I fail a module with an F grade?

      If you fail a module with an overall F grade you will be required to retake the module in full
      and will be assessed in all assessment tasks. If you fail MG4118 or MG4122 with an F
      grade and are able to repeat the module you must negotiate a new topic for research
      before commencing study. There is a charge for retaking a module.

9. What happens if I fail a module with an E grade?

      If you fail a module with an E grade you will have the right to attempt the failed
      assessment(s) once, within the current academic year. If successful, you are limited to a
      maximum grade of D for the assessment(s) you resit, regardless of your actual
      performance. The overall grade for the module will be calculated on the basis of grades
      achieved in assessment(s) passed at the first attempt and the bare pass awarded for
      assessment(s) you resit. Where the resit is coursework it will normally be undertaken in
      June and submitted in July. Where this is an examination, it will normally take place during
      the resit examination week in July. Please check the University exam timetable for resit
      examination dates and times.

      In some cases, where modules run in both semester one and semester two, you may be
      able to resit a failed assessment from semester one during semester two. Please check
      with the appropriate module leader to determine if this is possible.

10. How do I access resit coursework?

      Information is available via www.wlv.ac.uk/wolf. Then for resit specific information please
      subscribe to topic:

                                              UWBS Resits

      Within the topic there is a postgraduate folder containing resit information for all modules.




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How to Solve Your Problems

This section is designed to save time for both you and staff. Listed below are the initial points of
contact for the different questions and problems that you might encounter.


                    Question or Problem                                     Contact
     Timetable                                            Distributed at induction
     Regulations                                          Course Leader/ Campus Student Office
     Examinations: timetable/rooms                        e:Vision
     Enrolment                                            e:Vision
     Module Registration and Amendment                    e:Vision
                                                          Course Leader/Careers and Employment
     Careers
                                                          Service
     Problems relating to a specific Module               Module Tutor/Module Leader
                                                          Course Leader/UWBS Student
     More general aspects of the course or study
                                                          Administrator
                                                          Dissertation Co-ordinator or
     Dissertation                                         Wolverhampton Online Learning
                                                          Framework (WOLF) www.wlv.ac.uk/wolf
     Personal records/transcripts                         e:Vision
     Initial discussion of academic
                                                          Course Leader
     performance/personal or domestic problems
     Signing module registration and amendment            Course Leader/ UWBS Student
     forms                                                Administrator/
     Assessment/content of specific module                Module Tutor/Module Leader
     Initial discussion of requests for transfer, leave
                                                          Course Leader/Campus Student Office
     of absence
     Approval of transfer to other schemes or
                                                          Course Leader
     courses
     Permission for leave of absence                      Course Leader
     Matters relating to appeals                          Course Leader/Campus Student Office
     Assessment feedback return                           UWBS Student Administrator
     Further explanation of assessment feedback
                                                          Module Tutor/Module Leader
     given




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Section 4 Academic Information

UWBS Charter for Students

    Students of the University of Wolverhampton Business School are entitled to have high
    expectations. Studying at the University offers you the opportunity to develop new knowledge,
    skills and attitudes which will improve your career opportunities.

    In order to help you achieve your objectives with us we will provide:

                Stimulating and well-planned learning opportunities
                Up-to-date resources including books and computers
                Well-defined and appropriate programmes of study
                Opportunities to plan and review progress
                Access to learning support
                Access to confidential counselling, careers advice and financial advice
                A welcoming environment with quiet places to study
                Qualified, experienced and professional lecturers
                Friendly, helpful staff

We will ensure that:

                Feedback will be provided on all assessments within 3 working weeks
                You have a personal tutor
                Your tutor’s availability will be clearly advertised
                There are opportunities for you to comment on and influence your University
                 experience, e.g. via student-staff liaison meetings, module questionnaires and
                 student representation on course committees
                You will have access to the information you need to progress on the course, e.g.
                 through module guides

We expect you to:

                Attend regularly and punctually
                Show courtesy and respect to staff and other students
                Ensure you understand the requirements of your award/pathway
                Ensure you understand the requirements of each module you are studying
                 (sessions to attend, assessment procedures, exam procedures)
                Respect and abide by the University Regulations, e.g. Equal Opportunities Policy,
                 ID Cards, quiet areas
                Bring all necessary equipment to classes/workshops
                Hand in assessments on time (or they will not be marked)
                Switch off mobile phones when in class
                Behave considerately in lectures and participated in class activities



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               Keep your tutor informed if you have personal problems that affect your work; if
                these problems make it necessary to seek extensions, to do so before the deadline
               Use the advertised time (or make an appointment by e-mail) to seek advice from
                your tutors/lecturers
               Seek approval for and record any change of programme within the deadlines
               Inform the Student Office if your address or other contact details change


Academic Regulations

   This course adheres to the University’s academic regulations for students undertaking a
   postgraduate degree. A full version of these regulations can be found on the University web site:
   http://www.wlv.ac.uk/default.aspx?page=6932. These regulations govern your course and will be
   binding on you. It is, therefore, important that you read and become familiar with them.


Academic Appeals & Misconduct

   Academic misconduct is “Copying somebody else’s work, referencing incorrectly, working with
   others on individual projects or cheating.”
   (www.wolvesunion.org/export/sites/Wolverhampton/upload_gallery/Academic_Misconduct_Guide
   _web.pdf)

   Academic misconduct is treated very seriously by the University and includes:

   Plagiarism – defined by the University of Wolverhampton’s Regulations and Procedure for the
   investigation of Academic Misconduct (2007) as “…the act of taking someone else’s work and
   passing it off as your own. This includes incorporating either unattributed direct quotation(s) or
   substantial paraphrasing from the work of another/others...”

   Collusion – defined by the University of Wolverhampton’s Regulations and Procedure for the
   investigation of Academic Misconduct (2007) as “…two or more people combine to produce a
   piece of work for assessment that is passed off as the work of one student alone. The work may
   be so alike in content, wording and structure that the similarity goes beyond what might have
   been coincidence…”

   Cheating – relates to any attempt by a student to “…gain an unfair advantage in an assessment
   by dishonest means, and includes, for example, all breaches of examination room rules,
   impersonating another candidate, falsifying data and obtaining an examination paper in advance
   of its authorised release.” (University of Wolverhampton (2007) Read Write Pass Office of the
   Dean of Students)

   For further detail contact the Students’ Union or visit their website at www.wolvesunion.org




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    The Business School is very active in identifying cases of academic misconduct and routinely
    utilise relevant software to aid this process. Where academic misconduct is proven, penalties will
    be applied and which may lead to exclusion.


Communications

Wolverhampton Online Learning Framework (WOLF)

    At various times during your study at UWBS you will need to access further information in
    relation to Module/Course Guides, Guidance and Support, Timetable details, etc., this
    information along with access to your Email, E:portfolio (PebblePad) and e:Vision (for exam
    results) is available quickly and easily.

    Further information is available via: www.wlv.ac.uk/wolf. Then for course specific information
    please ‘Subscribe’ to Topic:


                               UWBS Full-time Postgraduate Support

University Email Account

    Please check your university email account on a daily basis. This is the standard
    communication channel used to update you. Both the Course Leader and UWBS Student
    Administration staff use this facility regularly to notify you of any changes.

           It is student’s responsibility to either read their university email account on a daily
            basis, or arrange to forward correspondence to their alternative email address.

e:Vision

    The University is constantly improving its online facilities and uses the web and e:Vision as its
    principle means of communication to students.

    e:Vision is also the way in which you update your records online. You will be able to carry out
    the following using e:Vision:

                       Register and amend your module selections
                       View your module results
                       Enrol online
                       Update your personal record with your current contact details
                       Payment of fees by credit card or direct debit

    It is important that students check their e:Vision accounts regularly. If there is any information we
    are holding about you that is incorrect, please notify the Registry immediately.

    Students should also check their e:Vision accounts regularly for messages.



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PebblePad the ePortfolio System

    The PebblePad ePorfolio system allows you to build a diverse collection of items related to your
    studies, your personal development or your hobbies and interests.

    PebblePad can be used to collate work for assessment; to support your personal development
    planning; to record progress on professional courses and for supporting peer-networks or project
    groups.

    The website contains lots of tip sheets and guidance to help you make the most of the system.

    Your lecturers, personal tutors and careers advisors may ask you to use PebblePad to create
    items for assessment or personal and professional development, or you may just choose to use it
    for yourself.



    Further information is available via the         icon on your desktop or click on the following url
    http://eportfolio.wlv.ac.uk/splash/default.asp


Ethical Guidelines

    When undertaking any form of research involving engagement and interaction with organisations
    and people, it is imperative that students rigorously and consistently apply the Ethical guidelines
    (codes of conduct). Further details are available from WOLF then subscribe to Topic: UWBS
    Ethical Procedures for guidance and the ‘UWBS034a Ethical Approval Form’.


Learning and Teaching (L&T)

    The University of Wolverhampton Business School (UWBS) aims to provide a high-quality
    learning environment through effective use and delivery to its students of its resources, both
    human and material. We are constantly monitoring delivery through internal review, in which you
    as students play a key role through feedback within modules, focus groups and staff-student
    committees. Furthermore, our L&T is influenced by feedback from employers and other
    stakeholders within the wider community.

    The School’s courses and systems also undergo external review by peers from other universities
    through the Quality Assurance Agency for Higher Education (QAA) that conducts periodic audits
    of academic provision. Since 2000 UWBS has achieved excellent ratings from QAA in the three
    subject audits it has been engaged in. Also, in 2004, the School has been a key part of the
    QAA’s audit of the University that resulted in a judgement of ‘broad confidence’ in its course
    delivery, the highest category of judgement made by QAA.




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Blended Learning

   In 2008, the University adopted a Blended Learning Strategy which promotes the integration of
   technology supported learning across all our modules. We believe this will improve the
   employability of our students and the effectiveness and efficiency of our learning and teaching
   practice.

   The Blended Learning Strategy identifies six student entitlements which all the University’s
   Schools will progressively implement from the start of academic year 2008/9. The intention is that
   all students will come to have

      1.         Access to a digital copy of all lecturer-produced course documents. e.g. module
                 guides, assessment briefs, presentations, handouts, reading lists;

      2.         Formative assessment/s opportunities on line with meaningful electronic assessment
                 feedback;

      3.         Opportunities to collaborate on line with others in their learning cohort;

      4.         The opportunity to participate in electronic Personal Development Planning (ePDP);

      5.         Ability to submit all (appropriate) assessments online;

      6.         Opportunities to engage in interactive learning during all face to face sessions.



   The rationale, for student learning and experience benefits for 1-6 above, are to enable each
   learner to:



          Have 24/7 access to all learning content, and to ensure equality of access;
          Gauge her or his progress against the learning outcomes, to receive supporting feedback
           on this progress, and for staff to have information on student progress;
          Use asynchronous collaborative learning which extends the face to face learning, creating
           supportive learning networks, managed by learners at a time and place best suited to
           their needs;
          Understand better her or his learning process, act on feedback, so as to become more
           effective and successful, as well as collecting evidence on achievement to enhance
           employability and satisfying QAA’s requirement for HE Progress files;
          Save time and paper, and encourage feedback to each learner to be provided
           electronically;
          Participate in, and engage with interactive learning opportunities in her or his face-to-face
           learning sessions. There is no expectation that this need necessarily involve the use of
           technologies.




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Learning & Teaching Resources

   There is a wide range of resources available for your learning, including on-line materials for
   each module (on WOLF), web-based information and, importantly, the online resources provided
   by the Learning Centres. Module information will direct you to specific information sources, but
   there is an expectation, that you will research your own sources in order to enhance your
   achievement of the learning outcomes for the course.


Assessment

Types of Assessment

   The tutor, as part of the introduction to the module, will outline the assessment tasks. A more
   detailed briefing for each assignment will be available via the WOLF topic that supports the
   module. There is a wide range of assessment, including:



                 Written assignments
                 Reports
                 Time Constrained Assignments
                 Examinations (open book or closed book)
                 Portfolios
                 Presentations

Marking of Assessments

   The marking and grading of your work, be it for example an assignment or an exam is a
   comprehensive exercise involving first-marking by lecturers, moderation by the lecturers in the
   module team and the submission of assessments to independent external examiners who
   monitor and advise, thereby ensuring quality and standards.

   The normal return period for feedback on your marked (summative) work is three weeks after the
   date of submission. You will receive a copy of the assessment feedback proforma indicating the
   grade achieved and comments on whether and how you have achieved the learning outcomes.

   Summative assessments will normally be retained by the School for purposes of submitting to
   external examiners and subsequent archiving. Thus, it is important that you retain a copy of your
   work on disk should you need to refer to it in the future. Assessment grades follow the ‘Grade
   Point Scales’ outlined in the Postgraduate Student Guide.


Moderation

   Grades that students receive as part of their feedback on assessments are normally provisional
   until they have been through a process of 'moderation'. This process is a two-stage one. Firstly, a
   sample of the marked assessment is considered by another member of staff within the Subject

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   area who has responsibility for confirming that grades by the first marker have been awarded
   consistently; this is known as 'internal moderation'. The second stage is where an External
   Examiner will consider a sample of the assessments in each module and confirm the standards
   of marking are consistent and appropriate. Where anomalies in the grading of work are identified
   either through the internal moderation process or through external moderation then the grades of
   the whole cohort are reconsidered.

   A student has the right to request a remark but students are reminded of the regulations which
   are that there is "no formal appeal against academic judgement". Further details are provided on
   the Students' Union website http://www.wolvesunion.org/


Grading of Postgraduate Assessment

      The postgraduate grading scheme recognises four pass grades – A, B, C and D. An E grade
      indicates a retrievable fail and F a fail. Module results will be recorded using the Postgraduate
      Grade Point Scale shown below:


        Grade                                Performance                                       Result


          A       Work of an excellent standard                                         Pass

          B       Work of a very good standard                                          Pass

          C       Work of a sound/solid standard                                        Pass

          D       Work of a satisfactory standard                                       Pass

          E       Work of an unsatisfactory standard but retrievable                    Defer

          F       Work of an unsatisfactory standard that is not retrievable            Fail




      Defer = resit allowed

      Fail = no resit allowed




Feedback

   Feedback will usually be available for collection from your Tutor during a scheduled class
   session three working weeks after the submission date, your Tutor will advise you of the exact
   date. If you do not collect your feedback during this session you will need to ask your Tutor
   where it will be left for you to collect. Students are strongly advised to collect feedback as it is a
   useful indicator of your progress. Please note feedback is not normally available for


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    examinations, however if you wish to discuss your examination please contact your Module Tutor
    directly.

The purposes and uses of feedback on all types of assessment

    Purposes

    You are given feedback to:
               Help you to clarify what a good or better performance is by clarifying the goals,
                criteria and expected standards of the assessment;
               Encourage you to participate actively in your learning by having a dialogue with
                your lecturer and reflecting on that dialogue;
               Help you to assess your own performance more accurately;
               Suggest to you ways in which you might “close the gap” between your current level of
                performance and the level you want to achieve.
    Uses

    If you are to get the most out of your assessment and the feedback you receive, you should
    consider the following:
               Read all of the comments written on your             assessment, which maybe on the
                assessment itself and/or on a feedback sheet.
               Check that you understand all of the comments. Make a note of any that you do not
                understand.
               Write responses to each of the comments so that you can discuss the points with
                your lecturer or other students taking the module.
               For future reference, list all the areas in which you have done well and those which
                need further attention.
               Re-read the assessment criteria to see how your         performance (your grade) relates
                to these criteria. One way of doing this is to list all the criteria for your grade that you
                have met and those you have not achieved.




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