Get documents about "To be acceptable as Tender this Tender in quadruplicate properly
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Tender No: NTEC/P&MM/T3/11-T2
Name of Hospital : North District Hospital
Ref. NTEC/ P&MM/ T3/ 11-T2
TENDER FOR THE PROVISION OF SECURITY AND CARPARK CONTROL SERVICES
TO NORTH DISTRICT HOSPITAL
LODGING OF TENDER
To be acceptable as a Tender, this Tender, in quadruplicate, properly completed and enclosed in two separately
sealed plain envelopes, marked “Tender for the Provision of Security and Carpark Control Services to
North District Hospital” “Tender Reference Number” and “Tender Closing Date” on the outside of the
envelopes, and addressed to the Chairman of the Tender Opening Committee, New Territories East Cluster,
Hospital Authority. The above documents must be deposited in the Cluster Procurement & Materials
Management Section, New Territories East Cluster Tender Box situated at P&MM Section, 2/F, Block B,
Staff Quarters, Prince of Wales Hospital, 30-32 Ngan Shing Street, Shatin, New Territories on or before
2:30 p.m. on 30 January 2012 (Hong Kong time). Late Tenders will not be accepted.
The Tenderer must submit its Tender in two separate sealed plain envelopes:
1. “Technical Proposal – Envelope 1”
Please enclose the following documents in one sealed envelope and mark “Technical Proposal – Envelope 1”
(i) Schedules 1 to 17 except Schedule 2 of Part IV of Tenderer’s Schedule.
2. “Price Proposal – Envelope 2”
Please enclose the following document in one sealed envelope and mark “Price Proposal – Envelope 2”.
(i) Schedule 2 of Part IV of Tender’s Schedule (ie Price Schedule)
Tenders can be submitted during the following office hours:
Mondays to Fridays 0900 – 1300 and 1400 – 1730
Saturdays, Sundays & Public Holidays Closed
Tender Closing Time in case of Typhoon/Rainstorm
In case a black rainstorm signal or tropical cyclone warning signal No. 8 or above issued by the Hong Kong
Observatory is still in force or expected to be issued three hours before the Tender closing time, the Tender closing
time will be extended to 2:30 p.m. on the next working day between Monday to Friday.
N.B. This tender is covered by the Agreement on Government Procurement of the World Trade
Organization.
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Tender No: NTEC/P&MM/T3/11-T2
INTERPRETATION
Throughout the Tender Documents, the following words and expressions shall have the following meanings, unless the
context otherwise requires:
"Authority" the Hospital Authority, a body corporate established under the Hospital Authority
Ordinance;
"Contract" the contract for the Tender Subject Matter to be entered into between the Contractor and
the Hospital in Part III of the Tender Documents;
"Contractor" the Tenderer whose Tender is accepted as hereinafter provided;
"Hospital" North District Hospital managed and controlled by the Hospital Authority;
"Hospital The Cluster Chief Executive acting for and on behalf of the Hospitals or any duly
Representative” authorized officers for the time being performing his duties;
"Tender" the Tender for the Tender Subject Matter;
"Tender Closing Date" the latest date by which Tenders must be lodged as stated above;
"Tender Documents" this Tender, comprising Part I (Terms of Tender), Part II (Tender Subject Matter),
Part III (Contract), Part IV (Tenderer's Schedule) and Part V (Offer to be Bound)
"Tender Prices" the price for the Tender Subject Matter;
"Tender Subject under the tender subject matter to be performed and/or supplied by the Contractor under the
Matter” Contract, the specifications for which are set out in Part II of the Tender Documents;
"Tenderer" the person or persons and/or the firm or the company whose details are set out in Part V
of the Tender Documents.
“Deposit” The amount to be deposited by the Contractor with the Hospital pursuant to Clause 7 of
Part II and as specified in Part D of Schedule 1of Part IV;
“Permit” such permit(s) or licence(s) issued in favour of the Contractor by competent authorities as
may be required (if any) under any applicable law for the performance of the Services;
“Services” the provision of Security and Carpark Control Services under the terms hereof;
“Staff Rules” the rules concerning the conduct, appearance and dress of staff of the Hospital and/or the
Contractor's staff, published by the Hospital from time to time including the rules contained
in Schedule 4 of Part IV ;
“Term”
the term of the Contract as specified in Part C of Schedule 1 of Part IV;
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Tender No: NTEC/P&MM/T3/11-T2
PART I
TERMS OF TENDER
1. Tender Documents
The Tender Documents consist of:
1.1 Part I - Terms of Tender
1.2 Part II - Tender Subject Matter
1.3 Part III - Contract
1.4 Part IV - Tenderer's Schedule
1.5 Part V - Offer to be Bound
All supplementary information to this Tender will be in writing and forwarded by post, e-mail or fax to
all Tenderers known to be in receipt of this Tender. Tenderers must acknowledge receipt of all such
supplementary information. Tenderers are also provided with the following documents for information:
1.6 Part VI - Notice for Submission of Tenders
1.7 Part VII - Review Body on Bid Challenges
1.8 Part VIII - Reply Slip for Tender Invitation
1.9 Part IX - Reply Form for Attendance Confirmation
2. Invitation to Tender
Tenders are invited for the Provision of the Security and Carpark Control Services to North District Hospital
subject to and in accordance with the Terms of Tender in Part I, the Tender Subject Matter in Part II, the
Contract in Part III, and the Tenderer’s Schedule in Part IV and
3. Tender
3.1 This Tender relates to the Tender Subject Matter.The Hospital has the intention to choose a
Tenderer based on its Tender Prices and the level of compliance with the requirements in the
Tender Documents. Tenders not in compliance may not be considered.
3.2 The Tenderer must complete Part III (Contract), Part IV (Tenderer's Schedule) and Part V (Offer to be
Bound). If the Tenderer wishes to make any change to Part III (Contract), it must submit its Tender with a
copy of the Contract with the required amendments marked by manuscript additions or deletions to the
terms thereof. All such manuscript changes should be made and initialled by the Tenderer in permanent
ink.
3.3 The Tender Documents are to be completed in English or Chinese (except where technical
information is expressly required to be provided in English) and in permanent ink or
typescript and submitted in the manner stipulated. Where documents to be provided under the
Tender Documents are in a language other than the English or Chinese language, a true,
accurate and complete English or Chinese translation certified by the translator stating his/her
relevant qualifications shall be provided with the original foreign-language document.
Tenders not so completed may not be considered.
3.4 In the event that the Hospital determines that clarification of any Tender is necessary, it will
advise the Tenderer of such fact and the Tenderer shall thereafter have five (5) working days or
such further period as the Hospital Representative may specify to submit such information in the
form requested (if any).
3.5 Any enquiries from Tenderers concerning this Tender up to the date of lodging their Tenders with the
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Tender No: NTEC/P&MM/T3/11-T2
Hospital shall be in writing and shall be submitted to :-
Cluster Co-ordinator (Procurement and Material Management)
New Territories East Cluster
(Attn: Mr Daniel Au, Senior Supplies Officer, P&MM, NTEC)
Telephone No. : 2632 2549
Facsimile No. : 2632 4546
Address : 2/F, Block B, Staff Quarters
Prince of Wales Hospital
30-32, Ngan Shing Street,
Shatin, New Territories
Any enquiries from the Tenderer relating to the Requirement Specification and arrangement of the site
survey up to the date of lodging their Tender shall be in writing and shall be made to:-
Hospital Chief Executive
North District Hospital
(Attn. Ms Janice Au, Manager, Supporting Services, NDH)
Telephone No. : 2683 7892
Facsimile No. : 2683 8383
Address : North District Hospital
9 Po Kin Road, Sheung Shui
New Territories
After lodging a Tender with the Hospital, the Tenderer shall not attempt to initiate any further contact,
whether direct or indirect, with the Hospital on its tender. The Hospital shall have the sole right to
initiate any such further contact and any replies of the Tender thereto shall be in writing or formally
documented in writing.
3.6 Complete information, including descriptive and technical literature, catalogues, operation and
maintenance manuals, drawing diagrams and documentary evidences as required in this Tender must be
submitted.
4. Tenders to Remain Open
In consideration of the Hospital expending time and manpower in considering its Tender, the Tenderer
undertakes and agrees that its Tender shall remain open for not less than 180 days after the Tender Closing
Date and the Tenderer agrees not to withdraw the offer constituted by such Tender for this period. If a
Tenderer is unable to comply with this requirement, the Tenderer must clearly indicate in the Tenderer’s
Schedule the period for which its Tender is valid for acceptance.
5. Prices
5.1 The Tenderer must set out its Tender Prices in the Tenderer's Schedule (if any) of Part IV and
Schedules of the Contract of Part III. Failure to provide the price information in full will render the
Tender invalid.
5.2 The Tender Prices quoted by the Tenderer in the Tenderer's Schedule are to be in Hong Kong dollars.
Such prices shall be net prices allowing for all trade and cash discounts.
5.3 The Tender Prices shall include all other costs incurred by the Tenderer in performance of the
Contract.
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Tender No: NTEC/P&MM/T3/11-T2
6. Accuracy of Tender Prices
Tenderers should ensure that the Tender Prices quoted are accurate before submitting their quotation. Under no
circumstances will the Hospital accept any request for price adjustment on grounds that a mistake has been
made in the Tender Prices quoted by a Tenderer.
7. Prices Quoted
Offers must remain valid for the duration of the Contract unless Tenderers clearly stipulate otherwise.
Therefore no request for price variation will be considered. If however a Tenderer wishes to submit an offer
which contains a price variation clause, it may do so, with the clear understanding that such an offer may
prejudice the award of the Contract.
8. Payment
Payment will be made in Hong Kong dollars.
9. Statement of Compliance
Tenderers are reminded that offers submitted must comply with the Tender Specification in every aspect.
If Tenderers wish to include alternatives in their Tenders, they shall clearly state in their replies. The
Hospital reserves the right to accept or reject any such offer.
10. Company/Business Organization Status
10.1 Tenderers must provide the following details to the Hospital with their Tenders:
(i) Name and address of the company/business organization.
(ii) Length and nature of business experience including without limitation experience in the performance
and/or supply of the Services.
(iii) Shareholders/partners of the company/business organization.
(iv) Recent balance sheets, profit and loss accounts or other relevant financial data which will indicate the
financial viability of the Tenderer and the names and addresses of bankers who are prepared to provide
references.
(v) A copy of its Memorandum and Articles of Association or other documents evidencing its business
status.
(vi) Copies of the organization's Certificate of Incorporation with the companies registry (if incorporated),
its current business registration certificate and its application form for registration of business.
(vii) Copies of all current licence(s) or permit(s) issued in favour of the Tenderer by the relevant authorities
that are required to legally perform and/or supply the Tender Subject Matter (if applicable).
(viii) Documentary evidence of any agency claimed by the Tenderer in relation to the Tender Subject
Matter, whether on a sole or exclusive basis or otherwise.
10.2 Tenderers should also provide to the Hospital with their Tenders in Schedule 15 of Part IV a list of
users of the Tenderer for the Services or similar services, including experience in health care setting.
For each user the following information should be furnished:
(i) Name of user.
(ii) Name, address and telephone number for contact.
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Tender No: NTEC/P&MM/T3/11-T2
(iii) Summary of the Service or similar service provided by the Tenderer, including reference letter, if any.
11. Site Surveys
To ensure compliance with the Tender Documents, the Tenderer is strongly advised to make on-site surveys.
The Site Survey has been scheduled on 29 December 2011 at 10:00 am in 1/F Board Room, North District
Hospital. For registration of attending the site survey and Briefing Session, Tenderers shall complete the
Attendance Confirmation Reply Form and return by fax (2632 4546) to Cluster Procurement Office, NTEC on
or before 28 December 2011.
12. Tenderer's Commitment
12.1 All Tenders, information and responses from each Tenderer must be submitted in writing. The relevant
provisions of this invitation to tender and such documents so submitted shall become the representation
of the Tenderers and may at the Hospital's sole option be incorporated into and be made part of the
Contract between the Hospital and the successful Tenderer.
12.2 The Hospital reserves the right to disqualify any Tenderer who submits a Tender that directly or
indirectly attempts to preclude or limit the effect of this requirement.
12.3 The Tenderer must submit its Tender on the basis that it accepts and agrees to all the terms of the
Contract. In particular, all Tenderers must provide the Certificate of Non-Collusion in
Schedule 12 of Part IV (Tenderer’s Schedule).
12.4 The Tenderer must submit its Tender on the basis that it authorizes the Hospital to contact the users
provided under Clause 10.2 of Part I above for the purpose of checking references and that it authorises
the users to disclose to the Hospital information relating to the Tenderer without further reference or
approval from the Tenderer.
12.5 Tenderer must not disclose or transfer the information and data provided in this tender which belongs
to the Hospital to a third party without the prior permission from the Hospital.
13. Acceptance
The successful Tenderer will receive as notification of acceptance of the Tender a copy of the Contract duly
executed and completed by the Hospital. Tenderers who do not receive any notification within 180 days of the
Tender Closing Date shall assume that their Tenders have not been accepted. On receiving written requests
from unsuccessful Tenderers, the Hospital Representative shall have the right to disclose the name of the
successful Tenderer, the accepted Tender prices and the reason(s) for rejecting their offers to the unsuccessful
Tenderers.
14. Basis for Acceptance
Tenderers shall note that their offers will be considered on an overall basis. Tenders with only partial
quotation in the Tender Schedule will not be considered.
15. Tender Superseded by Contract
Unless and until the Contract is executed by both the successful Tenderer and the Hospital, there shall be no
contract between the Hospital and any Tenderer.
Upon receipt of the Contract duly executed and completed by the Hospital, the successful Tenderer will be
bound to forthwith comply with the terms and conditions of the Contract which will replace and supersede the
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Tender No: NTEC/P&MM/T3/11-T2
terms of the Tender.
16. Saving
The Hospital is not bound to accept the lowest or any Tender and reserves the right to accept any Tender at any
time within the period mentioned in this Part I.
17. Default
If the contractor shall fail to carry out all or any of the services provided for in the Tender within the service
period or such extended period as may be agreed, the Hospital may terminate this Contract by notice in writing
under his hand addressed to the contractor but without prejudice to any claims by the Hospital for breach of
Contract and in particular, the right of the Hospital to assign the balance of the uncompleted services to another
Tenderer or Tenderers whereupon the contractor shall be liable for any sums so incurred in excess (hereinafter
called ‘any excess’) of the Contract price.
18. Documents of Unsuccessful Tenderers
Documents of unsuccessful Tenderers will be destroyed three months after the date of the Contract has
been awarded and the Contract signed.
19. Tenderer’s Financial Capability
19.1 The tenderer must demonstrate its financial capability before it could be considered for the award of the
contract. For this purpose, the tenderer must provide the following information:-
19.1.1 The Tenderer’s audited accounts including the Directors’ Report, Auditors’ Report, Balance Sheet, Profit &
Loss Account, Cash Flow Statement and Notes to the Financial Statements of the tenderer for the past three
years. The accounts shall be prepared on the same basis for each year in accordance with accounting principles
generally accepted in Hong Kong and the disclosure requirements of the Companies Ordinance, Cap. 32; and
19.1.2 Projected profit and loss accounts and cash flow statements for the period of the contract showing the revenue,
operating expenses, capital expenditure and the sources of finance such as upfront investment and/ or debt
financing.
19.1.3 Names, addresses and telephone numbers of the Tenderer who are prepared to provide references.
19.1.3.1 Name:__________________________________________________________
19.1.3.2 Address: _______________________________________________________
19.1.3.3 Telephone: _____________________________________________________
20. Hospital’s Premises
(a) The Contractor shall ensure that all persons engaged by him in carrying out this Contract keep to such
parts of Hospital’s premises as are necessary for the due discharge of the Contractors’ obligation under
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Tender No: NTEC/P&MM/T3/11-T2
this Contract.
(b) Where the services are carried out on the contractor’s premises shall be open to inspection by the Hospital
at all reasonable times.
21. Recovery of sum due
Whenever under this Contract any sum of money shall be recoverable from or payable by the Contractor, the
same may be deducted from any sum then due or which at any time thereafter may become due to the
Contractor under this or any other Contract with the Hospital.
22. Bankruptcy
The Hospital may at any time by notice in writing summarily terminate this Contract without entitling the
Contractor to compensation in any of the following events:
(a) If the Contractor shall at any time be adjusted bankrupt or shall have a receiving orders or orders for
administration of his estate made against him or shall take any Bankruptcy Ordinance for the time
being in force, or make any conveyance or assignment of his effects or compositions or arrangement
for the benefit of this creditor or purports so to do; or
(b) If the Contractor, being a company shall pass a resolution or the Court shall make an order for the
liquidation of its assets, or a Receiver, or Manager shall be appointed in behalf of the debenture holders,
or circumstances, shall have arisen which entitled the Court or debenture holders to appoint a Receiver
or Manager.
Provided always that such determination shall not prejudice or affect any right or action or remedy which have
accrued or shall accrue thereafter to the Hospital.
23. Two-Envelope Bidding
23.1 This Tender is conducted in a two-envelope bidding process. The Hospital will complete the
technical assessment first by evaluating the technical proposals of the Tenderers according to
the Tender Specification and the Selection Criteria. The price proposals of those Tenderers
who can meet the technical assessment will be evaluated further by the Hospital.
23.2 Tenderers must submit the technical details and price details in separate sealed envelopes with the
words “Technical Proposal” and “Price Proposal” clearly marked on the outside of the
envelopes. Tenderers should mark clearly with the Tender Reference Number for easy
identification.
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Tender No: NTEC/P&MM/T3/11-T2
24. Tender Evaluation and Selection Criteria
Tenders will be assessed with the following procedures:
Step 1 – Full compliance with the mandatory tender requirements as stipulated in the Part II
(Tender Subject Matter). Tender proposals will not be considered further if the mandatory tender
requirements cannot be fully satisfied.
Step 2 – Technical Assessment (30 marks)
A marking scheme for technical assessment will be used for evaluating the tender offers. Offers
meeting the mandatory requirements will be marked with respect to the following criteria
1. Technical Factors Maximum Passing Mark
Score
1.1 Tenderer’s operational experience and capability 14 marks 50% of the
assigned score
(a) Proven track record, including experience in
health care setting, for at least 3 years
(b) Capacity (i.e. people and infrastructure
support, etc)
(c) Capital investment (renovation / equipment/
facilities) and tools
1.2 Quality, in term of : 14 marks 50% of the
assigned score
(a) Quality management structure and assurance
system, on-site management, procedures and
manuals.
(b) Crisis management and organizational
support, staff training and development
programme, emergency support, operational
manual and occupational health and safety
programme.
(c) Staff uniform and grooming
(d) Knowledge of infection control
(e) Qualification of security staff
1.3 Value-added service(s) 2% Not applicable
Innovative proposal to meet hospital’s security
improvement needs
2. Price-Factor
Quoted price 70 marks Not applicable
Total : 100 marks
The tender offers which scores passing marks or above for both section 1.1 and 1.2 in Technical
Assessment will proceed to Step 3 for Price Assessment. Those that failed to score passing
marks will consequently have their Tenders rejected.
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Tender No: NTEC/P&MM/T3/11-T2
Step 3 – Price Assessment (70 marks)
The price assessment will be based on the cost as stated in the Price Schedule..
The lowest offer out of all tenderers
70 marks X The offer by a tenderer under evaluation
Step 4 – Combined Scores
The Authority shall calculate the combined scores attained under Step 2 and 3. Tender(s)
with the highest combined score shall proceed to Step 5 below.
Step 5 – Financial Vetting
The Authority shall consider the Tenderer’s evidence of financial viability and capacity.
The Authority reserves the right to conduct due diligence checks on Tenderer(s) in this
Step 5. The Tenderer(s) shall fully cooperate and furnish information as required by the
Authority. Tenderer(s) that is /are considered to be financially viable in the Authority’s
absolute direction shall be recommended for acceptance.
25. Declaration on Convictions to Hong Kong Ordinance
The Tenderer has to make declaration on its convictions to the Hong Kong Ordinances as listed in
Schedule 11 of Part IV (Tenderer’s Schedule). This declaration is a mandatory requirement for the
Tender assessment. The Tender offer shall not be considered, for 5 years counting from the date of
conviction, if from 1 May 2006 to the Tender Closing Date, the Tenderer has had any convictions
under the aforesaid Ordinances. Convictions will be counted for both the Government and private
Contracts and by the numbers of Summons convicted.
26. Contractor Performance Monitoring
Tenderers should note that in the event a Tenderer is awarded the Contract, the Tenderer’s
performance in the Contract shall be monitored and taken into account in evaluating the Tenderer’s
tenders in response to invitations for tenders by the Authority in the future. If in the sole opinion of
the Hospital, the performance of the Tenderer in the Contract is unsatisfactory, the Authority may in
its absolute discretion disqualify that Tenderer, its holding company and subsidiaries from
participation in any future tenders issued by the Authority, for such period as the Authority may in its
entire discretion consider appropriate. Tenders from the Tenderer who has been so disqualified from
tendering by the Authority shall be rejected.
27. Contractor’s Staff
(i) The Authority looks to the Contractor to ensure that the working hours of its staff and the wages
that they get from working in Hong Kong on the Tender Subject Matter align with market practice
on working hours and equivalent statutory minimum wage levels plus paid rest days or the
average monthly wage as published in the December 2010 edition of the Census & Statistics
Department Quarterly Report (“Average Monthly Wage”) if applicable and whichever is the
higher, at the commencement of the Contract. The Authority shall refer to the latest legislation
enacted by the Hong Kong Government, HKSAR regarding minimum wage. Sellers must in
Schedule 10 of Part IV provide the wage levels that they commit to pay their staff (subject to
upward adjustment in paragraph (ii) below) and their maximum daily working hours in the
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Tender No: NTEC/P&MM/T3/11-T2
performance of the Contract.
(ii) Sellers must also note that if there is an upward adjustment in the minimum wage level before the
commencement date of the Contract, the Contractor must pay its staff wages which align with the
latest statutory minimum wage level plus paid rest days or the Average Monthly Wage, if
applicable and whichever is the higher. However such adjustment to staff wages does not apply if
there is any downward adjustment in the minimum wage level.
(iii) Tender/ Quotation Submissions which do not comply with the requirements under paragraphs (i)
and (ii) above shall not be considered. The wages and maximum daily hours set out in the
Schedule 10 of Part IV, if agreed by the Authority, shall be referred to as “Wages for
Contractor’s Staff” and “Maximum Daily Working Hours of Contractor’s Staff” under this
Contract, as the case may be.
(iv) Sellers are to note that Wages for Contractor’s Staff shall be exclusive of allowances payable by
the Contractor. The Contractor must also pay its staff wages and allowances (if any) by direct
bank transfer (except temporary leave relief workers) (“Wages Payment Method”). The
Authority/Hospital reserves the right at any time to require the Contractor to provide evidence of
payment by Wages Payment Method (“Wages Payment Evidence”).
(v) In its employment of staff who works in Hong Kong on the Tender Subject Matter, the Contractor
is required to adopt in full and have its staff sign the latest version of the Standard
Employment Contract (“SEC”) prescribed by the Labour Department of HKG (“Signed
Standard Employment Contract”). The Authority may require the Contractor to provide
copies of Signed Standard Employment Contracts for inspection. Latest SEC can be
downloaded from the HA website at www.ha.org.hk under Tender Notices.
28. Wages for Contractor Employees
28.1 The monthly wage payable to the Contractor staff shall not be less than the amount committed by the
Contractor in the Tender offer (Schedule 10 of Part IV) if he/she has worked in accordance with the
working hours and working days as specified in the standard employment contract. Any allowance,
under whatever title, should be paid on top of the committed monthly wage.
28.2 The Contractor must pay the wages to its staff in the form of direct bank transfer. Payment by cheque
is only allowed upon termination of employment contract and is made at the request of the
workers concerned. The Authority will under regular interval, ask the Contractor to produce proof
of salary payment to the staff for inspection under the Contract.
28.3 The Contractor shall be responsible for the costs of all operational and administrative expenses, as
well as the depreciation of all assets and equipment. No fee or deposit, under whatever title, shall be
collected from its staff.
28.4 The workplace shall be specified. Where necessary, deployment of the staff to other workplaces
within the same region shall be on an ad hoc and limited basis or only under exceptional
circumstances. In the event that the Contractor deploys staff from a central staff pool to perform the
Services, the Contractor must inform the Authority/Hospital the names of all staff being employed for
the Service and it must ensure that all such staff will be paid at all times at a wage rate not lower than
the guaranteed wage committed in Schedule 10 of Part IV.
28.5 If the Contract is extended after the Contract Period by the Authority, the Contractor shall ensure that
the monthly wages rate payable to its staff henceforth shall not be lower than the latest statutory
minimum wage rate plus paid rest days or the average monthly wage rates for the equivalent posts as
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Tender No: NTEC/P&MM/T3/11-T2
published in the December, 2010 edition of the C&SD quarterly report, if applicable and whichever is
the higher, at the time when extension is considered within 3 to 6 months before the expiry of the
present Contract.
28.6 The Contractor is required to sign up standard employment contracts with the workers employed
for the provision of this contract, which contained details of the wages, daily maximum working
hours, working locations and etc. The Authority reserved the right to request the Contractor to
provide the signed contract for inspection. Contractors failed to provide the standard employment
contracts shall be regarded as breach of contractual obligation and a default notice will be issued
to the contractor in accordance with Clause 29. The HA standard employment contract can be
downloaded from the website at www.ha.org.hk under Tender Notices.
29. Demerit Point System
The Hospital will closely monitor the performance of the Contractor in the fulfilment of contractual
obligations. A demerit point system will be implemented against the Contractor who has breached
their contractual obligations in respect of wages, daily maximum working hours, signing of standard
employment contracts with employees and wage payment by means of autopay (except temporary
leave relief workers). Under the demerit point system, for each breach of these contractual
obligations, a default notice will be issued to the Contractor and each default notice attracts one
demerit point. If the Contractor has accumulated three or more demerit point over the rolling period
of three years, the Hospital shall terminate the contract in accordance with Clause 19 of Part III
Contract.
30. Information to be Submitted
The tenderer must supply the schedules of information in Schedules of Part IV. All schedules must be
duly signed with the company chop. The Tender submission may be considered invalid and may be
disqualified if any of the following information is not submitted.
Part I Company/organization status information as required in the Clause 9.
Part IV Schedule 1 – Particulars of Parties and the Contract
Schedule 2 – Price Schedule
Schedule 3 – Specification of the Services
Schedule 4 – Staff Rules
Schedule 5 – Subject matter to be furnished by the Hospital
Schedule 6 – Schedule of payment deduction for security services contract
Schedule 7 – Staff uniform
Schedule 8 – Supplementary Notes on ‘Default Notice’
Schedule 9 – Infection Control Compliance Checklist
Schedule 10 – Guaranteed Wages for Contractor’s Employees)
Schedule 11 – Declaration on Convictions to Hong Kong Ordinance
Schedule 12 – Certificate of Non-Collusion
Schedule 13 – Quality Management System and Quality Assurance Programme
Schedule 14 – Company / Business Organization Status
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Schedule 15 – Tenderer’s Operational Experience
Schedule 16 – Contract Deposit
Schedule 17 – Staffing Requirement
31. Disclosure of Information
The Hospital shall have the right to disclose to any third party whenever it considers appropriate or
upon the request of such third party (written or otherwise) any information relating to the
successful Tender without first seeking the prior consent of its Tenderer, including without
limitation the following information:
(a) the name and address of the Tenderer;
(b) the obligations proposed to be undertaken by the Tenderer in respect of the Tender
Subject Matter; and
(c) the Tender Prices.
32. Commitment to Environmentally Responsible Purchasing
(a) The Authority is sensitive to the environmental impact of purchasing decisions and takes
account of legitimate environmental concerns while continuing to achieve best value for
money in its purchasing functions.
(b) The following environmental friendly measures are recommended in the preparation of the
Tender:
(i) All documents should preferably be printed on both sides and on recycled papers. Papers
exceeding 80 qsm are not recommended as a general rule.
(ii) Excessive use of plastic laminates, glossy covers or doubled covers should be avoided as far
as possible. Use of recyclable non-glossy art board paper as document covers is
recommended.
(iii) Single line spacing should be used and excessive white space around the borders and in
between the paragraphs should be avoided.
(Dr. FUNG Hong)
Cluster Chief Executive
New Territories East Cluster
Date : 16 December 2011
- End of Terms of Tender -
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Tender No: NTEC/P&MM/T3/11-T2
PART II
TENDER SUBJECT MATTER
1. Description of the North District Hospital
1.1 Historical Background
North District Hospital (NDH) is the first hospital completely planned and built by the Hospital
Authority. The hospital has commenced service in February 1998 as schedule.
1.2 The Hospital Complex
The Hospital is located at 9 Po Kin Road, Sheung Shui, New Territories. The site occupies an area of
about 5.5 hectares. The main hospital building is a 7-storey block with a gross floor area about 65,000
square meters. The A&E North Wing, extension of Accident & Emergency Department was
completed in 2007 with a gross floor area of some 600 square meters.
Within the Hospital compound, there are separate structures for Dangerous Goods Stores and the
maintenance workshop/store.
1.3 Scope of Services
North District Hospital is an acute hospital serving the north region as well as other areas under the
New Territories East Cluster of the Hospital Authority.
As at end of September 2011, 22 nos. of wards including Medical, Surgical, Orthopaedics &
Traumatology, Gynaecology, Integrated Emergency Admission, Intensive Care Unit, Day Surgery
and A&E Observation, providing 567 nos. of beds were in service.
Other clinical specialities and allied health services are:
Accident & Emergency
Anaesthesia
Clinical Pathology
Community Outreach Services
Day Rehab Centre
Dental
Dietetics
Electro Diagnostic Unit
Endoscopy Unit
Medical Social Services
Occupational Therapy
Palliative Care Services
Pharmacy
Physiotherapy
Podiatry
Prosthetic-Orthotic Services
Psychiatry
Radiology
Renal Dialysis Unit
Speech Therapy
Specialist Outpatient Clinics
1.4 There are 1,588 nos. of staff working in NDH as at 30 September 2011.
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1.5 Hospital Carpark
Staff carpark Private Car Carpark No. 1 : 209 parking spaces
Carpark No. 2 : 47 parking spaces
Near A&E : 12 parking spaces
Staff carpark Private Car Near Main Entrance : 2 parking spaces
Staff carpark Motor Cycle Near A&E : 5 parking spaces
Visitor carpark Private Car Near Main Entrance : 53 parking spaces
Visitor carpark for disable Private Car Near Main Entrance : 3 parking spaces
Loading Area / Car parking spaces for other types of vehicles
Goods Vehicles 6 parking spaces
Ambulance 5 parking spaces
Bicycles 30 parking spaces
*NEATS 3 parking spaces
*Non-emergency ambulance transfer service
1.6 Addresses of the General Out-patient Clinic and Dispensary
Fanling Family Medicine Centre
1/F, Fanling Health Centre, No.2 Pik Fung Road, Fanling, N.T.
Shek Wu Hui Jockey Club Clinic
108-130 Jockey Club Road, Shek Wu Hui, Sheung Shui, N.T.
HO Tung Dispensary
No. 38 Kwu Tung Road, Kwu Tung, Sheung Shui, N.T.
Ta Kwu Ling Clinic
G/F, Ta Kwu Ling Rural Centre Government Office, 136 Ping Che Road, Ta Kwu Ling, Fanling,
N.T.
Sha Tau Kok Clinic
No. 58 Sha Tau Kok Road, Sha Tau Kok, N.T.
2. Location of the Building
Please refer to the floor plan of the Hospital as in Appendix I of Part II of the tender.
3. Specification
The Contractor shall provide Security Services and Carpark Control Services to the Hospital. The service
provided shall include provision of security guard for carrying out patrol duties, management of a charged
visitor carpark, management of the staff carpark and traffic control within the Hospital compound. The
Hospital would have the right to deploy security guard to her subsidiary institutions for providing security
services there. Please refer to Part III (the Contract) for details.
4. Term of the Contract
4.1 The Period of Contract
4.1.1 The Contract shall be for the period of 24 months commencing from 11 May 2012 to
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10 May 2014.
4.1.2 This Contract shall be for the duration of the Term.
4.2 Date of Starting Services
The provision will start on 11 May 2012 or such other date as may be agreed between the parties in
writing.
5. Price
Tenderers shall complete the tendered price in Schedule 2, Part IV of the tender.
6. Uniform Sample
Tenderers shall give details of the uniforms in Schedule 7, Part IV of the tender and provide uniform
samples/photos for evaluation.
7. Contract Deposit
(a) The successful Tenderer will be required to deposit with the Hospital within 14 days from the date of
receipt of the advice of the acceptance of its Tender, an amount equivalent to 5% of the Contract value
as a security for the due and faithful performance of its Services under the Contract, either in cash or in
the form of a duly executed and valid irrevocable banker’s guarantee issued by a reputable local bank
approved by the Hospital.
(b) In the case of Banker’s Guarantee this should be issued to cover the period set out in Clause 22 of Part
III (the Deposit).
(c) The Tenderer shall elect in Schedule 1 of Part IV (the Tenderer’s Schedule) which method it prefers to
pay the Contract deposit and, in the case of a banker’s guarantee, provide details of the same including
the issuing bank. In the event that the Tenderer fails to elect which method of providing the Contract
deposit it prefers, it will be deemed that the Tenderer has agreed to pay the Contract deposit by cash to
the Hospital.
(d) Should the successful Tenderer fail to pay the required Contract deposit or to provide the banker’s
guarantee by the due date aforesaid the Hospital is not obliged to execute the Contract.
8. Payment of Services
Unless otherwise provided, payment shall be made on a monthly basis after the services have been
performed and certified by the Hospital’s representative that the services have, in all respects, been
performed in accordance with the terms and conditions of the Contract and to the satisfaction of the
Hospital. Payment shall be made within thirty (30) days after such certification.
9. Hospital’s Property
If any of the Hospital’s property has been provided to the Contractor for use under the Contract, the
Contractor shall at its own cost be responsible for maintaining and keeping in good order and repair and
making good any damage to such property in accordance with the Hospital’s reasonable requests from
time to time and for the due return of all Contract. A count of the Hospital’s property which has been
provided by the Hospital to the Contractor for use under the Contract may be made at any time by the
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Hospital and the Contractor shall render such assistance as is necessary for this purpose.
10. Quality Assurance Programme
The Tenderers shall provide and attach at Schedule 13.1 – 13.9 of Part IV (the Tenderer’s Schedule) full
details of their Provision of Security and Carpark Control Service Proposal.
11. Organisation Structure and Operation Support Back-up
Tenderers shall provide and attach at Schedule 13.10 - 13.12 of Part IV (the Tenderer’s Schedule) details
of the following:
11.1 Organisation structure of the Tenderer including the qualification and experience of on-site and off-
site management staff and complement of staff to be serving at the Building shall also be detailed.
11.2 Operation back-up including relief staffing and reinforcement during emergencies and accidents.
11.3 Contingency plan including the additional manpower deployment arrangement and lead time
required for such provision during emergency or other situations such as for managing Infectious
Disease crisis that the hospital would like to have additional support from the contractor.
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Appendix I – Layout Plan
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PART III
CONTRACT FOR THE PROVISION OF SECURITY AND
CARPARK CONTROL SERVICES TO NORTH DISTRICT HOSPITAL
DATED:
BETWEEN:
1. The Hospital whose details are set out in Part A of Schedule 1 (“the Hospital”); and
2. The person whose details are set out in Part B of Schedule 1 ("the Contractor”).
WHEREAS:
A. The Hospital has invited tenders for the provision to the Hospital of the Services, and the Contractor is
the successful tenderer.
B. The terms of the tender provided for the entering into by the parties of this Contract which will replace
and supersede the terms of the tender.
NOW THEREFORE IT IS AGREED as follows:
1. INTERPRETATION
1.1 In this Contract, the following words and expressions shall have the following meanings unless
the context otherwise requires:
"Authority's Chief Executive acting for and on behalf of the
Representative” Hospital or any duly authorized officer for the time being
performing his duties;
"Deposit” the amount to be deposited by the Contractor with the
Authority pursuant to Clause 22 as specified in Part D of
Schedule 1;
"Permit” such permit(s) or licence(s) issued in favour of the Contractor by
competent authorities as may be required (if any) under any
applicable law for the performance of the Service;
"Prices” the price of the Service as set out in Schedule 2 of Part IV;
"Services” the provision of Security and Carpark Control Services under the
terms hereof;
"Specification” the specification of the Service to be supplied by the Contractor
as set out in Part II (Tender Subject Matter) and any other
specifications and any variations thereto as agreed in writing
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between the Contractor and the Hospital;
"Staff Rules” the rules concerning the conduct, appearance and attire of staff
of the Authority and/or the Contractor's staff, published by the
Authority from time to time including the rules contained in
Schedule 4 of Part IV (Tenderer’s Schedule);
"Tender” the tender made by the Contractor;
"Term” the term of the Contract set out in Part C, Schedule 1 of Part IV.
1.2 References to Clauses are references to clauses or sub-clauses of this Contract unless otherwise
specified.
1.3 Headings are for ease of reference only and do not form part of this Contract.
1.4 References to Schedules are to Schedules of this Contract which are incorporated as part of this
Contract.
1.5 The masculine includes the feminine and neuter gender. The singular includes the plural and
vice versa.
2. SCOPE OF WORK
2.1 The Contractor shall be responsible for providing, in accordance with the provisions of this
Contract, the Service for the duration of the Term, and the Hospital shall pay to the Contractor
all sums due to the Contractor for the performance of the Service.
2.2 The Contractor shall diligently, promptly and properly provide and co-ordinate the provision of
the Service to the Hospital and comply with its duties and obligations in this Contract to the
satisfaction of the Hospital.
2.3 The Contractor shall ensure that at all times it will supply adequate staff, tools and equipment to
efficiently and properly fulfil its obligations under this Contract.
2.4 The Contractor will provide the Service in a satisfactory and skilful manner and shall meet to
the satisfaction of the Hospital any complaints and criticisms that may be made.
2.5 The Contractor shall comply with all laws, rules and regulations applicable to its provision of
the Service. The Contractor has to make declaration on its convictions to the Hong Kong
Ordinances as listed in Schedule 11 of Part IV (Tenderer’s Schedule).
2.6 The Contractor shall provide all necessary assistance and all information on all matters in
relation to the Service requested by the Hospital and/or its designated representatives.
2.7 The Contractor shall obey all instructions and comply with all reasonable requests that may be
put forth by the Authority and/or its designated representatives.
2.8 The Hospital may issue warnings to the Contractor on all matters relating to the provision of the
Service and the Contractor shall immediately take all remedial action which may reasonably be
required.
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3. PERMITS
3.1 The Contractor shall be solely responsible for obtaining and maintaining in effect such current
Permit which authorises the Contractor to legally perform the Service and any matter incidental
to the performance of the Service.
3.2 The Contractor shall notify the Hospital in writing immediately upon any withdrawal,
cancellation, suspension or modification of the Permit which authorises it to perform the
Service.
3.3 The Contractor shall immediately cease to perform the Service and the Hospital shall be
immediately entitled to terminate this Contract in accordance with the provisions hereunder if
any Permit which authorises the performance of the Service is withdrawn, cancelled, suspended
or modified.
4. STAFF
4.1 The Contractor shall employ an adequate number of professional, competent and qualified staff to
provide the Services irrespective of the weather condition. At least one staff in each shift (day and night)
can speak and write simple English, apart from fluent Cantonese. No illegal immigrants shall be
employed.
4.2 The Contractor shall ensure that at all times during the Term, its staff perform all its obligations under
this Contract and comply with all rules, regulations and requirements imposed by the Hospital from time
to time including the Staff Rules, increased patrol frequency, varied patrol routes and impromptu
requests for assistance. Where requested by the Hospital, the Contractor's staff shall carry out other
security duties for the Hospital and the Contractor shall provide additional security guards at the same
rates at which the Contractor charges the Hospital for the security guards required to be provided
hereunder.
4.3 The Contractor shall produce documentary evidence for the salary given to its staff such as payroll
record on monthly basis to the Hospital for examination upon request.
4.4 Prior approval from the Hospital is required for any deductions from the monthly salary given to the staff
by the Contractor. Unauthorized deductions by the Contractor would be penalized in according to
Schedule 6 of Part IV.
4.5 The Services shall be provided by the Contractor’s staff in such manner and shifts and at such locations
as may be specified in the Specification or as agreed between the Hospital and the Contractor from time
to time or upon the requests of the Hospital due to exigencies. Throughout the Term, the Contractor
shall provide to the Hospital on or before the last day of each month a list of the staff designated by the
Contractor to perform the Services (including their names, identity card numbers and their duties) during
the next succeeding month. Where the Contractor wishes to change any staff named on the list, the
Contractor shall notify the Hospital and obtain the Hospital’s approval.
4.6 The Contractor agrees that its staff shall be approved, prior to the commencement of their duties, by the
Hospital. For the Hospital to approve the Contractor's staff, the Contractor shall submit to the Hospital
their names and qualifications and make them available for interview by the Hospital, where required.
The Contractor's staff shall meet the requirements in the Specification and at all times comply with all
applicable law including without limitation obtaining and renewing all necessary permits required by law
to perform the Services under this Contract.
4.7 Upon being required in writing by the Hospital so to do, the Contractor shall immediately remove and
not use any staff in the provision of the Services who in the opinion of the Hospital are guilty of
behaviour prejudicial to the conduct of the Hospital or to the interests of the Hospital. Without prejudice
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to the generality of the foregoing, if any of the Contractor’s staff is habitually failing in this duties under
this Contract, he may be subject to immediate removal under this Clause.
4.8 The Hospital may from time to time request, and on such request the Contractor shall deliver to the
Hospital, all up to date personal information on its staff engaged in the provision of the Services. Such
information shall include, but not be limited to, their names, photographs, addresses, identity card
numbers, permits and such other information as may be required by the Hospital from time to time.
4.9 The Contractor shall be responsible for the good conduct of its staff whilst on Hospital premises and
shall ensure that its staff do not solicit or accept any money or gifts or, unless approved by the Hospital,
perform any other work or employment (whether paid or unpaid) whilst deployed to provide the Services
at the Hospital. The Contractor shall further ensure that its staff shall not use any part of the Hospital for
any purpose unrelated to its duties hereunder.
4.10 The Contractor shall provide to its staff tidy and distinguishable uniforms (including raincoats) as in
according Schedule 7 of Part IV. The uniforms (and any changes thereto) shall have been approved by
the Hospital and such other competent authority as may be required by law. The Contractor shall
provide to the Hospital for approval on or before commencement of this Contract coloured photographs
showing in identifiable details the proposed uniforms (both summer and winter if different) and raincoats
in full length.
4.11 The Contractor shall draw to the attention of each security guard engaged to perform this Contract that it
is an offence under the Summary Offences Ordinance (Cap. 228) for a person who being employed as a
private guard or watchman sleeps on his post or is negligent, remiss or cowardly in the execution of his
duty.
4.12 The Contractor’s staff shall each be equipped with, and shall carry at all times whilst on duty at the
Hospital, a torch and portable micro-transceiver to be provided by the Contractor. The Contractor shall
provide to the Hospital and maintain at its cost one set of such micro-transceiver system to enable the
Contractor's staff to communicate among themselves and with the Hospital management while on duty.
4.13 If any of the Contractor's staff cannot perform any designated duties at any time, whether due to
sickness, incapacity, absenteeism, leave, meals, training, resignation, dismissal or otherwise, the
Contractor shall be solely responsible for providing suitable replacements (whether temporary or
permanent) complying with the Specification to fill such periods of absence.
4.14 The Hospital shall be entitled to request on reasonable grounds (including but not limited to medical,
security and disciplinary) the withdrawal of the security guard.
4.15 Notwithstanding anything herein, the Hospital reserves the right to engage or redeploy other security
guards to suit particular hospital operational requirements when necessary.
4.16 In cases of the Contractor‘s failure to provide the number of staff as stipulated in the Contract, the
Hospital shall be entitled to carry out such duties by its own employees and recover the staff cost thereof.
4.17 The Contractor shall provide safe or other adequate security measures for the safe-keeping of the
collection received by his employees and provide adequate insurance cover for cash loss or theft and
indemnify the Hospital for shortage of any cash collection due to whatever reasons.
4.18 The Contractor shall ensure that his staff when on duty are of smart appearance, shaven clean and with
their hair neatly trimmed. Clean and pressed uniforms as prescribed by the Commissioner of Police and
agreed by the Hospital shall be worn by all the staff at all times throughout the duty hours. Staff on duty
are required to display name plates.
4.19 The Hospital could from time to time amend the number, the service time, and the posting of the staff of
Schedule 2 of Part IV without prior notice. The Contractor should follow the decision by the Hospital
upon receipt of such notice.
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4.20 The Contractor shall provide his staff with one day full paid leave for every working week. Relieving be
provided by the Contractor for the staff on any kind of leave so that no under-provision of manpower of
Schedule 2 of Part IV occurs at any time.
4.21 For staff who involves cash handling, the contractor is required to rotate their duties as and when
necessary as requested by the Hospital.
4.22 The Hospital would have the right to revise the number of security guards at any time upon one month
notice in advance to the Contractor.
5. SPECIFICATION
All Services supplied under this Contract shall comply in all respects with the Specification and in
accordance with this contract.
6. THE HOSPITAL'S OBLIGATIONS
6.1 The Hospital shall provide to the Contractor the subject matter set out in Part II (Tender Subject matter)
for use to enable the Contractor to perform this Contract.
6.2 The Hospital shall pay for the Services at the Price for such Services specified in the Specification,
which shall be provided on the terms and conditions of this Contract, to the exclusion of all other terms
and conditions whatsoever on a monthly basis. The Contractor shall issue at the beginning of each
month invoices showing in detail the Services provided in the preceding month.
6.3 Unless otherwise provided, payment shall be made on a monthly basis after the Services have been
performed and after certification by the Hospital that the Services specified on the invoices submitted by
the contractor have, in all respects, been performed in accordance with the terms and conditions of this
Contract and to the satisfaction of the Hospital. Payment shall be made within thirty (30) days after such
certification. The Hospital shall not be liable for any delay in payment if invoices and correspondence
have not been properly addressed.
6.4 The Hospital shall pay to the Contractor the Price in the manner set out in the payment schedule in the
Specification less any deduction of payment specified in the Contract. No further payment shall be made
in respect thereof by the Hospital.
6.5 The Price shall include all tax, duties and any other levies, surcharges, charges or disbursements that may
be applicable or incurred by the Contractor in the provision of the Services.
7. THE CONTRACTOR'S OBLIGATIONS
7.1 The Contractor hereby irrevocably appoints the Hospital as its agent to, and the Hospital may as the
Contractor’s agent, sell, dispose of or destroy in any way the Hospital thinks fit the property abandoned
or deemed to be abandoned by the Contractor under this Clause. The Hospital is entitled to deduct from
the Deposit and/or any sale proceeds its costs and expenses of disposal, storage and sale of the property.
7.2 The Contractor shall indemnify the Hospital against any liability incurred by the Hospital to any third
party whose property shall have been sold or disposed of or destroyed by the Hospital in the bona fide
mistaken belief (which shall be presumed unless the contrary is proven) that such property belonged to
the Contractor and was liable to be dealt with as such pursuant to this Clause.
7.3 The Contractor shall indemnify the Hospital against all expenses, costs and damages that may be
incurred by the Hospital in storing, selling, destroying or disposing of the property abandoned or
deemed to be abandoned by the Contractor.
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8. ADDITIONAL SERVICES
8.1 The Contractor shall upon the Hospital’s request provide additional security guard services, either on
regular or temporary basis or on special occasion such that the additional services shall be calculated at
the same rates as that specified in the Contract. Minimum charges of security guards for less than four
hours service shall be on a half shift basis.
8.2 The Contractor shall be required to provide additional security guards to reinforce the existing guards at
short notice in case of emergency.
9. TERM
9.1 This Contract shall be for the duration of the Term.
10. INSURANCE
10.1 The Contractor shall:
(a) take out and maintain adequate insurance with a reputable insurance company and, if required
by the Hospital, name the Hospital as the co-insured to cover all of its liabilities under
ordinances, statute or at common law in respect of personal injury to or death of any person and
loss or damage to property, whether real or personal, as a result of the provision of the Services
(including death or personal injury of the Contractor's staff) and shall ensure that such insurance
covers claims against the Contractor arising at common law on an unlimited liability basis;
(b) supply the Hospital with copies of insurance policies taken out in compliance with this clause
and evidence of all renewals thereof.
11. SITE RECORD
11.1 The Contractor shall maintain on site one Attendance Book to record the times of arrival and departure of
the security guards, their names and guard numbers, and one Occurrence Book which shall be in the
Hospital’s prescribed/approved format. The following information shall be recorded in the Occurrence
book :
(i) Details of each post visit;
(ii) Details of all incidents, emergencies, damages, disturbances and the like;
(iii) Any other information requested by the Hospital.
11.2 The Occurrence Book shall be the Hospital’s property and the Contractor has to keep them at the
Security Office of the Hospital carefully. The Hospital may ask for inspection of the Occurrence Book
and the Attendance Book from time to time.
11.3 The Contractor shall provide effective management control and supervision of its staff engaged to
perform the Services. It shall ensure that the staff is in attendance and carry out the duties in a
satisfactory manner. Any absence of staff shall be provided with replacement and recorded in the
Attendance Book. If replacement is not possible, then the absence shall also be recorded in the
Occurrence Book and the Hospital’s representative shall be requested to certify to that effect.
12. POST VISIT
12.1 The Contractor shall normally provide regular/sudden visit with reports by a duty officer per 2 months.
During such visits, the duty officer shall check and ensure that the security guard is in attendance and
carry out the duties in a satisfactory manner. Any absence of security guard shall be recorded in the
Occurrence Book and the duty officer making the post visit shall certify to that effect in the Occurrence
Book.
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12.2 The Contractor is required to comply with the requirements in Schedule 3 of Part IV as to how post
visits shall be conducted. The charges for post visits shall be in accordance with the charges as set out in
Schedule 2 of Part IV (Tenderer’s Schedule).
13. WARRANTIES
13.1 The Contractor warrants that it has been issued with a current Permit which has not been withdrawn,
cancelled, modified or suspended and which authorises the Contractor to perform the Services and any
matters incidental to the performance of the Services and further warrants that it shall maintain and
renew such Permit during the Term.
13.2 The Contractor warrants that the Services will be performed by competent persons exercising due skill
and care and that such persons shall hold all necessary and valid permits and licenses as may be required
by law to perform such Services.
13.3 The Contractor undertakes to forthwith remedy free of charge to the Hospital any failure in the Services.
13.4 The Contractor shall rectify such faulty or inadequate Services forthwith by appropriate action as
determined at the Hospital's option.
13.5 If the Contractor fails to perform its obligations under this Clause then the provisions of Clause 19 shall
apply.
13.6 The Contractor's liability under this Clause shall be in addition to any warranty or condition, express or
implied, statutory or otherwise as to the merchantability or fitness for a particular purpose of the Services
or any part thereof or relating to the supply of services generally.
13.7 The Contractor warrants that no announcement or publicity concerning this Contract or any matter
ancillary thereto shall be made by the Contractor without the prior consent of the Hospital.
14. INDEMNITY
14.1 The Contractor indemnifies and will keep indemnified the Hospital from and against any and all losses
and expenses (whether direct, indirect or consequential) including all legal fees and costs, receivable
parking fees of the Visitors Carpark, damages or liabilities (whether civil, criminal, statutory or
otherwise), claims, demands, actions, proceedings of whatever nature suffered or incurred by the
Hospital arising out of or in relation to or resulting from a breach of this Contract by the Contractor
including:
(a) any act, neglect or default of the Contractor, its employees or agents;
(b) breaches in respect of any matter arising from the supply of the Services resulting in any claim
against the Hospital, its agents or employees by any third party; and
(c) damage to any property of the Hospital arising from the supply of the Services.
14.2 Without prejudice to Clause 14.1, the Contractor shall be solely responsible for all liability, loss or
damage to property or injury to any person arising out of or in relation to acts, neglect or default of the
Contractor, its employees or agents.
15. LIABILITY FOR DAMAGES OR COMPENSATION
15.1 The Hospital shall not be liable for or in respect of any damages or compensation under the Fatal
Accidents Ordinance (Cap 22) , the Employees' Compensation Ordinance (Cap 282), the Occupiers'
Liability Ordinance (Cap 314) or at common law by or in consequence of any accident or injury to any
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workman or other person whether in the employ of the Contractor or in the performance of the
Contractor's obligations under this Contract (save and except liability for death or personal injury
resulting directly from negligence of the Hospital) and the Contractor shall indemnify and keep
indemnified the Hospital against all claims, demands, proceedings, costs, charges and expenses
whatsoever in respect of or in relation thereto.
15.2 In the event that any workman or other person in the employ of the Contractor or engaged on any work
done in pursuance of this Contract suffers any personal injury and whether there be a claim for
compensation or not, the Contractor shall within 7 days give notice in writing of such personal injury to
the Hospital.
16. OCCUPATIONAL SAFETY AND HEALTH (OSH)
16.1 The Contractor shall, so far as is reasonably practicable, take all reasonable steps to ensure the health and
safety at work of all its employees performing the Contractor’s obligations under this Contract. Without
prejudice to the foregoing, the Contractor shall for the purpose of this Contract :
(a) provide and maintain plant and systems of work that are safe and without risks to health;
(b) make arrangements to ensure the safety and absence of risks to health in connection with the
use, handling, storage and transportation of plant or substances;
(c) conduct regular work safety risk assessment exercises, initiate risk prevention / mitigation
procedures and make arrangements to ensure the safety and absence of risks to staff’s health in
connection with the use, handling, storage and transportation of plant or substances;
(d) provide adequate information, instructions, resources (including personal protective appliances
(PPE) and protective clothings), training and supervision to its employees on work safety and
infection control (NB must comply with hospitals’ PPE requirements and standards for different
work locations based on infection risk perceived during infection outbreak);
(e) provide information, instruction, training and supervision to its employees;
(f) maintain the workplace, including ingress and egress thereto, as far as is within its control, safe
and without risks to health;
(g) comply with HA’s infection control policy guidelines and procedures, hospitals’ house rules and
emergency procedures;
(h) conduct compliance checking to monitor OSH compliance;
(i) keep proper documentation of training records, duty rosters, incident reports, audit and
inspection records and provide personal particulars of staff, if required by hospitals in case of
infection contact tracing, and
(j) ensure that the Contractor’s employees take care for the safety and health of other persons who
may be affected by the act or omission of the Contractor’s employees and cooperate with the
Contractor and such other persons to ensure compliance with any applicable statutory
requirements including those under the Occupational Safety and Health Ordinance (Cap 509).
16.2 The Contractor shall perform in accordance with the policies of the Hospital including without limitation
the established Infection Control Policy provides the latest Infection Control Policy adopted by the
Hospital after the Infectious Disease incidents. The Tenderer shall stick to the established guiding
principles regarding, but not limited to the following aspects :-
(a) Gearing up of PPE
(b) Environmental hygiene and waste management
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(c) Training & enforcement
(d) Reporting fever & symptoms
The Tenderer shall complete the Infection Control Compliance Checklist in Schedule 9, Part IV, to
show the contractual obligation to abide by the Infection Control Policy of the Hospital Authority.
The Compliance Checklist will be revised in line with the prevailing requirement on infection
control. The Infection Control Policy may be revised from time to time. The Contractor shall
perform in accordance with the policies of the Hospital including without limitation the established
Infection Control Policy by click the path http://www3.ha.org.hk/idctc/avianflupage/resources.asp
provides the latest Infection Control Policy adopted by the Hospital.
16.3 The Contractor shall fully indemnify the Hospital from and against all claims, actions, proceedings,
demands and suits brought against and/or fines and penalties imposed on the Hospital arising directly or
indirectly out of or in connection with the failure of the Contractor to comply with Clause 16.1 or any
other obligations imposed under any applicable statutory requirements including the Occupational Safety
and Health Ordinance (Cap 509) and all costs and expenses in connection therewith.
17 ADDITIONAL SERVICES
17.1 The Contractor shall upon the Hospital giving seven (7) days’ written notice provide additional
security guard services, either on regular or temporary basis or on special occasion such that the
additional services shall be calculated at the same rates as that specified in the contract. Minimum
charges for security guards for less than four hours service shall be on a half shift basis.
17.2 The Contractor shall be required to provide additional security guards to reinforce the existing
guards at short notice in case of emergency.
18. CONFIDENTIALITY
18.1 The Contractor undertakes that the Contractor and its servants or agents will keep in confidence and not
disclose to any third party without the Hospital's prior written consent any materials, drawings, design or
information (whether of a commercial or technical nature or otherwise) acquired from the Hospital in
connection with this Contract other than disclosure to those persons to whom it is necessary to supply
such information to enable performance of this Contract. The Contractor shall not use the expertise
evident therein in any manner detrimental to the interests of the Hospital.
18.2 Nothing contained above shall apply to prevent the Contractor from disclosing any information:
(a) in its possession (with full right to disclose) prior to receiving it from the Hospital; or
(b) which is or later becomes public knowledge other than by breach of this Clause; or
(c) which it may independently develop or receive from a third party (with full right to disclose).
18.3 This Clause shall survive the termination of this Contract.
18.4 Upon the completion, expiry or termination of this Contract, the Contractor shall return to the Hospital
all the documents and materials covered by this Clause which have been supplied by the Hospital to the
Contractor to enable performance of this Contract.
19. TERMINATION
19.1 This Contract will expire automatically, without notice being necessary, on expiry of the Term unless the
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Hospital has exercised its option of renewal hereunder (if any), provided that the Hospital may at any
time during the Term by not less than thirty (30) days’ written notice to the Contractor terminate this
Contract.
19.2 The Hospital may at any time by notice in writing terminate this Contract and any licence that may be
granted herein (if applicable), without entitling the Contractor to compensation, if:
(a) the Contractor, being an individual or a partnership, shall at any time receive a bankruptcy
notice or petition or be adjudged bankrupt, or shall have a receiving order or order for
administration of his estate made against him, or shall take or suffer any proceedings for
liquidation or composition under any Bankruptcy Ordinance for the time being in force or
distress or any form of execution against him or make any conveyance or assignment of his
effects or composition or arrangement for the benefit of his creditors or purports so to do;
(b) the Contractor, being a company, shall become insolvent or enter into any composition or
arrangement with its creditors or pass a resolution for winding up (other than for the purpose of
amalgamation or reconstruction) or receive a winding up notice or petition or the Court shall
make an order for the liquidation of its assets or a Receiver or Manager shall be appointed on
behalf of the debenture holders over the whole or part of its assets, or circumstances shall have
arisen which entitle the Court or debenture holders to appoint a Receiver or Manager, or suffers
distress or any form of execution against it;
(c) the Contractor or any employee or agent of the Contractor shall be found to have committed an
offence under the Prevention of Bribery Ordinance of any subsidiary legislation made
thereunder or under any law of a similar nature in relation to this Contract or any other contract
with the Hospital ;
(d) the Contractor shall cease, or threaten to cease, to carry on business;
(e) (without prejudice to any express right of immediate termination contained in other clauses) the
Contractor is in breach of any term of this Contract and fails to rectify such breach within 7 days
of being required to do so by the Hospital;
(f) the Contractor fails to pay its staff or fails to pay its debts as they fall due; or fails to pay its staff
the minimum net take-home pay less any deductions as specified in the contract;
(g) in the absolute discretion of the Hospital, the Services do not meet the standard of service which
the Hospital requires or if they fail to comply with the Specification in any respect;
(h) the Permit (if any) which authorises the Contractor and/or its staff to perform the Services is
withdrawn, cancelled, suspended or modified to such extent that the Services can no longer be
legally performed;
(i) the Contractor is subsequently found to have made a false declaration on convictions to Hong
Kong Ordinance (Schedule 11) of Part IV (Tenderer’s Schedule) at the tendering stage;
(h) the Contractor or its approved sub-contractor has obtained any convictions under the
relevant Ordinance or three demerit points over a rolling period of three years from the same
contract.
Provided always that such termination shall not prejudice or affect any right or action or remedy which
shall have accrued or shall accrue thereafter to the Hospital including the right of the Hospital to procure
or engage another contractor or contractors to perform the balance of the uncompleted Services
whereupon the Contractor shall be liable for any sums so incurred in excess of the Tender Price.
19.3 Upon termination of this Contract, any licence (actual or implied) granted by the Hospital to the
Contractor shall immediately terminate.
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20. GENERAL
20.1 This Contract is personal to the Contractor and the Contractor shall not assign, transfer, sub-contract or
purport to assign, transfer or sub-contract to any other person any of its rights, or sub-contract any of its
obligations, under this Contract.
20.2 This Contract and all the rights and obligations under it may be assigned or transferred by the Hospital.
20.3 The Contractor shall be an independent contractor and nothing herein shall be taken to constitute a
partnership between the parties nor the appointment of one of the parties as agent or employee of the
other.
20.4 Any notice or document to be given under this Contract shall be in writing and shall be left at or sent by
prepaid post or facsimile transmission to the respective address in this Contract or registered office for
the time being of the party to be served or to such other address and/or number as may have been last
notified in writing by such party to the other party.
20.5 Any such notice or document shall be deemed to have been duly given at the time of delivery (if given
by hand) or on the third (3rd) day after posting (if given by prepaid post) or immediately upon
transmission with confirmatory answerback (if given by facsimile).
20.6 No waiver by the Hospital of any breach of this Contract by the Contractor shall be considered as a
waiver of any subsequent breach of the same or any other provision.
20.7 Any variation to this Contract shall be binding only if it is recorded in a document signed by both parties.
20.8 If any provision of this Contract is held by any court or competent authority to be invalid or
unenforceable in whole or in part, the validity of the other provisions of this Contract and the remainder
of the provision in question shall not be affected thereby.
20.9 This Contract and the Schedules contain the entire understanding between the parties and supersede any
prior understanding and/or Contract between the parties respecting the subject matter of this Contract
including without limitation the terms of the tender referred to in the recitals. There are no
representations, agreements, arrangements or understandings, oral or written between the parties relating
to the subject matter of this Contract which are not fully expressed herein.
20.10 This Contract shall be governed by and construed in accordance with the laws of Hong Kong, Special
Administrative Region of the People Republic of China.
21. LIQUIDATED DAMAGES
21.1 Any delay or failure on the part of the Contractor to provide any Services to the Hospital, shall, in
addition to any other remedies of the Hospital against the Contractor under this Contract, render the
Contractor liable to a deduction from the Price, as and for liquidated damages and not as a penalty, of a
sum to be calculated at the rates as per the Schedule of Payment Deduction for Security Services
Contract in Schedule 6 of Part IV during the period from the due date for provision of the Services until
such Services are satisfactorily rendered, provided that:
(a) the Contractor shall have the right to present to the Hospital a case for the remission of the
whole or part of the deduction within 3 months of the notification that such a deduction has been
or will be made; and
(b) if it shall be proven to the satisfaction of the Hospital that any delay or failure has arisen as a
consequence of an event of force majeure and provided that notice of such event of force
majeure had been given promptly by the Contractor, then the Hospital may in its absolute
discretion decide the extent (if any) to which the deduction may be remitted.
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21.2 The payment of liquidated damages shall not relieve the Contractor from its obligation to provide the
Services or from any other liability or obligation under this Contract.
21.3 For the purpose of this Clause, an event of force majeure shall mean an event beyond the Contractor's
reasonable control which causes any delay or failure to perform any of its obligations in relation to the
Services. Without prejudice to the generality of the foregoing, the following shall be regarded as causes
beyond the Contractor's reasonable control:
(a) act of god, explosion, flood, tempest, fire or accident;
(b) war or threat of war, sabotage, insurrection or civil disturbance;
(c) changes in or implementation of ordinances, regulations, by-laws, or prohibitions or measures of
any kind on the part of any governmental authority enacted or passed after the signing of this
Contract.
22. DEPOSIT
22.1 The Contractor shall on or before the signing of this Contract deposit and maintain with the Hospital an
amount equal to the Deposit, either in cash or in the form of a duly executed and valid irrevocable
banker’s guarantee issued by a reputable local bank approved by the Hospital, to secure the due
observance and performance by the Contractor of all its obligations under this Contract.
22.2 The Deposit under this Clause shall be retained by the Hospital throughout the Term free of interest to
the Contractor. In the case of a banker’s guarantee, it shall be issued to cover at least [30] days
following expiry of the Term.
22.3 Without prejudice to any of its rights or remedies under this Contract the Hospital may deduct from the
Deposit or obtain payment by recourse to the banker’s guarantee any damages, costs and expenses
suffered by it as a result of any non-observance or non-performance by the Contractor or any of its staff
of its obligations under this Contract including without limitation any costs and expenses that may be
incurred in removing and dealing with any of the Contractor’s property.
22.4 Subject to Clause 22.3 the Deposit (or the balance of it) shall be refunded to the Contractor by the
Hospital or in the case of a banker’s guarantee, the banker’s guarantee shall be released by the Hospital
within [30] days of the termination of this Contract or 14 days after the expiry of the 14-day period,
whichever is later.
23 MONITORING
The Contractor shall carry out Quality Assurance Programme(s) set out in Schedule 13.1 of Part IV.
Written reports of the same shall be provided to the Hospital when requested.
24 MONTHLY RECONCILIATION REPORT
24.1 Monthly reconciliation report containing but not limited to the following information should be provided
to the Hospital on or before the 12th of each month:
24.2 Monthly cash collection by the Contractor including impounding, removal or storage charges collected;
24.3 Amount of carpark fees waived as approved by designated Hospital personnel;
24.4 Amount of carpark fees involved due to manually issued ticket.
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25. REMEDY ON CONTRACTOR’S FAILURE TO PERFORM
If the Contractor shall fail to carry out any Services required under the Contract or refuse to comply with
any instruction or order given by the Hospital in accordance with the Contract within a reasonable time, the
Hospital may give the Contractor 7 days’ notice in writing to carry out such work or comply with such
instruction. If the Contractor fails to comply with such notice, the Hospital shall be entitled to carry out such
work or instruction by his own workmen or by other contractors. Without prejudice to any other remedy, all
additional expenditure properly incurred by the Hospital in having such work or instruction carried out shall
be recoverable by the Hospital from the Contractor by deduction from monies due to the Contractor under
this Contract or under any other contract between the Hospital and the Contractor.
26. DAMAGE TO HOSPITAL PROPERTY
If the Contractor shall by any act, omission or neglect by himself, his agent, servants, workmen or others,
cause or suffer any injury or damage to be done to the equipment or Hospital property, such injury or
damage shall be made good at the cost of the Contractor.
27. HOSPITAL PROPERTY
If the Hospital property shall be issued to the Contractor under the Contract, the Contractor shall be
responsible for the due return of all such property. Any such property shall be returned in good order
and serviceable conditions upon the termination of the Contract or at any time when required by the
Hospital. If any such property shall be lost or damaged from any cause whatsoever while in the
possession or control of the Contractor or its employees or agents, the Contractor shall pay for the same
as and by way of liquidated damages a sum which equals to the total replacement cost plus 20% thereof.
A count of the articles or materials in the possession of the Contractor may be made at any time by the
Hospitals and the Contractor shall render such assistance as is necessary for this purpose.
28. CORRUPT GIFTS
If the Contractor or any employee or agent of the Contractor shall be found to have committed an offence
under the Prevention of Bribery Ordinance (Cap 201) for the time being in force or any subsidiary
legislation made thereafter or under any law of a similar nature in relation to this Contract or any other
Hospital contract, the Hospital Representatives may, on behalf of the Hospital, terminate this Contract,
without entitling the Contractor to any compensation herefore and the Contractor shall indemnify the
Hospital against all costs, claims, damages, losses and expenses necessarily incurred or suffered as a result
of the termination of this Contract.
29. ARBITRATION
29.1 Any dispute which may arise between the parties touching, concerning or affecting this Contract shall
be determined as provided below:
(a) for a period of 28 days, extendable by mutual agreement, the parties shall attempt to settle
the dispute by informal means; and
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(b) in the event that no settlement is reached under (a) above, the dispute shall be referred for
arbitration in Hong Kong to a single arbitrator to be agreed upon by the parties or in default of
Contract to be nominated by the President for the time being of the Law Society of Hong Kong
in accordance with the Arbitration Ordinance (Cap 341) or any statutory modification or re-
enactment of it for the time being in force. The arbitrator’s decision shall (in the absence of
clerical or manifest error) be final and binding on the parties and his fee for so acting shall be
borne by the parties in equal shares unless the arbitrator determines that the fees shall be borne
in some other shares.
29.2 Unless this Contract has already been terminated, the Contractor shall continue provide the
Services during the resolution of the dispute.
30. Assignment and Sub-Contracting
30.1 The Contractor shall not assign this Contract or any part thereof without the prior written
consent of the Hospital. Any assignment or subcontract made without such consent shall be of
no effect.
30.2 Unless otherwise agreed by the Hospital, the Contractor shall bind each permitted assignee to
the terms and conditions of the Contract in any such assignment or subcontract.
30.3 The Contractor shall not be relieved from any of its obligations hereunder by entering into any
sub-contract for the performance of any part of the Contract and it shall be responsible for the
acts, defaults or neglect of any sub-contractor as if they were the acts, defaults or neglect of the
Contractor. The Hospital may require any or all details of any sub-contract to be divulged to
him prior to granting his consent in accordance with Clause 30.1 above.
31. NUMBER OF MANAGEMENT AND STAFF
Tenderers shall propose and attach as Schedule 17 of Part IV (the Tenderer’s Schedule) full details
of the number of management and operation staff they will provide during the Contract.
32 GREEN INITIATIVES AND ENVIRONMENTAL MANAGEMENT SYSTEM
32.1 Environmental protection is one of the key initiatives of the Hospital. Hence, Contractor
working in the Hospital should strictly observe the rules and guidelines of good environmental
practices for the services according to the environmental policy.
32.2 The Contractor shall undertake environmental protection measures to reduce the environmental
impacts arising from the provision of the services. In particular, the Contractor shall arrange the
method of working to minimize the effects on the air, noise, water quality as well as nuisance of
waste within and outside the hospital.
32.3 The Contractor shall observe and comply with relevant environmental protection and pollution
control ordinances.
32.4 The Contractor shall design, construct, operate and maintain pollution control measures to
ensure compliance with the Contract provisions as well as the environmental ordinances and
their regulations. The Contractor shall also conduct compliance monitoring following a
programme as agreed with the Hospital’s representative, and submit the monitoring results to the
Project Manager.
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32.5 The Contractor shall make due allowance in the rates and in the programme for the provision of
the services in compliance with the environmental protection control requirements under the
Contract.
33. DEMERIT POINT SYSTEM
The Authority will closely monitor the performance of the Contractor in the fulfilment of
contractual obligations. A demerit point system will be implemented against the Contractor who
has breached their contractual obligations in respect of wages, daily maximum working hours,
signing of standard employment contracts with employees and wage payment by means of auto-
pay (except temporary leave relief workers). Under the demerit point system, for each breach of
these contractual obligations, a default notice will be issued to the Contractor and each default
notice attracts one demerit point. If the Contractor has accumulated three or more demerit point
over the rolling period of three years from the same contract, the Authority shall terminate the
contract in accordance with Clause 19 of Part III (Contract).
34. Wages For Contractor Employees
34.1 The monthly wage payable to the Contractor staff shall not be less than the amount committed
by the Contractor in the Tender offer (Schedule 10 of Part IV) if he/she has worked in
accordance with the working hours and working days as specified in the standard employment
contract. Any allowance, under whatever title, should be paid on top of the committed monthly
wage.
34.2 The Contractor must pay the wages to its staff in the form of direct bank transfer. Payment by
cheque is only allowed upon termination of employment contract and is made at the request
of the workers concerned. The Authority will under regular interval, ask the Contractor to
produce proof of salary payment to the staff for inspection under the Contract.
34.3 The Contractor shall be responsible for the costs of all operational and administrative expenses,
as well as the depreciation of all assets and equipment. No fee or deposit, under whatever title,
shall be collected from its staff.
34.4 The workplace shall be specified. Where necessary, deployment of the staff to other
workplaces within the same region shall be on an ad hoc and limited basis or only under
exceptional circumstances. In the event that the Contractor deploys staff from a central staff
pool to perform the Services, the Contractor must inform the Authority/Hospital the names of
all staff being employed for the Service and it must ensure that all such staff will be paid at all
times at a wage rate not lower than the guaranteed wage committed in Schedule 10 of Part IV.
34.5 If the Contract is extended after the Contract Period by the Authority, the Contractor shall
ensure that the monthly wages rate payable to its staff henceforth shall not be lower than the
latest statutory minimum wage rate plus paid rest days or the average monthly wage rates for
the equivalent posts as published in the December, 2010 edition of the C&SD quarterly report,
if applicable and whichever is the higher, at the time when extension is considered within 3 to 6
months before the expiry of the present Contract.
34.6 The Contractor is required to sign up standard employment contracts with the workers
employed for the provision of this contract, which contained details of the wages, daily
maximum working hours, working locations and etc. The Authority reserved the right to
request the Contractor to provide the signed contract for inspection. Contractors failed to
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provide the standard employment contracts shall be regarded as breach of contractual
obligation and a default notice will be issued to the contractor in accordance with Clause
33. The HA standard employment contract can be downloaded from the website at
www.ha.org.hk under Tender Notices.
IN WITNESS this Contract has been duly executed by or on behalf of the parties the day and year first above
written.
SIGNED by )
)
)
)
)
For and on behalf of the Hospital )
in the presence of )
)
)
)
)
)
SIGNED by )
)
)
)
)
For and on behalf of the Contractor )
in the presence of )
)
)
)
)
)
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PART IV
TENDERER'S SCHEDULE
The Tenderer is required to submit details of its proposals in response to this Tender, including those
information and documentation required under this Part IV, Part I (Terms of Tender) and Part II
(Tender Subject Matter). If the Tenderer’s proposals depart from any term in Part I (Terms of Tender),
Part II (Tender Subject Matter) or Part III (Contract), the Tenderer should specify a list of those
departures and reference each departure to the appropriate paragraph(s) and part(s) of the Tender and
each should be fully explained and discussed, including the effect of the departure. Specifically, if a
Tenderer wishes to make any change to Part III (Contract), it must submit its Tender with a copy of
the Contract with the required amendments marked in manuscript. All such manuscript changes
should be made and initialed by the Tenderer in permanent ink, supported by explanation.
The definitions used in Part II (Tender Subject Matter) shall also be applicable to the interpretation
under this Part IV (unless otherwise stated)
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PART IV
SCHEDULE 1
(Particulars of the Parties and the Contract)
Part A
Details of the Hospital
Name: North District Hospital
Address : 9 Po Kin Road, Sheung Shui, New Territories
Part B
Details of the Contractor
Name :
Address :
Part C
The duration of this Contract : 24 months tentatively commencing from 11 May 2012 to 10 May 2014 (both
dates inclusive)
Part D
Deposit from the Contractor : $ (5% of the total Contract price to the Hospital, round up
to the nearest dollar)
Tenderer to select method of payment of contract deposit.
Cash
Banker’s Guarantee
(Please tick as appropriate)
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Date : Facsimile No. :
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PART IV
SCHEDULE 2
(Price Schedule)
(This Schedule must be placed in a separately sealed plain envelope marked “Price Proposal”)
A) Security Manpower
Shifts A P N Remarks
7:00 – 15:00 15:00 – 23:00 23:00 – 07:00
Posts
Supervisors 1 1 1 Posts and
hours of
Security Guards - 2 2 2 shifts are
Carpark Control designated
Services by the
Security Guards - 7 6 5 hospital
Hospital Security and and subject
Access Control to change
Services as and
when
required.
TOTAL 3 Supervisors + 24 Guards
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Date : Facsimile No. :
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B) Price Schedule for Mandatory Service in North District Hospital
Shift Patterns
Amount
*No. of Rate per Staff
Price Schedule staff (8 Hour shift (HK$)
provided per day)
(HK$)
Security Guard 24
Monthly Charge
Supervisor 3
Total Monthly Charge
Total Charge for 24 months
*Subject to review and adjustment by the Hospital
C) Ad hoc Service on Request from Hospital
Rate Rate
(per Man Hour) (per Man Day)
(HK$) (HK$)
1. Security Service
1.1 Security Guard
1.2 Supervisor
2. Security Service performed by Ex-disciplinary Forces Personnel
2.1 Security Guard
2.2 Supervisor
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Date : Facsimile No. :
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PART IV
SCHEDULE 3
(Specification of the Services)
Part I – Duties of Security Guards
The following duties are required to be performed where applicable:-
(A) Provision of Security Services, Traffic Control and Vehicular Control
(1) to station at locations to be specified from time to time by the Hospital.
(2) to operate traffic control barriers, to supervise and direct vehicular access to, parking and traffic
within the Hospital and to maintain order of queues at the taxi stand, mini-van station and the
carpark whenever such facilities available.
(3) to maintain unobstructed access for all emergency government vehicles such as fire engines,
ambulance, police and etc.
(4) to take necessary action to stop any unauthorized vehicles from entering or leaving the Hospital
and to keep a record of vehicles entering and leaving the Hospital.
(5) to inspect and check validity of parking / entrance permits or labels.
(6) to impound and remove as permitted by the Road Traffic (Parking on Private Roads) Regulations
Chapter 374 of the Laws of Hong Kong any vehicle within the Hospital which is parked in
contravention of such Regulations.
(7) to report to the Duty Hospital Foreman or his deputy on any abandoned or suspicious vehicles.
(8) to keep records and conduct survey on the parking situation or take note of vehicles if so required
by the Hospital.
(9) to direct visitors within the Hospital compound and render assistance to the persons in need as
appropriate.
(10) to patrol all parts of the Hospital at a frequency as agreed by the Hospital and record the times of
patrol at all the check points as assigned by the Hospital. Each tour of patrol should be
completed within the first 45 minutes. In addition to patrol duty as assigned, the security guard
should stay at the Hospital lobby in the Hospital to direct and assist patients and visitors attending
the Hospital. The patrol records shall be submitted to the Hospital for inspection at intervals
specified by the Hospital.
(11) to prohibit any person from selling, offering, exposing for sale or hire in the Hospital any
refreshment, commodity or article and from offering for reward in the Hospital any amenity,
facility or service without the Hospital’s written permission.
(12) to prohibit any person from exhibiting in the Hospital any notice or advertisement without the
Hospital’s written permission.
(13) to refuse entry into the Hospital to any person (other than a person seeking admission to the
Hospital as a patient) who, in the reasonable opinion of the security guard, is:
(i) under the influence of drink or drugs;
(ii) offensively unclean in person or dress;
(iii) indecently or insufficiently dressed; or
(iv) likely to cause a nuisance.
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(14) to prohibit any person from having in his possession, custody or control any animal, bird or fish
in the Hospital.
(15) to prohibit any person from smoking or making use of a naked flame in the Hospital other than in
any part of the Hospital where it is indicated by notice that smoking or the use of a naked flame is
permitted.
(16) to prohibit any person from using in the Hospital any language likely to cause offence or
annoyance to any person.
(17) to prohibit any person from behaving in the Hospital in an indecent or disorderly manner.
(19) to prohibit any person from making or causing to be made in the Hospital any noise which is a
source of annoyance to patients.
(20) to prohibit any person from taking in the Hospital any photograph, film or video picture whereby
the likeness of a patient in the Hospital is thereby depicted without that patient’s consent or
whereby any ward of the Hospital is thereby depicted without the consent of the ward nurse on
duty.
(21) to prohibit any person from handling, disturbing or otherwise interfering with any equipment in
the Hospital in a manner not authorized by the Hospital.
(22) to prohibit any person from using in the Hospital any radio apparatus, record player, tape, records,
disc, musical instrument or other apparatus which emits sound audible to other persons in a
manner not authorized by the Hospital.
(23) to direct any person to leave the Hospital or any part thereof whom the Hospital has power to
refuse entry under the Hospital Authority Bylaws Chapter 113 of the Laws of Hong Kong.
(24) to direct any person to leave the Hospital or any part thereof where such person:
(i) has committed or is about to commit any offence punishable under the Hospital Authority
Bylaws;
(ii) is committing any nuisance in the Hospital;
(iii) is using any part of the Hospital for purposes for which it is not intended;
(iv) refuses to obey any reasonable direction of the security guard in the performance of the
Services.
(24) to report as soon as possible any incident or other unusual occurrence to the Duty Hospital
Foreman or his deputy and where required by the Hospital, to prepare a written statement in
relation to the same.
(25) to report to the Central Supporting Services Team Office immediately in case of fire or when the
fire alarm is activated within the Hospital and to direct the Fire Squad to the scene.
(26) to switch off or report to the Central Supporting Services Team Office any lighting or air-
conditioning which is left on outside normal office hours in the Hospital office block.
(27) to make certain that all doors, gates, and other such designated areas are locked in accordance
with instructions or normal procedures.
(28) to check the locks, padlocks, locking devices, to ascertain that no tampering has occurred.
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(29) to report any breakages or apparent defects that may result in damage to the Hospital or private
property, or, that are likely to cause harm to passers-by.
(30) to record and report details of any vehicles or persons that are noticed to be “loitering” in the
area.
(31) to pay particular attention to areas of special importance e.g. high risk or vulnerable points such
as Accounts Office, Pharmacy, Carpark and etc.
(32) to take into possession any found property and record the details in an appropriate register. Hand
over the property to the Hospital after a scheduled time limit.
(33) to report to the Duty Hospital Foreman or his deputy by the Contractor staff working from 00:00
to 06:00, except those on patrolling duties or others approved by the Hospital, in every 2 hours or
any interval to be specified from time to time by the Hospital.
(34) in the event of lift break-down, to report the break-down to the lift maintenance company and the
Duty Hospital Foreman or his deputy immediately and where possible advise the passengers
trapped in the lift car that help has been summoned. To report to the Duty Hospital Foreman or
his deputy immediately if there is emergency with the trapped passengers or if the lift
maintenance company fails to attend the emergency call within 20 minutes or a period of time to
be advised by the Hospital.
(35) to ensure that all fire resisting doors and emergency exists are kept closed at all times and that fire
fighting equipment is in the designated locations. In the event of fire, to inform the Central
Supporting Services Team Office immediately and, if the fire is a major outbreak, to alert all
occupants of the premises. Before the arrival of the firemen, to use the best endeavor to fight and
prevent the spread of fire with fire-fighting equipment installed in the premises if safe to do so.
(36) to report to the Central Supporting Services Team Office any deficiencies or accumulation of
rubbish or abandoned articles which may cause safety or fire-hazards in the public areas.
(37) in the event of a rainstorm or a Typhoon Signal No. 3, to ensure that all windows and doors in the
public areas and vacant accommodation are secured throughout the rainstorm or the typhoon, and
to check all surface channels, drains, and gutters and rainwater outlets on roofs are free from
blockage and to report to the Duty Hospital Foreman or his deputy relevant maintenance office
immediately if found blocked.
(38) to report any burnt out electric light bulbs and fluorescent lamps in the public areas and to report
any damage to lightings, fittings and hospital indoor and outdoor facilities.
(39) to report any tree branches or objects which may cause damage or dangers to Hospital’s properties,
vehicles or passers-by.
(40) to attend to emergencies occur in the Hospital.
(41) to handle violence in ward and public areas upon request from Hospital staff.
(42) to allow entry of taxi to queue and wait inside the Hospital subject to the condition that smooth
traffic within the Hospital compound is maintained.
(43) to provide reasonable assistance to vehicles with visitors urgently seeking Accident & Emergency
treatment.
(44) to enforce HA By-laws and to perform prosecution under these By-laws such as Anti-smoking,
workplace violence prosecution duty in all areas of the Hospital as requested.
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Tender No: NTEC/P&MM/T3/11-T2
(45) to search missing patient when report by department or unit
(46) to perform any such other duties as may be required from time to time by the Hospital.
(47) to provide security service to the Hospital’s General Out-patient Clinics or Dispensaries as
assigned by the Hospital.
(48) to conduct regular functional check on all the security equipment and systems and submit report
to Chief Hospital Foreman or his deputy.
(49) to advise hospital on the security and carpark control services for continuous quality
improvement and provide assessment report on various security installations in the hospital upon
requests.
(50) to follow the latest hospital protocols / guidelines as promulgated in discharging all the assigned
duties.
(51) to consult the Central Supporting Services Team Office in case of doubt during the discharge of
assigned duties, and to report to the Duty Hospital Foreman or his deputy on the occurrence of
incidents, to keep a record of any such incident and, where required by the Hospital, to prepare a
written statement in relation to the same.
(B) Management of Staff Carpark
(1) to conduct patrol to staff carpark at a frequency agreed by the Hospital and record the times of
patrol at all check points assigned by the Hospital. The patrol records shall be submitted to the
Hospital for inspection at intervals specified by the Hospital.
(2) to allow vehicles displaying a valid parking permit issued by the Hospital to get free access to staff
carpark.
(C) Management of Charged Visitor Carpark
(1) to calculate and collect hourly rate parking fees at designated area(s) as stipulated by the Hospital
and to operate machines in this connection when such facilities are provided and also to produce
to the Hospital concerned the total revenue collected together with supporting documents and to
reimburse the Hospital on any shortage of collection.
(2) to conduct hourly checks in the Visitor Carpark to determine the number of vehicles on site,
tickets issued and cash collections tally with the computer records when such facilities are
provided.
(3) to grant free entry and parking at the visitor carpark for authorized vehicle(s), examples of such
vehicles include but not limiting to those attending meetings at the Hospital, honorary doctors and
official visitors, holders of NTE Cluster Carpark Permit etc, the Hospital may from time to time
inform the Contractor of such arrangement.
(4) to issue parking ticket with the date and time imprinted before a car is allowed to enter the car-
park, such tickets shall be generated by a ticket dispenser when such facility is provided.
(5) to inspect and collect validated parking ticket from outgoing vehicles.
(6) to control and operate the “FULL” signal in carpark.
(7) to give immediate access to cash balance and relevant records to authorized Hospital staff and
auditors for checking and auditing.
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Tender No: NTEC/P&MM/T3/11-T2
(8) to collate the receipt stubs daily in ticket serial number sequence.
(9) to keep safe custody of any overnight cash.
(10) to maintain any record and complete any record in connection with cash collection as instructed
by the Hospital.
Part II – Duties of Security Supervisor
(1) to supervise the security guards on duty.
(2) to arrange duty roster for the security guards and to ensure that the security guards are properly
performing the required duties.
(3) to liaise with the Duty Hospital Foreman or his deputy on security matters and to receive and
implement any order on deployment of security guards to suit particular hospital operational
requirements.
(4) to ensure that work logs are kept by the security guards and report any unusual incidents to the Duty
Hospital Foreman or his deputy. The work logs should be submitted to the Hospital Management for
inspection at intervals specified by the Hospital.
(5) to receive cash and stubs of parking tickets from security guards performing traffic control and/or
shroff duties in respect of the collection of parking fees and to submit both, after checking, to the
Accounts Office together with supporting documents and returns.
(6) to keep under safe custody of a small quantity of financial documents e.g. parking tickets, etc. in
connection with the collection of parking fees.
(7) to attend to building services alarm panels and to take appropriate action on receipt of alarm signals.
(8) To carry out any other security duties as may be assigned by the Hospital.
Part III– Staff Requirements
(1) Able bodied, mentally and physically fit.
(2) High standard of personal integrity and reliability.
(3) Fluent in Cantonese.
(4) Able to write basic Chinese.
(5) Competent, experienced and adequately trained.
(6) Holder of current and valid permit issued by the Commissioner of Police or such other
competent authority as required by law to perform the duties of a watchmen (unless exempted
by statute) or security work.
(7) Confirmed to be suitable for work in the Hospital in an interview held by the Hospital, upon
requested.
(8) Have basic knowledge of English.
(9) Have basic knowledge of first aid, such as Cardio-Pulmonary Resuscitation, Basic Life Support
and Automated External Defibrillator, and attending regular refresher training conducted by
qualified trainer and / or organized by reputable training institutes that widely recognized in the
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Tender No: NTEC/P&MM/T3/11-T2
field e.g. HK Red Cross and HK St. John Ambulance.
(10) For the Supervisors, they should meet the aforesaid requirements from (1) to (9) on top of the
following qualifications:-
a) be polite, industrious and able to work under pressure;
b) (i) reach Form III standard; and
(ii) have three years past experience with at least one year in supervisory level in the
security field preferably (acceptance subject to the decision of the Hospital);
c) be able to speak fluent Cantonese and simple English.
d) be able to read and write Chinese and simple English.
e) preferably have some knowledge on building services.
f) qualified first aider with valid First Aid Certificate recognized by the Government of Hong
Kong Special Administrative Region
g) Preferably received formal training on fire safety, e.g. Fire Safety Ambassador Training
organized by Fire Service Department
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Facsimile No. :
Date :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 4
(Staff Rules)
None of the Contractor’s staff is allowed to:-
1) Work for more than 48 hours per week or 8 hours per day.
2) Arrive late or leave early.
3) Enter any area of the Hospital premises other than those necessary for the performance of the service.
4) Cause wilful damage to Hospital property and misuse of facilities.
5) Gamble, steal, fight or commit any criminal offence.
6) Use foul language.
7) Absence without approval or good cause.
8) Sleeping or drinking of alcohol whilst on duty.
9) Negligent in the performance of his duties.
10) Commit fraud or dishonest acts.
11) Refuse to obey a lawful and reasonable order from Hospital.
12) Fail to wear full uniform whilst on duty.
13) Smoke in the hospital, including the outdoor areas of the premises.
14) Solicit or accept any money, gift or advantages from the Hospital staff or members of the public.
15) Fail to comply with any requirements of the Hospital to be given from time to time.
16) Disclose any information about patient and Hospital staff.
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Facsimile No. :
Date :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 5
(Subject matter to be furnished by the Hospital)
(i) 4 Guard Houses
- one at main entrance
- one at A&E entrance
- one at north gate
- one near Staff CarPark
(ii) Car-park Control System (with card-reader access mechanism for staff carparks)
(iii) CCTV monitoring system
(iv) Fire Alarm System
(v) Panic Alarm System
(vi) Public Address System
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Facsimile No. :
Date :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 6
(Schedule of Payment Deduction For Security Services Contract)
Item Nature of deficiencies/failings Deduction Calculation Remarks
1. Arriving late for duty or leaving Prices pro-rata to no. of Habitual or serious
post early without reasonable hours late or absent (min. 1 failing shall warrant
excuse hour and rounded up to immediate removal
nearest hour), if absent for from the Hospital in
more than half shift, then according to Clause
full Prices of the shift of the 4.7
staff concerned
2. Arriving late for duty or leaving Prices pro-rata to no. of ditto
the post early with reasonable hours late or absent (min. 1
excuse but without replacement hour and rounded up to
e.g. sick leave nearest hour)
3. No patrol clock punching / Half Prices of the shift of ditto
omission of such in a shift the staff concerned
EXCEPT during typhoon when
No. 8 signal or higher has been
hoisted or in other emergency
situations
4. Minor infringement of a
watchman’s duties as detailed in
the schedule of duties
i) Does not carry out clocking Half Prices of the shift of ditto
work on foot, i.e. travels by the staff concerned
lift
ii) Drop-bar or barrier not Half Prices of the shift of ditto
properly manned or operated the staff concerned
iii) Duty room / guard posts not Half Prices of the shift of ditto
properly manned the staff concerned
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 6 (Continued)
Item Nature of deficiencies/failings Deduction Calculation Remarks
iv) Locks himself inside any Full Prices of the shift of ditto
room performing no duty the staff concerned
v) Failure to report electricity Half Prices of the shift of ditto
and water supply failure, lift the staff concerned
break down, etc
5. Failure to immediately report any Half Prices of the shift of ditto
serious incidents, or accidents the staff concerned
involving injuries to persons, etc.
(E.g. burglary, fire, flooding,
traffic accident, etc.)
6. Staff on duty in excess of the usual Full Prices of all hours ditto
shift hours as specified in the Staff beyond his maximum duty
Rules hours
7. Provision of staff without fulfilling Full Prices of the shift of ditto
the Staff Requirements as specified the staff concerned
in Schedule 3 of the Contract
8. Not dressed in full uniform to the Half Prices of the shift of ditto
required standard the staff concerned
9. Shortage of supply of staff Full Prices of the shift of ditto
the staff concerned
10. Asleep on duty Full Prices of the shift of ditto
the staff concerned
11. Absent from the site without Full Prices of the shift of ditto
reasonable excuse the staff concerned
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 6 (Continued)
Item Nature of deficiencies/failings Deduction Calculation Remarks
12. Wage paid to staff below the Rate of difference between ditto
monthly salary of staff the wage and the actual
monthly salary paid to the
staff concerned
13. Conducts himself in improper and Half Prices of the shift of ditto
impolite manner the staff concerned
14. Misuse or Damage of facilities 120% of the actual cost of ditto
provided by the Hospital the damage or loss
15. Failure to comply with the Full Prices of the shift of ditto
Hospital instruction to remove the staff concerned
undesirable staff from site as
specified in Clause 4.7
16. Failure to collate parking fees The same amount of ditto
payable to the Hospital parking fees receivable by
the Hospital
17. Failure to carry out any other Half Prices of the shift of ditto
duties specified in Schedule 3 of the staff concerned
the Contract.
18. Unauthorized deduction from the The same amount of the Habitual
monthly salary by the Contractor unauthorized deduction contravention might
lead to termination
of contract
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Facsimile No. :
Date :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 7
(Staff Uniform)
Tenderer shall provide design of staff uniform for summer & winter, staff badge identification and rain
coat in full length. Tenderer shall propose measures to maintain good staff grooming e.g. the provision of
laundry service of staff uniform for better control of hygiene.
Name of Tenderer : Company
Chop :
Signature of Person Authorized
to Sign Tender : Telephone No. :
Facsimile No. :
Date :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 8
(Supplementary Notes on ‘Default Notice’)
1. For each breach of contractual obligations in respect of wages, daily maximum working hours, signing
of standard employment contract with and wage payment by mean of autopay to non-skilled workers
employed for carrying out the contract with Hospital Authority, a default notice will be issued and each
default notice attracts one demerit point.
2. If the tenderer concerned has, over a rolling period of 36 months immediately preceding the month of the
tender closing date, accumulated three demerit points obtained on or after 1 May 2006, its tender offer
shall not be considered for a period of five years from the date the third demerit point is obtained.
3. For the tenders invited between 1 May 2006 and 30 April 2007, the tender offer shall not be considered
if, during the 12-month period immediately preceding the month of the tender closing date, the tenderer
has obtained three or more demerit points.Thereafter, the reference period for counting the demerit points
should be the 36-month period immediately preceding the month of the tender closing date.
Name of Tenderer : Company Chop :
Signature of Person Telephone No. :
Authorized to Sign Tender :
Date : Facsimile No. :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 9
(Infection Control Compliance Checklist)
Please “tick” the appropriate box
Yes No* Remarks for non-
compliance
1. Other Workers entering the high-risk patient areas
in HA hospital must follow the on-site SARS /
infectious diseases screening check e.g. body
temperature check and registration of personal
details for contact tracing.
2. Other Workers who have traveled to the high risk
areas and have symptoms of fever, unexplained
muscle aches, severe fatigue, headache, recent
cough, shortness of breath must be reported and
referred to the Accident and Emergency
Department to seek medical advice and
consultation.
3. Other Workers are not allowed to work in the high-
risk patient areas in HA hospital unless with
mutual consent in special circumstances
(emergency situations requiring contractors’
assistance).
4. Good hand hygiene will be practiced by Other
Workers (upon entry to the hospital/ward,
throughout the contracted services provided in
patient care areas as well as after completion of
services).
5. Full SARS / infectious diseases precautions will be
adopted by Other Workers upon entering high-risk
patient areas in HA hospital, including appropriate
protective gears comprising masks i.e. N95
respirator/surgical mask and disposable gown as
well as goggles and other recommended gears for
personal protection against infection.
6. All Other Workers in HA hospital must receive
documented training on infection control
precautions against SARS/ infectious diseases.
Regular update and supervised drills on infection
control practice including proper gowning and
degowning of personal protection gears should be
conducted.
7. Regular update and drills on infection control
practice will be conducted and documented for
inspection.
8. Equipment/tools used by Other Workers will be
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Tender No: NTEC/P&MM/T3/11-T2
Yes No* Remarks for non-
compliance
properly cleaned or disinfected at all times and
after use in HA hospital. Proper training in
cleansing and disinfection of tools/equipment will
be maintained and will be audited with
documentation for inspection.
9. Records of duty rosters of Other Workers and
incident reporting with proper time logs will be
documented and produced without delay upon
request by HA hospital.
10. The Contractor shall perform in accordance with
the policies of the Hospital including without
limitation the established Infection Control Policy
http://www3.ha.org.hk/idctc/avianflupage/reso
urces.asp provides the latest Infection Control
Policy adopted by the Hospital
NB:
1. “Other Workers” means Contractors/ Sub-contractors/ Term Contractors and their employees as well
as staff from Government Departments working in HA.
2. * If the “no” box is ticked, please provide explanations at the “remarks” column.
Name of Tenderer : Company Chop :
Signature of Person
Authorized to Sign Telephone No. :
Tender :
Date : Facsimile No. :
Page 53/ 83
Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 10
(Guaranteed Wages for Contractor’s Employees)
Wages Wages
Basic Monthly Working Hours Working Days included Paid included Paid
Position
Wages (HK$) Per Day Per Week Rest Day Meal Hours
(Yes/ No) (Yes/ No)
(a) Security Guard
(b) Security
Supervisor
(c) Other Post
(please specify)
Mandatory Requirements
(1) The initial Statutory Minimum Wage (SMW) rate at $28 per hour has come into force on 1 May 2011.
Service Providers whose service contracts engaging mainly non-skilled workers after 1 May, 2011 must
undertake to set the monthly wages under the relevant service contracts by making reference to the
prevailing SMW rate plus rest days or the Average Monthly Wage as published in the December 2010
edition of the Census & Statistics Department Quarterly Report (“Average Monthly Wage”), if applicable
and whichever is the higher. The proposed monthly wages for each occupation shall not be less than the
Average Monthly Wage, which corresponds to 31 days (27 working days plus 4 paid rest days) per month
and 8 normal hours of work per day (Note).
(2) If the proposed monthly wage offered by the Tenderer for [e.g. Security Guard] is less than the Average
Monthly Wage, such wage will be deemed to be not less than the Average Monthly Wage for the purpose
of tender evaluation. Such presumption will be revoked immediately if the Tenderer fails to confirm their
abidance by the Average Monthly Wage upon request by the Authority Representative at any time before
the tender exercise is completed. If the Tenderer offers a higher amount than the Average Monthly Wage in
subsequent clarification in writing, the tender will only be assessed on the basis that the monthly wage
offered by the Tenderer is same as the Average Monthly Wage. However, the higher wage offered by this
Tenderer shall become binding if the Contract is subsequently awarded to this Tenderer.
(3) As the SMW level will be reviewed at least once every two years, the Authority would provide no top-up in
the subsequent SMW rate review adjustment exercises hence contractors must take into account the
possible impact of the subsequent SMW reviews on wage costs in future.
Name of Company: _____________________ Name and Title: ___________________________
Tel: ___________________________________ Fax: _____________________________________
E-mail: ________________________________ Signature: ________________________________
Date : _________________________________ Company Chop: ___________________________
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Tender No: NTEC/P&MM/T3/11-T2
(4) In the event when there are upward changes in the minimum wage level when the Contract is awarded and
prior to the commencement of the Contract, the Contractor shall agree to adjust the wage levels to not lower than the
statutory minimum wage level plus paid rest days or the Average Monthly Wage, if applicable and whichever is the
higher. No adjustment is required should there is downward change in the minimum wage level.
Note :During the contract period, the monthly wage payable to each non-skilled worker shall not be less than (i) the
monthly wage committed by the Tenderer/ Seller; or (ii) any adjusted wage level brought about by future revisions of
the SMW plus paid rest days, or (iii) the Average Monthly Wage, if applicable and whichever is the higher.
Name of Company: _____________________ Name and Title: ___________________________
Tel: ___________________________________ Fax: _____________________________________
E-mail: ________________________________ Signature: ________________________________
Date : _________________________________ Company Chop: ___________________________
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 11
(Declaration on Convictions to Hong Kong Ordinance)
I, _______________________________ hereby declared on ______________________
(Name of Company responsible, Title (Date)
that my company _____________________________________ has convicted / not convicted to the
following Ordinance since 1 May 2006.
Please tick where
appropriate
Item Ordinance Content Details of
No Conviction
Conviction
Conviction (No. of
times)
1 Employment Any convictions which
Ordinance (Cap. individually carry
57) and Employers maximum fines
Compensation corresponding to Level 5 or
Ordinance (Cap. higher within the meaning
282) of Schedule 8 to the
Criminal Procedure
Ordinance
2 Immigration Offence to be employer of a
Ordinance (Cap. person who is not lawfully
115) Section 17I(1) employable
3 Immigration Offence of aiding and
Ordinance (Cap. abetting another person to
115) Section 41 breach his condition of stay
and (Cap. 221)
Section 89
4 Immigration Offence of the construction
Ordinance (Cap. site controller if a person
115) Section not lawfully employable
38A(4) takes employment on a
construction site.
5. Mandatory Section 7 (employer to
Provident Fund arrange for employees to
Schemes Ordinance become Scheme members),
(Cap 485) Section 7A (employer and
relevant employees
required to contribute to
registered scheme) and
section 43E (making false
or misleading statement)
6. Minimum Wage Offence to be employer of a
Ordinance (Cap person who fails to pay
608) minimum wage amounts to
a breach of the wage
provisions and willfully
and without reasonable
excuse fails to pay wages to
an employee when it
becomes due.
Note:
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Tender No: NTEC/P&MM/T3/11-T2
1. Tenderers should note that this declaration is a Mandatory requirement for the tender assessment. The information
contained above should be correct and genuine, if the Tenderers/Contractor is subsequently found to have made a false
declaration, the tender will not be considered and the contract awarded will be terminated.
2. The Contractor if awarded the contract shall report this declaration to the Authority in every six months’ interval
throughout the contract period.
Tenderer’s Chop Authorized Signature
Page 57/ 83
Tender No: NTEC/P&MM/T3/11-T2
PART IV
Schedule 12
(Certificate of Non-Collusion)
We certify that this is a bona fide tender, and that we have not fixed or adjusted the amount of the Tender by or
under or in accordance with any agreement or arrangements with any other person. We also certify that we have
not done and we undertake that we will not do at any time before the hour and date specified for the return of this
Tender any of the following acts:
(a) Communicate to any person other than the person calling for those Tenders the amount or approximate
amount of the proposed Tender, except where the disclosure, in confidence, of the approximate amount
of the Tender was necessary to obtain insurance premium quotations required for the preparation of the
Tender;
(b) Enter into agreement or arrangements with any other person that he shall refrain from tendering or as to
the amount of any Tender to be submitted;
(c) Offer or pay or give or agree to pay or give any sum of money or valuable consideration directly or
indirectly to any person for doing or having done in relation to any other tender or proposed Tender any
act or thing of the sort described above.
In this certificate, the word “person” includes any person and any body or association, corporation or
unincorporated, and “any agreement or arrangement” includes any such transaction, formal or informal, and
whether legally binding or not.
We expressly acknowledge and agree that, without prejudice to any other rights of the Authority, if this
certification is in anyway incorrect, or becomes incorrect prior to the award of this Tender, the Authority may:
(i) disqualify our Tender from consideration;
(ii) withdraw any confirmation of award of tender already made, without penalty or liability;
(iii) disqualify us, our holding company and subsidiaries from participation in any future tenders issued by
the Authority for such period as the Authority may in its entire discretion consider appropriate;
(iv) take such other actions, including reporting us to the government or regulatory authorities in Hong Kong
or elsewhere, as the Authority considers appropriate.
Name of Company: Name and Title:
Tel: __ Fax: __
E-mail: Signature:
Date : ______________________________ Company Chop:
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.1
(Quality Management System and Quality Assurance Programme )
Tenderer shall provide full details of your company’s Quality Management System, Quality Assurance System
including the Quality Manuals and procedures in quality management structure and assurance programme.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.2
(Quality Accreditation)
Tenderer shall provide full details of your company’s quality management certification and documentary
proof of relevant quality accreditation certificates, such as ISO 9001, 9002 certificates, 14001 certificates and
18001 certificates, if any.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.3
(Operational Support and Back –up Proposal)
Proposal Details Lead Time
Proposal might be a system, plan or personnel.
e.g.
24 Hour Control Provide immediate back-up support to on No
Centre site staff
Details of proposal should be submitted in the above format.
Please add space if necessary.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.4
(Operation Manual)
Tenderer shall provide full details of your company’s operational systems and manuals in handling the
following types of incident:
Subject Availability
Theft
Burglary
Robbery
Criminal Damage
Loss of Property
Sexual Assault
Physical Assault
Intimidation
Dangerous Drug related Incident
Illegal Gambling
Child/infant Abduction
Fire Fighting and Safety
Failure of Utility Supply
e.g. water, electricity or town gas
Bomb Threat
Traffic Incident
Patrol
Crowd Control
Handling Persons Requiring Emergency
Medical Assistance in the vicinity of
hospital
Others (please specify)
e.g.
Power Supply Failure Assign security guard at the entrances to stop visitors entering the
hospital building.
Details of manual should include the above subjects and must specifically suit hospital operation.
Please provide draft operation manual as attachment.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.5
(Crisis Management)
Tenderer shall provide full details of your company’s crisis management in the following aspects:
(a) Crisis management structure and organization support
(b) On-site management procedure and manual during crisis
(c) Contingency plan and mechanism for deployment of extra manpower
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.6
(Innovative Proposal to Meet Hospital’s Security Improvement Needs and Added Value Services)
Tender shall provide full details of innovative proposal to meet hospital’s security improvement needs and
added value service, if any.
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Tender No: NTEC/P&MM/T3/11-T2
SCHEDULE 13.7
(Occupational Health and Safety Programme)
Tenderer shall provide full details of your company’s management plan and manual in Occupational
Health and Safety Programme
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.8
(Staff Training and Development Programme)
Tenderer shall provide full details of your company’s staff training and development systems and
training manuals
Page 66 /83
Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.9
(Facilities /Tool Provision to the Hospital at No Extra Cost)
Items Unit Cost Quantity Total Cost ($)
Patrol Manager with not
less than 60 patrol point
buttons
Micro-transceiver system
Portable micro-transceiver
for each security guard
Walkie Talkie & Repeater
Traffic Light
Digital Camera
Spot Light
Others**
Details of facilities or tools provided should be submitted in the above format.
Please add space if necessary.
** Please specify if any
Page 67 /83
Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.10
(Transition Plan)
Tenderer shall provide the transition plan in details.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.11
(Organisation Structure and Operational Support Back-up)
Tenderer shall provide organizational structure of the Tenderer, including the qualification and experience of
on-site and off-site management staff and the complement of staff to be serving at the Hospital premises.
Operational back-up including relief staffing and reinforcement during emergencies and accidents shall be
specified. Contingency plan including the additional manpower deployment arrangement and lead time
required for such provision during emergency or other situations such as for managing Infectious Disease crisis
that the hospital would like to have additional support from the contractor must be provided.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 13.12
(Qualification of Security Staff)
Tenderer shall provide and attach details of the followings:
(a) Qualification and experience of on-site and the off-site management staff and the complement of
staff to be serving at the Hospital Premises under Staff Requirement.
(b) Language proficiency to speak fluent Cantonese and simple English of on-site and the off-site
management staff.
(c) Yearly training schedule and contents equivalent to QAS Security Training Recognition Scheme
covering the following :
(i) Role, general duties and responsibilities of a security guard, car park manager, car park
supervisor and car park controller
(ii) Conduct and behaviour
(iii) Uniforms and equipment
(iv) Legal responsibilities and relevant legislation
(v) Fire prevention and procedures
(vi) Handling of emergencies
(vii) Reporting and recording
(viii) Access control and patrolling
(ix) Health and safety, and courtesy and customer relations
(x) Workplace Violence
(xi) Anti-smoking
(xi) Handling of confrontational situations
(d) Staff development plan
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 14
(Company / Business Organization Status)
[With reference to Clause 10 of Part I of this Tender, Tenderers must provide the following
details:]
1. Name and address of the company / business organization.
2. Shareholders / partners of the company / business organization.
3. For purpose of assessing the financial soundness of the tenderers, the tenderers must submit
the audited accounts of the tenderer for the immediate past 3 years prior to the “current year”
(as defined in the next sentence), including:
Director’s Report
Auditor’s Report
Balance Sheet
Profit & Loss Account
Cash Flow Statement
Notes to Financial Statements
The “current year’s” audited accounts, if not available at the tender closing date, should be
submitted subsequently under separate cover, as soon as they are available.
The tenderers also need to provide the name and address of bankers who are prepared to
provide reference.
4. A copy of its memorandum and Articles of Association or other documents evidencing its
business status.
5. Copies of the organization’s Certificate of Incorporation with the companies registry (if
incorporated), its current business registration certificate and its application form for
registration of business.
6. Copies of all current licence(s) or permit(s) issued in favour of the Tenderer by the relevant
authorities that are required to legally perform and / or supply the Tender Subject Matter (if
applicable).
7. Documentary evidence of any agency claimed by the Tenderer in relation to the Tender
Subject Matter whether on a sole or exclusive basis or otherwise.
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Tender No: NTEC/P&MM/T3/11-T2
8 Length and nature of business experience including without limitation experience in the
performance and / or supply of the Tender Subject Matter. Details of the experience should
be submitted in the below format.
Experience
Establishment Security Service* Charged Carpark Management*
Length of Service No. of post Length of Service No. of post
Service Period provided Service Period provided
Details of experience should be submitted as the above format.
Please add space if necessary.
* Please tick as appropriate.
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 15
(Tenderer’s Operational Experience )
Tenderer shall provide a list of clients (at least three) of the Tenderer for the Tender Subject Matter as
required in Part I Clause 10.2 and attach proven track record and reference letter, including experience in
health care setting in the past 3 years.
1. Name of Client : ____________________________________________________________
Contact Person : ______________________________________________________
Contact Telephone No.: ___________________________________________________________
Address : ______________________________________________________
______________________________________________________
Contract Value : ____________________________________________________________
Contract Period : ____________________________________________________________
Reference letter/appreciation letter attached : Yes No
Contract copy attached : Yes No
2. Name of Client : ____________________________________________________________
Contact Person : ______________________________________________________
Contact Telephone No.: ___________________________________________________________
Address : ______________________________________________________
______________________________________________________
Contract Value : ____________________________________________________________
Contract Period : ____________________________________________________________
Reference letter/appreciation letter attached : Yes No
Contract copy attached : Yes No
3. Name of Client : ____________________________________________________________
Contact Person : ______________________________________________________
Contact Telephone No.: ___________________________________________________________
Address : ______________________________________________________
______________________________________________________
Contract Value : ____________________________________________________________
Contract Period : ____________________________________________________________
Reference letter/appreciation letter attached : Yes No
Contract copy attached : Yes No
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 15 (Continued)
(Tenderer’s Operational Experience )
4. Name of Client : ____________________________________________________________
Contact Person : ______________________________________________________
Contact Telephone No.: ___________________________________________________________
Address : ______________________________________________________
______________________________________________________
Contract Value : ____________________________________________________________
Contract Period : ____________________________________________________________
Reference letter/appreciation letter attached : Yes No
Contract copy attached : Yes No
Name of Tenderer : Company Chop :
Signature of Person
Authorized to Sign Tender : Telephone No. :
Date : Facsimile No. :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
SCHEDULE 16
(Contract Deposit)
Tenderer to indicate whether it agrees to the same.
Yes No (Provide details)
(please tick as appropriate)
Deposit
1. Payment by the Contractor of the Contract
deposit in an amount equivalent to 5%of the
total contract value to the Hospital.
2. Tenderer to elect method of payment of
Contract deposit.
Cash
Banker’s Guarantee
If the Tenderer elects to pay the Contract deposit by banker’s guarantee, please indicate below details of the
issuing bank :
Name of Tenderer : Company Chop :
Signature of Person
Authorized to Sign Tender : Telephone No. :
Date : Facsimile No. :
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Tender No: NTEC/P&MM/T3/11-T2
PART IV
Schedule 17
(Staffing Requirements)
The Tenderer shall provide the staff in the numbers and grades as specified in the following proforma for
provision of the Services:
No. of Staff (full-time equivalent)
Hospital Managerial Staff Other (Please specify)
On-site Off-site On-site Off-site
Sub-total
Remarks: The Contractor shall nominate for Hospital Representative’s approval a representative (which
approval may at any time be withdrawn). Such representative shall be in charge of the Services
and shall have the full authority to make all necessary decisions on behalf of the Contractor
regarding the provision of the Services and to receive all instructions from the Hospital
Representative. Such representative shall be available for contact and receive instructions at all
times during the contract period.
Name of Tenderer : Company Chop :
Signature of Person
Authorized to Sign Tender : Telephone No. :
Date : Facsimile No. :
Page 76 /83
Tender No: NTEC/P&MM/T3/11-T2
PART IV
Schedule 18
CONFIDENTIALITY UNDERTAKING
This DEED OF UNDERTAKING is made ___________ day of ____________________ 201______.
BY______________________________of ________________________________________ (HKID
Card/Passport No. ) (the “Confidee”) in favour of the [ , a hospital
under the management and control of]1 the Hospital Authority, a statutory body incorporated under Chapter
113 of the laws of Hong Kong (“[Hospital/Hospital Authority]”).
1. Through the agreement between the [Hospital/Hospital Authority] and [name of Contractor] dated
[date] (designated as Hospital Authority Contract No. ) (“Agreement”), the Confidee
shall have access to [the Hospital and/or]2 the Hospital Authority’s Confidential Information (as
defined below).
2. The Confidee hereby undertakes and covenants with the [Hospital/Hospital Authority], in respect
of or for the purposes of the Agreement, as follows:
(a) All information, drawings, specifications, documents, contracts, design materials and all
other data (including without limitation any medical records, personal particulars records
and Personal Data (as defined in the Personal Data (Privacy) Ordinance (Cap. 486)) and
materials of any nature (in or on whatever media) collected, generated, produced or
accessible by the Confidee from the Hospital and/or the Hospital Authority under the
Agreement or which the [Hospital/Hospital Authority] has for the purposes of or in the
course of the Agreement disclosed supplied made available or communicated to the
Confidee, shall be treated as confidential information (collectively “Confidential
Information”).
(b) The Confidee shall not, during the continuance of the Agreement or at any time
thereafter, disclose to any person any Confidential Information other than in performance
of the Confidee’s duties and obligations under the Agreement or with the prior written
consent of the [Hospital/Hospital Authority].
(c) Clause 2 shall not apply to the disclosure of any Confidential Information:
(i) already known to the recipient other than as a result of disclosure by the
Confidee; or
(ii) which is or becomes public knowledge other than as a result of disclosure by or
fault of the Confidee.
(d) The Confidee shall not make use of or reproduce any Confidential Information, other than
in the performance of the Confidee’s duties and obligations under the Agreement or with
the prior written consent of the [Hospital/Hospital Authority].
3. For the avoidance of doubt, this Deed shall survive the expiration or early termination of the
Agreement.
IN WITNESS WHEREOF this Deed has been executed on the day and year first above written.
SIGNED SEADED and DELIVERED )
By the Confidee in the presence of: ) _______________________
Confidee
___________________________________
Witness
1
Delete if inappropriate.
2
Delete if inappropriate.
Page 77 /83
Tender No: NTEC/P&MM/T3/11-T2
PART V
OFFER TO BE BOUND
If the Tenderer is a firm (that is, it operates either as a sole proprietorship or a partnership and holds a
business registration certificate issued by the Business Registration Office), please complete and sign Part
A below:
Part A
1. The Tenderer hereinafter mentioned hereby agrees to supply and/or perform the Tender Subject Matter
and its specifications to the Hospitals subject to and in accordance with the Tender.
2. The Tenderer certifies that the following particulars are correct:
(a) The number of the Tenderer’s Business Registration Certificate is __________________.
(b) The date of expiry of the Tenderer’s Business Registration Certificate is ______________.
3. [If the Tenderer is a partnership] The undersigned is/are partner(s) in the Tenderer and am/are duly
authorized to bind the Tenderer and the partners therein for the time being by my/our signature.
4. [If the Tenderer is a partnership] This Tender is submitted on behalf of myself/ourselves and the
Tenderer and the other partners thereof namely (state names and residential addresses of all other
partners):
5. In the event of any queries relating to the Tenderer’s offer please contact the Tenderer as follows:
Tel. No.:
Fax. No.:
Contact Person:
Name of Tenderer:
Business Address:
Signature(s):
(Name)
(Address)
(Name)
(Address)
Date:
Page 78 /83
Tender No: NTEC/P&MM/T3/11-T2
If the Tenderer is a limited company (that is, it holds a business registration certificate issued by the
Business Registration Office and a certificate of incorporation issued by the Companies Registry), please
complete and sign Part B below:
Part B
1. The Tenderer hereinafter mentioned hereby agrees to supply and/or perform the Tender Subject Matter
and its specifications to the Hospitals subject to and in accordance with the Tender.
2. The Tenderer certifies that the following particulars are correct:
(a) The number of the Tenderer’s Business Registration Certificate is _________________.
(b) The date of expiry of the Tenderer’s Business Registration Certificate is ____________.
(c) The number of the Tenderer’s Certificate of Incorporation is _____________________.
(d) The date of incorporation of the Tenderer is __________________________________.
3. The undersigned director(s) is/are duly authorized to bind the Tenderer by my/our signature.
4. This Tender is submitted with the full Hospitals of and on behalf of the Tenderer.
5. In the event of any queries relating to the Tenderer’s offer please contact the Tenderer as follows:
Tel. No.:
Fax. No.:
Contact Person:
Name of Tenderer:
Business Address:
Signature(s):
(Name)
(Address)
(Name)
(Address)
Date:
Page 79 /83
Tender No: NTEC/P&MM/T3/11-T2
PART VI
NOTICE FOR SUBMISSION OF TENDERS
Please read this notice before you provide any Personal Data to us
The Hospital Authority (HA) is a statutory body which manages public hospitals. Our staff
members may ask you to provide your Personal Data for purposes related to evaluation of your
tender/offer of tender contract.
When you provide Personal Data to us, please make sure that the data is accurate and complete. If
you fail to provide us with the information required or if the information provided is inaccurate or
incomplete, our evaluation of your tender/offer to tender contract will be affected.
Please also note that your Personal Data may be made available to:
appropriate persons in the HA;
any other relevant parties who require it for matters related to evaluation of your tender/offer of
tender contract; or
any relevant government departments/appropriate authorities when the HA is required to
provide it under the relevant legislation for use for the purposes of that legislation.
In addition to the above, we will only use, disclose or transfer the Personal Data you provide to us:
for those purposes relating to evaluation of your tender/offer of tender contract or directly
related purposes; or
where permitted by law.
We will obtain your consent before using your Personal Data for any other purposes. If you wish to
require access to and/or correction of your Personal Data, you may do so under Personal Data
(Privacy) Ordinance. For request(s) relating to Hospital Authority Head Office, please contact the
Data Controller during office hours at:
Address: Medical Records Office, 2/F., Main Block, 30-32 Ngan Shing Street, Shatin, N.T.
Tel No: 2632 2416
Fax No: 2649 7247
Page 80 /83
Tender No: NTEC/P&MM/T3/11-T2
PART VII
REVIEW BODY ON BID CHALLENGES
This tender is covered by the Agreement on Government Procurement of the World Trade
organization (WTO GPA) and the provisions of the WTO GPA will apply to this tender. Tenderers
are requested to note that a Review Body on Bid Challenges (under WTO GPA) (‘the Review
Body”) has been set up by the Government to deal with challenges made against alleged breaches
of the WTO GPA. The relevant procedures for handling bid challenges are set out in the Rules of
Operation of the Review Body (“the Rules”) which are available for inspection at the Secretariat of
the Review Body located at the Trade and Industry Bureau or which may be sent to the interested
parties upon request. In the event that a Tenderer believes that a breach of the WTO GPA has
occurred, the Tenderer may, within 10 working days after he/she knew or reasonably should have
known the basis of the challenge, lodge a challenge to the Review Body on the alleged breaches of
the WTO GPA. Nevertheless, the Tenderer is encouraged to seek resolution of its complaint in
consultation with the Entity before lodging a complaint to the Review Body. In such instances, the
Entity shall accord impartial and timely consideration to any such complaint, in a manner that is not
prejudicial to obtaining corrective measures through the Review Body.
The tenderer should note that the Review Body may receive and consider a late challenge but a
challenge shall not be considered if it is filed later than 30 days after the basis of the challenge is
known or reasonably should have been known.
Page 81 /83
Tender No: NTEC/P&MM/T3/11-T2
PART VIII
REPLY SLIP FOR TENDER INVITATION
(Failure to return the ‘Reply Slip’ may cause deletion from vendor list held by New Territories East
Cluster, Hospital Authority)
New Territories East Cluster
Chairman of Tender Opening Committee
Fax: 2632 4546 / 4544
Tender Details
Tender for “Provision of Security and Carpark Control Services To
North District Hospital”
Tender ref : NTEC/P&MM/T3/11-T2
Closing Date & Time : 30 January 2012 at 2:30 p.m.
With reference to the above tender invitation, I confirm that I have received the relevant documents.
(Please tick against the box where applicable)
I also confirm that I would provide tender by depositing/sending to Cluster
Procurement & Materials Management Centre, New Territories Cluster as
indicated in the invitation letter;
I regret that I am unable to submit the tender due to the following reason(s):
The requirement is out of our range of supply/service. We are selling:
The required tender specifications cannot be met.
The tender closing date cannot be met.
Others (Please specify)
_______________________________________________________
_______________________________________________________
(Signature)
(Name in Block Letters)
(Post Title)
(Name of Company)
(Date)
(Company stamp)
Page 82 /83
Tender No: NTEC/P&MM/T3/11-T2
PART IX
REPLY SLIP FOR ATTENDANCE CONFIRMATION
To : Cluster Procurement & Materials Management Center
New Territories East Cluster, Hospital Authority
(Attn : Mr. Andy YEUNG)
Fax No : 2632 4546 (Please reply on or before 28 December 2011)
“Tender for the Provision of Security and Carpark Control Services
To North District Hospital”
(Tender Reference : NTEC/P&MM/T3/11-T2)
Details of Briefing Session / On-site Visit
(A) For Briefing Session
Date/ Time : 29 December 2011 (10:00 a.m.)
Venue: 1/F Board Room, North District Hospital
We cannot attend the briefing session.
We can attend the briefing session with details as follows:
Representative: (Contact Tel: )
(B) For site survey:
Date : 29 December 2011 We can attend the site visit. Representative :
Time : After the Briefing Session _________________ (Tel No.) _____________
(Name)
Assembly Location :
We cannot attend the site visit.
(To be advised)
* Please tick as appropriate
Signature :
Name in block letters :
Name of Company :
(Company Chop) Date :
Page 83 /83
