10 Days to Win Call Party: Host Agenda
Just remember: Have fun and make lots of calls!
If you need any help, call the hotline or email email@example.com. The hotline is open
weekdays from 5-9 p.m. ET and 9 a.m. - 9 p.m. ET on call party weekends. Just call (800)
831-6703 any time during the party for help.
Party Day Prep
It's the day of your party! Make sure you've:
Printed off enough call sheets and scripts for your guests. (You'll get an email the
Thursday before your party with links for both).
Tested your connection to the audio and video messages for your party. (You’ll get an
email on this week letting you know that it’s been posted to the party guide.)
Set up your computer to display the 2012 Election Call Party page:
Make a plan to celebrate when attendees get a “yes.” It adds excitement and builds
motivation when we celebrate success. Here are a couple of ideas for when someone
gets a “yes”:
Hand out a glass and a piece of silverware to clink.
Use the paper thermometer available in the host guide.
Come up with a simple cheer like “Yes for Obama.”
If you need help at the party, ask a few guests to take on a "helper" role, including:
Greeter: helps people who come in late, and gets them oriented
Reporter: makes sure everyone reports their total number of calls after each
page and collects their call lists before they leave
Call helper: checks in with folks as they call and sees if they need help or have
Food helper: takes potluck desserts that guests bring and puts them in a
Clean-up crew: helps clean up after part
1. Get the party started and quick introductions (10 min)
We recommend starting the party no later than a few minutes after the designated start
time, though it's likely that people will continue to arrive later. Let guests know where to put
their food or drinks, where the bathrooms are, and anything else they should know for the
If guests arrive late, they should be quickly briefed and prepped on the program. (You
can do this, or ask for a volunteer to do it.)
If guests need to leave early, confirm that they have recorded the results of their calling.
Here’s what you should say: “Thank you, everyone, for coming out to a 10 Days to Win Call
Party! My name is ____, and I’m your host today. Today we’re going to spend most of the time
making calls to other MoveOn members in battleground states to ask them to volunteer to help
get out the vote for President Obama.
If you are calling for one of the key Senate races, say: “Today, we’re going to spend most
of our time calling MoveOn members in [state] to ask them to volunteer to help get out the vote
for Senate candidate [candidate’s name]. A victory for [candidate’s name] not only means
another progressive champion in the Senate—but it could maintain Democratic control of the
“But before we get started, let’s do a quick round of introductions.” [Tip: If you have 8 people or
less, do lighting round of names. If you have 8 or more people, ask everyone to turn to the
person next to them for quick introductions.]
2. Watch the special call party video featuring Representative John Lewis (10 min)
This is a short interview with Representative John Lewis, one of the original Freedom Riders,
made specifically for the 10 Days to Win call parties. Lewis talks about why this election
matters to him personally, what’s at stake, and shares why our work is so critical. (You’ll get an
email the week of your party letting you know that it’s available in the host guide and the Party
After hearing the message, take a few minutes to have a discussion. Here are some
sample discussion questions: What did you hear in the message that resonated with you?
Why is this election personally important to you? Who is a person in your life that will be
impacted by the outcome of this election and how? [Tip: Keep this to a just a few minutes. If
you have 8+ people at your party, ask them to turn to their neighbors and discuss these
questions in pairs for a few minutes.]
Before moving into call practice, here’s what you should say: “As we heard in the
interview with Representative Lewis, this election could go either way, and there is more on
the line than ever before. The more parties we have the more calls we are able to make and
the more calls we make the more volunteers we have in where the fight matters the most. I
really encourage all of you to sign up to host a call party next weekend, the last weekend
before Election Day. At the end of our calling time, I’ll talk more about how to do that, and hand
out flyers with instructions on how to sign up to host a call party. Please feel free to ask me
3. Call Practice (10 min)
The next step before calling is a quick practice exercise.
Hand out the calling sheets and call script / training handout (these are all part of the same
document). Ask everyone to read over these materials, and then pair up for a quick practice,
which shouldn’t take more than a few minutes. Everyone should jump on the phones soon
after—even if they don’t feel completely comfortable with the script, they should make the first
call. Once they hear that the MoveOn members we’re calling are happy to hear from them,
they’ll feel more relaxed moving forward.
(Optional) Call Training Video: Before pairing up callers for practice calling, you can watch
the 5-minute call training video that provides tips on making calls. You can access the video
through your host guide or by clicking here: http://vimeo.com/49930845
A note on the script and call sheet:
Before your party, check to make sure the state name at the top of your calling lists matches
the state name at the top of your scripts. In most cases, everyone at your party will be calling
MoveOn members in the same state. But in some cases, you'll be asked to print scripts for two
different states or two different candidates and you should make sure to match the right scripts
to the right lists. On each call list that you print out for your attendees, in the top left-hand
corner under the "Page ID," you'll find detailed information about the office location, and time
and date of the shifts you are calling for. You'll need to make sure that each attendee
understands where to put the information in their call script—right where the script has a
notation like [SHIFT1], [DAY & DATE], or [TIME]. If you have time, you can fill in the
information on the call scripts before the party starts, or just help your guests fill it in before
they start calling.
4. Start Making Calls! (2 hours)
Pull people back together before you start the calling and set the goals for your call party.
(Each call sheet has 16 numbers. So to set your calling goal all you have to do is multiply the
number of call sheets you distribute by 16). Then review the reporting process and last tips.
Distribute call lists if you didn’t before.
Here’s what you should say: “Now that we’re trained, we’re ready to start the calling. One of
the most important parts of this is tracking well and reporting clearly. There are full directions
on your call script, but here are the main points:
Spend as much time as you can on the phone—every number you call puts us one step
closer to our goal. It’s normal that lots of people aren’t home. Keep moving through the
page, and call back people who don’t answer if you have time.
Smile and be friendly—you’ll have a better time and be more successful. It really helps
even though they can’t see you!
After every page of calls, report your own results by dialing our results hotline. When
using the hotline, if you get a busy signal, try again in a few minutes.”
“Our goal is to call every single name on each call sheet I printed out. If you finish early you
can ask for another call sheet. If we run out of sheets, you can call back through people you
didn’t reach on the sheets you already have. If you’ve called back through people you didn’t
reach and you still have time left over, go ahead and call a few friends and ask them to host a
call party next weekend. Now, read the instructions again, look at our call sheets, and see
if we have any questions.”
Once everyone has read through the sheets and understands them clearly, start calling!
“Let’s get started! Don’t get discouraged if you’re not making many contacts—not everyone
picks up the phone, but even a few conversations in one day can make a big difference!”
5. Calling Results and Debrief (5 min)
Here’s what you should say: “We made __ calls tonight! How did you all feel making the
calls? Any highlights to share? Any improvements to make for next time?”
You and your guests will get surveys after your party, but take a few minutes and ask folks to
share highlights from their calls and what did or didn’t work while calling. Just take a few
minutes to do this.
6. Get Guests Signed Up to Host Their Own Party (5 min)
Before everyone leaves, it’s critical to the success of this program that you ask every guest if
they can host their own call party during the final weekend before Election Day. Each
additional party thrown means more volunteers where it counts the most. Don’t hesitate to
share your own experience to help get folks signed up to host. Distribute the flyers (found in
the host guide). If you have a computer at your party, ask folks to sign up to host right there:
http://pol.moveon.org/event/events/create.html?action_id=296. Hand out the call party flyers to
all your attendees.
Frequently Asked Questions
Who are we calling and what are we asking them to do?
We are calling nearly two million MoveOn members in key swing states like Florida, Ohio, and
Pennsylvania, asking them to talk to voters by volunteering at a local Workers’ Voice,
Environment New Mexico, Planned Parenthood Action Fund, Fair Share Alliance office, or
OFA offices. The shifts are anywhere from two to four hours long. Volunteers will be contacting
voters by making phone calls or through door-to-door canvassing--whichever is most urgent in
your area. In addition to recruiting volunteers to these offices we are also recruiting volunteers
to work on two key Senate races: Elizabeth Warren in MA and Chris Murphy in CT.
Elizabeth Warren is a progressive champ who is in a tight Senate race against Republican
Scott Brown in MA. Warren has a history of fighting for working families and taking on Wall
Chris Murphy is in a tight Senate race against a Republican spending millions of her own
dollars. Murphy fought for universal health care in the House and would be a progressive
champion in the Senate.
MoveOn is working with allies on the ground. Who are our allies?
We want to maximize the number of shifts that MoveOn members can volunteer with in key
swing states and so we are partnering with several strong national voter engagement
Workers’ Voice mobilizes grassroots activists in the fight for a better future for all working
families, union and nonunion, in political and legislative campaigns. It emerged out of the labor
movement in the wake of the Supreme Court’s Citizens United decision, and its resources are
directed by activists participating in a field program to elect progressive candidates and pass
the legislation to improve the lives of working families.
Planned Parenthood Action Fund
A national not-for-profit organization with its main offices in New York City and Washington,
DC. The Action Fund is the nonpartisan advocacy and political arm of Planned Parenthood
Federation of America. The Action Fund engages in educational and electoral activity,
including legislative advocacy, voter education, and grassroots organizing to promote the
Planned Parenthood mission.
Colorado Fair Share organizes for an economy where every American gets a fair shot at a
good job, a good education and a strong voice in our democracy. Through door-to-door
community outreach and grassroots lobbying, Colorado Fair Share presses local and national
government to do its job and stick up for working families against the privileged and powerful.
They also help elect leaders who will work for a fair economy and work to defeat politicians
who place extreme ideology or corporate profits ahead of ordinary people.
Obama for America
MoveOn is also recruiting members for volunteer shifts with local OFA offices in key swing
states. We’ve recruited MoveOn members to OFA offices in the past and have had successful
experiences with them.
How do we report our calling results?
Plan to have each guest report her or his calling results after he or she completes each page
of calling. You will call the number located at the bottom of your call list. If there is a busy
signal, wait a minute and try again.
How do we report call results?
There are step-by-step instructions about how to report your results both in the calling script
and in the host guide. It’s crucial that we report our results as accurately as possible --so that
volunteers receive accurate information about their upcoming volunteer shift and so we can
keep track of how many members are volunteering in key swing states. Plan to have each
caller report calling results after each completed page of calling. You will call the number
located at the bottom of your call list. If there is a busy signal, wait a minute and try again.
How do we report people who can’t make shifts but still want to volunteer?
We report them as a “no” and send them to moveon.org/2012 where they can find
upcoming volunteer shifts. (Note: The link moveon.org/2012 is conditional based on
your zip code. If you are in a call party state, the page will direct you to the online
calling tool. If you are in a swing state, you’ll be directed to upcoming volunteer shifts.)
How do we report maybes?
We should report all maybes as a “no.” Experience tells us that nearly everyone who
says “maybe” is really a “no.” We want to record the information as accurately as
possible--so unless gives a definitive “yes”, we should report them as a “no.”
Why are the volunteer shifts not listed in chronological order?
MoveOn and our parteners in swing states have designated Tuesday evenings, Thursday
evenings, and Saturday mornings as 'priority shifts.' So if there's a priority shift at the campaign
office for which you're recruiting volunteers, it wil appear as 'shift 1' even if it's on a later date
than other shifts at that office.
Will MoveOn members get a reminder about their volunteer shifts?
MoveOn members who have signed up for volunteer shifts will receive a reminder email from
us. In some cases, local campaign staff will call anyone who has signed up to volunteer a few
days before their shift.
What’s a normal contact and yes rate?
Experience has shown that we’ll contact roughly 15% of the people we call. And of the people
we contact, roughly 10-15% of the people will say yes to volunteering. This means over the
course of a call party weekend, we’re calling over 100,000 people, contacting tens of
thousands of MoveOn members, and signign up thousands of volunteers. Just remember that
the more calls you make, the more people you will talk to and the more better chances you’ll
get a yes! If you are finding that a higher number of people are saying no, do a quick roleplay
with a partner to get more practice.
Should we leave voice messages? Experience has proven that it’s worth it to leave voice
messages. Even though when we are making lots of calls and not reaching folks, it seems like
the best idea is to leave a voicemail. But most folks don’t even listen to their voicemail and it
takes up valuable calling time to leave a voicemail. In the time it would take you to leave a
voicemail message, you could make five more phone calls. And, the more calls you make the
more likely you are to talk to more people and get more people to say yes.
I have a volunteer who wants to sign up for multiple shifts. How do I record that?
Great! Sign up the person for the earliest shift. The volunteer can then sign up for more shifts
in the actual campaign office.