June 2012 £4.50 March 2010 £3.00 March 2010 £3.00 June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk Advertisement At DHL Express, we go to the ends of earth and back to support businesses’ import and export needs. From small companies to large organisations, we care about driving customers’ businesses forward. They’ve been trusting us to deliver for over 40 years – probably because we make understanding international express shipping our business. Our local expertise, unparalleled international network and customs clearance experience is second to none. Whatever a business is shipping; whenever a shipment needs to get there – DHL delivers, making us the perfect partner for small businesses expanding into overseas markets. That’s the Speed of Yellow. Supporting growth and prosperity for all www.dhl.co.uk 2 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 DHL SOY Advert 267x173mm Hampshire CHAMBER.indd 1 09/08/2011 14:39 Contents Welcome Welcome Welcome 3 to our June edition of Chamber Business News Chamber’s Business Voice 4, 5 Hampshire Events Listing 6 Foreword by Charles Marchant-White Hampshire Wide News 7, 8, 9, 16, 17, 22, It is an honour and a privilege to be the first Chair of a regional 24, 25, 28, 41, 45, 48 Chamber Committee, to pen a welcome to Hampshire Business News. Local Office News North Hampshire 10, 11, 39 Basingstoke is blessed with a thriving, motivated, forward thinking Portsmouth 12, 13, 38 business community with good, Southampton 14, 15, 40 business opportunities, facilities, International Trade 18, 19 transport and communication links. Basingstoke also has thriving and forward thinking educational News from our Patrons 20, 21 establishments helping to improve the skill set of students Graduate Jobs South Profile 26, 27 making sure that the employment pool contains candidates with appropriate qualifications to serve the local business community, Commercial Property Business Feature 29, 30 be that in retail, business or industry. Basingstoke College of Advertising, Design & Technology (BCOT) have just opened a brand new state of the PR Business Feature 31, 32, 33, 34 art Technology Centre, to very high acclaim, to ensure that their business centric strategies are further underpinned and Networking Roundup 36, 37 enhanced. Skills Education & Training 42, 43 Furthermore Basingstoke & Deane Borough Council has recently Chamber Services – Healthcare 44 demonstrated its 'business centric' outlook through its exciting Chamber Passport – Offers 46, 47 promotion of development of the Basing View site as well as Welcome to our new members 49, 50 taking a leading role in organising and proposing the highly successful Enterprise M3 Local Enterprise Partnership bid. Basingstoke Area Committee boasts members representing major Contacts business sectors ably supported by Chamber personnel and is recognised as a main consultee in all matters of infrastructure, Publisher Denise Barlow planning and development. email@example.com 023 8022 3541 Basingstoke is 'open to' and 'for business’ - Basingstoke is a great place to 'work, rest, live and play'. Production Editor Lorraine Gourley firstname.lastname@example.org 023 8022 3541 Don't just take my word for it - come see for yourselves. We will be delighted to welcome you in person! Advertising Sales Carole Mills email@example.com Charles Marchant-White, 023 9225 5325 Chair, Basingstoke Area Committee, Members are invited to send in their editorial to: Director of Hampshire Chamber Board Southampton Office Lorraine Gourley Mail, telephone or fax to: firstname.lastname@example.org 023 8022 3541 Southampton Office, Bugle House, 53 Bugle St, Southampton SO14 2LF Portsmouth Office Cheryl Whitwood Tel: 023 8022 3541 Fax: 023 8022 7426 email@example.com Supporting growth and prosperity for all 01329 242422 Portsmouth Office, Regional Business Centre, Basingstoke Office Ian Welland Harts Farm Way, Havant, Hampshire P09 1HR firstname.lastname@example.org Tel: 023 9244 9449 Fax: 023 9244 9444 01256 352275 / 07712 861816 Basingstoke Office, Business Support Centre, Deanes Subscriptions Building, London Road, Basingstoke RG21 7YP To subscribe email our Publisher email@example.com Tel: 01256 352275 Fax: 01256 479391 Designed by The Graphic Design House • 023 9233 4971 • firstname.lastname@example.org • www.tgdh.co.uk The opinions expressed in the Editorial content of Hampshire Chamber Business News are not necessarily those of the Publishers or of Hampshire Printed by Bishops Printers Chamber of Commerce, neither do they accept responsibility for the • 023 9233 4900 • email@example.com • www.bishops.co.uk accuracy of such content or liability for any legal implications June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 3 Day One For Daedalus Chamber's Business Voice East Hampshire Area Committee, said: “It is incredibly exciting to see this project beginning to take shape through the new access points. The work that is taking place now is laying the foundations for a world-class advanced manufacturing centre that Hampshire and the UK can be truly proud of.” Kevin Bourner, the HCA’s head of area, added: “This phase of work marks the vital first step in attracting more businesses and investors to the site. Our £1.6m investment into phase one and the speed at which it is taking place is further proof of our commitment to making the Solent Enterprise Zone a huge success for South Hampshire.” Jimmy Chestnutt, Chief Executive for Hampshire Chamber of Commerce said, “This is good news for the South Hampshire Economy, providing a clear signal that the area’s growth and sustainability programme is well and truly underway. The delivery Daedalus Enterprise Zone at Lee-On-The-Solent. of this site will bring about so many benefits to the wider Plans to bring thousands of jobs to South Hampshire have businesses and communities.” taken a further step forward as improvement work has begun For more details: http://www.solentez.co.uk/ on the Solent Enterprise Zone at Daedalus. Email: Richard Jones, Executive Support: Just a few weeks after planning permission was granted by firstname.lastname@example.org Fareham and Gosport Borough Councils to unlock the site for Email: Jeff Channing, Project Coordinator: jeff.channing@ major development which will deliver up to 3,500 jobs by 2026 eastleigh.gov.uk for the Enterprise Zone turning the area into a destination of choice for businesses within the marine, aerospace and aviation sectors, work is already underway to improve access to the site and boost water and electricity infrastructure. Approximately £1.6m will be invested by the Homes and Communities Agency (HCA) in this first phase of activity, which partners say marks a vital step in attracting new businesses and investors to the site. The Solent LEP has the task of delivering the Enterprise Zone. Contractors are currently transforming the old emergency access point near Gosport Road into a new permanent access point with its own junction and access road. Once complete, they plan to do the same at the access point off Broom Way. In addition, Portsmouth Water and Scottish and Southern Electric are carrying out the initial phase of bringing water and electricity to the site. Talks are also underway to bring super fast broadband to the site and real estate firm DTZ have been appointed to market the site to potential tenants. Gary Jeffries, Director of Solent Local Enterprise Partnership (LEP) and Chair of Hampshire Chamber’s Portsmouth and South Gary Jeffries, Director of Solent Local Enterprise Partnership Lobby for Business Rate Discounts Supporting growth and prosperity for all Fareham and Gosport Borough Councils have created a draft Ian Welland, Head of Area Development for Hampshire Chamber policy for granting business rate discounts at the Daedalus of Commerce said, “This mirrors the efforts of British Chambers Solent Enterprise Zone and have recently consulted with of Commerce in their quest to minimise the burden of rates businesses on this. The draft sets out criteria for granting on businesses and in particular, the burden of empty rates. business rate discounts to potential occupants and businesses Hampshire Chamber welcomes the lead taken by Fareham and as well as those that are already located in either the Gosport and look forward to other Councils adopting a similar Enterprise Zone or Fareham and Gosport. policy to encourage economic growth and sustainability.” For more details on Fareham and Gosport’s Draft Policy: http://www.hampshirechamber.co.uk/news/All/2100 4 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 M3 Corridor Pinch Points Chamber's Business Voice Score High In Poll In a letter to the Highways Agency, Enterprise M3 Chairman Geoff French said, “The evidence, comments from businesses and other partners have all contributed to the identification of nine key pinch points, from which we have identified four that deliver highly against the Agency’s key criteria. We are aware that improvements to the M3 between Junctions 3 and 4A have already been programmed. However, as the detail of these improvements is yet to be announced we wish to highlight the need to ensure sufficient additional capacity is provided along this stretch of the M3, as we consider this is essential to maximise the potential for growth in this area." Ian Welland, Head of Area Development for Hampshire Chamber of Commerce confirmed, “Improvements at M3 Junction 6 at Basingstoke’s Black Dam are pivotal in supporting significant proposed employment, housing and The M3 corridor through Hampshire has been identified development at Basing View and other sites in Basingstoke. as having major pinchpoints in a survey conducted by The case for Junctions 3 to 4A is clear for Farnborough and the Enterprise M3 LEP Transport Sub-Group, assisted by Fleet’s push for growth." Hampshire Chamber of Commerce. Junctions 3 through Enterprise M3’s initial research indicates that each scheme to 4A are among the busiest in the south of England; with can be delivered below the £10m threshold set by the Agency. Junction 6 identified as holding back economic growth and development for Basingstoke’s Black Dam. Both pinch points To view the full details: have been shortlisted in a list of 4 to obtain funding from the http://www.hampshirechamber.co.uk/news/All/2093 Highways Agency’s Pinch Point Programme. Summer Of Sport: Do You Have A Business Continuity Plan? The Olympic torch is coming to Hampshire and Basingstoke is For more information: first point of call on 11 July. But as our proud sports men and http://www.acas.org.uk/index.aspx?articleid=3781 women take to the field at the Euro Finals, Wimbledon Tennis Championships and the London Olympics and Paralympics, http://www.london2012.com/documents/business/ what does this mean for businesses? preparing-your-business-for-the-games.pdf Most will embrace the opportunities to showcase Britain as a For details on the Olympic Torch Relay in Hampshire: great place to do business; however, businesses are gearing http://www.hampshirechamber.co.uk/news/All/2028 Supporting growth and prosperity for all themselves up to be flexible as their workforce prepare to enjoy all the sporting splendour via their workstations or request to work from home or take leave. London 2012 has published guidelines to assist business. ACAS are advising employers to adopt fair and consistent policies that take account of staff who do not intend to follow the sport and have no need for leave – staff that may find themselves unduly penalised by having to work longer than usual hours to cover absent colleagues. Do you have a Business Continuity Plan? Are you ready? June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 5 Events List - June 2012 - July 2012 Hampshire Events Listing DATE OFFICE EVENT TIME VENUE SPONSOR Farnborough Business 11th June NE 7.30am - 9.00am Holiday Inn, Farnborough Breakfast Marwell Zoo, Colden Common, 12th June W Sunset Safari at Marwell 5.45pm - 8.00pm SO21 1JH Networking Lunch at The Ark, The Ark Conference Centre, 19th June B 12.00pm - 2.00pm Basingstoke Basingstoke, RG24 9NN People Management Dutton Gregory Solicitors, 19th June W 8.30am - 9.30am Breakfast Winchester SO23 8BT Networking Event at Old Old Thorns Manor Hotel, 21st June P Thorns with Surrey Chamber 4.30pm - 6.30pm Griggs Green, GU30 7PE members March 2010 £3.00 Activity day and Networking Chewton Glen, New Milton, 28th June S 10.00am - 4.00pm Lunch at Chewton Glen BH25 6QS Employment Law Breakfast Dolphin Hotel, Southampton 3rd July S 7.30am - 9.30am Seminar SO14 2HN Winchester Business Winchester Guildhall, Broadway, 4th July W 5.30pm - 7.30pm Exhibition Winchester, SO23 9GH Networking Showcase Lunch Spitbank Fort Departure, Royal 6th July P 11.30am - 3.00pm @ Spitbank Fort Clarence Yard, Gosport, PO12 1FX Farnborough Business Farnborough Holiday Inn, March 2010 9th July NE 7.30am - 9.00am £3.00 Breakfast GU14 6AZ Farnborough Air Science Museum, 11th July NE Farnborough Air Show Lunch 12.30pm - 2.30pm Farnborough GU14 6TF Networking BBQ Lunch at New Place, Shirrell Heath, 12th July S 12.15pm - 2.00pm New Place Southampton SO32 2JH People Management Dutton Gregory Solicitors, 17th July W 8.30am - 9.30am Breakfast Winchester SO23 8BT Absolutely Offices, Grove House, 18th July B HR Breakfast 8.00am - 10.00am Chineham, Basingstoke RG24 8AG Supporting growth and prosperity for all Showcase Supper-Wessex Wessex Heartbeat@Southampton 19th July S Heartbeat/Air Ambulance 5.00pm - 7.30pm General Hospital SO16 6YD Trust Meet the Chamber at Barton Hall Conference Centre, 25th July P 4.00pm - 6.30pm Barton Hall Conference Centre Horndean PO8 9PQ March 2010 £3.00 For further details www.hampshirechamber.co.uk Andover events.north@ Portsmouth & S E Hants events.portsmouth@ and to book: hampshirechamber.co.uk hampshirechamber.co.uk Basingstoke events.north@ Southampton & events.southampton@ hampshirechamber.co.uk Fareham hampshirechamber.co.uk North events.north@ Winchester events.north@ Hampshire hampshirechamber.co.uk hampshirechamber.co.uk 6 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Ministers Confirm A Rural Hampshire Wide News & Farming Network For Wessex Hard work by all the partners concerned which includes The Wessex RFN covers rural communities, rural Hampshire Chamber of Commerce represented by Barry businesses, food and farming industries in Dorset, Olorenshaw of the Chamber’s Hampshire, the Isle of Wight, Planning & Transport Committee, Surrey, West Berkshire, West has brought the great news that the The new networks Sussex and Wiltshire and is seen Wessex Rural and Farming Network sit alongside a £165 as the key development in suppor t million package of (RFN) has been confirmed by DEFRA. of the rural economy’s priorities measures to support and par tnerships. At the Wessex The Wessex RFN is one of three just rural communities RFN inaugural event at Sparsholt announced by government additional announced in the Rural Economy Growth College on 21 March chaired by to the 14 set up at the beginning of 2012 to identify and feed back local Review. Lord Selborne, some succinct points emerged and were agreed for taking issues and concerns direct to the for ward by the sector leads after a central policy makers to help make review meeting with DEFRA ministers in April at which the their work more relevant locally. Each network will also be a shor tage of water was top of the agenda. vital point of contact in the event of local emergencies – such as flooding – giving advice and information to keep businesses Further information can be obtained at www.wessexr fn.net running. The new networks sit alongside a £165 million package of measures to support rural communities announced in the Rural Economy Growth Review. 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Hold a ‘Green’ meeting for 40 or Your “Green Meetings” vary between £35.00 more delegates at the Portsmouth and £40.00 Day Delegate.* Rate includes: Marriott Hotel and we will dedicate • Breakfast baps, tea and coffee on arrival a tree in your company name with June 2012 the Woodlands Trust to celebrate the Diamond Jubilee. • Morning and afternoon break with something Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk savoury, sweet and healthy • Deli-style lunch buffet in the Sealevel 7 Restaurant In recognition of our environmental • LCD projector, screen and flipchart achievements, including 100% • Green apples and water on the meeting tables recycling of our waste with 100% Fareham’s 800-Year Hampshire Wide News Tradition of Markets Fareham markets celebrate 800 years of tradition this year, having been held by custom in the town since 1212, during a century when street fairs and markets were in their heyday in England. The market would probably have served regional and local customers and, in an era when communications and travel were difficult and often dangerous, markets were a good way for commerce to occur. In 1795 the market began operating every fortnight on a Monday, selling cattle and livestock which it continued to do until 1972. Today, a general street market operates every Monday, and a Farmers’ market has operated on the first Saturday of the month since 1998. To celebrate this special anniversary, Fareham Town Centre Management has organised a number of activities at its Farmers’ Markets from late Spring through to early Autumn. Full details are on Fareham Council’s website at part of its 800 years of markets celebration, Fareham town www.fareham.gov.uk/business_and_economy/town_centre/intro. centre will be hosting a series of Strawberry Fridays starting aspx and the dates are 2 June, 7 July, 4 August, 1 September, Friday 18 May, continuing up until and including Friday 29 June 6 October, with May to October – Explore the history of Fareham and including one Saturday (23 June). On these days, you Town Centre in Fareham Library. will find local independent strawberry growers Nick and Debbie Fareham Strawberry Fridays West, and their son Jimmy, in the Performance Podium selling One of the most important industries in the Fareham area during the strawberries freshly picked from their nursery in Brownwich the late 1800s to mid 1900s was strawberry growing. As Lane, Titchfield. Parking Fees Stay Low In Fareham And Districts Fareham Borough Council has listened to the views of businesses and residents and will be keeping the “no charge” policy for coastal and district centre car parks as Your friendly, local practice with over 25 years experience, part of its overall review of parking strategy. This decision offering a wide range of patent services based on is welcomed by Hampshire Chamber of Commerce after its engineering science, including: survey of Fareham business members about the council’s public consultation late last year and its subsequent response • Preparing and filing • EPO oppositions & appeals Patent, Trade Mark & recommending charges were not introduced. The Council’s Registered Design • Intellectual Property Executive made a commitment that this “no charge” policy applications due diligence would be maintained for at least 5 years in order to support the businesses in district centres and to ensure that local use Supporting growth and prosperity for all • Patent, Trade Mark & • Design Right & Copyright of the coastal areas for recreational purposes is not affected. Registered Design advice The recent Council budget did not assume any increases in searches and opinions parking charges for the financial year 2012/13. • IP enforcement & litigation • IP licensing A comparison of parking fees for city and town centres across South Hampshire also shows that Fareham Town Centre has some of the lowest parking fees, which should be encouraging www.nbpat.co.uk news for visitors to Fareham Shopping Centre and historic Town Centre and for Fareham Market traders and customers alike. T: 01730 823647 E: email@example.com Web site links to all the information for a day out in Fareham Nigel Brooks Chartered Patent Agent can be found at www.fareham.gov.uk/business_and_ Hill Hampton East Meon Petersfield Hampshire GU32 1QN economy/town_centre/intro.aspx. 8 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Bank Of England Climb A Tall Hampshire Wide News Talks Business Ship’s Mast On At St Mary’s Nautical Friday To Raise Funds For Seafarers In Need The Bank of England’s Executive Director for Markets and Member of the Monetary Policy Committee (MPC) Paul 30 places available in Southampton for all abilities, including Fisher, was in the right place to answer the right questions wheelchair users. at a special breakfast briefing on 1 May at Southampton’s St Do you have a head for heights? Mary’s Stadium. Seafarers UK – the leading charity for seafarers in need – is Dr Fisher was speaking on a two-day fact-finding visit to seeking 30 fearless individuals who want to literally climb on Central Southern England. He discussed a range of issues board the tall ship Lord Nelson on Nautical Friday, 29 June, the that could affect the UK’s economic recovery, including global charity’s national fundraising day. developments and factors closer to home. He went on to set out the MPC's various policy options following the recent gilt By kind permission of the Jubilee Sailing Trust, 30 brave purchases that have taken the total amount of quantitative individuals will ascend using ropes and ladders to reach the easing to £325bn since 2009. He noted that the Bank would top of the mast at 130 feet, where they will be rewarded with be publishing its latest forecasts for the economy on 16 May. magnificent views of the Port of Southampton and the Solent. Jimmy Chestnutt, Chief Executive for Hampshire Chamber of This exclusive Seafarers UK event is open to people of all Commerce, led the thanks to Paul Fisher for his valuable and physical abilities, including wheelchair users. Registration timely address. costs £25 and there is a fundraising target of £175 per person. To apply please phone 020 7932 5961 or email "It's always a tremendous opportunity to be able to hear firstname.lastname@example.org directly from one of the MPC members. I'd like to thank Paul for being so very open and those attending learned a great www.seafarers-uk.org deal about his thinking on the economic outlook. A number of really challenging questions were posed and Paul answered them all. In turn, I know he very much welcomed the feedback offered by the Chamber's members." For more information: Ocean village http://www.bankofengland.co.uk/ innOvatiOn centre Ocean village innOvatiOn centre (Ovic) prOvideS the ideal OppOrtunity tO lOcate yOur buSineSS in the Stunning Ocean village marina, SOuthamptOn. • Serviced Office Space fOr 1-60 • virtual Office Service • meeting & cOnference facilitieS • excellent tranSpOrt linkS Supporting growth and prosperity for all 023 8038 1920 www.Oceanvillage-ic.cO.uk Ocean village innOvatiOn centre Ocean way, SOuthamptOn hantS, SO14 3JZ Dick Oram, President of Hampshire Chamber of Commerce and Paul Fisher - Executive Director, Markets – Bank of England June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 9 Building Member News – North Hampshire Better Business Businesses across the region are invited to the The Hampshire Business Expo will be running on Thursday Hampshire Business Expo 2012 which is taking place on 21st June at the Apollo Hotel in Basingstoke from Thursday 21st June at the Apollo Hotel in Basingstoke. 9.30am – 4.30pm. Now in its second year, the Hampshire Business Expo is Fur ther information on visiting and exhibiting and helping to celebrate the London Olympics with this year’s sponsorship oppor tunities at the Hampshire Business theme encouraging growth, development, competition, Expo are available online at oppor tunities and winning more business! www.hampshirebusinessexpo.co.uk or by contacting Matthew Larcome on 01256 838386 or The expo is FREE to attend and will be suppor ted by emailing email@example.com. Hampshire County Council and Hampshire Chamber of Commerce and will include an exhibition of over 70 local businesses, 1-2-1 suppor t consultations, seminars, networking events, workshops and competitions, plus a keynote presentation with local ActionCoach, Dave Gammon, on Business Success Secrets. The Hampshire Business Expo, which is being organised by Memo Events, will provide an oppor tunity for local businesses of all sizes to promote themselves, network, make new contacts, grow connections and demonstrate growth and entrepreneurialism in and around Hampshire. There will also be two networking sessions hosted by Business Wide Networking and AQ Networking in the morning and afternoon. We have over 50 businesses booked and confirmed as exhibitors including Basepoint Business Centres, Vacancy2Market, Wettone Matthews, Grundon Waste Management, Talk Design & Print, Newbur y Building Society, Southpoint Films, Splice Marketing, Mentor-net and many, more! Green Credentials Make Good Business Sense PDM Training & Consultancy has sensors, and staf f have reduced surrounding environmental issues been awarded ISO 14001:2004 the general of fice waste by 50% is high profile and ver y impor tant. by demonstrating its commitment through use of recycling facilities. Customers are keen to engage with to effective environmental companies that can demonstrate Supporting growth and prosperity for all Demonstrating a commitment management. their ability to manage and improve to protecting the environment their environmental impact. The ISO inspection was carried out brings with it business benefits; over 3 days and included an audit cost savings can be made ISO14001:2004 is increasingly of areas such as legislative training, through improved ef ficiency and becoming a requirement for many waste disposal and environmental productivity, and customers are customers, governmental and monitoring measures. keen to engage with companies industrial bodies, as they look to that can demonstrate their ability do business with companies that Over 20 staf f were inter viewed to to manage and improve their have “Green Credentials”. This ensure that environmental issues environmental impact. environmental standard provides were fully understood. PDM have an ef fective means to demonstrate under taken a number of measures Gerr y O’Lear y, PDM’s Quality this.” to reduce environmental impact Manager, said, “The world is including the installation of light fast changing and the concerns 10 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Signs Express (Farnborough) Member News – North Hampshire Prepares For Farnborough International Airshow The bi-annual Farnborough International Airshow takes place interior and exterior signs, vehicle graphics, exhibition and this year, 9-15 July. Commenting on the show, Tim Burt, display products and window graphics for businesses in Owner of Signs Express (Farnborough) said: “During the last Farnborough and surrounding areas. airshow in 2010 we provided vehicle signs for the organiser’s fleet of 40 Range Rover VIP Courtesy Cars, signage around the show site, contractor vehicle signs and exhibition stand graphic services”. At the Signs Express (Farnborough) airfield-based production unit, the growing company has taken on a new member of production staff, ‘Sam’ Samuhel who with many years of signs and graphics design and installation at the National Exhibition Centre is ideally suited for Farnborough Airshow projects. Sam, a talented graphic designer and skilled sign-maker, joins Signs Express at the same time as they have invested in new printing capabilities. Tim Burt, Owner of Signs Express (Farnborough) commented; “We are delighted with the results from our new Roland wide-format digital printer, its come at a great time as we will be very busy in the run up to the Airshow. Our new printer means we can manufacture and deliver signs and graphics to our customers quicker than ever, building on our successes since we opened in October 2008. Tim continued, “Offering clients a complete service, we can produce anything from Photo: Tim Burt (left), Centre Owner and new team member ‘Sam’ Samuhel with their new Roland wide-format printer. interior and exterior signs to vehicle graphics, banners and exhibition displays in-house, a perfect combination of expertise 1 yo 0% for airshow exhibitors as well as the wider needs of the north Hampshire business community.” ur sa pr vin Having established Signs Express (Farnborough) after leaving em g the RAF, Tim always enjoys the Farnborough International Airshow and remembers shows from his childhood in the iumoff 1970s and 80s when he lived in nearby Fleet. The production s* unit is situated right beside the airfield so they are able to serve the airshow exhibitors immediately. 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June 2012 FSA Reg No. 306701, William Curtis House, Lenten Street, Alton, Hampshire, GU34 1HH. Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 11 Fontwell Park Member News – Portsmouth Racing And Events Fontwell Park is undoubtedly one of the most intimate and Whether booking a private box or table in the 888sport Premier friendly racecourses in the country. Its figure-of-eight track Grandstand on one of 24 racedays in 2012, or a conference for is unique to the UK and adds to the excitement of National 400, Fontwell Park prides themselves on great value and the Hunt racing. first-rate level of service offered. Located between the picturesque towns of Chichester and Arundel, Fontwell Park is located just off the A27 and is two miles from Barnham train station, with mainline links to London Victoria and Southampton Central. General Manager, Holly Glover said ‘Our reputation as a premier hospitality venue has been gained through a total commitment to our customers and by providing some of the finest facilities on the South Coast. The beautiful surroundings also help.’ Fontwell Park provides a one stop shop, from original enquiry through to the raceday experience. Ensuring that guests are dealt with by one member of staff, this makes organizing a raceday simple, convenient and stress free. More than £8m has been spent improving the facilities since Northern Racing purchased the track in 2002, including the construction of the 888sport Premier Grandstand in 2010. Along with offering superb raceday facilities, the state-of-the-art Grandstand is complete with two conference halls and 12 suites ideal for break-out rooms, is fast becoming the premier venue for business along the South Coast. New Senior Manager At Morris Crocker Chartered Accountants The partners of Morris Crocker Chartered Accountants are so capable and experienced to join us and I am looking forward to pleased to announce that Paul Underwood has joined the firm working with him”. as senior manager. Previously employed by a top 20 firm of Enquiries to Mrs Margot Vere, Morris Crocker Chartered accountants, Paul gained valuable experience working closely Accountants, Station House, North Street, Havant. PO9 1QU. with clients in a variety of owner-managed businesses in the Tel: 023 9248 4356, Email: firstname.lastname@example.org SME markets. Also, his knowledge and expertise of the not- for-profit sector will make him a valuable addition to Morris Crocker’s specialist charities team. Overseeing a team of qualified accountants to maintain the firm’s reputation for excellence, and identifying new business Supporting growth and prosperity for all opportunities for the firm, are also part of Paul’s remit. Having assisted many organisations achieve their objectives, Paul is excited about his new role at Morris Crocker and optimistic about the future. He observes: “Commentators anticipate slow growth in the economy for the next two years. However, we are seeing confidence returning and those organisations who have survived the recession are well positioned to invest in the infrastructure to gain an advantage moving forward.” The very rewarding feeling Paul gets from watching organisations succeed is one of the reasons he chose accountancy as a career. Commenting on Paul’s appointment, Morris Crocker partner Richard Perry says, “We are extremely fortunate to have someone 12 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Aerial Open Day Success Member News – Portsmouth Aerial Business Communications held their first ever open what was really refreshing was that our approach to Business day in April. The event was to celebrate the launch of the Communications and the complete solution was just what they new Aerial business IT and telephone system product range needed in this ever changing times of technology and cost and the grand opening of the extended showroom. Over efficiencies”. 150 businesses attended the event on Rodney Road which Aerial are now in their 26th year of business, founded in 1986 by was also showcasing the new Aerial branding which has Managing Director Paul Davis. Aerial currently employs a team of effectively created 4 new divisions within the organisation. over 30 dedicated individuals and are not only one of O2’s only Aside from over 20 live demonstrations, one of the central “Centres of Excellence” but also their partner of the year. As a attractions of the event was the full size F1 simulator located true “one stop shop” provider, Aerial can provide a full range of in the car park. Throughout the day visitors competed to gain business telephone and IT support services. the fastest lap and win 2 tickets to the Silverstone GP. Aerial are proud to have the only official Nokia Repair Centre in Aerial’s General Manager, David Hall, said “The event proved Hampshire and many mobile telephone users on the south coast to be a great success, so many customers both new and old benefit from their same day repair service. commented on the value they can see with working with us and Contact: David Stephens Email: email@example.com Lord Mayor Of Portsmouth Helps To Launch Cascades Shopping Centre Gift Card The Former Lord Mayor of Portsmouth, Cheryl Buggy, joined Cascades Shopping Centre Director, Rhoda Joseph, for the launch of city-wide advertising on Portsmouth’s buses to let people know about the new Cascades Gift Card, being introduced at the Centre this month. Cheryl Buggy said, “I am passionate about encouraging people to shop locally and the Cascades Gift Card is a great idea.” A £100 gift card was also presented to the Lord Mayor for the ‘Positively Portsmouth: Passport to Success’ project, helping young people in the city. 90 x 100 Ad vr2:90 x 100 Ad vr2 11/4/08 00:39 Page 1 “Cascades is delighted to receive the support of the Lord Mayor, Cheryl Buggy, for our new gift card,” Rhoda Joseph said. “Cheryl is involved in many local community initiatives, including being Managing Director of Express FM. Cascades is a friend of the radio station, so this was also an opportunity for the Centre to further show its commitment to local businesses and to our customers.” “The Cascades Gift Card makes the perfect gift for family and friends and is the ultra-convenient way to give someone the freedom to choose from loads of exciting gifts at our stores – from fashion and jewellery, to home goods, music, books and toys.” inspire your Supporting growth and prosperity for all customers motivate your colleagues entertain your clients Portsmouth Technopole Conference & Meeting Room Facilities For further information please contact: the Conference Co-ordinator Tel: 02392 658200 E-mail: firstname.lastname@example.org Photo: Rhoda Joseph, Cascades Shopping Centre Director (left) and Cheryl Buggy, Lord Mayor of Portsmouth, www.portsmouth-technopole.co.uk June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 13 Charity Family Fun Day, Dog Show Member News – Southampton And It’s A Knockout Challenge Come and join the Jubilee Sailing Trust at our Family Fun Day Hotel Terravina And & Dog Show with It’s a Knockout challenge on Sunday 1st July at Itchen Valley Country Park. The 10in8 Fine Dining It will be a great day out for all the family, packed with activities Group Have Merged and stalls that appeal to everyone including face-painting, a barbeque, local crafts, stands and a bouncy castle. There is also the opportunity to get involved in the "It’s a Gerard Basset, OBE, (Best Sommelier in the World 2010), co founder of the original Hotel du Vin Group, Knock-Out!" Tournament! Based on TV shows like Takeshi’s and his wife Nina, who together own the award winning Castle teams will push their abilities to their limits with hotel Hotel TerraVina in the New Forest, are delighted challenges such as Space Hopper Races, Scramble Hill and to announce that they have merged their hotel with Slide and a Giant Inflatable Obstacle Course to name a few. 10in8, The Fine Dining Group, (comprising The 10in8 Collection of restaurants: L’Ortolan, La Bécasse, Paris Up to 20 teams of between 8-10 people will compete against House and The Angel) founded by famous Michelin star each other to become the ultimate champion in a series of chef Alan Murchison. games, such as the Space Hopper Run, Scramble Hill and Slide, Ball Pool and Giant Inflatable Hoop La. It is suitable for Alan Murchison and Gerard Basset have been friends for a number of years. They feel that there is great synergy all ages and so why not make it a family affair or cajole your between both companies and their own complimentary work mates into entering a team. skills. The aim is to continue the expansion plans of To enter It's a Knock-Out, a deposit of £25 per team is required 10in8 together, with the exciting development of The Fine Dining Academy, as well as the creation of a world and each team must also aim to raise a minimum of £250 in Supporting growth and prosperity for all class Cookery and Wine School. sponsorship. After the competition you can simply relax and enjoy the rest of the Family Fun Day or enter your dog into the Nina says, ‘we are delighted to join forces with Alan, fun dog show with categories including, Prettiest Female, Most Richard and their team. This merger will open up Handsome Male, Best Rescue dog/bitch, Waggiest Tail, Best many great opportunities for the talented teams that already exist in both businesses. They will play such Condition and Dog the judges would most like to take home. an important role in the development of the group and Entry is £1.50. we are delighted for them as well as for us. We have If you are interested in attending this event then please contact already worked with 10in8 informally on a couple of joint projects and it was clear that the mix of Gerard’s wine us on 023 8042 6868 or email email@example.com skills when combined with Alan’s culinary expertise For more information about the Jubilee Sailing Trust or to created a potent mix of talent that in our opinion is unsurpassed in the world of hotel management and fine make a donation visit www.jst.org.uk or call the team on dining.’ 023 8044 9108. 14 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 A Night to Remember Member News – Southampton Grand Café hosted two of the most the menu served to the 1st Class players acted out a very moving scene memorable evening dinner events in passengers on the evening of 14th April taken from the transcript of the enquiry Southampton in recent years on the 1912. The guests were entertained to in New York that followed the disaster. 10th and 15th April 2012. The dinner a performance from the Sarah Siddon Certainly two nights our guests will evenings were to commemorate players before the main course was never forget! the day RMS Titanic sailed from served and at the end of the evening the Southampton on 10th April 1912 and the fateful night she hit the iceberg and sank on the 15th April. The evenings began with Champagne and Canapés reception in what was the grand foyer of the old South Western Hotel so kindly loaned to Grand Café by the residents – a perfect setting. Throughout the evening, the guests were entertained by a string quartet playing music from the repertoire of the musicians on the Titanic and the actors and actresses of the Sarah Siddon Fan Club Theatre Group who took on the roles of officers, crew and passengers to great effect. A sumptuous 6 course dinner then followed with each course taken from Mentor-net Direction Support Results In business, two heads can be better than one. Business mentoring from local business people Find Direction Step back and take a different view of the future Get Support To identify and implement the right solutions Supporting growth and prosperity for all See Results Actions identified, implemented and goals achieved. If working with a Mentor could help your business, find out more at www.mentor-net.co.uk. Call us on 0845 45 86 454 or email us on firstname.lastname@example.org Have what it takes to be a business mentor? We’re always looking for new volunteers, so get in touch. June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 15 Hampshire Chamber Member’s Hampshire Wide News Success At Winning Hillcrest Structural Limited was presented with the first Hillcrest also supports its local community, the local football Southampton Business Success Award by The Right teams and Brownie units and they maintain an on-going Worshipful, The Mayor of Southampton – Cllr Derek Burke, at long-term financial commitment with Shine – the registered the Mayor Making Ceremony held in Southampton Guildhall, in spina bifida charity. recognition of Hillcrest Structural Limited’s contribution to the Hillcrest has responded to the difficult business climate by City of Southampton. diversifying and expanding its product range, and by its general The Award which was established by Hampshire Chamber of approach to business life represents the best of the SME sector Commerce and Southampton City Council and is supported by on which the economic recovery of the Country depends. Many Inca Design, was accepted on behalf of the company by Jamie congratulations to Hillcrest on their achievement. Green, Managing Director and Marion Alcock, Financial Director. Hillcrest Structural Limited is a Southampton based structural steelwork company specialising in the design, fabrication and erection of a wide range of steel structures for the construction industry. Hillcrest works with a number of main contractors nationwide and its prestigious contracts within the Southampton area have included The Police Command Centre, Sea City Museum and Carnival UK Headquarters. The company is committed to its staff and invests heavily in training and career development. Students from the local community are regularly offered work placement and it is company policy to employ at least two apprentices every three From left to right – Jamie Green, Managing Director of Hillcrest years. This year they are employing three apprentices. 4 Structural Limited; The Right Worshipful – The Mayor of Southampton members of staff have been sponsored to enable them to – Cllr Derek Burke; and Marion Alcock , Financial Director of Hillcrest achieve a minimum of HNC/HND standard. Structural Limited. Supporting growth and prosperity for all 16 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Ambassadors Hampshire Wide News Are Ready To Go! People have come from all over the city to help spread The first group of Ambassadors will be undertaking their training the word about the city’s bright future. The City Brand on June 21st this year. Workstream of the Portsmouth Business Leaders Group got together and created a Portsmouth Ambassador programme and is set to launch in June. There will be three types of Ambassador, Business, Community and Youth and they will be speaking with groups about the benefits of living and working in this great waterfront city. From job opportunities created by the regeneration of Portsmouth right through to how young people can gain support and make friends. Quote from Stella Mbubaegbu CBE, Principal Highbury College Photograph: Stella Mbubaegbu and Chair of City Brand Group. "A Portsmouth Ambassador is someone who cares about the City of Portsmouth and is passionate and proud of their city. Highbury has been working with Denique Training Services to create a workbook and qualification which will support our Ambassadors in communicating the Portsmouth message to others. We are confident that within the first year thousands of Portsmouth people will have heard the news that Portsmouth is open for Business” Supporting growth and prosperity for all June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 17 International Trade International Trade Training Diary 2012 June 2012 July 2012 25th A Foundation Course in Importing (P) 3rd Letters of Credit (S) This course offers practical guidance to importers by considering This course outlines the main procedure and practice of handling the basic procedures, terminology and documentation required Letters of Credit from the exporters' perspective. It covers the for successful importing. opening procedures through to the managing Letters of Credit, completing all the paperwork, including Bills of Exchange/Drafts 26th Export Documentation (S) and presentation to the banks. The main objective is to help each delegate understand why they are creating the paperwork and the legal significance of the September 2012 forms. The course will also consider some of the export shipping 26th & 27th Export Starter (S) processes and procedures and help exporters understand the This two-day course outlines the four key areas of export practice - terminology, documentation, customs and payments. The payment time management requirements. section will include approximately 1½ hours on letters of credit alone. October 2012 Documentary 2nd Introduction to Export Operations (P) This course offers an introduction to the Terminology, Procedures Requirements and Documentation used in exporting. Gain an overview of the exporting process from first enquiry to order completion For Iraq 10th Import Procedures (S) This one-day course covers Customs Clearance Procedures, Tariff Classification/Import Declarations – C88/E2, Duty/VAT Calculations/ CFSP Procedures, Customs Warehousing/RGR/AEO Status, Inward/Outward Processing Relief – IPR/OPR, Preferential Trading Agreements – EUR/GSP, Customs Valuation/End Use Relief/PCC. We have been informed by the Embassy of the Republic of Iraq that all certificates of origin and commercial November 2012 invoices submitted for legalisation must now be 6th Letters of Credit, Drafts and Bills (P) This course helps delegates to understand the role and structure accompanied by either the original or certified true of a Documentary Letter of Credit or Bill of Exchange (draft) copy of the transport document, insurance policy and certificate of conformity (where applicable). All of 13th Export Documentation (S) The main objective is to help each delegate understand why which must also be legalised along with the certificate they are creating the paperwork and the legal significance of the of origin and commercial invoice. forms. The course will also consider some of the export shipping Any goods supplied under contracts awarded by the processes and procedures and help exporters understand the time management requirements Iraqi Government will be exempt from the above and documentary requirements will be as before: 26th A Foundation Course in Importing (P) certificate of origin, commercial invoice and certficate of This course offers practical guidance to importers by considering the basic procedures, terminology and documentation required conformity/indemnity letter. for successful importing. December 2012 Supporting growth and prosperity for all 4th Letters of Credit (S) This course outlines the main procedure and practice of handling Letters of Credit from the exporters' perspective. It covers the opening procedures through to the managing Letters of Credit, completing all the paperwork, including Bills of Exchange/Drafts and presentation to the banks 7th Export – Understanding the Paperwork (P) This course will examine the purpose of export documents in both paper and electronic formats, and the information required for their efficient preparation, handling, collation and retention Key: (S) Southampton office (P) Portsmouth office For further information please visit www.hampshirechamber.co.uk/skills_training 18 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Multi-Million Pound Initiative International Trade To Find UK’s Top Innovative And International Thinking Businesses -HSBC Urging Businesses Across The South To Take Part- HSBC has announced further support to UK business allowing even more businesses to connect but the competition following on from their £4billion International SME fund, with element will be unique for UK businesses. the launch of Global Connections, a global initiative from Ian Tandy, HSBC’s Regional Commercial Director for the HSBC focused on highlighting the importance of international South and East region, said: "This is a great opportunity business in today’s global economy. In the UK, the top 10 for businesses to learn from other companies involved in International and Innovative businesses could be awarded a international trade and put together a network that offers the share in £60 million worth of funding (up to £6million lending chance to expand and grow on the global stage. The funding each) linked to a financial reward of up to £120,000 for on offer will also help enterprises build on their success by the 10 finalists and £240,000 for final winner. The finalists recognising where to concentrate their energies and which will also be invited to take part in International Exchanges skills they need to develop." for networking and business development. HSBC are inviting forward thinking, ambitious UK businesses to Jacques Emmanuel Blanchet HSBC’s HSBC are inviting Deputy Head of Commercial Banking forward thinking, demonstrate the quality of their ambitious UK thinking and the ability to put that Europe and Head of Commercial businesses to thought into action. They’ll then be Bank UK said: "Through regular demonstrate the quality selecting a shortlist of 10 finalists, meetings with businesses, I am of their thinking and chosen by their panel of judges, and fortunate enough to see the huge the ability to put that inviting them to attend one of two entrepreneurial spirit that exists thought into action. high profile International Exchanges across UK businesses. They often in either the USA or UAE. These talk to me about how international prestigious events will bring together opportunities are critical to the future success of their leading business minds from countries across the globe, businesses; however, their key question is how to identify and to share their knowledge and experiences, and discuss the fund them. issues they face in today’s business world. Our Global Connections initiative seeks to help UK businesses Back in the UK, all of the Global Connections finalists will be compete at the forefront of international trade. Not only can given the opportunity to build their business pitch, applying the we help through providing funding but also through introducing insights gained on their International Exchange with the overall them to other entrepreneurial businesses both in the UK and winner receiving a financial reward of up to £240,000. around the word. Once you bring businesses together, you can tangibly see partnerships forming as they share challenges, Businesses will be able to submit an application detailing their insights, and find synergies to help each other grow. It is business plans and unding requirements online at a privilege to facilitate these connections and to help UK www.hsbc.uk/globalconnections by closing day Supporting growth and prosperity for all businesses achieve success on a global scale. Trading across Friday 13 July 2012. borders is not only critical for the future success of British businesses but is also critical to the UK economy." HSBC has previously taken businesses from across the UK to ‘Thought Exchange’ trips in some of the world’s most dynamic areas of economic growth – Hong Kong, Brazil, New York, United Arab Emirates and Paris - allowing them to meet other businesses and investigate international trade opportunities. This year’s competition will be linked into a global initiative June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 19 BCoT Puts The “T” Platinum Patrons Patrons Back Into Technology IT solutions in Photocopier & Hardware, Software Chamber Patrons Basingstoke College of Technology (BCoT) Facsimile suppliers and IT business systems applications opened its doors on 24 April to the business community in style for the launch of their new Technology Centre. Anthony Bravo, Principal, welcomed businesses from all sectors and spoke proudly of the way that the Technology Gold Patrons Centre was now taking a giant leap toward excellence in line with in the College’s high aspirations. After paying tribute to the support of the students, staff and governors, Anthony handed Manufactures over to special guest Lord Drayson, former Minister for Science and Innovation, Owner of Drayson Racing Technologies, to officially open the new Technology Centre in the presence of Marketing & Communications The Mayor of Basingstoke Councillor David Leeks. Agency Website Design and Guests were then invited to take a tour of the Centre Exhibitors Internet Marketing including the impressive automotive and engineering workshops. The tour also included visits to the CNC CAD/ CAM Workshop, electronics workshop, aquatics and animal management, mathematics and forensic courses. Tutors and Students were on hand to talk about their work and provide a Port Authority vital insight into the special experience of learning at BCoT. Print and Design The event, which was attended by members of the Chamber’s Basingstoke Area Committee, was rounded off Digital Printing Specialists with a buffet hog roast and drinks in the College refectory. Newspaper For more details on BCoT: http://www.bcot.ac.uk Tel: 01256 354141 Newspaper CBS Outdoors PLC Silver Plus Patrons Chartered Accountants PR, Marketing and Lord Drayson meets students on the Forensic Science Course Football Club Graphic Design Solicitors Radio Station Marketing, Branding & Website Designers Supporting growth and prosperity for all Radio Station Silver Patrons Economic Development Lord Drayson officially opens the new Technology Centre with the help of Anthony Bravo, Prinicipal of Basingstoke College of Technology. 20 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Hampshire Bronze Plus Patrons Patrons Chamber Of Commerce Ship Owners, Hotel Hotel Passenger Ferry Services Warmly Welcomes Its Latest Silver University of Lawyers Portsmouth Business School Basingstoke College of Technology Plus Patron Apollo Business Supplies launched in November 2011 Accountants & Business Advisers with dedicated office and warehouse facilities in the De Vere Grand heart of Southampton. Although a fledgling business, Harbour Hotel our team has a wealth of experience in the Office Supplies industry spanning more than 125 years! We understand that ordering stationery is a low priority, so our main aim is to take the hassle away from you, allowing you more time to focus on your own business. Independent financial Advisers, Corporate & With preferential terms for Chamber members and a Personal Benefits free “stationery health check” we are confident that we can offer a cost effective solution from pens to office furniture, to suit any budget. As Silver Plus Patrons, we are strong believers that people do business with people and are passionate about supporting local businesses. To demonstrate Hotel & Conference Centre our commitment to these philosophies we are working closely with fellow Patrons and members to promote local business throughout the Region. Luxury Hotel & Conference Centre Transforming Offices using Original Artwork Supporting growth and prosperity for all If you are interested in becoming a Patron of Hampshire Chamber please email email@example.com for details of the packages available June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 21 Tips For Avoiding Problems Hampshire Wide News With Late Payment Peter Whalley, James Cowper In the face of mounting concern within business about Do not to get swept up in the excitement of a significant new the problems of late payment, Hampshire Chamber asked account without exercising rigorous procedures for new account Peter Whalley, one of the Chamber’s directors and head of opening. These might include agreeing credit limits, taking restructuring and insolvency at James Cowper LLP, for tips on up bank or trade references, and, if there are any concerns, how to avoid such issues. requesting payment guarantees from directors or others. The first question must be ‘do we really need to give credit in Do you have robust credit control procedures? Does someone the first place’? All too often, business owners assume they monitor the payment patterns to ensure that they do not have to give credit when it may not be necessary. drift beyond agreed terms? Do you regularly chase overdue amounts, recording what the customer says? It is excruciating In certain businesses normal terms of trade involve payments for a customer who is trying to fob you in advance or stage payments – for off, saying the cheque signatory is not example, magazine subscriptions, in the office when, for instance, you insurance premiums, IT support If payment is still not remind him that, last week, the cheque contracts - and customers readily forthcoming resort to a was in the post! accept this. In others – such as seven day letter before supermarket or clothing retail action and, if necessary, Place overdue debts on stop. If suppliers for instance - there can be instruct solicitors. payment is still not forthcoming resort an expectation of 60 or even 90 days to a seven day letter before action and, credit. If you can’t avoid giving credit if necessary, instruct solicitors. Of entirely it may be possible to limit credit to just those whose course, by the time you get to that stage you may be ‘closing custom it is sufficiently important to retain. the stable door after the horse has bolted’. Credit insurance, therefore, can cover against non-payment of debts within If giving credit is a necessity, look at how diverse the customer- agreed limits. base is. If you have 1,000 customers each spending £1,000 pa you should have less exposure than a business with 10 Finally, one way to smooth the cash flow pressure is invoice customers each giving you £100,000 of orders pa. finance. Broadly speaking, a recognised lender will advance up to (say) 80% of the value of each invoice as it is raised which is If you do have a few larger customers, do you check their effectively repaid when the customer sends the remittance. creditworthiness? All too often, late payers have a track record that can be identified from credit agency ratings and Peter Whalley is a partner and head of restructuring and databases or company searches. insolvency at James Cowper LLP. He can be reached by email: PWhalley@jamescowper.co.uk. Visit www.jamescowper.co.uk for further information. Supporting growth and prosperity for all 22 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Advertisement Supporting growth and prosperity for all June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 23 Clarke Hampshire Wide News Willmott LLP Drives Picador’s Growth Into The New Forest SOUTHAMPTON car dealership Picador PLC, in its 50th He said: “Picador is a serious player in the Solent 250 and one of anniversary year, is now one of the biggest dealers on the South the top 200 dealer groups nationally, we were delighted to act on Coast following its takeover of a successful local family firm. their behalf to secure this very important acquisition. Picador bosses have signed a deal for Pat’s Garage in Lyndhurst, “I’m sure this will see the family owned business go from strength which has been serving the local community since 1939. to strength and ensure people in the New Forest continue to have With both firms operating as Vauxhall dealerships the deal was a access to a top quality car dealership.” natural fit which puts Picador at the heart of the New Forest. The Clarke Willmott team handled all aspects of the share The deal was brokered by a specialist team from the Southampton acquisition including full due diligence, employment contract office of law firm Clarke Willmott LLP. reviews and the taking of a lease of the site from the Seller, Team head and Partner at Clarke Willmott Peter Swinburn said the thereby safeguarding the company's presence in this key location. deal was great news for Picador. Business Insurance At Higos we provide an extensive range of insurance cover for your business, including: Manufacturing • Shops • Offices • Property Owners • Public Liability • Employers’ Liability Supporting growth and prosperity for all Professional Indemnity • Wholesale • Goods-in-Transit • Fleet We deliver professional advice face to face throughout the South. We have access to over 200 insurers, allowing us to deliver insurance cover tailored specifically to the needs of your business. All backed up by qualified staff and a dedicated in-house claims team, here to help should the worst happen. 15 Water Lane • Totton • Southampton • SO40 3DF ( 023 8032 5555 • @ firstname.lastname@example.org • 8 www.higos.co.uk The Cover You Want • The Service You Expect • The Advice You Need 24 PUBL1221 - Hampshire Chamber of 1 1 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 14/05/2012 10:03:29 June 2012 New Luxury Spa Hampshire Wide News For Winchester The Winchester Hotel was acquired by family owned Quantum Hotels Ltd in May 2011. Since then, the Company has continued to invest heavily in the hotel, creating a number of luxury Club rooms and suites, refurbishing one of its principal function suites, substantially improving its Health Club poolside environment and most significantly, creating a new luxury spa to extend and enhance the hotel's facilities. The Spa will offer a wide range of treatments focusing on ESPA products, ESPA being one of the world's leading spa product houses. Nailcare by Jessica Nails, specialist Caci facial treatments and spray tanning by FakeBake will also all be available within the Spa. The new Spa was opened on May 21st and according to Quantum Hotels Ltd Managing Director, Gregor y Harris, it is expecting to receive considerable interest from both hotel guests and local residents. According to Gregor y Harris, "the spa project came about as a result of repeated enquiries from our hotel guests and local 'spa goers' for spa treatments at the hotel and we decided to respond by creating a ver y inviting and luxurious spa facility to operate alongside the existing health club at the hotel. We have recruited a ver y experienced and professional spa team, headed by Spa Manageress and Senior Therapist Nicola and who will be dedicated to providing only the ver y best in Thomas, who has had many years within the beauty industr y luxur y spa treatments and ser vice to our spa clients". How Prepared Is Your Organisation? Carmdale are a fresh, new company run by two former can come out the other end as efficiently as possible, with your government employees, Matt and Mark, who worked within the organisation intact and impact minimised. MoD helping develop business resilience and security, team Some great tools for business resilience are: performance and staff development. • Business Continuity planning With almost 40 years combined experience in this area, and both being qualified through the Institute of Leadership & • Crisis Management planning Management as professional life & business coaches, they have • Exercising chosen to take their knowledge and abilities in to new areas. • Risk Management Carmdale are passionate about organisations being as resilient as possible, and through their experience they know that a crisis • Threat and Vulnerability Assessments (close any gaps before Supporting growth and prosperity for all can happen to anybody! Coming through a crisis can make or there are problems!) break a business. Plans and procedures are great in these • Team development situations, but every organisation needs to know that their staff are capable of reacting appropriately; especially leaders and • Leadership development managers who people will look to for guidance and fast, effective • Life, Business and Executive Coaching decisions. Carmdale provide a friendly ‘one-stop shop’ for all the above, This is where training and development becomes important – and much more. They have a sincere passion for this and are whether outsourced or internally provided – you need to know always happy to discuss any concerns or needs you may have. your team are capable of getting your organisation through difficulty. You need to know your leaders and managers have For more information, check out their website at the abilities and confidence to react assertively and effectively www.carmdale.co.uk – or contact them on: under stress. You need to know that if adversity strikes, you 0844 995 9900 Email: email@example.com June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 25 Find Future Employees Hampshire Wide News By Test Driving Our Graduate Talent Hiring someone as an intern is the most effective way to evaluate their potential as a full time employee. When you "try out" candidates via an internship, you make fewer mistakes when it comes to full time staffing; you avoid the pitfall of training a new employee, only to find out they're not a fit for your organisation…or that the entry-level employee doesn't like the field. Starting an internship programme lets you benefit from additional staff, while more accurately assessing candidates. Chris Stemp, Venue Manager of The Joiners, said: “Internships are really beneficial to both parties, it gives a great opportunity to an enthusiastic graduate whilst also giving the employer the benefit of ‘test driving’ the candidate. If all goes well the company can then offer them a position if something is available, with the bonus of having somebody ‘on board’ who is already experienced within the job role.” Jenna Barker, Southampton Solent University graduate who is currently working at The Joiners as a Promotions Assistant Intern said: “Leaving University, particularly in today’s financial climate, can be daunting. However, knowing that there were opportunities specifically for graduates within my industry of interest and a support team behind it, made the transition into employment a lot more enjoyable and safer! From this, I have gained a greater understanding of how the industry works, developed my skills and have experience to take on to any future employer.” It's not just the extra set of hands that make interns’ advantageous, new people bring with them novel perspectives, fresh ideas, and specialised strengths and skill sets. If you would like a graduate to help grow your business, please contact the Graduate Jobs South team to discuss your options on 023 8031 9329 or by email: firstname.lastname@example.org Supporting growth and prosperity for all 26 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 June is a great time of year to hire one of this year’s graduates. key regional employer but also to recruit using the website free of Hampshire Wide News Having just finished their degree course they are ready to hit the charge. Last month over 160 businesses advertised opportunities marketplace and have a wealth of the latest thinking from social with us including; Lubetech, Fujitsu, LV, B & Q, Southampton media marketing to the latest IT skills to help your business University Hospital Trust and many more. grow. Graduates are a great way to expand your business and We also work with employers to develop internship opportunities bring in new knowledge and enthusiasm. and graduate jobs and can help you through all stages of the Graduate Jobs South (GJS) can help your business to source a recruitment process. graduate. We have a database of over 20,000 candidates from Please contact the GJS team to find out how we can help you. regional universities and beyond who are looking for work in the 023 8031 9734 or email email@example.com region. www.graduatejobsouth.co.uk Join over 4,000 regional businesses, many of them small businesses, all using GJS to both promote their organisation as a Toolkit Website have hired a number of interns through Graduate Jobs South. Pictured are Barnaby Lewington, Matthew Sawyer and Marcus Green “I really like the opportunity to be able to ‘test drive’ graduates and see how they perform for the company. We can then offer them a position if we want to, although crucially there is no implied long-term commitment. Great scheme!” Marcus Green Toolkit Websites. Supporting growth and prosperity for all June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 27 Heading For The Mountains Of Lesotho Hampshire Wide News In July Barry & Heather Mann, a Hampshire based A key part of their roles will be to equip the local Basotho team photographer and accountant, will be embarking on an with the skills that they have, thus empowering them to take exciting adventure as they head to Southern Africa to work the project forward without the need for outside assistance. with Africa Inland Mission (AIM) and the Growing Nations agriculture project based in Lesotho. They said “We are excited to be part of the project and are looking forward to joining the team in Lesotho. We are also They have been involved with Growing Nations for the past extremely grateful to fellow Hampshire Chamber members for 7 years, both personally and through Winchester Baptist their generous support in so many different ways”. Church, during which time they have been privileged to see the tremendous impact the Project has made in Lesotho If you wish to find out more about Growing Nations please visit through its ‘Transformation through Sustainable Agriculture’ www.growingnations.co.za or if you would like to support Barry training programme. The team are equipping key community and Heather in their work in Lesotho please e-mail them at members, including pastors, farmers and agriculture students firstname.lastname@example.org. across Lesotho and beyond, by teaching the principles of how to farm without ploughing using Conservation Agriculture methods. The training incorporates agriculture, leadership and spiritual transformation. So what do an accountant and a photographer have to offer? Well, they will be involved in various aspects of the Growing Nations project; Heather will be the project CEO, overseeing the finances, working on project grant/funding proposals, delivering leadership training, mentoring the female pastors and delivering personnel training. Barry will be the Project’s Creative Specialist, involved in development of marketing collateral, curriculum development, report writing, website development and delivering leadership & business skills training. legal services for individuals and businesses Glanvilles Business and Commercial Services Team are able to advise Commercial Property Services businesses and individuals on all aspects of company, commercial and • Commercial Leases commercial property law. • Sales & purchases of commercial property We care about you and your business - and we care about your deal. Drawing on our experience of advising businesses of all sizes in many diﬀerent industry sectors, we have a successful track • Landlord & tenant record advising on a broad range of commercial property transactions, acting for buyers, sellers, • Planning lenders, developers, landlords and tenants. • Secured Lending No matter how big or small your business or what your commercial property • Agricultural land needs are, Glanvilles can help. • Property development Supporting growth and prosperity for all Our Commercial Property team Sue Craven Nicola Crookes-West Martyn Chadderton Nick Hessey Rajinder Sangha Marie Hamar Iain Munro Partner Partner Solicitor Partner Partner Solicitor Legal Executive West Wing, Cams Hall, Fareham Hampshire PO16 8AB Langstone Gate, Solent Road Havant, Hampsire PO9 1TR e Courtyard, St. Cross Business Park, Newport, Isle of Wight PO30 5BF www.glanvilles.co.uk Telephone: 01329 282841 Telephone: 023 9249 2300 Telephone: 01983 527878 email@example.com Glanvilles are regulated by the Solicitors Regulation Authority. SRA number 507970 28 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Commercial Leases - Business Feature - Commercial Property What Is Security Of Tenure? the landlord can show the Court that one or more of the grounds for opposing the new lease apply. Alternatively the Landlord can apply to Court for the terms of the new lease to be determined or indeed for the termination of the current lease. It is important that Tenants respond to and or ser ve appropriate notices and comply with time limits other wise they may lose their rights. What if I want to end my 1954 Act protected lease? The 1954 Act allows a tenant to determine the lease at the end of the contractual term either by giving the landlord at least three months notice or by simply vacating before the end of the term. If the tenant is still in occupation of the premises at the end of the contractual term, the tenant can determine the tenancy at any time by giving the landlord three months' notice. What if my lease is excluded from the 1954 Act? If your lease is excluded from the 1954 Act (and many leases are) your lease will automatically come to an end on the last day of the contractual term. If the tenant wants to stay in occupation they will have to agree terms with the landlord in advance of the end of the term either by signing a new lease or entering into an agreement for lease. If you would like advice regarding the 1954 Act, or any other commercial property matter, please contact Glanvilles Two questions that often get asked in connection with Business & Commercial Ser vices team by email on commercial leases are “what is security of tenure?" and firstname.lastname@example.org or by calling: 01329 282841 “what is the effect of a lease being granted with or without (Fareham), 023 9249 2300 (Havant) or 01983 527878 it?". Martyn Chadderton, Solicitor at Hampshire based (Isle of Wight). law firm Glanvilles explains how the 1954 Act can affect commercial leases: Security of tenure applies to most commercial leases over 6 months unless the provisions contained in Part II of the Landlord and Tenant Act 1954 ("the 1954 Act") have been specifically excluded. It acts as protection for the tenant to prevent eviction at the end of the fixed term. In order to Supporting growth and prosperity for all regain possession the landlord must ser ve a notice under the 1954 Act stating one or more of the grounds specified in the 1954 Act as to why they oppose the renewal of the lease. These grounds range from the landlord wanting to redevelop the property, to the tenant having a poor histor y in obser ving the covenants under the lease. What if I have a 1954 Act protected lease and want a new lease? The tenant can agree the terms of a new lease with the landlord. If negotiations fail the tenant can apply to the Court for a new lease, which is likely to be granted unless June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 29 Work Starts At Highcross’ Business Feature - Commercial Property Lakeside North Harbour Retail Hub Work is now underway on the new retail and lifestyle hub at Highcross’ Lakeside North Harbour business park, in Portsmouth, after the contract was given to local construction company Warings. The Southern Co-operative, which also has its headquarters at 1000 Lakeside, will provide a convenience store and florist. A further three of the planned seven units are currently under offer, to a dry cleaning business, hairdresser and cafe. Highcross awarded Warings the £3m we have carried out at Lakeside and the our retail hub and nursery, and the construction contract for the new retail high standard of the finish we achieved development of the new car retail hub and the recently announced day there.” centre, highlighting the business park’s nursery. growing reputation as a leading location The new retail/lifestyle hub is expected The retail scheme will involve the for businesses. These latest deals also to be ready for opening in early 2013. construction of two single-storey underline our desire to provide a superb pavilions, which will be linked to the Highcross asset management director, working environment for companies 1000 Lakeside building by a tensile Nick Turner, added: “The planned based at the park, with a growing range fabric canopy. expansion of our Lakeside North of amenities and facilities right on their Harbour business park is beginning doorstep.” Philippe Jouy, managing director of to take shape, with early pre-lets on Warings said: “We are proud of the work DESTINATION LAKESIDE ALREADY A LIFESTYLE DESTINATION FOR OVER 100 COMPANIES A GREAT PLACE TO WORK For more information visit: www.destinationlakeside.com Supporting growth and prosperity for all EXCELLENT STUNNING LAKESIDE NORTH HARBOUR FACILITIES ENVIRONMENT J12 M27, PORTSMOUTH, * Scheduled for 2012/13 P06 3EN ON SITE GREAT RETAILERS* LOCATION Call Karen on 023 9238 9056 EXCITING QUALITY BUSINESS or for more information OPPORTUNITIES ACCOMMODATION please contact the agents: 30 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Business Feature - Advertising Design & PR How to choose a video supplier You know you need video – it brings your business to life DO look for online, it improves your SEO, and it drives sales. And your competitors are doing it! Years of experience across many sectors – like yours! But how do you get professional video on your site? How Lots of real films for real clients you’ve heard of do you choose the right company to trust with your brand? And once you’ve got video how do you get it out there? Client testimonials (on video of course!) Jonathan Booth, MD of The Internet Video Company, sympathises. “Most businesses haven’t commissioned video A chance to call any of their clients for a reference before,” he says, “so naturally they don’t know how to go about it. As with most things, there’s no subsititute for A no-obligation chat with a Senior Producer experience. You need to find a company who’s made 1000s Properly made, your videos will be the cornerstone of your of films for hundreds of clients, many in your own sector, marketing for years to come. Make sure you choose the right and watch the examples relevant to you. Then call for a chat people to make them!” about how to bring your own messages to life.” For a no-obligation chat about your video needs, call Jonathan Booth direct on 01962 736666, or email jb@theIVC.com VIDEO BRING YOUR BUSINESS TO LIFE... ...ON EVERY SCREEN EVERYWHERE These Chamber members and many other leading companies use IVC “Our web traffic increased threefold” “Helps us drive sales” “Value for money second to none” Supporting growth and prosperity for all “Video sells properties “IVC were great to work with” “The video got us the contract” like nothing else” Find out how video can work for you too. Call 01962 736666 or go to theIVC.com Scan to watch June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 31 Purposeful PR Builds Commercial Feature -Advertising Design & PR Relationships And Reputation Design has many different meanings – from sketches and She and the PR team can help with good news you want to concepts to graphic artwork and production, and from shout about or bad news you need to deal with. rough plans to defined purpose. By design means ‘on purpose’ and purposefulness lies at the heart of Navigate Emma has looked after brands such as Fuji, L'Oreal, Seven Design’s work as marketing communications specialists. Seas and Weight Watchers while working for top London agencies. As a key part of Heathrow Airport's PR team she Navigate’s purpose is much more than excellent design and gained an in-depth knowledge of crisis management – so copywriting for print and digital communications. PR (public negative publicity can be limited if and when it happens. relations) is another important part of Navigate’s purpose. Public Relations Director Emma Gaisford leads the Navigate Getting the right message in the right place is her expertise team, supported by PR and copywriting specialists. and the team’s. They combine to ensure that marketing Emma says: “Public and press relations (PR) are all about messages reach their target audience – whether in the managing your image and communications with your national, regional or trade press; or digitally via the internet, customers and the wider world. With purposeful PR you can social media or emailers; or in business to business build and sustain a richer relationship with your clients. communications. “Our PR Consultancy helps companies to develop Contact: Emma Gaisford, 01730 235666. integrated PR campaigns which are relevant and effective Emma.email@example.com – communicating key messages to the right audience and www.navigate-design.com in the right media. Media campaigns can be tailored to the needs of a company or organization by Navigate.” in depth scan it for more n informatio design Supporting growth and prosperity for all ...from navigate Hampshire Studio: t: +44 (0)1730 235666 London Office: t: +44 (0)20 7998 3535 e: firstname.lastname@example.org www.navigate-design.com design n print n web n publishing n PR n marketing n consultancy 32 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 It’s The Thought That Counts Business Feature - Advertising Design and PR WHAT makes one communications agency different from another? Providing the lowest quotes? Meeting tight deadlines? Designing the wackiest creative? Leepeckgroup, one of Hampshire’s leading agencies, believes the answer is simple. It’s all about brainpower. THINK ABOUT IT Strategy is at the heart of ever ything the agency does. From advertising, to PR and digital media; creative thinking is the bedrock of the agency’s offering. “Our clients choose to work with us not simply because they know we can get work out into the marketplace - be it ads, websites, mobile apps or press releases. They choose us minimise wastage. You’ll get your message in front of the for our ability to assimilate complex information, data and right people at the right time in the right way.” new learning and devise a strategy that will genuinely reach and engage their audiences with potent propositions,” says A WINNING FORMULA Leepeckgroup MD, Sue Thomas. Leepeckgroup recently won the contract to brand and launch Sue continues: “There are loads of agencies that can the popular SeaCity Museum in the heart of Southampton’s produce basic brochures, leaflets and simple ads. And Cultural Quarter, as well as running the marketing for the PSP they’re often also pretty low cost. But we’re finding that more Southampton Boat Show. and more clients are realising that you get what you pay for in this sector. A cheap set of leaflets with a badly thought “These recent wins prove that our approach works,” said Lee through idea – is actually ver y expensive. Peck, chairman. “Clients buy us for our brains first, and the fact that we also have the brawn to deliver. This means our Our clients recognise the value of sound thinking. Good clients get a more co-ordinated and effective strategic and strategy is the difference between a shotgun approach, and tactical campaign.” carefully planned rifle fire. Get the thinking right and you we think... therefore you gain. Strategy before action; creativity before delivery. It’s the way we think that changes the way people feel. Supporting growth and prosperity for all advertising creative online public relations 17 carlton crescent, southampton SO15 2ES 023 8063 2211 leepeckgroup.com June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 33 Strategic Business Feature - Advertising Design and PR Explore your marketing Marketing For from a new perspective Business Growth Hoot understands business and our aim is to help you drive more revenue and growth from your marketing investment. We become part of your team, working alongside you to help you maximise customer enquiries and sales. Hoot approaches marketing from a strategic perspective, drawn from many years professional experience in business and marketing. And, because you can’t manage what you can’t measure, we tie any marketing and promotional activity into your business goals and make it measurable, so that its success can For straight forward honest marketing advice contact us today: be monitored, evaluated and where necessary refined. email@example.com We can work as an outsourced marketing department, head up 01243 389 884 specific projects or simply help generate new ideas. However we www.hootmarketing.co.uk work with you though, our strategic advice will help you make the most of your marketing budget, delivering impressive results that will help your business grow and realise its best potential. For a free consultation call us on 01243 389884 or email firstname.lastname@example.org and for marketing tips follow us News_INCA_JUNE_HCoC_Bus News_INCA_JUNE 16/05/2012 15:07 Page 1 HCoC_Bus on Twitter@hootmarketing ignites here You don't get a second chance to make a first impression! Supporting growth and prosperity for all Spotlight project O1489 878553 www.incadesign.co.uk 34 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Advertisement Because every occasion deserves a wonderful location... Conferences Weddings Exhibitions Civil Ceremonies Seminars Set on Sparsholt College campus, amongst 450 acres of beautiful Hampshire countryside, The Wessex Conference Centre’s venues are perfect for corporate and private functions. Just ten minutes from Winchester city centre, the conference centre benefits from easy access to the M3 and plenty of free parking; ideal for those looking to combine the convenience of the city with the tranquility of the country. Our friendly team will guide you through each step of the planning process to ensure your event runs as smoothly as possible, and for those Supporting growth and prosperity for all spending their special day with us, our dedicated Wedding Coordinator, Anne McDonald, will make sure that every wedding day detail is seen to. For more information regarding our wonderful venues please call a member of The Wessex Conference Centre team today on 01962 797259. www.thewessexcentre.co.uk | Sparsholt College, Winchester, SO21 2NF June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 35 Spot Yourself Networking Round Up At An Event In Your Area Supporting growth and prosperity for all 36 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk Photography: Michel Focard Supporting growth and prosperity for all 37 Networking Round Up Rooms With A View! Networking Round Up – Portsmouth Spitbank Fort is an unusual and historic sea fortress in the Solent, off Portsmouth and is part of Solent Forts which includes No Man’s Land Fort and Horse Sand Fort, two other forts recently acquired by Clarenco. Having recently undergone a multi-million pound refurbishment, the fort has been transformed into a luxury private island retreat and is one of the most exclusive destinations in the country available for exclusive use, special events, private parties, wedding receptions and corporate hire. With accommodation for 18 and function space for up to 60 people, this unique venue also boasts a Laurent-Perrier Champagne bar, open air hot pool and fire deck, wine cellar, games rooms and sun decks. The Chamber is delighted to be able to offer a showcase event on Spitbank Fort on July 6th where delegates will be able to Friday July 6th enjoy a water crossing, showcase lunch and tours of this truly 11.30am – 3.00pm amazing facility. Spitbank Fort Departure Lounge, No 2 The Mill, This event is likely to be popular. Book your place today. Royal Clarence Yard. Gosport PO12 1FX Restricted to one person per business Member £ 19.00 (inc VAT) Please check the Hampshire Chamber website for detailed information. www.spitbankfort.com Non Member £29.00( inc VAT) Networking Across Speed Networking With The County The Neighbours The weather didn’t dampen spirits or attendance at As part of our cross Chamber working we were the joint Hampshire, Chichester, Worthing and Adur delighted to be hosted at Old Thorns Manor Hotel, ‘Business Exhibition and Workshops’ event held Liphook for a speed networking event in association recently at Fontwell Racecourse, Sussex. with our neighbours Surrey Chamber. Over 60 exhibitors showcased their wide ranging business Fast and fun and always popular, companies were services and products and attendees also had the brought together from all sectors to enable them to opportunity to pick up helpful professional advice to explore new business opportunities and contacts support their business from the free presentations and workshops on the day provided by Chamber members Neb against the clock. Media and Kerry Kyriacou Associates. Social networking and the chance to follow up potential A networking wall provided the opportunity to post what business was shared over an excellent finger buffet and businesses could provide and what businesses were also cup of tea in the Grand Ballroom. looking for. Supporting growth and prosperity for all Look out for the next speed networking event in August. If The event offered great networking with the neighbours you haven’t tried it you don’t know what you are missing! and the chance to build new contacts and relationships Event details on the Hampshire Chamber website. across the border. Photography: Michel Focard 38 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 View From The Bridge Networking Round Up - North Hampshire The way things are at Westminster was The Right Closer to home, Gerald was in no doubt that the Farnborough Hon. Gerald Howarth’s cue as guest speaker at May’s Airshow is the world’s premier event of its kind attracting Farnborough Business Breakfast Club chaired by Tim Straker thousands of visitors as well as global business interests. This of Caravan Charity. With the Coalition Government now year’s airshow is sure to be an excellent curtain raiser for the two years in office, the MP for Aldershot was confident London Olympics. that whilst times remain challenging, the UK economy was starting to head in the right direction. The reduction of £30bn of inherited budget deficit to £126bn was an indication that debt was being tackled positively. Investment into the UK was rising and global markets in India, China and Brazil are proving attractive for UK business. UK businesses now have the perfect platform in which to innovate and win contracts. Questions from our breakfast diners included Greece and their chances of remaining in the Euro; the Strategic Defence Strategy; and the Farnborough Airshow. Regarding Greece, it was agreed that there was no hope in sur vival and that it will be necessar y for Greece to withdraw from the Euro. Gerald maintained his view that the Strategic Defence Review was under taken too quickly which was and is controversial, however at least it exposed the scale of debt especially highlighted by the order of 2 ver y large aircraft carriers at a cost of £26bn (the original figure being closer to £250m). Immediate Return On Investment At Winchester Lunch Online presence and social media was the hot topic Ben presented an array of statistics on the impact of at this month’s Chamber Lunch held on 9 May, social media. 71% of businesses use twitter, 56% use sponsored by Hampshire Chronicle and hosted by facebook, 53% use Linked-In and 41% use YouTube. Only Wessex Conference Centre near Winchester. 4% of businesses in the UK employ a dedicated member of staff to work on Online Social Media Marketing. Ben David Harris and Ben Robson from One2Create gave said businesses are missing out on genuine opportunities an impressive whistle-stop tour of how businesses can to achieve sales as a result of web and social media maximise their online attractiveness and selling power inactivity. A great website did not mean customers will whilst at the same time take full advantage of online use the site. Ben presented a raft of ideas to help boost a Supporting growth and prosperity for all intelligence. David’s analogy of a website being a shop return on investment and to track social media flow; and window led him to suggest some enhancements to build encouraged everyone to look at the whole spectrum of confidence and credibility of a business as seen online their online presence. that should bring sales. With an average of 7 seconds spent on homepages, it is important that a website The Chamber wishes to thank the Wessex Conference visitor should be able to navigate the full site easily Centre for a superb lunch, One2create for a interesting and be where they wish to be within 2 clicks. David and informative talk, The Hampshire Chronicle for then explained the need for businesses to use natural sponsoring this event and lastly our photographer Jan search engines; Google adwords; Google analytics and Zawada for his photography. All photos copyright to social media to help drive customers to the site but also www.janzawada.co.uk. understand customer profile and habits. June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 39 Networking Round Up – Southampton Another 4-Star Chamber Member Hotel Opens Its Doors To Hampshire Chamber Members finishing capabilities. Their wide format inkjet presses produce large-scale exhibition graphics, posters, banners, canvas prints and signage and offer mounting on a wide variety of materials such as Perspex or Foamex, lamination and installation. At the start of 2012 Diguru invested in additional digital printing capacity with the acquisition of a Xerox 8080 to supplement their existing digital press to give greater speed and capacity to meet the growing market demands. In closing Keith went on to say: “Our business ethos has three main components;" • Quality – work to the highest standards Set in 176 acres of beautiful Hampshire countryside with • Personal service – you will be talking with someone a Championship golf course onsite, the Macdonald Botley looking to help you Park Hotel, Golf and Spa just a short distance from the City, hosted our recent May networking lunch sponsored by Gold • Delivery – we meet the most challenging delivery Patrons Diguru. deadlines at home and abroad Following pre-lunch networking we were invited to take our In closing Keith invited Chamber members to pop in for a cup places for a most enjoyable two course hot lunch following of coffee, tour and chat at their Chandler’s Ford premises. which host Board Director Peter Robertson, who is also a www.diguru-uk.com Telephone: 023 8024 0710 or email Director with Condor Office Solutions, welcomed Chamber Richard@diguru-uk.com members from across Hampshire and went on to introduce On behalf of the Chamber Peter gave thanks to Diguru for Keith Elliott Chairman of Diguru to give a short presentation. their continued support following which he introduced Barry Keith informed us that Diguru (“Digital Guru”) was founded in Mann who has worked tirelessly for the past five years with the February 2010 by Richard Harwood, Alex Marszal and they are Chamber’s Events Team giving them his services free. Barry a digital and lithographic printing company based in Chandlers and his wife Heather have been supporting a sustainable Ford. The Company was formed to offer an environmentally farming project in Lithsoto for a number of years and in July will friendly service to designers, marketing consultants and print be moving to Lithsoto in Africa and will be continuing their work buyers in Hampshire and across the UK. The company’s for the next two years. management team has been enhanced by the addition of Barry’s support to the Chamber has been second to none Luke Willett and Dennis Moon, both experienced print industry and on behalf of the Directors, Events Team and Members, professionals. Diguru now have a staff of ten with over 100 Peter thanked Barry and wished both Barry and Heather every years experience in the printing industry. Keith went on to say, success in their new venture. with this kind of knowledge it means that they are perfectly positional to offer the right advice to their ever-expanding client As usual with Chamber events the networking lunch was a base. They know how to get the results that you want, on great success with networking and new introductions continued time, on budget, and with minimum effect on the environment. long after the event had ended, but not before thanks were extended to the Team at Diguru for sponsoring the lunch. All machinery has been selected with a view to reducing Supporting growth and prosperity for all Thanks also were extended to the team at the Botley Park environmental impart. Their Presstek litho press is waterless, Hotel for agreeing to host the event, not forgetting Chef and VOC-free and uses organic inks, minimising the usage of his team who did a remarkable job in working within our strict chemicals; the large format and sheet fed digital presses are timing schedule and providing us with a delicious lunch. among the most environmentally friendly available. Recycled papers are available on request and their in-house stocks are generally certified by either the FSC or PEFC, ensuring that they have been produced from sustainable, well managed forests. All waste materials are recycled wherever possible by Diguru and the company has FSC accreditation. Their in-house sheet-fed capabilities, combined with carefully selected partners, give them the flexibility to produce anything from 50 single colour business cards to 20,000 full colour company brochures, complete with state of the art specialist 40 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 CDG Hampshire Wide News Need You! CDG are currently looking for local companies who are To find out more, please contact Sally Goodger on interested in setting up a volunteer opportunity for their 0300 247 2222 or email her at email@example.com staff, allowing them time to come and give additional In addition they are looking to work with employers, who support to our jobseekers. Volunteers can take on a would like help to fill their vacancies, through the ser vices mentoring role, helping people on a one-to-one basis, or they of fer, which is a free ser vice. Employers who employ they can organise team volunteering days, arranging a 18-24 yrs through CDG are entitled to £2,275 (Youth range of activities to help our jobseekers improve their contract). For more information please contact Lisa employability. Goncalves on 07789 263073 or firstname.lastname@example.org Many of the people CDG suppor ts have multiple barriers to employment, including a lack of recent work experience, disabilities, health problems and a lack of relevant employability skills. Their volunteer programme, CDG Volunteers, of fers jobseekers an extra helping hand, over and above the suppor t of their own staf f. They bring a wealth of experience to the role and are working with those jobseekers who need a little extra help. They have centres in Southampton, Por tsmouth, Basingstoke, Aldershot and Fareham. They provide a full induction and on-going training for volunteers and will liaise with you to make sure the scheme of fers you a sustainable, flexible and ef fective way to give something back to your local community. Barclays, Regus And LCM Kick Off ‘The Power Of Marketing’ Seminar Series For Business Owners Barclays, Regus and Logical Creative consultations with LCM, Regus and Marketing (LCM) ran the first in a new Barclays and there was the option of a series of six marketing seminars last tour around the Regus Whiteley building. month, designed for the directors of The ‘The Power of Marketing’ seminars growing owner-managed businesses. are being run by the three organisations Supporting growth and prosperity for all The first, entitled ‘The Power of to benefit not only existing customers, Strategy’ took place at Regus Whiteley but all local businesses who need better on 31st May 2012 with Lizz Clarke, marketing solutions. Managing Director of LCM, leading The series of six seminars will run the interactive workshop, which gave twice, spanning over a year and covering participants a complete guide to what marketing strategy, market research, they need to consider when putting web & online marketing, public relations together a revenue-driving strategy for & social media, and branding. If you are interested in attending their companies. one of these seminars The next seminar will be held on 12th July After the workshop there was an please contact Barclays on at Regus Whiteley from 5 p.m. until 7 p.m. opportunity to network, have free 07503 539482. June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 41 College Goes The Extra Mile Skills, Education & Training To Support Youth Employment! One of the major challenges facing young people today is The event proved a success with both employers and young making the transition from school, college or university into people looking to under take an Apprenticeship. employment. Eastleigh College have a large range of Apprenticeships on As par t of it’s commitment to suppor ting students’ career offer, and many enthusiastic learners available to star t work progression, Eastleigh College held a ‘Meet the Employer’ now! For fur ther information call 023 8091 1226 or event on Wednesday, with 18 local employers recruiting for email email@example.com. new Apprenticeship vacancies. An enthusiastic audience of www.eastleigh.ac.uk over 160 young people seeking employment were introduced to local companies including Blake Lapthorn, First Wessex Ltd, Appetite Gourmet Cuisine, Lovell, and Applewood Joiner y, to find out about the career oppor tunities on offer. Vicky Mansfield, Director of Hamble-based Appetite Gourmet Cuisine, said: “The event has gone really well, we’ve met quite a few potential apprentices and we’ll be inviting them in for an inter view. I would definitely recommend this event to other companies looking for future apprentices; the College has been ver y helpful in guiding us through the whole process and introducing us to these potential employees.” Also in attendance were employment advisors from Engage Recruitment, a free ser vice set up by Eastleigh College in 2011 to suppor t students’ progression into employment, and to provide local employers with work-ready candidates to fill their vacancies. Hambrooks Lead The Way With Apprenticeships! In partnership with Apprentices for Business (A4B), Hampshire and support them when they return to Sparsholt College during the based Hambrooks, one of the UK’s leading independent winter months to study towards their work-based diplomas (NVQ). landscapers, has just taken on seven apprentices to add to their The six men and one woman will be working alongside the Supporting growth and prosperity for all 80 strong workforce. company’s skilled teams to gain practical experience and are Hambrooks chose to collaborate with A4B, a not-for-profit a vital part of Hambrooks strategy for organic growth within the Apprenticeship Training Agency (ATA) as they have close business. connections with Sparsholt College, a specialist provider of land Together with a bid to support government initiatives to help the and environment training and understand the challenges of the local young unemployed get a foothold in the workplace, it was horticulture industry. always the long held ambition of Managing Director, Norman A4B’s expertise in the horticulture field was crucial to not Hambrook, to use his forty years experience in the business to only attracting and recruiting suitable candidates, but also in help nurture the next generation of landscapers. understanding Hambrooks requirements and providing them with Three further apprenticeships may be available for this year, and high calibre applicants who would fit in with the culture and values as part of Hambrooks long term recruitment strategy the company of the company. A4B’s involvement continues throughout the two- is already looking into offering more apprenticeships in 2013. year apprenticeship as they provide mentoring for the apprentices 42 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Chamber Training – For All Your Training Needs Skills, Education & Training June Training July Training Basic Bookkeeping Letters of Credit 3 July Southampton Office & Accounts 13 June Southampton Office Becoming a Successful Finance for Non Supervisor or Financial Managers 15 June Southampton Office Team leader 11 July Southampton Office How to Succeed as a To find out more information on the courses we can offer visit First Time Manager our websites or contact our training departments or Supervisor 19 June Portsmouth Office North Hampshire office Confident www.hampshirechamber.co.uk/skills_training or contact the Telephone Sales 20 June Southampton Office training department on 01256 352275 Podcasting for Business 21 June Southampton Office Portsmouth office www.hampshirechamber.co.uk/skills_training or contact the Foundation Course in Importing 25 June Portsmouth Office training department on 023 9244 9449 Expert Documentation 26 June Southampton Office Southampton office firstname.lastname@example.org or contact the training department on 023 8022 3541 With substantial discounts for members you won’t find better value locally! SHOW YOU MEAN BUSINESS, GO BACK TO SCHOOL. www.port.ac.uk/pbs Our MBA will provide you with the opportunity to develop your strategic problem-solving skills whilst mastering the latest business research knowledge and practice. We offer extensive involvement with real organisational issues embedded in an innovatively designed, AMBA Supporting growth and prosperity for all accredited, programme. To find out more about our wide range of degrees, come along to one of our regular open evenings – details of which can be found at www.sharpenyourcompetitiveedge.com T: 023 9284 8200 E: email@example.com June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 43 Westfield Health Commercial Service Launches New Hospital Treatment Insurance An innovative new corporate health insurance product that Following referral from a consultant, employees are allocated a offers fast access to more than 1,300 surgical and medical case manager who will source and arrange a private treatment procedures has been launched by Westfield Health. package to suit their needs. Inspired by the pressures facing the fast-changing NHS Hospital Treatment Insurance is available as a stand-alone in today’s tough economic climate, Westfield’s Hospital product, or can be used in conjunction with a new or existing Treatment Insurance provides affordable private cover for non- health cash plan such as Westfield’s Foresight Healthcare urgent surgical procedures, many of which now involve longer Plan, which is available to members of Hampshire Chamber of waiting times on the NHS. Commerce. For Westfield Health, this marks Paul Shires said that Hospital a significant move into the middle Treatment Insurance represents ground between health cash plans a new opportunity. “There is no With cover starting and more comprehensive private excess to pay when a claim is from £1.24 per medical insurance (PMI), giving made and premiums are community employee, per week employers a more affordable way rated, so everyone pays the same and two levels to of providing employees with quick price regardless of age or location. choose from, Hospital and easy access to private medical No medical is required and a cash Treatment Insurance care. benefit is available if an employee enables employees to receives NHS treatment.” Westfield Health Executive receive treatment at Director – Sales and Marketing, any hospital in the UK Paul emphasised the role of Paul Shires, explains: “While where private treatment Hospital Treatment Insurance the NHS is excellent at providing packages are available. as being strongly supportive of care for life-threatening illnesses the NHS at a time when it faces and emergencies such as cancer the biggest shake-up since its and heart disease, patients requiring non-urgent treatments foundation in 1948. He said: “The challenge for all health may begin to suffer, and face longer waiting times for routine insurers is to anticipate those areas where NHS provision is surgery and scans as the NHS attempts to save £20 billion by limited or unavailable – and to develop products accordingly. 2015. “Westfield Health is now ahead of the game. Bringing Hospital “Delays in non-urgent medical care can increase sickness Treatment Insurance to market reinforces our position as a leading absence and place a heavy financial burden on employers. health insurance provider, offering more affordable access to Hospital Treatment Insurance will help employers to manage private medical care in addition to our comprehensive range of staffing levels more effectively and lower costs, while corporate health cash plans – all supported by Westfield’s award- employees – many of whom will be able to access private care winning and accredited customer service excellence.” for the first time – will benefit hugely from quick treatment For more information, visit Supporting growth and prosperity for all and having more choice and control over where and when they www.hampshirechamber.co.uk/products_and_ser vices have their surgery.” With cover starting from £1.24 per employee, per week and two levels to choose from, Hospital Treatment Insurance enables employees to receive treatment at any hospital in the UK where private treatment packages are available. A wide range of common medical and surgical procedures are covered, such as hip and knee replacements, slipped discs, varicose veins, cataracts, abdominal hernias and gynaecological problems. 44 Telephone No: 0844 499 0446 – www.hampshirechamber. June 2012 A New Look Hampshire Wide News For A Premier Law Firm Trethowans, a premier law firm in the South, has unveiled a Simon Rhodes said as well as the new investment in the new look in the form of a brand refresh and a new website. Firm itself, Trethowans has been dramatically increasing its involvement in the community with sponsorship of individuals Commenting on the new look, Managing Partner Simon Rhodes such as Southampton born Olympic diving hopeful Max Brick as said, “We’ve completely redesigned our website to utilise the well as award competitions such as the prestigious South Coast latest technology and given it a sharper look. At the same time Business Awards and the Salisbury International Arts Festival. we’ve refreshed our logo and branding to make sure it stays as Simon Rhodes himself was also the driving force behind the modern as the Firm is, as we continually progress.” Salisbury Big Business Event. Over the last three years the firm has attracted a number of big hitting partners from rivals. Expertise has been added in the areas of banking and insolvency as well as giving further quality in depth. The firm has attracted key partners which has enabled Trethowans to build teams to drive growth for the firm. Trethowans, which is nearly 150 years old, employs more than 140 staff across its offices in Salisbury and Southampton, and has been facing up to changes in the legal industry such as the opening up of the legal market. The introduction last year of so- called non-lawyer owned ABSs (alternative business structures) has brought in a new era of “Tesco law” that could start to threaten services such as conveyancing and wills. Trethowans seems better placed than most for the challenges ahead. Supporting growth and prosperity for all As the South’s largest commercial printer, we handle all your print needs: Programmes • Brochures • Folders • Catalogues Stationery • Flyers and much much more... Follow us on Twitter for up to the minute news, T: 023 9233 4900 print tips and last minute offers. firstname.lastname@example.org Large enough to cope, small enough to care www.bishops.co.uk June 2012 Chamber of Commerce.indd Bishops Hants 1 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 16/05/2011 15:08 45 Chamber Passport Chamber Passport New Code Released: Have You Got Yours? To keep Chamber Passport a benefit for our members we change the code to access the discounts annually on 1st April. Have you got your new code yet? The code is distributed to members as they renew their subscriptions. If your membership is paid up to date and you do not have the new code, or would like to add an offer, at no charge to your organisation, please email email@example.com with your request or offer and a Jpeg of your logo. To access discounts simply visit the website at www.hampshirechamber.co.uk and click on the “Chamber Member Offers” section on the left hand side. Click on this, enter your pass code and star t saving. The offers on the website are increasing on a regular basis – so please keep checking the website. This ser vice benefits all members: sole traders without the time to network; SMEs that do not need help with the various Chamber ser vices and larger companies that employ many staff can use it as both a retention and recruitment tool. Please remember to pass the code onto all your staff so that they can all benefit. Here are our new offers:- Ashley Cleaning Systems Limited - Commercial and industrial window cleaning specialists in the South offer 20% off with your first clean. Does your company have a requirement for window cleaning/general office cleaning or are you currently using a supplier you are not happy with? Then contact Ashley Cleaning Systems – the commercial and industrial window cleaning specialists in the South with over 25 years experience. Ser vices we offer: • Commercial window cleaning • Reach and wash for better cleaning results • Hydraulic platforms • High level / awkward access cleaning • Pressure washing and cladding cleaning • General office cleaning. Ashley Cleaning Systems are health and safety compliant, fully insured and are local authority approved. Contact us for a free quote today – no job is too big or small for us. Call us: 023 8025 5610 or 07802 713480. Email us: firstname.lastname@example.org Visit: www.ashleycleaning.co.uk Badi Mirchi Indian Restaurant - are offering Poppadoms & chutney, 2 main dishes, 1 side dish, 2 rice or naan breads, a bottle of quality house wine or 2 pints of draught beer and coffee all for ONLY £39.95 until 19 July 2012. Supporting growth and prosperity for all Please quote the discount code to get this offer. T+C's apply. Excludes king prawns. Sunday to Thursday only. Must pre-book. Can be done at www.badimirchi. co.uk. This offer cannot be used in conjunction with any other offers. Subject to availability. Offer can be withdrawn at management discretion. Zero cash value. 46 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Badi Mirchi Indian Restaurant - Claim your free bottle of quality wine Chamber Passport up to £15.00. If you enjoy an exquisite, mouth watering menu and the freshest and highest quality ingredients, locally sourced where possible. We cater for all occasions for up to 85 diners, a private dining area for extra intimacy and we welcome private par ty and celebrator y bookings. T & C's apply. This offer applies to diners choosing from our A La Car te menu only. Minimum spend £15 per person. Valid from Sunday to Thursday only. This offer is valid from 20 May 2012 until 19 July 2012. Minimum of 2 diners. One bottle and one voucher per table/ par ty or group booking. This offer cannot be redeemed in conjunction with any other promotion. Zero cash value. Please print and bring this offer when you dine with us to claim your FREE bottle of quality wine to the value of £15.00. New Forest Hotels - Receive 50% off when you book a stay of 2 nights or more (Sunday - Friday) at any of our 4 New Forest Hotels: * Our classic countr y hotel, Bar tley Lodge Hotel, Cadnam * Our forest retreat, Beaulieu Hotel, Beaulieu * Our contemporar y town hotel, BEST WESTERN Forest Lodge Hotel, Lyndhurst * Our village hideaway, Moorhill House Hotel, Burley. Offer valid for dinner, bed and breakfast stays up to 19 July 2012. Call 0800 44 44 41 and quote code to receive your discount. New Forest Hotels - Receive 15% off any of our day delegate or residential conference packages at any of our 4 New Forest Hotels: • Our classic countr y hotel, Bar tley Lodge Hotel, Cadnam • Our forest retreat, Beaulieu Hotel, Beaulieu • Our contemporar y town hotel, BEST WESTERN Forest Lodge Hotel, Lyndhurst • Our village hideaway, Moorhill House Hotel, Burley Offer valid up to 19th July 2012. Call 023 8028 6126 and quote your code to receive your discount. Visit www.newforesthotels.co.uk/conferences for more information. Environmental Project Consulting Group Supporting growth and prosperity for all The Environmental Project Consulting Group are offering a 10% to 15% discount on commercial fees depending on project to Hampshire Chamber of Commerce members. Clients range from large development companies to individuals and from governmental agencies to non-governmental organisations. They provide an effective and individual service. They are adept at solving their clients problems (often at very short notice such as for planning applications) and undertaking longer investigations (such as for sustainable land management). They have special skills in wildlife and ecology, hydrology and soils, trees, landscape and visibility assessment and in Ecological and Environmental Impact Assessment, all crucial to their clients interests in demonstrating a sustainable approach to land management and development June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 47 Queen’s Speech VIPS Covered At Houses Hampshire Wide News Of Parliament By Custom Covers When Her Majesty the Queen arrived for the State Opening covering dignitaries and their guests on this historic occasion at of Parliament on Wednesday 9 May 2012, she could rest the Mother of Parliaments was a first”. her mind at ease that the assembled VIPs waiting to gain For further information please contact: entry for this historic occasion could shelter from the Robert Sanders at Custom Covers unseasonably wet May weather under a brand new bespoke T: 023 8033 5744 awning manufactured at their Southampton base by Custom E: email@example.com Covers. The State Opening of Parliament marks the formal start of the new 2012-13 parliamentary session. The primary purpose of this colourful state occasion is to set out the Government’s legislative agenda in the Queen’s Speech. The ceremony brings together the constituent parts of Parliament: the Monarch, the Lords and the Commons, a symbolic reminder of Parliament’s unity. To make sure none of the dignitaries get wet while they waited to gain entrance to the ceremonies: Parliament erected a 43m x 2.5m entrance awning with bespoke guttering system. Custom Covers were tasked with designing, manufacturing and doing the first install of the bespoke awning for this historic occasion. “We have installed covers at some sensitive sites” commented Simon Bell the Custom Covers technical Director on the job “but Backup Or Packup? An off quoted ‘fact’ is 80 percent of small businesses 2. Backup Security. affected by a major incident close within 18 months if Compliance – if you’re subject to regulation, does your backup they do not have a contingency plan in place ---- strategy meet compliance requirements? E.g. if your backup What is CERTAINLY true is that an organisation without contains personal information you should consider whether adequate backups that suffers major data loss will experience they need encryption. considerable inconvenience and probable financial loss. Data integrity – it is ESSENTIAL to run regular test restores So, what is ‘adequate backup’? from backup. You don’t want to wait until you need to before discovering that you can’t! For an individual with small amounts of data it could be as simple a weekly copy onto an external device or the Internet. Physical security – you should keep at least one backup in a separate physical location. Supporting growth and prosperity for all For businesses it goes further. The more vital your data to your everyday operation, and particularly if you have to satisfy an Internet storage – can provide a cheap and convenient off-site external regulator, the more important it is to carefully consider backup. A fast Internet connection is essential and if you are your backup requirements and to implement an appropriate subject to the Data Protection Act you must ensure that the strategy. Consider the following: data storage is within the EU or covered by a Safe Harbor agreement. 1. How frequently does your data change? Data you don’t have at least two copies of……. If you only occasionally add/change documents, backing up is data you don’t care about! daily or even weekly may be sufficient. For a free review of your backup Strategy call If your data changes frequently during the day, you should back Geoff Baldwin of Beaufort Networks on 01428 770300 up at least daily and even consider a system that provides ‘point in time’ backups that will allow you to recover to a specific time of day. 48 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Portsmouth Technopole New Members Welcomes New Members To Hampshire Chamber Of Commerce All Systems International Bamboo Creative Basingstoke Voluntary Limited Services Elizabeth Sabawi, Unit 4, Fleets Tom Cowan, 4a Davis Way, Fareham, Tricia Cubbage, The Orchard, Bridge Business Centre, Upton Road, Hampshire, PO14 1JF White Hart, Basingstoke, Poole, Dorset, BH17 7AF Tel: 07815 566689 Hampshire, RG21 4AF Tel: 01202 680998 www.bamboocreative.co.uk Tel: 01256 423816 www.asicavi.com Bamboo is a bespoke, design-led www.voluntaryservices.com Principle activities of the company marketing consultancy specialising in Basingstoke Voluntary Services (BVS) include the design, supply and driving and supporting your business, is a company limited by guarantee and support of computer audio-visual and branding, promotions and events a registered charity. BVS's objectives through effective creative solutions are to promote charitable activity communications systems for both and communications from start to and co-operation in and around the the domestic and overseas markets. district and Borough of Basingstoke The company also trades in the finish. We thrive on ideas generation. & Deane, providing services to help resale/installation of audio and video charities form, operate successfully equipment. and survive. ChangeWise Limited Berwind Business Solutions Mike Williams, 2 Long Drive, Cornerstones Training West End, Southampton, Solutions Hampshire, SO30 3HX Sarah Rohn-Magee, 96 Brook Lane, Huw Jones, 14 North Road, Bargoed, Tel: 023 8046 4153 Warsash, Southampton, Caerphilly, Mid Glamorgan, CF81 8TN www.changewise.co.uk Hampshire, SO31 9FD Tel: 01443 822865 Tel: 07548 540255 ChangeWise streamlines processes www.cornerstonestrainingsolutions.co.uk using LEAN to increase efficiency and www.berwindbusinesssolutions.co.uk Vocational training has been an integral reduce costs, enhances customer Secretarial Service and 'virtual' service and delivery, improves quality part of training in many organisations administrative assistance for anyone and its value has been proven in many with Six Sigma and reorganises that doesn't have the need or budget scenarios. At Cornerstones we have a workflow to give greater effectiveness. huge range of experience in delivering for a full-time employee, but still needs We also provide strategic change a little help. Offering services such vocational training in a work based management expertise to deliver learning context. as typing & transcription, appointment setting, Book-keeping, CV Writing organisational transformation. & Interview Preparation, Telephone Answering Service, New-Business Diabetes Research & Startup, including marketing & website Dietitian UK Wellness Foundation design, Data Entry & PA Assistance. Berwind also offers B.O.S.S. (Berwind Claire Levy, Northney Marina, Office Saving Solutions) for any businesses that require a temporary Priya Tew, 37 Cobbert Road, Hayling Island, Hampshire, office with secretarial support for Bitterne Park, Southampton PO11 0NH overflow, out of town business or small Hampshire, SO18 1HJ Tel: 023 9263 6138 businesses without a base who need a 'virtual or fixed office' once in a while. Tel: 07747 466911 www.drwf.org.uk Whatever their business, they can all be www.dietitianuk.co.uk The Diabetes research and Wellness a Berwind Boss with their own private Foundation is a registered charity, secretary - available 24 hours a day. Dietitian UK provides nutritional and dietetic advice to individuals, established in 1998 to raise public businesses and all organisations. awareness to the condition and its We help with menu analysis, special associated complications, treatment, Deventer Limited diets, provide training, support food avoidance and relief and to provide companies with evidence based support to people living with diabetes. Supporting growth and prosperity for all messages and help with product Our long term mission is to discover development. If you have a restaurant, a cure for diabetes. Whilst funding Mark Pontin, 10 Hinton Fields, diabetes research we aim to ensure food company or just want a dietary Kings Worthy, Winchester, overhaul, we are here to help. that people are "staying well until a Hampshire, SO23 7QB cure is found!" Tel: 01962 882776 Designers and Manufacturers of Fox Whitfield Employment Solicitors educational equipment for use in schools, colleges, training institutes Andrew Browning, Southampton We advise on all aspects of employment and universities worldwide. law including tribunal claims, Science Park, 2 Venture Road, Chilworth, Southampton, discrimination, redundancy, contracts and Hampshire, SO16 7NP policies and TUPE. Our fixed and capped Tel: 023 8000 1037 price arrangements take the uncertainty www.foxwhitfield.com out of legal costs. All our solicitors have been qualified for over 5 years. June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 49 Investitec/Fraudline UK Jo Humphrey Business Memo Events New Members Support Ian Younger CFE, Church View, Joanna Humphrey, Christmas Matthew Larcombe, Winton House, Palace Close, Kings Somborne, Cottage, Hawkley, GU33 6LX Winton Square, Basingstoke, Stockbridge, Hampshire, SO20 6PS Tel: 01730 827327 Hampshire, RG21 8EN Tel: 01794 389598 www.johumphrey.com Tel: 01256 838386 www.investitec.com Do you have a special project? Need www.memoevents.co.uk Certified Fraud Examiners specialising short term cover or require confidential PA Memo Events organises business to in the investigation, prevention and assistance? business events including conferences, detection of employee/workplace fraud exhibitions, tradeshows, expos and A flexible new service for businesses in networking sessions in and around and corruption and the investigation of Hampshire which provides affordable Hampshire and South England. The disciplinary, misconduct, malpractice support on an occasional or regular basis. company was founded in 2011 and and other employment matters including boasts two annual flagship events discrimination, harassment and bullying. Jo Humphrey Business Support offers including Hampshire Business Expo and a professional, reliable and affordable the South Startup & Business Show. service when you need it - leaving you free to run your business. Assignments can Millstream Productions be undertaken at the client's premises Red Penguin or remotely, and often at short notice. Services available include, one-off projects, event organisation, emergency Daniel Musty, 24 Queen Street, cover, confidential PA services, property Mark Sansome, P O Box 3799, Emsworth, Hampshire, PO10 7BL search and management etc. Swindon, Wiltshire, SN2 9GY Tel: 01243 699288 Tel: 0800 292 2193 www.millstreamproductions.com www.redpenguinsolutions.co.uk NXD Services Red Penguin helps employees to become Millstream Productions is a full service video production company. We work with more effective at what they do, more businesses, events and organisations in efficient in the way they do it and more creating videos for the web and DVD. Clive Squire, Dene Cottage, Wey Road, engaged as they do it. This is primarily delivered through training courses, Weybridge, Surrey, KT13 8HW facilitating meetings and team building Tel: 01962 853128 events. Red Penguin demonstrate a Risk Reduction Solutions proven track record of increasing business www.nxdservices.com profits and personal effectiveness. NXD members are all senior executives with practical first hand experience at Graham Edgar, 32 Eastfield Road, The Learning Garden board level, and dedicated to bringing Southampton, Hampshire, SO17 2JG the benefits of their experiences to Tel: 023 8058 6220 SMEs. NXD provides the long term Created to fulfil the ever increasing support required, following an initial Teresa Webb, 1 Bentall Place, Andover, need for Health and Safety advice discussion at no charge or obligation, Hampshire, SP10 2JA at all levels in the workplace. This towards evaluating how we can add Tel: 07510 163369 includes seminars, risk assessments, value, typically in situations where a Policy formation, implementation and www.the-learning-garden.co.uk business is either distressed or wishes reviewing. Designed to improve morale to expand. Let us help take your A learning and development consultancy which has a direct influence on output, business to a new level and to fulfil its dedicated to growing people & time off work and injury claims. potential. Working with individuals and true potential. organisations to provide "off the shelf" and "pick your own" learning solutions. Thinking Dimensions (UK) Constantly "planting" new products and services. See how the Garden grows! SEM HR Consulting Limited John Hudson, Windsor Court, Tiger Tiger 14 Winn Road, Southampton, Hampshire, SO17 1EN Sarah MacDougall, 32 Priestlands, Tel: 07890 518167 Romsey, Hampshire, SO51 8FL Jenna Edwards, Gunwharf Quays, www.thinkingdimensionsglobal.com Tel: 07752 014317 Portsmouth, Hampshire, PO1 3TF Supporting growth and prosperity for all www.saramacdougall.com Tel: 023 9288 2244 Thinking Dimensions bring proven decision making methodologies to SEM HR Consulting Limited specialises www.tigertiger.co.uk assist clients battling growth, cost and in offering support to small businesses Tiger Tiger is an ultimate event venue, performance challenges. Our process with regards to all kinds of employee a versatile and flexible location for driven thinking technologies guide the issues. Established three years ago, any corporate event with 7 individual development of effective corporate our consultants have twenty years event spaces, offering comfortable strategies, operational improvements experience of supporting many different accommodation for events up to and ITRCA solutions. Our solutions industry sectors including public sector, 1900. From bespoke menu's to sit manufacturing, financial services, retail, down dinner, buffet and canapés to the recognise that decision making is the engineering and IT. If you have issues or perfect Christmas party. To discuss foundation of performance. your event please call our corporate conflict with staff, please contact us for sales manager. a free hourly consultation. 50 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk June 2012 Advertisement Experience the power of desktop virtualisation Citrix VDI-in-a-Box delivers the big beneﬁts of desktop virtualisation without the huge cost or complexity. There is no simpler, or more affordable way to virtualize desktops. VDI-in-a-Box is an all-in-one solution designed speciﬁcally for small and medium businesses that want to: • Deploy virtual desktops for less than the cost of a PC • Eliminate complexity with an all-in-one solution • Cut infrastructure costs by 60% without the need for a shared area network • Easily scale with no hidden costs and reduce downtime with built-in high-availability • Free users with simple and secure access from any device, anywhere Contact Innovate today to ﬁnd out how your business can beneﬁt from desktop virtualisation and see for yourself how easy it is for businesses of all sizes to set up virtual desktops. Why Innovate? Supporting growth and prosperity for all Innovate combines the strategic vision, planning skills and business acumen typically not found within the IT arena, with a culture of client focused approach, and high service level standards. • unequalled service, high reputation • highly trained and experienced engineer professionals • leading edge support infrastructure and work-ﬂow systems Telephone: 0330 999 1000 Email: firstname.lastname@example.org Web: www.innovate.uk.com June 2012 Telephone No: 0844 499 0446 – www.hampshirechamber.co.uk 51 23092_Innovate_sprint_Ad_173x267.indd 1 18/05/2012 15:25 A cut above the rest... The right legal advice is priceless, so what makes us so rare? Is it the investment we make to get the deal done? Is it the entrepreneurial spirit that we bring? Is it the commercial advice that we provide clients? Is it the high quality service that we deliver at a competitive cost? Our clients think it is all of the above. They have described us as “Truly professional, very experienced, prepared to go the extra mile and very competitive.” If you are looking for a legal team offering more than the traditional – choose us. To find out how we can help you or your business, contact us on 0845 209 1000 or email email@example.com clarkewillmott.com Great service... Great people... Clarke Willmott LLP is a limited liability partnership registered in England and Wales with registration number OC344818. Regulated by the Solicitors Regulation Authority.
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