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IT In-house or Outsource: Pros and Cons Do you ever wonder if it is fine outsourcing your web or IT infrastructure maintenance to a 3rd party vendor. Here are a few factors which may help you decide about it. In-House Maintenance vs. Maintenance by outsourced vendor (In-house) How much training is required? How much does it cost in dollars and lost productivity? (Outsourced) No training required (In-house) What happens when your staff leaves your company or change jobs? What does hiring, retention, training, and management cost? (Outsourced) The 3rd party vendor takes care of the staff augmentation & retention. (In-house) Who covers for your staff on sick days and Vacation? (Outsourced) No sick days as outsourced team will be having multiple resources. (In-house) What if needs increase or decrease? Can you add a few hours each week if you need to? Reduce a few? (Outsourced) Starts immediately. Easy to adjust hours as needed in any increment. (In-house) Does your company own the necessary equipment and software? How much is that costing you? (Outsourced) Outsourced vendor is responsible to invest in the necessary software (In-house) Does your daily routine occupies most of your time and you are not able to concentrate on your business growth? (Outsourced) You will be able to concentrate more on your business growth and enhancing that. (In-house) Do you think IT is not your competency? (Outsourced) IT outsourced company work on their IT competency. (In-house) You want to enhance your IT solution but you are not assisted by your management? (Outsourced) The 3rd party vendor will assist you in managing nearly all of your IT needs and at much lower costs to company. (In-house) Do you want to enhance your website by implementing new tools into it without effecting its day to day operations? (Outsourced) Outsourcing helps you to accomplish this.
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