Docstoc

Professional Memo First Central Bank

Document Sample
Professional Memo First Central Bank Powered By Docstoc
					Memo
                                        First Central Bank
                                        P.O. Box 280, Cambridge, NE 69022
                                        Ph (308) 697-4344 • Fax (308) 697-4196
                                        http://www.firstcentral.com




To:     All FCB Employees
From: Jeff Ommert, IT Director
Date: Sunday, November 04, 2012
Re:     2003-2004 BVS Internet Training Schedule


The new BVS course schedule has been set for August 2003 thru July 2004.
Again this year, employees are assigned courses based on their primary job
function (lending or operations). The new schedule is as follows:


                                           Course Numbers
                  Month
                                       Lending      Operations
           August 2003                   143            107
           September 2003                226            142
           October 2003                  356            309
           November 2003                 408            209
           December 2003                 501            408
           January 2004                Elective       Elective
           February 2004                 102            508
           March 2004                    350            416
           April 2004                    245            511
           May 2004                      246            606
           June 2004                     424            501
           July 2004                   Elective       Elective


This new course schedule has been set up in the My Curriculum section on the
BVS web site. This feature is handy in that it will automatically keep track of
which courses you have yet to complete and reminds you of when each course is
due. To use this feature, just click on the My Curriculum button from the Courses
menu.

You will notice that two of the courses assigned this year are elective courses.
You are welcome to complete any of the courses listed on the last four pages of
this document (with the exception of the Multimedia and Mini Courses) in order to
meet the elective requirements. Once you’ve completed an elective course,
please select the Elective Reminder from the My Curriculum screen and follow
the prompts. This will clear the reminder from your My Curriculum menu, as well
as indicate on my reports that you’ve completed your elective courses.

As we start this new year of training, only one minor change will be required. In
order to take courses from the new schedule, your user name when logging into
the BVS system will need to be changed. Your 2003-2004 user name will be
your initials in lower-case letters followed by 03 (abc03). Your password will
remain the same as it was for the old schedule. When you log into the new
schedule for the first time, you will be prompted to change your password. You
may select any password you want, but because I won’t have a record of the
password, please be sure to remember it. The BVS web site is located at
http://www.bvstraining.com. Our Institution ID is cen69022.

If you still have courses to take from the 2002-2003 schedule, be sure to use
your old user name and password to access those courses. Otherwise they
won’t appear as completed on my reports.

This year we’re subscribing to BVS’s full collection of courses (as opposed to just
the compliance courses as in years past). As before, you’re welcome to
complete any of the courses. These extra courses may be taken at any time and
are accessible from the Quick Select dropdown on the Courses screen. On the
following pages is a listing of all the courses that are available to us. You can
click on the course name to get some details on what the course covers.

We’ve got some neat incentives planned again this year for those who complete
their courses during the month in which they are assigned. These will be
presented at our staff meetings.

Should you have any questions regarding your BVS training, please contact me.
                 BVS Full Collection Course List
                                      July 2003
Courses 821, 830, 832, 840, 841, 842, 843, 844, and 845 are Mini Courses (they
only take about 30 minutes to complete) and will not count toward your assigned
elective courses. Courses 150, 168, 701, 702, 703, 704, 705, 706, 707, 708,
709, 710, 902, 906, 908, 912, and 922 are Multimedia Courses and require that
additional software be installed on your computer. Because of this, please do not
select a Multimedia Course from your bank computer.
You can click on any of the courses below to get a short course description.

           101   Today's Teller: A Service Professional
           102   Cross Selling Banking Products
           103   Today's Teller: Cashing Checks
           104   Today's Teller: Fighting Forgery
           105   Today's Teller: Handling Cash
           106   Today's Teller: Handling Deposits
           107   Today''s Teller: The Basics of Compliance
           108   Today''s Teller: Routine Transactions
           114   The National Flood Insurance Reform Act
           117   The SAR: Reporting Suspicious Activities
           119   BSA and OFAC: Fighting Crime and Terror
           121   Battling Discrimination in Banking
           122   Fair Lending, Fair Housing
           123   Preventing Identity Theft
           125   Opening New Accounts
           126   Serving Safe Deposit Customers
           130   Credit Unions: The Banking Alternative
           141   Complying with OFAC
           142   Transaction and Savings Account Regulations
           143   Basics of Mortgage Lending
           144   GLB and Financial Privacy
           150   Assignment: Bank Secrecy (Multimedia Course)
           168   A Lender's Worst Nightmare (Multimedia Course)
           200   Commitment to Excellence
           202   The Basics of Business Calling
           203   Investment Alternatives for Financial Consumers
           205   Depository and Other Financial Institutions
           206   Financial Planning for Your Customers
           209   The Expedited Funds Availability Act
           210   Manage to Win: Building a Team
           211   Manage to Win: Playing to Your Potential
212   The Art of Cross Selling
213   Regulation DD: Truth in Savings
214   Personnel Evaluation
215   The Right Staff: Hiring Good People
216   Customer Care in Changing Times
217   Listening and Observation Skills
218   Determining Needs
219   Presentation Skills
220   Handling Objections
221   Closing the Sale
222   Armed Robbery: A Banker's Nightmare
223   Banking and the Economy
224   Sexual Harassment
225   Federal Insurance and Your Customers
226   Understanding RESPA
227   The Basics of HMDA
228   Opportunity on Line One: Telephone Etiquette
232   Fee-Based Investments
240   The CIP Rule and Know Your Customer
242   Real Estate Appraisals and Evaluations
243   Marketplace and Management Risks
244   Basics of Financial Statements
245   Understanding Cash Flow
246   Understanding Loan Structuring
252   The Basics of Banking for Directors
253   Financial Performance Essentials for Directors
302   The Check Processing System
303   The EFT System
305   The Banking Organization
306   Understanding the Statement of Condition
307   Serving the Senior Customer
308   Depository Trust Services
309   Security: The Outside Threat
311   Depository Loan Services
312   The Paying and Receiving Functions
314   The Americans With Disabilities Act
315   Continued Sales Skills Development
318   Customers: A Vital Asset
319   Regulation O: Insider Lending
320   Facing Problem Loans
322   The Service Edge
323   Dealing with Personal Bankruptcy
324   The Basics of Business Bankruptcy
328   Serving Customer Credit Needs
350   The Early Warning Signs of Problem Credits
351   Working with Problem Loans
352   Problem Loan Options
353   Developing a Successful Workout Program
354   Strategies for Real Estate Workouts
355   Judgments and Collections
356   Introduction to Bankruptcy
401   How to Say No
402   Consumer Lending: Interview and Application
403   Advanced Business Calling: The Call
404   Today's Teller: The Balancing Act
406   Clue Selling
407   Today's Teller: ATM and Teller Fraud
408   Handling Problem Customers
410   Basic Sales
411   Consumer Lending: Loan Documentation
415   Selling Trust Services
416   The Certificate of Deposit
418   Introduction to Commercial Selling
420   Making Good Loans
421   Commercial Loan Documentation: The Players
422   Commercial Loan Documentation: The Transactions
423   Commercial Loan Documentation: Real Estate
424   Commercial Loan Documentation: UCC & Corporate Assets
501   Banking: A Special Trust
502   Principles of Relationship Banking
504   IRAs
505   The Money Market Deposit Account
506   Reg. Z: Truth in Lending Vol. 1
507   Reg. Z: Truth in Lending Vol. 2
508   Regulation E: The Electronic Fund Transfer Act
509   Reg. B: The Equal Credit Opportunity Act
510   CRA Compliance for Small Institutions
511   Customer Confidentiality
512   Understanding Direct Deposit
601   The Phone: Hotline to Success
602   Bank Secrecy and the Patriot Act
603   Commercial Sweep Accounts
604   Serving the Affluent Customer
605   Home Equity Products
606   Bank Secrecy and Money Laundering
608   The Workout Option
610   CRA Compliance for Large Institutions
701   Delivering Professional Service (Multimedia Course)
702   Compliance Basics (Multimedia Course)
703   Security and the Teller (Multimedia Course)
704   Handling Checks (Multimedia Course)
705   Handling Cash (Multimedia Course)
706   Receiving and Dispensing Cash (Multimedia Course)
707   Focus on Forgery (Multimedia Course)
708   Fraud Prevention (Multimedia Course)
709   The Balancing Act (Multimedia Crouse)
710   How Checks are Processed (Multimedia Course)
821   Cash Deposits (Mini Course)
830   BSA Basics (Mini Course)
832   Reg. CC and Funds Availability (Mini Course)
840   Robbery Prevention and Preparation (Mini Course)
841   The Holdup (Mini Course)
842   After a Robbery: What Do You Do? (Mini Course)
843   Fraud at the Teller Window (Mini Course)
844   Financial Instrument Fraud (Mini Course)
845   Schemes and Scams (Mini Course)
902   Bank Secrecy: A Special Responsibility (Multimedia Course)
906   Reg. Z: Truth in Lending Vol. 1 (Multimedia Course)
908   Regulation E: The Electronic Fund Transfer Act (Multimedia Course)
911   We've Just Been Robbed
912   The Expedited Funds Availability Act (Multimedia Course)
922   We've Just Been Robbed (Multimedia Course)

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:0
posted:11/4/2012
language:Unknown
pages:6