University of Saskatchewan - DOC by 7f2lbkx

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									                                                                                     Please complete and fax to 966-1700.
                                                                                      If you have questions, call 966-4567.
                      Telephone Services Work Order Request Form
Please use a separate work order request for EACH telephone.

Contact & Billing Information – MUST be completed
Contact Person:                                                                  Phone:
Email Address:
Work is authorized by:
Department:
Account number for WORK ORDER billing:
Date that you would like work completed by:
Account number for MONTHLY billing:



UniFi Account Information:
Name of Account:
Signing Authority:
Monthly Invoice Billing Address:
Contact or Care of Name:                                                                        Phone #:
Department:
Address:
Email:




A: Move (including moving a set within a room, to another room or another building and keeping the
same phone #)
Telephone Number to be moved:
Room # and building phone is moving from
Room # and building the telephone is moving to
User name associated with # being moved:                                                   NSID:
Is there a telephone jack available in the                             Jack ID #                      (where available)
room?                                                      No
                                                         No but electrical work has been requested and will be
                                                      completed on/by:
Basic programming for the sets is:          Hold, Ring Again, Transfer, Conference 3 (analog), Conference 6
                                            (digital), Last Number Redial




ebfa8aad-2e33-4d5e-b6fc-6c371b3d5e8b.doc                                                      page 1 of 4 - 4 November 2012
 Information Technology Services, University of Saskatchewan, Saskatoon SK Canada
                                                                                         Please complete and fax to 966-1700.
                                                                                          If you have questions, call 966-4567.


Section A continued:
Are there any changes required in the                          No
programming of this line/set?                                Yes
                                                                                                                      ________
Check the one(s) desired.                                                            d voice mail (if adding, please
(See the yellow pages of the Campus                               complete Section D)
Directory for descriptions of these features.)                      Change the current Call Pick Up Group OR add the
                                                                   to same Call Pick Up Group as: ____________




B: Install new line:
This line will be used for:          Voice only     Voice & Voice Mail       Voice Mail only       Fax     Interac/Modem

Room # and building the telephone # will be installed in:
Name associated with new #:                                                                                NSID:
Is there a telephone jack in the room?                                     Jack ID # ____________ (where available)



                                                         completed on/by:
Basic programming for the sets is Hold, Ring Again, Transfer, Conference 3 (analog), Conference 6
(digital), Last number re-dial.
Do you require other programming on this line?


                                                                         after 3 rings         after 4 rings        after 6 rings




If this set requires voice mail, please complete Section D also.
If this number should appear in the next publication of the University Campus Directory, please complete
Section F.
The University’s mandate is to provide basic telephone service. If there is a reason to have anything other than a basic phone set
please describe aspects of the job that require an upgraded phone so we can determine the type of phone that will suit your needs.




ebfa8aad-2e33-4d5e-b6fc-6c371b3d5e8b.doc                                                            page 2 of 4 - 4 November 2012
 Information Technology Services, University of Saskatchewan, Saskatoon SK Canada
                                                                                     Please complete and fax to 966-1700.
                                                                                      If you have questions, call 966-4567.


C: Changes (including changes to the programming of a set)
Telephone # of the set that is to be changed
Room # and building the telephone is located in:
User name associated with # being changed:                                                      NSID:
Reason the set changes are required (if requesting a
display set or a set with speaker phone capability please
indicate what aspects of the job make the display or
speakerphone necessary)

Are there any changes required in the programming
of this line/set?
If this set requires voice mail, please complete                         after 3 rings       after 4 rings        after 6
Section D also.                                                  rings


                                                                            pick up in the same group as telephone #




Other changes required (please describe)



D: Voice mail
Add voice mail on telephone #
Room # and building the telephone is located in:
Mailbox user’s name:                                                                              NSID:
Department:
Call forward the above phone # to the voice mail box                after 3 rings (standard)      after 4 rings
                                                                         after 6 rings
Call forward busy to voice mail for external callers is                          No
standard. Is this acceptable?
Internal callers receive a busy signal so Ring Again                  Yes
can be used. Is this acceptable?
Would you like your callers to be able to “zero                                 hat (campus) Telephone #?
out” of your mailbox to another telephone                   __________
number?                                                          No


E: Disconnects:
Telephone number that you would like disconnected:
Room # and building the telephone is located in:
Effective date:



ebfa8aad-2e33-4d5e-b6fc-6c371b3d5e8b.doc                                                      page 3 of 4 - 4 November 2012
 Information Technology Services, University of Saskatchewan, Saskatoon SK Canada
                                                                                     Please complete and fax to 966-1700.
                                                                                      If you have questions, call 966-4567.
F: University Directory Information:
Should this number appear in the next publication of the
University Campus Directory?

If yes, please provide the name of the person associated with this
number.




ebfa8aad-2e33-4d5e-b6fc-6c371b3d5e8b.doc                                                      page 4 of 4 - 4 November 2012
 Information Technology Services, University of Saskatchewan, Saskatoon SK Canada

								
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