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Career Interview Gen Staff Managers SACT by n6HD5gwJ

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									        PREPARATION FOR GENERAL STAFF MANAGERS
                      PROGRAMME
        WELCOME TO YOUR ONLINE CAREER INTERVIEW
This module gives you the opportunity to reflect on your career and personal goals and to respond
to a number of questions and prompts. Simply enter you personal responses in the spaces provided.

When you have completed this process, you will be able to print out the resulting document. You
will then be able to discuss it with your supervisor or mentor either at your annual review or at a
mutually suitable time.

You will also have the opportunity of discussing it with a member of the University Staff Planning
Committee (USPC), which co-ordinates the Programme, with a view to indicating your willingness
to take on different work, secondments, or be considered for a promotion.

So let’s begin.
You will need to be able to concentrate and reflect without interruption. You may wish to do a first
draft and then come back to this draft with amendments after a few days. The spaces below each
question will expand to accommodate your answers, which can be of any length you choose.

When you have completed your ‘interview’, you will be able to save the document to your own
directory on your client PC and then retrieve it at your convenience. This will ensure privacy and
confidentiality for the document.




                                                                                                       1
A. Your Preferences:
1. In 3-5 years’ time, what position would you like to be working in?




2. What attracts you to this position?




B. Action to be taken:

3. What will you have to do to achieve this position in 3 – 5 years?
 List some specific actions.

                                           Actions




                                                                        2
4. To achieve this position, will you need to make an interim move into another role? (E.g.
secondment) If so, describe the move.




C. Your Skills:

5. What skills have you developed and what successes have you already achieved that suit
the role you are targeting?

Skills:




Successes:




                                                                                              3
6. What additional skill(s) or experience(s) will you need to prepare you for this role?

                                                      Skills




                                                  Experiences



[In considering this question you may wish to complete the Competency Self Analysis Tool which is listed on page 8.
It allows you to address more systematically the possible competencies that you will need to consider].




7. In which of the following ‘functional’ areas will you need additional knowledge so that
you can work effectively in this role:

        Areas                                            Additional Knowledge
Student
Administration:

Finance:


Personnel:


Research
Administration:

Marketing:


General
Administration /
office procedures:
IT or Computer
systems:




                                                                                                                      4
D. Assistance and Support:
8. What assistance do you need from the University and your current manager to prepare
your future goals?

                 University                                   Management




9. What are the most memorable ‘learning’s’ that you have taken away from your work
experiences in the last year or two?

                                        Learnings




10. How have these prepared you for future role changes?




                                                                                         5
E. Responsibility:
11. How much responsibility are you prepared to carry?
For people:


For budgets:


For resources:




F. Reality Check:
12. Is the preference you have expressed in your answer to question 1 realistic?




13. Is the 3-5 year time frame to reach your preferred position realistic?




14. What other realistic options do you have apart from the preference you expressed in your
answer to question 1? List up to two, in order of preference.
Preference One:




15. For your most preferred option, listed in the answer to the last question, list specific
actions that you will have to take to achieve it?
Preference One:


Preference Two:




                                                                                               6
G: Further Study?

16. Do you wish to undertake further study? If so, identify the area of study and if possible
specific courses.

                Area of Study                                     Specific Courses




17. More broadly, do you plan to work for the University until your retirement? If not, how
will you identify a suitable external opportunity (ies)?




18. Any other comments, questions or issues.




   When you have completed this process, you will be able to print out the resulting document.

You will then be able to discuss it with your supervisor or mentor either at your annual review or at
                                      a mutually suitable time.




                                                                                                    7
                           COMPETENCY SELF ANALYSIS TOOL
                           FOR INDIVIDUALS AND MANAGERS


This self analysis tool has been designed to help facilitate Career Development discussions. The
purpose of this analysis tool is to assist individuals and their manager to determine to what extent
individuals currently meet the competencies listed, how developed they should be in these
competencies for their current role and how developed they need to be in the future for their
current and/or future roles. This will enable managers and individuals to identify required
development needs.


There are four steps to using this tool. Using the rating scale below

   1. Rate yourself on the extent to which you meet each of the competencies listed.
   2. Rate how developed you need to be in each of these competencies for your current
      role to meet the Strategic and Operational objectives of your unit.
   3. Rate how developed you will need to be in these competencies in the future
      considering the Strategic direction of your unit and your career aspirations.
   4. During your Career Development Scheme meeting discuss your ratings with your
      manager.


Please use the following scale for your ratings.

0 – Competency not required for my role
1 – I have undeveloped proficiency in this competency
2 – I have / will need some proficiency in this competency
3 – I have / will need an intermediate level of proficiency in this competency
4 – I have / will need an advanced level of proficiency in this competency


[Acknowledgement.
This assessment tool was developed by the University of New South Wales and adapted for use at
UQ. We express appreciaiton for UNSW’s willingness to make it available to UQ].




                                                                                                  8
                                                                                        Have   Needed   Required
BEHAVIOURAL
                  Competency               Competency Demonstration                     Now     Now     for future
    Skill
                                                                                                          roles
Interpersonal   Customer             Takes personal responsibility for client
                Service               needs
                                     Anticipates and exceeds customer needs
                                     Follows-up on customer requests and keeps
                                      informed about progress
                Team Work            Understands role within team
                                     Works cooperatively and productively with
                                      team members to achieve results
                                     Contributes to team cohesion
                Relationship         Develop, build and maintain a wide circle of
                Building              informal/formal         relationships      with
                                      colleagues, clients and stakeholders
                                     Develop and maintain win/win relationships
                                     Actively seek opportunities to contribute to
                                      positive outcomes for clients
                Effective            Ability to listen and understand
                Communication        Ability to communicate/provide information
                                      in a timely and accurate manner
                                     Ability to explain complex ideas
                                     Ability to persuade and gain commitment
                Conflict             Works to minimize negative personal impact
                Management           Resolves conflicts, confrontation and
                                      disagreement in a positive/constructive way
                                     Uses effective negotiation and influencing
                                      skills to achieve win-win outcomes
                Political Savvy      Understanding of political alliances and
                                      connections within working environment
                                     Ability to use politics ethically to achieve a
                                      desired outcome
Work Style      Planning             Identify and set realistic/achievable goals
                                     Meet goals by establishing deadlines,
                                      timeframes, identify resources required
                                     Effectively plans and deliver goals using
                                      time management techniques
                                     Ability to ask for help or delegate tasks to
                                      others
                Proactive            Ability to see big picture and seek alternative
                Initiative            options
                                     Results driven and is tenacious in delivering
                                      positive outcomes
                                     Take fresh view and challenge status quo
                Flexible             Values       need     for    adaptability  and
                Adaptability          demonstrates willingness to adjust
                                     Modifies approach when circumstances
                                      change
                                     Open to new ideas and receptive to change
Leadership      Decision Making      Ability to identify underlying issues in a
                                      situation, problem or challenge
                                     Collect organize necessary information and
                                      identify possible solution(s)
                                     Develop and implement workable strategies
                                      or options
                Motivating           Knowledge of maximizing performance
                                     Knowledge of tools/methods used to
                                      motivate and empower staff
                                     Ability to encourage commitment
                                     Clearly articulate vision / goals



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                                                                                                     Have   Needed   Required
BEHAVIOURAL
                          Competency                      Competency Demonstration                   Now     Now     for future
    Skill
                                                                                                                       roles
Leadership             Coaching                    Gives direction and offers support
contd                                              Gives specific and constructive feedback
                                                   Coach individuals to foster individual
                                                    learning and development
                       Influencing                 Influence and persuade others to follow a
                                                    specific course of action
                                                   Develops networks with others who have
                                                    mutual interests or goals
                                                   Gains      cooperation     from   others   to
                                                    accomplish goals
                                                   Build consensus and finds mutually
                                                    acceptable solutions
                       Innovation                  Use original and creative thinking to make
                                                    improvements and act as Change Agent
                                                   Uses lateral thinking to find new approaches
                                                   Proactively look for ways to deliver better
                                                    business results
Individual             Emotional                   Knowledge of self
Development            Intelligence                Ability to self manage
                                                   Recognition of others’ emotions
                                                   Ability to manage others’ emotions
                       Self                        Presents a professional HR image
                       Management                  Analyses situations on ongoing basis to
                                                    improve own performance
                                                   Seeks feedback from others with intent of
                                                    self improvement
                       Career                      Sets and monitors career goals
                       Development                 Identifies areas for self-improvement
                                                   Commits to life-long learning
  TECHNICAL
     Skill
Business               Legislation,                Knowledge of relevant laws
Knowledge              Policies,                   Knowledge of relevant policies/procedures
                       Procedures                  Follow and adapt laws/procedures
                       Internal/External           Understands general economic trends and
                       Business                     other factors significant clients
                       Environment                 Understands higher education issues, UQ
                                                    strategic direction, plans and culture
                                                   Uses tools to provide relevant value-added
                                                    data to assist clients with planning
Problem                Analysing    and            Ability to identify problems that arise during
Solving and            Problem Solving              the course of carrying out tasks
Judgement                                          Ability to analyse and define problem and
                                                    identify effective solutions
                                                   Ability to gain support for solutions
                       Critical Thinking           Ability to identify patterns or connections
                                                    between situations that are not obviously
                                                    related
                                                   identify key or underlying issues in complex
                                                    situations
                                                   Use creative, conceptual or inductive
                                                    reasoning to think through problems.

0 – Competency not required for my role
1 – I have undeveloped proficiency in this competency
2 – I have / will need some proficiency in this competency
3 – I have / will need an intermediate level of proficiency in this competency
4 – I have / will need an advanced level of proficiency in this competency



                                                                                                                       10
                                                                                                       Have   Needed   Required
  TECHNICAL
                          Competency                      Competency Demonstration                     Now     Now     for future
     Skill
                                                                                                                         roles
Problem                Strategic                   Understands and prioritises work in line with
Solving and            Thinking                     organisational goals and strategies
Judgement                                          Makes decisions and sets priorities in view
Contd                                               of long term goals
                                                   Understands the big picture and develops
                                                    key strategies to respond
Systems                Information                 Ability to ensure data integrity in database
                       Technology                  Ability to adapt IT to problems
                                                   Ability to apply IT to deliver services


                       Business                    Ability to design, develop & deliver effective
                       Processes                    business processes
                                                   Ability to measure the effectiveness of
                                                    business processes
                                                   Knowledge/skills in organisational design
                                                    and development
                       Change                      Highlights need for change and seeks
                       Management                   authorisation to act on change need
                                                   Ability to implement / facilitate change
                                                   Participates in communication of change
                                                   Design and implement change processes
                       Project                     Ability to initiate, plan, execute, monitor,
                       Management                   evaluate and manage a project
Business Savvy         Selling  Unit’s             Knows the customer's business and/or
                       Services                     seeks information about the real, underlying
                                                    needs of the customer
                                                   Matches these to available (or customized)
                                                    services
                                                   Identify new services to better meet client
                                                    needs
                                                   Effectively communicate services
                       Understanding               Sufficient knowledge of financials to
                       Financial Impact             understand impact on organisation
                                                   Ability to apply financial knowledge to advise
                                                    client of financial impact of staffing issues
                       Understanding               Understanding core business drivers of UQ
                       Organisational               including      students,       research      and
                       Business Drivers             international activities
                                                   Ability to connect practices to business
                                                    drivers
                                                   Ability to improve service delivery by linking
                                                    products to business drivers




0 – Competency not required for my role
1 – I have undeveloped proficiency in this competency
2 – I have / will need some proficiency in this competency
3 – I have / will need an intermediate level of proficiency in this competency
4 – I have / will need an advanced level of proficiency in this competency




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