Cincom Systems, Inc. in Cincinnati, Ohio, provides Plumbline Saves Cincom 12 Months
solutions that help customers simplify business
processes and transform corporate information into
competitive advantage, focusing on manufacturing Partner Profile
business software and services.
Cincom Systems, Inc. is located in Cincinnati, Ohio and has been in business for 37 years. Spanning five
decades, Cincom provides solutions to help customers simplify complex business processes and transform
corporate information into competitive advantage. Their software products include manufacturing control
systems, contact center and customer relationship management systems, databases, document management
systems, sales knowledge systems, and e-business solutions. Cincom has a track record for on-time, on-
Cincom needed knowledgeable staff to enhance the budget implementations that result in a quicker return on investment.
existing functionality of the Primary Publishing List
web part in the Business Portal Software
Development Kit (SDK) for Microsoft Dynamics™.
Cincom had a requirement for a Primary Publishing List web part that was more robust than the one that is
standard in Business Portal for Microsoft Dynamics. To address this need, the result viewer functionality had
to be enhanced. Unfortunately, Cincom was new to the technology and the product.
Working together, Plumbline Solutions and Cincom Cincom brought Plumbline Solutions in to develop a new web part that would integrate with Cincom’s existing
were able to customize the standard Primary Publish portal application. Plumbline Solution’s experienced developers were able to meet this requirement without
List, allowing Cincom to expedite the go-to-market Cincom expending additional time or budget to learn the new technology. Cincom was able to accelerate
time, while maintaining their budget. their ability to meet customers’ demands and advance their return on investment.
Customizing for Success
Plumbline Solutions worked with Cincom to design and implement an extensible and expandable Primary
Publishing List web part for Business Portal in Microsoft Dynamics that fits all their business needs. This
Cincom Business Framework
custom result viewer expands built-in queries to make them more dynamic for the user. The new result
Microsoft® Windows® SharePoint® viewer was extended to include non-viewable columns that allow the user to keep track of important
Services information. Plumbline broadened standard functionality by designing a custom Web service from which the
Microsoft Business Framework
new Primary Publishing List receives its data. A newly-designed public interface allows Cincom developers to
easily implement the custom Primary Publishing List and Web service.
Business Portal SDK for Microsoft
At Plumbline Solutions, success is measured by the final deliverable and the relationships that are formed.
Microsoft Visual Studio® .NET
Plumbline Solutions is not a “temp agency.” Plumbline Solutions is a partner in delivering excellence on every
engagement, always with the customer in mind.
What Cincom Has to Say About Plumbline Solutions
Produced a cost effective solution. “Plumbline had a professional approach, and took the time to understand our overall objectives.”
Reduced go-to-market time by
approximately 12 months. “They put the right people on the project, and delivered on schedule.”
Met demands of Cincom and their
customers. “It was a very satisfying experience, and one that we’ll remember when the next critical project rolls around.”
Increased Cincom revenue recognition.
Plumbline Saves Cincom 12 Months