CONFLICT RESOLUTION Dr. Carol Ann Traut
PLSC 4389.001 Office: MB4246
12:30-1:45 552-2341/-2850 firstname.lastname@example.org
MB4143 Hours: 9-11, MWF
SPRING 2012 SYLLABUS
Blessed are the peacemakers for they shall be called the children of God.
Book of Matthew, Chapter 5, The BIBLE
Peace is every step. Thich Nhat Hanh, Vietnamese Buddhist monk
Out of clutter, find simplicity, From discord, find harmony. In the middle
of difficulty lies opportunity. Albert Einstein
If you think you’re too small to have an impact, try going to bed with a
mosquito in the room. Anita Roddick
Rosenberg, Marshall B. (2003). Nonviolent Communication; A Language of Life. 2nd ed.
Encinitas, CA: PuddleDancer Press. ISBN: 1-892005-03-4
Fisher, Roger and Ury, William. Getting to Yes. There are many editions!!!!
Mayer, Bernard. (2000). The Dynamics of Conflict Resolution; A Practitioner’s Guide.
San Francisco: Jossey-Bass. ISBN: 0-7879-5019-x
Beer, Jennifer E. The Mediator’s Handbook. Consortium Publishers.
This course will introduce students to the role that leadership plays in the resolution of
conflict and peacemaking. It covers the basic theories of conflict, as well as the basic skills of
communication, facilitation, negotiation, and mediation needed for the successful resolution of
conflict. Aspects of conflict such as cultural differences, power differences, historical
differences, and individual differences will be included.
Student skills of conflict resolution are developed through readings, discussions, and case
studies. Students should leave class with a greater understanding of themselves and how to
handle conflict in their own professional and personal lives. In addition, students will begin to
develop their abilities at community building. Students will also develop and understanding of
how “alternative dispute resolution” procedures and careers are becoming increasingly important
in public and private decision making.
I. Jan.17, 19. Introduction to the world of conflict resolution.
Readings: Mayer, Preface
II. Jan.24, 26. Learning theories and language of conflict resolution and nonviolence.
Readings: Mayer, Ch.1
Note: Website #1 due September 23, 2010
III. Jan.31, Feb. 2. Cognitive, emotional, and behavioral aspects of conflict resolution.
Readings: Mayer, Ch.2
IV. Feb. 7, 9. Power differences and cultural influences.
Readings: Mayer, Ch.3-4
V. Feb. 14, 16. Resolution and the Meaning of Communication
Readings: Mayer, Ch.5-6
Note: Website #2 due March 6 after the midterm
Feb. 21, 23. Negotiation.
Readings: Mayer, Ch.7
VI. Tuesday, Feb. 28 only. Catchup and Review.
Readings: Rosenberg, Epilogue
******TEST l******Thurs., March 1 *****On Units I-VII
VII. Mar. 6, 8. Negotiation skills.
Readings: Fisher & Ury, Ch.1
SPRING BREAK, March 12-16
VIII. Mar.20, 22. The Fisher and Ury Method.
Readings: Fisher & Ury, Ch.2-5
X. Mar. 27, 29. Negotiation Challenges.
Readings: Fisher & Ury, Ch.6-8 plus Epilogue
XI Apr. 3, 5. Negotiation Challenges
Readings: Mayer, Ch.8, Impasse
XII. Apr. 10, 12. Mediation
Readings: Beers, Ch.1-2
XIII. Apr. 17, 19. Mediation principles and techniques.
Readings: Beers, Ch.3-4, Supporting... And Controlling.....
XIV. Apr. 24, 26. Mediation problem solving and venues.
Readings: Beers, Ch.5-6, Solving... and Informal Mediation...
Mayer, Ch.11 Graduate presentations.
XV. May 1, 3. Other approaches. Graduate presentations.
Readings, Mayer, Ch.12
Nota bene: This syllabus calendar is only a best estimate. As we work through this difficult
material we may have to alter dates. ONLY the test dates are set!
******Final Examination*****December 7, 5:30-7:30 p.m.*******
EXAMINATIONS AND GRADES:
This course is what you make of it! Conflict-resolution skills do not come easy in a competitive,
individualistic society. You will, I hope, at some point be really challenged to think through
your abilities to work toward peaceful and equitable solutions for problems. This class requires a
great deal of knowledge-based learning as well as reflective thinking. Attendance and
participation are essential to understanding the material and its applicability. Following are the
Midterm test 30%
Final examination 30%
Quizzes, other written work, participation 20%
2 web site evaluations* 20%
*Two web site evaluations are due during this semester. I want you to become familiar with
both the immensity of the topic and find resources for your own future use. These will be due
periodically. For your two evaluations: 2-3 page, typed, single-spaced (with double space
between paragraphs–and do use paragraphs!!!!) evaluation. List your name at top followed by
name of the organization and its web site address. Address these questions in your essay:
1. What are the purposes of the organization?
2. What kind of materials, activities, workshops, training does organization provide?
3. What “free-be’s” does web site offer?
4. Evaluate the quality of the website: how easy is it to use, are the links useful, is web
site visually appealing?
Some Conflict Resolution and Nonviolence Web Sites
vera.org Vera Institute of Justice
peacemakers.ca Peacemakers Trust (Canada)
ipj-ppj.org Institute for Peace and Justice
cpt.org Christian Peacemaker Teams.
ecapc.org Every church a peace church.
Oikoumene.org World Council of Churches
thekingcenter.org MLK JR. Center
avpusa.org AVP; Alternatives to Violence Project
catholicworker.org Catholic Worker Movement
amybiehl.org The Amy Biehl Foundation
amnesty.org Amnesty International
restorativejustice.org Justice Online
voma.org Victim Offender Mediation Association
afsc.org American Friends Service Committee.
Peacecorps.gov Peace Corps
peacepilgrim.com Peace Pilgrim
ncadv.org National Coalition Against Domestic Violence.
Preventchildabuse.org Prevent Child Abuse America
traumainstitute.org International Trauma-Healing Institute
optruth.org Iraq and Afghanistan Veterans of America
ncadv.org National Coalition Against Domestic Violence
safeyouth.org National Youth Violence Resource Center.
survivorsofsuicide.com Survivors of Suicide
thirdside.org Third Side
globalcoalitionforpeace.net Global Coalition for Peace
crnhq.org Conflict Resolution Network
planetpeace.ws Planet Peace
tolerance.org diversity and tolerance website
paxchristiusa.org Pax Christi-USA
nonviolence.com sports violence website
pacebene.org Pace e Bene
veteransforpeace.org Veterans for Peace
peacenow.org Americans for Peace Now
peace-action.org Peace Action
//acrnet.org Association for Conflict Resolution
Please share yours!