Football Unites, Racism Divides
Part-time Receptionist/Administrative Assistant (U-Mix Centre)
18.5 hours per week (2 posts)
SALARY RANGE £15039 - £16830 (pro-rata)
RESPONSIBLE TO Facility Development Manager
To provide a quality customer focused reception service,
telephone and customer focused receptionist service to support
the efficient operation of the U-Mix facility
To provide confidential administrative support, deal with customer
enquiries and queries, take bookings, undertake typing/word
PURPOSE OF JOB processing to required standards of accuracy and timescales.
To assist in the administration of agreed financial systems
Provide basic diary support and arrange meetings. Provide visitor
reception service and hospitality arrangements for meetings as
Some evening and weekend work will be required
JOB DESCRIPTION FOR POST OF:- Facility Receptionist/Administrative Assistant
SPECIFIC DUTIES AND RESPONSIBILITIES
To provide a reception, booking and information service to personal and telephone
To organise the reception area, ensuring that information is available to callers.
To provide administrative support to the Facility Development Manager and
Programme Development Assistants ensuring the efficient and effective use of the
facility and all resources.
To operate and assist in the development of administrative and IT systems, providing
a text processing, and data inputting service and the administration of financial
To maintain the booking system, that will include the synthetic sports pitch and all the
rooms within the U-MIX facility
To undertake general office duties including mail, filing, photocopying and collating.
To undertake training and continuous personal development identified as relevant to
To ensure confidentiality of all information
To undertake any other duties as appropriate to the grade and purpose of the post as
may be required after negotiations between management, the post holder and
appropriate Trade Unions.
To work collaboratively as part of the Facility team and to contribute to team meetings
To take responsibility for providing support to ensure meetings and events run
To work collaboratively and contribute to the maintenance and enhancement of
effective working relationships with colleagues involved by Football Unites Racism
To maintain and order office suppliers and materials to support day to day
operation of the Facility.
KNOWLEDGE AND SKILLS
ICT, administrative and communication skills
To assist in the operation of financial procedures in accordance with facility
procedures by maintaining information systems and other associated clerical tasks.
Work flexibly as required to ensure that levels of services provision are achieved
within agreed frameworks for flexible working, including evening and weekend
work. Some evening and weekend work will be required
Whilst operating through an identified facility base, on occasions may be required
to attend events and meetings at other sites.
Minimal physical effort required, although there will be a demand to transport
Normal requirements for precision and speed associated with office based duties.
Health and Safety
Primarily office based.
The role may involve dealing with vulnerable service users who require physical,
due to disability and emotional support that could include complaints regarding
procedures and performance and other factors that impact upon the facility
The post holder must, at all times carry out their duties and responsibilities in
accordance with U-Mix policies and procedures, in particular those relating to
Equal Opportunities, Health and Safety, and the Environment
To undertake any other duties and responsibilities appropriate to the grade and
purpose of the job as may be determined between the post holder, management
and the appropriate trade union
It is the responsibility of all staff to be vigilant and to immediately report to any
child protection concerns, suspicions or allegations they have or are made aware
of, no matter how small or trivial they may appear to be
Any child protection concerns, suspicions or allegations staff may have or are
made aware of, no matter how small or trivial they may appear to be should be
escalated to either the FURD Coordinator, Facility Development Manager or
Programme Development Assistant, immediately
To maintain personal and professional development to meet the changing
demands of the job, participate in appropriate training activities.
To work with computer and other new technology and associated systems as
QUALIFICATION Level 3 qualification in Business Administration or
KNOWLEDGE The responsibilities expected of a
receptionist/admin assistant, eg:
- Telephone and reception work.
- Servicing meetings
- Working with confidential information
EXPERIENCE Efficient and effective use of administrative,
information and IT systems.
Telephone and reception work
Organising self to achieve team and service
SKILLS Servicing meetings.
Communication skills both oral and written
Maintenance of administrative, financial and ICT
Message taking and informing others
Operating financial systems
PERSONAL QUALITIES Working with confidential information.
Dealing sensitively and appropriately with Facility
users and other partners
WORK RELATED CIRCUMSTANCES Contributing to providing a healthy and safe
Working under own initiative and as part of a team.
Ensuring the efficient and effective use of