Beyond Shelter Initiative Systemic Change in Clackamas County, Oregon by 55sFeu


									       Melissa Erlbaum, ED
Clackamas Women’s Services
 Geographic region (urban, suburban, rural)
   Few nonprofit agencies
     Long standing
     Community based grassroots
   Strong County government presence
   Large % of services delivered through the County system
   High value on long standing relationships
   Community ripe for collaboration
   Centralized intake system didn’t include all partners
   Prevention efforts weren’t streamlined and inadequate
   County’s homeless services/philosophy were deeply entrenched in the HUD
    COC system
   10 year plan included vision for prevention
•   Homeless Service Providers
•   Domestic Violence Provider
•   Youth Services
•   DHS
•   Workforce development
•   Clackamas County: Social
    Services & Community
•   Rent Well Program (tenant
•   Faith Based
•   School Homeless Liaisons
•   Special Needs Providers
•   Housing Authority
Benefits                                Challenges

    Experience with CCR               HMIS
    Strong advocacy skills            Strict Confidentiality standards
    Expertise in safety planning      Less formal experience with
     and crisis intervention            homeless service system
    Experience with voluntary
                                       Historically focused on shelter
     services models
                                        as primary means for safety
    Access to different funding
                                       Resource competition
    Understanding of trauma
     informed services
•   Understand mission, values and limitations about
    partner agencies

•   Determine timeline and meeting schedule

•   Build a conceptual program model

•   Aligning networks

•   Examine the diversity of perspectives
   Housing First Philosophy
   Address current gaps
   Joint resource acquisition
   Streamline access points
   Shared policies and procedures
   Comprehensive data collection
   Reporting/Evaluation
   Cultural competency
   Map out current system

   Document need

   Determine target population

   Create unified assessment

   Shared policies and procedures

   Determine short/long-term goals and measures (outputs, outcomes etc)

    In our community this took place over four months of bi-weekly meetings that followed an initial 4-5
    meetings/trainings geared to get a “temperature read” of the propensity for change in the existing
   County’s Department of Health, Housing and Human Services contracts HPRP funds to CWS & NHA.

   CWS is the lead agency for 3 year United Way Systemic Change grant (contracts to the County’s Rent Well

    Program and NHA).

   CWS has Office on Violence Against Women Transitional Housing funding

   CWS & NHA have joint private foundation funding

   Culturally specific services – both partnership and inte

   Unified assessment tool

   Shared policy manual

   Engage in joint resource acquisition

   Cross training and joint training

   New prevention system has been created

   Streamlined process

   Effective use of resources

   Gained political will
   Housing Rights &        CWS 24-hour crisis     Established physical
    Resources Line               line                access points

                          Referral to CWS or    Data Collection
                         NHA for Assessment      -Centralized

Action Plan
Developed             Prevention                             Services

   Diversion          Shelter

               Housing                                  Stabilization –
                search                                 integration into
Clackamas Women’s Services Beyond Shelter Housing Initiative-Internal Program Model
                                                     Survivor at Risk of Homelessness/
                                                     Fleeing Violence

          Homeless Prevention
                                                                                   CWS Emergency Shelter
 30-40 households                                                                                                        Casa Hogar-
                                                                                    (Victims of domestic and
                                                                                  sexual violence)- 14 beds +            Spanish
 •Utility Assistance                                                                                                     Speaking Shelter
 United Way Community Investment Grant                                                   hotel voucher s
                                                                                                                         6 beds (master
 HUD- HPRP Funds                                                                     (capacity expansion May
 Private funds                                                                                 2012)

 Rapid Re-Housing & Diversion
 30-50 households
 •Low to Moderate Barriers
 •Economics are primary barrier                                                   HACC-
                                                          Transitional                                  Permanent
 •Approx 6-12 month subsidy                                                       24 units-set                                 Other
                                                            Housing               aside for DV          Supportive
 •Shelter stay not to exceed 4 months                •Moderate to Severe                                                       Subsidized &
                                                                                  voucher/priority-     Housing
 United Way Community Investment Grant               Barriers                                                                  Non-
                                                                                  CWS provides          Shelter + Care
 (Northwest housing Alternatives & CC Social         •Special Needs                                     (County HA)            Subsidized
 Services Rent Well)                                                              support services                             Permanent
                                                     •18-24 months                                      CWS PSH-
 HUD Homeless Prevention and Rapid Re-housing                                                           HUD)                   Housing
 Private funds

Move In                                                                                               Oxford Model
                                                     Scattered Site –Tenant     Transitional
Assistance                 Shallow Rental                                                             Housing for
                                                             Based              Housing
•Deposit                      Subsidy                                                                 DV Survivors
                                                   30-35 Households             Facility
Assistance             •Max monthly subsidy        •30% of income rent                                Pilot Project by
•Arrears & Utility     •50% rent to income ratio                                                      Recovery Abuse
                                                   contribution                 operated by
Asst.                  •Contribution to rent 30-   OVW-VAWA THP grant           partner agencies      Program
•3-6 month             50% of income                                            (Janssen, NHA,        MACG funding
                                                   HUD- THP
subsidy                •Market rate housing        Private foundation support   B2H)
                       •12 months (18 max)
   Salary differences

   Continuum of Care System & 10 Year Plan to End Homelessness

   Long standing HRR line

   Internal culture shifts within partner agencies (moving from shelter

    based system to housing based system)

   County budget cuts- impact on County services and employees
   Utilize an MOU (revisit regularly)

   Cross agency team building activities and training

   Include culturally specific partners in all aspects of planning

   Establish communication systems

   Define roles and responsibilities

   Solicit commitment from all partners

   Regular meetings

   Shared learning and shared responsibilities
   High success rates
   Staff satisfaction
   Staff skill level increased
   Increased participant feedback rates with high level
    of reported satisfaction
   System infrastructure remains solid despite
    changes in funding patterns
   Flexible system
   Data informed
   Political will and capital
   Collaborative fundraising
Summative evaluation

Program monitoring/evaluation
o   Leadership

o   Collaborative planning

o   Financial leverage

o   Provider infrastructure

o   Credible data

o   Network of allies
       Melissa Erlbaum, ED
Clackamas Women’s Services
         503-722-2366 Ext 106

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