Microsoft� Office Outlook� 2007 Training

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Microsoft� Office Outlook� 2007 Training Powered By Docstoc
					  ICT Staff Development presents:


                   ®
  Microsoft Office
       ®
Outlook 2007 Training

      Get up to Speed
Course contents
• Overview: A new version of Outlook

• Lesson 1: What’s changed and why

• Lesson 2: Find everyday commands

• Lesson 3: Send and receive attachments and
  pictures

Each lesson includes a list of suggested tasks and a set of
test questions.



                         Get up to speed
Overview: A new version of Outlook
        Look out! There’s a new version of
        Outlook.

        It has a whole new look along with new
        features. But don’t worry, that doesn’t
        mean you’ll need to spend a lot of time
        learning a new program.

        Instead, the new design and new
        features will help you more efficiently
        and easily accomplish the tasks you
        do in Outlook every day.



                      Get up to speed
Course goals
• Move around in Outlook 2007. Learn about the things that
  have changed, and why.

• Find commands on the Ribbon and do the things you do
  every day: read and send e-mail, work with appointments
  and meetings, and use your contacts.

• Send and receive pictures and attachments. Ensure that
  recipients will be able to open attached files that use the
  new 2007 Microsoft Office release file formats.




                           Get up to speed
     Lesson 1

What’s changed and why
What’s changed and why
                                                         The first time you
                                                         create a message in
                                                         Outlook 2007 (or open
                                                         one you receive),
                                                         you’ll see the Ribbon.

                                                         It’s the band across
                                                         the top of the window.


One of the most dramatic changes in Outlook, the
Ribbon gives Outlook its new look.

But as you get up to speed, you’ll see that the change
is more than visual—it’s there to help you get things
done more easily and with fewer steps.



                                  Get up to speed
Introducing the Ribbon
                                                       Here’s a new e-mail
                                                       message. The Ribbon
                                                       is at the top of the
                                                       window.

                                                       The Ribbon is visible
                                                       each time you create
                                                       or edit something in
                                                       Outlook.

Why the new system? Microsoft carefully researched
how people use commands in Outlook.

As a result of that research, some Outlook commands
are now more prominent, and common commands are
displayed and grouped in ways that make them easy to
find and use.


                                Get up to speed
A closer look at the Ribbon
                                                           To better help you
                                                           learn how to use the
                                                           Ribbon, here’s a guide
                                                           to its basic
                                                           arrangement.




1   Tabs: The Ribbon is made up of different tabs, each
    related to specific kinds of work you do in Outlook.
2   Groups: Each tab has several groups that show related
    items together.
3   Commands: A command is a button, a box to enter
    information, or a menu.

                                  Get up to speed
The Ribbon shows what you need
                                                           Once again, you’ll
                                                           encounter the Ribbon
                                                           when you take certain
                                                           actions such as
                                                           creating messages,
                                                           calendar entries, or
                                                           contacts.




The Ribbon shows tabs and commands appropriate for
what you’re doing.

That is, the tabs on the Ribbon will differ depending on
the area of Outlook you’re working in.




                                   Get up to speed
The Ribbon shows what you need
                                                   The picture shows
                                                   some of these
                                                   differences.




1   A new message shows the Message and Options tabs.
2   A new appointment shows the Appointment tab.
3   A new contact shows the Contact tab.




                                Get up to speed
There’s more than meets the eye
                                                             A small arrow at the
                                                             bottom of a group
                                                             means there’s more
                                                             available than what
                                                             you see.

                                                             This button is called
                                                             the Dialog Box
                                                             Launcher.

The picture shows that to see a full list of font options,
you’d click the arrow next to the Basic Text group on the
Message tab of a new e-mail message.




                                   Get up to speed
The Mini toolbar
                                                             The Mini toolbar
                                                             allows you to quickly
                                                             access formatting
                                                             commands right
                                                             where you need them:
                                                             in the body of an
                                                             e-mail message.




The picture shows how it works:

1   Select your text by dragging with your mouse, and then
    point at the selection.
2   The Mini toolbar appears in a faded fashion. If you point
    to it, it becomes solid. You can click a formatting option.


                                    Get up to speed
The Quick Access Toolbar
                                                           The Quick Access
                                                           Toolbar is a small
                                                           toolbar above the
                                                           Ribbon.

                                                           It’s there to make the
                                                           commands you need
                                                           and use most often
                                                           readily available.

What’s best about the Quick Access Toolbar? What’s on
it is up to you.

That is, you can add your favorite commands to it with a
simple right-click.




                                  Get up to speed
The Quick Access Toolbar
                                                         You’ll see and use
                                                         different Quick Access
                                                         Toolbars depending
                                                         on the area of Outlook
                                                         that you’re working in.




For example, customizations that you make to the Quick
Access Toolbar for messages you send will not appear
on the Quick Access Toolbar for Contacts.




                                 Get up to speed
Keyboard shortcuts
                                                       If you use keyboard
                                                       shortcuts instead of a
                                                       mouse or other
                                                       pointing device, you’ll
                                                       noticed that some
                                                       shortcuts are the
                                                       same but that others
                                                       have changed.


With the introduction of the Ribbon, commands are in
new locations, so shortcuts that begin with ALT will
probably be different from earlier versions.




                                 Get up to speed
Keyboard shortcuts
                                                         If you use keyboard
                                                         shortcuts instead of a
                                                         mouse or other
                                                         pointing device, you’ll
                                                         noticed that some
                                                         shortcuts are the
                                                         same but that others
                                                         have changed.


To find your way around:

1. Start by pressing ALT.
2. Press the indicated key to see the correct tab, and
   then press the letter to access the command you
   want.


                                   Get up to speed
Know your options
                                                             Outlook provides
                                                             many options to help
                                                             you change how
                                                             things look and work.

                                                             The way you access
                                                             these program options
                                                             hasn’t changed.



As shown in the picture, you’ll still click Options on the
Tools menu from within the main Outlook window and
use the Options dialog box.




                                    Get up to speed
More about options
                                                          In Outlook 2007, you
                                                          set options from a few
                                                          different locations.




Options for writing e-mail

If you want to change your settings for writing e-mail—
for example, to make the spelling checker stop ignoring
words in uppercase—you do that from the Editor
Options dialog box.



                                  Get up to speed
More about options
                                                    In Outlook 2007, you
                                                    set options from a few
                                                    different locations.




Start by creating a message, and then do this:

1   Click the Microsoft Office Button     .
2   Click Editor Options.




                                  Get up to speed
More about options
                                                       In Outlook 2007, you
                                                       set options from a few
                                                       different locations.




Options for sending e-mail

When you send an e-mail message, you can choose
how that message is sent. You set these options from
tabs available on the Ribbon for the open message.




                                 Get up to speed
More that’s new: the To-Do Bar
                                                    Located at the far right
                                                    of the window, the
                                                    To-Do Bar is visible
                                                    wherever you happen
                                                    to be working in
                                                    Outlook.




The To-Do Bar is there to help you keep track of
upcoming tasks and appointments.




                                  Get up to speed
More that’s new: the To-Do Bar
                                                     Located at the far right
                                                     of the window, the
                                                     To-Do Bar is visible
                                                     wherever you happen
                                                     to be working in
                                                     Outlook.




The picture calls out a few of its key elements:
1   Date Navigator
2   Upcoming calendar appointments
3   A place to enter new tasks by typing
4   Your task list


                                   Get up to speed
A new look for the calendar
                                                         The new design of the
                                                         calendar in Outlook
                                                         2007 makes it easier
                                                         to see what’s what.

                                                         Moving around is
                                                         easier, too.




The picture shows some examples:

1   Bigger buttons make it easier to quickly switch between
    daily, weekly, and monthly calendar views.
2   Back and Forward buttons let you quickly go to the next
    day, week, or month in the calendar.


                                  Get up to speed
A new look for the calendar
                                                        The new design of the
                                                        calendar in Outlook
                                                        2007 makes it easier
                                                        to see what’s what.

                                                        Moving around is
                                                        easier, too.




The picture shows some examples:

3   Also new is the Tasks area. It shows your current and
    upcoming tasks and tracks your accomplishments, too.




                                 Get up to speed
A new look for contacts
                                                         In Outlook 2007,
                                                         Electronic Business
                                                         Cards make contacts
                                                         easy to view and easy
                                                         to share.




You’ll first notice the new look for contacts when you
click Contacts to switch to that area of Outlook.

You can send Electronic Business Cards through e-mail.
You might want to include your own Electronic Business
Card as part of your e-mail signature.



                                    Get up to speed
A new look for contacts
                                                        Notice that in this
                                                        picture, the Navigation
                                                        Pane is minimized to
                                                        show more of the
                                                        Contacts pane.




You can minimize the Navigation Pane from any area of
Outlook by clicking the Minimize the Navigation Pane
button.




                                 Get up to speed
Suggestions for practice
1. Create a message and see the Ribbon.

2. Use the Mini toolbar, use a Dialog Box Launcher, and add a command to
   the Quick Access Toolbar.

3. Open a message and see the Ribbon for a received message.

4. Set program options, e-mail editor options, and e-mail message options.

5. Use keyboard shortcuts.

6. Explore the To-Do Bar and see how to customize it.

7. Look around in your calendar and look at contacts in the new Business
   Card view (optional).

Online practice (requires Outlook 2007)

                              Get up to speed
Test 1, question 1
The Ribbon will look the same for a new e-mail message and
a received e-mail message. (Pick one answer.)



1. True.

2. False.




                            Get up to speed
Test 1, question 1: Answer
False.



What’s on the Ribbon will be different because your needs for dealing
with the new and received e-mail messages are different.




                              Get up to speed
Test 1, question 2
You’ve switched to the calendar and you’re ready to explore
its new look. To make more room in the Outlook window to
see it, you could do which of the following from within
Outlook? (Pick one answer.)

1. Use the buttons at the top to hide detail.

2. Minimize the Navigation Pane.

3. Change your screen resolution settings.




                                Get up to speed
Test 1, question 2: Answer
Minimize the Navigation Pane.




In this version of Outlook, you can minimize the Navigation Pane by
clicking the Minimize the Navigation Pane button.




                                Get up to speed
Test 1, question 3
To use a keyboard to access commands on the Ribbon, start
by pressing which key? (Pick one answer.)



1. CTRL.

2. ALT.

3. SHIFT.




                           Get up to speed
Test 1, question 3: Answer
ALT.



Press ALT and you’ll see letters displayed to help you with your next
move.




                               Get up to speed
     Lesson 2

Find everyday commands
Find everyday commands
                                                         You’ve got Outlook
                                                         2007 installed and
                                                         you’ve taken time to
                                                         learn about some of
                                                         the ways it differs from
                                                         previous versions.

                                                         Now it’s time to get to
                                                         work.

Will it be easy to do the things you’ve always done in
Outlook?

This lesson will show you that the answer is yes.




                                   Get up to speed
Create a new message
                                                              It’s time to write and
                                                              send your first e-mail
                                                              message using the
                                                              new Outlook.

                                                              What do you need to
                                                              know? For starters,
                                                              some things haven’t
                                                              changed.

The first thing you need to know to get started is that you
don’t need to know anything new. All of the old ways to
start a new message still work.

In a new message, first get oriented to the Ribbon. The
Message tab is on top, with the commands you’re most
likely to use every time you create and send a message.


                                   Get up to speed
Create a new message
                                                              Using other tabs

                                                              If you’re having
                                                              trouble finding a
                                                              command or button,
                                                              you may need to look
                                                              on another tab.




For example, to insert a picture so that it appears in line
with the text of your message (not as a separate
attachment), you’ll need to switch to the Insert tab.




                                    Get up to speed
Use the Address Book to add recipients
                                                 Do you use the
                                                 Address Book to add
                                                 names to the To, Cc,
                                                 and Bcc fields?




You’ll find the Address Book command on the
Message tab.




                               Get up to speed
Show or hide the Bcc field
                                                     If you prefer to type
                                                     e-mail addresses
                                                     directly in the To and
                                                     Cc boxes, you may
                                                     also want to know how
                                                     you can show the Bcc
                                                     field so that you can
                                                     type names there, too.


The picture shows the location of the Show Bcc
command.

As you can see, you’ll find it on the Options tab.




                                   Get up to speed
Include your signature
                                                          Do you use a personal
                                                          e-mail signature at the
                                                          end of your Outlook
                                                          messages?




The same signature you used in earlier versions will be
available when you upgrade to Outlook 2007.

If you didn’t use signatures (maybe they seemed too
complex or you could never remember how to create
them or where to find them), you’ll be surprised to see
how easy signatures are in Outlook 2007.

                                   Get up to speed
Include your signature
                                                            You can modify
                                                            existing signatures or
                                                            create new ones, as
                                                            well as set a default
                                                            signature.

                                                            Start by clicking the
                                                            arrow under the
                                                            Signature command.

The picture shows what happens next:
1   If you created signatures previously, you’ll see them
    listed here.
2   To create new signatures, set a default signature, or
    modify existing signatures, click Signatures.


                                   Get up to speed
Use flags and reminders
                                                          Flags and reminders
                                                          can help you and
                                                          others remember to
                                                          do things.




To add a flag, reminder, or both when you’re creating a
message, start by clicking Follow Up in the Options
group of a new message.




                                   Get up to speed
Use flags and reminders
                                                         Follow up for
                                                         yourself

                                                         Suppose you send a
                                                         message to a
                                                         colleague that says
                                                         “I’ll follow up with you
                                                         tomorrow.”



To be sure that you remember to do that, flag the
message for yourself by clicking Follow Up and then
clicking Tomorrow.

The message is flagged and added to your To-Do List in
Tasks. It also shows up as an item in your own To-Do
Bar.

                                 Get up to speed
Use flags and reminders
                                                           Follow up for the
                                                           recipient

                                                           You can also attach a
                                                           follow-up flag for your
                                                           recipients by using the
                                                           Flag for Recipients
                                                           command, highlighted
                                                           in the picture.

Before you send the message, you specify when you
want the recipient to be reminded to follow up with you.

As the picture shows, the received message will include
a flag and the bell icon. As long as the recipient keeps
the message in his or her Outlook mailbox, a reminder
will be displayed at the time you specify.

                                   Get up to speed
Respond to a message
                                                        E-mail isn’t just about
                                                        sending…

                                                        …it’s also about
                                                        receiving and replying.




When you reply from an open message, you’ll use the
buttons in the Respond group on the Message tab of
the Ribbon.

You’ll notice that what’s on the Ribbon in a received
message is different from what’s on it for a new mail
message.

                                   Get up to speed
Whoops! Need to recall a message?
                                                             You’ve just sent a
                                                             message and realize a
                                                             key detail is wrong.

                                                             (You wrote “bored”
                                                             instead of “board”
                                                             when discussing the
                                                             results of the last
                                                             board meeting.)

If you’re using Microsoft Exchange Server for your e-
mail, you may be able to recall the message that you
just sent.

If you act before a recipient reads the message, recalling
it will allow you to send a corrected version to that
person and avoid possible embarrassment.

                                   Get up to speed
Whoops! Need to recall a message?
                                                            You’ve just sent a
                                                            message and realize a
                                                            key detail is wrong.

                                                            (You wrote “bored”
                                                            instead of “board”
                                                            when discussing the
                                                            results of the last
                                                            board meeting.)

Here’s what to do:

1   In the Navigation Pane, click Sent Items to switch to
    that folder.
2   In the Sent Items folder, double-click the message that
    you want to recall to open it.


                                  Get up to speed
Whoops! Need to recall a message?
                                                      You’ve just sent a
                                                      message and realize a
                                                      key detail is wrong.

                                                      (You wrote “bored”
                                                      instead of “board”
                                                      when discussing the
                                                      results of the last
                                                      board meeting.)

Here’s what to do:

3   In the open message, click Other Actions in the
    Actions group, and click Recall This Message.




                                 Get up to speed
Make time and remember to do things
                                                           Outlook isn’t just
                                                           about e-mail.

                                                           It’s also about
                                                           organizing your time,
                                                           which you do in the
                                                           calendar.




When you create or open an item in your calendar, you’ll
see that the Ribbon shows groups and commands
appropriate for helping you manage your time.




                                  Get up to speed
Make time and remember to do things
                                                          When you create any
                                                          type of calendar entry,
                                                          a reminder is set
                                                          automatically.




To change the reminder time for an appointment:

1   On the Appointment tab, click the arrow to open the
    Reminder list and then select a time.
2   Once you’ve made a change, click Save & Close on the
    far left of the Ribbon.


                                 Get up to speed
Want to create a meeting? Invite others
                                                         An appointment is just
                                                         for yourself.

                                                         When others are
                                                         involved, create a
                                                         meeting.




1   On the Appointment tab, click Invite Attendees.
2   A To button and box appear. Type names directly in the
    box or click the To button to add invitees by selecting
    from a list.




                                  Get up to speed
Want to create a meeting? Invite others
                                                            An appointment is just
                                                            for yourself.

                                                            When others are
                                                            involved, create a
                                                            meeting.




3   Once you’ve entered all of the meeting details, click
    Send to send the invitation to the other meeting
    participants.




                                   Get up to speed
Work with a contact
                                                         When you open or edit
                                                         a contact, you’ll use
                                                         the buttons in the
                                                         Show group to show
                                                         or hide more
                                                         information about a
                                                         contact.




For example, if you want to note the birthday or
anniversary of a contact, click the Details button and
then select the appropriate date next to Birthday or
Anniversary.




                                   Get up to speed
Suggestions for practice
1. Use the Address Book and Bcc.

2. Check spelling and grammar.

3. See signatures.

4. Add a flag to follow up.

5. Respond to a message; recall a message (optional).

6. Schedule an appointment and set a reminder.

7. Create a new contact.

8. Edit a business card.

Online practice (requires Outlook 2007)

                              Get up to speed
Test 2, question 1
To start a new message, you use the Ribbon. (Pick one
answer.)



1. True.

2. False.




                            Get up to speed
Test 2, question 1: Answer
False.



You create a message just as you’ve always done.




                             Get up to speed
Test 2, question 2
Which of the following allows you to quickly show or hide the
Bcc field in a message? (Pick one answer.)



1. The Address Book.

2. The Quick Access Toolbar.

3. The Show Bcc button on the Options tab.




                               Get up to speed
Test 2, question 2: Answer
The Show Bcc button on the Options tab.



The last lesson described how in Outlook, you have a lot of options. You
access the button from a tab specifically for message options, the
Options tab.




                               Get up to speed
Test 2, question 3
You’ve just sent a message with an outrageous typo and you
want to recall it. What’s the first step? (You already know that
you’re using Microsoft Exchange Server.) (Pick one answer.)


1. From the main Outlook window, click Recall This Message on
   the Actions menu.

2. Locate and open the message in the Sent Items folder.

3. Locate and select the message in the Sent Items folder.




                              Get up to speed
Test 2, question 3: Answer
Locate and open the message in the Sent Items folder.



You’ll open the message from Sent Items, and then use a command on
the Ribbon: Click Other Actions in the Actions group, and click Recall
This Message.




                              Get up to speed
        Lesson 3

Send and receive attachments
        and pictures
Send and receive attachments and pictures
                                                           Sending and receiving
                                                           attached files in
                                                           Outlook 2007 is just
                                                           as easy as it’s always
                                                           been—and in some
                                                           ways, even easier.

                                                           What’s easier?


When you receive attached pictures or Microsoft Office
files, you’ll be able to use the Attachment Previewer to
preview those attachments right in the Outlook
Reading Pane.

And if you’re sending pictures, the Ribbon will help you
send them just the way you want them.


                                   Get up to speed
Include an attachment
                                                         Including an attached
                                                         document or picture
                                                         with your message is
                                                         easier than ever.




Just as you’ve always done, you’ll begin by creating a
new message. Then you’ll use the Attach File
command on the Ribbon.




                                  Get up to speed
Include an attachment
                                                     Where you’ll find
                                                     Attach File

                                                     Including an
                                                     attachment is a
                                                     common activity, so
                                                     you’ll find Attach File
                                                     on both the Message
                                                     tab and the Insert tab.

The picture shows it on the Insert tab.




                                   Get up to speed
Include an attachment
                                                         You can’t attach just
                                                         anything

                                                         Outlook will block
                                                         certain types of file
                                                         attachments.




This behavior is unchanged from earlier versions.

However, you may be interested to know that some file
types that were previously blocked are now allowed and
some new types have been added to the blocked list.




                                  Get up to speed
Include a picture in line with text
                                                                In Outlook, it’s easy to
                                                                send pictures in the
                                                                body of your e-mail
                                                                messages instead of
                                                                as separately attached
                                                                files.




To do this:

1   Click the Picture command on the Insert tab.
2   As shown in the illustration, you’ll see a picture in the
    body of the message.



                                    Get up to speed
Picture this: tabs that come and go
                                                           The discussion of
                                                           pictures provides an
                                                           opportunity to explain
                                                           one more thing about
                                                           the Ribbon:

                                                           Some tabs only
                                                           appear when you do
                                                           specific tasks.

For example, when you:

1   Select a picture that you’ve inserted into a message…
2   …you’ll see that Picture Tools appear on the Ribbon.
3   The Format tab includes commands that you can use to
    edit the picture before you send it.

                                 Get up to speed
Preview attachments before you open them
                                                          In Outlook 2007, you’ll
                                                          receive attachments
                                                          just as you did in
                                                          earlier versions.

                                                          And now, some
                                                          attached files can be
                                                          previewed right from
                                                          the Reading Pane.

Suppose someone sends you two Microsoft Office
Visio® diagrams as attachments, but you only care about
the one that shows the new training room in your
building.

How could you quickly decide which file to open or save
to your hard disk?


                                 Get up to speed
Preview attachments before you open them
                                                           As the picture shows,
                                                           attachment previewing
                                                           could be your answer.




Attachment previewing allows you to display previews of
certain file types right from the Outlook Reading Pane.
You can do this without having to open the attached
files.

To preview an attachment, click its icon. The attachment
preview appears in the Reading Pane.


                                  Get up to speed
How others receive attachments that you send
                                                            When you use
                                                            Outlook 2007, people
                                                            will receive attached
                                                            files that you send just
                                                            as they always have.




What has changed is the file format used by some 2007
Office system programs.

Attachments that you send or receive may use this new
format, which keeps file sizes smaller and helps keep
files safer. Outlook fully supports sending and receiving
files that use the new formats.


                                   Get up to speed
How others can view attachments that you send
                                                            If you’ll be sending a
                                                            Word 2007, Excel
                                                            2007, or PowerPoint
                                                            2007 file to someone
                                                            who hasn’t yet
                                                            upgraded to the 2007
                                                            release of Office, there
                                                            are two options.


• You can save the file in the 97-2003 file format before
  you send it.
• Colleagues who have Microsoft Office versions 2000
  through 2003 can open, edit, and save 2007 files by
  installing the Microsoft Office Compatibility Pack for
  2007 Office Word, Excel, and PowerPoint File
  Formats, offered free by Microsoft.

                                   Get up to speed
Suggestions for practice
1. Attach a file to a message and send it to yourself.

2. Insert a picture in line with the text of your message.

3. Preview an attachment.

4. See which previewers you have installed (optional).




Online practice (requires Outlook 2007)




                                Get up to speed
Test 3, question 1
How do you include a picture in line with the text of your
message? (Pick one answer.)



1. Use the Rich Text file format.

2. Use the File command on the Insert tab.

3. Use the Picture from File command on the Insert tab.




                               Get up to speed
Test 3, question 1: Answer
Use the Picture from File command on the Insert tab.




                            Get up to speed
Test 3, question 2
You’ve received a message with two JPEG picture
attachments. What’s the fastest way to determine whether
you want to save the attachments? (Pick one answer.)


1. Open the message and double-click each attachment icon.

2. Click the attachment icons in the Reading Pane.

3. Right-click the attachment icon and click Open.




                              Get up to speed
Test 3, question 2: Answer
Click the attachment icons in the Reading Pane.



Clicking the attachment icons will allow you to see a preview of the
pictures, one at a time, right in the Reading Pane. This technique will
work for other types of attachment as well: PowerPoint presentations,
Word documents, or Excel workbooks, to name a few.




                                Get up to speed
Test 3, question 3
In the 2007 Office release, many programs use a new file
format. How has this file format affected Outlook 2007? (Pick
one answer.)


1. When you create a new e-mail message, it will use this new
   file format.

2. Attachments that you send or receive may use the new format.

3. Attached files will appear in line with the text of the e-mail
   message.




                                 Get up to speed
Test 3, question 3: Answer
Attachments that you send or receive may use the new format.



Outlook fully supports sending and receiving files in the new file format.
And, if you’re working with people who haven’t yet upgraded, you’ll have
choices about how to make sure they can read those files.




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Quick Reference Card
For a summary of the tasks covered in this course, view the
Quick Reference Card.




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