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									Coach Development Programme




        Facilitated by Marion Parris
    Parris King Developing Potential Ltd
   01332 381888/marion@parrisking.com
      Objectives

 Discuss principles of self-mastery
 Identify managing upwards influence strategies
 Identify guidelines for joint problem solving
 Respond appropriately to challenging situations




        A sample of 10 slides from a 3 day programme
    Programme Purpose

To enable our managers to develop a
 ‘coaching’ approach to leadership, in
  order to unlock more of our people’s
 potential and enhance individual and
         business performance



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       Benefits of Coaching

In three groups identify the benefits of
  coaching;
   For yourself
   For individuals in your team
   For the organisation as a whole

Prepare on flipchart to present back to the
group


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     Feedback is…
                              BRIDGE




     Known Intention                           Unknown Intention



     Unknown Impact                              Known Impact
ME                                     Others
… revealing the intent and understanding the
                   impact

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        Performance & Coaching

“If people don’t feel valued for their contributions, all the
   hard work and high expectations in the world will not
     be enough for a company to be high performing."

          Susan Lucia Annunzio, “Contagious Success”
         Hudson Highland Center for High Performance




            A sample of 10 slides from a 3 day programme    6
         Spectrum of Management Styles

Non-Directive


                                                                        PULL


                             PUSH

    Directive

            Telling what   Solving someone’s Giving   Offering   Asking questions Helping another
            to do          problem           advice   guidance                    solve own problems




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               Coaching in Context
       Help
 individuals to
                                                                  Set the vision,
 learn/ get the
                                                                     describe
     solution
   themselves
                      COACH                           LEAD       what things the
                                                                 team should do
rather than tell/
      teach
      them.



                                 MANAGE
     Make sure the team is
     doing things correctly;
      i.e. task & discipline.


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         The Precision Model…’
                                  VERB
                                  ‘ I need to improve how I
 NOUN /
                                  communicate/facilitate/influence’
 PRONOUN
                                  Encourage to be more specific, gather examples
 ‘The finance
 leadership team
 are set in their
                             COMPARISON
 ways’……….
 What/who specifically       …’I need to be better ….than
 is that?                    who/what?’
                             Challenge with respect….’do you, who says?’


SELF - LIMITATION
‘I must attend the
Management Review                      GENERALISATION
every week’                            ‘I always use too much humor
What would happen if you               in my
did/did not?                           presentations’…..challenge with
                                       respect

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                 Levels of Feedback
                                                                          “what was the purpose of
         generates
 ownership & action
                                      focused self assessment             the report? To what extent
                                                                          do you think this draft
                                                                          achieves that?”

generates ownership
  but limited specific               generalised self assessment          “how do you feel about
               action                                                     this report?”



         generates no                    specific judgement          “the layout of your report is
           ownership                                                 too downmarket for its
                                                                     readership”


                                         broad judgement
                                                                   “this report is useless”
             destroys
           confidence

                                         personal criticism        “you are useless”
                                                                                                10
A sample of 10 slides from a 3 day
          programme

								
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