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Job Description Job Title: SGB2 (Court Officer/Messenger/Reception Officer) Court Location: Hamilton Sheriff Department/Section: and Justice of the Peace Support/Admin (including cover at Motherwell & Lanark) Grade: SGB2 Starting salary: From £14055 to £15425 per annum / pro rata Number of Responsible SGB/Reception vacancies: 1 Full time post (37 to: Manager hours per week) and 1 Part time post (2 days per week at 7 hrs 24 min per day) Contract type: Permanent Overall Purpose To provide support to Sheriffs, Staff and all court users and visitors within Hamilton Sheriff Court, Lanark Sheriff Court and Hamilton, Motherwell and Lanark Justice of the Peace Courts, to ensure the smooth running of all court business on a daily basis. Key Responsibilities Undertakes reception duties in both the Sheriff Criminal and Civil buildings as required, providing a high quality service by dealing effectively with incoming phone calls, court users and contractors. Checks in witnesses attending court and directs to appropriate witness rooms and liaises with Witness Services as required. Undertakes general duties within court, including calling of witnesses, handling of productions, escorting the Sheriff to and from court, liaising with witnesses and jurors as required to keep them informed of the ongoing proceedings and assisting with CCTV evidence cases. Version 1.2 Sept 2010 Page 1 of 5 Job Description Helps to ensure security and appropriate standards of behaviour are maintained within the court building. Carries out administrative support duties to assist the smooth running of the court offices, including filing, photocopying and distributing internal court papers. Messenger duties including collecting DX, Legal Post and General Post Office mail daily. Collects office mail and prepares for onward delivery to the appropriate service providers. To obtain reference books from the library for the Sheriffs or officials during the Court proceedings. To undertake light portering duties as required Updating Sheriffs/Legal Advisers judicial books as required Acts as Fire/Evacuation Warden in the event of fire or evacuation incident Carries out the duties of Reception Officer at the Civil Offices as part of rotation, this post is normally for one year but this is subject to operational needs Carries out all of the above duties from Hamilton and Motherwell Justice of the Peace Courts as part of rotation, this post is normally for one year but this is subject to operational needs – also as/when required Carries out all of the above duties from Lanark Sheriff and Justice of the Peace Court as/when required to do so The above lists are not exhaustive and the job holder may be required to undertake such duties as may reasonably be requested within the scope of the post. Working Relationships The jobholder will be required to have contact with the groups identified below. Contact will be by e-mail, letter, telephone and face to face. (Frequency: Daily; Weekly; Monthly; Occasionally). General Public Daily Staff at other Courts Occasionally Sheriffs Daily Temp Sheriffs Occasionally Solicitors Daily Staff at the Procurator Occasionally Fiscals’ Office Local Council 2 The Procurator Fiscal Daily Police Daily HQ Staff Occasionally Witness Service Daily Social Work Staff Daily Version 1.2 Sept 2010 Page 2 of 5 Job Description Training and development opportunities All Scottish Court Service staff will receive: local and corporate induction training on the job training a Personal Develop Plan (PDP) as part of regular performance reviews personal online access to training courses and development programmes which are available to Scottish Court Service staff The Scottish Court Service is also an: Institute of Leadership & Management Accredited Centre SQA Approved Centre Employment Checks INTERNAL POSTS There are no employment checks required for staff already employed by the Scottish Court Service For staff transferring from other Government Departments/Agencies a further Disclosure Scotland check may be needed to satisfy the standard level check required by the Scottish Court Service. EXTERNAL POSTS To comply with the HMG Baseline Personnel Security Standard outlined by the Cabinet Office the Scottish Court Service must verify all four elements below for all new staff: Identity - For this purpose you will be asked to provide evidence of your identity if invited to interview and potentially again on your first day. A list of acceptable forms of identification will be set out in your invite to interview letter. Nationality and Immigration Status (including an entitlement to undertake the work in question) - You will be asked to provide proof of your eligibility to work and remain in the UK and the Civil Service. This, along with your identity will be checked at interview. The forms of acceptable documentation will again be noted in your invite to interview letter. Employment History (Past 3 Years) – If you are successful, at least 2 references will be undertaken to verify your employment history and suitability for appointment. For those that have not been in employment for this period, alternative reference checks will be completed e.g. Educational. Prospective employees are additionally required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time spent Version 1.2 Sept 2010 Page 3 of 5 Job Description abroad. Criminal Records Check- For this purpose a ‘standard’ Disclosure Scotland Check will be completed for all new starters. The Scottish Court Service is exempt from the Rehabilitation of Offenders Act 1974, so all convictions whether they are spent or not will be considered. Additional to the Baseline Security checks detailed above, the Scottish Court Service will also undertake the following: Occupational Health Checks – To assess if a candidate is fit for employment and if adjustments need to be made for the successful candidate. Only after all these checks have been completed and the results found to be satisfactory will the successful candidate be able eligible to commence work with the Scottish Court Service. Refusal to provide any of the information stated above will be taken into account when making the employment decision and employment may be refused. Additional Information The Scottish Court Service processes data which is sensitive and deals with matters of a private nature, this often can result in staff interacting with vulnerable members of society or having access to personal and confidential information. As a result, the Scottish Court Service is exempt from the Rehabilitation of Offenders Act (1974) and is therefore unable to recruit members of the public who have a previous criminal conviction(s) (spent or unspent). Corporate/Local responsibilities & requirements The job holder must at all times carry out their responsibilities with due regard to the Scottish Court Service’s: Values & Behaviours Civil Service Code of Conduct Attendance Management Policy Dignity at Work Policy Conduct and Discipline Policy Equal Opportunities Policy Health & Safety Policy Electronic Communications Policy and Data Protection Act Job descriptions should be reviewed on a regular basis and at the annual appraisal. Any changes should be made and agreed between post holder and line manager. The above lists are not exhaustive and the job holder may be required to undertake such duties as may reasonably be requested within the scope of the post. For an online application please go to, www.scottishcourts.gov.uk or contact Veronica Coventry 01698 201398, email@example.com or Version 1.2 Sept 2010 Page 4 of 5 Job Description James Pullen 01698 201395, firstname.lastname@example.org Version 1.2 Sept 2010 Page 5 of 5