Nottingham University - Get as DOC

Document Sample
Nottingham University - Get as DOC Powered By Docstoc
					                    THE UNIVERSITY OF NOTTINGHAM
                        Recruitment Role Profile Form

Job Title:                      Postgraduate Admissions Manager

School/Department:              Registrar’s Department -             Admissions       Office,
                                Academic Services Division

Salary:                         £27,578 - £35,938 per annum depending on skills &

Job Family and Level:           Level 4

Contract Status:                Permanent

Hours of Work:                  Full Time

The Purpose of the New Role:

The Admissions Manager will work closely with participating Schools to develop and implement
new processes and procedures and to determine and process decisions on very large numbers
of Postgraduate applications.     The role holder will be expected to contribute to the
development of open and transparent application and admissions processes by leading a team
in the Admissions Office, working with central and School staff.

     Main Responsibilities                                                            %    time
                                                                                      per year

1.   Contribute to the continuous development and review of application                     5%
     procedures in general, to ensure consistency and efficiency and identify areas
     for improvement.
2.   Undertake decisions on applications for PGT courses within the parameters of          60%
     the Centralised Decision Making scheme following agreed procedures and to
     specified service levels to ensure that decisions are accurate and fair.
3.   Liaise and build relationships with School admissions selectors to ensure the          5%
     effective and efficient processing of applications to help Schools play an
     effective part in the recruitment of suitably qualified candidates.
4.   Develop specialised knowledge of national and international qualifications to         10%
     inform decision-making.
5.   Lead and motivate a team of Administrators responsible for a specified area of        15%
     Admissions, to ensure an enhanced level of customer service and adherence to
     service level agreements including planning and organising the work of the
     team and setting and reviewing of targets and objectives.
6.   Any other duties appropriate to the grade and role of the person appointed             5%
     such as representing the University in UK based Higher Education fairs and
     assisting at University wide events such as Graduation and Registration.
Knowledge, Skills, Qualifications & Experience:
                                   Essential                               Desirable
Qualifications/      Degree level, or equivalent
Education            qualifications/certification
Skills/Training      Proven ability to co-ordinate,           Knowledge      of   postgraduate
                     motivate and lead a team.                admissions
                     Significant understanding and
                     experience of admissions
                     Knowledge of Microsoft Word,
                     Access and Excel. Ability to use
                     Email and the internet.
                     Some knowledge of national and
                     international qualifications.
                     High level of oral and written
                     communication skills.
                     Commitment to high standards of
                     service, and review of processes.
Experience           Considerable experience within a HE      Experience working in the area of
                     institution in a similar or related      postgraduate admissions
                     role(s) or proven track record of
                     relevant work experience
                     demonstrating practical and
                     theoretical knowledge of
Personal             Strong interpersonal skills.
Attributes           Ability to lead, manage and
                     motivate a team
                     Attention to detail
                     Ability to analyse statistics to
                     identify trends.
                     Ability to handle highly sensitive and
                     confidential information
                     Ability to deliver to targets.
                     Ability to work under minimal
                     Ability to prioritise own workload
                     and that of others
                     Excellent team-working skills
Statutory/Legal      Knowledge of relevant legislation
                     including SENDA, Education (Fees
                     and Awards) Regulations 1997, Data
                     Protection Act and UKBA visa
Other                Ability to work within a changing

Decision Making
i) taken independently by the role holder;
Making decisions applications according to an agreed set of criteria; responding to enquiries
regarding issues related to courses.
Allocating work to team members.
Approval of leave and training.

ii) taken in collaboration with others;
Decisions on applications which are borderline cases; decisions on process/procedure design and
implementation; determining work flows in collaboration with the other Admissions Officers.

iii) referred to the appropriate line manager by the role holder.

                                         Page 2 of 3
Individual cases outside of established parameters and procedures; serious complaints which
question the integrity of the University’s admissions policy and processes. Decisions which
affect the working practices of the wider team.

Scope of the Role:
The Admissions Office deals with the formal processes relating to the admission of
undergraduate and postgraduate students to the University. The team plays a key role in
delivering some of the objectives of the University’s Plan, particularly relating to admissions
and quality and standards. Whilst the role may appear to be largely process oriented, with the
student administration system (Saturn) being central to it, there is a considerable amount of
personal interaction. The team is frequently the interface between the University and the
public, and must act appropriately in this context. The constantly changing nature of the
sector and the marked increase in recruitment demand that all staff are flexible and can
prioritise heavy workloads.

The person appointed must communicate with all different levels of staff including Academic
Staff, teachers, and colleagues in other areas and outside organisations, therefore creating a
large network of daily contacts. It is essential to maintain a good working relationship with
these stakeholders to provide an excellent and efficient service. They must also be able to
lead a small team of administrators.

The successful candidate will work as part of a wider team during Registration and Graduation.

Additional Information
This role has direct line management responsibility for a small team of administrators and
involves a high level of accountability as any decisions may be challenged by the applicant and
could lead to legal action against the University.

Informal enquiries may be addressed to Ms Rachel Gillam, Head of Postgraduate Admissions
tel: 0115 82 32832 or Email: Please note that applications
sent directly to this email address will not be accepted.

Please quote ref. LD/09947R.

                                          Page 3 of 3

Shared By: