THE UNIVERSITY OF NOTTINGHAM
Recruitment Role Profile Form
Job Title: Postgraduate Admissions Manager
School/Department: Registrar’s Department - Admissions Office,
Academic Services Division
Salary: £27,578 - £35,938 per annum depending on skills &
Job Family and Level: Level 4
Contract Status: Permanent
Hours of Work: Full Time
The Purpose of the New Role:
The Admissions Manager will work closely with participating Schools to develop and implement
new processes and procedures and to determine and process decisions on very large numbers
of Postgraduate applications. The role holder will be expected to contribute to the
development of open and transparent application and admissions processes by leading a team
in the Admissions Office, working with central and School staff.
Main Responsibilities % time
1. Contribute to the continuous development and review of application 5%
procedures in general, to ensure consistency and efficiency and identify areas
2. Undertake decisions on applications for PGT courses within the parameters of 60%
the Centralised Decision Making scheme following agreed procedures and to
specified service levels to ensure that decisions are accurate and fair.
3. Liaise and build relationships with School admissions selectors to ensure the 5%
effective and efficient processing of applications to help Schools play an
effective part in the recruitment of suitably qualified candidates.
4. Develop specialised knowledge of national and international qualifications to 10%
5. Lead and motivate a team of Administrators responsible for a specified area of 15%
Admissions, to ensure an enhanced level of customer service and adherence to
service level agreements including planning and organising the work of the
team and setting and reviewing of targets and objectives.
6. Any other duties appropriate to the grade and role of the person appointed 5%
such as representing the University in UK based Higher Education fairs and
assisting at University wide events such as Graduation and Registration.
Knowledge, Skills, Qualifications & Experience:
Qualifications/ Degree level, or equivalent
Skills/Training Proven ability to co-ordinate, Knowledge of postgraduate
motivate and lead a team. admissions
Significant understanding and
experience of admissions
Knowledge of Microsoft Word,
Access and Excel. Ability to use
Email and the internet.
Some knowledge of national and
High level of oral and written
Commitment to high standards of
service, and review of processes.
Experience Considerable experience within a HE Experience working in the area of
institution in a similar or related postgraduate admissions
role(s) or proven track record of
relevant work experience
demonstrating practical and
theoretical knowledge of
Personal Strong interpersonal skills.
Attributes Ability to lead, manage and
motivate a team
Attention to detail
Ability to analyse statistics to
Ability to handle highly sensitive and
Ability to deliver to targets.
Ability to work under minimal
Ability to prioritise own workload
and that of others
Excellent team-working skills
Statutory/Legal Knowledge of relevant legislation
including SENDA, Education (Fees
and Awards) Regulations 1997, Data
Protection Act and UKBA visa
Other Ability to work within a changing
i) taken independently by the role holder;
Making decisions applications according to an agreed set of criteria; responding to enquiries
regarding issues related to courses.
Allocating work to team members.
Approval of leave and training.
ii) taken in collaboration with others;
Decisions on applications which are borderline cases; decisions on process/procedure design and
implementation; determining work flows in collaboration with the other Admissions Officers.
iii) referred to the appropriate line manager by the role holder.
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Individual cases outside of established parameters and procedures; serious complaints which
question the integrity of the University’s admissions policy and processes. Decisions which
affect the working practices of the wider team.
Scope of the Role:
The Admissions Office deals with the formal processes relating to the admission of
undergraduate and postgraduate students to the University. The team plays a key role in
delivering some of the objectives of the University’s Plan, particularly relating to admissions
and quality and standards. Whilst the role may appear to be largely process oriented, with the
student administration system (Saturn) being central to it, there is a considerable amount of
personal interaction. The team is frequently the interface between the University and the
public, and must act appropriately in this context. The constantly changing nature of the
sector and the marked increase in recruitment demand that all staff are flexible and can
prioritise heavy workloads.
The person appointed must communicate with all different levels of staff including Academic
Staff, teachers, and colleagues in other areas and outside organisations, therefore creating a
large network of daily contacts. It is essential to maintain a good working relationship with
these stakeholders to provide an excellent and efficient service. They must also be able to
lead a small team of administrators.
The successful candidate will work as part of a wider team during Registration and Graduation.
This role has direct line management responsibility for a small team of administrators and
involves a high level of accountability as any decisions may be challenged by the applicant and
could lead to legal action against the University.
Informal enquiries may be addressed to Ms Rachel Gillam, Head of Postgraduate Admissions
tel: 0115 82 32832 or Email: Rachel.firstname.lastname@example.org. Please note that applications
sent directly to this email address will not be accepted.
Please quote ref. LD/09947R.
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