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					Student
  Business
    Office


     Presented by
              Bob Putich
             Lynn Plancich
STUDENT BUSINESS OFFICE




      Student Business
           Office
        Old Main 110
STUDENT BUSINESS OFFICE




       Student Business
            Office
         Old Main 110
        STUDENT BUSINESS OFFICE
                      What do we do?
•   Assist Students in Managing their Student Account
    •   Every student has a Student Account (online)
    •   Tuition, Housing, Bookstore, Other
•   Process Payments
    •   Online – Mail – In Person
•   Produce Monthly Statement of Account
    •   Online Only – No Paper Bills
    •   Email Notification
        STUDENT BUSINESS OFFICE
                      What do we do?
•   Assess Late Fees and Interest
    •   Third Friday of Each Month
•   Process Student Account Refunds
    •   Credit Balance Refund
    •   ACH Direct Deposit to your bank account
•   Student Debt Counseling
    •   Loan Repayment information
    •   Exit Counseling
    •   Past Due Debt Collection
     STUDENT BUSINESS OFFICE
         What is Your Student Account?
What is included
  Tuition, mandatory fees, on-campus housing, meal plans,
  bookstore charges, and most other campus charges
  Current Month Activity Detail and Monthly Statements

  Record of Payments and Saved Payment Methods

  Financial Aid such as Student Loans, Grants and
  Scholarships

  Refunds
      STUDENT BUSINESS OFFICE
          What is Your Student Account?
What is not included
   Library fees and fines
   Parking fees and fines
   Some course fees


Registration is linked to Billing
   If you add/drop a class a charge or credit may post to your
   account
     STUDENT BUSINESS OFFICE
              You do NOT get a Bill
       WWU does NOT send bills or invoices!

Activity is posted to your Student Account and can be
              accessed online at any time.
       STUDENT BUSINESS OFFICE
               Students Responsibilities
Pay tuition, fees, housing and meal charges by the first day of
each quarter.

Pay charges resulting from schedule changes immediately.

Monitor your account for miscellaneous charges throughout
the quarter – Pay as you go.
      STUDENT BUSINESS OFFICE
              Students Responsibilities
Review statements posted to your student account each
month.

Be familiar with important dates and deadlines

Communicate with other payers.
STUDENT BUSINESS OFFICE
         PAYMENTS
When is my Payment Due?
        Tuition and Fees
     Housing and Meal Plans
          are due the:




Important Dates and Deadlines are available
  on the Student Business Office website
            www.wwu.edu/sbo
                       PAYMENTS
Avoid Late Fees, Interest and Account Holds
                    $40 Late Fee – applied monthly
                     1% Interest – applied monthly
          Quarter         1st Day of Term      Late Fee Assessed
   Fall                    September 26             October 12
   Winter                  January 8                January 25
   Spring                  April 2                  April 19

                      Late Fee Assessment Day
                     Third Friday of each Quarter
                     Third Friday of each Month
                   PAYMENTS
 Avoid Late Fees, Interest and Account Holds
Pay Tuition and Fees by First Day of Quarter

Pay Miscellaneous Charges as they occur
Monitor your Financial Aid for timely payment
Contact your Student Business Office
                      PAYMENTS
                         Pay Online
              Quick, Easy, Convenient and Secure

E-check
   Through CASHNet – NO fees!


Credit Card
   MasterCard – American Express – Discover
      2.75% Convenience Fee (charged by service provider not WWU)
      WWU does NOT accept VISA credit cards
                        PAYMENTS
                 Other Payment Options
Mail
   Check or Money Order (allow up to 7 days for processing)
   Student ID # must appear on check or money order
   Send to: Western Washington University
            516 High St, MS-9004
            Bellingham, WA 98225
In person at the Student Business Office
   Old Main 110, Monday-Friday 9:00am-4:30pm
   Cash, check or debit card
Bill Pay functions like a paper check in the mail
Allow 14 days when ordering GET
STUDENT ACCOUNT REVIEW
                •   Students can access
                    their Student Account
                    by logging into their
                    myWestern on the
                    Western homepage.
                •   Authorized Users can
                    pay tuition by clicking
                    on the Pay Bills link
                    on the Western
                    homepage.
STUDENT ACCOUNT REVIEW


                 Here’s what the
                 Online Student
                 Account page looks
                 like.
                    PAYMENTS


                                  Release for
 Authorized User/Payer       Financial Information


Your Student must set up   Allows for SBO staff to talk
all Authorized Users       with designated persons
through their Student      regarding financial details
Account online             of your account. The
                           required form can be
                           found on the SBO website:
                           www.wwu.edu/sbo
                          REFUNDS
    Student Account Credit Balance Refunds
Students must select an Electronic Refund Option
   Direct Deposit to their existing bank
   Direct Deposit to their One Account
   Sign-up material will come in the US Mail


Parent Plus Loan Refunds
   Check only
   Direct Refund to student or parent
REFUNDS
REFUNDS
              DEBT COUNSELING
Repayment of Federal Loans
   Subsidized, Unsubsidized, Parent PLUS and Perkins
      FAQ’s
          “I received more loan money than I need”
          “I had loans at another school”
          “I’m not sure who my loan servicer is”

The do’s and don'ts of Alternative Loans
Debt Management
Exit Counseling Requirement
One-on-One Advising
STUDENT BUSINESS OFFICE
     Important Checklist


                     Things you and your student
                      need take care of before your
                      student leaves home
       STUDENT BUSINESS OFFICE
                        Important Tips
Electronic notifications only
   WWU does not send a bill for charges on your student account

Authorized User + Release of Financial Information
   Provides access to student financial information

Important Dates & Deadlines
   Tuition & Housing due 1st day of each quarter
   Late Fees and Interest assessed third Friday of month

Promissory Note and Entrance Counseling
   Required if you accept federal loans
STUDENT BUSINESS OFFICE



  Thank You!

				
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posted:11/3/2012
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