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Conference call: (877) 826-1041 Passcode: 7566883269 Description Request Due Date Requestor Request to W, Action Required Status Received Acura, or Ansira ACURA EVENTS Formula 1 - Austin November 16 - 18 W Austin to come back with proposal/ideas W INTEGRATION REQUESTS No recent requests PACKAGES/PROMOTIONS Acura Advance Package 2012 August room nights - 53 Package Redemptions Redemptions will be determined on a monthly basis August bookings - 19 Total to date: 217 nights; 73 bookings CREATIVE/MARKETING -Properties (except Chicago) are distributing while Metric - CD Giveaway Activated on July 11 inventory lasts Promotion Timing: August 15 - September 30 Properties that are currently out: Seattle, Atlanta Acura Rewards Program Welcome Delights shipped to all properties Buckhead, Dallas Interviewed NYC GMs on 7/31 Sizzle Reel Ansira will have rough cut of the taping RDX/iLX Launch 12/21/2011 Austin RDX Picked Up - September 1 ROI CRM Database 6/25/2008 Ansira Acura Next upload: October 15 (Monday) In-room piece - MDX Toys 7/21/2009 Current Inventory - 4,150 More Inventory Ordered - ETA: 10/26 -Implementation plan for all properties - TBD E-comment Cards -Ansira office to go through training with RPA - TBD (October) PROGRAM/STAFF COMPONENTS Monthly Sweepstakes on going August Winner : Stacie Sanford- W Buckhead 8/21 Hours of Operation on going N/A Staff on going N/A Supplies on going N/A VEHICLES Buckhead- will be ready on 9/19, Hollywood- approved on 9/10, San Diego- approved on 9/10, San Francisco- waiting approval, Chicago City Incidents - details on separate tab on going Center- waiting approval Last Updated: 9/4/12 Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? 4/1/2008 AP1 BBJ4525 Rim Car has been transferred to W Atlanta - Perimeter. Received - Pictures 4/3/2008 Dallas DA2 FSH988 Rear bumper Minor scratch Received - Pictures Occurred at 1:45 pm at 1298 Howard Street (Andretti Car Wash/Gas Station). Driver was pulling away from the pump slowly and turned into the barrier which was not visible (the barrier was below the car door, Received - Pictures and Information 4/4/2008 San Francisco/Los Angeles David Millman SF3 TBD Passenger side which was hard to see from the rear mirror on driver's seat). sheet 4/4/2008 6/10/2008 4/9/2008 Chicago - Lakeshore CL2 787F636 Driver's mirror Scratch Received - Pictures 4/9/2008 New York - The Court NC2 EGF6084 Passenger mirror Received - Pictures 4/9/2008 New York - The Court NC2 EGF6084 Rear bumper Received - Pictures 4/12/2008 Atlanta - Midtown David McKnight AM1 BBJ4524 Interior Small scratch by driver door window. Received - Pictures 4/12/2008 New York - Lexington NL1 EGF6088 Right rim Large scratch 4/12/2008 Seattle SE1 258XSN Front right rim Minor scratches 4/12/2008 Seattle SE2 257XSN Internal (window control) Cannot open/close passenger window from driver's control panel. 4/14/2008 New York - Lexington NL2 EGF6089 Paint mark Yellow paint from taxi Received - Pictures Occurred at 9:10 am. Acura driver backed up slowly (2mph) and grazed Received - Pictures and Information 4/14/2008 Seattle Scott McVay SE1 258 XSN Right side of bumper the other vehicle (green Pontiac Grand Prix, license plate 023-LGC). sheet Hangar 1 4/15/2008 4/25/2008 Car was parked in the parking structure on 4/16. Ding was discovered Received - Pictures and Information 4/17/2008 Chicago - City Center Steve Panella CC2 787F637 on door the following morning at 6:40 am. sheet 4/17/2008 Dallas DA1 FSH987 Driver's floormat Gum Received - Pictures 4/17/2008 Dallas DA1 and DA2 Luggage port Scratches Received - Pictures 4/17/2008 Dallas DA2 FSH988 Rear bumper Scratch Received - Pictures Occurred at 3:00 pm at the intersection of 3rd Ave. & E 51st St. Driver was making left turn onto E 51st St. from 3rd Ave. Car behind him beeped horn, so Acura driver pulled up and bumped black Honda Received - Pictures and Information 4/17/2008 New York - Lexington Nelson Boyrie NL1 EGF6088 Fender Accord (Martin D. Juvelier) going under 5 mph. sheet 4/19/2008 Atlanta - Midtown AM1 BBJ4524 Tire Flat tire was replaced with spare tire. N/A Jackson Acura 4/21/2008 4/21/2008 Dent occurred in garage overnight. It appears that a car parked next to 4/19/2008 Chicago - City Center CC1 787F635 Passenger Side Bumper the Acura opened its door into the Acura. Received - Information sheet A taxi rear right passenger door was ajar when the taxi driver (Said Addiani, Dispatch Taxi Affiliation #6703) started to pull away from loading zone. Right rear door slid past right front corner of the Acura Received - Pictures and Information 4/19/2008 Chicago - Lakeshore Peter Kamuda CL1 787F634 Fender MDX leaving behind a small 1-2" scratch. sheet 4/19/2008 Dallas DA2 FSH988 Rear bumper Scratches Received - Pictures Emissions System' and 'SH-AWD' malfunction indicators on from 12:00 4/20/2008 Chicago - Lakeshore/CC Rick Heath CL1 787F634 Internal pm-2:00 pm (time vehicle was taken out of service). Received - Information sheet Mcgrath Acura 4/21/2008 4/22/2008 Occurred at 5:45 pm on Tchoupitoulas and Sarapuro. Chevrolet Suburban approaching too fast from behind, could not slow down fast enough for slowing traffic, and slammed into back of Acura. Note: stated Received - Pictures and Information 4/20/2008 New Orleans - Poydras Brandon Braud NO2 SKK962 Rear in police report, the driver of Chev Sub was totally at fault and ticketed. sheet Walker Acura 4/28/2008 5/23/2008 4/21/2008 New York - The Court Charles NC1 CA253421 Internal Check Engine light is turned on. N/A Manhattan Acura 5/2/2008 5/2/2008 4/21/2008 Dallas Waiting on info Waiting on info Door Minor scratches Received - Pictures Car was idling rough, and performance was weak during driving. Information systems showed messages for emissions, engine and all wheel drive as malfunctioning and requiring immediate dealer servicing. Car was brought to McGrath Acura in Morton Grove. Service rep 4/25/2008 Chicago - Lakeshore Peter Kamuda CL1 787F634 Internal (fuel injectors) indicated that car would be out of service until Tuesday, April 29th. Received - Information sheet Mcgrath Acura 4/28/2008 4/28/2008 4/25/2008 New York - The Court Johnny NC2 EGF6084 Driver's mirror Minor scratch Received - Pictures Hit and run. While Acura was parked in front of the hotel, a white car (CA License # 5FHN067) drove too close to Acura and the mirror brushed the driver side front fender. Left a black rubber mark which buffed off, and a slight indentation. We were told to bring the car into the Received - Pictures and Information 4/25/2008 San Francisco Thomas Russell SF2 6DXR534 Driver side front fender police department to file a report. sheet 4/26/2008 Dallas DA2 FSH988 Bumper and hood (left side) Scratches Received - Pictures 4/28/2008 Dallas Jeremy Smith DA1 FSH987 Hood Scratches possibly from small rock being flung from road. Received - Pictures Scratch possibly could have been caused by someone wearing a ring 4/28/2008 Dallas Zach West DA2 FSH988 Rear back door (left side near handle) and opening door. Received - Pictures Deep Scratch. Matt in Dallas this week to assess cars need for auto 4/29/2008 Dallas Antonio Gonzalez (Hotel Staff) DA1 FSH987 Passenger door (right) body work. Received - Pictures 4/29/2008 Los Angeles LA1 6CLY438 Cup holder (back seat) Cup holder does not come out when pressed on 4/30/2008 Atlanta - Midtown AM1 BBJ4524 Internal Creaking noise mostly under braking. Need to tighten spare tire. 5/1/2008 New York - The Court Constantine NC2 EGF6130 Passenger side rear view mirror Scratch Received - Pictures Occurred on 5/03 at approximately 2 pm. While stopped at the stop sign of Laffite and N' Prieur, black 2007 Nissan Sentra (Felton Clark) was making a left turn when the driver lost control of his vehicle and struck Received - Pictures and Information 5/3/2008 New Orleans - FQ Malik Fuller NF1 SKK963 Driver side the driver side of MDX. sheet Walker Acura 5/2/2008 6/11/2008 5/4/2008 New York - Lexington NL1 EGF6088 Fender (passenger's side) Scratch Received - Pictures 5/4/2008 New York - Lexington NL2 EGF6089 Rear panel (driver's side) Scratch Received - Pictures 5/5/2008 Atlanta - Midtown AM1 BBJ4524 Driver's door (above handle) Minor scratch Received - Pictures 5/5/2008 Atlanta - Midtown AM1 BBJ4524 Bumper (upper) Paint mark and minor scratches Received - Pictures 5/6/2008 New York - The Court NC2 EGF6130 Rear Bumper (center) Scratch Received - Pictures 5/12/2008 Dallas DA1 FSH987 Rear door (passenger side) Minor scratch occurred overnight. Received - Pictures Mirror glass is detached and shattering. Occurred in front of 827 Carondelet Street. Passenger side view mirror of the Acura MDX collided with driver side view of an illegally parked car (2001 Chevy Received - Pictures and Information 5/12/2008 New Orleans - Poydras Darren Holmes NO1 SKK961 Side view mirror (glass) Trailblazer, OVR110). Mirror has been repaired on 5/12/2008. sheet Walker Acura 5/12/2008 5/12/2008 Burnt plastic mark appears to have been caused by overheated phone 5/13/2008 Dallas DA2 FSH988 Cup holder jack. Problem may be from extreme heat due to reflective windows. Recevied - Picture 5/15/2008 Dallas DA1 FSH987 Driver's door (front left) Ding Recevied - Picture 5/17/2008 New York - Lexington NL2 EGF6089 Front bumper (left side) Scratch & Yellow Paint Marks Received - Picture Scratches & scrapes into the paint. Occurred overnight in the parking Received - Pictures and Information 5/18/2008 Seattle SE1 258XSN Front bumper (left side) garage. sheet 5/19/2008 Dallas DA1 FSH987 Front bumper (left side) Scratch Received - Picture 5/21/2008 Dallas DA1 FSH987 Front bumper Small paint chips. Received - Pictures Dent and scuffed paint. "Fender bender" accident with a taxicab in front of the hotel at approx. 6:35 pm. No rider was in the vehicle at the time of the accident, which occurred when dispatcher Tim began directing returning Vehicle 1 to pull in front of the hotel entrance as it approached. The lead taxicab waiting out in front of the hotel apparently mistook this Received - Pictures 5/27 on daily log. for a signal for him to pull up, and ended up side swiping the Acura No phone call. Received Information 5/23/2008 Chicago - City Center Johnny Zigah CC1 787F635 Side (passenger rear) vehicle. Police responded to our call, we made out a report. sheet 5/30 Lindmar Motors 5/24/2008 6/12/2008 Big pick-up truck (silver Dodge Ram) left stop sign hitting the side of the MDX which had no stop sign or signal. Occurred at the intersection of 3rd and Market St. No injuries, no guests in the car at the time of Received - Pictures and Information 5/23/2008 San Diego Jay Korsmo SD2 6DBN-798 Door (driver side) accident. sheet Mira Mar Auto Body 5/23/2008 7/28/2008 5/24/2008 Los Angeles LA1 6CLY438 Side (passenger rear) Minor scratch 5/26/2008 Seattle SE1 258XSN Cargo area Tear; carpet torn/ripped Received - Information sheet Received - Pictures and Information 5/26/2008 Seattle SE2 257XSN Rim (front passenger side) Scratches sheet 5/29/2008 Dallas DA1 FSH987 Front right rim Scratches Received - Pictures 5/29/2008 Dallas DA2 FSH988 Front right rim Scratches Received - Pictures Vehicle picked up a nail and is out of service. It will need to go to the dealer, as Discount Tire can not make the repair. Tire fixed under 5/30/2008 Atlanta - Midtown AM2 BBJ4527 Tire warranty 6/1/2008 6/2/2008 5/31/2008 Dallas DA2 FSH988 Side (driver's rear) Long thin mark. Buffed out at Car wash Received - Picture 6/2/2008 San Francisco SF1 6DXC896 Door (passenger side) Ding/dent Received - Picture 6/6/2008 Seattle SE1 258XSN Rim (right rear) Scratch Received - Pictures 6/10/2008 Atlanta - Midtown AM2 BBJ4527 Hatch (rear) Sratch Received - Picture 6/10/2008 Atlanta - Midtown AM2 BBJ4527 Door (driver side, above handle) Ding/dent Received - Picture 6/16/2008 Atlanta - Midtown AM1 BBJ4524 Side mirror (driver's) Minor scratch Received - Pictures 6/16/2008 Seattle SE2 257XSN Rim (front driver side) Scratch on the rim, about 2 inches long Received - Pictures 6/21/2008 Atlanta - Midtown AM1 BBJ4524 Cargo area (plastic) Scrapes Received - Pictures 6/24/2008 Chicago - City Center CC1 A285229 Driver's side Minor scratch Received - Pictures 6/24/2008 Chicago - City Center CC2 A285228 Driver's door Ding and minor scratches Received - Pictures 6/24/2008 Dallas DA1 FSH987 Rear rim Scratches Received - Pictures 6/26/2008 New York - The Court NT2 EGF6090 Rear bumper (center; left) Minor scratches Received - Pictures Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? 6/26/2008 New York - The Court NT2 EGF6090 Back rear panel Dent Received - Picture 6/26/2008 New York - The Court NT2 EGF6090 Windshield Drop of concrete Received - Picture 6/26/2008 New York - The Court NT2 EGF6090 Door frame (front passenger side) Markings Received - Picture 6/26/2008 New York - The Court NT2 EGF6090 Carpet mat (rear) Rip Received - Picture 6/27/2008 Dallas DA2 FSH988 Rear rim Dent Received - Picture Small (dime size) paint chip on right side of rear bumper caused by car Received - Picture and Information 6/28/2008 Chicago - Lakeshore CL2 A285230 Rear bumper making contact with pillar while parking in reverse gear. sheet 6/28/2008 San Diego SD1 6DBM797 Front fender Paint chips Received - Pictures 7/1/2008 Seattle SE2 257XSN Passenger door Minor scratch Received - Pictures 7/5/2008 Dallas DA1 FSH987 Rear (above emblem) Scratch Received - Pictures 7/9/2008 Dallas DA1 FSH987 Seat (3rd row) Scratch Received - Picture 7/17/2008 Chicago - City Center CC2 A285228 Door (passenger side) Paint chip and minor scratch Received - Pictures 7/17/2008 Dallas DA2 FHS988 Door (passenger side) Paint chips Received - Pictures 7/18/2008 New York - The Court NT2 EGF6090 Mirror (passenger side) Scratch Received - Picture Scratches and dents. Accident occurred on the corner of 14th Street & 8th Avenue, at approximately 6:25 pm. Driver proceeded to move onto the lane to his right after checking the clearance to his right and in front. He moved the vehicle, where the vehicle (driver: Fredy Joseph, vehicle license plate #: 24727-HJ) behind him came beside and swiped the right Received - Pictures and Information 7/21/2008 New York - Lexington Nelson Boyrie NL1 EGF6088 Passenger side (bumper and door) side of the Acura. sheet Manhattan Acura 8/11/2008 7/21/2008 San Francisco SF2 6DXR534 Wheel well (passenger front) Minor Scratch Received - Pictures Occured on Poydras St. near Camp St. intersection at 3:15pm. Acura driver was driving down Poydras St. in the left lane. A Dodge Neon from the middle lane attempted to make a U turn from the middle lane and struck the Acura on the passenger side right on Camp and Poydras St. Dodge driver admitted her fault to the police. Details of other vehicle on 7/25/2008 New Orleans - Poydras Brandon Penalacia NO1 SKK961 Passenger side the police report. Received - Information sheet Walker Acura 7/25/2008 8/4/2008 We received and E mail on 7/28/08 regarding this. It is in the shop being repaired. We are still awaiting information from our French 7/28/2008 New Orleans - FQ NF1 SKK963 Bumper Quarter contact as to status of repairs and timeline. Requested Walker Acura 8/4/2008 8/13/2008 Dings and minor scratches from the Bellman throwing the luggage into 7/28/2008 Seattle SE2 257XSN Bumper the trunk. Received - Pictures 7/29/2008 San Diego SD1 6DBM797 Roof Scratch Received - Pictures Beer Truck was stopped waiting to park and our driver tried to get 7/31/2008 Chicago - Lakeshore Beth Luparillo CL1 A285230 Rear driver side bumper. around just as the beer truck began moving again. Received - Pictures Mcgrath Acura 7/30/2008 8/22/2008 Received - Pictures and Information 7/31/2008 New York - The Court Cory NC2 EFG6084 Fender Major Damage Hit and Run. sheet Manhattan Acura 7/30/2008 8/6/2008 8/10/2008 Atlanta - Midtown AM2 BBJ4527 Internal Ticking sound from engine. NA 8/10/2008 Seattle SE2 257XSN Bumper (right side, behind wheel) Paint chip Received - Pictures 8/11/2008 San Francisco SF1 6DXC896 Rear bumper Scratches and paint chips. Received - Pictures 8/11/2008 San Francisco SF1 6DXC896 Front right rim Scratches. Received - Pictures 8/11/2008 San Francisco SF2 6DXR534 Interior, rear carpet (trunk) Scratches from luggage. Received - Picture Rear bumper (right side); Passenger Minor chips. Damage found before transfer from Silicon Valley to 8/12/2008 Silicon Valley/Minneapolis SV1 6DXC894 door (bottom) Minneapolis. Received - Pictures 8/12/2008 Silicon Valley SV2 Interior (driver's door) Minor scuffs. Received - Pictures 8/12/2008 Silicon Valley SV2 Driver's floormat Stains. Received - Pictures 8/13/2008 New York - Lexington NL1 EGF6088 Passenger side (doors) Scratch Received - Pictures Driver's side, passenger's side, rear 8/17/2008 Honolulu HN1 PSG993 bumper Minor scratches Received - Pictures 8/24/2008 Minneapolis SD2 6DBM798 Rim (front, right) Scratches Received - Picture 8/26/2008 Seattle SE1 258XSN 3rd row seats Wear and tears Received - Pictures 8/26/2008 Seattle SE2 257XSN 3rd row seats Wear and tears Received - Pictures 8/28/2008 New Orleans NO2 SKK962 Back rear panel Long scratch 8/28/2008 9/19/2008 9/2/2008 Chicago - City Center CC2 A285228 Front passneger seat Minor tear Received - Pictures 9/3/2008 Minneapolis SV1 6DXC894 Front right wheel well Scratches Received - Picture 9/4/2008 Los Angeles SF3 6DXC895 Right side of the car (passenger side) A long thick white scratch along the length of the car Received - Incident Report Honda Service 9/8/2008 9/26/2008 Scratch about 3 inches long. At Shell station car wash, driver was coming off tracks when attendant told him to back up when he could Received - Pictures and Information 9/11/2008 Chicago - City Center CC2 A285228 Bumper have gone forward. Sheet 9/11/2008 Seattle SE2 257XSN Bumper Minor scratches Received - Pictures 9/17/2008 Honolulu HN2 PVE585 Front bumper Minor scratch Received - Picture 9/19/2008 Los Angeles LA2 6CLY439 Rim (passenger, rear) Scratches Received - Pictures 9/26/2008 Atlanta - Midtown AM92 BFJ1438 Rear bumper, front bumper Scratches Received - Pictures 9/29/2008 Atlanta - Midtown AM92 BFJ1438 Rim (passenger) Scratches Received - Pictures Carpet tear. The seat in third row rubs the seat in front og it leaving a 10/6/2008 Scottsdale SC92 6ETW390 Rear seat (second row) tear in the carpet. Received - Pictures 10/10/2008 New York - The Court NC91 EKH8273 Rear bumper Scratches Received - Pictures Driver and Dispatcher were researching a route back from Chicago Marathon drop off point. Debris fell from the bridge structure overhead 10/12/2008 Chicago - Lakeshore CL92 A180696 Hood striking the hood. There is some slight paint damage but no dent. Received - Pictures 10/13/2008 New Orleans - FQ NF1 SKK963 Rear bumper Paint chips from transferring luggage. Received - Pictures 10/13/2008 New Orleans - FQ NF1 SKK963 Driver's mirror Minor paint chips. Received - Pictures 10/13/2008 New Orleans Will NO2 SKK962 Front bumper (left side) Scratches from hit and run. Received - Pictures 10/13/2008 New Orleans NO2 SKK962 Hood Dent Received - Pictures 10/13/2008 New Orleans NO2 SKK962 Rear bumper Paint chips from transferring luggage. Received - Picture 10/13/2008 New Orleans NO2 SKK962 Passenger floor mat Tears Received - Picture 10/14/2008 San Francisco Bob SF91 Rim (rear passenger) Scratches. Driver drove too close to the curb, scraping the rim. Received - Pictures Paint marks. MDX was parked in front of W hotel and a taxi with the passenger’s door still open, hit the back of the MDX. Paint makrs buffed Received - Pictures and Information 10/15/2008 Chicago - City Center Arthur CC92 A180698 Rear bumper (left side) out. Sheet Mcgrath Acura 10/20/2008 21-Oct MDX was stopped at 49th and 8th Ave when a large truck came up to the right side and veered in left to make a right turn. The driver in the other vehicle kept on going not even knowing that he touched the MDX. Our driver was unable to get the license plate number of the other Received - Pictures and Information 10/16/2008 New York - The Court Constantin NC91 EKH8273 Front bumper (right) vehicle. Sheet 10/24/2008 28-Oct 10/20/2008 Minneapolis SV1 6DXC894 Rear brake light (passenger side) Light is out. 10/21/2008 Atlanta - Midtown AM92 BFJ1438 Internal (hydraulic lifters?) Short pinging sound N/A 10/23/2008 Minneapolis SV1 6DXC894 Windshield Chipped Received - Pictures Mcgrath Acura 11/3/2008 4-Nov Scratches and dent from accident. Occurred on 49th Street, between 6th & 7th Ave. The Mercedes-Benz hit the Volvo, and the Volvo (Driver- Received - Pictures and Information 10/24/2008 New York - Lexington David Pacheco NL92 EKH8274 Passenger side. Joyce Butler, Lic#-720072069) hit the Acura. Sheet Manhattan Collisioin 10/30/2008 7-Nov 10/29/2008 Scottsdale SC92 6ETW390 Door handle (driver's) Minor scratch Received - Pictures Scratches and cracks. Accident took place on 57th Street & Lexington Avenue. Commercial truck (vin#: M15966266106644; plate #: XL924M) was on Acura's right. Driver of truck tried moving into the Acura's lane when he hit the Acura with the back of his car. Other driver's insurance Received - Pictures and Information 11/7/2008 New York - Lexington Franklyn Higgs NL91 EKH8277 Front Bumper policy: 048893619BAD (Allstate). Sheet Manhattan Collisioin 11/7/2008 15-Nov There was a fight outside of the Union Square Hotel, a kid threw a rock at another, which missed the other kid in the fight, but hit the Acura back Charlies Auto Collision inc. 3844 13th 11/18/2008 New York - Union Square NU2 Rear window window and shattered it. Street, Long Island City, NY 11101 11/18/2008 25-Nov 11/24/2008 Seattle SE91 005 YHM Back door Scratch above license plate. Received - Pictures Taxi (Yellow Cab Company - Medallion # 9L27) door hit MDX. Spot of 11/26/2008 New York - Lexington NL92 EKH8274 yellow paint left on MDX. Received - Picture MDX was broken into while in possession of a guest. A witness was able to record the license number of the fleeing vehicle. HPR report #: 08-458- 12/10/2008 Honolulu HN1 PSG 993 436 (officer J. Yee). 12/16/2008 New York - Lexington NL91 EKH8277 Passenger door (rear) Dent Received - Pictures 12/16/2008 New York - Lexington NL91 EKH8277 Rear view mirror (passenger side) Minor scuff Received - Picture 12/17/2008 New York - Lexington NL92 EKH8274 Bumper Scratch Received - Pictures 12/17/2008 New York - Lexington NL92 EKH8274 Passenger side (above rear tire) Minor ding Received - Pictures 12/17/2008 New York - Lexington NL92 EKH8274 Passenger door (rear) Minor dings Received - Pictures 12/19/2008 Seattle SE91 005 YHM Front right rim Scratches. Received - Pictures Incident occurred right in front of the hotel. Acura driver backed into one of the Town Cars parked behind him, leaving a scratch on the bumper. There was no damage to the Acura at all and no injuries to the 2 passengers. Driver - Roberto Francisco Guerrero; Driver's License # - 1ZZG989; Insurance - National Specialty Insurance. Other vehicle involved - OML LM Yr 2000; Vin # -1LNHM83W5YY9398. Andiamo No damage to the Acura (scratch on the Limo Company - Jason Lappano (owner), 415-225-2343. Witness - Mike Received - Pictures and Information 12/19/2008 San Francisco Douglas Javier Guillen SF91 6FVM935 bumper of the other car) (W doorman). Sheet Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? Incident occured on Hilgard at Le Conte. While driver was parked waiting in the Acura on the westside of Hilgard, a white Toyota Sienna minivan (Lic plate #: 5MFH298, Nancy Jaffe) backed too close into the Acura, damaging the license plate. There is minimal damage to the Received - Pictures and Information 12/23/2008 Los Angeles Richard Applewhite LA92 6ETW392 Front license plate license plate of the Acura, no damages the other vehicle. Sheet Occurred on Haight Street, east of Divisadero. Light turned green, Acura preceded through intersection when gray Mustang (Acus Rental Car CA lic # 6DRA837; Driver - Andrew Robert Morrison, 310-985-1500, Lic #B9925556) pulled away from the curb without looking, and crashed into Received - Pictures and Information Rich Auto Body, 180 Potreto Ave., San 12/27/2008 San Francisco Guido Giuseepe Roland SF92 6FVM934 Bumper, fender, rim the Acura, pushing the Acura in the bus. Claim #: 326087. Sheet Francisco 415.285.0110 12/27/2009 1/9/2009 Received - Pictures, sent out incident Scratches and dents, and yellow paint from impact with a metal pole in report to be filled out. Estimated at 12/28/2008 San Diego Jerry SD92 6FAY412 Passenger Side the parking garage. $500 Miramar Auto Body 1/6/2009 1/14/2009 As the driver was entering the Chelsea Piers area, he was driving on the second lane and passed by a taxi (Ford Crown Victoria, driver-Sukhoev Sineh, badge #" 3B91) which was illegally stopped on the first lane to drop off his customer (Andrew Brooks, tel#: 07-813-799-265, England) when the passenger opened the door on the left side to get out of the Received - Pictures and Information MANHATTAN COLLISION 540 WEST 1/8/2009 New York - The Court Marius Constantin NC91 EKH 8273 Passenger Side taxi. Both right side doors of the Acura were damaged. Sheet, Scheduled Decal to be installed 38TH STREET Booking# : H10027049657 1/20/2009 1/23/2009 gas tested/Waiting on response from 1/17/2009 Chicago City Center n/a CC91 A180697 Fuel Injectors Fuel Injectors being replaced gas station McGrath Acura Morton Grove 1/17/2009 1/22/2009 gas tested/Waiting on response from At Lakeshore since it is busier 1/17/2009 Chicago City Center n/a CC92 A180698 Fuel Injectors Fuel Injectors being replaced gas station McGrath Acura Morton Grove 1/17/2009 until CL91 returns gas tested/Waiting on response from 1/17/2009 Chicago Lakeshore n/a CL91 A180695 Fuel Injectors Fuel Injectors being replaced gas station McGrath Acura Morton Grove 1/19/2009 1/29/2009 gas tested/Waiting on response from 1/19/2009 Chicago Lakeshore n/a CL92 A180696 Fuel Injectors Fuel Injectors being replaced gas station McGrath Acura Morton Grove 1/19/2009 1/22/2009 Scratch and dent from incident that occurred on E. 34th & 1st. The other car wanted to cut the Acura off so as the driver stepped on the brakes, the other vehicle had also stopped. In the act of the other driver stopping, the Acura proceeded to continue but the other driver was inches from the Acura. When the Acura driver looked in the mirror to see how close the other car was was, he had already hit the Acura near the gas cap. Other vehicle Paker Nassar; 380 Warburton Ave. Hastings on the Received - Pictures and Information Hudson, NY 10706; (914) 478-7540; NYS LIC# 323852479; NY TLC Sheet. Such minor damage. Having 1/24/2009 New York - Lexington Nader Sabet NL91 EKH8277 Rear wheel well (driver's side) PLATE # LOVE 94. Andy look at it while in NYC. N/A N/A N/A Acura was proceeding North on Peachtree in middle Lane. Car was entering Peachtree from the right trying to make a Left turn onto Peachtree South thru multiple Lanes and Hit passenger side of Acura Received - Pictures and Information 1/27/2009 Atlanta - Midtown Milton Horton AM92 BFJ1438 Rear Fender and Wheel resulting in minor damage VERY MINIMAL DAMAGE Sheet. Such minor damage. Gerber Collision & Glass 1/29/2009 2/9/2009 Incident occurred in the parking lot of Perimeter Mall. Acura side swiped parked vehicle. Damage to Acura's passenger side; damage to other vehicle's left corner of front bumper. Accident report filed by Dekalb County Police Dept (report # 09-013246). Other vehicle: 1999 Lexus ES300; Driver-Kehua Jin; License plate #: 722TCN; State Farm Policy: 1/30/2009 Atlanta - Perimeter Jesse Lee Green AP91 BFJ1436 Passenger side 0146138-C21-11C. 2/18/2009 2/24/2009 Acura driver was backing into parking space and tapped rear side door of parked vehicle with bumper. No damage to the Acura, small dent on other vehicle (2007 Acura TL Silver, Lic. # A58 2359). Other vehicle driver - Onur Turan (tel#: 773-267-8110; 3427 N. Springfield Ave., Received - Pictures and Information No damage to the Acura. Small dent on Chicago, IL 60618); Other driver's insurance policy # 9 12 721605 Sheet. Waiting to be contacted by 1/30/2009 Chicago Lakeshore Nicholas Sandro CL91 A180695 other vehicle. (Allstate). other driver's insurance "H" on back rear tailgate is ripping off the 1/30/2009 New York - Union Square NT91 EKH8279 decal 1/30/2009 New York - Union Square NU91 EKH8278 Dent on driver's door Small and only seen by the driver 1/31/2009 Seattle SE91 005 YHM Rims Scratches on rims. Received - Pictures Occurred on 9th Ave and 44st. Driver was transporting guest Marie Fernandez Leon to the Jacob Javitz Center when his car was rear ended by another car. There were no injuries to report and a Police Accident 2/6/2009 New York - Times Square Parcys Santos report has been filed for the vehicle damage. Received - Information sheet 2/14/2009 Los Angeles Jeff Baker LA91 6ETW389 Rear wheel well (passenger side) Black scuff marks Received - Pictures 2/16/2009 Seattle SE91 005 YHM Mirror (passenger side) Minor scratch Received - Pictures 2/21/2009 Los Angeles LA92 6ETW392 Rear wheel well (passenger side) Minor scratch Received - Pictures 2/24/2009 San Francisco SF92 6FVM934 Rear bumper Scratches Received - Pictures Driver's side (front) -Replace the front fender -Repair the driver side door Hit and run at approximately 3:35 pm, corner of Le Conte and Hilgard. -Repair and paint the front bumper MDX driver was merging in the lane, when a car driving approximately 15 -Replace front headlamp mph pulled in front and cut off the MDX. No guests in the car and no -Partially paint hood injuries. Police was able to find other driver (Vicki Rodriguez, 1996 Received - Pictures and Information 3/5/2009 Los Angeles Jeff Baker LA92 ETW392 -Adjust alignment Chevy Corsica, Lic pate 6WXYT, Home State Insurance #R01483927). Sheet Honda Service Center (Torrence) 3/9/2009 3/17/2009 NO Appears that a blue car rubbed against car, happened overnight. Acura Received - Pictures and Information 3/6/2009 Minneapolis Front fender (driver's side) will repair at no cost. Sheet GPS screen was freezing up on several occasions today. The Received - Pictures Will cost $190 to GPS screen, dashboard panel dashboard panel underneath the GPS controls, between the woodgrain fix, but they are recediving new cars. 3/9/2009 Chicago - City Center CC91 A180697 underneath the GPS controls panels, is visibly loose. Not sure hwther to fix or not Driver rear-ended the car in front of him while coming to a stop for a red- light a few blocks away from the W Hotel Lexington (Park Avenue & 61 Received - Pictures and Police Report. No visible damages (front bumper Street). It is difficult to determine damage on the bumper of the other No damage to car, but waiting to see if 3/11/2009 New York - Lexington Nader Sabet NL91R ENR7477 impact) vehicle as there were existing scratches and paint chips on the bumper. the other driver claims anything There was a car butted up against the MDX back bumper and it has 3/15/2009 Seattle SE91 005 YHM Rear bumper. sustained a few scratches. 3/23/2009 Minneapolis MN92 293AWK Rear wheel well Scratches on wheel well. While Andy is in New Orleans for training, he noticed several scratches TBD - waiting for payment from 3/23/2009 French Quarter NF91 SME 232 Scratches on the car. He sent the car to the body shop to be repaired Walker Acura 3/24/2009 Starwood NO Occurred on curbside at W Hotel (Howard St.). Black town car pulled into park at curb and grazed left front bumper of MDX. MDX was parked and not in motion. Other Acura driver, Douglas was a witness. The town car driver (Mazen Mohammed Barakat, Driver License #:CA A6796074, VIN#: LNHM84W75Y668452) left the scene shortly thereafter. The Received - Pictures and Information 3/26/2009 San Francisco Deen Dell SF91 6FVM935 Rear bumper name of the limo company is Liberty Limousine & Sedan Service. Sheet Major Auto Body, 240 12th St. 3/30/2009 2-Apr NO Claim #334202 Bavarian Body Shop 970 Huff Rd. Driver reversed vehicle from a parked position vehicle and scraped a Received - Pictures and Information Atlanta GA 30318 4/1/2009 Atlanta - Midtown Milton Horton AM92 BFJ1438 Rear bumper (Left side) pole on the driver side. Sheet 404.875.2002 4/16/2009 Picked up: 4/20 no One of the Acura’s was being moved in the parking garage and one of Claim #334199 the valets was flagging the car into the spot and letting the driver know Gerber Collision how much room was available. The valet didn’t see that there was a spot 13640 NE 16th St. on the wall where a piece of the cement stuck out and the car scratched Received - Pictures and Information Bellvue WA 4/1/2009 Seattle Stephanie Day SE91 005 YHM Rear door that spot. There are no dents, just scratches near the W logo. Sheet 425.643.0444 4/4/2009 15-Apr YES 4/1/2009 Silicon Valley Loaner Vehicle SV92 6EXT326 Rear wheel well Scratches Received - Pictures 4/1/2009 Silicon Valley Loaner Vehicle SV92 6EXT326 Rear rim Scratches Received - Pictures 4/1/2009 Silicon Valley Loaner Vehicle SV92 6EXT326 Front rim Scratches Received - Pictures While parked at top of W garage ramp, W head of engineering unknowingly (barely) backed into front driver’s lower bumper. Very, very Received - Pictures and Information 4/2/2009 Seattle Brian SE92 006 YHM Front bumper (left side) slight scratches through paint. Sheet Being fixed at same time as below. 4/15/2009 18-Apr NO Claim #225104 Gerber Collision While waiting in line for a carwash. Pearl thought the car was in Park 13640 NE 16th St. and exited. It rolled back into a red Toyota MR2 (Roger Lee Harris) and Received - Pictures and Information Bellvue WA 4/4/2009 Seattle Pearl SE92 006 YHM Back Bumper caused damage. Sheet 425.643.0444 4/15/2009 18-Apr NO Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? A truck was parked in the middle of Maple street (one way street). When Acura driver went to go aroung the truck, another car coming towards the Acura was not far enough over, and the Acura driver had to swerve right hitting the acura passenger sideview mirror against the other vehicle's side view mirror. Witness: Melm Chez (W Hotel guest, room Received - Pictures and Information 4/8/2009 Dallas Thomas Ellison DA91 LWK 218 Mirror (passenger side) #1223). Sheet Goodson Acura (972)-554-8705 11-Apr Acura was parked to the left of a very steep curb, and tires were turned to right. When stepping on gas to go, Acura went over the curb hitting 4/8/2009 Dallas Thomas Ellison DA91 LWK 218 Right tires (no new damage to rims) both right tires. Witnesses: Juan Carlos and Scott (469-375-5874). Received - Information Sheet Goodson Acura (972)-554-8705 11-Apr 4/21/2009 Dallas Thomas Ellison DA92 LWK 219 Back Door Minor scratches Received - Pictures Deen was parked in front of the hotel. A yellow cab (2007 Mercury, cab #609, license plate 8K43535) attempted to park in front of Deen and hit the front bumper. Taxi driver: Mauricio Riberiro Silva, 415-756-8237; ABI Business Insurance Services, policy # AC11084635, Mercury Insurance Received - Pictures and Information 4/21/2009 San Francisco Deen Dell SF92 6VFM934 Front bumper (driver's side) 888-313-6372. Sheet 5/1/2009 NO 4/25/2009 New York - The Court NC91R ENR7479 Rear bumper Scrates Received - Pictures 5/1/2009 Dallas Antonio Gonzalez (Hotel Staff) DA92 LWK 219 Tire Driver ran over a rod in the street, causing a flat tire. Received - Information sheet Both mirrors have scratches, driver side When the cars were taken over by Empire, this car showed up with Received pictures. Car taken out of 5/1/2009 New York Times Square Ed Martinez NT92 EKH8276 front bumper severely damaged problems. We are dealing with it through lease plan. service 5/1/2009 5/13/2009 NO 5/12/2009 Atlanta - Buckhead AB91 BVI7568 Back bumper Scratch marks Received - Pictures Side view mirrors (driver and passenger 5/18/2009 New Orleans - FQ NF91 SME 232 side) Scratches Received - Pictures 5/18/2009 New Orleans - FQ NF91 SME 232 Rear bumper (left side) Scratches and dents Received - Pictures 5/18/2009 New Orleans - FQ NF91 SME 232 Rear bumper (center) Scratches and dents Received - Pictures Crack in housing. Overlooked when damages from previous accident 5/18/2009 New Orleans - FQ NF91 SME 232 Rear light was being repaired. Received - Pictures 5/18/2009 New Orleans NO91 SME 233 Interior trunk Scratches Received - Pictures 5/18/2009 New Orleans NO92 SME 234 Decal Letter "V" on word "Vehicle" is coming off Received - Pictures 5/18/2009 New Orleans NO92 SME 234 Passenger door Dent/scratch Received - Pictures 5/18/2009 New Orleans NO92 SME 234 Rear panel (driver's side) Scratches Received - Pictures 5/18/2009 New Orleans NO92 SME 234 Rear bumper Scratches Received - Pictures 5/28/2009 Atlanta - Perimeter AP91 BFJ1436 Front bumper, back bumper, trunk Scratches Received - Pictures The Acura driver was driving (30 mph) south bound on Michigan Ave. in the middle lane. The cab driver (Jibril, Hassan, Ford Crown Victoria, plate # 3775TX - Illinois) was in the right lane also driving south bound MCGRATH BUICK NISSAN HONDA 945 on Michigan Ave. The cab driver changed lanes into the middle lane Received - Pictures and Information E CHICAGO ST ELGIN PH : 8476956700 5/29/2009 Chicago - City Center John Zigah CC92R H291332 Passenger side. hitting the Acura driver. Sheet Booking# : H10030764575 6/1/2009 6/24/2009 NO We noticed some scratches on the car. One runs across the rear bumper and continues for approximately 4 inches onto the rear driver’s side of the car. There are also some scratches on the rear (trunk) door. Major Auto Body Claim #339045 5/31/2009 San Francisco N/A SF91 6FVM935 Driver side; Rear (trunk) door It appears as though someone keyed the car. 415.864.3699 6/1/2009 6/11/2009 NO Beth was driving the car yesterday and reported no incidents or scratches. Nick came in to take the car from the garage today and noticed a small scratch on the driver side back door. Must have had Received - Pictures and Information 6/4/2009 Chicago - Lakeshore Nicholas J.Sandro CL92R H272657 Rear door (driver side) happened overnight. Sheet Driver was stopped on Lexington Avenue waiting to turn onto 39th Street and a yellow cab speed up to pass the Acura and hit his back passenger Received - Pictures and Information MANHATTAN COLLISION 540 WEST 6/8/2009 New York - The Court John Rodriguez NC92 EKH8275 Back Bumper (Driver Side) side bumper into the Acura’s driver’s side back bumper. Sheet 38TH STREET 6/16/2009 6/16/2009 NO 6/11/2009 Silicon Valley N/A SV2 6EXT326 Rear door (passenger side) Deep door ding. Received - Picture Freemont Acura 6/26/2009 7/2/2009 YES 6/12/2009 New York - Lexington NL91R ENR7477 Decal "T" in "Hotels" is coming off Received - Picture 6/12/2009 New York - Lexington NL92R ENR7480 Rear door (passenger side) Minor scratch Received - Picture As a cab driver got out of his vehicle to assist some guests with luggage, the driver failed to put the cab in park and it continued to move forward. The forward movement caused the Acura to be struck by the taxi (License plate # - 3G81C) and sustain damage to the rear right bumper as well as the right side quarter panel area. Shortly after the accident Parcys notified 911 and the New York City Police Department, Midtown Rear right bumper, right side quarter North Precinct (Officer Allison badge#25076) responded and filed a 6/16/2009 New York - Times Square Parcys Santos NT92 EKH8276 panel area report. No one was injured during the accident. Received - Pictures 6/22/2009 6/29/2009 N Front Bumper, rear bumper, side view 6/23/2009 New York - The Court NC92 EKH 8275 mirrors (both sides), rear panel, rims. Damages found during Daisy's site visit. Received - Pictures 6/23/2009 New York - Lexington NL91R ENR7477 Rear bumper Scratches Received - Pictures 6/23/2009 New York - Lexington NL92R ENR7480 Rear bumper Scratches Received - Pictures New York - Times 6/23/2009 Square/Union Square NT91 EKH 8279 Front bumper, rear bumper, trunk door Minor damages found during Daisy's site visit. Received - Pictures 6/23/2009 New York - Union Square NU91 EKH8278 Driver door Dent Received - Pictures 6/23/2009 New York - Union Square NU91 EKH8278 Driver's seat (interior) Plastic cover is missing. Received - Pictures Rear bumper, driver's door, wheel well, side view mirror, hood, front panel, rear 6/23/2009 New York - Union Square NU91 EKH8278 door) Damages found during Daisy's site visit. Received - Pictures Driver was driving the car North bound on Lake Shore Drive when a Taxi is moving in to my lane. Trying to avoid a accident, the driver turned to the right and hit the curb. The passenger front wheel has a few Received - Pictures and Information 6/24/2009 Chicago - Lakeshore Arthur Burzykowski CL91R H272655 Front wheel (passenger side) scratches. Sheet McGrath Acura 6/6/2009 Driver was stopped in traffic on Lakeshore Drive when a car (2006 Dodge Charger, Blue) hit the bumper from behind. However no real damage, except a very small scratch on the bumper. Other driver: Driver's license # - 801572903 (Mississippi), Exp date: 08-05-2012; Tel: 773-934-4000; Address: 4550 Madison, Hillside, IL 60162). Other driver's insurance: Geico Insurance, Policy # 415 339 6884, Tel: 1-800- Received - Pictures and Information 6/28/2009 Chicago - Lakeshore Beth A. Luparello CL92R H272657 Bumper 861-8380. Sheet McGrath Acura 6/10/2009 7/8/2009 San Diego SD92 6FAY412 Seal/molding of the rear passenger door 1/2" hole located in the rubber. Received - Pictures 7/12/2009 Atlanta - Buckhead AM91 BFJ1437 Rear bumper (driver's side) Minor scrapes Received - Pictures 7/15/2009 San Diego SD91R 6GLZ364 Passenger door Minor dent Received - Pictures Received - Pictures and Information MANHATTAN COLLISION 540 WEST 7/22/2009 New York - Lexington NL92R ENR7480 Wheel well (passenger front) Dent due to being struck by a taxi door. Sheet 38TH STREET 8/4/2009 8/8/2009 no Driver dropped off guests at street festival. Lanes were closed to one lane. Dumpsters along street had a thin metal rod sticking out that scratched outside right rear view mirror. Witness: Onur Turan, tel# 773- Received - Pictures and Information 7/25/2009 Chicago - Lakeshore Nicholas J.Sandro CL92R H272657 Rear view mirror (passenger side) 267-8110. Sheet Mcgrath Acura 7/26/2009 7/28/2009 no Gerber Collision 13640 NE 16th St. Bellvue WA Occurred in an alley, near 3rd and Pike St. Driver ran into a hose bib Received - Pictures and Information 425.643.0444 Awaiting Claim 7/25/2009 Seattle Loren Wills SE91 005 YHM Front fender (passenger side) while trying to back up through the alley. Sheet Number 7/28/2009 8/7/2009 no Occurred in front of the W - The Tuscany. Acura driver was parked and the laundry truck was trying to park swiping right front bumper. Other Received - Pictures and Information MANHATTAN COLLISION 540 WEST 7/26/2009 New York - The Court Johnny Rodriguez NC92 EKH8275 Front bumper driver's information is in polict report (will be availble 7/29). Sheet 38TH STREET 7/30/2009 8/6/2009 no Scottsdale W taking care of with their 7/28/2009 Scottsdale SC92 6ETW390 Driver's side (rear, bumper) insurance. 8/31/2009 7/29/2009 San Diego SD91R 6GLZ364 Mirror (passenger side) Scratches Received - Pictures 8/1/2009 New Orleans - Poydras NO91 SME 233 Passenger seat (interior) Minor tear Received - Pictures Instructed to fix NO 8/13/2009 Atlanta - Buckhead AB91 BVI7568 Back door (bottom right) Minor dent Received - Pictures 8/20/2009 Atlanta - Buckhead AM91 BFJ1437 Rim (passenger front) Chip Received - Pictures 8/21/2009 San Francisco SF92 6FVM934 Third row seating seat knob Coming off Acura was parked in front of the hotel when a Checker Cab (plate # 1101TX) pulled in too close to the MDX and the cab's left side door slammed open into the Acura MDX passenger side door leaving a small 8/30/2009 Chicago - Lakeshore Arthur Burzykowski CL91R H272655 Passenger door. scratch. Received - Pictures The car would not start today. It is being towed to the dealership to 9/8/2009 Atlanta - Midtown AM92 BFJ1438 Battery check the problem Manhattan Collision 212-645-0169 Contact: John Skwiersky 9/9/2009 New York - Lexington NL92R ENR7480 Windshield. Cracked windshield. Received - Pictures 9/23/2009 9/23/2009 Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? Hotel driveway was extremely busy with no spot left open to stage. Acura was attempting to move into position for pick-up and clipped right rearview mirror on left rear view mirror of parked car (2004 Ford Explorer Sport; license plate # 6961222; owner of vehicle Donnell Clayton - cell Received - Pictures and Information 9/10/2009 Chicago - Lakeshore Nicholas J.Sandro CL92R H272657 312-804-2600, Allstate Insurance). Minor damages to the other vehicle. Sheet Incident occurred on Victory Street and Olive under wet weather condtions. The Acura going 5 mph was rear ended by another vehicle David McDavid (2000 Infiniti G35, License plate #KTR636; driver-Joy Hill, driver's Received - Pictures and Information 3900 West Airport Freeway 9/12/2009 Dallas Remy June (W Talent) DA91 LWK218 Rear bumper. license # 25313696, State Farm Insurance policy D97-0848-F0Z-43B). Sheet Irving, TX. 75062(972) 790-6180 Waiting on a part 9/29/09 10/2/2009 9/14/2009 Chicago - City Center CC91R H272656 Scratch. Rear panel (passenger side). Received - Pictures. Occurred on W Lakeshore Hotel Parking Garage Ramp where construction is currently being done. The parking lot was full and very ERIE LASALLE BODY SHOP 146 W. busy. Driver was turning up the parking deck where construction is being Received - Pictures and Information ERIE PH : 3123373903 (Just Approved by 9/20/2009 Chicago - Lakeshore Casey Degnan CL91R H272655 Front bumper. done and scraped a metal pole that was jarring out from the scaffolding. Sheet lease plan) 10/14/2009 10/21/2009 Occured in front of W Tuscany Hotel. Acura was parked in front of the hotel while the driver was at lunch. Hotel staff (Jarrod and Keith) witnessed a blue Super Shuttle van scrape the Acura, leaving blue paint and some scratches. No other identifying information was collected by Received - Pictures and Information 9/20/2009 New York - The Court Johnny Rodriguez NC92 EKH 8275 Rear bumper. the witnesses. Sheet. Paint buffed out 9/22/2009 Dallas DA91 LWK 218 Roof Minor dent. Received - Pictures. Received - Pictures, not necessary to 9/23/2009 Atlanta - Buckhead AM91 BFJ 1537 Rim (passenger rear) New scratches in the passenger side rear tire rim. fix. Minor 9/29/2009 Atlanta - Buckhead AM91 BFJ 1537 Rear (trunk) door Minor scratches near rear tail light (left side). Received - Pictures. 9/30/2009 Dallas DA91 LWK 218 Passenger door (rear) Minor dent. Received - Pictures. 10/1/2009 New York - The Court NC92 EKH8275 Front bumper (passenger side) Scratch. Received - Pictures. Occurred on 4th & Market St. (Gaslamp, Downtown San Deigo). Acura was driving through intersection West bound on Market. Taxi (Ford Crown Victoria, driver Yohannes Hagos, Mercury Insurance policy # AC11075627) was driving South bound on 4th and hit right passenger rear of Acura (traveling at about 35 mph). Other driver's contact SE Collision Center information: 619-339-7949. San Diego Police Dept. Inc. Report #: (619) 260-0852 Bumper and panel (passenger side). 09100018666. Witnesses: William McKever (917-445-9117) and Charlie Received - Pictures and Information Contact: Danny 10/9/2009 San Diego Gerald McGuffie SD91R 6GLZ364 Other vehicle - front bumper. Williams (619-204-6311). Sheet Claim #: 245295 10/9/2009 11/7/2009 10/9/2009 San Francisco SF92 6FVM934 Rear panel (driver's side) Black scuff mark. Buffed out. Received - Pictures. 10/10/2009 Washington DC NT92 EKH8276 Rear bumper Scratches. Received - Pictures. 10/10/2009 Washington DC NU92 EKH 8280 Passenger seat (interior) Scratches in leather Received - Pictures. 10/10/2009 Washington DC NU92 EKH 8280 Rear bumper Scratches. Received - Pictures. Occurred along curbside in front of the W Hotel (541 Lexington Ave, 49th and Lexington corner). Taxi (Ford Explorer, NJ Plate #OXY8692) driver pulled away from curb, said he wasn’t paying attention and ran into the MDX while the MDX was parked. Taxi driver would not provide information. Police said information regarding the driver of the other Bumper and panel (passenger side). vehicle will be provided in the official police report (available in 10 days). Received - Pictures and Information G & R AUTO SERVICES Booking# : 10/11/2009 New York - Lexington Roland Kriheli NL92R ENR 7480 Other vehicle - front bumper. Witness: doorman along curbside. Sheet H10050434466 PH : 7188030356 10/11/2009 11/10/2009 Paint scratched off rear bumper, white scratches on passenger side, G & R AUTO SERVICES Booking# : 10/13/2009 New York - Lexington NL91R ENR7477 Rear bumper, passenger side, decal decal falling off on passenger side. Received - Pictures H10050434466 PH : 7188030356 11/10/2009 TBD Front left quarter panel is out of alignment with the fender by about Received - Pictures and Information 10/13/2009 Washington DC NT92 EKH 8276 Front bumper 1/2cm. Discovered during morning walk-around. Sheet Two scratches on the front left quarter panel. Discovered during morning Received - Pictures and Information 10/13/2009 Washington DC NU92 EKX8280 Front panel walk-around. Sheet Rear bumper passenger door (lower), rear panel (passenger side), rim (front, 10/15/2009 Los Angeles LA92 6ETW392 passenger side) Minor scratches/dents. Received - Pictures. Driver's side mirror, rear door (driver's side) and cladding, passenger's read 10/18/2009 Minneapolis MN91 292 AWK panel Scrathes. Received - Pictures. 10/18/2009 Minneapolis MN91 292 AWK Rear passenger seat (interior) Scratch. Received - Pictures. 10/21/2009 Washington DC NU92 EKH8280 Mirror (driver side) Minor scratch. Received - Pictures. 10/21/2009 Washington DC NU92 EKH8280 Passenger door Minor scratch. Received - Pictures. 10/23/2009 Washington DC NU92 EKH8280 Passenger seat backrest (2nd row right) Tear. Received - Pictures. 11/4/2009 Minneapolis MN91 292 AWK Wheel well (front, passenger side) Minor scratches. Received - Pictures. 11/12/2009 Chicago - Lakeshore CL91R H272655 Driver's door Minor scratches. Received - Pictures. 11/12/2009 New York - The Court NC92 EKH8275 Rear panel (above rear left wheel well) Minor scratch. Front panel (above front right wheel well), 11/12/2009 New York - The Court NC92 EKH8275 front bumper (right side) Minor scratches. 11/13/2009 Washington DC NU92 EKH 8280 Mirror (passenger side) Black scuff marks. Received - Pictures. 11/13/2009 Washington DC NU92 EKH 8280 Wheel well (rear passenger side) Minor scratch. Received - Pictures. Heading west on Ontario, when the driver was at 216 E Ontario St, he heard something smash into the back of the car. The driver pulled to the side and noticed that a passenger exiting a parked cab (Lic. Plate#: Bennett Auto 3584; Vin #: 2FAFP71W25X177200; driver: Yasya Shtayner; insurance: 2300 W. 79th St Passenger side (rear door and wheel Granite State Ins. Co. Policy#: 02-CA-006269998-1) had swung the Received - Pictures and Information Phone: 773-434-0181 11/14/2009 Chicago - Lakeshore Arthur Burzykowski CL91R H272655 well) door open and hit the back of the car on the passenger side. Sheet Claim #248717 11/27/2009 12/8/2009 Yes - (Done) Came to a stop then Acura rolled onto the rear passenger side of a 12/3/2009 Hoboken Alan Cantres HO91 ENR7478 Rear panel parked vehicle (2007 Mini Cooper, Owner-Bailey Jackson Lynch). Received - Information Sheet Received - Pictures and Information 12/15/2009 New Orleans - Poydras Dane DeLarge NO92 SME 234 Pulling into Wheels, the driver scraped one of the columns. Sheet Broken window (security thinks it was broken by a drunk disgruntled 12/24/2010 Seattle Window guest). Received - Pictures. 12/28/2009 New York - Lexington NL92R ENR7480 Rear panel Scratch. Received - Pictures. PSAV Driver James Scriber hit the MDX on the front bumper and drivers 1/9/2010 Atlanta - Perimeter n/a AP91 BFJ1436 Drivers Front Side side fender whole passing in the circle drive. Received - Pictures. Honda Car Land 404-352-1418 Rodney Hale 1/12/2010 1/29/2010 N Case # 359418 Abra Body Shop 205 Pharr Rd NE Received - Pictures and Information Atlanta, GA 30305 1/14/2010 Atlanta - Downtown Viorel Murafa (W - Third Party) AD91 BGP0675 Front bumper In the process of transporting a guest, driver hit another vehicle. Sheet 404-237-6311 2/1/2010 3/20/2010 N 1/22/2010 Washington DC DC101 EWD7888 Rear wheel (driver side) Minor scratches Received - Pictures. 1/22/2010 Washington DC DC101 EWD7888 Minor scratch Received - Pictures. Taken to shop and waiting for check from W 1/23/2010 New Orleans Poydras NO92 SME234 Scratch Secret Shopper Reported Accounting 1/25/2010 TBD Waiting for Check N 1/26/2010 Fort Lauderdale FL91 ENR7476 Trunk door Minor ding found above license plate. Received - Pictures. 2/14/2010 Silicon Valley SV101 Trunk door Minor scratches. Received - Pictures. 2/21/2010 Fort Lauderdale FL101 132XWR Bumper Paint chip Received - Pictures. 2/24/2010 Washington DC DC102 EWD 7901 Bumper Minor scratches Received - Pictures. 2/26/2010 Fort Lauderdale FL101 132XWR Rim (rear passenger) Scratch Received - Pictures. R & J COLLISION INC. 1672-62ND STREET BROOKLYN, NY 11204 Occurred between 45th and 46th St. on Park Ave. Taxi tried to pass and PH : 7183313805 2/25/2010 New York - Union Square Evaristo Silvestre-Romero NU101 EWD7903 Passenger side hit the Acura on the passenger side. Received - Pictures. Claim# : 100000362839 2/26/2010 2/27/2010 Y A&J 172 Talmedge Edison NJ Driver was parked at the corner of 120 E. 39th Street, and someone hit Received - Pictures and Information 732-287-4155 3/8/2010 New York - Lexington Nader Sabet NY101 EWD7898 Front bumper (right) and scraped the front bumper. Sheet Reference Claim # 260942 3/13/2010 Los Angeles LA101 Rear trunk Scratches Received - Pictures. 3/22/2010 Dallas DA102 BK3N890 Rim (front, right) Scratches Received - Pictures. 3/29/2010 Dallas DA101 BK3N891 Rim (rear, right) Scratches Received - Pictures. There is a problem with the engine and part of the top of the engine 3/25/2010 Seattle SE102 799 ZUV Internal block needs to be replaced. Short block replced under warranty. N/A Acura of Seattle (Contact: Clyde) 3/25/2010 4/1/2010 N 3/31/2010 Washington DC DC102 EWD7901 Rear panel Minor dent Received - Pictures. 4/9/2010 Atlanta - Buckhead AB102 BKD 9991 Rim (rear, driver side) Scratches Received - Pictures. Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? 4/9/2010 Atlanta - Buckhead AB102 BKD 9991 Rim (front, driver side) Scratches Received - Pictures. 4/9/2010 Atlanta - Buckhead AB102 BKD 9991 Rim (rear, passenger side) Scratches Received - Pictures. 4/14/2010 Dallas DA101 BK3N891 Rear bumper Minor scratch Received - Pictures. 4/20/2010 Washington DC DC101 EWH7888 Rear bumper (driver's side) Car was parked in front of W Hotel when the driver noticed the damage. Received - Pictures. Driver was pulling into an Exxon gas station when another vehicle was Western Auto Body heading towards that Acura. To prevent hitting the vehicle head on, the 17001 S. Western Ave driver put the car in reverse and hit the telephone that was in the driver's Received - Pictures and Information 310-329-6920 4/22/2010 Hollywood Chris Baker HW102 6CKV137 Rear bumper, rear tail light (right) blind spot. Sheet Reference #367501 5/3/2010 5/7/2010 R & J COLLISION INC. 1672-62ND STREET BROOKLYN, NY 11204 Driver was parked at the W Times Square when a barricade pole fell Received - Pictures and Information PH : 7183313805 4/22/2010 Times Square Bachir Laafar NT101 EWD 7889 Front Panel at Wheel Well over and hit the left quarter panel at the wheel well. Sheet Claim # 369239 6/2/2010 6/8/2010 A guest, without waiting for the driver to get out and open the door for R & J COLLISION INC. him, hurriedly opened the door without looking and a bike messenger ran 1672-62ND STREET into the opened door. BROOKLYN, NY 11204 The bike messenger is fine and went on his way without incident, but the Received - Pictures and Information PH : 7183313805 5/11/2010 New York - Lexington John Rodrigues NY102 EWD 7899 Right Rear Door edge of the door has raised dent from the impact. Sheet Claim#: 267614 5/26/2010 6/2/2010 Yes Driver was at intersection of Market Center Blvd. & Oaklawn after dropping a guest at the Doubletree Hotel. Immediately after the light turned green, the driver continued to follow Market Center Blvd in the far right lane. Two lanes merged into one and the driver next to the MDX continued to merge also. Both vehicles merged into each other after Received - Pictures and Information 5/11/2010 Dallas Alexander Houfek DA101 BK3N891 Front driver's side above wheel going through the light. Sheet 5/14/2010 Dallas DA101 BK3N891 Rims (passenger side, front and rear) Scratches Received - Pictures Acura driver was waiting to turn on to New Montgomery when a car Major Auto Body (Driver: Hye Jin Park; License plate: CA 6CTY257) parked on New 240 12th Street Montgomery quickly backed up into the right passenger side doors and San Francisco, CA 94103 although he honked and tried to get out of the way they did not stop nor Phone: 415-864-3699 was there room for him to get completely out of the way without throwing Received - Pictures and Information Contact: Jay Mubayed 5/16/2010 San Francisco Carlos Escobar SF102 6LLE216 Passenger Side (both doors) himself into the cross traffic. Sheet Claim #: 268140 5/18/2010 5/24/2010 Yes Driver was backing car up onto side of the driveway and did not see the BMW parked to the right as for it was in the blind spot. The driver Received - Pictures and Information Goodson Acura (972)-554-8705 5/20/2010 Dallas Alexander Houfek DA102 BK3N890 Rear bumper (passenger side) backed into the left front of the parked BMW. Sheet Antonio 7/5/2010 7/8/2010 No 5/27/2010 Dallas DA102 BK3N890 Rear door (passenger side) Minor scratch Received - Pictures 5/27/2010 Dallas DA101 BK3N891 Rims Scratches Received - Pictures Driver hit a curb slightly as he was pulling into the front driveway and scraped the front passenger side rim. There were no passengers in the 5/27/2010 Chicago - Lakeshore Jim CL101 H272655 Rims (front passenger side) car when it happened and there is no visible dent. Received - Pictures 6/5/2010 San Francisco SF102 6LLE216 Rear door (passenger side) Scratches Received - Pictures R & J COLLISION INC. 1672-62ND STREET BROOKLYN, NY 11204 The MDX was parked on 42nd street at the W when the garage door Received - Pictures and Information PH : 7183313805 6/7/2010 Union Square Ahmed Akel NU101 EWD 7902 Rear tailgate window closed and hit the MDX. The rear tailgate window is broken. Sheet Claim#: 371532 6/8/2010 6/14/2010 No 6/15/2010 Silicon Valley SV101 6MBN013 Rear wheel well (passenger side) Scratch discovered during walk-around. Received - Pictures 6/18/2010 Dallas DA101 BK3N891 Driver Door Minor Dent Received - Pictures 6/20/2010 Chicago - City Center CC102 H291332 Wheel well (front, driver side) Scratches Received - Pictures 6/25/2010 Boston BS101 131XWR Sideview mirror (passenger side) Scratches discovered during site visit. Received - Pictures 7/9/2010 Dallas DA101 BK3N891 Rim (rear, passenger side) Deep scratch. Received - Pictures 7/13/2010 Chicago - City Center CC102 H291332 Rim (rear, driver side) Scratch Received - Pictures Scratches and dents. W Ambassador/Driver, Brendan, was on the drive. The driver thought he had placed the car in park, but had mistakenly placed the car in neutral. He went inside of the building to get something. As he was gone, after a few minutes, the car started rolling back, and rolled into another guest's car. The car rolled approximately 20 feet into Received - Pictures and Information Goodson Acura 7/13/2010 Dallas Brendan (W Talent) DA101 BK3N891 Rear bumper the parked TSX's driver side front and rear door. Sheet (972) 554-8705 7/14/2010 No 7/14/2010 San Diego SD102 6CKV138 Rear bumper Scratch Received - Pictures 7/14/2010 Seattle SE101 798 ZUV Rear bumper Minor scratches Received - Pictures 7/14/2010 Seattle SE101 798 ZUV Rear door (driver side) Minor scratch Received - Pictures 7/11/2010 Hollywood HW101 6LMK508 Rear wheel well (left) Minor scratch Received - Pictures 7/19/2010 Fort Lauderdale FL101 132XWR Rim (rear, passenger side) Scratches Received - Pictures 7/20/2010 Hollywood HW102 6CKV137 Rear bumper Scratches Received - Pictures 7/26/2010 Los Angeles LA101 6LLX660 Rear bumper Scratch Received - Picture 7/26/2010 Washington DC DC202 4MD2568 Rims (passenger side, rear and front) Scratches; damages discovered when cars were delivered from WTT. Received - Pictures 7/26/2010 Washington DC DC202 4MD2568 Rear bumper Scuffs; damages discovered when cars were delivered from WTT. Received - Pictures 7/26/2010 Washington DC DC202 4MD2568 Rear panel (passenger side) Minor scuff; damages discovered when cars were delivered from WTT. Received - Pictures 7/29/2010 Seattle SE202 AAW1352 Rear bumper Minor chips; damages discovered when cars were delivered from WTT. Received - Pictures Minor scratches; damages discovered when cars were delivered from 7/29/2010 Seattle SE202 AAW1352 Side view mirror (passenger side) WTT. Received - Pictures Minor scratches; damages discovered when cars were delivered from 7/29/2010 Seattle SE202 AAW1352 Rear door (passenger side) WTT. Received - Pictures 7/30/2010 Dallas DA102 BK3N890 Door (rear, passenger side)) Ding Received - Pictures Scratches and scuffs; damages discovered when cars were delivered 7/30/2010 South Beach SB201 332 YLQ Rear bumper from WTT. Received - Pictures Scratches and scuffs; damages discovered when cars were delivered 7/30/2010 South Beach SB201 332 YLQ Rims from WTT. Received - Pictures Kachina Cadillac Oldsmobile 1200 N. Scottsdale Rd. Scottsdale, AZ 82527 480.424.6239 (Josh) 7/30/2010 Scottsdale SC201 ALT4220 Rear bumper Scratch; damages discovered when cars were delivered from WTT. Received - Pictures Claim #378548 8/24/2010 9/3/2010 Minor chip on front bumper (driver's side); damages discovered when 7/30/2010 Scottsdale SC201 ALT4220 Front bumper (driver's side) cars were delivered from WTT. Received - Pictures (8/20) Cover is missing; discovered when cars were delivered from WTT. 7/31/2010 Dallas DA202 BV9H296 Rear windshield wiper Receied part from dealsership. Received - Pictures 7/31/2010 Dallas DA201 BV9H295 Rear door (passenger side) Minor dent Received - Pictures Western Auto Body 17001 South Western Ave. Gardena, CA 310.329.6920 7/31/2010 Hollywood HW202 Rear bumper Scratches and scuffs; damages occurred during WTT. Received - Pictures Claim #375438 8/12/2010 8/26/2010 7/31/2010 Hollywood HW202 Roof Dings and scratches; ; discovered when cars were delivered from WTT. Received - Pictures 7/31/2010 Hollywood HW202 Rear panel (driver's side) Scratch; discovered when cars were delivered from WTT. Received - Picture 8/1/2010 New York - Times Square NT201 Windshield Crack Empire (contact Rich) 8/1/2010 8/5/2010 Bay Equipment & Repair 3393 Enterprise Ave. Hayward, CA 510.783.9050 (Contact: Sam) 8/1/2010 Silicon Valley SV201 Rear bumper Scratches on rear bumper; damages occurred during WTT. Received - Pictures Claim #375441 8/9/2010 8/19/2010 8/3/2010 Chicago - Lakeshore CL202 K711234 Rear door (trunk) Dent; damages discovered when cars were delivered from WTT. Received - Pictures Minor scratch; damages discovered when cars were delivered from 8/3/2010 Chicago - Lakeshore CL202 K711234 Rear door (above right tail light) WTT. Received - Pictures McGrath Nissan Honda 945 E. Chicago Street Elgin, IL 60120 Scratches, dented muffler, reflector light missing; damages discovered 847.695.6700 (Dan) 8/11/10 (Claim was approved on 8/3/2010 Chicago - City Center CC202 K711237 Rear bumper, muffler (right side) when cars were delivered from WTT. Received - Pictures Claim # 376545 8/11) 8/12/10 (estimate) No Ball Automotive Group 1935 National Blvd. National City, CA 91950 Scratches and dents. Driver made contact with a pillar in the parking Received - Information Sheet and 619.474.6431 (Jorge ext. 1381) 8/3/2010 San Diego Gina Montiel SD201 6LNJ149 Rear passenger door and panel structure. Pictures Claim #: 278205 8/5/2010 8/20/2010 8/3/2010 Dallas DA202 BV9H296 Rim (driver, front) Scratches Received - Pictures 8/5/2010 Atlanta - Buckhead AB202 BMP6468 Rim (passenger, rear) Scratch Received - Pictures Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? 8/6/2010 Dallas DA202 BV9H296 Rim (passenger, front) Scratches Received - Pictures 8/8/2010 New Orleans NO202 Front bumper Minor chips; damages discovered when cars were delivered from WTT. Received - Picture 8/11/2010 Dallas DA201 BV9H295 Rear bumper (passenger side) Minor scratch Received - Pictures 8/11/2010 Hollywood HW202 Rear bumper applique Scuff Received - Pictures 8/15/2010 Minneapolis MN201 450 DTT Rear door (driver side) Minor scratch; damage discovered when car was delivered from WTT. Received - Pictures R & J Collision Inc Acura driver was making a legal turn at the intersection of 49th Street 1672-62nd Street and 2nd Ave. He had the right of way, and at the end of the turn onto Brooklyn, NY 11204 49th Street, the city bus abruptly pulled away from the curb and struck Received - Information Sheet and 718.331.3805 8/26/2010 New York - Lexington Nader Sabet NY202 FAM2054 Rear bumper (passenger side) the MDX (pushed 2-3 ft before coming to a complete stop). Pictures (8/26) Claim # 378990 9/10/2010 8/29/2010 San Diego SD202 6LUY400 Passenger door Dent Received - Pictures (8/29) 8/30/2010 Minneapolis MN201 450 DTT Front bumper (driver's side) Scratch Received - Pictures (8/31) Acura driver (Carlos) went to retrieve car when he noticed the rear Major Auto Body bumper (including tail light) and trunk were damaged. The car was fine 240 12th Street when parked on the evening of 8/31 in the public parking garage (also San Francisco, CA 94103 used by hotel valet). It appears that the damages were caused by a hit Received - Information Sheet and 415-864-3699 (Jay Mubayed) 9/1/2010 San Francisco SF202 6NDU027 Rear bumper, tail light, trunk and run overnight. Police Report: 100805827 Pictures (9/1) Claim #: 281534 9/1/2010 9/10/2010 No 9/3/2010 New York - Lexington NY201 FAM2056 Rear door, wheel well (driver's side) Scratches and dent. Received - Pictures (9/3) Original Autobody & Paint 12248 Aurora Ave. N. The MDX was parked in front of the hotel when a black SUV pulled in Seattle, WA 98133 too quickly right in front of the MDX and grazed the front right bumper of Received - Information Sheet and (206) 365-9680 9/17/2010 Seattle Jesus Leon SE201 AAW1353 Front bumper (passenger side) the MDX, leaving a black mark and scratches. Pictures (9/17) Claim #381103 9/27/2010 9/28/2010 No 9/21/2010 Minneapolis MN201 450 DTT Rear Bumper Scratch Received - Pictures (9/30) 9/23/2010 New York - Union Square NU201 FAM2053 Rear Bumper Scratches on trunk and rear bumper Received - Pictures (9/23) 9/29/2010 New York - Downtown ND201 FAM2057 Front passneger seat (back) Hole in leather Received - Pictures (9/29) 10/4/2010 10/4/2010 No Driver was heading northwest bound on Levering Ave (a residential street) at about 25 mph. A dump truck coming from the opposite direction moved to his right and came to a complete stop, to give space to go ahead and pass. Driver ahead but did not have the complete space Western Auto Body estimated. As the driver was passing, he hit a parked vehicle's side view 17001 South Western Ave. mirror on the right side, causing scratches and dents to the MDX. There Gardena, CA was no damage to the other vehicle. Vehicle owner did not want to Received - Information Sheet and 310.329.6920 (Sam) 9/29/2010 Los Angeles Luis Fabian Flores LA201 6NGW367 Passenger side doors, rear panel (passenger side) information for the reason of there being no damage. exchange Pictures (9/29) Claim #382222 9/29/2010 10/13/2010 Yes Driver was returning to hotel after dropping a guest off when a piece of Liz/Doug debri from a construction site in the area hit the windshield, causing a OEM Auto Glass (Mobile) chip. By the time the driver was back at the hotel, the chip had spread to Received - Information Sheet and 866.636.1400 (ref #: 32417) 10/3/2010 Scottsdale Ryan Harter SC202 ALT4221 Windshield be a 10-12 inches crack. Pictures (10/6) Claim #: 382859 N/A 10/11/2010 McGrath Nissan Honda There has been construction on the lower level of the parking deck all 945 E. Chicago Street week. This has made a single lane going both ways through the first Elgin, IL 60120 floor. The driver was trying to avoid the painted floor but unluckily Received - Information Sheet and 847.695.6700 (Dan) 10/4/2010 Chicago - Lakeshore Casey Degnan CL201 K711235 Rear passenger door scraped the poll. Pictures (10/5) Claim # 382739 10/5/2010 10/9/2010 - still needs decal Yes 10/5/2010 Seattle SE202 AAW1352 Rear wheel well (passenger side) Scratches Received - Pictures (10/14) Don’s Autobody 204 Felton Street Waltham, MA Scratches (paint scraped) from being parked overnight at the parking (781) 899-4640 10/5/2010 Boston N/A BS201 218 KL5 Left Rear Panel garage. Received - Info and Pictures (10/5) Claim #: 285102 10/18/2010 10/21/2010 10/6/2010 New York - Lexington Michelle NY202 FAM2054 Rear door (driver side) scratches that may have appeared after going to the car wash. Received - Pictures (10/6) Bear Collision and Service Center 3393 Enterprise Ave. Hayward, CA 510.783.9050 (Victor) 10/6/2010 Silicon Valley SV201 6NDU026 Front panel (above front left wheel well) Dents Received - Info and Pictures (10/6) Claim #: 382926 10/7/2010 10/21/2010 R & J Collision Inc 1672-62nd Street Acura Driver was making a left turn when the car in front stopped Brooklyn, NY 11204 abruptly, causing the Acura driver to hit the right rear bumper of the 718.331.3805 10/6/2010 New York - Downtown Wasiq Rehmat ND201 FAM2057 Front Left Bumper other car. MDX sustained scratches and dents on the front left bumper. Received - Info and Pictures (10/6) Claim # 382980 10/11/2010 10/21/2010 10/7/2010 Minneapolis MN201 450 DTT Rear door (passenger side) Minor dent on frame of door Received - Pictures (10/14) A driver of the taxi van opened his door while our MDX is passing by and Goodson Acura gave our MDXs a few scrapes and scratches. The other car had (972)-554-8705 LeasePlan still reviewing 10/7/2010 Dallas Thomas Ellison DA202 BV9H296 Right side fender and right side mirror scratches on the passenger door. Received - Info and Pictures (10/7) Claim # 383006 estimate - 10/11 10/27/2010 Honda Carland Driver was leaving the parking lot of Lennox Mall. As he was leaving he 11085 Alpharetta Hwy switched out of the right lane in the far left lane by going around the car Roswell, GA in front of him. As he proceeded to make that change a car came into his 770-993-2805 10/9/2010 Atlanta Downtown Frank Kelly AD201 BMP8927 Right side (both passenger doors) lane and hit the side of the car. Received - Pictures (10/11) Claim # 383347 (LeasePlan) 11/16/2010 Y 10/14/2010 South Beach SB202 332 YLU Driver's door Minor scratch Received - Pictures (10/14) 10/19/2010 Dallas DA201 BV9H295 Rear rim (driver's side) Minor scratch Received - Pictures (10/19) 10/19/2010 Dallas DA201 BV9H295 Rear bumper Minor scratches Received - Pictures (10/19) Major Auto Body 240 12th Street San Francisco, CA 94103 Acura was rear ended while waiting at a red light. The impact caused a 415-864-3699 10/21/2010 San Francisco Deen Dell SF201 6NDU028 Rear Bumper scratch on the rear bumper. Received - Info and Pictures (10/22) Claim #: 384671 11/15/2010 11/18/2010 Honda Carland 11085 Alpharetta Hwy, Roswell, GA Scratch was noticed on the daily walk around form. Picture was sent on Received - Pictures (10/24), waiting 770-993-2805 10/24/2010 Midtown N/A AM201 BMP3083 Left Rear Panel/Fender 10/25. for info Claim #385167 11/1/2010 10/29/2010 Silicon Valley N/A SV201 6NDU026 Rear door (driver side) Also upon inspection this morning, a very small scratch was noticed. Received - Pictures (10/29) Acura Driver was traveling 25 mph going East on Oak in the middle lane, all 3 lanes are required to turn left onto Franklin. Acura driver was making a legal left turn in the middle lane on a green light when other Major Auto Body vehicle (Winnie Yan) hit the Acura broadside during the turn onto 240 12th Street Franklin. Winnie Yan, the other driver involved, was traveling West on San Francisco, CA 94103 Oak and was required to turn right onto Franklin. She had a solid red 415-864-3699 10/29/2010 San Francisco Thomas Carl Russell SF202 6NDU027 Rear door (passenger side) light when she turned. Received - Info and Pictures (10/29) Claim #: 385208 10/29/2010 11/15/2010 Y Acura of Seattle 301 Baker Blvd Tukwila, WA 98188 11/1/2010 Seattle SE202 AWR352 Third row seating carpeting Carpet tear. Received - Pictures (11/9) 206-433-1000 McGrath Nissan Honda 945 E. Chicago Street Elgin, IL 60120 847.695.6700 (Dan) 11/1/2010 Chicago - Lakeshore CL202 K711234 Rear door (trunk) Dent; damages discovered during walk around. Received - Pictures Claim # 288327 11/9/2010 John drove West on B Street and pulled into the valet loading zone at 750 B Street (Symphony Towers) to drop off guest. He started backing out to get around the car in front of him and didn't see the car that pulled directly behind the MDX. The MDX back bumper hit the front bumper of the car behind him. Both drivers got out of the car to check the damages. There was no apparent damage to either bumper. We exchanged our information (name, phone, insurance, etc.). The other driver, Jason, said that he did not see any damage, but would have a auto repair shop take a look at the car (because he already needed to go 11/8/2010 San Diego John Armour SD201 6LNJ149 N/A to the shop for other reasons). Received - Info (11/10) Honda Carland Driver was going north on the left lane of a one way street, and the other 11085 Alpharetta Hwy, driver in the right lane, veered into his lane and side swiped him (not Roswell, GA sure if swerving or was trying to make a lane change). Speed limit was 770-993-2805 (David) 11/9/2010 Atlanta - Buckhead Dave Wylie AB201 BND0982 Front fender and front bumper (passenger 35 mph and both (right ofwere going about 20-25 mph. (passenger side), front right rim and Pictures (11/9) side), front panel drivers windshield), rear view mirror Received - Info Claim #: 386094 11/9/2010 11/26/2010 Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? R & J Collision Inc 1672-62nd Street Driver, said that the car that scratched into him was making a left hand Brooklyn, NY 11204 turn from the right hand lane. He was in the center lane on 54th St 718.331.3805 11/11/2010 New York - Lexington Nicolas NY202 FAM2054 Front bumper (passenger side) continuing straight and the car crashed into him. Received - Pictures (11/12) Claim # 386530 11/23/2010 Dent found during walk around 11/15/2010 Dallas DA201 BV9H295 Passenger door Chloe confirmed on 12/15 that dent was not noticeable. Received - Pictures (11/15) Original Autobody & Paint 12248 Aurora Ave. N. Seattle, WA 98133 (206) 365-9680 11/16/2010 Seattle Brian Good/Jesus SE202 AAW1352 Wheel well (driver side) Dent found during walk around Received - Pictures (11/16) Claim #289949 11/22/2010 11/23/2010 Goodson Acura 1750 East Airport Freeway Irving, TX 75062 Driver was parked curbside, when van trying to pull out from behind (972) 554-0505 11/17/2010 Dallas Thomas Ellison DA202 BV9H296 Rear panel and bumper (driver side) struck the Acura. Received - Info and Pictures (11/17) Claim #386960 11/18/2010Approved 12/2 Estimated 12/8/2010 11/18/2010 Silicon Valley SV201 Rear bumper Scuff Received - Pictures (11/17) 11/18/2010 Scottsdale SC202 ALT4221 Rear seat (second row) Two scratches in leather Received - Pictures (11/18) 480.538.4697 (Ray) Estimated 12/13 R & J Collision Inc 1672-62nd Street Brooklyn, NY 11204 Driver was parked in front of the hotel. Cab was pulling out and got too 718.331.3805 11/21/2010 New York - Lexington William Guzman NY201 FAM 2056 Right rear passenger door close and scratched the rear passenger side and door of the MDX. Received - Info (11/21) Claim # 290492 11/26/2010 12/6/2010 11/24/2010 Washington DC DC202 4MD2568 Rear door (driver side) Minor ding Received - Info (11/25) 11/29/2010 Boston BS201 218 KL5 Rims (both passenger side) Minor scratches Received - Info (12/2) 12/9/2010 New York - Lexington NY202 FAM2054 Rear trunk Minor ding Received - Picture (12/10) 12/9/2010 Hoboken HO201 FAM2059 Rear wheel well (passenger side) Minor ding Received - Picture (12/22) 12/9/2010 Hoboken HO201 FAM2059 Driver's door Minor ding Received - Picture (12/22) The Acura Driver was stopped at the light when the other car involved grazed the left rear bumper while trying to park by the curb on our driver’s left hand side, causing a minor scratch. The police was called and did arrive on the scene. The driver asked the cop to fill out the police R & J Collision Inc report but he said that is not necessary for such a minor damage. The 1672-62nd Street police officer gave the driver his card. His name is Peter Rodeschin and Brooklyn, NY 11204 his precinct is located at 357 W 35 Street, NY NY 10001. Phone # 212 718.331.3805 Cancelled claim - 2/8 - no longer 12/14/2010 New York Downtown Marius Constantin ND202 FAM 2058 Left Rear Bumper 239 9811 for our reference. Received - Info and Pictures (12/15) Claim # 389534 in possession of the vehicle 12/14/2010 Washington DC DC201 4MD2569 Rear panel (passenger side) Minor dent Received - Picture (12/15) Milton took a ride and ended up sliding into the curb. No significant 12/16/2010 Atlanta - Buckhead Milton Horton AB202 BMP6468 Front passenger rim property damage. Only a 3" scrape on the rim. Received - Picture (12/16) 12/16/2010 Austin AU201 Rear bumper (passenger side) Minor scuff Received - Picture (12/15) 12/17/2010 New York - Lexington NY202 FAM2054 Rear bumper (passenger side) Minor scuff There was a limo bus that was in the loading zone. The driver was backing up and the limo bus started moving forward. The metal bumper 12/17/2010 New Orleans NO201 VBH 197 Rear bumper (passenger side) from the bus hit the side panel of the Acura. Received - Picture (1/5) 1/1/2011 Austin Impact Center 5821 NORTH IH 35 Austin, TX 78723 At 11:43 am CST the driver was involved in a minor collision with a pole 512.450.0022 (Roger Garcia) 12/18/2010 Austin Terry Irwin AU201 Rear bumper, rear panel (passenger side) while backing up in the parking garage. Received - Info and Pictures (12/18) Claim #: 389781 12/21/2010 Estimated: 12/23 (try to get it done before Friday) 12/20/2010 Dallas DA201 BV9H295 Rear wheel well (driver's side) Minor dent Received - Picture (12/20) 12/20/2010 Atlanta - Midtown AM201 BMP6083 Rear tail light Crack Received - Picture (12/25) 12/21/2010 San Francisco SF202 6NDU027 Front wheel/rim (driver's side) Scratches Received - Picture (12/21) 12/22/2010 Hoboken HO201 FAM2059 Trunk door Minor scratches Received - Picture (12/22) Rear wheel well (passenger and driver 12/22/2010 Hoboken HO201 FAM2059 side) Minor scratches Received - Picture (12/22) 1st Incident: Hit and Run. Driver came back to see scratches on the left R & J Collision Inc rear door. 1672-62nd Street 2nd Incident: Chauffeur was stopped at a red light in the right lane. The Brooklyn, NY 11204 other car hit the MDX on the right side. The other car seemed to be on 718.331.3805 12/30/2010 New York Times Square Philip Leggio NT111 FVV 5460 Lerft rear door (1st incident), Left rear wheel well (2nd incident) on the same direction as the MDX) the next lane (going Received - Info and Pictures (1/3) Claim # 5390991 1/5/2011 1/14/2011 Y The cars were parked overnight at the W garage on New Year’s eve when there seemed to be an attempted burglary. In an attempt to steal the MDX, the burglar did a little damage to the driver’s door. It looks like the burglar succeeded in stealing someone else’s vehicle that was near 1/1/2011 Dallas DA201 BV9H295 Driver's door our MDX. Received - Picture (1/1) A taxi door hit the right side of car leaving a paint mark approximately 1/2" square on the edge of the driver's door. The Acura was parked 1/3/2011 Washington DC David Zarate DC202 4MD2568 Driver's door correctly loading passengers. Received - Picture (1/4) 1/5/2011 New York - Downtown ND111 FFV 5461 Tail light that was cracked by falling ice Received - Picture (1/6) Being taken to the dealership this week. 1/5/2011 Chicago - Lakeshore CL201 K711235 Rear Bumper (right side) Scrapes Received - Picture (1/6) 1/10/2011 San Francisco Deen Dell Vehicle won't go over 20 mph. Towed to the dealership. 1/11/2011 Dallas DA111 CJ7J159 Rear door (passenger side) Minor ding Received - Picture (1/12) Bill Page Honda 8502 Lee Highway Fairfax, VA Acquired scratches and paint scrapes after being turned in to WHEELS (703) 752-3472 1/13/2011 Washington DC Turned in to Valet DC111 6AD9639 Front Left Bumper at 8 p.m. Received - Info and Pictures (1/14) LeasePlan Claim #5392235 1/31/2011 N 1/13/2011 Atlanta - Midtown AM111 Front rim (passenger side) Scratches found during site visit. Received - Pictures (1/24) 1/17/2011 Seattle SE111 ACX8281 Trunk interior/back of third row seat Carpeting is lifting up Received - Picture (1/17) Acura was hit on driver side middle of car (between front and back Gerber Collision & Glass passenger). In the front entrance of Office max before the driver could 8150 E. Raintree Dr. STE B pull away, the other driver in the first handicap space decided to pull out. Scottsdale, AZ 85260 The Acura vehicle was currently blocking the space waiting for another (480) 998-5030 1/17/2011 Scottsdale Nicholas Sandoval SC111 C024721 Driver side (both doors) car to pull out. Ms. Scott pulled back and ran into the Acura. Received - Info and Pictures (1/18) Claim #: 5392642 2/4/2011 Y 1/20/2011 Fort Lauderdale FL111 AKD L33 Front wheel well (driver side) Minor scratch (2.5"-3") found during walk around Received - Info and Pictures (1/18) Bumper Guys 3746 Main St. San Diego, CA 92113 619.237.1353 (Yolanda) 1/26/2011 San Diego SD111 6PAB274 Rear door (passenger side) Dent found during walk around Received - Picture (1/26) Claim #: 1298144 2/9/2011 The small access road that the hotel uses to access their garage had snow/ice , and in order for Mike, the driver to pass through the street and Don’s Autobody make a slight turn, he had to drive the right side of the MDX onto the 204 Felton Street snow pile. Once on the snow, the car slid to the left, bumping the car in Waltham, MA to one of the bollard/pole lining the left side of the road. The MDX (781) 899-4640 (Brian) 1/27/2011 Boston Michael Landberg BS111 9TE480 Left Rear Wheel Well acquired a dent by the left rear door/by the wheel well area. Received - Info and Pictures (1/28) Claim #: 5393825 2/25/2011 R & J Collision Inc Chauffeur was sitting in the vehicle with passenger inside. Vehicle was 1672-62nd Street parked at 244 West 14th Street in NYC. A tow truck backed up and hit Brooklyn, NY 11204 the Acura. It was dark and snowy. There were 2 lanes of travel not 718.331.3805 1/27/2011 New York - Times Square Micahel Riddell NT111 FFV 5460 Front bumper and grill cowl counting the parked vehicles. Received - Info and Pictures (1/28) Claim # 1298496 2/11/2011 1/30/2011 Dallas DA111 CJ7J159 Front (next to grill) Minor scratch Received - Picture (1/31) 1/30/2011 New York - Downtown ND111 FFV 5461 Side mirror (passenger side) Parts are detaching Received - Picture (2/8) 1/31/2011 Seattle SE112 ACX8282 Rear bumper applique Minor peel in plastic Received - Picture (1/31) The Acura was parked out front. There was an incident when a cab slid toward the car. The door ambassadors Steven and Stanley saw the cab slide. The team was not certain/did not think the cab hit the car. The driver ran out and checked the rear and didn’t see anything. The side MCGRATH BUICK NISSAN HONDA where it is believed was hit by the cab was not checked. The snow was 945 E. Chicago Street coming down so it was difficult to see anything. It is believed this was Elgin, IL 60120 Rear bumper and side panel (driver's the time the incident occurred although we didn’t learn of the damages 847.695.6700 2/1/2011 Chicago - Lakeshore Casey Degnan CL111 L305946 side) until the evening walk around. Received - Info and Pictures (2/2) Claim #: 1299068 2/3/2011 2/9/2011 2/3/2011 Seattle SE111 ACX8281 Side mirror (passenger side) Minor scrapes found during morning walk around. Received - Picture (2/3) 2/4/2011 Austin AU112 CK1F875 Trunk Carpet Large scrape marks in the lining (due to luggage) Received - Picture (2/4) 2/5/2011 Seattle SE112 ACX8282 Front bumper Minor scratches. Received - Picture (2/5) Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? Gerber Collision & Glass 8150 E. Raintree Dr. STE B Scottsdale, AZ 85260 When the Acura was being brought up from the garage, it was scrapped (480) 998-5030 2/7/2011 Scottsdale Nicholas Sandoval SC111 Rear door (passenger side) along a pillar that the car was parked next too. Received - Info and Pictures (2/7) Claim #: 5395093 2/21/2011 2/8/2011 New York - Lexington NY112 FAM 5459 Rear door (driver side) Minor scratch found during walk around Received - Picture (2/8) 2/18/2011 Washington DC DC111 6AD9639 Front wheel well (passenger side) Scratches. Most of the paint from impact was buffed out. Received - Picture (2/18) 2/21/2011 Austin AU112 CK1F875 Hood Minor chip dicovered during walk-around. Received - Picture (2/21) 2/21/2011 Austin AU112 CK1F875 Driver's door Minor chip dicovered during walk-around. Received - Picture (2/21) Small scratch. Gina parked the car in front of the W Hotel. One of the hotel contracted workers (Tom Lane) had a long pole in his hand. He 2/23/2011 San Diego Gina Montiel SD111 6PAB274 Driver's door walked by the Acura vehicle and scratched it by mistake with the pole. Received - Info and Pictures (2/23) 3/7/2011 3/9/2011 Honda Carland 11085 Alpharetta Hwy Roswell, GA Driver was proceeding through an intersection when another car ran 770-993-2805 2/25/2011 Atlanta - Downtown Aaron Byrnes AD111 BQG0239 Front bumper through a flashing red light and caused a collision. Received - Info and Pictures (2/25) Claim #5397490 estimate approved - 3/7 estimated - 3/21 3/4/2011 Austin AU112 CK1F875 Rear bumper Minor air bubble in applique Received - Picture (3/4) 3/4/2011 Austin AU111 CK1F876 Rear bumper Minor scratch Received - Picture (3/4) 3/5/2011 Austin AU112 CK1F875 Driver's seat (interior) Wear and tears Received - Picture (3/6) 3/31/2011 3/31/2011 3/6/2011 Austin AU112 CK1F875 Rims (rear passenger side) Minor scratch Received - Picture (3/7) Incident happened at 1:30 pm., 03-06-2011, in Washington circle. It is paved and multilane. Vehicles were eastbound. MDX was inside traffic and had right of way over entering traffic from New Hampshire Ave NW Bill Page Honda area. Offending traffic tried to merge into or pass MDX scraping on right 8502 Lee Highway rear door. MDX pulled over. Offending traffic did not. MDX called police Fairfax, VA Right Rear Passenger door and wheel who answered but did not respond to site in 1.5 hours. MDX returned to (703) 752-3472 3/6/2011 Washington DC Chris Brown DC112 6AD9640 well W Hotel. Received - Info and Pictures (3/7) Claim #5398594 3/8/11 (for estimate) estimated - 3/24 Y Power-steering column to be replaced. Once finished, passenger 3/3/2011 Atlanta - Buckhead Power Steering (internal) airbags off" indicator came on. Lamettry’s Body Shop The driver was at the hotel’s loading dock, and there were two trucks 501 West 77th St. blocking the loading dock exit. He was moving through an opening Richfield, MN 55423 between the truck and the yellow steel pillar. He did not see the bottom (612) 866-0016 3/10/2011 Minneapolis Ryan Haeg MN111 345 EUA Passenger Doors portion of pillar, and it scraped both of the passenger doors. Received - Info and Pictures (3/10) Claim #: 5399106 estimated - 3/21 Y As the driver was backing up into the space on the ramp in front of the W Hotel (where the cars are usually staged) after checking that there 3 Point Paint & Body Works were no cars in his way, a red Porsche came around the curve very fast 3566 Northwest 32nd Street and passed his passed the MDX on the passenger side. As the Porsche Miami, FL 33142-5721 passed, it clipped the MDX’s passenger side, causing a scratch on the (305) 634-9741 3/11/2011 South Beach Carlos Barrios SB111 ALU4016 Rear bumper (passenger side) rear passenger side bumper. Received - Info and Pictures (3/11) Claim #: 5399470 4/5/2011 8-Apr Scratches. Most likely happened in the garage; discovered during walk around. Dealership was able to minimize appearance of scratches by 3/17/2011 New York - Downtown ND111 FFV 5461 Front bumper (passenger side) buffing. Received - Picture (3/25) 3/21/2011 Los Angeles LA111 6PTZ253 Rim (front, passenger side) Scratches discovered during walk around Received - Picture (3/30) 3/23/2011 Austin AU111 CK1F876 Rim (rear, passenger side) Scratches discovered during walk around Received - Picture (3/23) 3/25/2011 Austin AU112 CK1F875 Rim (rear, driver side) Scratches discovered during walk around Received - Picture (3/26) Bumper Guys 3746 Main St. John dropped off a guest at the convention center. As he was leaving San Diego, CA 92113 the convention center drive waiting at the light to make a U-Turn onto 619.237.1353 3/31/2011 San Diego John David Armour SD111 6PAB274 Rear bumper , right rear exhaust bent Harbor Drive a car struck him from behind. Received - Info and Pictures (3/31) Claim #: 5401795 4/8/2011 12-Apr Scratches. Most likely happened in the garage; discovered during walk around. Dealership was able to minimize appearance of scratches by 4/1/2011 New York - Downtown ND111 FFV 5461 Side view mirror (passenger side) buffing. 4/3/2011 Austin AU112 CK1F875 Rim (front, driver side) Scratches discovered during walk around Received - Pictures (4/5) Hinshaws Auto Body 812 35th St. After returning from a trip the vehicle incurred a few small scratches Auburn, WA 98001 behind the right rear tire well. The driver backed too close to the wall of 253.833.3366 4/8/2011 Seattle Brian Good SE111 ACX8281 Rear bumper (right side) the valet garage. Received - Info and Pictures (4/11) Claim #: 5402984 4/19 Estimate to be approved 21-Apr 4/8/2011 Silicon Valley SV111 6PVW301 Passenger door (front) Dent discovered during walk around Received - Info and Pictures (4/8) 4/10/2011 Austin AU112 CK1F875 Side view mirror (passenger side) Minor scratch discovered during walk around Received - Pictures (4/10) 4/10/2011 Austin AU112 CK1F875 Rear bumper Minor scratch discovered during walk around Received - Pictures (4/10) Honda Carland 11085 Alpharetta Hwy Roswell, GA 770-993-2805 (Dave) 4/12/2011 Atlanta - Midtown AM111 BQS9148 Front bumper (driver's side) Possibly hit and run - W staff is investigating. Received - Info and Pictures (4/13) Claim #5404104 5/2/2011 5-May 4/13/2011 New Orleans NO112 TWJ351 Rear bumper Minor scratches 4/13/2011 New Orleans NO112 TWJ351 Side view mirror (passenger side) 4/14/2011 Austin AU112 CK1F875 Front wheel well (passenger side) Minor scratch Received - Pictures (4/14) 4/23/2011 Washington DC DC111 6AD9639 Windshield (driver's side) Minor chip After returning from a trip, the driver slightly rolled into another vehicle in 4/30/2011 Austin AU112 CK1F875 License plate stop-and-go traffic. Received - Info and Pictures (4/30) Claim #: 5405078 5/1/2011 Washington DC DC112 6AD9640 Rear bumper Minor scuffs Received - Pictures (5/1) Goodson Acura 1750 E. Airport Fwy Irving, TX 75062 Driver was backing up to park the vehicle causing damage to the Acura (972) 554-0505 5/4/2011 Dallas Daneiel Duane Garvin DA112 CJ7160 Left Rear pannel and parked car in Parking lot D. Received- Pictures (5/4) Claim #5406152 5/5/2011 13-May 5/6/2011 Atlanta - Buckhead AB111 BQS9147 Rim (rear passenger) Scratches Received- Pictures (5/6) 5/6/2011 Atlanta - Buckhead AB111 BQS9147 Side view mirror (passenger side) Scratch - possibly done by evening driver Received- Pictures (5/6) 5/6/2011 New York - Lexington NY111 FFV 5458 Rear door (driver side) Scratches Received- Pictures (5/6) 5/6/2011 New York - Lexington NY111 FFV 5458 Front bumper (left side) Scratches Received- Pictures (5/6) 5/7/2011 Silicon Valley SV111 6PVW301 Rear hatch Minor scratch Received- Pictures (5/10) 5/7/2011 Fort Lauderdale FL111 AKD L33 Rear wheel well (right side) Minor scratch Received- Pictures (5/10) 5/9/2011 San Francisco SF112 6PVW303 Rear door (driver side) Minor scuff discovered during walk-around. Received- Pictures (5/9) R & J Collision Inc MDX was proceeding southbound on Lexington Ave (one way street) in 1672-62nd Street second lane. Another vehicle in the third lane was attempting to change Brooklyn, NY 11204 Front bumper and wheel well (passenger lanes in front of the MDX. Unfortunately, the car crossed over and hit the 718.331.3805 5/10/2011 New York - Lexington NY112 FFV 5459 side) MDX. Deep scratches and dents caused by collision. Received - Info and Pictures (5/10) Claim #5406950 23-May 5/15/2011 Austin AU112 CK1F875 Driver's door Minor scratches Received- Pictures (5/16) 5/15/2011 Atlanta - Downtown AD111 BQG0239 Bumper Scratch Received- Pictures (5/15) 5/15/2011 Atlanta - Downtown AD111 BQG0239 Rim (rear, passenger side) Scratches Received- Pictures (5/15) 5/15/2011 Atlanta - Downtown AD111 BQG0239 Rim (rear, driver side) Scratches Received- Pictures (5/15) 5/19/2011 Austin AU112 CK1F875 Front bumper Minor scrape Received- Pictures (5/19) At approximately 2:15 p.m. the valet attendant (Louis Johnson) hopped into a guest car (ticket 538970) and put the vehicle into drive. Before Gerber Collision & Glass letting his foot off the brake, he checked the passenger side view mirror 8150 E. Raintree Dr. STE B for traffic. He did not see anything in the mirror. Once he took his foot off Scottsdale, AZ 85260 Driver's side door and fender severely the brake and turned the wheel, he was hitting the W Acura. At the time, (480) 998-5030 5/21/2011 Scottsdale Ryan Harter (W Talent) SC112 APB0074 damaged (does not open) Ryan Harter was in the Acura. Received - Info and Pictures (5/23) Claim #: 5408472 5/21/2011 2-Jun 5/21/2011 Boston BS111 9TE 480 Front rim (passenger side) Scratches Received- Pictures (6/14) 5/27/2011 New York - Lexington NY111 FFV 5458 Rear door (passenger side) Minor scuff Received- Pictures (5/23) 5/28/2011 Austin AU111 CK1F876 Rear door (driver side) Minor scratch Received- Pictures (5/28) 6/4/2011 Austin AU111 CK1F876 Rear door (passenger side) Minor scratch Received- Pictures (6/4) Gerber Collision & Glass 1060 West Huron Acura car was at a stand still at light. Other car tried to go around to the Chicago IL left land and side swiped back driver side. Quarter side panel and (312) 491-0482 6/4/2011 Chicago Lakeshore Mark Aguilar CL112 K974005 Quarter left side panel and bumper bumper have very deep scratches. Received- Info and Pictures (6/6) Claim #1312378 6/7/2011 11-Jun R & J Collision Inc. 1672 62nd St. Brooklyn, NY Car was parked in front of hotel and a Honda Accord hit the driver door (718) 331-3805 6/5/2011 New York- Downtown Wasiq Rehmat ND112 FFV5457 Driver door when passing by in front of the hotel. Received- Infor and Pictures (6/6) Claim #1312381 20-Jun Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? 6/7/2011 Dallas DA112 CJ7J160 Passenger door Minor scratch Received- Pictures (6/7) 6/9/2011 Washington DC DC111 6AD9639 Front wheel well (driver side) Scuffs Received- Pictures (6/10) Gerber Collision & Glass 1060 West Huron Chicago IL Stopped waiting for car to move and taxi pulled in front of me to drop off (312) 491-0482 6/12/2011 Chicago Lakeshore Beth A. Luparello CL111 L305946 Lower side panel on the passenger side passenger and hit the front side. Received- Info and Pictures (6/13) Claim #5410953 20-Jun 6/13/2011 San Francisco SF111 6PVW302 Driver's door (interior) Minor scratch along edge of door Received- Info and Pictures (6/14) 6/17/2011 Dallas DA112 CJ7J160 Passenger side (above rear door) Minor scratch Received- Pictures (6/17) 6/17/2011 Austin AU111 CK1F876 Passenger seat (leather interior) Scratches in leather Received- Pictures (6/20) 3 Point Paint & Body Works 3566 Northwest 32nd Street Dent and scratches from being striked by another vehicle (Toyota Miami, FL 33142-5721 Camry). Acura was stopped at a red light when another vehicle hit the (305) 634-9741 6/21/2011 South Beach SB112 327 TAS Rear door and rear panel (driver's side) side of the vehicle. Received- Info and Pictures (6/21) Claim #: 1314099 8-Jul 6/23/2011 New Orleans NO112 TWJ351 Rear hatch Minor dings due to hail discovered during site visit. Received- Pictures (6/23) 6/25/2011 Hoboken HO111 FFV5463 Rear wheel well (driver's side) Minor scratch Received- Pictures (7/5) Carrs Honda 1920 West Peterson Chicago, 60645 Acura was stopped on ramp on Lakeshore Drive when another vehicle 773.274.7777 6/26/2011 Chicago - City Center Mark Smith CC111 L30 5947 Rear view mirror (passenger side) (Penske rental, driver George Thomasson) hit the rear view mirror. Received- Info and Pictures (6/26) Claim: 5412809 13-Jul Dents due to a sensor on the foshay parking garage door not responding. As the driver was exiting the garage, both doors were open. Lamettry’s Body Shop The driver stopped at top of the exit to let pedestrians walk by on the 501 West 77th St. sidewalk. The sensor on the left garage door didnt pick up the fact that Richfield, MN 55423 the Acura was still there. The left door closed, and hit the front driver (612) 866-0016 6/29/2011 Minneapolis Ryan Haeg MN111 345 EUA Driver's door side door of the vehicle putting two dents in it. Received- Info and Pictures (6/29) Claim #: 5413212 8-Jul 7/4/2011 Dallas DA111 CJ7J159 Center console (interior) Minor scratch Received- Pictures (7/4) 7/4/2011 Hollywood HW111 6PTZ254 Front rim (driver side) Scratches Received- Pictures (7/4) The incident happened on 3rd and Mission. The light on Mission was green. Prior to the intersection, the Acura driver went to make a lane Major Auto Body change to the left. The vehicle in the left lane stopped suddenly. The 240 12th Street Acura driver was unable to stop and the left front bumper/wheel well of San Francisco, CA 94103 the MDX made contact with the rear right corner panel of the other Phone: 415-864-3699 7/11/2011 San Francisco Deen Dell SF112 6PVW303 Front bumper and wheel well (driver side) vehicle. Received- Info and Pictures (7/11) Claim #: 5414559 7/11/2011 20-Jul 7/11/2011 Atlanta - Midtown AM111 BQS9148 Rear rim (passenger side) Scratches Received- Pictures (7/11) Lamettry’s Body Shop 501 West 77th St. Richfield, MN 55423 Driver scraped a pole/pillar in the parking garage while pulling out of a (612) 866-0016 7/12/2011 Minneapolis John Dahl MN111 345 EUA Rear passenger quarter pannel space. Received- Info and Pictures (7/12) Claim #: 1316144 ETA 7/22 7/13/2011 Washington DC DC111 6AD9639 Front wheel well (driver side) Scratches Received- Pictures (7/13) 7/13/2011 Atlanta - Buckhead AB111 BQS9147 Rear rim (driver's side) Scratches Received- Pictures (7/13) W employee was driving the MDX. A woman ran a red light and hit the Goodson Acura MDX while it was crossing the intersection. There was a guest in the car, 1750 E. Airport Fwy and she was ok and uninjured. The police was called, but they declined Irving, TX 75062 to show up since there was no one injured. The other driver’s insurance (972) 554-0505 7/15/2011 Dallas Rorigo Moren (W Talent) DA112 CJ7J160 Front bumper info was taken. Received- Info and Pictures (7/12) Claim #5415276 7/16/2011 28-Jul 7/24/2011 San Francisco SF112 6PVW303 Rims Scratches noted for all rims Received- Pictures (7/25) 7/25/2011 Hollywood HW112 6PTZ255 Rear rim (passenger side) Scratches Received- Pictures (7/25) 7/25/2011 Chicago - City Center CC111 L30 5947 Rear bumper Scratches and scuffs - touched up with paint. Received- Pictures (7/25) 7/26/2011 New York - Lexington NY112 FFV 5459 Rear panel (passenger side) Minor scratches Received- Pictures (7/26) 7/27/2011 New York - Times Square NT111 FFV 5460 Rear view mirror (both sides) Minor scratches Received- Pictures (7/27) R & J Collision Inc. Driver was on the corner of 47th and 7th in NYC and let an ambulance 1672 62nd St. pass him. Ambulance stopped and began to back up and hit the Acura. Brooklyn, NY 11204 Ambulance backed up because it's driver realized he wanted to go down (718) 331-3805 7/27/2011 New York - Times Square Robert Khan (EmpireCLS) NT111 FFV 5460 Front bumper 7th because Broadway was closed. Received- Info and Pictures (7/28) Claim #5416741 15-Aug On Thursday night, the Acura driver dropped off guests on Michigan Ave. Unfortunately, in their haste to leave and before the driver could open the door for them, one of the guests opened up the door on the left hand side and clipped a passing taxi’s side mirror with the MDX door. There are no damages to our vehicle, and only a minor scratch on the 7/28/2011 Chicago - City Center CC111 L30 5947 N/A cab’s mirror. The guest was ok. Received- Info (8/1) 7/31/2011 Dallas DA112 CJ7J160 Rear door (driver side) Minor scratch Received- Pictures (8/1) A passenger in a limo opened up a door hitting the driver’s side front door of the MDX - SM okayed damages do not need to get repaired at 8/10/2011 Minneapolis MN111 345 EUA Driver's door the moment. Received- Pictures (8/10) 8/10/2011 Dallas DA111 CJ7J159 Rear rim (driver's side) Minor scratches Received- Pictures (8/10) Lamettry’s Body Shop 501 West 77th St. The door closed on the Acura while it was waiting for pedestrians to Richfield, MN 55423 cross. The driver was able to wipe off most of the paint from the garage (612) 866-0016 8/12/2011 Minneapolis Ryan Haeg MN111 345 EUA Rear passenger quarter panel door. Received- Info and Pictures (8/12) Claim #: 1319908 8/12/2011 26-Aug 8/16/2011 Dallas DA112 CJ7J160 Driver door Minor scratch above driver's door Received- Pictures (8/16) 8/16/2011 Dallas DA112 CJ7J160 Rim (front, driver side) Chip Received- Pictures (8/16) Lamettry’s Body Shop 501 West 77th St. Acura was parked in front of the hotel when another vehicle pulled up too Richfield, MN 55423 closely in front of the car. The front bumper (driver’s side) was hit by the (612) 866-0016 8/29/2011 Minneapolis Ryan Haeg MN111 345 EUA Front bumper (driver's side) other vehicle. Received- Info and Pictures (8/29) Claim #: 5420919 8/30/2011 2-Sep 8/31/2011 Atlanta - Buckhead AB111 BQS9147 Rear bumper Scuffs Received- Pictures (8/31) 11/7/2011 9-Nov 9/5/2011 Dallas DA112 CJ7J160 Rear bumper Dent Received- Pictures (9/6) 9/11/2011 Dallas W Talent DA112 CJ7J160 Rim (front, passenger side) Minor scratches Received- Pictures (9/11) 9/12/2011 Dallas DA112 CJ7J160 Driver Seat Thread is coming out on drivers seat Received- Pictures (9/12) 9/12/2011 Dallas DA112 CJ7J160 Driver door Minor scratches Received- Pictures (9/12) 9/12/2011 New York Downtown ND112 FFV 5457 Driver Door Scratches Received- Pictures (9/12) 9/14/2011 Austin AU112 CK1F875 Driver Door Scratches Received- Pictures (9/14) 9/14/2011 Boston BS111 9TE 480 Passenger Door Scratches Received- Pictures (9/14) 9/19/2011 Dallas DA112 CJ7J160 Driver Door Scratches Received- Pictures (9/19) 9/19/2011 Seattle SE111 ACX8281 Driver Side Wheel Scratches Received- Pictures (9/19) 9/20/2011 Dallas DA111 CJ7J159 Rims Scratches Received- Pictures (9/20) 9/20/2011 Dallas DA112 CJ7J159 Rims Scratches Received- Pictures (9/20) Driver pulled up into 3260 Peachtree and the building has a circular drive Honda Carland with (5) pylons (each only 18" high). After dropping of the guest, a car 11085 Alpharetta Hwy pulled up behind him and put on the flashers. From the driver's seat he Roswell, GA could no see plyon and accidentally scraped it.Driver accidentally rubbed 770-993-2805 9/22/2011 Atlanta - Buckhead Dave Wylie AB112 BQG0238 Front bumper (passenger side) up against some concrete pylons and scraped the paint. Received- Info and Pictures (9/22) Claim # 1323925 9/24/2011 6-Oct 9/27/2011 New York - Lexington NY111 FFV 5458 3rd row seat latch Broken; not able to pull down row Acura of Manhattan 7-Oct 10/7/2011 New York - Times Square NT111 FFV 5460 Side Mirrors (driver and passenge side) Minor scratches discovered during CGLC's visit Received- Pictures (10/7) 10/7/2011 Chicago - City Center CC112 K97 4057 Front bumper Scuffs Received- Pictures (10/7) Austin Impact Center 5821 NORTH IH 35 Austin, TX 78723 A cab driver backed into the MDX when it was parked, causing some 512.450.0022 10/4/2011 Austin Terry Irwin AU112 CK1F875 Rear Wheel Well (passenger side) damage to the rear wheel well (passenger side). Received- Info and Pictures (10/4) Claim #: 5425529 10/10/2011 12-Oct Westin Auto Body 17001 Southwestern Ave. Gardena, CA 90247 310.329.6920 10/14/2011 Los Angeles Welcome Ambassador LA111 6PTZ253 Front Left Bumper and Fender Welcome Ambassador clipped the Acura Car while parking antoher car Received- Info and Pictures (10/14) Claim #5426742 10/14/2011 25-Oct Austin Impact Center 5821 NORTH IH 35 Austin, TX 78723 512.450.0022 10/14/2011 Austin Jeremiah Chaney AU111 CK1-F876 Damages to rear passenger wheel rims Car changed lanes, causing damages to wheel rims Received- Info and Pictures (10/14) Claim #: 5427084 10/18/2011 21-Oct Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? Gerber Collision & Glass 3425 North Halsted St. Chicago IL 773-296-0555 10/16/2011 Chicago Lakeshore Beth A. Luparello CL111 L305946 Damages to tire Hole in tire Received- Info and Pictures (10/17) Claim #5427086 10/18/2011 18-Oct Goodson Acura Damages to Drivers side passenger door. 1750 E. Airport Fwy Bottom rear of door. Scratches. Rear Irving, TX 75062 wheel drivers side rear wheel and fenders W Talent misjudged a lane due to construction causing another car to (972) 554-0505 10/17/2011 Dallas Jason Hupper DA112 CJ7J160 scratches and small dents. crash into his car. Received- Info and Pictures (10/18) Claim #1326538 10/18/2011 31-Oct 10/17/2011 Dallas N/A DA111 CJ7J159 Steering Wheel Scratches Scratches Received- Info (10/15) 10/17/2011 Dallas N/A DA111 CJ7J159 Window Panel Scratches Received- Info (10/15) 10/21/2011 Dallas DA111 CJ7J159 Tire Scratches Received- Info and Pictures (10/21) Clear coat previously applied left decal imprint - clear coat is being 10/24/2011 New York - Downtown ND112 FFV 5457 Rear door (passenger side) decal removed 10/24/2011 26-Oct Y Wren's Incorporated 4321 Tchoupitoulas Street New Orleans, LA 504-895-2614 10/25/2011 New Orleans Poydras N/A NO111 TWJ350 Rear passenger bumper Unidentified vehicle brushed up against car Received- Info and Pictures (10/25) Claim #5428201 19-Nov 10/25/2011 Dallas N/A DA111 DVD DVD will not pull down Received- Info (10/25) R & J Collision Inc. 1672 62nd St. The MDX was parked in front of the hotel when another car had hit the Brooklyn, NY 11204 rear bumper (passenger side) of our car - hit & run. Update LeasePlan (718) 331-3805 11/1/2011 New York - Times Square Eric Colon (W Talent) NT111 FFV 5460 Rear bumper (passenger side) Sub Dept. - 888.272.1199 ext 6623 Ann Hatley Received- Info and Pictures (11/4) Claim #5429320 11/16/11 - estimated 11/10/2011 Washington DC N/A DC112 6AD9640 Passenger side door Door ding Received- Info and Pictures (11/10) The lever cover on the passenger side second seat (to bring forward for 3rd seat access) was re-attached with epoxy 11/12/2011 Seattle N/A SE112 ACX8282 Seat lever by Joe in Engineering. Received- Info (11/3) R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 11/15/2011 New York Downtown N/A ND111 FFV 5461 Bumper Fault in fron right bumper, causing bumper to come off. Received- Info and Pictures (11/5) Claim #5430660 40879 R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 11/15/2011 New York Downtown N/A ND112 FFV 5457 Passenger side door Scratch on passenger side. Received- Info and Pictures (11/5) Claim #5430663 Abra Auto Body and Glass 1770 Cobb Parkway Marietta, GA 30060 (770) 956-1134 11/15/2011 Atlanta Midtown N/A AM111 BQS9148 Bumper Scratches Received- Info and Pictures (11/5) Claim # 5430670 11/15/2011 New Orleans French Quarter N/A FQ111 TWJ349 Scratches Received- Info and Pictures (11/4) Bumper Guys 3746 Main St. San Diego, CA 92113 619.237.1353 11/18/2011 San Diego N/A Front Right Bumper Dent Received - Info and Pictures (11/18) Claim #: 1330007 20-Dec 11/18/2011 Dallas N/A DA121 DF2 K952 Odor Collision Mitigation System and Cruise Control smells Received - Info and Pictures (11/18) Abra Auto Body and Glass 1770 Cobb Parkway Marietta, GA 30060 (770) 956-1134 11/18/2011 Atlanta Midtown N/A AM111 BQS9148 Rims Scratches Received- Info and Pictures (11/8) Claim # 5431010 11/30/2011 11/28/2011 Dallas N/A DA122 DF2 K692 Steering Wheel Scratches Scratches Received- Info and Pictures (11/28) 11/28/2011 Hoboken N/A Side Mirror Scratches Received- Info and Pictures (1128) 11/28/2011 Hoboken N/A Bumper Scratches Received- Info and Pictures (1128) 12/5/2011 Times Square Taurean Mathias FSB5296 Passenger Door Dent Received- Info and Pictures (12/5) 12/5/2011 Washington DC N/A DC122 1AM5603 Passenger Door Dent Received- Info and Pictures (12/5) Major Auto Body 240 12th Street San Francisco, CA 94103 Phone: 415-864-3699 12/14/2011 San Francisco Robert Ho SF121 Rear Bumper Scratches Received Info and Pictures (12/15) Claim #: 5434426 1/16/2012 1/20/2012 Yes 12/19/2011 New York- Downtown Constantin Scratches Chloe to look at the scratches ANM Automotive Inc. Acura driver was in the middle lane going straight and driver #2 was in 10 Everett Street the far left lane. When the light turned green the Acura driver proceeded East Boston, MA 02018 straight, when car #2 tried to take a right turn from the far left lane, Phone: 617-567-6844 12/29/2011 Boston Michael Leazott 317NB8 Font Left Fender causing a collision. Received Info and Pictures (12/29) Claim #: 1333459 Yes Cumming Collision Center 525 Atlanta Highway Atlanta, Georgia 30040 Phone: 770-887-8738 12/30/2011 Atlanta Midtown Deidtrick AM121 BXE7272 Rear bumper, ehaust pipe Dents and Scratches Received Info and Pictures (12/30) Claim #: 1333460 Goodson Acura 1750 E. Airport Fwy Irving, TX 75062 (972) 554-0505 1/11/2012 Dallas Ty Miller DA122 DF2K692 Hood of Car Dents and Scratches Received Info and Pictures (1/11) Claim #: 5437567 4-Feb Yes 1/17/2012 New York- Lexington NA NY121 FSB5292 Tire Hole in tire Received info (1/17) 1/16/2012 18-Jan Bumper Guys 3746 Main St. San Diego, CA 92113 Driver was driving the vehicle in the garage when the garage door closed 619.237.1353 1/13/2012 San Diego John Armour SD122 n/a Scratch on roof (rear of the car, center) on him Received info (1/13) Claim #: 15438527 30-Jan Yes Gerber Collision & Glass 3425 North Halsted St. Chicago IL Driver was driving the vehicle when her foot slipped causing the MDX to 773-296-0555 1/19/2012 Chicago Lakeshore Beth A. Luparello CL121 N150769 Front bymper hit another car Received info (1/19) Claim #: 1335091 1:00pm on Monday 3-Feb Yes Don’s Autobody Driver was driving behind a maroon van when a pedestrian darted off 204 Felton Street into the street, causing the van to stop abruptly. To avoid hitting the van, Waltham, MA Right Passenger Doors - dents and the driver swerved to the left. The car slid onto black ice and hit the left (781) 899-4640 1/27/2012 Boston Mike Leazott BS121 317NB8 scratches rear panel of the van. The MDX has damages to right passenger doors. Received Info and Pics (1/27) Claim #: 5439670 Claim #5442724 Gerber Collision Driver was backing into the hotel valet staging area, when an employee 13640 NE 16th St. came out of side entrance of hotel very quickly without warning which Bellvue WA 2/18/2012 Seattle Stanley Brumfield SE121 AGG1806 Rear Bumper impaired the driver's sightline of the wall as he was backing up. Received Info and Pics (2/21) 425.643.0444 Yes Yes R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 2/27/2012 New York Downtown Nader Sabet ND121 FSB5293 Passenger Door Scratches to passenger rear door. Received Info and Pics (2/27) Claim #5443372 Yes Yes 3/5/2012 Atlanta Buckhead N/A AB122 BXE7273 Air Bag Airbag system needing to be replaced Received Info (3/5) Bill Page Honda 8502 Lee Highway The Acura Driver gave the keys to Wheels to park the car overnight in Fairfax, VA 22031 the parking lot. When the driver returned this morning he noticed (703) 752-3472 3/14/2012 Washington DC N/A DC121 1AM5604 Passenger front and rear door. damage on the passenger rear and front side. Received Info and Pics (3/15) Claim # 5445842 27-Mar Yes Yes Don’s Autobody 204 Felton Street Waltham, MA Acura Driver was struck from another car trying to cut him off in front of (781) 899-4640 3/15/2012 Boston Johnathon Nicholas BS121 317NB8 Left Rear Panel the hotel. Received Info and Pics (3/15) Claim #: 5445984 3/16/2012 Yes Yes Yes Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 Driver was making a turn when another car veered into the passenger (718) 331-3805 3/23/2012 New York Downtown Akiva Glick FSB5295 2ADB92CK Left Passenger Door rear door. Received Info and Pics (3/23) Claim #: 5447033 3/24/2012 4/2/2012 Yes Yes Yes Terry was pulling out of a packed driveway here at the W Austin, while 3/25/2012 Austin Terry Irwin AU122 DG5 J647 Tear Passenger Rim exiting nicked the rear passenger tire creating a minor scratch Received Info and Pics (3/25) JJ Nasca Enterprises 4515 North Dixie Highway Fort Lauderdale, FL 33304 Driver was sitting in designated spot in front of the hotel when a cab (954) 493-7468 3/25/2012 Fort Lauderdale Elias Varga FL121 AUB H66 Rear Bumper swung around at hit the MDX. Received Info and Pics (3/26) Claim #: 5447022 4/2/2012 4/4/12 (Back in Service - 4/5) Yes Yes Honda Carland 11085 Alpharetta Hwy Roswell, GA 770-993-2805 3/29/2012 Atlanta Downtown Clifton Constant AD121 BXE7270 Left Rear Bumper Driver was backing up to park the vehicle and hit a light pole. Received Info and Pics (4/2) Claim # 5448032 4/3/2012 4/9/2012 (Back in Service - 4/10) Yes Yes R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 Guest opened the door in to traffic. A truck was passing by and hit the (718) 331-3805 4/9/2012 New York Union Square Eric Colon (W Talent) NU121 FBS5297 Right Rear Passenger MDX door Received Info and Pics (4/9) Claim #5448940 4/9/2012 ETA: 4/25/2012 Yes 4/9/2012 Midtown N/A AM121 BXE 7272 Wheel Well Scratches on wheel well. Received Info and Pics (4/9) Honda Service Center Scott Robinson 2280 Crenshaw Blvd Torance, CA 310-782-7200 4/14/2012 Hollywood PJ Marshall HW122 6UJB194 Left Rear Bumper Driver backed into a pole Received Info and Pics (4/14) Claim #1343036 4/16/2012 ETA: 4/18/2012 Yes Yes 3 Point Paint & Body Works 3566 Northwest 32nd Street Miami, FL 33142-5721 Driver was turning left when rear ended by another vehicle causing (305) 634-9741 4/15/2012 South Beach Carlos Barrios SB122 ASTQ12 Right Rear Bumper damage to the right rear bumper Received Info and Pics (4/16) Claim# 1343156 4/17/2012 No Yes Yes R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 4/18/2012 New York Lexington Ryan Redebaugh NY121 FSB5292 Right Rear Door Driver was trying to park in between two parked cars and hit another car, Received Info and Pics (4/18) Claim # 5450358 Yes Yes The Acura MDX was parked outside the hotel when a bicyclist collided R & J Collision Inc. with the Acura. The bicyclist was trying to maneuver between both the 1672 62nd St. MDX and another parked car. Our driver was not inside the car at the Brooklyn, NY 11204 time of the incident however, the door ambassador saw the incident and (718) 331-3805 4/20/2012 New York Downtown Nader Sabet ND121 FSB5293 Dent on driver's door tried to stop the bicyclist from leaving the scene. Received Info and Pics (4/20) Claim #1343844 No No Yes 4/25/2012 Seattle N/A SE122 AGG1807 Wheel Well Car hit a pot hole causing scratches to the wheel well Received Info and Pics (4/25) 5/2/2012 New Orleans Poydras N/A NO121 Leather on middle row While passengers were getting in and out of the car the leather split. Received Info and Pics (5/3) 5/15/2012 R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 5/17/2012 New York Downtown N/A ND201 FSB5293 Scratch on passenger front door Scratches happened while parked in the garage. Received Info and Pics (5/17) Claim #5453923 5/21/2012 27-May Yes Yes R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 5/17/2012 New York Downtown N/A ND202 FSB5295 Scratch on passenger front door Scratches happened while parked in the garage. Received Info and Pics (5/17) Claim #5453927 5/21/2012 27-May Yes Yes Gerber Collision & Glass 8150 E. Raintree Dr. STE B Scottsdale, AZ 85260 Driver stated he was backing the vehicle up when it hit the gold support (480) 998-5030 5/19/2012 Scottsdale Jonathon Argoudelis SC121 ATW0826 beam at light Dents and scratches on rear left bumper, panel andthe hotel. Received Info and Pics (5/19) Claim #: 5454132 5/21/2012 4-Jun No Yes Yes R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 Driver found then dent while returning from shift. Dents were caused (718) 331-3805 6/1/2012 New York Lexington N/A NY122 FSB5294 Dent on left rear panel. while parked in the garage. Received Info and Pics (6/1) Claim #5455875 6/2/2012 12-Jun No Yes Yes Austin Impact Center The car was delivered on the 29th after the Acura Ambassador left (after 5821 NORTH IH 35 3PM) and after Jeff O (our W contact) left (6 PM). The keys were given Austin, TX 78723 to Chris Alwell, the concierge on duty. The car was then parked at the 512.450.0022 covered parking garage where we also park the MDXs. The damage was Claim #: 5455879 noticed the next day on 5/30 when our driver, Calvin Lock came on duty. The delivery driver has no damage marked on the delivery form. The dents on the passenger wheel may have been from the garage, but since the car is in a covered garage, it is highly unlikely the dents on the roof 5/31/2012 Austin N/A AURDX Dents on passenger wheel well and roof. are from being parked. Received Info and Pics (5/31) 6/1/2012 No Yes Major Auto Body 240 12th Street San Francisco, CA 94103 Dents and scratches on left The car was damaged during a hit and run incident. Further information Phone: 415-864-3699 6/8/2012 San Francisco N/A SF121 6UDJ685 bumper/panel to follow. Received Info and Pics (6/8) Claim #: 1347968 6/9/2012 22-Jun No Yes 6/17/2012 Lexington N/A NY121 FSB 5292 Scratches on right rear bumper Scuff marks Received Info and Pics (61/8) Major Auto Body 240 12th Street San Francisco, CA 94103 The car was parked in front of the hotel when a box truck side swiped Phone: 415-864-3699 6/20/2012 San Francisco Deen Dell SFRDX Dents and scratches on left bumper/panel, the left side of front mirror headlight, left the RDX. Received Info and Pics (6/20) Claim #:1349135 6/21/2012 20-Jul No Yes Gerber Collision 13640 NE 16th St. Our MDX Car #1(returning from a drop-off at the Key Arena) was Bellvue WA stopped at a red light at the intersection of Denny Way and Westlake 425.643.0444 6/24/2012 Seattle Stanley Brumfield SE121 AGG1806 Right Rear Exhaust pipe dented. Avenue when car #2, a Toyota, collided with it in the back. Received Info and Pics (6/24) Claim #5458582 6/26/2012 2-Jul No Yes 7/2/2012 Austin N/A AU122 D65J647 Tire replaced Tire replaced Received Info and Pics (7/5) 7/5/2012 R & J Collision Inc. 1672 62nd St. Brooklyn, NY 11204 (718) 331-3805 7/12/2012 New York Downtown N/A ND122 FSB5295 Right Rear Door The bottom of the right rear door was dented in the parking garage. Received Info and Pics (7/10) Claim #5460896 7/15/2012 No Yes A scratch on the rear passenger rim of DG5-J647 was discovered this morning. Attached is a picture and an incident report is being filled out 7/11/2012 Austin N/A AU122 DG5J647 Rim Scratch and will be faxed over shortly. Received Info and Pics (7/11) Lamettry’s Body Shop 501 West 77th St. Richfield, MN 55423 (612) 866-0016 7/13/2012 Minneapolis John Dahl MN121 653 HNP Dents on right driverr door. Dents and scratches were noticed on the right driver side door. Received Info and Pics (7/11) Claim #: 5461061 7/13/2012 26-Jul No Yes The driver was trying to back into the driveway of the hotel when it Hinshaws Auto Body grazed another car. The other car is a guest’s rental car. Our on-location 812 35th St. WeDriveU manager talked to the guest and said the guest is not Auburn, WA interested in filing a claim. The damage to the MDX consists of 253-833-3366 scratches on the lower side of the driver’s passenger door. The damage Claim # 5461410 7/16/2012 Seattle Brent Horn SE121 AGG1806 Scratches on driver's door to the other car is on the right front bumper. Received Info and Pics (7/16) 7/17 - Estimate 31-Jul Yes Yes Proceeding East on 52nd Street about to cross over 5th Avenue at the traffic light. There were two yellow cabs on my right about to turn right on 5th Avenue. When the light turned green I proceeded to follow the car in R & J Collision Inc. front of me thru the intersection when I felt the impact. The cab to the 1672 62nd St. rear had attempted to go around the cab in front who was turning right Brooklyn, NY 11204 and yielding to pedestrians when he struck the rear passenger door of (718) 331-3805 7/18/2012 New York Lexington Lee Rivera NY121 FSB5292 the vehicle. Scrapped and Dented on the rear passenger door and rear fender Received Info and Pics (7/18) Claim #5461807 7/20 - Estimate 27-Jul No Yes Minor damages In-process of repair Acura Experience Vehicle Incidents Repair completed 7/10 Roll out damages Status STATUS Driver put on Date Location Driver Vehicle ID License Number Damaged Area Incident Details Info Received Auto Shop Date of Vehicle Drop Off Date of Vehicle Pick Up Decal Necessary? probation? Reported to Insurance? The driver of the MDX was his way back to the W New York from a drop off on 58th street & Madison Ave. While driving southbound on Lexington Ave in the middle lane a yellow cab tried to maneuver from the left lane to get in front of the MDX on 51st & Lexington Ave. Damage is R & J Collision Inc. to the driver side fender. Lexington Ave is a five lane avenue; the furthest 1672 62nd St. left lane being a parking lane and the farthest right lane being a bus lane, Brooklyn, NY 11204 thus leaving three driving lanes to maneuver. Attached you will find the (718) 331-3805 8/9/2012 New York Lexington Charles Muamba NY121 FSB5292 Scratch on driver's side front fender incident report as well as the picture of the damage. Received Info and Pics (8/10) Claim #1353993 8/10/2012 No Yes Gerber Collision and Glass 3441 Thorndyke Ave Seattle, WA Backing onto turn around in the garage between a car and the wall. To 206-204-0410 Scratch on left rear wheel well/bumper avoid the car , accidently rubbed the wall. Lighting in this area of the Claim #: 1354764 8/18/2012 Seattle Stanley Brumfield SE121 AGG1806 area garage is very poor and a very tight space Received Info and Pics (8/20) 8/20/2012 Yes Yes Don’s Autobody 204 Felton Street Waltham, MA Minor scratches on the back right corner and a small ding on the (781) 899-4640 8/20/2012 Boston N/A BS121 317NB8 Scratch on right rear panel bumper. Appear to be from parking in the garage Received Info and Pics (8/20) Claim #: 5466475 9/3/2012 No Yes Minor scratches on the back left panel. Appear to be from parking in the 8/22/2012 Union Square N/A NU121 FSB5297 Scratch on left rear panel garage Received Info and Pics (8/23) No Minor scratches on the right front mirror while parked in the parking 8/23/2012 Seattle N/A SE122 AGG1807 Scratch on right front mirror garage. Received Info and Pics (8/23) Waiting on parts No 8/24/2012 Chicago Lakeshore N/A CL121 N150769 Broken Tail Light Cracked tail light from parking garage Received Info and Pics (8/24) Gerber Collision and Glass 3441 Thorndyke Ave Seattle, WA 206-204-0410 8/25/2012 Seattle Jesus Leon SE122 AGG1807 Scratches on Rear Bumper Car was struck while stopped at a red light. Received Info and Pics (8/25) Claim #: 5466941 Waiting on parts No Honda Carland 11085 Alpharetta Hwy Roswell, GA 770-993-2805 8/28/2012 Buckhead Lavor Simon AB121 BXE 7271 Dents on door Car was struck while in the W Driveway Received Info and Pics (8/29) Claim # 5467429 8/29/2012 Will be ready 9/19 No Honda Service Center Scott Robinson 2280 Crenshaw Blvd Torance, CA 310- 782-7200 9/2/2012 Hollywood Jonas Fisch HWRDX 6WKR417 Scratches on front bumper Car was struck in the intersection and the other driver did not stop. Received Info and Pics (9/2) Claim # 1355905 9/3/2012 Approved 9/10 Bumper Guys 3746 Main St. San Diego, CA 92113 619.237.1353 9/4/2012 San Diego N/A SD122 6SMB815 Dent on right rear door Food pallets in the parking garage fell on the MDX Received Info and Pics (9/5) Claim #: 5468230 9/5/2012 Approved 9/10 Major Body Shop 240 12th st San Francisco, CA 94103 Driver was turning left when a car two cars behind him cut him off while 415-864-3699 9/7/2012 San Francisco Tom Russel SF122 6UJD686 Left front Panel dented and scratched turning left. Received Info and Pics (9/8) Claim # 5468531 9/10/2012 Waiting on approval Gerber Collision & Glass 3425 North Halsted St. Chicago IL The gas pedal locked and he was not able to stop the car. The car rolled 773-296-0555 9/8/2012 Chicago City Center John Zigah CC121 N15 0771 Dent on right front panel, left front mirror, scratchesand left a treebumper forward on hit front and fence. Received Info and Pics (9/8) Claim #: 5468725 9/9/2012 Waiting on approval Date Issued Notice No. Summons No. City Plate # Description Amount Due Date 7/8/09 - receipt of letter I029707220 EmpireCLS/Manhattan Limo EKH8280 $125.00 3107401 Dallas FSH988 Toll fee (4/16, 4/30, 5/07) $3.75 3198105 Dallas FSH987 Toll fee (4/16, 5/03, 5/04, 5/22) 4.5 7/13/2008 T0807562009 Silicon Valley 6DXC894 Toll Evasion $29.00 4/23/2008 7874904989 Union Square/Manhattan Limo EGF6085 No Standing/Bus Stop $125.00 4/28/2008 504894283 Los Angeles 6CLY438 Red zone $70.00 5/10/2008 5095854140 Chicago 787F634 Red light violation $100.00 5/11/2008 7001175068 City Center A285229 Red light violation $100.00 5/12/2008 7001175729 City Center A285228 Red light violation $100.00 5/15/2008 5096076710 Chicago 787F637 Double parking or standing $100.00 5/27/2008 T20080569496-01 New York EGF6085 Toll fee $26.00 6/8/2008 7001224267 Lakeshore A285231 Red light violation $100.00 6/9/2008 7283339164 Times Square/Manhattan Limo EGF6083 No Standing/Commercial Meter $90.00 6/11/2008 2020456406 Los Angeles 6CLY439 No Stopping/Standing (5/19) $70.00 6/16/2008 864067634 San Diego 6DBM797 Red Zone (1100 State St.) 65 7/10/2008 H046362034 7864476102 Union Square/Manhattan Limo EGF6085 Expired Meter $95.00 7/28/2008 7852994386 Times Square/Manhattan Limo EGF6083 No Standing/Commercial Meter $90.00 8/5/2008 3354605 Dallas FSH988 Toll (5/7, 5/23, 6/02 - 6/07) $12.75 8/6/2008 T0808573950 Silicon Valley 6DXC894 Toll Evasion $74.00 8/8/2008 H046131620 7882907704 Manhattan Limo EGF6086 No Standing/Bus Stop $125.00 8/16/2008 H047306154 7582492368 Union Square/Manhattan Limo EGF6085 Overtime Parking - Muni Meter $43.00 8/26/2008 H048538164 7813301821 Union Square/Manhattan Limo EGF6086 No parking - street cleaning $55.00 9/3/2008 7153799114 Union Square/Manhattan Limo EGF6086 No Parking-Day/Time Limits $70.00 9/9/2008 1000429544 San Francisco 6DXC896 Taxicab Zone $85.00 9/17/2008 0055490726 Chicago A285231 No Standing $146.00 9/20/2008 7856080711 Union Square/Manhattan Limo EGF6086 No Standing/Bus Stop $115.00 10/1/2008 7949733998 Lexington EKH8277 No Standing -Exec Truck Loading $95.00 10/6/2008 H057416247 1261438838 Times Square/Manhattan Limo EKH8276 No Standing/Limits $125.00 10/7/2008 H057416259 1260037630 Times Square/Manhattan Limo EKH8279 Double parking $125.00 10/9/2008 H057416259 7948483433 Times Square/Manhattan Limo EKH8279 No Standing/Truck Loading $105.00 10/16/2008 2031883582 Los Angeles 6ETW389 White Zone $82.00 10/23/2008 H059435336 7153815223 Union Square/Manhattan Limo EKH8278 No Parking/Limits $70.00 11/3/2008 2030336405 Los Angeles 6ETW392 White Zone $40.00 11/3/2008 H061955279 7886915227 Times Square/Manhattan Limo EKH8279 Fail Dsply Rect $75.00 11/6/2008 H061955278 7889346591 Times Square/Manhattan Limo EKH8279 Expired Meter $75.00 11/14/2008 H063181124 1261931592 Times Square/Manhattan Limo EKH8276 Obstruction Intersection $125.00 11/17/2008 2033867065 Los Angeles 6ETW392 White Zone $40.00 11/23/2008 H065620573 7873620463 Union Square/Manhattan Limo EKH8280 No Standing/Limits $125.00 11/26/2008 756539545 Silicon Valley 6EXT326 Block Intersection $85.00 11/28/2008 2033988611 Los Angeles 6ETW389 White Zone $40.00 12/1/2008 7348222432 Lexington EKH8274 No Standing-Day/Time Limits $125.00 12/2/2008 2034815506 Los Angeles 6ETW392 $40.00 12/5/2008 2033917513 Los Angeles 6ETW389 White Zone $40.00 12/9/2008 2030016726 Los Angeles 6ETW392 White Zone $40.00 12/12/2008 2035454912 Los Angeles 6ETW389 White Zone $40.00 12/16/2008 T200901510415-01 Union Square/Manhattan Limo EKH8280 Toll Violation $33.00 12/18/2008 2034875581 Los Angeles 6ETW392 White Zone $114.00 12/18/2008 53177838 San Diego 6FAY411 Red Zone $65.00 12/19/2008 2035762466 Los Angeles 6ETW389 White Zone $114.00 12/23/2008 7897714433 Lexington EKH8274 Obstructing Traffic at Intersection $115.00 12/23/2008 7882930260 Union Square/Manhattan Limo EKH8278 No Standing $125.00 12/29/2008 5032205473 Union Square/Manhattan Limo EKH8280 Red Light violation - 9/29 $50.00 1/2/2009 2036002636 Los Angeles 6ETW389 White Zone $40.00 1/16/2009 7874498045 Times Square/Manhattan Limo EKH279 No Standing $125.00 2/2/2009 53208303 San Diego 6FAY412 Commercial Loading - 110 State St. $45.00 2/5/2009 7143036572 Union Square/Manhattan Limo EKH8278 Expired Meter $45.00 2/25/2009 2037474681 Los Angeles 6ETW392 White Zone $40.00 3/9/2009 TF147953 Scottsdale 6ETW390 Speeding not specified 3/21/2009 7902566081 Union Square/Manhattan Limo EKH8280 Fail Dsply Rect $75.00 3/23/2009 7892463409 Union Square/Manhattan Limo EKH8280 No Standing $90.00 4/7/2009 7897733907 Times Square/Manhattan Limo EKH8276 Obstruction Intersection $115.00 4/23/2009 5035668794 New York ENR7477 Red light violation $75.00 4/24/2009 7821367680 Union Square/Manhattan Limo EKH8278 Fail Dsply Rect $75.00 4/27/2009 7881611844 Times Square/Manhattan Limo EKH8279 No Standing $125.00 4/28/2009 7706568404 Times Square/Manhattan Limo EKH8279 No Standing $125.00 4/30/2009 7852508388 Times Square/Manhattan Limo EKH8276 No Standing $90.00 5/1/2009 7813345538 Union Square/Manhattan Limo EKH8280 Expired Meter $35.00 5/20/2009 7841270264 Times Square/Manhattan Limo EKH8279 Obstruction Intersection $115.00 5/22/2009 5110935690 Chicago - City Center H272656 Obstruct Roadway $75.00 5/30/2009 7865373960 EmpireCLS EKH8276 No Standing $125.00 5/30/2009 506542105 Los Angeles 6ETW389 Red Zone $229.00 6/14/2009 5036688466 New York - The Court EKH8275 Red light violation $75.00 6/23/2009 767168894 San Francisco 6FVM934 Prk Meter Downtown $85.00 7/5/2009 T030911475094 EmpireCLS EKH8276 Toll $33.00 7/17/2009 53383342 San Diego 6GLZ634 Red Zone $65.00 7/18/2009 T030911522171 EmpireCLS EKH8280 Toll $33.00 7/21/2009 1001958425 San Francisco 6FVM935 Park Meter $78.00 7/22/2009 T200907717564 EmpireCLS EKH8280 Toll $26.90 7/22/2009 T200909655093 EmpireCLS EKH8278 Toll $26.75 7/30/2009 T030911567003 EmpireCLS EKH8278 Toll $33.00 7/31/2009 7585643482 Empire CLS EKH8278 No Standing - Taxi Stand $145.00 8/4/2009 7834692070 Empire CLS EKH8278 No Standing - Bus Stop $145.00 8/5/2009 5037776650 New York - The Court ENR7479 Red ligh violation $75.00 8/10/2009 T30911689690 - 1 EmpireCLS EKH8279 Toll $33.00 8/11/2009 7335374420 New York - The Court EKH8275 Obstruction Intersection $145.00 8/14/2009 7269346574 New York - The Court ENR7479 No Stop $125.00 8/17/2009 T30911689690 - 2 EmpireCLS EKH8278 Toll $33.00 9/10/2009 53439538 San Diego 6GLZ634 Passenger Zone $40.00 9/10/2009 53439537 San Diego 6FAY412 Red Zone $65.00 9/15/2009 7860164115 New York ENR7477 Double Parking $125.00 9/21/2009 0057290179 Chicago City Center H272656 Parking/Standing $60.00 9/21/2009 T0909636576 Silicon Valley 6EXT326 Toll Violation $29.00 9/22/2009 505938886 Dallas LWK219 No Standing Zone $45.00 9/24/2009 T030911853130 EmpireCLS EKH8278 Toll Violation $33.00 9/27/2009 WA12203 Los Angeles 6ETW392 Red light violation $446.00 10/3/2009 70000050364286 Scottsdale 6ETW390 Speeding TBD 10/7/2009 0057293215 Chicago City Center H272656 Parking/Standing $60.00 10/7/2009 0057293214 Chicago City Center H291332 Parking/Standing $60.00 11/2/2009 7586848099 EmpireCLS EKH8279 Traffic Lane $125.00 10/30/2009 1259086641 EmpireCLS EKH8278 No Standing $105.00 12/18/2009 7860890926 EmpireCLS EKH8278 Obstructing Traffic at Intersection $125.00 12/11/2009 7932527193 New York ENR7477 Double Parking $125.00 2/28/2010 2/8/10 - violation date 5120594380 Chicago H29 1332 Red light violation $100.00 2/24/2010 notice date 7837765710 EmpireCLS EKH8278 No Standing $90.00 2/3 - 2/12/10 8207211 Dallas BK3N890 Toll $26.00 2/6 - 2/14/10 8349149 Dallas BK3N891 Toll $17.01 2/14/2010 8371176 Dallas BK3N890 Toll $15.12 3/6/2010 violation date 574190 Hoboken EWD7900 Double Parking $54.00 3/26/2010 T201003681227-001 EmpireCLS EWD7889 Toll $26.90 3/11/2010 774011265 San Francisco 6LLE217 Tow Away Zone $83.00 3/6/2010 7854550293 New York EWD7899 Fail Dsply Rect $75.00 3/31/2010 T031012399056-00001 EmpireCLS EWD7902 Toll $58.00 4/14/2010 801000595042 New Orleans Poydras TTD 931 Speeding $75.00 3/10/2010 59203608 Chicago H272656 Parking/Standing Prohibited $60.00 5/4/2010 M008820002 DC EWD 7901 Speeding (4/15/10) $100.00 5/4/2010 591863274 DC EWD 7901 Parking Ticket $100.00 5/18/2010 5044053533 EmpireCLS EWD 7889 Red light violation $50.00 5/9/2010 7002640990 Chicago H272657 Red light violation $100.00 5/29/2010 N030185A Silicon Valley 6MBN013 Red light violation not specified 5/7/2010 58377085 Chicago H272656 Parking Ticket $60.00 5/22/2010 7002676806 Chicago H272657 Red light violation $100.00 5/30/2010 7002693582 Chicago H272655 Red light violation $100.00 5/21/2010 7958556708 New York EWD 7898 Expired Meter $75.00 5/29/2010 7057604890 New York EWD 7898 No standing $125.00 5/31/2010 7859094551 EmpireCLS EWD 7902 No standing $125.00 5/29/2010 7900997933 EmpireCLS EWD 7902 No standing $125.00 6/10/2010 MB1006100003900 South Beach 342 XDG Red Light not specified 5/6/2010 T031012529280-00001 EmpireCLS EWD 7902 Toll Violation $58.00 6/17/2010 7002739601 Chicago H272655 Red light violation $100.00 6/17/2010 7313890837 EmpireCLS EWD 7889 Expired Meter $75.00 7/27/2010 2071824801 Los Angeles 6LLX660 Parking violation $80.00 8/4/2010 T031012924590 EmpireCLS FAM2053 Toll Violation $58.00 8/25/2010 T1008705497 Silicon Valley 6NDU026 Toll Violation $30.00 8/20/2010 7002889597 Chicago K711235 Red Light $100.00 7/29/2010 T031012889953-00001 EmpireCLS EWD7902 Toll Violation $58.00 8/21/2010 58112269 Chicago K711236 Parking violation $90.00 7/29/2010 T201008641089-01 Empire CLS EWD7902 Toll Violation $26.90 8/26/2010 2078707632 Los Angeles 6LLX660 Parking Ticket $65.00 4/16/2010 801000722885 New Orleans Poydras TTD 931 Speeding $210.00 10/2/2010 508076106 Dallas BV9H295 No standing zone $45.00 9/1/2010 7306207453 New York Lexington FAM2056 Expired Meter $75.00 9/9/2010 7272703969 New York Downtown FAM2058 Expired Meter $75.00 9/24/2010 801001766303 New Orleans Poydras VBH 197 Red light violation $135.00 9/12/2010 801001666917 New Orleans Poydras VBH 196 Red light violation $135.00 9/18/2010 7314238996 New York Lexington FAM2056 Expired Meter $75.00 9/20/2010 PK2010001189 21026301537 Scottsdale 2009 MDX Handicap Parking $645.00 11/10/2010 7058815185 New York Lexington FAM2054 Fail Dsply Rect $65.00 10/2/2010 5049613383 New York Downtown FAM2058 Red light Ticket $50.00 11/30/2010 59356348 Chicago K711236 Parking $60.00 11/15 -12/20 14076059 Dallas BV9H296 Toll $11.34 12/3/2010 59349290 Chicago K711236 Parking $60.00 2/2/2011 2089173671 Los Angeles 6PTZ253 Parking $58.00 12/20/2010-12/31/2010 14626010 Dallas BV9H296 Toll $30.85 2/24/2011 T1103509173 Silicon Valley 6PVW301 Toll $29.00 2/23/2011 54001392 San Diego 6PAB275 Parking $52.50 3/2/2011 53944395 San Diego 6PAB274 Parking $77.50 2/23/2011 59466745 Chicago L305947 Parking $100.00 10/26/2010 801002023662 New Orleans Poydras VBH 197 $185.00 12/9/2010 801002171958 New Orleans Poydras VBH 196 $185.00 2/15/2011 8R10368135 Washington DC 6AD9639 Speeding Ticket $40.00 2/14/2011 92596842 Washington DC 6AD9639 Parking $75.00 4/2/2011 D0007461528 Dallas CJ7J159 Red Light $75.00 4/18/2011 D0007549082 Dallas CJ7J160 Red Light $75.00 12/21/2010 801001984849 New Orleans VBH 196 Speeding Ticket $185.00 12/9/2010 801002171958 New Orleans VBH 196 Speeding Ticket $185.00 3/28/2011 7843385721 New York FFV5458 Parking $125.00 3/30/2011 7234738587 New York FFV5461 Parking $70.00 4/27/2011 1351100037270 South Beach 327 TAS Red light Ticket $158.00 5/24/2011 T031113990673 EmpireCLS FFV5460 Toll $58.00 5/17/2011 2095598820 Hollywood 6PTZ254 Parking $88.00 2/26/2011 54900660 South Beach 328 TAS Parking $57.00 5/24/2011 54130632 San Diego 6PAB275 Parking $77.50 12/18/2008 3835262 San Diego 6FAY411 Parking $25.67 3/22/2011 8R10435358 Washington DC 6AD9639 Speeding $40.00 2/22/2011 8W10398148 Washington DC 6AD9639 Speeding $40.00 5/23/2011 P77794 Austin CK1F875 Toll $2.20 6/1/2011 5054948429 Empire CLS FFV5460 Red light $50.00 7/13/2011 54186044 San Diego 6PAB274 Parking $57.50 7/23/11 - 7/31/11 18181461 Dallas CJ7J159 Toll $16.00 7/28/11 - 8/3/11 18217661 Dallas CJ7J160 Toll $26.00 7/26/2011 P77794 Austin CK1F875 Toll $17.20 7/21/2011 8023423516 Washington DC 6AD9639 Parking Tickets $200.00 8/11/2011 9181237899 Chicago K974057 Parking $60.00 8/11/2011 9181237898 Chicago L305947 Parking $60.00 7/21/2011 59990756 Chicago L305947 Parking $60.00 9/2/2011 797855322 Lexington FFV5459 Parking $65.00 8/7/2011 801115921 Silicon Valley 6PVW301 Parking $75.00 8/9/2011 801608452 San Francisco 6PVW302 Parking $85.00 9/19/2011 T1109657142 Silicon Valley 6PVW301 Toll $30.00 9/25/2011 5143419680 Lakeshore K974005 Parking $60.00 9/26/2011 9181429203 Chicago K974057 Parking $60.00 10/21/2011 P77794 Austin CK1F875 Toll $17.20 9/27/2011 5142931320 Chicago L305947 Parking $60.00 10/11/2011 356526 New York FFV5458 Parking/Failure to Display $65.00 10/12/2011 357079 New York FFV5459 Parking/Fire Hydrant $115.00 10/16/2011 348615 New York FFV5458 Parking/Double Parking $115.00 10/28/2011 T1109657142 Silicon Valley 6PVW301 SECOND NOTICE $75.00 12/11/2011 5145065280 Chicago N150770 Red Light Violation $100.00 12/25/2011 12/22/2011 5145614340 Chicago N150771 Parking $60.00 1/5/2012 5146017050 Chicago N150772 Parking $60.00 1/8/2012 2/3/2012 735678000-8 New York FSB5294 Parking (Unattended) $115.00 2/8/2012 0060210675 Chicago N150772 Parking (Obstructing Roadway $75.00 3/8/2012 2/8/2012 706648721-07 New York FSB5292 not Parking (Double) specified 12/18/2011 2107988046 Hollywood CA6UJB195 Meter expired $141.00 3/8/2012 2537554 Seattle AGG1806 Toll $4.30 4/1/2012 T1203675487 Silicon Valley 6UJD687 Toll $30.00 3/21/2012 21820547 Austin DG5 J648 Toll $5.90 5/7/2012 9182304931 Chicago N150772 Parking Ticekt $75.00 3/28/2012 9182133363 Chicago N150772 Parking Ticket $75.00 2/22/2012 TB-120586472 Seattle AGG1806 Toll Ticket $4.30 6/15/2012 788307450-7 New York - Union Square FSB5297 Parking Ticket $65.00 7/5/2012 9182507099 Chicago N150772 Parking Ticket $75.00 5/20/2012 9182304931 Chicago N150722 Parking Ticket $75.00 5/30/2012 T1206505313 Silicon Valley 6UJD687 Toll $30.00 7/5/2012 6/29/2012 R000243245 Atlanta Downtown BXE7270 Red Light Violation $70.00 6/21/2012 5152500580 Chicago N150771 Parking Ticket $60.00 Date Paid notified Empire - 7/17/09 6/4/2008 7/1/2008 7/21/2008 10/15/2008 5/7/2008 6/4/2008 7/2/2008 7/2/2008 6/4/2008 6/4/2008 7/2/2008 10/15/2008 6/24/2008 7/1/2008 10/15/2008 10/15/2008 8/6/2008 W Paid on 10/13 but not yet reflected on fastrak website - 10/20. Roger Paull is taking care of it - 1/30 10/15/2008 10/15/2008 10/15/2008 10/15/2008 checked website - no outsanding balance paid - 3/17/09 10/15/2008 10/15/2008 paid by Manhattan Limo - checked status online 1/23 paid by Manhattan Limo paid by Manhattan Limo 11/26/2008 paid by Manhattan Limo - 3/17 notified Rux - 1/6 paid by Manhattan Limo - checked status online 1/23 paid by Manhattan Limo - checked status online 2/4 paid by Manhattan Limo - checked status online 1/23 notified Rux - 1/6 paid by Manhattan Limo - checked status online 2/17 Roger Paull is taking care of. Should be paid today - 2/3 notified Rux - 1/6 1/05/09 - NSI notified Rux - 1/6 notified Rux - 1/8 notified Rux - 1/15 notified Rux - 1/15 notified Manhattan Limo - 1/15 notified Rux - 4/3/09 notified Rux - 1/6 resent to Christine - 5/20/11 notifed Rux - 4/6 1/05/09 - NSI pending via mysummons.com - Manhattan Limo notified Manhattan Limo - 1/8 notified Rux - 2/19 paid 4/6/09 notified Rux - 2/19 notified Manhattan Limo - 3/26 notified Rux - 2/27 notified Erick - 4/2/09 notified Manhattan Limo Manhattan Limo Manhattan Limo - hearing completed notified Erick - 11/3/09 Manhattan Limo Manhattan Limo Manhattan Limo Manhattan Limo Manhattan Limo Manhattan Limo notified Mike - 6/30/09, paid notified Empire - 7/17/09 notified Albert - 10/15/09 notified Erick - 11/3/09 paid by Megan - 8/28/09 notified Empire - 8/5/09, paid Paid - 8/5/09 notified Empire - 8/18/09, paid Paid - checked on 10/5 notified Empire - 9/24/09 second notice: 10/14 - forwarding to Empire - 11/3 - paid notified Empire - 9/24/09 second notice: 10/16 - forwarding to Empire - 11/3 notified Empire - 9/24/09 notified Empire (Dina) notified Empire (Dina) notified Erick - 10/21/09 notified Empire - 9/24/09 paid notified Kevin - 10/15/09 notified Empire - 9/24/09 notified Albert - 10/15/09 notified Albert - 10/15/09 paid notified Mike - 10/21/09 Myra paid - second notice - notified W SF - 11/13 notified Bob Miller - 10/1/09 notified EmpireCLS - 11/13/09 notified property. W Talent was driving. notified Scottsdale. They need to turn in form with driver info - 10/20 notified Mike - 11/3/09 notified Mike - 11/3/09 notified Empire (Dina) notified Empire - 12/18 notified Empire - 2/2/10 paid according to Karen - 2/3 notified Kevin - 2/2/10 notified Erick - 3/3 notified Empire (Karen) - 3/12 paid 3/17/10 - Empire Notified Bob Miller - 3/12/10 Notified Bob Miller - 3/12/10 Notified Bob Miller - 3/12/10 Notified Kevin - 4/9/10 notified Karen and disputed ticket online - 4/9/10 notified Megan - 4/12/10 received hard copy on 4/27, but checked online and it's been paid. notified Kevin - 4/18/10 notified Karen - 4/18/10 notified Danny A. - 4/23/10 notified Mike - 4/27/10 notified Cordell - 5/7/10 notified Cordell - 5/7/10 notified Karen - 5/24/10 paid by Mike - 5/25/10 notified Awet - 6/11/10 paid by Mike - 6/7/10 notified Mike - 6/21/10 notified Mike - 7/1/10 notified Kevin - 7/8/10 second notification to Kevin - 8/17 notified Kevin - 7/20/10 notified Karen - 7/20/10 notified Karen - 7/20/10 notified Tony - 7/16/10 notified Karen - 7/23/10 notified Michael notified Karen - 8/5/10 notified Albert - 8/17/10 received 2nd notice from Sandy: 10/1, resent ticket to Albert on 10/1; paid for per Albert - 10/18 Notified Karen - 8/24/10 Notified Suzie - 9/13/10 Notified Mike -9/17/10 Notified Karen - 9/17/10 notified Mike - 9/22/10 notified Karen - 9/23/10 notified Albert - 9/23/10 notified Danny A. - 10/12/10 followed up - 10/18/10 sent to Dallas - 10/15/10 sent to Kevin - 10/20/10 sent to Kevin - 10/25/10 sent to Danny/Joseph - 10/27/10 sent to Danny/Joseph - 10/27/10 sent to Kevin - 10/29/10 Last Notice. Sent note to Damien/Charles - 11/4 Property paid on 11/16 Sent to Kevin 11/19. Fine reduced to $43 if paid by 12/10 Sent to Kevin - 12/8/10 sent to Mike - 1/7 paid - 1/7/11 sent to Bob - 1/5 paid by Mike - 1/7/11 notified Christine - 3/7 paid per Christine - 3/9 notified Bob - 3/15 notified Anthony - 3/15 notified Christine - 3/5 notified Christine - 3/24 notified Mike - 4/5/11 Paid per Mike - 4/5/11 notified Joseph - 5/10/11 notified Joseph - 5/10/11 notified Kevin - 5/10/11 notified Kevin - 6/27/11 notified Kevin - 5/10/11 notified Bob - 4/18/11 notified Bob - 5/2/11 notified Joseph - 5/12/11 notified Joseph - 5/12/11 notified Kevin - 5/20/11 notified Kevin - 5/20/11 notified Paul - 5/20/11 notifed Karen - 6/8/11 notified Christine - 6/8/11 notified Paul - 6/17 renotified Paul - 6/29 notified Christine - 6/17 notified Christine - 6/27 notified Kevin - 6/27 notified Kevin - 6/27 notifified Bob - 6/29 notified Karen - 8/9/11 notified Rob - 8/9/11 notified Kyle - 8/22/11 notified Kyle - 8/22/11 notified Kyle - 8/19/11 Renotified Kyle - 9/13/11 notified Kevin - 7/26/11 notified Mike - 8/19/11 notified Mike - 8/19/11 notified Mike - 8/19/11 notified Kevin - 9/18/11 notified Braxton - 9/13/11 notified Rob - 9/13/11 Manager notified 10/20/11 Via Michael Marsh 11/2/11 PAID Manager notified 10/20/11 PAID notified Kyle - 8/19/11 Renotified Kyle - 9/13/11 / Kyle said they won't take his CC - waiting on another card 10/21/11 PAID Per Kyle 10/24/11 Myra Contacted Manager 11/14/2011 PAID per Braxton 1/4/12 Myra emailed Michael Marsh on 1/6/2012 Myra emailed Michael Marsh on 1/6/2012 notified Mike - 1/18/12 notified Kevin - 2/23/12 notified Mike - 3/5 notified Kevin - 3/6 notified Richard - 3/16/12 notified Christine - 3/28/12 notified Jason - 4/19/12 Notified Kyle - 4/19/12 Notified Mike - 5/7/12 Notified Mike - 5/10/12 Notified Christine - 6/4/12 Notified Kevin Notified Mike Notified Mike Notified champ, second notice sent 7/25 Notified Allision - 7/25 Notified Mike - 7/25 Per Kyle 10/24/11 Property Address Staff Phone Acura Experience Hours Radius Type of Service W Atlanta - Buckhead 3377 Peachtree Rd NE Desk: (678) 500-3168 Monday – Friday: 7:00 a.m. – 9:00 p.m. 4 miles Acura Experience Desk (2 MDX) Car 1: 7:00 a.m. – 3:00 p.m. Car 2: 1:00 p.m. – 9:00 p.m. Ambassador: 7:00 a.m. – 3:00 p.m. (concierge will take over the reservations after 3 p.m.) Saturday: 9:00 a.m. – 9:00 p.m. Car 1: 9:00 a.m. – 5:00 p.m. Car 2: 1:00 p.m. – 9:00 p.m. Ambassador: 9:00 a.m. – 5:00 p.m. (concierge will take over the reservations after 5 p.m.) Sunday: 9:00 a.m. – 5:00 p.m. 2 drivers. Ambassador: 9:00 a.m. – 5:00 p.m. (678) 500-3100 Atlanta, GA Ambassador: (314) 650-5031 30326 Driver 1: (314) 608-1921 Driver 2: (314) 795-7462 W Atlanta - Downtown 45 Ivan Allen Jr. Boulevard Mon - Sun: 7:00 a.m. - 10:00 p.m. 3 miles W Talent (1 MDX) (404) 582-5800 Atlanta, GA 30308 W Atlanta - Midtown 188 14th Street, NE Mon - Fri: 7 a.m. - 11 a.m., 5 p.m. - 9 p.m. 5 miles W Talent (1 MDX) (404) 892-6000 Atlanta, GA Sat - Sun: 10 a.m. - 2 p.m., 5 p.m. - 9 p.m. 30361 W Austin 200 Lavaca Street Desk: (512) 542-3600 ext 3703Mon - Thur: 7 a.m. - 9 p.m. (W Talent after 3:00 p.m.) 5 miles - no airport runs Acura Experience Desk (2 MDX) (512) 542-3600 Austin, TX Ambassador: (314) 546-7602 Fri - Sat: 12 p.m. - 9 p.m. (W Talent after 8:00 p.m; Fri - Sat: until 9 p.m.) 78701 Driver 1: (314) 546-8221 Sun: 10a.m-6p.m. Driver 2: (314) 359-2587 W Boston 100 Stuart Street Driver 1: (310) 407-9517 Mon - Fri: 8:00 a.m. - 4:00 p.m. 5 miles - no airport runs W Concierge/(1) Acura Driver (617) 261-8700 Boston, MA Sat - Sun: 11:00 a.m. - 7:00 p.m. 02116 W Chicago – City Center 172 West Adams Street Desk: (312) 917-5653 Mon - Sat: 1:00 p.m. - 9:00 p.m. 5 miles Acura Experience Desk (2 MDX) (312) 332-1200 Chicago, IL Ambassador: (314) 608-3817 Sun: 10:00 a.m. - 6:00 p.m. 60603 Driver 1: (314) 954-8823 Driver 2: (314) 954-9264 W Chicago – Lakeshore 644 North Lake Shore Drive Desk: (312) 255-4410 Monday – Friday: 12:00 pm – 8:00 pm 5 miles Acura Experience Desk (2 MDX) Saturday: 12:00 pm - 8:00 pm Sunday: 9:00 am – 5:00 pm (312) 943-9200 Chicago, IL Ambassador: (314)795-7654 60611 Driver 1: (314 )630-6183 Driver 2: (314) 630-6794 W Dallas – Victory 2440 Victory Park Lane Driver 1: (314) 954-8820 Mon - Fri: 7:00 a.m. - 9:00 p.m. (W Talent after 3:00 p.m.) 3 miles W Concierge/(2) Acura Drivers (214) 397-4100 Dallas, TX Driver 2: (310) 409-9522 Sat: 9:00 a.m. - 10:00 p.m. (W Talent after 5:00 p.m.) 75219 Sun: 9:00 a.m. - 9:00 p.m. (W Talent after 5:00 p.m.) W Fort Lauderdale 401 N. Fort Lauderdale Beach Blvd. Desk: (954) 414-8354 Mon - Fri: 9:00 a.m. - 5:00 p.m. 5 miles Acura Experience Desk (1 MDX) (954) 414-8200 Fort Lauderdale, FL Ambassador: (314) 397-2950 Sat - Sun: 11:00 a.m. -7:00 p.m. 33304 Driver 1: (314) 226-0131 W Hoboken 225 River Street Driver 1: (314) 397-3678 Mon - Thur: 7:30 a.m. - 11:30 a.m. , 3:00 p.m. - 7 p.m. 3 miles with in New Jersy Third Party (1 MDX) (201) 253-2400 Hoboken, NJ Fri 10am-8pm Sat 12pm-9pm 07030 Sun: 12:00 p.m. - 6:30 p.m. W Hollywood 6250 Hollywood Boulevard Desk: (323) 798-1300 ext 1633Sun - Thur: 12:00 p.m. - 8:30 p.m. 4 miles - may vary with trafficAcura Experience Desk (2 MDX) (323) 798-1300 Hollywood, CA Ambassador: (310) 920-7267 Fri - Sat: 1:00 p.m. - 9:00 p.m. 90028 Driver 1: (310) 920-7108 Driver 2: (310) 920-7208 W Los Angeles – Westwood 930 Hilgard Avenue Driver 1: 314-795-7650 Mon - Fri: 7:00 a.m. - 3:00 p.m. 5 miles W Concierge/(1) Acura Driver (310) 208-8765 Los Angeles, CA Sat - Sun: 10:00 a.m. - 6:00 p.m. 90024 W Minneapolis 821 Marquette Avenue Driver 1: (314) 604-3802 Mon - Sun: 12:00 p.m. - 8:00 p.m. 5 miles W Concierge/(1) Acura Driver (612) 215-3700 Minneapolis, MN 55402 W New Orleans - Poydras 333 Poydras Street Mon - Thur: 7 a.m. - 11 a.m., 4 p.m. - 8 p.m. 5 miles W Talent (1 MDX) (504) 525-9444 New Orleans, LA Fri - Sat: 7 a.m. - 9:00 p.m. 70130 Sun: 7:00 a.m. - 3:00 p.m. W New Orleans - French Quarter 316 Chartres Street Mon - Sun: 8:00 a.m. - 5:00 p.m. 5 miles W Talent (1 MDX) (504) 581-1200 New Orleans, LA 70130 W New York 541 Lexington Avenue Ambassador: (314) 607-9276 8 AM – 9 PM Battery Park to Central Park Acura Experience Desk (2 MDX) Driver 1: 8 AM – 6 PM Driver 2: 11 AM – 9 PM Ambassador : 10 AM – 8 PM (212) 755-1200 New York, NY Driver 1: (314) 607-8659 (10 hours) 10022 Driver 2: (314) 606-5974 W New York - Downtown 123 Washington Street Driver 1: (314) 662-3126 Mon - Sun: 8:00 a.m. - 8:00 p.m. Battery Park to Central Park W Concierge/(2) Acura Drivers (646) 826-8600 New York, NY Driver 2: (314) 662-3214 Driver 1: 8:00 a.m. – 6:00 p.m. 10006 Driver 2: 10:00 a.m. – 8:00 p.m. W New York - Times Square 1567 Broadway Ambassador 646- 309-1417 Monday – Sunday: 8 a.m. – 9:00 p.m. Battery Park to Central Park -Acura Experience Desk (2 MDX) Driver 1: 646-309-2617 Driver 2: 646-309-0492 Desk Phone: 212-930-7420 (212) 930-7400 New York, NY may vary with traffic 10036 W New York - Union Square 201 Park Avenue South Ambassador: 646- 301-9962 Monday – Sunday: 7:00 a.m. – 9:00 p.m. Battery Park to 59th Street Acura Experience Desk (2 MDX) Driver 1: 646-309-1911 Acura Ambassador: 10:00 a.m. – 8:00 p.m. – below Central Park (map Driver 2: 646 – 309 – 1447 Car 1: 7:00 a.m. – 5:00 p.m. with boundaries will be Car 2: 11:00 a.m. – 9:00 p.m. provided) Will take trips to Guggenheim if requested (212) 253-9119 New York, NY 10003 W San Diego 421 West B Street Desk: (619) 398-3199 Sun - Thur: 12:00 p.m. - 8:00 p.m. 5 miles Acura Experience Desk (619) 398-3100 San Diego, CA Ambassador: (314) 795-7716 Fri - Sat: 1:00 p.m. - 9:00 p.m. 1 MDX for Walk Up 92101 Driver 1: (314) 495-7554 1 MDX for Reservation Driver 2: (314) 795-7602 W San Francisco 181 3rd Street Desk: (415) 817-7834 Mon - Sun: 12:00 p.m. - 8:00 p.m. Acura Experience Desk (2 MDX) Not exactly 5 miles - see boundary map\ (415) 777-5300 San Francisco, CA Ambassador: (314) 795-7539 94103 Driver 1: (314) 795-7581 Driver 2: (314) 795-7536 W Scottsdale 7277 East Camelback Road Mon - Sun: 10:00 a.m. - 8:00 p.m. 5 miles W Talent (1 MDX) (480) 970-2100 Scottsdale, AZ 85251 W Seattle 1112 4th Avenue Desk: (206) 264-6119 Mon - Fri: 9:00 a.m. - 5:00 p.m. 5 miles Acura Experience Desk (2 MDX) (206) 264-6000 Seattle, WA Ambassador: (310) 424-8429 Sat - Sun: 10:00 a.m. - 6:00 p.m. 98101 Driver 1: (314) 954-8885 Driver 2: (314) 795-7713 W Silicon Valley 8200 Gateway Boulevard Mon - Sun: 7:00 a.m. - 8:00 p.m. N/A Hotel Guest Loaner (1 MDX) (510) 494-8800 Newark, CA 94560 W South Beach 2201 Collins Avenue Driver 1: (314) 226-0146 Mon - Sun: 9:00 a.m. - 5:00 p.m, 1:00 p.m. - 9:00 p.m. With in Miami Beach W Concierge/(2) Acura Drivers (305) 938-3000 Miami Beach, FL Driver 2: (310) 409-5798 33139 W Washington DC 515 15th Street NW Desk: (202) 661-2475 Sun - Mon: 11:00 a.m. - 7:00 p.m. 5 miles Acura Experience Desk (2 MDX) (202) 661-2400 Washington, DC Ambassador: (202) 390-5642 Tue - Sat: 12:00 p.m. - 8:00 p.m. No train staion 20004 Driver 1: (202) 390-4570 Yes to Reagan Airport Driver 2: (202) 390-4857 Vehicle Date of Location/Car ID Vehicle VIN Pick Up Atlanta - Buckhead Car #1 AB121 2HNYD2H81CH501518 11/28/2011 Car #2 AB122 2HNYD2H83CH501522 11/28/2011 Atlanta - Downtown Car #1 AD121 2HNYD2H82CH501527 12/1/2011 Atlanta - Midtown Car #1 AM121 2HNYD2H89CH501508 11/28/2011 Austin Car #1 AU121 2HNYD2H82CH501852 11/28/2011 Car #2 AU122 2HNYD2H81CH501521 11/28/2011 Car #3 AURDX 5J8TB4H56DL001125 5/30/2012 Boston Car #1 BS121 2HNYD2H87CH501510 11/23/2011 Chicago - City Center Car #1 CC121 2HNYD2H87CH501507 11/18/2011 Car #2 CC122 2HNYD2H86CH501515 11/18/2011 Chicago - Lakeshore Car #1 CL121 2HNYD2H88CH501516 11/18/2011 Car #2 CL122 2HNYD2H83CH501519 11/18/2011 Car #3 CLRDX 5J8TB4H59DL001121 5/28/2012 Dallas Car #1 DA121 2HNYD2H83CH501861 11/17/2011 Car #2 DA122 2HNYD2H80CH501851 11/17/2011 Fort Lauderdale Car #1 FL121 2HNYD2H85CH501523 11/14/2011 Hoboken Car #1 HO121 2HNYD2H80CH501512 11/21/2011 Hollywood Car #1 HW121 2HNYD2H88CH501029 11/9/2011 Car #2 HW122 2HNYD2H84CH501030 11/9/2011 Car #3 HWRDX 5J8TB4H54DL001124 Los Angeles - Westwood Car #1 LA121 2HNYD2H80CH501025 11/9/2011 Minneapolis Car #1 MN121 2HNYD2H82CH501513 11/25/2011 New Orleans Car #1 NO121 2HNYD2H85CH501862 12/5/2011 New Orleans - French Quarter Car #1 FQ121 2HNYD2H84CH501853 12/5/2011 New York - Downtown Car #1 ND121 2HNYD2H80CH501526 11/21/2001 Car #2 ND122 2HNYD2H8XCH501856 11/21/2011 New York - Lexington Car #1 NY121 2HNYD2H89CH501525 11/21/2011 Car #2 NY122 2HNYD2H89CH501850 11/21/2011 New York - Times Square Car #1 NT121 2HNYD2H89CH501864 11/21/2011 Car #2 SC122 2HNYD2H81CH501857 6/13/2012 New York - Union Square Car #1 NU121 2HNYD2H88CH501855 11/21/2011 Car #2 NU122 2HNYD2H86CH544395 7/25/2012 San Diego Car #1 SD121 2HNYD2H87CH501524 11/16/2011 Car #2 SD122 2HNYD2H84CH501528 11/16/2011 San Francisco Car #1 SF121 2HNYD2H88CH501032 11/23/2011 Car #2 SF122 2HNYD2H86CH501028 11/23/2011 Car #3 SFRDX 5J8TB4H50DL001122 5/25/2012 Scottsdale Car #1 SC121 2HNYD2H83CH501505 12/2/2011 Car #2 SC122 2HNYD2H81CH501857 12/2/2011 Seattle Car #1 SE121 2HNYD2H81CH501034 11/23/2011 Car #2 SE122 2HNYD2H85CH501506 11/23/2011 Silicon Valley Car #1 SV121 2HNYD2H86CH501031 11/26/2011 South Beach Car #1 SB121 2HNYD2H80CH501509 11/16/2011 Car #2 SB122 2HNYD2H89CH501511 11/17/2011 Washington D.C Car #1 DC121 2HNYD2H8XCH501517 11/23/2011 Car #2 DC122 2HNYD2H8XCH501520 11/23/2011 Car #3 DCRDX 5J8TB4H58DL001126 XM Radio Decal License Radio (8) Key Installed Applique Insurance Plate (5) # Alpha/Numeric (1) Letter (3) # Yes Yes Yes BXE 7271 56264 1JD892CJ 4885 Yes Yes Yes BXE 7273 13344 16D8924C 4801 Yes Yes Yes BXE 7270 32452 7MEB92W3 M871 Yes Yes Yes BXE 7272 41664 X8C92HC M877 Yes Yes Yes DG5 J648 21625 1G8892H0 K069 Yes Yes Yes DG5 J647 64241 DRD8920H N550 6WKR411 505/1125 Yes Yes Yes 317NB8 26252 2GD89283 N528 Yes Yes Yes N15 0771 16112 H5EB9289 M878 Yes Yes Yes N15 0772 61564 KKLB92WU N099 Yes Yes Yes N15 0769 14462 HLLB9286 N072 Yes Yes Yes N15 0770 53246 EED8924L N275 Yes N/A Yes 6WKR412 Yes Yes Yes DF2 K952 15425 WRLB92CA N508 Yes Yes Yes DF2 K692 21651 JQCB9209 N436 Yes Yes Yes AUB H66 16351 TIC89201 N078 (2 keys) Yes Yes Yes FSB5291 33122 D2E892CW N085 Yes Yes Yes 6UJB195 22132 Y10B92R3 M186 Yes Yes Yes 6UJB194 15511 TJD89284 M431 6WKR417 Yes Yes Yes 6UJB193 33662 CMUA92WQ 5547 Yes Yes Yes 653 HNP 62313 JUDB9284 M807 Yes Yes Yes VTG163 44236 XW8892RY N980 Yes Yes Yes VTG162 H5PH72RZ N432 Yes Yes Yes FSB5293 15122 6EB92M4 N873 Yes Yes Yes FSB5295 35311 2ADB92CK N409 Yes Yes Yes FSB5292 42353 5JC8924T N546 Yes Yes Yes FSB5294 42534 1K7892MT N435 Yes Yes Yes FSB5296 36423 26T792WV N442 Yes Yes Yes GBB7404 21333 T9QH72MC A08280 Yes Yes Yes FSB5297 62363 P6R792CA N408 Yes No Yes GBD4902 56464 LXRPH2CY L699 Yes Yes Yes 6SMB816 52314 KUC892CN N544 Yes Yes Yes 6SMB815 23445 CAEB924X M876 Yes Yes Yes 6UDJ685 33226 1B0B9281 M176 Yes Yes Yes 6UJD686 55325 RE7892CD M185 Yes 6WKR413 DL001122 Yes Yes Yes ATW0826 31261 LHRH72C6 A08259 Yes Yes Yes ATW0825 21333 T9QH72MC A08280 Yes Yes Yes AGG1806 43456 CMQA92MU M168 Yes Yes Yes AGG1807 55524 TCRH724Q M790 Yes Yes Yes 6UJD687 23356 SSB892W1 M182 (2 keys) Yes Yes Yes AST Q13 63563 CIMH72HV N084 Yes Yes Yes AST Q12 36562 OMD892OH M869 Yes Yes Yes 1AM5604 43242 JULB92MQ M811 Yes Yes Yes 1AM5603 22454 6EC89Z949 N539 6WKR414 removed : 2/6/12, transferr ed to TS XM Radio Vehicle Date of Decal License Radio (8) Key Location/Car ID Vehicle VIN Arrival Installed Applique Insurance Plate (5) # Alpha/Numeric (1) Letter (3) # Atlanta - Buckhead Car #1 AB111 2HNYD2H70BH517294 1/7/2011 Yes Yes Yes BQS9147 45622 2NLR62MR M836 Car #2 AB112 2HNYD2H76BH517283 1/7/2011 Yes Yes Yes BQG0238 43633 CPKR62WD M779 Atlanta - Downtown Car #1 AD111 2HNYD2H77BH517907 1/7/2011 Yes Yes Yes BQG0239 54331 BXHU62C6 N201 Atlanta - Midtown Car #1 AM111 2HNYD2H73BH518391 1/7/2011 Yes Yes BQS9148 31413 QM9V6240 N510 Atlanta - Perimeter Car #1 AP111 2HNYD2H73BH517905 1/7/2011 Yes Yes Yes BQG0237 43366 28JU62WE Austin Car #1 AU111 2HNYD2H74BH515256 12/24/2010 Yes Yes Yes CK1F876 45326 ED8U6286 K901 Car #2 AU112 2HNYD2H72BH518401 1/7/2011 Yes Yes Yes CK1F875 15144 Q4DV62WD N486 Boston Car #1 BS111 2HNYD2H78BH518385 1/7/2011 Yes Yes Yes 9TE 480 66334 957V62M8 N381 Chicago - City Center Car #1 CC111 2HNYD2H73BH518388 1/6/2011 Yes Yes Yes L30 5947 52633 NJ9V620A N550 Car #2 CC112 2HNYD2H78BH518399 1/11/2011 Yes Yes Yes K97 4057 46511 UG9V62CA N415 Chicago - Lakeshore Car #1 CL111 2HNYD2H70BH518395 1/6/2011 Yes Yes Yes L30 5946 04978 4R6V620U N560 Car #2 CL112 2HNYD2H75BH518389 1/11/2011 Yes Yes Yes K97 4055 64616 6N6V624P N424 Dallas Car #1 DA111 2HNYD2H70BH518400 1/7/2011 Yes Yes Yes CJ7J159 65224 QQ8V62M7 N363 Car #2 DA112 2HNYD2H75BH518392 1/11/2011 Yes Yes Yes CJ7J160 44115 SU9V624E N548 Fort Lauderdale Car #1 FL111 2HNYD2H76BH518398 1/11/2011 Yes Yes Yes AKD L33 56566 KQCV62MZ M659 Hoboken Car #1 HO111 2HNYD2H76BH517302 12/28/2010 Yes Yes Yes FFV5463 33645 VWJR62R2 M846 Hollywood Car #1 HW111 2HNYD2H71BH517286 12/31/2011 Yes Yes Yes 6PTZ254 22362 MUKR6281 M789 Car #2 HW112 2HNYD2H75BH517274 12/31/2011 Yes Yes Yes 6PTZ255 61164 MJ5U62H3 M788 Los Angeles - Westwood Car #1 LA111 2HNYD2H73BH517290 12/31/2011 Yes Yes Yes 6PTZ253 41652 JA8U62C2 M868 Minneapolis Car #1 MN111 2HNYD2H74BH518402 1/3/2011 Yes Yes Yes 345 EUA 15415 EQ8V628T N566 New Orleans Car #1 NO111 2HNYD2H72BH517281 1/6/2011 Yes Yes Yes TWJ350 62524 Z26U62CC M796 Car #2 NO112 2HNYD2H74BH517296 1/6/2011 Yes Yes Yes TWJ351 14254 4NZT62RL N029 New Orleans - French Quarter Car #1 FQ111 2HNYD2H75BH517291 1/6/2011 Yes Yes Yes TWJ349 26521 NM5V62W2 M867 New York - Downtown Car #1 ND111 2HNYD2H77BH517275 12/28/2010 Yes Yes Yes FFV 5461 45662 QCKR62C2 N002 Car #2 ND112 2HNYD2H79BH517293 12/28/2010 Yes Yes Yes FFV 5457 36533 IB1U62R6 M993 New York - Lexington Car #1 NY111 2HNYD2H74BH517301 12/28/2010 Yes Yes Yes FFV 5458 62355 Z0L4562W1 M841 Car #2 NY112 2HNYD2H72BH517295 12/28/2010 Yes Yes Yes FFV 5459 43363 NCZT6281 M831 New York - Times Square Car #1 NT111 2HNYD2H72BH517278 12/28/2010 No FFV 5460 45523 HU6U62R0 M843 New York - Union Square Car #1 NU111 2HNYD2H74BH517279 12/28/2010 Yes Yes Yes FFV 5462 32213 PD6U62MM M866 San Diego XM Radio Vehicle Date of Decal License Radio (8) Key Location/Car ID Vehicle VIN Arrival Installed Applique Insurance Plate (5) # Alpha/Numeric (1) Letter (3) # Car #1 SD111 2HNYD2H7XBH517903 1/4/2011 Yes Yes Yes 6PAB274 66516 9UGU620U N575 Car #2 SD112 2HNYD2H78BH517284 1/4/2011 Yes Yes Yes 6PAB275 31425 9ELR62RC M792 San Francisco Car #1 SF111 2HNYD2H77BH517289 1/6/2011 Yes Yes Yes 6PVW302 56464 KB5R62CL N005 Car #2 SF112 2HNYD2H78BH517298 1/6/2011 Yes Yes Yes 6PVW303 56316 OL7U62RW M870 Scottsdale Car #1 SC111 2HNYD2H75BH517906 1/7/2011 Yes No Yes APB0073 45121 7KZT62C1 N030 Car #2 SC112 2HNYD2H76BH517297 1/7/2011 Yes No Yes APB0074 35326 H3KU620X N573 Seattle Car #1 SE111 2HNYD2H75BH517288 12/23/2010 Yes Yes ACX8281 26446 VZLR620L M845 Car #2 SE112 2HNYD2H70BH517280 12/23/2010 Yes Yes ACX8282 61525 PG0U62W5 M990 Silicon Valley Car #1 SV111 2HNYD2H70BH517277 1/6/2011 Yes Yes Yes 6PVW301 23663 RS4462CK M864 South Beach Car #1 SB111 2HNYD2H71BH518387 1/11/2011 Yes Yes Yes 328 TAS 13244 U2AV628V N369 Car #2 SB112 2HNYD2H74BH518397 1/11/2011 Yes Yes Yes 327 TAS 64152 Q59V62M6 N551 Washington D.C Car #1 DC111 2HNYD2H7XBH518386 1/5/2011 Yes Yes Yes 6AD9639 36233 PPAV624K N547 Car #2 DC112 2HNYD2H77BH518393 1/5/2011 Yes Yes Yes 6AD9640 21423 XV7V62CM N377 Removed 7/13 Removed 8/1 XM Radio Key Vehicle Date of Decal License Radio (8) (1) Letter Location/Car ID Vehicle VIN Arrival Installed Applique Insurance Plate (5) # Alpha/Numeric (3) # Atlanta - Buckhead Car #1 AB201 2HNYD2H79AH522962 7/27/2010 Yes No Yes BND0982 22132 YKC732R6 K055 Car #2 AB202 2HNYD2H72AH526304 7/26/2010 Yes No Yes BMP6468 16434 G1963C7 N264 Atlanta - Downtown Car #1 AD201 2HNYD2H79AH523884 7/27/2010 Yes No Yes BMP 8927 16455 2NT632WJ Missing Atlanta - Midtown Car #1 AM201 2HNYD2H74AH524389 7/27/2010 Yes Yes Yes BMP6083 21454 OVL732WC L127 Atlanta - Perimeter Car #1 AP201 2HNYD2H73AH524397 7/30/2010 Yes Yes BMP6082 23132 3Y0632HA Missing Austin Car #1 AU201 2HNYD2H75AH502899 ####### Yes No Yes Boston Car #1 BS201 2HNYD2H75AH523879 7/28/2010 Yes No Yes 218 KL5 12663 NKT63244 K222 Chicago - City Center Car #1 CC201 2HNYD2H79AH524386 8/3/2010 Yes Yes Yes K711236 66341 W7L7328D L115 Car #2 CC202 2HNYD2H70AH524406 8/3/2010 Yes Yes Yes K711237 12235 OCV732C3 Broken tag Chicago - Lakeshore Car #1 CL201 2HNYD2H71AH524396 8/3/2010 Yes Yes Yes K711235 63234 ODR732RB L157 Car #2 CL202 2HNYD2H77AH524404 8/3/2010 Yes Yes Yes K711234 45121 CTOX220B L384 Dallas Car #1 DA201 2HNYD2H72AH523886 7/31/2010 Yes Yes Yes BV9H295 14556 Z8T632MT K648 Car #2 DA202 2HNYD2H71AH523880 7/31/2010 Yes Yes Yes BV9H296 62123 ULQ632RG Broken tag Fort Lauderdale Car #1 FL201 2HNYD2H79AH524405 7/30/2010 Yes Yes 686 YQM 34453 TWXW22HD L425 Hoboken Car #1 HO201 2HNYD2H7XAH523876 7/28/2010 Yes Yes FAM2059 45163 PWN6320Y Missing Hollywood Car #1 HW201 2HNYD2H75AH524398 7/26/2010 Yes Yes Yes 6NGW371 53153 T2N732H7 L154 Car #2 HW202 2HNYD2H76AH523874 7/31/2010 Yes Yes Yes 6NJD370 14213 CMQ632RJ Missing Los Angeles - Westwood Car #1 LA201 2HNYD2H7XAH524395 7/26/2010 Yes Yes Yes 6NGW367 33431 HJR7324R L164 Minneapolis Car #1 MN201 2HNYD2H73AH524402 8/15/2010 Yes No Yes 450 DTT 56224 RPN632HE L714 New Orleans Car #1 NO201 2HNYD2H74AH523887 8/8/2010 Yes Yes Yes VBH 197 21151 27P63240 K104 Car #2 NO202 2HNYD2H73AH523878 8/8/2010 Yes Yes Yes VBH 196 12663 T5R632RX K109 New Orleans - French Quarter Car #1 FQ201 2HNYD2H77AH523883 8/8/2010 Yes Yes VBH 195 24353 1AT632W1 K112 New York - Downtown Car #1 ND201 2HNYD2H77AH524385 8/30/2010 Yes Yes No FAM2057 45662 LJV732WE K847 Car #2 ND202 2HNYD2H71AH523877 8/30/2010 Yes Yes No FAM2058 54464 PXN6324W K148 New York - Lexington Car #1 NY201 2HNYD2H74AH522965 8/1/2010 Yes Yes Yes FAM2056 56342 KEC732NY M579 Car #2 NY202 2HNYD2H78AH523875 8/1/2010 Yes Yes Yes FAM2054 31211 0UQ6328Y K170 New York - Times Square Car #1 NT201 2HNYD2H73AH523881 8/1/2010 Yes Yes Yes FAM2055 86416 OYQQ632RP New York - Union Square Car #1 NU201 2HNYD2H75AH523882 8/1/2010 Yes Yes Yes FAM2053 35514 MAOX22WB K113 San Diego Car #1 SD201 2HNYD2H72AH524407 7/27/2010 Yes Yes Yes 6LNJ149 12521 MML732CM L418 Car #2 SD202 2HNYD2H77AH524399 7/27/2010 Yes Yes Yes 6LUY400 51313 PKW7320Y L385 XM Radio Key Vehicle Date of Decal License Radio (8) (1) Letter Location/Car ID Vehicle VIN Arrival Installed Applique Insurance Plate (5) # Alpha/Numeric (3) # San Francisco Car #1 SF201 2HNYD2H71AH524401 7/27/2010 Yes Yes Yes 6NDU028 54461 MJP632MR L128 Car #2 SF202 2HNYD2H72AH524388 7/27/2010 Yes Yes Yes 6NDU027 43141 35K73248 Missing Scottsdale Car #1 SC201 2HNYD2H78AH524394 7/30/2010 Yes Yes Yes ALT4220 54453 6XR73285 Illegible Car #2 SC202 2HNYD2H70AH524387 7/30/2010 Yes Yes Yes ALT4221 41356 O2K732HU Illegible Seattle Car #1 SE201 2HNYD2H75AH524384 7/29/2010 Yes Yes Yes AAW1353 31314 JHE732WH Missing Car #2 SE202 2HNYD2H75AH524403 7/29/2010 Yes Yes Yes AAW1352 43162 5VW732M8 L396 Silicon Valley Car #1 SV201 2HNYD2H76AH524393 8/1/2010 Yes No Yes 6NDU026 32213 73X732CB L165 South Beach Car #1 SB201 2HNYD2H70AH524390 7/30/2010 Yes No 331 YLU 63346 XLN732M8 L156 Car #2 SB202 2HNYD2H72AH524391 8/1/2010 Yes No 332 YLU 26554 W5T732M7 Missing Washington D.C Car #1 DC201 2HNYD2H7XAH524400 8/18/2010 Yes Yes Yes 4MD2569 62442 UKW7328C L419 Car #2 DC202 2HNYD2H74AH524392 7/26/2010 Yes Yes Yes 4MD2568 43516 PUW732CL L166 41 XM Radio Key Vehicle Decal License Radio (8) (1) Letter Location/Car Year ID Vehicle VIN Installer/Dealer Installed Date of Pick up Plate (5) # Alpha/Numeric (3) # Atlanta - Buckhead Car #1 2010 AB101 2HNYD2H79AH502047 Ed Voyles Y 2/3/2010 BKD9992 55532 PGZ412WT L877 Car #2 2010 AB102 2HNYD2H74AH502053 Tom Kim Y 2/3/2010 BKD9991 42456 08M412MZ M148 Atlanta - Downtown Car #1 2010 AD101 2HNYD2H70AH502051 Ed Voyles Y 2/3/2010 BKD9994 56166 QSZ412C7 L470 Atlanta - Midtown Tom Kim Car #1 2010 AM101 2HNYD2H76AH502040 Ed Voyles Y 2/3/2010 BK17218 45333 Y3H412MX M128 Atlanta - Perimeter Tom Kim Car #1 2010 AP101 2HNYD2H72AH502035 Ed Voyles Y 2/3/2010 BK17217 56134 V21512RJ L680 Boston Tom Kim Car #1 2010 BS101 2HNYD2H7XAH502915 Rick Case Y 2/5/2010 131XWR 16554 MLU412RV M938 Chicago - City Center Car #1 2010 CC101 2HNYD2H72AH502049 McGrath Acura Y 1/13/2010 H272656 51166 6N251286 L940 Car #2 2010 CC102 2HNYD2H78AH502055 McGrath Acura Y 1/13/2010 H291332 33635 0R2512RM L469 Chicago - Lakeshore Car #1 2010 CL101 2HNYD2H73AH502044 McGrath Acura Y 1/13/2010 H272655 16243 AO1512H7 M165 Car #2 2010 CL102 2HNYD2H75AH502059 McGrath Acura Y 1/13/2010 H272657 26566 LED412W6 M177 Dallas Car #1 2010 DA101 2HNYD2H77AH502032 Goodson Acura Y 1/25/2010 BK3N891 26325 UTG412W0 L874 Car #2 2010 DA102 2HNYD2H78AH502038 Goodson Acura Y 1/25/2010 BK3N890 32213 4RG412RY L950 Fort Lauderdale Car #1 2010 FL101 2HNYD2H75AH502904 Rick Case Y 2/3/2010 132XWR 34453 XWW4120P M782 Hoboken Car #1 2010 HO101 2HNYD2H76AH502037 Acura of Manhattan Y 1/21/2010 EWD 7900 46652 ZLZ412WM L949 Hollywood Car #1 2010 HW101 2HNYD2H77AH502046 Acura of Glendale Y 1/23/2010 6LMK508 21456 PX2512HE L879 Car #2 2010 HW102 2HNYD2H74AH502036 Kearney Mesa Acura Y 1/28/2010 6CKV137 32624 3R0512WM L828 Los Angeles - Westwood Acura of Glendale Car #1 2010 LA101 2HNYD2H72AH502052 (818) 502-1100 Y 1/16/2010 6LLX660 34443 H6Y4120N L494 Jeanne Brewer Minneapolis Car #1 2010 MN101 2HNYD2H70AH502048 Bloomington Acura Y 1/11/2010 078 DCX 55414 6L2512HA M134 New Orleans Car #1 2010 NO101 2HNYD2H79AH502033 Walker Acura Y 1/18/2010 TTD520 (LA) 34545 1BZ4128A L811 Car #2 2010 NO102 2HNYD2H78AH502900 Walker Acura Y 1/18/2010 TTD931 (LA) 33124 87H412R5 M836 New Orleans - French Quarter Car #1 2010 FQ101 2HNYD2H71AH502902 Walker Acura Y 1/18/2010 TTD519 (LA) 26336 GDZ41283 M892 New York - Downtown Car #1 2010 ND101 Acura of Manhattan Y N/A N/A N/A N/A N/A Car #2 2010 ND102 2HNYD2H75AH502899 Bassam Stephen Y N/A N/A N/A N/A N/A New York - Lexington Car #1 2010 NY101 2HNYD2H73AH502920 Acura of Manhattan Y 1/21/2010 EWD 7898 56316 X4M412C6 M716 Car #2 2010 NY102 2HNYD2H74AH502909 Bassam Stephen Y 1/21/2010 EWD 7899 14221 UYL412H1 M827 New York - Times Square Car #1 2010 NT101 2HNYD2H79AH502906 Acura of Manhattan Y 1/21/2010 EWD 7889 41624 R7Z4124D M830 New York - Union Square Car #1 2010 NU101 2HNYD2H74AH502912 Acura of Manhattan Y 1/21/2010 EWD 7902 35465 DZM412CV M651 San Diego Car #1 2010 SD101 2HNYD2H70AH502058 Bloomington Acura Y 1/31/2010 6LVS117 54362 ZOD412C9 M179 Car #2 2010 SD102 2HNYD2H7XAH502042 Kearny Mesa Y 2/6/2010 6CKV138 14354 UDM412MQ M170 San Francisco Car #1 2010 SF101 2HNYD2H71AH502043 Acura of Pleasanton Y 1/13/2010 6LLE217 56422 Z6Y4120V L928 Car #2 2010 SF102 2HNYD2H75AH502045 Acura of Pleasanton Y 1/13/2010 6LLE216 13233 VP2512C0 L925 Scottsdale Car #1 2010 SC101 2HNYD2H73AH502903 Acura N. Scottsdale Y 1/29/2010 AJM5212 61164 R60512WL M985 Car #2 2010 SC102 2HNYD2H76AH502913 AJ Y 1/29/2010 AJM5211 34212 16H412R0 M648 Seattle Car #1 2010 SE101 2HNYD2H7XAH502039 Acura of Seattle Y 1/15/2010 798 ZUV 41512 202512W1 M132 Car #2 2010 SE102 2HNYD2H7OAH502034 Acura of Seattle Y 1/15/2010 799 ZUV 14455 VB05120M L806 Silicon Valley Car #1 2010 SV101 2HNYD2H76AH502054 Acura of Pleasanton Y 1/13/2010 6MBN013 56442 4WW412W8 M169 South Beach Car #1 2010 SB101 2HNYD2H75AH502918 Esserman Y 2/4/2010 342XDG 43162 HQG41286 M879 Car #2 2010 SB102 2HNYD2H70AH502910 Y EWD 7896 45451 D9X41240 M715 Washington D.C Car #1 2010 DC101 2HNYD2H75AH502031 Acura of Manhattan Y 1/21/2010 EWD 7888 63624 6EZ41202 L939 Car #2 2010 DC102 2HNYD2H71AH502057 Acura of Manhattan Y 1/21/2010 EWD 7901 16112 06R412RT L538 39 Acura Experience Vehicles Location/Car Vehicle I.D Vehicle VIN License Number Atlanta - Buckhead Car 1 AM91 506916 BKD9992 Car 2 AB91 510594 BKD9991 Atlanta - Downtown Car 1 AD91 515122 BKD9994 Atlanta - Midtown Transferred to Buckhead AM91 506916 BFJ1437 Car 2 AM92 506873 BK17218 Atlanta - Perimeter Car 1 AP91 506889 BK17217 Boston Car 1 BO91 526769 EUR9154 Chicago - City Center Car 1 CC91R 515145 H272656 Car 1 CC92R 515143 H291332 Replaced 3/2009 CC91 506884 A180697 Replaced 4/2009 CC92 506896 A180698 Chicago - Lakeshore Car 1 CL91R 515128 H272655 Car 2 CL92R 515141 H272657 Replaced 3/2009 CL91 506894 A180695 Replaced 3/2009 CL92 506906 A180696 Dallas Car 1 DA91 506860 LWK 218 Car 2 DA92 506879 LWK 219 Fort Lauderdale Car 1 FL91 515150 ENR7476 Hoboken Car 1 HO91 515152 ENR7478 Honolulu Car 1 ('08 MDX) HN1 535628 PSG 993 Car 2 ('08 RL) HN2 C000094 PVE 585 Los Angeles Car 1 LA91 506868 6ETW389 Car 2 LA92 506912 6ETW392 Minneapolis Car 1 MN91 515162 292 AWK Loaner MN92 515115 293 AWK Car 1 ('08 MDX) SD2 535617 6DBM798 Car 2 ('08 MDX) SV1 535638 6DXC894 New Orleans Car 1 NO91 506862 SME 233 Car 2 NO92 506890 SME 234 New Orleans - French Quarter Car 1 NF91 506911 SME 232 New York - Lexington NL91R 515155 ENR7477 NL92R 515116 ENR7480 Replaced 3/2009 NL91 506870 EKH8277 Replaced 3/2009 NL92 506881 EKH8274 New York - The Court Car 1 NC91R 515124 ENR7479 Car 2 NC92 506882 EKH8275 Replaced 3/2009 NC91 506880 EKH8273 New York - Times Square Car 1 NT91 506901 EKH8279 Transferred to Washington D.C NT92 506866 EKH8276 New York - Union Square Car 1 NU91 506874 EKH8278 Transferred to Washington D.C NU92 506909 EKH8280 San Diego Car 1 SD91R 515144 6GLZ364 Car 2 SD92 506871 6FAY412 Replaced 3/2009 SD91 506907 6FAY411 San Francisco Car 1 SF91 506887 6FVM935 Car 2 SF92 506888 6FVM934 Scottsdale Transferred to South Beach SC91 506913 6ETW386 Car 2 SC92 506893 6ETW390 Seattle Car 1 SE91 506898 005 YHM Car 2 SE92 506895 006 YHM Silicon Valley Car 2 ('09 RL) SV2 C000074 6EXT326 South Beach Car 1 SC91 506913 6ETW386 Washington D.C Car 1 NT92 506866 EKH8276 Car 2 NU92 506909 EKH8280 Acura Experience Vehicles Location/Car Ranking Vehicle I.D Vehicle VIN License Number Atlanta - Midtown Car 1 4 AM1 535611 BBJ4524 Car 2 3.75 AM2 535612 BBJ4527 Atlanta - Perimeter Car 1 4.5 AP1 535589 BBJ4525 Chicago - City Center Car 1 4 CC1 535618 A285229 Car 2 4.25 CC2 535591 A285228 Chicago - Lakeshore Car 1 4.5 CL1 535600 A285231 Car 2 4.5 CL2 535635 A285230 Dallas Car 1 4.25 DA1 535609 FSH987 Car 2 4.5 DA2 535636 FSH988 Honolulu Car 1 4.75 HN1 535628 PSG993 Car 2 (RL) 5 HN2 C000094 PVE585 Los Angeles Car 1 4.75 SF3 535634 6DXC895 Car 2 4.75 LA2 535593 6CLY439 Minneapolis Car 1 4.5 SD2 535617 6DBM798 Car 2 4.5 SV1 535638 6DXC894 New Orleans Car 1 4 NO1 535590 SKK961 Car 2 4 NO2 535603 SKK962 New Orleans - French Quarter Car 1 4.5 NF1 535596 SKK963 New York - Lexington Car 1 4 NL1 535632 EGF6088 Car 2 3.75 NL2 535622 EGF6089 New York - The Court Car 1 4.75 NC1 H524837 EGF6120 Car 2 4 NC2 H535624 EGF6084 New York - Times Square Car 1 4.75 NT1 535620 EGF6083 Car 2 4.5 NT2 535629 EGF6090 New York - Union Square Car 1 4 NU1 535598 EGF6085 Car 2 4 NU2 535602 EGF6086 San Diego Car 1 3.75 SD1 535601 6DBM797 Car 2 SD2 535617 6DBM798 Car 3 4.5 LA1 535631 6CLY438 San Francisco Car 1 4 SF1 535588 6DXC896 Car 2 4 SF2 537771 6DXR534 Seattle Car 1 4 SE1 535633 258 XSN Car 2 4 SE2 535626 257 XSN Silicon Valley Car 1 SV1 535638 6DXC894 Car 2 (RL) 4.5 SV2 C000074 6EXT326 Date Property Guest Comments "We had a great experience at The W. The room was nice, people were very friendly and the Acura 4/14/2008 W LA driver Henry was awesome..." "Another very disappointing thing was the Acura demonstration. I was late for a dinner one evening and came downstairs to ask for direction and a taxi. The concierge cheerfully suggested I could be taken to the restaurant with a "complimentary" service by the hotel and showed me to the beautiful Acura MDX sitting on Howard. Never did she mention this was a 4/23/2008 W SF promotion where I'd have to listen to a sales pitch on the Acura. When I got in the car, the W Hotel employee (not sure who he was) never asked me if I had the time to listen to his pitch, he simply launched in to it. I tried interrupting but he was on a mission. The bottom line was I was late to the dinner and I had to listen to a sales pitch on something I have absolutely no interest in buying. Very disappointing for a hotel of your standard." "What made or stay memorable was the staff. They really went out of their way to personalize our stay. They greeted us by name, made sure we were enjoying our time at the W, and even fired up the Acura to take us to the Café du Monde." 4/25/2008 W New Orleans "Employees in front offered to have the Acura take me to my first appointment of the day. Very clever promotion - I am a mercedes driver and would never have considered an Acura if I had not ridden in one at your hotel. Folks were friendly and nice!" - Emma 5/16/2008 W LA Sugarman Wanted to let you know that I met a gentleman last night that had some wonderful things to say about the Acura Experience Program. His name is Kevin Teague, and he said that he has stayed at W Hotels including the Dallas location. I also work events for many area destination management companies, as well as through the DFW Area Tour Guide Association. Mr. Teague was one of the guests at an event I worked last night. One of the attendees mentioned how much they enjoy staying at the Dallas W Hotel, and Mr. Teague said he really likes the complimentary Acura service at the W. He said that he thought that W was smart to partner with Acura, and that offering complimentary car service in a quality vehicle made the hotel a more desirable choice for him. 1/10/2009 W Dallas Description Request Due Date Requestor Received HNL - provide Ferdie with contact 12/13/2007 12/21/2007 NSI/Ferdie MacWorld - cocktail at the W 12/17/2007 12/20/2007 Ferdie Door Hanger or any in-room presence 12/18/2007 2/1/2008 NSI NY Site Inspection - 1/9-1/11 12/18/2007 NSI/Acura Seattle Site Inspection - 1/14 12/18/2007 NSI/Acura San Francisco Site Inspection -1/14-1/15 12/18/2007 NSI/Acura Silicon Valley Site Inspection - 1/15 12/18/2007 NSI/Acura San Diego Site Inspection - 1/15-1/16 12/18/2007 NSI/Acura LA Site Inspection - 1/16 12/18/2007 NSI/Acura W Marketing Plan 12/18/2007 12/21/2007 NSI Press Images 1/4/2008 W - Jonathan Chicago Press Event - 2/6/08 12/18/2007 Ferdie Shipping of Creative Items 1/23/2008 RPA NY Press Event Rooms 12/13/2007 2/1/2008 Ferdie http://www.advanceyoursenses.com/ 12/18/2007 NSI Hotel Association proclamation - "Most extensive partnership between hotel and car manufacturer…" 12/18/2007 NSI W Training for Drivers and Concierge 1/15/2008 W SF W Atlanta - Perimeter's Mini Bus 2/11/2008 W Chicago Site Inspection 12/18/2007 NSI/Acura Dallas Site Inspection 12/18/2007 NSI/Acura Atlanta Site Inspection 12/18/2007 NSI/Acura New Orleans Site Inspection 12/18/2007 NSI/Acura W Hotel Gift Bags 1/28/2008 Sandy Loaner Program RL change 1/23/2008 Acura Acura Magazine - article and photography 12/17/2007 1/31/2007 NSI/Ferdie Elevator Pitch 1/15/2008 W SF NY Auto Show Package W - Jonathan Acura Auto Show Package - Chicago 12/13/2007 12/19/2007 W - Jonathan 1/3 Page Units 2/9/2008 W SF to have say on staffing 1/15/2008 W SF Guest pick -ups on request basis 1/15/2008 W SF NY Auto Show Rooms 12/13/2007 2/1/2008 Ferdie Training 1/24/2008 NY Lexington - Acura Desk 2/25/2008 W Equipments at AirOne 2/27/2008 NSI will include need fact Acura facts, sheet from program facts, RPA, RPA Meeting-in-a-Box etc for Non- will look at Concierge sales training properties materials New Orleans 2/11/2008 New Orleans 2/11/2008 NSI/Acura Incentive Program for Non-Concierge 2/11/2008 NSI Properties Headphone Count Jazz Fest Package 12/27/2008 W - Jonathan GOBO - SD 2/25/2008 W Incidents 4/14/2008 City Center - Desk 4/11/2008 Dealer Activation 2/11/2008 NSI Lap top Locks 4/7/2008 NSI Replacement Car in SF GOBO - SF 2/25/2008 W Hotel binders 1/23/2008 Ashley Howard Car Delivery 2/11/2008 NSI/Acura How's it Done Docs 2/19/2008 W Acura Bucks 4/7/2008 NSI W The Card Portable Fencing - New Orleans Uniforms 1/23/2008 NSI SF damaged car 4/28/2008 Dallas Triad Meeting 4/22/2008 CA License Plate from The Court 4/28/2008 NY City Pride 4/28/2008 W/Jonathan Father's Day Package - WOW 4/30/2008 W/Jonathan XM Radio Reporting System 1/23/2008 Ashley Howard Hours of Operation 1/2/2008 ATL Opening W Montreal 4/22/2008 NSI/W Advance Package 3/5/2008 Response Cards - Non-Ambassador Properties Car at LA Prep 6/9/2008 AH Gen Art Film Festival - Chicago Gen Art - Reserve one MDX 6/16/2008 RPA Gen Art Film Festival Hours 6/10/2008 Gen Art Film Festival Tickets 6/10/2008 RPA Red Light Violations 7/3/2008 Acura INTERNATIONAL COMPONENT W Montreal 7/1/2008 MyHometown for W Card Holders 1/15/2008 W SF Trunk Liners - SD 7/3/2008 Acura Roundtrip car - LA 7/3/2008 NSI/Acura Summer Uniforms 7/3/2008 NSI Hours of Operation 6/4/2008 Monthly Sweepstakes 4/28/2008 TSX Launch 3/5/2008 Extra MDX in SD 7/7/2008 NSI Guest Vehicle Loaner Cars Signage - SV & 4/25/2008 HNL W Edition Acura 8/5/2008 John Watts W Minneapolis 2/12/2008 Vehicle Registrations - NY 4/26/2008 RL 4/7/2008 W Minneapolis - RNC 9/1/2008 San Diego Compendium Insert Sales Incentive 7/8/2008 Rock the Vote/Christina Aguilera 9/8/2008 NSI Hours of Operation 6/4/2008 Scottsdale Training 9/8/2008 Acura Broken DVD player at Lexington 9/26/2008 NSI Silicon Valley - MDX request 9/19/2008 W Silicon Valley W Scottsdale 2/11/2008 2009 MDX - September 8/1/2008 NSI SF - 2 additional hours 7/2/2008 W Hours of Operation 6/4/2008 SD Incident in May 9/26/2008 NSI Acura Style - Winter 9/15/2008 DVD switchout(expired commercials pulled 9/22/2008 RPA out) Winter Uniforms 10/10/2008 W Happenings Panel Placement RPA Yacht Club 10/14/2008 RPA NY Registrations 11/3/2008 Hours of Operation 6/4/2008 Acura Advance Package - '08 bookings 11/5/2008 NYE - SD 10/20/2008 W Wish Book - October 4/7/2008 NSI/Acura Follow up letter for Response Cards 12/8/2008 Participants DVD switchout (with W storyboard) Partner Room Rates W Atlanta - Buckhead 2/11/2008 Holiday coverage and procedures 12/15/2008 RPA "Baby It's Cold Outside" Package 12/17/2008 W MacWorld 10/14/2008 RPA W Honolulu - termination 1/5/2009 W footage in showroom video 10/28/2008 RPA Monthly Sweepstakes 4/28/2008 Honda Battle of the College Bands - 1/24 1/7/2008 RPA Key Card Effectiveness/Options 1/28/2009 2/13/2009 Pre-stay and confirmation Starwood emails 1/28/2009 2/9/2009 Inclusion of partnership by concierge and 1/28/2009 2/13/2009 check-in agents More visibility of partnership on vehicles 1/28/2009 2/13/2009 Silicon Valley - RL 1/27/2009 Advanced Luxury Suite 4/28/2008 W/Jonathan Autoshows - LA, Chicago, NYC 10/29/2008 W Vicques Puerto Rico Send an electronic copy of IMI deck to 1/28/2009 1/30/2009 Starwood team. 2/9/2009 MacWorld Pics Monthly Sweepstakes 4/28/2008 Broken TVs 2/25/2009 NSI Shipping for 2009 program 3/2/2009 NSI Atlanta Buckhead Switchout MDX training 7/2/2008 Acura PROGRAM RENEWAL Renewal Discussion 7/28/2008 MDX Questions for Drivers - Bulletin Board 7/2/2008 Acura NY Film Festival 3/23/2009 Autoshows - LA, Chicago, NYC 10/29/2008 W NY Autoshow Participation 1/28/2009 Monthly Sweepstakes 4/28/2008 Hours of Operation on going Loaner Program - MSP and LA on going Manhattan Limo - update 4/13/2009 W Opening Party 2/25/2009 Empire March and April Analysis 4/23/2009 Acura Jazz Fest 3/24/2009 Clip boards Hours of Operation on going Creative elements: Adjusting collateral and further brainstorming on in-room piece, 1/28/2009 2/13/2009 decals on vehicles Floor Mats 5/6/2009 Passenger Leg Room 5/7/2009 Acura/RPA W Ft. Lauderdale 2/13/2008 Chicago City Center - Reveal Party - June 25 5/18/2009 W Hours of Operation on going Monthly Sweepstakes 4/28/2008 Ft. Lauderdale - Opening Party - 6/4 Hoboken - Acura meetings 6/1/2009 Acura BMW - House Car - FLA 5/27/2009 Trunk liners - FLA 5/27/2009 4 - Night City Center Stay - Gen Art Winner 5/15/2009 RPA Gen Art - Chicago 6/17/2009 RPA Ft. Lauderdale 6/30/2009 Hours of Operation on going Spring/Summer Sales Push South Beach Monthly Sweepstakes 4/28/2008 W South Beach ZDX Launch Parties 6/22/2009 Acura 1/28/2009 2/13/2009 owners.acura.com EmpireCLS - Union Square and Times 6/30/2009 Square Acura PR - room block Acura Acura PR - room block Acura Message Board/Blog 4/23/2009 Acura Westwood Package 9/10/2009 Westwood Reservation process Fashion Week - extended hours for one night Welcome Delights - 2010 8/31/2009 Test Drive Offer 6/2/2009 Acura DC Opening Party - October 8 W DC Hours of Operation on going Supplies Acura Dealer Meetings 9/2/2009 South Beach - In Room Piece 10/13/2009 Autoshows 9/2/2009 Hotel Stay Certificates 10/13/2009 South Beach Opening Party Zone Meeting - NY Union Square 10/12/2009 Virginia Film Festival Acura Advance Package for 2/9/2009 relaunch/Reciprocal Programs/Acura New Owner Program W Hoboken 10/13/2009 Monthly Sweepstakes 4/28/2008 11/10/2009 Acura/NSI GSI Survey 11/10/2009 Acura/NSI Facebook Hours of Operation on going W Scottsdale 11/10/2009 2010 Floormats Supplies on going Monthly Sweepstakes 4/28/2008 W Boston 12/15/2009 NSI Collateral with new creative New MDX Rollout 1/11/2010 W W Boston - Compendium Insert Vieques 12/16/2009 W Hollywood Beyond the Border International Contemporary Art Fair, San Diego 1/27/2010 Acura Experience Vehicle Allocation - new 1/27/2009 cars for 2010 Hours of Operation on going Sweepstakes on going MY10 MDX Online Training 12/22/2009 Independent Spirit Awards 2/5/2010 NY Armory Show 2/5/2010 Hours of Operation on going Inventory RPA Sweepstakes on going Supplies on going ZDX Launch Parties Accessory - rear bumper applique 3/2/2010 Website updates on going Staff Changes on going Supplies on going NY Auto Show 3/3/2010 Acura/NSI Sizzle Video 12/16/2009 Gen Art - NY 3/24/2010 ZDX Launch Parties Hours of Operation on going Sweepstakes on going Supplies on going Gen Art - NY 3/24/2010 Welcome Delights Message Board/Wordpress Blog 2/25/2010 Acura Supplies on going CONTRACT RENEWAL Contracts Pride Parade - Minneapolis Room Requests/VIP Rooms Supplies on going Art Chicago (April 29 - May 3) Program Total Update Hours of Operation on going Supplies on going Supplies on going Note Cards Sweepstakes on going Test Drive Offer 6/2/2009 Acura Women's uniforms 4/13/2010 Hours of Operation on going Staff Changes on going Room Requests/VIP Rooms 11/10/2009 Acura/NSI Facebook Gen Art Chicago (July 14 - 17) Sweepstakes on going 4/6/2010 In-room piece - cubes - South Beach Hours of Operation on going Supplies on going 6/24/2008 NSI ROI CRM Database NDA ZDX - Car Displays 1/26/2010 W Hollywood Photos 12/18/2009 RPA Sweepstakes on going Staff Changes on going Hours of Operation on going Acura Advance Package 12/16/2009 Test Drive Offer 6/2/2009 Acura Hours of Operation on going Supplies on going W NY Downtown Staff Changes on going Supplies on going HGTV W Scottsdale - Ted Baker - July 29 Staff Changes on going Boston Training Sweepstakes on going Hours of Operation on going Supplies on going WACURA Package Sweepstakes on going W NY Downtown Vehicle Roll Out Staff Changes on going Supplies on going Sweepstakes on going Bumper Appliques New Yorker Event Staff Changes on going City Center Desk 9/24/2010 Hours of Operation on going Supplies on going Sweepstakes on going Hybrid Question 10/5/2010 Staff on going Hours of Operation on going Sweepstakes on going 2011 Brochures 10/25/2010 Keen to be Green card 10/12/2010 7/13/2010 New MDX photos Facebook 10/5/2010 Hours of Operation on going Touch Screen at Lexington NEW HOTEL OPENINGS W Austin Sweepstakes on going Staff on going Touch Screen - Lex and Hollywood W Austin Sales Promo - Test Drive Offer 10/12/2010 Chicago Auto Show Sweepstakes on going Staff on going Vehicle Rollout 10/12/2010 WACURA Package Sundance Film Festival Online Blogs Staff on going Sweepstakes on going Hours of Operation on going Supplies on going Spirit Awards 2/8/2011 Acura Armory Show 2/8/2011 Acura 2011-2012 Contract Renewal Vehicle Rollout - Bumper Appliques 10/12/2010 Vehicle Rollout - Bumper Appliques 10/12/2010 Staff on going Acura Owners' Experience at W Hollywood W SD TV 3/13/2011 Sweepstakes on going WACURA Package Sweepstakes on going Refresher Training NSI Thor Promotion 2/8/2011 Acura Sweepstakes on going Staff on going ROI CRM Database 6/24/2008 NSI W Atlanta Perimeter Staff on going Supplies on going W Atlanta Perimeter Staff on going Key Card Packet 2/15/2011 Symmetry Live Hours of Operation on going Sweepstakes on going Refresher Training NSI Acura Experience Web Portal W Hollywood - Cirque de Soleil Package (starting September 25) Staff on going Car Removal W Union Square Sweepstakes on going Hours of Operation on going Staff on going Symmetry Live 5-day Stay Gift Certificate for Autoshow RDX Launch Staff on going Staff on going South Beach Staff on going ROI CRM Database 6/25/2008 NSI Symmetry Live W App NSI Sweepstakes on going Fashion Week Car Removal Sweepstakes on going Staff on going Staff on going DC - Reagan Airport drop off Hours of Operation on going Symmetry Live 2012 Vehicle Rollout Sweepstakes on going Staff on going Sundance Symmetry Live Package Redemptions GM Meeting Collateral Updates Staff on going Supplies on going Supplies on going OTHER Meeting with Carlos Sundance Confirmation/Pre Stay Email 11/1/2011 Sweepstakes on going Time Square 12/21/2011 GSI Scores & Comments Sweepstakes on going Fashion Week Staff on going Email follow up 2012 per property goals W Shoot Monthly Sweepstakes on going Staff on going New Package Super Bowl 12/21/2011 Hours of Operation on going New Package W App NSI GEI Comments Xprize Foundation Event - April 19 - 21 NSI South Beach Incident Monthly Sweepstakes on going Hours of Operation on going Avengers Screening - April 30 (NY) San Francisco International Film Festival Hours of Operation on going Staff on going Addressing Accidents/Incidents Food and Wine - Atlanta RDX/iLX Launch 12/21/2011 Package Redemptions Monthly Sweepstakes on going RDX/iLX Launch 12/21/2011 Hours of Operation on going Monthly Sweepstakes on going Hours of Operation on going Staff on going Supplies on going VEHICLES Incidents - details on separate tab on going E-comment Cards Hours of Operation on going Chill 2012 - W Scottsdale 5/29/2012 W Times Square/Union Square Monthly Sweepstakes on going Incidents - details on separate tab on going W Austin - Trace VLA W New York - Downtown - Film Screenings 5/1/2012 W Monthly Sweepstakes on going Staff on going Request to W, Action Required Status Priority Acura, or NSI Jonathan provided contact - Richie Ferdie to take pics of the W Miyagawa at 11 a.m. property HIGH W Not possible DONE HIGH W No longer feasible DONE W confirming rooms Done W Meeting around 1:30 or 2:00pm. (1/14) Done Meeting around 11:30 (1/15); waiting to hear from Jonathan W requested rooms for 1/14 about the rooms Done W Meeting around 3:30/4:00pm (1/15) Done Meeting around 9:30am (1/16); rooms W being held, rates TBD rooms confirmed Done W Meeting around 12:30pm (1/16) Done Jonathan presenting during the NY W site visit Done Need photos to use for W's press release. If Acura is able to do a photoshoot, he's recommending W LA - Photoshoot complested in W Acura Westwood LA W changed to NY Auto Show NSI ship to NSI by 3/17 Jessica Fini (Acura PR) will Sent Ferdie the Group Sales Contact be contacting Ernie regarding W for the W (Ernie Soto) the rooms Ferdie checking with Susie to include Acura W The only list the corporate office maintains is any accolades that are W received NSI incorporating during the training Perimeter has a mini bus they'll be Acura keeping W 2/5-2/7 visit download W 2/5/2008 visit download W 2/4/2008 visit download W 2/8/2008 visit download Jonathan Sandy received samples Acura no new updates Jonathan e-mailed 1st draft. AA W forwarded to RPA Done NSI integrate at training what kind of special gift/moment can give W Hotels Auto show package guest at the autoshow…need to know by Wednesday. for about 25 guests Acura 3 at City Center and 22 at Lakeshore sent list of pubs to Jonathan, pubs approved by W ads approved by W Andy meeting with concierge staff on NSI 2/26 NSI request noted need samples from Ashley $299 rates for 1 E-Wow Suite, 2 WOW suites, 5 Fantastic Rooms, 10 W Wonderful Rooms Confirmation #s given 3/4 3/5 - West Coast training; 3/14 - Acura flash drives to give training in Chicago (Chicago, Dallas, away. Ashley will be ordering and Atlanta); 3/12 - NY and Manhattan the brochures. Limo photo op with Sandy with car Chicago Training winner at Lakeshore on 3/14. Time: TBD NYC Lexington desk will not be part of main check-in desk, but a stand alone in front of the lifts NSI to provide shipping info/procedure 2/15/2008 Dealer Meeting - April 10 -12 Need function space at the W forwarded options to SM W promotions (ex: free stay) waiting for Sandy's input Gift give away - kaleidoscopes, 300 qty, $17/piece AH requested 350 pieces Wrap around the building declined. George P. Johnson was in New Orleans checking out the Vehicle display by the pond specs and requirements Ferdie's requests on 3/24: He wants the W to provide the following: 10 sets of the botanicals; 6 sets of the “wheat grass cubes” and the “W scent” (oil diffuser, need Booth enough to fill a 43 x 10 ft space). Also considering raffling off a few complimentary W stays to dealers. Need all items by April 9. W Rooms for dealer meeting Joan, Susie, Sandy on 4/8-13 In Place 82 headphones sent headphones to AirOne Would block 50 rooms at W New Orleans for the nights of April 24th, 25th, 26th, and 27th. There would be a special Room Package group rate. We ask that guests book a minimum three night stay and they book by April 1st. This would be done Acura via a promo code and number included in the invitation. Derek working directly with The Card Offer Beth Ann to get the W The Card members' info W didn't make the insert due date Invites W is NOT doing the brunch Crystal Rodrigues (NSI Launch Manager) was able to view the GoBo during Launch. Seattle Desk was separated from the concierge in an effort to increase usage. We are stationed in a high traffic area between the check in desk and restaurant (still in the living room). Sending photos. RPA sent communication piece sending lap top locks Completed. There are now two working cars in SF. SFO has confirmed we can project an Acura logo via gobo, but we must supply gobo and equipment desk on 1st floor for April Changes sent to AH W Honolulu completed NSI sent Perimeter 4/7/08 W Gratuities, waiting on approval Offer is live Contact is Kevin Osborne with Uptown Creative presented to RPA on Graphics at 504.415.7240. The cost Friday (4/19) per barricade is $325. ordered jackets for Seattle at body shop gave info to Jonathan and W Dallas sent to SM last week Option to have an MDX pull the W Float - 6/29 Jonathan sent copy if interested resent Midtown provided powerpoint City Center - 1 p.m. - 9 p.m. (changed already changed, waiting for on April 26) results Lakeshore - 12 p.m. - 8 p.m. (changed already changed, waiting for on April 26) results LA - 8 a.m. - 4 p.m. M-F; 10 a.m. - 6 already changed, waiting for p.m. SAT and SUN (changed on April results 21) May 29. Susie, AA, and Atlanta Zone Manager attending. Vehicle coming from dealer to stage in the ballroom Meeting download Copy sent to Ashley Sent more cards to Renato Extra car en route to W LA 6/11/2008: extend City Center hours until 11 p.m. Drive film director on June 23 from Lakeshore to the Music Box. MDX to NSI be parked outside the theater for half an hour. Do we need to change hours? Lakeshore: June 23 - 4 Tickets, June 24 - 2 Tickets. City Center: June 23 - NSI 1 Ticket, June 25 - 2 Tickets, June 26 - 4 Tickets, June 27 - 3 Tickets NSI Next steps Montreal Launch - July 1 NSI waiting for the W to launch it NSI NSI received, will take to SD on 7/15 completed Averaging 3 pick-ups a day, response W cards return improved Sending uniforms this week to the Acura Uniforms sent. drivers Dallas: 10 a.m. - 6 p.m. on weekends Beginning 7/19 Barb Glenn from MO - June winner sent prize on 7/7 Costs approved to extend Chicago Lakeshore: July 31 hours Acura at LA Prep Sent recommendation to W for approval Discuss whether there should be a W Discuss with Sandy First and W / Sandy edition Acura then bring to W . Training/Launch download WeDriveU registration changed to Titles and insurance cards AHM sent to Alyssa Mats for SV and HNL - Not getting clear mats Response Cards - RPA chaging copy extending hours, Sept. 1 - 4 Jonathan approved copy W to share costs Sales incentives for W employees or a John Mendel recommended Acura target market sending to dealer Date: 9/25; would like to know if Acura will be interested in providing 5-6 cars Acura/RPA for the event Acura/RPA: pass on event Atlanta Midtown - requested 7am-3pm and then access to cars (like Dallas) in still waiting to hear from the the evening W NSI Move the training date to 9/23 DVD player of the TV is broken from RPA/Acura being on for 24 hours daily. Ok to replace? Acura SV would like to have an MDX instead Will see how RL does before of the RL. MDX was utilized more. making any change Opening - 9/5/08 Launch Party/Hard Opening: Oct 2 or 3 Site visit : 2 weeks after Labor Day Acura Experience: 9/29 Atlanta Switchout Date: done Chicago Switchout Date: done Dallas Switchout Date: done Los Angeles Switchout Date: done New Orleans Switchout Date: done Acura New York Switchout Date: done San Diego Switchout Date: done San Francisco Switchout Date: done Scottsdale Delivery Date: done Seattle Switchout Date: done NSI/Acura on hold 10/12 - City Center and Lakeshore's hours will be 5:30 a.m. - 1:30 p.m. due to the Chicago Marathon. WeDriveU wants to know if the person that hit the Acura vehicle in San Diego SM will give claim # and in May had insurance or not. phone number JS to send article Will have to switch out DVDs. RPA will send DVDs directly NSI Commercials on current DVDs are to properties this week expiring (estimated) NSI sending out coats W sent back. RPA is moving forward with it see if W can be incorporated - no W details yet WeDriveU to pick up the registrations Request change of hours: Mon - Thurs: 7am - 3pm.; Fri Midtown - Training - 11/19, new hours & Sat: 12pm - 8pm; Sun: 9am start on 11/20 - 5pm 30 gross bookings to date RPA/Acura Leah is providing proposal on hold Jonathan's suggestions: Package will include four latest W CD’s (Welcome to Wonderland, Warmth of Cool_Overture, Warmth of Cool_Interlude, The Sound of Wonderlust), a trunk full of W W to submit layout to RPA Bliss, a W The Card and a weekend stay at W in NAD. W will cover costs of the CDs, Bliss, and WTC. Acura will pay for the weekend stay. - RPA asked for the W to pay for the weekend stay, waiting for Jonathan's reply. Set up email address that will go directly to Sandy What's the lead time for the follow up letter to participants? 2009 MDX commercials were approved Pending program renewal Montreal - sent contract back to Canada, property is having problems linking the rate to the GDS system, but in the meantime, reservations can be made through Stephan Bricault (contact info on the Rate Discount spreadsheet) Opening - November 1, 2008 NSI holiday coverage for incidents, etc. Suggested WOW package: This season, skip the sled! Instead stay toasty and reach your destination in style with Acura Experience. Just call Whatever/Whenever® to reserve your complimentary ride in a world class, fully stocked luxury Acura MDX. But we should warn you - when you get to wherever you're going, you may not want to get out! Visit whotels.com/acuraexperience for more RPA/Acura information. Posted online Suzanne signed contract to Party on 1/7, 7pm - 9pm. Acura hours W add 1 driver and 1 will be extended to 9 p.m. on 1/7 ambassador Procedure for extraction of program cars Greg in communication with W Incorporate W footage in video shown JS - No ground gained over in dealer showrooms the break December Winner: Molly Scudder from NY, stayed at W Dallas Picking January winner on 2/5 Honda people staying at W Midtown Feedback? No issues. NSI (including Barbara Ponce) W Starwood to confirm options W Jonathan Sabatini to confirm W Roger Paull to include in Brand Standards NSI/W/RPA/Acura Brainstorm ideas possibly changing to MDX for 2009 RL mileage: 7391 AA has update from JS RPA/Acura Chicago Package completed. 3 booked in CC and 16 in LS Opening - October 1, 2009 Don Mayo/Duane Hargreaves to send electronic copy Susie sent off Photos should have been received by RPA JS on 2/16 AH to look for photos January Winner: Gloria Trombley from NJ, stayed at Lakeshore Can we send the broken TVs (4) RPA somewhere? FedEx shipping procedures for 2009 Acura program. Switchout download MG sent NDAs for ambassador, will NSI email ambassadors this week to give access to site. 12 - month program NSI received signed contract Andy was presented drivers' NSI comments on Friday. In Progress. NSI to resubmit quote. Vince to submit schedule of pick ups and drop Extending the driving service from 4/1 - offs as they are confirmed. 4/7 NSI to confirm drivers and theater ambassador during the festival. RPA/Acura Live on Site - Hoboken no bookings as of 3/23 Acura's Time Slot: April 8 at 11 a.m. March winner: Kris Karrols from WI W SD - 5/31 - Marathon, start service at 5:00 a.m. yes track progress Contract with W expires on 4/30 Hoboken (4/23), South Beach (TBD), Hoboken: stage cars in front Washington DC (TBD) and Boston of the hotel. Hours extended (TBD) through 2 a.m. Turndown Service Starts at Times Square and Union Square on 5/1 Insurance NSI NSI to provide analysis of program metrics for March and April Jazz Fest Package live on site 3 bookings Shipped to properties Hoboken: Sunday to Thursday 9-5pm Friday and Saturday 11am-7pm RPA - Welcome delights and counter NSI/W/RPA/Acura cards have been shipped; response cards pending Spreadsheet created. Awaiting mats to arrive and will be distributed accordingly. Reiterate to the drivers that the front passenger seat needs to allow plenty NSI of legroom in the back, but not pushed TOO far up that it shows the seat tracks on the floor. NSI sent reminder to drivers Opening - April 30, 2009 (opening party 6/4/2009) Program Launch: June 4 City Center is requesting if possible to reserve all Acuras for the event and possibly doing a similar promo (chocolate) just like at Hoboken Acura will not proceed Ft. Lauderdale Hours: Monday to Friday 9 a.m. - 5 p.m. and 11 a.m. - 7 p.m. on Saturday and Sunday May Winner: Brian Doegen from OH Matt was at the Opening Party to oversee the service 10 rooms (8/22 out 8/23) W SM spoke to Aneesa Meeting room on the 23rd Take out of service for the program year SM to order JS made reservations for the winner for 6/24 - 6/28. GD confirm the W winner's arrival date Acura Ambassadors at both W Hotels Letters and instructions sent in Chicago to assist with the NSI out to Ambassadors and distribution of tickets to the W Hotel Acura Champs. guests and VIPS. Dates: 6/23, 6/25, 2nd Car Acura said no Chicago City Center - July 3 - start early to end by 7pm Will not be able to run the service past 7pm because the Chicago Police department is scheduled to be closing off all south downtown streets just after 7pm. Activated NSI to monitor closely Scottsdale car pick-up: 7/7 (Daisy) Training: 7/14 (Matt) Program start: 7/15 June Winner Drawing: Sandy Abdelmalek from NJ Training: 7/14, Program Launch: 7/15 Properties that can accommodate a vehicle display where guests can interact with the vehicle: W South Beach Great Room and on the Lawn (between WET and the beach) W San Francisco 4th Floor Terrace (car crane lifted) W Los Angeles Westwood Backyard (car crane lifted) W Atlanta Midtown Great Room On Hold W Atlanta Perimeter Living Room W Atlanta Buckhead Sun Terrace (car crane lifted) W Silicon Valley Portocacchere W Hollywood Inner Courtyard (3500 sq ft that can be tented) RPA/Acura Live with banner and landing page Extra cars being picked up on One car for 8 hours at both locations. 7/22/09 July 28 - 30: W Union Square ($209 rate). Transfers scheduled for nine M. Spencer to get back to JS (9) journalists on July 30 at W regarding September rooms (Sept. 20- 8:00 a.m. Pulling cars from 24, W Union Square, $260 rate) Lexington and The Court. M. Spencer to get back to JS regarding September rooms (Sept. 20- W 24, W Union Square, $260 rate) NSI sending weekly reminders to NSI drivers and ambassadors. Talked to Acura Champ (Michael). He had no idea about the package. He's checking with their marketing manager, but he did say that it's not the Acura loaner car. Secret shopping the concierges via phone and site visit. Paid by the W to give rides to journalists. Nylon article attached that mentions the Acura service February Jonathan sent invoice to Gregg for the W starpoints W NSI printing cards and ordering Dylan's Candy Program Launch: October 1 Hours changed in Poydras: Mon - Thur: 7:00 a.m. - 11:00 a.m., 4:00 p.m. - 8:00 p.m, Fri - Sat: 7 a.m. - 9:00 p.m., Sun: 7:00 a.m. - 3:00 p.m. Hours changed in FQ: M - Sun: 8:00 a.m. - 5:00 p.m. Dallas - running low on water - property is aware, NSI following up (8) 2-night stay certificates for any NA property to be used as awards for outstanding Acura Zone Personnel at W In Progress the upcoming dealer meeting at Lakeshore in October. The dates of the dealer meeting are 10/26-28. 10/24 -DC - running low on water. New shipment coming soon. Alternatives - daily welcome delights Acura plans on integrating W Hotel partnership information into all 70+ autoshows beginning with Anaheim in October. Interactive touch screens will encourage guests to input contact Creative should be good to go W information to qualify for a 1 week stay for Anaheim Autoshow (suite) in any NA property. This will be awarded in April at the NYC autoshow. The winner should also receive a W Swag Bag to include music CDs, BLISS products, etc. Can no longer give 'certificates.' Keep on the radar for the new Processs for free stay giveaways will response cards. Legal change. verbiage will have to change. 5-Nov Zone Manager Bill Brent planning for a Zone Meeting on 11/9. 8 - 12 people Alert property attending. November 5 - 8 JS looking into reservations made for month prior to August - 9 packages; September - 2 August. Also ask for per packages; October - 2 packages click/hit metrics Due to the high demand at W Hoboken they would like see if it Property looking into the possible to have a 2nd car or perhaps funding a 2nd driver for Thursdays thru Saturdays. October Winner: Marissa Hestilow Comments with mention of Acura W and/or MDX sent to Ferdie Encourage each of the properties to “friend” Acura and potentially do some W cross promotion on each other’s walls, etc Washington DC: Sun-Mon 11-7, Tue- Sat 12-8 Second vehicle will be allocated when 2010 MDX vehicles are shipped to send to vehicles? W Dallas (12/15) - hotel ran out of water, ordering November Winner: Chris Holcombe from Danville, PA Training: December 19. Program start: December 20 Training: December 19 send PODs as soon as received to RPA NSI. Make sure to include W Hollywood in count Procedures (MM) NSI/Acura Change "Living Room" to "W Lounge" RPA to send discounted car for hotel Hotel Opening - January 28 Requested Program start - January 28 Suggested Program Hours: M - F: 12 p.m. - 8 p.m.; Sat: 1 p.m. - 9 p.m.; Sun: 10 a.m. - 6 p.m. Ask if Acura is interested with sponsorship Old Motorola Razr phones are having problems linking up to Future allocation: MY10 Acura MDXs bluetooth. W Boston hours January Winner: Joe Carpenter from Redemption question: Past Palm Harbor, FL winner wants an extension Following up with 14 NSI sent communication to Drivers drivers/ambassadors who and Ambassadors. have not completed yet. 3/5 - Independent Spirit Awards – Use WeDriveU drivers in (2) program MDX’s and (2) additional MDXs that Acura would provide to pick up celebrities. Pull (2) vehicles from the program at either property in LA during hours of operation. Additional hours past the program hours will be paid. The hours at this time would be from 3pm to midnight. Request drivers to dress up a bit as well. Suit and tie. NY Armory Show – 3/3-3/7. WeDriveU will have four vehicles to drive. There is no need to pull cars from the W Program. Two ambassadors have been secured for the event. Hoboken: Mon-Thur: 12pm-8:30pm, Fri & Sat: 1pm-9:30pm. Sun: 10am- 6:30pm (proposed hours) NSI sent Gregg latest inventory (3/15) February Winner Drawing: Michael Earl (Grand Rapids, MI) Washington DC - no water - hotel is in the process of ordering. JOAN (564590101) AND SUSIE (034590098) Chicago-Lakeshore - $160.30 Check in: Thursday, March 25 Check out: Friday, March 26 JOAN (4223574) AND SUSIE (4223576) New York-Union Square - $349 Check in: Tuesday, March 30 Check out: Thursday, April 1 JOAN (364590095) AND SUSIE (294590090) Washington, D.C. - $322.15 Check in: Thursday, April 1 Check out: April 2 SUSIE (4223577) New York-Union Square - $349 Check in: Wednesday, April 7 Check out: Friday, April 9 FERDIE (4223578) New York-Union Square - $349 Check in: Tuesday, April 6 Check out: Friday April 9 Sandy will order and ship to Matt for distribution Gave JS a heads up on MY10 Photo on hotel individual hotel verbiage change for Silicon pages has been updated. Valley by April 1 Seattle - one new ambassador. Waiting for bio Lexington - running out of tidy towels - reached out to property W April 2 - 11 - display at auto show 3/31 - Acura announcement Names from W submitted to Sandy (TSX Wagon). Invite W. Video was sent from W interview participants to show to GMs GM meeting in March 24 Have two (2) drivers to transfer talent on April 7 & 8 from 6 p.m. - 2 a.m. MDXs will be picked up from Specialty. Tickets will be provided by RPA to offer to W guests. ZDX Launch Party - NY - April 8 SUSIE (4223577) New York-Union Square - $349 Check in: Wednesday, April 7 Check out: Friday, April 9 FERDIE (4223578) New York-Union Square - $349 Check in: Tuesday, April 6 Check out: Friday April 9 Ft. Lauderdale: Acura person on site to drive from 7am to 3pm and allow Wheels to drive from 3pm to 10pm for drop offs and pickups. Dallas: 2nd driver to have the following schedule: 2pm – 10pm Mon – Thursday, 3pm – 11pm Fri – Mon San Diego: June 6 (Marathon) – 4 a.m. start to transfer runners March Winner Drawing: Laura Gbur from Darien, IL Seattle - water is in order One car for transfer - April 13 (6 p.m. - 2 a.m.) Tickets will be provided by RPA to offer to W guests. Nationwide - April & May, JS to send the rest of the schedule. Total of 10 welcome delights, but should print 12 months worth NSI As of 4/13, 17 comments posted. Lakeshore - out of water (Hotel Managers are aware of this and ordering water) RPA sent signed contract to NSI (should be receiving today - 4/20) June 27 - property wants to know if they can use the program vehicle for the parade. They will put props on top of the car with the W logo, and participants will be walking behind the vehicle. W New York (5/3 - 5/5): John Mendel: 594603085 Steve Center: 514603093 Tom Peyton: 754603093 Jenny Howell: 524603086 Susie Rossick: 424603094 New Orleans - gave options Lakeshore - out of tidy towels - hotel is informed. Tidy towels are backordered according to vendor. New shipments won't be available until mid-May Upcoming Acura event W Westwood - Proposed Hours and boundaries: Weekdays 7:00 am – 3:00 pm Weekends 12:00 pm – 8:00 pm Reduce the 5 mile range to increase ridership. East: West Hollywood and Sunset Strip Eliminate trips to Hollywood and W Hollywood since it could take 2 hours roundtrip during rush hour West: Santa Monica Eliminate Venice Beach since it could take 1.5 to 2 hours roundtrip during rush hour Buckhead - out of water. Hotel is aware. Buckhead - out of water. Hotel is aware. Received - 4/26 JS confirmed hotel stays for the whole year April Winner Drawing: May 7 Contacts for Bliss and W Store are: Gillian Christian Brand Manager - spa 3 options: (1) $25 towards tel 646.502.1425 Bliss; (2) $25 towards Wish; fax 866.910.8829 (3) 1000 spg points email@example.com W E-certificates for Bliss and W Nicole Marcello Store Director of E-Commerce W Hotels The Store T:212-941-6300 ext 215 F:212-334-9806 firstname.lastname@example.org Provided drawing to Sandy. Getting sample of wrap dress this week. W South Beach Car 1: 9:00 a.m. - 5:00 p.m. Car 2: 1:00 p.m. - 9:00 p.m. New Dallas Driver - Allan Rivas. DC ambassadors bios - being sent in a separate email. W New York (5/3 - 5/5): John Mendel: 594603085 - upgrade (5/2 - check in) Steve Center: 514603093 - upgrade Tom Peyton: 754603093 - WHO'd Jenny Howell: 524603086 - WHO'd Susie Rossick: 424603094 - upgrade W New York - May 3 Meeting room request from Tom Peyton (2 p.m. - 4 p.m.) W New York - Union Square (June 19 - 25) Steve Center - 854618087 W Brand page will have Acura as a W favorite. Working on process on how to manage individual properties' pages Offer complimentary tickets to hotel guests. More details to follow. April Winner Drawing: Brady Stewart (San Francisco, CA) Cube inserts were received and implented. W Westwood - first come/first serve only from 7:00 a.m. - 10:00 a.m. Washington DC - out of water and tidy towels. Supplies have been ordered. Current Matchback: 3,099 Acura cars Next Batch: July 15 Susie requested potential locations for ZDX display. Possible locations: W- Hollywood W – Scottsdale Jonathan is researching if any W- Lakeshore (but this is very tight) of the hotels listed will charge W – Midtown Atlanta to display a ZDX, if signage is W – Downtown Atlanta allowed, and if the display can W – Ft. Lauderdale be up for a month. W – South Beach W – Hoboken W - New Orleans Poydras (suspended in the fountain) W June 7 May Winner: Francisco Tapia, San Antonio TX Camille Olson and Chloe Gray-LeCoz W Minneapolis: Monday – Sunday: 12:00 pm – 8:00 pm 20% off BAR per night and complimentary breakfast W Landing Page - now "live". Activated. NSI sent reminder to drivers and 3 options: (1) $25 towards ambassadors to distribute the cards to Bliss; (2) $25 towards Wish; guests. (3) 1000 spg points W NSI reaching out to drivers and E-certificates for Bliss and W ambassadors to learn about guests' Store feedback to cards. W Atlanta Buckhead July 16 & 17: 12:00 p.m. - 8:00 p.m. (one driver) to accommodate demand for the AMC Trade Show (“Gift and Home Furnishing store”) W Hollywood - Water (ordered - waiting for shipment) W Seattle - Tidy Towels Stay over reservations - starting end of July Training: July 13, 10:00 AM No Ambassador desk - 2 MDXs Alan Cantres (former Hoboken Driver) - will be the concierge at W Downtown Residences Jerry (SD Driver) - out of the program due to failed secret shop Arthur (Chicago Driver) - out of the program due to failed secret shop John Rodriguez - transfer to W NY Downtown Westwood - Tidy Towels (NSI sent a package, waiting for hotel supply) W Hoboken - end of July Shuttle from Store Opening to W Scottsdale for Fashion Show Car Displays at W Scottsdale Hotel providing spot lights for display Acura North Scottsdale contact: Jenny Lang 200 brochures by July 23 to: Jan Bracamonte Vice President of Public Relations CROSBY|WRIGHT Public Relations. Creative. Media. 5907 N. Rocking Road Scottsdale, Arizona 85250 P: 480.367.1112 F: 480.368.9913 Will be sending SD driver candidates August 3 Quentin Johnson - training on MDX Requested Concierges to attend for refresher Hours: M-F 8am-4pm and Saturday/Sunday 11am-7pm July Winner: Fahnie Shaw (Charlotte, NC) August Winner Drawing: September 6 Silicon Valley 7:00 am - 9:00 pm Acura pins Package included in Acura Style magazine. NSI to send spreadsheet of NSI to secret shop package. the package secret shop Maya to have website redirect visitors to correct page. August Winner Drawing: September 6 July Winner: Tyler Cotton Program Start: Sept. 1 Acura Training: August 31, 1 p.m. Program Details: W Concierge/2 Acura Drivers Acura Experience Hours: 8:00 a.m. – 8:00 p.m. DAILY (staggered shifts) All Vehicles have been delivered Buckhead's 2nd car still has temp reg - expires on 8/27 Chris Baker has left the program to pursue other opportunities. Hollywood - Water (waiting for hotel's order) DC - Water/Wipes (waiting for hotel's order) August Winner: Stephen Lis from PA Atlanta, New York, Scottsdale, San Francisco October 1-3 Pulling one car from Lexington and Downtown on October 2 & 3 DC Ambassador Candidates Chicago Driver Candidates Desk changed into a podium TV is built within the podium Westwood: Saturdays: 10:00 a.m. - 6:00 p.m. Hollywood - Water/Wipes (waiting for hotel's order) September Winner: Sarah Scott from Los Angeles, CA - stayed at W DC Drivers are getting a lot of hybrid questions. Any updated info they can RPA will provide approved relay to guests? language to NSI Implement one (1) week probation for drivers involved No staff changes in an accident Chicago - Lakeshore - Thanksgiving day, 10:00 am – 6:00 pm October Winner: Kyra Hebron (Highland, MD) In place at all hotels Alexandra's email: As it happens on occasion, our hotels produce collateral that is not actually brand approved and while we have Incorporate green message re: Acura a standard that speaks to it, not everything is "caught." This unfortunately is one of those pieces and I have already reached out to our print vendor to put a stop to this. I apologize that this is not another avenue to Checked on Friday, 10/29. Mostly completed. Emailed Maya links to 4 pages with Estimated completion date: 10/29 outdated pics. Sandy sent a note about using a FB group page instead of profile page. W Seattle - Closed today (11/23) due to icy road conditions See other document attached Rooms: Opening: December 9, 2010 Andy Arnold: 12/13 - 12/14 W Training: 11/23-11/24 (068341201) Acura Staff Training: 12/14 Susie Rossick: 12/13 - 12/14 Acura Program Launch: 12/15 (058341201) Stephanie Hansen: 12/13 - 12/14 Program Hours: (078341201) Mon - Thur: 7 a.m. - 3 p.m. Quentin Johnson: 12/14 - 12/15 Fri - Sun: 12 p.m. - 8 p.m. (088341201) Chloe Gray-LeCoz: 12/13 - 12/15 (108341201) Camille Olson: 12/13 - 12/15 (118341201) November winner: Duane Desiderio from MD December drawing: January 7 Seattle - Loren is no longer with the program Alexandra will remove the outdated photos -2011 MDX - when can we pick up -Is Austin to have two cars in service -Training feedback NSI will provide count of left over cars Chicago Marketing Manager wants to know if we want to partner again with an autoshow package. In the past, the package included: • Acura Noise Reducing Headphones • 2 Tickets to the 2010 Auto Show • 2 Cocktails • Daily Parking December Winner: Robin Smith Rhynes from MS Michelle Edery (NY) - no longer with the program 2010 Registration Cards: Scottsdale, Perimeter, Buckhead, DC New Orleans: (1) 2010 MDX, waiting for instructions from Sandy Decals Needed: Ft. Lauderdale, South Beach, Austin (one rear decal), Boston, Minneapolis, SF, SV, Scottsdale Missing bumper appliques: ALL NY cars, Hoboken, Minneapolis, Scottsdale Modify package for 25th Anniversary: Activation on February 1. 25% off room 2 cocktails 2500 SPG points E-blast to Acura owners Can make URL to: www.whotels.com/celebrateacura Cost of the points will be added to the price of the package, at 0.025 per point, so a total of $62.50 on top of the rate January 20 - 30, 2011 NSI to answer questions or correct information posted on the web? Atef Latif (DC) left the program January Winner: Lynn Crisafulli (Hillsborough,NJ) W Hoboken (starting on 2/20) Mon - Fri: 7:30-11:30am 3pm-7pm Saturday: 1-9:30pm Sunday: noon- 6:30pm DC - out of water, waiting for hotel's order Austin - out of water, waiting for hotel's order February 26 Drivers directly through WeDriveU W hotel weekend stay March 3 - 6 Possibly hiring an Acura Ambassador Drivers directly through WeDriveU NY Meeting - 2/17/11 - AA sent W recap on 2/22 Scottsdale: Appointment set for this week. all done Sent video bios for SD Driver Candidates: Brock Smith and Berk Kurtulus March 11 - 12 NSI will replace this week. Property is looking at options TV was stolen this weekend. on how to bolt down the TV to the desk. February Winner:Valerie Gorman March Winner Drawing: April (Long Beach, NY) 8 www.whotels.com/celebrateacura is now live Booking Code: WHACUR E-blast was sent out to Acura owners and response cards 2-nights minimum stay requirement opt-ins added to the landing page NSI is checking the rates online and via phone reservations March winner: Billy Sanez (Arlington, TX) Refresher training/meetings are in process Completed cities: SD, Austin, *Training deck and scehdule Scottsdale, Boston, Washington DC, was sent to Gregg Los Angeles, South Beach, Fort Lauderdale, City Center, Lakeshore, New Orleans, French Quarter Rooms requested for Sandy May 2 - movie premiere and Gregg at South Beach, 5/1 - 5/3 April winner: Sarah Garrity from Denver, CO New staff approved: Leslie Winkel and Erin Case (SD) Waiting for approval: Alecia Lee (Dallas) Match back received: 2/3 Acura # of cars sold: 5,730 (+15% from last #) Vehicle will be picked up on 6/2 at 10:00 AM Dallas Driver - Brandon Kilgore approved Seattle Driver - Brent Horn approved Atlanta - Buckhead: Tidy Towels & Water - has been backordered, NSI to send tidy towels backup supply Completed Need approval for NY ambassador alternate NSI received new WDs Activation ideas were sent to RPA Potentially Robin at W Atlanta - Midtown Chicago Lakeshore requested extended hours for this week (M-F), start at 7:00 a.m. May Winner: Eleanor Chu (Brighton, MA) Hollywood Meeting: June 20, 9 a.m. @ Residential Unit 4N All users require to register. See e- mail attachment for directions. Use one (1) MDX for a 7:30 ride to the Kodak Theater Approved DC Drivers: Mike Benton and Francis Allman Still waiting on Scottsdale's GM to come back from New Orleans - pick up scheduled for vacation and Director of Ops this week Damian moved to South SV and Scottsdale - communicated Beach W, so senior with Starwood leadership is currently not present W US cannot staff a second driver, would like to wait until they can have a full program June Winner Drawing: Lemoria Carte from Augusta, GA Austin reopened - 7/9/11 Buckhead: July 15 - 16, one driver from 12 - 8 to accommodate ride requests for the AMC Trade Show Approved DC Driver: Victor Manning July 28th - South Beach (2nd Anniversary Party) with - Theophilus London Sent to Glenn Herniter July 12 - Acura PR walk through Scottsdale Approved NY Driver: Mohammed Kandeel Approved NY Driver: Mohammed Kandeel Brooke and/or Alexandra will Property would like to meet with Acura be present at a Friday Tentative date: July 29 breakfast meeting following the concert Staff submitted for approval: Hollywood Driver: Titus Johnson Chloe Gray Le-Coz filled the Approved staff: NY position San Francisco Driver: David Kertzman Kevin Nielson - St. Louis San Diego Drivers: Berk Kurtulus, position Simon Chraibi Chicago Ambassador: Becky Alferman Next data feed: NSI uploaded data - 7/8 Acura Matchback results: 7,734 sold Starwood uploaded data - 7/21 *waiting for kiosk approval from the W September 15 - W Austin with Katy B *waiting for another space option for the vehicle display *load in and load out *RP& to send RSVP list The former touch screens at W Hollywood and W New York have been replaced by the W iphone application. Properties that do have the Acura App: There is no plan for Android. Seattle When the app rolled out the Hoboken recommeded default Acura Time Square message was for hotels to New York Downtown advertise the Acura program Union Square and some still have that South Beach message posted. Alexandra is checking with the development team to see if reservation requests can be incorporated August Winner: Adam Moore from West Des Moines, IA Coordinating transfers for designers and editors Silicon Valley - awaiting metrics before final determination is made at end of the year Silicon Valley's plan to increase usage through "Extended Stays" package (includes 3 hour complimentary use of our Acura MDX) October Winner: Nancy Donahue from Lowell, MA Boston Driver - Paul Kildruff removed, Garrett Weinstein & Elizabeth Rose approved Approved: Krystian Frydryk- New York. John Munday- Boston. Waiting on new staff for San Francisco. Discuss inclusion in drop-off locations for DC, within 5 mile radius Chicago Lakeshore: Thanksgiving hours - 10:00 a.m. - 6:00 p.m. November 17 - W Los Angeles - Westwood (Artist: Toro y Moi) December 7 - W New York - Downtown ALL completed November Winner: Vail Brown from Nashville, TN San Francisco ambassadors Boston - Removed Elizabeth Rose Boston - new driver approved (Michael Leazott) 5,000 entries as of 12/6/11 Already switched to regular WD Send Chloe name and contact info of winner for hotel stay December 7 - W New York - Downtown Chloe sent recap Advance Package Total to date: 738 nights; 350 bookings Anniversary Package - November Redemptions will be Totals: determined on a monthly November room nights - 91 basis November bookings - 34 Total to date: 1, 256 nights; 441 bookings There will be no “official” GM meeting in 2012 Sent to all hotels. Chicago Ambassadors: sent for approval San Diego & Dallas- Brochures Booster Seats - Ansira to ship for California San Diego & Dallas- Brochures Booster Seats - Ansira to ship for California Carlos will be at W Silicon Valley on 1/17 - 1/19 Sundance Winner: Matthew Stroh -Chloe sent email confirmation for the hotel room. Confirmation: 268160263 Updated December Winner: Vail Brown- Lexington Reached out to Jim McPartlin to see Schedule a meeting with Jim what other desk placement at Time Square to discuss opportunities exist beyond the ground possibilities floor Carlos will grant access to the verbatim comments for the remainder of 2011. GSI continues to be a priority for Starwood and a task force just approved a system-wide change. In late January 2012, GSI, will become GEI (Guest Experience Index) and a new survey will be rolling out. With the rollout, there will be no “custom” questions for each brand. These will incrementally launch (most likely in Q2). Therefore, we should expect no Acura specific question during the rollout time frame. Carlos will however grant us access to any verbatim comments entered in the “general” section during that time period. January Winner: Stephen Nikitab from Sterling, MA *Transfer fashion blogger, The Glamorai *In return, we have asked for one picture on Instagram, one Twitter picture and mention, and one blog mention. FEBRUARY 13 PICK UP: Brooklyn DROP OFF: 5PM, Bibhu Mohapatra Runway Show, Lincoln Center FEBRUARY 14 PICKUP: Brooklyn DROP OFF: 730PM, Haus Alkire Presentation, Box, Lincoln Center FEBRUARY 15 PICK UP: Brooklyn DROP OFF: 1030AM, Rochambeau Presentation, Box, Lincoln Center Approved Drivers - Seattle (Paul), LA (PJ), Boston (Sage) Can be done with the January Email follow up for response cards opt- 24 electronic response cards ins implementation Sandy to discuss with Susie Chloe forwarded shoot info March Winner: Tedd Cittadine who stayed in W Seattle March Drawing: April 6 Boston Driver Candidates sent on 3/5 www.whotels.com/advance Booking code is WACURA12 Aryn sent banner to Chloe/Starwood for approval 20% off room 2,000 SPG Points Copy and banner approved Free Internet for W's landing page Live on 4/1/12 Live in cars Social Media recap -Replace DVD with RDX commercial in late March Keeping old hours: Hoboken: Mon-Thurs 7 a.m. - 7 p.m. Fri &Sat 1 p.m. - 9:30 p.m. Sun 12 p.m. - 6:30 p.m. www.whotels.com/advance Booking code is WACURA12 Live on 4/1/12 20% off room 2,000 SPG Points Free Internet Need to be updated: Acura Experience on iPhone app is Lakeshore now a brand standard Westwood Acura Management company for App will New York load messaging for all properties DC Boston Free Form Questions: If a guest indicates either that their experience was above expectations (“better than expected” or “much better than expected”) or below expectations (“almost as expected” or “worse than expected”, they are prompted with a free-form question: “In what ways has [HOTEL] (performed better than OR not met) your expectations?” If you could tell us one thing we might have done to make your overall experience even better, what would that be? (Please be as specific as possible). Store 2 extra MDXs at W Hollywood to use for shuttle at event RP& -MDXs at LA Prep Shuttle schedule needed Upon checkout, guest complained about emotional distress and wanted to speak to someone regarding the incident March Winner: David Sotolo from Albuquerque, NM (stayed at W NOLA Poydras) W Hollywood would like to extend hours W Minneapolis would like to change hours from 9 am to 5pm on baseball game days -From 4/28-9/30 (Around 25 games) Shuttle: 9 p.m. - 11:30 p.m. *The MDX will start outside AMC at 9:00pm and shuttle guests to Stage37 for the after-party. Vehicles will be staged at the after-party location until 11:30 to take guests back to the theater in case anyone parked their car closer to AMC. Screening Location: AMC Lowes 34th Street 312 West 34th Street, New York, NY 10001 After-Party Location: Stage 37 508 West 37th Street, New York, NY 10018 Time: 9:15 – 11:15 PM Acura has become a last minute sponsor to this event and has tickets to select activities -Sandy to provide update W Hollywood would like to extend hours Bob Ho (SF) - off the program We will recertify its existing group of drivers over the next 30 days. Consisting of the following: 1. Every driver will be individually recertified by their supervisor through a road test 2. Drivers will be randomly observed from outside the vehicle for their safe operation of the Acura vehicles 3. Drivers will be randomly secret shopped from inside the vehicle focusing on their safe operation of the Acura vehicles If any drivers are found to have failed any of the above certification processes they will be issued a warning for termination and forced to retake the safety training course and be road tested again by their supervisor. If any driver fails the road test they will be terminated. May 11 - 13 Everything set RDX to Washington DC - around May 16 -Aryn to set up decal installation Anniversary Package - April Totals March room nights - 29 March bookings - 12 Total to date: 1476 nights; 511 bookings April Drawing Winner: Jean Noel Moneton from NY used the service in DC RDXs in five properties: Hollywood, San Francisco, Lakeshore, Austin, DC Austin and DC are waiting for plates before being able to drive RDX W Hollywood - Hollywood Bowl Integration -waiting for confirmation and details on Acura sponsorship -Starwood needs to know # of tickets available, duration of car display Austin: Sunday: 10am – 6pm (Current: 12pm-9pm) May Drawing: Kathleen Roman from Mclean, VA - stayed at W Fort Lauderdale Austin: Sunday: 10am – 6pm (Current: 12pm-9pm) Finalizing NY Union Square and Times Square Staff Finalizing and ordering Union Square and Times Square supplies NY Lexington (NY122) - brought in for estimate Austin RDX - brought in for estimate -RP& to come up with step-by-step Canadian Leads - not a troubleshooting procedures for the priority properties Lexington- starting on Thursday June 21st. These are the new hours: Driver 1: 8 am – 6 pm Driver 2: 11 am – 9 pm Ambassador: 10 am – 8 pm Chicago Lakeshore- Saturday's 12pm - 8pm, rather than 1- 9pm Dates: Let property know by end of November 16, 2012 - January 31, June if interested 2013 Concept: Winter program to activate the WET pool deck area during the winter months Launched: June 15 Recap sent by Chloe Metrics - June 15 - 27, 2011 vs June 2nd Union Square Car Deliver 15 - 27, 2012 Date: TBD Union Square - slight decrease Times Square - significant increase June Drawing Winner: Sarah Young from Shoreview, MN July Winner Drawing: August 6 SF ready on 7/20, New York Downtown dropped off 7/16, Minneapolis dropped off 7/14, W Seattle received estimate 7/17 "Forager" Valerie from Trace will be using the RDX to go to local farmers' markets to get fresh ingredients for the restaurant. Album posted on W Austin's Facebook -Re-write VLA to reflect the Collission and Comprehensive Insurance requirement Next event: July 26 Acura Integration: Logo on invite Social Media Integration Provide transportation for celebrities to and from the venue July Winner: Melissa Fiore from Montclair, NJ - stayed at W SF New Boston Drivers approved: Wayne, John and Nick New DC Drivers approved: Keith and Jay Chicago and LA Westwood driver candidates: Need approval
"Status Sheet - acura-experience.com"