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Status Sheet - acura-experience.com

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									Conference call: (877) 826-1041
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Description                              Request      Due Date   Requestor   Request to W,                                                                             Action Required
                                                                                                                       Status
                                         Received                            Acura, or Ansira
ACURA EVENTS
Formula 1 - Austin                                                                              November 16 - 18                                   W Austin to come back with proposal/ideas
W INTEGRATION REQUESTS
No recent requests
PACKAGES/PROMOTIONS
                                                                                                Acura Advance Package 2012
                                                                                                August room nights - 53
Package Redemptions                                                                                                                                Redemptions will be determined on a monthly basis
                                                                                                August bookings - 19
                                                                                                Total to date: 217 nights; 73 bookings
CREATIVE/MARKETING
                                                                                                                                                   -Properties (except Chicago) are distributing while
Metric - CD Giveaway                                                                            Activated on July 11
                                                                                                                                                   inventory lasts
                                                                                                Promotion Timing: August 15 - September 30
                                                                                                                                                   Properties that are currently out: Seattle, Atlanta
Acura Rewards Program
                                                                                                Welcome Delights shipped to all properties         Buckhead, Dallas

                                                                                                Interviewed NYC GMs on 7/31
Sizzle Reel
                                                                                                Ansira will have rough cut of the taping
RDX/iLX Launch                           12/21/2011                                             Austin RDX Picked Up - September 1
ROI CRM Database                          6/25/2008              Ansira      Acura              Next upload: October 15 (Monday)
In-room piece - MDX Toys                  7/21/2009                                             Current Inventory - 4,150                          More Inventory Ordered - ETA: 10/26

                                                                                                -Implementation plan for all properties - TBD
E-comment Cards                                                                                 -Ansira office to go through training with RPA -
                                                                                                TBD (October)



PROGRAM/STAFF COMPONENTS
Monthly Sweepstakes                       on going                                              August Winner : Stacie Sanford- W Buckhead
                                                                                                8/21
Hours of Operation                        on going                                              N/A
Staff                                     on going                                              N/A
Supplies                                  on going                                              N/A
VEHICLES
                                                                                                Buckhead- will be ready on 9/19, Hollywood-
                                                                                                approved on 9/10, San Diego- approved on 9/10,
                                                                                                San Francisco- waiting approval, Chicago City
Incidents - details on separate tab       on going                                              Center- waiting approval




                  Last Updated: 9/4/12
                                                                 Minor damages              In-process of repair

Acura Experience Vehicle Incidents                              Repair completed           7/10 Roll out damages



                                                                                                                                                                                                                                                                    Status                                      STATUS
                                                                                                                                                                                                                                                                                                                                                                                          Driver put on
Date                  Location                         Driver              Vehicle ID     License Number                  Damaged Area                                          Incident Details                                               Info Received                                  Auto Shop   Date of Vehicle Drop Off       Date of Vehicle Pick Up       Decal Necessary?    probation?     Reported to Insurance?
4/1/2008                                                                 AP1             BBJ4525            Rim                                      Car has been transferred to W Atlanta - Perimeter.                             Received - Pictures
4/3/2008    Dallas                                                       DA2             FSH988             Rear bumper                              Minor scratch                                                                  Received - Pictures

                                                                                                                                                     Occurred at 1:45 pm at 1298 Howard Street (Andretti Car Wash/Gas
                                                                                                                                                     Station). Driver was pulling away from the pump slowly and turned into
                                                                                                                                                     the barrier which was not visible (the barrier was below the car door,         Received - Pictures and Information
4/4/2008    San Francisco/Los Angeles   David Millman                    SF3             TBD                Passenger side                           which was hard to see from the rear mirror on driver's seat).                  sheet                                                                                     4/4/2008                     6/10/2008
4/9/2008    Chicago - Lakeshore                                          CL2             787F636            Driver's mirror                          Scratch                                                                        Received - Pictures
4/9/2008    New York - The Court                                         NC2             EGF6084            Passenger mirror                                                                                                        Received - Pictures
4/9/2008    New York - The Court                                         NC2             EGF6084            Rear bumper                                                                                                             Received - Pictures
4/12/2008   Atlanta - Midtown           David McKnight                   AM1             BBJ4524            Interior                                 Small scratch by driver door window.                                           Received - Pictures
4/12/2008   New York - Lexington                                         NL1             EGF6088            Right rim                                Large scratch
4/12/2008   Seattle                                                      SE1             258XSN             Front right rim                          Minor scratches
4/12/2008   Seattle                                                      SE2             257XSN             Internal (window control)                Cannot open/close passenger window from driver's control panel.
4/14/2008   New York - Lexington                                         NL2             EGF6089            Paint mark                               Yellow paint from taxi                                                         Received - Pictures

                                                                                                                                                     Occurred at 9:10 am. Acura driver backed up slowly (2mph) and grazed           Received - Pictures and Information
4/14/2008   Seattle                     Scott McVay                      SE1             258 XSN            Right side of bumper                     the other vehicle (green Pontiac Grand Prix, license plate 023-LGC).           sheet                                    Hangar 1                                       4/15/2008                      4/25/2008
                                                                                                                                                     Car was parked in the parking structure on 4/16. Ding was discovered           Received - Pictures and Information
4/17/2008   Chicago - City Center       Steve Panella                    CC2             787F637                                                     on door the following morning at 6:40 am.                                      sheet
4/17/2008   Dallas                                                       DA1             FSH987             Driver's floormat                        Gum                                                                            Received - Pictures
4/17/2008   Dallas                                                       DA1 and DA2                        Luggage port                             Scratches                                                                      Received - Pictures
4/17/2008   Dallas                                                       DA2             FSH988             Rear bumper                              Scratch                                                                        Received - Pictures
                                                                                                                                                     Occurred at 3:00 pm at the intersection of 3rd Ave. & E 51st St. Driver
                                                                                                                                                     was making left turn onto E 51st St. from 3rd Ave. Car behind him
                                                                                                                                                     beeped horn, so Acura driver pulled up and bumped black Honda                  Received - Pictures and Information
4/17/2008   New York - Lexington        Nelson Boyrie                    NL1             EGF6088            Fender                                   Accord (Martin D. Juvelier) going under 5 mph.                                 sheet
4/19/2008   Atlanta - Midtown                                            AM1             BBJ4524            Tire                                     Flat tire was replaced with spare tire.                                        N/A                                      Jackson Acura                                  4/21/2008                      4/21/2008
                                                                                                                                                     Dent occurred in garage overnight. It appears that a car parked next to
4/19/2008   Chicago - City Center                                        CC1             787F635            Passenger Side Bumper                    the Acura opened its door into the Acura.                                      Received - Information sheet
                                                                                                                                                     A taxi rear right passenger door was ajar when the taxi driver (Said
                                                                                                                                                     Addiani, Dispatch Taxi Affiliation #6703) started to pull away from
                                                                                                                                                     loading zone. Right rear door slid past right front corner of the Acura        Received - Pictures and Information
4/19/2008   Chicago - Lakeshore         Peter Kamuda                     CL1             787F634            Fender                                   MDX leaving behind a small 1-2" scratch.                                       sheet
4/19/2008   Dallas                                                       DA2             FSH988             Rear bumper                              Scratches                                                                      Received - Pictures
                                                                                                                                                     Emissions System' and 'SH-AWD' malfunction indicators on from 12:00
4/20/2008   Chicago - Lakeshore/CC      Rick Heath                       CL1             787F634            Internal                                 pm-2:00 pm (time vehicle was taken out of service).                            Received - Information sheet             Mcgrath Acura                                  4/21/2008                      4/22/2008

                                                                                                                                                     Occurred at 5:45 pm on Tchoupitoulas and Sarapuro. Chevrolet
                                                                                                                                                     Suburban approaching too fast from behind, could not slow down fast
                                                                                                                                                     enough for slowing traffic, and slammed into back of Acura. Note: stated       Received - Pictures and Information
4/20/2008   New Orleans - Poydras       Brandon Braud                    NO2             SKK962             Rear                                     in police report, the driver of Chev Sub was totally at fault and ticketed.    sheet                                    Walker Acura                                   4/28/2008                      5/23/2008
4/21/2008   New York - The Court        Charles                          NC1             CA253421           Internal                                 Check Engine light is turned on.                                               N/A                                      Manhattan Acura                                 5/2/2008                       5/2/2008
4/21/2008   Dallas                                                       Waiting on info Waiting on info    Door                                     Minor scratches                                                                Received - Pictures

                                                                                                                                                     Car was idling rough, and performance was weak during driving.
                                                                                                                                                     Information systems showed messages for emissions, engine and all
                                                                                                                                                     wheel drive as malfunctioning and requiring immediate dealer servicing.
                                                                                                                                                     Car was brought to McGrath Acura in Morton Grove. Service rep
4/25/2008   Chicago - Lakeshore         Peter Kamuda                     CL1             787F634            Internal (fuel injectors)                indicated that car would be out of service until Tuesday, April 29th.          Received - Information sheet             Mcgrath Acura                                  4/28/2008                      4/28/2008
4/25/2008   New York - The Court        Johnny                           NC2             EGF6084            Driver's mirror                          Minor scratch                                                                  Received - Pictures
                                                                                                                                                     Hit and run. While Acura was parked in front of the hotel, a white car
                                                                                                                                                     (CA License # 5FHN067) drove too close to Acura and the mirror
                                                                                                                                                     brushed the driver side front fender. Left a black rubber mark which
                                                                                                                                                     buffed off, and a slight indentation. We were told to bring the car into the   Received - Pictures and Information
4/25/2008   San Francisco               Thomas Russell                   SF2             6DXR534            Driver side front fender                 police department to file a report.                                            sheet
4/26/2008   Dallas                                                       DA2             FSH988             Bumper and hood (left side)              Scratches                                                                      Received - Pictures
4/28/2008   Dallas                      Jeremy Smith                     DA1             FSH987             Hood                                     Scratches possibly from small rock being flung from road.                      Received - Pictures
                                                                                                                                                     Scratch possibly could have been caused by someone wearing a ring
4/28/2008   Dallas                      Zach West                        DA2             FSH988             Rear back door (left side near handle)   and opening door.                                                              Received - Pictures
                                                                                                                                                     Deep Scratch. Matt in Dallas this week to assess cars need for auto
4/29/2008   Dallas                      Antonio Gonzalez (Hotel Staff)   DA1             FSH987             Passenger door (right)                   body work.                                                                     Received - Pictures
4/29/2008   Los Angeles                                                  LA1             6CLY438            Cup holder (back seat)                   Cup holder does not come out when pressed on
4/30/2008   Atlanta - Midtown                                            AM1             BBJ4524            Internal                                 Creaking noise mostly under braking. Need to tighten spare tire.
5/1/2008    New York - The Court        Constantine                      NC2             EGF6130            Passenger side rear view mirror          Scratch                                                                        Received - Pictures
                                                                                                                                                     Occurred on 5/03 at approximately 2 pm. While stopped at the stop sign
                                                                                                                                                     of Laffite and N' Prieur, black 2007 Nissan Sentra (Felton Clark) was
                                                                                                                                                     making a left turn when the driver lost control of his vehicle and struck      Received - Pictures and Information
5/3/2008    New Orleans - FQ            Malik Fuller                     NF1             SKK963             Driver side                              the driver side of MDX.                                                        sheet                                    Walker Acura                                     5/2/2008                     6/11/2008
5/4/2008    New York - Lexington                                         NL1             EGF6088            Fender (passenger's side)                Scratch                                                                        Received - Pictures
5/4/2008    New York - Lexington                                         NL2             EGF6089            Rear panel (driver's side)               Scratch                                                                        Received - Pictures
5/5/2008    Atlanta - Midtown                                            AM1             BBJ4524            Driver's door (above handle)             Minor scratch                                                                  Received - Pictures
5/5/2008    Atlanta - Midtown                                            AM1             BBJ4524            Bumper (upper)                           Paint mark and minor scratches                                                 Received - Pictures
5/6/2008    New York - The Court                                         NC2             EGF6130            Rear Bumper (center)                     Scratch                                                                        Received - Pictures
5/12/2008   Dallas                                                       DA1             FSH987             Rear door (passenger side)               Minor scratch occurred overnight.                                              Received - Pictures
                                                                                                                                                     Mirror glass is detached and shattering. Occurred in front of 827
                                                                                                                                                     Carondelet Street. Passenger side view mirror of the Acura MDX
                                                                                                                                                     collided with driver side view of an illegally parked car (2001 Chevy          Received - Pictures and Information
5/12/2008   New Orleans - Poydras       Darren Holmes                    NO1             SKK961             Side view mirror (glass)                 Trailblazer, OVR110). Mirror has been repaired on 5/12/2008.                   sheet                                    Walker Acura                                   5/12/2008                      5/12/2008

                                                                                                                                                     Burnt plastic mark appears to have been caused by overheated phone
5/13/2008   Dallas                                                       DA2             FSH988             Cup holder                               jack. Problem may be from extreme heat due to reflective windows.              Recevied - Picture
5/15/2008   Dallas                                                       DA1             FSH987             Driver's door (front left)               Ding                                                                           Recevied - Picture
5/17/2008   New York - Lexington                                         NL2             EGF6089            Front bumper (left side)                 Scratch & Yellow Paint Marks                                                   Received - Picture
                                                                                                                                                     Scratches & scrapes into the paint. Occurred overnight in the parking          Received - Pictures and Information
5/18/2008   Seattle                                                      SE1             258XSN             Front bumper (left side)                 garage.                                                                        sheet
5/19/2008   Dallas                                                       DA1             FSH987             Front bumper (left side)                 Scratch                                                                        Received - Picture
5/21/2008   Dallas                                                       DA1             FSH987             Front bumper                             Small paint chips.                                                             Received - Pictures

                                                                                                                                                     Dent and scuffed paint. "Fender bender" accident with a taxicab in front
                                                                                                                                                     of the hotel at approx. 6:35 pm. No rider was in the vehicle at the time of
                                                                                                                                                     the accident, which occurred when dispatcher Tim began directing
                                                                                                                                                     returning Vehicle 1 to pull in front of the hotel entrance as it approached.
                                                                                                                                                     The lead taxicab waiting out in front of the hotel apparently mistook this     Received - Pictures 5/27 on daily log.
                                                                                                                                                     for a signal for him to pull up, and ended up side swiping the Acura           No phone call. Received Information
5/23/2008   Chicago - City Center       Johnny Zigah                     CC1             787F635            Side (passenger rear)                    vehicle. Police responded to our call, we made out a report.                   sheet 5/30                               Lindmar Motors                                 5/24/2008                      6/12/2008
                                                                                                                                                     Big pick-up truck (silver Dodge Ram) left stop sign hitting the side of the
                                                                                                                                                     MDX which had no stop sign or signal. Occurred at the intersection of
                                                                                                                                                     3rd and Market St. No injuries, no guests in the car at the time of            Received - Pictures and Information
5/23/2008   San Diego                   Jay Korsmo                       SD2             6DBN-798           Door (driver side)                       accident.                                                                      sheet                                    Mira Mar Auto Body                             5/23/2008                      7/28/2008
5/24/2008   Los Angeles                                                  LA1             6CLY438            Side (passenger rear)                    Minor scratch
5/26/2008   Seattle                                                      SE1             258XSN             Cargo area                               Tear; carpet torn/ripped                                                       Received - Information sheet
                                                                                                                                                                                                                                    Received - Pictures and Information
5/26/2008   Seattle                                                      SE2             257XSN             Rim (front passenger side)               Scratches                                                                      sheet
5/29/2008   Dallas                                                       DA1             FSH987             Front right rim                          Scratches                                                                      Received - Pictures
5/29/2008   Dallas                                                       DA2             FSH988             Front right rim                          Scratches                                                                      Received - Pictures
                                                                                                                                                     Vehicle picked up a nail and is out of service. It will need to go to the
                                                                                                                                                     dealer, as Discount Tire can not make the repair. Tire fixed under
5/30/2008   Atlanta - Midtown                                            AM2             BBJ4527            Tire                                     warranty                                                                                                                                                                 6/1/2008                      6/2/2008
5/31/2008   Dallas                                                       DA2             FSH988             Side (driver's rear)                     Long thin mark. Buffed out at Car wash                                         Received - Picture
6/2/2008    San Francisco                                                SF1             6DXC896            Door (passenger side)                    Ding/dent                                                                      Received - Picture
6/6/2008    Seattle                                                      SE1             258XSN             Rim (right rear)                         Scratch                                                                        Received - Pictures
6/10/2008   Atlanta - Midtown                                            AM2             BBJ4527            Hatch (rear)                             Sratch                                                                         Received - Picture
6/10/2008   Atlanta - Midtown                                            AM2             BBJ4527            Door (driver side, above handle)         Ding/dent                                                                      Received - Picture
6/16/2008   Atlanta - Midtown                                            AM1             BBJ4524            Side mirror (driver's)                   Minor scratch                                                                  Received - Pictures
6/16/2008   Seattle                                                      SE2             257XSN             Rim (front driver side)                  Scratch on the rim, about 2 inches long                                        Received - Pictures
6/21/2008   Atlanta - Midtown                                            AM1             BBJ4524            Cargo area (plastic)                     Scrapes                                                                        Received - Pictures
6/24/2008   Chicago - City Center                                        CC1             A285229            Driver's side                            Minor scratch                                                                  Received - Pictures
6/24/2008   Chicago - City Center                                        CC2             A285228            Driver's door                            Ding and minor scratches                                                       Received - Pictures
6/24/2008   Dallas                                                       DA1             FSH987             Rear rim                                 Scratches                                                                      Received - Pictures
6/26/2008   New York - The Court                                         NT2             EGF6090            Rear bumper (center; left)               Minor scratches                                                                Received - Pictures
                                                                    Minor damages            In-process of repair

Acura Experience Vehicle Incidents                                 Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                     Status                                                  STATUS
                                                                                                                                                                                                                                                                                                                                                                                                       Driver put on
Date                   Location                        Driver                 Vehicle ID    License Number               Damaged Area                                              Incident Details                                              Info Received                                Auto Shop                Date of Vehicle Drop Off       Date of Vehicle Pick Up       Decal Necessary?    probation?     Reported to Insurance?
6/26/2008    New York - The Court                                           NT2            EGF6090           Back rear panel                          Dent                                                                            Received - Picture
6/26/2008    New York - The Court                                           NT2            EGF6090           Windshield                               Drop of concrete                                                                Received - Picture
6/26/2008    New York - The Court                                           NT2            EGF6090           Door frame (front passenger side)        Markings                                                                        Received - Picture
6/26/2008    New York - The Court                                           NT2            EGF6090           Carpet mat (rear)                        Rip                                                                             Received - Picture
6/27/2008    Dallas                                                         DA2            FSH988            Rear rim                                 Dent                                                                            Received - Picture
                                                                                                                                                      Small (dime size) paint chip on right side of rear bumper caused by car         Received - Picture and Information
6/28/2008    Chicago - Lakeshore                                            CL2            A285230           Rear bumper                              making contact with pillar while parking in reverse gear.                       sheet
6/28/2008    San Diego                                                      SD1            6DBM797           Front fender                             Paint chips                                                                     Received - Pictures
7/1/2008     Seattle                                                        SE2            257XSN            Passenger door                           Minor scratch                                                                   Received - Pictures
7/5/2008     Dallas                                                         DA1            FSH987            Rear (above emblem)                      Scratch                                                                         Received - Pictures
7/9/2008     Dallas                                                         DA1            FSH987            Seat (3rd row)                           Scratch                                                                         Received - Picture
7/17/2008    Chicago - City Center                                          CC2            A285228           Door (passenger side)                    Paint chip and minor scratch                                                    Received - Pictures
7/17/2008    Dallas                                                         DA2            FHS988            Door (passenger side)                    Paint chips                                                                     Received - Pictures
7/18/2008    New York - The Court                                           NT2            EGF6090           Mirror (passenger side)                  Scratch                                                                         Received - Picture
                                                                                                                                                      Scratches and dents. Accident occurred on the corner of 14th Street &
                                                                                                                                                      8th Avenue, at approximately 6:25 pm. Driver proceeded to move onto
                                                                                                                                                      the lane to his right after checking the clearance to his right and in front.
                                                                                                                                                      He moved the vehicle, where the vehicle (driver: Fredy Joseph, vehicle
                                                                                                                                                      license plate #: 24727-HJ) behind him came beside and swiped the right          Received - Pictures and Information
7/21/2008    New York - Lexington         Nelson Boyrie                     NL1            EGF6088           Passenger side (bumper and door)         side of the Acura.                                                              sheet                                   Manhattan Acura                                                                           8/11/2008
7/21/2008    San Francisco                                                  SF2            6DXR534           Wheel well (passenger front)             Minor Scratch                                                                   Received - Pictures
                                                                                                                                                      Occured on Poydras St. near Camp St. intersection at 3:15pm. Acura
                                                                                                                                                      driver was driving down Poydras St. in the left lane. A Dodge Neon from
                                                                                                                                                      the middle lane attempted to make a U turn from the middle lane and
                                                                                                                                                      struck the Acura on the passenger side right on Camp and Poydras St.
                                                                                                                                                      Dodge driver admitted her fault to the police. Details of other vehicle on
7/25/2008    New Orleans - Poydras        Brandon Penalacia                 NO1            SKK961            Passenger side                           the police report.                                                              Received - Information sheet            Walker Acura                                               7/25/2008                       8/4/2008
                                                                                                                                                      We received and E mail on 7/28/08 regarding this. It is in the shop
                                                                                                                                                      being repaired. We are still awaiting information from our French
7/28/2008    New Orleans - FQ                                               NF1            SKK963            Bumper                                   Quarter contact as to status of repairs and timeline.                           Requested                               Walker Acura                                                 8/4/2008                     8/13/2008
                                                                                                                                                      Dings and minor scratches from the Bellman throwing the luggage into
7/28/2008    Seattle                                                        SE2            257XSN            Bumper                                   the trunk.                                                                      Received - Pictures
7/29/2008    San Diego                                                      SD1            6DBM797           Roof                                     Scratch                                                                         Received - Pictures
                                                                                                                                                      Beer Truck was stopped waiting to park and our driver tried to get
7/31/2008    Chicago - Lakeshore          Beth Luparillo                    CL1            A285230           Rear driver side bumper.                 around just as the beer truck began moving again.                               Received - Pictures                     Mcgrath Acura                                              7/30/2008                      8/22/2008
                                                                                                                                                                                                                                      Received - Pictures and Information
7/31/2008    New York - The Court         Cory                              NC2            EFG6084           Fender Major Damage                      Hit and Run.                                                                    sheet                                   Manhattan Acura                                            7/30/2008                       8/6/2008
8/10/2008    Atlanta - Midtown                                              AM2            BBJ4527           Internal                                 Ticking sound from engine.                                                      NA
8/10/2008    Seattle                                                        SE2            257XSN            Bumper (right side, behind wheel)        Paint chip                                                                      Received - Pictures
8/11/2008    San Francisco                                                  SF1            6DXC896           Rear bumper                              Scratches and paint chips.                                                      Received - Pictures
8/11/2008    San Francisco                                                  SF1            6DXC896           Front right rim                          Scratches.                                                                      Received - Pictures
8/11/2008    San Francisco                                                  SF2            6DXR534           Interior, rear carpet (trunk)            Scratches from luggage.                                                         Received - Picture
                                                                                                             Rear bumper (right side); Passenger      Minor chips. Damage found before transfer from Silicon Valley to
8/12/2008    Silicon Valley/Minneapolis                                     SV1            6DXC894           door (bottom)                            Minneapolis.                                                                    Received - Pictures
8/12/2008    Silicon Valley                                                 SV2                              Interior (driver's door)                 Minor scuffs.                                                                   Received - Pictures
8/12/2008    Silicon Valley                                                 SV2                              Driver's floormat                        Stains.                                                                         Received - Pictures
8/13/2008    New York - Lexington                                           NL1            EGF6088           Passenger side (doors)                   Scratch                                                                         Received - Pictures
                                                                                                             Driver's side, passenger's side, rear
8/17/2008    Honolulu                                                       HN1            PSG993            bumper                                   Minor scratches                                                                 Received - Pictures
8/24/2008    Minneapolis                                                    SD2            6DBM798           Rim (front, right)                       Scratches                                                                       Received - Picture
8/26/2008    Seattle                                                        SE1            258XSN            3rd row seats                            Wear and tears                                                                  Received - Pictures
8/26/2008    Seattle                                                        SE2            257XSN            3rd row seats                            Wear and tears                                                                  Received - Pictures
8/28/2008    New Orleans                                                    NO2            SKK962            Back rear panel                          Long scratch                                                                                                                                                                       8/28/2008                      9/19/2008
9/2/2008     Chicago - City Center                                          CC2            A285228           Front passneger seat                     Minor tear                                                                      Received - Pictures
9/3/2008     Minneapolis                                                    SV1            6DXC894           Front right wheel well                   Scratches                                                                       Received - Picture
9/4/2008     Los Angeles                                                    SF3            6DXC895           Right side of the car (passenger side)   A long thick white scratch along the length of the car                          Received - Incident Report              Honda Service                                                9/8/2008                     9/26/2008
                                                                                                                                                      Scratch about 3 inches long. At Shell station car wash, driver was
                                                                                                                                                      coming off tracks when attendant told him to back up when he could              Received - Pictures and Information
9/11/2008    Chicago - City Center                                          CC2            A285228           Bumper                                   have gone forward.                                                              Sheet
9/11/2008    Seattle                                                        SE2            257XSN            Bumper                                   Minor scratches                                                                 Received - Pictures
9/17/2008    Honolulu                                                       HN2            PVE585            Front bumper                             Minor scratch                                                                   Received - Picture
9/19/2008    Los Angeles                                                    LA2            6CLY439           Rim (passenger, rear)                    Scratches                                                                       Received - Pictures
9/26/2008    Atlanta - Midtown                                              AM92           BFJ1438           Rear bumper, front bumper                Scratches                                                                       Received - Pictures
9/29/2008    Atlanta - Midtown                                              AM92           BFJ1438           Rim (passenger)                          Scratches                                                                       Received - Pictures
                                                                                                                                                      Carpet tear. The seat in third row rubs the seat in front og it leaving a
10/6/2008    Scottsdale                                                     SC92           6ETW390           Rear seat (second row)                   tear in the carpet.                                                             Received - Pictures
10/10/2008   New York - The Court                                           NC91           EKH8273           Rear bumper                              Scratches                                                                       Received - Pictures

                                                                                                                                                      Driver and Dispatcher were researching a route back from Chicago
                                                                                                                                                      Marathon drop off point. Debris fell from the bridge structure overhead
10/12/2008   Chicago - Lakeshore                                            CL92           A180696           Hood                                     striking the hood. There is some slight paint damage but no dent.               Received - Pictures
10/13/2008   New Orleans - FQ                                               NF1            SKK963            Rear bumper                              Paint chips from transferring luggage.                                          Received - Pictures
10/13/2008   New Orleans - FQ                                               NF1            SKK963            Driver's mirror                          Minor paint chips.                                                              Received - Pictures
10/13/2008   New Orleans                  Will                              NO2            SKK962            Front bumper (left side)                 Scratches from hit and run.                                                     Received - Pictures
10/13/2008   New Orleans                                                    NO2            SKK962            Hood                                     Dent                                                                            Received - Pictures
10/13/2008   New Orleans                                                    NO2            SKK962            Rear bumper                              Paint chips from transferring luggage.                                          Received - Picture
10/13/2008   New Orleans                                                    NO2            SKK962            Passenger floor mat                      Tears                                                                           Received - Picture
10/14/2008   San Francisco                Bob                               SF91                             Rim (rear passenger)                     Scratches. Driver drove too close to the curb, scraping the rim.                Received - Pictures
                                                                                                                                                      Paint marks. MDX was parked in front of W hotel and a taxi with the
                                                                                                                                                      passenger’s door still open, hit the back of the MDX. Paint makrs buffed        Received - Pictures and Information
10/15/2008   Chicago - City Center        Arthur                            CC92           A180698           Rear bumper (left side)                  out.                                                                            Sheet                                   Mcgrath Acura                                             10/20/2008                         21-Oct
                                                                                                                                                      MDX was stopped at 49th and 8th Ave when a large truck came up to
                                                                                                                                                      the right side and veered in left to make a right turn. The driver in the
                                                                                                                                                      other vehicle kept on going not even knowing that he touched the MDX.
                                                                                                                                                      Our driver was unable to get the license plate number of the other              Received - Pictures and Information
10/16/2008   New York - The Court         Constantin                        NC91           EKH8273           Front bumper (right)                     vehicle.                                                                        Sheet                                                                                             10/24/2008                         28-Oct
10/20/2008   Minneapolis                                                    SV1            6DXC894           Rear brake light (passenger side)        Light is out.
10/21/2008   Atlanta - Midtown                                              AM92           BFJ1438           Internal (hydraulic lifters?)            Short pinging sound                                                             N/A
10/23/2008   Minneapolis                                                    SV1            6DXC894           Windshield                               Chipped                                                                         Received - Pictures                     Mcgrath Acura                                              11/3/2008                          4-Nov
                                                                                                                                                      Scratches and dent from accident. Occurred on 49th Street, between
                                                                                                                                                      6th & 7th Ave. The Mercedes-Benz hit the Volvo, and the Volvo (Driver-          Received - Pictures and Information
10/24/2008   New York - Lexington         David Pacheco                     NL92           EKH8274           Passenger side.                          Joyce Butler, Lic#-720072069) hit the Acura.                                    Sheet                                   Manhattan Collisioin                                      10/30/2008                          7-Nov
10/29/2008   Scottsdale                                                     SC92           6ETW390           Door handle (driver's)                   Minor scratch                                                                   Received - Pictures
                                                                                                                                                      Scratches and cracks. Accident took place on 57th Street & Lexington
                                                                                                                                                      Avenue. Commercial truck (vin#: M15966266106644; plate #: XL924M)
                                                                                                                                                      was on Acura's right. Driver of truck tried moving into the Acura's lane
                                                                                                                                                      when he hit the Acura with the back of his car. Other driver's insurance        Received - Pictures and Information
11/7/2008    New York - Lexington         Franklyn Higgs                    NL91           EKH8277           Front Bumper                             policy: 048893619BAD (Allstate).                                                Sheet                                   Manhattan Collisioin                                       11/7/2008                         15-Nov

                                                                                                                                                      There was a fight outside of the Union Square Hotel, a kid threw a rock
                                                                                                                                                      at another, which missed the other kid in the fight, but hit the Acura back                                             Charlies Auto Collision inc. 3844 13th
11/18/2008   New York - Union Square                                        NU2                              Rear window                              window and shattered it.                                                                                                Street, Long Island City, NY 11101                        11/18/2008                         25-Nov
11/24/2008   Seattle                                                        SE91           005 YHM           Back door                                Scratch above license plate.                                                Received - Pictures
                                                                                                                                                      Taxi (Yellow Cab Company - Medallion # 9L27) door hit MDX. Spot of
11/26/2008   New York - Lexington                                           NL92           EKH8274                                                    yellow paint left on MDX.                                                   Received - Picture
                                                                                                                                                      MDX was broken into while in possession of a guest. A witness was able
                                                                                                                                                      to record the license number of the fleeing vehicle. HPR report #: 08-458-
12/10/2008   Honolulu                                                       HN1            PSG 993                                                    436 (officer J. Yee).
12/16/2008   New York - Lexington                                           NL91           EKH8277           Passenger door (rear)                    Dent                                                                        Received - Pictures
12/16/2008   New York - Lexington                                           NL91           EKH8277           Rear view mirror (passenger side)        Minor scuff                                                                 Received - Picture
12/17/2008   New York - Lexington                                           NL92           EKH8274           Bumper                                   Scratch                                                                     Received - Pictures
12/17/2008   New York - Lexington                                           NL92           EKH8274           Passenger side (above rear tire)         Minor ding                                                                  Received - Pictures
12/17/2008   New York - Lexington                                           NL92           EKH8274           Passenger door (rear)                    Minor dings                                                                 Received - Pictures
12/19/2008   Seattle                                                        SE91           005 YHM           Front right rim                          Scratches.                                                                  Received - Pictures
                                                                                                                                                      Incident occurred right in front of the hotel. Acura driver backed into one
                                                                                                                                                      of the Town Cars parked behind him, leaving a scratch on the bumper.
                                                                                                                                                      There was no damage to the Acura at all and no injuries to the 2
                                                                                                                                                      passengers. Driver - Roberto Francisco Guerrero; Driver's License # -
                                                                                                                                                      1ZZG989; Insurance - National Specialty Insurance. Other vehicle
                                                                                                                                                      involved - OML LM Yr 2000; Vin # -1LNHM83W5YY9398. Andiamo
                                                                                                             No damage to the Acura (scratch on the   Limo Company - Jason Lappano (owner), 415-225-2343. Witness - Mike Received - Pictures and Information
12/19/2008   San Francisco                Douglas Javier Guillen            SF91           6FVM935           bumper of the other car)                 (W doorman).                                                                Sheet
                                                                 Minor damages            In-process of repair

Acura Experience Vehicle Incidents                              Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                    Status                                                       STATUS
                                                                                                                                                                                                                                                                                                                                                                                                                  Driver put on
Date                     Location                      Driver              Vehicle ID   License Number                 Damaged Area                                                Incident Details                                             Info Received                                Auto Shop                     Date of Vehicle Drop Off          Date of Vehicle Pick Up           Decal Necessary?    probation?     Reported to Insurance?

                                                                                                                                                      Incident occured on Hilgard at Le Conte. While driver was parked
                                                                                                                                                      waiting in the Acura on the westside of Hilgard, a white Toyota Sienna
                                                                                                                                                      minivan (Lic plate #: 5MFH298, Nancy Jaffe) backed too close into the
                                                                                                                                                      Acura, damaging the license plate. There is minimal damage to the              Received - Pictures and Information
12/23/2008   Los Angeles               Richard Applewhite                LA92           6ETW392           Front license plate                         license plate of the Acura, no damages the other vehicle.                      Sheet

                                                                                                                                                      Occurred on Haight Street, east of Divisadero. Light turned green, Acura
                                                                                                                                                      preceded through intersection when gray Mustang (Acus Rental Car CA
                                                                                                                                                      lic # 6DRA837; Driver - Andrew Robert Morrison, 310-985-1500, Lic
                                                                                                                                                      #B9925556) pulled away from the curb without looking, and crashed into Received - Pictures and Information             Rich Auto Body, 180 Potreto Ave., San
12/27/2008   San Francisco             Guido Giuseepe Roland             SF92           6FVM934           Bumper, fender, rim                         the Acura, pushing the Acura in the bus. Claim #: 326087.                Sheet                                         Francisco 415.285.0110                                         12/27/2009                          1/9/2009
                                                                                                                                                                                                                               Received - Pictures, sent out incident
                                                                                                                                                      Scratches and dents, and yellow paint from impact with a metal pole in   report to be filled out. Estimated at
12/28/2008   San Diego                 Jerry                             SD92           6FAY412           Passenger Side                              the parking garage.                                                      $500                                          Miramar Auto Body                                                 1/6/2009                        1/14/2009

                                                                                                                                                      As the driver was entering the Chelsea Piers area, he was driving on the
                                                                                                                                                      second lane and passed by a taxi (Ford Crown Victoria, driver-Sukhoev
                                                                                                                                                      Sineh, badge #" 3B91) which was illegally stopped on the first lane to
                                                                                                                                                      drop off his customer (Andrew Brooks, tel#: 07-813-799-265, England)
                                                                                                                                                      when the passenger opened the door on the left side to get out of the    Received - Pictures and Information           MANHATTAN COLLISION 540 WEST
1/8/2009     New York - The Court      Marius Constantin                 NC91           EKH 8273          Passenger Side                              taxi. Both right side doors of the Acura were damaged.                   Sheet, Scheduled Decal to be installed        38TH STREET Booking# : H10027049657                             1/20/2009                         1/23/2009
                                                                                                                                                                                                                               gas tested/Waiting on response from
1/17/2009    Chicago City Center       n/a                               CC91           A180697           Fuel Injectors                              Fuel Injectors being replaced                                            gas station                                   McGrath Acura Morton Grove                                      1/17/2009                         1/22/2009
                                                                                                                                                                                                                               gas tested/Waiting on response from                                                                                     At Lakeshore since it is busier
1/17/2009    Chicago City Center       n/a                               CC92           A180698           Fuel Injectors                              Fuel Injectors being replaced                                            gas station                                   McGrath Acura Morton Grove                                      1/17/2009 until CL91 returns
                                                                                                                                                                                                                               gas tested/Waiting on response from
1/17/2009    Chicago Lakeshore         n/a                               CL91           A180695           Fuel Injectors                              Fuel Injectors being replaced                                            gas station                                   McGrath Acura Morton Grove                                      1/19/2009                         1/29/2009
                                                                                                                                                                                                                               gas tested/Waiting on response from
1/19/2009    Chicago Lakeshore         n/a                               CL92           A180696           Fuel Injectors                              Fuel Injectors being replaced                                            gas station                                   McGrath Acura Morton Grove                                      1/19/2009                         1/22/2009

                                                                                                                                                      Scratch and dent from incident that occurred on E. 34th & 1st. The other
                                                                                                                                                      car wanted to cut the Acura off so as the driver stepped on the brakes,
                                                                                                                                                      the other vehicle had also stopped. In the act of the other driver stopping,
                                                                                                                                                      the Acura proceeded to continue but the other driver was inches from
                                                                                                                                                      the Acura. When the Acura driver looked in the mirror to see how close
                                                                                                                                                      the other car was was, he had already hit the Acura near the gas cap.
                                                                                                                                                      Other vehicle Paker Nassar; 380 Warburton Ave. Hastings on the                 Received - Pictures and Information
                                                                                                                                                      Hudson, NY 10706; (914) 478-7540; NYS LIC# 323852479; NY TLC                   Sheet. Such minor damage. Having
1/24/2009    New York - Lexington      Nader Sabet                       NL91           EKH8277           Rear wheel well (driver's side)             PLATE # LOVE 94.                                                               Andy look at it while in NYC.                                                   N/A                              N/A                               N/A
                                                                                                                                                      Acura was proceeding North on Peachtree in middle Lane. Car was
                                                                                                                                                      entering Peachtree from the right trying to make a Left turn onto
                                                                                                                                                      Peachtree South thru multiple Lanes and Hit passenger side of Acura            Received - Pictures and Information
1/27/2009    Atlanta - Midtown         Milton Horton                     AM92           BFJ1438           Rear Fender and Wheel                       resulting in minor damage VERY MINIMAL DAMAGE                                  Sheet. Such minor damage.               Gerber Collision & Glass                                        1/29/2009                          2/9/2009
                                                                                                                                                      Incident occurred in the parking lot of Perimeter Mall. Acura side swiped
                                                                                                                                                      parked vehicle. Damage to Acura's passenger side; damage to other
                                                                                                                                                      vehicle's left corner of front bumper. Accident report filed by Dekalb
                                                                                                                                                      County Police Dept (report # 09-013246). Other vehicle: 1999 Lexus
                                                                                                                                                      ES300; Driver-Kehua Jin; License plate #: 722TCN; State Farm Policy:
1/30/2009    Atlanta - Perimeter       Jesse Lee Green                   AP91           BFJ1436           Passenger side                              0146138-C21-11C.                                                                                                                                                                       2/18/2009                         2/24/2009
                                                                                                                                                      Acura driver was backing into parking space and tapped rear side door
                                                                                                                                                      of parked vehicle with bumper. No damage to the Acura, small dent on
                                                                                                                                                      other vehicle (2007 Acura TL Silver, Lic. # A58 2359). Other vehicle
                                                                                                                                                      driver - Onur Turan (tel#: 773-267-8110; 3427 N. Springfield Ave.,             Received - Pictures and Information
                                                                                                          No damage to the Acura. Small dent on       Chicago, IL 60618); Other driver's insurance policy # 9 12 721605              Sheet. Waiting to be contacted by
1/30/2009    Chicago Lakeshore         Nicholas Sandro                   CL91           A180695           other vehicle.                              (Allstate).                                                                    other driver's insurance
                                                                                                          "H" on back rear tailgate is ripping off the
1/30/2009    New York - Union Square                                     NT91           EKH8279           decal
1/30/2009    New York - Union Square                                     NU91           EKH8278           Dent on driver's door                        Small and only seen by the driver
1/31/2009    Seattle                                                     SE91           005 YHM           Rims                                         Scratches on rims.                                                            Received - Pictures

                                                                                                                                                      Occurred on 9th Ave and 44st. Driver was transporting guest Marie
                                                                                                                                                      Fernandez Leon to the Jacob Javitz Center when his car was rear ended
                                                                                                                                                      by another car. There were no injuries to report and a Police Accident
2/6/2009     New York - Times Square   Parcys Santos                                                                                                  report has been filed for the vehicle damage.                                  Received - Information sheet
2/14/2009    Los Angeles               Jeff Baker                        LA91           6ETW389           Rear wheel well (passenger side)            Black scuff marks                                                              Received - Pictures
2/16/2009    Seattle                                                     SE91           005 YHM           Mirror (passenger side)                     Minor scratch                                                                  Received - Pictures
2/21/2009    Los Angeles                                                 LA92           6ETW392           Rear wheel well (passenger side)            Minor scratch                                                                  Received - Pictures
2/24/2009    San Francisco                                               SF92           6FVM934           Rear bumper                                 Scratches                                                                      Received - Pictures
                                                                                                          Driver's side (front) -Replace the front
                                                                                                          fender
                                                                                                          -Repair the driver side door                Hit and run at approximately 3:35 pm, corner of Le Conte and Hilgard.
                                                                                                          -Repair and paint the front bumper          MDX driver was merging in the lane, when a car driving approximately 15
                                                                                                          -Replace front headlamp                     mph pulled in front and cut off the MDX. No guests in the car and no
                                                                                                          -Partially paint hood                       injuries. Police was able to find other driver (Vicki Rodriguez, 1996          Received - Pictures and Information
3/5/2009     Los Angeles               Jeff Baker                        LA92           ETW392            -Adjust alignment                           Chevy Corsica, Lic pate 6WXYT, Home State Insurance #R01483927).               Sheet                                  Honda Service Center (Torrence)                                    3/9/2009                        3/17/2009 NO
                                                                                                                                                      Appears that a blue car rubbed against car, happened overnight. Acura          Received - Pictures and Information
3/6/2009     Minneapolis                                                                                  Front fender (driver's side)                will repair at no cost.                                                        Sheet
                                                                                                                                                      GPS screen was freezing up on several occasions today. The                     Received - Pictures Will cost $190 to
                                                                                                          GPS screen, dashboard panel                 dashboard panel underneath the GPS controls, between the woodgrain             fix, but they are recediving new cars.
3/9/2009     Chicago - City Center                                       CC91           A180697           underneath the GPS controls                 panels, is visibly loose.                                                      Not sure hwther to fix or not

                                                                                                                                                      Driver rear-ended the car in front of him while coming to a stop for a red-
                                                                                                                                                      light a few blocks away from the W Hotel Lexington (Park Avenue & 61 Received - Pictures and Police Report.
                                                                                                          No visible damages (front bumper            Street). It is difficult to determine damage on the bumper of the other     No damage to car, but waiting to see if
3/11/2009    New York - Lexington      Nader Sabet                       NL91R          ENR7477           impact)                                     vehicle as there were existing scratches and paint chips on the bumper. the other driver claims anything
                                                                                                                                                      There was a car butted up against the MDX back bumper and it has
3/15/2009    Seattle                                                     SE91           005 YHM           Rear bumper.                                sustained a few scratches.
3/23/2009    Minneapolis                                                 MN92           293AWK            Rear wheel well                             Scratches on wheel well.

                                                                                                                                                      While Andy is in New Orleans for training, he noticed several scratches                                                                                                                          TBD - waiting for payment from
3/23/2009    French Quarter                                              NF91           SME 232           Scratches                                   on the car. He sent the car to the body shop to be repaired                                                            Walker Acura                                                    3/24/2009 Starwood                               NO

                                                                                                                                                      Occurred on curbside at W Hotel (Howard St.). Black town car pulled
                                                                                                                                                      into park at curb and grazed left front bumper of MDX. MDX was parked
                                                                                                                                                      and not in motion. Other Acura driver, Douglas was a witness. The town
                                                                                                                                                      car driver (Mazen Mohammed Barakat, Driver License #:CA A6796074,
                                                                                                                                                      VIN#: LNHM84W75Y668452) left the scene shortly thereafter. The         Received - Pictures and Information
3/26/2009    San Francisco             Deen Dell                         SF91           6FVM935           Rear bumper                                 name of the limo company is Liberty Limousine & Sedan Service.         Sheet                                           Major Auto Body, 240 12th St.                                   3/30/2009                                 2-Apr NO
                                                                                                                                                                                                                                                                             Claim #334202
                                                                                                                                                                                                                                                                             Bavarian Body Shop
                                                                                                                                                                                                                                                                             970 Huff Rd.
                                                                                                                                                      Driver reversed vehicle from a parked position vehicle and scraped a           Received - Pictures and Information     Atlanta GA 30318
4/1/2009     Atlanta - Midtown         Milton Horton                     AM92           BFJ1438           Rear bumper (Left side)                     pole on the driver side.                                                       Sheet                                   404.875.2002                                                    4/16/2009                   Picked up: 4/20 no

                                                                                                                                                      One of the Acura’s was being moved in the parking garage and one of                                                    Claim #334199
                                                                                                                                                      the valets was flagging the car into the spot and letting the driver know                                              Gerber Collision
                                                                                                                                                      how much room was available. The valet didn’t see that there was a spot                                                13640 NE 16th St.
                                                                                                                                                      on the wall where a piece of the cement stuck out and the car scratched        Received - Pictures and Information     Bellvue WA
4/1/2009     Seattle                   Stephanie Day                     SE91           005 YHM           Rear door                                   that spot. There are no dents, just scratches near the W logo.                 Sheet                                   425.643.0444                                                      4/4/2009                           15-Apr YES
4/1/2009     Silicon Valley            Loaner Vehicle                    SV92           6EXT326           Rear wheel well                             Scratches                                                                      Received - Pictures
4/1/2009     Silicon Valley            Loaner Vehicle                    SV92           6EXT326           Rear rim                                    Scratches                                                                      Received - Pictures
4/1/2009     Silicon Valley            Loaner Vehicle                    SV92           6EXT326           Front rim                                   Scratches                                                                      Received - Pictures
                                                                                                                                                      While parked at top of W garage ramp, W head of engineering
                                                                                                                                                      unknowingly (barely) backed into front driver’s lower bumper. Very, very       Received - Pictures and Information
4/2/2009     Seattle                   Brian                             SE92           006 YHM           Front bumper (left side)                    slight scratches through paint.                                                Sheet                                   Being fixed at same time as below.                              4/15/2009                            18-Apr NO
                                                                                                                                                                                                                                                                             Claim #225104
                                                                                                                                                                                                                                                                             Gerber Collision
                                                                                                                                                      While waiting in line for a carwash. Pearl thought the car was in Park                                                 13640 NE 16th St.
                                                                                                                                                      and exited. It rolled back into a red Toyota MR2 (Roger Lee Harris) and        Received - Pictures and Information     Bellvue WA
4/4/2009     Seattle                   Pearl                             SE92           006 YHM           Back Bumper                                 caused damage.                                                                 Sheet                                   425.643.0444                                                    4/15/2009                            18-Apr NO
                                                              Minor damages             In-process of repair

Acura Experience Vehicle Incidents                           Repair completed          7/10 Roll out damages



                                                                                                                                                                                                                                                                 Status                                                        STATUS
                                                                                                                                                                                                                                                                                                                                                                                                              Driver put on
Date                   Location                     Driver               Vehicle ID   License Number                  Damaged Area                                               Incident Details                                      Info Received                                      Auto Shop                    Date of Vehicle Drop Off            Date of Vehicle Pick Up         Decal Necessary?    probation?     Reported to Insurance?
                                                                                                                                                    A truck was parked in the middle of Maple street (one way street). When
                                                                                                                                                    Acura driver went to go aroung the truck, another car coming towards
                                                                                                                                                    the Acura was not far enough over, and the Acura driver had to swerve
                                                                                                                                                    right hitting the acura passenger sideview mirror against the other
                                                                                                                                                    vehicle's side view mirror. Witness: Melm Chez (W Hotel guest, room     Received - Pictures and Information
4/8/2009    Dallas                    Thomas Ellison                   DA91           LWK 218           Mirror (passenger side)                     #1223).                                                                 Sheet                                         Goodson Acura (972)-554-8705                                                                          11-Apr

                                                                                                                                                    Acura was parked to the left of a very steep curb, and tires were turned
                                                                                                                                                    to right. When stepping on gas to go, Acura went over the curb hitting
4/8/2009    Dallas                    Thomas Ellison                   DA91           LWK 218           Right tires (no new damage to rims)         both right tires. Witnesses: Juan Carlos and Scott (469-375-5874).          Received - Information Sheet              Goodson Acura (972)-554-8705                                                                          11-Apr
4/21/2009   Dallas                    Thomas Ellison                   DA92           LWK 219           Back Door                                   Minor scratches                                                             Received - Pictures
                                                                                                                                                    Deen was parked in front of the hotel. A yellow cab (2007 Mercury, cab
                                                                                                                                                    #609, license plate 8K43535) attempted to park in front of Deen and hit
                                                                                                                                                    the front bumper. Taxi driver: Mauricio Riberiro Silva, 415-756-8237; ABI
                                                                                                                                                    Business Insurance Services, policy # AC11084635, Mercury Insurance         Received - Pictures and Information
4/21/2009   San Francisco             Deen Dell                        SF92           6VFM934           Front bumper (driver's side)                888-313-6372.                                                               Sheet                                                                                                                                         5/1/2009 NO
4/25/2009   New York - The Court                                       NC91R          ENR7479           Rear bumper                                 Scrates                                                                     Received - Pictures
5/1/2009    Dallas                    Antonio Gonzalez (Hotel Staff)   DA92           LWK 219           Tire                                        Driver ran over a rod in the street, causing a flat tire.                   Received - Information sheet
                                                                                                        Both mirrors have scratches, driver side    When the cars were taken over by Empire, this car showed up with            Received pictures. Car taken out of
5/1/2009    New York Times Square     Ed Martinez                      NT92           EKH8276           front bumper severely damaged               problems. We are dealing with it through lease plan.                        service                                                                                                    5/1/2009                          5/13/2009 NO
5/12/2009   Atlanta - Buckhead                                         AB91           BVI7568           Back bumper                                 Scratch marks                                                               Received - Pictures
                                                                                                        Side view mirrors (driver and passenger
5/18/2009   New Orleans - FQ                                           NF91           SME 232           side)                                       Scratches                                                                   Received - Pictures
5/18/2009   New Orleans - FQ                                           NF91           SME 232           Rear bumper (left side)                     Scratches and dents                                                         Received - Pictures
5/18/2009   New Orleans - FQ                                           NF91           SME 232           Rear bumper (center)                        Scratches and dents                                                         Received - Pictures
                                                                                                                                                    Crack in housing. Overlooked when damages from previous accident
5/18/2009   New Orleans - FQ                                           NF91           SME 232           Rear light                                  was being repaired.                                                         Received - Pictures
5/18/2009   New Orleans                                                NO91           SME 233           Interior trunk                              Scratches                                                                   Received - Pictures
5/18/2009   New Orleans                                                NO92           SME 234           Decal                                       Letter "V" on word "Vehicle" is coming off                                  Received - Pictures
5/18/2009   New Orleans                                                NO92           SME 234           Passenger door                              Dent/scratch                                                                Received - Pictures
5/18/2009   New Orleans                                                NO92           SME 234           Rear panel (driver's side)                  Scratches                                                                   Received - Pictures
5/18/2009   New Orleans                                                NO92           SME 234           Rear bumper                                 Scratches                                                                   Received - Pictures
5/28/2009   Atlanta - Perimeter                                        AP91           BFJ1436           Front bumper, back bumper, trunk            Scratches                                                                   Received - Pictures
                                                                                                                                                    The Acura driver was driving (30 mph) south bound on Michigan Ave. in
                                                                                                                                                    the middle lane. The cab driver (Jibril, Hassan, Ford Crown Victoria,
                                                                                                                                                    plate # 3775TX - Illinois) was in the right lane also driving south bound                                             MCGRATH BUICK NISSAN HONDA 945
                                                                                                                                                    on Michigan Ave. The cab driver changed lanes into the middle lane          Received - Pictures and Information       E CHICAGO ST ELGIN PH : 8476956700
5/29/2009   Chicago - City Center     John Zigah                       CC92R          H291332           Passenger side.                             hitting the Acura driver.                                                   Sheet                                     Booking# : H10030764575            6/1/2009                                 6/24/2009                          NO
                                                                                                                                                     We noticed some scratches on the car. One runs across the rear
                                                                                                                                                    bumper and continues for approximately 4 inches onto the rear driver’s
                                                                                                                                                    side of the car. There are also some scratches on the rear (trunk) door.                                              Major Auto Body Claim #339045
5/31/2009   San Francisco             N/A                              SF91           6FVM935           Driver side; Rear (trunk) door              It appears as though someone keyed the car.                                                                           415.864.3699                             6/1/2009                           6/11/2009                          NO
                                                                                                                                                    Beth was driving the car yesterday and reported no incidents or
                                                                                                                                                    scratches. Nick came in to take the car from the garage today and
                                                                                                                                                    noticed a small scratch on the driver side back door. Must have had         Received - Pictures and Information
6/4/2009    Chicago - Lakeshore       Nicholas J.Sandro                CL92R          H272657           Rear door (driver side)                     happened overnight.                                                         Sheet

                                                                                                                                                    Driver was stopped on Lexington Avenue waiting to turn onto 39th Street
                                                                                                                                                    and a yellow cab speed up to pass the Acura and hit his back passenger      Received - Pictures and Information       MANHATTAN COLLISION 540 WEST
6/8/2009    New York - The Court      John Rodriguez                   NC92           EKH8275           Back Bumper (Driver Side)                   side bumper into the Acura’s driver’s side back bumper.                     Sheet                                     38TH STREET                                                    6/16/2009                           6/16/2009 NO
6/11/2009   Silicon Valley            N/A                              SV2            6EXT326           Rear door (passenger side)                  Deep door ding.                                                             Received - Picture                        Freemont Acura                                                 6/26/2009                            7/2/2009 YES
6/12/2009   New York - Lexington                                       NL91R          ENR7477           Decal                                       "T" in "Hotels" is coming off                                               Received - Picture
6/12/2009   New York - Lexington                                       NL92R          ENR7480           Rear door (passenger side)                  Minor scratch                                                               Received - Picture

                                                                                                                                                    As a cab driver got out of his vehicle to assist some guests with luggage,
                                                                                                                                                    the driver failed to put the cab in park and it continued to move forward.
                                                                                                                                                    The forward movement caused the Acura to be struck by the taxi
                                                                                                                                                    (License plate # - 3G81C) and sustain damage to the rear right bumper
                                                                                                                                                    as well as the right side quarter panel area. Shortly after the accident
                                                                                                                                                    Parcys notified 911 and the New York City Police Department, Midtown
                                                                                                        Rear right bumper, right side quarter       North Precinct (Officer Allison badge#25076) responded and filed a
6/16/2009   New York - Times Square   Parcys Santos                    NT92           EKH8276           panel area                                  report. No one was injured during the accident.                            Received - Pictures                                                                                       6/22/2009                           6/29/2009 N
                                                                                                        Front Bumper, rear bumper, side view
6/23/2009   New York - The Court                                       NC92           EKH 8275          mirrors (both sides), rear panel, rims.     Damages found during Daisy's site visit.                                    Received - Pictures
6/23/2009   New York - Lexington                                       NL91R          ENR7477           Rear bumper                                 Scratches                                                                   Received - Pictures
6/23/2009   New York - Lexington                                       NL92R          ENR7480           Rear bumper                                 Scratches                                                                   Received - Pictures
            New York - Times
6/23/2009   Square/Union Square                                        NT91           EKH 8279          Front bumper, rear bumper, trunk door       Minor damages found during Daisy's site visit.                              Received - Pictures
6/23/2009   New York - Union Square                                    NU91           EKH8278           Driver door                                 Dent                                                                        Received - Pictures
6/23/2009   New York - Union Square                                    NU91           EKH8278           Driver's seat (interior)                    Plastic cover is missing.                                                   Received - Pictures
                                                                                                        Rear bumper, driver's door, wheel well,
                                                                                                        side view mirror, hood, front panel, rear
6/23/2009   New York - Union Square                                    NU91           EKH8278           door)                                       Damages found during Daisy's site visit.                                    Received - Pictures
                                                                                                                                                    Driver was driving the car North bound on Lake Shore Drive when a Taxi
                                                                                                                                                    is moving in to my lane. Trying to avoid a accident, the driver turned to
                                                                                                                                                    the right and hit the curb. The passenger front wheel has a few             Received - Pictures and Information
6/24/2009   Chicago - Lakeshore       Arthur Burzykowski               CL91R          H272655           Front wheel (passenger side)                scratches.                                                                  Sheet                                     McGrath Acura                                                                                       6/6/2009
                                                                                                                                                    Driver was stopped in traffic on Lakeshore Drive when a car (2006
                                                                                                                                                    Dodge Charger, Blue) hit the bumper from behind. However no real
                                                                                                                                                    damage, except a very small scratch on the bumper. Other driver:
                                                                                                                                                    Driver's license # - 801572903 (Mississippi), Exp date: 08-05-2012; Tel:
                                                                                                                                                    773-934-4000; Address: 4550 Madison, Hillside, IL 60162). Other
                                                                                                                                                    driver's insurance: Geico Insurance, Policy # 415 339 6884, Tel: 1-800-     Received - Pictures and Information
6/28/2009   Chicago - Lakeshore       Beth A. Luparello                CL92R          H272657           Bumper                                      861-8380.                                                                   Sheet                                     McGrath Acura                                                                                      6/10/2009
7/8/2009    San Diego                                                  SD92           6FAY412           Seal/molding of the rear passenger door     1/2" hole located in the rubber.                                            Received - Pictures
7/12/2009   Atlanta - Buckhead                                         AM91           BFJ1437           Rear bumper (driver's side)                 Minor scrapes                                                               Received - Pictures
7/15/2009   San Diego                                                  SD91R          6GLZ364           Passenger door                              Minor dent                                                                  Received - Pictures
                                                                                                                                                                                                                                Received - Pictures and Information       MANHATTAN COLLISION 540 WEST
7/22/2009   New York - Lexington                                       NL92R          ENR7480           Wheel well (passenger front)                Dent due to being struck by a taxi door.                                    Sheet                                     38TH STREET                                                     8/4/2009                            8/8/2009 no
                                                                                                                                                    Driver dropped off guests at street festival. Lanes were closed to one
                                                                                                                                                    lane. Dumpsters along street had a thin metal rod sticking out that
                                                                                                                                                    scratched outside right rear view mirror. Witness: Onur Turan, tel# 773- Received - Pictures and Information
7/25/2009   Chicago - Lakeshore       Nicholas J.Sandro                CL92R          H272657           Rear view mirror (passenger side)           267-8110.                                                                Sheet                                        Mcgrath Acura                                                  7/26/2009                           7/28/2009 no

                                                                                                                                                                                                                                                                          Gerber Collision
                                                                                                                                                                                                                                                                          13640 NE 16th St.
                                                                                                                                                                                                                                                                          Bellvue WA
                                                                                                                                                    Occurred in an alley, near 3rd and Pike St. Driver ran into a hose bib      Received - Pictures and Information       425.643.0444        Awaiting Claim
7/25/2009   Seattle                   Loren Wills                      SE91           005 YHM           Front fender (passenger side)               while trying to back up through the alley.                                  Sheet                                     Number                                                         7/28/2009                            8/7/2009 no

                                                                                                                                                    Occurred in front of the W - The Tuscany. Acura driver was parked and
                                                                                                                                                    the laundry truck was trying to park swiping right front bumper. Other Received - Pictures and Information            MANHATTAN COLLISION 540 WEST
7/26/2009   New York - The Court      Johnny Rodriguez                 NC92           EKH8275           Front bumper                                driver's information is in polict report (will be availble 7/29).      Sheet                                          38TH STREET                                                    7/30/2009                            8/6/2009 no
                                                                                                                                                                                                                                                                          Scottsdale W taking care of with their
7/28/2009   Scottsdale                                                 SC92           6ETW390           Driver's side (rear, bumper)                                                                                                                                      insurance.                               8/31/2009
7/29/2009   San Diego                                                  SD91R          6GLZ364           Mirror (passenger side)                     Scratches                                                                   Received - Pictures
8/1/2009    New Orleans - Poydras                                      NO91           SME 233           Passenger seat (interior)                   Minor tear                                                                  Received - Pictures Instructed to fix                                                                                                                    NO
8/13/2009   Atlanta - Buckhead                                         AB91           BVI7568           Back door (bottom right)                    Minor dent                                                                  Received - Pictures
8/20/2009   Atlanta - Buckhead                                         AM91           BFJ1437           Rim (passenger front)                       Chip                                                                        Received - Pictures
8/21/2009   San Francisco                                              SF92           6FVM934           Third row seating seat knob                 Coming off
                                                                                                                                                    Acura was parked in front of the hotel when a Checker Cab (plate #
                                                                                                                                                    1101TX) pulled in too close to the MDX and the cab's left side door
                                                                                                                                                    slammed open into the Acura MDX passenger side door leaving a small
8/30/2009   Chicago - Lakeshore       Arthur Burzykowski               CL91R          H272655           Passenger door.                             scratch.                                                                    Received - Pictures
                                                                                                                                                    The car would not start today. It is being towed to the dealership to
9/8/2009    Atlanta - Midtown                                          AM92           BFJ1438           Battery                                     check the problem
                                                                                                                                                                                                                                                                          Manhattan Collision
                                                                                                                                                                                                                                                                          212-645-0169
                                                                                                                                                                                                                                                                          Contact: John Skwiersky
9/9/2009    New York - Lexington                                       NL92R          ENR7480           Windshield.                                 Cracked windshield.                                                         Received - Pictures                                                                9/23/2009                                                 9/23/2009
                                                                Minor damages             In-process of repair

Acura Experience Vehicle Incidents                             Repair completed          7/10 Roll out damages



                                                                                                                                                                                                                                                                        Status                                                           STATUS
                                                                                                                                                                                                                                                                                                                                                                                                                          Driver put on
Date                    Location                      Driver               Vehicle ID   License Number                 Damaged Area                                                  Incident Details                                               Info Received                                Auto Shop                         Date of Vehicle Drop Off          Date of Vehicle Pick Up           Decal Necessary?    probation?     Reported to Insurance?

                                                                                                                                                        Hotel driveway was extremely busy with no spot left open to stage. Acura
                                                                                                                                                        was attempting to move into position for pick-up and clipped right
                                                                                                                                                        rearview mirror on left rear view mirror of parked car (2004 Ford Explorer
                                                                                                                                                        Sport; license plate # 6961222; owner of vehicle Donnell Clayton - cell    Received - Pictures and Information
9/10/2009    Chicago - Lakeshore       Nicholas J.Sandro                 CL92R          H272657                                                         312-804-2600, Allstate Insurance). Minor damages to the other vehicle. Sheet

                                                                                                                                                        Incident occurred on Victory Street and Olive under wet weather
                                                                                                                                                        condtions. The Acura going 5 mph was rear ended by another vehicle                                                       David McDavid
                                                                                                                                                        (2000 Infiniti G35, License plate #KTR636; driver-Joy Hill, driver's             Received - Pictures and Information     3900 West Airport Freeway
9/12/2009    Dallas                    Remy June (W Talent)              DA91           LWK218            Rear bumper.                                  license # 25313696, State Farm Insurance policy D97-0848-F0Z-43B).               Sheet                                   Irving, TX. 75062(972) 790-6180              Waiting on a part 9/29/09                                10/2/2009
9/14/2009    Chicago - City Center                                       CC91R          H272656           Scratch.                                      Rear panel (passenger side).                                                     Received - Pictures.

                                                                                                                                                        Occurred on W Lakeshore Hotel Parking Garage Ramp where
                                                                                                                                                        construction is currently being done. The parking lot was full and very                                                  ERIE LASALLE BODY SHOP 146 W.
                                                                                                                                                        busy. Driver was turning up the parking deck where construction is being         Received - Pictures and Information     ERIE PH : 3123373903 (Just Approved by
9/20/2009    Chicago - Lakeshore       Casey Degnan                      CL91R          H272655           Front bumper.                                 done and scraped a metal pole that was jarring out from the scaffolding.         Sheet                                   lease plan)                                                        10/14/2009                       10/21/2009
                                                                                                                                                        Occured in front of W Tuscany Hotel. Acura was parked in front of the
                                                                                                                                                        hotel while the driver was at lunch. Hotel staff (Jarrod and Keith)
                                                                                                                                                        witnessed a blue Super Shuttle van scrape the Acura, leaving blue paint
                                                                                                                                                        and some scratches. No other identifying information was collected by            Received - Pictures and Information
9/20/2009    New York - The Court      Johnny Rodriguez                  NC92           EKH 8275          Rear bumper.                                  the witnesses.                                                                   Sheet. Paint buffed out
9/22/2009    Dallas                                                      DA91           LWK 218           Roof                                          Minor dent.                                                                      Received - Pictures.
                                                                                                                                                                                                                                         Received - Pictures, not necessary to
9/23/2009    Atlanta - Buckhead                                          AM91           BFJ 1537          Rim (passenger rear)                          New scratches in the passenger side rear tire rim.                               fix. Minor
9/29/2009    Atlanta - Buckhead                                          AM91           BFJ 1537          Rear (trunk) door                             Minor scratches near rear tail light (left side).                                Received - Pictures.
9/30/2009    Dallas                                                      DA91           LWK 218           Passenger door (rear)                         Minor dent.                                                                      Received - Pictures.
10/1/2009    New York - The Court                                        NC92           EKH8275           Front bumper (passenger side)                 Scratch.                                                                         Received - Pictures.
                                                                                                                                                        Occurred on 4th & Market St. (Gaslamp, Downtown San Deigo). Acura
                                                                                                                                                        was driving through intersection West bound on Market. Taxi (Ford
                                                                                                                                                        Crown Victoria, driver Yohannes Hagos, Mercury Insurance policy #
                                                                                                                                                        AC11075627) was driving South bound on 4th and hit right passenger
                                                                                                                                                        rear of Acura (traveling at about 35 mph). Other driver's contact                                                        SE Collision Center
                                                                                                                                                        information: 619-339-7949. San Diego Police Dept. Inc. Report #:                                                         (619) 260-0852
                                                                                                          Bumper and panel (passenger side).            09100018666. Witnesses: William McKever (917-445-9117) and Charlie               Received - Pictures and Information     Contact: Danny
10/9/2009    San Diego                 Gerald McGuffie                   SD91R          6GLZ364           Other vehicle - front bumper.                 Williams (619-204-6311).                                                         Sheet                                   Claim #: 245295                                                     10/9/2009                         11/7/2009
10/9/2009    San Francisco                                               SF92           6FVM934           Rear panel (driver's side)                    Black scuff mark. Buffed out.                                                    Received - Pictures.
10/10/2009   Washington DC                                               NT92           EKH8276           Rear bumper                                   Scratches.                                                                       Received - Pictures.
10/10/2009   Washington DC                                               NU92           EKH 8280          Passenger seat (interior)                     Scratches in leather                                                             Received - Pictures.
10/10/2009   Washington DC                                               NU92           EKH 8280          Rear bumper                                   Scratches.                                                                       Received - Pictures.

                                                                                                                                                        Occurred along curbside in front of the W Hotel (541 Lexington Ave,
                                                                                                                                                        49th and Lexington corner). Taxi (Ford Explorer, NJ Plate #OXY8692)
                                                                                                                                                        driver pulled away from curb, said he wasn’t paying attention and ran into
                                                                                                                                                        the MDX while the MDX was parked. Taxi driver would not provide
                                                                                                                                                        information. Police said information regarding the driver of the other
                                                                                                          Bumper and panel (passenger side).            vehicle will be provided in the official police report (available in 10 days).   Received - Pictures and Information     G & R AUTO SERVICES Booking# :
10/11/2009   New York - Lexington      Roland Kriheli                    NL92R          ENR 7480          Other vehicle - front bumper.                 Witness: doorman along curbside.                                                 Sheet                                   H10050434466 PH : 7188030356                                       10/11/2009 11/10/2009
                                                                                                                                                        Paint scratched off rear bumper, white scratches on passenger side,                                                      G & R AUTO SERVICES Booking# :
10/13/2009   New York - Lexington                                        NL91R          ENR7477           Rear bumper, passenger side, decal            decal falling off on passenger side.                                             Received - Pictures                     H10050434466 PH : 7188030356                                       11/10/2009 TBD
                                                                                                                                                        Front left quarter panel is out of alignment with the fender by about            Received - Pictures and Information
10/13/2009   Washington DC                                               NT92           EKH 8276          Front bumper                                  1/2cm. Discovered during morning walk-around.                                    Sheet
                                                                                                                                                        Two scratches on the front left quarter panel. Discovered during morning         Received - Pictures and Information
10/13/2009   Washington DC                                               NU92           EKX8280           Front panel                                   walk-around.                                                                     Sheet
                                                                                                          Rear bumper passenger door (lower),
                                                                                                          rear panel (passenger side), rim (front,
10/15/2009   Los Angeles                                                 LA92           6ETW392           passenger side)                               Minor scratches/dents.                                                           Received - Pictures.
                                                                                                          Driver's side mirror, rear door (driver's
                                                                                                          side) and cladding, passenger's read
10/18/2009   Minneapolis                                                 MN91           292 AWK           panel                                         Scrathes.                                                                        Received - Pictures.
10/18/2009   Minneapolis                                                 MN91           292 AWK           Rear passenger seat (interior)                Scratch.                                                                         Received - Pictures.
10/21/2009   Washington DC                                               NU92           EKH8280           Mirror (driver side)                          Minor scratch.                                                                   Received - Pictures.
10/21/2009   Washington DC                                               NU92           EKH8280           Passenger door                                Minor scratch.                                                                   Received - Pictures.

10/23/2009   Washington DC                                               NU92           EKH8280           Passenger seat backrest (2nd row right)       Tear.                                                                            Received - Pictures.
11/4/2009    Minneapolis                                                 MN91           292 AWK           Wheel well (front, passenger side)            Minor scratches.                                                                 Received - Pictures.
11/12/2009   Chicago - Lakeshore                                         CL91R          H272655           Driver's door                                 Minor scratches.                                                                 Received - Pictures.
11/12/2009   New York - The Court                                        NC92           EKH8275           Rear panel (above rear left wheel well)       Minor scratch.
                                                                                                          Front panel (above front right wheel well),
11/12/2009   New York - The Court                                        NC92           EKH8275           front bumper (right side)                     Minor scratches.
11/13/2009   Washington DC                                               NU92           EKH 8280          Mirror (passenger side)                       Black scuff marks.                                                               Received - Pictures.
11/13/2009   Washington DC                                               NU92           EKH 8280          Wheel well (rear passenger side)              Minor scratch.                                                                   Received - Pictures.

                                                                                                                                                        Heading west on Ontario, when the driver was at 216 E Ontario St, he
                                                                                                                                                        heard something smash into the back of the car. The driver pulled to the
                                                                                                                                                        side and noticed that a passenger exiting a parked cab (Lic. Plate#:                                                     Bennett Auto
                                                                                                                                                        3584; Vin #: 2FAFP71W25X177200; driver: Yasya Shtayner; insurance:                                                       2300 W. 79th St
                                                                                                          Passenger side (rear door and wheel           Granite State Ins. Co. Policy#: 02-CA-006269998-1) had swung the         Received - Pictures and Information             Phone: 773-434-0181
11/14/2009   Chicago - Lakeshore       Arthur Burzykowski                CL91R          H272655           well)                                         door open and hit the back of the car on the passenger side.             Sheet                                           Claim #248717                                                      11/27/2009                         12/8/2009 Yes - (Done)

                                                                                                                                                        Came to a stop then Acura rolled onto the rear passenger side of a
12/3/2009    Hoboken                   Alan Cantres                      HO91           ENR7478           Rear panel                                    parked vehicle (2007 Mini Cooper, Owner-Bailey Jackson Lynch).                   Received - Information Sheet
                                                                                                                                                                                                                                         Received - Pictures and Information
12/15/2009   New Orleans - Poydras     Dane DeLarge                      NO92           SME 234                                                         Pulling into Wheels, the driver scraped one of the columns.                      Sheet
                                                                                                                                                        Broken window (security thinks it was broken by a drunk disgruntled
12/24/2010   Seattle                                                                                      Window                                        guest).                                                                          Received - Pictures.
12/28/2009   New York - Lexington                                        NL92R          ENR7480           Rear panel                                    Scratch.                                                                         Received - Pictures.
                                                                                                                                                        PSAV Driver James Scriber hit the MDX on the front bumper and drivers
1/9/2010     Atlanta - Perimeter       n/a                               AP91           BFJ1436           Drivers Front Side                            side fender whole passing in the circle drive.                                   Received - Pictures.                    Honda Car Land 404-352-1418 Rodney Hale                             1/12/2010                         1/29/2010 N
                                                                                                                                                                                                                                                                                 Case # 359418
                                                                                                                                                                                                                                                                                 Abra Body Shop
                                                                                                                                                                                                                                                                                 205 Pharr Rd NE
                                                                                                                                                                                                                                         Received - Pictures and Information     Atlanta, GA 30305
1/14/2010    Atlanta - Downtown        Viorel Murafa (W - Third Party)   AD91           BGP0675           Front bumper                                  In the process of transporting a guest, driver hit another vehicle.              Sheet                                   404-237-6311                                                         2/1/2010                         3/20/2010 N
1/22/2010    Washington DC                                               DC101          EWD7888           Rear wheel (driver side)                      Minor scratches                                                                  Received - Pictures.
1/22/2010    Washington DC                                               DC101          EWD7888                                                         Minor scratch                                                                    Received - Pictures.
                                                                                                                                                                                                                                                                                 Taken to shop and waiting for check from W
1/23/2010    New Orleans Poydras                                         NO92           SME234                                                          Scratch                                                                          Secret Shopper Reported                 Accounting                                                          1/25/2010 TBD Waiting for Check               N
1/26/2010    Fort Lauderdale                                             FL91           ENR7476           Trunk door                                    Minor ding found above license plate.                                            Received - Pictures.
2/14/2010    Silicon Valley                                              SV101                            Trunk door                                    Minor scratches.                                                                 Received - Pictures.
2/21/2010    Fort Lauderdale                                             FL101          132XWR            Bumper                                        Paint chip                                                                       Received - Pictures.
2/24/2010    Washington DC                                               DC102          EWD 7901          Bumper                                        Minor scratches                                                                  Received - Pictures.
2/26/2010    Fort Lauderdale                                             FL101          132XWR            Rim (rear passenger)                          Scratch                                                                          Received - Pictures.
                                                                                                                                                                                                                                                                                 R & J COLLISION INC.
                                                                                                                                                                                                                                                                                 1672-62ND STREET
                                                                                                                                                                                                                                                                                 BROOKLYN, NY 11204
                                                                                                                                                        Occurred between 45th and 46th St. on Park Ave. Taxi tried to pass and                                                   PH : 7183313805
2/25/2010    New York - Union Square   Evaristo Silvestre-Romero         NU101          EWD7903           Passenger side                                hit the Acura on the passenger side.                                   Received - Pictures.                              Claim# : 100000362839                                               2/26/2010                         2/27/2010 Y
                                                                                                                                                                                                                                                                                 A&J
                                                                                                                                                                                                                                                                                 172 Talmedge
                                                                                                                                                                                                                                                                                 Edison NJ
                                                                                                                                                        Driver was parked at the corner of 120 E. 39th Street, and someone hit           Received - Pictures and Information     732-287-4155
3/8/2010     New York - Lexington      Nader Sabet                       NY101          EWD7898           Front bumper (right)                          and scraped the front bumper.                                                    Sheet                                   Reference Claim # 260942
3/13/2010    Los Angeles                                                 LA101                            Rear trunk                                    Scratches                                                                        Received - Pictures.
3/22/2010    Dallas                                                      DA102          BK3N890           Rim (front, right)                            Scratches                                                                        Received - Pictures.
3/29/2010    Dallas                                                      DA101          BK3N891           Rim (rear, right)                             Scratches                                                                        Received - Pictures.

                                                                                                                                                        There is a problem with the engine and part of the top of the engine
3/25/2010    Seattle                                                     SE102          799 ZUV           Internal                                      block needs to be replaced. Short block replced under warranty.                  N/A                                     Acura of Seattle (Contact: Clyde)                                   3/25/2010                          4/1/2010 N
3/31/2010    Washington DC                                               DC102          EWD7901           Rear panel                                    Minor dent                                                                       Received - Pictures.
4/9/2010     Atlanta - Buckhead                                          AB102          BKD 9991          Rim (rear, driver side)                       Scratches                                                                        Received - Pictures.
                                                                Minor damages            In-process of repair

Acura Experience Vehicle Incidents                             Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                              Status                                              STATUS
                                                                                                                                                                                                                                                                                                                                                                                               Driver put on
Date                   Location                       Driver              Vehicle ID    License Number                Damaged Area                                           Incident Details                                            Info Received                                  Auto Shop           Date of Vehicle Drop Off         Date of Vehicle Pick Up        Decal Necessary?    probation?     Reported to Insurance?
4/9/2010    Atlanta - Buckhead                                          AB102          BKD 9991          Rim (front, driver side)                Scratches                                                                    Received - Pictures.
4/9/2010    Atlanta - Buckhead                                          AB102          BKD 9991          Rim (rear, passenger side)              Scratches                                                                    Received - Pictures.
4/14/2010   Dallas                                                      DA101          BK3N891           Rear bumper                             Minor scratch                                                                Received - Pictures.
4/20/2010   Washington DC                                               DC101          EWH7888           Rear bumper (driver's side)             Car was parked in front of W Hotel when the driver noticed the damage. Received - Pictures.
                                                                                                                                                 Driver was pulling into an Exxon gas station when another vehicle was                                                 Western Auto Body
                                                                                                                                                 heading towards that Acura. To prevent hitting the vehicle head on, the                                               17001 S. Western Ave
                                                                                                                                                 driver put the car in reverse and hit the telephone that was in the driver's Received - Pictures and Information      310-329-6920
4/22/2010   Hollywood                 Chris Baker                       HW102          6CKV137           Rear bumper, rear tail light (right)    blind spot.                                                                  Sheet                                    Reference #367501                                       5/3/2010                         5/7/2010
                                                                                                                                                                                                                                                                       R & J COLLISION INC.
                                                                                                                                                                                                                                                                       1672-62ND STREET
                                                                                                                                                                                                                                                                       BROOKLYN, NY 11204
                                                                                                                                                 Driver was parked at the W Times Square when a barricade pole fell            Received - Pictures and Information     PH : 7183313805
4/22/2010   Times Square              Bachir Laafar                     NT101          EWD 7889          Front Panel at Wheel Well               over and hit the left quarter panel at the wheel well.                        Sheet                                   Claim # 369239                                           6/2/2010                        6/8/2010
                                                                                                                                                 A guest, without waiting for the driver to get out and open the door for                                              R & J COLLISION INC.
                                                                                                                                                 him, hurriedly opened the door without looking and a bike messenger ran                                               1672-62ND STREET
                                                                                                                                                 into the opened door.                                                                                                 BROOKLYN, NY 11204
                                                                                                                                                 The bike messenger is fine and went on his way without incident, but the      Received - Pictures and Information     PH : 7183313805
5/11/2010   New York - Lexington      John Rodrigues                    NY102          EWD 7899          Right Rear Door                         edge of the door has raised dent from the impact.                             Sheet                                   Claim#: 267614                                         5/26/2010                         6/2/2010 Yes
                                                                                                                                                 Driver was at intersection of Market Center Blvd. & Oaklawn after
                                                                                                                                                 dropping a guest at the Doubletree Hotel. Immediately after the light
                                                                                                                                                 turned green, the driver continued to follow Market Center Blvd in the far
                                                                                                                                                 right lane. Two lanes merged into one and the driver next to the MDX
                                                                                                                                                 continued to merge also. Both vehicles merged into each other after           Received - Pictures and Information
5/11/2010   Dallas                    Alexander Houfek                  DA101          BK3N891           Front driver's side above wheel         going through the light.                                                      Sheet
5/14/2010   Dallas                                                      DA101          BK3N891           Rims (passenger side, front and rear)   Scratches                                                                     Received - Pictures
                                                                                                                                                 Acura driver was waiting to turn on to New Montgomery when a car                                                      Major Auto Body
                                                                                                                                                 (Driver: Hye Jin Park; License plate: CA 6CTY257) parked on New                                                       240 12th Street
                                                                                                                                                 Montgomery quickly backed up into the right passenger side doors and                                                  San Francisco, CA 94103
                                                                                                                                                 although he honked and tried to get out of the way they did not stop nor                                              Phone: 415-864-3699
                                                                                                                                                 was there room for him to get completely out of the way without throwing      Received - Pictures and Information     Contact: Jay Mubayed
5/16/2010   San Francisco             Carlos Escobar                    SF102          6LLE216           Passenger Side (both doors)             himself into the cross traffic.                                               Sheet                                   Claim #: 268140                                        5/18/2010                        5/24/2010 Yes
                                                                                                                                                 Driver was backing car up onto side of the driveway and did not see the
                                                                                                                                                 BMW parked to the right as for it was in the blind spot. The driver           Received - Pictures and Information     Goodson Acura (972)-554-8705
5/20/2010   Dallas                    Alexander Houfek                  DA102          BK3N890           Rear bumper (passenger side)            backed into the left front of the parked BMW.                                 Sheet                                   Antonio                                                 7/5/2010                         7/8/2010 No
5/27/2010   Dallas                                                      DA102          BK3N890           Rear door (passenger side)              Minor scratch                                                                 Received - Pictures
5/27/2010   Dallas                                                      DA101          BK3N891           Rims                                    Scratches                                                                     Received - Pictures

                                                                                                                                                 Driver hit a curb slightly as he was pulling into the front driveway and
                                                                                                                                                 scraped the front passenger side rim. There were no passengers in the
5/27/2010   Chicago - Lakeshore       Jim                               CL101          H272655           Rims (front passenger side)             car when it happened and there is no visible dent.                            Received - Pictures
6/5/2010    San Francisco                                               SF102          6LLE216           Rear door (passenger side)              Scratches                                                                     Received - Pictures
                                                                                                                                                                                                                                                                       R & J COLLISION INC.
                                                                                                                                                                                                                                                                       1672-62ND STREET
                                                                                                                                                                                                                                                                       BROOKLYN, NY 11204
                                                                                                                                                 The MDX was parked on 42nd street at the W when the garage door               Received - Pictures and Information     PH : 7183313805
6/7/2010    Union Square              Ahmed Akel                        NU101          EWD 7902          Rear tailgate window                    closed and hit the MDX. The rear tailgate window is broken.                   Sheet                                   Claim#: 371532                                          6/8/2010                        6/14/2010 No
6/15/2010   Silicon Valley                                              SV101          6MBN013           Rear wheel well (passenger side)        Scratch discovered during walk-around.                                        Received - Pictures
6/18/2010   Dallas                                                      DA101          BK3N891           Driver Door                             Minor Dent                                                                    Received - Pictures
6/20/2010   Chicago - City Center                                       CC102          H291332           Wheel well (front, driver side)         Scratches                                                                     Received - Pictures
6/25/2010   Boston                                                      BS101          131XWR            Sideview mirror (passenger side)        Scratches discovered during site visit.                                       Received - Pictures
7/9/2010    Dallas                                                      DA101          BK3N891           Rim (rear, passenger side)              Deep scratch.                                                                 Received - Pictures
7/13/2010   Chicago - City Center                                       CC102          H291332           Rim (rear, driver side)                 Scratch                                                                       Received - Pictures

                                                                                                                                                 Scratches and dents. W Ambassador/Driver, Brendan, was on the drive.
                                                                                                                                                 The driver thought he had placed the car in park, but had mistakenly
                                                                                                                                                 placed the car in neutral. He went inside of the building to get something.
                                                                                                                                                 As he was gone, after a few minutes, the car started rolling back, and
                                                                                                                                                 rolled into another guest's car. The car rolled approximately 20 feet into    Received - Pictures and Information     Goodson Acura
7/13/2010   Dallas                    Brendan (W Talent)                DA101          BK3N891           Rear bumper                             the parked TSX's driver side front and rear door.                             Sheet                                   (972) 554-8705                                         7/14/2010                                    No
7/14/2010   San Diego                                                   SD102          6CKV138           Rear bumper                             Scratch                                                                       Received - Pictures
7/14/2010   Seattle                                                     SE101          798 ZUV           Rear bumper                             Minor scratches                                                               Received - Pictures
7/14/2010   Seattle                                                     SE101          798 ZUV           Rear door (driver side)                 Minor scratch                                                                 Received - Pictures
7/11/2010   Hollywood                                                   HW101          6LMK508           Rear wheel well (left)                  Minor scratch                                                                 Received - Pictures
7/19/2010   Fort Lauderdale                                             FL101          132XWR            Rim (rear, passenger side)              Scratches                                                                     Received - Pictures
7/20/2010   Hollywood                                                   HW102          6CKV137           Rear bumper                             Scratches                                                                     Received - Pictures
7/26/2010   Los Angeles                                                 LA101          6LLX660           Rear bumper                             Scratch                                                                       Received - Picture

7/26/2010   Washington DC                                               DC202          4MD2568           Rims (passenger side, rear and front)   Scratches; damages discovered when cars were delivered from WTT.              Received - Pictures
7/26/2010   Washington DC                                               DC202          4MD2568           Rear bumper                             Scuffs; damages discovered when cars were delivered from WTT.                 Received - Pictures

7/26/2010   Washington DC                                               DC202          4MD2568           Rear panel (passenger side)             Minor scuff; damages discovered when cars were delivered from WTT.            Received - Pictures

7/29/2010   Seattle                                                     SE202          AAW1352           Rear bumper                             Minor chips; damages discovered when cars were delivered from WTT.            Received - Pictures
                                                                                                                                                 Minor scratches; damages discovered when cars were delivered from
7/29/2010   Seattle                                                     SE202          AAW1352           Side view mirror (passenger side)       WTT.                                                                          Received - Pictures
                                                                                                                                                 Minor scratches; damages discovered when cars were delivered from
7/29/2010   Seattle                                                     SE202          AAW1352           Rear door (passenger side)              WTT.                                                                          Received - Pictures
7/30/2010   Dallas                                                      DA102          BK3N890           Door (rear, passenger side))            Ding                                                                          Received - Pictures
                                                                                                                                                 Scratches and scuffs; damages discovered when cars were delivered
7/30/2010   South Beach                                                 SB201          332 YLQ           Rear bumper                             from WTT.                                                                     Received - Pictures
                                                                                                                                                 Scratches and scuffs; damages discovered when cars were delivered
7/30/2010   South Beach                                                 SB201          332 YLQ           Rims                                    from WTT.                                                                     Received - Pictures
                                                                                                                                                                                                                                                                       Kachina Cadillac Oldsmobile
                                                                                                                                                                                                                                                                       1200 N. Scottsdale Rd.
                                                                                                                                                                                                                                                                       Scottsdale, AZ 82527
                                                                                                                                                                                                                                                                       480.424.6239 (Josh)
7/30/2010   Scottsdale                                                  SC201          ALT4220           Rear bumper                             Scratch; damages discovered when cars were delivered from WTT.                Received - Pictures                     Claim #378548                                          8/24/2010                         9/3/2010
                                                                                                                                                 Minor chip on front bumper (driver's side); damages discovered when
7/30/2010   Scottsdale                                                  SC201          ALT4220           Front bumper (driver's side)            cars were delivered from WTT.                                                 Received - Pictures (8/20)
                                                                                                                                                 Cover is missing; discovered when cars were delivered from WTT.
7/31/2010   Dallas                                                      DA202          BV9H296           Rear windshield wiper                   Receied part from dealsership.                                                Received - Pictures
7/31/2010   Dallas                                                      DA201          BV9H295           Rear door (passenger side)              Minor dent                                                                    Received - Pictures
                                                                                                                                                                                                                                                                       Western Auto Body
                                                                                                                                                                                                                                                                       17001 South Western Ave.
                                                                                                                                                                                                                                                                       Gardena, CA
                                                                                                                                                                                                                                                                       310.329.6920
7/31/2010   Hollywood                                                   HW202                            Rear bumper                             Scratches and scuffs; damages occurred during WTT.                            Received - Pictures                     Claim #375438                                          8/12/2010                        8/26/2010

7/31/2010   Hollywood                                                   HW202                            Roof                                    Dings and scratches; ; discovered when cars were delivered from WTT. Received - Pictures
7/31/2010   Hollywood                                                   HW202                            Rear panel (driver's side)              Scratch; discovered when cars were delivered from WTT.               Received - Picture
8/1/2010    New York - Times Square                                     NT201                            Windshield                              Crack                                                                                                                 Empire (contact Rich)                                   8/1/2010                         8/5/2010
                                                                                                                                                                                                                                                                       Bay Equipment & Repair
                                                                                                                                                                                                                                                                       3393 Enterprise Ave.
                                                                                                                                                                                                                                                                       Hayward, CA
                                                                                                                                                                                                                                                                       510.783.9050 (Contact: Sam)
8/1/2010    Silicon Valley                                              SV201                            Rear bumper                             Scratches on rear bumper; damages occurred during WTT.                        Received - Pictures                     Claim #375441                                           8/9/2010                        8/19/2010
8/3/2010    Chicago - Lakeshore                                         CL202          K711234           Rear door (trunk)                       Dent; damages discovered when cars were delivered from WTT.                   Received - Pictures
                                                                                                                                                 Minor scratch; damages discovered when cars were delivered from
8/3/2010    Chicago - Lakeshore                                         CL202          K711234           Rear door (above right tail light)      WTT.                                                                          Received - Pictures
                                                                                                                                                                                                                                                                       McGrath Nissan Honda
                                                                                                                                                                                                                                                                       945 E. Chicago Street
                                                                                                                                                                                                                                                                       Elgin, IL 60120
                                                                                                                                                 Scratches, dented muffler, reflector light missing; damages discovered                                                847.695.6700 (Dan)               8/11/10 (Claim was approved on
8/3/2010    Chicago - City Center                                       CC202          K711237           Rear bumper, muffler (right side)       when cars were delivered from WTT.                                            Received - Pictures                     Claim # 376545                   8/11)                          8/12/10 (estimate)                  No
                                                                                                                                                                                                                                                                       Ball Automotive Group
                                                                                                                                                                                                                                                                       1935 National Blvd.
                                                                                                                                                                                                                                                                       National City, CA 91950
                                                                                                                                                 Scratches and dents. Driver made contact with a pillar in the parking         Received - Information Sheet and        619.474.6431 (Jorge ext. 1381)
8/3/2010    San Diego                 Gina Montiel                      SD201          6LNJ149           Rear passenger door and panel           structure.                                                                    Pictures                                Claim #: 278205                                         8/5/2010                        8/20/2010
8/3/2010    Dallas                                                      DA202          BV9H296           Rim (driver, front)                     Scratches                                                                     Received - Pictures
8/5/2010    Atlanta - Buckhead                                          AB202          BMP6468           Rim (passenger, rear)                   Scratch                                                                       Received - Pictures
                                                               Minor damages            In-process of repair

Acura Experience Vehicle Incidents                            Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                  Status                                                   STATUS
                                                                                                                                                                                                                                                                                                                                                                                                         Driver put on
Date                      Location                   Driver              Vehicle ID    License Number              Damaged Area                                                 Incident Details                                             Info Received                                 Auto Shop                 Date of Vehicle Drop Off          Date of Vehicle Pick Up        Decal Necessary?    probation?     Reported to Insurance?
8/6/2010     Dallas                                                    DA202          BV9H296           Rim (passenger, front)                      Scratches                                                                     Received - Pictures

8/8/2010     New Orleans                                               NO202                            Front bumper                                Minor chips; damages discovered when cars were delivered from WTT.            Received - Picture
8/11/2010    Dallas                                                    DA201          BV9H295           Rear bumper (passenger side)                Minor scratch                                                                 Received - Pictures
8/11/2010    Hollywood                                                 HW202                            Rear bumper applique                        Scuff                                                                         Received - Pictures
8/15/2010    Minneapolis                                               MN201          450 DTT           Rear door (driver side)                     Minor scratch; damage discovered when car was delivered from WTT.             Received - Pictures
                                                                                                                                                                                                                                                                           R & J Collision Inc
                                                                                                                                                    Acura driver was making a legal turn at the intersection of 49th Street                                                1672-62nd Street
                                                                                                                                                    and 2nd Ave. He had the right of way, and at the end of the turn onto                                                  Brooklyn, NY 11204
                                                                                                                                                    49th Street, the city bus abruptly pulled away from the curb and struck       Received - Information Sheet and         718.331.3805
8/26/2010    New York - Lexington      Nader Sabet                     NY202          FAM2054           Rear bumper (passenger side)                the MDX (pushed 2-3 ft before coming to a complete stop).                     Pictures (8/26)                          Claim # 378990                                                                                9/10/2010
8/29/2010    San Diego                                                 SD202          6LUY400           Passenger door                              Dent                                                                          Received - Pictures (8/29)
8/30/2010    Minneapolis                                               MN201          450 DTT           Front bumper (driver's side)                Scratch                                                                       Received - Pictures (8/31)
                                                                                                                                                    Acura driver (Carlos) went to retrieve car when he noticed the rear                                                    Major Auto Body
                                                                                                                                                    bumper (including tail light) and trunk were damaged. The car was fine                                                 240 12th Street
                                                                                                                                                    when parked on the evening of 8/31 in the public parking garage (also                                                  San Francisco, CA 94103
                                                                                                                                                    used by hotel valet). It appears that the damages were caused by a hit        Received - Information Sheet and         415-864-3699 (Jay Mubayed)
9/1/2010     San Francisco                                             SF202          6NDU027           Rear bumper, tail light, trunk              and run overnight. Police Report: 100805827                                   Pictures (9/1)                           Claim #: 281534                                              9/1/2010                         9/10/2010 No
9/3/2010     New York - Lexington                                      NY201          FAM2056           Rear door, wheel well (driver's side)       Scratches and dent.                                                           Received - Pictures (9/3)
                                                                                                                                                                                                                                                                           Original Autobody & Paint
                                                                                                                                                                                                                                                                           12248 Aurora Ave. N.
                                                                                                                                                    The MDX was parked in front of the hotel when a black SUV pulled in                                                    Seattle, WA 98133
                                                                                                                                                    too quickly right in front of the MDX and grazed the front right bumper of    Received - Information Sheet and         (206) 365-9680
9/17/2010    Seattle                   Jesus Leon                      SE201          AAW1353           Front bumper (passenger side)               the MDX, leaving a black mark and scratches.                                  Pictures (9/17)                          Claim #381103                                               9/27/2010                         9/28/2010 No
9/21/2010    Minneapolis                                               MN201          450 DTT           Rear Bumper                                 Scratch                                                                       Received - Pictures (9/30)
9/23/2010    New York - Union Square                                   NU201          FAM2053           Rear Bumper                                 Scratches on trunk and rear bumper                                            Received - Pictures (9/23)
9/29/2010    New York - Downtown                                       ND201          FAM2057           Front passneger seat (back)                 Hole in leather                                                               Received - Pictures (9/29)                                                                           10/4/2010                         10/4/2010 No

                                                                                                                                                 Driver was heading northwest bound on Levering Ave (a residential
                                                                                                                                                 street) at about 25 mph. A dump truck coming from the opposite
                                                                                                                                                 direction moved to his right and came to a complete stop, to give space
                                                                                                                                                 to go ahead and pass. Driver ahead but did not have the complete space                                                    Western Auto Body
                                                                                                                                                 estimated. As the driver was passing, he hit a parked vehicle's side view                                                 17001 South Western Ave.
                                                                                                                                                 mirror on the right side, causing scratches and dents to the MDX. There                                                   Gardena, CA
                                                                                                                                                 was no damage to the other vehicle. Vehicle owner did not want to                Received - Information Sheet and         310.329.6920 (Sam)
9/29/2010    Los Angeles               Luis Fabian Flores              LA201          6NGW367           Passenger side doors, rear panel (passenger side) information for the reason of there being no damage.
                                                                                                                                                 exchange                                                                         Pictures (9/29)                          Claim #382222                                               9/29/2010                       10/13/2010 Yes
                                                                                                                                                 Driver was returning to hotel after dropping a guest off when a piece of                                                  Liz/Doug
                                                                                                                                                 debri from a construction site in the area hit the windshield, causing a                                                  OEM Auto Glass (Mobile)
                                                                                                                                                 chip. By the time the driver was back at the hotel, the chip had spread to       Received - Information Sheet and         866.636.1400 (ref #: 32417)
10/3/2010    Scottsdale                Ryan Harter                     SC202          ALT4221           Windshield                               be a 10-12 inches crack.                                                         Pictures (10/6)                          Claim #: 382859                     N/A                                                     10/11/2010
                                                                                                                                                                                                                                                                           McGrath Nissan Honda
                                                                                                                                                    There has been construction on the lower level of the parking deck all                                                 945 E. Chicago Street
                                                                                                                                                    week. This has made a single lane going both ways through the first                                                    Elgin, IL 60120
                                                                                                                                                    floor. The driver was trying to avoid the painted floor but unluckily         Received - Information Sheet and         847.695.6700 (Dan)
10/4/2010    Chicago - Lakeshore       Casey Degnan                    CL201          K711235           Rear passenger door                         scraped the poll.                                                             Pictures (10/5)                          Claim # 382739                                              10/5/2010 10/9/2010 - still needs decal       Yes
10/5/2010    Seattle                                                   SE202          AAW1352           Rear wheel well (passenger side)            Scratches                                                                     Received - Pictures (10/14)
                                                                                                                                                                                                                                                                           Don’s Autobody
                                                                                                                                                                                                                                                                           204 Felton Street
                                                                                                                                                                                                                                                                           Waltham, MA
                                                                                                                                                    Scratches (paint scraped) from being parked overnight at the parking                                                   (781) 899-4640
10/5/2010    Boston                    N/A                             BS201          218 KL5           Left Rear Panel                             garage.                                                                       Received - Info and Pictures (10/5)      Claim #: 285102                                            10/18/2010                       10/21/2010
10/6/2010    New York - Lexington      Michelle                        NY202          FAM2054           Rear door (driver side)                     scratches that may have appeared after going to the car wash.                 Received - Pictures (10/6)
                                                                                                                                                                                                                                                                           Bear Collision and Service Center
                                                                                                                                                                                                                                                                           3393 Enterprise Ave.
                                                                                                                                                                                                                                                                           Hayward, CA
                                                                                                                                                                                                                                                                           510.783.9050 (Victor)
10/6/2010    Silicon Valley                                            SV201          6NDU026           Front panel (above front left wheel well)   Dents                                                                         Received - Info and Pictures (10/6)      Claim #: 382926                                             10/7/2010                       10/21/2010
                                                                                                                                                                                                                                                                           R & J Collision Inc
                                                                                                                                                                                                                                                                           1672-62nd Street
                                                                                                                                                    Acura Driver was making a left turn when the car in front stopped                                                      Brooklyn, NY 11204
                                                                                                                                                    abruptly, causing the Acura driver to hit the right rear bumper of the                                                 718.331.3805
10/6/2010    New York - Downtown       Wasiq Rehmat                    ND201          FAM2057           Front Left Bumper                           other car. MDX sustained scratches and dents on the front left bumper. Received - Info and Pictures (10/6)             Claim # 382980                                             10/11/2010                       10/21/2010
10/7/2010    Minneapolis                                               MN201          450 DTT           Rear door (passenger side)                  Minor dent on frame of door                                              Received - Pictures (10/14)
                                                                                                                                                    A driver of the taxi van opened his door while our MDX is passing by and                                               Goodson Acura
                                                                                                                                                    gave our MDXs a few scrapes and scratches. The other car had                                                           (972)-554-8705                      LeasePlan still reviewing
10/7/2010    Dallas                    Thomas Ellison                  DA202          BV9H296           Right side fender and right side mirror     scratches on the passenger door.                                         Received - Info and Pictures (10/7)           Claim # 383006                      estimate - 10/11                                        10/27/2010
                                                                                                                                                                                                                                                                           Honda Carland
                                                                                                                                                    Driver was leaving the parking lot of Lennox Mall. As he was leaving he                                                11085 Alpharetta Hwy
                                                                                                                                                    switched out of the right lane in the far left lane by going around the car                                            Roswell, GA
                                                                                                                                                    in front of him. As he proceeded to make that change a car came into his                                               770-993-2805
10/9/2010    Atlanta Downtown          Frank Kelly                     AD201          BMP8927           Right side (both passenger doors)           lane and hit the side of the car.                                             Received - Pictures (10/11)              Claim # 383347 (LeasePlan)                                                                  11/16/2010 Y
10/14/2010   South Beach                                               SB202          332 YLU           Driver's door                               Minor scratch                                                                 Received - Pictures (10/14)
10/19/2010   Dallas                                                    DA201          BV9H295           Rear rim (driver's side)                    Minor scratch                                                                 Received - Pictures (10/19)
10/19/2010   Dallas                                                    DA201          BV9H295           Rear bumper                                 Minor scratches                                                               Received - Pictures (10/19)
                                                                                                                                                                                                                                                                           Major Auto Body
                                                                                                                                                                                                                                                                           240 12th Street
                                                                                                                                                                                                                                                                           San Francisco, CA 94103
                                                                                                                                                    Acura was rear ended while waiting at a red light. The impact caused a                                                 415-864-3699
10/21/2010   San Francisco             Deen Dell                       SF201          6NDU028           Rear Bumper                                 scratch on the rear bumper.                                                   Received - Info and Pictures (10/22)     Claim #: 384671                                            11/15/2010                       11/18/2010

                                                                                                                                                                                                                                                                           Honda Carland
                                                                                                                                                                                                                                                                           11085 Alpharetta Hwy,
                                                                                                                                                                                                                                                                           Roswell, GA
                                                                                                                                                    Scratch was noticed on the daily walk around form. Picture was sent on        Received - Pictures (10/24), waiting     770-993-2805
10/24/2010   Midtown                   N/A                             AM201          BMP3083           Left Rear Panel/Fender                      10/25.                                                                        for info                                 Claim #385167                                                                                 11/1/2010

10/29/2010   Silicon Valley            N/A                             SV201          6NDU026           Rear door (driver side)                     Also upon inspection this morning, a very small scratch was noticed.    Received - Pictures (10/29)
                                                                                                                                                    Acura Driver was traveling 25 mph going East on Oak in the middle lane,
                                                                                                                                                    all 3 lanes are required to turn left onto Franklin. Acura driver was
                                                                                                                                                    making a legal left turn in the middle lane on a green light when other                                                Major Auto Body
                                                                                                                                                    vehicle (Winnie Yan) hit the Acura broadside during the turn onto                                                      240 12th Street
                                                                                                                                                    Franklin. Winnie Yan, the other driver involved, was traveling West on                                                 San Francisco, CA 94103
                                                                                                                                                    Oak and was required to turn right onto Franklin. She had a solid red                                                  415-864-3699
10/29/2010   San Francisco             Thomas Carl Russell             SF202          6NDU027           Rear door (passenger side)                  light when she turned.                                                  Received - Info and Pictures (10/29)           Claim #: 385208                                            10/29/2010                       11/15/2010 Y
                                                                                                                                                                                                                                                                           Acura of Seattle
                                                                                                                                                                                                                                                                           301 Baker Blvd
                                                                                                                                                                                                                                                                           Tukwila, WA 98188
11/1/2010    Seattle                                                   SE202          AWR352            Third row seating carpeting                 Carpet tear.                                                                  Received - Pictures (11/9)               206-433-1000
                                                                                                                                                                                                                                                                           McGrath Nissan Honda
                                                                                                                                                                                                                                                                           945 E. Chicago Street
                                                                                                                                                                                                                                                                           Elgin, IL 60120
                                                                                                                                                                                                                                                                           847.695.6700 (Dan)
11/1/2010    Chicago - Lakeshore                                       CL202          K711234           Rear door (trunk)                           Dent; damages discovered during walk around.                                  Received - Pictures                      Claim # 288327                                                                                11/9/2010

                                                                                                                                                    John drove West on B Street and pulled into the valet loading zone at
                                                                                                                                                    750 B Street (Symphony Towers) to drop off guest. He started backing
                                                                                                                                                    out to get around the car in front of him and didn't see the car that pulled
                                                                                                                                                    directly behind the MDX. The MDX back bumper hit the front bumper of
                                                                                                                                                    the car behind him. Both drivers got out of the car to check the
                                                                                                                                                    damages. There was no apparent damage to either bumper. We
                                                                                                                                                    exchanged our information (name, phone, insurance, etc.). The other
                                                                                                                                                    driver, Jason, said that he did not see any damage, but would have a
                                                                                                                                                    auto repair shop take a look at the car (because he already needed to go
11/8/2010    San Diego                 John Armour                     SD201          6LNJ149           N/A                                         to the shop for other reasons).                                              Received - Info (11/10)
                                                                                                                                                                                                                                                                           Honda Carland
                                                                                                                                                 Driver was going north on the left lane of a one way street, and the other                                                11085 Alpharetta Hwy,
                                                                                                                                                 driver in the right lane, veered into his lane and side swiped him (not                                                   Roswell, GA
                                                                                                                                                 sure if swerving or was trying to make a lane change). Speed limit was                                                    770-993-2805 (David)
11/9/2010    Atlanta - Buckhead        Dave Wylie                      AB201          BND0982           Front fender and front bumper (passenger 35 mph and both (right ofwere going about 20-25 mph. (passenger side), front right rim and Pictures (11/9)
                                                                                                                                                 side), front panel drivers windshield), rear view mirror                   Received - Info                                Claim #: 386094                                             11/9/2010                       11/26/2010
                                                                 Minor damages            In-process of repair

Acura Experience Vehicle Incidents                              Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                      Status                                                         STATUS
                                                                                                                                                                                                                                                                                                                                                                                                                      Driver put on
Date                     Location                      Driver              Vehicle ID   License Number                 Damaged Area                                                 Incident Details                                              Info Received                                 Auto Shop                      Date of Vehicle Drop Off           Date of Vehicle Pick Up          Decal Necessary?    probation?     Reported to Insurance?
                                                                                                                                                                                                                                                                               R & J Collision Inc
                                                                                                                                                                                                                                                                               1672-62nd Street
                                                                                                                                                       Driver, said that the car that scratched into him was making a left hand                                                Brooklyn, NY 11204
                                                                                                                                                       turn from the right hand lane. He was in the center lane on 54th St                                                     718.331.3805
11/11/2010   New York - Lexington      Nicolas                           NY202          FAM2054           Front bumper (passenger side)                continuing straight and the car crashed into him.                              Received - Pictures (11/12)              Claim # 386530                                                                                       11/23/2010
                                                                                                                                                       Dent found during walk around
11/15/2010   Dallas                                                      DA201          BV9H295           Passenger door                               Chloe confirmed on 12/15 that dent was not noticeable.                         Received - Pictures (11/15)
                                                                                                                                                                                                                                                                               Original Autobody & Paint
                                                                                                                                                                                                                                                                               12248 Aurora Ave. N.
                                                                                                                                                                                                                                                                               Seattle, WA 98133
                                                                                                                                                                                                                                                                               (206) 365-9680
11/16/2010   Seattle                   Brian Good/Jesus                  SE202          AAW1352           Wheel well (driver side)                     Dent found during walk around                                                  Received - Pictures (11/16)              Claim #289949                                                    11/22/2010                          11/23/2010
                                                                                                                                                                                                                                                                               Goodson Acura
                                                                                                                                                                                                                                                                               1750 East Airport Freeway
                                                                                                                                                                                                                                                                               Irving, TX 75062
                                                                                                                                                       Driver was parked curbside, when van trying to pull out from behind                                                     (972) 554-0505
11/17/2010   Dallas                    Thomas Ellison                    DA202          BV9H296           Rear panel and bumper (driver side)          struck the Acura.                                                              Received - Info and Pictures (11/17)     Claim #386960                              11/18/2010Approved 12/2             Estimated 12/8/2010
11/18/2010   Silicon Valley                                              SV201                            Rear bumper                                  Scuff                                                                          Received - Pictures (11/17)
11/18/2010   Scottsdale                                                  SC202          ALT4221           Rear seat (second row)                       Two scratches in leather                                                       Received - Pictures (11/18)              480.538.4697 (Ray)                                                             Estimated 12/13
                                                                                                                                                                                                                                                                               R & J Collision Inc
                                                                                                                                                                                                                                                                               1672-62nd Street
                                                                                                                                                                                                                                                                               Brooklyn, NY 11204
                                                                                                                                                       Driver was parked in front of the hotel. Cab was pulling out and got too                                                718.331.3805
11/21/2010   New York - Lexington      William Guzman                    NY201          FAM 2056          Right rear passenger door                    close and scratched the rear passenger side and door of the MDX.               Received - Info (11/21)                  Claim # 290492                                                   11/26/2010                           12/6/2010
11/24/2010   Washington DC                                               DC202          4MD2568           Rear door (driver side)                      Minor ding                                                                     Received - Info (11/25)
11/29/2010   Boston                                                      BS201          218 KL5           Rims (both passenger side)                   Minor scratches                                                                Received - Info (12/2)
12/9/2010    New York - Lexington                                        NY202          FAM2054           Rear trunk                                   Minor ding                                                                     Received - Picture (12/10)
12/9/2010    Hoboken                                                     HO201          FAM2059           Rear wheel well (passenger side)             Minor ding                                                                     Received - Picture (12/22)
12/9/2010    Hoboken                                                     HO201          FAM2059           Driver's door                                Minor ding                                                                     Received - Picture (12/22)

                                                                                                                                                       The Acura Driver was stopped at the light when the other car involved
                                                                                                                                                       grazed the left rear bumper while trying to park by the curb on our
                                                                                                                                                       driver’s left hand side, causing a minor scratch. The police was called
                                                                                                                                                       and did arrive on the scene. The driver asked the cop to fill out the police                                            R & J Collision Inc
                                                                                                                                                       report but he said that is not necessary for such a minor damage. The                                                   1672-62nd Street
                                                                                                                                                       police officer gave the driver his card. His name is Peter Rodeschin and                                                Brooklyn, NY 11204
                                                                                                                                                       his precinct is located at 357 W 35 Street, NY NY 10001. Phone # 212                                                    718.331.3805                               Cancelled claim - 2/8 - no longer
12/14/2010   New York Downtown         Marius Constantin                 ND202          FAM 2058          Left Rear Bumper                             239 9811 for our reference.                                                    Received - Info and Pictures (12/15)     Claim # 389534                             in possession of the vehicle
12/14/2010   Washington DC                                               DC201          4MD2569           Rear panel (passenger side)                  Minor dent                                                                     Received - Picture (12/15)
                                                                                                                                                       Milton took a ride and ended up sliding into the curb. No significant
12/16/2010   Atlanta - Buckhead        Milton Horton                     AB202          BMP6468           Front passenger rim                          property damage. Only a 3" scrape on the rim.                                  Received - Picture (12/16)
12/16/2010   Austin                                                      AU201                            Rear bumper (passenger side)                 Minor scuff                                                                    Received - Picture (12/15)
12/17/2010   New York - Lexington                                        NY202          FAM2054           Rear bumper (passenger side)                 Minor scuff
                                                                                                                                                       There was a limo bus that was in the loading zone. The driver was
                                                                                                                                                       backing up and the limo bus started moving forward. The metal bumper
12/17/2010   New Orleans                                                 NO201          VBH 197           Rear bumper (passenger side)                 from the bus hit the side panel of the Acura.                                  Received - Picture (1/5)                                                                                                                        1/1/2011
                                                                                                                                                                                                                                                                               Austin Impact Center
                                                                                                                                                                                                                                                                               5821 NORTH IH 35
                                                                                                                                                                                                                                                                               Austin, TX 78723
                                                                                                                                                       At 11:43 am CST the driver was involved in a minor collision with a pole                                                512.450.0022 (Roger Garcia)
12/18/2010   Austin                    Terry Irwin                       AU201                            Rear bumper, rear panel (passenger side)     while backing up in the parking garage.                                        Received - Info and Pictures (12/18)     Claim #: 389781                                                  12/21/2010 Estimated: 12/23 (try to get it done before Friday)
12/20/2010   Dallas                                                      DA201          BV9H295           Rear wheel well (driver's side)              Minor dent                                                                     Received - Picture (12/20)
12/20/2010   Atlanta - Midtown                                           AM201          BMP6083           Rear tail light                              Crack                                                                          Received - Picture (12/25)
12/21/2010   San Francisco                                               SF202          6NDU027           Front wheel/rim (driver's side)              Scratches                                                                      Received - Picture (12/21)
12/22/2010   Hoboken                                                     HO201          FAM2059           Trunk door                                   Minor scratches                                                                Received - Picture (12/22)
                                                                                                          Rear wheel well (passenger and driver
12/22/2010   Hoboken                                                     HO201          FAM2059           side)                                        Minor scratches                                                                Received - Picture (12/22)

                                                                                                                                                       1st Incident: Hit and Run. Driver came back to see scratches on the left                                                R & J Collision Inc
                                                                                                                                                       rear door.                                                                                                              1672-62nd Street
                                                                                                                                                       2nd Incident: Chauffeur was stopped at a red light in the right lane. The                                               Brooklyn, NY 11204
                                                                                                                                                       other car hit the MDX on the right side. The other car seemed to be on                                                  718.331.3805
12/30/2010   New York Times Square     Philip Leggio                     NT111          FVV 5460          Lerft rear door (1st incident), Left rear wheel well (2nd incident) on the same direction as the MDX)
                                                                                                                                                       the next lane (going                                                           Received - Info and Pictures (1/3)       Claim # 5390991                                                    1/5/2011                           1/14/2011 Y
                                                                                                                                                       The cars were parked overnight at the W garage on New Year’s eve
                                                                                                                                                       when there seemed to be an attempted burglary. In an attempt to steal
                                                                                                                                                       the MDX, the burglar did a little damage to the driver’s door. It looks like
                                                                                                                                                       the burglar succeeded in stealing someone else’s vehicle that was near
1/1/2011     Dallas                                                      DA201          BV9H295           Driver's door                                our MDX.                                                                       Received - Picture (1/1)
                                                                                                                                                       A taxi door hit the right side of car leaving a paint mark approximately
                                                                                                                                                       1/2" square on the edge of the driver's door. The Acura was parked
1/3/2011     Washington DC             David Zarate                      DC202          4MD2568           Driver's door                                correctly loading passengers.                                                  Received - Picture (1/4)
1/5/2011     New York - Downtown                                         ND111          FFV 5461                                                       Tail light that was cracked by falling ice                                     Received - Picture (1/6)                 Being taken to the dealership this week.
1/5/2011     Chicago - Lakeshore                                         CL201          K711235           Rear Bumper (right side)                     Scrapes                                                                        Received - Picture (1/6)
1/10/2011    San Francisco             Deen Dell                                                                                                       Vehicle won't go over 20 mph. Towed to the dealership.
1/11/2011    Dallas                                                      DA111          CJ7J159           Rear door (passenger side)                   Minor ding                                                                     Received - Picture (1/12)
                                                                                                                                                                                                                                                                               Bill Page Honda
                                                                                                                                                                                                                                                                               8502 Lee Highway
                                                                                                                                                                                                                                                                               Fairfax, VA
                                                                                                                                                       Acquired scratches and paint scrapes after being turned in to WHEELS                                                    (703) 752-3472
1/13/2011    Washington DC             Turned in to Valet                DC111          6AD9639           Front Left Bumper                            at 8 p.m.                                                            Received - Info and Pictures (1/14)                LeasePlan Claim #5392235                                                                              1/31/2011 N
1/13/2011    Atlanta - Midtown                                           AM111                            Front rim (passenger side)                   Scratches found during site visit.                                   Received - Pictures (1/24)
1/17/2011    Seattle                                                     SE111          ACX8281           Trunk interior/back of third row seat        Carpeting is lifting up                                              Received - Picture (1/17)

                                                                                                                                                       Acura was hit on driver side middle of car (between front and back                                                      Gerber Collision & Glass
                                                                                                                                                       passenger). In the front entrance of Office max before the driver could                                                 8150 E. Raintree Dr. STE B
                                                                                                                                                       pull away, the other driver in the first handicap space decided to pull out.                                            Scottsdale, AZ 85260
                                                                                                                                                       The Acura vehicle was currently blocking the space waiting for another                                                  (480) 998-5030
1/17/2011    Scottsdale                Nicholas Sandoval                 SC111          C024721           Driver side (both doors)                     car to pull out. Ms. Scott pulled back and ran into the Acura.               Received - Info and Pictures (1/18)        Claim #: 5392642                                                                                       2/4/2011 Y
1/20/2011    Fort Lauderdale                                             FL111          AKD L33           Front wheel well (driver side)               Minor scratch (2.5"-3") found during walk around                             Received - Info and Pictures (1/18)
                                                                                                                                                                                                                                                                               Bumper Guys
                                                                                                                                                                                                                                                                               3746 Main St.
                                                                                                                                                                                                                                                                               San Diego, CA 92113
                                                                                                                                                                                                                                                                               619.237.1353 (Yolanda)
1/26/2011    San Diego                                                   SD111          6PAB274           Rear door (passenger side)                   Dent found during walk around                                                  Received - Picture (1/26)                Claim #: 1298144                                                                                       2/9/2011

                                                                                                                                                       The small access road that the hotel uses to access their garage had
                                                                                                                                                       snow/ice , and in order for Mike, the driver to pass through the street and                                             Don’s Autobody
                                                                                                                                                       make a slight turn, he had to drive the right side of the MDX onto the                                                  204 Felton Street
                                                                                                                                                       snow pile. Once on the snow, the car slid to the left, bumping the car in                                               Waltham, MA
                                                                                                                                                       to one of the bollard/pole lining the left side of the road. The MDX                                                    (781) 899-4640 (Brian)
1/27/2011    Boston                    Michael Landberg                  BS111          9TE480            Left Rear Wheel Well                         acquired a dent by the left rear door/by the wheel well area.               Received - Info and Pictures (1/28)         Claim #: 5393825                                                                                      2/25/2011
                                                                                                                                                                                                                                                                               R & J Collision Inc
                                                                                                                                                       Chauffeur was sitting in the vehicle with passenger inside. Vehicle was                                                 1672-62nd Street
                                                                                                                                                       parked at 244 West 14th Street in NYC. A tow truck backed up and hit                                                    Brooklyn, NY 11204
                                                                                                                                                       the Acura. It was dark and snowy. There were 2 lanes of travel not                                                      718.331.3805
1/27/2011    New York - Times Square   Micahel Riddell                   NT111          FFV 5460          Front bumper and grill cowl                  counting the parked vehicles.                                                  Received - Info and Pictures (1/28)      Claim # 1298496                                                                                       2/11/2011
1/30/2011    Dallas                                                      DA111          CJ7J159           Front (next to grill)                        Minor scratch                                                                  Received - Picture (1/31)
1/30/2011    New York - Downtown                                         ND111          FFV 5461          Side mirror (passenger side)                 Parts are detaching                                                            Received - Picture (2/8)
1/31/2011    Seattle                                                     SE112          ACX8282           Rear bumper applique                         Minor peel in plastic                                                          Received - Picture (1/31)

                                                                                                                                                       The Acura was parked out front. There was an incident when a cab slid
                                                                                                                                                       toward the car. The door ambassadors Steven and Stanley saw the cab
                                                                                                                                                       slide. The team was not certain/did not think the cab hit the car. The
                                                                                                                                                       driver ran out and checked the rear and didn’t see anything. The side                                                   MCGRATH BUICK NISSAN HONDA
                                                                                                                                                       where it is believed was hit by the cab was not checked. The snow was                                                   945 E. Chicago Street
                                                                                                                                                       coming down so it was difficult to see anything. It is believed this was                                                Elgin, IL 60120
                                                                                                          Rear bumper and side panel (driver's         the time the incident occurred although we didn’t learn of the damages                                                  847.695.6700
2/1/2011     Chicago - Lakeshore       Casey Degnan                      CL111          L305946           side)                                        until the evening walk around.                                                 Received - Info and Pictures (2/2)       Claim #: 1299068                                                   2/3/2011                            2/9/2011
2/3/2011     Seattle                                                     SE111          ACX8281           Side mirror (passenger side)                 Minor scrapes found during morning walk around.                                Received - Picture (2/3)
2/4/2011     Austin                                                      AU112          CK1F875           Trunk Carpet                                 Large scrape marks in the lining (due to luggage)                              Received - Picture (2/4)
2/5/2011     Seattle                                                     SE112          ACX8282           Front bumper                                 Minor scratches.                                                               Received - Picture (2/5)
                                                            Minor damages            In-process of repair

Acura Experience Vehicle Incidents                         Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                              Status                                            STATUS
                                                                                                                                                                                                                                                                                                                                                                                                       Driver put on
Date                    Location                  Driver              Vehicle ID   License Number                    Damaged Area                                          Incident Details                                               Info Received                                Auto Shop         Date of Vehicle Drop Off             Date of Vehicle Pick Up               Decal Necessary?    probation?     Reported to Insurance?
                                                                                                                                                                                                                                                                       Gerber Collision & Glass
                                                                                                                                                                                                                                                                       8150 E. Raintree Dr. STE B
                                                                                                                                                                                                                                                                       Scottsdale, AZ 85260
                                                                                                                                              When the Acura was being brought up from the garage, it was scrapped                                                     (480) 998-5030
2/7/2011    Scottsdale             Nicholas Sandoval                SC111                            Rear door (passenger side)               along a pillar that the car was parked next too.                                Received - Info and Pictures (2/7)       Claim #: 5395093                                                                         2/21/2011
2/8/2011    New York - Lexington                                    NY112          FAM 5459          Rear door (driver side)                  Minor scratch found during walk around                                          Received - Picture (2/8)
2/18/2011   Washington DC                                           DC111          6AD9639           Front wheel well (passenger side)        Scratches. Most of the paint from impact was buffed out.                        Received - Picture (2/18)
2/21/2011   Austin                                                  AU112          CK1F875           Hood                                     Minor chip dicovered during walk-around.                                        Received - Picture (2/21)
2/21/2011   Austin                                                  AU112          CK1F875           Driver's door                            Minor chip dicovered during walk-around.                                        Received - Picture (2/21)

                                                                                                                                              Small scratch. Gina parked the car in front of the W Hotel. One of the
                                                                                                                                              hotel contracted workers (Tom Lane) had a long pole in his hand. He
2/23/2011   San Diego              Gina Montiel                     SD111          6PAB274           Driver's door                            walked by the Acura vehicle and scratched it by mistake with the pole.          Received - Info and Pictures (2/23)                                                             3/7/2011                           3/9/2011
                                                                                                                                                                                                                                                                       Honda Carland
                                                                                                                                                                                                                                                                       11085 Alpharetta Hwy
                                                                                                                                                                                                                                                                       Roswell, GA
                                                                                                                                              Driver was proceeding through an intersection when another car ran                                                       770-993-2805
2/25/2011   Atlanta - Downtown     Aaron Byrnes                     AD111          BQG0239           Front bumper                             through a flashing red light and caused a collision.                            Received - Info and Pictures (2/25)      Claim #5397490               estimate approved - 3/7              estimated - 3/21
3/4/2011    Austin                                                  AU112          CK1F875           Rear bumper                              Minor air bubble in applique                                                    Received - Picture (3/4)
3/4/2011    Austin                                                  AU111          CK1F876           Rear bumper                              Minor scratch                                                                   Received - Picture (3/4)
3/5/2011    Austin                                                  AU112          CK1F875           Driver's seat (interior)                 Wear and tears                                                                  Received - Picture (3/6)                                                                      3/31/2011                           3/31/2011
3/6/2011    Austin                                                  AU112          CK1F875           Rims (rear passenger side)               Minor scratch                                                                   Received - Picture (3/7)
                                                                                                                                              Incident happened at 1:30 pm., 03-06-2011, in Washington circle. It is
                                                                                                                                              paved and multilane. Vehicles were eastbound. MDX was inside traffic
                                                                                                                                              and had right of way over entering traffic from New Hampshire Ave NW                                                     Bill Page Honda
                                                                                                                                              area. Offending traffic tried to merge into or pass MDX scraping on right                                                8502 Lee Highway
                                                                                                                                              rear door. MDX pulled over. Offending traffic did not. MDX called police                                                 Fairfax, VA
                                                                                                     Right Rear Passenger door and wheel      who answered but did not respond to site in 1.5 hours. MDX returned to                                                   (703) 752-3472
3/6/2011    Washington DC          Chris Brown                      DC112          6AD9640           well                                     W Hotel.                                                                        Received - Info and Pictures (3/7)       Claim #5398594               3/8/11 (for estimate)                estimated - 3/24                       Y
                                                                                                                                              Power-steering column to be replaced. Once finished, passenger
3/3/2011    Atlanta - Buckhead                                                                       Power Steering (internal)                airbags off" indicator came on.
                                                                                                                                                                                                                                                                       Lamettry’s Body Shop
                                                                                                                                              The driver was at the hotel’s loading dock, and there were two trucks                                                    501 West 77th St.
                                                                                                                                              blocking the loading dock exit. He was moving through an opening                                                         Richfield, MN 55423
                                                                                                                                              between the truck and the yellow steel pillar. He did not see the bottom                                                 (612) 866-0016
3/10/2011   Minneapolis            Ryan Haeg                        MN111          345 EUA           Passenger Doors                          portion of pillar, and it scraped both of the passenger doors.                  Received - Info and Pictures (3/10)      Claim #: 5399106                                                  estimated - 3/21                       Y

                                                                                                                                              As the driver was backing up into the space on the ramp in front of the
                                                                                                                                              W Hotel (where the cars are usually staged) after checking that there                                                    3 Point Paint & Body Works
                                                                                                                                              were no cars in his way, a red Porsche came around the curve very fast                                                   3566 Northwest 32nd Street
                                                                                                                                              and passed his passed the MDX on the passenger side. As the Porsche                                                      Miami, FL 33142-5721
                                                                                                                                              passed, it clipped the MDX’s passenger side, causing a scratch on the                                                    (305) 634-9741
3/11/2011   South Beach            Carlos Barrios                   SB111          ALU4016           Rear bumper (passenger side)             rear passenger side bumper.                                                     Received - Info and Pictures (3/11)      Claim #: 5399470                                       4/5/2011                                  8-Apr
                                                                                                                                              Scratches. Most likely happened in the garage; discovered during walk
                                                                                                                                              around. Dealership was able to minimize appearance of scratches by
3/17/2011   New York - Downtown                                     ND111          FFV 5461          Front bumper (passenger side)            buffing.                                                                        Received - Picture (3/25)
3/21/2011   Los Angeles                                             LA111          6PTZ253           Rim (front, passenger side)              Scratches discovered during walk around                                         Received - Picture (3/30)
3/23/2011   Austin                                                  AU111          CK1F876           Rim (rear, passenger side)               Scratches discovered during walk around                                         Received - Picture (3/23)
3/25/2011   Austin                                                  AU112          CK1F875           Rim (rear, driver side)                  Scratches discovered during walk around                                         Received - Picture (3/26)
                                                                                                                                                                                                                                                                       Bumper Guys
                                                                                                                                                                                                                                                                       3746 Main St.
                                                                                                                                              John dropped off a guest at the convention center. As he was leaving                                                     San Diego, CA 92113
                                                                                                                                              the convention center drive waiting at the light to make a U-Turn onto                                                   619.237.1353
3/31/2011   San Diego              John David Armour                SD111          6PAB274           Rear bumper , right rear exhaust bent    Harbor Drive a car struck him from behind.                                      Received - Info and Pictures (3/31)      Claim #: 5401795                                       4/8/2011                             12-Apr
                                                                                                                                              Scratches. Most likely happened in the garage; discovered during walk
                                                                                                                                              around. Dealership was able to minimize appearance of scratches by
4/1/2011    New York - Downtown                                     ND111          FFV 5461          Side view mirror (passenger side)        buffing.
4/3/2011    Austin                                                  AU112          CK1F875           Rim (front, driver side)                 Scratches discovered during walk around                                         Received - Pictures (4/5)
                                                                                                                                                                                                                                                                       Hinshaws Auto Body
                                                                                                                                                                                                                                                                       812 35th St.
                                                                                                                                              After returning from a trip the vehicle incurred a few small scratches                                                   Auburn, WA 98001
                                                                                                                                              behind the right rear tire well. The driver backed too close to the wall of                                              253.833.3366
4/8/2011    Seattle                Brian Good                       SE111          ACX8281           Rear bumper (right side)                 the valet garage.                                                               Received - Info and Pictures (4/11)      Claim #: 5402984             4/19 Estimate to be approved                                   21-Apr
4/8/2011    Silicon Valley                                          SV111          6PVW301           Passenger door (front)                   Dent discovered during walk around                                              Received - Info and Pictures (4/8)
4/10/2011   Austin                                                  AU112          CK1F875           Side view mirror (passenger side)        Minor scratch discovered during walk around                                     Received - Pictures (4/10)
4/10/2011   Austin                                                  AU112          CK1F875           Rear bumper                              Minor scratch discovered during walk around                                     Received - Pictures (4/10)
                                                                                                                                                                                                                                                                       Honda Carland
                                                                                                                                                                                                                                                                       11085 Alpharetta Hwy
                                                                                                                                                                                                                                                                       Roswell, GA
                                                                                                                                                                                                                                                                       770-993-2805 (Dave)
4/12/2011   Atlanta - Midtown                                       AM111          BQS9148           Front bumper (driver's side)             Possibly hit and run - W staff is investigating.                                Received - Info and Pictures (4/13)      Claim #5404104                                         5/2/2011                              5-May
4/13/2011   New Orleans                                             NO112          TWJ351            Rear bumper                              Minor scratches
4/13/2011   New Orleans                                             NO112          TWJ351            Side view mirror (passenger side)
4/14/2011   Austin                                                  AU112          CK1F875           Front wheel well (passenger side)        Minor scratch                                                                   Received - Pictures (4/14)
4/23/2011   Washington DC                                           DC111          6AD9639           Windshield (driver's side)               Minor chip
                                                                                                                                              After returning from a trip, the driver slightly rolled into another vehicle in
4/30/2011   Austin                                                  AU112          CK1F875           License plate                            stop-and-go traffic.                                                            Received - Info and Pictures (4/30)      Claim #: 5405078
5/1/2011    Washington DC                                           DC112          6AD9640           Rear bumper                              Minor scuffs                                                                    Received - Pictures (5/1)
                                                                                                                                                                                                                                                                       Goodson Acura
                                                                                                                                                                                                                                                                       1750 E. Airport Fwy
                                                                                                                                                                                                                                                                       Irving, TX 75062
                                                                                                                                              Driver was backing up to park the vehicle causing damage to the Acura                                                    (972) 554-0505
5/4/2011    Dallas                 Daneiel Duane Garvin             DA112          CJ7160            Left Rear pannel                         and parked car in Parking lot D.                                                Received- Pictures (5/4)                 Claim #5406152                                         5/5/2011                             13-May
5/6/2011    Atlanta - Buckhead                                      AB111          BQS9147           Rim (rear passenger)                     Scratches                                                                       Received- Pictures (5/6)
5/6/2011    Atlanta - Buckhead                                      AB111          BQS9147           Side view mirror (passenger side)        Scratch - possibly done by evening driver                                       Received- Pictures (5/6)
5/6/2011    New York - Lexington                                    NY111          FFV 5458          Rear door (driver side)                  Scratches                                                                       Received- Pictures (5/6)
5/6/2011    New York - Lexington                                    NY111          FFV 5458          Front bumper (left side)                 Scratches                                                                       Received- Pictures (5/6)
5/7/2011    Silicon Valley                                          SV111          6PVW301           Rear hatch                               Minor scratch                                                                   Received- Pictures (5/10)
5/7/2011    Fort Lauderdale                                         FL111          AKD L33           Rear wheel well (right side)             Minor scratch                                                                   Received- Pictures (5/10)
5/9/2011    San Francisco                                           SF112          6PVW303           Rear door (driver side)                  Minor scuff discovered during walk-around.                                      Received- Pictures (5/9)
                                                                                                                                                                                                                                                                       R & J Collision Inc
                                                                                                                                            MDX was proceeding southbound on Lexington Ave (one way street) in                                                         1672-62nd Street
                                                                                                                                            second lane. Another vehicle in the third lane was attempting to change                                                    Brooklyn, NY 11204
                                                                                                     Front bumper and wheel well (passenger lanes in front of the MDX. Unfortunately, the car crossed over and hit the                                                 718.331.3805
5/10/2011   New York - Lexington                                    NY112          FFV 5459          side)                                  MDX. Deep scratches and dents caused by collision.                                Received - Info and Pictures (5/10)      Claim #5406950                                                                              23-May
5/15/2011   Austin                                                  AU112          CK1F875           Driver's door                          Minor scratches                                                                   Received- Pictures (5/16)
5/15/2011   Atlanta - Downtown                                      AD111          BQG0239           Bumper                                 Scratch                                                                           Received- Pictures (5/15)
5/15/2011   Atlanta - Downtown                                      AD111          BQG0239           Rim (rear, passenger side)             Scratches                                                                         Received- Pictures (5/15)
5/15/2011   Atlanta - Downtown                                      AD111          BQG0239           Rim (rear, driver side)                Scratches                                                                         Received- Pictures (5/15)
5/19/2011   Austin                                                  AU112          CK1F875           Front bumper                           Minor scrape                                                                      Received- Pictures (5/19)

                                                                                                                                              At approximately 2:15 p.m. the valet attendant (Louis Johnson) hopped
                                                                                                                                              into a guest car (ticket 538970) and put the vehicle into drive. Before                                                  Gerber Collision & Glass
                                                                                                                                              letting his foot off the brake, he checked the passenger side view mirror                                                8150 E. Raintree Dr. STE B
                                                                                                                                              for traffic. He did not see anything in the mirror. Once he took his foot off                                            Scottsdale, AZ 85260
                                                                                                     Driver's side door and fender severely   the brake and turned the wheel, he was hitting the W Acura. At the time,                                                 (480) 998-5030
5/21/2011   Scottsdale             Ryan Harter (W Talent)           SC112          APB0074           damaged (does not open)                  Ryan Harter was in the Acura.                                                   Received - Info and Pictures (5/23)      Claim #: 5408472                                     5/21/2011                               2-Jun
5/21/2011   Boston                                                  BS111          9TE 480           Front rim (passenger side)               Scratches                                                                       Received- Pictures (6/14)
5/27/2011   New York - Lexington                                    NY111          FFV 5458          Rear door (passenger side)               Minor scuff                                                                     Received- Pictures (5/23)
5/28/2011   Austin                                                  AU111          CK1F876           Rear door (driver side)                  Minor scratch                                                                   Received- Pictures (5/28)
6/4/2011    Austin                                                  AU111          CK1F876           Rear door (passenger side)               Minor scratch                                                                   Received- Pictures (6/4)
                                                                                                                                                                                                                                                                       Gerber Collision & Glass
                                                                                                                                                                                                                                                                       1060 West Huron
                                                                                                                                              Acura car was at a stand still at light. Other car tried to go around to the                                             Chicago IL
                                                                                                                                              left land and side swiped back driver side. Quarter side panel and                                                       (312) 491-0482
6/4/2011    Chicago Lakeshore      Mark Aguilar                     CL112          K974005           Quarter left side panel and bumper       bumper have very deep scratches.                                                Received- Info and Pictures (6/6)        Claim #1312378                                         6/7/2011                             11-Jun
                                                                                                                                                                                                                                                                       R & J Collision Inc.
                                                                                                                                                                                                                                                                       1672 62nd St.
                                                                                                                                                                                                                                                                       Brooklyn, NY
                                                                                                                                              Car was parked in front of hotel and a Honda Accord hit the driver door                                                  (718) 331-3805
6/5/2011    New York- Downtown     Wasiq Rehmat                     ND112          FFV5457           Driver door                              when passing by in front of the hotel.                                          Received- Infor and Pictures (6/6)       Claim #1312381                                                                              20-Jun
                                                               Minor damages            In-process of repair

Acura Experience Vehicle Incidents                            Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                 Status                                      STATUS
                                                                                                                                                                                                                                                                                                                                                                                              Driver put on
Date                   Location                      Driver              Vehicle ID    License Number               Damaged Area                                                Incident Details                                             Info Received                                Auto Shop    Date of Vehicle Drop Off          Date of Vehicle Pick Up           Decal Necessary?    probation?     Reported to Insurance?
6/7/2011     Dallas                                                    DA112          CJ7J160           Passenger door                             Minor scratch                                                                  Received- Pictures (6/7)
6/9/2011     Washington DC                                             DC111          6AD9639           Front wheel well (driver side)             Scuffs                                                                         Received- Pictures (6/10)
                                                                                                                                                                                                                                                                          Gerber Collision & Glass
                                                                                                                                                                                                                                                                          1060 West Huron
                                                                                                                                                                                                                                                                          Chicago IL
                                                                                                                                                   Stopped waiting for car to move and taxi pulled in front of me to drop off                                             (312) 491-0482
6/12/2011    Chicago Lakeshore         Beth A. Luparello               CL111          L305946           Lower side panel on the passenger side     passenger and hit the front side.                                              Received- Info and Pictures (6/13)      Claim #5410953                                                                      20-Jun
6/13/2011    San Francisco                                             SF111          6PVW302           Driver's door (interior)                   Minor scratch along edge of door                                               Received- Info and Pictures (6/14)
6/17/2011    Dallas                                                    DA112          CJ7J160           Passenger side (above rear door)           Minor scratch                                                                  Received- Pictures (6/17)
6/17/2011    Austin                                                    AU111          CK1F876           Passenger seat (leather interior)          Scratches in leather                                                           Received- Pictures (6/20)
                                                                                                                                                                                                                                                                          3 Point Paint & Body Works
                                                                                                                                                                                                                                                                          3566 Northwest 32nd Street
                                                                                                                                                   Dent and scratches from being striked by another vehicle (Toyota                                                       Miami, FL 33142-5721
                                                                                                                                                   Camry). Acura was stopped at a red light when another vehicle hit the                                                  (305) 634-9741
6/21/2011    South Beach                                               SB112          327 TAS           Rear door and rear panel (driver's side)   side of the vehicle.                                                           Received- Info and Pictures (6/21)      Claim #: 1314099                                                                         8-Jul
6/23/2011    New Orleans                                               NO112          TWJ351            Rear hatch                                 Minor dings due to hail discovered during site visit.                          Received- Pictures (6/23)
6/25/2011    Hoboken                                                   HO111          FFV5463           Rear wheel well (driver's side)            Minor scratch                                                                  Received- Pictures (7/5)
                                                                                                                                                                                                                                                                          Carrs Honda
                                                                                                                                                                                                                                                                          1920 West Peterson
                                                                                                                                                                                                                                                                          Chicago, 60645
                                                                                                                                                  Acura was stopped on ramp on Lakeshore Drive when another vehicle                                                       773.274.7777
6/26/2011    Chicago - City Center     Mark Smith                      CC111          L30 5947          Rear view mirror (passenger side)         (Penske rental, driver George Thomasson) hit the rear view mirror.              Received- Info and Pictures (6/26)      Claim: 5412809                                                                       13-Jul
                                                                                                                                                  Dents due to a sensor on the foshay parking garage door not
                                                                                                                                                  responding. As the driver was exiting the garage, both doors were open.                                                 Lamettry’s Body Shop
                                                                                                                                                  The driver stopped at top of the exit to let pedestrians walk by on the                                                 501 West 77th St.
                                                                                                                                                  sidewalk. The sensor on the left garage door didnt pick up the fact that                                                Richfield, MN 55423
                                                                                                                                                  the Acura was still there. The left door closed, and hit the front driver                                               (612) 866-0016
6/29/2011    Minneapolis               Ryan Haeg                       MN111          345 EUA           Driver's door                             side door of the vehicle putting two dents in it.                               Received- Info and Pictures (6/29)      Claim #: 5413212                                                                         8-Jul
7/4/2011     Dallas                                                    DA111          CJ7J159           Center console (interior)                 Minor scratch                                                                   Received- Pictures (7/4)
7/4/2011     Hollywood                                                 HW111          6PTZ254           Front rim (driver side)                   Scratches                                                                       Received- Pictures (7/4)
                                                                                                                                                  The incident happened on 3rd and Mission. The light on Mission was
                                                                                                                                                  green. Prior to the intersection, the Acura driver went to make a lane                                                  Major Auto Body
                                                                                                                                                  change to the left. The vehicle in the left lane stopped suddenly. The                                                  240 12th Street
                                                                                                                                                  Acura driver was unable to stop and the left front bumper/wheel well of                                                 San Francisco, CA 94103
                                                                                                                                                  the MDX made contact with the rear right corner panel of the other                                                      Phone: 415-864-3699
7/11/2011    San Francisco             Deen Dell                       SF112          6PVW303           Front bumper and wheel well (driver side) vehicle.                                                                        Received- Info and Pictures (7/11)      Claim #: 5414559                               7/11/2011                             20-Jul
7/11/2011    Atlanta - Midtown                                         AM111          BQS9148           Rear rim (passenger side)                 Scratches                                                                       Received- Pictures (7/11)
                                                                                                                                                                                                                                                                          Lamettry’s Body Shop
                                                                                                                                                                                                                                                                          501 West 77th St.
                                                                                                                                                                                                                                                                          Richfield, MN 55423
                                                                                                                                                   Driver scraped a pole/pillar in the parking garage while pulling out of a                                              (612) 866-0016
7/12/2011    Minneapolis               John Dahl                       MN111          345 EUA           Rear passenger quarter pannel              space.                                                                         Received- Info and Pictures (7/12)      Claim #: 1316144                                           ETA 7/22
7/13/2011    Washington DC                                             DC111          6AD9639           Front wheel well (driver side)             Scratches                                                                      Received- Pictures (7/13)
7/13/2011    Atlanta - Buckhead                                        AB111          BQS9147           Rear rim (driver's side)                   Scratches                                                                      Received- Pictures (7/13)
                                                                                                                                                   W employee was driving the MDX. A woman ran a red light and hit the                                                    Goodson Acura
                                                                                                                                                   MDX while it was crossing the intersection. There was a guest in the car,                                              1750 E. Airport Fwy
                                                                                                                                                   and she was ok and uninjured. The police was called, but they declined                                                 Irving, TX 75062
                                                                                                                                                   to show up since there was no one injured. The other driver’s insurance                                                (972) 554-0505
7/15/2011    Dallas                    Rorigo Moren (W Talent)         DA112          CJ7J160           Front bumper                               info was taken.                                                                Received- Info and Pictures (7/12)      Claim #5415276                                 7/16/2011                             28-Jul
7/24/2011    San Francisco                                             SF112          6PVW303           Rims                                       Scratches noted for all rims                                                   Received- Pictures (7/25)
7/25/2011    Hollywood                                                 HW112          6PTZ255           Rear rim (passenger side)                  Scratches                                                                      Received- Pictures (7/25)
7/25/2011    Chicago - City Center                                     CC111          L30 5947          Rear bumper                                Scratches and scuffs - touched up with paint.                                  Received- Pictures (7/25)
7/26/2011    New York - Lexington                                      NY112          FFV 5459          Rear panel (passenger side)                Minor scratches                                                                Received- Pictures (7/26)
7/27/2011    New York - Times Square                                   NT111          FFV 5460          Rear view mirror (both sides)              Minor scratches                                                                Received- Pictures (7/27)
                                                                                                                                                                                                                                                                          R & J Collision Inc.
                                                                                                                                                   Driver was on the corner of 47th and 7th in NYC and let an ambulance                                                   1672 62nd St.
                                                                                                                                                   pass him. Ambulance stopped and began to back up and hit the Acura.                                                    Brooklyn, NY 11204
                                                                                                                                                   Ambulance backed up because it's driver realized he wanted to go down                                                  (718) 331-3805
7/27/2011    New York - Times Square   Robert Khan (EmpireCLS)         NT111          FFV 5460          Front bumper                               7th because Broadway was closed.                                               Received- Info and Pictures (7/28)      Claim #5416741                                                                      15-Aug
                                                                                                                                                   On Thursday night, the Acura driver dropped off guests on Michigan
                                                                                                                                                   Ave. Unfortunately, in their haste to leave and before the driver could
                                                                                                                                                   open the door for them, one of the guests opened up the door on the left
                                                                                                                                                   hand side and clipped a passing taxi’s side mirror with the MDX door.
                                                                                                                                                   There are no damages to our vehicle, and only a minor scratch on the
7/28/2011    Chicago - City Center                                     CC111          L30 5947          N/A                                        cab’s mirror. The guest was ok.                                                Received- Info (8/1)
7/31/2011    Dallas                                                    DA112          CJ7J160           Rear door (driver side)                    Minor scratch                                                                  Received- Pictures (8/1)
                                                                                                                                                   A passenger in a limo opened up a door hitting the driver’s side front
                                                                                                                                                   door of the MDX - SM okayed damages do not need to get repaired at
8/10/2011    Minneapolis                                               MN111          345 EUA           Driver's door                              the moment.                                                                    Received- Pictures (8/10)
8/10/2011    Dallas                                                    DA111          CJ7J159           Rear rim (driver's side)                   Minor scratches                                                                Received- Pictures (8/10)
                                                                                                                                                                                                                                                                          Lamettry’s Body Shop
                                                                                                                                                                                                                                                                          501 West 77th St.
                                                                                                                                                   The door closed on the Acura while it was waiting for pedestrians to                                                   Richfield, MN 55423
                                                                                                                                                   cross. The driver was able to wipe off most of the paint from the garage                                               (612) 866-0016
8/12/2011    Minneapolis               Ryan Haeg                       MN111          345 EUA           Rear passenger quarter panel               door.                                                                          Received- Info and Pictures (8/12)      Claim #: 1319908                               8/12/2011                            26-Aug
8/16/2011    Dallas                                                    DA112          CJ7J160           Driver door                                Minor scratch above driver's door                                              Received- Pictures (8/16)
8/16/2011    Dallas                                                    DA112          CJ7J160           Rim (front, driver side)                   Chip                                                                           Received- Pictures (8/16)
                                                                                                                                                                                                                                                                          Lamettry’s Body Shop
                                                                                                                                                                                                                                                                          501 West 77th St.
                                                                                                                                                   Acura was parked in front of the hotel when another vehicle pulled up too                                              Richfield, MN 55423
                                                                                                                                                   closely in front of the car. The front bumper (driver’s side) was hit by the                                           (612) 866-0016
8/29/2011    Minneapolis               Ryan Haeg                       MN111          345 EUA           Front bumper (driver's side)               other vehicle.                                                                 Received- Info and Pictures (8/29)      Claim #: 5420919                               8/30/2011                             2-Sep
8/31/2011    Atlanta - Buckhead                                        AB111          BQS9147           Rear bumper                                Scuffs                                                                         Received- Pictures (8/31)                                                              11/7/2011                             9-Nov
9/5/2011     Dallas                                                    DA112          CJ7J160           Rear bumper                                Dent                                                                           Received- Pictures (9/6)
9/11/2011    Dallas                    W Talent                        DA112          CJ7J160           Rim (front, passenger side)                Minor scratches                                                                Received- Pictures (9/11)
9/12/2011    Dallas                                                    DA112          CJ7J160           Driver Seat                                Thread is coming out on drivers seat                                           Received- Pictures (9/12)
9/12/2011    Dallas                                                    DA112          CJ7J160           Driver door                                Minor scratches                                                                Received- Pictures (9/12)
9/12/2011    New York Downtown                                         ND112          FFV 5457          Driver Door                                Scratches                                                                      Received- Pictures (9/12)
9/14/2011    Austin                                                    AU112          CK1F875           Driver Door                                Scratches                                                                      Received- Pictures (9/14)
9/14/2011    Boston                                                    BS111          9TE 480           Passenger Door                             Scratches                                                                      Received- Pictures (9/14)
9/19/2011    Dallas                                                    DA112          CJ7J160           Driver Door                                Scratches                                                                      Received- Pictures (9/19)
9/19/2011    Seattle                                                   SE111          ACX8281           Driver Side Wheel                          Scratches                                                                      Received- Pictures (9/19)
9/20/2011    Dallas                                                    DA111          CJ7J159           Rims                                       Scratches                                                                      Received- Pictures (9/20)
9/20/2011    Dallas                                                    DA112          CJ7J159           Rims                                       Scratches                                                                      Received- Pictures (9/20)

                                                                                                                                                   Driver pulled up into 3260 Peachtree and the building has a circular drive                                             Honda Carland
                                                                                                                                                   with (5) pylons (each only 18" high). After dropping of the guest, a car                                               11085 Alpharetta Hwy
                                                                                                                                                   pulled up behind him and put on the flashers. From the driver's seat he                                                Roswell, GA
                                                                                                                                                   could no see plyon and accidentally scraped it.Driver accidentally rubbed                                              770-993-2805
9/22/2011    Atlanta - Buckhead        Dave Wylie                      AB112          BQG0238           Front bumper (passenger side)              up against some concrete pylons and scraped the paint.                     Received- Info and Pictures (9/22)          Claim # 1323925                                9/24/2011                             6-Oct
9/27/2011    New York - Lexington                                      NY111          FFV 5458          3rd row seat latch                         Broken; not able to pull down row                                                                                      Acura of Manhattan                                                                   7-Oct
10/7/2011    New York - Times Square                                   NT111          FFV 5460          Side Mirrors (driver and passenge side)    Minor scratches discovered during CGLC's visit                             Received- Pictures (10/7)
10/7/2011    Chicago - City Center                                     CC112          K97 4057          Front bumper                               Scuffs                                                                     Received- Pictures (10/7)
                                                                                                                                                                                                                                                                          Austin Impact Center
                                                                                                                                                                                                                                                                          5821 NORTH IH 35
                                                                                                                                                                                                                                                                          Austin, TX 78723
                                                                                                                                                   A cab driver backed into the MDX when it was parked, causing some                                                      512.450.0022
10/4/2011    Austin                    Terry Irwin                     AU112          CK1F875           Rear Wheel Well (passenger side)           damage to the rear wheel well (passenger side).                                Received- Info and Pictures (10/4)      Claim #: 5425529                              10/10/2011                            12-Oct
                                                                                                                                                                                                                                                                          Westin Auto Body
                                                                                                                                                                                                                                                                          17001 Southwestern Ave.
                                                                                                                                                                                                                                                                          Gardena, CA 90247
                                                                                                                                                                                                                                                                          310.329.6920
10/14/2011   Los Angeles               Welcome Ambassador              LA111          6PTZ253           Front Left Bumper and Fender               Welcome Ambassador clipped the Acura Car while parking antoher car             Received- Info and Pictures (10/14)     Claim #5426742                                10/14/2011                            25-Oct

                                                                                                                                                                                                                                                                          Austin Impact Center
                                                                                                                                                                                                                                                                          5821 NORTH IH 35
                                                                                                                                                                                                                                                                          Austin, TX 78723
                                                                                                                                                                                                                                                                          512.450.0022
10/14/2011   Austin                    Jeremiah Chaney                 AU111          CK1-F876          Damages to rear passenger wheel rims       Car changed lanes, causing damages to wheel rims                               Received- Info and Pictures (10/14)     Claim #: 5427084                              10/18/2011                            21-Oct
                                                                   Minor damages                In-process of repair

Acura Experience Vehicle Incidents                                Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                                         Status                                         STATUS
                                                                                                                                                                                                                                                                                                                                                                                                              Driver put on
Date                     Location                        Driver              Vehicle ID    License Number                     Damaged Area                                               Incident Details                                           Info Received                                 Auto Shop       Date of Vehicle Drop Off           Date of Vehicle Pick Up         Decal Necessary?          probation?       Reported to Insurance?
                                                                                                                                                                                                                                                                                  Gerber Collision & Glass
                                                                                                                                                                                                                                                                                  3425 North Halsted St.
                                                                                                                                                                                                                                                                                  Chicago IL
                                                                                                                                                                                                                                                                                  773-296-0555
10/16/2011   Chicago Lakeshore            Beth A. Luparello                CL111          L305946               Damages to tire                             Hole in tire                                                                 Received- Info and Pictures (10/17)      Claim #5427086                                   10/18/2011                             18-Oct
                                                                                                                                                                                                                                                                                  Goodson Acura
                                                                                                                Damages to Drivers side passenger door.                                                                                                                           1750 E. Airport Fwy
                                                                                                                Bottom rear of door. Scratches. Rear                                                                                                                              Irving, TX 75062
                                                                                                                wheel drivers side rear wheel and fenders   W Talent misjudged a lane due to construction causing another car to                                                  (972) 554-0505
10/17/2011   Dallas                       Jason Hupper                     DA112          CJ7J160               scratches and small dents.                  crash into his car.                                                          Received- Info and Pictures (10/18)      Claim #1326538                                   10/18/2011                             31-Oct
10/17/2011   Dallas                       N/A                              DA111          CJ7J159               Steering Wheel Scratches                    Scratches                                                                    Received- Info (10/15)
10/17/2011   Dallas                       N/A                              DA111          CJ7J159               Window Panel                                Scratches                                                                    Received- Info (10/15)
10/21/2011   Dallas                                                        DA111          CJ7J159               Tire                                        Scratches                                                                    Received- Info and Pictures (10/21)
                                                                                                                                                            Clear coat previously applied left decal imprint - clear coat is being
10/24/2011   New York - Downtown                                           ND112          FFV 5457              Rear door (passenger side) decal            removed                                                                                                                                                                10/24/2011                             26-Oct Y
                                                                                                                                                                                                                                                                                  Wren's Incorporated
                                                                                                                                                                                                                                                                                  4321 Tchoupitoulas Street
                                                                                                                                                                                                                                                                                  New Orleans, LA
                                                                                                                                                                                                                                                                                  504-895-2614
10/25/2011   New Orleans Poydras          N/A                              NO111          TWJ350                Rear passenger bumper                       Unidentified vehicle brushed up against car                                  Received- Info and Pictures (10/25)      Claim #5428201                                                                          19-Nov
10/25/2011   Dallas                       N/A                              DA111                                DVD                                         DVD will not pull down                                                       Received- Info (10/25)
                                                                                                                                                                                                                                                                                  R & J Collision Inc.
                                                                                                                                                                                                                                                                                  1672 62nd St.
                                                                                                                                                            The MDX was parked in front of the hotel when another car had hit the                                                 Brooklyn, NY 11204
                                                                                                                                                            rear bumper (passenger side) of our car - hit & run. Update LeasePlan                                                 (718) 331-3805
11/1/2011    New York - Times Square      Eric Colon (W Talent)            NT111          FFV 5460              Rear bumper (passenger side)                Sub Dept. - 888.272.1199 ext 6623 Ann Hatley                                 Received- Info and Pictures (11/4)       Claim #5429320                                                11/16/11 - estimated
11/10/2011   Washington DC                N/A                              DC112          6AD9640               Passenger side door                         Door ding                                                                    Received- Info and Pictures (11/10)
                                                                                                                                                            The lever cover on the passenger side second seat (to bring forward for
                                                                                                                                                            3rd seat access) was re-attached with epoxy
11/12/2011   Seattle                      N/A                              SE112          ACX8282               Seat lever                                  by Joe in Engineering.                                                       Received- Info (11/3)
                                                                                                                                                                                                                                                                                  R & J Collision Inc.
                                                                                                                                                                                                                                                                                  1672 62nd St.
                                                                                                                                                                                                                                                                                  Brooklyn, NY 11204
                                                                                                                                                                                                                                                                                  (718) 331-3805
11/15/2011   New York Downtown            N/A                              ND111          FFV 5461              Bumper                                      Fault in fron right bumper, causing bumper to come off.                      Received- Info and Pictures (11/5)       Claim #5430660                                                                           40879
                                                                                                                                                                                                                                                                                  R & J Collision Inc.
                                                                                                                                                                                                                                                                                  1672 62nd St.
                                                                                                                                                                                                                                                                                  Brooklyn, NY 11204
                                                                                                                                                                                                                                                                                  (718) 331-3805
11/15/2011   New York Downtown            N/A                              ND112          FFV 5457              Passenger side door                         Scratch on passenger side.                                                   Received- Info and Pictures (11/5)       Claim #5430663
                                                                                                                                                                                                                                                                                  Abra Auto Body and Glass
                                                                                                                                                                                                                                                                                  1770 Cobb Parkway
                                                                                                                                                                                                                                                                                  Marietta, GA 30060
                                                                                                                                                                                                                                                                                  (770) 956-1134
11/15/2011   Atlanta Midtown              N/A                              AM111          BQS9148               Bumper                                      Scratches                                                                    Received- Info and Pictures (11/5)       Claim # 5430670
11/15/2011   New Orleans French Quarter   N/A                              FQ111          TWJ349                                                            Scratches                                                                    Received- Info and Pictures (11/4)
                                                                                                                                                                                                                                                                                  Bumper Guys
                                                                                                                                                                                                                                                                                  3746 Main St.
                                                                                                                                                                                                                                                                                  San Diego, CA 92113
                                                                                                                                                                                                                                                                                  619.237.1353
11/18/2011   San Diego                                                                    N/A                   Front Right Bumper                        Dent                                                                           Received - Info and Pictures (11/18)     Claim #: 1330007                                                                        20-Dec
11/18/2011   Dallas                       N/A                              DA121          DF2 K952                                                        Odor
                                                                                                                Collision Mitigation System and Cruise Control smells                                                                    Received - Info and Pictures (11/18)
                                                                                                                                                                                                                                                                                  Abra Auto Body and Glass
                                                                                                                                                                                                                                                                                  1770 Cobb Parkway
                                                                                                                                                                                                                                                                                  Marietta, GA 30060
                                                                                                                                                                                                                                                                                  (770) 956-1134
11/18/2011   Atlanta Midtown              N/A                              AM111          BQS9148               Rims                                        Scratches                                                                    Received- Info and Pictures (11/8)       Claim # 5431010                                                                      11/30/2011
11/28/2011   Dallas                       N/A                              DA122          DF2 K692              Steering Wheel Scratches                    Scratches                                                                    Received- Info and Pictures (11/28)
11/28/2011   Hoboken                      N/A                                                                   Side Mirror                                 Scratches                                                                    Received- Info and Pictures (1128)
11/28/2011   Hoboken                      N/A                                                                   Bumper                                      Scratches                                                                    Received- Info and Pictures (1128)
12/5/2011    Times Square                 Taurean Mathias                                 FSB5296               Passenger Door                              Dent                                                                         Received- Info and Pictures (12/5)
12/5/2011    Washington DC                N/A                              DC122          1AM5603               Passenger Door                              Dent                                                                         Received- Info and Pictures (12/5)
                                                                                                                                                                                                                                                                                  Major Auto Body
                                                                                                                                                                                                                                                                                  240 12th Street
                                                                                                                                                                                                                                                                                  San Francisco, CA 94103
                                                                                                                                                                                                                                                                                  Phone: 415-864-3699
12/14/2011   San Francisco                Robert Ho                        SF121                                Rear Bumper                                 Scratches                                                                    Received Info and Pictures (12/15)       Claim #: 5434426                                  1/16/2012                           1/20/2012                       Yes
12/19/2011   New York- Downtown           Constantin                                                                                                        Scratches                                                                    Chloe to look at the scratches
                                                                                                                                                                                                                                                                                  ANM Automotive Inc.
                                                                                                                                                            Acura driver was in the middle lane going straight and driver #2 was in                                               10 Everett Street
                                                                                                                                                            the far left lane. When the light turned green the Acura driver proceeded                                             East Boston, MA 02018
                                                                                                                                                            straight, when car #2 tried to take a right turn from the far left lane,                                              Phone: 617-567-6844
12/29/2011   Boston                       Michael Leazott                                 317NB8                Font Left Fender                            causing a collision.                                                      Received Info and Pictures (12/29)          Claim #: 1333459                                                                                                      Yes
                                                                                                                                                                                                                                                                                  Cumming Collision Center
                                                                                                                                                                                                                                                                                  525 Atlanta Highway
                                                                                                                                                                                                                                                                                  Atlanta, Georgia 30040
                                                                                                                                                                                                                                                                                  Phone: 770-887-8738
12/30/2011   Atlanta Midtown              Deidtrick                        AM121          BXE7272               Rear bumper, ehaust pipe                    Dents and Scratches                                                          Received Info and Pictures (12/30)       Claim #: 1333460
                                                                                                                                                                                                                                                                                  Goodson Acura
                                                                                                                                                                                                                                                                                  1750 E. Airport Fwy
                                                                                                                                                                                                                                                                                  Irving, TX 75062
                                                                                                                                                                                                                                                                                  (972) 554-0505
1/11/2012    Dallas                       Ty Miller                        DA122          DF2K692               Hood of Car                                 Dents and Scratches                                                          Received Info and Pictures (1/11)        Claim #: 5437567                                                                         4-Feb                        Yes
1/17/2012    New York- Lexington          NA                               NY121          FSB5292               Tire                                        Hole in tire                                                                 Received info (1/17)                                                                       1/16/2012                             18-Jan
                                                                                                                                                                                                                                                                                  Bumper Guys
                                                                                                                                                                                                                                                                                  3746 Main St.
                                                                                                                                                                                                                                                                                  San Diego, CA 92113
                                                                                                                                                            Driver was driving the vehicle in the garage when the garage door closed                                              619.237.1353
1/13/2012    San Diego                    John Armour                      SD122          n/a                   Scratch on roof (rear of the car, center)   on him                                                                   Received info (1/13)                         Claim #: 15438527                                                                       30-Jan                        Yes
                                                                                                                                                                                                                                                                                  Gerber Collision & Glass
                                                                                                                                                                                                                                                                                  3425 North Halsted St.
                                                                                                                                                                                                                                                                                  Chicago IL
                                                                                                                                                            Driver was driving the vehicle when her foot slipped causing the MDX to                                               773-296-0555
1/19/2012    Chicago Lakeshore            Beth A. Luparello                CL121          N150769               Front bymper                                hit another car                                                         Received info (1/19)                          Claim #: 1335091            1:00pm on Monday                                             3-Feb                        Yes
                                                                                                                                                                                                                                                                                  Don’s Autobody
                                                                                                                                                            Driver was driving behind a maroon van when a pedestrian darted off                                                   204 Felton Street
                                                                                                                                                            into the street, causing the van to stop abruptly. To avoid hitting the van,                                          Waltham, MA
                                                                                                                Right Passenger Doors - dents and           the driver swerved to the left. The car slid onto black ice and hit the left                                          (781) 899-4640
1/27/2012    Boston                       Mike Leazott                     BS121          317NB8                scratches                                   rear panel of the van. The MDX has damages to right passenger doors. Received Info and Pics (1/27)                    Claim #: 5439670
                                                                                                                                                                                                                                                                                  Claim #5442724
                                                                                                                                                                                                                                                                                  Gerber Collision
                                                                                                                                                            Driver was backing into the hotel valet staging area, when an employee                                                13640 NE 16th St.
                                                                                                                                                            came out of side entrance of hotel very quickly without warning which                                                 Bellvue WA
2/18/2012    Seattle                      Stanley Brumfield                SE121          AGG1806               Rear Bumper                                 impaired the driver's sightline of the wall as he was backing up.            Received Info and Pics (2/21)            425.643.0444                                                                                                          Yes                   Yes
                                                                                                                                                                                                                                                                                  R & J Collision Inc.
                                                                                                                                                                                                                                                                                  1672 62nd St.
                                                                                                                                                                                                                                                                                  Brooklyn, NY 11204
                                                                                                                                                                                                                                                                                  (718) 331-3805
2/27/2012    New York Downtown            Nader Sabet                      ND121          FSB5293               Passenger Door                              Scratches to passenger rear door.                                            Received Info and Pics (2/27)            Claim #5443372                                                                                                        Yes                   Yes
3/5/2012     Atlanta Buckhead             N/A                              AB122          BXE7273               Air Bag                                     Airbag system needing to be replaced                                         Received Info (3/5)
                                                                                                                                                                                                                                                                                  Bill Page Honda
                                                                                                                                                                                                                                                                                  8502 Lee Highway
                                                                                                                                                            The Acura Driver gave the keys to Wheels to park the car overnight in                                                 Fairfax, VA 22031
                                                                                                                                                            the parking lot. When the driver returned this morning he noticed                                                     (703) 752-3472
3/14/2012    Washington DC                N/A                              DC121          1AM5604               Passenger front and rear door.              damage on the passenger rear and front side.                                 Received Info and Pics (3/15)            Claim # 5445842                                                                         27-Mar                        Yes                   Yes
                                                                                                                                                                                                                                                                                  Don’s Autobody
                                                                                                                                                                                                                                                                                  204 Felton Street
                                                                                                                                                                                                                                                                                  Waltham, MA
                                                                                                                                                            Acura Driver was struck from another car trying to cut him off in front of                                            (781) 899-4640
3/15/2012    Boston                       Johnathon Nicholas               BS121          317NB8                Left Rear Panel                             the hotel.                                                                   Received Info and Pics (3/15)            Claim #: 5445984                                  3/16/2012                                       Yes                 Yes                   Yes
                                                             Minor damages            In-process of repair

Acura Experience Vehicle Incidents                          Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                            Status                                                    STATUS
                                                                                                                                                                                                                                                                                                                                                                                                              Driver put on
Date                     Location                 Driver               Vehicle ID   License Number                  Damaged Area                                             Incident Details                                          Info Received                                  Auto Shop                 Date of Vehicle Drop Off          Date of Vehicle Pick Up            Decal Necessary?          probation?       Reported to Insurance?
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                     Brooklyn, NY 11204
                                                                                                                                                Driver was making a turn when another car veered into the passenger                                                  (718) 331-3805
3/23/2012   New York Downtown       Akiva Glick                      FSB5295        2ADB92CK          Left Passenger Door                       rear door.                                                                  Received Info and Pics (3/23)            Claim #: 5447033                                             3/24/2012                          4/2/2012 Yes                       Yes                   Yes

                                                                                                                                                Terry was pulling out of a packed driveway here at the W Austin, while
3/25/2012   Austin                  Terry Irwin                      AU122          DG5 J647          Tear Passenger Rim                        exiting nicked the rear passenger tire creating a minor scratch             Received Info and Pics (3/25)
                                                                                                                                                                                                                                                                     JJ Nasca Enterprises
                                                                                                                                                                                                                                                                     4515 North Dixie Highway
                                                                                                                                                                                                                                                                     Fort Lauderdale, FL 33304
                                                                                                                                                Driver was sitting in designated spot in front of the hotel when a cab                                               (954) 493-7468
3/25/2012   Fort Lauderdale         Elias Varga                      FL121          AUB H66           Rear Bumper                               swung around at hit the MDX.                                                Received Info and Pics (3/26)            Claim #: 5447022                                              4/2/2012 4/4/12 (Back in Service - 4/5)                              Yes                   Yes
                                                                                                                                                                                                                                                                     Honda Carland
                                                                                                                                                                                                                                                                     11085 Alpharetta Hwy
                                                                                                                                                                                                                                                                     Roswell, GA
                                                                                                                                                                                                                                                                     770-993-2805
3/29/2012   Atlanta Downtown        Clifton Constant                 AD121          BXE7270           Left Rear Bumper                          Driver was backing up to park the vehicle and hit a light pole.             Received Info and Pics (4/2)             Claim # 5448032                                               4/3/2012 4/9/2012 (Back in Service - 4/10)                           Yes                   Yes
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                      Brooklyn, NY 11204
                                                                                                                                                Guest opened the door in to traffic. A truck was passing by and hit the                                               (718) 331-3805
4/9/2012    New York Union Square   Eric Colon (W Talent)            NU121          FBS5297           Right Rear Passenger                      MDX door                                                                    Received Info and Pics (4/9)             Claim #5448940                                                4/9/2012 ETA: 4/25/2012                                                                    Yes
4/9/2012    Midtown                 N/A                              AM121          BXE 7272          Wheel Well                                Scratches on wheel well.                                                    Received Info and Pics (4/9)
                                                                                                                                                                                                                                                                     Honda Service Center Scott Robinson 2280
                                                                                                                                                                                                                                                                     Crenshaw Blvd Torance, CA
                                                                                                                                                                                                                                                                     310-782-7200
4/14/2012   Hollywood               PJ Marshall                      HW122          6UJB194           Left Rear Bumper                          Driver backed into a pole                                                   Received Info and Pics (4/14)            Claim #1343036                                               4/16/2012 ETA: 4/18/2012                                              Yes                   Yes
                                                                                                                                                                                                                                                                     3 Point Paint & Body Works
                                                                                                                                                                                                                                                                     3566 Northwest 32nd Street
                                                                                                                                                                                                                                                                     Miami, FL 33142-5721
                                                                                                                                                Driver was turning left when rear ended by another vehicle causing                                                   (305) 634-9741
4/15/2012   South Beach             Carlos Barrios                   SB122          ASTQ12            Right Rear Bumper                         damage to the right rear bumper                                             Received Info and Pics (4/16)            Claim# 1343156                                               4/17/2012                                         No                  Yes                   Yes
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                      Brooklyn, NY 11204
                                                                                                                                                                                                                                                                      (718) 331-3805
4/18/2012   New York Lexington      Ryan Redebaugh                   NY121          FSB5292           Right Rear Door                           Driver was trying to park in between two parked cars and hit another car, Received Info and Pics (4/18)              Claim # 5450358                                                                                                                    Yes                   Yes
                                                                                                                                                The Acura MDX was parked outside the hotel when a bicyclist collided                                                 R & J Collision Inc.
                                                                                                                                                with the Acura. The bicyclist was trying to maneuver between both the                                                1672 62nd St.
                                                                                                                                                MDX and another parked car. Our driver was not inside the car at the                                                 Brooklyn, NY 11204
                                                                                                                                                time of the incident however, the door ambassador saw the incident and                                               (718) 331-3805
4/20/2012   New York Downtown       Nader Sabet                      ND121          FSB5293           Dent on driver's door                     tried to stop the bicyclist from leaving the scene.                       Received Info and Pics (4/20)              Claim #1343844                                                                                                 No                  No                    Yes
4/25/2012   Seattle                 N/A                              SE122          AGG1807           Wheel Well                                Car hit a pot hole causing scratches to the wheel well                    Received Info and Pics (4/25)
5/2/2012    New Orleans Poydras     N/A                              NO121                            Leather on middle row                     While passengers were getting in and out of the car the leather split.      Received Info and Pics (5/3)                                                                          5/15/2012
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                     Brooklyn, NY 11204
                                                                                                                                                                                                                                                                     (718) 331-3805
5/17/2012   New York Downtown       N/A                              ND201          FSB5293           Scratch on passenger front door           Scratches happened while parked in the garage.                              Received Info and Pics (5/17)            Claim #5453923                                               5/21/2012                            27-May Yes                                             Yes
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                     Brooklyn, NY 11204
                                                                                                                                                                                                                                                                     (718) 331-3805
5/17/2012   New York Downtown       N/A                              ND202          FSB5295           Scratch on passenger front door           Scratches happened while parked in the garage.                              Received Info and Pics (5/17)            Claim #5453927                                               5/21/2012                            27-May Yes                                             Yes
                                                                                                                                                                                                                                                                     Gerber Collision & Glass
                                                                                                                                                                                                                                                                     8150 E. Raintree Dr. STE B
                                                                                                                                                                                                                                                                     Scottsdale, AZ 85260
                                                                                                                                                Driver stated he was backing the vehicle up when it hit the gold support                                             (480) 998-5030
5/19/2012   Scottsdale              Jonathon Argoudelis              SC121          ATW0826                                                     beam at light
                                                                                                      Dents and scratches on rear left bumper, panel andthe hotel.                                                          Received Info and Pics (5/19)            Claim #: 5454132                                             5/21/2012                             4-Jun No                        Yes                   Yes
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                     Brooklyn, NY 11204
                                                                                                                                                Driver found then dent while returning from shift. Dents were caused                                                 (718) 331-3805
6/1/2012    New York Lexington      N/A                              NY122          FSB5294           Dent on left rear panel.                  while parked in the garage.                                                 Received Info and Pics (6/1)             Claim #5455875                                                6/2/2012                            12-Jun No                        Yes                   Yes
                                                                                                                                                                                                                                                                     Austin Impact Center
                                                                                                                                              The car was delivered on the 29th after the Acura Ambassador left (after                                               5821 NORTH IH 35
                                                                                                                                              3PM) and after Jeff O (our W contact) left (6 PM). The keys were given                                                 Austin, TX 78723
                                                                                                                                              to Chris Alwell, the concierge on duty. The car was then parked at the                                                 512.450.0022
                                                                                                                                              covered parking garage where we also park the MDXs. The damage was                                                     Claim #: 5455879
                                                                                                                                              noticed the next day on 5/30 when our driver, Calvin Lock came on duty.
                                                                                                                                              The delivery driver has no damage marked on the delivery form. The
                                                                                                                                              dents on the passenger wheel may have been from the garage, but since
                                                                                                                                              the car is in a covered garage, it is highly unlikely the dents on the roof
5/31/2012   Austin                  N/A                              AURDX                            Dents on passenger wheel well and roof. are from being parked.                                                      Received Info and Pics (5/31)                                                                            6/1/2012                                         No                                        Yes
                                                                                                                                                                                                                                                                     Major Auto Body
                                                                                                                                                                                                                                                                     240 12th Street
                                                                                                                                                                                                                                                                     San Francisco, CA 94103
                                                                                                      Dents and scratches on left               The car was damaged during a hit and run incident. Further information                                               Phone: 415-864-3699
6/8/2012    San Francisco           N/A                              SF121          6UDJ685           bumper/panel                              to follow.                                                                  Received Info and Pics (6/8)             Claim #: 1347968                                              6/9/2012                            22-Jun                           No                    Yes
6/17/2012   Lexington               N/A                              NY121          FSB 5292          Scratches on right rear bumper            Scuff marks                                                                 Received Info and Pics (61/8)
                                                                                                                                                                                                                                                                     Major Auto Body
                                                                                                                                                                                                                                                                     240 12th Street
                                                                                                                                                                                                                                                                     San Francisco, CA 94103
                                                                                                                                                The car was parked in front of the hotel when a box truck side swiped                                                Phone: 415-864-3699
6/20/2012   San Francisco           Deen Dell                        SFRDX                            Dents and scratches on left bumper/panel, the left side of front mirror
                                                                                                                                                 headlight, left the RDX.                                                   Received Info and Pics (6/20)            Claim #:1349135                                              6/21/2012                             20-Jul                          No                    Yes
                                                                                                                                                                                                                                                                     Gerber Collision
                                                                                                                                                                                                                                                                     13640 NE 16th St.
                                                                                                                                                Our MDX Car #1(returning from a drop-off at the Key Arena) was                                                       Bellvue WA
                                                                                                                                                stopped at a red light at the intersection of Denny Way and Westlake                                                 425.643.0444
6/24/2012   Seattle                 Stanley Brumfield                SE121          AGG1806           Right Rear Exhaust pipe dented.           Avenue when car #2, a Toyota, collided with it in the back.                 Received Info and Pics (6/24)            Claim #5458582                                               6/26/2012                                 2-Jul                       No                    Yes
7/2/2012    Austin                  N/A                              AU122          D65J647           Tire replaced                             Tire replaced                                                               Received Info and Pics (7/5)                                                                           7/5/2012
                                                                                                                                                                                                                                                                     R & J Collision Inc.
                                                                                                                                                                                                                                                                     1672 62nd St.
                                                                                                                                                                                                                                                                     Brooklyn, NY 11204
                                                                                                                                                                                                                                                                     (718) 331-3805
7/12/2012   New York Downtown       N/A                              ND122          FSB5295           Right Rear Door                           The bottom of the right rear door was dented in the parking garage.         Received Info and Pics (7/10)            Claim #5460896                                               7/15/2012                                                             No                    Yes
                                                                                                                                                A scratch on the rear passenger rim of DG5-J647 was discovered this
                                                                                                                                                morning. Attached is a picture and an incident report is being filled out
7/11/2012   Austin                  N/A                              AU122          DG5J647           Rim Scratch                               and will be faxed over shortly.                                             Received Info and Pics (7/11)
                                                                                                                                                                                                                                                                     Lamettry’s Body Shop
                                                                                                                                                                                                                                                                     501 West 77th St.
                                                                                                                                                                                                                                                                     Richfield, MN 55423
                                                                                                                                                                                                                                                                     (612) 866-0016
7/13/2012   Minneapolis             John Dahl                        MN121          653 HNP           Dents on right driverr door.              Dents and scratches were noticed on the right driver side door.            Received Info and Pics (7/11)             Claim #: 5461061                                             7/13/2012                             26-Jul                          No                    Yes
                                                                                                                                                The driver was trying to back into the driveway of the hotel when it                                                 Hinshaws Auto Body
                                                                                                                                                grazed another car. The other car is a guest’s rental car. Our on-location                                           812 35th St.
                                                                                                                                                WeDriveU manager talked to the guest and said the guest is not                                                       Auburn, WA
                                                                                                                                                interested in filing a claim. The damage to the MDX consists of                                                      253-833-3366
                                                                                                                                                scratches on the lower side of the driver’s passenger door. The damage                                               Claim # 5461410
7/16/2012   Seattle                 Brent Horn                       SE121          AGG1806           Scratches on driver's door                to the other car is on the right front bumper.                             Received Info and Pics (7/16)                                                                     7/17 - Estimate                            31-Jul                          Yes                   Yes

                                                                                                                                             Proceeding East on 52nd Street about to cross over 5th Avenue at the
                                                                                                                                             traffic light. There were two yellow cabs on my right about to turn right on
                                                                                                                                             5th Avenue. When the light turned green I proceeded to follow the car in                                                R & J Collision Inc.
                                                                                                                                             front of me thru the intersection when I felt the impact. The cab to the                                                1672 62nd St.
                                                                                                                                             rear had attempted to go around the cab in front who was turning right                                                  Brooklyn, NY 11204
                                                                                                                                             and yielding to pedestrians when he struck the rear passenger door of                                                   (718) 331-3805
7/18/2012   New York Lexington      Lee Rivera                       NY121          FSB5292                                                  the vehicle.
                                                                                                      Scrapped and Dented on the rear passenger door and rear fender                                                      Received Info and Pics (7/18)              Claim #5461807                                          7/20 - Estimate                            27-Jul                          No                    Yes
                                                           Minor damages            In-process of repair

Acura Experience Vehicle Incidents                        Repair completed         7/10 Roll out damages



                                                                                                                                                                                                                                                            Status                                                    STATUS
                                                                                                                                                                                                                                                                                                                                                                                                     Driver put on
Date                    Location                 Driver              Vehicle ID   License Number                 Damaged Area                                               Incident Details                                           Info Received                                Auto Shop                   Date of Vehicle Drop Off      Date of Vehicle Pick Up       Decal Necessary?          probation?       Reported to Insurance?

                                                                                                                                               The driver of the MDX was his way back to the W New York from a drop
                                                                                                                                               off on 58th street & Madison Ave. While driving southbound on
                                                                                                                                               Lexington Ave in the middle lane a yellow cab tried to maneuver from the
                                                                                                                                               left lane to get in front of the MDX on 51st & Lexington Ave. Damage is                                               R & J Collision Inc.
                                                                                                                                               to the driver side fender. Lexington Ave is a five lane avenue; the furthest                                          1672 62nd St.
                                                                                                                                               left lane being a parking lane and the farthest right lane being a bus lane,                                          Brooklyn, NY 11204
                                                                                                                                               thus leaving three driving lanes to maneuver. Attached you will find the                                              (718) 331-3805
8/9/2012    New York Lexington     Charles Muamba                  NY121          FSB5292           Scratch on driver's side front fender      incident report as well as the picture of the damage.                        Received Info and Pics (8/10)            Claim #1353993                                               8/10/2012                                                    No                    Yes
                                                                                                                                                                                                                                                                     Gerber Collision and Glass
                                                                                                                                                                                                                                                                     3441 Thorndyke Ave
                                                                                                                                                                                                                                                                     Seattle, WA
                                                                                                                                               Backing onto turn around in the garage between a car and the wall. To                                                 206-204-0410
                                                                                                    Scratch on left rear wheel well/bumper     avoid the car , accidently rubbed the wall. Lighting in this area of the                                              Claim #: 1354764
8/18/2012   Seattle                Stanley Brumfield               SE121          AGG1806           area                                       garage is very poor and a very tight space                                 Received Info and Pics (8/20)                                                                           8/20/2012                                                    Yes                   Yes
                                                                                                                                                                                                                                                                     Don’s Autobody
                                                                                                                                                                                                                                                                     204 Felton Street
                                                                                                                                                                                                                                                                     Waltham, MA
                                                                                                                                               Minor scratches on the back right corner and a small ding on the                                                      (781) 899-4640
8/20/2012   Boston                 N/A                             BS121          317NB8            Scratch on right rear panel                bumper. Appear to be from parking in the garage                            Received Info and Pics (8/20)              Claim #: 5466475                                              9/3/2012                                                    No                    Yes
                                                                                                                                               Minor scratches on the back left panel. Appear to be from parking in the
8/22/2012   Union Square           N/A                             NU121          FSB5297           Scratch on left rear panel                 garage                                                                     Received Info and Pics (8/23)                                                                                                                                        No
                                                                                                                                               Minor scratches on the right front mirror while parked in the parking
8/23/2012   Seattle                N/A                             SE122          AGG1807           Scratch on right front mirror              garage.                                                                    Received Info and Pics (8/23)                                                                    Waiting on parts                                                    No
8/24/2012   Chicago Lakeshore      N/A                             CL121          N150769           Broken Tail Light                          Cracked tail light from parking garage                                     Received Info and Pics (8/24)
                                                                                                                                                                                                                                                                     Gerber Collision and Glass
                                                                                                                                                                                                                                                                     3441 Thorndyke Ave
                                                                                                                                                                                                                                                                     Seattle, WA
                                                                                                                                                                                                                                                                     206-204-0410
8/25/2012   Seattle                Jesus Leon                      SE122          AGG1807           Scratches on Rear Bumper                   Car was struck while stopped at a red light.                               Received Info and Pics (8/25)              Claim #: 5466941                                      Waiting on parts                                                    No
                                                                                                                                                                                                                                                                     Honda Carland
                                                                                                                                                                                                                                                                     11085 Alpharetta Hwy
                                                                                                                                                                                                                                                                     Roswell, GA
                                                                                                                                                                                                                                                                     770-993-2805
8/28/2012   Buckhead               Lavor Simon                     AB121          BXE 7271          Dents on door                              Car was struck while in the W Driveway                                     Received Info and Pics (8/29)              Claim # 5467429                                              8/29/2012            Will be ready 9/19                      No
                                                                                                                                                                                                                                                                     Honda Service Center Scott Robinson 2280
                                                                                                                                                                                                                                                                     Crenshaw Blvd                   Torance,
                                                                                                                                                                                                                                                                     CA                                  310-
                                                                                                                                                                                                                                                                     782-7200
9/2/2012    Hollywood              Jonas Fisch                     HWRDX          6WKR417           Scratches on front bumper                  Car was struck in the intersection and the other driver did not stop.      Received Info and Pics (9/2)               Claim # 1355905                                               9/3/2012                Approved 9/10
                                                                                                                                                                                                                                                                     Bumper Guys
                                                                                                                                                                                                                                                                     3746 Main St.
                                                                                                                                                                                                                                                                     San Diego, CA 92113
                                                                                                                                                                                                                                                                     619.237.1353
9/4/2012    San Diego              N/A                             SD122          6SMB815           Dent on right rear door                    Food pallets in the parking garage fell on the MDX                         Received Info and Pics (9/5)               Claim #: 5468230                                              9/5/2012                Approved 9/10
                                                                                                                                                                                                                                                                     Major Body Shop
                                                                                                                                                                                                                                                                     240 12th st
                                                                                                                                                                                                                                                                     San Francisco, CA 94103
                                                                                                                                               Driver was turning left when a car two cars behind him cut him off while                                              415-864-3699
9/7/2012    San Francisco          Tom Russel                      SF122          6UJD686           Left front Panel dented and scratched      turning left.                                                              Received Info and Pics (9/8)               Claim # 5468531                                              9/10/2012          Waiting on approval
                                                                                                                                                                                                                                                                     Gerber Collision & Glass
                                                                                                                                                                                                                                                                     3425 North Halsted St.
                                                                                                                                                                                                                                                                     Chicago IL
                                                                                                                                                   The gas pedal locked and he was not able to stop the car. The car rolled                                          773-296-0555
9/8/2012    Chicago City Center    John Zigah                      CC121          N15 0771          Dent on right front panel, left front mirror, scratchesand left a treebumper
                                                                                                                                                   forward on hit front and fence.                                          Received Info and Pics (9/8)             Claim #: 5468725                                              9/9/2012          Waiting on approval
      Date Issued             Notice No.       Summons No.                     City                 Plate #              Description              Amount Due Date
7/8/09 - receipt of letter        I029707220                    EmpireCLS/Manhattan Limo      EKH8280                                             $125.00
                                     3107401                    Dallas                        FSH988          Toll fee (4/16, 4/30, 5/07)           $3.75
                                     3198105                    Dallas                        FSH987          Toll fee (4/16, 5/03, 5/04, 5/22)       4.5
                7/13/2008       T0807562009                     Silicon Valley                6DXC894         Toll Evasion                         $29.00
                4/23/2008                          7874904989   Union Square/Manhattan Limo   EGF6085         No Standing/Bus Stop                $125.00
                4/28/2008          504894283                    Los Angeles                   6CLY438         Red zone                             $70.00
                5/10/2008         5095854140                    Chicago                       787F634         Red light violation                 $100.00
                5/11/2008         7001175068                    City Center                   A285229         Red light violation                 $100.00
                5/12/2008         7001175729                    City Center                   A285228         Red light violation                 $100.00
                5/15/2008         5096076710                    Chicago                       787F637         Double parking or standing          $100.00
                5/27/2008    T20080569496-01                    New York                      EGF6085         Toll fee                             $26.00
                 6/8/2008         7001224267                    Lakeshore                     A285231         Red light violation                 $100.00
                 6/9/2008                          7283339164   Times Square/Manhattan Limo   EGF6083         No Standing/Commercial Meter         $90.00
                6/11/2008        2020456406                     Los Angeles                   6CLY439         No Stopping/Standing (5/19)          $70.00
                6/16/2008         864067634                     San Diego                     6DBM797         Red Zone (1100 State St.)                65
                7/10/2008        H046362034        7864476102   Union Square/Manhattan Limo   EGF6085         Expired Meter                        $95.00
                7/28/2008                          7852994386   Times Square/Manhattan Limo   EGF6083         No Standing/Commercial Meter         $90.00
                 8/5/2008           3354605                     Dallas                        FSH988          Toll (5/7, 5/23, 6/02 - 6/07)        $12.75


                 8/6/2008       T0808573950                   Silicon Valley                  6DXC894         Toll Evasion                         $74.00
                 8/8/2008        H046131620        7882907704 Manhattan Limo                  EGF6086         No Standing/Bus Stop                $125.00
                8/16/2008        H047306154        7582492368 Union Square/Manhattan Limo     EGF6085         Overtime Parking - Muni Meter        $43.00
                8/26/2008        H048538164        7813301821 Union Square/Manhattan Limo     EGF6086         No parking - street cleaning         $55.00
                 9/3/2008                          7153799114 Union Square/Manhattan Limo     EGF6086         No Parking-Day/Time Limits           $70.00
                 9/9/2008        1000429544                   San Francisco                   6DXC896         Taxicab Zone                         $85.00
                9/17/2008                          0055490726 Chicago                         A285231         No Standing                         $146.00
                9/20/2008                          7856080711 Union Square/Manhattan Limo     EGF6086         No Standing/Bus Stop                $115.00
                10/1/2008                          7949733998 Lexington                       EKH8277         No Standing -Exec Truck Loading      $95.00

               10/6/2008         H057416247        1261438838   Times Square/Manhattan Limo   EKH8276         No Standing/Limits                  $125.00
               10/7/2008         H057416259        1260037630   Times Square/Manhattan Limo   EKH8279         Double parking                      $125.00
               10/9/2008         H057416259        7948483433   Times Square/Manhattan Limo   EKH8279         No Standing/Truck Loading           $105.00
              10/16/2008                           2031883582   Los Angeles                   6ETW389         White Zone                           $82.00
              10/23/2008         H059435336        7153815223   Union Square/Manhattan Limo   EKH8278         No Parking/Limits                    $70.00
               11/3/2008                           2030336405   Los Angeles                   6ETW392         White Zone                           $40.00

                11/3/2008        H061955279        7886915227 Times Square/Manhattan Limo     EKH8279         Fail Dsply Rect                      $75.00

                11/6/2008        H061955278        7889346591 Times Square/Manhattan Limo     EKH8279         Expired Meter                        $75.00

              11/14/2008         H063181124        1261931592 Times Square/Manhattan Limo     EKH8276         Obstruction Intersection            $125.00
              11/17/2008                           2033867065 Los Angeles                     6ETW392         White Zone                           $40.00

              11/23/2008         H065620573        7873620463 Union Square/Manhattan Limo     EKH8280         No Standing/Limits                  $125.00
11/26/2008                         756539545   Silicon Valley                6EXT326   Block Intersection                    $85.00
11/28/2008                        2033988611   Los Angeles                   6ETW389   White Zone                            $40.00
 12/1/2008                        7348222432   Lexington                     EKH8274   No Standing-Day/Time Limits          $125.00
 12/2/2008                        2034815506   Los Angeles                   6ETW392                                         $40.00
 12/5/2008                        2033917513   Los Angeles                   6ETW389   White Zone                            $40.00
 12/9/2008                        2030016726   Los Angeles                   6ETW392   White Zone                            $40.00
12/12/2008                        2035454912   Los Angeles                   6ETW389   White Zone                            $40.00
12/16/2008                T200901510415-01     Union Square/Manhattan Limo   EKH8280   Toll Violation                        $33.00
12/18/2008                        2034875581   Los Angeles                   6ETW392   White Zone                           $114.00
12/18/2008                          53177838   San Diego                     6FAY411   Red Zone                              $65.00
12/19/2008                        2035762466   Los Angeles                   6ETW389   White Zone                           $114.00
12/23/2008                        7897714433   Lexington                     EKH8274   Obstructing Traffic at Intersection $115.00
12/23/2008                        7882930260   Union Square/Manhattan Limo   EKH8278   No Standing                          $125.00
12/29/2008   5032205473                        Union Square/Manhattan Limo   EKH8280   Red Light violation - 9/29            $50.00
  1/2/2009                        2036002636   Los Angeles                   6ETW389   White Zone                            $40.00
 1/16/2009                        7874498045   Times Square/Manhattan Limo   EKH279    No Standing                          $125.00
  2/2/2009                          53208303   San Diego                     6FAY412   Commercial Loading - 110 State St. $45.00
  2/5/2009                        7143036572   Union Square/Manhattan Limo   EKH8278   Expired Meter                         $45.00
 2/25/2009                        2037474681   Los Angeles                   6ETW392   White Zone                            $40.00
  3/9/2009                          TF147953   Scottsdale                    6ETW390   Speeding                            not specified
 3/21/2009                        7902566081   Union Square/Manhattan Limo   EKH8280   Fail Dsply Rect                       $75.00
 3/23/2009                        7892463409   Union Square/Manhattan Limo   EKH8280   No Standing                           $90.00
  4/7/2009                        7897733907   Times Square/Manhattan Limo   EKH8276   Obstruction Intersection             $115.00
 4/23/2009                        5035668794   New York                      ENR7477   Red light violation                   $75.00
 4/24/2009                        7821367680   Union Square/Manhattan Limo   EKH8278   Fail Dsply Rect                       $75.00
 4/27/2009                        7881611844   Times Square/Manhattan Limo   EKH8279   No Standing                          $125.00
 4/28/2009                        7706568404   Times Square/Manhattan Limo   EKH8279   No Standing                          $125.00
 4/30/2009                        7852508388   Times Square/Manhattan Limo   EKH8276   No Standing                           $90.00
  5/1/2009                        7813345538   Union Square/Manhattan Limo   EKH8280   Expired Meter                         $35.00
 5/20/2009                        7841270264   Times Square/Manhattan Limo   EKH8279   Obstruction Intersection             $115.00
 5/22/2009                        5110935690   Chicago - City Center         H272656   Obstruct Roadway                      $75.00
 5/30/2009                        7865373960   EmpireCLS                     EKH8276   No Standing                          $125.00
 5/30/2009                         506542105   Los Angeles                   6ETW389   Red Zone                             $229.00
 6/14/2009                        5036688466   New York - The Court          EKH8275   Red light violation                   $75.00
 6/23/2009                         767168894   San Francisco                 6FVM934   Prk Meter Downtown                    $85.00
  7/5/2009                T030911475094        EmpireCLS                     EKH8276   Toll                                  $33.00
 7/17/2009                          53383342   San Diego                     6GLZ634   Red Zone                              $65.00
 7/18/2009                T030911522171        EmpireCLS                     EKH8280   Toll                                  $33.00
 7/21/2009                        1001958425   San Francisco                 6FVM935   Park Meter                            $78.00
 7/22/2009                T200907717564        EmpireCLS                     EKH8280   Toll                                  $26.90
 7/22/2009                T200909655093        EmpireCLS                     EKH8278   Toll                                  $26.75
 7/30/2009                T030911567003        EmpireCLS                     EKH8278   Toll                                  $33.00
 7/31/2009                        7585643482   Empire CLS                    EKH8278   No Standing - Taxi Stand             $145.00
  8/4/2009                        7834692070   Empire CLS                    EKH8278   No Standing - Bus Stop               $145.00
  8/5/2009                        5037776650   New York - The Court          ENR7479   Red ligh violation                    $75.00
  8/10/2009                            T30911689690 - 1     EmpireCLS              EKH8279    Toll                                  $33.00
  8/11/2009                                    7335374420   New York - The Court   EKH8275    Obstruction Intersection             $145.00
  8/14/2009                                    7269346574   New York - The Court   ENR7479    No Stop                              $125.00
  8/17/2009                            T30911689690 - 2     EmpireCLS              EKH8278    Toll                                  $33.00
  9/10/2009                                      53439538   San Diego              6GLZ634    Passenger Zone                        $40.00
  9/10/2009                                      53439537   San Diego              6FAY412    Red Zone                              $65.00
  9/15/2009                                    7860164115   New York               ENR7477    Double Parking                       $125.00
  9/21/2009                                    0057290179   Chicago City Center    H272656    Parking/Standing                      $60.00
  9/21/2009                            T0909636576          Silicon Valley         6EXT326    Toll Violation                        $29.00
  9/22/2009                                     505938886   Dallas                 LWK219     No Standing Zone                      $45.00
  9/24/2009                            T030911853130        EmpireCLS              EKH8278    Toll Violation                        $33.00
  9/27/2009                                      WA12203    Los Angeles            6ETW392    Red light violation                  $446.00

   10/3/2009                               70000050364286 Scottsdale               6ETW390    Speeding                            TBD
   10/7/2009                           0057293215          Chicago City Center     H272656    Parking/Standing                      $60.00
   10/7/2009                           0057293214          Chicago City Center     H291332    Parking/Standing                      $60.00
   11/2/2009                                   7586848099 EmpireCLS                EKH8279    Traffic Lane                         $125.00
 10/30/2009                                    1259086641 EmpireCLS                EKH8278    No Standing                          $105.00
 12/18/2009                                    7860890926 EmpireCLS                EKH8278    Obstructing Traffic at Intersection $125.00
 12/11/2009                                    7932527193 New York                 ENR7477    Double Parking                       $125.00
   2/28/2010 2/8/10 - violation date           5120594380 Chicago                  H29 1332   Red light violation                  $100.00
   2/24/2010             notice date           7837765710 EmpireCLS                EKH8278    No Standing                           $90.00
2/3 - 2/12/10                                      8207211 Dallas                  BK3N890    Toll                                  $26.00
2/6 - 2/14/10                                      8349149 Dallas                  BK3N891    Toll                                  $17.01
   2/14/2010                                       8371176 Dallas                  BK3N890    Toll                                  $15.12
    3/6/2010          violation date                574190 Hoboken                 EWD7900    Double Parking                        $54.00
   3/26/2010                           T201003681227-001 EmpireCLS                 EWD7889    Toll                                  $26.90
   3/11/2010                                    774011265 San Francisco            6LLE217    Tow Away Zone                         $83.00
    3/6/2010                                   7854550293 New York                 EWD7899    Fail Dsply Rect                       $75.00
   3/31/2010                           T031012399056-00001 EmpireCLS               EWD7902    Toll                                  $58.00
   4/14/2010                                 801000595042 New Orleans Poydras      TTD 931    Speeding                              $75.00
   3/10/2010                                      59203608 Chicago                 H272656    Parking/Standing Prohibited           $60.00
    5/4/2010                           M008820002          DC                      EWD 7901   Speeding (4/15/10)                   $100.00
    5/4/2010                                    591863274 DC                       EWD 7901   Parking Ticket                       $100.00
   5/18/2010                                   5044053533 EmpireCLS                EWD 7889   Red light violation                   $50.00
    5/9/2010                                   7002640990 Chicago                  H272657    Red light violation                  $100.00
   5/29/2010                           N030185A            Silicon Valley          6MBN013    Red light violation                 not specified
    5/7/2010                                      58377085 Chicago                 H272656    Parking Ticket                        $60.00
   5/22/2010                                   7002676806 Chicago                  H272657    Red light violation                  $100.00
   5/30/2010                                   7002693582 Chicago                  H272655    Red light violation                  $100.00
   5/21/2010                                   7958556708 New York                 EWD 7898   Expired Meter                         $75.00
   5/29/2010                                   7057604890 New York                 EWD 7898   No standing                          $125.00
   5/31/2010                                   7859094551 EmpireCLS                EWD 7902   No standing                          $125.00
   5/29/2010                                   7900997933 EmpireCLS                EWD 7902   No standing                          $125.00
   6/10/2010                           MB1006100003900     South Beach             342 XDG    Red Light                           not specified
    5/6/2010                           T031012529280-00001 EmpireCLS               EWD 7902   Toll Violation                        $58.00
                6/17/2010                        7002739601 Chicago               H272655    Red light violation   $100.00
                6/17/2010                        7313890837 EmpireCLS             EWD 7889   Expired Meter          $75.00
                7/27/2010                        2071824801 Los Angeles           6LLX660    Parking violation      $80.00
                 8/4/2010                T031012924590       EmpireCLS            FAM2053    Toll Violation         $58.00
                8/25/2010                T1008705497         Silicon Valley       6NDU026    Toll Violation         $30.00
                8/20/2010                        7002889597 Chicago               K711235    Red Light             $100.00
                7/29/2010                T031012889953-00001 EmpireCLS            EWD7902    Toll Violation         $58.00
                8/21/2010                          58112269 Chicago               K711236    Parking violation      $90.00
                7/29/2010                T201008641089-01    Empire CLS           EWD7902    Toll Violation         $26.90
                8/26/2010                        2078707632 Los Angeles           6LLX660    Parking Ticket         $65.00
                4/16/2010                      801000722885 New Orleans Poydras   TTD 931    Speeding              $210.00
                10/2/2010                         508076106 Dallas                BV9H295    No standing zone       $45.00
                 9/1/2010                        7306207453 New York Lexington    FAM2056    Expired Meter          $75.00
                 9/9/2010                        7272703969 New York Downtown     FAM2058    Expired Meter          $75.00
                9/24/2010                      801001766303 New Orleans Poydras   VBH 197    Red light violation   $135.00
                9/12/2010                      801001666917 New Orleans Poydras   VBH 196    Red light violation   $135.00
                9/18/2010                        7314238996 New York Lexington    FAM2056    Expired Meter          $75.00
                9/20/2010   PK2010001189        21026301537 Scottsdale            2009 MDX   Handicap Parking      $645.00
               11/10/2010                        7058815185 New York Lexington    FAM2054    Fail Dsply Rect        $65.00
                10/2/2010                        5049613383 New York Downtown     FAM2058    Red light Ticket       $50.00
               11/30/2010                          59356348 Chicago               K711236    Parking                $60.00
11/15 -12/20                                       14076059 Dallas                BV9H296    Toll                   $11.34
             12/3/2010                             59349290 Chicago               K711236    Parking                $60.00
              2/2/2011                           2089173671 Los Angeles           6PTZ253    Parking                $58.00
12/20/2010-12/31/2010                              14626010 Dallas                BV9H296    Toll                   $30.85
             2/24/2011                   T1103509173         Silicon Valley       6PVW301    Toll                   $29.00
             2/23/2011                             54001392 San Diego             6PAB275    Parking                $52.50
              3/2/2011                             53944395 San Diego             6PAB274    Parking                $77.50
             2/23/2011                             59466745 Chicago               L305947    Parking               $100.00
            10/26/2010                         801002023662 New Orleans Poydras   VBH 197                          $185.00
             12/9/2010                         801002171958 New Orleans Poydras   VBH 196                          $185.00
             2/15/2011                           8R10368135 Washington DC         6AD9639    Speeding Ticket        $40.00
             2/14/2011                             92596842 Washington DC         6AD9639    Parking                $75.00
              4/2/2011                   D0007461528         Dallas               CJ7J159    Red Light              $75.00
             4/18/2011                   D0007549082         Dallas               CJ7J160    Red Light              $75.00
            12/21/2010                         801001984849 New Orleans           VBH 196    Speeding Ticket       $185.00
             12/9/2010                         801002171958 New Orleans           VBH 196    Speeding Ticket       $185.00
             3/28/2011                           7843385721 New York              FFV5458    Parking               $125.00
             3/30/2011                           7234738587 New York              FFV5461    Parking                $70.00
             4/27/2011                        1351100037270 South Beach           327 TAS    Red light Ticket      $158.00
             5/24/2011                   T031113990673       EmpireCLS            FFV5460    Toll                   $58.00
             5/17/2011                           2095598820 Hollywood             6PTZ254    Parking                $88.00
             2/26/2011                             54900660 South Beach           328 TAS    Parking                $57.00
             5/24/2011                             54130632 San Diego             6PAB275    Parking                $77.50
            12/18/2008                               3835262 San Diego            6FAY411    Parking                $25.67
             3/22/2011                           8R10435358 Washington DC         6AD9639    Speeding               $40.00
               2/22/2011                          8W10398148 Washington DC              6AD9639     Speeding                            $40.00
               5/23/2011                  P77794              Austin                    CK1F875     Toll                                 $2.20
                6/1/2011                           5054948429 Empire CLS                FFV5460     Red light                           $50.00
               7/13/2011                             54186044 San Diego                 6PAB274     Parking                             $57.50
7/23/11 - 7/31/11                                    18181461 Dallas                    CJ7J159     Toll                                $16.00
7/28/11 - 8/3/11                                     18217661 Dallas                    CJ7J160     Toll                                $26.00
               7/26/2011                  P77794              Austin                    CK1F875     Toll                                $17.20
               7/21/2011                           8023423516 Washington DC             6AD9639     Parking Tickets                    $200.00
               8/11/2011                           9181237899 Chicago                   K974057     Parking                             $60.00
               8/11/2011                           9181237898 Chicago                   L305947     Parking                             $60.00
               7/21/2011                             59990756 Chicago                   L305947     Parking                             $60.00
                9/2/2011                            797855322 Lexington                 FFV5459     Parking                             $65.00
                8/7/2011                            801115921 Silicon Valley            6PVW301     Parking                             $75.00
                8/9/2011                            801608452 San Francisco             6PVW302     Parking                             $85.00
               9/19/2011   T1109657142                        Silicon Valley            6PVW301     Toll                                $30.00
               9/25/2011    5143419680                        Lakeshore                 K974005     Parking                             $60.00
               9/26/2011    9181429203                        Chicago                   K974057     Parking                             $60.00
              10/21/2011                  P77794              Austin                    CK1F875     Toll                                $17.20
               9/27/2011                           5142931320 Chicago                   L305947     Parking                             $60.00
              10/11/2011                               356526 New York                  FFV5458     Parking/Failure to Display          $65.00
              10/12/2011                               357079 New York                  FFV5459     Parking/Fire Hydrant               $115.00
              10/16/2011                               348615 New York                  FFV5458     Parking/Double Parking             $115.00
              10/28/2011                         T1109657142 Silicon Valley             6PVW301     SECOND NOTICE                       $75.00
              12/11/2011                           5145065280 Chicago                   N150770     Red Light Violation                $100.00 12/25/2011
              12/22/2011                           5145614340 Chicago                   N150771     Parking                             $60.00   1/5/2012
                                                   5146017050 Chicago                   N150772     Parking                             $60.00   1/8/2012
              2/3/2012                            735678000-8 New York                  FSB5294     Parking (Unattended)               $115.00
              2/8/2012                             0060210675 Chicago                   N150772     Parking (Obstructing Roadway        $75.00   3/8/2012
              2/8/2012                           706648721-07 New York                  FSB5292                                    not
                                                                                                                     Parking (Double) specified
            12/18/2011                             2107988046 Hollywood                 CA6UJB195   Meter expired                      $141.00
              3/8/2012                                2537554 Seattle                   AGG1806     Toll                                 $4.30
              4/1/2012                           T1203675487 Silicon Valley             6UJD687     Toll                                $30.00
             3/21/2012                               21820547 Austin                    DG5 J648    Toll                                 $5.90
              5/7/2012                             9182304931 Chicago                   N150772     Parking Ticekt                      $75.00
             3/28/2012                             9182133363 Chicago                   N150772     Parking Ticket                      $75.00
             2/22/2012                    TB-120586472        Seattle                   AGG1806     Toll Ticket                          $4.30
             6/15/2012                    788307450-7         New York - Union Square   FSB5297     Parking Ticket                      $65.00
              7/5/2012                             9182507099 Chicago                   N150772     Parking Ticket                      $75.00
             5/20/2012                             9182304931 Chicago                   N150722     Parking Ticket                      $75.00
             5/30/2012                    T1206505313         Silicon Valley            6UJD687     Toll                                $30.00
              7/5/2012        6/29/2012   R000243245          Atlanta Downtown          BXE7270     Red Light Violation                 $70.00
             6/21/2012                             5152500580 Chicago                   N150771     Parking Ticket                      $60.00
                      Date Paid
notified Empire - 7/17/09
                                             6/4/2008
                                             7/1/2008
                                           7/21/2008
                                          10/15/2008
                                             5/7/2008
                                             6/4/2008
                                             7/2/2008
                                             7/2/2008
                                             6/4/2008
                                             6/4/2008
                                             7/2/2008
                                          10/15/2008
                                           6/24/2008
                                             7/1/2008
                                          10/15/2008
                                          10/15/2008
                                             8/6/2008
W Paid on 10/13 but not yet reflected on fastrak
website - 10/20. Roger Paull is taking care of it -
1/30
                                          10/15/2008
                                          10/15/2008
                                          10/15/2008
                                          10/15/2008
checked website - no outsanding balance
paid - 3/17/09
                                          10/15/2008
                                          10/15/2008
paid by Manhattan Limo - checked status online
1/23
paid by Manhattan Limo
paid by Manhattan Limo
                                          11/26/2008
paid by Manhattan Limo - 3/17
notified Rux - 1/6
paid by Manhattan Limo - checked status online
1/23

paid by Manhattan Limo - checked status online 2/4
paid by Manhattan Limo - checked status online
1/23
notified Rux - 1/6
paid by Manhattan Limo - checked status online
2/17
Roger Paull is taking care of. Should be paid today -
2/3
notified Rux - 1/6
1/05/09 - NSI
notified Rux - 1/6
notified Rux - 1/8
notified Rux - 1/15
notified Rux - 1/15
notified Manhattan Limo - 1/15
notified Rux - 4/3/09
notified Rux - 1/6                                    resent to Christine - 5/20/11
notifed Rux - 4/6
1/05/09 - NSI
pending via mysummons.com - Manhattan Limo
notified Manhattan Limo - 1/8
notified Rux - 2/19
paid 4/6/09
notified Rux - 2/19
notified Manhattan Limo - 3/26
notified Rux - 2/27
notified Erick - 4/2/09
notified Manhattan Limo
Manhattan Limo
Manhattan Limo - hearing completed
notified Erick - 11/3/09
Manhattan Limo
Manhattan Limo
Manhattan Limo
Manhattan Limo
Manhattan Limo
Manhattan Limo
notified Mike - 6/30/09, paid
notified Empire - 7/17/09
notified Albert - 10/15/09
notified Erick - 11/3/09
paid by Megan - 8/28/09
notified Empire - 8/5/09, paid
Paid - 8/5/09
notified Empire - 8/18/09, paid
Paid - checked on 10/5
notified Empire - 9/24/09                             second notice: 10/14 - forwarding to Empire - 11/3 - paid
notified Empire - 9/24/09                             second notice: 10/16 - forwarding to Empire - 11/3
notified Empire - 9/24/09
notified Empire (Dina)
notified Empire (Dina)
notified Erick - 10/21/09
notified Empire - 9/24/09
paid
notified Kevin - 10/15/09
notified Empire - 9/24/09
notified Albert - 10/15/09
notified Albert - 10/15/09
paid
notified Mike - 10/21/09
Myra paid - second notice - notified W SF - 11/13
notified Bob Miller - 10/1/09
notified EmpireCLS - 11/13/09
notified property. W Talent was driving.
notified Scottsdale. They need to turn in form with
driver info - 10/20
notified Mike - 11/3/09
notified Mike - 11/3/09
notified Empire (Dina)
notified Empire - 12/18
notified Empire - 2/2/10                              paid according to Karen - 2/3
notified Kevin - 2/2/10
notified Erick - 3/3
notified Empire (Karen) - 3/12                        paid 3/17/10 - Empire
Notified Bob Miller - 3/12/10
Notified Bob Miller - 3/12/10
Notified Bob Miller - 3/12/10
Notified Kevin - 4/9/10
notified Karen and disputed ticket online - 4/9/10
notified Megan - 4/12/10                              received hard copy on 4/27, but checked online and it's been paid.
notified Kevin - 4/18/10
notified Karen - 4/18/10
notified Danny A. - 4/23/10
notified Mike - 4/27/10
notified Cordell - 5/7/10
notified Cordell - 5/7/10
notified Karen - 5/24/10
paid by Mike - 5/25/10
notified Awet - 6/11/10
paid by Mike - 6/7/10
notified Mike - 6/21/10
notified Mike - 7/1/10
notified Kevin - 7/8/10                               second notification to Kevin - 8/17
notified Kevin - 7/20/10
notified Karen - 7/20/10
notified Karen - 7/20/10
notified Tony - 7/16/10
notified Karen - 7/23/10
notified Michael
notified Karen - 8/5/10
notified Albert - 8/17/10                             received 2nd notice from Sandy: 10/1, resent ticket to Albert on 10/1; paid for per Albert - 10/18
Notified Karen - 8/24/10
Notified Suzie - 9/13/10
Notified Mike -9/17/10
Notified Karen - 9/17/10
notified Mike - 9/22/10
notified Karen - 9/23/10
notified Albert - 9/23/10
notified Danny A. - 10/12/10                          followed up - 10/18/10
sent to Dallas - 10/15/10
sent to Kevin - 10/20/10
sent to Kevin - 10/25/10
sent to Danny/Joseph - 10/27/10
sent to Danny/Joseph - 10/27/10
sent to Kevin - 10/29/10
Last Notice. Sent note to Damien/Charles - 11/4       Property paid on 11/16
Sent to Kevin 11/19. Fine reduced to $43 if paid by 12/10
Sent to Kevin - 12/8/10
sent to Mike - 1/7                                    paid - 1/7/11
sent to Bob - 1/5
paid by Mike - 1/7/11
notified Christine - 3/7                              paid per Christine - 3/9
notified Bob - 3/15
notified Anthony - 3/15
notified Christine - 3/5
notified Christine - 3/24
notified Mike - 4/5/11                                Paid per Mike - 4/5/11
notified Joseph - 5/10/11
notified Joseph - 5/10/11
notified Kevin - 5/10/11                              notified Kevin - 6/27/11
notified Kevin - 5/10/11
notified Bob - 4/18/11
notified Bob - 5/2/11
notified Joseph - 5/12/11
notified Joseph - 5/12/11
notified Kevin - 5/20/11
notified Kevin - 5/20/11
notified Paul - 5/20/11
notifed Karen - 6/8/11
notified Christine - 6/8/11
notified Paul - 6/17                                  renotified Paul - 6/29
notified Christine - 6/17
notified Christine - 6/27
notified Kevin - 6/27
notified Kevin - 6/27
notifified Bob - 6/29
notified Karen - 8/9/11
notified Rob - 8/9/11
notified Kyle - 8/22/11
notified Kyle - 8/22/11
notified Kyle - 8/19/11                   Renotified Kyle - 9/13/11
notified Kevin - 7/26/11
notified Mike - 8/19/11
notified Mike - 8/19/11
notified Mike - 8/19/11
notified Kevin - 9/18/11
notified Braxton - 9/13/11
notified Rob - 9/13/11
Manager notified 10/20/11
Via Michael Marsh 11/2/11                 PAID
Manager notified 10/20/11                 PAID
notified Kyle - 8/19/11                   Renotified Kyle - 9/13/11 / Kyle said they won't take his CC - waiting on another card 10/21/11   PAID Per Kyle 10/24/11




Myra Contacted Manager 11/14/2011         PAID per Braxton 1/4/12
Myra emailed Michael Marsh on 1/6/2012
Myra emailed Michael Marsh on 1/6/2012
notified Mike - 1/18/12
notified Kevin - 2/23/12
notified Mike - 3/5
notified Kevin - 3/6
notified Richard - 3/16/12
notified Christine - 3/28/12
notified Jason - 4/19/12
Notified Kyle - 4/19/12
Notified Mike - 5/7/12
Notified Mike - 5/10/12
Notified Christine - 6/4/12
Notified Kevin
Notified Mike
Notified Mike
Notified champ, second notice sent 7/25
Notified Allision - 7/25
Notified Mike - 7/25
Per Kyle 10/24/11
          Property                        Address                     Staff Phone                             Acura Experience Hours                                        Radius                    Type of Service
W Atlanta - Buckhead            3377 Peachtree Rd NE            Desk: (678) 500-3168           Monday – Friday:        7:00 a.m. – 9:00 p.m.                      4 miles                       Acura Experience Desk (2 MDX)
                                                                                                                               Car 1: 7:00 a.m. – 3:00 p.m.
                                                                                                                               Car 2: 1:00 p.m. – 9:00 p.m.
                                                                                                                               Ambassador: 7:00 a.m. – 3:00
                                                                                               p.m.
                                                                                               (concierge will take over the reservations after 3 p.m.)

                                                                                               Saturday:                  9:00 a.m. – 9:00 p.m.
                                                                                                                               Car 1: 9:00 a.m. – 5:00 p.m.
                                                                                                                               Car 2: 1:00 p.m. – 9:00 p.m.
                                                                                                                               Ambassador: 9:00 a.m. – 5:00
                                                                                               p.m. (concierge will take over the reservations after 5 p.m.)

                                                                                               Sunday:                 9:00 a.m. – 5:00 p.m. 2 drivers.
                                                                                               Ambassador: 9:00 a.m. – 5:00 p.m.
(678) 500-3100                  Atlanta, GA                     Ambassador: (314) 650-5031
                                30326                           Driver 1: (314) 608-1921
                                                                Driver 2: (314) 795-7462

W Atlanta - Downtown            45 Ivan Allen Jr. Boulevard                                    Mon - Sun: 7:00 a.m. - 10:00 p.m.                                  3 miles                       W Talent (1 MDX)
(404) 582-5800                  Atlanta, GA
                                30308

W Atlanta - Midtown             188 14th Street, NE                                            Mon - Fri: 7 a.m. - 11 a.m., 5 p.m. - 9 p.m.                       5 miles                       W Talent (1 MDX)
(404) 892-6000                  Atlanta, GA                                                    Sat - Sun: 10 a.m. - 2 p.m., 5 p.m. - 9 p.m.
                                30361

W Austin                        200 Lavaca Street               Desk: (512) 542-3600 ext 3703Mon - Thur: 7 a.m. - 9 p.m. (W Talent after 3:00 p.m.)               5 miles - no airport runs     Acura Experience Desk (2 MDX)
(512) 542-3600                  Austin, TX                      Ambassador: (314) 546-7602 Fri - Sat: 12 p.m. - 9 p.m. (W Talent after 8:00 p.m; Fri - Sat: until 9 p.m.)
                                78701                           Driver 1: (314) 546-8221     Sun: 10a.m-6p.m.
                                                                Driver 2: (314) 359-2587

W Boston                        100 Stuart Street               Driver 1: (310) 407-9517       Mon - Fri: 8:00 a.m. - 4:00 p.m.                                   5 miles - no airport runs     W Concierge/(1) Acura Driver
(617) 261-8700                  Boston, MA                                                     Sat - Sun: 11:00 a.m. - 7:00 p.m.
                                02116

W Chicago – City Center         172 West Adams Street           Desk: (312) 917-5653       Mon - Sat: 1:00 p.m. - 9:00 p.m.                                       5 miles                       Acura Experience Desk (2 MDX)
(312) 332-1200                  Chicago, IL                     Ambassador: (314) 608-3817 Sun: 10:00 a.m. - 6:00 p.m.
                                60603                           Driver 1: (314) 954-8823
                                                                Driver 2: (314) 954-9264

W Chicago – Lakeshore           644 North Lake Shore Drive      Desk: (312) 255-4410           Monday – Friday: 12:00 pm – 8:00 pm                                5 miles                       Acura Experience Desk (2 MDX)
                                                                                               Saturday: 12:00 pm - 8:00 pm
                                                                                               Sunday: 9:00 am – 5:00 pm
(312) 943-9200                  Chicago, IL                     Ambassador: (314)795-7654
                                60611                           Driver 1: (314 )630-6183
                                                                Driver 2: (314) 630-6794

W Dallas – Victory              2440 Victory Park Lane          Driver 1: (314) 954-8820       Mon - Fri: 7:00 a.m. - 9:00 p.m. (W Talent after 3:00 p.m.)        3 miles                       W Concierge/(2) Acura Drivers
(214) 397-4100                  Dallas, TX                      Driver 2: (310) 409-9522       Sat: 9:00 a.m. - 10:00 p.m. (W Talent after 5:00 p.m.)
                                75219                                                          Sun: 9:00 a.m. - 9:00 p.m. (W Talent after 5:00 p.m.)

W Fort Lauderdale               401 N. Fort Lauderdale Beach Blvd.
                                                                 Desk: (954) 414-8354       Mon - Fri: 9:00 a.m. - 5:00 p.m.                                      5 miles                       Acura Experience Desk (1 MDX)
(954) 414-8200                  Fort Lauderdale, FL              Ambassador: (314) 397-2950 Sat - Sun: 11:00 a.m. -7:00 p.m.

                                33304                           Driver 1: (314) 226-0131

W Hoboken                       225 River Street                Driver 1: (314) 397-3678       Mon - Thur: 7:30 a.m. - 11:30 a.m. , 3:00 p.m. - 7 p.m.            3 miles with in New Jersy     Third Party (1 MDX)
(201) 253-2400                  Hoboken, NJ                                                    Fri 10am-8pm
                                                                                               Sat 12pm-9pm
                                07030                                                          Sun: 12:00 p.m. - 6:30 p.m.

W Hollywood                     6250 Hollywood Boulevard        Desk: (323) 798-1300 ext 1633Sun - Thur: 12:00 p.m. - 8:30 p.m.                                   4 miles - may vary with trafficAcura Experience Desk (2 MDX)
(323) 798-1300                  Hollywood, CA                   Ambassador: (310) 920-7267 Fri - Sat: 1:00 p.m. - 9:00 p.m.
                                90028                           Driver 1: (310) 920-7108
                                                                Driver 2: (310) 920-7208

W Los Angeles – Westwood        930 Hilgard Avenue              Driver 1: 314-795-7650         Mon - Fri: 7:00 a.m. - 3:00 p.m.                                   5 miles                       W Concierge/(1) Acura Driver
(310) 208-8765                  Los Angeles, CA                                                Sat - Sun: 10:00 a.m. - 6:00 p.m.
                                90024

W Minneapolis                   821 Marquette Avenue            Driver 1: (314) 604-3802       Mon - Sun: 12:00 p.m. - 8:00 p.m.                                  5 miles                       W Concierge/(1) Acura Driver
(612) 215-3700                  Minneapolis, MN
                                55402

W New Orleans - Poydras         333 Poydras Street                                             Mon - Thur: 7 a.m. - 11 a.m., 4 p.m. - 8 p.m.                      5 miles                       W Talent (1 MDX)
(504) 525-9444                  New Orleans, LA                                                Fri - Sat: 7 a.m. - 9:00 p.m.
                                70130                                                          Sun: 7:00 a.m. - 3:00 p.m.

W New Orleans - French Quarter 316 Chartres Street                                             Mon - Sun: 8:00 a.m. - 5:00 p.m.                                   5 miles                       W Talent (1 MDX)
(504) 581-1200                 New Orleans, LA
                               70130

W New York                      541 Lexington Avenue            Ambassador: (314) 607-9276 8 AM – 9 PM                                                            Battery Park to Central Park Acura Experience Desk (2 MDX)
                                                                                           Driver 1: 8 AM – 6 PM
                                                                                           Driver 2: 11 AM – 9 PM
                                                                                           Ambassador : 10 AM – 8 PM
(212) 755-1200                  New York, NY                    Driver 1: (314) 607-8659                                                                                                        (10 hours)
                                10022                           Driver 2: (314) 606-5974

W New York - Downtown           123 Washington Street           Driver 1: (314) 662-3126       Mon - Sun: 8:00 a.m. - 8:00 p.m.                                   Battery Park to Central Park W Concierge/(2) Acura Drivers
(646) 826-8600                  New York, NY                    Driver 2: (314) 662-3214       Driver 1: 8:00 a.m. – 6:00 p.m.
                                10006                                                          Driver 2: 10:00 a.m. – 8:00 p.m.

W New York - Times Square       1567 Broadway                   Ambassador 646- 309-1417       Monday – Sunday: 8 a.m. – 9:00 p.m.                                Battery Park to Central Park -Acura Experience Desk (2 MDX)
                                                                Driver 1: 646-309-2617
                                                                Driver 2: 646-309-0492
                                                                Desk Phone: 212-930-7420
(212) 930-7400                  New York, NY                                                                                                                      may vary with traffic
                                10036

W New York - Union Square       201 Park Avenue South           Ambassador: 646- 301-9962      Monday – Sunday: 7:00 a.m. – 9:00 p.m.                             Battery Park to 59th Street   Acura Experience Desk (2 MDX)
                                                                Driver 1: 646-309-1911         Acura Ambassador: 10:00 a.m. – 8:00 p.m.                           – below Central Park (map
                                                                Driver 2: 646 – 309 – 1447     Car 1: 7:00 a.m. – 5:00 p.m.                                       with boundaries will be
                                                                                               Car 2: 11:00 a.m. – 9:00 p.m.                                      provided)
                                                                                                                                                                  Will take trips to
                                                                                                                                                                  Guggenheim if requested
(212) 253-9119     New York, NY
                   10003

W San Diego        421 West B Street          Desk: (619) 398-3199       Sun - Thur: 12:00 p.m. - 8:00 p.m.    5 miles                    Acura Experience Desk
(619) 398-3100     San Diego, CA              Ambassador: (314) 795-7716 Fri - Sat: 1:00 p.m. - 9:00 p.m.                                 1 MDX for Walk Up
                   92101                      Driver 1: (314) 495-7554                                                                    1 MDX for Reservation
                                              Driver 2: (314) 795-7602

W San Francisco    181 3rd Street             Desk: (415) 817-7834       Mon - Sun: 12:00 p.m. - 8:00 p.m.                                  Acura Experience Desk (2 MDX)
                                                                                                               Not exactly 5 miles - see boundary map\
(415) 777-5300     San Francisco, CA          Ambassador: (314) 795-7539
                   94103                      Driver 1: (314) 795-7581
                                              Driver 2: (314) 795-7536

W Scottsdale       7277 East Camelback Road                                Mon - Sun: 10:00 a.m. - 8:00 p.m.   5 miles                    W Talent (1 MDX)
(480) 970-2100     Scottsdale, AZ
                   85251

W Seattle          1112 4th Avenue            Desk: (206) 264-6119       Mon - Fri: 9:00 a.m. - 5:00 p.m.      5 miles                    Acura Experience Desk (2 MDX)
(206) 264-6000     Seattle, WA                Ambassador: (310) 424-8429 Sat - Sun: 10:00 a.m. - 6:00 p.m.
                   98101                      Driver 1: (314) 954-8885
                                              Driver 2: (314) 795-7713

W Silicon Valley   8200 Gateway Boulevard                                  Mon - Sun: 7:00 a.m. - 8:00 p.m.    N/A                        Hotel Guest Loaner (1 MDX)
(510) 494-8800     Newark, CA
                   94560
W South Beach     2201 Collins Avenue   Driver 1: (314) 226-0146    Mon - Sun: 9:00 a.m. - 5:00 p.m, 1:00 p.m. - 9:00 p.m.   With in Miami Beach     W Concierge/(2) Acura Drivers
(305) 938-3000    Miami Beach, FL       Driver 2: (310) 409-5798
                  33139

W Washington DC   515 15th Street NW    Desk: (202) 661-2475       Sun - Mon: 11:00 a.m. - 7:00 p.m.                         5 miles                 Acura Experience Desk (2 MDX)
(202) 661-2400    Washington, DC        Ambassador: (202) 390-5642 Tue - Sat: 12:00 p.m. - 8:00 p.m.                         No train staion
                  20004                 Driver 1: (202) 390-4570                                                             Yes to Reagan Airport
                                        Driver 2: (202) 390-4857
                                        Vehicle                         Date of
          Location/Car                    ID          Vehicle VIN       Pick Up
Atlanta - Buckhead
                               Car #1   AB121     2HNYD2H81CH501518    11/28/2011
                               Car #2   AB122     2HNYD2H83CH501522    11/28/2011
Atlanta - Downtown
                               Car #1   AD121      2HNYD2H82CH501527   12/1/2011
Atlanta - Midtown
                               Car #1   AM121     2HNYD2H89CH501508    11/28/2011
Austin
                               Car #1   AU121     2HNYD2H82CH501852    11/28/2011
                               Car #2   AU122     2HNYD2H81CH501521    11/28/2011
                               Car #3   AURDX     5J8TB4H56DL001125    5/30/2012
Boston
                               Car #1   BS121      2HNYD2H87CH501510   11/23/2011
Chicago - City Center
                               Car #1   CC121     2HNYD2H87CH501507    11/18/2011
                               Car #2   CC122     2HNYD2H86CH501515    11/18/2011
Chicago - Lakeshore
                               Car #1   CL121     2HNYD2H88CH501516    11/18/2011
                               Car #2   CL122     2HNYD2H83CH501519    11/18/2011
                               Car #3   CLRDX     5J8TB4H59DL001121     5/28/2012
Dallas
                               Car #1   DA121     2HNYD2H83CH501861    11/17/2011
                               Car #2   DA122     2HNYD2H80CH501851    11/17/2011
Fort Lauderdale
                               Car #1   FL121     2HNYD2H85CH501523    11/14/2011
Hoboken
                               Car #1   HO121     2HNYD2H80CH501512    11/21/2011
Hollywood
                               Car #1   HW121     2HNYD2H88CH501029    11/9/2011
                               Car #2   HW122     2HNYD2H84CH501030    11/9/2011
                               Car #3   HWRDX     5J8TB4H54DL001124
Los Angeles - Westwood
                               Car #1   LA121     2HNYD2H80CH501025    11/9/2011
Minneapolis
                               Car #1   MN121     2HNYD2H82CH501513    11/25/2011
New Orleans
                               Car #1   NO121     2HNYD2H85CH501862    12/5/2011
New Orleans - French Quarter
                               Car #1   FQ121     2HNYD2H84CH501853    12/5/2011
New York - Downtown
                               Car #1   ND121     2HNYD2H80CH501526    11/21/2001
                               Car #2   ND122     2HNYD2H8XCH501856    11/21/2011
New York - Lexington
                               Car #1   NY121     2HNYD2H89CH501525    11/21/2011
                               Car #2   NY122     2HNYD2H89CH501850    11/21/2011
New York - Times Square
                               Car #1   NT121     2HNYD2H89CH501864    11/21/2011
                               Car #2   SC122     2HNYD2H81CH501857     6/13/2012
New York - Union Square
                               Car #1   NU121     2HNYD2H88CH501855    11/21/2011
                               Car #2   NU122     2HNYD2H86CH544395     7/25/2012
San Diego
                 Car #1   SD121   2HNYD2H87CH501524   11/16/2011
                 Car #2   SD122   2HNYD2H84CH501528   11/16/2011
San Francisco
                 Car #1   SF121   2HNYD2H88CH501032   11/23/2011
                 Car #2   SF122   2HNYD2H86CH501028   11/23/2011
                 Car #3   SFRDX   5J8TB4H50DL001122    5/25/2012
Scottsdale
                 Car #1   SC121   2HNYD2H83CH501505   12/2/2011




                 Car #2   SC122   2HNYD2H81CH501857   12/2/2011
Seattle
                 Car #1   SE121   2HNYD2H81CH501034   11/23/2011
                 Car #2   SE122   2HNYD2H85CH501506   11/23/2011
Silicon Valley
                 Car #1   SV121   2HNYD2H86CH501031   11/26/2011
South Beach
                 Car #1   SB121   2HNYD2H80CH501509   11/16/2011
                 Car #2   SB122   2HNYD2H89CH501511   11/17/2011
Washington D.C
                 Car #1   DC121   2HNYD2H8XCH501517   11/23/2011
                 Car #2   DC122   2HNYD2H8XCH501520   11/23/2011
                 Car #3   DCRDX   5J8TB4H58DL001126
                                                        XM Radio
  Decal                            License    Radio        (8)              Key
Installed   Applique   Insurance    Plate     (5) #   Alpha/Numeric   (1) Letter (3) #

  Yes         Yes         Yes      BXE 7271   56264    1JD892CJ            4885
  Yes         Yes         Yes      BXE 7273   13344    16D8924C            4801

  Yes         Yes         Yes      BXE 7270   32452    7MEB92W3            M871

  Yes         Yes         Yes      BXE 7272   41664     X8C92HC            M877

  Yes         Yes         Yes      DG5 J648   21625    1G8892H0            K069
  Yes         Yes         Yes      DG5 J647   64241    DRD8920H            N550
                                   6WKR411                               505/1125

  Yes         Yes         Yes      317NB8     26252    2GD89283            N528

  Yes         Yes         Yes      N15 0771   16112    H5EB9289            M878
  Yes         Yes         Yes      N15 0772   61564    KKLB92WU            N099

  Yes         Yes         Yes      N15 0769   14462     HLLB9286           N072
  Yes         Yes         Yes      N15 0770   53246     EED8924L           N275
  Yes         N/A         Yes      6WKR412

  Yes         Yes         Yes      DF2 K952   15425    WRLB92CA            N508
  Yes         Yes         Yes      DF2 K692   21651    JQCB9209            N436

  Yes         Yes         Yes      AUB H66    16351    TIC89201       N078 (2 keys)

  Yes         Yes         Yes      FSB5291    33122    D2E892CW            N085

  Yes         Yes         Yes      6UJB195    22132     Y10B92R3           M186
  Yes         Yes         Yes      6UJB194    15511     TJD89284           M431
                                   6WKR417

  Yes         Yes         Yes      6UJB193    33662    CMUA92WQ            5547

  Yes         Yes         Yes      653 HNP    62313     JUDB9284           M807

  Yes         Yes         Yes      VTG163     44236    XW8892RY            N980

  Yes         Yes         Yes      VTG162              H5PH72RZ            N432

  Yes         Yes         Yes      FSB5293    15122     6EB92M4            N873
  Yes         Yes         Yes      FSB5295    35311    2ADB92CK            N409

  Yes         Yes         Yes      FSB5292    42353   5JC8924T             N546
  Yes         Yes         Yes      FSB5294    42534 1K7892MT               N435

  Yes         Yes         Yes      FSB5296    36423    26T792WV            N442
  Yes         Yes         Yes      GBB7404    21333    T9QH72MC           A08280

  Yes         Yes         Yes      FSB5297    62363     P6R792CA           N408
  Yes         No          Yes      GBD4902    56464     LXRPH2CY           L699
Yes   Yes   Yes   6SMB816   52314   KUC892CN        N544
Yes   Yes   Yes   6SMB815   23445   CAEB924X        M876

Yes   Yes   Yes   6UDJ685   33226   1B0B9281       M176
Yes   Yes   Yes   6UJD686   55325   RE7892CD       M185
Yes               6WKR413                        DL001122

Yes   Yes   Yes   ATW0826   31261   LHRH72C6       A08259




Yes   Yes   Yes   ATW0825   21333   T9QH72MC       A08280

Yes   Yes   Yes   AGG1806   43456   CMQA92MU        M168
Yes   Yes   Yes   AGG1807   55524   TCRH724Q        M790

Yes   Yes   Yes   6UJD687   23356   SSB892W1    M182 (2 keys)

Yes   Yes   Yes   AST Q13   63563   CIMH72HV        N084
Yes   Yes   Yes   AST Q12   36562   OMD892OH        M869

Yes   Yes   Yes   1AM5604   43242   JULB92MQ       M811
Yes   Yes   Yes   1AM5603   22454   6EC89Z949      N539
                  6WKR414
removed
: 2/6/12,
transferr
ed to TS
                                                                                                                                        XM Radio
                                        Vehicle                        Date of      Decal                            License    Radio      (8)              Key
          Location/Car                    ID          Vehicle VIN      Arrival    Installed   Applique   Insurance    Plate     (5) # Alpha/Numeric   (1) Letter (3) #
Atlanta - Buckhead
                               Car #1   AB111     2HNYD2H70BH517294   1/7/2011      Yes         Yes         Yes      BQS9147    45622   2NLR62MR           M836
                               Car #2   AB112     2HNYD2H76BH517283   1/7/2011      Yes         Yes         Yes      BQG0238    43633   CPKR62WD           M779
Atlanta - Downtown
                               Car #1   AD111     2HNYD2H77BH517907   1/7/2011      Yes         Yes         Yes      BQG0239    54331   BXHU62C6           N201
Atlanta - Midtown
                               Car #1   AM111     2HNYD2H73BH518391   1/7/2011      Yes         Yes                  BQS9148    31413   QM9V6240           N510
Atlanta - Perimeter
                               Car #1   AP111     2HNYD2H73BH517905   1/7/2011      Yes         Yes         Yes      BQG0237    43366   28JU62WE
Austin
                               Car #1   AU111     2HNYD2H74BH515256 12/24/2010      Yes         Yes         Yes      CK1F876    45326   ED8U6286           K901
                               Car #2   AU112     2HNYD2H72BH518401  1/7/2011       Yes         Yes         Yes      CK1F875    15144   Q4DV62WD           N486
Boston
                               Car #1   BS111     2HNYD2H78BH518385   1/7/2011      Yes         Yes         Yes      9TE 480    66334   957V62M8           N381
Chicago - City Center
                               Car #1   CC111     2HNYD2H73BH518388    1/6/2011     Yes         Yes         Yes      L30 5947   52633   NJ9V620A           N550
                               Car #2   CC112     2HNYD2H78BH518399   1/11/2011     Yes         Yes         Yes      K97 4057   46511   UG9V62CA           N415
Chicago - Lakeshore
                               Car #1   CL111     2HNYD2H70BH518395   1/6/2011      Yes         Yes         Yes      L30 5946   04978   4R6V620U           N560
                               Car #2   CL112     2HNYD2H75BH518389   1/11/2011     Yes         Yes         Yes      K97 4055   64616   6N6V624P           N424
Dallas
                               Car #1   DA111     2HNYD2H70BH518400   1/7/2011      Yes         Yes         Yes      CJ7J159    65224   QQ8V62M7           N363
                               Car #2   DA112     2HNYD2H75BH518392   1/11/2011     Yes         Yes         Yes      CJ7J160    44115   SU9V624E           N548
Fort Lauderdale
                               Car #1   FL111     2HNYD2H76BH518398   1/11/2011     Yes         Yes         Yes      AKD L33    56566   KQCV62MZ           M659
Hoboken
                               Car #1   HO111     2HNYD2H76BH517302 12/28/2010      Yes         Yes         Yes      FFV5463    33645   VWJR62R2           M846
Hollywood
                               Car #1   HW111     2HNYD2H71BH517286 12/31/2011      Yes         Yes         Yes      6PTZ254    22362   MUKR6281           M789
                               Car #2   HW112     2HNYD2H75BH517274 12/31/2011      Yes         Yes         Yes      6PTZ255    61164   MJ5U62H3           M788
Los Angeles - Westwood
                               Car #1   LA111     2HNYD2H73BH517290 12/31/2011      Yes         Yes         Yes      6PTZ253    41652   JA8U62C2           M868
Minneapolis
                               Car #1   MN111     2HNYD2H74BH518402   1/3/2011      Yes         Yes         Yes      345 EUA    15415   EQ8V628T           N566
New Orleans
                               Car #1   NO111     2HNYD2H72BH517281   1/6/2011      Yes         Yes         Yes      TWJ350     62524   Z26U62CC           M796
                               Car #2   NO112     2HNYD2H74BH517296   1/6/2011      Yes         Yes         Yes      TWJ351     14254   4NZT62RL           N029
New Orleans - French Quarter
                               Car #1   FQ111     2HNYD2H75BH517291   1/6/2011      Yes         Yes         Yes      TWJ349     26521   NM5V62W2           M867
New York - Downtown
                               Car #1   ND111     2HNYD2H77BH517275 12/28/2010      Yes         Yes         Yes      FFV 5461   45662   QCKR62C2           N002
                               Car #2   ND112     2HNYD2H79BH517293 12/28/2010      Yes         Yes         Yes      FFV 5457   36533   IB1U62R6           M993
New York - Lexington
                               Car #1   NY111     2HNYD2H74BH517301 12/28/2010      Yes         Yes         Yes      FFV 5458   62355   Z0L4562W1          M841
                               Car #2   NY112     2HNYD2H72BH517295 12/28/2010      Yes         Yes         Yes      FFV 5459   43363    NCZT6281          M831
New York - Times Square
                               Car #1   NT111     2HNYD2H72BH517278 12/28/2010                  No                   FFV 5460   45523   HU6U62R0           M843
New York - Union Square
                               Car #1   NU111     2HNYD2H74BH517279 12/28/2010      Yes         Yes         Yes      FFV 5462   32213   PD6U62MM           M866
San Diego
                                                                                                                                 XM Radio
                                  Vehicle                       Date of       Decal                            License   Radio      (8)              Key
          Location/Car              ID          Vehicle VIN      Arrival    Installed   Applique   Insurance    Plate    (5) # Alpha/Numeric   (1) Letter (3) #
                         Car #1    SD111    2HNYD2H7XBH517903   1/4/2011       Yes        Yes         Yes      6PAB274   66516   9UGU620U           N575
                         Car #2    SD112    2HNYD2H78BH517284   1/4/2011       Yes        Yes         Yes      6PAB275   31425   9ELR62RC           M792
San Francisco
                         Car #1   SF111     2HNYD2H77BH517289   1/6/2011      Yes         Yes         Yes      6PVW302   56464   KB5R62CL           N005
                         Car #2   SF112     2HNYD2H78BH517298   1/6/2011      Yes         Yes         Yes      6PVW303   56316   OL7U62RW           M870
Scottsdale
                         Car #1   SC111     2HNYD2H75BH517906   1/7/2011      Yes         No          Yes      APB0073   45121   7KZT62C1           N030
                         Car #2   SC112     2HNYD2H76BH517297   1/7/2011      Yes         No          Yes      APB0074   35326   H3KU620X           N573
Seattle
                         Car #1   SE111     2HNYD2H75BH517288 12/23/2010      Yes         Yes                  ACX8281   26446   VZLR620L           M845
                         Car #2   SE112     2HNYD2H70BH517280 12/23/2010      Yes         Yes                  ACX8282   61525   PG0U62W5           M990
Silicon Valley
                         Car #1   SV111     2HNYD2H70BH517277   1/6/2011      Yes         Yes         Yes      6PVW301   23663   RS4462CK           M864
South Beach
                         Car #1   SB111     2HNYD2H71BH518387   1/11/2011     Yes         Yes         Yes      328 TAS   13244   U2AV628V           N369
                         Car #2   SB112     2HNYD2H74BH518397   1/11/2011     Yes         Yes         Yes      327 TAS   64152   Q59V62M6           N551
Washington D.C
                         Car #1   DC111     2HNYD2H7XBH518386   1/5/2011      Yes         Yes         Yes      6AD9639   36233   PPAV624K           N547
                         Car #2   DC112     2HNYD2H77BH518393   1/5/2011      Yes         Yes         Yes      6AD9640   21423   XV7V62CM           N377
Removed 7/13
Removed 8/1
                                                                                                                                          XM Radio       Key
                                        Vehicle                        Date of      Decal                            License    Radio        (8)      (1) Letter
          Location/Car                    ID         Vehicle VIN       Arrival    Installed   Applique   Insurance    Plate     (5) #   Alpha/Numeric   (3) #
Atlanta - Buckhead
                               Car #1   AB201     2HNYD2H79AH522962   7/27/2010     Yes         No          Yes      BND0982    22132    YKC732R6        K055
                               Car #2   AB202     2HNYD2H72AH526304   7/26/2010     Yes         No          Yes      BMP6468    16434     G1963C7        N264
Atlanta - Downtown
                               Car #1   AD201     2HNYD2H79AH523884   7/27/2010     Yes         No          Yes      BMP 8927   16455    2NT632WJ       Missing
Atlanta - Midtown
                               Car #1   AM201     2HNYD2H74AH524389   7/27/2010     Yes         Yes         Yes      BMP6083    21454    OVL732WC        L127
Atlanta - Perimeter
                               Car #1   AP201     2HNYD2H73AH524397   7/30/2010     Yes         Yes                  BMP6082    23132    3Y0632HA       Missing
Austin
                               Car #1   AU201     2HNYD2H75AH502899 #######         Yes         No          Yes
Boston
                               Car #1   BS201     2HNYD2H75AH523879   7/28/2010     Yes         No          Yes      218 KL5    12663    NKT63244        K222
Chicago - City Center
                               Car #1   CC201     2HNYD2H79AH524386   8/3/2010      Yes         Yes         Yes      K711236    66341    W7L7328D        L115
                               Car #2   CC202     2HNYD2H70AH524406   8/3/2010      Yes         Yes         Yes      K711237    12235    OCV732C3     Broken tag
Chicago - Lakeshore
                               Car #1   CL201     2HNYD2H71AH524396   8/3/2010      Yes         Yes         Yes      K711235    63234    ODR732RB        L157
                               Car #2   CL202     2HNYD2H77AH524404   8/3/2010      Yes         Yes         Yes      K711234    45121    CTOX220B        L384
Dallas
                               Car #1   DA201     2HNYD2H72AH523886   7/31/2010     Yes         Yes         Yes      BV9H295    14556    Z8T632MT        K648
                               Car #2   DA202     2HNYD2H71AH523880   7/31/2010     Yes         Yes         Yes      BV9H296    62123    ULQ632RG     Broken tag
Fort Lauderdale
                               Car #1   FL201     2HNYD2H79AH524405   7/30/2010     Yes         Yes                  686 YQM    34453    TWXW22HD        L425
Hoboken
                               Car #1   HO201     2HNYD2H7XAH523876 7/28/2010       Yes         Yes                  FAM2059    45163    PWN6320Y       Missing
Hollywood
                               Car #1   HW201     2HNYD2H75AH524398   7/26/2010     Yes         Yes         Yes      6NGW371    53153    T2N732H7        L154
                               Car #2   HW202     2HNYD2H76AH523874   7/31/2010     Yes         Yes         Yes      6NJD370    14213    CMQ632RJ       Missing
Los Angeles - Westwood
                               Car #1   LA201     2HNYD2H7XAH524395 7/26/2010       Yes         Yes         Yes      6NGW367    33431     HJR7324R       L164
Minneapolis
                               Car #1   MN201     2HNYD2H73AH524402   8/15/2010     Yes         No          Yes      450 DTT    56224    RPN632HE        L714
New Orleans
                               Car #1   NO201     2HNYD2H74AH523887   8/8/2010      Yes         Yes         Yes      VBH 197    21151    27P63240        K104
                               Car #2   NO202     2HNYD2H73AH523878   8/8/2010      Yes         Yes         Yes      VBH 196    12663    T5R632RX        K109
New Orleans - French Quarter
                               Car #1   FQ201     2HNYD2H77AH523883   8/8/2010      Yes         Yes                  VBH 195    24353    1AT632W1        K112
New York - Downtown
                               Car #1   ND201     2HNYD2H77AH524385   8/30/2010     Yes         Yes         No       FAM2057    45662    LJV732WE        K847
                               Car #2   ND202     2HNYD2H71AH523877   8/30/2010     Yes         Yes         No       FAM2058    54464    PXN6324W        K148
New York - Lexington
                               Car #1   NY201     2HNYD2H74AH522965   8/1/2010      Yes         Yes         Yes      FAM2056    56342    KEC732NY        M579
                               Car #2   NY202     2HNYD2H78AH523875   8/1/2010      Yes         Yes         Yes      FAM2054    31211    0UQ6328Y        K170
New York - Times Square
                               Car #1   NT201     2HNYD2H73AH523881   8/1/2010      Yes         Yes         Yes      FAM2055    86416    OYQQ632RP
New York - Union Square
                               Car #1   NU201     2HNYD2H75AH523882   8/1/2010      Yes         Yes         Yes      FAM2053    35514    MAOX22WB        K113
San Diego
                               Car #1   SD201     2HNYD2H72AH524407   7/27/2010     Yes         Yes         Yes      6LNJ149    12521    MML732CM        L418
                               Car #2   SD202     2HNYD2H77AH524399   7/27/2010     Yes         Yes         Yes      6LUY400    51313    PKW7320Y        L385
                                                                                                                                 XM Radio       Key
                                Vehicle                        Date of      Decal                            License   Radio        (8)      (1) Letter
        Location/Car              ID         Vehicle VIN       Arrival    Installed   Applique   Insurance    Plate    (5) #   Alpha/Numeric   (3) #
San Francisco
                       Car #1   SF201     2HNYD2H71AH524401   7/27/2010     Yes         Yes         Yes      6NDU028   54461    MJP632MR        L128
                       Car #2   SF202     2HNYD2H72AH524388   7/27/2010     Yes         Yes         Yes      6NDU027   43141    35K73248       Missing
Scottsdale
                       Car #1   SC201     2HNYD2H78AH524394   7/30/2010     Yes         Yes         Yes      ALT4220   54453    6XR73285       Illegible
                       Car #2   SC202     2HNYD2H70AH524387   7/30/2010     Yes         Yes         Yes      ALT4221   41356    O2K732HU       Illegible
Seattle
                       Car #1   SE201     2HNYD2H75AH524384   7/29/2010     Yes         Yes         Yes      AAW1353   31314    JHE732WH       Missing
                       Car #2   SE202     2HNYD2H75AH524403   7/29/2010     Yes         Yes         Yes      AAW1352   43162    5VW732M8        L396
Silicon Valley
                       Car #1   SV201     2HNYD2H76AH524393   8/1/2010      Yes         No          Yes      6NDU026   32213    73X732CB        L165
South Beach
                       Car #1   SB201     2HNYD2H70AH524390   7/30/2010     Yes         No                   331 YLU   63346    XLN732M8        L156
                       Car #2   SB202     2HNYD2H72AH524391    8/1/2010     Yes         No                   332 YLU   26554    W5T732M7       Missing
Washington D.C
                       Car #1   DC201     2HNYD2H7XAH524400 8/18/2010       Yes         Yes         Yes      4MD2569   62442    UKW7328C        L419
                       Car #2   DC202     2HNYD2H74AH524392 7/26/2010       Yes         Yes         Yes      4MD2568   43516    PUW732CL        L166

                                                 41
                                                                                                                                                XM Radio       Key
                                             Vehicle                                               Decal                      License   Radio      (8)      (1) Letter
          Location/Car               Year      ID          Vehicle VIN      Installer/Dealer     Installed Date of Pick up     Plate    (5) # Alpha/Numeric   (3) #

Atlanta - Buckhead
                               Car #1 2010   AB101     2HNYD2H79AH502047        Ed Voyles           Y         2/3/2010        BKD9992   55532    PGZ412WT      L877
                               Car #2 2010   AB102     2HNYD2H74AH502053        Tom Kim             Y         2/3/2010        BKD9991   42456    08M412MZ      M148
Atlanta - Downtown
                               Car #1 2010   AD101     2HNYD2H70AH502051        Ed Voyles           Y         2/3/2010        BKD9994   56166    QSZ412C7      L470
Atlanta - Midtown                                                               Tom Kim
                               Car #1 2010   AM101     2HNYD2H76AH502040        Ed Voyles           Y         2/3/2010        BK17218   45333    Y3H412MX      M128
Atlanta - Perimeter                                                             Tom Kim
                               Car #1 2010   AP101     2HNYD2H72AH502035        Ed Voyles           Y         2/3/2010        BK17217   56134    V21512RJ      L680
Boston                                                                          Tom Kim
                               Car #1 2010   BS101     2HNYD2H7XAH502915        Rick Case           Y         2/5/2010        131XWR    16554    MLU412RV      M938
Chicago - City Center
                               Car #1 2010   CC101     2HNYD2H72AH502049     McGrath Acura          Y        1/13/2010        H272656   51166    6N251286      L940
                               Car #2 2010   CC102     2HNYD2H78AH502055     McGrath Acura          Y        1/13/2010        H291332   33635    0R2512RM      L469
Chicago - Lakeshore
                               Car #1 2010   CL101     2HNYD2H73AH502044     McGrath Acura          Y        1/13/2010        H272655   16243    AO1512H7      M165
                               Car #2 2010   CL102     2HNYD2H75AH502059     McGrath Acura          Y        1/13/2010        H272657   26566    LED412W6      M177
Dallas
                               Car #1 2010   DA101     2HNYD2H77AH502032     Goodson Acura          Y        1/25/2010        BK3N891   26325    UTG412W0      L874
                               Car #2 2010   DA102     2HNYD2H78AH502038     Goodson Acura          Y        1/25/2010        BK3N890   32213    4RG412RY      L950
Fort Lauderdale
                               Car #1 2010   FL101     2HNYD2H75AH502904        Rick Case           Y         2/3/2010        132XWR    34453    XWW4120P      M782
Hoboken
                               Car #1 2010   HO101     2HNYD2H76AH502037   Acura of Manhattan       Y        1/21/2010       EWD 7900   46652    ZLZ412WM      L949
Hollywood
                               Car #1 2010   HW101     2HNYD2H77AH502046  Acura of Glendale         Y        1/23/2010        6LMK508   21456    PX2512HE      L879
                               Car #2 2010   HW102     2HNYD2H74AH502036 Kearney Mesa Acura         Y        1/28/2010        6CKV137   32624    3R0512WM      L828
Los Angeles - Westwood                                                    Acura of Glendale
                               Car #1 2010   LA101     2HNYD2H72AH502052   (818) 502-1100           Y        1/16/2010        6LLX660   34443    H6Y4120N      L494
                                                                            Jeanne Brewer
Minneapolis
                               Car #1 2010   MN101     2HNYD2H70AH502048   Bloomington Acura        Y        1/11/2010        078 DCX   55414    6L2512HA      M134

New Orleans
                               Car #1 2010   NO101     2HNYD2H79AH502033      Walker Acura          Y        1/18/2010       TTD520 (LA) 34545   1BZ4128A      L811
                               Car #2 2010   NO102     2HNYD2H78AH502900      Walker Acura          Y        1/18/2010       TTD931 (LA) 33124   87H412R5      M836
New Orleans - French Quarter
                               Car #1 2010   FQ101     2HNYD2H71AH502902      Walker Acura          Y        1/18/2010       TTD519 (LA) 26336   GDZ41283      M892
New York - Downtown
                               Car #1 2010   ND101                         Acura of Manhattan       Y           N/A             N/A      N/A       N/A          N/A
                               Car #2 2010   ND102     2HNYD2H75AH502899    Bassam Stephen          Y           N/A             N/A      N/A       N/A          N/A
New York - Lexington
                               Car #1 2010   NY101     2HNYD2H73AH502920   Acura of Manhattan       Y        1/21/2010       EWD 7898   56316    X4M412C6      M716
                               Car #2 2010   NY102     2HNYD2H74AH502909    Bassam Stephen          Y        1/21/2010       EWD 7899   14221    UYL412H1      M827
New York - Times Square
                               Car #1 2010   NT101     2HNYD2H79AH502906   Acura of Manhattan       Y        1/21/2010       EWD 7889   41624    R7Z4124D      M830
New York - Union Square
                               Car #1 2010   NU101     2HNYD2H74AH502912   Acura of Manhattan       Y        1/21/2010       EWD 7902   35465    DZM412CV      M651
San Diego
                               Car #1 2010   SD101     2HNYD2H70AH502058   Bloomington Acura        Y        1/31/2010        6LVS117   54362    ZOD412C9      M179
                               Car #2 2010   SD102     2HNYD2H7XAH502042      Kearny Mesa           Y         2/6/2010        6CKV138   14354    UDM412MQ      M170
San Francisco
                               Car #1 2010   SF101     2HNYD2H71AH502043 Acura of Pleasanton        Y        1/13/2010        6LLE217   56422    Z6Y4120V      L928
                               Car #2 2010   SF102     2HNYD2H75AH502045 Acura of Pleasanton        Y        1/13/2010        6LLE216   13233    VP2512C0      L925
Scottsdale
                               Car #1 2010   SC101     2HNYD2H73AH502903   Acura N. Scottsdale      Y        1/29/2010        AJM5212   61164    R60512WL      M985
                               Car #2 2010   SC102     2HNYD2H76AH502913           AJ               Y        1/29/2010        AJM5211   34212    16H412R0      M648
Seattle
                               Car #1 2010   SE101     2HNYD2H7XAH502039     Acura of Seattle       Y        1/15/2010        798 ZUV   41512    202512W1      M132
                               Car #2 2010   SE102     2HNYD2H7OAH502034     Acura of Seattle       Y        1/15/2010        799 ZUV   14455    VB05120M      L806
Silicon Valley
                               Car #1 2010   SV101     2HNYD2H76AH502054 Acura of Pleasanton        Y        1/13/2010        6MBN013   56442    4WW412W8      M169
South Beach
                               Car #1 2010   SB101     2HNYD2H75AH502918        Esserman            Y         2/4/2010        342XDG    43162    HQG41286      M879
                               Car #2 2010   SB102     2HNYD2H70AH502910                            Y                        EWD 7896   45451    D9X41240      M715
Washington D.C
                               Car #1 2010   DC101     2HNYD2H75AH502031   Acura of Manhattan       Y        1/21/2010       EWD 7888   63624    6EZ41202      L939
                               Car #2 2010   DC102     2HNYD2H71AH502057   Acura of Manhattan       Y        1/21/2010       EWD 7901   16112    06R412RT      L538

                                                               39
              Acura Experience Vehicles
           Location/Car             Vehicle I.D   Vehicle VIN   License Number

Atlanta - Buckhead
                            Car 1     AM91          506916        BKD9992
                            Car 2     AB91          510594        BKD9991

Atlanta - Downtown
                            Car 1     AD91          515122        BKD9994

Atlanta - Midtown
        Transferred to Buckhead       AM91          506916        BFJ1437
                           Car 2      AM92          506873        BK17218

Atlanta - Perimeter
                            Car 1     AP91          506889        BK17217

Boston
                            Car 1     BO91          526769         EUR9154

Chicago - City Center
                            Car 1    CC91R          515145         H272656
                            Car 1    CC92R          515143         H291332
                  Replaced 3/2009     CC91          506884         A180697
                  Replaced 4/2009     CC92          506896         A180698

Chicago - Lakeshore
                            Car 1     CL91R         515128         H272655
                            Car 2     CL92R         515141         H272657
                  Replaced 3/2009      CL91         506894         A180695
                  Replaced 3/2009      CL92         506906         A180696

Dallas
                            Car 1     DA91          506860         LWK 218
                            Car 2     DA92          506879         LWK 219

Fort Lauderdale
                            Car 1      FL91         515150         ENR7476

Hoboken
                            Car 1     HO91          515152         ENR7478

Honolulu
                  Car 1 ('08 MDX)      HN1          535628         PSG 993
                   Car 2 ('08 RL)      HN2         C000094         PVE 585

Los Angeles
                            Car 1     LA91          506868        6ETW389
                            Car 2     LA92          506912        6ETW392
Minneapolis
                           Car 1    MN91    515162    292 AWK
                          Loaner    MN92    515115    293 AWK
                 Car 1 ('08 MDX)    SD2     535617    6DBM798
                 Car 2 ('08 MDX)    SV1     535638    6DXC894

New Orleans
                           Car 1    NO91    506862    SME 233
                           Car 2    NO92    506890    SME 234

New Orleans - French Quarter
                         Car 1      NF91    506911    SME 232

New York - Lexington
                                    NL91R   515155    ENR7477
                                    NL92R   515116    ENR7480
                 Replaced 3/2009     NL91   506870    EKH8277
                 Replaced 3/2009     NL92   506881    EKH8274

New York - The Court
                           Car 1    NC91R   515124    ENR7479
                           Car 2     NC92   506882    EKH8275
                 Replaced 3/2009     NC91   506880    EKH8273

New York - Times Square
                         Car 1      NT91    506901    EKH8279
 Transferred to Washington D.C      NT92    506866    EKH8276

New York - Union Square
                         Car 1      NU91    506874    EKH8278
 Transferred to Washington D.C      NU92    506909    EKH8280

San Diego
                           Car 1    SD91R   515144    6GLZ364
                           Car 2     SD92   506871    6FAY412
                 Replaced 3/2009     SD91   506907    6FAY411

San Francisco
                           Car 1    SF91    506887    6FVM935
                           Car 2    SF92    506888    6FVM934

Scottsdale
    Transferred to South Beach      SC91    506913    6ETW386
                          Car 2     SC92    506893    6ETW390

Seattle
                           Car 1    SE91    506898    005 YHM
                           Car 2    SE92    506895    006 YHM

Silicon Valley
                   Car 2 ('09 RL)    SV2    C000074   6EXT326
South Beach
                 Car 1   SC91   506913   6ETW386

Washington D.C
                 Car 1   NT92   506866   EKH8276
                 Car 2   NU92   506909   EKH8280
                 Acura Experience Vehicles
           Location/Car              Ranking   Vehicle I.D   Vehicle VIN   License Number

Atlanta - Midtown
                            Car 1          4      AM1          535611         BBJ4524
                            Car 2       3.75      AM2          535612         BBJ4527

Atlanta - Perimeter
                            Car 1        4.5      AP1          535589         BBJ4525

Chicago - City Center
                            Car 1          4      CC1          535618         A285229
                            Car 2       4.25      CC2          535591         A285228

Chicago - Lakeshore
                            Car 1        4.5      CL1          535600         A285231
                            Car 2        4.5      CL2          535635         A285230

Dallas
                            Car 1       4.25      DA1          535609         FSH987
                            Car 2        4.5      DA2          535636         FSH988

Honolulu
                             Car 1      4.75      HN1          535628         PSG993
                        Car 2 (RL)         5      HN2         C000094         PVE585

Los Angeles
                            Car 1       4.75      SF3          535634         6DXC895
                            Car 2       4.75      LA2          535593         6CLY439

Minneapolis
                            Car 1        4.5      SD2          535617         6DBM798
                            Car 2        4.5      SV1          535638         6DXC894

New Orleans
                            Car 1          4      NO1          535590         SKK961
                            Car 2          4      NO2          535603         SKK962

New Orleans - French Quarter
                         Car 1           4.5      NF1          535596         SKK963

New York - Lexington
                            Car 1          4      NL1          535632         EGF6088
                            Car 2       3.75      NL2          535622         EGF6089

New York - The Court
                            Car 1       4.75      NC1         H524837         EGF6120
                            Car 2          4      NC2         H535624         EGF6084

New York - Times Square
                          Car 1   4.75   NT1   535620    EGF6083
                          Car 2    4.5   NT2   535629    EGF6090

New York - Union Square
                          Car 1     4    NU1   535598    EGF6085
                          Car 2     4    NU2   535602    EGF6086

San Diego
                          Car 1   3.75   SD1   535601    6DBM797
                          Car 2          SD2   535617    6DBM798
                          Car 3    4.5   LA1   535631    6CLY438

San Francisco
                          Car 1     4    SF1   535588    6DXC896
                          Car 2     4    SF2   537771    6DXR534

Seattle
                          Car 1     4    SE1   535633    258 XSN
                          Car 2     4    SE2   535626    257 XSN

Silicon Valley
                         Car 1           SV1    535638   6DXC894
                    Car 2 (RL)     4.5   SV2   C000074   6EXT326
  Date      Property                       Guest Comments
                          "We had a great experience at The W. The room
                          was nice, people were very friendly and the Acura
4/14/2008 W LA            driver Henry was awesome..."

                          "Another very disappointing thing was the Acura
                          demonstration. I was late for a dinner one evening
                          and came downstairs to ask for direction and a taxi.
                          The concierge cheerfully suggested I could be taken
                          to the restaurant with a "complimentary" service by
                          the hotel and showed me to the beautiful Acura MDX
                          sitting on Howard. Never did she mention this was a
4/23/2008 W SF            promotion where I'd have to listen to a sales pitch on
                          the Acura. When I got in the car, the W Hotel
                          employee (not sure who he was) never asked me if I
                          had the time to listen to his pitch, he simply launched
                          in to it. I tried interrupting but he was on a mission.
                          The bottom line was I was late to the dinner and I
                          had to listen to a sales pitch on something I have
                          absolutely no interest in buying. Very disappointing
                          for a hotel of your standard."
                          "What made or stay memorable was the staff. They
                          really went out of their way to personalize our stay.
                          They greeted us by name, made sure we were
                          enjoying our time at the W, and even fired up the
                          Acura to take us to the Café du Monde."
4/25/2008 W New Orleans
                          "Employees in front offered to have the Acura take
                          me to my first appointment of the day. Very clever
                          promotion - I am a mercedes driver and would never
                          have considered an Acura if I had not ridden in one
                          at your hotel. Folks were friendly and nice!" - Emma
5/16/2008 W LA            Sugarman

                          Wanted to let you know that I met a gentleman last
                          night that had some wonderful things to say about
                          the Acura Experience Program. His name is Kevin
                          Teague, and he said that he has stayed at W Hotels
                          including the Dallas location. I also work events for
                          many area destination management companies, as
                          well as through the DFW Area Tour Guide
                          Association. Mr. Teague was one of the guests at an
                          event I worked last night. One of the attendees
                          mentioned how much they enjoy staying at the
                          Dallas W Hotel, and Mr. Teague said he really likes
                          the complimentary Acura service at the W. He said
                          that he thought that W was smart to partner with
                          Acura, and that offering complimentary car service in
                          a quality vehicle made the hotel a more desirable
                          choice for him.
1/10/2009 W Dallas
Description                                Request      Due Date Requestor
                                           Received

HNL - provide Ferdie with contact          12/13/2007   12/21/2007 NSI/Ferdie
MacWorld - cocktail at the W               12/17/2007   12/20/2007 Ferdie
Door Hanger or any in-room presence        12/18/2007   2/1/2008   NSI
NY Site Inspection - 1/9-1/11              12/18/2007              NSI/Acura
Seattle Site Inspection - 1/14             12/18/2007              NSI/Acura

San Francisco Site Inspection -1/14-1/15   12/18/2007               NSI/Acura
Silicon Valley Site Inspection - 1/15      12/18/2007               NSI/Acura

San Diego Site Inspection - 1/15-1/16      12/18/2007               NSI/Acura
LA Site Inspection - 1/16                  12/18/2007               NSI/Acura

W Marketing Plan                           12/18/2007   12/21/2007 NSI



Press Images                               1/4/2008                 W - Jonathan
Chicago Press Event - 2/6/08               12/18/2007               Ferdie
Shipping of Creative Items                 1/23/2008                RPA


NY Press Event Rooms                       12/13/2007   2/1/2008    Ferdie

http://www.advanceyoursenses.com/          12/18/2007               NSI
Hotel Association proclamation - "Most
extensive partnership between hotel and
car manufacturer…"                         12/18/2007               NSI
W Training for Drivers and Concierge       1/15/2008                W SF
W Atlanta - Perimeter's Mini Bus            2/11/2008                        W
Chicago Site Inspection                    12/18/2007               NSI/Acura
Dallas Site Inspection                     12/18/2007               NSI/Acura
Atlanta Site Inspection                    12/18/2007               NSI/Acura
New Orleans Site Inspection                12/18/2007               NSI/Acura
W Hotel Gift Bags                          1/28/2008                Sandy
Loaner Program RL change                   1/23/2008                Acura

Acura Magazine - article and photography   12/17/2007   1/31/2007   NSI/Ferdie
Elevator Pitch                             1/15/2008                W SF
NY Auto Show Package                                                  W - Jonathan

Acura Auto Show Package - Chicago   12/13/2007       12/19/2007 W - Jonathan

1/3 Page Units                      2/9/2008

W SF to have say on staffing        1/15/2008                         W SF
Guest pick -ups on request basis    1/15/2008                         W SF


NY Auto Show Rooms                  12/13/2007       2/1/2008         Ferdie



Training                              1/24/2008




NY Lexington - Acura Desk           2/25/2008                         W


Equipments at AirOne                2/27/2008                         NSI

                                    will include     need fact
                                    Acura facts,     sheet from
                                    program facts,   RPA, RPA
Meeting-in-a-Box
                                    etc for Non-     will look at
                                    Concierge        sales training
                                    properties       materials




New Orleans                         2/11/2008
New Orleans                           2/11/2008




                                                         NSI/Acura
Incentive Program for Non-Concierge
                                       2/11/2008            NSI
Properties

Headphone Count




Jazz Fest Package                      12/27/2008       W - Jonathan




GOBO - SD                              2/25/2008    W



Incidents                              4/14/2008
City Center - Desk                4/11/2008



Dealer Activation                 2/11/2008           NSI
Lap top Locks                      4/7/2008   NSI

Replacement Car in SF


GOBO - SF                         2/25/2008   W
Hotel binders                     1/23/2008   Ashley Howard
Car Delivery                      2/11/2008   NSI/Acura
How's it Done Docs                2/19/2008   W
Acura Bucks                        4/7/2008   NSI
W The Card

Portable Fencing - New Orleans

Uniforms                          1/23/2008   NSI
SF damaged car                    4/28/2008
Dallas Triad Meeting              4/22/2008
CA License Plate from The Court   4/28/2008
NY City Pride                     4/28/2008
                                              W/Jonathan
Father's Day Package - WOW        4/30/2008   W/Jonathan
XM Radio
Reporting System                  1/23/2008   Ashley Howard




Hours of Operation                1/2/2008
ATL Opening



W Montreal                        4/22/2008   NSI/W
Advance Package                   3/5/2008
Response Cards - Non-Ambassador
Properties
Car at LA Prep                               6/9/2008     AH
Gen Art Film Festival - Chicago



Gen Art - Reserve one MDX                   6/16/2008     RPA


Gen Art Film Festival Hours                 6/10/2008


Gen Art Film Festival Tickets               6/10/2008     RPA


Red Light Violations                         7/3/2008     Acura
INTERNATIONAL COMPONENT
W Montreal                                  7/1/2008
MyHometown for W Card Holders               1/15/2008     W SF
Trunk Liners - SD                           7/3/2008      Acura
Roundtrip car - LA                           7/3/2008     NSI/Acura

Summer Uniforms                              7/3/2008     NSI

Hours of Operation                           6/4/2008
Monthly Sweepstakes                         4/28/2008

TSX Launch                                   3/5/2008

Extra MDX in SD                              7/7/2008     NSI
Guest Vehicle Loaner Cars Signage - SV &
                                            4/25/2008
HNL

W Edition Acura                              8/5/2008     John Watts
W Minneapolis                                 2/12/2008
Vehicle Registrations - NY                  4/26/2008


RL                                         4/7/2008


W Minneapolis - RNC                        9/1/2008
San Diego Compendium Insert
Sales Incentive                              7/8/2008



Rock the Vote/Christina Aguilera             9/8/2008     NSI
Hours of Operation                          6/4/2008

Scottsdale Training                         9/8/2008     Acura

Broken DVD player at Lexington             9/26/2008     NSI


Silicon Valley - MDX request               9/19/2008     W Silicon Valley




W Scottsdale

                                             2/11/2008




2009 MDX - September                        8/1/2008             NSI




SF - 2 additional hours                     7/2/2008     W

Hours of Operation                          6/4/2008



SD Incident in May                         9/26/2008     NSI


Acura Style - Winter                       9/15/2008
DVD switchout(expired commercials pulled
                                           9/22/2008     RPA
out)
Winter Uniforms                            10/10/2008
W Happenings Panel Placement                             RPA


Yacht Club                                 10/14/2008    RPA
NY Registrations                           11/3/2008
Hours of Operation                      6/4/2008



Acura Advance Package - '08 bookings   11/5/2008
NYE - SD                               10/20/2008    W




Wish Book - October                     4/7/2008           NSI/Acura




Follow up letter for Response Cards
                                       12/8/2008
Participants
DVD switchout (with W storyboard)




Partner Room Rates
W Atlanta - Buckhead                     2/11/2008
Holiday coverage and procedures        12/15/2008    RPA
"Baby It's Cold Outside" Package             12/17/2008                W

MacWorld                                      10/14/2008               RPA


W Honolulu - termination                      1/5/2009


W footage in showroom video                  10/28/2008                RPA


Monthly Sweepstakes                          4/28/2008

Honda Battle of the College Bands - 1/24        1/7/2008               RPA
Key Card Effectiveness/Options               1/28/2009     2/13/2009
Pre-stay and confirmation Starwood emails    1/28/2009     2/9/2009
Inclusion of partnership by concierge and
                                             1/28/2009     2/13/2009
check-in agents
More visibility of partnership on vehicles   1/28/2009     2/13/2009
Silicon Valley - RL                          1/27/2009
Advanced Luxury Suite                        4/28/2008                 W/Jonathan

Autoshows - LA, Chicago, NYC                 10/29/2008                W
Vicques Puerto Rico
Send an electronic copy of IMI deck to
                                             1/28/2009     1/30/2009
Starwood team.
                                              2/9/2009
MacWorld Pics
Monthly Sweepstakes                          4/28/2008

Broken TVs                                   2/25/2009                        NSI

Shipping for 2009 program                     3/2/2009                 NSI
Atlanta Buckhead Switchout

MDX training                                    7/2/2008                Acura

PROGRAM RENEWAL
Renewal Discussion                             7/28/2008

MDX Questions for Drivers - Bulletin Board      7/2/2008                Acura
NY Film Festival                               3/23/2009




Autoshows - LA, Chicago, NYC                   10/29/2008               W
NY Autoshow Participation                      1/28/2009
Monthly Sweepstakes                            4/28/2008
Hours of Operation                              on going
Loaner Program - MSP and LA                     on going
Manhattan Limo - update                        4/13/2009



W Opening Party                               2/25/2009




Empire
March and April Analysis                       4/23/2009                Acura

Jazz Fest                                      3/24/2009
Clip boards


Hours of Operation                              on going


Creative elements: Adjusting collateral and
further brainstorming on in-room piece,        1/28/2009    2/13/2009
decals on vehicles
Floor Mats                                    5/6/2009




Passenger Leg Room                            5/7/2009    Acura/RPA




W Ft. Lauderdale                              2/13/2008


Chicago City Center - Reveal Party - June
25                                            5/18/2009   W

Hours of Operation                            on going

Monthly Sweepstakes                           4/28/2008
Ft. Lauderdale - Opening Party - 6/4


Hoboken - Acura meetings                      6/1/2009    Acura

BMW - House Car - FLA                         5/27/2009
Trunk liners - FLA                            5/27/2009


4 - Night City Center Stay - Gen Art Winner   5/15/2009   RPA


Gen Art - Chicago                             6/17/2009   RPA


Ft. Lauderdale                                6/30/2009




Hours of Operation                            on going




Spring/Summer Sales Push



South Beach
Monthly Sweepstakes                  4/28/2008




W South Beach




ZDX Launch Parties                   6/22/2009               Acura




                                     1/28/2009   2/13/2009

owners.acura.com
EmpireCLS - Union Square and Times
                                     6/30/2009
Square
Acura PR - room block                                  Acura




Acura PR - room block                                  Acura




Message Board/Blog                         4/23/2009   Acura


Westwood Package                           9/10/2009



Westwood Reservation process

Fashion Week - extended hours for one
night
                 Welcome Delights - 2010   8/31/2009

Test Drive Offer                           6/2/2009    Acura
DC Opening Party - October 8

W DC



Hours of Operation                         on going




Supplies
Acura Dealer Meetings                      9/2/2009




South Beach - In Room Piece               10/13/2009




Autoshows                                  9/2/2009




Hotel Stay Certificates                   10/13/2009


South Beach Opening Party

Zone Meeting - NY Union Square            10/12/2009

Virginia Film Festival

              Acura Advance Package for
                                           2/9/2009
 relaunch/Reciprocal Programs/Acura New
                          Owner Program


W Hoboken                                 10/13/2009


Monthly Sweepstakes                       4/28/2008
                                          11/10/2009   Acura/NSI
GSI Survey


                                          11/10/2009   Acura/NSI
Facebook
Hours of Operation                           on going


W Scottsdale                                11/10/2009

2010 Floormats
Supplies                                     on going

Monthly Sweepstakes                         4/28/2008


W Boston

                                            12/15/2009   NSI
Collateral with new creative
New MDX Rollout
                                            1/11/2010    W
W Boston - Compendium Insert
Vieques                                     12/16/2009




W Hollywood




Beyond the Border International
Contemporary Art Fair, San Diego
                                            1/27/2010
Acura Experience Vehicle Allocation - new
                                            1/27/2009
cars for 2010
Hours of Operation                           on going
Sweepstakes                                  on going


MY10 MDX Online Training                    12/22/2009
Independent Spirit Awards   2/5/2010




NY Armory Show              2/5/2010

Hours of Operation          on going

Inventory                              RPA
Sweepstakes                 on going

Supplies                    on going
ZDX Launch Parties




Accessory - rear bumper applique    3/2/2010


Website updates                     on going


Staff Changes                       on going

Supplies                            on going
NY Auto Show                        3/3/2010    Acura/NSI




Sizzle Video                       12/16/2009
Gen Art - NY



                     3/24/2010




ZDX Launch Parties




Hours of Operation   on going




Sweepstakes          on going
Supplies             on going


Gen Art - NY

                     3/24/2010



Welcome Delights
Message Board/Wordpress Blog     2/25/2010   Acura

Supplies                         on going

CONTRACT RENEWAL

Contracts




Pride Parade - Minneapolis




Room Requests/VIP Rooms




Supplies                         on going


Art Chicago (April 29 - May 3)
Program Total Update




Hours of Operation               on going
Supplies             on going

Supplies             on going
Note Cards
Sweepstakes          on going




Test Drive Offer     6/2/2009    Acura




Women's uniforms     4/13/2010


Hours of Operation   on going


Staff Changes        on going
Room Requests/VIP Rooms




                                      11/10/2009   Acura/NSI
Facebook

Gen Art Chicago (July 14 - 17)
Sweepstakes                            on going

                                       4/6/2010
In-room piece - cubes - South Beach

Hours of Operation                     on going


Supplies                               on going


                                      6/24/2008    NSI
ROI CRM Database NDA
ZDX - Car Displays      1/26/2010




W Hollywood Photos      12/18/2009   RPA
Sweepstakes              on going

Staff Changes            on going


Hours of Operation       on going


Acura Advance Package   12/16/2009




Test Drive Offer         6/2/2009    Acura




Hours of Operation       on going




Supplies                 on going
W NY Downtown




Staff Changes                        on going




Supplies                             on going
HGTV




W Scottsdale - Ted Baker - July 29




Staff Changes                        on going
Boston Training




Sweepstakes          on going


Hours of Operation   on going
Supplies             on going


WACURA Package




Sweepstakes          on going




W NY Downtown




Vehicle Roll Out


Staff Changes        on going


Supplies             on going


Sweepstakes          on going

Bumper Appliques


New Yorker Event


Staff Changes        on going
City Center Desk            9/24/2010
Hours of Operation           on going


Supplies                     on going


Sweepstakes                  on going




Hybrid Question             10/5/2010


Staff                        on going
Hours of Operation           on going

Sweepstakes                  on going
2011 Brochures              10/25/2010




Keen to be Green card       10/12/2010




                            7/13/2010
New MDX photos

Facebook                    10/5/2010
Hours of Operation           on going
Touch Screen at Lexington
NEW HOTEL OPENINGS
W Austin




Sweepstakes                         on going


Staff                               on going

Touch Screen - Lex and Hollywood



W Austin




Sales Promo - Test Drive Offer     10/12/2010




Chicago Auto Show




Sweepstakes                         on going


Staff                               on going
Vehicle Rollout          10/12/2010




WACURA Package




Sundance Film Festival
Online Blogs

Staff                     on going
Sweepstakes               on going



Hours of Operation        on going
Supplies                                   on going




Spirit Awards                              2/8/2011    Acura




Armory Show                                2/8/2011    Acura

2011-2012 Contract Renewal
Vehicle Rollout - Bumper Appliques        10/12/2010

Vehicle Rollout - Bumper Appliques        10/12/2010


Staff                                      on going
Acura Owners' Experience at W Hollywood


W SD TV                                   3/13/2011


Sweepstakes                                on going




WACURA Package




Sweepstakes                                on going
Refresher Training                NSI




Thor Promotion        2/8/2011    Acura


Sweepstakes           on going


Staff                 on going



ROI CRM Database      6/24/2008   NSI


W Atlanta Perimeter


Staff                 on going



Supplies              on going

W Atlanta Perimeter
Staff                 on going
Key Card Packet       2/15/2011


Symmetry Live



Hours of Operation    on going


Sweepstakes           on going

Refresher Training                NSI
Acura Experience Web Portal
W Hollywood - Cirque de Soleil Package
(starting September 25)
Staff                                      on going




Car Removal




W Union Square


Sweepstakes                                on going



Hours of Operation                         on going



Staff                                      on going

Symmetry Live

5-day Stay Gift Certificate for Autoshow
RDX Launch

Staff                                      on going

Staff                                      on going


South Beach
Staff              on going




ROI CRM Database   6/25/2008   NSI




Symmetry Live




W App                          NSI




Sweepstakes        on going

Fashion Week




Car Removal
Sweepstakes                    on going


Staff                          on going


Staff                          on going


DC - Reagan Airport drop off


Hours of Operation             on going



Symmetry Live


2012 Vehicle Rollout
Sweepstakes                    on going


Staff                          on going




Sundance



Symmetry Live




Package Redemptions




GM Meeting
Collateral Updates
Staff                          on going


Supplies                       on going


Supplies                       on going

OTHER

Meeting with Carlos


Sundance


Confirmation/Pre Stay Email   11/1/2011
Sweepstakes                    on going


Time Square                   12/21/2011




GSI Scores & Comments




Sweepstakes                    on going
Fashion Week




Staff                     on going


Email follow up


2012 per property goals
W Shoot


Monthly Sweepstakes       on going
Staff                     on going
New Package




Super Bowl           12/21/2011




Hours of Operation    on going




New Package




W App                             NSI
GEI Comments




Xprize Foundation Event - April 19 - 21              NSI


South Beach Incident




Monthly Sweepstakes                       on going




Hours of Operation                        on going
Avengers Screening - April 30 (NY)




San Francisco International Film Festival

Hours of Operation                          on going
Staff                                       on going
Addressing Accidents/Incidents




Food and Wine - Atlanta


RDX/iLX Launch                   12/21/2011




Package Redemptions




Monthly Sweepstakes               on going
RDX/iLX Launch                        12/21/2011




Hours of Operation                     on going
Monthly Sweepstakes                    on going




Hours of Operation                     on going
Staff                                  on going

Supplies                               on going
VEHICLES



Incidents - details on separate tab    on going



E-comment Cards
Hours of Operation                    on going




Chill 2012 - W Scottsdale             5/29/2012   W




Times Square/Union Square




Monthly Sweepstakes                   on going




Incidents - details on separate tab   on going




W Austin - Trace




VLA
W New York - Downtown - Film Screenings   5/1/2012   W



Monthly Sweepstakes                       on going




Staff                                     on going
Request to W,                                                  Action Required
                                Status                                                     Priority
Acura, or NSI
                Jonathan provided contact - Richie         Ferdie to take pics of the
W               Miyagawa at 11 a.m.                        property                        HIGH
W               Not possible                               DONE                            HIGH
W               No longer feasible                         DONE
W               confirming rooms                                                           Done
W               Meeting around 1:30 or 2:00pm. (1/14)                                      Done
                Meeting around 11:30 (1/15);               waiting to hear from Jonathan
W               requested rooms for 1/14                   about the rooms                 Done
W               Meeting around 3:30/4:00pm (1/15)                                          Done
                Meeting around 9:30am (1/16); rooms
W               being held, rates TBD                      rooms confirmed                 Done
W               Meeting around 12:30pm (1/16)                                              Done
                Jonathan presenting during the NY
W               site visit                                                                 Done
                Need photos to use for W's press
                release. If Acura is able to do a
                photoshoot, he's recommending W LA - Photoshoot complested in W
Acura           Westwood                                   LA
W               changed to NY Auto Show
NSI             ship to NSI by 3/17
                                                           Jessica Fini (Acura PR) will
                Sent Ferdie the Group Sales Contact be contacting Ernie regarding
W               for the W (Ernie Soto)                     the rooms
                Ferdie checking with Susie to include
Acura           W
                The only list the corporate office
                maintains is any accolades that are
W               received
NSI             incorporating during the training
                Perimeter has a mini bus they'll be
        Acura
                keeping
W                                                  2/5-2/7 visit download
W                                                2/5/2008 visit download
W                                                2/4/2008 visit download
W                                                2/8/2008 visit download
Jonathan        Sandy received samples
Acura           no new updates
                Jonathan e-mailed 1st draft. AA
W               forwarded to RPA                           Done
NSI             integrate at training
                  what kind of special gift/moment can
                  give W Hotels Auto show package
                  guest at the autoshow…need to know
                  by Wednesday.                        for about 25 guests

Acura             3 at City Center and 22 at Lakeshore
                  sent list of pubs to Jonathan, pubs
                  approved by W                            ads approved by W
                  Andy meeting with concierge staff on
NSI               2/26
NSI               request noted                            need samples from Ashley
                  $299 rates for 1 E-Wow Suite, 2 WOW
                  suites, 5 Fantastic Rooms, 10
W                 Wonderful Rooms                          Confirmation #s given 3/4
                  3/5 - West Coast training; 3/14 -
                                                           Acura flash drives to give
                  training in Chicago (Chicago, Dallas,
                                                           away. Ashley will be ordering
                  and Atlanta); 3/12 - NY and Manhattan
                                                           the brochures.
                  Limo
                                                           photo op with Sandy with car
                  Chicago Training                         winner at Lakeshore on 3/14.
                                                           Time: TBD
                  NYC Lexington desk will not be part of
                  main check-in desk, but a stand alone
                  in front of the lifts

                  NSI to provide shipping info/procedure




      2/15/2008




                  Dealer Meeting - April 10 -12
                  Need function space at the W             forwarded options to SM
                  W promotions (ex: free stay)             waiting for Sandy's input
                  Gift give away - kaleidoscopes, 300
                  qty, $17/piece                           AH requested 350 pieces
                  Wrap around the building                 declined.
                                                           George P. Johnson was in
                                                           New Orleans checking out the
                  Vehicle display by the pond              specs and requirements
                                                 Ferdie's requests on 3/24: He
                                                 wants the W to provide the
                                                 following: 10 sets of the
                                                 botanicals; 6 sets of the
                                                 “wheat grass cubes” and the
                                                 “W scent” (oil diffuser, need
            Booth
                                                 enough to fill a 43 x 10 ft
                                                 space). Also considering
                                                 raffling off a few
                                                 complimentary W stays to
                                                 dealers. Need all items by
                                                 April 9.

W           Rooms for dealer meeting             Joan, Susie, Sandy on 4/8-13
            In Place


            82 headphones                        sent headphones to AirOne

                                                 Would block 50 rooms at W
                                                 New Orleans for the nights of
                                                 April 24th, 25th, 26th, and 27th.
                                                 There would be a special
            Room Package                         group rate. We ask that
                                                 guests book a minimum three
                                                 night stay and they book by
                                                 April 1st. This would be done
    Acura                                        via a promo code and number
                                                 included in the invitation.
                                                 Derek working directly with
            The Card Offer                       Beth Ann to get the W The
                                                 Card members' info
                                                 W didn't make the insert
                                                 due date
            Invites
                                                 W is NOT doing the
                                                 brunch


            Crystal Rodrigues (NSI Launch
            Manager) was able to view the GoBo
            during Launch.


            Seattle
      Desk was separated from the
      concierge in an effort to increase
      usage. We are stationed in a high
      traffic area between the check in desk
      and restaurant (still in the living room).
      Sending photos.

      RPA sent communication piece
      sending lap top locks
      Completed. There are now two
      working cars in SF.
      SFO has confirmed we can project an
      Acura logo via gobo, but we must
      supply gobo and equipment                    desk on 1st floor for April
      Changes sent to AH
W     Honolulu                                     completed
NSI   sent Perimeter 4/7/08
W     Gratuities, waiting on approval
      Offer is live
      Contact is Kevin Osborne with Uptown
                                                   Creative presented to RPA on
      Graphics at 504.415.7240. The cost
                                                   Friday (4/19)
      per barricade is $325.
      ordered jackets for Seattle
      at body shop
      gave info to Jonathan and W Dallas
      sent to SM last week
      Option to have an MDX pull the W
      Float - 6/29
      Jonathan sent copy if interested
      resent Midtown
      provided powerpoint
      City Center - 1 p.m. - 9 p.m. (changed       already changed, waiting for
      on April 26)                                 results
      Lakeshore - 12 p.m. - 8 p.m. (changed        already changed, waiting for
      on April 26)                                 results
      LA - 8 a.m. - 4 p.m. M-F; 10 a.m. - 6
                                                   already changed, waiting for
      p.m. SAT and SUN (changed on April
                                                   results
      21)
      May 29. Susie, AA, and Atlanta
      Zone Manager attending. Vehicle
      coming from dealer to stage in the
      ballroom
      Meeting download
      Copy sent to Ashley

      Sent more cards to Renato
            Extra car en route to W LA
            6/11/2008: extend City Center
            hours until 11 p.m.
            Drive film director on June 23 from
            Lakeshore to the Music Box. MDX to
NSI
            be parked outside the theater for half
            an hour.
            Do we need to change hours?
            Lakeshore: June 23 - 4 Tickets, June
            24 - 2 Tickets. City Center: June 23 -
NSI         1 Ticket, June 25 - 2 Tickets, June 26 -
            4 Tickets, June 27 - 3 Tickets

NSI         Next steps

            Montreal Launch - July 1
NSI         waiting for the W to launch it
NSI         NSI received, will take to SD on 7/15          completed
            Averaging 3 pick-ups a day, response
W
            cards return improved
            Sending uniforms this week to the
Acura                                             Uniforms sent.
            drivers

            Dallas: 10 a.m. - 6 p.m. on weekends       Beginning 7/19
            Barb Glenn from MO - June winner           sent prize on 7/7
                                                       Costs approved to extend
            Chicago Lakeshore: July 31                 hours
Acura       at LA Prep
            Sent recommendation to W for
            approval
            Discuss whether there should be a W        Discuss with Sandy First and
W / Sandy   edition Acura                              then bring to W .
            Training/Launch download
            WeDriveU registration changed to           Titles and insurance cards
            AHM                                        sent to Alyssa
            Mats for SV and HNL - Not getting
            clear mats

            Response Cards - RPA chaging copy
            extending hours, Sept. 1 - 4
            Jonathan approved copy                     W to share costs
            Sales incentives for W employees or a      John Mendel recommended
Acura
            target market                              sending to dealer
            Date: 9/25; would like to know if Acura
            will be interested in providing 5-6 cars
Acura/RPA   for the event                              Acura/RPA: pass on event
                Atlanta Midtown - requested 7am-3pm
                and then access to cars (like Dallas) in still waiting to hear from the
                the evening                              W
NSI             Move the training date to 9/23
                DVD player of the TV is broken from
RPA/Acura       being on for 24 hours daily. Ok to
                replace?

Acura           SV would like to have an MDX instead      Will see how RL does before
                of the RL. MDX was utilized more.         making any change
                Opening - 9/5/08
                Launch Party/Hard Opening: Oct 2 or
                3
                Site visit : 2 weeks after Labor Day
                Acura Experience: 9/29
                Atlanta                                   Switchout Date: done
                Chicago                                   Switchout Date: done
                Dallas                                    Switchout Date: done
                Los Angeles                               Switchout Date: done
                New Orleans                               Switchout Date: done
        Acura
                New York                                  Switchout Date: done
                San Diego                                 Switchout Date: done
                San Francisco                             Switchout Date: done
                Scottsdale                                Delivery Date: done
                Seattle                                   Switchout Date: done
NSI/Acura       on hold
                10/12 - City Center and Lakeshore's
                hours will be 5:30 a.m. - 1:30 p.m. due
                to the Chicago Marathon.

                WeDriveU wants to know if the person
                that hit the Acura vehicle in San Diego     SM will give claim # and
                in May had insurance or not.                    phone number
                JS to send article
                Will have to switch out DVDs.           RPA will send DVDs directly
NSI             Commercials on current DVDs are         to properties this week
                expiring                                (estimated)
NSI             sending out coats
                W sent back. RPA is moving forward
                with it
                see if W can be incorporated - no
W               details yet

                WeDriveU to pick up the registrations
                                                  Request change of hours:
                                                  Mon - Thurs: 7am - 3pm.; Fri
            Midtown - Training - 11/19, new hours & Sat: 12pm - 8pm; Sun: 9am
            start on 11/20                        - 5pm

            30 gross bookings to date
RPA/Acura   Leah is providing proposal            on hold

                                                  Jonathan's suggestions:
                                                  Package will include four
                                                  latest W CD’s (Welcome to
                                                  Wonderland, Warmth of
                                                  Cool_Overture, Warmth of
                                                  Cool_Interlude, The Sound of
                                                  Wonderlust), a trunk full of
       W    W to submit layout to RPA             Bliss, a W The Card and a
                                                  weekend stay at W in NAD.
                                                  W will cover costs of the CDs,
                                                  Bliss, and WTC. Acura will
                                                  pay for the weekend stay. -
                                                  RPA asked for the W to pay
                                                  for the weekend stay, waiting
                                                  for Jonathan's reply.
                                                  Set up email address that will
                                                  go directly to Sandy
            What's the lead time for the follow up
            letter to participants?
            2009 MDX commercials were
            approved                                Pending program renewal
            Montreal - sent contract back to
            Canada, property is having problems
            linking the rate to the GDS system, but
            in the meantime, reservations can be
            made through Stephan Bricault
            (contact info on the Rate Discount
            spreadsheet)
            Opening - November 1, 2008
NSI         holiday coverage for incidents, etc.
                  Suggested WOW package: This
                  season, skip the sled! Instead stay
                  toasty and reach your destination in
                  style with Acura Experience. Just call
                  Whatever/Whenever® to reserve your
                  complimentary ride in a world class,
                  fully stocked luxury Acura MDX. But
                  we should warn you - when you get to
                  wherever you're going, you may not
                  want to get out! Visit
                  whotels.com/acuraexperience for more
RPA/Acura         information.                           Posted online
                                                         Suzanne signed contract to
                  Party on 1/7, 7pm - 9pm. Acura hours
W                                                        add 1 driver and 1
                  will be extended to 9 p.m. on 1/7
                                                         ambassador
                  Procedure for extraction of program
                  cars
                                                         Greg in communication with
W                 Incorporate W footage in video shown JS - No ground gained over
                  in dealer showrooms                    the break
                  December Winner: Molly Scudder from
                  NY, stayed at W Dallas                 Picking January winner on 2/5
                  Honda people staying at W Midtown      Feedback? No issues.
NSI
                  (including Barbara Ponce)
W                 Starwood to confirm options
W
                  Jonathan Sabatini to confirm
W
                  Roger Paull to include in Brand Standards
NSI/W/RPA/Acura   Brainstorm ideas
                  possibly changing to MDX for 2009      RL mileage: 7391
                  AA has update from JS

RPA/Acura         Chicago Package completed.           3 booked in CC and 16 in LS
                  Opening - October 1, 2009
                  Don Mayo/Duane Hargreaves to send
                  electronic copy                      Susie sent off
                  Photos should have been received by
RPA
                  JS on 2/16                           AH to look for photos
                  January Winner: Gloria Trombley from
                  NJ, stayed at Lakeshore
                  Can we send the broken TVs (4)
RPA
                  somewhere?
                  FedEx shipping procedures for 2009
Acura
                  program.
                  Switchout download
                  MG sent NDAs for ambassador, will
NSI               email ambassadors this week to give
                  access to site.


                  12 - month program                      NSI received signed contract
                  Andy was presented drivers'
NSI
                  comments on Friday.
                                                           In Progress. NSI to resubmit
                                                           quote. Vince to submit
                                                           schedule of pick ups and drop
                  Extending the driving service from 4/1 - offs as they are confirmed.
                  4/7                                      NSI to confirm drivers and
                                                           theater ambassador during
                                                           the festival.

RPA/Acura         Live on Site - Hoboken                  no bookings as of 3/23
                  Acura's Time Slot:
                  April 8 at 11 a.m.
                  March winner: Kris Karrols from WI
                  W SD - 5/31 - Marathon, start service
                  at 5:00 a.m.                            yes
                  track progress
                  Contract with W expires on 4/30
                  Hoboken (4/23), South Beach (TBD),      Hoboken: stage cars in front
                  Washington DC (TBD) and Boston          of the hotel. Hours extended
                  (TBD)                                   through 2 a.m.

                  Turndown Service

                  Starts at Times Square and Union
                  Square on 5/1                           Insurance
NSI               NSI to provide analysis of program
                  metrics for March and April
                  Jazz Fest Package live on site          3 bookings
                  Shipped to properties

                  Hoboken: Sunday to Thursday 9-5pm
                             Friday and Saturday
                  11am-7pm

                  RPA - Welcome delights and counter
NSI/W/RPA/Acura   cards have been shipped; response
                  cards pending
      Spreadsheet created. Awaiting mats
      to arrive and will be distributed
      accordingly.
      Reiterate to the drivers that the front
      passenger seat needs to allow plenty
NSI   of legroom in the back, but not pushed
      TOO far up that it shows the seat
      tracks on the floor.                        NSI sent reminder to drivers
      Opening - April 30, 2009 (opening
      party 6/4/2009)                            Program Launch: June 4
      City Center is requesting if possible to
      reserve all Acuras for the event and
      possibly doing a similar promo
      (chocolate) just like at Hoboken           Acura will not proceed
      Ft. Lauderdale Hours: Monday to
      Friday 9 a.m. - 5 p.m. and 11 a.m. - 7
      p.m. on Saturday and Sunday
      May Winner: Brian Doegen from OH
      Matt was at the Opening Party to
      oversee the service
      10 rooms (8/22 out 8/23)
W                                                SM spoke to Aneesa
      Meeting room on the 23rd
      Take out of service for the program
      year
      SM to order
      JS made reservations for the winner
      for 6/24 - 6/28. GD confirm the
W     winner's arrival date
      Acura Ambassadors at both W Hotels
                                                 Letters and instructions sent
      in Chicago to assist with the
NSI                                              out to Ambassadors and
      distribution of tickets to the W Hotel
                                                 Acura Champs.
      guests and VIPS. Dates: 6/23, 6/25,
      2nd Car                                    Acura said no
      Chicago City Center - July 3 - start
      early to end by 7pm
      Will not be able to run the service past
      7pm because the Chicago Police
      department is scheduled to be closing
      off all south downtown streets just
      after 7pm.

      Activated                                  NSI to monitor closely
      Scottsdale car pick-up: 7/7 (Daisy)
      Training: 7/14 (Matt)
      Program start: 7/15
            June Winner Drawing: Sandy
            Abdelmalek from NJ




            Training: 7/14, Program Launch: 7/15
            Properties that can accommodate a
            vehicle display where guests can
            interact with the vehicle:

            W South Beach             Great
            Room and on the Lawn (between WET
            and the beach)

            W San Francisco               4th Floor
            Terrace (car crane lifted)

            W Los Angeles Westwood
            Backyard (car crane lifted)

            W Atlanta Midtown             Great
            Room                                      On Hold

            W Atlanta Perimeter            Living
            Room

            W Atlanta Buckhead             Sun
            Terrace (car crane lifted)

            W Silicon Valley
            Portocacchere

             W Hollywood                   Inner
            Courtyard (3500 sq ft that can be
            tented)



RPA/Acura

            Live with banner and landing page
                                                      Extra cars being picked up on
            One car for 8 hours at both locations.    7/22/09
      July 28 - 30: W Union Square ($209
      rate).
                                           Transfers scheduled for nine
      M. Spencer to get back to JS
                                           (9) journalists on July 30 at
W     regarding September rooms (Sept. 20-
                                           8:00 a.m. Pulling cars from
      24, W Union Square, $260 rate)
                                           Lexington and The Court.




      M. Spencer to get back to JS
      regarding September rooms (Sept. 20-
W     24, W Union Square, $260 rate)




      NSI sending weekly reminders to
NSI   drivers and ambassadors.
      Talked to Acura Champ (Michael). He
      had no idea about the package. He's
      checking with their marketing
      manager, but he did say that it's not
      the Acura loaner car.
      Secret shopping the concierges via
      phone and site visit.
      Paid by the W to give rides to
      journalists. Nylon article attached that
      mentions the Acura service
      February
      Jonathan sent invoice to Gregg for the
W     starpoints
W     NSI printing cards and ordering
      Dylan's Candy
      Program Launch: October 1

      Hours changed in Poydras: Mon -
      Thur: 7:00 a.m. - 11:00 a.m., 4:00 p.m.
      - 8:00 p.m, Fri - Sat: 7 a.m. - 9:00
      p.m., Sun: 7:00 a.m. - 3:00 p.m.
      Hours changed in FQ: M - Sun: 8:00
      a.m. - 5:00 p.m.
      Dallas - running low on water -
      property is aware, NSI following up
    (8) 2-night stay certificates for any NA
    property to be used as awards for
    outstanding Acura Zone Personnel at
W                                            In Progress
    the upcoming dealer meeting at
    Lakeshore in October. The dates of
    the dealer meeting are 10/26-28.
    10/24 -DC - running low on water. New
    shipment coming soon.
    Alternatives - daily welcome delights
    Acura plans on integrating W Hotel
    partnership information into all 70+
    autoshows beginning with Anaheim in
    October. Interactive touch screens will
    encourage guests to input contact
                                             Creative should be good to go
W   information to qualify for a 1 week stay
                                             for Anaheim Autoshow
    (suite) in any NA property. This will be
    awarded in April at the NYC autoshow.
    The winner should also receive a W
    Swag Bag to include music CDs,
    BLISS products, etc.


    Can no longer give 'certificates.'       Keep on the radar for the new
    Processs for free stay giveaways will    response cards. Legal
    change.                                  verbiage will have to change.
    5-Nov
    Zone Manager Bill Brent planning for a
    Zone Meeting on 11/9. 8 - 12 people      Alert property
    attending.
    November 5 - 8
                                             JS looking into reservations
                                             made for month prior to
    August - 9 packages; September - 2       August. Also ask for per
    packages; October - 2 packages           click/hit metrics
    Due to the high demand at W
    Hoboken they would like see if it
                                           Property looking into the
    possible to have a 2nd car or perhaps
                                           funding
    a 2nd driver for Thursdays thru
    Saturdays.
    October Winner: Marissa Hestilow
    Comments with mention of Acura
W
    and/or MDX sent to Ferdie
    Encourage each of the properties to
    “friend” Acura and potentially do some
W
    cross promotion on each other’s walls,
    etc
            Washington DC: Sun-Mon 11-7, Tue-
            Sat 12-8

            Second vehicle will be allocated when
            2010 MDX vehicles are shipped
            to send to vehicles?
            W Dallas (12/15) - hotel ran out of
            water, ordering
            November Winner: Chris Holcombe
            from Danville, PA
            Training: December 19. Program start:
            December 20                           Training: December 19
            send PODs as soon as received to
RPA         NSI. Make sure to include W
            Hollywood in count
            Procedures (MM)
NSI/Acura
            Change "Living Room" to "W Lounge" RPA to send
            discounted car for hotel
            Hotel Opening - January 28
            Requested Program start - January 28

            Suggested Program Hours: M - F: 12
            p.m. - 8 p.m.; Sat: 1 p.m. - 9 p.m.;
            Sun: 10 a.m. - 6 p.m.



            Ask if Acura is interested with
            sponsorship
                                                   Old Motorola Razr phones are
                                                   having problems linking up to
            Future allocation: MY10 Acura MDXs     bluetooth.
            W Boston hours
            January Winner: Joe Carpenter from     Redemption question: Past
            Palm Harbor, FL                        winner wants an extension
                                                   Following up with 14
            NSI sent communication to Drivers      drivers/ambassadors who
            and Ambassadors.                       have not completed yet.
      3/5 - Independent Spirit Awards – Use
      WeDriveU drivers in (2) program
      MDX’s and (2) additional MDXs that
      Acura would provide to pick up
      celebrities. Pull (2) vehicles from the
      program at either property in LA during
      hours of operation. Additional hours
      past the program hours will be paid.
      The hours at this time would be from
      3pm to midnight. Request drivers to
      dress up a bit as well. Suit and tie.

      NY Armory Show – 3/3-3/7. WeDriveU
      will have four vehicles to drive. There
      is no need to pull cars from the W
      Program. Two ambassadors have
      been secured for the event.
      Hoboken: Mon-Thur: 12pm-8:30pm,
      Fri & Sat: 1pm-9:30pm. Sun: 10am-
      6:30pm (proposed hours)
NSI   sent Gregg latest inventory (3/15)
      February Winner Drawing: Michael
      Earl (Grand Rapids, MI)
      Washington DC - no water - hotel is in
      the process of ordering.
    JOAN (564590101) AND SUSIE
    (034590098)
    Chicago-Lakeshore - $160.30
    Check in: Thursday, March 25
    Check out: Friday, March 26

    JOAN (4223574) AND SUSIE
    (4223576)
    New York-Union Square - $349
    Check in: Tuesday, March 30
    Check out: Thursday, April 1

    JOAN (364590095) AND SUSIE
    (294590090)
    Washington, D.C. - $322.15
    Check in: Thursday, April 1
    Check out: April 2

    SUSIE (4223577)
    New York-Union Square - $349
    Check in: Wednesday, April 7
    Check out: Friday, April 9

    FERDIE (4223578)
    New York-Union Square - $349
    Check in: Tuesday, April 6
    Check out: Friday April 9

    Sandy will order and ship to Matt for
    distribution
                                               Gave JS a heads up on
    MY10 Photo on hotel individual hotel       verbiage change for Silicon
    pages has been updated.                    Valley by April 1
    Seattle - one new ambassador.
    Waiting for bio
    Lexington - running out of tidy towels -
    reached out to property
W   April 2 - 11 - display at auto show        3/31 - Acura announcement
    Names from W submitted to Sandy            (TSX Wagon). Invite W.
    Video was sent from W


    interview participants to show to GMs      GM meeting in March 24
Have two (2) drivers to transfer talent
on April 7 & 8 from 6 p.m. - 2 a.m.
MDXs will be picked up from Specialty.
Tickets will be provided by RPA to
offer to W guests.

ZDX Launch Party - NY - April 8

SUSIE (4223577)
New York-Union Square - $349
Check in: Wednesday, April 7
Check out: Friday, April 9

FERDIE (4223578)
New York-Union Square - $349
Check in: Tuesday, April 6
Check out: Friday April 9


Ft. Lauderdale: Acura person on site
to drive from 7am to 3pm and allow
Wheels to drive from 3pm to 10pm for
drop offs and pickups.

Dallas: 2nd driver to have the
following schedule: 2pm – 10pm Mon
– Thursday, 3pm – 11pm Fri – Mon

San Diego: June 6 (Marathon) – 4
a.m. start to transfer runners


March Winner Drawing: Laura Gbur
from Darien, IL
Seattle - water is in order
One car for transfer - April 13 (6 p.m. -
2 a.m.)
Tickets will be provided by RPA to
offer to W guests.

Nationwide - April & May, JS to send
the rest of the schedule. Total of 10
welcome delights, but should print 12
months worth
NSI   As of 4/13, 17 comments posted.
      Lakeshore - out of water (Hotel
      Managers are aware of this and
      ordering water)

      RPA sent signed contract to NSI
      (should be receiving today - 4/20)
      June 27 - property wants to know if
      they can use the program vehicle for
      the parade. They will put props on top
      of the car with the W logo, and
      participants will be walking behind the
      vehicle.
      W New York (5/3 - 5/5):
      John Mendel: 594603085
      Steve Center: 514603093
      Tom Peyton: 754603093
      Jenny Howell: 524603086
      Susie Rossick: 424603094

      New Orleans - gave options

      Lakeshore - out of tidy towels - hotel is
      informed. Tidy towels are backordered
      according to vendor. New shipments
      won't be available until mid-May
      Upcoming Acura event


      W Westwood - Proposed Hours and
      boundaries:
      Weekdays      7:00 am – 3:00 pm
      Weekends      12:00 pm – 8:00 pm

      Reduce the 5 mile range to increase
      ridership.
      East: West Hollywood and Sunset
      Strip
      Eliminate trips to Hollywood and W
      Hollywood since it could take 2 hours
      roundtrip during rush hour
      West: Santa Monica
      Eliminate Venice Beach since it could
      take 1.5 to 2 hours roundtrip during
      rush hour
    Buckhead - out of water. Hotel is
    aware.
    Buckhead - out of water. Hotel is
    aware.
    Received - 4/26
    JS confirmed hotel stays for the whole
    year                                   April Winner Drawing: May 7


    Contacts for Bliss and W Store are:

    Gillian Christian
    Brand Manager - spa
                                            3 options: (1) $25 towards
    tel 646.502.1425
                                            Bliss; (2) $25 towards Wish;
    fax 866.910.8829
                                            (3) 1000 spg points
    gillian.christian@blissmail.com
W
                                            E-certificates for Bliss and W
    Nicole Marcello
                                            Store
    Director of E-Commerce
    W Hotels The Store
    T:212-941-6300 ext 215
    F:212-334-9806
    nicole@whotelsthestore.com


    Provided drawing to Sandy. Getting
    sample of wrap dress this week.
    W South Beach
    Car 1: 9:00 a.m. - 5:00 p.m.
    Car 2: 1:00 p.m. - 9:00 p.m.
    New Dallas Driver - Allan Rivas.
    DC ambassadors bios - being sent in a
    separate email.
        W New York (5/3 - 5/5):
        John Mendel: 594603085 - upgrade
        (5/2 - check in)
        Steve Center: 514603093 - upgrade
        Tom Peyton: 754603093 - WHO'd
        Jenny Howell: 524603086 - WHO'd
        Susie Rossick: 424603094 - upgrade

        W New York - May 3
        Meeting room request from Tom
        Peyton (2 p.m. - 4 p.m.)

        W New York - Union Square (June 19 -
        25)
        Steve Center - 854618087

        W Brand page will have Acura as a
W
        favorite. Working on process on how
        to manage individual properties' pages
        Offer complimentary tickets to hotel
        guests. More details to follow.
        April Winner Drawing: Brady Stewart
        (San Francisco, CA)
        Cube inserts were received and
        implented.

        W Westwood - first come/first serve
        only from 7:00 a.m. - 10:00 a.m.

        Washington DC - out of water and tidy
        towels. Supplies have been ordered.
                                                 Current Matchback: 3,099
Acura                                            cars
        Next Batch: July 15
    Susie requested potential locations for
    ZDX display.
    Possible locations:
    W- Hollywood
    W – Scottsdale
                                              Jonathan is researching if any
    W- Lakeshore (but this is very tight)
                                              of the hotels listed will charge
    W – Midtown Atlanta
                                              to display a ZDX, if signage is
    W – Downtown Atlanta
                                              allowed, and if the display can
    W – Ft. Lauderdale
                                              be up for a month.
    W – South Beach
    W – Hoboken
    W - New Orleans Poydras (suspended
    in the fountain)

W   June 7
    May Winner: Francisco Tapia, San
    Antonio TX

    Camille Olson and Chloe Gray-LeCoz
    W Minneapolis:
    Monday – Sunday: 12:00 pm – 8:00
    pm

    20% off BAR per night and
    complimentary breakfast                   W Landing Page - now "live".
    Activated.

    NSI sent reminder to drivers and       3 options: (1) $25 towards
    ambassadors to distribute the cards to Bliss; (2) $25 towards Wish;
    guests.                                (3) 1000 spg points
W
    NSI reaching out to drivers and           E-certificates for Bliss and W
    ambassadors to learn about guests'        Store
    feedback to cards.


    W Atlanta Buckhead
    July 16 & 17: 12:00 p.m. - 8:00 p.m.
    (one driver) to accommodate demand
    for the AMC Trade Show (“Gift and
    Home Furnishing store”)
    W Hollywood - Water (ordered -
    waiting for shipment)
    W Seattle - Tidy Towels
Stay over reservations - starting end of
July
Training: July 13, 10:00 AM
No Ambassador desk - 2 MDXs
Alan Cantres (former Hoboken Driver) -
will be the concierge at W Downtown
Residences

Jerry (SD Driver) - out of the program
due to failed secret shop

Arthur (Chicago Driver) - out of the
program due to failed secret shop

John Rodriguez - transfer to W NY
Downtown
Westwood - Tidy Towels (NSI sent a
package, waiting for hotel supply)
W Hoboken - end of July
Shuttle from Store Opening to W
Scottsdale for Fashion Show

Car Displays at W Scottsdale
Hotel providing spot lights for display

Acura North Scottsdale contact:
Jenny Lang

200 brochures by July 23 to:

Jan Bracamonte
Vice President of Public Relations
CROSBY|WRIGHT
Public Relations. Creative. Media.
5907 N. Rocking Road
Scottsdale, Arizona 85250
P: 480.367.1112
F: 480.368.9913


Will be sending SD driver candidates
August 3
Quentin Johnson - training on MDX
Requested Concierges to attend for
refresher
Hours: M-F 8am-4pm and
Saturday/Sunday 11am-7pm

July Winner: Fahnie Shaw (Charlotte,
NC)
August Winner Drawing: September 6
Silicon Valley 7:00 am - 9:00 pm
Acura pins
Package included in Acura Style
magazine.
                                       NSI to send spreadsheet of
NSI to secret shop package.
                                       the package secret shop
Maya to have website redirect visitors
to correct page.
August Winner Drawing: September 6
July Winner: Tyler Cotton
Program Start: Sept. 1
Acura Training: August 31, 1 p.m.
Program Details: W Concierge/2 Acura
Drivers
Acura Experience Hours:
8:00 a.m. – 8:00 p.m. DAILY
(staggered shifts)
All Vehicles have been delivered
Buckhead's 2nd car still has temp reg -
expires on 8/27
Chris Baker has left the program to
pursue other opportunities.
Hollywood - Water (waiting for hotel's
order)
DC - Water/Wipes (waiting for hotel's
order)
August Winner: Stephen Lis from PA
Atlanta, New York, Scottsdale, San
Francisco
October 1-3
Pulling one car from Lexington and
Downtown on October 2 & 3
DC Ambassador Candidates
Chicago Driver Candidates
Desk changed into a podium
TV is built within the podium
Westwood:
Saturdays: 10:00 a.m. - 6:00 p.m.
Hollywood - Water/Wipes (waiting for
hotel's order)


September Winner: Sarah Scott from
Los Angeles, CA - stayed at W DC
Drivers are getting a lot of hybrid
questions. Any updated info they can   RPA will provide approved
relay to guests?                       language to NSI
                                       Implement one (1) week
                                       probation for drivers involved
No staff changes                       in an accident
Chicago - Lakeshore - Thanksgiving
day, 10:00 am – 6:00 pm
October Winner: Kyra Hebron
(Highland, MD)
In place at all hotels
                                       Alexandra's email:

                                       As it happens on occasion,
                                       our hotels produce collateral
                                       that is not actually brand
                                       approved and while we have
Incorporate green message re: Acura    a standard that speaks to it,
                                       not everything is "caught."
                                       This unfortunately is one of
                                       those pieces and I have
                                       already reached out to our
                                       print vendor to put a stop to
                                       this. I apologize that this is
                                       not another avenue to
                                       Checked on Friday, 10/29.
                                       Mostly completed. Emailed
                                       Maya links to 4 pages with
Estimated completion date: 10/29       outdated pics.
Sandy sent a note about using a FB
group page instead of profile page.
W Seattle - Closed today (11/23) due
to icy road conditions
See other document attached
Rooms:                                     Opening: December 9, 2010
Andy Arnold: 12/13 - 12/14                 W Training: 11/23-11/24
(068341201)                                Acura Staff Training: 12/14
Susie Rossick: 12/13 - 12/14               Acura Program Launch: 12/15
(058341201)
Stephanie Hansen: 12/13 - 12/14            Program Hours:
(078341201)                                Mon - Thur: 7 a.m. - 3 p.m.
Quentin Johnson: 12/14 - 12/15             Fri - Sun: 12 p.m. - 8 p.m.
(088341201)
Chloe Gray-LeCoz: 12/13 - 12/15
(108341201)
Camille Olson: 12/13 - 12/15
(118341201)
November winner: Duane Desiderio
from MD                                    December drawing: January 7
Seattle - Loren is no longer with the
program
Alexandra will remove the outdated
photos

-2011 MDX - when can we pick up
-Is Austin to have two cars in service
-Training feedback




NSI will provide count of left over cars

Chicago Marketing Manager wants to
know if we want to partner again with
an autoshow package. In the past, the
package included:

• Acura Noise Reducing Headphones
• 2 Tickets to the 2010 Auto Show
• 2 Cocktails
• Daily Parking


December Winner: Robin Smith
Rhynes from MS
Michelle Edery (NY) - no longer with
the program
2010 Registration Cards: Scottsdale,
Perimeter, Buckhead, DC

New Orleans: (1) 2010 MDX, waiting
for instructions from Sandy

Decals Needed: Ft. Lauderdale, South
Beach, Austin (one rear decal),
Boston, Minneapolis, SF, SV,
Scottsdale

Missing bumper appliques: ALL NY
cars, Hoboken, Minneapolis,
Scottsdale



Modify package for 25th Anniversary:

Activation on February 1.

25% off room
2 cocktails
2500 SPG points                             E-blast to Acura owners

Can make URL to:
www.whotels.com/celebrateacura

Cost of the points will be added to the
price of the package, at 0.025 per
point, so a total of $62.50 on top of the
rate
                   January 20 - 30, 2011
NSI to answer questions or correct
information posted on the web?
Atef Latif (DC) left the program
January Winner: Lynn Crisafulli
(Hillsborough,NJ)
W Hoboken (starting on 2/20)
Mon - Fri: 7:30-11:30am
             3pm-7pm
Saturday: 1-9:30pm
Sunday:      noon- 6:30pm
DC - out of water, waiting for hotel's
order
Austin - out of water, waiting for hotel's
order
February 26
Drivers directly through WeDriveU
W hotel weekend stay

March 3 - 6
Possibly hiring an Acura Ambassador
Drivers directly through WeDriveU
NY Meeting - 2/17/11 - AA sent W
recap on 2/22
Scottsdale: Appointment set for this
week.
all done
Sent video bios for SD Driver
Candidates: Brock Smith and Berk
Kurtulus
March 11 - 12
                                             NSI will replace this week.
                                             Property is looking at options
TV was stolen this weekend.
                                             on how to bolt down the TV to
                                             the desk.
February Winner:Valerie Gorman               March Winner Drawing: April
(Long Beach, NY)                             8
www.whotels.com/celebrateacura is
now live
Booking Code: WHACUR                         E-blast was sent out to Acura
                                             owners and response cards
2-nights minimum stay requirement            opt-ins
added to the landing page

NSI is checking the rates online and
via phone reservations
March winner: Billy Sanez (Arlington,
TX)
        Refresher training/meetings are in
        process

        Completed cities: SD, Austin,
                                                *Training deck and scehdule
        Scottsdale, Boston, Washington DC,
                                                was sent to Gregg
        Los Angeles, South Beach, Fort
        Lauderdale, City Center, Lakeshore,
        New Orleans, French Quarter


                                                Rooms requested for Sandy
        May 2 - movie premiere                  and Gregg at South Beach,
                                                5/1 - 5/3
        April winner: Sarah Garrity from
        Denver, CO
        New staff approved: Leslie Winkel and
        Erin Case (SD)
        Waiting for approval: Alecia Lee
        (Dallas)
        Match back received: 2/3
Acura   # of cars sold: 5,730 (+15% from last
        #)
        Vehicle will be picked up on 6/2 at
        10:00 AM
        Dallas Driver - Brandon Kilgore
        approved
        Seattle Driver - Brent Horn approved
        Atlanta - Buckhead: Tidy Towels &
        Water - has been backordered, NSI to
        send tidy towels backup supply
        Completed
        Need approval for NY ambassador
        alternate
        NSI received new WDs
        Activation ideas were sent to RPA

        Potentially Robin at W Atlanta -
        Midtown
        Chicago Lakeshore requested
        extended hours for this week (M-F),
        start at 7:00 a.m.
        May Winner: Eleanor Chu (Brighton,
        MA)
        Hollywood Meeting: June 20, 9 a.m. @
        Residential Unit 4N
All users require to register. See e-
mail attachment for directions.
Use one (1) MDX for a 7:30 ride to the
Kodak Theater
Approved DC Drivers: Mike Benton
and Francis Allman
                                           Still waiting on Scottsdale's
                                           GM to come back from
New Orleans - pick up scheduled for
                                           vacation and Director of Ops
this week
                                           Damian moved to South
SV and Scottsdale - communicated
                                           Beach W, so senior
with Starwood
                                           leadership is currently not
                                           present

W US cannot staff a second driver,
would like to wait until they can have a
full program
June Winner Drawing: Lemoria Carte
from Augusta, GA
Austin reopened - 7/9/11

Buckhead: July 15 - 16, one driver
from 12 - 8 to accommodate ride
requests for the AMC Trade Show

Approved DC Driver: Victor Manning
July 28th - South Beach (2nd
Anniversary Party) with - Theophilus
London
Sent to Glenn Herniter
July 12 - Acura PR walk through
Scottsdale
Approved NY Driver: Mohammed
Kandeel
Approved NY Driver: Mohammed
Kandeel
                                       Brooke and/or Alexandra will
Property would like to meet with Acura be present at a Friday
Tentative date: July 29                breakfast meeting following
                                       the concert
        Staff submitted for approval:
        Hollywood Driver: Titus Johnson
                                                   Chloe Gray Le-Coz filled the
        Approved staff:
                                                   NY position
        San Francisco Driver: David Kertzman
                                                   Kevin Nielson - St. Louis
        San Diego Drivers: Berk Kurtulus,
                                                   position
        Simon Chraibi
        Chicago Ambassador: Becky Alferman

                                               Next data feed: NSI uploaded
                                               data - 7/8
Acura   Matchback results: 7,734 sold
                                               Starwood uploaded data -
                                               7/21
                                               *waiting for kiosk approval
                                               from the W
        September 15 - W Austin with Katy B *waiting for another space
                                               option for the vehicle display
                                               *load in and load out
                                               *RP& to send RSVP list
                                               The former touch screens at
                                               W Hollywood and W New
                                               York have been replaced by
                                               the W iphone application.
        Properties that do have the Acura App: There is no plan for Android.
        Seattle                                When the app rolled out the
        Hoboken                                recommeded default
Acura   Time Square                            message was for hotels to
        New York Downtown                      advertise the Acura program
        Union Square                           and some still have that
        South Beach                            message posted. Alexandra
                                               is checking with the
                                               development team to see if
                                               reservation requests can be
                                               incorporated
        August Winner: Adam Moore from
        West Des Moines, IA
        Coordinating transfers for designers
        and editors
        Silicon Valley - awaiting metrics before
        final determination is made at end of
        the year
        Silicon Valley's plan to increase usage
        through "Extended Stays" package
        (includes 3 hour complimentary use of
        our Acura MDX)
October Winner: Nancy Donahue from
Lowell, MA
Boston Driver - Paul Kildruff removed,
Garrett Weinstein & Elizabeth Rose
approved
Approved: Krystian Frydryk- New York.
John Munday- Boston. Waiting on new
staff for San Francisco.
Discuss inclusion in drop-off locations
for DC, within 5 mile radius
Chicago Lakeshore:
Thanksgiving hours - 10:00 a.m. - 6:00
p.m.
November 17 - W Los Angeles -
Westwood (Artist: Toro y Moi)
December 7 - W New York -
Downtown
ALL completed
November Winner: Vail Brown from
Nashville, TN
San Francisco ambassadors
Boston - Removed Elizabeth Rose
Boston - new driver approved (Michael
Leazott)
                                          5,000 entries as of 12/6/11
Already switched to regular WD            Send Chloe name and
                                          contact info of winner for hotel
                                          stay

December 7 - W New York -
Downtown
Chloe sent recap
Advance Package Total to date: 738
nights; 350 bookings

Anniversary Package - November            Redemptions will be
Totals:                                   determined on a monthly
November room nights - 91                 basis
November bookings - 34
Total to date: 1, 256 nights; 441
bookings
There will be no “official” GM meeting
in 2012
Sent to all hotels.
Chicago Ambassadors: sent for
approval
San Diego & Dallas- Brochures
Booster Seats - Ansira to ship for
California
San Diego & Dallas- Brochures
Booster Seats - Ansira to ship for
California

Carlos will be at W Silicon Valley on
1/17 - 1/19
Sundance Winner: Matthew Stroh
-Chloe sent email confirmation for the
hotel room. Confirmation: 268160263
Updated
December Winner: Vail Brown-
Lexington
Reached out to Jim McPartlin to see
                                      Schedule a meeting with Jim
what other desk placement
                                      at Time Square to discuss
opportunities exist beyond the ground
                                      possibilities
floor

Carlos will grant access to the
verbatim comments for the remainder
of 2011. GSI continues to be a priority
for Starwood and a task force just
approved a system-wide change. In
late January 2012, GSI, will become
GEI (Guest Experience Index) and a
new survey will be rolling out. With the
rollout, there will be no “custom”
questions for each brand. These will
incrementally launch (most likely in
Q2). Therefore, we should expect no
Acura specific question during the
rollout time frame. Carlos will however
grant us access to any verbatim
comments entered in the “general”
section during that time period.

January Winner: Stephen Nikitab from
Sterling, MA
*Transfer fashion blogger, The
Glamorai

*In return, we have asked for one
picture on Instagram, one Twitter
picture and mention, and one blog
mention.


FEBRUARY 13
PICK UP: Brooklyn
DROP OFF: 5PM, Bibhu Mohapatra
Runway Show, Lincoln Center

FEBRUARY 14
PICKUP: Brooklyn
DROP OFF: 730PM, Haus Alkire
Presentation, Box, Lincoln Center

FEBRUARY 15
PICK UP: Brooklyn
DROP OFF: 1030AM, Rochambeau
Presentation, Box, Lincoln Center


Approved Drivers - Seattle (Paul), LA
(PJ), Boston (Sage)
                                        Can be done with the January
Email follow up for response cards opt-
                                        24 electronic response cards
ins
                                        implementation
Sandy to discuss with Susie
Chloe forwarded shoot info
March Winner: Tedd Cittadine who
stayed in W Seattle
March Drawing: April 6
Boston Driver Candidates sent on 3/5
        www.whotels.com/advance
        Booking code is WACURA12
                                              Aryn sent banner to
                                              Chloe/Starwood for approval
        20% off room
        2,000 SPG Points
                                              Copy and banner approved
        Free Internet
                                              for W's landing page
        Live on 4/1/12


        Live in cars
        Social Media recap
        -Replace DVD with RDX commercial in
        late March

        Keeping old hours:
        Hoboken:
        Mon-Thurs 7 a.m. - 7 p.m.
        Fri &Sat 1 p.m. - 9:30 p.m.
        Sun 12 p.m. - 6:30 p.m.




        www.whotels.com/advance
        Booking code is WACURA12
                                              Live on 4/1/12
        20% off room
        2,000 SPG Points
        Free Internet


                                              Need to be updated:
        Acura Experience on iPhone app is     Lakeshore
        now a brand standard                  Westwood
Acura
        Management company for App will       New York
        load messaging for all properties     DC
                                              Boston
      Free Form Questions:
      If a guest indicates either that their
      experience was above expectations
      (“better than expected” or “much better
      than expected”) or below expectations
      (“almost as expected” or “worse than
      expected”, they are prompted with a
      free-form question:
      “In what ways has [HOTEL]
      (performed better than OR not met)
      your expectations?”

      If you could tell us one thing we might
      have done to make your overall
      experience even better, what would
      that be? (Please be as specific as
      possible).

      Store 2 extra MDXs at W Hollywood to
      use for shuttle at event
RP&    -MDXs at LA Prep                    Shuttle schedule needed
      Upon checkout, guest complained
      about emotional distress and wanted
      to speak to someone regarding the
      incident

      March Winner:
      David Sotolo from Albuquerque, NM
      (stayed at W NOLA Poydras)




      W Hollywood would like to extend
      hours

      W Minneapolis would like to change
      hours from 9 am to 5pm on baseball
      game days
       -From 4/28-9/30 (Around 25 games)
Shuttle: 9 p.m. - 11:30 p.m.
*The MDX will start outside AMC at
9:00pm and shuttle guests to Stage37
for the after-party. Vehicles will be
staged at the after-party location until
11:30 to take guests back to the
theater in case anyone parked their
car closer to AMC.

Screening
 Location: AMC Lowes 34th Street
312 West 34th Street, New York, NY
10001

After-Party
Location: Stage 37
508 West 37th Street, New York, NY
10018
Time: 9:15 – 11:15 PM


Acura has become a last minute
sponsor to this event and has tickets
to select activities
 -Sandy to provide update
W Hollywood would like to extend
hours
Bob Ho (SF) - off the program
We will recertify its existing group of
drivers over the next 30 days.
Consisting of the following:

1. Every driver will be individually
recertified by their supervisor through
a road test
2. Drivers will be randomly observed
from outside the vehicle for their safe
operation of the Acura vehicles
3. Drivers will be randomly secret
shopped from inside the vehicle
focusing on their safe operation of the
Acura vehicles

If any drivers are found to have failed
any of the above certification
processes they will be issued a
warning for termination and forced to
retake the safety training course and
be road tested again by their
supervisor. If any driver fails the road
test they will be terminated.


May 11 - 13
Everything set
RDX to Washington DC - around May
16
 -Aryn to set up decal installation

Anniversary Package - April Totals
March room nights - 29
March bookings - 12
Total to date: 1476 nights; 511
bookings
April Drawing Winner:
Jean Noel Moneton from NY used the
service in DC
RDXs in five properties: Hollywood,
San Francisco, Lakeshore, Austin, DC

Austin and DC are waiting for plates
before being able to drive RDX

W Hollywood - Hollywood Bowl
Integration
 -waiting for confirmation and details
on Acura sponsorship
 -Starwood needs to know # of tickets
available, duration of car display


Austin:
Sunday: 10am – 6pm
(Current: 12pm-9pm)

May Drawing: Kathleen Roman from
Mclean, VA - stayed at W Fort
Lauderdale
Austin:
Sunday: 10am – 6pm
(Current: 12pm-9pm)

Finalizing NY Union Square and Times
Square Staff
Finalizing and ordering Union Square
and Times Square supplies

NY Lexington (NY122) - brought in for
estimate
Austin RDX - brought in for estimate


-RP& to come up with step-by-step
                                         Canadian Leads - not a
troubleshooting procedures for the
                                         priority
properties
Lexington- starting on Thursday June
21st.
These are the new hours:
Driver 1: 8 am – 6 pm
Driver 2: 11 am – 9 pm
Ambassador: 10 am – 8 pm

Chicago Lakeshore-
Saturday's 12pm - 8pm, rather than 1-
9pm
Dates:                                Let property know by end of
November 16, 2012 - January 31,       June if interested
2013

Concept:
Winter program to activate the WET
pool deck area during the winter
months
Launched: June 15
Recap sent by Chloe

Metrics - June 15 - 27, 2011 vs June       2nd Union Square Car Deliver
15 - 27, 2012                                       Date: TBD
Union Square - slight decrease
Times Square - significant increase

June Drawing Winner: Sarah Young
from Shoreview, MN
July Winner Drawing: August 6
SF ready on 7/20, New York
Downtown dropped off 7/16,
Minneapolis dropped off 7/14, W
Seattle received estimate 7/17
"Forager" Valerie from Trace will be
using the RDX to go to local farmers'
markets to get fresh ingredients for the
restaurant.

Album posted on W Austin's Facebook



-Re-write VLA to reflect the Collission
and Comprehensive Insurance
requirement
Next event: July 26

Acura Integration:
Logo on invite
Social Media Integration
Provide transportation for celebrities to
and from the venue

July Winner: Melissa Fiore from
Montclair, NJ - stayed at W SF
New Boston Drivers approved: Wayne,
John and Nick
New DC Drivers approved: Keith and
Jay
Chicago and LA Westwood driver
candidates: Need approval

								
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