School of Hotel Administration
G80 Statler Hall
Ithaca, New York 14853-6902
Collection Policy e. firstname.lastname@example.org
Mission of the School of Hotel Administration
The Cornell School of Hotel Administration (SHA) is the premier hospitality management school in the
world. The School’s mission is to educate the next generation of leaders for the world's largest and most
The SHA faculty is organized into the following areas – Accounting, Facilities Management, Planning &
Design, Finance, Food & Beverage Management, Human Resources Management, Information Systems,
Management and Organizational Behavior, Managerial Communication, Marketing & Tourism,
Operations Management, Real Estate, and Strategy.
In addition to teaching and research, faculty is expected to develop relationships and contribute to
management practice in the hospitality industry. The Center for Hospitality Research was created to help
fulfill this goal. More recently, The School has created the Center for Real Estate Finance and the
Pillsbury Institute for Hospitality Entrepreneurship to enhance it connection with industry and practice.
MS and PhD
The Master of Science (MS) and Doctor of Philosophy (PhD) degrees are highly individualized programs
directed toward students who plan to teach and perform research in a university setting.
Master of Management in Hospitality (MMH)
The MMH Program is an AACSB-accredited, specialized business degree offered on two campuses that
covers an intensive three-semester curriculum in one year. This academic program is based on MMH
degree requirements that cultivate strategic thought and quantitative skills. In addition to core
requirements, students choose their own Career Track, a series of courses concentrating in their intended
career path. In 2004 the Hotel School established a joint master’s program in hospitality management
with Nanyang Technological University in Singapore. Launched in 2006, The Cornell-Nanyang Institute
educates up to 50 students per class who split their time between NTU’s campus and Cornell’s campus in
Ithaca, N.Y. The program is the first joint degree program for both institutions.
In 2006 the Hotel School partnered with The Culinary Institute of America on a collaborative degree
program in hospitality management and the culinary arts. Students earn a Bachelor of Science degree in
Hotel Administration and an Associate in Occupational Studies degree in Culinary Arts.
Bachelor of Science
The Hotel School's undergraduate degree in Hotel Administration is a four-year program that covers all
aspects of hospitality management. Faculty have designed a business-management curriculum that
provides a solid foundation in all core business and management functions, along with broad choices in
electives that invite students to explore their specific interests. Students can also choose an optional
concentration to focus intensively in a particular area of the hospitality industry. The curriculum is
balanced between theory and practice—and with many opportunities for case studies and group projects,
students are cultivating not just the necessary knowledge, but the leadership skills and professionalism
that will enable them to assume cutting-edge roles in the next generation of the hospitality industry.
Nestlé Library Collection Policy DRAFT 1/6/10
Beck Center Specialty Rooms
Binenkorb Computer Center Statler Auditorium
Classrooms Statler Hotel
Nestlé Library collection description and guidelines
The Nestlé Library has one of the finest collections on hospitality management in the world. Our
collection of over 37,000 volumes includes books and periodicals on all aspects of hospitality
management. In addition to books and periodicals, the library holds over 1,500 videos (stored in the
Annex Library.) See the Cornell Library Catalog for specific titles.
The library's collection also includes a large collection of menus and rare books that are held in the
Cornell Library's Rare and Manuscript Collections, located in the Carl A. Kroch Library. Our Restaurant
Menu Database serves as a finding aid for the menu collection. Our rare book collection, known as the
Herndon-Vehling Collection, was developed from gifts-in-kind received from J. B. Herndon, Jr.(1898-
1953) and Mrs. Alice Statler, who purchased the collection of J. D. Vehling for the library.
Our collection also features electronic copies of all of the doctoral theses prepared here in the Hotel
Definition and scope
Materials should have a level of maturity appropriate to the needs of the students and faculty.
Multiple copies of materials are generally not purchased. However, duplicate copies are often added to
the collection if they have been donated to the library and there is a need for additional copies.
Special information needs and resources
Menu donations are always welcomed and appreciated, but the library makes no attempt to actively
purchase menus for the collection.
Special information needs
Business information and data on the hospitality and real estate industries is available to industry
practitioners from a number of proprietary industry information providers (e.g., STR PKF, Horwath,
CoStar…). The Library works with the Centers in the School, faculty and alumni to bring access to this
information to campus.
Special funding arrangements
The Nestlé Library works with other units on campus to fund expensive electronic resources that support
the teaching and research across schools and programs.
Types of materials
A. Monographs (Books)
In recent years the Nestlé Library has become more selective about collecting cookbooks. Overall, we seek to
have a minimal representation of cookbooks in the following areas: International/ethnic cookery, Regional
cookery within the United States, Award-winning cookbooks, World-renowned restaurants’ cookbooks and
World-renowned chefs’ cookbooks
Nestlé Library Collection Policy ~2~
The Nestlé Library does not acquire fiction titles.
Foreign language materials are generally not purchased for the collection unless the material provides
hospitality-related information that cannot be found elsewhere in the English language.
Hotel, bed-and breakfast and restaurant directories
First, the Library relies on internet access to hotel, bed-and-breakfast and restaurant directories. These
materials are selectively purchased for large geographic areas (i.e., United States, Europe).
Market research reports
Because of the expensive nature of market research reports, these items are avoided. The Library provides
access to market research reports through several electronic collections including Mintel, Euromonitor
Passport, IBIS World and Business Source Complete.
The Nestlé Library does not actively collect print indexes. Exceptions will be made to support research and
curriculum needs when hospitality-related information cannot be found in electronic format. Due to the
advent & popularity of electronic indexes, the library has ceased its subscriptions to the majority of its print
Materials deemed as being rare or having significant value are generally not purchased by the Nestlé Library.
The purchase of rare materials would only be made after in-depth consultation with faculty.
The Library actively pursues curriculum support through the purchase of reserve materials. Added copies are
purchased when warranted by class size and need. These duplicates are withdrawn when they are not longer
needed on reserve.
The Nestlé Library collects textbooks in its core subject areas only.
One copy of all School of Hotel Administration graduate and PhD theses are kept in the Nestlé Library.
Theses are automatically sent to the library from the Graduate Office in the Hotel School. The Library seeks
permission from authors to scan theses and make them available to the Cornell community electronically.
The Nestlé Library limits it purchase of travel guides. The library will purchase guidebooks selectively and by
request. Guidebooks are generally purchased for countries or large geographic areas (i.e. Northeastern
United States, Europe, etc.). The library avoids purchasing city and state guides unless requested. These
guides can be very helpful supporting hotel development course projects.
The Nestlé Library currently receives to a handful of newspapers including the Wall Street Journal, New York
Times, Financial Times, Ithaca Journal, and the Cornell Daily Sun. The Nestlé Library retains only one week
of these newspapers. Extensive access to newspapers is available online through Factiva, LexisNexis and
other online sources.
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Magazines and journals
The Nestlé Library actively collects scholarly journals and trade magazines related to the hospitality industry.
The Library prefers electronic access to journals and magazines, and has moved many subscriptions to an
“electronic only” subscriptions. The Library also relies on intermediary vendors for access to trade
periodicals and recognize that content licenses may change over time. Electronic access to trade publications
is monitored to keep up to date with licensing changes. A small number of business-related journals and
magazines are maintained for current reading. General interest travel magazines are kept to a minimum.
Often newsletters are underused due to their lack of indexing in major databases and indexes. As such,
newsletters should be carefully selected and weighed on the basis of faculty recommendation and unique
contribution to research and teaching.
With the development of online periodical collections, the library has stopped purchasing materials in
D. Electronic resources
Students and faculty increasingly prefer electronic access to business & hospitality content. The Library will
purchase electronic materials in preference to print materials where feasible.
The Nestlé Library attempts to obtain subscriptions to all electronic resources that provide access to
hospitality literature. In addition, the library contributes funds to Cornell campus wide resources if they fall
within the scope of the collection.
The Nestlé Library has increased it access to electronic journals and has moved to “electronic only”
subscriptions for a growing number of titles. We rely on JSTOR and individual publisher based electronic
subscription programs. We also rely on intermediate vendor access to licensed electronic publications.
Changes in licensed content from intermediate vendors are monitored for access to important hospitality
Other electronic content (Disks, CD-Roms)
Whenever possible, the Nestlé Library prefers to provide access to electronic resources via a web-based
interface. As this is not always possible, the library will actively purchase materials in CD-ROM and DVD
E. Reference collection
The Nestlé Library’s Reference collection covers most, if not all, subjects covered by the general stacks
collection. Though open to the public, the Reference collection is non-circulating. In general, materials
included in the Reference collection exhibit the following characteristics:
-- they concentrate on facts and are designed by arrangement and treatment to be consulted for specific
items rather than to be read from beginning to end;
-- they are comprehensive in scope, but condensed in treatment;
-- they follow an alphabetical, tabular, classified, geographical, chronological, or topical arrangement;
-- they are needed to regularly answer reference questions
-- they contain the most current facts or statistics.
The library acquires Reference materials in both print formats and electronic formats (CD-ROM, web-based
resources, etc.). Duplication between print and electronic format should be avoided.
Nestlé Library Collection Policy ~4~
English language materials are collected from around the world. Foreign language materials are only
purchased by special request.
Current purchases are focused on current information and research with a preference for electronic /
internet access where practical and affordable. Older materials are purchased to support specific research
and curriculum needs.
Since the Nestlé Library is a unique collection, most print materials are kept indefinitely. Older materials
are moved to the Annex Library when possible.
Related Cornell Library collections
The Nestlé Library’s collection is mainly focused on the Hospitality Industry and Real Estate. We rely on
campus wide access to content and print collections in other Cornell Libraries in the business disciplines
including accounting (MGT), finance (MGT), marketing (MGT), organizational behavior (ILR), human
resources (ILR), management science (MGT, ENGR), operations management MGT, ENGR), business
and labor law (ILR, LAW). Additional subjects of interest include food science (MANN), food culture
(OLIN), nutrition (MANN), real estate development (FINE ARTS)
Library of Congress Classes (Cornell Conspectus)
Call Number General Description Notes
A General Works
Meetings, conventions and
AS 1 – 945 Academies, Learned Societies 4/3
special events (MICE)
Etiquette related to the
BJ 1 – 2195 Ethics 2/2
Travel guides only (Fodor and
D, E, F History 2/2
Let’s Go publications)
Travel and tourism research
G 149 - 156 Geography, Atlases, Maps 4/4
G 550 Ocean Travel Cruising 4/3
Cultural traits and customs
GN Anthropology 3/1
Food habits, eating and
GT 2850 Manners and Customs 3/2
Relevant to the hospitality
GV 1 - 199 Recreation and Leisure 4/3
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Relevant to the hospitality
GV 400 Sports Facilities industry (in hotels and 4
GV 800 – Relevant to resorts and resort
Winter Sports, Ball Games 3
Relevant to casinos and
GV 1301 Gambling 4
GV 1851 Amusement Parks Management of parks 3/2
H Social Sciences
Statistical data by region or
HA Statistics 2
H continued Social Sciences
Economic Theory and Statistical demographic and
Demography economic information
Economic History and Economic conditions
HD 28 – Management of
communication, leadership, 3/2
HD 251 – Commercial real estate only,
Real Estate 4
1395 not residential real estate
HD 2709 – Relevant to the hospitality
HD 4906 – Relevant to the hospitality
HD 5106 – Relevant to the hospitality
Labor Issues 4
Timeshare and Vacation
HD 7287 – 7289 4
Relevant to the hospitality
HD 8038 – 8039 Professions, Trades 4
HD 9000 – 9495 Special Industries Food and beverage 4
HD 9980 Service Industry 3
HE Transportation Cruises, Airlines 4
HF 1001 –
International Business doing business in foreign 3
Vocational Guidance, Career
HF 5381 – 5386 Resumes and cover letters 3/2
HF 5387 Business Ethics 2
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HF 5410 –
HF 5428 – Franchising of hospitality-
Retail Trade 4
5429.6 related facilities
Shopping Centers Food courts 3
H continued Social Sciences
HF 5437 –
Industrial Psychology 2/0
HF 5549 – Personnel/Employment Human resources relevant to
5549.5 Management the hospitality industry
HF 5601 – Relevant to the hospitality
HF 5717 – Business report writing and
Business Communication 3
HF 5801 –
HG Finance 3/0
HM Sociology (General) 3/0
dynamics of groups
HS Societies Club management 4
HV Social Pathology Relevant to gaming (casinos) 3
K Law Hospitality law only 4/3
Relevant to the hospitality
KF Law of the U.S. 4
Relevant to the Hotel School
LD Individual Institutions (U.S.) 3
and Cornell University
N Fine Arts
Design of hotels, restaurants,
NA Architecture 4
bars and clubs
Drawing, Design and
NC Hospitality graphics and logos 3
Relevant to the hospitality
NK Decorative Arts 3
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Natural History, Botany, and
QH – QL Relevant to the travel industry 2
RA Public Aspects of Medicine Travel health, spas 3
Cookbooks related to disease
RM Therapeutics, Pharmacology 2/0
(heart, diabetes, etc.)
SB Plant Culture Herbs and spices 2/0
Relevant to the construction
TH Building construction of hotels, resorts restaurants, 3
TP Chemical Technology Beer and wine 4/2
TX 1 - 341 Home Economics Nutrition, cookery 3
TX 341 – 641 Nutrition Relevant to cookery 3
TX 642 - 840 Cookery 3
Table decoration, napkin
TX 851 – 885 Dining Room Service 4
TX 901 - 946 Hospitality Industry Hotels, restaurants, etc. 5
TX 950 - 953 Taverns, Bars, Saloons 4
Building Operation and
TX 955 - 985 Hotel property management 4
Z Library Science 2
Levels of Collecting
Out of Scope:
The Library does not collect in this area.
A subject area in which few selections are made beyond very basic or introductory texts.
Basic Information Level
A collection of up-to-date general materials that serves to introduce and define a subject and to
indicate the varieties of information available elsewhere. It may include dictionaries,
encyclopedias, selected editions of important works, bibliographies, handbooks and other
reference tools, a few major periodicals, in the minimum number that will serve the purpose.
A collection which is adequate to support upper undergraduate level and graduate level courses;
that is, adequate to maintain knowledge of a subject required for limited or generalized purposes
of less than research intensity. It includes a wide range of basic monographs both current and
retrospective as well as complete collections of the works of more important writers and
Nestlé Library Collection Policy ~8~
selections from the works of secondary writers. It should also include a collection of journals
supporting faculty teaching interests and local curricular strengths as well as the various general
aspects of the subject. Reference tools and fundamental bibliographic apparatus pertaining to
the subject should also be collected.
A collection that includes published source materials required for dissertations and sustained
independent research. It contains all important reference works and a wide selection of
specialized monographs, journals, scholarly reports, and other materials reporting research.
Older material is retained for historical research.
A collection in which a library endeavors, so far is reasonably possible, to include all relevant
sorts of recorded knowledge, manuscripts (in all applicable languages) and ephemera. This level
of collecting intensity is one that maintains a “special collection,” the aim of which, if not the
achievement, is a nationally recognized exhaustiveness.
Journals where SHA faculty publish most frequently
Worldcat Selection Tool – Hotel Library Call Number Ranges
Call Number Ranges Call Number Ranges
Area Start End Area Start End
HOTEL E151 E169 HOTEL GV77 GV92
HOTEL G149 G155 HOTEL GV93 GV94
HOTEL GT2850 GT2850 HOTEL GV95 GV95
HOTEL GV1 GV72 HOTEL GV96 GV96
HOTEL GV109 GV118.F54 HOTEL GV97 GV108
HOTEL GV118.F55 GV118.F553 HOTEL HD1361 HD1389
HOTEL GV118.F554 GV181 HOTEL HD1390 HD1394
HOTEL GV1301 GV1301 HOTEL HD1395 HD1395
HOTEL GV182 GV182 HOTEL HD251 HD1360
HOTEL GV183 GV199 HOTEL TX TX
HOTEL GV1851 GV1851 HOTEL TX341 TX985
HOTEL GV73 GV73 HOTEL2 TX TX
HOTEL GV74 GV76 HOTEL2 TX341 TX985
Nestlé Library Collection Policy ~9~