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        2009 course guide




live
       learn
        experience
                                                                                                                                                                                                                                                                                                                                                                              Martin Place




                                                  Flagstaff
                                                  Gardens
                                                                                                                                                                                                                                                                                                               King Str
                                                                                                                                                                                                                                                                                                                       eet
                                                                                     La Trobe Street Melbourne Central




                                                                                                                                                                Swanston Street
Spencer Street




                                                                                                                                                                                                                                              Spring Street
                                                                                                                                                                                                                                                                                                                                           Glasshouse
                                                                                                                                                                                                                                                                                                                                           Shopping Centre

                                                                                     Lonsdale Street                                                                                                                                                                                                                                       Skygarden




                                                                                                                                                                                                                                                                                                                                                             Castlereagh
                                                                                                                                                                                                                                                                                                                                               Centrepoint                                            St James Station
                                                                                                                                                                                         Chinatown                                                                                                                                             Tower
Spencer Street Station




                                                                                                                                                                                                                                                                                                                                                                         St
                                                  Bourke Street                                          Bourke Street Mall
                                                                                                                                                                                                                                                                                                                             Market Street
                                    King Street




                                                                    William Street




                                                                                                         Queen Street




                                                                                                                                   Elizabeth Street




                                                                                                                                                                                                    Russell Street




                                                                                                                                                                                                                         Exhibition Street




                                                                                                                                                                                                                                             Parliament Station
                                                                                                                                                                                                                                                                                                        City Centre




                                                                                                                                                                                                                                                                                                                                                                                 Elisabeth
                                                                                                                                                                                                                                                                                                            Station




                                                                                                                                                                                                                                                                                                                        Pitt Street Mall
                                                                                                                                                      Collins Street




                                                                                                                                                                                                                                                                                        George Street




                                                                                                                                                                                                                                                                                                                                                                                           St
                                                  Flinders Street
                                                                                                         Flinders Street                                                          Federation
                                                                                                                                                                St Kilda Road




                         Batman
                         Park                                                                                    Station                                                          Square
                                                                                       Queensbridge St
                                  Kings




                                                                                                                                                                                                                                                                                                        Park Plaza
                                                                                                                              Yarra River                                                                                                                                                                  Station
                                        Way




                                                                                                                                                                                                                                                                                                                       Park Stree                                                          Hyde Park (North)
                                                                                                                                                                                  Queen                                                                                        Town                                              t
                                                                                                                                                                                  Victoria                                                                           Sydney
                                                                                                                                                                                                                                                                     Square    Hall
                                                                                                                                                                                  Gardens



                                  MELBOURNE CAMPUS (head office)                                                                                                                                                                                                  SYDNEY CAMPUS
                                  Level 4, 246 Bourke Street                                                                                                                                                                                                      Level 4, 540 George Street
                                  Melbourne VIC 3000 Australia                                                                                                                                                                                                    Sydney NSW 2000 Australia
                                  GPO Box 583                                                                                                                                                                                                                     PO Box Q603                    Bathurst St
                                                                                                                                                                                                                                                                                                 Park Stree
                                                                                                                                                                                                                                                                                                           t
                                  Melbourne VIC 3001 Australia                                                                                                                                                                                                    QVB Post Office NSW 1230 Australia
                                  T +61 3 9650 6877                                                                                                                                                                                                               T +61 2 8236 6877
                                  F +61 3 9654 6818                                                                                                                                                                                                               F +61 2 8236 6818
                                                                                                                                                                                  Martin Place
                                  E melbourneinfo@carrickeducation.edu.au                                                                                                                                                                                         E sydneyinfo@carrickeducation.edu.au
                                  Catherine Carrick trading as Carrick Institute of Education VIC CRICOS 00184J ABN 99745945713.                                                                                                                                  Catherine Carrick trading as Carrick Institute of Education NSW CRICOS 02428M ABN 99745945713.
                                  Carrick Institute of Education Pty Ltd VIC CRICOS 03008A ABN 90 129 017 385                                                                                                                                                     Carrick Institute of Education Pty Ltd NSW CRICOS 02920K ABN 90 129 017 385

                                                                                                                                                                                                                                                                  For a full list of our campuses, please refer to our website.

                                                                                     King Str
                                                                                             eet




                                                                                                                            Glasshouse
                                                                                                                            Shopping Centre



                                  contents                                                                                  Skygarden
                                                                                                                                                      Castlereag




                                                                                                                                Centrepoint                                                                          St James Station
                                                                                                                                Tower
                                                                                                                                                                h St




                              01                           why study at Carrick Institute of Education?
                                                                               Market Street                                                                                                                                                                      26        melbourne hospitality management (patisserie)
                              02                           services and facilities                                                                                                                                                                                28        melbourne tourism management
                              04                           student support services
                                                             City Centre
                                                                                                                                                                                                                                                                  30        sydney introduction
                                                                                                                                                                                     Elisabeth




                                                                 Station
                                                                                                         Pitt Street Mall
                                                    George Street




                              05                           living in australia                                                                                                                                                                                    32        sydney business marketing
                                                                                                                                                                                               St




                              06                           enrolment information                                                                                                                                                                                  33        sydney event management
                              08                           introduction to ELICOS                                                                                                                                                                                 34        sydney hairdressing
                              09                           highPlaza
                                                             Park
                                                                    school preparation (HSP)                                                                                                                                                                      36        sydney hospitality management
                                                                 Station
                              10                           general english language / ELICOS                                                                                                                                                                      37        sydney hospitality management
                                                                                              Hyde Park (North)
Sydney                        11
                             Town
                             Hall
                                                                             Park Street
                                                           english for vocational education (EVE)                                                                                                                                                                           (commercial cookery)
Square

                              12                           english for academic purposes (EAP)                                                                                                                                                                    38        sydney hospitality management (patisserie)
                              13                           first certificate in english (FCE)                                                                                                                                                                     39        carrick recruitment and training services
                              14                           IELTS preparation                                                                                                                                                                                      40        career pathways
                              15                           introductionstto vocational studies
                                                                         Bath St St
                                                                         Park ur reet                                                                                                                                                                             41        university pathways
                              16                           melbourne introduction                                                                                                                                                                                 42        terms and conditions of enrolment
                              18                           melbourne business marketing                                                                                                                                                                           46        price list
                              19                           melbourne community welfare work                                                                                                                                                                       48        institute calendar
                              20                           melbourne event management                                                                                                                                                                             49        application form
                              21                           melbourne hairdressing
                              22                           melbourne hospitality management
                              24                           melbourne hospitality management
                                                           (commercial cookery)

                                  4               live learn experience carrickeducation.edu.au
Message from                               Why study at Carrick Institute of Education?
Founder and                                Carrick Institute of Education is proud to offer more than two decades of
Managing Director                          experience, awards, recognition and expertise to ensure that students are
                                           fully equipped to enter their chosen career. Carrick Institute of Education
of Carrick Institute                       has worked closely with industry to create training and educational
of Education                               programs that cater to all sectors. The institute aims to promote an
Welcome to Carrick Institute of            environment which develops practical skills and personal attitudes that
Education, where your learning and         form the foundation for future success.
lifelong ambitions are our main focus.
Carrick Institute of Education started
                                           Carrick Institute of Education’s quality programs include English language
as a private institution in 1987 to        and vocational courses. English language courses include General
provide personalised education to          English Language, High School Preparation, English for Vocational
people from all walks of life and from     Education, English for Academic Purposes, IELTS Preparation and First
all corners of the globe. We have          Certificate in English. Vocational programs range from a Certificate to
since diversified and now offer a broad    Advanced Diploma in Business Marketing, Community Welfare Work,
range of courses and services.
My dream as founder was to assist
                                           Event Management, Hairdressing, Hospitality Management, Commercial
people to achieve their learning and       Cookery, Patisserie and Tourism Management. These programs can
career goals in the most innovative,       articulate into a degree with Carrick Higher Education or into degrees with
positive and supportive environment.       other recognised universities throughout Australia.
Carrick Institute of Education
continues to set and lead industry
standards in the area of vocational
education and training, by tapping into
our global pool of resources.
I trust you will have a great experience
while studying at Carrick Institute of
Education – whatever your chosen
dream or goal in life – and I wish you
every success.

Catherine Carrick




                                                                            carrickeducation.edu.au live learn experience   1
    services
    & facilities

Carrick Institute of Education provides a         • Spacious breakout areas for students         English Course Materials
range of services to support both local             to meet and have their lunch, with up        Approximately A$400* per year.
and international students during their             to the minute kitchenette facilities to
                                                                                                 Vocational Course Materials
time at the institute. The Student Services         prepare your lunch from home.
                                                                                                 Approximately A$500*per year.
Department offers personal and friendly           • dedicated computer industry software,
assistance to students in many areas,               e.g. Galileo (travel industry reservations   *These prices are in addition to the course fees and
                                                                                                 are current at time of printing.
including an orientation program that               system) and Fidelio (hotel reservation
assists students to settle into Australian life     system) computer programs                    Accreditation, Memberships
and their studies.                                • student intranet site MyCarrick, for         and Recognition
                                                    easy access to personal information,
The Student Services Department can                 course programs, results and relevant        Carrick Institute of Education maintains
help students with:                                 government and institute policies and        accreditation and industry recognition
•   orientation                                     procedures                                   from many bodies within the vocational
•   counselling                                                                                  education sector and industry, including:
                                                  Resources at Carrick Institute of              • Victorian Registration and Qualifications
•   airport, train and bus pickup
                                                  Education are mapped against the units            Authority (VRQA)
•   cultural adjustment
                                                  of competency within the relevant training     • Department of Education, Training and
•   student accommodation
                                                  packages for all qualifications. This             the Arts (DETA)
•   academic support
                                                  ensures that students have access to the       • Department of Further Education,
•   job placement assistance
                                                  best and most relevant resources while            Employment, Science and Technology
The Admissions Department can help                they study.                                       (DFEEST)
students with:                                                                                   • Vocational Education and Training
                                                  Equipment and Uniforms                            Accreditation Board (VETAB)
• application and enrolment
                                                  Carrick Institute of Education students        • National ELICOS Accreditation Scheme
• articulation into Australian universities
                                                  enrolled in Commercial Cookery, Patisserie        (NEAS)
• credit transfer and recognition of prior
                                                  or Hairdressing courses are required to        • Galileo Computer Reservations System
  learning
                                                  purchase equipment in order to complete        • Consumer Affairs Victoria, Liquor
• career advice
                                                  the course. The institute has specific            Licensing
The institute offers its students the             agreements with a number of suppliers          • Australian Council for Private Education
following equipment and learning                  who offer discounted prices to students.          and Training (ACPET)
resources:                                        Information about specific equipment           • Australian Education International (AEI)
                                                  required is available to students on           • Tourism Training Australia (TTA)
• student resource centre featuring
                                                  enrolment.
  hundreds of computers with free                                                                The institute has won two Australian
  internet throughout main campuses               Cookery                                        Tourism awards for its commitment to
• the most up-to-date teaching and                Cost of uniform and tool kit ranges from       industry education and five Victorian
  learning strategies, incorporating              A$400 to A$500.*                               Tourism awards, as well as receiving
  e-learning and other web-based                                                                 a Certificate of Commendation and a
                                                  Patisserie
  resources                                                                                      Certificate of Merit for Excellence in
                                                  Cost of uniform and tool kit ranges from
• virtual language labs                                                                          Industry Training and Education.
                                                  A$450 to A$550.*
• internet-based language resources
• audio visual aids                               Hairdressing                                   Alumni
• classrooms with TV, DVD and data                Cost of uniform and tool kit ranges from       Carrick Alumni provides an easy way for
  projectors                                      A$1,100 to A$1,300.*                           Carrick Institute of Education graduates
• fully-equipped hairdressing salons with                                                        to keep in touch through networking,
                                                  As textbooks are a crucial component
  up-to-date tools and equipment to                                                              social events, quarterly newsletters and
                                                  of any education program, students are
  deliver hairdressing qualifications                                                            online updates. Carrick Alumni also offers
                                                  required to purchase books dedicated to
• fully-equipped commercial kitchens                                                             students the continued use of Carrick
                                                  their course.
  with up-to-date tools and equipment                                                            Recruitment and Training Services and
  to deliver commercial cookery and                                                              student services consultation and advice.
  patisserie qualifications                                                                      Re-launched in 2007, Carrick Alumni is
                                                                                                 based online, enabling students to keep in
                                                                                                 touch wherever they are in the world.



2   live learn experience carrickeducation.edu.au
Student Representative Council                                     “My journey has taken me to many and varied
Carrick Institute of Education students                             countries and cultures, through study, work,
are encouraged to join and participate
in events and activities arranged by                                and personal travel; and as such I have
the Student Representative Council                                  appreciated a rich diversity of experiences.
(SRC). The SRC is active in organising                              On reflection, the two things that I was most
free functions every term and arranging
fundraising activities. All students are                            passionate about crossed all cultures and
welcome to join.                                                    boarders – being cooking and business. As
Offshore Ventures
                                                                    such, the course offered by Carrick to learn
Carrick Institute of Education has regional                         in a quality educational environment was an
offices in Beijing and Guang Zhou, China.                           opportunity I pursued enthusiastically.
Carrick Training and Management Services
(CTMS) Beijing was established in 2004        Ever since I have enrolled at Carrick, I have lived, experienced
and works with the local agent network to     and learned that a great learning environment, such as Carrick,
provide new students with pre-departure
and orientation services. CTMS China is       tremendously enhances everyone’s strive for knowledge, for
involved in corporate training, including     competitiveness and for personal development.
English courses for local business and
corporate tenders for the training needs of   This was brought about by the selection of the teaching staff – as
larger scale companies.
                                              one would provide the passion, another the discipline and yet
                                              another, the finesse and elegance to polish it off.
                                              I have been given the opportunity to work in a gourmet pasta
                                              kitchen, making freshly-made pasta for daily delivery to premiere
                                              executive restaurants. With Carrick behind me, this brings me
                                              close to my career goal of running my own French Fine Dining
                                              kitchen in a restaurant around Yarra Valley.”

                                              MAHAR D. MERCADO, Philippines




                                                                            carrickeducation.edu.au live learn experience   3
    student support
    services

                                              ESOS Framework                                 to their diverse needs. Carrick
                                              Training organisations that appear on          Institute of Education has a fair and open
                                              the CRICOS (Commonwealth Register              Complaints and Appeals procedure
                                              of Institutes and Courses for Overseas         to address any student complaint or
                                              Students) Register are governed by the         appeal and to provide outcomes that are
                                              ESOS (Education Services for Overseas          recorded in writing.
                                              Students) Framework. This encompasses
                                                                                             Credit Transfer / Recognition of Prior
                                              the Education Services for Overseas
                                                                                             Learning (RPL)
                                              Students (ESOS) Act 2000, and the
                                              National Code of Practice for Registration     Carrick Institute of Education offers a
                                              Authorities and Providers of Education         Credit Transfer (CT) / Recognition of Prior
                                              and Training to Overseas Students              Learning (RPL) process to all applicants
                                              2007. These laws are in place to protect       upon enrolment. The institute provides
                                              overseas students, and to uphold high          information and support to enable
                                              standards of education within private          applicants to gather reliable evidence
                                              Australian education institutions.             to support their claim for recognition of
                                                                                             competencies.
                                              For further information please refer to:
                                              http://www.dest.gov.au/NR/ rdonlyres/          Provision for Language, Literacy and
                                              8BE74BB3-EC08-4925-BBF0-5A01B7                 Numeracy Support
                                              A68BE0/15628/ESOSFramework.pdf                 The Language, Literacy and Numeracy
                                                                                             (LL&N) needs of all individuals are an
                                              Access and Equity
                                                                                             important part of Carrick Institute of
                                              Carrick Institute of Education applies         Education’s teaching and learning
                                              access and equity principles and provides      strategies.
                                              timely and appropriate information, advice
                                              and support to assist students to identify     For a complete version of the above
                                              and achieve their desired outcomes.            mentioned policies, visit our website.

                                              Carrick Institute of Education maintains       Under 18 Years of Age Students
                                              best practice through its quality assurance    Students who require Carrick Institute of
                                              methods, which incorporates a formal           Education to accept responsibility for their
                                              and informal feedback process, to ensure       accommodation, support and general
                                              client selection and delivery of educational   welfare arrangements for the duration
                                              services are adhered to.                       of their visa or until they turn 18 years of
                                                                                             age are expected to be supervised by a
                                              Overseas Student Health Cover
                                                                                             Carrick approved guardian.
                                              All international visitors to Australia
                                              travelling under a student visa are required   For further information please refer to
                                              by law to have Overseas Student Health         Under 18 Years of Age Accomodation
                                              Cover (OSHC). Students are required            and Welfare Policy on our website.
                                              to pay for this cover before arriving in
                                                                                             School Age Dependants
                                              Australia. Students are covered by the
                                              OSHC from the day they arrive in Australia     Any school age dependants aged 5 -15
                                              until the specified cover expires.             years accompanying students to Australia
                                                                                             will be required to enrol in a school in
                                              Complaints and Appeals Procedures              Australia. These students can attend either
                                              Carrick Institute of Education endeavours      a government or private school and full
                                              to create a positive learning environment,     fees are applicable.
                                              free of coercion, unfair treatment or
                                              harassment, in which students can
                                              achieve their personal best through the
                                              provision of valid learning and assessment
                                              tools and strategies that are most suited


4   live learn experience carrickeducation.edu.au
   living in australia

Living Costs                                                            Homestay and Service Options
Students relocating to Australia should
                                                                                                   own            meals      minimum            Melbourne     Sydney
keep in mind the relevant costs when
                                                                                                   room                      stay               A$ per week   A$ per week
they undertake studies. When calculating
the cost of living in Australia, students
must also budget for food, health                                        Full Board (single) yes                  2-3        2 weeks            From A$250    From A$250
care, transport, books, clothing and
entertainment. Please note that all costs                                Full Board
listed are estimates only and will vary                                                            shared         2-3        2 weeks            From A$220    From A$220
                                                                         (twin share)
depending on location, lifestyle and
inflation.                                                               Full Board +
                                                                                                   yes            2-3        2 weeks            From A$300    From A$300
                                                                         Guardianship
Students are recommended to allow
a minimum of A$15,000 per year to                                        Accomodation
cover their cost of living. It is highly                                                           n/a            n/a        n/a                A$200         A$200
                                                                         Booking Fee
recommended that students arrive with
an additional A$2,000 to cover settling                                  Airport Transfer          n/a            n/a        n/a                A$95          A$121
in costs such as rental bond and to
purchase basic furniture items, if this is not
already prepaid during enrolment.                                       Melbourne and Sydney                                         Studio Apartments
                                                                        Homestay Details                                             Accommodation can be arranged in
Approximate living costs per month                                      Homestay placements issued more than                         studio apartments, which are clean, safe,
• Flat rental – A$1,000 (Melb),                                         10 working days before arrival may be                        secure and provide independent living
  A$1,600 (Syd)                                                         subject to change in location and price.                     with on-site management staff. Studio
• Food – A$300                                                          Placing a single student in a twin share                     apartments have a shower and toilet, are
• Transport – A$80 – A$120                                              room is not an option. Twin share is only                    fully furnished and airconditioned, and
• Bills (water, gas, electricity) – A$70                                for friends or partners travelling together.                 have a DVD, TV, fridge, microwave oven
• Telephone and internet – A$60                                         Australia proudly promotes a multicultural                   and telephone with voicemail.
                                                                        society, therefore the institute cannot
Other costs                                                                                                                          Shared kitchens and laundries are
                                                                        guarantee that all homestay families are of
• Overseas Student Health Cover* –                                                                                                   provided on every floor. Recreational
                                                                        Australian heritage.
   A$354 (one year)                                                                                                                  facilities available at some student
• Rental bond – A$1,200 (Melb),                                         Sydney Homestay Details (only)                               studio apartment complexes include a
   A$1,800 (Syd) per rental                                                                                                          gym, swimming pool and sauna, in-
                                                                        Prices shown in the table include:
• Music concert tickets – A$60 – A$100                                                                                               house restaurant, business centre and
                                                                        Fully furnished room, bed linen and towels,
• Cinema tickets – A$10 – A$15                                                                                                       recreational room with TV and pool table.
                                                                        plus 7 x breakfasts, 7 x dinners and
• Mobile phone – $50 per month                                          weekend lunches each week.
• Stationery and books – $500 per year
* Australian Government Requirement – cost varies according to
duration of cover. Prices include goods and services tax (GST). Costs   Example of studio apartment pricing*
are based on figures at time of printing and are subject to change
without notice.
                                                                                                room only            one meal      two meals      min.stay    holding deposit
                                                                                                                                                              (payable at time
                                                                                                                                                              of booking)

                                                                         Short term             from A$185           from A$276    from A$395
                                                                                                                                                  5 weeks     from A$500
                                                                         single studio          per week             per week      per week

                                                                         Long term              from A$185           from A$185    from A$185
                                                                                                                                                  6 months    from A$500
                                                                         single studio          per week             per week      per week
                                                                        *Pricing based on Melbourne accommodation rates




                                                                                                                             carrickeducation.edu.au live learn experience       5
    enrolment
    information

Entry Requirements                             Entry Requirements for International                                  Student Selection
Students wanting to gain entry into any        Students                                                              The Carrick Institute of Education and
one of the courses at Carrick Institute        •    An English Language proficiency level                            English language student selection
of Education must satisfy the entry                 of one of the following:                                         process is conducted in an ethical and
requirements set by the institute. These            – IELTS band score of 5.5 (academic                              responsible manner. Entry requirements
requirements are in place to make sure                   test version) or equivalent                                 are in accordance with equal opportunity
that all those who do gain entry to a                    internationally recognised exam                             regulations in Australia and as stated
nationally accredited program have the                   result in line with DIAC regulations                        in Carrick Institute of Education’s Entry
minimum skills and abilities required, to           – Satisfactorily completing the                                  Requirements, Selection, Enrolment
be successful in their studies. Carrick                  Carrick English for Vocational                              and Orientation Policy. Selection is also
Institute of Education wants to ensure that              Education (EVE) course                                      based on an interview with an institute
the students enrolled in their programs will        – Satisfactorily completing 6 weeks                              representative. International students
not struggle or have difficulties with their             of ELICOS at Upper Intermediate                             enrolling will be interviewed for suitability
studies.                                                 level at Carrick Institute of                               to the course by a Carrick Institute of
                                                         Education                                                   Education approved agent in order
Students are selected through a
                                                    – Satisfactory completion of 6 – 10                              to ensure that entry requirements are
variety of means. Outlined below are
                                                         weeks of Upper Intermediate level                           met. The following requirements will be
the entry requirements for both local
                                                         from a National ELT Accreditation                           addressed before enrolment:
and international students intending to
                                                         Scheme (NEAS) Accredited English                            • course details (contact hours per week,
undertake study at Carrick Institute of
                                                         Institution                                                     recommended textbooks, etc)
Education.
                                                    – Satisfactorily passing the Carrick                             • pathways
Entry Requirements for Local                             Vocational Entry Test and                                   • teaching and assessment methods
Students                                       •    Completion of secondary studies in                               • fee structures
                                                    your home country equivalent to an                               • institute requirements
•   Minimum education of 11 years or a
                                                    Australian Year 11 qualification will                            • recognition of AQF qualifications,
    demonstrated ability to succeed in the
                                                    be required for entry into Certificate                               recognition of prior learning and credit
    chosen course
                                                    IV level qualifications (for students                                transfer information
•   Entry into Diploma courses generally
                                                    applying from Country Assessment                                 • student welfare and counselling
    requires successful completion of
                                                    levels 1 and 2 only) or                                              facilities within the institute
    Year 12 or VCE equivalent. Selection
                                               •    Completion of secondary studies in                               • legislative and regulatory education
    is not based purely on academic
                                                    student’s home country equivalent to                                 guidelines and requirements
    performance. Relevant work
                                                    an Australian Year 12 qualification or                           • English language proficiency in line
    experience, work samples and other
                                               •    Completion of a Senior Secondary                                     with DIAC regulations.
    documentation submitted will also be
                                                    Certificate of Education in Australia                            Students without the required English ability can enrol for English
    considered
                                                    with a satisfactory pass in English or                           language instruction at Carrick Institute of Education’s English
•   In addition to meeting the academic                                                                              Language Centre.
                                               •    Completion of recognised foundation
    requirements, applicants must
                                                    course in Australia or other countries                           Application and Enrolment Process
    demonstrate their competence in
                                                    with a pass in all subjects.                                     Australian and international students
    literacy and numeracy levels when
    submitting their application               Mature age students will also be                                      Application Process
•   Mature age entry (applicants over 18       considered without minimum education                                  1 Attend a course interview
    years of age) can be made without          requirements, but need to demonstrate                                    – Local students and international
    minimum educational requirements           relevant work experience within their                                         students currently in Australia
    but need to demonstrate relevant work      chosen area of study in order to meet                                         attend an interview with an
    experience within the chosen area          course requirements.                                                          admissions officer at the institute
•   Applicants must attend an interview        Note: All documents that are presented on application for enrolment      – International applicants attend an
    with an admissions officer.                at the institute must be translated into English and certified.               interview with a Carrick Institute of
                                                                                                                             Education agent in their country
                                                                                                                     2 Complete and sign an application form
                                                                                                                     3 Attach all relevant certified transcripts
                                                                                                                        and records




6   live learn experience carrickeducation.edu.au
4 International applicants for vocational      Refer to Fees and Charges Policy on                                     “Studying at
  courses must provide proof of English        our website.                                                             Carrick is the
  proficiency (as mentioned on previous
                                               7 Upon receiving tuition fees and a                                      best – not
  page).
                                                 signed Student Enrolment Agreement,                                    only am I
Forward all documents, including a signed        Carrick Institute of Education will
application form to Carrick Institute of         then issue an ECOE (Electronic
                                                                                                                        learning about
Education.                                       Confirmation of Enrolment) to                                          hospitality but
                                                 international students, who then use                                   I am learning
Melbourne Campus
                                                 this to apply for a student visa to study                              skills for life.
Carrick Institute of Education
GPO Box 583                                      in Australia. Local students will receive
Melbourne VIC 3001 AUSTRALIA                     a Confirmation of Enrolment letter.            I’m studying a Certificate IV in
Fax: +(613) 9654 6818
Email: melbourneinfo@carrickeducation.edu.au
                                               More information on visa                         Hospitality Operations. My goal
                                               requirements can be found on
Sydney Campus                                  the Department of Immigration
                                                                                                on completion of this course is
Carrick Institute of Education                 and Citizenship home page at                     to work in Front Office at a five-
PO Box Q603                                    http://www.immi.gov.au                           star hotel. Carrick Recruitment
QVB Post Office
NSW 1230 AUSTRALIA                                                                              and Training Services has
Fax: +(612) 8236 6818
                                               Please refer to terms and conditions,
Email: sydneyinfo@carrickeducation.edu.au      pages 42 - 45.                                   already helped me find work
                                                                                                at a high-end hotel in the city
5 Successful applicants will receive a         Orientation
  full or conditional Letter of Offer and a                                                     while I’m still studying. This way
                                               Carrick Institute of Education holds an
  Student Enrolment Agreement.                 Orientation Program for all students             I study on certain days and
  – International students may                 prior to commencement of their course.           work the rest of the week.
       present this letter to the Australian   Orientation is mandatory for all students
       High Commission/Embassy or              who are enrolled in programs with the             I’m from a small town in NSW,
       Consulate for visa processing or        institute. The orientation program covers
       pre-visa approval (PVA).                the following topics:
                                                                                                 so living in the city is very
6 A non-refundable enrolment fee of                                                              different - but fabulous. I
  A$200 (international students only),         •   Student Life at Carrick Institute of
                                                   Education                                     absolutely love living, working
  tuition fee payment and signed
  Student Enrolment Agreement are              •   Attendance                                    and attending school in the
  then required to be sent by the student      •   Overseas Student Health Cover                 city!”
  in order to secure the offer. Payment        •   Academic Progress
  plans are available, however conditions      •   Student Visa Conditions
                                               •   Enrolment Agreement                          ERICA KINGHAM-BRADLEY,
  apply.
                                               •   Legal Service                                AUSTRALIA
   Fees may be paid by cash, cheque,           •   Emergency and Health Service
   major credit cards, direct payment          •   Refund Policy
   into the institute’s bank account, or by    •   Fees and Charges Policy
   sending an international bank draft in      •   Complaints and Appeals Procedure
   Australian dollars.
Institute bank account details:
Carrick Institute of Education Pty Ltd
BSB: 033 005
Account number: 293 763
WESTPAC- Melbourne Australia
Swift Code: WPACAU2S
Tuition fees deposited into the above
account must identify student details for
reconciliation. Please contact
deposits@carrickeducation.edu.au


                                                                                          carrickeducation.edu.au live learn experience    7
    introduction to
    ELICOS

English language is a gateway to a world of opportunities. English language skills can help students
gain qualifications, find success in their career and meet people from around the world.
Table of Levels

 Level                  ISLPR                        IELTS SCORE              TOEIC                    TOEFL                             TOEFL (CBT)

 Elementary             ISLPR 1-/1                   N/A                      50 – 300                 0 – 300                           0 – 40

 Pre-Intermediate       ISLPR 1/1+                   IELTS 2.0 – 4.0          300 – 500                300 – 425                         40 – 113

 Intermediate           ISLPR 2                      IELTS 4.5 – 5.0          500 – 600                425 – 475                         113 – 150

 Upper Intermediate     ISLPR 2+/3                   IELTS 5.0 – 6.0          600 – 700                475 – 525                         150 – 195

 Advanced               ISLPR 3+                     IELTS 6.0 – 8.0          700 – 800+               525 – 575+                        195 – 233+



Courses                                               Classes                                              Support
Carrick Institute of Education’s English              Carrick students come from a variety                 Carrick’s English Language Department
language programs offer a range of                    of backgrounds, offering a culturally                offers assistance to students who require
courses designed to help students meet                enriching environment. All classes are               additional support in their studies. These
their individual goals, whether they want to          taught by highly qualified and experienced           support services are available upon
pass an examination, gain a qualification             teaching staff who understand the English            request outside of normal class times.
or just meet new friends. Carrick offers              language needs of their students. Carrick’s
                                                                                                           Carrick students have access to Carrick
English courses to suit all levels, from              caring and patient teachers use relevant
                                                                                                           Recruitment and Training Services where
beginner to advanced, and most Carrick                situational speaking and listening activities,
                                                                                                           specially trained staff can help them find
English programs allow students to start              integrated grammar and interesting
                                                                                                           suitable employment in Australia.
on any Monday.                                        reading and writing tasks. Teachers also
                                                      ensure there are plenty of opportunities             For students experiencing problems
English Language Pathways                             for students to use their new English skills         settling into life in Australia, Carrick’s
                                                      outside the classroom through supervised             Student Services team are able to provide
    ELICOS COURSE                                     and well-planned excursions.                         confidential counselling assistance.
       BEGINNER

      ELEMENTARY
                                                                                      Work in Australia*
    PRE-INTERMEDIATE
                                                                                    Study in Australia
     INTERMEDIATE

        UPPER                                                                       Use English skills
    INTERMEDIATE**                                                                  in home country
       ADVANCED

                                           VOCATIONAL
    EVE COURSE                             EDUCATION
                                       @ Carrick Institute of Education

     IELTS PREP                             IELTS TEST

     EAP 1/EAP 2                                                                      UNIVERSITY               * International students must comply with current visa
                                                                                                               conditions and regulations applicable to working in Australia,
                                                                                                               please refer to the Department of Immigration and Citizenship
    HSP COURSE                           HIGH SCHOOL                                                           website for work visa information.

                                                                                                               ** Students need to satisfactorily complete at least 6 weeks
    FCE COURSE                               FCE TEST                                                          of Upper Intermediate ELICOS or higher to enter a Carrick
                                                                                                               Vocational Course.



8    live learn experience carrickeducation.edu.au
   high school preparation (HSP)

For some, attending an Australian high school can be a challenging experience, especially if English
is not their first language. That is why Carrick developed an English language program to prepare
students for the Australian high school environment. Carrick ensures that students study in a safe
and supportive atmosphere, appropriate for the particular needs of teenage students.

Course                                                                       Duration                                                                                      “When I
Carrick Institute of Education has worked                                    Twenty hours per week for 20 weeks, 30                                                        first arrived
with an expert educational consultant to                                     weeks or 40 weeks.
ensure that the High School Preparation                                                                                                                                    in Australia
(HSP) program prepares students both                                         Assessment                                                                                    everything
academically and socially to enter an                                        Carrick’s HSP assessment tasks monitor                                                        was different
Australian high school. Carrick’s specialist                                 the student’s English language progress
language teachers not only help students                                     and prepare students for the assessment                                                       from what
develop their English language skills, but                                   requirements of Australian high schools.                                                      I expected.
also encourage students to develop new                                       Students have ongoing assessments                                                             I was shy
research skills and techniques.                                              which reflect those of Year 11 and 12
                                                                             assessments.                                                              and found it difficult to speak
At Carrick, the care of our students is
of the utmost importance. All students
                                                                                                                                                       English well. After a while
                                                                             Materials
under the age of 18 must have a legal                                                                                                                  this changed because I had
                                                                             Teachers in Carrick’s HSP course use
guardian, who has a duty of care to the
                                                                             a variety of resources that are both
                                                                                                                                                       a kind, friendly teacher and
student. Carrick Institute of Education has
a network of experienced and trustworthy
                                                                             informative and relevant to students’                                     foreign friends who I can trust
homestay parents and guardians to
                                                                             future study needs. Real life listening and                               and laugh with! I changed
                                                                             reading, communication activities, DVDs
ensure the welfare of underage students is
                                                                             and multimedia resources are all used. All
                                                                                                                                                       to a more confident, lively
maintained and monitored.
                                                                             Carrick students are required to purchase                                 and enthusiastic speaker
As part of the Carrick high school                                           the course textbook, which costs less                                     and student. The greatest
transition program, our staff work closely                                   than A$100.
with high schools to ensure students                                                                                                                   advantage of studying in
who are placed, experience a smooth                                                                                                                    Australia is becoming friends
transition. The institute works closely with                                                                                                           with people you would not
teachers to settle new students into their
new high school environment and address                                                                                                                meet in your home country, and
any key issues or concerns that may arise.                                                                                                             teachers who help me become
Students can choose to study for 20, 30                                                                                                                fluent in English.”
or 40 weeks. Entry to the HSP program
requires successful completion of high
school Year 10 or equivalent in the home
                                                                                                                                                       YOO KYUNG JUN, Korea
country and an IELTS of 4.5, or equivalent.




Disclaimer: The information contained in this course guide is current at the time of printing and is subject to change without notice. The institute
cannot guarantee that all details will remain the same. Changes may occur to the content, prices and/or names and location for delivery of certain     Department of Education and Training Victoria
courses. Please check all conditions and promotions at the time of enrolment.                                                                          CRICOS: 00861K


                                                                                                                                                carrickeducation.edu.au live learn experience          9
  general english language / ELICOS

General English courses at Carrick Institute of Education are designed to help students improve in
all areas of English. Carrick’s General English courses are the ideal option for students wanting to
acquire the language skills needed to feel confident in a wide range of situations.

Course                                         Duration                                                                          “Hi, my name
General English students are encouraged        Twenty contact hours and 5 hours of                                                is Miki. I’m
to develop their basic knowledge of the        optional elective study per week, students
English language and the skills needed         can study between 6 and 50 weeks.                                                  from Japan.
to use English in a global environment.                                                                                           I can speak
Carrick teachers use effective examination     Assessment
                                                                                                                                  Japanese and
and communication activities to prepare        Carrick’s students speak directly to their
their students to use the English language     teachers, who develop a plan to improve                                            Chinese. I am
in real world situations.                      their level of English. Our qualified teachers                                     in Sydney to
                                               regularly assess each student’s English                         study English. I have been here
Carrick’s General English program offers
                                               language skills to ensure they are on track
six levels of English, from beginner to
                                               to achieve their goals. Students have                           for a few weeks and have been
advanced, with each level generally
running for 12 weeks. Each level is
                                               regular ongoing assessment in the skills of                     to many different places such
                                               reading, writing, listening and speaking.                       as Bondi Beach, Manly, Rose
specifically designed to take students one
step closer to their goal of being fluent in   Materials                                                       Bay, Double Bay and the Blue
English. Students’ individual English level
is assessed when they enrol, ensuring that
                                               Teachers in Carrick’s General English                           Mountains. It is all so beautiful.
                                               Program use resources that are both
they are placed at the correct level.
                                               informative and engaging. All materials are                     I am studying English at Carrick
Carrick offers its General English students    up-to-date, relevant and include real-life                      Institute of Education. I am
a range of classes and activities so they      listening and reading, communication
can tailor a course to their needs and         activities, DVDs and multimedia. All Carrick                    in a great class with the best
learning style. General English students       students are required to purchase the                           teacher.
also have the option to study an elective      course textbooks, which cost less than
of their choice. Electives may include         A$100 per level.                                                Often, we go on school
grammar, study skills, Australian idioms
and slang, multimedia and more.
                                                                                                               excursions. We’ve been to the
                                                                                                               Rocks, and Taronga Zoo. They
                                                                                                               were both very nice.”

                                                                                                               MIKI ISHIBASI, Japan




                                                                        Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                        change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                        occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                        conditions and promotions at the time of enrolment.



10   live learn experience carrickeducation.edu.au
  english for vocational education (EVE)

The English for Vocational Education (EVE) course primarily prepares students for study in a
vocational course. Particular emphasis is placed on developing the English skills necessary for
students to successfully complete all tasks in their chosen vocational course. EVE also builds
students’ confidence and accuracy in the use of English.

Course                                         Assessment                                                                        “Carrick staff
Carrick Institute of Education’s innovative    Carrick’s EVE assessment tasks assess                                              are very
EVE course is specifically designed to give    a student’s level of English and prepares
students the English language and study        them for the assessment requirements                                               cooperative
skills they need to be successful in their     of their future vocational course. Skill                                           and caring
future vocational course.                      areas assessed include reading, writing,                                           towards
                                               listening, oral presentation and vocabulary.
Carrick’s EVE students learn from real-life
                                               Students are assessed on a weekly basis.                                           students.
examples of reading and listening as well
as authentic writing and speaking tasks.
                                               Assessments include oral presentations,                                           Teachers are
                                               job applications, PowerPoint                                                       very friendly
They are also encouraged to become
                                               presentations, summarising and other
independent and active learners through
                                               vocational preparation assessments.                            with students. At Carrick, there
activities inside and outside the classroom
environment.
                                                                                                              is free internet facility, student
                                               Materials
                                                                                                              services and recruitment
Carrick’s EVE course develops students’        Carrick’s EVE students have exclusive
English levels from an IELTS level of 5.0      access to a unique course book designed                        departments, and a resource
to 5.5. Students are required to have an       specifically to prepare students for                           centre for students.
IELTS level of 5.0 or equivalent for entry.    Australian vocational education courses.
Successful students gain direct access
                                               All students are required to purchase the                      Now I will complete my
                                               course book and dictionary, which cost                         English Language studies and
into vocational courses at Carrick Institute
                                               less than A$100.
of Education and receive a certificate on                                                                     after that will move into the
completion of this course.
                                                                                                              hospitality management course
Duration                                                                                                      at Carrick.”
Twenty five hours per week for 12 weeks
with IELTS 5.0 or equivalent, or 6 weeks                                                                      RAJAN, India
with IELTS 5.5 or equivalent.




                                                                       Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                       change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                       occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                       conditions and promotions at the time of enrolment.



                                                                                                carrickeducation.edu.au live learn experience                                     11
   english for academic purposes (EAP)

Carrick Institute of Education’s English for Academic Purposes (EAP) course prepares students with
the English language skills they need, to excel in the Australian academic environment. Students also
gain the confidence and skills needed to adopt a higher education course in English.

Course                                                                       Duration                                                                                    “I am a
Carrick’s EAP program is specifically                                        Twenty contact hours and 5 hours of                                                          Mexican guy
designed to give students the English                                        optional elective study per week, over 10
language skills they need to be successful                                   weeks.                                                                                       and I have to
in an academic environment. Experienced                                                                                                                                   say that I am
teachers assist students to gain a                                           Assessment
                                                                                                                                                                          fascinated
thorough understanding and knowledge                                         Carrick’s EAP assessment tasks prepare
of the academic culture, expectations                                        students for the assessment requirements                                                     with Australia.
and assessment methods of western                                            of their future course of study. Students
educational institutions.                                                    have ongoing academic assessments to                                                        Since arriving,
Carrick’s EAP Program has two distinct
                                                                             prepare them for their university studies,                                I have realised that Australian
                                                                             including essay writing, research projects,                               families are as warm and
levels, EAP 1, which prepares students
                                                                             presentations and examinations.
for vocational courses of study and EAP                                                                                                                friendly as those back home.
2, which prepares students for university                                    Materials
courses. Each course runs for 10 weeks.                                                                                                                I am planning to stay in
                                                                             Teachers in Carrick’s EAP course use
Enrolment for EAP 1 requires an IELTS
level of 5.0 or equivalent; and EAP 2
                                                                             materials that are both informative and                                   Australia for one year and if I
                                                                             relevant to the students future study
requires an IELTS level of 5.5 or equivalent,
                                                                             needs, such as real-life listening and
                                                                                                                                                       can possibly stay longer, I will.
or the successful completion of EAP 1.
                                                                             reading, communication activities, DVDs
Students who successfully complete                                           and multimedia. All students are required                                 I like the sports here in
Carrick’s EAP course are equipped                                            to purchase the course textbook, which                                    Australia. It is easy to watch
with the skills required to gain entry into                                  costs less than A$100 per level.                                          and participate in them,
many of Australia’s leading Australian
universities.                                                                                                                                          especially the ‘footy’ which is
                                                                                                                                                       what Australians call Rugby. I
                                                                                                                                                       don’t understand the game
                                                                                                                                                       very well but I am eager to
                                                                                                                                                       learn.
                                                                                                                                                       Australia, for me, is at the
                                                                                                                                                       end of my world, but where
                                                                                                                                                       everything can start.”

                                                                                                                                                       OSCAR GONZALEZ, Mexico




Disclaimer: The information contained in this course guide is current at the time of printing and is subject to change without notice. The institute
cannot guarantee that all details will remain the same. Changes may occur to the content, prices and/or names and location for delivery of certain
courses. Please check all conditions and promotions at the time of enrolment.



12      live learn experience carrickeducation.edu.au
   first certificate in english (FCE)

The First Certificate in English (FCE) course prepares students for the internationally recognised
FCE examination. It is an intensive course that develops English accuracy and proficiency and is
internationally recognised.

Course                                                                       Assessment                                                                              “Hi! My name
A key focus of Carrick Institute of                                          Assessment tasks in Carrick’s FCE course                                                 is Martyna. I
Education’s FCE course is to build                                           prepare students for the FCE examination
confidence and accuracy in the use of                                        and allow students to monitor their                                                      am 23 years
English in practical everyday situations.                                    individual levels of progress in English.                                                old and I am
Students improve their English using                                         Students undertake ongoing assessments                                                   from Poland.
communication activities that explore the                                    in line with current FCE standards to
expression of politeness and formality in                                    prepare for the FCE examination.                                                         I arrived in
English.                                                                                                                                                              Australia just
                                                                             Materials
Carrick’s FCE course is an intermediate                                                                                                                               over two
                                                                             In Carrick’s FCE course, teachers use
course of English. A minimum IELTS level
                                                                             materials covering a variety of real-life                                 months ago and did some
of 4.5 or equivalent is required for entry.
                                                                             English language situations. All students                                 travelling.
Duration                                                                     are required to purchase the course
Twenty contact hours and 5 hours of
                                                                             textbook, which costs less than A$100.                                    I’ve been in Sydney for one
optional elective study per week, over 10                                                                                                              month, studying English at the
weeks.                                                                                                                                                 Carrick Institute of Education.
                                                                                                                                                       In my class, the students come
                                                                                                                                                       from all around the world. Every
                                                                                                                                                       day these amazing people
                                                                                                                                                       surprise me with their different
                                                                                                                                                       lifestyles, behaviour and ways
                                                                                                                                                       of thinking.”

                                                                                                                                                       MARTYNA KURNYTA, Poland




Disclaimer: The information contained in this course guide is current at the time of printing and is subject to change without notice. The institute
cannot guarantee that all details will remain the same. Changes may occur to the content, prices and/or names and location for delivery of certain
courses. Please check all conditions and promotions at the time of enrolment.



                                                                                                                                              carrickeducation.edu.au live learn experience   13
  IELTS preparation

The International English Language Testing System (IELTS) is an internationally recognised
examination that helps students gain entry into tertiary courses and progress in their careers. Carrick
Institute of Education’s IELTS Preparation course focuses directly on the skills students need to be
successful in the IELTS examination.

Course                                                                                      “I am Jasmine. I have been in Sydney for
To gain the best possible result in the                                                      three months, studying at Carrick Institute of
IELTS examination, students develop
the four key skill areas: reading, writing,                                                  Education. Before I arrived in Australia, I was
listening and speaking. Carrick’s                                                            reliant on my family for everything. I have
experienced teachers also help students                                                      since learned how to find a job, rent a house
build confidence in dealing with the
examination.                                                                                 and be independent. Ultimately, I would like
Carrick’s IELTS Preparation course is                                                        to move to Australia, as I love the climate,
designed for students aiming for an IELTS                                                    the clean environment and the convenient
score of 5.5 and above. An IELTS level of
5.0 or equivalent is required for entry.                                                     transport.
Duration                                      Living in Australia has showed me the importance of learning
Twenty contact hours and 5 hours of           English. If you are fluent in English, you can get a good job and
optional elective study per week, over 12     communicate with people from around the world without trouble..”
weeks.

Assessment                                    SHAO KUN (JASMINE), China
Students sit a daily assessment, which
includes IELTS practice test which assess
all four skills areas. Carrick students
receive regular feedback on their progress
from highly qualified and experienced
teachers.

Materials
In Carrick’s IELTS Preparation course,
materials are specifically chosen to
develop the students’ language skills and
prepare them for the IELTS examination.
All Carrick students are required to
purchase the course textbook, which
costs less than A$100.




                                              Disclaimer: The information contained in this course guide is current at the time of printing and is subject to change without notice. The institute
                                              cannot guarantee that all details will remain the same. Changes may occur to the content, prices and/or names and location for delivery of certain
                                              courses. Please check all conditions and promotions at the time of enrolment.



14   live learn experience carrickeducation.edu.au
  introduction
  to vocational
  studies

What is Vocational Education and             Assessment methods incorporated at                                   Mode of Study
Training?                                    Carrick Institute of Education are:                                  Teaching and learning rely on two-
Vocational Education and Training (VET)      1. Flexible – appropriate to a range of                              way communication, and students are
is education and training for work and is       delivery modes, sites and                                         encouraged to discuss and actively
directly linked to the needs of business        learner needs                                                     participate in learning. All programs
and industry.                                2. Valid – assess what they claim to                                 provided by Carrick Institute of Education
                                                assess                                                            are offered in a variety of interactive
Providers of VET are registered by the       3. Reliable – consistent from learner to                             teaching methods to accommodate a
Australian Quality Training Framework           learner and context to context                                    range of learning styles.
(AQTF) and are regularly audited for         4. Fair – do not disadvantage any
service quality. This system enables            individuals or groups of learners.                                Students are required to attend all classes
providers to operate anywhere in Australia                                                                        with prescribed textbooks, correct
and to issue nationally recognised           Assessment methods are usually                                       uniforms and all necessary equipment to
qualifications. In May 2003, there           determined via a combination of methods,                             ensure that they are able to meet course
were over 4,000 registered training          which can involve any of the following:                              competencies.
organisations, including TAFE institutes,    •    Written assessments                                             Some of the different teaching methods
private training and assessment              •    Class participation                                             used in Carrick Institute of Education’s
organisations, enterprises, universities,    •    Discussions                                                     programs consist of:
schools and adult education providers.       •    Project work
                                             •    Oral presentations                                              • tutorial group discussions
What is Competency Based Training?                                                                                • lectures
                                             •    One-on-one examinations
Competency Based Training (CBT) relates      •    Teacher observations                                            • group work (working with other
to the demonstration of skills, knowledge,   •    Debates                                                           students in a team environment)
attitude and application required for        •    Role plays                                                      • audio or visual presentations
effective performance in the workplace.      •    Performing practical tasks.                                     • self-directed learning through research
                                                                                                                  • problem solving and problem-based
Nationally agreed statements called          Unlike the traditional education system,                               learning methods within a ‘real
Competency Standards are used to             CBT adopts an assessment process that                                  workplace’ setting
describe the skills and knowledge required   is continual. Assessments can take place                             • web-based/online activities (e-learning)
for a person to operate effectively in the   before, during and after training to give                            • reflective journals and learning
workplace. They contain descriptors of       the teacher the opportunity to assess all                              portfolios kept by individual students.
outcomes to be achieved (Elements) and       aspects of competence across a range of
criteria for performance (Performance        situations and over a period of time.
Criteria).
CBT allows for the required level of         Educational Pathway
performance and expected mode of                                                                               GENERAL ENGLISH
assessment to be made clear before                                                                           High School Preparation
the commencement of training, with                                                                     English for Academic Purposes (EAP)
                                                                                                       English for Vocational Education (EVE)
the rate at which a learner will progress        HIGH SCHOOL COMPLETION
                                                     Year 12 or equivalent                                       IELTS Preparation
through the program determined by their
demonstrated competence rather than by                                                              Entry IELTS 5.5 / EVE
time spent engaged in study.
                                                                                                                               Entry IELTS 6.0
                                                 VOCATIONAL PROGRAMS                                                                / EAP
Learning and Assessment                          Courses range from Certificate II to Advanced Diploma,
Assessment under the CBT system takes            courses include:
                                                 • Marketing                  • Hospitality Management
into account the participant’s knowledge         • Community Welfare Work • Commercial Cookery
and attitudes but requires actual                • Event Management           • Patisserie
performance of the competency as the             • Hairdressing               • Tourism Management
primary source of evidence. To be deemed                                                                                                    CARRICK
competent the learner must be able to                                                                                                 HIGHER EDUCATION
perform a skill to a specified standard        HIGHER EDUCATION                 INDUSTRY PLACEMENT                               Bachelor of Business Hospitality
                                                  At any other partner             Providing job ready                              and Tourism Management
under specific conditions.
                                              university**, within Australia           graduates                               (Accelerated over two years full time)

                                             ** Please refer to university pathways on page 41, entrance requirements apply.



                                                                                                      carrickeducation.edu.au live learn experience                     15
16   live learn experience carrickeducation.edu.au
MELBOURNE
Officially voted “The World’s Most Livable City,”
Melbourne is a dynamic and colourful metropolis.
From world-class operas to concerts, festivals
and shopping, Melbourne offers a cosmopolitan
and exciting lifestyle. Melbourne’s renowned
dining scene is as distinctive as the city itself,
reflecting its multicultural diversity. As Australia’s
sporting capital Melbourne hosts events such
as the Australian Tennis Open, the Australian
Football League Grand Final, major international
cricket matches, the Spring Racing Carnival and
Australian Formula One Grand Prix. The State
of Victoria offers a diverse natural wonderland,
boasting some of the most beautiful scenery in
the world.




            carrickeducation.edu.au live learn experience   17
  business marketing


These courses are designed for individuals who                     STAGE 2
want a career in sales and marketing. Courses                      Unit Code                    Unit of Competency
                                                                   BSBMKG301A                   Research the market
focus on ways in which students can learn                          BSBMKG302A                   Identify marketing opportunities
strategies to position and promote a product                       BSBMKG402A                   Analyse consumer behaviour for specific markets
from the conceptual stage to when it reaches                       BSBMKG405A                   Implement and monitor marketing activities
the market place. Marketing opportunities                          BSBMKG501A                   Evaluate marketing opportunities
and trends are evaluated in a practical and                        Diploma of Business (Marketing)
contemporary manner.                                               BSB50701 CRICOS 38 weeks
Course structure                                                   STAGE 1
Certificate II in Business                                         Unit Code                    Unit of Competency
BSB20101 CRICOS 10 weeks                                           BSBMKG501A                   Evaluate marketing opportunities
STAGE 1                                                            BSBADV501A                   Develop a creative concept
                                                                   BSBADV507A                   Develop a media plan
Unit Code       Unit of Competency
BSBCMN201A      Work effectively in a business environment         STAGE 2
BSBCMN202A      Organise and complete daily work activities        Unit Code                    Unit of Competency
BSBCMN203A      Communicate in the workplace                       BSBADV601A                   Create an advertising brief
BSBCMN204A      Work effectively with others                       BSBMKG502A                   Establish and adjust the marketing mix
BSBCMN207A      Prepare and process financial/business documents   BSBMKG503A                   Develop a marketing communications plan
BSBCMN208A      Deliver a service to customers
BSBCMN209A      Provide information to clients                     STAGE 3
BSBCMN210A      Implement improved work practices                  Unit Code                    Unit of Competency
BSBCMN211A      Participate in workplace safety procedures         BSBMKG504A                   Implement a marketing solution
BSBCMN213A      Produce simple word processed documents            BSBMKG505A                   Review marketing performance
BSBCMN311A      Maintain workplace safety
BSBCMN309A      Recommend products and services                    Advanced Diploma of Business (Marketing)
                                                                   BSB60601 CRICOS 38 weeks
Certificate III in Business (Sales)
                                                                   STAGE 1
BSB30301 CRICOS 26 weeks
                                                                   Unit Code                    Unit of Competency
STAGE 1                                                            BSBMKG601A                   Develop marketing strategies
Unit Code       Unit of Competency                                 BSBMKG602A                   Develop a marketing plan
BSBCMN201A      Work effectively in a business environment         BSBADV602A                   Develop an advertising campaign
BSBCMN208A      Deliver a service to customers
                                                                   STAGE 2
BSBCMN311A      Maintain workplace safety
BSBCMN309A      Recommend products and services                    Unit Code                    Unit of Competency
BSBCMN310A      Deliver and monitor a service to customers         BSBADV601A                   Create an advertising brief
                                                                   BSBMKG501A                   Evaluate marketing opportunities
STAGE 2
                                                                   STAGE 3
Unit Code       Unit of Competency
BSBSLS303A      Present a sales solution                           Unit Code                    Unit of Competency
BSBSLS304A      Secure prospect commitment                         BSBMKG603A                   Manage the marketing process
BSBSLS306A      Self-manage sales performance                      BSBMKG604A                   Develop and manage direct marketing campaigns
BSBCMN308A      Maintain financial records                         BSBMKG605A                   Evaluate international marketing opportunities
BSBCMN312A      Support innovation and change
BSBSLS301A      Develop product knowledge
BSBSLS302A      Identify sales prospects

Certificate IV in Business (Marketing)
BSB40701 CRICOS 26 weeks
STAGE 1
Unit Code       Unit of Competency
BSBCMN410A      Coordinate implementation of customer service
                strategies
BSBCMN412A      Promote innovation and change
BSBHR402A       Recruit and select personnel
BSBHR403A       Process human resource documents and enquiries
BSBCMN408A      Report on financial activity
                                                                   Please note: Units displayed in each stage are not in order of course delivery.
                                                                   Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                   change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                   occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                   conditions and promotions at the time of enrolment.



18   live learn experience carrickeducation.edu.au
 community welfare work


This course caters for people interested in                         STAGE 7
working in welfare service delivery, community                      Unit Code                    Unit of Competency
                                                                    CHCCSL604A                   Reflect and improve upon counselling skills
development projects, direct client work, group                     CHCNET3B                     Develop new networks
work and community health promotion. Students                       CHCPOL4A                     Develop and implement policy
are trained to work with clients from varying
                                                                    STAGE 8
backgrounds, such as migrants, children and
                                                                    Unit Code                    Unit of Competency
people with disabilities. Graduates are qualified                   CHCCS402A                    Respond holistically to client issues
to work at an advanced skill level and are trained                  CHCORG28A                    Reflect and improve upon professional practice
for the supervision of other staff and volunteers.                                               (Part B) Field placement
Areas of study include advocacy, community                          Field placement
development and welfare legislation.                                This course includes 418 hours of field placement.

Course structure                                                    Note: This is an Australian Institute of Welfare and Community Workers
Diploma of Community Welfare Work                                   approved course. Students undertaking this course will be required to
CHC50702 CRICOS 102 weeks (stages 1 to 8)                           apply for a police check and working with children check in Australia as
                                                                    arranged by the institute.
STAGE 1
Unit Code     Unit of Competency
CHCCOM4B      Develop, implement and promote effective
              communication techniques
CHCINF5B      Meet statutory and organisational information
              requirements
CHCPOL3A      Undertake research activities

STAGE 2
Unit Code     Unit of Competency
CHCAD4A       Provide advocacy and representation
CHCCHILD1C    Identify and respond to children and young people
              at risk of harm
CHCOHS401A    Implement and monitor OH&S policies and
              procedures for a workplace

STAGE 3
Unit Code     Unit of Competency
CHCCD15B      Develop and implement a community development
              strategy
CHCCS405A     Work effectively with culturally diverse
              clients and co-workers

STAGE 4
Unit Code     Unit of Competency
CHCGROUP3C    Plan and conduct group activities
CHCORG28A     Reflect and improve upon professional
              practice (Part A) Field placement

STAGE 5
Unit Code     Unit of Competency
CHCADMIN4B    Manage the organisation’s finances, accounts and
              resources
CHCORG6B      Coordinate the work environment

STAGE 6
Unit Code     Unit of Competency
CHCCM3B       Develop, facilitate and monitor all aspects of case
              management
CHCCSL601A    Work within a structured counselling environment
CHCCWI3B      Work with clients intensively

                                                                    Please note: Units displayed in each stage are not in order of course delivery.
                                                                    Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                    change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                    occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                    conditions and promotions at the time of enrolment.



                                                                                             carrickeducation.edu.au live learn experience                                     19
 event management


The Diploma of Event Management provides                                 STAGE 5
students with the practical skills and knowledge                         Unit Code                    Unit of Competency
                                                                         BSBMKG501A                   Evaluate marketing opportunities
necessary to coordinate events such as                                   THHGCS05B                    Organise in-house functions
conferences, exhibitions and outdoor festivals                           THHGCS08B                    Establish and conduct business relationships
from inception to completion. Units cover                                THHGLE03B                    Develop and implement operational plans
all aspects of event management including                                THHGLE04B                    Establish and maintain a safe and secure workplace
                                                                         THHGLE05B                    Roster staff
preparation, marketing, operations and
                                                                         THHGLE11B                    Manage quality customer service
management to help ensure graduates are                                  THHGLE13B                    Manage finances within a budget
ready to successfully host an event. This course                         THHGLE14B                    Prepare and monitor budgets
provides graduates with the practical experience                         THHGLE20B                    Develop and update the legal knowledge
                                                                                                      required for business compliance
and formal education they need in order to enter
                                                                         SRXVT006B                    Plan, implement and evaluate an event or program
the events management industry.
Course structure
Diploma of Event Management
THT50202 CRICOS 62 weeks (stages 1 to 5)
STAGE 1
Unit Code       Unit of Competency
THHCOR01B       Work with colleagues and customers
THHCOR02B       Work in a socially diverse environment
CUFSAF01B       Follow health, safety and security procedures
THHGCS01B       Develop and update local knowledge
THHGCS02B       Promote products and services to customers
THHGCS03B       Deal with conflict situations
THHGGA01B       Communicate on the telephone
THHGTR01B       Coach others in job skills
THHHCO01B       Develop and update hospitality industry knowledge
THTTCO01B       Develop and update tourism industry knowledge

STAGE 2
Unit Code       Unit of Competency
BSBCMN205A      Use business technology
BSBCMN213A      Produce simple word processed documents
THHGFA06A       Interpret financial information
THHGGA02B       Perform office procedures
THHGGA09B       Manage projects
THHGLE01B       Monitor work operations
THHGLE02B       Implement workplace health, safety and security
                procedures
THHGLE08B       Lead and manage people
THTSMA01B       Coordinate production of brochures and
                marketing materials

STAGE 3
Unit Code       Unit of Competency
THTFME03A       Develop and update event industry knowledge
THTFME04A       Develop an event concept
THTFME05A       Select event venues and sites
THTPPD08B       Plan and develop event proposals and bids
THTPPD10B       Develop and implement sponsorship plans

STAGE 4
Unit Code       Unit of Competency
                                                                         Please note: Units displayed in each stage are not in order of course delivery.
THHGLE22A       Manage risk                                              Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
THTFME02B       Provide on-site event management services                change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                         occur to the content, prices and/or names and location for delivery of certain courses. Please check all
THTFME06A       Manage event contractors                                 conditions and promotions at the time of enrolment.
THTFME07A       Organise and monitor infrastructure for outdoor events
THTPPD09B       Develop conference programs




20   live learn experience carrickeducation.edu.au
  hairdressing


These courses provide students with the                                    WRHHD303A *                  Design and apply short to medium-length hair design
                                                                                                        finishes
essential skills, experience and training to work                          WRHCR302A *                  Perform chemical curling and volumising services
as a qualified hairdresser. Students receive                               WRHCR303A *                  Perform chemical straightening and relaxing services
comprehensive training in all areas, ranging                               WRBCS201B                    Conduct financial transactions
from retail and communication skills for salon                             WRHCS308A                    Plan services for special events
operations to cutting, styling, colouring,                                 STAGE 4
straightening and perming hair. Certificate IV                             Unit Code                    Unit of Competency
and Diploma students undertake the technical                               WRHCL302A *                  Colour and lighten hair
                                                                           WRHCL303A *                  Design and perform full and partial highlighting
and managerial skills fundamental to running a
                                                                                                        techniques
successful hairdressing salon.                                             WRHCL304A *                  Perform colour correction
                                                                           WRHWP302A                    Operate effectively as a hairdresser in a salon
Course structure
Certificate II in Hairdressing                                                                          work team
WRH20106 CRICOS 10 Weeks                                                   WRBCS203B                    Provide service to clients
                                                                           WRRS1B                       Sell products and services
STAGE 1
Unit Code       Unit of Competency                                         Certificate IV in Hairdressing
WRHCS201A       Prepare clients for salon services                         WRH40106 CRICOS 26 Weeks
WRHCS202A       Maintain tools and equipment                               STAGE 1
WRHCS204A       Maintain and organise work areas
                                                                           Unit Code                    Unit of Competency
WRHCS205A       Follow personal health and safety routines at work
                                                                           WRHHC410A                    Design and perform creative haircuts
WRHCS206A       Perform head, neck and shoulder massage
                                                                           WRHCL406A                    Solve complex colour problems
WRHCS207A       Develop hairdressing industry knowledge
                                                                           WRHHD406A                    Work as a session stylist
WRHHD201A       Dry hair to shape
                                                                           WRHHD304A                    Design and apply long hair design finishes
WRRCS1B         Communicate in the workplace
                                                                           WRHCL305A                    Perform on scalp full head and re-touch bleach services
WRRER1B         Work effectively in a retail environment
WRRLP1B         Apply safe working practices                               STagE 2
WRHCL201A       Apply temporary hair colour and remove residual            Unit Code                    Unit of Competency
                colour products                                            WRRM6A                       Create a display for a small business
WRHHD202A       Apply single, two and three strand braiding techniques     WRRER2B                      Coordinate work teams
WRHWP201A       Assist colleagues providing multiple salon services        WRRLP3B                      Maintain store safety
                as a team member                                           WRRS4B                       Build relationships with customers
                                                                           WRRI5A                       Maintain and order stock
Certificate III in Hairdressing
                                                                           WRRF1B                       Balance register/terminal
WRH30106 CRICOS 50 Weeks
                                                                           * Note: Entry to Certificate IV in Hairdressing WRH40106 qualification requires applicants to demonstrate
STAGE 1                                                                    competency in 9 pre-requisite units from the Certificate III in Hairdressing WRH30106. WRHHC410A unit
                                                                           requires applicants to demonstrate competency in either WRHHC306A or WRHHC307A to meet the relevant
Unit Code       Unit of Competency                                         training package requirements.

WRHCS201A *     Prepare clients for salon services                         Diploma of Hairdressing Salon Management
WRHCS202A       Maintain tools and equipment                               WRH50106 CRICOS 38 Weeks
WRHCS204A       Maintain and organise work areas
WRHCS205A       Follow personal health and safety routines at work         STagE 1
WRRCS1B         Communicate in the workplace                               Unit Code                    Unit of Competency
WRRER1B         Work effectively in a retail environment                   WRRPM1B                      Administer human resources policy
WRRLP1B         Apply safe working practices                               WRRPM2B                      Recruit and select personnel
WRHHS301A *     Apply the principles of hairdressing science               WRRPM3B                      Lead and manage people
WRHHS302A       Consult with clients and treat hair and scalp conditions   WRRO3B                       Provide a safe working environment
STAGE 2                                                                    STagE 2
Unit Code       Unit of Competency                                         Unit Code                    Unit of Competency
WRHHC301A       Design haircut structures                                  WRHSM501A                    Manage hairdressing services and sales delivery
WRHHC302A       Apply one length/solid haircut structures                  WRHSM502A                    Promote a hairdressing business
WRHHC303A       Apply graduated haircut structures                         BSBFLM507A                   Manage quality customer service
WRHHC304A       Apply layered haircut structures
WRHHC305A       Apply over-comb techniques                                 STagE 3
WRHHC306A *     Combine haircut structures on women                        Unit Code                    Unit of Competency
WRHHC307A *     Combine haircut structures for traditional and             BSBSBM404A                   Undertake business planning
                classic designs on men                                     BSBSBM406A                   Manage finances
WRHHC308A       Design and maintain beards and moustaches                  BSBMKG404A                   Forecast market and business needs

STAGE 3                                                                    Please note: Units displayed in each stage are not in order of course delivery.
                                                                           Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
Unit Code       Unit of Competency                                         change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                           occur to the content, prices and/or names and location for delivery of certain courses. Please check all
WRHHD202A       Apply single, two and three strand braiding techniques     conditions and promotions at the time of enrolment.

                                                                                                    carrickeducation.edu.au live learn experience                                     21
  hospitality management


These courses are designed to give students                         Certificate IV Hospitality (Supervision)
                                                                    THH42602 CRICOS 50 weeks
the confidence and skills needed to succeed in
                                                                    STAGE 1
the dynamic hospitality industry. Students are
trained in bartending, function duties, a la carte                  Unit Code       Unit of Competency
                                                                    THHBKA04B       Clean and maintain premises
service and front office reception. Students learn                  THHBKA03B       Receive and store kitchen supplies
essential theory and the practical skills required                  THHCOR01B       Work with colleagues and customers
to successfully manage hospitality businesses.                      THHCOR02B       Work in a socially diverse environment
                                                                    THHCOR03B       Follow health, safety and security procedures
Course structure                                                    THHGCS01B       Develop and update local knowledge
Certificate II Hospitality (Operations)                             THHGHS01B       Follow workplace hygiene procedures
THH21802 CRICOS 10 weeks                                            THHHCO01B       Develop and update hospitality industry knowledge
STAGE 1                                                             THHBFB03B       Provide food and beverage service
                                                                    THTTCO01B       Develop and update tourism industry knowledge
Unit Code       Unit of Competency
                                                                    THHBFB00B       Clean and tidy bar areas
THHBKA04B       Clean and maintain premises
THHBKA03B       Receive and store kitchen supplies                  STAGE 2
THHCOR01B       Work with colleagues and customers                  Unit Code       Unit of Competency
THHCOR02B       Work in a socially diverse environment              THHGCS02B       Promote products and services to customers
THHCOR03B       Follow health, safety and security procedures       THHGCS03B       Deal with conflict situations
THHGCS01B       Develop and update local knowledge                  THHGGA01B       Communicate on the telephone
THHGHS01B       Follow workplace hygiene procedures                 THHGTR01B       Coach others in job skills
THHHCO01B       Develop and update hospitality industry knowledge   THHBFB08B       Provide room service
THHBFB03B       Provide food and beverage service                   THHBFB09B       Provide responsible service of alcohol
THTTCO01B       Develop and update tourism industry knowledge       THHBFB02B       Provide a link between kitchen and service areas
THHBFB00B       Clean and tidy bar areas                            THHBFB04B       Provide table service of alcoholic beverages
Certificate III Hospitality (Operations)                            STAGE 3
THH33002 CRICOS 26 weeks                                            Unit Code       Unit of Competency
STAGE 1                                                             THHADFB07B      Provide silver service
                                                                    THHBFB11B       Develop and update food and beverage knowledge
Unit Code       Unit of Competency
                                                                    THHBFB12A       Prepare and serve espresso
THHBKA04B       Clean and maintain premises
                                                                    THHGFA06A       Interpret financial information
THHBKA03B       Receive and store kitchen supplies
                                                                    THHGGA06B       Receive and store stock
THHCOR01B       Work with colleagues and customers
THHCOR02B       Work in a socially diverse environment              STAGE 4
THHCOR03B       Follow health, safety and security procedures       Unit Code       Unit of Competency
THHGCS01B       Develop and update local knowledge                  THHGLE01B       Monitor work operations
THHGHS01B       Follow workplace hygiene procedures                 THHGLE02B       Implement workplace health, safety and security
THHHCO01B       Develop and update hospitality industry knowledge                   procedures
THHBFB03B       Provide food and beverage service                   THHGGA07B       Control and order stock
THTTCO01B       Develop and update tourism industry knowledge       THHGLE08B       Lead and manage people
THHBFB00B       Clean and tidy bar areas

STAGE 2
                                                                    Diploma of Hospitality Management
                                                                    THH51202 CRICOS 62 weeks
Unit Code       Unit of Competency
THHGCS02B       Promote products and services to customers          STAGE 1
THHGCS03B       Deal with conflict situations                       Unit Code       Unit of Competency
THHGGA01B       Communicate on the telephone                        THHBKA04B       Clean and maintain premises
THHGTR01B       Coach others in job skills                          THHBKA03B       Receive and store kitchen supplies
THHBFB08B       Provide room service                                THHCOR01B       Work with colleagues and customers
THHBFB09B       Provide responsible service of alcohol              THHCOR02B       Work in a socially diverse environment
THHBFB02B       Provide a link between kitchen and service areas    THHCOR03B       Follow health, safety and security procedures
THHBFB04B       Provide table service of alcoholic beverages        THHGCS01B       Develop and update local knowledge
                                                                    THHGHS01B       Follow workplace hygiene procedures
                                                                    THHHCO01B       Develop and update hospitality industry knowledge
                                                                    THHBFB03B       Provide food and beverage service
                                                                    THTTCO01B       Develop and update tourism industry knowledge
                                                                    THHBFB00B       Clean and tidy bar areas




22   live learn experience carrickeducation.edu.au
STAGE 2                                                            STAGE 3
Unit Code    Unit of Competency                                    Unit Code                    Unit of Competency
THHGCS02B    Promote products and services to customers            THHADFB07B                   Provide silver service
THHGCS03B    Deal with conflict situations                         THHBFB11B                    Develop and update food and beverage knowledge
THHGGA01B    Communicate on the telephone                          THHBFB12A                    Prepare and serve espresso coffee
THHGTR01B    Coach others in job skills                            THHGFA06A                    Interpret financial information
THHBFB08B    Provide room service                                  THHGGA06B                    Receive and store stock
THHBFB09B    Provide responsible service of alcohol
                                                                   STAGE 4
THHBFB02B    Provide a link between kitchen and service areas
THHBFB04B    Provide table service of alcoholic beverages          Unit Code                    Unit of Competency
                                                                   THHGLE01B                    Monitor work operations
STAGE 3                                                            THHGLE02B                    Implement workplace health, safety and security
Unit Code    Unit of Competency                                                                 procedures
THHADFB07B   Provide silver service                                THHGGA07B                    Control and order stock
THHBFB11B    Develop and update food and beverage knowledge        THHGLE08B                    Lead and manage people
THHBFB12A    Prepare and serve espresso
                                                                   STAGE 5
THHGFA06A    Interpret financial information
THHGGA06B    Receive and store stock                               Unit Code                    Unit of Competency
                                                                   THTSOP08B                    Operate a computerised reservations system
STAGE 4                                                            THHGGA02B                    Perform office procedures
Unit Code    Unit of Competency                                    THHBFO08B                    Conduct night audit
THHGLE01B    Monitor work operations                               BSBMKG501A                   Evaluate marketing opportunities
THHGLE02B    Implement workplace health, safety and security       BSBMKG502A                   Establish and adjust the marketing mix
             procedures                                            THHGCS08B                    Establish and conduct business relationships
THHGGA07B    Control and order stock                               THHGLE03B                    Develop and implement operational plans
THHGLE08B    Lead and manage people                                THHGLE04B                    Establish and maintain a safe and secure workplace
                                                                   THHGLE05B                    Roster staff
STAGE 5
                                                                   THHGLE09B                    Manage workplace diversity
Unit Code    Unit of Competency                                    THHGLE11B                    Manage quality customer service
THTSOP08B    Operate a computerised reservations system            THHGLE13B                    Manage finances within a budget
THHGGA02B    Perform office procedures                             THHGLE14B                    Prepare and monitor budgets
THHBFO08B    Conduct night audit                                   THHGLE20B                    Develop and update the legal knowledge required for
BSBMKG501A   Evaluate marketing opportunities                                                   business compliance
BSBMKG502A   Establish and adjust the marketing mix
THHGCS08B    Establish and conduct business relationships          STAGE 6
THHGLE03B    Develop and implement operational plans               Unit Code                    Unit of Competency
THHGLE04B    Establish and maintain a safe and secure workplace    THHGLE06B                    Monitor staff performance
THHGLE05B    Roster staff                                          THHGLE07B                    Recruit and select staff
THHGLE09B    Manage workplace diversity                            THHGLE12B                    Develop and manage marketing strategies
THHGLE11B    Manage quality customer service                       THHGLE15B                    Manage financial operations
THHGLE13B    Manage finances within a budget                       THHGLE16B                    Manage physical assets
THHGLE14B    Prepare and monitor budgets                           THHGLE19B                    Develop and implement a business plan
THHGLE20B    Develop and update the legal knowledge required for
                                                                   STAGE 7
             business compliance
                                                                   Unit Code                    Unit of Competency
Advanced Diploma of Hospitality Management                         BSBMKG601A                   Develop marketing strategies
THH60202 CRICOS 90 weeks                                           BSBMKG602A                   Develop a marketing plan
STAGE 1
Unit Code    Unit of Competency
THHBKA04B    Clean and maintain premises
THHBKA03B    Receive and store kitchen supplies
THHCOR01B    Work with colleagues and customers
THHCOR02B    Work in a socially diverse environment
THHCOR03B    Follow health, safety and security procedures
THHGCS01B    Develop and update local knowledge
THHGHS01B    Follow workplace hygiene procedures
THHHCO01B    Develop and update hospitality industry knowledge
THHBFB03B    Provide food and beverage service
THTTCO01B    Develop and update tourism industry knowledge
THHBFB00B    Clean and tidy bar areas

STAGE 2
Unit Code    Unit of Competency
THHGCS02B    Promote products and services to customers
THHGCS03B    Deal with conflict situations
THHGGA01B    Communicate on the telephone
THHGTR01B    Coach others in job skills
THHBFB08B    Provide room service
THHBFB09B    Provide responsible service of alcohol
THHBFB02B    Provide a link between kitchen and service areas      Please note: Units displayed in each stage are not in order of course delivery.
                                                                   Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
THHBFB04B    Provide table service of alcoholic beverages          change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                   occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                   conditions and promotions at the time of enrolment.



                                                                                            carrickeducation.edu.au live learn experience                                     23
  hospitality management
  (commercial cookery)


These courses provide extensive training in                             THHBKA02B     Present food
                                                                        THHBKA03B     Receive and store kitchen supplies
the principles and skills of commercial food                            THHBKA04B     Clean and maintain kitchen premises
preparation. Students obtain essential skills                           THHCOR01B     Work with colleagues and customers
and learn concepts relating to hospitality                              THHCOR02B     Work in a socially diverse environment
operations and management protocol. This                                THHCOR03B     Follow health, safety and security procedures
                                                                        THHGHS01B     Follow workplace hygiene procedures
prepares students for the rigours of managing a                         THHHCO01B     Develop and update hospitality industry knowledge
commercial kitchen.
                                                                        STAGE 2
Course structure                                                        Unit Code     Unit of Competency
Certificate III in Hospitality (Commercial Cookery)                     THHBCC02B     Prepare appetisers and salads
THH31502 CRICOS 50 Weeks                                                THHBCC04B     Prepare vegetables, eggs and farinaceous dishes
STAGE 1                                                                 THHBCC06B     Prepare and cook seafood
                                                                        THHGCS02B     Promote products and services to customers
Unit Code       Unit of Competency
                                                                        THHGCS03B     Deal with conflict situations
THHBCC01B       Use basic methods of cookery
                                                                        THHGGA01B     Communicate on the telephone
THHBCC03B       Prepare stock, sauces and soups
                                                                        THHGTR01B     Coach others in job skills
THHBKA01B       Organise and prepare food
THHBKA02B       Present food                                            STAGE 3
THHBKA03B       Receive and store kitchen supplies
                                                                        Unit Code     Unit of Competency
THHBKA04B       Clean and maintain kitchen premises
                                                                        THHBCAT01B    Prepare foods according to dietary and cultural needs
THHCOR01B       Work with colleagues and customers
                                                                        THHBCC05B     Prepare and cook poultry and game
THHCOR02B       Work in a socially diverse environment
                                                                        THHBCC07B     Select, prepare and cook meat
THHCOR03B       Follow health, safety and security procedures
                                                                        THHBCC13B     Plan and control menu-based catering
THHGHS01B       Follow workplace hygiene procedures
                                                                        THHCCH01A     Prepare, cook and serve food
THHHCO01B       Develop and update hospitality industry knowledge
                                                                        THHS2CC1B     Monitor catering revenue and costs
STAGE 2
                                                                        STAGE 4
Unit Code       Unit of Competency
                                                                        Unit Code     Unit of Competency
THHBCC02B       Prepare appetisers and salads
                                                                        THHBCC08B     Prepare hot and cold deserts
THHBCC04B       Prepare vegetables, eggs and farinaceous dishes
                                                                        THHBCC09B     Prepare pastry, cakes and yeast goods
THHBCC06B       Prepare and cook seafood
                                                                        THHBCC10B     Plan and prepare food for buffets
THHGCS02B       Promote products and services to customers
                                                                        THHBCC11B     Implement food safety procedures
THHGCS03B       Deal with conflict situations
                                                                        THHCCH02A     Prepare, cook and serve food for menus
THHGGA01B       Communicate on the telephone
                                                                        THHS2CC2B     Establish and maintain quality control
THHGTR01B       Coach others in job skills
                                                                        THHS2CC3B     Develop a food safety plan
STAGE 3
                                                                        STAGE 5
Unit Code       Unit of Competency
                                                                        Unit Code     Unit of Competency
THHBCAT01B      Prepare foods according to dietary and cultural needs
                                                                        THHGFA06A     Interpret financial information
THHBCC05B       Prepare and cook poultry and game
                                                                        THHGLE08B     Lead and manage people
THHBCC07B       Select, prepare and cook meat
                                                                        THHGLE02B     Implement workplace health, safety and security
THHBCC13B       Plan and control menu-based catering
                                                                                      procedures
THHCCH01A       Prepare, cook and serve food
                                                                        THHGGA06B     Receive and store stock
THHS2CC1B       Monitor catering revenue and costs
                                                                        BSBCMN412A    Promote innovation and change
THHBCAT06B      Apply catering principles
                                                                        BSBCMN302A    Organise personal work priorities and development
STAGE 4                                                                 THHGGA07B     Control and order stock
                                                                        THHGLE01B     Monitor work operations
Unit Code       Unit of Competency
                                                                        THHGGA02B     Perform office procedures
THHBCC08B       Prepare hot and cold deserts
                                                                        THHGGA09B     Manage projects
THHBCC09B       Prepare pastry, cakes and yeast goods
                                                                        THTSMA01B     Coordinate production of brochures and marketing
THHBCC10B       Plan and prepare food for buffets
                                                                                      materials
THHBCC11B       Implement food safety procedures
THHCCH02A       Prepare, cook and serve food for menus
                                                                        Diploma of Hospitality Management
THHBCC00B       Prepare sandwiches
                                                                        THH51202 CRICOS 62 weeks
Certificate IV in Hospitality (Commercial Cookery)                      STAGE 1
THH41302 CRICOS 62 weeks
                                                                        Unit Code     Unit of Competency
STAGE 1                                                                 THHBCC01B     Use basic methods of cookery
Unit Code       Unit of Competency                                      THHBCC03B     Prepare stock, sauces and soups
THHBCC01B       Use basic methods of cookery                            THHBKA01B     Organise and prepare food
THHBCC03B       Prepare stock, sauces and soups                         THHBKA02B     Present food
THHBKA01B       Organise and prepare food                               THHBKA03B     Receive and store kitchen supplies


24   live learn experience carrickeducation.edu.au
THHBKA04B    Clean and maintain kitchen premises                   THHBCC06B                    Prepare and cook seafood
THHCOR01B    Work with colleagues and customers                    THHGCS02B                    Promote products and services to customers
THHCOR02B    Work in a socially diverse environment                THHGCS03B                    Deal with conflict situations
THHCOR03B    Follow health, safety and security procedures         THHGGA01B                    Communicate on the telephone
THHGHS01B    Follow workplace hygiene procedures                   THHGTR01B                    Coach others in job skills
THHHCO01B    Develop and update hospitality industry knowledge
                                                                   STAGE 3
STAGE 2                                                            Unit Code                    Unit of Competency
Unit Code    Unit of Competency                                    THHADFB07B                   Provide silver service
THHBCC02B    Prepare appetisers and salads                         THHBFB11B                    Develop and update food and beverage knowledge
THHBCC04B    Prepare vegetables, eggs and farinaceous dishes       THHBFB12A                    Prepare and serve espresso coffee
THHBCC06B    Prepare and cook seafood                              THHGFA06A                    Interpret financial information
THHGCS02B    Promote products and services to customers            THHGGA06B                    Receive and store stock
THHGCS03B    Deal with conflict situations                         THHBFB09B                    Provide responsible service of alcohol
THHGGA01B    Communicate on the telephone
                                                                   STAGE 4
THHGTR01B    Coach others in job skills
                                                                   Unit Code                    Unit of Competency
STAGE 3                                                            THHGLE01B                    Monitor work operations
Unit Code    Unit of Competency                                    THHGLE02B                    Implement workplace health, safety and security
THHADFB07B   Provide silver service                                                             procedures
THHBFB11B    Develop and update food and beverage knowledge        THHGGA07B                    Control and order stock
THHBFB12A    Prepare and serve espresso coffee                     THHGLE08B                    Lead and manage people
THHGFA06A    Interpret financial information
                                                                   STAGE 5
THHGGA06B    Receive and store stock
THHBFB09B    Provide responsible service of alcohol                Unit Code                    Unit of Competency
                                                                   THTSMA01B                    Coordinate production of brochures and marketing
STAGE 4                                                                                         materials
Unit Code    Unit of Competency                                    THHGGA02B                    Perform office procedures
THHGLE01B    Monitor work operations                               THHBFO08B                    Conduct night audit
THHGLE02B    Implement workplace health, safety and security       BSBMKG501A                   Evaluate marketing opportunities
             procedures                                            BSBMKG502A                   Establish and adjust the marketing mix
THHGGA07B    Control and order stock                               THHGCS08B                    Establish and conduct business relationships
THHGLE08B    Lead and manage people                                THHGLE03B                    Develop and implement operational plans
                                                                   THHGLE04B                    Establish and maintain a safe and secure workplace
STAGE 5
                                                                   THHGLE05B                    Roster staff
Unit Code    Unit of Competency                                    THHGLE09B                    Manage workplace diversity
THTSMA01B    Coordinate production of brochures and marketing      THHGLE11B                    Manage quality customer service
             materials                                             THHGLE13B                    Manage finances within a budget
THHGGA02B    Perform office procedures                             THHGLE14B                    Prepare and monitor budgets
THHBFO08B    Conduct night audit                                   THHGLE20B                    Develop and update the legal knowledge required for
BSBMKG501A   Evaluate marketing opportunities                                                   business compliance
BSBMKG502A   Establish and adjust the marketing mix
THHGCS08B    Establish and conduct business relationships          STAGE 6
THHGLE03B    Develop and implement operational plans               Unit Code                    Unit of Competency
THHGLE04B    Establish and maintain a safe and secure workplace    THHGLE06B                    Monitor staff performance
THHGLE05B    Roster staff                                          THHGLE07B                    Recruit and select staff
THHGLE09B    Manage workplace diversity                            THHGLE12B                    Develop and manage marketing strategies
THHGLE11B    Manage quality customer service                       THHGLE15B                    Manage financial operations
THHGLE13B    Manage finances within a budget                       THHGLE16B                    Manage physical assets
THHGLE14B    Prepare and monitor budgets                           THHGLE19B                    Develop and implement a business plan
THHGLE20B    Develop and update the legal knowledge required for
                                                                   STAGE 7
             business compliance
                                                                   Unit Code                    Unit of Competency
Advanced Diploma of Hospitality Management                         THHBCC13B                    Plan and control menu-based catering
THH60202 CRICOS 90 weeks                                           THHBCC11B                    Implement food safety procedures
STAGE 1
Unit Code    Unit of Competency
THHBCC01B    Use basic methods of cookery
THHBCC03B    Prepare stock, sauces and soups
THHBKA01B    Organise and prepare food
THHBKA02B    Present food
THHBKA03B    Receive and store kitchen supplies
THHBKA04B    Clean and maintain kitchen premises
THHCOR01B    Work with colleagues and customers
THHCOR02B    Work in a socially diverse environment
THHCOR03B    Follow health, safety and security procedures
THHGHS01B    Follow workplace hygiene procedures
THHHCO01B    Develop and update hospitality industry knowledge

STAGE 2
                                                                   Please note: Units displayed in each stage are not in order of course delivery.
Unit Code    Unit of Competency                                    Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                   change without notice. The institute cannot guarantee that all details will remain the same. Changes may
THHBCC02B    Prepare appetisers and salads                         occur to the content, prices and/or names and location for delivery of certain courses. Please check all
THHBCC04B    Prepare vegetables, eggs and farinaceous dishes       conditions and promotions at the time of enrolment.



                                                                                            carrickeducation.edu.au live learn experience                                     25
  hospitality management
  (patisserie)


These courses provide students with extensive                        THHCOR01B     Work with colleagues and customers
                                                                     THHCOR02B     Work in a socially diverse environment
training in the art of patisserie. Students obtain                   THHCOR03B     Follow health, safety and security procedures
the qualification required to work as a patisserie                   THHGHS01B     Follow workplace hygiene procedures
chef and are trained for operational, supervisory                    THHHCO01B     Develop and update hospitality industry knowledge
and management roles within the hospitality                          STAGE 2
industry. Students develop the broad range of                        Unit Code     Unit of Competency
skills required for this industry. Subjects covered                  THHADPT02B    Prepare and present gateaux, tortes and cakes
include complex sweet items, breads, events                          THHBCC08B     Prepare hot and cold desserts
                                                                     THHBCC11B     Implement food safety procedures
catering and management skills.
                                                                     THHBPT02B     Prepare and produce cakes
Course structure                                                     THHGGA01B     Communicate on the telephone
Cert III in Hospitality (Patisserie)                                 THHGTR01B     Coach others in job skills
THH31602 CRICOS 50 weeks                                             THHGCS02B     Promote products and services to customers
                                                                     THHGCS03B     Deal with conflict situations
STAGE 1
Unit Code        Unit of Competency                                  STAGE 3
THHBCC01B        Use basic methods of cookery                        Unit Code     Unit of Competency
THHBKA01B        Organise and prepare food                           THHADFB07B    Provide silver service
THHBKA02B        Present food                                        THHBFB11B     Develop and update food and beverage knowledge
THHBKA03B        Receive and store kitchen supplies                  THHBFB12A     Prepare and serve espresso coffee
THHBKA04B        Clean and maintain kitchen premises                 THHGFA06A     Interpret financial information
THHCOR01B        Work with colleagues and customers                  THHGGA06B     Receive and store stock
THHCOR02B        Work in a socially diverse environment
                                                                     STAGE 4
THHCOR03B        Follow health, safety and security procedures
THHGHS01B        Follow workplace hygiene procedures                 Unit Code     Unit of Competency
THHHCO01B        Develop and update hospitality industry knowledge   THHGLE01B     Monitor work operations
                                                                     THHGLE02B     Implement workplace health, safety and security
STAGE 2                                                                            procedures
Unit Code        Unit of Competency                                  THHGGA07B     Control and order stock
THHADPT02B       Prepare and present gateaux, tortes and cakes       THHGLE08B     Lead and manage people
THHBCC08B        Prepare hot and cold desserts                       BSBCMN302A    Organise personal work priorities and development
THHBCC11B        Implement food safety procedures
THHBPT02B        Prepare and produce cakes                           Diploma of Hospitality Management
THHGGA01B        Communicate on the telephone                        THH51202 CRICOS 62 weeks
THHGTR01B        Coach others in job skills                          STAGE 1
STAGE 3                                                              Unit Code     Unit of Competency
Unit Code        Unit of Competency                                  THHBCC01B     Use basic methods of cookery
THHADPT01B       Prepare bakery products for patisseries             THHBKA01B     Organise and prepare food
THHADPT05B       Prepare and model marzipan                          THHBKA02B     Present food
THHBPT03B        Prepare and produce yeast goods                     THHBKA03B     Receive and store kitchen supplies
THHGCS02B        Promote products and services to customers          THHBKA04B     Clean and maintain kitchen premises
THHGCS03B        Deal with conflict situations                       THHCOR01B     Work with colleagues and customers
                                                                     THHCOR02B     Work in a socially diverse environment
STAGE 4                                                              THHCOR03B     Follow health, safety and security procedures
Unit Code        Unit of Competency                                  THHGHS01B     Follow workplace hygiene procedures
THHADPT04B       Prepare and display petits fours                    THHHCO01B     Develop and update hospitality industry knowledge
THHBPT01B        Prepare and produce pastries
                                                                     STAGE 2
THHCCH01A        Prepare, cook and serve food (Holistic)
THHS2CC2B        Establish and maintain quality control              Unit Code     Unit of Competency
THHS2CC3B        Develop a food safety plan                          THHADPT02B    Prepare and present gateaux, tortes and cakes
                                                                     THHBCC08B     Prepare hot and cold desserts
Certificate IV in Hospitality (Supervision)                          THHBCC11B     Implement food safety procedures
THH42602 CRICOS 50 weeks                                             THHBPT02B     Prepare and produce cakes
                                                                     THHGGA01B     Communicate on the telephone
STAGE 1                                                              THHGTR01B     Coach others in job skills
Unit Code        Unit of Competency
THHBCC01B        Use basic methods of cookery                        STAGE 3
THHBKA01B        Organise and prepare food                           Unit Code     Unit of Competency
THHBKA02B        Present food                                        THHADFB07B    Provide silver service
THHBKA03B        Receive and store kitchen supplies                  THHBFB11B     Develop and update food and beverage knowledge
THHBKA04B        Clean and maintain kitchen premises                 THHBFB12A     Prepare and serve espresso coffee


26   live learn experience carrickeducation.edu.au
THHGFA06A    Interpret financial information                       THHGGA07B                    Control and order stock
THHGGA06B    Receive and store stock                               THHGLE08B                    Lead and manage people
THHGCS02B    Promote products and services to customers            BSBCMN302A                   Organise personal work priorities and development
THHGCS03B    Deal with conflict situations
                                                                   STAGE 5
STAGE 4                                                            Unit Code                    Unit of Competency
Unit Code    Unit of Competency                                    THTSMA01B                    Coordinate production of brochures and marketing
THHGLE01B    Monitor work operations                                                            materials
THHGLE02B    Implement workplace health, safety and security       THHGGA02B                    Perform office procedures
             procedures                                            THHBFO08B                    Conduct night audit
THHGGA07B    Control and order stock                               BSBMKG501A                   Evaluate marketing opportunities
THHGLE08B    Lead and manage people                                BSBMKG502A                   Establish and adjust the marketing mix
BSBCMN302A   Organise personal work priorities and development     THHGCS08B                    Establish and conduct business relationships
                                                                   THHGLE03B                    Develop and implement operational plans
STAGE 5
                                                                   THHGLE04B                    Establish and maintain a safe and secure workplace
Unit Code    Unit of Competency                                    THHGLE05B                    Roster staff
THTSMA01B    Coordinate production of brochures and marketing      THHGLE09B                    Manage workplace diversity
             materials                                             THHGLE11B                    Manage quality customer service
THHGGA02B    Perform office procedures                             THHGLE13B                    Manage finances within a budget
THHBFO08B    Conduct night audit                                   THHGLE14B                    Prepare and monitor budgets
BSBMKG501A   Evaluate marketing opportunities                      THHGLE20B                    Develop and update the legal knowledge required for
BSBMKG502A   Establish and adjust the marketing mix                                             business compliance
THHGCS08B    Establish and conduct business relationships
THHGLE03B    Develop and implement operational plans               STAGE 6
THHGLE04B    Establish and maintain a safe and secure workplace    Unit Code                    Unit of Competency
THHGLE05B    Roster staff                                          THHGLE06B                    Monitor staff performance
THHGLE09B    Manage workplace diversity                            THHGLE07B                    Recruit and select staff
THHGLE11B    Manage quality customer service                       THHGLE12B                    Develop and manage marketing strategies
THHGLE13B    Manage finances within a budget                       THHGLE15B                    Manage financial operations
THHGLE14B    Prepare and monitor budgets                           THHGLE16B                    Manage physical assets
THHGLE20B    Develop and update the legal knowledge required for   THHGLE19B                    Develop and implement a business plan
             business compliance
                                                                   STAGE 7
Advanced Diploma of Hospitality Management                         Unit Code                    Unit of Competency
THH60202 CRICOS 90 weeks                                           THHS2CC2B                    Establish and maintain quality control
                                                                   THHS2CC3B                    Develop a food safety plan
STAGE 1
Unit Code    Unit of Competency
THHBCC01B    Use basic methods of cookery
THHBKA01B    Organise and prepare food
THHBKA02B    Present food
THHBKA03B    Receive and store kitchen supplies
THHBKA04B    Clean and maintain kitchen premises
THHCOR01B    Work with colleagues and customers
THHCOR02B    Work in a socially diverse environment
THHCOR03B    Follow health, safety and security procedures
THHGHS01B    Follow workplace hygiene procedures
THHHCO01B    Develop and update hospitality industry knowledge

STAGE 2
Unit Code    Unit of Competency
THHADPT02B   Prepare and present gateaux, tortes and cakes
THHBCC08B    Prepare hot and cold desserts
THHBCC11B    Implement food safety procedures
THHBPT02B    Prepare and produce cakes
THHGGA01B    Communicate on the telephone
THHGTR01B    Coach others in job skills

STAGE 3
Unit Code    Unit of Competency
THHADFB07B   Provide silver service
THHBFB11B    Develop and update food and beverage knowledge
THHBFB12A    Prepare and serve espresso coffee
THHGFA06A    Interpret financial information
THHGGA06B    Receive and store stock
THHGCS02B    Promote products and services to customers
THHGCS03B    Deal with conflict situations

STAGE 4
Unit Code    Unit of Competency
THHGLE01B    Monitor work operations                               Please note: Units displayed in each stage are not in order of course delivery.
THHGLE02B    Implement workplace health, safety and security       Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                   change without notice. The institute cannot guarantee that all details will remain the same. Changes may
             procedures                                            occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                   conditions and promotions at the time of enrolment.



                                                                                            carrickeducation.edu.au live learn experience                                     27
  tourism
  management


These courses provide students with the                                 THTTCO01B    Develop and update tourism industry knowledge
                                                                        THHGCS01B    Develop and update local knowledge
relevant practical experience and knowledge                             THTSOP03B    Access and interpret product information
needed to enter the tourism industry. Students                          THTSOP04B    Sell tourism products and services
learn how to prepare quotations for domestic,                           THHGGA02B    Perform office procedures
international and promotional airfares. Students                        THHGHS01B    Follow workplace hygiene procedures
                                                                        THHHCO01B    Develop and update hospitality industry knowledge
gain the skills required to promote and sell travel                     THTSOP09B    Process non air documentation
destinations, operate computerised reservation
                                                                        STAGE 2
systems and coordinate supplier services.
                                                                        Unit Code    Unit of Competency
Course structure                                                        THHGGA01B    Communicate on the telephone
Certificate II in Tourism (Operations)                                  THHGSC02B    Promote products and services to customers
THT20502 CRICOS 10 weeks                                                THHGCS03B    Deal with conflict situations
STAGE 1                                                                 THTSOP05B    Prepare quotations
                                                                        THTSOP07B    Book and coordinate supplier services
Unit Code       Unit of Competency                                      THTSOP02B    Source and provide destination information and advice
THHCOR01B       Work with colleagues and customers
THHCOR02B       Work in a socially diverse environment                  STAGE 3
THHCOR03B       Follow health, safety and security procedures           Unit Code    Unit of Competency
THTTCO01B       Develop and update tourism industry knowledge           BSBCMN205A   Use business technology
THHGCS01B       Develop and update local knowledge                      BSBCMN213A   Produce simple word processed documents
THTSOP03B       Access and interpret product information                THHGTR01B    Coach others in job skills
THTSOP04B       Sell tourism products and services                      THTSOP19A    Construct domestic airfares
THHGGA02B       Perform office procedures                               THTSOP20A    Construct normal international airfares
THHGHS01B       Follow workplace hygiene procedures                     THTSOP06B    Receive and process reservations
THHHCO01B       Develop and update hospitality industry knowledge
THTSOP09B       Process non air documentation                           STAGE 4
                                                                        Unit Code    Unit of Competency
Certificate III Tourism (Operations)                                    THHGLE01B    Monitor work operations
THT31002 CRICOS 26 weeks                                                THHGLE02B    Implement workplace health, safety and security
STAGE 1                                                                              procedures
                                                                        THHGLE08B    Lead and manage people
Unit Code       Unit of Competency
                                                                        THHGFA01B    Process financial transactions
THHCOR01B       Work with colleagues and customers
                                                                        THTSOP21A    Construct promotional international airfares
THHCOR02B       Work in a socially diverse environment
                                                                        THTSOP08B    Operate a computerised reservation system
THHCOR03B       Follow health, safety and security procedures
THTTCO01B       Develop and update tourism industry knowledge           Diploma Tourism (Operations Management)
THHGCS01B       Develop and update local knowledge                      THT50302 CRICOS 62 weeks
THTSOP03B       Access and interpret product information
THTSOP04B       Sell tourism products and services                      STAGE 1
THHGGA02B       Perform office procedures                               Unit Code    Unit of Competency
THHGHS01B       Follow workplace hygiene procedures                     THHCOR01B    Work with colleagues and customers
THHHCO01B       Develop and update hospitality industry knowledge       THHCOR02B    Work in a socially diverse environment
THTSOP09B       Process non air documentation                           THHCOR03B    Follow health, safety and security procedures
                                                                        THTTCO01B    Develop and update tourism industry knowledge
STAGE 2
                                                                        THHGCS01B    Develop and update local knowledge
Unit Code       Unit of Competency                                      THTSOP03B    Access and interpret product information
THHGGA01B       Communicate on the telephone                            THTSOP04B    Sell tourism products and services
THHGCS02B       Promote products and services to customers              THHGGA02B    Perform office procedures
THHGCS03B       Deal with conflict situations                           THHGHS01B    Follow workplace hygiene procedures
THTSOP05B       Prepare Quotations                                      THHHCO01B    Develop and update hospitality industry knowledge
THTSOP07B       Book and coordinate supplier services                   THTSOP09B    Process non air documentation
THTSOP02B       Source and provide destination information and advice
                                                                        STAGE 2
Certificate IV Tourism (Operations)                                     Unit Code    Unit of Competency
THT40202 CRICOS 50 weeks                                                THHGGA01B    Communicate on the telephone
STAGE 1                                                                 THHGCS02B    Promote products and services to customers
                                                                        THHGCS03B    Deal with conflict situations
Unit Code       Unit of Competency
                                                                        THTSOP05B    Prepare quotations
THHCOR01B       Work with colleagues and customers
                                                                        THTSOP07B    Book and coordinate supplier services
THHCOR02B       Work in a socially diverse environment
                                                                        THTSOP02B    Source and provide destination information and advice
THHCOR03B       Follow health, safety and security procedures




28   live learn experience carrickeducation.edu.au
STAGE 3                                                              STAGE 4
Unit Code    Unit of Competency                                      Unit Code                    Unit of Competency
BSBCMN205A   Use business technology                                 THHGLE01B                    Monitor work operations
BSBCMN213A   Produce simple word processed documents                 THHGLE02B                    Implement workplace health, safety and security
THHGTR01B    Coach others in job skills                                                           procedures
THTSOP19A    Construct domestic airfares                             THHGLE08B                    Lead and manage people
THTSOP20A    Construct normal international airfares                 THHGFA01B                    Process financial transactions
THTSOP06B    Receive and process reservations                        THTSOP21A                    Construct promotional international airfares
                                                                     THTSOP08B                    Operate a computerised reservation system
STAGE 4
Unit Code    Unit of Competency                                      STAGE 5
THHGLE01B    Monitor work operations                                 Unit Code                    Unit of Competency
THHGLE02B    Implement workplace health, safety and security         THHGLE03B                    Develop and implement operational plans
             procedures                                              THHGLE04B                    Establish and maintain a safe and secure workplace
THHGLE08B    Lead and manage people                                  THHGFA06A                    Interpret financial information
THHGFA01B    Process financial transactions                          THHGLE13B                    Manage finances within a budget
THTSOP21A    Construct promotional international airfares            THHGLE14B                    Prepare and monitor budgets
THTSOP08B    Operate a computerised reservation system               THHGLE20B                    Develop and update the legal knowledge required for
                                                                                                  business compliance
STAGE 5
                                                                     THHGCS08B                    Establish and conduct business relationships
Unit Code    Unit of Competency                                      THHGLE11B                    Manage quality customer service
THHGLE03B    Develop and implement operational plans                 THHGGA09B                    Manage projects
THHGLE04B    Establish and maintain a safe and secure workplace      THTFTG04B                    Coordinate and operate a tour
THHGFA06A    Interpret financial information                         THTFTG05B                    Lead tour groups
THHGLE13B    Manage finances within a budget
THHGLE14B    Prepare and monitor budgets                             STAGE 6
THHGLE20B    Develop and update the legal knowledge required for     Unit Code                    Unit of Competency
             business compliance                                     THHGLE15B                    Manage financial operations
THHGCS08B    Establish and conduct business relationships            THHGLE16B                    Manage physical assets
THHGLE11B    Manage quality customer service                         THHGLE12B                    Develop and manage marketing strategies
THHGGA09B    Manage projects                                         THHGLE19B                    Develop and implement a business plan
THTFTG04B    Coordinate and operate a tour                           THHGLE07B                    Recruit and select staff
THTFTG05B    Lead tour groups                                        THHGLE06B                    Monitor staff performance
                                                                     THTFTG01B                    Work as a guide
Advanced Diploma of Tourism Management                               BSBMKG601A                   Develop marketing strategies
THT60102 CRICOS 78 weeks                                             THHGLE09B                    Manage workplace diversity
STAGE 1
Unit Code    Unit of Competency
THHCOR01B    Work with colleagues and customers
THHCOR02B    Work in a socially diverse environment
THHCOR03B    Follow health, safety and security procedures
THTTCO01B    Develop and update tourism industry knowledge
THHGCS01B    Develop and update local knowledge
THTSOP03B    Access and interpret product information
THTSOP04B    Sell tourism products and services
THHGGA02B    Perform office procedures
THHGHS01B    Follow workplace hygiene procedures
THHHCO01B    Develop and update hospitality industry knowledge
THTSOP09B    Process non air documentation

STAGE 2
Unit Code    Unit of Competency
THHGGA01B    Communicate on the telephone
THHGCS02B    Promote products and services to customers
THHGCS03B    Deal with conflict situations
THTSOP05B    Prepare quotations
THTSOP07B    Book and coordinate supplier services
THTSOP02B    Source and provide destination information and advice

STAGE 3
Unit Code    Unit of Competency
BSBCMN205A   Use business technology
BSBCMN213A   Produce simple word processed documents
THHGTR01B    Coach others in job skills
THTSOP19A    Construct domestic airfares
THTSOP20A    Construct normal international airfares
THTSOP06B    Receive and process reservations


                                                                     Please note: Units displayed in each stage are not in order of course delivery.
                                                                     Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                     change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                     occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                     conditions and promotions at the time of enrolment.



                                                                                              carrickeducation.edu.au live learn experience                                     29
30   live learn experience carrickeducation.edu.au
SYDNEY
A vibrant and unforgettable city, Sydney’s unique
character stems from the multicultural mix of its
people and its spectacular setting on Sydney
Harbour. This world-famous city is renowned for
its festivals, architectural icons and breathtaking
scenery, while the State of New South Wales
features pristine beaches and rugged mountains,
all easily accessible from Sydney via road or
public transport. Sydney will cater to all your
needs, whether you seek exhilaration, relaxation
or exploration. With its unique blend of dining,
shopping and recreational activities, Sydney is one
of the world’s most attractive urban environments
in which to study and live.




           carrickeducation.edu.au live learn experience   31
 business marketing


These courses are designed for individuals who                      STAGE 4
want a career in sales and marketing. Courses                       Unit Code                    Unit of Competency
                                                                    BSBMKG301A                   Research the market
focus on ways in which students can learn                           BSBMKG302A                   Identify market opportunities
strategies to position and promote a product                        BSBMKG402A                   Analyse consumer behaviour for specific markets
from the conceptual stage to when it reaches                        BSBMKG405A                   Implement and monitor marketing activities
the market place. Marketing opportunities                           BSBMKG501A                   Evaluate marketing opportunities
and trends are evaluated in a practical and                         Diploma of Business (Marketing)
contemporary manner.                                                BSB50701 CRICOS 62 weeks (stages 1 to 5)

Course structure                                                    STAGE 5
Certificate II in Business                                          Unit Code                    Unit of Competency
BSB20101 CRICOS 10 weeks (stage 1)                                  BSBADV501A                   Develop a creative concept
STAGE 1                                                             BSBADV507A                   Develop a media plan
                                                                    BSBADV601A                   Create an advertising brief
Unit Code       Unit of Competency                                  BSBADV602A                   Develop an advertising campaign
BSBCMN201A      Work effectively in a business environment          BSBMKG502A                   Establish and adjust the marketing mix
BSBCMN202A      Organise and complete daily work activities         BSBMKG503A                   Develop a marketing communications plan
BSBCMN203A      Communicate in the workplace                        BSBMKG504A                   Implement a marketing solution
BSBCMN204A      Work effectively with others                        BSBMKG505A                   Review marketing performance
BSBCMN207A      Prepare and process financial/business documents
BSBCMN208A      Deliver a service to customers                      Advanced Diploma of Business (Marketing)
BSBCMN209A      Provide information to clients                      BSB60601 CRICOS 78 weeks (stages 1 to 6)
BSBCMN210A      Implement improved work practices
BSBCMN211A      Participate in workplace safety procedures          STAGE 6
BSBCMN213A      Produce simple word processed documents             Unit Code                    Unit of Competency
BSBCMN214A      Create and use simple spreadsheets                  BSBMKG601A                   Develop marketing strategies
BSBCMN215A      Participate in environmental work practices         BSBMKG602A                   Develop a marketing plan
BSBCMN302A      Organise personal work priorities and development   BSBMKG603A                   Manage the marketing process
BSBCMN308A      Maintain financial records                          BSBMKG604A                   Develop and manage direct marketing campaigns
BSBCMN309A      Recommend products and services                     BSBMKG605A                   Evaluate international marketing opportunities
BSBCMN310A      Deliver and monitor a service to customers
BSBCMN311A      Maintain workplace safety
BSBCMN312A      Support innovation and change

Certificate III in Business (Sales)
BSB30301 CRICOS 26 weeks (stages 1 to 2)
STAGE 2
Unit Code       Unit of Competency
BSBSLS301A      Develop product knowledge
BSBSLS302A      Identify sales prospects
BSBSLS303A      Present a sales solution
BSBSLS304A      Secure prospect commitment
BSBSLS305A      Support post sale activities
BSBSLS306A      Self-manage sales performance

Certificate IV in Business (Marketing)
BSB40701 CRICOS 50 weeks (stages 1 to 4)
STAGE 3
Unit Code       Unit of Competency
BSBCMN408A      Report on financial activity
BSBCMN410A      Coordinate implementation of customer
                service strategies
BSBCMN412A      Promote innovation and change
BSBHR402A       Recruit and select personnel
BSBHR403A       Process human resource documents and inquiries
BSBHR404A       Coordinate human resource services

                                                                    Please note: Units displayed in each stage are not in order of course delivery.
                                                                    Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                    change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                    occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                    conditions and promotions at the time of enrolment.



32   live learn experience carrickeducation.edu.au
 event management


The Diploma of Event Management provides                                STAGE 5
students with the practical skills and knowledge                        Unit Code                    Unit of Competency
                                                                        BSBMKG501A                   Evaluate marketing opportunities
necessary to coordinate events such as                                  THHGCS05B                    Organise in-house functions
conferences, exhibitions and outdoor festivals                          THHGCS08B                    Establish and conduct business relationships
from inception to completion. Units cover                               THHGLE03B                    Develop and implement operational plans
all aspects of event management including                               THHGLE04B                    Establish and maintain a safe and secure workplace
                                                                        THHGLE05B                    Roster staff
preparation, marketing, operations and
                                                                        THHGLE11B                    Manage quality customer service
management to help ensure graduates are                                 THHGLE13B                    Manage finances within a budget
ready to successfully host an event. This course                        THHGLE14B                    Prepare and monitor budgets
provides graduates with the practical experience                        THHGLE20B                    Develop and update the legal knowledge
                                                                                                     required for business compliance
and formal education they need in order to enter
                                                                        SRXVT006B                    Plan, implement and evaluate an event or program
the events management industry.
Course structure
Diploma of Event Management
THT50202 CRICOS 62 weeks (stages 1 to 5)
STAGE 1
Unit Code      Unit of Competency
THHCOR01B      Work with colleagues and customers
THHCOR02B      Work in a socially diverse environment
CUFSAF01B      Follow health, safety and security procedures
THHGCS01B      Develop and update local knowledge
THHGCS02B      Promote products and services to customers
THHGCS03B      Deal with conflict situations
THHGGA01B      Communicate on the telephone
THHGTR01B      Coach others in job skills
THHHCO01B      Develop and update hospitality industry knowledge
THTTCO01B      Develop and update tourism industry knowledge

STAGE 2
Unit Code      Unit of Competency
BSBCMN205A     Use business technology
BSBCMN213A     Produce simple word processed documents
THHGFA06A      Interpret financial information
THHGGA02B      Perform office procedures
THHGGA09B      Manage projects
THHGLE01B      Monitor work operations
THHGLE02B      Implement workplace health, safety and security
               procedures
THHGLE08B      Lead and manage people
THTSMA01B      Coordinate production of brochures and
               marketing materials

STAGE 3
Unit Code      Unit of Competency
THTFME03A      Develop and update event industry knowledge
THTFME04A      Develop an event concept
THTFME05A      Select event venues and sites
THTPPD08B      Plan and develop event proposals and bids
THTPPD10B      Develop and implement sponsorship plans

STAGE 4
Unit Code      Unit of Competency
                                                                        Please note: Units displayed in each stage are not in order of course delivery.
THHGLE22A      Manage risk                                              Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
THTFME02B      Provide on-site event management services                change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                        occur to the content, prices and/or names and location for delivery of certain courses. Please check all
THTFME06A      Manage event contractors                                 conditions and promotions at the time of enrolment.
THTFME07A      Organise and monitor infrastructure for outdoor events
THTPPD09B      Develop conference programs




                                                                                                 carrickeducation.edu.au live learn experience                                     33
  hairdressing


These courses provide students with the                               Certificate III in Hairdressing
                                                                      WRH30106 CRICOS 50 Weeks
essential skills, experience and training to work
                                                                      STAGE 1
as a qualified hairdresser. Students receive
comprehensive training in all areas, ranging                          Unit Code       Unit of Competency
                                                                      WRHCS201A *     Prepare clients for salon services
from retail and communication skills for salon                        WRHCS202A       Maintain tools and equipment
operations to cutting, styling, colouring,                            WRHCS204A       Maintain and organise work areas
straightening and perming hair. Certificate IV                        WRHCS205A       Follow personal health and safety routines at work
and Diploma students undertake the technical                          WRRCS1B         Communicate in the workplace
                                                                      WRRER1B         Work effectively in a retail environment
and managerial skills fundamental to running a                        WRRLP1B         Apply safe working practices
successful hairdressing salon.                                        WRHHS301A *     Apply the principles of hairdressing science
                                                                      WRHHS302A       Consult with clients and treat hair and scalp conditions
Course structure
Certificate II in Hairdressing                                        STAGE 2
WRH20106 CRICOS 10 Weeks                                              Unit Code       Unit of Competency
STAGE 1                                                               WRHHC301A       Design haircut structures
                                                                      WRHHC302A       Apply one length/solid haircut structures
Unit Code       Unit of Competency
                                                                      WRHHC303A       Apply graduated haircut structures
WRHCS201A       Prepare clients for salon services
                                                                      WRHHC304A       Apply layered haircut structures
WRHCS202A       Maintain tools and equipment
                                                                      WRHHC305A       Apply over-comb techniques
WRHCS204A       Maintain and organise work areas
                                                                      WRHHC306A *     Combine haircut structures on women
WRHCS205A       Follow personal health and safety routines
                                                                      WRHHC307A *     Combine haircut structures for traditional and
                at work
                                                                                      classic designs on men
WRHCS206A       Perform head, neck and shoulder massage
                                                                      WRHHC308A       Design and maintain beards and moustaches
WRHCS207A       Develop hairdressing industry knowledge
WRHHD201A       Dry hair to shape                                     STAGE 3
WRRCS1B         Communicate in the workplace                          Unit Code       Unit of Competency
WRRER1B         Work effectively in a retail environment              WRHHD202A       Apply single, two and three strand braiding techniques
WRRLP1B         Apply safe working practices                          WRHHD303A *     Design and apply short to medium-length hair design
WRHCL201A       Apply temporary hair colour and remove residual                       finishes
                colour products                                       WRHCR302A *     Perform chemical curling and volumising services
WRHHD202A       Apply single, two and three strand braiding           WRHCR303A *     Perform chemical straightening and relaxing services
                techniques                                            WRBCS201B       Conduct financial transactions
WRHWP201A       Assist colleagues providing multiple salon services   WRHCS308A       Plan services for special events
                as a team member




34   live learn experience carrickeducation.edu.au
STAGE 4                                                                                                     Diploma of Hairdressing Salon Management
                                                                                                            WRH50106 CRICOS 38 Weeks
Unit Code                   Unit of Competency
WRHCL302A *                 Colour and lighten hair                                                         STagE 1
WRHCL303A *                 Design and perform full and partial highlighting                                Unit Code                    Unit of Competency
                            techniques                                                                      WRRPM1B                      Administer human resources policy
WRHCL304A *                 Perform colour correction                                                       WRRPM2B                      Recruit and select personnel
WRHWP302A                   Operate effectively as a hairdresser in a salon                                 WRRPM3B                      Lead and manage people
                            work team                                                                       WRRO3B                       Provide a safe working environment
WRBCS203B                   Provide service to clients
WRRS1B                      Sell products and services                                                      STagE 2
                                                                                                            Unit Code                    Unit of Competency
Certificate IV in Hairdressing                                                                              WRHSM501A                    Manage hairdressing services and sales delivery
WRH40106 CRICOS 26 Weeks
                                                                                                            WRHSM502A                    Promote a hairdressing business
STAGE 1                                                                                                     BSBFLM507A                   Manage quality customer service
Unit Code                   Unit of Competency                                                              STagE 3
WRHHC410A                   Design and perform creative haircuts
                                                                                                            Unit Code                    Unit of Competency
WRHCL406A                   Solve complex colour problems
                                                                                                            BSBSBM404A                   Undertake business planning
WRHHD406A                   Work as a session stylist
                                                                                                            BSBSBM406A                   Manage finances
WRHHD304A                   Design and apply long hair design finishes
                                                                                                            BSBMKG404A                   Forecast market and business needs
WRHCL305A                   Perform on scalp full head and re-touch bleach
                            services

STagE 2
Unit Code                   Unit of Competency
WRRM6A                      Create a display for a small business
WRRER2B                     Coordinate work teams
WRRLP3B                     Maintain store safety
WRRS4B                      Build relationships with customers
WRRI5A                      Maintain and order stock
WRRF1B                      Balance register/terminal
* Note: Entry to Certificate IV in Hairdressing WRH40106 qualification requires applicants to demonstrate
competency in 9 pre-requisite units from the Certificate III in Hairdressing WRH30106. WRHHC410A unit
requires applicants to demonstrate competency in either WRHHC306A or WRHHC307A to meet the
relevant training package requirements.




                                                                                                            Please note: Units displayed in each stage are not in order of course delivery.
                                                                                                            Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                                                            change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                                                            occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                                                            conditions and promotions at the time of enrolment.



                                                                                                                                     carrickeducation.edu.au live learn experience                                     35
  hospitality management


These courses are designed to give students                         Diploma of Hospitality Management
                                                                    THH51202 CRICOS 90 weeks (stages 1 to 5)
the confidence and skills needed to succeed in
                                                                    STAGE 5
the dynamic hospitality industry. Students are
trained in bartending, function duties, a la carte                  Unit Code                    Unit of Competency
                                                                    BSBMKG501A                   Evaluate marketing opportunities
service and front office reception. Students learn                  BSBMKG502A                   Establish and adjust the marketing mix
essential theory and the practical skills required                  THHGCS08B                    Establish and conduct business relationships
to successfully manage hospitality businesses.                      THHGLE03B                    Develop and implement operational plans
                                                                    THHGLE04B                    Establish and maintain a safe and secure workplace
Course structure                                                    THHGLE05B                    Roster staff
Certificate II in Hospitality (Operations)                          THHGLE09B                    Manage workplace diversity
THH21802 CRICOS 10 weeks (stage 1)                                  THHGLE11B                    Manage quality customer service
STAGE 1                                                             THHGLE13B                    Manage finances within a budget
                                                                    THHGLE14B                    Prepare and monitor budgets
Unit Code       Unit of Competency
                                                                    THHGLE20B                    Develop and update the legal knowledge required
THHBKA04B       Clean and maintain kitchen premises
                                                                                                 for business compliance
THHBKA03B       Receive and store kitchen supplies
THHCOR01B       Work with colleagues and customers                  Advanced Diploma of Hospitality Management
THHCOR02B       Work in a socially diverse environment              THH60202 CRICOS 102 weeks (stages 1 to 6)
THHCOR03B       Follow health, safety and security procedures
THHGCS01B       Develop and update local knowledge                  STAGE 6
THHGCS02B       Promote products and services to customers          Unit Code                    Unit of Competency
THHGCS03B       Deal with conflict situations                       BSBMKG601A                   Develop marketing strategies
THHGGA01B       Communicate on the telephone                        BSBMKG602A                   Develop a marketing plan
THHGHS01B       Follow workplace hygiene procedures                 THHGLE06B                    Monitor staff performance
THHGTR01B       Coach others in job skills                          THHGLE07B                    Recruit and select staff
THHHCO01B       Develop and update hospitality industry knowledge   THHGLE12B                    Develop and manage marketing strategies
THTTCO01B       Develop and update tourism industry knowledge       THHGLE15B                    Manage financial operations
                                                                    THHGLE16B                    Manage physical assets
Certificate III in Hospitality (Operations)                         THHGLE19B                    Develop and implement a business plan
THH33002 CRICOS 26 weeks (stages 1 to 2)
STAGE 2
Unit Code       Unit of Competency
THHADFB07B      Provide silver service
THHBFB00B       Clean and tidy bar areas
THHBFB02B       Provide a link between kitchen and service areas
THHBFB03B       Provide food and beverage service
THHBFB04B       Provide table service of alcoholic beverages
THHBFB08B       Provide room service
THHBFB09B       Provide responsible service of alcohol
THHBFB11B       Develop and update food and beverage knowledge
THHBFB12A       Prepare and serve espresso coffee

Certificate IV in Hospitality (Supervision)
THH42602 CRICOS 78 weeks (stages 1 to 4)
STAGE 3
Unit Code       Unit of Competency
THHBFO08B       Conduct night audit
THHGGA02B       Perform office procedures
THTSOP08B       Operate a computerised reservations system

STAGE 4
Unit Code       Unit of Competency
THHGFA06A       Interpret financial information
THHGGA06B       Receive and store stock
THHGGA07B       Control and order stock
THHGLE01B       Monitor work operations
THHGLE02B       Implement workplace health, safety and security
                procedures
                                                                    Please note: Units displayed in each stage are in alphabetical order and not in order of course delivery.
THHGLE08B       Lead and manage people                              Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
                                                                    change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                    occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                    conditions and promotions at the time of enrolment.



36   live learn experience carrickeducation.edu.au
  hospitality management
  (commercial cookery)


These courses provide extensive training in                        THHGGA07B                    Control and order stock
                                                                   THHGLE01B                    Monitor work operations
the principles and skills of commercial food                       THHGLE02B                    Implement workplace health, safety and security
preparation. Students obtain essential skills                                                   procedures
and learn concepts relating to hospitality                         THHGLE08B                    Lead and manage people
operations and management protocol. This                           STAGE 6
prepares students for the rigours of managing a                    Unit Code                    Unit of Competency
commercial kitchen.                                                BSBCMN302A                   Organise personal work priorities and development
                                                                   BSBCMN412A                   Promote innovation and change
Course structure                                                   THHGGA02B                    Perform office procedures
Certificate III in Hospitality (Commercial Cookery)                THHGGA09B                    Manage projects
THH31502 CRICOS 50 weeks (stages 1 to 4)                           THTSMA01B                    Coordinate production of brochures and marketing
STAGE 1                                                                                         materials
Unit Code      Unit of Competency
                                                                   Diploma of Hospitality Management
THHBCC01B      Use basic methods of cookery                        THH51202 CRICOS 90 weeks (stages 1 to 7)
THHBCC03B      Prepare stocks, sauces and soups
THHBKA01B      Organise and prepare food                           STAGE 7
THHBKA02B      Present food                                        Unit Code                    Unit of Competency
THHBKA03B      Receive and store kitchen supplies                  BSBMKG501A                   Evaluate marketing opportunities
THHBKA04B      Clean and maintain kitchen premises                 BSBMKG502A                   Establish and adjust the marketing mix
THHCOR01B      Work with colleagues and customers                  THHGCS08B                    Establish and conduct business relationships
THHCOR02B      Work in a socially diverse environment              THHGLE03B                    Develop and implement operational plans
THHCOR03B      Follow health, safety and security procedures       THHGLE04B                    Establish and maintain a safe and secure workplace
THHGHS01B      Follow workplace hygiene procedures                 THHGLE05B                    Roster staff
THHHCO01B      Develop and update hospitality industry knowledge   THHGLE09B                    Manage workplace diversity
                                                                   THHGLE11B                    Manage quality customer service
STAGE 2
                                                                   THHGLE13B                    Manage finances within a budget
Unit Code      Unit of Competency                                  THHGLE14B                    Prepare and monitor budgets
THHBCC02B      Prepare appetisers and salads                       THHGLE20B                    Develop and update the legal knowledge required
THHBCC04B      Prepare vegetables, eggs and farinaceous dishes                                  for business compliance
THHBCC06B      Prepare and cook seafood
THHGCS02B      Promote products and services to customers          Advanced Diploma of Hospitality Management
THHGCS03B      Deal with conflict situations                       THH60202 CRICOS 102 weeks (stages 1 to 8)
THHGGA01B      Communicate on the telephone
                                                                   STAGE 8
THHGTR01B      Coach others in job skills
                                                                   Unit Code                    Unit of Competency
STAGE 3                                                            BSBMKG601A                   Develop marketing strategies
Unit Code      Unit of Competency                                  BSBMKG602A                   Develop a marketing plan
THHBCC05B      Prepare and cook poultry and game                   THHGLE06B                    Monitor staff performance
THHBCC07B      Select, prepare and cook meat                       THHGLE07B                    Recruit and select staff
THHBCC13B      Plan and control menu based catering                THHGLE12B                    Develop and manage marketing strategies
THHBCAT01B     Prepare foods according to dietary                  THHGLE15B                    Manage financial operations
               and cultural needs                                  THHGLE16B                    Manage physical assets
THHCCH01A      Prepare, cook and serve food (holistic)             THHGLE19B                    Develop and implement a business plan
THHS2CC1B      Monitor catering revenue and costs                  Note: Animal products are used in the delivery of this course.

STAGE 4
Unit Code      Unit of Competency
THHBCC08B      Prepare hot and cold desserts
THHBCC09B      Prepare pastry, cakes and yeast goods
THHBCC10B      Plan and prepare food for buffets
THHBCC11B      Implement food and safety procedures
THHCCH02A      Prepare, cook and serve food for menus (holistic)
THHS2CC2B      Establish and maintain quality control
THHS2CC3B      Develop a food safety program

Certificate IV in Hospitality (Commercial Cookery)                 Disclaimer: Please note students who are enrolled to complete the Advanced Diploma of Hospitality
THH41302 CRICOS 78 weeks (stages 1 to 6)                           Management – THH60202 will be completing 11 additional units of competency. The course fee includes
                                                                   the tuition for these additional units. Students who are deemed competent in these units will be eligible for
                                                                   a Statement of Attainment.
STAGE 5
                                                                   Please note: Units displayed in each stage are not in order of course delivery.
Unit Code      Unit of Competency                                  Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
THHGFA06A      Interpret financial information                     change without notice. The institute cannot guarantee that all details will remain the same. Changes may
                                                                   occur to the content, prices and/or names and location for delivery of certain courses. Please check all
THHGGA06B      Receive and store stock                             conditions and promotions at the time of enrolment.



                                                                                            carrickeducation.edu.au live learn experience                                     37
  hospitality management
  (patisserie)


These courses provide students with extensive                       THHGLE01B                    Monitor work operations
                                                                    THHGLE02B                    Implement workplace health, safety and security
training in the art of patisserie. Students obtain                                               procedures
the qualification required to work as a patisserie                  THHGLE08B                    Lead and manage people
chef and are trained for operational, supervisory
                                                                    STAGE 6
and management roles within the hospitality
                                                                    Unit Code                    Unit of Competency
industry. Students develop the broad range of                       BSBCMN302A                   Organise personal work priorities and development
skills required for this industry. Subjects covered                 BSBCMN412A                   Promote innovation and change
include complex sweet items, breads, events                         THHGGA02B                    Perform office procedures
                                                                    THHGGA09B                    Manage projects
catering and management skills.
                                                                    THTSMA01B                    Coordinate production of brochures and
Course structure                                                                                 marketing materials
Certificate III in Hospitality (Patisserie)
THH31602 CRICOS 50 weeks (stages 1 to 4)                            Diploma of Hospitality Management
                                                                    THH51202 CRICOS 90 weeks (stages 1 to 7)
STAGE 1
                                                                    STAGE 7
Unit Code       Unit of Competency
THHBCC01B       Use basic methods of cookery                        Unit Code                    Unit of Competency
THHBCC03B       Prepare stocks, sauces and soups                    BSBMKG501A                   Evaluate marketing opportunities
THHBKA01B       Organise and prepare food                           BSBMKG502A                   Establish and adjust the marketing mix
THHBKA02B       Present food                                        THHGCS08B                    Establish and conduct business relationships
THHBKA03B       Receive and store kitchen supplies                  THHGLE03B                    Develop and implement operational plans
THHBKA04B       Clean and maintain kitchen premises                 THHGLE04B                    Establish and maintain a safe and secure workplace
THHCOR01B       Work with colleagues and customers                  THHGLE05B                    Roster staff
THHCOR02B       Work in a socially diverse environment              THHGLE09B                    Manage workplace diversity
THHCOR03B       Follow health, safety and security procedures       THHGLE11B                    Manage quality customer service
THHGHS01B       Follow workplace hygiene procedures                 THHGLE13B                    Manage finances within a budget
THHHCO01B       Develop and update hospitality industry knowledge   THHGLE14B                    Prepare and monitor budgets
                                                                    THHGLE20B                    Develop and update the legal knowledge required
STAGE 2                                                                                          for business compliance
Unit Code       Unit of Competency
THHADPT02B      Prepare and present gateaux, tortes and cakes       Advanced Diploma of Hospitality Management
THHBCC08B       Prepare hot and cold desserts
                                                                    THH60202 CRICOS 102 weeks (stages 1 to 8)
THHBCC11B       Implement food safety procedures                    STAGE 8
THHBPT02B       Prepare and produce cakes
                                                                    Unit Code                    Unit of Competency
THHGGA01B       Communicate on the telephone
                                                                    BSBMKG601A                   Develop marketing strategies
THHGTR01B       Coach others in job skills
                                                                    BSBMKG602A                   Develop a marketing plan
STAGE 3                                                             THHGLE06B                    Monitor staff performance
                                                                    THHGLE07B                    Recruit and select staff
Unit Code       Unit of Competency
                                                                    THHGLE12B                    Develop and manage marketing strategies
THHADPT01B      Prepare bakery products for patissiers
                                                                    THHGLE15B                    Manage financial operations
THHADPT05B      Prepare and model marzipan
                                                                    THHGLE16B                    Manage physical assets
THHBPT03B       Prepare and produce yeast goods
                                                                    THHGLE19B                    Develop and implement a business plan
THHGCS02B       Promote products and services to customers
THHGCS03B       Deal with conflict situations                       Note: Animal products are used in the delivery of this course.


STAGE 4
Unit Code       Unit of Competency
THHADPT04B      Prepare and display petits fours
THHBPT01B       Prepare and produce pastries
THHBCC10B       Plan and prepare food for buffets
THHCCH01A       Prepare, cook and serve food (holistic)
THHS2CC2B       Establish and maintain quality control
THHS2CC3B       Develop a food safety program

Certificate IV in Hospitality (Supervision)
THH42602 CRICOS 78 weeks (stages 1 to 6)
                                                                    Disclaimer: Please note students who are enrolled to complete the Advanced Diploma of
STAGE 5                                                             Hospitality Management – THH60202 will be completing 11 additional units of competency. The course fee
                                                                    includes the tuition for these additional units. Students who are deemed competent in these units will be
Unit Code       Unit of Competency                                  eligible for a Statement of Attainment.

THHGFA06A       Interpret financial information                     Please note: Units displayed in each stage are not in order of course delivery.
                                                                    Disclaimer: The information contained in this course guide is current at the time of printing and is subject to
THHGGA06B       Receive and store stock                             change without notice. The institute cannot guarantee that all details will remain the same. Changes may
THHGGA07B       Control and order stock                             occur to the content, prices and/or names and location for delivery of certain courses. Please check all
                                                                    conditions and promotions at the time of enrolment.



38   live learn experience carrickeducation.edu.au
    carrick
    recruitment and
    training services

Carrick Recruitment and Training Services                          “When I commenced my course with Carrick
(CRTS) is a division of Carrick Institute
of Education. CRTS offers services to                               Institute of Education I visited Carrick
students, graduates and associated                                  Recruitment and Training Services to get job
industry clientele.                                                 search assistance. Initially they read through
Carrick Institute of Education currently                            my resume very carefully and suggested
has more than 6000 students enrolled in                             ways to adjust it to reflect Australian
a variety of courses covering a range of
vocational areas.                                                   standards. As a result of the resume change
CRTS proudly promotes to employers !
                                                                    I was invited to attend an interview with
dedicated and enthusiastic students for a     an employer. The Carrick Recruitment team prepared me for
variety of staffing needs.                    the interview by providing advice which was clear and easy to
Students also have access to this free        understand, and kept me informed every step of the way after the
service, which is conveniently located        interview.
at the main campus of Carrick Institute
of Education in each city. CRTS offers
exciting job opportunities and assistance
                                              I was successful in obtaining a position with the Quay Bar and
in all areas of employment, such as:          Brasserie as a Cook which is a great achievement and will give me
• pre-placement training                      a chance to build my career as a Chef. I would recommend the
• interview preparation                       Carrick recruitment team to any other students with no hesitation
• resumé development and analysis             as they are doing a great job.”
• work experience programs
• liaison with key industry personnel
• advice on personal development
                                              DINESH HETTIARACHCHI, Sri Lanka
• voluntary work programs
• overseas work experience and
  work placement
• graduate positions                                             “I am so grateful to Carrick Recruitment
• employment-based seminars.                                      and Training Services for helping me to gain
These recruitment and training services                           fantastic experience in the Event Industry as
are available to all students undertaking
                                                                  a volunteer. I have worked at several events
vocational courses who wish to gain
valuable work experience in their chosen                          including a Speed Dating Event for CanTeen
industry while they study and graduates                           to raise money for young people living with
who have completed their studies.
                                                                  cancer, the Annual Children’s Book Fair and
Australian residents also receive full-time
employment assistance. International                              the 2008 Chartered Accountants Forum.
students on a student VISA with work                              From this experience I think I have the
permission are eligible to work up to 20
                                              confidence and knowledge to a get a job in the Events Industry.”
hours per week.

                                              WANWICHA SIRAPACHAI, Thailand




                                                                           carrickeducation.edu.au live learn experience   39
 career pathways

Here are some examples of job opportunities and outcomes to guide you towards job prospects
upon completion of your course.
                           certificate III              certificate IV                   diploma                          advanced diploma

business

sales                      customer service assistant   customer service officer         department assistant             sales area manager
                                                                                         manager

promotions                 administration assistant     promotions officer               assistant events coordinator     events coordinator

marketing                  marketing assistant          marketing officer                marketing coordinator            marketing manager

advertising                advertising assistant        advertising officer              advertising coordinator          advertising manager

community welfare work

community welfare work     –                            –                                welfare worker

                           –                            –                                community worker

                           –                            –                                community development worker

                           –                            –                                migrant resource worker

event management

meetings / conferences     –                            –                                meetings manager / conference organiser

sports events              –                            –                                sports events coordinator / manager

arts events                –                            –                                arts events coordinator / manager

corporate events           –                            –                                corporate events coordinator / manager

festivals                  –                            –                                festival coordinator / manager

hairdressing

hairdressing               hairdresser                  salon supervisor                 salon manager

hospitality operations

food and beverage          attendant                    supervisor                       assistant restaurant             restaurant manager
                                                                                         manager
housekeeping               –                            assistant                        attendant                        housekeeping supervisor

front office               –                            assistant                        receptionist                     front office supervisor

commercial cookery

kitchen                    cook                         cook                             chef de partie                   sous chef / head chef

patisserie

patisserie kitchen         pastry cook                  pastry cook                      pastry chef                      pastry head chef

tourism

tour guide                 site guide                   site guide                       tour guide                       tour manager

retail travel sales        travel consultant            supervisor / airline ticketing   assistant manager                manager / owner operator
                                                        consultant
information services       information consultant       travel advisor                   assistant information centre     information centre manager
                                                                                         manager


40   live learn experience carrickeducation.edu.au
   university pathways
Carrick Institute of Education graduates have the choice to continue their studies into higher
education qualifications and broaden their options for managerial job opportunities.

carrick course required to obtain credits                                              credits obtained through university

Diploma of Business (Marketing)                                                        Up to 2 trimesters’ credit                                        Carrick Higher Education
                                                                                                                                                         VIC CRICOS Reg: 02879F
Diploma of Event Management                                                            Up to 2 trimesters’ credit                                        NSW CRICOS Reg: 02984E

Diploma of Hospitality Management                                                      Up to 2 trimesters’ credit

Diploma of Tourism (Operations Management)                                             Up to 2 trimesters’ credit

Advanced Diploma of Business (Marketing)                                               Up to 3 trimesters’ credit

Advanced Diploma of Hospitality Management                                             Up to 3 trimesters’ credit

Advanced Diploma of Tourism (Operations Management)                                    Up to 3 trimesters’ credit

Advanced Diploma of Hospitality Management                                             Up to 3 semesters’ credit                                         Victoria University
                                                                                                                                                         CRICOS Reg: 00124K
Advanced Diploma of Tourism Management                                                 Up to 3 semesters’ credit


Diploma of Business (Marketing)                                                        Up to 1 semester’s credit                                         Australian Catholic University
                                                                                                                                                         CRICOS Reg: 00004G, 00112C, 00873F, 00885B
Advanced Diploma of Business (Marketing)                                               Up to 2 semesters’ credit

Advanced Diploma of Hospitality Management                                             Up to 2 semesters’ credit

Diploma of Business (Marketing)                                                        Up to 2 semesters’ credit                                         Holmesglen Institute of Tafe
                                                                                                                                                         CRICOS Reg: 00012G
Advanced Diploma of Business (Marketing)                                               Up to 3 semesters’ credit

Diploma of Hairdressing (Salon Management)                                             Up to 1 semester’s credit

Diploma of Hospitality Management                                                      Up to 2 semesters’ credit

Advanced Diploma of Hospitality Management                                             Up to 3 semesters’ credit

Diploma of Tourism Management                                                          Up to 2 semesters’ credit

Advanced Diploma of Tourism Management                                                 Up to 3 semesters’ credit

Diploma of Business (Marketing)                                                        Up to 2 semesters’ credit                                          University of Tasmania
                                                                                                                                                          CRICOS Reg: 00586B
Advanced Diploma of Business (Marketing)                                               Up to 3 semesters’ credit




Certificate IV in Business (Marketing)                                                 up to 1/2 semester's credit                                       University of South Australia
                                                                                                                                                         CRICOS Reg: 00121B (SA)
Diploma of Business (Marketing)                                                        up to 2 semesters’ credit

Advanced Diploma of Business (Marketing)                                               up to 3 semesters’ credit

Certificate IV in Hairdressing                                                         up to 1/4 semester’s credit

Diploma of Hairdressing (Salon Management)                                             up to 1/2 semester’s credit

Diploma of Business (Marketing)                                                        up to 1 semesters' credit                                         Latrobe University
                                                                                                                                                         CRICOS Reg: VIC 00115M - NSW 02218K
Advanced Diploma of Business (Marketing)                                               up to 2 semesters' credit


Griffith University will assess any request for credit transfer from Carrick Institute of                                                                Griffith University
Education’s students at the time of application to the university. As a general rule one                                                                 CRICOS Reg: 00233E
full-time semester of credit would be granted towards any degree in which general
electives are available on the basis of completion of a diploma. Additional specified
credit points up to a full-time semester are subject to academic assessment. For
advanced diplomas, additional specified credit may be granted.
Please note: Credits may vary subject to different streams within each faculty. Credits are correct at time of printing and are subject to change without notice. Please refer to our website for more information:
carrickeducation.edu.au/course/course_degree.asp




                                                                                                                                               carrickeducation.edu.au live learn experience                          41
  terms and
  conditions of
  enrolment

Attendance Policy for English                     Refund Policy                                          (d)   a Student breaching a condition of his
Language Students                                                                                              or her student visa; or
Carrick Institute of Education recognises the     1.0    Scope
                                                         Carrick Institute of Education’s                (e)   misbehavior by a Student.
correlation between student attendance and
successful achievement of the qualification              (Institute) Refund Policy observes the
                                                         principles outlined in the Education            3.0   Refund
studied. Hence, the institute maintains a
policy of 100 per cent attendance for all                Services for Overseas Students Act
                                                                                                         3.1   Institute Default
class sessions and activities. Attendance is             2000 (ESOS Act) and The National
                                                                                                               If there is an Institute Default, the
recorded on an hourly basis for all programs.            Code 2007 and applies to all new and
                                                                                                               Student can choose to accept either:
                                                         re-enrolling students unless otherwise
Any class session or activity missed,                    stated.                                         (a)   a refund of all course fees, which will
regardless of cause, reduces the opportunity                                                                   be issued to the Student within 14
of learning and may adversely affect a            2.0    Definitions                                           Days; or
student’s achievement in their enrolled course.   Direct International Student: a student                (b)   to be placed in an alternative course
Student Course Progress                           granted an initial visa to attend and study at               with the Institute or another provider.
Carrick Institute of Education is required by     the Institute.                                               If the Student chooses placement
the National Code of Practice for Registration    Earnt Portion: tuition fees (including any                   in an alternative course, the Student
Authorities and Providers of Education and        reassessment fees) owed by the Student/s for                 must sign a document to indicate
Training to Overseas Students 2007 to monitor     services received from the Institute.                        their agreement to the placement.
student course progress. Course progress          Institute Default occurs when:                               If the Institute is unable to provide
is monitored regularly and student support is     (a)    the course does not begin on the                      a refund or place the Student in
offered to students who are not progressing              agreed commencement date; or                          an alternative course the Tuition
satisfactorily. Where a student does not                                                                       Assurance Scheme will be
satisfactorily meet course requirements for       (b)    the course ceases to be provided at
                                                         any time after it commences but before                responsible in placing the Student in a
two consecutive periods of study they may                                                                      suitable alternative course at no extra
be reported to the Department of Education,              it is completed; or
                                                                                                               cost.
Employment and Workplace Relations                (c)    the course is not provided in full to a
                                                         Student because a sanction has been                   If the Student is an International
(DEEWR) and their student visa cancelled.
                                                         imposed on Institute.                                 Student and the Tuition Assurance
Code of Conduct                                                                                                Scheme is unable to place the
All students enrolled in and participating in     International Student: a student who is                      International Student in a suitable
programs or using the services of Carrick         a Direct International Student or a Local                    alternative course, the ESOS
Institute of Education are expected to maintain   International Student.                                       Assurance Fund Manager will then
appropriate standards of conduct at all times.    Local International Student: a student                       attempt to place them in a suitable
                                                  granted an initial visa to attend another                    alternative course or, if this is not
Disciplinary Procedures                           Australian educational institution and wants to              possible, the International Student will
Where behaviour is deemed to be                   extend or change the conditions to that visa                 be eligible for a refund as calculated
inappropriate, Carrick Institute of Education     by enrolling at the Institute.                               by the Fund Manager.
will take appropriate action as outlined in the
institute’s Student Disciplinary Policy.          Local Student: a student who is an Australian          3.2   Visa Refusal
                                                  Citizen and/or permanent resident enrolled at
Fees and Charges                                  the Institute.                                         3.2.1 Direct International Student
Course fees and additional charges are set        Student: a student enrolled at the Institute                 If the initial visa is not granted, a
out in Carrick Institute of Education Fees and    who is a Local Student, Local International                  refund of course fees received by the
Charges Policy. The institute will impose a       Student or Direct International Student.                     Institute less the AUD$200 enrolment
range of fees and charges for programs and                                                                     fee will be issued to the Direct
courses in relation to market demand. The         Student Default occurs when the Institute
                                                  refuses to provide or continue providing a                   International Student within 28 days
course fees are current at the time of printing                                                                of the written request.
and are subject to change without notice.         course to a Student due to:
                                                  (a)    a Student not commencing the course                   The written request must be in the
Privacy                                                  on the agreed start date;                             Institute approved form (see 4.0
Carrick Institute of Education is committed to                                                                 below) with proof of visa refusal
                                                  (b)    a Student canceling their enrolment in
protecting each individual’s right to privacy.                                                                 attached. The written request should
                                                         the course;
Reasonable steps will be taken to protect all                                                                  be sent to the Institute no later than
personal information from misuse and loss         (c)    a Student failing to pay an amount
                                                                                                               four weeks from the date of the visa
and from unauthorised access, modification or            he or she was liable to pay to the
                                                                                                               refusal. Without proof of refusal from
disclosure, in line with the Privacy Amendment           provider, directly or indirectly, in order to
                                                                                                               the Australian Government a refund
(Private Sector) Act 2000.                               undertake the course;
                                                                                                               will not be granted.


42   live learn experience carrickeducation.edu.au
  terms and
  conditions of
  enrolment continued...

3.2.2 Local International Student                   3.5     Abandonment of Course                          1.2.   Carrick Institute of Education
      If the extension to visa is not granted,              If a Student abandons their course                    may temporarily suspend or
      a refund of course fees received by                   without formally canceling their                      cancel enrolment in the following
      the Institute will be issued to the Local             enrolment with the Institute, the                     circumstances:
      International Student less the following:             Student will not be entitled to a refund       i.     Student misbehavior as outlined in
(a)   AUD$200 enrolment fee                                 of course fees. This includes all                     SMP 2 Student Code of Conduct.
                                                            monies paid or scheduled to be paid
(b)   Earnt portion of tuition fees received by             to the Institute for airport pick-up or        ii.    Non-payment of outstanding fees.
      the Institute                                         accommodation booking and board.               1.3.   In cases where suspension or
(c)   Prescribed amounts relating to expenses                                                                     cancellation of the student’s enrolment
                                                            The Institute reserves the right to
      that Carrick incurred on behalf of the                                                                      is initiated by the institute, students
                                                            invoice the Student the Earnt Portion
      student for the course, before the                                                                          will be notified and advised to access
                                                            of tuition fees in accordance with the
      commencement date, within 28 days of                                                                        the institute’s internal complaints and
                                                            Student Enrolment Agreement.
      the written request.                                                                                        appeals process if they are dissatisfied.
                                                    4.0     Applying for a Refund                                 (see SMP 9 Student Complaints and
      The written request must be in the
                                                            To apply for a refund the Student                     Appeals Procedure).
      Institute approved form with proof of visa
      refusal attached. The written request                 must complete the SMF 20 Refund
                                                            Application Form. The Student must             2.0.   Student Initiated Deferral,
      should be sent to the Institute no later                                                                    Suspension or Cancellation
      than two weeks from the date of the visa              submit the Form to the:
      refusal. Without proof of refusal from the    (a)     Admissions Department for refunds              2.1.   Students may request a deferral of
      Australian Government a refund will not               prior to arrival/commencement; or                     the commencement of their course by
      be granted.                                                                                                 completing an AF 24 Deferral/Change
                                                    (b)     Student Services Department for                       of Preference Form and submitting it
3.3   Cancellation before commencement                      refunds after commencement.                           to an Admissions Officer prior to the
      date (other than visa refusal)                This Policy and the availability of the Institute’s           course commencing.
      If a Student cancels their enrolment          complaints and appeals processes, does not
                                                                                                           2.1.1. Once the deferral is processed the
      before the commencement date and              remove the right for a Student to take further
                                                                                                                  student will receive a Confirmation
      requests a refund:                            action under Australia’s Consumer Protection
                                                                                                                  of Enrolment letter and have a new
                                                    Laws.
(a)   10 weeks or more prior to the course                                                                        enrolment agreement written to reflect
      commencement - a refund of 90% of             Student Deferral, Suspension and                              the new commencement.
      monies paid for tuition fees will be issued   Cancellation                                           2.2.   Students who wish to temporarily
      to the student                                                                                              suspend enrolment in their course
                                                    Policy
(b)   5 weeks up to 9 full weeks prior to the       Student enrolment can be deferred,                            must obtain written approval from the
      course commencement - a refund of             suspended or cancelled in limited                             Head of VET.
      70% of monies paid for tuition fees will      circumstances by Carrick Institute of                  2.2.1. Students need to complete an AF
      be issued to the student.                     Education or by the student. When deferral,                   23 Course Suspension Form and
(c)   4 full weeks or less prior to course          suspension or cancellation of enrolment is                    submit it to the Vocational Operations
      commencement - no refund will be              initiated by the Institute, students have the                 Coordinator.
      issued.                                       right to appeal the decision.                          2.2.2. To obtain approval, students must
                                                    Definitions                                                   submit the form a minimum of 14 days
      The written request must be in the
                                                    Deferral – postponement of commencement                       before the requested suspension date.
      Institute approved form. The refund
      will be processed within 28 days of the       of course.                                             2.2.3. A student can suspend enrolment for a
      written request being received.               Suspension - temporary postponement of                        maximum period of one semester.
                                                    enrolment during course.                               2.2.4. Once the suspension is processed the
3.4   Student Default
      If there is a Student Default, no refund      Cancellation – cessation of enrolment in                      student will receive a written letter from
      will be issued to the student after the       course.                                                       the Head of VET granting suspension
      agreed start date of their course. This                                                                     or cancellation.
                                                    Guidelines for Local Students
      includes all monies paid or scheduled to                                                             2.3.   Students who wish to cancel
      be paid to the Institute for airport pick-    1.0.    Carrick Institute of Education                        enrolment in their course must obtain
      up, accommodation booking and board.                  Initiated Deferral, Suspension or                     written approval from the Executive
                                                            Cancellation                                          General Manager/Campus Director.
      The Institute reserves the right to invoice
      the Student the Earnt Portion of tuition      1.1.    Carrick Institute of Education may defer       2.3.1. Students must complete an AF 12
      fees in accordance with the Student                   commencement of a course when a                       Course Cancellation Form and submit
      Enrolment Agreement.                                  course is not offered.                                it to the Student Services Department.


                                                                                                   carrickeducation.edu.au live learn experience          43
      terms and
      conditions of
      enrolment continued...

2.3.2. The form will then be passed on to the               days to access the institute’s internal             from the Executive General Manager/
        nominated compliance staff member                   complaints and appeals process (see                 Campus Director.
        to be presented to the Executive                    SMP 9 Student Complaints and Appeals         2.4.1. Students must complete an AF 12
        General Manager/Campus Director                     Procedure).                                         Course Cancellation Form or where
        along with the AF 30 Considerations          1.3.1. The change in enrolment status will not             applicable AF 21 Provider Transfer
        for Cancellation Application form for               be reported to DEEWR until the internal             Request Form and submit it to the
        consideration.                                      appeals process is completed unless                 Student Services Department.
2.3.3. Once the cancellation is processed the               extenuating circumstances relating to the    2.4.2. The form will then be passed on to the
        student will receive Release Letter from            welfare of the student apply.                       nominated compliance staff member
        the Student Services Department.             1.4.   Once the deferral, suspension or                    to be presented to the Executive
                                                            cancellation is processed, the institute            General Manager/Campus Director
3.0.    Additional Guidelines                               will notify DEEWR via PRISMS.                       along with the AF 30 Considerations
3.1.    Upon deferral, suspension or                                                                            for Cancellation Application form for
        cancellation the course fees, which are      2.0.   Student Initiated Deferral,                         consideration.
        scheduled in the student’s contract,                Suspension or Cancellation
                                                                                                         2.4.3. Once the cancellation is processed the
        remain due on the scheduled dates            2.1.   International students may defer                    student will receive a Release Letter
        (unless written off by the Executive                commencement of a course or suspend                 from the Student Services Department.
        General Manager or Finance                          their enrolment during their course in the
        Department.)                                                                                     2.5.   Once the deferral, suspension
                                                            following limited circumstances:
                                                                                                                or cancellation is processed, the
3.2.    All documentation relating to the            i.     On the grounds of compassionate                     nominated compliance staff member
        assessment of student deferral,                     or compelling circumstances (at the                 will notify DEEWR via PRISMS.
        suspension and cancellation                         discretion of the Institute). See SMP
        applications will be kept in the student’s          31 Compassionate & Compelling                3.0.   Additional Guidelines
        file.                                               Circumstances.                               3.1.   If an international student’s enrolment
Guidelines for International Students                ii.    Student visa delay.                                 is temporarily suspended for a period
1.0. Carrick Institute of Education Initiated        2.2.   Students may request a deferral of                  of 28 days or longer, the student
      Suspension or Cancellation                            the commencement of their course by                 must return home (unless special
                                                            completing an AF 24 Deferral/Change of              circumstances exist).
1.1.    Carrick Institute of Education may
        suspend a student enrolment in the                  Preference Form and submitting it to an      3.2.   International students can temporarily
        following instances:                                Admissions Officer prior to the course              suspend enrolment for a maximum
                                                            commencing.                                         period of six months.
i.      Student misbehavior as outlined in SMP
        2 Student Code of Conduct.                   2.2.1. Once the deferral is processed the           3.3.   Deferral, suspension or cancellation of
                                                            student will receive a Confirmation                 enrolment may affect the student’s visa.
ii.     Intervention strategy for unsatisfactory            of Enrolment letter and have a new
        course progress.                                                                                 3.3.1. If an international student’s enrolment
                                                            enrolment agreement written to reflect              is suspended for more than six
iii.    Compassionate and compelling                        the new commencement.                               months, the student’s visa may be
        circumstances                                2.3.   Students who wish to suspend their                  cancelled by DIAC.
1.2.    Carrick Institute of Education may cancel           enrolment must obtain written approval       3.4.   Upon deferral, suspension or
        a student enrolment in the following                from the Head of VET/ Head of English               cancellation the course fees, which
        instances:                                          Language.                                           are scheduled in the student’s
i.      Student demonstrates serious                 2.3.1. An AF 23 Course Suspension Form                     contract, remain due on the
        misconduct as outlined in SMP 2                     is to be completed and submitted                    scheduled dates (unless written off by
        Student Code of Conduct.                            to Vocational Staff and the Student                 Executive General Manager or Finance
ii.     Erratic course progress, for example,               Coordinator/English Language staff.                 Department).
        consistent unsatisfactory course             2.3.2. To obtain approval, students must            3.5.   All documentation relating to the
        progress in non-consecutive semesters               submit the form a minimum of 14 days                assessment of student deferral,
        or continuous absence from scheduled                before the requested suspension date.               suspension and cancellation
        course hours.                                2.3.3. Once the suspension is approved the                 applications will be kept in the
iii.    Non payment of outstanding fees.                    student will receive a letter from the              student’s file.
1.3.    In cases where suspension or                        Head of VET/Head of English Language
                                                                                                         For additional information please refer
        cancellation of the student’s enrolment             granting the suspension or cancellation.
                                                                                                         to the Student Deferral Suspension and
        is initiated by the institute, students      2.4.   Students who wish to cancel enrolment        Cancellation Policy on our website.
        will be notified and given 20 working               in their course must obtain approval


44     live learn experience carrickeducation.edu.au
   application form

PERSONAL DETAILS                                                                                     SELECT A CARRICK INSTITUTE OF EDUCATION CAMPUS

Family Name (as shown in passport)                                                                   Sydney                              Melbourne

                                                                                                     COURSE PREFERENCES
Given Names                                                                                          Please indicate which course you are applying for

                                                                                                     English Language

Date of Birth       D       M      Y
                                             Age*                Male             Female             No. Weeks                                         Start Date

Country of Birth                                                                                          HSP                                   EAP 1                             FCE

Citizenship                                                                                               ELICOS                                EAP 2                             IELTS Preparation

Passport Number                                                                                           EVE                                   EAP 1 & 2

Passport Expiry Date                                                                                 Vocational Courses

Visa Type & Number                                                                                   Course Commencement Date

Visa Expiry Date                                                                                     Business (Marketing)

Do you suffer from any medical condition?                            Yes                No                Certificate II                        Certificate IV                    Advanced Diploma

If yes, please specify                                                                                    Certificate III                       Diploma
*If the applicant is under the age of 18 they must complete the Under 18 Care Arrangements form,
which is available from our website www.carrickeducation.edu.au                                      Community Welfare Work

CONTACT DETAILS AT TIME OF APPLICATION                                                                    Diploma

Home Phone Number                                                                                    Event Management

Mobile Phone Number                                                                                       Diploma

Work Phone Number                                                                                    Hairdressing*

Email                                                                                                     Certificate II                        Certificate IV

Facsimile                                                                                                 Certificate III                       Diploma

Address                                                                                              Hospitality Management

                                                                                                          Certificate II                        Certificate IV                    Advanced Diploma

                                                                                                          Certificate III                       Diploma
                                                              Postcode
                                                                                                     Hospitality Management (Commercial Cookery)
CURRENT STUDY
                                                                                                          Certificate III                       Diploma
Are you currently studying in Australia?                             Yes                No
                                                                                                          Certificate IV                        Advanced Diploma
If yes, what is the name of the institution?
                                                                                                     Hospitality Management (Patisserie)

                                                                                                          Certificate III                       Diploma
Course Name
                                                                                                          Certificate IV                        Advanced Diploma
Start Date                                              End Date
                                                                                                     Tourism Management
ENGLISH PROFICIENCY
                                                                                                          Certificate II                        Certificate IV                    Advanced Diploma
Is English your first language?                                      Yes                No
(If yes go to Course Preferences)                                                                         Certificate III                       Diploma

Do you have                     IELTS (Score)                         TOEFL (Score)                  * For packaged courses, please tick all course boxes that apply.

Other                            please attach evidence of qualification                             Alternative Payment Options
If you do not have an English language ranking equivalent to IELTS 5.5 and you wish to apply for a
vocational course you are required to sit the institute’s Vocational Placement Test.
                                                                                                          Pay one year upfront

                                                                                                          Pay course in full (this can be applied to your vocational course and applies to all English courses)




                                                                                                                           carrickeducation.edu.au live learn experience                                   47
   application form

EDUCATIONAL QUALIFICATIONS

Highest Qualification

Year Awarded

Institution Attended

Country/State
                                                                                                           AGENT STAMP
Are you applying for a Credit Transfer or                                    Yes                   No      I authorise the above mentioned agent to receive information applicable to
Recognition of Prior Learning?                                                                             my studies at Carrick Institute of Education.
                                                                                                                                                            Yes              No
If yes, please attach relevant translated documents that have been certified.
If you have previous relevant qualifications or experience you may be eligible for Recognition of          OFFER COdE
Prior Learning.
                                                                                                           APPLICANT CHECKLIST
EMPLOYMENT DETAILS                                                                                         Before submitting your application to Carrick Institute of Education or its
If you believe you have any relevant employment experience,                                                representatives please ensure that you have completed all sections of
please attach details.                                                                                     this application Form and attached:
                                                                                                           •   certified copies of your academic qualifications (translated into English)
UNIVERSITY PROGRAM                                                                                         •   evidence of your English language ability (if applicable)
                                                                                                           •   copy of passport
Are you applying for University Pathways?                                     Yes                  No      •   copy of Visa (if available)
If yes, please select university of preference and attach the appropriate university application form      •   relevant employment details (if applicable)
                                                                                                           •   university application form (if applying for University Pathway)
                                                                                                           •   Under 18 Care Arrangements form (if under 18 years of age)
Carrick Higher Education                                                                                   •   Homestay & Airport Pickup application form (if applicable).

La Trobe University                                                                                        STUDENT DECLARATION
                                                                                                           If you are under the age of 18 this declaration must also be signed by your parent or legal guardian.
                                                                                                           1. I declare that the information supplied in this application form and the supporting documentation is true
Victoria University                                                                                           and accurate.
                                                                                                           2. I have read a copy of the Carrick Institute of Education (Institute) Course Guide and/or the relevant
Australian Catholic University (ACU)                                                                          information on the Institute’s website.
                                                                                                           3. I have read and understood the Institute’s Fees and Charges Policy, Deferral, Suspension and
                                                                                                              Cancellation Policy and Refund Policy
Homesglen Insititute of TAFE                                                                               4. I acknowledge and agree that any photos or testimonials of me which are used by the Institute are the
                                                                                                              property of the Institute and may be used in the Institute’s promotional material.
University of Tasmania                                                                                     5. I acknowledge and understand that I, or if I am under the age of 18, my parent or legal guardian, will be
                                                                                                              required to sign the Institute’s Student Enrolment Agreement, which will be sent to me with my letter of
                                                                                                              offer.
Griffith University                                                                                        6. I understand that information is collected on the application form and during my enrolment in order to
                                                                                                              meet the Institute’s obligations under the Education Services for Overseas Students Act 2000 (ESOS
University of South Australia                                                                                 Act) and the National Code 2007 to ensure student compliance with the conditions of their visas and
                                                                                                              their obligations under Australian immigration laws generally. The authority to collect this information
                                                                                                              is contained in the ESOS Act and the National Code. Information collected about me on this form and
University of New England
                                                                                                              during my enrolment can be provided, in certain circumstances, to the Australian Government and
                                                                                                              designated authorities and, if relevant, the Tuition Assurance Scheme and the ESOS Assurance Fund
OVERSEAS STUDENT HEALTH COVER                                                                                 Manager. In other instances information collected on this form or during my enrolment can be disclosed
                                                                                                              without my consent where authorised or required by law.
Note: It is compulsory for Student visa holders to have & maintain Overseas Student Health Coverage
                                                                                                           APPLICANT’S SIGNATURE

Please specify type of coverage                               Single                         Family

1 Year .................................................................................................   Date
                                                                                                           This declaration must be signed by a Parent or Legal Guardian if the
2 Years (5% discount applies) ..............................................................               applicant is under the age of 18.
AIRPORT PICKUP & ACCOMMODATION SERVICES                                                                    PARENT’S OR LEGAL GUARDIAN’S SIGNATURE

             I require assistance with airport pickup

             I require assistance with accommodation                                                       Date
If you have selected either of the above, you are required to complete a Homestay & Airport Pick
                                                                                                           SEND YOUR APPLICATION FORM TO
Up application form, which is available from our website www.carrickeducation.edu.au
                                                                                                           The campus where you would like to study.
HOW DID YOU HEAR / LEARN ABOUT CARRICK INSTITUTE                                                           MELBOURNE CAMPUS
OF EDUCATION?                                                                                              Level 4, 246 Bourke Street, Melbourne VIC 3000 Australia
                                                                                                           GPO Box 583 Melbourne VIC 3001 Australia
Website (Please specify)                                                                                   Tel: + 61 3 9650 6877 Fax: + 61 3 9654 6818
                                                                                                           Email melbourneinfo@carrickeducation.edu.au
Exhibition / Seminar (Please specify)                                                                      Catherine Carrick trading as Carrick Institute of Education (CRICOS: 00184J)
                                                                                                           Carrick Institute of Education Pty Ltd (CRICOS: 03008A)
Newspaper (Please specify)
                                                                                                           SYDNEY CAMPUS
Agent (Please specify)                                                                                     Level 4, 540 George Street, Sydney NSW 2000 Australia
                                                                                                           PO Box Q603,QVB Post Office NSW 1230 Australia
                                                                                                           Tel: + 61 2 8236 6877 Fax: + 61 2 8236 6818
Other (Please specify)                                                                                     Email: sydneyinfo@carrickeducation.edu.au
                                                                                                           Catherine Carrick trading as Carrick Institute of Education (CRICOS: 02428M)
                                                                                                           Carrick Institute of Education Pty Ltd (CRICOS: 02920K)
48      live learn experience carrickeducation.edu.au
              institute calendar

           2009 VOCATIOnAl CAlEnDAr
                                                    intake                                   commencement date                        completion date*                        break

            Semester 1 2009                         January                                  12/01/09                                 20/03/09                                2 weeks
                                                    **February                               16/02/09                                 20/03/09                                2 weeks
                                                    April                                    06/04/09                                 12/06/09                                2 weeks
            Semester 2 2009                         June                                     29/06/09                                 04/09/09                                2 weeks
                                                    September                                21/09/09                                 27/11/09                                6 weeks (2010)

           2010 VOCATIOnAl CAlEnDAr
                                                    intake                                   commencement date                        completion date*                        break

            Semester 1 2010                         January                                  11/01/10                                 19/03/10                                2 weeks
                                                    **February                               15/02/10                                 19/03/10                                2 weeks
                                                    April                                    06/04/10                                 11/06/10                                2 weeks
            Semester 2 2010                         June                                     28/06/10                                 03/09/10                                2 weeks
                                                    September                                20/09/10                                 26/11/10                                6 weeks (2011)

           The calendar above applies to all vocational courses at both Melbourne and Sydney campuses.
           * Check the completion date at time of commencement, timetabling may result in a varied completion date.
           ** Intake for all courses other than Commercial Cookery, Patisserie, Hairdressing and Community Welfare Work. This intake has no effect on currently enrolled students.

            2009 HSP CALENDAR                                                     2009 ELICOS CALENDAR                                                  2009 IELTS PREPARATION CALENDAR
            HIGH SCHOOL PREPARATION                                               GENERAL ENGLISH LANGUAGE                                              IELTS PREPARATION
            commences every Monday                                                commences every Monday                                                commences every Monday

           2009 EVE CAlEnDAr
            intake                             commencement date                     completion date                      length of course
            January                            12/01/09                              03/04/09                             12 weeks
            April                              06/04/09                              26/06/09                             12 weeks
            June                               29/06/09                              18/09/09                             12 weeks
            September                          21/09/09                              11/12/09                             12 weeks

           2009 EAP CAlEnDAr
            Sydney                            commencement date                     completion date                       length of course
            January                           05/01/09                              13/03/09                              10 weeks
            February                          16/02/09                              24/04/09                              10 weeks
            April                              27/04/09                             03/07/09                              10 weeks
            June                               08/06/09                             14/08/09                              10 weeks
            August                             17/08/09                             23/10/09                              10 weeks
            October                            12/10/09                             18/12/09                              10 weeks

            Melbourne                          commencement date                     completion date                       length of course
            January                            05/01/09                              13/03/09                              10 weeks
            February                           16/02/09                              24/04/09                              10 weeks
            April                              27/04/09                              03/07/09                              10 weeks
            June                               08/06/09                              14/08/09                              10 weeks
            August                             17/08/09                              23/10/09                              10 weeks
            October                            12/10/09                              18/12/09                              10 weeks
           The calendar above applies to EAP 1 and EAP 2 courses.

           2009 FCE CAlEnDAr
            intake                             commencement date                    completion date                        exam date#
            January 2009                       29/01/09                             06/03/09                               14/03/09
            March 2009                         30/03/09                             05/06/09                               16/06/09
            September 2009                     21/09/09                             27/11/09                               08/12/09
           # Examination delivered by another provider.
V8.11.08




                                                                                                                                          carrickeducation.edu.au live learn experience        49
Melbourne Campus (head office)
Level 4, 246 Bourke Street, Melbourne VIC 3000 Australia
GPO Box 583, Melbourne VIC 3001 Australia
T +61 3 9650 6877 F +61 3 9654 6818
E melbourneinfo@carrickeducation.edu.au

Sydney Campus
Level 4, 540 George Street, Sydney NSW 2000 Australia
PO Box Q603, QVB Post Office NSW 1230 Australia
T +61 2 8236 6877 F +61 2 8236 6818
E sydneyinfo@carrickeducation.edu.au

Offshore Representative Office Beijing China
beijinginfo@carrickeducation.com.cn



carrickeducation.edu.au
Catherine Carrick trading as Carrick Institute of Education VIC CRICOS 00184J NSW CRICOS 02428M ABN 99 745 945 713.
Carrick Institute of Education Pty Ltd VIC CRICOS 03008A NSW CRICOS 02920K ABN 90 129 017 385

				
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