SBA Small Business Resource Guide Central Oklahoma NAWBO

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					                                   BUSINESS
                             SMALL
OKLAHOMA

                                                   RESOURCE
                                                            The Small Business
                                                            Jobs Act:
                                                            Putting America
                                                            Back to Work
                                                            page 32
                                                            PAGE   Getting Started
                                                            9

                                                            PAGE   SBA Loan Programs
                                                            34

                                                            PAGE   Government Contracting
                                                            35




www.SBA.gov • connect with us @   facebook.com/SBAgov   twitter.com/sbagov                  youtube.com/sba
   contents
    SMALL BUSINESS
                                                                                              P R
                                                                                               ublishing
                                                                                                          eni

                                                                                              Publishers of Small Business Resource


                                                                                               Advertising
                                                                                               Phone: 863-294-2812 • 800-274-2812
                                                                                               Fax: 863-299-3909 • www.sbaguides.com


                                                                                               Staff
                                                      2011-2012 OKLAHOMA                       President/CEO
                                                                                               Joe Jensen                   jjensen@reni.net


    FEATURES                                                                                   English Small Business Resource Advertising
                                                                                               Nicky Harvey            nharvey@reni.net

    4         Introduction                            41    Disaster Recovery
                                                                                               Martha Theriault
                                                                                               Kenna Rogers
                                                                                                                    mtheriault@reni.net
                                                                                                                       krogers@reni.net
              4    Administrator’s Letter                   There are several types of
                                                            assistance available to            Production
              5    Regional Administrator’s Letter
                                                            qualified applicants.              Diane Traylor               dtraylor@reni.net
              6    Director’s Message
              8    SBDC and SCORE State               42    Advocacy
                   Director’s Letters                       Watching out for small business
                                                            interests.                         SBA’s Marketing Office:
    9         Getting Started
                                                                                               The Small Business Resource Guide is published

              Everything you need to know
                                                      43    Other Sources of
                                                                                               under the direction of SBA’s Office of Marketing and
                                                                                               Customer Service.
              about setting up, marketing                   Assistance
                                                                                               Editorial Content
              and managing your business.                   Chambers of Commerce can be
                                                                                               marketinghq@sba.gov
              13 Franchising                                a vital resource for the small
              14 Writing a business plan                    business owner.                    Graphic Design
                                                                                               Gary

    17        Regulations
                                                                                               Shellehamer gary.shellehamer@sba.gov

              Knowing the Rules. Paying attention                                              SBA’s participation in this publication is not an
              to detail can save time and money.                                               endorsement of the views, opinions, products or
                                                                                               services of the contractor or any advertiser or other
                                                                                               participant appearing herein. All SBA programs

    21        Financing
                                                                                               and services are extended to the public on a
                                                                                               nondiscriminatory basis.
              Options to start or grow
              your business.                                                                   Printed in the United States of America


    29        Lender Listing
                                                                                               While every reasonable effort has been made
                                                                                               to ensure that the information contained herein
                                                                                               was accurate as of the date of publication, the

    35        Contracting Opportunities
                                                                                               information is subject to change without notice.
                                                                                               Neither the contractor, the federal government, or
              SBA is working to ensure small                                                   agents thereof shall be held liable for any damages

                                                      “Everything you need to know
                                                                                               arising from the use of or reliance on the information
              businesses obtain their fair share of                                            contained in this publication.
              government contracts and
              subcontracts with a number                about setting up, marketing            SBA Publication # MCS-0018
              of programs.
                                                        and managing the revenue of            This publication is provided under SBA Contract
              36 HUBZone
                                                                       ”
                                                                                               # SBAHQ11C0005.
                                                        your business.




            5
              40 Glossary of Terms




                                Ways To Evaluate Your
                                Strengths and Weaknesses
                                                                            Page 10
2 — Small Business Resource   OKLAHOMA                                                                                     Visit us online: www.sba.gov/ok
                                             The U.S. Small Business Administration

                                         F R O M T H E ADM I NI STRATOR


                              E
                      ntrepreneurs and small                          presence. I encourage you to check out the
                      business owners like                            latest SBA news by joining our communities on
                      you continue to create                          Facebook, Twitter and YouTube. Through these
                  jobs and drive our economy                          new online tools, we are more directly engaged
                  forward. This resource guide                        in a dialogue with the small business community
                  has everything you need to                          to learn how SBA can do even more to help you
                  know about the tools and                            grow your business.‪
                  resources that SBA has to
                  offer: from getting an SBA                          The fact is, about two of every three jobs
loan, to securing a federal contract, to using                        created in America each year come from small
our extensive network of 14,000 SBA-affiliated                        businesses, and more than half of working
counselors. Through these “3 Cs” of capital,                          Americans own or work for a small business.
contracts and counseling, we help thousands of                        With your help, we can make sure the SBA is
people every day.‪                                                    meeting its mission and that small businesses
                                                                      like yours will continue to grow and lead our
The new Small Business Jobs Act that President                        nation to full economic recovery, as they’ve done
Obama signed a few months ago strengthens                             throughout U.S. history. ‪
SBA’s efforts in each of these areas. For
example, we permanently raised the top SBA                            If you have any questions that aren’t answered
loan sizes in our two most popular programs                           in this guide, please go to www.sba.gov, or call
from $2 million to $5 million. Also, the Jobs Act                     or walk in to your local district office. We stand
strengthens the federal government’s ability to                       ready to help you in whatever way we can.
ensure that more small businesses can compete
for federal contracts on a level playing field.‪                      Warm regards,

In addition, we recently overhauled www.sba.
gov. Now you can find information about SBA                           Karen G. Mills
programs more quickly than ever before. At                            Administrator
the same time, we beefed up our social media                          Small Business Administration


    About the SBA
    www.sba.gov
    Your Small Business Resource
   Every year, the U.S. Small Business Administration and its         	   •	 Growing	a	Business
   nationwide network of partners help millions of potential and      	   •	 Opportunities	in	Contracting
   current small business owners start, grow and succeed.             	   •	 Recovering	From	Disaster
                                                                      	   •	 A	Voice	for	Small	Business	in	Government
   Resources and programs targeting small businesses provide an
   advantage necessary to help small businesses effectively compete   Visit	SBA	online	at	www.sba.gov	for	24/7	access	to	small	business	
   in the marketplace and strengthen the overall U.S. economy.        news, information and training for entrepreneurs.

   SBA offers help in the following areas:                            All SBA programs and services are provided on a nondiscriminatory
   	 •	 Starting	a	Business                                           basis.
   	 •	 Financing	a	Business


4 — Small Business Resource   OKLAHOMA                                                                             Visit us online: www.sba.gov/ok
                                         The U.S. Small Business Administration

                                  F R O M T H E R E GI ONAL ADM I NI STRATOR
       Regional Administrator for SBA’s Region VI


                                  T
                                 he U.S. Small
                                 Business
                                 Administration
                        is helping America’s
                        entrepreneurs and small
                                                              businesses during a time when traditional
                                                              credit was frozen. And, the support from the
                                                              lending community has been tremendous
                                                              in helping us provide capital to small
                                                              businesses for our five states representing
                        businesses throughout                 Region VI.
                        the U.S. We know that
                        small businesses are                  The SBA wants to make sure small
                        critical to the strength of           businesses know how to do business with
       our economy. SBA is taking an active role              the federal government. And, because of
       to help entrepreneurs and small business               the 19 provisions contained in the Jobs
       owners to start-up, grow and compete                   Act, there are greater opportunities for
       globally.                                              selling your products and services to the
                                                              government which was implemented by
       SBA plays an important part in the success             President Obama.
       of small businesses by providing access to
       capital, counseling, technical assistance,             SBA has a network of counselors
       federal contracting opportunities and                  dedicated to supporting the small business
       exporting assistance.                                  communities: Small Business Development
                                                              Centers, Women Business Centers,
       Small businesses have created 67 percent               SCORE and Veterans Business Outreach
       of private sector jobs over the past 17 years.         Centers. The Jobs Act provided grants to
       And, it is our entrepreneurs and small                 Small Business Development Centers to
       business owners that will drive America’s              fund counseling projects in areas such as
       ability to innovate, stay competitive across           exporting to help small businesses start or
       the globe and win the future.                          strengthen their exporting.

       SBA always talks about our three Cs –                  We are confident that the tools and
       capital, contracting and counseling and how            resources SBA has to offer will help
       we are helping entrepreneurs and small                 entrepreneurs and small business owners
       business owners. This Resource Guide                   throughout the country. Contact your
       provides information on all of SBA programs            local SBA district office with any additional
       and services available to them.                        questions or visit SBA’s redesigned Web site:
                                                              www.sba.gov. Also, you can now follow
       The Recovery Act and the Small Business                SBA on Facebook and Twitter.
       Jobs Act signed into law by President
       Obama has provided entrepreneurs                       Warmest Regards,
       and small business owners with greater
       access to capital. In fact through key loan            Yolanda Garcia Olivarez
       enhancements, SBA supported $42 billion                Regional Administrator
       in lending and helped thousands of small               Small Business Administration



Visit us online: www.sba.gov/ok                                                       OKLAHOMA Small Business Resource —   5
                                                         Message From The District Director

OKLAHOMA
SBA Staff Listing                                                                   Rules For Success
www.sba.gov/ok
                                                                                   Like today’s small businesses, large corporate success stories
                                                                                   started with only an entrepreneur and a dream.
District Director             8(a) BUSINESS
Dottie Overal                 DEVELOPMENT




                                                         T
405-609-8011                  PROGRAM/
dorothy.overal@sba.gov        CONTRACTING
                                                                           oday, small businesses are       In addition to guaranteeing loans, learn
Deputy District Director      Business Opportunity
Tim Jeffcoat                  Specialist                                   more important than ever.        how government contracting may add
405-609-8020                  L. Pat Smith                                 Facing unprecedented             value to your business. SBA’s Government
timothy.jeffcoat@sba.gov      405-609-8027                                 economic challenges,             Contracting Business Development Program
                              louise.smith@sba.gov
                                                                           entrepreneurs with a creative,   creates an opportunity for small businesses
Lead Business
Development Specialist        Business Opportunity       resilient, and innovative spirit, are expected     owned by socially and economically
Fred Munden                   Specialist                 to lead Oklahoma’s vital recovery. Nearly          disadvantaged individuals to grow through the
405-609-8017                  Veterans Affairs Officer   50% of the jobs created here result from a         education of the procurement process. SBA
fred.munden@sba.gov           John D. Veal, Jr.
                                                         dream fulfilled, a vision expanded, or a big       also plays a major role in the government’s
                              405-609-8023
Economic Development          john.veal@sba.gov          idea that became a household name. With            disaster relief efforts by making low-interest
Specialist                                               a diverse and dynamic economy fueled by            recovery loans to both homeowners and
Pam Walker                    Business Opportunity       strategic alliances, partners across the state     businesses.
405-609-8013                  Specialist
                                                         are committed to helping your small business
pam.walker@sba.gov            Vanessa Woodfork
                              405-609-8029               succeed.                                           These are just a few examples of how our
Economic Development          vanessa.woodfork@sba.gov                                                      staff, experienced counselors and valued
Specialist                                               The Oklahoma Small Business Resource               financial partners can be accessed through
Darla Booker                  PROCUREMENT                Guide is designed to connect you with our          this Guide to support your business.
405-609-8012
darla.booker@sba.gov          Procurement Center         partners and SBA team to help your business        Their locations and contact numbers are
                              Representative/            develop and create jobs. Whether it is taking      listed on the following pages. A visit to
Economic Development          Commercial Market          the first step to start a business or expanding    our website www.sba.gov/ok or a call to
Specialist                    Representative             to the next level, the Small Business              1-800-U-ASKSBA (1-800-827-5722) may
Tina Jackson                  Terri Shook
405-609-8010                  405-609-8026               Development Centers, Women’s Business              quickly provide the connection you need to
quanzella.jackson@sba.gov     teresa.shook@sba.gov       Centers and SCORE, each partially funded           get started.
                                                         by the SBA, provide free counseling and
LENDER RELATIONS              LEGAL                      technical assistance.                              Sincerely,
Lender Relations Specialist   District Counsel
Sandra Ransome                Rosalee Morris             As the nation’s largest single financial backer
405-609-8019                  405-609-8015               of small businesses, SBA guaranteed loans
sandra.ransome@sba.gov        rosalee.morris@sba.gov     are made by SBA lending specialists in our
                                                                                                          Dorothy “Dottie” Overal
Lender Relations Specialist   Paralegal Specialist       Oklahoma banks, certified development
Cindi Anderson                Paula Music Green          companies and lenders located throughout         District Director
405-609-8018                  405-609-8016               the nation. To help prepare for a mutually       SBA’s Oklahoma District Office
cindi.anderson@sba.gov        paula.music@sba.gov        beneficial banking experience, SBDC, WBC
Program Support Assistant                                and SCORE partners can evaluate your
Bobbie DeBerry                                           financing options, review a proposed business
405-609-8022                                             acquisition or help with a fixed asset purchase.
roberta.deberry@sba.gov




6 — Small Business Resource   OKLAHOMA                                                                                           Visit us online: www.sba.gov/ok
                                                                                                                        The SBA helps business
                                                                                                                        owners grow and expand
  Doing Business in Oklahoma                                                                                            their businesses every day.

THE OKLAHOMA OFFICE                                              SERVICES AVAILABLE                                     • Special loan programs are available
The Oklahoma District Office is                                    • Financial assistance for new                         for businesses involved in
responsible for the delivery of SBA’s                                or existing businesses through                       international trade.
many programs and services throughout                                guaranteed loans made by area bank
                                                                     and non-bank lenders.                              • A Veterans Affairs Officer is
the state’s 77 counties. The District
                                                                                                                          available to assist veterans. Please
Director is Dottie Overal. The District                                                                                   contact John D. Veal Jr. at 405-609-
                                                                   • Free counseling, advice and
Office is located at 301 N.W. 6th Street,                                                                                 8023 or e-mail: john.veal@sba.gov.
                                                                     information on starting, better
Suite 116, Oklahoma City, OK 73102.                                  operating or expanding a small
Office hours are from 8:00 AM until 4:30                             business through SCORE, Small
PM, Monday through Friday.                                           Business Development Centers
                                                                     (SBDC) and Women’s Business
SBA guaranteed over 1,000 loans to start
or expand Oklahoma small businesses
                                                                     Centers (WBC).
                                                                                                                       We Welcome Your
during fiscal years 2009 and 2010.                                 • Resource Partners conduct training                Questions
These loans were valued at more than                                 events throughout the district - some
$309 million. Oklahoma SBA resource                                  require a nominal registration fee.               For extra copies of this publication or
partners counseled and/or trained over                                                                                 questions please contact:
19,000 entrepreneurs during fiscal years                           • Assistance to businesses owned
2009 and 2010. These accomplishments                                 and controlled by socially and                    Oklahoma District Office
                                                                     economically disadvantaged                        301 N.W. 6th Street, Suite 116
have had a big impact on the local
                                                                     individuals through the Business
economy and in creating jobs.                                                                                          Oklahoma City, OK 73102
                                                                     Development Program.
                                                                                                                       Tel: 405-609-8000 Fax: 405-609-8990
CONTACTING THE OKLAHOMA                                            • A Women’s Business Ownership
                                                                     Representative is available to assist             SBA Answer Desk: 800-827-5722
DISTRICT OFFICE
                                                                     women business owners. Please
For program and service information,                                                                                   Website: www.sba.gov/ok
                                                                     contact Pam Walker at 405-609-8013
please call 405-609-8000.                                            or e-mail: pam.walker@sba.gov.



                                                                 own business, so we can control our destiny.
                                  SUCCESS STORY                  We kept our eyes open.”                              “I owe the BancFirst team a ton of credit,”
                                                                                                                      Crandall said. “They understand what the SBA
                                  Sandler Training
                                  Mike Crandall, Owner           One day, “out of the blue” a good friend from        needs and were able to expertly expedite that
                                                                 another state phoned Crandall to tell him about      entire process. Working with a great partner
                                  3000 United Founders Blvd.     Sandler Training, and how it was changing his        like Linda Glass and the BancFirst team made
                                  Ste. 224                       life. Being passionate about helping others grow     the process wonderful.”
                                  Oklahoma City, OK 73112
                                  405-844-1700                   his curiosity led him to research the company.
                                  405-844-1701 Fax               When Crandall found out the franchise was            Wonderful things are still happening for
                                  mike.crandall@sandler.com      not in Oklahoma, a light bulb went off. This         Crandall and Sandler Training. Just recently
                                  www.customgrowth.sandler.com   eventually led him and his wife Doyce to attend      Crandall moved to a larger office space and
There are two characteristics Mike Crandall says                 a Sandler Training Franchise Discovery Day. “I       launched two new programs. The Strategic
he’s always had: an entrepreneurial spirit and                   realized this may be the business opportunity        Management Solutions Program for managers
a passion for helping others succeed. Today,                     we’ve been looking for. All the stars lined up,      and leaders helps attendees increase their
Crandall has merged those characteristics                        so speak.”                                           managerial and leadership skills, recruit higher
with patience, perseverance and right timing                                                                          level applicants, and lead their employees
to launch Sandler Training in Oklahoma. He                       After completing a business plan and financial       to increase productivity and generate more
provides coaching, consulting and training                       projections, Crandall was ready to speak with        revenue. The Strategic Customer Care Program
in leadership, management, sales, business                       Linda Glass at BancFirst to discuss financing.       targets front-line employees and provides
development, communications and customer                         Within a week of filling out the loan forms,         training in communication and listening skills
service.                                                         Crandall launched Sandler Training in                designed to raise client satisfaction, increase
                                                                 Oklahoma with the backing of the U.S. Small          customer retention, and boost word-of-mouth
“It’s a dream come true for me,” Crandall said.                  Business Administration. The SBA 7(a) loan was       customer referrals.
“I’ve always been passionate about helping                       used for franchisee fees, start-up and operating
others. And now I get to do that, while making                   capital.                                             In 2011, Crandall was awarded the Sandler
a living for my family.”                                                                                              Training Rising Star Award for rapid franchise
                                                                  “Because of the SBA loan, we did not have           start-up and growth. Only five percent of
After 20 years leading efforts in management,                    to rely on credit card debt and eating ramen         Sandler franchisees achieve this distinction.
sales, marketing and client relations, Crandall                  noodles to start the business,” Crandall said. “It   In July 2011, he was honored by the Business
fell victim to corporate restructuring. But long                 was another part of the stars lining up. The SBA     Time’s of Edmond as one of Top 20 Under 40,
before that happened, Crandall’s entrepreneurial                 loan allowed us to progress much more rapidly        influencing the business community, for his
wheels were turning. “For about six years, my                    and efficiently than would have been possible        extraordinary talents and hard work developing
wife and I had been talking about starting our                   otherwise”                                           leaders.

                                                                                                                                                     continued on page 30


Visit us online: www.sba.gov/ok                                                                                                   OKLAHOMA Small Business Resource —   7
                                               The U.S. Small Business Administration

                                                              M ESSAGES
                                MESSAGE FROM THE OKLAHOMA SMALL BUSINESS DEVELOPMENT CENTERS
                                STATE DIRECTOR
                                Greetings to Oklahoma’s Entrepreneurs!    The Oklahoma SBA Resource Guide is a great tool for small business
                                                                          owners and those planning to start a business. Extensive business
                            The Oklahoma Small Business                   support information is provided in the Guide as well as contact
                            Development Center Network (OSBDC)            information for the OSBDC and resource partners. See pages 12 and
                            is a statewide small business development     13.
                            program now in its 27th year as a leading
                            resource partner of the U.S. Small            If you are seeking assistance to improve your business operations or
                            Business Administration in Oklahoma.          looking for help in successfully launching a new business, contact the
The Network also partners with the Oklahoma Department of                 OSBDC at 580-745-2877 or visit our website at www.osbdc.org for
Commerce, several of the universities and colleges of Oklahoma and        more information about our services or contact information for our
many additional organizations such as Chambers of Commerce, banks         regional and local service centers.
and business lenders, and regional and local economic development
agencies.                                                                 I wish you the greatest success in your enterprise and entrepreneurial
                                                                          adventures.
OSBDC provides high quality business counseling and management
education services to existing business owners or new entrepreneurs       Sincerely,
seeking to start or expand a small business in Oklahoma. Services
are provided through a statewide network of 13 offices in all areas       William D. Carter, PhD
of Oklahoma plus through many satellite offices and are focused on        State Director
helping small businesses meet operational challenges, find capital for    Oklahoma Small Business Development Center
expansion, address changes in the economy and plan for the future.
Small business management counseling is provided without charge.
OSBDC assists nearly 5,000 small business owners in Oklahoma every
year.




                                MESSAGE FROM THE OKLAHOMA STATE DIRECTOR SCORE

                                SCORE is proud to be a part of the        plans they need to navigate their way to small business success.
                                Oklahoma SBA Resource Guide.
                                                                          In Oklahoma we have SCORE Chapters in Oklahoma City,
                           SCORE is a nonprofit association               Ardmore, Tulsa and Grove. (A list of these chapters and contact
                           dedicated to educating entrepreneurs and       information may be found on page 11).
                           helping small businesses start, grow, and
                           succeed nationwide. SCORE is a resource        Oklahoma SCORE volunteers represent a wide range of business
                           partner with the U.S. Small Business           and professional experience in both the private and public sectors.
Administration), and has been mentoring small business owners for         Experience includes corporate management, marketing and sales
more than 40 years.                                                       expertise, Information Technology, social networking, retail, etc.

SCORE is a valuable network of 13,000+ volunteers who offer small         Please feel free to contact the SCORE chapter nearest you or visit our
business entrepreneurs confidential business counseling services at no    national website, www.score.org, for more information about available
charge. SCORE volunteers have the knowledge and experience to             SCORE services.
help any small business owner get the help they need. Our dedicated
volunteers represent over 270,000 years of experience across 62           Good luck in your business endeavors!
industries.
                                                                          Sincerely,
SCORE also provides local workshops and events throughout
the country to connect small business owners with the people and          Jim Orebaugh
information they need to start, grow, and maintain their businesses, as   SCORE District Director, Oklahoma
well as online workshops available 24/7. SCORE provides resources,
templates and tools to assist entrepreneurs in developing tools and


8 — Small Business Resource   OKLAHOMA                                                                                    Visit us online: www.sba.gov/ok
                                              INTRODUCT I ON

                                  GETTING STARTED
                             The SBA Can Help You Start and Expand Your Business
                                                                                       country. To find your local district office
                                                                                       or SBA resource partner, visit
                                                                                       www.sba.gov/sba-direct.
                                                                                          These professionals can also help
                                                                                       with writing a formal business plan,
                                                                                       locating sources of financial assistance,
                                                                                       managing and expanding your business,
                                                                                       finding opportunities to sell your goods
                                                                                       or services to the government, and
                                                                                       recovering from disaster.

                                                                                       SBA’S RESOURCE PARTNERS
                                                                                       SCORE
                                                                                          SCORE is a national network of more




E
             very year, the U.S. Small     • More than 20 free online courses and      than 12,000 entrepreneurs, business
             Business Administration         workshops available.                      leaders and executives who volunteer
                                           • Online, interactive assessment tools      as mentors to America’s small business.
             and its nationwide network
                                             are featured and used to direct clients   SCORE helps entrepreneurs start
             of resource partners help       to appropriate training.                  businesses, grow companies and create
             millions of potential and       Course topics include a financial         jobs in local communities.
existing small business owners start,     primer keyed around SBA’s loan-                 SCORE matches you with a mentor
grow and succeed.                         guarantee programs, a course on              whose personality and skills are a good
   Whether your target market is global   exporting, and courses for veterans          fit for your business needs. Whether
or just your neighborhood, the SBA and    and women seeking federal contracting        you are a start-up business or growing
its resource partners can help at every   opportunities, as well as an online          company, you can meet with a mentor
stage of turning your entrepreneurial     library of business publications and         for free and confidential advice.
dream into a thriving business.           articles.                                       SCORE mentors are part of your
   If you’re just starting, the SBA and      Find the SBTN at                          local community. The volunteer experts
its resources can help you with loans     www.sba.gov/training.                        understand local business licensing
and business management skills. If                                                     rules, economic conditions and lending
you’re already in business, you can use   Where To Go To Get Started                   standards. You will find a SCORE office
the SBA’s resources to help manage           Our resources include the SBA’s           in your community and often a location
and expand your business, obtain          district offices serving every state         at your local Chamber of Commerce,
government contracts, recover from        and territory, over 350 chapters of          bank or SBA office.
disaster, find foreign markets, and       SCORE – Counselors to America’s                 SCORE mentoring is available at
make your voice heard in the federal      Small Businesses, approximately 900          over 350 offices nationwide. SCORE
government.                               Small Business Development Centers,          offers local small business workshops
   You can access SBA information         approximately 110 Women’s Business           at modest fees on popular topics such
                                          Centers and 16 Veterans Business             as increasing sales, managing cash flow
online 24 hours a day at
                                          Outreach Centers located across the          and marketing your business.
www.sba.gov or visit one of our local
offices for assistance.

SBA’s Online Training
                                                                                   • You get to be your own boss.
  SBA provides small businesses
with free online courses, workshops,        ON THE UPSIDE                          • Hard work and long hours directly benefit you,
learning tools and business-readiness                                                rather than increasing profits for someone else.
assessments.                                It’s true, there are a lot of          • A new venture is exciting.
  Key Features of the Small Business        reasons not to start your
Training Network:                           own business. But for the              • Earnings and growth potential are unlimited.
  Training is available anytime and         right person, the advantages
                                            of business ownership far              • Running a business will provide endless
anywhere—all you need is a computer
                                            outweigh the risks.                      variety, challenges and opportunities to learn.
with Internet access.

Visit us online: www.sba.gov/ok                                                                      OKLAHOMA Small Business Resource —   9
   EVALUATE                                 SCORE has helped more than 8.5
                                          million entrepreneurs nationwide.
                                                                                     than 80 percent reported that the
                                                                                     information they received from their
                                          You can count on SCORE as a trusted        SBDC counselor was valuable. Similarly,
  Start by evaluating your                resource to offer in-depth mentoring,
                                          sound advice and guidance to tools and
                                                                                     more than 50 percent reported that
                                                                                     SBDC assistance was useful with the
  strengths and weaknesses                resources that can help you succeed as a
                                          business owner.
                                                                                     decision to start a business. More than
                                                                                     40 percent of long-term clients, those
                                            For 24/7 access to advice and online     receiving 5 hours or more of counseling,
                                          webinars on topics such as starting,       reported an increase in sales and 38
                                          growing, marketing and e-commerce          percent of long term clients reported an
                                          for small business, visit SCORE online.    increase in profit margins.
  1. Are you a self-starter?              With expertise in more than 600 skill         SBDC counseling generally
     It will be up to you – not           areas, you can find a SCORE mentor         consists of assistance with business
     someone else telling you – to        online at www.score.org or at one of       plans, access to capital, franchising,
                                          SCORE’s offices. Call 1-800-634-0245       manufacturing, international trade,
     develop projects, organize your
                                          for the office nearest you.                high-tech endeavors, contracting,
     time and follow through on                                                      energy efficiency, marketing, technology
     details.                             Oklahoma SCORE Locations                   and other growth strategies. SBDC
                                                                                     training is geared toward the needs of
  2. How well do you get along            ARDMORE                                    the local business community, focusing
                                             P.O. Box 1585
     with different personalities?                                                   on the fundamentals required to start,
                                             Ardmore, OK 73402
     Business owners need to                 580-226-2620 • 580-226-2620 Fax         purchase, operate and grow a small
                                             score633@brightok.net                   business.
     develop working relationships
                                                                                        Particular emphasis in the SBDC
     with a variety of people including   NORTHEAST OKLAHOMA                         program includes green business
     customers, vendors, staff,              201 S. Main                             technology, disaster recovery and
     bankers, lawyers, accountants and       Grove, OK 74344                         preparedness, importing and exporting,
     consultants. Can you deal with a        918-787-2796 • 918-787-2796 Fax         electronic commerce, technology
                                             score595@greencis.net
     demanding client, an unreliable                                                 transfer and regulatory compliance.
     vendor or a cranky staff person?     OKLAHOMA CITY                              A number of centers in SBDC
                                             301 N.W. Sixth St., Ste. 116            network have specialized programs
                                             Oklahoma City, OK 73102                 dedicated to technology assistance and/
  3. How good are you at                     405-609-8004 • 405-609-8990 Fax         or international trade. The SBDC
  making                                     info@okcscore.org                       programs also promote green buildings
     decisions?                                                                      and green job growth, provide assistance
     Small business owners are            TULSA                                      to veterans and communities affected
                                             907 S. Detroit, Ste. 1012
     required to make decisions              Tulsa, OK 74120                         by defense cutbacks, and reach out to
     constantly, often quickly, under        918-581-7462 • 918-581-6908 Fax         communities that have been negatively
                                             consult@tulsascore.org                  affected by industry cutbacks, closures
     pressure.
                                                                                     or natural disasters.

  4. Do you have the physical and         SMALL BUSINESS                                During the past quarter century,
                                                                                     through a unique mix of federal funding
     emotional stamina to run a           DEVELOPMENT CENTERS                        along with matching state and private
     business?                               The Small Business Development          sector resources, the program has
     Business ownership can be            Center program has been vital to SBA’s     increased its return on investment.
     challenging, fun and exciting. But   entrepreneurial outreach for more          Through federal grants, the SBDCs in
                                          than 25 years. It has become one of        every state and territory provide the
     it’s also a lot of hard work. Can
                                          the largest professional small business    foundation for the economic growth
     you face 12-hour workdays six or                                                of small businesses. These small
                                          management and technical assistance
     seven days a week?                   networks in the nation. With nearly        businesses in turn advance local and
                                          900 locations across the country, SBDCs    regional economic development through
  5. How well do you plan and             offer existing and future entrepreneurs    the generation of business revenues, job
     organize?                            free one-on-one expert business advice     creation and job retention. In fiscal 2010,
     Research indicates many              and low-cost trainings. All counseling     SBDC business advisors helped more
                                          and training sessions are conducted by     than 13,600 entrepreneurs start new
     business failures could have been
                                          qualified small business professionals     businesses or roughly 37 new business
     avoided through better planning.                                                starts per day.
                                          and many are offered online.
     Good organization – of financials,      A nationwide study of the impact           The SBDC network provided
     inventory, schedules, production     of the SBDC program highlights the         counseling services to over 107,000,
     – can help avoid pitfalls.           results of SBDC assistance. The study      now entrepreneurs, approximately
                                          illustrates the significance of the SBDC   101,000 existing businesses and training
                                          program’s focus on establishing long-      services to approximately 380,000 clients
                                          term counseling relationships with         in fiscal 2010.
                                          clients. Of the clients surveyed, more

10 — Small Business Resource   OKLAHOMA                                                                  Visit us online: www.sba.gov/ok
  In fiscal 2010, SBDC clients acquired
loans, venture capital and the infusion of
                                                   LAWTON
                                                   Southwestern Oklahoma State University
                                                                                                    WOMEN’S BUSINESS CENTERS
equity totaling $3.8 billion, an increase          Lawton Satellite                                    The SBA’s Women Business Center
over the $3.6 billion SBDC clients                    Mary Eichinger, Coordinator                   program is a network of approximately
obtained in fiscal 2008 and in 2009                   711 S.W. “D”, Ste. 203                        110 community-based centers which
combined. Of the $3.8 billion in capital
                                                      Lawton, OK 73501-4509                         provide business training, counseling,
                                                      mary.eichinger@swbell.net                     mentoring and other assistance geared
obtained by SBDC clients, over 19% took               580-248-4946 • 580-357-4964 Fax
the form of SBA guaranteed loans with                                                               toward women, particularly those
81% in capital acquired from banks and                                                              who are socially and economically
                                                   MIDWEST CITY
conventional lenders as well as angel              Rose State College                               disadvantaged. While the services are
investors and venture capitalists.                    Victoria Armstrong, Director                  focused on women, approximately 30%
  For information on the SBDC                         6420 S.E. 15th St.                            of the WBC clients are men. WBCs
program, visit www.sba.gov/sbdc.                      Midwest City, OK 73110                        are located in nearly every state and
                                                      varmstrong@rose.edu                           U.S. territory and are partially funded
                                                      405-733-7348 • 405-733-7495 Fax               through a cooperative agreement with
OKLAHOMA SMALL BUSINESS
DEVELOPMENT CENTERS                                                                                 the SBA.
                                                   MUSKOGEE
                                                   Northeastern State University                       To meet the needs of women
ADA                                                                                                 entrepreneurs, the WBCs offer services
                                                      Sharon Nichols, Business Development
East Central University                                                                             at convenient times and locations,
                                                      Specialist
     Ann Ritter, Director                                                                           including weekends. Many WBCs are
                                                      P.O. Box 549
     1100 E 14th St., #S-73
     Ada, OK 74820-6915
                                                      Muskogee, OK 74402                            located at non-profit host organizations
                                                      nichol22@nsuok.edu                            that offer a wide variety of services in
     aritter@ecok.edu
                                                      918-444-5412 • 918-458-2106 Fax               addition to the services provided by the
     580-436-3190 • 580-436-5616 Fax
                                                                                                    WBC. Many of the WBCs also offer
ALVA                                               OKLAHOMA CITY
                                                   Langston University                              training and counseling and provide
Northwestern Oklahoma State University                                                              materials in different languages in
                                                      Della Dean, Director
     Jeanne Cole, Coordinator                                                                       order to meet the diverse needs of the
                                                      4205 N. Lincoln Blvd.
     709 Oklahoma Blvd.
                                                      Oklahoma City, OK 73105                       communities they serve.
     Alva, OK 73717-2799
     jmcole@nwosu.edu
                                                      dmdean@lunet.edu                              In fiscal year 2010, the WBC program
                                                      405-530-7519 • 405-962-1639 Fax               counseled and trained more than
     580-327-8608 • 580-327-8408 Fax
                                                                                                    160,000 clients, creating local economic
BROKEN ARROW                                       University of Central Oklahoma                   growth and vitality.
                                                      Susan Urbach, Director
Northeastern State University                                                                          WBCs often deliver their services
                                                      One Santa Fe Plaza, Ste. 100
     John Blue, Director ext. 6282                                                                  through long term training or group
                                                      Oklahoma City, OK 73102
     3100 E. New Orleans                                                                            counseling, both of which have shown to
                                                      surbach@uco.edu
     Broken Arrow, OK 74014
                                                      405-232-1968 • 405-232-1967 Fax               be effective. WBC training courses are
     Bluejr@nsuok.edu
     918-449-6280 • 918-449-6284 Fax                                                                often free or are offered at a small fee.
                                                   PONCA CITY                                       Some centers will also offer scholarships
DURANT                                             Northwestern Oklahoma State University           based on the client’s needs
*OSBDC State Office*                               Ponca City Satellite                             While most WBCs are physically
                                                      Rebecca Smith, Business Development
Southeastern Oklahoma State University                                                              located in one designated location, a
                                                      Specialist
     Bill Carter, State Director                                                                    number of WBCs also provide courses
                                                      2015 N. Ash, Ste. D118
     1405 N. 4th Ave./PMB 2584                                                                      and counseling via the Internet, mobile
                                                      Ponca City, OK 74601
     Durant, OK 74701-0609
     wcarter@se.edu
                                                      rlsmith@nwosu.edu                             classrooms and satellite locations.
                                                      580-718-4285                                     To find the nearest SBA WBC or to
     580-745-2877 • 580-745-7471 Fax
                                                                                                    learn more about SBA programs and
Southeastern Oklahoma State University             TULSA                                            services, visit www.sba.gov/women.
     Bregen Heitz, Business Development
                                                   Northeastern State University
     Specialist
                                                      Tulsa Satellite Tulsa Chamber of Commerce     Oklahoma Women’s Business Centers
                                                      Bill Mount, Business Development Specialist
     1405 N. 4th Ave./PMB 2584
     Durant, OK 74701-0609
                                                      2 W. 2nd St.                                  DURANT
                                                      Tulsa, OK 74523                                  Contact: Dr. Barbara Rackley
     bheitz@se.edu
                                                      bilmount@tulsachamber.com                        Rural Enterprises of Oklahoma, Inc.
     580-745-2954 • 580-745-7471 Fax
                                                      918-583-2676 • 918-599-6173 Fax                  2912 Enterprise Blvd./P.O. Box 1335
ENID                                                                                                   Durant, OK 74702
Northwestern Oklahoma State University             WEATHERFORD                                         barbara@ruralenterprises.com
     Missy Cole, Business Development Specialist
                                                   Southwestern Oklahoma State University              800-658-2823 • 580-920-2745 Fax
                                                      Lisa Thiessen, Business Development
     2929 E. Randolph                                                                               OKLAHOMA CITY
                                                      Specialist
     Enid, OK 73701-4667                                                                               Contact: Jennifer Edwards
                                                      100 Campus Dr.
     jmcole@nwosu.edu                                                                                  Rural Enterprises of Oklahoma, Inc.
                                                      Weatherford, OK 73096
     580-213-3197 • 580-213-3196 Fax                                                                   Presbyterian Health Foundation Research
                                                      lisa.thiessen@swosu.edu
                                                      580-774-7095 • 580-774-7096 Fax                  Park
                                                                                                       800 Research Pkwy., Ste. 305
                                                                                                       Oklahoma City, OK 73104
                                                                                                       jedwards@ruralenterprises.com
                                                                                                       405-319-8190 • 405-319-8194 Fax

Visit us online: www.sba.gov/ok                                                                              OKLAHOMA Small Business Resource —   11
MICROLOAN PROGRAM                                         low-income, minority, and veteran
                                                          entrepreneurs and others interested in
                                                                                                                YOU?
INTERMEDIARIES                                            starting a microbusiness.                                There is simply no way to eliminate
  The Microloan program is operated                                                                             all the risks associated with starting
through a network of approximately                        ARE YOU RIGHT FOR SMALL                               a small business, but you can improve
                                                                                                                your chances of success with good
160 intermediaries nationwide. It
provides business based training and                      BUSINESS OWNERSHIP?                                   planning, preparation, and insight.
technical assistance to very small                           Most new business owners who                       Start by evaluating your strengths and
“microbusinesses” –10 employees or                        succeed have planned for every phase of               weaknesses as a potential owner and
fewer – that are interested in starting or                their success. Thomas Edison, the great               manager of a small business. Carefully
growing their businesses. Such training                   American inventor, once said, “Genius                 consider each of the following questions:
and technical assistance includes                         is 1 percent inspiration and 99 percent                  • Are you a self-starter? It will be
general business education, business                      perspiration.” That same philosophy also                   entirely up to you to develop projects,
planning training, industry-specific                      applies to starting a business.                            organize your time, and follow through
training, and other support for new and                      First, you’ll need to generate a little                 on details.
growing microbusinesses. Microloan                        bit of perspiration deciding whether
program intermediaries also provide                       you’re the right type of person to start
small business loans of up to $50,000.                    your own business.                                       • How well do you get along with
The program is available to women,                        IS ENTREPRENEURSHIP FOR                                    different personalities? Business


           SUCCESS
           S T O R Y
                                Interim Solutions For Government
                           Gerald Williams                adjudication of background investigations on           “We’ve been blessed with people and
                           Owner                          individuals who need a “Top Secret” security        things occurring in our business that I can’t
                                                          clearance. Gerald hired a retired FBI agent to      take credit for,” Gerald said. ISG operated
                           2224 N.W. 50th St., Ste. 293   perform the work, and the company received          practically rent free out of the Fred Jones
                           Oklahoma City, OK 73112        financing through a BancFirst-funded $50,000        Business Development Center (an Oklahoma
                           405-286-0915
                                                          SBA-guaranteed contract line of credit. The         certified Small Business Incubator) for almost
                                                          money was used to finance the direct labor          five years. “I can see God’s hand moving in
                                                          and material costs associated with performing       many areas of our company. I have to take the
                                                          the contract. This contract continued to grow       opportunity to give God the glory and praise.”
                                                          during 2005-2006 and Gerald brought on more            Also critical to the success of ISG has
                              When Gerald                 retired FBI agents.                                 been the addition of two of Gerald’s former
                              Williams retired early         In 2006, the company received their first        co-workers: Richard Rodine, an FAA retiree,
    from the Federal Aviation Administration              contract with FAA to provide training in Ft.        who is now executive vice president, and
    (FAA), he couldn’t sit still very long. After         Worth, TX and Albuquerque, NM. The ISG              Robert Igo, an FAA retiree, who now
    four years of working on his land out in              employee base rose to 25 and as the business        serves the company as the vice president of
    the country and enjoying the grandkids, he            grew, the working capital (payroll) needs of        aviation support.“As you start to grow, you
    decided to create a “part-time” job for himself       the company grew as well. BancFirst funded          have to bring in quality people to help you
    running a home-based business to provide              a $750,000 contract line to service the new         manage your growth,” Gerald said. Marty
    support services to the federal government.           contracts received. Everything seemed pretty        Mulholland, another federal retiree (FBI) and
    Today, his company, Interim Solutions for             stable for ISG until December 2007.                 Gerald’s first employee has become their vice
    Government (ISG), has grown from two                     “Right at Christmas, we received                 president of investigative services.
    employees and $50,000 in revenues to 190              notification we had just been awarded                  About 86 percent of ISG’s workforce is
    employees with more than $13 million in               three contracts that would start Jan. 1 at          composed of federal retirees, either military
    revenues. He says he owes his success, in part,       14 locations,” Gerald said. “It was a busy          or civilian. “We’ve been blessed to be able
    to the U.S. Small Business Administration. In         Christmas! But, this time we were prepared.         to get a top caliber of people,” Gerald said.
    2011 Gerald was named the SBA’s Oklahoma              We anticipated winning and we had the               “Retirees know other retirees nationwide, so
    Small Business Person of the Year.                    employees in place and the SBA line of credit       we are able to keep a good pool of employees.
       A U.S. Army service-disabled veteran,              was in place, and it worked!”                       Federal retirees are such a wonderful resource
    Gerald worked for 20 years at FAA and                    The three new contracts catapulted ISG into      for federal contracts, but you have to stay
    retired at the age of 50 as the manager of the        a growth spurt. The number of employees             on top of things, because as a whole, retirees
    Operational Support Division at the FAA               increased to near 100 and the company was           don’t want to work 40 hours a week,” Gerald
    Academy. “I knew training backwards and               approved for the SBA maximum loan amount            laughed. “And, some retire again.”
    forwards,” he said. “When I started my                of $2 million. Later in 2008 ISG was awarded           ISG employs workers in Colorado,
    business I wasn’t looking for a big contract,         another contract to provide the FAA with air        Oklahoma, Arkansas, Texas, Louisiana,
    just something small.”                                traffic control instructors which increased their   Alabama, Florida, and DC, and subcontractors
       Although Gerald knew what he wanted                employee level to around 190 employees. This        in Utah and Arizona.
    to do, he wasn’t prepared to do it. When he           contract also brought ISG to a point where             “It’s nice being your own boss,” Gerald
    received his first contract offer in 2002, he         over half their workforce was now located in        said. “But the downside is you work yourself
    did not have the financing in place, nor the          Oklahoma. “We had a real desire to increase         harder than you’d ever let anybody else work
    employee pool to begin the job. He honed his          our employee base in Oklahoma significantly         you. We try to run our business in a way that
    skills in business development and secured            and this contract helped us achieve that.”          brings glory to God. I’ve not been perfect, but
    capital through an SBA guaranteed contract            Gerald said.                                        our goal is to maintain a level of integrity that
    line of credit financed through BancFirst.               While Gerald credits the SBA and BancFirst       makes everyone---employees, customers, and
       In 2004, ISG was awarded a contract with           as partners in his success, he also believes        partners—have a high level of confidence in
    the FBI to provide investigative analysis             there has been a divine hand that has opened        our company.”
    and consulting services while performing              doors and directed his path.




12 — Small Business Resource   OKLAHOMA                                                                                                  Visit us online: www.sba.gov/ok
      owners need to develop working
      relationships with a variety of people
      including customers, vendors, staff,
      bankers, employees, and professionals
      such as lawyers, accountants, or
      consultants. Can you deal with a
      demanding client, an unreliable
      vendor, or a cranky receptionist if your
      business interests demand it?
  •   How good are you at making
      decisions? Small business owners are
      required to make decisions constantly
      – often quickly, independently, and
      under pressure.
  •   Do you have the physical and
      emotional stamina to run a business?
      Business ownership can be exciting,
      but it’s also a lot of work. Can you face
      six or seven 12–hour workdays every
      week?
  •   How well do you plan and organize?
      Research indicates that poor planning
      is responsible for most business
      failures. Good organization — of
      financials, inventory, schedules, and
      production — can help you avoid many
      pitfalls.
  •   Is your drive strong enough?
                                                  historical profitability, effective financial   must plan and make improvements and
      Running a business can wear you
                                                  management and other controls, a good           adjustments along the road.
      down emotionally. Some business
      owners burn out quickly from having
                                                  image, integrity and commitment, and a             Working under the same roof where
      to carry all the responsibility for the     successful industry.                            your family lives may not prove to be as
      success of their business on their own        In the simplest form of franchising,          easy as it seems. One suggestion is to
      shoulders. Strong motivation will help      while you own the business, its                 set up a separate office in your home to
      you survive slowdowns and periods of        operation is governed by the terms of the       create a professional environment.
      burnout.                                    franchise agreement. For many, this is          Ask yourself these questions:
  •   How will the business affect your           the chief benefit for franchising. You are        • Can I switch from home
      family? The first few years of business     able to capitalize on a business format,            responsibilities to business work
      start-up can be hard on family life. It’s   trade name, trademark and/or support                easily?
      important for family members to know        system provided by the franchisor.                • Do I have the self-discipline to
                                                                                                      maintain schedules while at home?
      what to expect and for you to be able to    But you operate as an independent                 • Can I deal with the isolation of
      trust that they will support you during     contractor with the ability to make a               working from home?
      this time. There also may be financial      profit or sustain a loss commensurate             • Am I a self-starter?
      difficulties until the business becomes     with your ownership.
      profitable, which could take months           If you are concerned about starting           Legal Requirements
      or years. You may have to adjust to a       an independent business venture, then              A home-based business is subject to
      lower standard of living or put family      franchising may be an option for you.           many of the same laws and regulations
      assets at risk.
                                                  Remember that hard work, dedication             affecting other businesses.
  Once you’ve answered those questions,           and sacrifice are key elements in               Some general areas include:
you should consider what type of                  the success of any business venture,              • Zoning regulations. If your business
business you want to start. Businesses
                                                  including a franchise.                              operates in violation of them, you could
can include franchises, at-home
                                                    For more information visit www.sba.               be fined or shut down.
businesses, online businesses, brick-
                                                  gov/franchise.                                    • Product restrictions. Certain products
and-mortar stores or any combination of
                                                                                                      cannot be produced in the home. Most
those.
                                                  HOME-BASED BUSINESSES                               states outlaw home production of
                                                                                                      fireworks, drugs, poisons, explosives,
FRANCHISING                                          Going to work used to mean traveling
                                                  from home to a plant, store or office.
                                                                                                      sanitary or medical products and toys.
  There are more than 3,000 business                                                                  Some states also prohibit home-based
                                                  Today, many people do some or all their             businesses from making food, drink or
franchises. The challenge is to decide
                                                  work at home.                                       clothing.
on one that both interests you and is
a good investment. Many franchising                                                                  Be sure to consult an attorney and
                                                  Getting Started                                 your local and state departments
experts suggest that you comparison                 Before diving headfirst into a home-
shop by looking at multiple franchise                                                             of state, labor and health to find
                                                  based business, you must know why you           out which laws and regulations will
opportunities before deciding on the one
                                                  are doing it. To succeed, your business         affect your business. Additionally,
that’s right for you.
  Some of the things you should                   must be based on something greater              check on registration and accounting
look at when evaluating a franchise:              than a desire to be your own boss. You          requirements needed to open your


Visit us online: www.sba.gov/ok                                                                            OKLAHOMA Small Business Resource —   13
                                                                                         Marketing
                                                                                          • Discuss the products and services your
                                                                                            company will offer.
                                                                                          • Identify customer demand for your
                                                                                            products and services.
                                                                                          • Identify your market, its size and
                                                                                            locations.
                                                                                          • Explain how your products and services
                                                                                            will be advertised and marketed.
                                                                                          • Explain your pricing strategy.

                                                                                         Financial Management
                                                                                          • Develop an expected return on
                                                                                            investment and monthly cash flow for
                                                                                            the first year.
                                                                                          • Provide projected income statements,
                                                                                            and balance sheets for a two-year
                                                                                            period.
                                                                                          • Discuss your break-even point.
                                                                                          • Explain your personal balance sheet
                                                                                            and method of compensation.
                                                                                          • Discuss who will maintain your
                                                                                            accounting records and how they will
                                                                                            be kept.
                                                                                          • Provide “what if” statements
                                                                                            addressing alternative approaches to
                                                                                            potential problems.

home-based business. You may need            SCORE, SBDCs, VBOCs and WBCs can            Operations
a work certificate or license from the       help make the process easier.                • Explain how the business will be
state. Your business name may need to                                                       managed day-to-day.

                                             WRITING A BUSINESS PLAN
be registered with the state. A separate                                                  • Discuss hiring and personnel
business telephone and bank account                                                         procedures.
                                                After you’ve thought about what type      • Discuss insurance, lease or rent
are good business practices.                                                                agreements, and issues pertinent to
   Also remember, if you have employees      of business you want, the next step is
                                             to develop a business plan. Think of           your business.
you are responsible for withholding                                                       • Account for the equipment necessary
income and social-security taxes, and        the business plan as a roadmap with
                                                                                            to produce your goods or services.
                                             milestones for the business. It begins
for complying with minimum wage and                                                       • Account for production and delivery of
                                             as a pre-assessment tool to determine          products and services.
employee health and safety laws.
                                             profitability and market share, then
   If you’re convinced that opening a
                                             expands as an in-business assessment        Concluding Statement
home-based business is for you, it’s
                                             tool to determine success, obtain              Summarize your business goals
time to create your business plan. The
                                             financing and determine repayment           and objectives and express your
SBA and its resource partners, such as
                                             ability, among other factors.               commitment to the success of your
                                                Creating a comprehensive business        business. Once you have completed
        Need more help                       plan can be a long process, and you need    your business plan, review it with
        writing a business plan?             good advice. The SBA and its resource
                                             partners, including Small Business
                                                                                         a friend or business associate and
                                                                                         professional business counselor
                                             Development Centers, Women’s                like SCORE, WBC or SBDC
  Visit www.sba.gov/                         Business Centers, Veterans Business         representatives, SBA district office
  smallbusinessplan for more                 Outreach Centers, and SCORE, have           business development specialists
  information on writing a business plan.    the expertise to help you craft a winning   or veterans business development
                                             business plan. SBA also offers online       specialists.
  You can also find help from SCORE by       templates to get you started.                  Remember, the business plan is a
  visiting www.score.org                        In general, a good business plan         flexible document that should change
  and clicking on “Business Tools.”                                                      as your business grows.
                                             contains:

  Veterans can get help writing a business   Introduction                                REACHING UNDERSERVED
                                                                                         COMMUNITIES
                                               • Give a detailed description of the
  plan by visiting their local Veteran’s         business and its goals.
  Business Development Center. Find
  yours at www.sba.gov/vets.
                                               • Discuss ownership of the business and   Women Business Owners
                                                 its legal structure.
                                                                                           Women entrepreneurs are changing
                                               • List the skills and experience you
                                                 bring to the business.                  the face of America’s economy. In the
  Women can get help at their local
                                               • Discuss the advantages you and your     1970s, women owned less than five
  Women’s Business Center. Find yours at
                                                 business have over competitors.         percent of the nation’s businesses.
  www.sba.gov/women.                                                                     Today, they are majority owners of
                                                                                         about a third of the nation’s small

14 — Small Business Resource   OKLAHOMA                                                                      Visit us online: www.sba.gov/ok
businesses and are at least equal owners
of about half of all small businesses.
                                            VETERANS AND RESERVISTS                        To learn more about the Veterans
                                                                                        Business Outreach program or find the
SBA serves women entrepreneurs              BUSINESS DEVELOPMENT                        nearest SBA VBOC, visit the SBA Web
nationwide through its various programs        The SBA offers a variety of services     site at www.sba.gov/vets.
and services, some of which are designed    to American veterans who have made             SBA also partners with the
especially for women.                       or are seeking to make the transition       Entrepreneurship Boot Camp for
   The SBA’s Office of Women’s Business     from service member to small business       Veterans With Disabilities at Syracuse
Ownership serves as an advocate for         owner. Each of SBA’s 68 district offices    University, University of Connecticut,
women-owned business. OWBO oversees         has designated a veteran’s business         Florida State University, Texas
a nationwide network of 110 women’s         development officer to help guide           A&M University, UCLA, Purdue and
business centers that provide business      veterans, Reserve Component members         Louisiana State University to prepare
training, counseling and mentoring          and transitioning service members who       service-disabled veterans for business
geared specifically to women, especially    want to succeed in entrepreneurship.        ownership. SBA has also recently
those who are socially and economically                                                 developed two partnerships which target
disadvantaged. The program is a public-       Sixteen Veterans Business Outreach        women veteran-entrepreneurs (V-WISE)
private partnership with locally-based      Centers located in California, Florida,     and family members of Reserve
nonprofits and each tailors its services    Guam, Louisiana, Massachusetts,             Component members of the military
to meet the needs of its community.         Montana, Michigan, Missouri, New            (Operation Endure and Grow).
Women’s Business Centers serve a wide       Jersey, New Mexico, New York, North            SBDCs, SCORE and some WBCs
diversity of geographic areas, population   Carolina, North Dakota, Pennsylvania,       also provide targeted management
densities, and economic environments,       Texas, and Washington provide               assistance to veterans who are current
including urban, suburban, and rural.       online and in-person entrepreneurial        or prospective small business owners.
Local economies vary from depressed to      development services for veterans and       Many SBDCs have special programs
thriving, and range from metropolitan       reservists such as business training,       for veterans and SCORE also provides
areas to entire states. Each Women’s        counseling and mentoring, pre-business      resources and counseling services online
Business Center tailors its services to     plan workshops, feasibility analysis, and   at www.score.org.
the needs of its individual community,      referrals to additional small business
but all offer a variety of innovative       resources.
programs, often including courses
in different languages. They provide
training in finance, management,
marketing, and the Internet, as well as
access to all of the SBA’s financial and
procurement assistance programs.

CENTER FOR FAITH-BASED AND
COMMUNITY PARTNERSHIPS
(CFBCP)
   Faith-based and neighborhood
organizations know their communities;
and they have earned the trust of
the people in their communities.
Because of their credibility, they
are uniquely positioned to build
awareness of programs that encourage
entrepreneurship, economic growth and
job creation.
   SBA is committed to reaching
out to faith based and community
organizations that are eligible to
participate in the agency’s programs by
informing their congregants, members
and neighbors about SBA’s programs.
In particular, many faith-based and
community non-profit organizations
can provide a local financing option
for entrepreneurs by becoming SBA
Microloan Intermediaries. An SBA
Microloan Intermediary often acts as
a bank for entrepreneurs and small
businesses that might otherwise be able
to find access to capital.


Visit us online: www.sba.gov/ok                                                                 OKLAHOMA Small Business Resource —   15
  The SBA offers special assistance for       cannot be met due to the loss of an        including programs for veterans and
small businesses owned by activated           essential employee called to active duty   service-disabled veterans, please check
Reserve and National Guard members.           in the Reserves or National Guard.         the Contracting Opportunities section of
Any self-employed Reserve or Guard              To ensure that veterans, service-        this publication.
member with an existing SBA loan can          disabled veterans and Reserve and            SBA’s special financing program
request from their SBA lender or SBA          National Guard member entrepreneurs        targeted to the military community,
district office, loan payment deferrals,      receive special consideration in all its   Patriot Express has new and enhanced
interest rate reductions and other relief     entrepreneurial programs and resources,    programs and services for veterans
after they receive their activation orders.   the SBA has established an Office of       and members of the active and reserve
  Additionally, the SBA offers special        Veterans Business Development. OVBD        military community (including spouses)
low-interest-rate financing to small          develops and distributes informational     wanting to establish or expand small
businesses when an owner or essential         materials for entrepreneurship such as     businesses. See the Financing section for
employee is called to active duty. The        the Veterans Business Resource Guide,      more information on Patriot Express.
Military Reservist Economic Injury            VETGazette, and Getting Veterans Back
Disaster Loan Program provides                to Work.                                   NATIVE AMERICAN BUSINESS
                                                                                         DEVELOPMENT
loans up to $2 million to eligible small        For more information or special
businesses to cover operating costs that      assistance with government contracting,
                                                                                            The Office of Native American Affairs
                                                                                         (ONAA) ensures American Indians,
                                                                                         Alaska Natives and Native Hawaiians
                                                                                         seeking to create, develop and expand
                                                                                         small businesses have full access to the
                                                                                         necessary business development and
                                                                                         expansion tools available through the
                                                                                         agency’s entrepreneurial development,
                                                                                         lending, and contracting programs.
                                                                                         ONAA provides a network of training
                                                                                         and counseling services and engages in
                                                                                         numerous outreach activities such as
                                                                                         tribal consultations, development and
                                                                                         distribution of educational materials,
                                                                                         attendance and participation in
                                                                                         economic development events and
                                                                                         assisting these small businesses with
                                                                                         SBA programs.
                                                                                            More information is available at
                                                                                         www.sba.gov/naa.
                                                                                         American Indian Chamber of Commerce
                                                                                            5103 S. Sheridan Rd., Ste. 695
                                                                                            Tulsa, OK 74145
                                                                                            800-652-4226
                                                                                            chamber@aicco.org

                                                                                         Native American Business Development
                                                                                         Tribal Government Institute
                                                                                            Norman, OK
                                                                                            www.tgiok.com
                                                                                            tgi@coxinet.net
                                                                                            405-329-5542 • 405-329-5543 Fax
                                                                                            TGI, the Native American Procurement
                                                                                            Technical Assistance Center assists
                                                                                            Native American businesses in identifying,
                                                                                            pursuing and performing government
                                                                                            contracts.

                                                                                         Oklahoma Native American Business
                                                                                         Enterprise Center
                                                                                            Three Memorial Place
                                                                                            7615 East 63rd Place, Ste. 201
                                                                                            Tulsa, OK 74133
                                                                                            918-994-4371 or 918-237-2824
                                                                                            918-994-4394 Fax
                                                                                            james@ruralenterprises.com
                                                                                            www.oknabec.com



16 — Small Business Resource   OKLAHOMA                                                                        Visit us online: www.sba.gov/ok
                                                     RE GULAT I ON S

                             KNOWING THE RULES
                                  Paying Attention to Detail Can Save Time and Money
                                                                                             business. Profits are taxed as income to
                                                                                             the partners based on their ownership
                                                                                             percentage.

                                                                                             Limited Partnership
                                                                                                 Like a general partnership, a
                                                                                             limited partnership is established by
                                                                                             an agreement between two or more
                                                                                             persons. However, there are two types
                                                                                             of partners.
                                                                                               • A general partner has greater control
                                                                                                 in some aspects of the partnership.
                                                                                                 For example, only a general partner
                                                                                                 can decide to dissolve the partnership.
                                                                                                 General partners have no limits on the
                                                                                                 dividends they can receive from profit




E
                                                                                                 so they incur unlimited liability.
            ven if you are running a           structures are sole proprietorships,            • Limited partners can only receive
            small home-based business,         general and limited partnerships, “C”             a share of profits based on the
            you will have to comply with       and “S” corporations and limited liability        proportional amount on their
            many of the local, state, and      companies.                                        investment, and liability is similarly
            federal regulations. Avoid the        Each structure offers unique tax and           limited in proportion to their
temptation to ignore regulatory details.       liability benefits. If you’re uncertain           investment.
Doing so may avert some red tape in the        which business format is right for you,
short term, but could be an obstacle as        you may want to discuss options with a        “C” Corporation
your business grows. Taking the time           business counselor or attorney.                  A “C” corporation is a legal entity
to research the applicable regulations is                                                    created under state law by the filing of
as important as knowing your market.           Sole Proprietorship                           articles of incorporation. A corporation
Bear in mind that regulations vary by             One person operating a business as         is a separate entity having its own
industry. If you’re in the food-service        an individual is a sole proprietorship.       rights, privileges and liabilities, apart
business, for example, you will have to        It’s the most common form of business         from those of the individual(s) forming
deal with the health department. If you        organization. Profits are taxed as            the corporation. It’s the most complex
use chemical solvents, you will have           income to the owner personally. The           form of business organization and is
environmental compliances to meet.             personal tax rate is usually lower than       comprised of shareholders, directors
Carefully investigate the regulations          the corporate tax rate. The owner             and officers. Since the corporation
that affect your industry. Being out of        has complete control of the business,
                                                                                             is a separate legal entity in its own
compliance could leave you unprotected         but faces unlimited liability for its
                                                                                             right it can own assets, borrow money
legally, lead to expensive penalties and       debts. There is very little government
                                                                                             and perform business functions
jeopardize your business.                      regulation or reporting required with
                                                                                             without directly involving the owners.
                                               this business structure.
                                                                                             Corporations are subject to more
BUSINESS ORGANIZATION                                                                        government regulation and offer the
  There are many forms of legal
                                               General Partnership
                                                 A partnership exists when two or            owners the advantage of limited liability,
structure you may choose for your                                                            but not total protection from lawsuits.
business. Each legal structure offers          more persons join together in the
organizational options with different          operation and management of a
                                               business. Partnerships are subject to         Subchapter “S” Corporation
tax and liability issues. We suggest you                                                       Subchapter “S” references a special
research each legal structure thoroughly       relatively little regulation and are fairly
                                               easy to establish. A formal partnership       part of the Internal Revenue Code that
and consult a tax accountant and/or
                                               agreement is recommended to address           permits a corporation to be taxed as a
attorney prior to making your decision.
                                               potential conflicts such as: who will be      partnership or sole proprietorship, with
                                                                                             profits taxed at the individual, rather
CHOOSING YOUR BUSINESS                         responsible for performing each task;
                                               what, if any, consultation is needed          than the corporate rate. A business
STRUCTURE                                      between partners before major decisions,      must meet certain requirements for
  You may operate your business under          and what happens when a partner               Subchapter “S” status. Contact the IRS
one of many organizational structures.         dies. Under a general partnership each        for more information.
The most common organizational                 partner is liable for all debts of the

Visit us online: www.sba.gov/ok                                                                      OKLAHOMA Small Business Resource —   17
LLCs and LLPs                                frequently related to specific industries.     obvious is that you may need special
   The limited liability company is          Liability law is constantly changing.          insurance (called “non-owned automobile
a relatively new business form. It           An analysis of your liability insurance        coverage”) if you use your personal
combines selected corporate and              needs by a competent professional is           vehicle on company business. This
partnership characteristics while            vital in determining an adequate and           policy covers the business’ liability for
still maintaining status as a legal          appropriate level of protection for your       any damage which may result for such
entity distinct from its owners. As a        business.                                      usage.
separate entity it can acquire assets,          Property – There are many different            Officer and Director – Under most
incur liabilities and conduct business.      types of property insurance and levels         state laws, officers and directors of a
It limits liability for the owners. The      of coverage available. It is important         corporation may become personally
limited liability partnership is similar     to determine the property you need             liable for their actions on behalf of the
to the LLC, but it is for professional       to insure for the continuation of your         company. This type of policy covers this
organizations.                               business and the level of insurance you        liability.
                                             need to replace or rebuild. You must also         Home Office – If you are establishing
LOGISTICS OF STARTING YOUR                   understand the terms of the insurance,
                                             including any limitations or waivers of
                                                                                            an office in your home, it is a good idea
                                                                                            to contact your homeowners’ insurance
BUSINESS                                     coverage.                                      company to update your policy to include
                                                Business Interruption – While               coverage for office equipment. This
BUSINESS LICENSES                            property insurance may pay enough              coverage is not automatically included in
  There are many types of licenses, both     to replace damaged or destroyed                a standard homeowner’s policy.
state and local as well as professional.     equipment or buildings, how will you
Depending on what you do and where           pay costs such as taxes, utilities and
                                             other continuing expenses during the
                                                                                            EMPLOYER IDENTIFICATION
                                                                                            NUMBER
you plan to operate, your business may
be required to have various state and/       period between when the damage occurs
or municipal licenses, certificates or       and when the property is replaced?                An EIN, also known as a federal
permits.                                     Business Interruption (or “business            tax identification number, is used to
  Licenses are typically administered by     income”) insurance can provide sufficient      identify a business entity. Generally
a variety of state and local departments.    funds to pay your fixed expenses during        all businesses need an EIN. You
Consult your state or local government       a period of time when your business is         may apply for an EIN in a variety of
for assistance.                              not operational.                               ways, including online, phone, and
                                                “Key Man” – If you (and/or any              fax. Taxpayers can obtain an EIN
FICTITIOUS BUSINESS NAME                     other individual) are so critical to           immediately by calling 800-829-4933,
                                             the operation of your business that it         Monday through Friday, from 7:30 a.m.
  Registering your business name, after
                                             cannot continue in the event of your           to 5:30 p.m. customer’s local time.
doing a search to make sure that it is
                                             illness or death, you should consider             More information can be found at
not already in use, protects you from
                                             “key man” insurance. This type of              www.irs.gov.
others who might want to use the same
name. For more information, contact the      policy is frequently required by banks
county clerk’s office in the county where    or government loan programs. It also
                                             can be used to provide continuity in
                                                                                            FEDERAL
your business is based. If you are a
corporation, you’ll need to check with the   operations during a period of ownership        SELF-EMPLOYMENT TAX
state.                                       transition caused by the death,                   Every employee must pay Social
                                             incapacitation or absence due to a Title       Security and Medicare coverage. If you
                                             10 military activation of an owner or          are self-employed, your contributions are
BUSINESS INSURANCE                           other “key” employee.                          made through the self-employment tax.
   Like home insurance, business                Automobile – It is obvious that                The IRS has publications, counselors
insurance protects your business against     a vehicle owned by your business               and workshops available to help you sort
fire, theft and other losses. Contact your   should be insured for both liability and       it out. For more information, contact the
insurance agent or broker. It is prudent     replacement purposes. What is less             IRS at 800-829-1040 or www.irs.gov.
for any business to purchase a number
of basic types of insurance. Some types
of coverage are required by law, other
simply make good business sense. The
types of insurance listed below are
among the most commonly used and are
merely a starting point for evaluating
the needs of your business.
   Liability Insurance – Businesses
may incur various forms of liability in                                               • Faster, better search capabilities
conducting their normal activities. One       SBA’S WEBSITE                           • Information tailored to your needs
of the most common types is product
liability, which may be incurred when         Go to SBA’s new website today,          • News about SBA programs & services
a customer suffers harm from using            featuring:
the business product. There are many                                                  Some pages may change URLs on the upgraded site. Please
                                                                                      consult www.sba.gov or your local SBA district office for
other types of liability, which are                                                   assistance.


18 — Small Business Resource   OKLAHOMA                                                                                 Visit us online: www.sba.gov/ok
SALES TAX EXEMPTION                            Partnership: You must file a Federal      IRS WEB PRODUCTS FOR
CERTIFICATE                                                                              SMALL BUSINESSES
                                            Partnership return (Form 1065). This
                                            is merely informational to show gross
   If you plan to sell products, you will   and net earnings of profit and loss. Also,     For the most timely and up-to-date
need a Sales Tax Exemption Certificate.     each partner must report his share of        tax information, go to www.irs.gov/
It allows you to purchase inventory, or     partnership earnings on his individual       businesses/small/index.html.
materials, which will become part of the    Form 1040 based on the information
product you sell, from suppliers without    from the K-1 filed with the Form 1065.       Updated Virtual Small Business Tax
paying taxes. It requires you to charge        Corporation: You must file a Federal      Workshop
sales tax to your customers, which you      Corporation Income Tax return (Form            The IRS’s Virtual Small Business Tax
are responsible for remitting to the        1120). You will also be required to report   Workshop (www.tax.gov/SmallBusiness
state. You will have to pay penalties if    your earnings from the corporation           Taxpayer) is an interactive resource
it is found that you should have been       including salary and other income such       to help small business owners
taxing your products and now owe back       as dividends on your personal federal        learn about their federal tax rights
taxes to the state. For information on      income tax return (Form 1040).               and responsibilities. This dynamic
sales tax issues, contact your state’s                                                   educational product consists of several
government.                                 FEDERAL PAYROLL TAX                          stand-alone lessons that can be selected
                                                                                         and viewed in any sequence.
                                               Federal Withholding Tax: Any
FEDERAL INCOME TAX
                                                                                         SOCIAL SECURITY CARDS
                                            business employing a person must
  Like the state income tax, the method     register with the IRS and acquire an
of paying federal income taxes depends      EIN and pay federal withholding tax at         All employees must have a social
upon your legal form of business.           least quarterly. File Form SS-4 with the     security card. It must be signed by its
  Sole Proprietorship: You must file                                                     owner, and you should always ask to
                                            IRS to obtain your number and required
                                                                                         see and personally record the social
IRS Federal Form Schedule C along           tax forms. Call 800-829-3676 or              security number. Failure to do so may
with your personal Federal Income           800-829-1040 if you have questions.          cause your employee to lose benefits and
Tax return (Form 1040) and any other                                                     considerable trouble for yourself in back
applicable forms pertaining to gains or                                                  tracking to uncover the error.
losses in your business activity.




Visit us online: www.sba.gov/ok                                                                  OKLAHOMA Small Business Resource —   19
   Each payday, your employees must            new employees. The law obligates             can assist businesses with bar-coding
receive a statement from you telling           an employer to process Employment            needs. You may want to talk with an
them what deductions were made                 Eligibility Verification Form I-9. The       SBDC, SCORE or WBC counselor for
and how many dollars were taken out            U.S. Citizenship and Immigration             more information.
for each legal purpose. This can be            Services Office of Business Liaison offers
presented in a variety of ways, including                                                   Federal Registration of Trademarks
                                               a selection of information bulletins and
on the check as a detachable portion
                                               live assistance through the Employer         and Copyrights
or in the form of an envelope with the
                                               Hotline. For forms call 800-870-3676, for      Trademarks or service markets
items printed and spaces for dollar
deductions to be filled in.                    the Employer Hotline call 800-357-2099.      are words, phrases, symbols, designs
                                                                                            or combinations thereof that identify
EMPLOYEE CONSIDERATIONS                        E-Verify: Employment Eligibility             and distinguish the source of goods.
Taxes                                          Verification                                 Trademarks may be registered at both
                                                  E-Verify, operated by the Department      the state and federal level. To register a
   If you have any employees, including
                                               of Homeland Security in partnership          federal trademark, contact:
officers of a corporation but not the sole                                                  U.S. Patent and Trademark Office:
proprietor or partners, you must make          with the Social Security Administration,
                                                                                               P.O. Box 1450
periodic payments towards, and/or file         is the best--and quickest--way for              Alexandria, VA 22313-1450
quarterly reports about payroll taxes          employers to determine the employment           800-786-9199
and other mandatory deductions. You            eligibility of new hires. It is a safe,         www.uspto.gov/
may contact these government agencies          simple, and secure Internet-based
                                               system that electronically verifies the      Trademark Information Hotline
for information, assistance and forms.                                                         703-308-9000
Social Security Administration                 Social Security number and employment

                                                                                            STATE REGISTRATION OF A
    800-772-1213                               eligibility information reported on Form
    www.ssa.gov                                I-9. E-Verify is voluntary in most states
                                               and there is no charge to use it.            TRADEMARK
Social Security’s Business Services               If you are an employer or employee        Trademarks and service marks may be
Online                                         and would like more information about        registered in a state.
 The Social Security Administration            the E-Verify program, please visit           Caution: Federally registered
now provides free electronic services          www.dhs.gov/E-Verify or contact our          trademarks may conflict with and
online at www.socialsecurity.gov/employer/.    Customer Support staff: 1-888-464-4218       supersede state registered business and
Once registered for Business Services
                                               Monday – Friday 8 am – 5 pm.                 product names.
Online, business owners or their
authorized representative can:                 E-mail: e-verify@dhs.gov
  • file W-2s online; and                                                                   Patents
  • verify Social Security Numbers through     SAFETY & HEALTH                                 A patent is the grant of a property
    the Social Security Number Verification
    Service, used for all employees prior to
                                               REGULATIONS                                  right to the inventor by the U.S. Patent
                                                                                            and Trademark Office. It provides the
    preparing and submitting Forms W-2.          All businesses with employees              owner with the right to exclude others
Federal Withholding                            are required to comply with state            from making, using, offering for sale or
    U.S. Internal Revenue Service              and federal regulations regarding            selling the patented item in the United
    800-829-1040                               the protection of employees. The             States.
    www.irs.gov                                                                                Additional information is provided in
                                               Occupational Safety and Health
                                               Administration outlines specific health      the publications, General Information
Health Insurance                               and safety standards adopted by the
                                                                                            Concerning Patents and other
  Compare plans in your area at                                                             publications distributed through the
                                               U.S. Department of Labor.                    U.S. Patent and Trademark Office. For
www.healthcare.gov.
                                                                                            more information, contact the:
Employee Insurance                             BUILDING CODES, PERMITS                      U.S. Patent and Trademark Office
  If you hire employees you may be             AND ZONING                                      800-786-9199 • www.uspto.gov
required to provide unemployment or               It is important to consider zoning
workers’ compensation insurance.                                                            Copyrights
                                               regulations when choosing a site for your
                                                                                               Copyrights protect original works of
                                               business. You may not be permitted to
                                                                                            authorship including literary, dramatic,
WORKPLACE DISABILITY                           conduct business out of your home or
                                                                                            musical and artistic, and certain other
                                               engage in industrial activity in a retail
PROGRAMS                                       district. Contact the business license       intellectual works. Copyright does
  Americans with Disabilities (ADA):           office in the city or town where the         not protect facts, ideas and systems,
For assistance with the ADA, call              business is located.                         although it may protect the way these
800-669-3362 or visit www.ada.gov.                                                          things are expressed. For general
                                                                                            information contact:
                                               BAR CODING                                   U.S. Copyright Office
U.S. CITIZENSHIP AND                             Many stores require bar coding on             U.S. Library of Congress
IMMIGRATION SERVICES                           packaged products. Many industrial              James Madison Memorial Building
                                                                                               Washington, DC 20559
   The Federal Immigration Reform and          and manufacturing companies use bar
                                                                                               202-707-9100 - Order Line
Control Act of 1986 requires employers         coding to identify items they receive and       202-707-3000 - Information Line
to verify employment eligibility of            ship. There are several companies that          www.copyright.gov


20 — Small Business Resource   OKLAHOMA                                                                          Visit us online: www.sba.gov/ok
                                       FINA NCIN G & SURET Y BON DS

                                  GETTING APPROVED
                                  Financing Options to Start or Grow Your Business
                                                                                          First United Venture Capital Corporation
                                                                                             Bert Davison, Sr. Vice President
                                                                                             P.O. Box 19100
                                                                                             Oklahoma City, OK 73144
                                                                                             405-636-4500 • 405-636-4572 Fax
                                                                                             bertd@firstunitedbank.com
                                                                                             Investment Size Range
                                                                                             Preferred Min: $500,000
                                                                                             Preferred Max: $1,000,000
                                                                                             Type of Capital Provided: Equity & Debt
                                                                                             Funding Stage References:
                                                                                             Early Stage and Growth
                                                                                             No Seed Money Investments
                                                                                             Industry Preference: Most Industries
                                                                                             Considered
                                                                                             No High-Tech or Life Sciences
                                                                                             Geographic Preferences: Oklahoma and
                                                                                             North Texas

                                                                                          SMALL BUSINESS INNOVATION



M
              any entrepreneurs need         the availability of private capital and
                                                                                          RESEARCH PROGRAM
              financial resources to start   the needs of small businesses for growth        The Small Business Innovation
              or expand a small business     capital. Licensed and regulated by the       Research (SBIR) program encourages
              themselves and must            SBA, SBICs are privately owned and           small businesses to advance their
              combine what they have         managed investment funds that make           technical potential from funds
with other sources of financing. These       capital available to qualifying U.S.         committed by federal agencies with large
sources can include family and friends,      small businesses at attractive rates..       extramural research and development
venture-capital financing, and business      The funds raise private capital and          budgets. The SBIR program serves
loans.                                       can receive SBA-guaranteed leverage          to fund the critical startup and
                                             up to 3x private capital paid-in, with       development stages for a technology and
  This section of the Small Business
                                             a leverage ceiling of $150 million per       encourages commercialization of the
  Resource guide discusses SBA’s
                                             SBIC and $225 million for two or more        technology, product or service. In turn,
  primary business loan and equity           licenses under common control. Licensed      this stimulates the U.S. economy.
  financing programs. These are: the         SBICs are for-profit investment firms
  7(a) Loan Program, the Certified           whose incentive is to share in the
Development Company or 504 Loan                                                           SBIR Requirements:
                                             success of a small business. The SBIC           Small businesses must meet the
Program, the Microloan Program               program provides funding for a broad
and the Small Business Investment                                                         following eligibility criteria to participate
                                             range of industries. Some SBICs invest
Company Program. The distinguishing          in a particular field or industry while      in the SBIR program.
features for these programs are the total                                                   • Be 51 percent owned and controlled by
                                             others invest more generally. For more
                                                                                              one or more individuals who are U.S.
dollar amounts that can be borrowed,         information visit www.sba.gov/inv.
                                                                                              citizens or permanent resident aliens
the type of lenders who can provide                                                           in the U.S. or be a for-profit business
these loans, the uses for the loan           Oklahoma Small Business Investment               concern that is at least 51 percent
proceeds, and the terms placed on the        Companies                                        owned and controlled by another
borrower.                                                                                     for-profit business concern that is at
  Note: The SBA does not offer grants        Council Oak Investment Corporation               least 51 percent owned and controlled
                                                William O. Johnstone, Manager
  to individual business owners to start        101 N. Broadway, Ste. 400
                                                                                              by one or more individuals who are
  or grow a business.                                                                         citizens of, or permanent resident
                                                Oklahoma City, OK 73102
                                                405-218-4696 • 405-218-4672 Fax               aliens in, the U.S.

  SMALL BUSINESS                                j7317@aol.com                               • Be for-profit.
                                                Investment Size Range                       • Principal researcher must be employed
INVESTMENT COMPANY                              Preferred Min: $1,000,000                     by small business.

PROGRAM                                         Preferred Max: $10,000,000                  • Company size cannot exceed 500
                                                Type of Capital Provided: Loans, Equity       employees.
  There are a variety of alternatives to        Funding Stage References: Early Stage,      For more information on the SBIR
bank financing for small businesses. The        Expansion                                 Program visit www.sba.gov/sbir.
Small Business Investment Company               Industry Preference: Diversified
(SBIC) program fills the gap between            Geographic Preferences: Oklahoma

Visit us online: www.sba.gov/ok                                                                    OKLAHOMA Small Business Resource —   21
Participating Agencies:
   Each year, the following eleven
federal departments and agencies
are required to reserve 2.5% of their
extramural R&D funds for award to
small businesses through the SBIR
program: Departments of Agriculture;
Commerce; Defense; Education; Energy;
Health and Human Services; Homeland
Security; Transportation; Environmental
Protection Agency; National Aeronautics
and Space Administration; and National
Science Foundation.

SMALL BUSINESS TECHNOLOGY
TRANSFER PROGRAM
   The Small Business Technology
Transfer (STTR) program reserves
a specific percentage of federal R&D            Participating Agencies:                    OCAST
funding for award to small business and            Each year the following five Federal       755 Research Pkwy., Ste. 110
non-profit research institution partners.       departments and agencies are required         Oklahoma City, OK 73104-3612
Central to the program is expansion of          by STTR to reserve 0.3% of their              405-319-8410 or 866-265-2215 Toll Free
the public/private sector partnership to                                                      tessa.north@ocast.ok.gov
                                                extramural R&D funds for award to
include the joint venture opportunities         small business/nonprofit research
for small business and the nation’s             institution partnerships: Department       The Collaborative
premier nonprofit research institutions.        of Defense; Department of Energy;             OCAST is improving its resources
Small business has long been where              Department of Health and Human             to aid Oklahoma’s small businesses
innovation and innovators thrive, but           Services; National Aeronautics and         in pursuing federal funding by
the risk and expense of conducting              Space Administration; and National         launching the Oklahoma SBIR/STTR
serious R&D efforts can be beyond               Science Foundation.                        Collaborative Project in March of 2011;
the means of many small businesses.                                                        referred to as “The Collaborative.” The
Non-profit research laboratories                                                           Collaborative’s goals are to increase
                                                OCAST-Oklahoma Center for the              the quality and quantity of SBIR/STTR
are also instrumental in developing
high-tech innovations but frequently,
                                                Advancement of Science and                 Oklahoma applications submitted to the
innovation is confined to the theoretical.      Technology                                 participating federal funding agencies
STTR combines the strengths of both                Oklahoma’s small technology firms       and to improve commercialization in
entities by introducing entrepreneurial         have much to gain from the OCAST-          Oklahoma’s private sector and state
skills to high-tech research efforts.           Oklahoma Center for the Advancement        government.
The technologies and products are               of Science and Technology SBIR/STTR           Contact Steven Martinez to learn
transferred from the laboratory to the          support program. OCAST provides            more about The Collaborative project
marketplace. The small business profits         both financial support and expertise       and to see if your company qualifies for
from the commercialization, which, in           to help qualifying firms develop their     SBIR/STTR funding.
turn, stimulates the U.S. economy.              federal proposals. The program defrays
                                                a portion of the proposal preparation
                                                costs for qualifying firms, providing      SBA BUSINESS LOANS
STTR Requirements:                                                                            When you seek a business loan,
                                                up to $3,000 to help offset the costs
   Small businesses must meet the                                                          familiarize yourself with the SBA’s
                                                of developing a federal proposal; and
following eligibility criteria to participate   provides critical “bridge” funding         business loan programs to see if they
in the STTR program.                            between Phase I and Phase II of the        may be a viable option. Keep in mind
  • Be 51 percent owned and controlled by       federal project – up to $25,000.           the dollar amount you seek to borrow
    one or more individuals who are U.S.                                                   and how you want to use the loan
                                                   In addition to being the designated
    citizens or permanent resident aliens                                                  proceeds. The three principal players
                                                Oklahoma state agency for the SBIR/
    in the U.S.                                                                            in most of these programs are — the
  • Be organized for profit.
                                                STTR programs, OCAST provides
                                                funding opportunities through the          applicant small business, the lender and
  • Principal researcher need not be                                                       the SBA. SBA guarantees a portion of
    employed by small business.                 following grant programs:
                                                  • Oklahoma Applied Research Support      the loan (except for Microloans). The
  • Company size cannot exceed 500
                                                    (OARS)                                 business should have its business plan
    employees. (No size limit for nonprofit
    research institution).                        • Oklahoma Health Research (OHR)         prepared before it applies for a loan.
                                                  • R & D Intern Partnership (RDIP)        This plan should explain what resources
The nonprofit research institution partner
                                                  • Oklahoma Plant Science Research        will be needed to accomplish the desired
must also meet certain eligibility criteria:        (OPSR)                                 business purpose including the cost of
  • Be located in the United States and be        • Oklahoma Nanotechnology Applications   everything, the applicants’ contribution,
    one of the following:                           Project (ONAP)                         use of loan proceeds, collateral, and most
  • Nonprofit college or university.               For additional information, please
  • Domestic nonprofit research
                                                                                           important, an explanation of how the
                                                visit: www.ocast.ok.gov or contact Tessa   business will be able to repay the loan in
    organization.
                                                North:                                     a timely manner.
  • Federally funded R&D center.


22 — Small Business Resource   OKLAHOMA                                                                        Visit us online: www.sba.gov/ok
   The lender will analyze the
application to see if it meets the lender’s
                                              dollar amount or the program the lender
                                              uses to obtain its guaranty. For loans of
                                                                                           7(A) LOAN MATURITIES
criteria as well as SBA’s requirements.                                                       SBA loan programs are generally
                                              $150,000 or less the SBA may guaranty
SBA will look to the lender to do much,                                                    intended to encourage longer term small
                                              as much as 85 percent and for loans
if not all, of the analysis before it                                                      business financing, but actual loan
                                              over $150,000 the SBA can provide a
provides its guaranty on the lender’s                                                      maturities are based on the ability to
                                              guaranty of up to 75 percent.
loan or provides the microlenders with                                                     repay, the purpose of the loan proceeds
                                                The maximum 7(a) loan amount is
funds to re-lend to the business. The                                                      and the useful life of the assets financed.
                                              $5 million. (Loans made under the
SBA’s business loan programs provide a                                                     However, maximum loan maturities
key source of financing for viable small      SBAExpress program, which is
                                                                                           have been established: 25 years for real
businesses that have real potential, but      discussed subsequently, have a               estate; up to 10 years for equipment
cannot qualify for loans from the lending     50 percent guaranty.)                        (depending on the useful life of the
institutions on their own.                                                                 equipment); and generally up to seven
                                              INTEREST RATES AND FEES                      years for working capital. Short-term
7(A) LOAN PROGRAM                                The actual interest rate for a 7(a)       loans and revolving lines of credit are
    The 7(a) Loan program is the SBA’s        loan guaranteed by SBA is negotiated         also available through the SBA to help
primary business loan program. It is          between the applicant and lender and         small businesses meet their short-term
the agency’s most used non-disaster                                                        and cyclical working capital needs.
                                              subject to SBA maximums. Both fixed
financial assistance program because of       and variable interest rate structures
its flexibility in loan structure, variety
of loan proceed uses, and availability.
                                              are available. The maximum rate is           STRUCTURE
                                              comprised of two parts, a base rate and          Most 7(a) loans are repaid with
This program has broad eligibility            an allowable spread. There are three
requirements and credit criteria to                                                        monthly payments of principal and
                                              acceptable base rates (Wall Street           interest. For fixed-rate loans the
accommodate a wide range of financing
                                              Journal Prime*, London Interbank One         payments stay the same whereas for
needs.
                                              Month Prime plus 3 percent, and an           variable rate loans the lender can
    The business loans that SBA
guarantees do not come from the               SBA Peg Rate). Lenders are allowed           re-establish the payment amount
agency, but rather from banks and other       to add an additional spread to the base      when the interest rates change or at
approved lenders. The loans are funded        rate to arrive at the final rate. For        other intervals as negotiated with the
by these organizations and they make          loans with maturities of less than seven     borrower. Applicants can request that
the decisions to approve or not approve       years the maximum spread will be no          the lender establish the loan with
the applicants’ requests.                     more than 2.25 percent. For loans with       interest-only payments during the
    The SBA guaranty reduces the              maturities of seven years or more, the       start-up and expansion phases (when
lender’s risk of borrower non-payment.        maximum spread will be 2.75 percent.         eligible) to allow the business time to
If the borrower defaults, the lender          The spread on loans under $50,000            generate income before it starts making
can request SBA to pay the lender that        and loans processed through Express          full loan payments. Balloon payments
percentage of the outstanding balance         procedures may be higher.                    or call provisions are not allowed on any
guaranteed by SBA. This allows the               Loans guaranteed by SBA are               7(a) loan. The lender may not charge a
lender to recover a portion from SBA of       assessed a guaranty fee. This fee is         prepayment penalty if the loan is paid
what it lent if the borrower can’t make       based on the loan’s maturity and the         off before maturity, but the SBA will
the payments. The borrower is still           dollar amount guaranteed, not the            charge the borrower a prepayment fee
obligated for the full amount.                total loan amount. The guaranty fee is       if the loan has a maturity of 15 or more
    To qualify for an SBA guaranty, a         generally paid by the borrower and can       years and is pre-paid during the first
small business must meet the lender’s                                                      three years.
                                              be included in the loan proceeds.
criteria and the 7(a) requirements. In
                                                 On any loan with a maturity of one
addition, the lender must certify that it
would not provide this loan under the
                                              year or less, the fee is just 0.25 percent   COLLATERAL
proposed terms and conditions unless          of the guaranteed portion of the loan. On        The SBA expects every 7(a) loan to
it can obtain an SBA guaranty. If the         loans with maturities of more than one       be fully secured, but the SBA will not
SBA is going to provide a lender with         year, the normal guaranty fee is             decline a request to guaranty a loan if
a guaranty, the applicant must be             2 percent of the SBA guaranteed portion      the only unfavorable factor is insufficient
eligible and creditworthy and the loan        on loans up to $150,000; 3 percent on        collateral, provided all available
structured under conditions acceptable        loans over $150,000 but not more than        collateral is offered. What these two
to SBA.                                       $700,000; and 3.5 percent on loans over      policies mean is that every SBA loan
                                              $700,000. There is also an additional        is to be secured by all available assets
                                              fee of 0.25 percent on any guaranteed        (both business and personal) until the
PERCENTAGE OF GUARANTIES                      portion over $1 million.                     recovery value equals the loan amount
AND LOAN MAXIMUMS                             * All references to the prime rate refer     or until all assets have been pledged
  The SBA only guarantees a portion of        to the base rate in effect on the first      to the extent that they are reasonably
any particular loan so each loan will also    business day of the month the loan           available. Personal guaranties are
have an unguaranteed portion, giving          application is received by SBA.              required from all the principal owners of
the lender a certain amount of exposure                                                    the business. Liens on personal assets of
and risk on each loan. The percentage                                                      the principals may be required.
SBA guarantees depends on either the


Visit us online: www.sba.gov/ok                                                                     OKLAHOMA Small Business Resource —   23
ELIGIBILITY                                   • Startup businesses;
                                              • Construct commercial buildings; and
                                                                                           HOW THE 7(A) PROGRAM
   7(a) loan eligibility is based on four     • Refinance existing debt under certain      WORKS
different factors. The first is size, as        conditions.                                   Applicants submit their loan
all loan recipients must be classified         SBA 7(a) loan proceeds cannot be used       application to a lender for the initial
as “small” by SBA. The basic size            for the purpose of making investments.        review. The lender will generally review
standards are outlined below. A more         SBA proceeds cannot be used to                the credit merits of the request before
in-depth listing of standards can be         provide funds to any of the owners            deciding if they will make the loan
                                             of the business except for ordinary           themselves or if they will need an SBA
found at www.sba.gov/size.
                                             compensation for actual services              guaranty. If a guaranty is needed, the
                                             provided.                                     lender will also review eligibility, and
SBA Size Standards:                                                                        the applicant should be prepared to
  • Manufacturing — from 500 to no more
    than 1,500 employees
                                             Miscellaneous Factors                         complete some additional documents
  • Wholesaling — No more than 100              The fourth factor involves a variety       before the lender reviews the request
    employees                                of requirements such as SBA’s credit          to ensure it meets SBA’s requirements
  • Services — from $4.5 million to no       elsewhere test and utilization of             before sending the request for guaranty
    more than $35.5 million in average       personal assets requirements where the        to the SBA. Applicants who feel they
    annual receipts                          business and its principal owners must        need more help with the process should
  • Retailing — from $7 million to no more   use their own resources before getting a      contact their local SBA district office
    than $35.5 million in average annual     loan guaranteed by SBA. It also includes      or one of SBA’s resource partners for
    receipts                                 SBA’s anti-discrimination rules and           assistance.
  • General construction — from $7
                                             restrictions on lending to agricultural          There are several ways a lender can
    million to no more than $33.5 million                                                  apply to the SBA for a 7(a) guaranty
    in average annual receipts               enterprises because there are other
                                                                                           from SBA. The main differences
  • Agriculture — from $750,000 to no        agencies of the federal government with
                                                                                           between these methods are related to
    more than $17.5 million in average       programs to fund such businesses.             the documentation which the lender
    annual receipts                          Generally, SBA loans must meet the            provides, the amount of review which
                                             following criteria:                           SBA conducts, the amount of the loan
Nature of Business                            • Every loan must be for a sound             and the lender responsibilities in case
   The second eligibility factor is based       business purpose;
                                                                                           the loan defaults and the business’
on the nature of the business and the         • There must be sufficient invested
                                                                                           assets must be liquidated. The methods
                                                equity in the business so it can operate
process by which it generates income or                                                    are:
                                                on a sound financial basis;
the customers it serves. The SBA has                                                         • Standard 7(a) Guaranty
                                              • There must be a potential for long-
general prohibitions against providing          term success;
                                                                                             • Certified Lender Program
financial assistance to businesses            • The owners must be of good character
                                                                                             • Preferred Lender Program
involved in such activities as lending,                                                      • Rural Lender Advantage
                                                and reputation; and
speculating, passive investment,                                                             • SBA Express
                                              • All loans must be so sound as to
pyramid sales, loan packaging,                                                               • Patriot Express
                                                reasonably assure repayment.
presenting live performances of a                                                            • Export Express
                                               For more information, go to                   • Small Loan Advantage
prurient sexual nature, businesses           www.sba.gov/apply.                              • Community Advantage
involved in gambling and any illegal
                                                                                              For the Standard, Certified and
activity.
   The SBA will also not support non-        WHAT TO TAKE TO THE LENDER                    Preferred methods, the applicant fills out
                                                                                           SBA Form 4, and the lender completes
profit businesses, private clubs that          Documentation requirements may              SBA Form 4-1. When requests for
limit membership on a basis other            vary; contact your lender for the             guarantees are processed using Express
than capacity, businesses that promote       information you must supply.                  Advantage methods, the applicant uses
a religion, businesses owned by              Common requirements include the               more of the regular forms of the lender
individuals incarcerated or on probation     following:                                    and just has a few federal forms to
or parole, municipalities, and situations     • Purpose of the loan.
                                              • History of the business.
                                                                                           complete. When SBA receives a request
where the business or its owners                                                           that is processed through Standard or
previously failed to repay a federal loan     • Financial statements for three years
                                                (existing businesses).                     CLP procedures, it either reanalyzes or
or federally assisted financing.              • Schedule of term debts (existing           reviews the lender’s eligibility and credit
                                                businesses).                               analysis before deciding to approve or
Use of Proceeds                               • Aging of accounts receivable and           reject. For requests processed through
   The third eligibility factor is use of       payable (existing businesses).             PLP, or Express programs, the lender
proceeds. 7(a) proceeds can be used           • Projected opening-day balance sheet        is delegated the authority to make
to: purchase machinery, equipment,              (new businesses).                          the credit decision without SBA’s
fixtures, supplies, make leasehold            • Lease details.
                                              • Amount of investment in the business
                                                                                           concurrences which help expedite the
improvements, as well as land and/or                                                       processing time.
                                                by the owner(s).
buildings that will be occupied by the        • Projections of income, expenses and           In guaranteeing the loan, the SBA
business borrower.                              cash flow as well as an explanation of     assures the lender that, in the event the
Proceeds can also be used to:                   the assumptions used to develop these      borrower does not repay the loan, the
  • Expand or renovate facilities;              projections.                               government will reimburse the lending
  • Finance receivables and augment           • Personal financial statements on the       institution for a portion of its loss. By
    working capital;                            principal owners.                          providing this guaranty, the SBA is
  • Finance seasonal lines of credit;         • Resume(s) of the principal owners and      able to help tens of thousands of small
  • Acquire businesses;                         managers.


24 — Small Business Resource   OKLAHOMA                                                                        Visit us online: www.sba.gov/ok
                                                                                                 The Patriot Express loan can be used
                                                                                               for most business purposes, including
                                                                                               start-up, expansion, equipment
                                                                                               purchases, working capital, inventory or
                                                                                               business-occupied real-estate purchases.
                                                                                                 Patriot Express loans feature SBA’s
                                                                                               lowest interest rates for business loans,
                                                                                               generally 2.25 percent to 4.75 percent
                                                                                               over prime depending upon the size
                                                                                               and maturity of the loan. Your local
                                                                                               SBA district office will have a listing of
                                                                                               Patriot Express lenders in your area.
                                                                                               More information is available at
                                                                                               www.sba.gov/patriotexpress.

                                                                                               ADVANTAGE LOANS
                                                                                                  In early 2011, SBA rolled out two
                                                                                               Advantage loan initiatives aimed
                                                                                               at helping entrepreneurs and small
                                                                                               business owners in underserved
businesses every year get financing they        to process, service and liquidate SBA-         communities gain access to capital.
might not otherwise obtain.                     guaranteed loans. The SBA guarantees           Both offer a streamlined loan application
   After SBA approval, the lender               up to 50 percent of an SBAExpress loan.        process and the regular 7(a) loan
is notified that its loan has been              Loans under $25,000 do not require             guarantee for loans under $250,000.
guaranteed. The lender then will                collateral. The use of loan proceeds is           The Small Loan Advantage program
work with the applicant to make sure            the same as for any basic 7(a) loan. Like      is available to lenders participating in
the terms and conditions are met                most 7(a) loans, maturities are usually        the Preferred Lenders program. SBA
before closing the loan, disbursing the         five to seven years for working capital        lenders who are not participating in the
funds, and assuming responsibility for          and up to 25 years for real estate or          preferred lenders program can contact
collection and general servicing. The                                                          their local district office to apply.
                                                equipment. Revolving lines of credit are
borrower makes monthly loan payments                                                              The Community Advantage pilot
                                                allowed for a maximum of seven years.
directly to the lender. As with any loan,                                                      program opens up 7(a) lending to
the borrower is responsible for repaying
                                                PATRIOT EXPRESS
                                                                                               mission-focused, community-based
the full amount of the loan in a timely                                                        lenders – such as CDFIs, CDCs, and
manner.                                                                                        microlenders – who provide technical
                                                   The Patriot Express pilot loan
                                                initiative is for veterans and members         assistance and economic development
What the SBA Looks for:                         of the military community wanting to           support in underserved markets.
   • Ability to repay the loan on time from                                                       More information on both programs is
     the projected operating cash flow.         establish or expand a small business.
                                                Eligible military community members            available at www.sba.gov/advantage.
   • Owners and operators who are of good
     character.                                 include:
   • Feasible business plan.                      • Veterans;                                  SPECIAL PURPOSE 7(a) LOAN
   • Management expertise and
     commitment necessary for success.
                                                  • Service-disabled veterans;
                                                  • Active-duty servicemembers eligible
                                                                                               PROGRAMS
   • Sufficient funds, including the SBA            for the military’s Transition Assistance      The 7(a) program is the most flexible
     guaranteed loan, to operate the                Program;                                   of SBA’s lending programs. The agency
     business on a sound financial basis          • Reservists and National Guard              has created several variations to the
     (for new businesses, this includes the         members;                                   basic 7(a) program to address the
     resources to meet start-up expenses          • Current spouses of any of the above,       particular financing need of certain
     and the initial operating phase).              including a servicemember;                 small businesses. These special purpose
   • Adequate equity invested in the              • The widowed spouse of a                    programs are not necessarily for all
     business.                                      servicemember or veteran who died          businesses but may be very useful
   • Sufficient collateral to secure the loan       during service or of a service-connected   to some small businesses. They are
     or all available collateral if the loan        disability.                                generally governed by the same rules,
     cannot be fully secured.                      The Patriot Express loan is offered         regulations, fees, interest rates, etc. as
                                                by SBA’s widest network of lenders             the regular 7(a) loan guaranty. Lenders
SBAEXPRESS                                      nationwide and features the fastest            can advise you of any variations.
   The SBAExpress guaranty is available         turnaround time for loan approvals.
to lenders as a way to obtain a guaranty        Loans are available up to $500,000 and
                                                qualify for SBA’s maximum guaranty of
                                                                                               CAPLines
on smaller loans up to $350,000. (Note:                                                           The CAPLines program is designed to
Through September 27, 2011,                     85 percent for loans of $150,000 or less       help small businesses meet their short-
this has increased to $1 million.)              and 75 percent for loans over $150,000         term and cyclical working capital needs.
The program authorizes selected,                up to $500,000. For loans above                There are five loan programs under the
experienced lenders to use mostly their         $350,000, lenders are required to take         CAPLines umbrella. The programs can
own forms, analysis and procedures              all available collateral.                      be used to finance seasonal working

Visit us online: www.sba.gov/ok                                                                        OKLAHOMA Small Business Resource —   25
capital needs; finance the direct costs
of performing certain construction,
service and supply contracts; finance the
direct cost associated with commercial
and residential construction; finance
operating capital by obtaining advances
against existing inventory and accounts
receivable; and consolidate short-term
debt. SBA provides up to an 85 percent
guarantee. There are five distinct
programs under the CAPLine umbrella:
   • The Contract Loan Program is used
     to finance material and labor needs
     for a specific contract or contracts.
     Proceeds can be disbursed before the
     work begins. If used for one contract,
     it is generally not revolving; if used
     for more than one contract at a time,
     it can be revolving. The loan maturity
     is usually based on the length of the
     contract, but no more than five years.
     Contract payment must be sent
     directly to the lender.
   • The Seasonal Line of Credit
     Program is used to support buildup
     of inventory, accounts receivable or
     labor and materials above normal
     usage for seasonal inventory. The             the lender can charge up to two
                                                   percent annually to the borrower.
                                                                                          EXPORT WORKING CAPITAL
                                                                                          PROGRAM
     business must have been in business
     for a period of 12 months and must          • The Standard Asset-Based Line is
     have a definite established seasonal          similar to the Small Asset-Based           The SBA’s Export Working Capital
     pattern. The loan may be used over            Line, but for loan amounts over        program (EWCP) assists lenders in
     again after a “clean-up” period of            $200,000. It does require stricter
                                                                                          meeting the needs of exporters seeking
     30 days to finance activity for a             servicing and monitoring and the
                                                   lender may pass these costs along to
                                                                                          short-term export working capital. This
     new season. These also may have
                                                   the borrower.                          program enables U.S. exporters to obtain
     a maturity of up to five years. The
     business may not have another
                                                                                          loans to fund their direct export costs.
                                               EXPORT ASSISTANCE
     seasonal line of credit outstanding but                                              The EWCP supports single transactions
     may have other lines for non-seasonal                                                or revolving lines of credit. The
     working capital needs.                    Trade Financing                            maximum dollar amount of an export
   • The Builders Line Program provides           The SBA has help for existing small     line of credit under this program is $5
     financing for small contractors or        businesses wanting to export goods and     million. SBA guarantees up to 90% of a
     developers to construct or rehabilitate
                                               services.                                  loan amount or $ 4.5 million, whichever
     residential or commercial property.                                                  is less. Loan maturities are generally for
     Loan maturity is generally three                                                     a term of 12 months. The guaranty can
     years but can be extended up to           U.S. EXPORT ASSISTANCE                     be reissued for an additional 12 months
     five years if necessary to facilitate
     sale of the property. Proceeds are
                                               CENTER (USEAC)                             through a new application process.
                                                  U.S. Export Assistance Centers are      The guaranty fee the SBA charges is
     used solely for direct expenses of                                                   0.25 percent of the guaranteed amount
     acquisition, immediate construction       a network of facilities around the U.S.
                                               staffed by SBA, U.S. Department of         of the loan for the initial 12 months.
     and/or significant rehabilitation
     of the residential or commercial          Commerce and the Export-Import Bank        The borrower negotiates the interest
     structures. The purchase of the land      of the U.S. to provide trade promotion     rate and all other fees with the lender.
     can be included if it does not exceed     and export-finance assistance for small    The program offers flexible terms, low
     20 percent of the loan proceeds. Up       businesses in a single location. The       fees and a quick processing time. For
     to 5 percent of the proceeds can be       USEACs also work closely with other        information, see www.sba.gov/exportloans.
     used for physical improvements that       federal, state and local international
     benefit the property.                                                                Eligibility of Exporter
                                               trade organizations. To find the nearest
   • The Small Asset-Based Line is                                                          You must have a business operating
     a revolving line of credit (up to
                                               USEAC, go to www.export.gov/eac.
                                                                                          history of at least one year – not
     $200,000) that provides short term        U.S. Export Assistance Center Location     necessarily in exporting. The SBA may
     working capital. These lines are          (USEAC)
     generally used by businesses that
                                                                                          waive this requirement if you have
                                                  John Blum, Regional Manager             sufficient export trade experience or
     provide credit to their customers.           Office of International Trade
     Disbursements are based on the size                                                  other managerial experience.
                                                  Export Solutions Group
     of a borrower’s accounts receivable          8235 Forsyth Blvd., Ste. 520
     and/or inventory. Repayment comes            St. Louis, MO 63105                     Eligibility of Foreign Buyers
     from the collection of accounts              314-425-3304 ext. 228 • 314-425-3381       The foreign buyer must be a
     receivable or sale of inventory. It          Fax                                     creditworthy entity and the methods of
     does require periodic servicing and          john.blum@mail.doc.gov                  payment must be acceptable to the SBA
     monitoring of the collateral for which                                               and the export lender.

26 — Small Business Resource   OKLAHOMA                                                                       Visit us online: www.sba.gov/ok
Use of EWCP Proceeds:                           Eligibility of Exporter                         Use of Proceeds
  • To acquire inventory for export or to be      • Applicants must meet the same                 • Finance standby letters of credit used
    used to manufacture goods for export.           eligibility requirements for a 7(a) loan.       for either bid or performance bonds;
  • To pay the manufacturing costs of             • Applicant must establish the loan             • Finance export development activities
    goods for export.                               will significantly expand or develop            such as export marketing and
  • To purchase goods or services for               an export market, or the applicant              promotional activities, participation
    export.                                         has been adversely affected by import           in foreign trade shows, translation of
  • To support standby letters of credit            competition, and, in addition, the              product literature for foreign markets,
    related to export transactions.                 applicant must show that upgrading              and other activities designed to initiate
  • For pre-shipment working capital                equipment or facilities will improve its        or expand the applicant’s export of its
    directly related to export orders.              competitive position.                           products/services from the U.S.;
  • For post-shipment foreign accounts            • If eligibility is based on entering or        • Provide transaction-specific financing
    receivable financing.                           expanding export sales, the applicant           for overseas orders;
                                                    must submit a one or two page                 • Provide revolving lines of credit for
Ineligible Use of Proceeds                          international business plan, including          export purposes, the term of which
  • To support the applicant’s domestic             sufficient information to reasonably            must not exceed seven years. In
    sales.                                          support the likelihood of expanded              some instances, as a normal course
  • To acquire fixed assets or capital goods        export sales.                                   of business, the borrower may use
    for the applicant’s business.                                                                   portions of revolving lines of credit for
  • To support a sale where the exporter is     Use of Proceeds                                     domestic purposes, but no less than 70
    not taking title to the goods.                • For facilities or equipment, including          percent of the revolving line to be used
  • To acquire, equip, or rent commercial           purchasing land and building(s);                for export related purposes;
    space overseas.                                 building new facilities; renovating,          • Provide term loans and other financing
  • To serve as a warranty letter of credit.        improving, or expanding existing                to enable small business concerns,
                                                    facilities; purchasing or reconditioning        including small business export
                                                                                                    trading companies to develop foreign
Collateral Requirements                             machinery, equipment and fixtures;
                                                    and making other improvements                   markets; and
  • Collateral for the manufacturing sector
                                                    that will be used within the United           • Acquire, construct, renovate,
    typically consists of a first lien on all
                                                    States for producing goods or services.         modernize, improve or expand
    export-related inventory and export
                                                    Refinancing a facility/building is also         production facilities or equipment to be
    related accounts receivable.
                                                    permissible if the original loan on the         used in the U.S. in the production of
  • Collateral for the service sector
                                                    property could have been refinanced             goods or services to be exported from
    typically consists of assignment of
                                                    under regular 7(a).                             the U.S.
    proceeds of export-related contracts
    or purchase orders and a first lien on      Collateral Requirements - Collateral
    export-related accounts receivable.         requirements are the same as for                Ineligible Use of Proceeds
  • Other collateral may be required.           regular 7(a) loans.                               Proceeds may not be used to finance
                                                   How to Apply - A small business              overseas operations, other than those
How to Apply                                    exporter seeking a guaranteed loan must         strictly associated with the marketing
    A small business exporter seeking a         apply to an SBA participating lender.           and/or distribution of products/services
guaranteed EWCP loan must apply to a            Call your local SBA District Office for a       exported from the U.S.
lender.                                         list of participating lenders.
                                                                                                How to Apply
INTERNATIONAL TRADE LOAN                        EXPORT EXPRESS
                                                                                                  The application process is the same for
PROGRAM                                            The Export Express program is
                                                                                                the SBAExpress, except the applicant
                                                                                                must demonstrate that loan proceeds
   The SBA’s International Trade Loan           designed to help SBA meet the export            will enable it to enter a new export
program (ITL) helps small businesses
                                                financing needs of small businesses. It         market or expand an existing export
engaged or preparing to engage in
                                                is subject to the same loan processing,         market. The applicant must submit to
international trade as well as small
                                                making, closing, servicing, and                 the lender a plan that includes projected
businesses adversely affected by
competition from imports. This program          liquidation requirements as well as the         export sales for the upcoming year as
allows for a maximum loan amount of             same maturity terms, interest rates, and        well as the dollar volume of export sales
$5 million. The international trade             applicable fees as for other SBA loans          for the previous year.
loan provides an SBA guarantee up               except as noted below. The total Export
to $ 4.5 million for a term loan used           Express loan cannot exceed $500,000.
                                                SBA guarantees 90 percent for loans             SBA’S NON-7(a) LOAN
                                                                                                PROGRAMS
for the acquisition, construction,
renovation, modernization, improvement          of $350,000 and under and 75 percent
or expansion of long-term fixed assets          for loans greater than $350,000 up to             In addition to the 7(a) Loan program
or the refinancing of an existing loan          the maximum of $500,000. SBA allows             SBA has three other non-disaster
used for these same purposes. It may            participating lenders to make their own         assistance programs which can help
also be used in for working capital or          credit decisions. SBA provides a quick          small businesses gain access to capital
in conjunction with any SBA working             processing time, less than 36 hours.            and bonding.
capital loans, including the EWCP. The          Eligible Buyers – The same as for the
SBA guaranty fee and interest rates are         Export Working Capital Program.
the same as for any standard 7(a) loans.



Visit us online: www.sba.gov/ok                                                                          OKLAHOMA Small Business Resource —   27
                AWARD                                                                                         OKLAHOMA SBA LENDERS
                WINNERS
                                    2011 Oklahoma                                                             Oklahoma
                                    Small Business Award Winners                                                (As of July 21, 2011. Current list of
                                                                                                              lenders is available at www.sba.gov/ok)
                   Small Business Person                                 Veteran Small Business
                   of the Year                                           Champion of the Year                 SBA Preferred & Express Lenders
                   Gerald Williams                                       Lisa Thiessen
                                                                                                                 Certain lenders throughout the
                   President and Owner                                   Business Dev. Specialist
                   Interim Solutions for                                 Southwestern OK State SBDC           Nation are given authority to take on
                   Government LLC                                        100 Campus Dr.                       more of the responsibilities associated
                   2224 N.W. 50th St., Ste. 293 W                        Weatherford, OK 73096                with loan making and administration
                   Oklahoma City, OK 73112                                                                    from SBA based on their historical
                                                                         Minority Small Business              experience and performance with the
                                                                         Champion of the Year                 Agency. These delegations allow the
                   Young Entrepreneur                                    Sharron D. Jackson                   lender to streamline the SBA loan
                   of the Year                                           Business Coach                       approval process and obtain much
                   Kelsy Eakin                                           Metro Technology Centers
                   President/CEO
                                                                                                              quicker guaranty decisions – generally
                                                                         1700 Springlake Dr.                  within 48 business hours depending on
                   Keljo Solutions                                       Oklahoma City, OK 73111
                   7161 S. Braden Ave.                                                                        the program utilized.
                   Tulsa, OK 74136                                       National Home-Based Small
                                                                         Business Champion of the Year        Preferred Lenders Program (PLP)
                                                                         Patricia E. Beck                        Under the SBA Preferred Lenders
                   Jeffrey Butland Family-                               Self Employment Training             Program (PLP), SBA delegates loan
                   Owned Business of the Year                            Coordinator                          approval, closing, and most servicing
                   Donny Simmons                                         Great Plains Technology Center       and liquidation authority and
                   Owner                                                 4500 W. Lee Blvd.
                   Push ‘Em Station                                                                           responsibility to these carefully selected
                                                                         Lawton, OK 73501
                   5482 U.S. Hwy. 70                                                                          lenders. SBA will continue to check loan
                   Mead, OK 73449                                        Women’s Business Center of           eligibility criteria under this program.
                                                                         Excellence                           The credit criterion for PLP loans is
                                                                         REI Women’s Business Center          the same as that for the regular 7(a)
                   Financial Services Champion                           Dr. Barbara Rackley
                   of the Year                                                                                program.
                                                                         Coordinator
                   Sean Kouplen                                          2919 Enterprise Blvd.
                   President and CEO                                     Durant, OK 74701                     SBAExpress Lenders Program (SX)
                   Regent Bank                                                                                   Under the SBAExpress Program, the
                   7136 S. Yale, Ste. 100                               Lori Broyles                          agency relies completely on the lender’s
                   Tulsa, OK 74136                                      Coordinator                           credit analysis, forms and procedures to
                                                                        800 Research Pkwy., Ste. 305          apply SBA guarantees to a loan without
                                                                        Oklahoma City, OK 73104
                                                                                                              prior credit approval from SBA. In
                   Women in Business                                                                          return for this flexibility, participating
                   Champion of the Year
                                                                                                              lenders agree to accept a maximum loan
                   Majick RavenHawk
                   Founder/CEO                                          2011 Region VI Prime                  guarantee of 50%. The maximum loan
                   Engage Life & RavenHawk                              Contractor of the Year                amount under this program is $350,000.
                   International                                        Cheryl R. Cohenour
                                                                        President
                   5272 S. Lewis Ave., Ste. 220
                                                                        Cherokee CRC, LLC                     PatriotExpress Lenders Program
                   Tulsa, OK 74105                                                                            (PX)
                                                                        10838 E. Marshall, Ste. 220
                                                                        Tulsa, OK 74116                          Like the SBAExpress Program, the
                                                                                                              agency relies completely on the PX
                                                                                                              lender’s credit analysis, forms and
   NOMINATE TOP ENTREPRENEURS                           volunteer efforts. Nominees may or may not be small
                                                        business owners. Categories include:                  procedures to apply SBA guarantees
   Each November, the Oklahoma District Office
   accepts nominations for successful and inspiring
                                                           • Financial Services Champion of the Year          to a loan without prior credit approval
                                                           • Home-Based Business Champion                     from SBA; however, loan guarantees
   entrepreneurs to represent the state in Regional
                                                             of the Year
   and National small business competitions. Any                                                              range from 75 – 85% depending on loan
   individual or organization may submit nominations.      • Minority Small Business Champion
                                                             of the Year
                                                                                                              size. Applicant business must be 51%
   A company, owner, or business champion can also
   self-nominate. Award categories include:                • Veteran Small Business Champion                  or more owned by a veteran, service-
      • Small Business Person of the Year                    of the Year                                      disabled veteran, active duty service
      • Small Business Exporter of the Year                • Women in Business Champion                       member eligible for TAP, Reservist/
      • SBA Young Entrepreneur of the Year                   of the Year                                      National Guard member, spouse of any
      • Jeffrey Butland Family-Owned Business           All nominations must be postmarked or hand            of the previously mentioned, or widowed
                                                        delivered to the Oklahoma District Office no later
         of the Year
                                                        than the first or second Friday in November.
                                                                                                              spouse of a service member or veteran
      • Entrepreneurial Success Award                                                                         who died during service or of a service-
   Small Business Champion Award recipients are         Nomination guidelines and forms can also be
   individuals or organizations who have dedicated      downloaded electronically from the SBA website.       connected disability. The maximum loan
   their professional skills or personal talents to     For more information, contact the Oklahoma District   amount under this program is $500,000.
   supporting small businesses through advocacy and     Office at 405-609-8000.




28 — Small Business Resource   OKLAHOMA                                                                                           Visit us online: www.sba.gov/ok
OK LA H OMA SBA LEND E R S
Ada                                        Oklahoma City                              Exchange Bank & Trust Co. (SX/PX)
Vision Bank, NA (SX/PX)                    Allegiance Credit Union (SX)                  405-742-0202
     580-436-8327                             405-789-7900 ext. 2242
                                                                                      Tulsa
Broken Arrow                               BancFirst (PLP/SX/PX)                      Citizens Bank of Oklahoma (SX)
AVB (SX/PX)                                   405-270-4736                               918-712-4720
     918-251-9611
                                           Bank 2 (SX)                                Citizens Security Bank & Trust Co. (SX/
The First National Bank & Trust Co. (SX/      405-946-2265                            PX)
PX)                                                                                      918-293-1733
     918-251-5371                          Bank of Oklahoma, N.A. (PLP/SX/PX)
                                              405-272-2136                            Commerce Bank, N.A. (PLP/SX/PX)
Broken Bow                                                                               918-879-2234
1st Bank & Trust (SX/PX)                   Bank of the West (PLP/SX)
     580-584-9123                             405-936-3808                            First Oklahoma Bank (SX/PX)
                                                                                         918-392-2501
Chickasha                                  Coppermark Bank (SX/PX)
Chickasha Bank & Trust Co. (SX/PX)            405-951-9026                            NBC Oklahoma (SX)
     405-222-0550                                                                        918-499-5990
                                           First Fidelity Bank, N.A. (SX)
The First National Bank & Trust Co. (SX)      405-416-2393                            Oklahoma Central Credit Union (SX/PX)
     405-224-2200                                                                        918-664-6000
                                           First National Bank of Oklahoma (SX)
Claremore                                     405-848-2001                            Red Crown Federal CU (SX/PX)
RCB Bank (SX/PX)                                                                         918-477-3206
     918-342-7223                          Interbank (SX)
                                              405-782-4398                            Security Bank (SX)
Duncan                                                                                   918-664-6100
First Bank & Trust Co. (SX)                International Bank of Commerce (SX)
     580-255-1810                             405-775-8046                            Summit Bank (SX/PX)
                                                                                         918-477-3607
Edmond                                     Intrust Bank, N.A. (PLP/SX/PX)
First Commercial Bank (SX)                    405-949-6548                            The F&M Bank & Trust Company (SX/PX)
     405-844-0110                                                                        918-748-4231
                                           JP Morgan Chase Bank, N.A. (PLP/SX/PX)
Kirkpatrick Bank (SX/PX)                      405-440-8535                            Triad Bank, N.A. (SX/PX)
     405-341-8222                                                                        918-254-1444
                                           MidFirst Bank (SX/PX)
Elk City                                      405-767-7402                            Tulsa National Bank (SX/PX)
Great Plains National Bank (SX/PX)                                                       918-494-4884
     580-225-2265                          Valliance Bank (SX/PX)
                                              405-286-5743                            UMB Bank, N.A. (PLP/SX/PX)
Enid                                                                                     918-295-2003
Central National Bank & Trust Co. (SX)     Weokie Credit Union (SX/PX)
     580-213-1700                             405-235-3030                            Weatherford
                                                                                      First National Bank & Trust Co. (SX)
Hydro                                      Okmulgee                                      580-772-5574
Bank of Hydro (SX)                         The First National Bank & Trust Co. (SX)
                                              918-758-2402                            Wynnewood
     405-663-2214
                                                                                      The State Bank of Wynnewood (SX/PX)
Kremlin                                    Owasso                                        405-665-2001
Bank of Kremlin (PLP/SX/PX)                First Bank of Owasso (SX/PX)
     580-874-2244
                                              918-272-3141                            Yukon
                                                                                      Yukon National Bank (SX)
Lawton                                     Perkins                                       405-354-5281
The City National Bank & Trust Co. (SX/    Payne County Bank (SX)
PX)                                           405-547-2436
                                                                                      CERTIFIED DEVELOPMENT
     580-355-3580
                                           Purcell                                    COMPANY LOAN PROGRAM
McAlester                                  First American Bank (SX/PX)
                                              405-366-3234
                                                                                      (504 LOANS)
The Bank, N.A. (SX/PX)                                                                  The 504 Loan program is an economic
     918-423-2265                                                                     development program that supports
                                           Sallisaw
Muskogee                                   First National Bank, Sallisaw (SX)         American small business growth and
                                              918-775-9136                            helps communities through business
First National Bank of Muskogee (SX)
     918-681-7112                                                                     expansion and job creation. This SBA
                                           Stillwater                                 program provides long-term, fixed-
Newkirk                                    Arvest Bank (PLP/SX/PX)
                                              405-385-5881                            rate, subordinate mortgage financing
Eastman National Bank (SX/PX)                                                         for acquisition and/or renovation of
     580-362-2511                          Citizens State Bank (SX/PX)                capital assets including land, buildings
                                              405-533-3737                            and equipment. Some refinancing is


Visit us online: www.sba.gov/ok                                                               OKLAHOMA Small Business Resource —   29
also permitted. Most for-profit small             and establishes the basis for the loan        Alva Office
businesses are eligible for this program.         rate.                                         Contact Laura Girty
The types of businesses excluded from           • All project-related costs can be              580-327-2095
                                                  financed, including acquisition (land         lgirty@ruralenterprises.com
7(a) loans (listed previously) are also           and building, land and construction of
excluded from the 504 loan program.               building, renovations, machinery and          Durant Office
   Loans are provided through Certified           equipment) and soft costs, such as title      Contact Susan Bates
Development Companies. CDCs work                  insurance and appraisals. Some closing        580-924-5094
with banks and other lenders to make              costs may be financed.                        susan@ruralenterprises.com
loans in first position on reasonable           • Collateral is typically a subordinate
                                                  lien on the assets financed; allows           Lawton Office
terms, helping lenders retain growing             other assets to be free of liens and
customers and provide Community                                                                 Contact Gilmer Capps
                                                  available to secure other needed              580-294-5094
Redevelopment Act credit.                         financing.                                    gcapps@ruralenterprises.com
   The SBA 504 loan is distinguished            • Long-term real estate loans are up to
from the SBA 7(a) loan program in these           20-year term, heavy equipment 10 or           Oklahoma City Office
ways:                                             20-year term and are self-amortizing.
                                                                                                Contact Katherine Faison
                                              Businesses that receive 504 loans are:
The maximum debenture, or long-term             • Small — net worth under $15 million,
                                                                                                405-319-8190
loan, is:                                         net profit after taxes under $5 million,
                                                                                                kfaison@ruralenterprises.com
  • $5 million for businesses that create a       or meet other SBA size standards.
    certain number of jobs or improve the       • Organized for-profit.                         Tulsa Office
    local economy;                              • Most types of business — retail,              Contact Sam Vaverka
  • $5 million for businesses that meet a         service, wholesale or manufacturing.          918-994-4370
    specific public policy goal, including                                                      svaverka@ruralenterprises.com
    veterans; and
                                                 The SBA’s 504 certified development
  • $5.5 million for manufacturers and        companies serve their communities by
    energy public policy projects.            financing business expansion needs.            MICROLOAN PROGRAM
  Recent additions to the program allow       Their professional staffs works directly         The Microloan program provides
$5.5 million for each project that reduces    with borrowers to tailor a financing           small loans ranging from under $500
the borrower’s energy consumption by          package that meets program guidelines          to $50,000. Under this program, the
at least 10 percent; and $5.5 million for     and the credit capacity of the borrower’s      SBA makes funds available to nonprofit
each project that generates renewable         business. For information, visit               intermediaries that, in turn, make the
energy fuels, such as biodiesel or ethanol    www.sba.gov/504.
production. Projects eligible for up to
$5.5 million under one of these two
                                              Certified Development Companies
                                              Metro Area Development Corporation
                                                                                                    SUCCESS
                                                                                                    S T O R Y
                                                                                                                         Sandler
requirements do not have to meet the
job creation or retention requirement, so
long as the CDC portfolio average is at
                                                 Dan Fitzpatrick
                                                 6412 N. Santa Fe Ave., Ste. C
                                                                                                                         Training
                                                 Oklahoma City, OK 73116                                                 continued from page 7
least $65,000.                                   405-424-5181 • 405-424-1781 Fax
  • Eligible project costs are limited           MADCO@RHess.com                             Crandall has this advice to those who are
    to long-term, fixed assets such as           www.MADCO.net                               thinking about starting their own business:
    land and building (occupied by the                                                       “Explore and utilize the resources out there
    borrower) and substantial machinery                                                      to help you. I’d still be building the business
                                              Small Business Capital Corporation
    and equipment. Working capital is not                                                    plan and cash flow projections had I not
                                                 Peggy Rice
    an eligible use of proceeds.                                                             worked with Shelley Cadamy, [who at the
                                                 Judy Roach
  • Most borrowers are required to make                                                      time worked as a business & entrepreneurial
    an injection (borrower contribution)
                                                 15 W. Sixth St., Ste. 1214
                                                 Tulsa, OK 74119-5406                        services coordinator at Francis Tuttle Tech
    of just 10 percent which allows                                                          Center.] With her guidance, that process
    the business to conserve valuable            918-584-3638 • 918-599-8339 Fax
                                                 peggyrice@sbcc-ok.com                       took about two weeks.”
    operating capital. A further injection
    of 5 percent is needed if the business       jroach@SBCC-OK.com
                                                 www.SBCC-OK.com                             Although being your own boss can be
    is a start-up or new (less than 2
                                                                                             challenging work, Crandall said, “What
    years old) and a further injection of 5
    percent is also required if the primary   Tulsa Economic Development                     drives me every day is when I have our
    collateral will be a single purpose       Corporation                                    clients share their success stories of how we
    building.                                    Rose Washington Rentie                      are helping them grow.” Recently a client
  • Two-tiered project financing: a lender       Peggy Prudom                                in the construction industry shared that our
    finances approximately 50 percent of         907 S. Detroit Ave., Ste. 1001              guidance and support has their revenue up
    the project cost and receives a first        Tulsa, OK 74120                             over 50% year over year, and profits even
    lien on the project assets (but no SBA       918-585-8332 • 918-585-2473 Fax             more – in an industry that is down over
    guaranty); A CDC (backed by a 100%           Rose@TEDCNET.com                            20% year over year. Another call shared,
    SBA-guaranteed debenture) finances           Peggy@TEDCNET.com                           “I’ve been avoiding cold calling my entire
    up to 40% of the project costs secured       www.TEDCNET.com                             career, my time in Sandler Training has
    with a junior lien. The borrower                                                         finally given me the confidence and courage
    provides the balance of the project       Rural Enterprises of Oklahoma                  to walk into businesses and visit with them.
    costs.                                       P.O. Box 1335                               That’s a huge motivator for me when I get
  • Fixed interest rate on SBA loan. SBA         Durant, OK 74702                            that kind of feedback because it means
    guarantees the debenture 100 percent.        800-658-2823 • 580-920-2745 Fax             we are making a difference in their lives
    Debentures are sold in pools monthly         www.ruralenterprises.com                    professionally and personally.”
    to private investors. This low, fixed
    rate is then passed on to the borrower


30 — Small Business Resource   OKLAHOMA                                                                              Visit us online: www.sba.gov/ok
small loans directly to entrepreneurs,        Through this program, the SBA               CB Insurance, LLC
including veterans. Proceeds can be           guarantees bid, payment, performance           1 South Nevada Ave., Ste. 105
used for typical business purposes such       and ancillary bonds issued by surety           Colorado Springs, CO 80903
as working capital, or the purchase of                                                       719-477-4278 • 719-228-1071 Fax
                                              companies for individual contracts and
furniture, fixtures, machinery, supplies,                                                    Jason.yezek@centralbancorp.com
                                              subcontracts up to $2 million. The             www.centralbancorp.com
equipment, and inventory. Microloans
                                              SBA reimburses sureties between 70
may not be used for the purchase
of real estate. Interest rates are            and 90 percent of losses sustained if a     CCI Surety, Inc.
                                              contractor defaults on the contract.           1710 N. Douglas Dr., Ste. 110
negotiated between the borrower and                                                          Golden Valley, MN 55422
the intermediary. The maximum term               The SBA has two program options
                                                                                             763-543-6993 • 763-546-1822 Fax
for a microloan is 7 years. For more          available, the Prior Approval Program          www.ccisurety.com
information, go to                            (Plan A) and the Preferred Surety Bond
www.sba.gov/ microloans.                      Program (Plan B). In the Prior Approval     Contractors Bonding & Insurance
                                              Program, SBA guarantees 90 percent          Company
Microloan Program Intermediary Lenders        of surety’s paid losses and expenses on        11188 Tesson Ferry Rd., Ste. 201
                                                                                             Saint Louis, MT 63123
Greenwood Community Development               bonded contracts up to $100,000, and on
                                                                                             314-729-1334
Corporation                                   bonded contracts greater than $100,000         Stevey@cbic.com
     Reginald King                            that are awarded to socially and               www.cbic.com
     131 N. Greenwood Ave.                    economically disadvantaged concerns,
     Tulsa, OK 74120                          HUBZone contractors, and veterans, and      Freedom Bonding, Inc.
     918-585-2226 or 918-585-2084                                                            11100 Liberty Rd., Ste. H
                                              service-disabled veteran owned small
     918-585-9268 Fax                                                                        Randallstown, MD 21133
     rking@greenwoodchambertulsa.com          businesses. All other bonds guaranteed         410-922-2221
                                              in the Plan A Program receive an 80            (Licensed In OK)
Rural Enterprises of Oklahoma                 percent guarantee. Sureties must obtain
     Susan Bates                              SBA’s prior approval for each bond          Insurance Source, Inc.
     2912 Enterprise Blvd.                    guarantee issued. Under Plan B, SBA            4111 Telegraph Rd.
     Durant, OK 74702                                                                        St. Louis, MO 63129
     580-924-5094 • 580-920-2745 Fax          guarantees 70 percent, but sureties may
                                                                                             314-416-2602 • 314-416-1011 Fax
     Susan@ruralenterprises.com               issue, monitor and service bonds without       marke@theinsurancesource.com
                                              SBA’s prior approval.
Little Dixie Community Action Agency                                                      KPS Insurance Services, Inc.
     Carol Buster                             SEATTLE AREA OFFICE                            10650 Treena St., Ste. 109
     209 N. 4th                                  Thomas Ewbank, Supervisory Surety Bond      San Diego, CA 92131
     Hugo, OK 74743                              Specialist                                  858-538-8822 • 858-346-9298 Fax
     580-326-5165 • 580-326-0556 Fax             2401 Fourth Ave., Ste. 450
     cbuster@ldcaa.org                           Seattle, WA 98121                        Surety Support Services Inc
                                                 206-553-0961 • 206-553-6259 Fax             7255 W. 98th Terr, #170
Tulsa Economic Development Corp.                 thomas.ewbank@sba.gov                       Overland Park, KS 66282
     Rose Washington Rentie and Tara Martin                                                  913-385-7760 • 913-385-7699 Fax
     907 S Detroit Ave.                       BOND AGENCIES                                  gary@suretyss.com
     Tulsa, OK 74120                                                                         www.suretyss.com
     918-585-8332 • 918—585-2473 Fax          Assurance Brokers, LTD
     Rose@tedcner.com                            95 N. Research Dr., Ste. 100             The Surety Group Agency, LLC
     tara@tedcner.com                            Edwardsville, IL 62025                      1900 Emery St., Ste. 120
     www.tedcnet.com                             618-692-9800 • 618-692-9865 Fax             Atlanta, GA 30318
                                                 debbie@assurancebrokers.com                 404-352-8211 • 404-351-3237 Fax
THE SURETY BOND GUARANTEE                     Barbour Group, LLC
                                                                                             kelly@suretygroup.com
                                                                                             www.suretygroup.com
PROGRAM                                          20 Liberty St., Ste. 2D
   The Surety Bond Guarantee program             Westminster, MD 21157                    Viking Bond Service, Inc.
is a public-private partnership between          410-876-9610 • 410-876-9954 Fax             22601 N. 19th Ave., Ste. 210
                                                 info@thebarbourgroup.com                    Phoenix, AZ 85027
the federal government and surety
                                                                                             623-933-9334 ext. 16
companies to provide small businesses         Blair Insurance Services, Inc.                 cynthiab@vbsbond.com
with the bonding assistance necessary            1201 Logan Blvd.
for them to compete for public and               Altoona, PA 16602                        Wells Fargo Insurance Services USA, Inc.
private contracting and subcontracting           814-931-1196 • 877-771-3377 Fax             5755 Mark Dabling Blvd., Ste. 300
opportunities. The guarantee provides            Blairbonni@aol.com                          Colorado Springs, CO 80919
all incentive for sureties to bond small         www.blair-insurance.com                     719-592-1177
businesses that would otherwise be                                                           christina.schulman@wellsfargo.com
unable to obtain bonding. The program         BondPro, Inc.
                                                 217 Choctaw Ave.
is aimed at small businesses that lack
                                                 Bartlesville, OK 74003
the working capital or performance               918-337-4100 • 918-337-4101 Fax
track record necessary to secure bonding         www.thebondpro.com
on a reasonable basis through regular
commercial channels.



Visit us online: www.sba.gov/ok                                                                    OKLAHOMA Small Business Resource —   31
Putting America
Back to Work
THE SMALL BUSINESS JOBS ACT:                               HELPING SMALL BUSINESSES GAIN ACCESS
                                                           TO CAPITAL
                                                             Access to capital is one of the biggest concerns
THE TOOLS SMALL BUSINESSES NEED                            facing small businesses. You may have heard
  On Sept. 27, President Obama signed the Small            about the Jobs Act’s extensions of the popular
Business Jobs Act, which is the most significant           provisions which increased the guarantee on loans
piece of small business legislation in over a decade.      and reduced the borrower fees in our top two
The Jobs Act provides entrepreneurs and small              programs. This helped SBA turn $505 million in
business owners with a toolbox that includes               taxpayer funds into $12 billion in overall small
tax relief, access to capital, more contracting            business lending. This temporary provision has
opportunities and exporting assistance, so they            drawn to a close, but the Jobs Act made a number
can grow and create the jobs America needs. So,            of changes to SBA lending which will help small
whether you’re starting a business or looking to           businesses get the capital they need.
grow, here are the facts you need to know to take            For small businesses like manufacturers,
advantage of all that’s in the Small Business Jobs         exporters, and franchises, that are ready to grow
Act.                                                       but need larger loans, the Jobs Act permanently
                                                           increased the limits on SBA loans from $2 million
PROVIDING TAX RELIEF FOR SMALL                             to $5 million. This will help more small businesses
                                                           who need capital use SBA loans. The Jobs Act also
BUSINESSES                                                 increases SBA microloan maximums from $35,000
  As tax season approaches, there are several              to $50,000. SBA data shows that microloans often
new tax cuts that small business owners can take           benefit entrepreneurs who need startup capital and
advantage of, including:                                   business owners in underserved communities who
  • The highest ever small business expensing
                                                           often find it harder to access capital.
    limits–$500,000 for 2010 and 2011
                                                             The Jobs Act contained two important temporary
  • Carry back for qualified small businesses of
    general business credits to offset five years of       provisions. The limit on quick-turnaround SBA
    taxes                                                  Express loans was increased from $350,000 to
  • Zero capital gains taxes on qualified stock            $1 million through September, 2011. And, the
    investments in small businesses for the 2010 tax       Jobs Act will soon temporarily allow owner-
    year                                                   occupied small businesses to use SBA’s 504 loan
  • Increased deductions for start-up expenditures for     program to refinance their non-SBA commercial
    entrepreneurs for the 2010 tax year                    real estate mortgages. With a large percentage of
  • Easier deductions for employer-provided cell           commercial real estate mortgages set to mature in
    phones
                                                           the next few years, many small business owners
  • New deductions for health insurance costs for
                                                           face the negative impact of declining real estate
    self-employed business owners and their family
    members                                                values. Allowing good, healthy small businesses to
  • Limits on penalties for errors in tax reporting that   refinance their mortgages will help them keep their
    disproportionately affect small business               doors open and protect jobs, as well as get more
  • Extended bonus depreciation                            stable, long-term mortgage financing.




32 — Small Business Resource   OKLAHOMA                                                      Visit us online: www.sba.gov/ok
HELPING SMALL BUSINESSES WIN                           HELPING SMALL BUSINESSES GROW
GOVERNMENT CONTRACTS                                   THROUGH EXPORTING
  Are you a government contractor? The Federal           Small businesses are the sector of the economy
government is the largest purchaser of goods and       that’s best poised for growth through exporting.
services in the world. Last year, $100 billion in      With the growth in new technology, new markets
Federal contracts went to small businesses. The        are opening up small businesses all the time. And
Jobs Act contains provisions to help build on that     since the President has made it a priority to double
and get more contracts in the hands of small           the country’s exports, now is a perfect time to
businesses in 2011 and beyond.                         begin exporting. The Jobs Act makes growing your
  For instance, the law reaffirmed “parity” among      business through exporting easier than ever.
federal small-business contracting programs.             The loan limits in SBA’s International Trade
When awarding contracts that are set-aside for         Loans and Export Working Capital have been
small businesses, contracting officers are free to     increased to $5 million. These loans support small
choose among businesses owned by women and             business exporters who need capital to invest in
service-disabled veterans, as well as businesses       exporting and fill orders coming from overseas.
participating in HUBZone and 8(a) programs.            Moreover, the Export Express Pilot is now
  The law eliminates the “Competitiveness              permanent, with 90% guarantees for loans up to
Demonstration” program, which limited                  $350,000 and 75% for loans between $350,000 and
opportunities for small contractors in 11 industries   $500,000. Lastly, the Jobs Act provides funding for
where they excel, such as construction, landscaping    competitive grants for states to help small business
and pest control. This will build on the $24 billion   owners with exporting.
small businesses won in these industries in Fiscal
Year 2009 (effective January 31, 2011).                MORE TOOLS FOR SMALL BUSINESSES
  The law gives contracting officers the ability to      There are dozens and dozens of programs,
reserve orders for small business participation        resources, and tools to support your small business
on contracts with multiple awards including the        in the Small Business Jobs Act. From the new loan
Federal Supply Schedule (GSA Multiple Award            programs and tax cuts mentioned above, to the
Schedule). The law makes it harder for agencies to     Treasury Department’s Small Business Lending
“bundle” contracts, a practice that makes it more      Fund that will help many community banks around
difficult for small businesses to compete.             the country, you’re sure to find what you need to
  The law establishes a legal standing                 grow your business and create jobs. Your local
of “presumption of loss” when a business               SBA district office or resource partner can help you
misrepresents its ownership status or size in          navigate the ins-and-outs of the Jobs Act, or you
winning a government contract. This allows a           can get started by visiting www.SBA.gov.
federal agency to claim a loss on the purchase,
enabling those agencies, including the Department
of Justice, to vigorously pursue fraudulent firms.
  The law holds large prime contractors more
accountable to their own subcontracting plans by
requiring written justification when plans aren’t
met and when small business subcontractors aren’t
paid on time. This helps eliminate “bait-and-
switch” tactics that occur when large primes – after
winning the prime contract – don’t follow through
with their own plans to give subcontracts to small
businesses.
  Whether your small business has worked on
government contracts for years, or you’re looking at
contracting as a way to grow, there’s good news in
the Jobs Act.

Visit us online: www.sba.gov/ok                                                 OKLAHOMA Small Business Resource —   33
                                        LOAN GUARANTY PROGRAMS
                                        Information current as of March 2011 • All SBA programs and services are provided on a nondiscriminatory basis.            U.S. Small Business Administration
Program                Maximum Percent of                   Use of                                                 Maximum                 Guaranty             Who Qualifies                    Benefit to
                       Amount  Guaranty                     Proceeds                          Maturity             Interest Rate           Fees                                                  Borrowers
7(a) Loans
Standard 7(a):         $5 million gross 85% on loans of  Expansion/renovation;             Depends on ability      Generally Base Rate     Check with local     Must be for profit and meet     Long-term financing; Improved
Applicant applies                       $150,000 or less;new construction,                 to repay. Generally     (Wall Street Prime,     SBA District         SBA size standards; show        cash flow; Fixed maturity;
to lender for loan;    ($3.75 million   75% for loans    purchase land or                  working capital &       LIBOR + 3.0, or SBA     Office for current   good character, credit,         No balloons; No prepayment
Lender applies to      guaranty)        over $150,000.   buildings; purchase               machinery and           Peg Rate plus allow-    information.         management, and ability to      penalty (under 15 years).
SBA for guaranty if                                      equipment, fixtures,              equipment (not          able spread: 2.25%                           repay; Must be an eligible
they determine it is                                     lease-hold improvements;          to exceed life of       when maturity less                           type of business.
necessary.                                               working capital; refinance        equipment) is 5-10      than 7 years, 2.75%
                                                         debt for compelling               years; real estate is   when maturity 7 years
                                                         reasons; short term line of       25 years.               or more.
                                                         credit, inventory.
SBAExpress             $1,000,000       Lender provided Same as Standard 7(a) or           Same as Standard Check with local SBA           Check with local     Same as                         Faster turnaround; Streamlined
Lender approves;                        a 50% guaranty may be used for revolving           7(a) for loan terms; District Office for        SBA District         Standard 7(a)                   process; Easy-to-use line of
Minimal SBA                             from SBA        lines of credit.                   Revolving lines of    current information.      Office for current                                   credit.
paperwork for                                                                              credit up to 7 years.                           information.
lenders.
 Patriot Express       $500,000         Same as             Same as Standard 7(a)          Same as                 Same as                 Same as              Same as Standard 7(a)           Lower interest rate maximums
 Lender approves                        Standard 7(a)       except cannot be revolving.    Standard 7(a)           Standard 7(a)           Standard 7(a)        plus must be owned &            than other SBA Express
 loan; Minimal                                                                                                                                                  controlled by one or more       programs.
 additional SBA                                                                                                                                                 of the following groups         Less paperwork
 paperwork.                                                                                                                                                     equaling 51% total owner-       Fast turnaround
                                                                                                                                                                ship; veteran, active-duty      Expanded eligibility
                                                                                                                                                                military, reservist or          Electronic application
                                                                                                                                                                National Guard member
                                                                                                                                                                or spouse of any of these
                                                                                                                                                                groups, or widowed spouse
                                                                                                                                                                of service member or
                                                                                                                                                                veteran who died during
                                                                                                                                                                service or of service-
                                                                                                                                                                connected disability.
CAPLines: Short-       $5 million       Same as             Finance seasonal working       Up to 5 years.          Same as                 Same as              Same as Standard 7(a)           Provides short-term working
term/Revolving         (small asset     Standard 7(a)       capital needs; cost to                                 Standard 7(a)           Standard 7(a)        plus a business that needs      capital; Structured to meet
Lines of Credit;       based limited to                     perform; construction costs,                                                                        specialized proceeds this       business needs; Funds to
Seasonal Contract      $200,000)                            advances against existing                                                                           program offers.                 perform on an assignable
Builders Standard/                                          inventory and receivables,                                                                                                          contract, to cover seasonal
Small Asset-Based.                                          consolidation of short-term                                                                                                         needs, to build or renovate
                                                            debts.                                                                                                                              personal or commercial space,
                                                                                                                                                                                                and to obtain funds against
                                                                                                                                                                                                existing current assets.
International Trade $5 million          Same as             For the acquistion of          Up to 25 years.         Same as                 Same as              Same as Standard 7(a)           Long-term financing for land
to help a business                      Standard 7(a)       long-term, fixed assets                                Standard 7(a)           Standard 7(a)        plus businesses must            and building where assets
obtain fixed assets                                         plus working-capital loans                                                                          be engaged/preparing to         are used to produce products
used in producing                                           associated with internatinal                                                                        engage in international         for export.
goods and services                                          trade.                                                                                              trade/adversely affected by
to be exported.                                                                                                                                                 competition from imports.

Export Working         $5 million       Most guaranteed Short-term, working-capital        Up to 3 years but       Established by          Same as              Same as Standard 7(a)           Short-term working capital for
Capital Program        (may be          at 90%          loans for exporters.               matched single          lender                  Standard 7(a)        plus must have been in          export needs; inexpensive
1-page application,    combined with                                                       transaction cycle or                                                 business for at least one       minimum guaranty fee when
fast turnaround,       International                                                       generally 1 yr. for                                                  year.                           maturity one year (one quarter
may apply for          Trade loan)                                                         line of credit.                                                                                      of one percent); Revolving
prequalification                                                                                                                                                                                or transaction based; Allows
letter.                                                                                                                                                                                         specific financing for exporting
                                                                                                                                                                                                without disrupting domestic
                                                                                                                                                                                                financing and business plan.
Small Loan             $250,000 gross Same as               Same as Standard 7(a)          Same as                 Same as                 Same as              Applicants seeking loans of PLP lenders may be more
Advantage PLP          loan amount    Standard 7(a)         except cannot be revolving.    Standard 7(a)           Standard 7(a)           Standard 7(a)        $250,000 or less who apply willing to provide financing to
lenders request                                                                                                                                                 to PLP lenders.             applicants seeking smaller
guarantees uding                                                                                                                                                                            loans with the streamlined
streamlined forms.                                                                                                                                                                          application forms.
Community           $250,000 gross Same as                  Same as Standard 7(a)          Same as                 Same as              Same as                 Loan eligibility requirements   Borrower’s in underserved
Advantage Allows loan amount       Standard 7(a)            except cannot be revolving     Standard 7(a)           Standard 7(a) except Standard 7(a)           are same as for Standard        markets have more choices
mission-oriented                                            and cannot be used to                                                                               7(a) loans, but the business    on the types of lenders who
lenders focused on                                                                                                 allowable “Spread”
                                                            refinance loans made by or                             is +4.)% rather than                         should be located in an         can provide them financing if
economic develop-                                           guaranteed by the Dept. of                                                                                                          their financing needs an SBA
ment in underserved                                                                                                base +2.25 or 2.75                           underserved market.
markets to appy for                                         Agriculture or loans by SBA                                                                                                         guaranty and the technical
7(a) guaranty on                                            Micro-Lenders using their                                                                                                           assistance needs of the
loan they propose                                           SBA intermediary loan.                                                                                                              applicant are assessed by the
to make to an                                                                                                                                                                                   lenders.
otherwise eligible
small business.
Non-7(a) Loans
Microloans             $50,000 (total   Not Applicable      Purchase machinery and         Shortest term           Check with local        Not Applicable     Same as 7(a)-Must be profit,      Direct loans from nonprofit
Loans through          loan amount to                       equipment, fixtures, lease-    possible, not to        SBA District                               meet SBA size standards;          intermediary lenders; Fixed-
non-profit lending     small business                       hold improvement; Finance      exceed 6 years.         Office for current                         show good character credit,       rate financing; Very small loan
organizations;         borrower)                            increased receivables;                                 information.                               management, and ability to        amounts; Technical assistance
technical assistance                                        working capital.                                                                                  repay; Must be an eligible        available.
also provided.                                                                                                                                                type of business - except
                                                                                                                                                              nonprofit daycare.
504 Loans Fixed       Up to $5.0        100% guaranty       Long-term, fixed-asset loans 10- or 20-year term       Check with local        Check with local For profit businesses that          Fees under 3 percent; long-
Asset, Financing      million           on 504 portion;                                                            SBA District            SBA District       do not exceed $15.0 million       term fixed rate; low down
provided by Certified                   No guaranty                                                                Office for current      Office for current in tangible net worth and do      payment; full amortization; no
Development Com-                        on third party                                                             information.            information.       not have average net income       balloons.
panies (CDCs) and                       portion.                                                                                                              over $5 million for past 2
Third Part Lenders.                                                                                                                                           years.



34 — Small Business Resource            OKLAHOMA                                                                                                                                            Visit us online: www.sba.gov/ok
                                  CONTRACTING OPPORTUNITIES

                         FEDERAL PROCUREMENT
                             OPPORTUNITIES
                                  How to Apply for Government Contracts
   The U.S. government is the largest
single purchaser of goods and services
in the world, buying everything from
armored tanks to paper clips. Every
year, the federal government awards
more than $500 billion in contracts, and
a significant share of those contracts are
specifically allotted to small businesses.
   The SBA works with agencies
to award at least 23 percent of all
prime government contracts to small
businesses, with specific statutory
goals for small disadvantaged
businesses, women-owned, service-
disabled veteran-owned, or is located in
historically underutilized business zones
(HUBZone).
   The agency ensures that small
businesses have access to long-lasting
development opportunities, which
means working with small businesses
to help them stay competitive, as
well as encouraging federal agencies
to award more contracts to small
businesses. The SBA features outreach        Types of Contracts                            Small Business Set-Asides
programs, matchmaking events, and               Firm fixed price contracts places the          A “set-aside” for small businesses
online training opportunities; and helps     responsibility for the costs and risk of      reserves an acquisition exclusively for
agencies identify opportunities for small    loss on the contractor. Firm fixed price      small business concern participation.
businesses.                                  contracts do not permit any adjustment        There are two ways in which set-
                                             on the basis of the contractor’s costs        asides can be determined. First, if an
HOW GOVERNMENT                               during the performance of the contract.
                                             This type of contract is used in all sealed
                                                                                           acquisition of goods or services has
                                                                                           an anticipated dollar value of at least
CONTRACTING WORKS                            bid and some negotiated procurements.         $3,000 but not exceeding $150,000,
Sealed bidding vs. Negotiation                  Cost reimbursement contracts provide       it is automatically reserved for small
   There are two methods the                 for the payment of allowable costs            businesses. The acquisition will be set
government uses to purchase goods            incurred by the contractor, to the extent     aside only if the contracting officer
and services, sealed bidding and             stated in the contract. The contract          determines there are two or more
negotiation. The first method, sealed        establishes a ceiling price, above which      responsible small business concerns
bidding, involves issuing an invitation      a contractor may not exceed without the       that are competitive in terms of market
for bid by a procuring agency. Under         approval of the contracting officer. Cost     prices, quality and delivery. Second, if
the sealed bidding method, a contract        reimbursement contracts are used in           an acquisition of goods or services is
is usually awarded to the lowest priced      research contracts that have commercial       more than $150,000, and if it’s likely
bidder that can meet the quantity,           applicability.                                offers will be obtained from at least two
quality and delivery requirements of            Some contracts do not fit neatly           responsible small business concerns, and
the procurement. The second method,          into these two categories, such as            if awards will be made at fair market
negotiation, involves issuing a request      time and material contracts (prices for       prices, the acquisition is reserved for
for proposal or request for quotation.       hourly wages are fixed but the hours          exclusively for small business concerns.
The business with the best proposal in       are estimated) and letter contracts           Reasonable expectations of small
terms of technical content, price and        (authorizes a contractor to begin work        business competition may be evaluated
other factors generally wins the contract.   on an urgent requirement).                    using past acquisition history of an item
                                                                                           or similar items.




Visit us online: www.sba.gov/ok                                                                    OKLAHOMA Small Business Resource —   35
   There are several exceptions and         firm’s technical and financial capabilities   Acquisition Regulations (FAR).
unique rules for specific kinds of small    to perform on the contract. If the              Just as Congress has given federal
businesses and industries. For R&D          business demonstrates the capability to       agencies a goal of procuring 23
small business set-asides, there must be    perform, the SBA issues a Certificate of      percent of federal contracts from small
reasonable expectation of obtaining from    Competency to the contracting officer,        businesses, so too must federal agencies
small businesses the best scientific and    requiring award of that contract to the       meet specific contracting goals for other
technological sources consistent with the   small business.                               categories of small firms. These goals
demands of the proposed acquisition.                                                      are:
For small business set-asides other         WHAT YOU SHOULD KNOW                            • 5 percent of contracts go to Small
                                                                                              Disadvantaged Businesses
than for construction services, any
concern proposing to furnish a product
                                            ABOUT YOUR BUSINESS                             • 5 percent go to Women-Owned Small
                                               To be eligible to bid on a federal             Businesses
that it did not itself manufacture must                                                     • 3 percent go to Service-Disabled
furnish the product of a small business     contract, you must know your business.
                                                                                              Veteran-Owned Small Businesses
manufacturer unless the SBA has             Answer the following three questions:           • 3 percent go to HUBZone Small
granted either a waiver or exception to     1. Are you a small business?                      Businesses
this requirement. In industries where          Is your small business:                       Federal agencies have a strong
                                              • Organized for profit?                     incentive to fulfill these contracting
the SBA finds that there are no small         • Located in the U.S.?
business manufacturers, it may issue                                                      goals. You should apply for those SBA-
                                              • Operated primarily within the U.S.
a waiver to the non-manufacturer rule.          or making a significant contribution      Certified and Self-Certified programs for
Waivers permit small businesses to              to the U.S. economy through payment       which you qualify to take advantage of
provide any domestic firm’s product.            of taxes or use of American products,     contracting opportunities.
                                                materials, or labor?
Subcontracting
   Subcontracting opportunities are a
                                              • Independently owned and operated?
                                              • Not dominant in the field of operation
                                                                                          HUBZone
                                                in which it is bidding for government        The HUBZone program helps small
great resource for small businesses,
                                                contracts?                                businesses located in distressed urban
especially to those not ready to bid as                                                   and rural communities, known as
                                              • A sole proprietorship, partnership,
prime contractors. Experience gained            corporation, or any other legal form?     Historically Underutilized Business
from subcontracting with a federal             If the first six criteria apply to your    Zones, gain access to federal set-aside
prime contractor can better prepare         business, ask yourself the second             contracts and sole source contracts as
businesses to bid for prime contracts.      important question to find out if             well as a price evaluation preference
   Current regulations stipulate for        your business meets size standard             in full and open contract competitions.
contracts offering subcontracting           requirements.                                 There is a statutory requirement that
opportunities over $650,000 for goods       2. What is the size standard for your         HUBZone small business concerns be
and services, or $1.5 million for           business?                                     awarded not less than 3 percent of the
construction, large business prime             Size standards are used to determine       total value of all prime contract awards.
contractors must offer maximum              whether a business is small or “other         . The HUBZone program also establishes
practicable subcontracting opportunities    than small”. Size standards vary              preference for award of federal contracts
to small businesses. Large business         depending upon the industry. To               to small businesses in these areas. To
prime contractors must submit a             determine the size standard for your          qualify for the program, a business
subcontracting plan describing how they     business, you will need a NAICS code.         (except tribally-owned concerns) must
will successfully subcontract to small      Every federal agency uses these codes         meet the following criteria:
businesses.                                 when considering your business. To              • It must be a small business by SBA
   To find subcontracting opportunities,    determine your NAICS code, go to                  size standards
a list of Federal prime contractors is      www.census.gov/eos/www/naics/                   • It must be owned and controlled
                                              Some SBA programs require their                 at least 51% by U.S. citizens, or a
available through SBA’s Subcontracting
                                            own unique size standards. To find out            Community Development Corporation,
Directory at www.sba.gov and                                                                  an agricultural cooperative, or an
www.gsa.gov. Research the list of prime     more about these requirements and
                                                                                              Indian tribe
contractors and determine which are         other size standard information, go to
                                                                                            • Its principal office must be located
best suited for your business. Develop      www.sba.gov/size                                  within a “Historically Underutilized
a marketing strategy, and then contact      3. Do you fall under a specific                   Business Zone,” which includes lands
the Small Business Liaison Officer          certification?                                    considered “Indian Country” and
listed for each prime to schedule an           Under the umbrella of “small                   military facilities closed by the Base
appointment.                                business,” SBA has outlined several               Realignment and Closure Act
                                            specific certifications that businesses         • At least 35% of its employees must
CERTIFICATE OF COMPETENCY                   may fall under. These certifications are
                                            divided into two categories:
                                                                                              reside in a HUBZone.
                                                                                             Existing businesses that choose to
PROGRAM                                     SBA-Certified and Self-Certified.             move to qualified areas are eligible
   The Certificate of Competency               The SBA-Certified Programs were            to apply for certification. To fulfill
program allows a small business, that       created to assist specific businesses         the requirement that 35 percent of a
is the apparent successful offeror,         in securing federal contracts and             HUBZone firm’s employees reside in
to appeal a contracting officer’s non-      therefore can only be issued by SBA           a HUBZone, employees must live in a
responsibility determination that it is     administrators. For the Self-Certified        primary residence at a place for at least
unable to fulfill the requirements of a     Programs, you can determine for               180 days, or as a currently registered
specific government contract. The SBA       yourself if your business meets the           voter, and with intent to live there
will conduct a detailed review of the       requirements by referring to the Federal      indefinitely.


36 — Small Business Resource   OKLAHOMA                                                                       Visit us online: www.sba.gov/ok
   SBA is responsible for:                    individuals are socially disadvantaged       Owned Small Businesses each year.
  • Determining whether or not individual     individuals whose ability to compete         Large prime contractors must also
    concerns are qualified HUBZone small      in the free-enterprise system has been       establish a subcontracting goal for
    business concerns;                        impaired due to diminished capital           Veteran-Owned Small Businesses in
  • Maintaining a list of qualified           and credit opportunities as compared
    HUBZone small business concerns                                                        their Subcontracting Plans. These
                                              to others in the same or similar             subcontracting goals are reviewed at
    for use by acquisition agencies in
                                              line of business who are not socially        time of proposal by both the contracting
    awarding contracts under the program;
  • Adjudicating protests and appeals         disadvantaged.                               officer and SBA prior to the award of a
    of eligibility to receive HUBZone            Firms owned by Alaska Native
                                                                                           contract.
    contracts.                                Corporations, Indian Tribes, Native
                                                                                              The SDVOSB Protest is administered
   For additional information, visit          Hawaiian Organizations, and
                                              Community Development Corporations           by SBA to ensure that only businesses
www.sba.gov/hubzone.                                                                       owned by service-disabled veterans
                                              can also apply to the SBA for 8(a)
                                                                                           receive contracts reserved exclusively
8(a) BUSINESS DEVELOPMENT                     business development assistance.
                                                 So that approved firms can obtain         for them. When a business’s SDVOSB
PROGRAM                                       training, counseling, and business           self-certification is challenged, SBA
   The 8(a) Business Development              development assistance, SBA designates       determines if the business meets
program is a nine year program                a staff person at a local SBA District       the status, ownership, and control
established to assist eligible socially and   Office, geographically near the business.    requirements.
economically disadvantaged individuals           SBA is responsible for                       To determine your eligibility,
develop and grow their businesses.              • Determining whether a business           contact your local veterans business
Business development assistance                   qualifies for the 8(a) Business          development officer, visit the
includes one-to-one counseling, training          Development program
                                                                                           various program websites, or contact
workshops, and other management and             • Determining whether a business
                                                  continues to qualify, during the nine-   SBA’s Office of Veterans Business
technical guidance. There is a statutory
                                                  year term.                               Development at www.sba.gov/vets.
requirement that small disadvantaged
                                                • Approving Mentor/Protégé agreements         For more information on certifications
business concerns be awarded not less
                                                  between 8(a) firms and large             not described in depth here, refer to the
than 5 percent of the total value of all          businesses.
prime contract awards. All firms that                                                      glossary of terms.
                                                For additional information, visit
become eligible for SBA’s 8(a) business
                                                                                           WOMEN-OWNED SMALL
                                              www.sba.gov/8a.
development assistance are also
considered small disadvantaged business
concerns for federal contracting.             SDB                                          BUSINESS FEDERAL CONTRACT
To be eligible for the 8(a) Business             An SDB (Small Disadvantaged               PROGRAM
Development program, a business must          Business) is defined as a small business        On October 7, 2010, the SBA
meet the following criteria:                                                               published a final rule effective February
                                              that is at least 51 percent owned and
  • It must be a small business by SBA                                                     4, 2011, aimed at expanding federal
    size standards;                           controlled by one or more individuals
  • It must be owned (at least 51 percent)    who are socially and economically            contracting opportunities for women-
    by one or more individuals who            disadvantaged.                               owned small businesses. The Women-
    qualify as socially and economically         There is a federal-government wide        Owned Small Business Federal Contract
    disadvantaged, and who are US             goal of awarding at least 5 percent of       program authorizes contracting officers
    citizens of good character;                                                            to set aside certain federal contracts to
                                              prime contracting dollars to SDBs each
  • It must be controlled, managed, and                                                    Women-owned firms. For additional
    operated by one or more individuals       year. Large prime contractors must also
                                              establish a subcontracting goal for SDBs     information, visit www.sba.gov/content/
    who qualify as disadvantaged, and;
  • It must demonstrate potential for         in their Subcontracting Plans.               contracting-opportunities-women-owned-
    success (generally by being in business      Firms self-certify as SDB without         small-businesses.
    for at least two full years) before       submitting any application to SBA,
    applying.                                 however firms approved by SBA into the
   Socially disadvantaged individuals         8(a) Business Development program
are those who have been subjected to
                                              are automatically certified as an SDB.
racial or ethnic prejudice or cultural bias
                                              To self-certify, firms should update their
because of their identity as a member
of a group without regard to their            CCR profiles and update their ORCA
individual capabilities. The following        profiles, making sure that both profiles
individuals are presumed to be socially       reflect their SDB status.
disadvantaged: Black Americans, Native
Americans, American Indians, Eskimos,         SDVOSB
Aleuts, or Native Hawaiians, Hispanic
                                                The SDVOSB (Service-Disabled
Americans, Asian Pacific Americans,
                                              Veteran-Owned Small Business)
and Subcontinent Asian Americans. An
individual who is not a member of one of      program has a federal government-
these groups must establish individual        wide goal of awarding at least 3
social disadvantage by a preponderance        percent of prime and subcontracting
of evidence. Economically disadvantaged       dollars to Service-Disabled Veteran-


Visit us online: www.sba.gov/ok                                                                    OKLAHOMA Small Business Resource —   37
Oklahoma Bid Assistance Network                PTAC COUNSELORS                               Kiamichi Technology Center
                                                                                                Ronald DeGiacomo
Oklahoma’s Statewide Procurement               Autry Technology Center                          1004 Hwy. 2 N./P.O. Box 548
                                                  Terry Henneke                                 Wilburton, OK 74578-0548
Technical Assistance Center (PTAC)                1201 W. Willow                                918-465-2323 • 918-465-3666 Fax
   The Oklahoma Bid Assistance                    Enid, OK 73703-2598                           rdegiacomo@okktc.org
Network (OBAN) will lead you through              580-242-2750 • 580-242-2015 Fax
the maze of government procurement.               thenneke@autrytech.com                     Mid-America Technology Center
This network, established in 1986 by the                                                        Mitchell Slemp
                                               Caddo Kiowa Technology Center                    27438 State Hwy. 59/P.O. Box H
Oklahoma Department of Career and                 Todd McAtee                                   Wayne, OK 73095
Technology Education, trains Oklahoma             P.O. Box 190                                  405-449-3391 • 405-449-3421 Fax
firms to successfully compete for and             Fort Cobb, OK 73038                           mslemp@matech.org
perform government contracts. Services            405-643-3286 or 580-445-6138
                                                  405-643-3014 Fax                           Northeast Technology Centers
are delivered from 16 Technology                                                                Donna Martin
                                                  tmcatee@caddokiowa.com
Centers across the state.                         Covers Caddo Kiowa, Western Tech Centers      1901 N. Hwy. 88
   Local Bid Assistance personnel/                and Southwestern Okla. State Univ.            Claremore, OK 74017
PTAC Counselors will assist you in                                                              918-342-8066 ext. 5134
locating bidding and subcontracting            Eastern OK Co. Technology Center                 918-342-9066 Fax
                                                  Julie Farmer                                  donna.martin@netech.edu
opportunities in manufacturing,
construction, services, and research              4601 N. Choctaw Rd.
                                                  Choctaw, OK 73020-9017
                                                                                             Pioneer Technology Center
and development. They will help                                                                 Teresa Smith
                                                  405-390-9591 • 405-390-9598 Fax
you develop approved quality                                                                    Dawn Brakey
                                                  jfarmer@eoctech.org
                                                                                                2101 N. Ash
assurance and inspection systems.
                                                                                                Ponca City, Ok 74601-1110
The Network provides assistance in             Francis Tuttle Technology Center                 580-718-4261 • 580-765-5101 Fax
locating and obtaining federal and                Judy Robbins
                                                                                                teresas@pioneertech.org
                                                  Pam Orga
military specifications and standards,            12777 N. Rockwell
                                                                                                dawnb@pioneertech.org
acquisitions regulations, and other               Oklahoma City, OK 73142                    Red River Technology Center
technical information cited in bid                405-717-4741 or 405-717-4750                  Dana Harwell
solicitations.                                    405-717-4771 Fax                              Pam Boles
   Protect yourself from missing valuable         jrobbins@francistuttle.edu                    P.O. Box 1807
                                                  Porga@francistuttle.edu                       Duncan, OK 73534-1807
opportunities. OBAN provides detailed
information on the goods and services                                                           580-255-2903 ext. 270 or
                                               Gordon Cooper Technology Center                  580-255-2903 ext. 272
that government agencies are buying               David Hoffmeier                               580-255-0491 Fax
today and provides rapid access to                Carol McGuire                                 dharwell@rrtc.edu
valuable research information, including          One John C Bruton Blvd.                       pboles@rrtc.edu
information on previous buying trends.            Shawnee, OK 74804
                                                  405-273-7493 ext. 317 or                   Southwest Technology Center
Call your nearest local Bid Assistance            405-273-7493 ext. 203                         Lori Miller
Center today for more information.                405-273-6354 Fax                              711 W. Tamarack
http://www.okbid.org                              davidh@gctech.org                             Altus, OK 73522-8086
                                                  carolm@gctech.org                             580-480-4737 • 580-477-0139 Fax
Oklahoma Department of Career                                                                   lmiller@swtech.edu
and Technology Education                       Great Plains Technology Center
    1500 W. Seventh Ave.                          Donnie Bain                                Tri-County Technology Center
    Stillwater, OK 74074                          Debbie Reed                                   Angela Cash
    405-743-6858 Fax                              4500 W. Lee Blvd.                             Jane Ann Beach
                                                  Lawton, OK 73505-8304                         6105 S.E. Nowata Rd.
    Carter Merkle, Program Manager                580-250-5554 or 580-250-5551                  Bartlesville, OK 74006-6010
    405-612-7386                                  580-250-5566 Fax                              918-331-3320 or 918-331-3306
    carter@okbid.org                              dbain@gptech.org                              918-335-2197 Fax
                                                  dreed@gptech.org                              acash@tctc.org
    Shelley Dawson, Program/Outreach                                                            jbeach@tctc.org
    Coordinator                                High Plains Technology Center
    405-743-5571                                  Vonda Smith                                Tulsa Technology Center
    sdawson@okcareertech.org                      3921 34th St.                                 Larry Findeiss
                                                  Woodward, OK 73801-7000                       Jessica Myers
    Andria Henderson, Research and Assistant      580-571-6185 • 580-571-6051 Fax               Lemley Campus
    Coordinator/Administrative Support            vsmith@hptc.net                               3638 S. Memorial Dr.
    405-743-5551                                                                                Tulsa, OK 74147-7200
    ahend@okcareertech.org                     Indian Capital Technology Center                 918-828-5435 or 918-828-5465
                                                  Mackie Moore                                  918-828-5439 Fax
                                                  2403 N. 41st St. E.                           larry.findeiss@tulsatech.edu
                                                  Muskogee, OK 74403-1799                       jmmyers2@tulsatech.edu
                                                  918-683-4650 • 918-682-5595 Fax
                                                  mackiem@ictctech.com




38 — Small Business Resource   OKLAHOMA                                                                          Visit us online: www.sba.gov/ok
HOW TO GET STARTED                                   The GSA (Government Services
                                                     Administration) Multiple Award
                                                                                                1. The 8(a) Business Development
                                                                                                   Program
   Once you have identified the                      Schedule (aka Federal Supply                  The 8(a) Business Development
important information regarding your                 Schedule) is used by GSA to establish         Program provides development
business, it is time to start the process            long-term, government-wide contracts          support to small businesses that
of procuring a government contract.                  with commercial firms. Once these             are economically and/or socially
Take these necessary steps to begin the              contracts are established, government         disadvantaged. To find out more, go to
bidding process:                                     agencies can order the supplies and           www.sba.gov/8a.
  1. Identify your DUNS (Data Universal              services they need directly from the       2. The Mentor Protégé Program
     Numbering System) number                        firms through the use of an online            The Mentor Protégé Program
     To register your business, obtain a             shopping tool. Becoming a GSA                 encourages approved mentors to
     DUNS number used to identify and                schedule contractor increases your            provide various forms of business
                                                     opportunity for contracts across all          assistance to eligible 8(a) participants
     track millions of businesses. You can
                                                     levels of government. Businesses              as protégés to improve their ability
     obtain your free DUNS number when
                                                     interested in becoming GSA schedule           to compete in the public and private
     registering with the CCR (Central
                                                     contractors should review the                 marketplaces successfully. To find out
     Contractor Registration) at www.ccr.gov
                                                     information available at www.gsa.gov/         more, go to www.sba.gov/mentor-protege.
     or by contacting Dun & Bradstreet at
                                                     schedules.                                 3. Online Training Programs
     www.dnb.com.
                                                  7. Make Sure Your Business is                    SBA’s Small Business Training
  2. Identify your EIN
                                                     Financially Sound                             Network is a virtual campus
     (Employer Identification Number)
                                                     This critical step is absolutely              complete with courses and programs
     An EIN, otherwise known as a federal
                                                     necessary to make sure that your              to help the small business owner.
     tax identification number, is generally
                                                     business is financially prepared for the      The free,        30-minute course,
     required of all businesses. For more
                                                     journey ahead. Even if you are able           “Business Opportunities: A Guide to
     information, go to www.irs.gov.
                                                     to obtain a government contract, you          Winning Federal Contracts,” is a good
  3. Identify your NAICS and SIC codes
                                                     will not be receiving all of the money        introduction for businesses looking
     The NAICS and SIC codes are used
                                                     at once. It helps to have a clear plan        to obtain a contract with the federal
     to classify the industry a particular
                                                     of how your business will stage the           government. To view this course,
     business occupies. To register your
                                                     benefits of the contract.                     among others, go to
     business, supply at least one code.
                                                  8. Search FedBizOpps for contracting             www.sba.gov/training.
     Refer to the Glossary for more
                                                     opportunities                              4. Online Podcasts
     information.
                                                     Federal Business Opportunities, or            To make help even more accessible,
  4. Register with the CCR
                                                     FedBizOpps, is an online service              SBA has podcasts on a variety of
     The CCR is an online government-
                                                     operated by the federal government            topics that will provide more specific
     maintained database of companies
                                                     that announces available business             information on SBA, government
     wanting to do business with the
                                                     opportunities. FedBizOpps helps               contracting, and small businesses. To
     federal government. Agencies search
                                                     identify the needs of federal                 access these podcasts, go to
     the database for prospective vendors.
                                                     agencies and available contracting            www.sba.gov/training and select the
     The CCR is at www.ccr.gov.
                                                     opportunities. To begin searching for         topic you want to learn more about.
   After completing registration, you will           contracting opportunities, go to
be asked to enter your small business                                                           5. Counseling Services
                                                     www.fbo.gov.                                  SBA has a variety of counseling
profile information through the SBA               9. Marketing Your Business
Supplemental Page. The information                                                                 services aimed at targeting the various
                                                     Registering your business is not              needs of small business owners. Some
will be displayed in the Dynamic Small               enough to obtain a federal contract:          of the counseling services we offer are:
Business Search.                                     you will need to market your business            o SBA district offices: These offices
   Creating a profile in CCR and keeping             to attract federal agencies. Tips for              can provide general information
it current ensures your firm has access              good marketing are:                                about SBA and government
to federal contracting opportunities.                   o Determine which federal agencies              contracts.
Entering your small business profile,                     buy your product or service, and            o SBDCs (Small Business
including your business information and                   get to know them                              Development Centers): SBDCs
key word description, allows contracting                o Identify the contracting                      provide management assistance to
officers, prime contractors, and buyers                   procedures of those agencies                  current and prospective small
from state and local governments to                     o Focus on opportunities in your                business owners in the form of
learn about your company.                                 niche and prioritize                          both information and guidance.
  5. Use ORCA                                       Although not required, you may                    o WBCs (Women’s Business
     Prospective contractors must complete       want to obtain a PSC (Product Services                 Centers): WBCs exist to help
     (electronically or through submission       Code) and/or a FSC (Federal Supply                     women entrepreneurs, especially
     of paperwork), representations and          Classification). These codes provide                   women who are economically
     certifications for small business size      additional information about the                       and/or socially disadvantaged,
     and program status as part of the           services and products your business                    start and grow their own business.
     process that registers your business for    offers.                                                This is achieved through
     federal contracting opportunities. To                                                               comprehensive training and
     make this process easier for everyone                                                              counseling on a vast array of
     involved, the government developed          AVAILABLE RESOURCES                                    topics in many languages.
     ORCA (Online Representations and                                                                 o SCORE - Counselors to America’s
                                                    SBA has a variety of services and
     Certifications Application), where                                                                 Small Business: One of SBA’s
                                                 resources that can provide you with                    resource partners, SCORE in a
     generally, businesses can complete
                                                 more information and coach you through                 non-profit organization dedicated
     all of the paperwork online. To begin
     this process, first register your firm in   the necessary steps to take in order                   to helping entrepreneurs and
     CCR, then go to www.orca.bpn.gov.           to be successful in your search for a                  small business start, grow, and
  6. Register with the GSA Schedule              government contract.                                   succeed nationwide.


Visit us online: www.sba.gov/ok                                                                       OKLAHOMA Small Business Resource —   39
        o Office of Veterans Business
                                                                   GLOSSARY OF TERMS
           Development: The Office of
           Veterans Business Development
           aims at maximizing the                 8(a): The 8(a) Business Development         registration, but be sure to list as many
           availability, applicability, and       Program assists eligible socially and       as apply. You may also add or change
           usability of SBA programs for          economically disadvantaged individuals      NAICS codes at any time. To find your
           Veterans, Service-Disabled             develop and grow their business.            NAICS code, visit www.census.gov/eos/
           Veterans, Reserve Component            There is a federal government-wide          www/naics/index.html.
           Members, and their dependents or       goal of awarding at least 5 percent
          survivors.                              of contracting dollars to small             Mentor Protégé Program: The SBA-
     To find the locations of these offices, or   disadvantaged businesses (SDBs); and        sponsored Mentor Protégé Program is a
     to learn more, go to                         firms approved into the 8(a) BD program     subset of the 8(a) Business Development
     www.sba.gov/sba-direct.                                                                  program. Mentor firms are paired with
                                                  are automatically certified as an SDB.
  6. Procurement Resources
                                                  Businesses that usually have been in        protégé firms to provide managerial
     There are three main resources
     available for procurement concerns:          existence for at least two years may        and technical assistance to compete
        o PTACs (Procurement Technical            be eligible for the nine-year program       successfully for federal contracts. For
           Assistance Centers): PTACs             that includes counseling, training,         more information, go to
           provide assistance to businesses       and potential federal procurement           www.sba.gov/8a.
           that want to sell products and         opportunities.
           services to federal, state, and/or                                                 Service-Disabled Veteran-Owned:
           local government. To find a PTAC       CCR (Central Contractor Registration):      The Service-Disabled Veteran-Owned
           in your state, go to                   The CCR is an online government-            Small Business program is a subset
           www.dla.mil/db/procurem.htm.           maintained database of companies            of the Veteran-Owned Small Business
        o PCRs (Procurement Center                wanting to do business with the federal     program, and has a federal government-
           Representatives) and CMRs                                                          wide goal of awarding at least 3 percent
                                                  government. Agencies search this
           (Commercial Marketing
                                                  database for prospective vendors. To        of prime and subcontracting dollars to
           Representatives): PCRs work to
           increase the small business share      register with the CCR, go to                Service-Disabled Veteran-Owned Small
           of federal procurement awards.         www.ccr.gov.                                Businesses each year.
           CMRs offer many services to
           small businesses, including            FAR (Federal Acquisition Regulations):      SIC (Standard Industrial Classification):
           counseling on how to obtain            The FAR is the book of official             SIC codes are four-digit numbers that
           subcontracts. To find a PCR or         acquisition regulations by which            are used to classify the industry a
           CMR near you, go to                    government programs are defined and         particular business occupies. While
           www.sba.gov/sba-direct.                federal agencies determine the awarding     NAICS codes have largely replaced SIC
                                                  of contracts. To view the complete FAR,     codes, you will still need to provide your
                                                  go to www.acquisition.gov/far.              SIC code. SIC codes can be found at
                                                                                              www.osha.gov/pls/imis/sicsearch.html.
 Additional Online Resources                      GCBD (Government Contracting and
                                                  Business Development): The Office of        Veteran-Owned: A veteran-owned small
   ■ Department of Defense (The DoD               Government Contracting and Business         business is defined as one that is at least
                                                  Development is an office within SBA         51 percent owned and controlled by one
     is the largest purchaser of goods
                                                  that aims to enhance the effectiveness of   or more veterans; or, in the case of any
     from small businesses):
                                                  small business programs by developing       publicly owned business, at least 51
     www.acq.osd.mil/sadbu                        policies, regulations, and statutory        percent of the stock is owned by one or
                                                  changes. Please refer to the official       more veterans and whose management
   ■ Office of Federal Procurement                website at www.sba.gov/contracting.         and daily business operations are
     Policy:                                                                                  controlled by one or more veterans. For
     www.whitehouse.gov/omb/                      HUBZone (Historically Underutilized         more information, go to
     procurement                                  Business Zone): HUBZones are SBA-           www.sba.gov/vets.
                                                  designated geographic regions that
   ■ Acquisition Forecast:                        have been historically underutilized.       Women-Owned: A woman-owned small
     www.acquisition.gov/comp/                    There is a federal government-wide          business is defined as one that is at
     procurement_forecasts/index.                 goal of awarding at least 3 percent of      least 51 percent owned and controlled
     html                                         contracting dollars to small businesses     by one or more women; or, in the case
                                                  in HUBZones. In order to be eligible        of any publicly owned business, at least
                                                  for the HUBZone program, businesses         51 percent of the stock is owned by one
   ■ Federal Supply Schedule (FSS):
                                                  must have their headquarters located        or more women and whose management
     www.gsa.gov
                                                  in a HUBZone and 35 percent of their        and daily business operations are
                                                  employees must reside in a HUBZone.         controlled by one or more women. There
   ■ GSA Center for Acquisition                                                               is a federal goal of awarding at least 5
     Excellence:                                  NAICS (North American Industry              percent of contracting dollars to women-
     www.gsa.gov/portal/                          Classification): NAICS codes are            owned small businesses each year. For
     content/103487                               six-digit numbers that are used to          more information, go to
                                                  classify the industry a particular          www.sba.gov/wosb.
                                                  business occupies. You will need at
                                                  least one NAICS code to complete your

40 — Small Business Resource   OKLAHOMA                                                                             Visit us online: www.sba.gov/ok
                                            DIS AS T ER RECOVERY &

                       DISASTER ASSISTANCE
                             Knowing the Types of Assistance Available for Recovery
                                                                                              More information on all of SBA’s
                                                                                           disaster assistance programs, including
                                                                                           information for military reservists, is
                                                                                           available at www.sba.gov/disaster.

                                                                                           Disaster Preparedness
                                                                                              For small businesses, surviving a
                                                                                           disaster doesn’t begin with clearing the
                                                                                           debris and returning to work.




T
                                                                                              Surviving begins long before the
            he disaster program is           small agricultural cooperatives and           disaster strikes, or before active-duty
            SBA’s largest direct loan        private nonprofit organizations of all        orders are received – with proper
            program, and the only SBA        sizes. The loan limit for economic injury,    planning. Your planning should include
            program for entities other       as a direct result of the disaster event,     insurance coverage, emergency power,
            than small businesses. SBA       is $2 million. These working capital          protection of company records, fire
is responsible for providing affordable,     loans are intended to be made to entities     safety, medical emergencies, taking
timely and accessible financial assistance   without credit elsewhere, as determined       care of your employees and continuity
to homeowners, renters, businesses of all    by SBA, to help pay ordinary and              planning – how your business will
sizes and private, nonprofit organizations   necessary operating expenses that would       continue during and after the emergency
following declared disasters. By law,        have been payable barring the disaster        or disaster.
governmental units and agricultural          event. The limit for physical and EIDL           Starting is as easy as clicking on the
enterprises are ineligible.                                                                SBA’s Web site at www.sba.gov/prepare.
                                             loans combined is $2 million.
     The SBA is authorized by the Small                                                    The site includes a wealth of information
                                                Military Reservists Economic Injury
     Business Act to make two types of                                                     on the SBA’s disaster recovery programs
                                             Disaster Loans, a type of economic            for homeowners, renters, businesses
     disaster loans:
                                             injury loan, are available for up to $2       of all sizes and private, nonprofit
                                             million to assist eligible small businesses   organizations. There are articles on
      Physical Disaster Loans                meet their ordinary and necessary
      Physical Disaster Loans are                                                          emergency planning for disasters,
the primary source of funding for            operating expenses that they could have       descriptions of SBA’s programs, and
permanent rebuilding and replacement         met, but are unable to meet, because an       links to government and industry Web
of uninsured or underinsured disaster-       essential employee was “called up” to         sites with great planning information.
caused damages to privately-owned            active duty in his/her role as a military        Additionally, to help small businesses
real and/or personal property. SBA’s         reservist. These loans are intended to        with their preparedness planning, SBA
physical disaster loans are available to     provide only the amount of working            has teamed up with Agility Recovery
homeowners, renters, businesses of all       capital needed by a small business to pay     Solutions to encourage small businesses
sizes and private nonprofit organizations    its necessary obligations as they mature      to take the necessary steps to protect
of all sizes. A homeowner may apply          until operations return to normal after       their employees, important records and
for a loan of up to $200,000 to repair       the essential employee is released from       their business assets. SBA and Agility
                                             active military duty.                         have partnered to provide an educational
or replace the primary residence to its
                                                                                           tool for small business owners via the
pre-disaster condition. Homeowners              For all disaster loans, SBA can only
                                                                                           Prepare My Business Web site
or renters may apply for a loan up           approve loans to applicants having a          (www.preparemybusiness.org).
to $40,000 to help repair or replace         credit history acceptable to SBA and who         As small businesses are leading
personal property, such as clothing,         also show the ability to repay the loans.     America’s economic recovery, many of
furniture or automobiles, lost in the        The terms of each loan are established in     them are investing time and money
disaster. Businesses and private,            accordance with each borrower’s ability       into their plans to grow and create
nonprofit organizations of any size may      to repay. The law gives SBA several           jobs. Developing a strong disaster
apply for a loan up to $2 million (actual    powerful tools to make disaster loans         preparedness plan should be a critical
loan amounts are based on the amount         affordable: low-interest rates (around        and integral piece of those efforts.
of uncompensated damage) to repair           4 percent), long-terms (up to 30 years),      Planning for a disaster is the best way of
or replace real property, machinery,         and refinancing of prior liens (in some       limiting its effects.
equipment, fixtures, inventory and
                                             cases). As required by law, the interest
leasehold improvements.
                                             rate for each loan is based on SBA’s
                                                                                           Other helpful sites include:
                                                                                             Department of Homeland Security
                                             determination of whether each applicant
Economic Injury Disaster Loans               does or does not have credit available
                                                                                           (DHS) and the Federal Emergency
   Economic injury disaster loans provide                                                  Management Agency (FEMA) -
                                             elsewhere (the ability to borrow or use       www.ready.gov
the necessary working capital after a
                                             their own resources to overcome the             Red Cross Ready Rating Program -
declared disaster until normal operations
                                             disaster).                                    www.readyrating.org and www.redcross.org
resume. The law restricts economic
injury disaster loans to small businesses,

Visit us online: www.sba.gov/ok                                                                    OKLAHOMA Small Business Resource —   41
                                                        A DVOCACY

                        WATCHING OUT FOR YOU
                                          The SBA is Your Voice in Washington




OFFICE OF ADVOCACY                             nonprofit organizations), and consider
                                               regulatory alternatives that minimize
                                                                                          small government entities. Comments
                                                                                          are forwarded to federal agencies for
   The SBA’s Office of Advocacy, the           the economic burden on small entities.     review, and in some cases fines may
“small business watchdog” of the                 Advocacy’s mission is enhanced by        be lowered or eliminated and decisions
government, examines the role and              a team of regional advocates, located      changed in favor of the small business
status of small business in the economy        in the SBA’s 10 regions. They are          owners. Each year the National
and independently represents the               Advocacy’s direct link to small business   Ombudsman files a report with the
views of small business to federal             owners, state and local government         U.S. Congress on the responsiveness
agencies, Congress, the President and          entities, and organizations that           of federal agencies regarding their
federal appellate courts as friends            support the interests of small entities.   actions of regulatory and compliance
of the court. Advocacy compiles and            The regional advocates help identify       enforcement on small businesses.
interprets statistics on small business        regulatory concerns of small business         To request help, send the National
and is the primary entity within the           by monitoring the impact of federal and    Ombudsman a complete Federal Agency
federal government to disseminate small        state policies at the grassroots level.    Comment Form. You may do this
business data.                                   Learn more about the Office of           by fax at 202-481-5719; online at the
   Headed by the Chief Counsel for             Advocacy at www.sba.gov/advo.              Ombudsman’s Web page
Advocacy, the office also funds outside                                                   www.sba.gov/ombudsman; or by mail at
research of small business issues
and produces numerous publications             OFFICE OF THE NATIONAL                     409 Third Street S.W., Mail Code 2120,
                                                                                          Washington, DC 20416.
to inform policy makers about the              OMBUDSMAN                                     The Ombudsman also coordinates
important role of small business                  If excessive fines, penalties or        10 Regional Regulatory Fairness
in the economy and the impact of               unfair regulatory enforcement by           Boards which meet regularly to receive
government policies on small business.         federal agencies are problems for your     comments about federal regulations
In addition, the office monitors federal       small business, you have a voice in        affecting small businesses.
agency compliance with the Regulatory          Washington, D.C., through the SBA’s           Learn more about the National
Flexibility Act – the law that requires        Office of the National Ombudsman.          Ombudsman from the Web site above or
agencies to analyze the impact of their           The Ombudsman receives                  call 888-REG-FAIR.
proposed regulations on small entities         comments regarding federal regulatory
(including small businesses, small             enforcement from small business
governmental jurisdictions and small           owners, nonprofit organizations and

42 — Small Business Resource   OKLAHOMA                                                                     Visit us online: www.sba.gov/ok
OT H E R A SSISTANCE
 OTHER SOURCES OF                                    For more information, contact:
                                                   RIATA CENTER FOR ENTREPRENEURSHIP
                                                                                                   ALTUS
                                                                                                   SOUTHWEST TECHNOLOGY CENTER
                                                                                                                                              BETHANY
                                                                                                                                              **SYNERGY ENTERPRISE DEVELOPMENT/
 ASSISTANCE                                          405-744-7552
                                                     vep@okstate.edu
                                                                                                   BUSINESS INCUBATOR
                                                                                                     711 W. Tamarack Rd.
                                                                                                                                              WESTERN OAKS
                                                                                                                                                 7300 N.W. 23rd
                                                     Apply at: http://entrepreneurship.okstate.      Altus, OK 73521                             Bethany, OK 73008
 Oklahoma Department of                              edu/vep                                         580-477-2250                                405-495-0100
 Commerce                                                                                            Contact: Rodger Kerr                        Contact: Daniel Meek
    Powered by the Oklahoma Department of          Home Based Business                               rkerr@swtc.org                              dmmeek@gmail.com
    Commerce, OKStartup.com connects you                                                             www.swtech.edu/?p=businessandindustry       www.myincubator.com/
    to vital information and resources you
                                                   Network
                                                     Entrepreneurs who want to start a home-
    need to build a business. Access tools that                                                    ALVA                                       CHELSEA
                                                     based business. Group discusses business
    will link you to state agencies, business                                                      NORTHWESTERN OKLAHOMA STATE                ROGERS COUNTY INDUSTRIAL AUTHORITY
                                                     growth, project management, success
    facilities and funding information for your                                                    UNIVERSITY BUSINESS INCUBATOR              BUSINESS INCUBATOR
                                                     strategies. The free workshop meets every
    entrepreneurial endeavor.                                                                        709 Oklahoma Blvd.                         Chelsea Industrial Park
                                                     second Monday at noon in Bldg. 600,
    • Business Start-Up FAQ’s (Frequently Asked                                                      Alva, OK 73717                             21500 EW 340 Rd.
                                                     Room 655.
    Questions)                                                                                       580-327-8506                               Chelsea, OK 74016
                                                   GREAT PLAINS TECHNOLOGY CENTER
    • Business Licensing System – Oklahoma                                                           Contact: Jeanne Cole                       918-343-8959
                                                     4500 W. Lee Blvd.
    Licensing and Permit Requirements                                                                plwilber@nwosu.edu                         Contact: Debi Ward
                                                     Lawton, OK 73505
    • Business Basics Guide and Business Plan                                                        www.nwosu.edu/cbd                          deb.ward@cox.net
                                                     580-250-5551
    Guide (Downloadable)                                                                                                                        www.rcida.com/programs_assistance.html
                                                     www.greatplains.edu
    • Business Financing – Overview and Links                                                      NORTHWEST TECHNOLOGY CENTER
    of Common Options                                                                              SMALL BUSINESS INCUBATOR                   CHOCTAW
    • Women-Owned Businesses Certification         Small Business Incubator                          1801 S. Eleventh St.                     EASTERN OKLAHOMA COUNTY
    • Minority-Owned Businesses Information        Certification Program                             Alva, OK 73717                           TECHNOLOGY CENTER BUSINESS
    • Small Business Health Insurance                For further information, please contact:        580-327-0344                             DEVELOPMENT CENTER
    • Business Incubators                          OKLAHOMA DEPARTMENT OF COMMERCE                   Contact: Barclay Holt                      4601 N. Choctaw Rd.
    • And much more!                                 Business Solutions Division                     bholt@nwtech.edu                           Choctaw, OK 73020
                                                     405-815-5143                                    www.nwtechonline.com/businc.htm            405-390-9591
 OKLAHOMA DEPARTMENT OF COMMERCE                     info@odoc.state.ok.us                                                                      Contact: Justin Smedley
                                                     www.okcommerce.gov                            ARDMORE                                      jsmedley@eoctech.org
    900 N. Stiles                                                                                  ARDMORE TECHNOLOGY TRANSFER                  www.eoctech.edu/Bus&Ind/BIS.html
    Oklahoma City, OK 73104-3234                   LIST OF CERTIFIED INCUBATORS                    CENTER
    800-879-6552                                                                                     P.O. Box 1585                            CLAREMORE
                                                   ADA
    www.OKcommerce.gov                                                                               Ardmore, OK 73402                        ROGERS STATE UNIVERSITY INNOVATION
                                                   EAST MAIN ENTERPRISE CENTER AND
                                                                                                     580-223-7765                             CENTER
                                                   INCUBATOR
 OKLAHOMA DEPARTMENT OF COMMERCE                                                                     Contact: Brien Thorstenberg                2000 University Dr.
                                                     808 E. Main St.
 – TULSA                                                                                             bthorstenberg@ardmore.org                  Claremore, OK 74017
                                                     Ada, OK 74820
   700 N. Greenwood Ave.                                                                             www.ardmoredevelopment.com                 918-343-7533
                                                     580-559-5296
   Tulsa, OK 74106-0703                                                                                                                         Contact: Dr. Ray Brown
                                                     Contact: Bridget Forshay
   800-879-6552                                                                                    BARTLESVILLE                                 rbrown@rsu.edu
                                                     bforshay@ecok.edu
                                                                                                   TRI-COUNTY BUSINESS ASSISTANCE               www.rsu.edu/innovation
                                                     www.ecok.edu/artsdistrict/artsincubator.htm
 Community Action Agency                                                                           CENTER
    The Community Action Agency                                                                      6105 Nowata Rd.                          DACOMADACOMA
                                                   PONTOTOC TECHNOLOGY CENTER
    Economic Development Division provides                                                           Bartlesville, OK 74006                   DACOMA BUSINESS ADVANTAGE CENTER
                                                   BUSINESS INCUBATOR
    Small Business Loans, Business Plan                                                              918-331-3301                               P.O. Box 69
                                                     601 W. 33rd
    Development, an IDA Matched Saving                                                               Contact: Larry Thrash                      Dacoma, OK 73731
                                                     Ada, OK 74820
    Program, Technical Assistance, Financial                                                         lthrash@tctc.org                           580-871-2204
                                                     580-310-2235
    Education and Small Business Training.                                                           www.tctc.org/economic-a-community-         Contact: Beth Leslie
                                                     Contact: Hershel Williams
                                                                                                     development/small-business-incubator       leslieland@pldi.net
                                                     hwilliams@pontotoctech.edu
 COMMUNITY ACTION AGENCY                             www.pontotoc.com/
 ECONOMIC DEVELOPMENT DIVISION                                                                     ROGERS STATE UNIVERSITY IN                 DRUMRIGHT
   319 S.W. 25th St.                                                                               BARTLESVILLE                               CENTRAL OKLA. BUSINESS & JOB
                                                   ALLEN
   Oklahoma City, OK 73109                                                                           401 S. Dewey Ave.                        DEVELOPMENT CORP.
                                                   ALLEN COMMUNITY DEVELOPMENT
   405-232-0199                                                                                      Bartlesville, OK 74006                     201 N. Settle Dr.
                                                   AUTHORITY BUSINESS INCUBATOR
   www.caaofokc.org                                                                                  918-343-7533                               Drumright, OK 74030
                                                     6970 CR 3703
                                                                                                     Contact: Dr. Ray Brown                     918-224-9300
                                                     Allen, OK 74825
                                                                                                     rbrown@rsu.edu                             Contact: Walter Kruse
 OSU’s Veterans                                      580-924-5094
                                                                                                     www.rsu.edu/innovation                     wkruse@ctechok.org
 Entrepreneurship Program                            Contact: Sherry Harlin
                                                                                                                                                www.centraltechbis.com/
                                                     sharlin@ruralenterprises.com
 (VEP)                                               www.ruralenterprises.com/what_is_incubator.
                                                                                                   BENNINGTON
    The VEP provides a rigorous entrepreneurial                                                    BENNINGTON INDUSTRIAL CENTER               DURANT
                                                     php
    learning and development opportunity for                                                         Hwy. 70 E.                               RURAL ENTERPRISES OF OKLAHOMA
    service disabled veterans and those who        ALLEN COMMUNITY DEVELOPMENT                       Bennington, OK 74723                     INCUBATOR
    distinguished themselves in their military     AUTHORITY BUSINESS INCUBATOR II                   580-924-5094                               P.O. Box 1335
    services. It is designed for veterans who        30330 CR 1469                                   Contact: Sherry Harlin                     Durant, OK 74702
    are interested in starting a venture as a        Allen, OK 74825                                 sharlin@ruralenterprises.com               580-924-5094
    means to financial independence or have          580-924-5094                                    www.ruralenterprises.com/what_is_          Contact: Sherry Harlin
    an existing business that they would like to     Contact: Sherry Harlin                          incubator.php                              sharlin@ruralenterprises.com
    grow profitably.                                 sharlin@ruralenterprises.com                                                               www.ruralenterprises.com/what_is_
                                                     www.ruralenterprises.com/what_is_incubator.                                                incubator.php
                                                     php


Visit us online: www.sba.gov/ok                                                                                                              OKLAHOMA Small Business Resource —     43
OT H E R A SSISTANCE
 RURAL ENTERPRISES OF OKLAHOMA                INOLA                                          METRO TECHNOLOGY CENTER BUSINESS           PONCA CITY
   Food Enterprise Development Center         ROGERS COUNTY INDUSTRIAL AUTHORITY             DEVELOPMENT CENTER NORTH                   PIONEER TECHNOLOGY CENTER BUSINESS
   P.O. Box 1335                              BUSINESS INCUBATOR                               1700 Springlake Dr.                      INCUBATOR
   Durant, OK 74702                             Inola Industrial Park                          Oklahoma City, OK 73111                    2101 N. Ash
   580-924-5094                                 Inola, OK                                      405-778-8629                               Ponca City, OK 74601
   Contact: Sherry Harlin                       918-343-8959                                   Contact: Reinaldo Diaz                     580-718-4262
   sharlin@ruralenterprises.com                 Contact: Debi Ward                             reinaldo.diaz@metrotech.org                Contact: Bonnie Cook
   www.ruralenterprises.com/what_is_            deb.ward@rcida.com                             www.metrotech.org/business/                bonniec@pioneertech.edu
   incubator.php                                www.rcida.com/programs_assistance.html                                                    www.pioneertech.org/BusinessIndustry/
                                                                                             METRO TECHNOLOGY CENTER BUSINESS             BusinessIncubator/tabid/86/Default.aspx
 DUNCAN                                       LAWTON                                         DEVELOPMENT CENTER SOUTH
 DUNCAN CENTER FOR BUSINESS                   CENTER FOR EMERGING TECHNOLOGY                   309 S.W. 59th, Ste. 302                  PRYOR
 DEVELOPMENT                                  AND ENTREPRENEURIAL                              Oklahoma City, OK 73109                  OSU INSTITUTE OF TECHNOLOGY/
   2124 N. Hwy. 81                              Studies at Cameron University                  405-778-8629                             MIDAMERICA INDUSTRIAL PARK
   Duncan, OK 73533                             2800 W. Gore Blvd.                             Contact: Reinaldo Diaz                     Small Business Innovation & Incubation
   580-255-9675                                 Lawton, OK 73505                               reinaldo.diaz@metrotech.org                Center
   Contact: Lyle Roggow                         580-581-5420                                   www.metrotech.org/business/                4059 Redden St.
   lyle@ok-duncan.com                           Contact: Arun Tilak                                                                       Pryor, OK 74361
   www.ok-duncan.com/                           atilak@cameron.edu                           **SYNERGY ENTERPRISE DEVELOPMENT AT          918-825-4678
                                                www.cameron.edu/info/campus_map/             OAKLEAF BUSINESS COMPLEX                     Contact: Scott Fry
 ENID                                           buildings/cetes.html                            8101 N.W. 10th St., Ste. B                scott.fry@okstate.edu
 AUTRY TECHNOLOGY CENTER BUSINESS                                                               Oklahoma City, OK 73127                   http://maip.osuit.edu/incubator/
 INCUBATOR                                    MIDWEST CITY                                      405-293-4101
   1201 W. Willow                             **ACORN GROWTH COMPANIES                          Contact: Daniel Meek                    SALLISAW
   Enid, OK 73703                                2701 Liberty Pkwy., Ste. J                     dmmeek@gmail.com                        SALLISAW IMPROVEMENT CORPORATION
   580-242-2750                                  Midwest City, OK 73110                         www.myincubator.com                     BUSINESS INCUBATOR
   Contact: Brian Gaddy                          405-737-2676                                                                             301 E. Cherokee Ave.
   bgaddy@autrytech.com                          Contact: Jeff Davis                         PRESBYTERIAN HEALTH FOUNDATION               Sallisaw, OK 74955
   www.autrytech.com/SmallBusinessHelp/          jeff@acorngrowthcompanies.com               RESEARCH PARK INCUBATOR                      918-775-2558
   BusinessIncubator/tabid/94/Default.aspx       www.acorngrowthcompanies.com/                 840 Research Pkwy., Ste. 250               Contact: Judy Martens
                                                                                               Oklahoma City, OK 73104                    sallisawchamber@yahoo.com
 FAIRVIEW                                     MOORE                                            405-235-2305                               www.sallisawchamber.com/
 MAJOR COUNTY ECONOMIC                        MOORE NORMAN TECHNOLOGY CENTER                   Contact: David Thomison
 DEVELOPMENT INCUBATOR                        BUSINESS DEVELOPMENT CENTER                      jrcaton@phfokc.com                       SAPULPA
   2004 Commerce St.                            13101 S. Pennsylvania                          www.i2e.org                              CENTRAL OKLA. BUSINESS & JOB
   Fairview, OK 73737                           Oklahoma City, OK 73170                                                                 DEVELOPMENT CORP.
   580-227-2512                                 405-809-3553                                 UCO SMALL BUSINESS DEVELOPMENT               16 N. Park
   Contact: Mark Stubsten                       Contact: Greg Keison                         CENTER BUSINESS INCUBATOR                    Sapulpa, OK 74066
   majoredc@sbcglobal.net                       greg.kieson@mntc.edu                           One Santa Fe Plaza, Ste. 100               918-224-9300
   www.okmajordev.org/mcedc_business_           http://mntechnology.com/business-services/     Oklahoma City, OK 73102                    Contact: Walter Kruse
   incubator.htm                                business-development-center                    405-232-1968                               wkruse@ctechok.org
                                                                                               Contact: Susan Urbach                      www.centraltechbis.com/
 GUYMON                                       NORMAN                                           SUrbach@uco.edu
 ARTIST INCUBATION, INC.                      EMERGING TECHNOLOGY                              www.oklahomasmallbusiness.org            STILLWATER
   421 N. Main                                ENTREPRENEURIAL CENTER (ETEC)                                                             MERIDIAN TECHNOLOGY CENTER FOR
   P.O. Box 1757                                710 Asp Ave.                                 OOLAGAH                                    BUSINESS DEVELOPMENT
   Guymon, OK 73942                             Norman, OK 73069                             ROGERS COUNTY INDUSTRIAL AUTHORITY           1312 S. Sangre Rd.
   580-338-4278                                 405-573-1900                                 BUSINESS INCUBATOR                           Stillwater, OK 74074
   Contact: Becky Robinson                      Contact: Don Wood                              12741 S. Old Hwy. 169                      405-377-3333
   director@artistincubation.com                nedc@nedcok.com                                Oolagah, OK 74053                          Contact: Ron Duggins
   www.artistincubation.com/                    http://nedcok.com/pages/home_page/             918-343-8959                               rond@meridian-technology.com
                                                etec_page/webpage_category.xml                 Contact: Debi Ward                         www.meridian-technology.com/cbd/index.
 GUYMON BUSINESS ENTERPRISE CENTER            EMERGING TECHNOLOGY                              deb.ward@rcida.com                         asp
   802 N.E. 6th St.                           ENTREPRENEURIAL CENTER (ETEC2)                   www.rcida.com/programs_assistance.html
   Guymon, OK 73942                             3209 N. Flood                                                                           OKLAHOMA TECHNOLOGY & RESEARCH
   580-338-5838                                 Norman, OK 73069                             OWASSO                                     PARK
   Contact: Vicki McCune                        405-573-1900                                 OWASSO ECONOMIC DEVELOPMENT                  P.O. Box 1296
   cddirector@guymonok.org                      Contact: Don Wood                            AUTHORITY BUSINESS INCUBATOR                 Stillwater, OK 74074
   www.guymonok.org/                            nedc@nedcok.com                                111 N. Main                                405-377-2220
                                                http://nedcok.com/pages/home_page/             Owasso, OK 74055                           Contact: Ron Duggins
 HOBART                                         etec_page/webpage_category.xml                 918-376-1518                               rond@meridian-technology.com
 HOBART ED AUTHORITY BUSINESS                                                                  Contact: Chelsea Harkins                   www.oktechpark.com/
 INCUBATOR                                    OKLAHOMA CITY                                    charkins@cityofowasso.com
   111 E. 3rd St.                             **FRED JONES BUSINESS DEVELOPMENT                www.cityofowasso.com/economic_           TONKAWA
   Hobart, OK 73651                           CENTER                                           development/index.html                   TONKAWA BUSINESS INCUBATOR, LLC
   580-726-3100                                  900 W. Main St./P.O. Box 25068                                                           105 S. Main
   Contact: Wilt Brown                           Oklahoma City, OK 73125                                                                  Tonkawa, OK 74653
   hbtcitymanager@cableone.net                   405-231-3353                                                                             580-628-2265
                                                 Contact: Scott Weaver                                                                    Contact: Brad Purdy
                                                 sweaver@fred-jones.com                                                                   bpurdy@fnbok.com
                                                 www.fjbdc.com/


44 — Small Business Resource       OKLAHOMA                                                                                                            Visit us online: www.sba.gov/ok
OT H E R A SSISTANCE
 TULSA                                 ANTLERS CHAMBER OF COMMERCE           BROKEN BOW CoC                          DEL CITY CoC
 GREENWOOD BUSINESS RESOURCE             P.O. Box 25                           113 W. Martin Luther King               P.O. Box 15643
 CENTER                                  Antlers, OK 74523                     Broken Bow, OK 74728                    Del City, OK 73155
   121 N. Greenwood Ave.                 580-298-2488                          918-251-1518                            918-225-2400
   Tulsa, OK 74120                       pushmatahachamber@gmail.com           bchamber@pine-net.com                   delcitychamber@sbcglobal.net
   918-585-2226
   Contact: Reginald King              ARDMORE CoC                           CAPITOL CoC                             DRUMRIGHT CoC
   rking@greenwoodchambertulsa.com       410 W. Main St.                       P.O. Box 36127                          P.O. Box 828
   www.greenwoodchambertulsa.com/        Ardmore OK 73401                      Oklahoma City, OK 73136                 Drumright OK 74030
                                         580-223-7765                          580-584-3393                            405-677-1910
 THE TULSA ENTERPRISE CENTER             jsmith@ardmore.org                    info@capitolchamber.org                 drumrightchamber@aol.com
   Williams Tower II
   2 W. Second, Ste. 210               ARNETT CoC                            CHANDLER CoC                            DUNCAN CoC
   Tulsa, OK 74103                       P.O. Box 415                          824 Manvel                              P.O. Box 699
   918-582-5592                          Arnett, OK 73832                      Chandler, OK 74834                      Duncan OK 73534
   Contact: Tom Walker                   580-885-7833                          405-258-0673                            918-352-2204
   twalker@i2e.org                       Arnettchamber@pldi.net                chandlerchamber@sbcglobal.net           duncancc@duncanchamber.com
   www.i2e.org
                                       ATOKA CoC                             CHICKASHA CoC                           DURANT AREA CoC
 WARNER
                                         P.O. Box 778                          P.O. Box 1717                           215 N. 4th
 CONNORS STATE COLLEGE BUSINESS
                                         Atoka, OK 74525                       Chickasha OK 73023                      Durant OK 74701
 INCUBATOR
                                         480-889-2410                          918-266-6042                            580-255-3644
   Rt. 1, Box 1000
                                         chamber1atoka@sbcglobal.net           info@chickashachamber.com               volunteerinfo@durantchamber.org
   Warner, OK 74469
   580-924-5094
                                       BARTLESVILLE CoC                      CHOCTAW CoC                             EDMOND AREA CoC
   Contact: Sherry Harlin
                                         201 SW Keeler/P.O. Box 2366           P.O. Box 1000                           825 E. 2nd St., Ste. 100
   sharlin@ruralenterprises.com
                                         Bartlesville, OK 74005                Choctaw OK 73020                        Edmond, OK 73034
   www.ruralenterprises.com/what_is_
                                         918-336-8708                          405-224-0787                            580-924-0848
   incubator.php
                                         swilt@bartlesville.com                chocchamber@tds.net                     info@edmondchamber.com
 WEWOKA
 CITY OF WEWOKA BUSINESS INCUBATOR     BEAVER CoC                            CLAREMORE CoC                           EL RENO CoC
    201 E. First                         33 W. 2nd St./P.O. Box 878            409 W. Will Rogers Blvd.                P.O. Box 67
    Wewoka, OK 74884                     Beaver, OK 73932                      Claremore, OK 74017                     El Reno, OK 73036
    405-257-2413                         580-625-4726                          405-390-3303                            405-341-2808
    Contact: Mark Mosley                 bvrchamber@ptsi.net                   chamber@claremore.org                   elrenochamber@swbell.net
    citymanager@cityofwewoka.com
    www.cityofwewoka.com               BETHANY CoC                           CLEVELAND CoC                           ELK CITY CoC
                                         7440 N.W. 39th Expy./P.O. Box 144     P.O. Box 240                            P.O. Box 972
    ** For Profit Incubator              Bethany, OK 73008                     Cleveland, OK 74020                     Elk City, OK 73648
                                         405-789-1256                          918-358-2131                            405-262-1188
 Oklahoma Chambers of                    info@nwokc.com                        amyhedges@chamberofclevelandok.com      elkcitychamber@itlnet.net
 Commerce
                                       BIXBY CoC                             CLINTON CoC                             ENID CoC
 ADA AREA CoC                            10441 S. Regal Blvd., Ste. 280        101 S. 4th St.                          210 Kenwood Blvd./P.O. Box 907
   209 W. Main/P.O. Box 248              Tulsa, OK 74133                       Clinton, OK 73601                       Enid, OK 73072
   Ada, OK 74820                         918-366-9445                          918-341-2818                            580-225-0207
   580-332-2506                          info@bixbychamber.com                 office@clintonok.org                    susan@enidchamber.com
   adachamber@adachamber.com
                                       BLACKWELL CoC                         COLLINSVILLE CoC                        EUFAULA CoC
 ALTUS CoC
                                         120 S. Main/P.O. Box 230              P.O. Box 245                            321 N. Main/P.O. Box 738
   301 W. Commerce/P.O. Box 518
                                         Blackwell, OK 74631                   Collinsville, OK 74021                  Eufaula, OK 74432
   Altus OK 73522
                                         580-363-4195                          918-371-4703                            918-689-2791
   580-482-0210
                                         info@blackwellchamber.org             cvillechamber3477@sbcglobal.net         chamber@eufaulachamberofcommerce.com
   altuschamber@altuschamber.com

 ALVA AREA CoC                         BLANCHARD CoC                         CORDELL CoC                             FAIRVIEW CoC
   502 Okla. Blvd.                       P.O. Box 1190                         103 E. Main                             624 N. Main/P.O. Box 180
   Alva, OK 73717                        Blanchard, OK 73010                   Cordell, OK 73632                       Fairview, OK 73737
   580-327-1647                          405-485-8787                          580-832-3538                            580-237-2494
   chamber@alavaok.net                   bchamber@pldi.net                     office@cordellchamber.org               fairviewchamber@att.net

 AMERICAN INDIAN CoC                   BRISTOW CoC                           CUSHING CoC                             FORT GIBSON CoC
   5103 S. Sheridan Rd., Ste. 695        1 Railroad Place/P.O. Box 127         1301 E. Main                            200 W. Poplar/P.O. Box 730
   Tulsa OK 74145                        Bristow, OK 74010                     Cushing OK 74023                        Fort Gibson, OK 74434
   800-652-4226                          580-544-3344                          580-323-2222                            918-478-4780
   Chamber@aicco.org                     director@bristowchamber.com           manager@cushingchamber.org              fortgibson@sbcglobal.net

 ANADARKO CoC                          BROKEN ARROW CoC                      DAVIS CoC                               FREDERICK CoC
   516 W. Kentucky/P.O. Box 366          123 N. Main                           300 E. Main/P.O. Box 5                  100 S. Main St.
   Anadarko, OK 73005                    Broken Arrow OK, 74012                Davis, OK 73030                         Frederick, OK 73542
   405-227-6651                          918-367-5151                          580-369-2402                            580-227-2527
   coc@anadarko.org                      connect@brokenarrowchamber.com        davischamber@sbcglobal.net              frederickcc@pldi.net


Visit us online: www.sba.gov/ok                                                                                     OKLAHOMA Small Business Resource —   45
OT H E R A SSISTANCE
 GLENPOOL CoC                              JAY CoC                                MARLOW CoC                          OKLAHOMA CITY CoC
   140 E. 141st St.                          P.O. Box 855                          223 W. Main St.                      123 Park Ave.
   Glenpool, OK 74033-0767                   Jay, OK 74346                         Marlow, OK 73055                     Oklahoma City, OK 73102
   580-335-2126                              918-253-8689                          580-658-2212                         405-297-8900
   info@glenpoolchamber.org                  delcohsmuseum@grandsavingsbank.com    marlowchamber@cableone.net           info@okcchamber.com

 GRANDFIELD CoC                            JENKS CoC                              MCALESTER CoC                       OKMULGEE CoC
   105 W. 2nd St.                            244 E. A St./P.O. Box 902             345 E. Adams/P.O. Box 759            112 N. Morton
   Grandfield, OK 73546                      Jenks, OK 74037                       McAlester OK, 74502                  Okmulgee, OK 74447
   580-479-3300                              918-652-3331                          580-355-3541                         580-355-9547
   bpbanner@att.net                          info@jenkschamber.com                 info@mcalester.org                   okmulgeeinfo@okmulgeechamber.org

 GREATER OKLAHOMA CITY CHAMBER             KAW CITY CoC                           MCLOUD CoC                          OWASSO CoC
   123 Park Ave.                             P.O. Box 241                          215 S. 6th St./P.O. Box 254         315 S. Cedar
   Oklahoma City, OK 73102                   Kaw City, OK 74641                    McLoud, OK 74851                    Owasso, OK 74055
   918-322-3505                              580-269-1180                          405-964-6566                        918-756-6172
   melwell@okcchamber.com                    kawcitychamber@kawcityok.net          Director@mcloudchamber.com          gary@owassochamber.com

 GREATER SHAWNEE AREA CHAMBER              KINGFISHER CoC                         MEDFORD CoC                         PAULS VALLEY CoC
   131 N. Bell                               123 W. Miles                          P.O. Box 123                         Drawer 638, 112 E. Paul
   Shawnee, OK 74801                         Kingfisher, OK 73750                  Medford, OK 73759                    Pauls Valley, OK 73075
   405-297-8900                              918-299-5005                          580-395-2823                         918-272-2141
   info@shawneechamber.com                   chamber@pldi.net                      cityofmedfordok@yahoo.com            businessservices@paulsvalleychamber.com

 GROVE AREA CoC                            GRAND LAKE AREA CHAMBER (LANGLEY)      MIAMI OK CoC                        PAWNEE CoC
   310 S. Main                               P.O. Box 251                           103 E. Central Ave., Ste. 100       613 Harrison St.
   Grove OK, 74344                           Langley, OK 74350                      Miami, OK 74354                     Pawnee, OK 74058
   405-273-6092                              918-782-3214                           918-423-2550                        918-762 2108
   grovecc@sbcglobal.net                     grandlakechamber@gmail.com             info@miamiokchamber.com             pawneeok@att.net

 GUTHRIE CoC                               LAVERNE CoC                            MIDWEST CITY CoC                    PERKINS CoC
   212 W. Oklahoma Ave.                      P.O. Box 643                           5905 Trosper Rd.                    P.O. Box 502
   Guthrie OK, 73044                         Laverne, OK 73848                      Midwest, OK 73110                   Perkins, OK 74059
   918-786-9079                              580-921-3612                           918-542-4481                        405-747-6809
   mary@guthrieok.com                        lvrnokcc@ptsi.net                      information@midwestcityok.com       jacque_vassar@hotmail.com

 GUYMON CoC                                LAWTON FORT SILL CoC                   MOORE CoC                           PERRY CoC
   Rte. 5/P.O. Box 120                       629 SW C Ave.                         305 W. Main/P.O. Box 6305            300 6th St./P.O. Box 426
   Guymon OK, 73942                          Lawton, OK 73501                      Moore, OK 73153                      Perry, OK 73077
   405-282-1947                              405-375-4445                          405-733-3801                         580-336-4684
   guycofc2@ptsi.net                         dburch@lawtonfortsillchamber.com      brendar@moorechamber.com             chamber@fullnet.net

 HASKELL CoC                               LINDSAY CoC                            MUSKOGEE CoC                        PIEDMONT CoC
   P.O. Box 252                               107 N. Main St.                      310 W. Broadway/P.O. Box 797          12 E. Monroe/P.O. Box 501
   Haskell, OK 74436                          Lindsay, OK 73052                    Muskogee, OK 74402                    Piedmont, OK 73078
   918-482-1245                               405-756-4312                         405-794-3400                          405-373-2234
   Info@Haskellchamber.com                    lchamber@oriok.net                   info@muskogeechamber.org              piedmontokchamber@gmail.com

 HENRYETTA CoC                             MARSHALL COUNT CoC (MADILL)            MUSTANG CoC                         PONCA CITY CoC
   115 S. 4th St.                           P.O. Box 542                           1201 N. Mustang Rd.                  420 E. Grand
   Henryetta OK, 74437                      Madill, OK 73446                       Mustang, OK 73064                    Ponca City, OK 74601
   918-653-4303                             580-795-2431                           918-682-2401                         580-765-2798
   chamber@henryetta.org                    info@mccoconline.org                   bjulian@mustangchamber.com           staff@poncacitychamber.com

 HOOKER CoC                                GREER COUNTY CoC (MAGNUM)              NEWCASTLE CoC                       POTEAU AREA CoC
   102 W. Hwy. 54 Office/P.O. Box 989        119 E. Jefferson St.                   820 N. Main/P.O. Box 1006           201 S. Broadway
   Hooker, OK 73945                          Mangum, OK 73554                       Newcastle, OK 73065                 Poteau, OK 74953
   580-651-2474                              580-782-2444                           405-387-3232                        918-647-9178
   hookerchamberofcommerce@hotmail.com       greercoc@sbcglobal.net                 chamber@newcastleok.org             adminpoteauchamber@windstream.net

 HUGO CoC                                  MANNFORD AREA CoC                      NOBLE CoC                           PRYOR AREA CoC
   200 S. Broadway                          P.O. Box 478                            14 S. Main St./P.O. Box 678         12 N. Adair St./P.O. Box 367
   Hugo, OK 74743                           Mannford, OK 74044                      Noble, OK 73068                     Pryor, OK 74362
   580-326-7511                             918-865-2000                            405-872-5535                        918-825-0157
   hugo-chamber@sbcglobal.net               info@mannfordbc.com                     info@nobleok.net                    info@pryorchamber.com

 IDABEL CoC                                LOVE COUNTY CoC (MARRIETTA)            NORMAN CoC                          PURCELL CoC
   7 SW Texas St.                            P.O. Box 422                           115 E. Gray                         302 W. Main St., Ste. 104
   Idabel, OK 74745                          Marrietta, OK 73448                    Norman, OK 73070                    Purcell, OK 73080
   580-286-3305                              580-276-3102                           405-769-5673                        405-527-3093
   idabelchamber@yahoo.com                   lovecountychamber@yahoo.com            normanchamber@normanchamber.com     chamberoffice@theheartofok.com


46 — Small Business Resource    OKLAHOMA                                                                                             Visit us online: www.sba.gov/ok
OT H E R A SSISTANCE
 JOHNSTON COUNTY CoC (TISHOMINGO)   TECUMSEH CoC                         WAYNOKE CoC                            WOODWARD CoC
   106 W. Main                        114 N. Broadway, City Hall Bldg.    1565 Main St./P.O. Box 173             1006 Oklahoma Ave./P.O. Box 1026
   Tishomingo, OK 73460               Tecumseh, OK 74873                  Waynoka, OK 73860                      Woodward, OK 73802
   580-371-2175                       405-598-8666                        580-824-4741                           580-256-7411
   chamber@johnstoncountyok.com       chambertecumseh@windstream.net      waynokachamberofcommerce@gmail.com     wwchamber@sbcglobal.net

 SAND SPRINGS AREA CoC              TULSA METRO CoC                      WEATHERFORD AREA CoC                   WYNNEWOOD CoC
   9 E. Broadway                      2 W. 2nd St., Ste. 150              P.O. Box 857                           102 E. Robert S. Kerr/P.O. Box 616
   Sand Springs, OK 74063             Tulsa, OK 74103                     Weatherfod, OK 73096                   Wynnewood, OK 73098
   918-245-3221                       918-585-1201                        800-752-7744                           405-665-4466
   info@sandspringschamber.com        webmaster@tulsachamber.com          welcome@weatherfordchamber.com         www.wyneewoodokla.com
                                    VINITA CoC
 SEILING CoC                                                             WILLBURTON CoC                         YUKON CoC
                                      105 W. Delaware St.
   P.O. Box 794                                                            302 W. Main St.                        510 Elm
                                      Vinita, OK 74301
   Seiling, OK 73663                                                       Willburton, OK 74578                   Yukon, OK 73099
                                      918-256-7133
   580-922-3110                                                            918-456-2759                           405-354-3567
                                      chamber@vinita.com
   jennirapp@pldi.net                                                      wilburtonchamber@sbcglobal.net         chamber@yukoncc.com
                                    WATONGA CoC
 SEMINOLE CoC                        P.O. Box 537
   326 E. Evans                      Watonga, OK 73772
   Seminole, OK 74868                580-623-5452
   405-382-3640                      cwatonga@pldi.net
   info@seminoleokchamber.org

 SHATTUCK CoC
   115 S. Main St./P.O. Box 400
   Shattuck, OK 73858
   580-938-2818
   shattuckcc@pldi.net

 GREATER SHAWNEE AREA CHAMBER
   131 N. Bell
   Shawnee, OK 74801
   405-273-6092
   info@shawneechamber.com

 SKIATOOK CoC
   304 E. Rogers Blvd.
   Skiatook, OK 74070
   918-396-3702
   s-upton@sbcglobal.net

 STILLWATER CoC
   409 S. Main St./P.O. Box 1687
   Stillwater, OK 74076
   405-372-4316
   info@stillwaterchamber.org

 STILWELL CoC
   P.O. Box 845
   Stilwell, OK 74960
   918-696-7845
   chamber@stilwellchamber.com

 SULPHUR CoC
   717 W. Broadway
   Sulphur, OK 73086
   580-622-2824
   info@sulphurokla.com

 THE STATE CHAMBER OF OKLAHOMA
   330 N.E. 10th St.
   Oklahoma City, OK 73104
   405-235-3670
   wheeler@okstatechamber.com

 TAHLEQUAH AREA CoC
   123 E. Delaware
   Tahlequah, OK 74464
   918-456-3742
   david@tahlequahchamber.com


Visit us online: www.sba.gov/ok                                                                                OKLAHOMA Small Business Resource —     47

				
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