0JHEIV 2B4TH6 GS 10F 0178W 10F0178W by UAC7j6d

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									                      GSA FEDERAL SUPPLY SCHEDULE

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                            CONTRACT INFORMATION
                         Logistics Worldwide (LOGWORLD)
                            Federal Supply Group: 874 V
                          Contract Number GS-10F-0178W
                        Contract Period: 4/29/2010 – 4/28/2015

SIN’s Offered: 874-501, 874-501RC, Supply and Value Chain Management
               874-505, 874-505RC Logistics Training Services



For more information on ordering from Federal Supply Schedules, click on the FSS
Schedules button at: www.fss.gsa.gov




                                 LEAN QUEST, LLC
                             16541 GOTHARD ST STE 105
                         HUNTINGTON BEACH, CA 92647-4472
                          CCR Registered/ DUNS # 122395549
                          Business Size/Status: Small Business
                                 Office #: 714.596.3756
                                  Fax #: 714.596.3786
                               CONTACT: Chuck Emery
                            E-mail: cemery@lean-quest.com
                            Website: www.Lean-Quest.com




                                            1
                        TABLE OF CONTENTS


                     SUBJECT                        PAGE
COMPANY OVERVIEW                                      3
CLIENT LISTING                                        4
GENERAL CONTRACT INFORMATION                          4
PRICE LIST FOR SERVICES – EXEMPT LABOR CATEGORIES     5
PRICE LIST FOR TRAINING SERVICES                      5
EXEMPT LABOR CATEGORY DESCRIPTIONS                  6 – 13
TRANING SERVICES WORKSHOP DESCRIPTIONS              14 – 23




                                   2
                                COMPANY OVERVIEW
Since our beginning in 2002 Lean Quest, LLC has specialized in leading our clients
through successful implementations of Lean concepts and techniques. Lean Quest’s
knowledge, experience, and focus have been delivering Lean solutions within and across
supply chains. Lean Quest’s client list includes organizations with some of the largest,
most complex operations and supply chains in the world. Our client list is diverse with
clients in industries ranging from government to automotive to retail.
The basis of Lean Quest’s knowledge and experience comes directly from Toyota, the
company widely credited with inventing / perfecting Lean, and includes years of study and
experience working with the Toyota Sensei Masters in Japan, the US, and Europe. This in-
depth Lean knowledge and implementation experience spans the entire supply chain from
Manufacturing, Logistics, Inventory Management, Distribution, Retail Operations,
Information Systems and Human Resources.

Lean Quest will guide your transformation to Lean; integrating all departments with a
shared supply chain vision for customers, associates and stakeholders. Let Lean Quest’s
knowledge and experience help you to become a market leader.

Our approach is based on Toyota’s vision of developing each associate into a problem
solver and in turn creating a problem solving organization based on the Values of:
Customer First, Respect for People with Continuous Improvement practiced at all
organizational levels; while concurrently applying the Principles of: Standardized Work,
Just-In-Time, Visual Management, Built-In Quality, Go Look/Go See, Continuous
Improvement, and a Culture in which the leadership develops the organization to apply
these values and principles in their daily activities.
We quickly grasp and understand your business, operations and culture to be credible and
productive members of your team. Our mission is to build up the capability of the
organization so that they are a self-sustaining Lean organization. This is done through the
combination of lecture, simulations, facilitated workshops and worksite application along
with transferring the know-how to the client for ongoing in-house development of others.

Due to the transformational nature of this business change, we start at the strategic level
to identify the current business drivers to focus where the Lean transformation can best
assist in achieving the client business goals. We collectively evaluate the current state
Value Stream to bring better focus and alignment to the implementation of Lean in the
organization with the objective of establishing a model project/area supported by the
development of Mid-Level and Annual Plans to drive the organizational focus, alignment
and simplification of the Lean direction.

Our basic approach is to establish a Just-In-Time environment (actual customer demand,
flow, pull, standardized method) to support a problem solving setting. Our second step is
to develop people as work site problem solvers through the application of a standardized
problem solving method, based on facts. Our third step is to establish the capability within
the organization to share what each person and group is learning through their problem
solving activities so that the organization is able to grow and
develop more rapidly. Lastly, we assist the leadership in changing the organizational
mental models to a system driven, process focused organization, where the leadership is
teaching and enabling others to apply the Just-In-Time principles, participate in the
application of problem solving and sharing what has been learned with others to provide
customer value.


                                              3
                               CLIENT LISTING
   DDC (Defense Distribution Center)            Chrysler, LLC (Mopar)
   DORRA (DLA Office of Operations
                                                      Caterpillar
   Research and Resource Analysis)
              Domino’s                       Parker Hannifin Corporation
       Nebraska Furniture Mart                    Amex de Mexico
               Pactiv                                   GM
       The Braun Corporation                           Nike




                           CONTRACT TERMS
Awarded Special Item Numbers (SINs)       874-501, 874-501RC, Supply
                                                  and Value Chain Management
                                                 874-505, 874-505RC Logistics
                                                  Training Services
Maximum Order                                              $1,000,000
Minimum Order                                                  $100
Geographic Coverage                                  Domestic and Overseas
Point(s) of Production                             Same as company address
Prompt Payment Terms                                      0.5% 20 Days
Government Credit Card Accepted                               Yes
Time of Delivery                                From date of award to date of
                                                completion
Data Universal Number System (DUNS) Number                 122395549
Central Contractor Registration (CCR)                       Registered




                                       4
                               PRICE LIST

                          EXEMPT CATEGORY

                      Labor Category                   Rate

                Managing Partner                  $255.92

                Manager                           $236.78

                Subject Matter Expert 3           $265.99

                Subject Matter Expert 1           $217.63

                Consultant 4                      $217.63

                Consultant 3                      $196.47

                Consultant 2                      $172.29

                Consultant 1                      $148.11

                Admin 1                            $38.29




                          TRAINING SERVICES
                       Training Course                           Price

Lean Principles (1 Day, 2 Trainers)                            $3,828.72

Supply Chain (1 Day, 2 Trainers)                               $3,828.72

Lean Distribution Center Standardized Work (1 Day, 2 Trainers) $3,828.72

Just-In-Time Distribution Center (1 Day, 2 Trainers)           $3,828.72

Lean Distribution Center Implementation (2 Days, 2 Trainers)   $7,657.43




                                      5
                                 Labor Categories

Managing Partner
General Experience
Managing Partners possess at least 20 years of experience in Business Process redesign
and improvement or Consulting; program management; and change management. They
have expertise in specific functional areas and industry sectors such as automotive,
industrial equipment, consumer goods, government and public services.
Functional Responsibility
 Managing Partners have management responsibilities for client engagements. In this
capacity, they apply their extensive experience in planning and managing large scale,
complex engagements to control overall project scope, budgets and schedules for multi-
project engagements.
Business functions Managing Partners perform are:
 Account management responsibilities
 Act as senior client liaison
 Supervisory and project review responsibilities
 Set overall direction for client engagements
 Communicate with the client executive management and consulting team to ensure
   critical issues are addressed
 Provide expert guidance to projects
 Oversee contract and financial management of one or more client engagements
 Overall responsibility for business development, business operations and financial
   management of the company
Minimum Education: Master’s Degree




                                          6
Manager
General Experience
Managers possess at least 15 years of experience in Business Process redesign and
improvement or Consulting; program management; and change management.
Functional Responsibility
Managers have management responsibilities for client engagements and program
management of those engagements. In this capacity, they apply their extensive
experience in planning and managing large scale projects to control overall project scope,
budgets and schedules for multi-project engagements.
Business functions Managers perform are:
 Account management responsibilities
 Supervisory and project review responsibilities
 Identifying the needed organizational steps to enact the strategy or reach the vision
 Turning critical steps into a change program made up of multiple, manageable projects
 Develops team work plans
 Ensures that all projects have the consulting resources needed to complete their
   unique tasks on target, on time, and on budget.
 Responsible for project coordination and cooperation to keep them from colliding,
   conflicting, taking resources from each other, etc.
 Communicate with Managing Partner and local client management leadership to
   ensure critical issues are addressed
 Provide expert guidance to projects in industry and functional areas
 Oversee contract and financial management of one or more client engagements
 Project budget preparation
 Responsibility for business development, product development and business
   operations support
Minimum Education: Bachelor’s Degree




                                            7
Subject Matter Expert 3
General Experience
Subject Matter Expert 3s possess at least 20 years of experience and have industry,
domain, business process or methodology expertise in Business Process Improvement,
Leadership or Change Management and deep know-how in a particular field or functional
area. Has practical hands-on experience in a Lean Organization. Has extensive formal
Lean training from a recognized source. Must be able to communicate expert information
to variety of audiences orally and in writing.
Functional Responsibility
Provides direction, assessments, analysis and recommendations to create, improve, or
optimize the direction of client-specific or project-critical initiatives.
Activities Subject Matter Expert 3s perform are:
 Provides advice and guidance to senior level executives
 Project review responsibilities
 Provides input for supply chain and operational strategy development and deployment
 Assesses functional activities, identifies opportunities and makes recommendations
 Facilitates training sessions in Leadership, Change Management and Transformation
    to a Lean organization
 Provide input for the design and construction of pilots and business scenarios
 Establishes, coordinates, and lead training sessions on supply chain Value Stream
    Mapping
Minimum Education: Bachelor’s Degree

Subject Matter Expert 1
General Experience
Subject Matter Expert 1s possess at least 10 years of experience and have domain,
business process or methodology expertise in Operations and deep know-how in a
functional area. Has practical hands-on experience in a Lean Organization. Has
extensive formal Lean training from a recognized source. Must be able to communicate
expert information to variety of audiences orally and in writing.
Functional Responsibility
Provides direction, assessments, analysis and recommendations to create, improve, or
optimize the direction of client-specific or project-critical initiatives.
Activities Subject Matter Expert 1s perform are:
 Provides advice and guidance to mid-level and front line management
 Project review responsibilities
 Analyze and advise implementation plans.
 Create and present documentation that makes recommendations on process flows
   diagrams and informational flow diagrams
 Helps develops operational tools for Lean operations e.g. Work Load Planning.
Minimum Education: Bachelor’s Degree




                                           8
Consultant 4
General Experience
Consultant 4s possess at least 7 years of functional experience in Manufacturing or
Business Process Improvement with responsibilities for implementing or managing
functional areas within a supply chain. Has practical hands-on experience in a Lean
Organization and has applied formal continuous improvement activities at the work site.
Has extensive formal Lean training from a recognized source.
Functional Responsibility
Consultants 4s apply their advanced skills and experience in project management, lean
operations planning, implementation and management skills; broad and detailed
knowledge of business processes; and technical background to implement business
solutions. Consultants 4s provide direction to project teams and interact with clients at the
supervisory level.

Activities Consultant 4s perform are:
 Provides input in the development of organizational steps to enact the strategy or
   reach the vision
 Supervisory and project review responsibilities
 Assists in developing functional area project plans and budgets
 Develops team work plans
 Leads the delivery of training and facilitation modules
 Designs training programs for clients
 Develops and provides materials to execute work plans, training and facilitation
   modules
 Communicates with supervisory management to ensure critical issues are addressed
 Provide expert guidance to personnel on projects
 Data collection, analysis, reporting
 Project status reporting and participates in status update reviews
 Project budget preparation
 Responsibility for business development, product development and business
   operations support

Minimum Education: Bachelor’s Degree




                                              9
Consultant 3
General Experience
Consultant 3s possess at least 5 years of functional experience in Business Process
Improvement with responsibilities for implementing or managing an operational
department. Has practical hands-on experience in a Lean Organization and has applied
formal continuous improvement activities at the work site. Has extensive formal Lean
training from a recognized source.
Functional Responsibility
Consultant 3 apply their skills and experience in lean operations planning, implementation
and management skills; detailed knowledge of business processes; and technical
background to implement business solutions. Consultant 3 provides direction to project
teams and interact with clients at the supervisory level.
Activities Consultant 3s perform are:
 Provides input in the development of organizational steps to enact the strategy or
    reach the vision
 Supervisory and project review responsibilities
 Assists in developing project plans and budgets
 Develops work plans
 Designs training programs for clients
 Leads the delivery of training and facilitation modules
 Develops and provides materials to execute work plans, training and facilitation
    modules
 Communicates with supervisory management to ensure critical issues are addressed
 Provide expert guidance to personnel on projects
 Data collection, analysis, reporting
 Project status reporting and participates in status update reviews
 Project budget preparation
 Responsibility for business development, product development and business
    operations support

Minimum Education: Bachelor’s Degree




                                            10
Consultant 2
General Experience
Consultant 2s possess at least 3 years of functional experience in Business Process
Improvement with responsibilities for implementing or managing an operational section.
Has practical hands-on experience and knowledge in a Lean Organization and has applied
formal just-in-time and continuous improvement activities at the work site. Has extensive
formal Lean training from a recognized source.
Functional Responsibility
Consultant 2s apply their skills and experience in lean operations planning,
implementation and management skills; detailed knowledge of business processes; and
technical background to implement business solutions. Consultant 2 provides direction to
project teams and interact with clients at the supervisory level.
Activities Consultant 2s perform tasks such as:
 Provides input in the development of organizational steps to enact the strategy or
   reach the vision
 Project review responsibilities
 Assists in developing project plans and budgets
 Develops work plans
 Leads the delivery of training and facilitation modules
 Develops and provides materials to execute work plans, training and facilitation
   modules
 Communicates with supervisory management to ensure critical issues are addressed
 Provide expert guidance to personnel on projects
 Data collection, analysis, reporting
 Project status reporting and participates in status update reviews
 Assists in project budget preparation
 Responsibility for business development, product development and business
   operations support

Minimum Education: Bachelor’s Degree




                                           11
Consultant 1
General Experience
Consultant 1s possess at least 3 years of functional experience in Business Process
Improvement with responsibilities for implementing or managing an operational area. Has
practical hands-on experience in a Lean Organization and has applied formal continuous
improvement activities at the work site as a team member and lead.
Functional Responsibility
Consultant 1s apply their advanced skills and experience in systems development,
detailed knowledge of business processes, technical background and supervisory skills to
implement business solutions.
Activities Consultant 1s perform are:
 Assists in developing project plans and budgets
 Project review responsibilities
 Supports the delivery of training and facilitation modules
 Develops and provides materials to execute work plans, training and facilitation
   modules
 Provide guidance to personnel on projects
 Data collection, analysis, reporting
 Project status reporting and participates in status update reviews
 Assists in project budget preparation
 Responsibility for product development and business operations support

Minimum Education: Bachelor’s Degree




Administrative 1
General Experience
Administrative 1s possess at least 1 year of administrative experience.
Functional Responsibility
Administrative 1s provide administrative support to project managers, associate partners
and partners on client engagements.
Activities Administrative 1s perform are:
 Administrative duties: typing of documents, copying/faxing/distribution of documents,
   phone coverage, mail distribution, payment of bills and other clerical duties
 Perform a variety of analysis. Develop, prepare and maintain spreadsheets and
   charts.
 Develop, update and maintain a variety of reports, documents and presentations

Minimum Education: Associate Degree




                                           12
DEGREE SUBSTITUTION
The Skill Descriptions above describe the functional responsibilities, education and
experience requirements for each labor category. This serves as a guide to the experience
and educational background of personnel typically found in each labor category.
 However, the experience of a resource is often a valid substitute for education. In
addition, certifications and professional licenses achieved by a resource are a validation of
the professional skill levels and experience within that resources’ area of expertise. With
this noted, the following chart indicates where experience or ‘other equivalences’ may
be substituted for the degree attained by a resource. Where there is experience
equivalence, this equivalence is in addition to the minimal experience indicated in the Skill
Description.


Education and Experience Equivalencies
Degree                        Experience Equivalence       Other Equivalence
                              5 years of relevant          Vocational or technical
Associate Degree
                              experience                   training in work related field
                              Associate Degree + 5 years of relevant experience or 10
Bachelor Degree
                              years of relevant experience
                              Bachelor Degree + 7 years of relevant experience or 15
Masters Degree
                              years of relevant experience




                                             13
                                TRAINING SERVICES

                            Lean Principles Workshop

Description:
This one day workshop is for people who are trying to gain an understanding of Lean
Values and Principles: their interrelationships and interdependencies; how they apply to an
organization, an operation and its people; and how Lean provides a company with a
competitive advantage.

Objective and Purpose:
An interactive workshop which visually demonstrates the merits of an operation based on:
   • Lean Values: Customer First, Respect for People and Continuous Improvement
   • Lean Principles: Standardized Work, Just-In-Time (JIT), Visual Management, Built-
       In Quality, Go-Look/Go See, Continuous Improvement, Culture
   • To build an organization’s capability to identify problems, solve problems, share
       knowledge to build a learning organization

         Learning By Experiencing                       Quantifiable Results




    Traditional                 Lean




Duration:   Eight Hours
Format:     Instruction, group discussion and participative simulation
Class Size: Minimum 15 to Maximum 25 participants




                                            14
                        Lean Principles Workshop (cont.)

Benefits:
You will learn how Lean Values and Principles will lead your organization to creating a
problem solving culture.

Course Outline:
        1. Introduction to Lean (What is Lean? / Why do Lean?)
        2. 1st Simulation – Traditional Operation
        3. Independent functional groups and work cells
        4. Overview of Lean Values and Principles
        5. Lean Principles
        6. Standardized Work, JIT, Visual Management, Build-In Quality
        7. 2rd Simulation – Basic Lean Operations
        8. Lean Principles
        9. Go-Look/Go See, Continuous Improvement, Culture
        10. 3th Simulation – Fully Integrated Lean with Continuous Improvement
        11. Participants Implement Continuous Improvements
        12. 4th Simulation – Lean Operations with Participant’s Continuous Improvement
        13. Summary

Who Should Attend:
  • Organizations at any stage of a lean journey, particularly (though not exclusively)
     those just beginning
  • All levels of management from Vice President to supervisor, change agents,
     professional staff and hourly associates

Pricing
GSA Price: $3,828.72
Support Materials Included: Hand-Outs and Slides
Other Direct Costs: Simulation Shipping & Workbooks Printing. Will be negotiated at the
task order level. We will provide an electronic copy of the course workbook (free of
charge) to agencies that agree to print the course workbooks themselves.




                                            15
                                          Lean Supply Chain Workshop

Description:
This one day workshop is for people responsible for improving the flexibility, agility and
efficiency of their supply chain to meet customer requirements. You will learn the key
contributing factors that block the flow of actual demand information and product through
the supply chain and the benefits of a Lean supply chain through a simulated
environment. This will be followed by a discussion regarding the key drivers to achieve a
Lean Supply Chain.

Objective and Purpose:
An interactive workshop which visually demonstrates the merits of a Frequent
Order/Frequent Delivery supply chain based on a Sell One/ Buy One philosophy.
          • 1st Simulation reflects a conventional logistics supply chain and the
              challenges of maintaining customer satisfaction and controlling costs.
          • 2nd Simulation reflects a Sell One/Buy One environments and the
              improvements in customer satisfaction and costs.


        Learning by Experiencing                                        Quantifiable Results

                                                          Financial        Operational                      Ordering




        Conventional Supply Chain                                     Sell 1 /Buy 1 Supply Chain

                                                  Distributor
                                                    Layout


                                                   Retailer
                                                   Layout
                                                 Ordering Patterns
 Characteristics:         Ordering Techniques:                            Characteristics:                Ordering Techniques:
 • Inf requent ordering   • Min – Max Points                              • Lean / JIT f low f rom        • Sell 1 / Buy 1
 • Batch-and-queue        • Economic Order                                  Retailer to Distributor and   • Max – Max Points
                            Quantities                                      Distributor to Supplier
 • Large lot (batch)
   processing             • Volume Discount                               • Small lot (1 piece)
                            Programs                                        processing
 • Large in-process
   inventories            • Forecasted Orders                             • Milk Run delivery method




Duration:   Eight Hours
Format:     Instruction, group discussion and participative simulation
Class Size: Minimum 11 to Maximum 25 participants



                                                          16
                      Lean Supply Chain Workshop (cont.)

Benefits:
You will learn the benefits and practical steps to start your organization down the path to
achieving Lean Supply Chain. Companies applying lean to their supply chains have
created a competitive advantage over their competitors: Fill rates that are 2-11% better,
80-94% fewer backorders, lead times that are 30-85% lower, with inventory levels that are
42-61% lower.

Course Outline:
  1. Explanation of Sell One/ Buy One
  2. Challenges of the changing business environment
  3. 1st Simulation – Traditional Batch Ordering
         – Weekly Order / Weekly Delivery
                 Normal Min-Max ordering
                 EOQ ordering
                 Quantity Discount ordering
                 Forecasted ordering
  4. Review results of 1st simulation
  5. Introduction of Lean Concepts
  6. Lean Supply Chain with Sell One / Buy One
  7. 2nd Simulation – Sell One / Buy One Ordering
         – Daily Order
                 Sell One/Buy One
               nd
  8. Review 2 simulation and compare results of both simulations:
         – Customer Satisfaction, Profitability, Operating Costs, and Key Drivers of
            Results
  9. Summary

Who Should Attend:
  • Organizations at any stage of a lean journey
  • Organizations that are part of a multi tiered supply chain
  • All levels of management from Vice President to supervisor, change agents, and
     professional staff

Pricing
GSA Price: $3,828.72
Support Materials Included: Hand-Outs and Slides
Other Direct Costs: Simulation Shipping & Workbooks Printing. Will be negotiated at the
task order level. We will provide an electronic copy of the course workbook (free of
charge) to agencies that agree to print the course workbooks themselves.



                                            17
               Lean Distribution Center Standardized Work Workshop

Description:
This one day workshop is for people who are trying to gain an understanding of how to
establish standardized work in a distribution center. Standardized work is a precursor to
continuous improvement. This class will walk the participants through the process of
implementing standard sequence and illustrate the true benefits of an operation run using
standardized work.

Objective and Purpose:
  • An interactive workshop which visually demonstrates the importance on
      standardizing and stabilizing operations using lean principles, techniques, and
      values.
  • 1st Simulation reflects a conventional distribution center and its impact on
      customers, associates and management.
  • 2nd Simulation reflects a Lean distribution center which has implemented standard
      sequence and standardized work.
  • Both operating systems are evaluated and compared for on-time deliveries, lead
      time, quality, efficiency, warehouse space and equipment utilization, and cost per
      shipping line
                        Learning by Experience                               Quantifiable Results


                                                                 Financial           Operational




      Conventional
 Conventional Operation                           Lean
                                            Lean Operation




    Characteristics:                    Characteristics:
    •   Based on a push system          •   Based on a pull system with
    •   Large lot processing                continuous flow
    •   Large work-in-process           •   Small lot processing
        inventories                     •   Standardized Work
    •   Long Lead times                 •   Small work-in-process
                                            inventories
                                        •   Improved Lead times




Duration:   Eight Hours
Format:     Instruction, group discussion and participative simulation
Class Size: Minimum 15 to Maximum 25 participants



                                                        18
     Lean Distribution Center Standardized Work Workshop (cont.)

Benefits:
You will become familiar with the components included in Lean Warehousing. During this
workshop you will have the opportunity to see what is required to standardize the
tools/method required to stabilize existing warehousing operations and standardize the
environment. Hence creating the necessary foundation for continuous improvement to
begin.

Course Outline:
        1. Lean Warehouse / Foundations Overview
        2. Knowing Your Business
                • Volume
                • Performance
                • Capacity
                • Workforce Allocation
        3. Round 1 Simulation – Traditional Warehousing
        4. Standard Sequence
                • Value Stream Mapping, SIPOC+M, Process Flow Diagramming, SOP
                  Writing, 5S
        5. Visual Management Exercise
        6. Implementation Exercise
        7. Job Instruction
        8. Standard In Process Stock
        9. Standard Time
        10. Round 2 Simulation – Just In Time (JIT) Synchronized Operations
        11. Continuous Improvement
                • 7 Step Problem Solving
                • A3 Report
        12. Summary

Who Should Attend:
  • Organizations at any stage of a lean journey
  • All levels of management from Vice President to supervisor, change agents,
     professional staff and hourly associates

Pricing
GSA Price: $3,828.72
Support Materials Included: Hand-Outs and Slides
Other Direct Costs: Simulation Shipping & Workbooks Printing. Will be negotiated at the
task order level. We will provide an electronic copy of the course workbook (free of
charge) to agencies that agree to print the course workbooks themselves.




                                           19
                           Just-In-Time Distribution Center Workshop

Description:
This one day workshop is for people responsible for implementing Lean Principles in a
distribution center operation. You will learn the key steps for implementing Lean
Principles to a traditional distribution center. Topics include development of small batch
work assignments, operational diagrams, and a work load plan to create a just-in-time
operation based on levelized work, pull and continuous flow.

Objective and Purpose:
An interactive workshop which visually demonstrates the merits of small batch and takt in
a Lean distribution environment based on Standardized Work, Just-In-Time, Visual
Management and Built-In Quality.
          • 1st Simulation reflects a conventional distribution center and its impact on
              customers, associates and management.
          • 2nd Simulation reflects a Lean distribution center and the improvements for
              the customers, associates and management.
          • Both operating systems are evaluated and compared for on-time deliveries,
              lead time, quality, efficiency, warehouse space and equipment utilization,
              and cost per shipping line.
        Learning by Experiencing                                     Quantifiable Results



                                                            Financial                       Operational




 Conventional Operation                     Lean Operation
                                                                                   Key Learning Points:
                                                                             •   Poor allocation of human
                                                                                 resources
                                                                             •   Large spikes in volumes from
                                                                                 process to process:
                                                                             •   Creating operational inefficiencies
                                                                             •   Congestion
                                                                             •   Increased damage
                                                                             •   Stressful work environment
    Characteristics:                                                         •   Requiring large amounts of
                                        Characteristics:                         equipment
    •   Based on a push system          •   Based on a pull system with
    •   Large lot processing                continuous f low                 •   Requiring more warehouse space
    •   Large work-in-process           •   Small lot processing             •   Producing wasteful structural
        inventories                     •   Standardized Work
    •   Long Lead times
                                                                                 costs
                                        •   Small work-in-process
                                            inventories                      •   Long lead times & late shipments
                                        •   Improved Lead times




Duration:   Eight Hours
Format:     Instruction, group discussion and participative simulation
Class Size: Minimum 12 to Maximum 25 participants


                                                      20
              Just-In-Time Distribution Center Workshop (cont.)

Benefits:
You will learn the key steps for implementing Lean Principles and converting a traditional
distribution center operation. Hands-on participation in a simulation will teach you how to
apply the tools so you can repeat the application in your environment. Companies applying
these principles, components, steps and tools have experienced operational
improvements in reduced internal damage and injuries along with improved storage and
operational efficiencies of 15% to 30%.

Course Outline:
  1. Lean Distribution Center Overview
  2. Lean Storage
  3. 1st Simulation – Traditional Distribution Center Operation
  4. 2nd Simulation – Distribution Center after Lean Benchmarking
  5. Lean Implementation Framework
  6. Process Implementation Phases 1 – 3
          – Standardize/Stabilize Current State
          – Future State Standardized Work
          – Future State Operational Design
  7. Process Implementation Phases 4 – 5
          – Synchronized Operations
          – Stabilize/Improve Processes
       rd
  8. 3 Simulation – Lean Distribution Center Operation
  9. Continuous Improvement
  10. Summary

Who Should Attend:
  • Organizations at any stage of a lean journey
  • All levels of management from Vice President to supervisor, change agents,
     professional staff and hourly associates

Pricing
GSA Price: $3,828.72
Support Materials Included: Hand-Outs and Slides
Other Direct Costs: Simulation Shipping & Workbooks Printing. Will be negotiated at the
task order level. We will provide an electronic copy of the course workbook (free of
charge) to agencies that agree to print the course workbooks themselves.




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                  Lean Distribution Center Implementation Workshop

Description:
This two-day workshop is for people responsible for implementing Lean Principles in a
distribution center operation. The workshop combines lecture, group discussion,
participative simulations, and group exercises to reveal the key components for
implementing Lean Principles in a traditional distribution operation. Topics include the
development of a storage environment that enables a standardized environment with
improved efficiency, quality, safety , and improved space utilization. We will also review
the phases and steps to transform your operational processes to improve customer
service, reduce costs and provide a problem solving environment for continuous
improvement.

Objective and Purpose:
An interactive workshop which visually demonstrates the merits of Lean storage, small
batch and takt in a Lean distribution center environment.
          • The 1st Simulation reflects a conventional distribution center and its impact
              on customers, associates and management.
          • The 2nd Simulation reflects a distribution center after a Lean benchmarking
              trip taken by management
          • The 3rd Simulation will reflect an operation after Lean Storage and Processes
              have been implemented.
        Learning by Experiencing                                  Quantifiable Results



                                                         Financial                       Operational




 Conventional Operation                  Lean Operation
                                                                                Key Learning Points:
                                                                          •   Poor allocation of human
                                                                              resources
                                                                          •   Large spikes in volumes from
                                                                              process to process:
                                                                          •   Creating operational inefficiencies
                                                                          •   Congestion
                                                                          •   Increased damage
                                                                          •   Stressful work environment
    Characteristics:                                                      •   Requiring large amounts of
                                     Characteristics:                         equipment
    •   Based on a push system       •   Based on a pull system with
    •   Large lot processing             continuous f low                 •   Requiring more warehouse space
    •   Large work-in-process        •   Small lot processing             •   Producing wasteful structural
        inventories                  •   Standardized Work
    •   Long Lead times
                                                                              costs
                                     •   Small work-in-process
                                         inventories                      •   Long lead times & late shipments
                                     •   Improved Lead times

Duration:   Sixteen Hours
Format:     Instruction, group discussion and participative simulation
Class Size: Minimum 12 to Maximum 25 participants

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        Lean Distribution Center Implementation Workshop (cont.)

Benefits:
You will learn the key steps for implementing Lean Principles and converting a traditional
warehouse operation. Hands-on participation in a simulation will teach you how to apply
the tools so you can repeat the application in your environment. Companies applying
these principles, components, steps and tools have experienced operational
improvements in reduced internal damage and injuries along with improved storage and
operational efficiencies of 15% to 30%.

Course Outline:
Day One
  1. Lean Warehouse Overview
  2. 1st Simulation – Traditional Operation
  3. 2nd Simulation – After Lean Benchmarking
  4. Lean Implementation Frameworks
  5. Lean Storage – Group Exercise
Day Two
  1. Lean Implementation Framework
  2. Process Implementation Phases 1 – 3
         – Standardize/Stabilize Current State
         – Future State Standardized Work-Group exercise
         – Future State Operational Design
  3. Process Implementation Phases 4 – 5
         – Synchronized Operations - Exercises
         – Stabilize/Improve Processes
      rd
  4. 3 Simulation – Lean Distribution Center Operation
  5. Summary

Who Should Attend:
  • Organizations at any stage of a lean journey
  • All levels of management from Vice President to supervisor, change agents,
     professional staff and hourly associates

Pricing
GSA Price: $7,657.43
Support Materials Included: Hand-Outs and Slides
Other Direct Costs: Simulation Shipping & Workbooks Printing. Will be negotiated at the
task order level. We will provide an electronic copy of the course workbook (free of
charge) to agencies that agree to print the course workbooks themselves.




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