Postgraduate - Institute of Leadership by wuzhenguang


									Institute of Leadership
Royal College of Surgeons in Ireland

   Postgraduate Prospectus 2011-2012

The RCSI Institute of Leadership                        1

The Royal College of Surgeons In Ireland (RCSI)         1

Welcome from the Director of the Institute              2

Welcome from the Director of Academic Affairs           2

Why Study at the Institute of Leadership?               3

Masters in Healthcare Management                        4

Masters in Leadership & Management Development          6

Masters in Leadership in Health Professions Education   8

Partnership Programmes                                  10

Career Prospects                                        11

Short Programmes                                        12

Consultancy Services                                    13

Admissions                                              14

Faculty                                                 16
The RCSI Institute of Leadership
The RCSI has been providing leadership and management training for health professionals in Ireland and internationally for
over twenty five years and established the Institute of Leadership in 2005 to bring together various activities in this area. As
Ireland’s only third level institution dedicated exclusively to developing the leadership and management competencies of
health professionals, the Institute has grown rapidly with over 500 hundred students currently registered on postgraduate
programmes in leadership, management, quality, patient safety and organisational development.
The mission of the Institute is to improve healthcare through the development of excellent leadership and management
competencies of health professionals and their organisations. While the Institute is an academic institution, it maintains
close connections with the world of healthcare delivery and its programmes are characterised by flexibility, speed of
response, customer service and a blended learning approach that allows health professionals to undertake learning while
continuing in their work. The Institute has bases in Dublin, Bahrain and Dubai. Programmes are also delivered in Abu Dhabi,
Egypt, Jordan, Qatar and Saudi Arabia.

The Royal College of Surgeons In Ireland (RCSI)
The RCSI was founded in 1784 by Royal Charter, originally to train surgeons, but has expanded to such an extent that
surgical training now constitutes less than 10% of its activities. It is unique among the four Royal Colleges of Surgeons
(Dublin, Edinburgh, Glasgow and London) in that 100 years after its establishment, an undergraduate medical school was
founded and this is now Ireland’s largest medical school with over 3000 students from 60 countries. Since 1975, the
College has been a recognised College of the National University of Ireland and, in 2010, was granted independent degree
awarding status by the Irish Government.
In addition to medicine, undergraduate education in pharmacy, physiotherapy and nursing is provided. Through the
postgraduate Faculties, School of Postgraduate Studies and the Institute of Leadership, postgraduate education and training
is provided in dentistry, leadership, management, nursing, radiology, science, sports medicine and surgery. The College is a
major centre for research in translational medicine which focuses on bringing research findings quickly from the laboratory
to patients and the community. The RCSI is an international organisation with headquarters in Dublin, a University in Bahrain,
campuses in Dubai and Penang, two further campuses planned in Malaysia and additional activities in the United States,
Africa, the Middle East and Asia. The RCSI prides itself on blending a strong sense of tradition with flexibility and innovation
and this has resulted in its rapid expansion over the past 15 years.

    Welcome from the                                        Welcome from the Director
    Director of the Institute                               of Academic Affairs
    Welcome to the RCSI Institute of Leadership. We         I am delighted to welcome you to the Institute of
    are Ireland’s only third level institution dedicated    Leadership. We offer a range of Masters and
    exclusively to developing the leadership and            Postgraduate        Diploma        programmes       in
    management competencies of health professionals.        management, leadership and education tailored to
    The RCSI has educated leaders in the health             the needs of busy health professionals. In keeping
    professions for over 220 years and the Institute of     with the Irish National Framework of Qualifications,
    Leadership is now building on this tradition by         our programmes are flexible and modular. This
    educating the healthcare leaders of tomorrow.           means that you can take modules at your own pace
                                                            and build on your learning over time. We recognise
    Doctors, nurses, pharmacists, scientists, allied
                                                            that adults learn best when they are actively
    health      professionals,     researchers      and
                                                            engaged and can see the practical applications of
    administrators take our courses. They work in
                                                            their learning. Our faculty are all experienced health
    hospitals, community based healthcare systems,
                                                            professionals and our approach to teaching and
    government agencies, academic and research
                                                            learning is supportive, active and participative.
    institutions or pharmaceutical, biotechnology and
    medical devices companies. They are at early,           Our programmes are grounded on the core
    middle or senior stages in their careers and usually,   principles of modern interactive adult learning. In
    but not always, have responsibility for managing        addition to lectures and tutorials, you will
    others. Our typical course participant is proactive,    participate in case studies, group projects,
    open to exploring new ways of learning and              assignments and debates, and we provide a
    thinking, is keen to learn from and share their         supportive atmosphere that fosters learning from
    experience with others, and is motivated to develop     experience, through reflection, dialogue, advocacy
    themselves and their organisations in order to          and enquiry. Our programmes are enriched by
    improve the delivery of healthcare to patients.         having participants from medical, nursing and allied
                                                            health disciplines studying together and enriching
    We emphasise the practical application of learning.
                                                            each other’s experience. Our courses are delivered
    Our Faculty are experienced health professionals
                                                            through blended learning which combines the best
    who blend up-to-date academic knowledge with a
                                                            of classroom-based learning and e-learning. This
    deep practical understanding of the health
                                                            allows you to continue your learning at your own
    services. We focus strongly on the characteristics
                                                            pace and from the comfort of your own home. We
    and dynamics of multi-professional teams and the
                                                            also provide a sophisticated confidential electronic
    variety of disciplines represented on our
                                                            portfolio in which you can track your personal and
    programmes is a distinct asset in this regard.
                                                            professional development, reflect on your learning
    So, if you are a busy dedicated health professional     and produce reports for employers and regulatory
    looking to advance your career and develop your         agencies. You will continue to have access to your
    management skills and leadership qualities, I invite    personal portfolio beyond the lifetime of your
    you to join us at the Institute of Leadership.          studies with us and this resource will give you an
                                                            edge in developing your career into the future.
                                                            We hope you will join your
    Prof. Ciaran O’Boyle
                                                            colleagues in studying with
    Director of the
                                                            us and we look forward to
    Institute of Leadership
                                                            supporting and facilitating
                                                            you in advancing your

                                                            Dr. Pauline Joyce
                                                            Director of
                                                            Academic Affairs

Why Study at the
Institute of Leadership?

• The RCSI is Ireland’s leading institution for the               reflect on your experiences, manage your career and
  education and training of health professionals and has          produce tailored summaries for regulatory and
  been involved in education for over 220 years.                  employer organisations.
• The Institute of Leadership is dedicated exclusively to      • You may take, and get credit for, a single module, three
  the education and training of health professionals and         modules (Certificate), six modules (Postgraduate
  to the development of healthcare organisations.                Diploma) or six modules and a change project
                                                                 (Masters degree).
• Full time and associate faculty at the Institute are
  experienced health professionals who have experience         • You may take up to five years from registration on the
  of the healthcare system.                                      programme to complete the requirements for the
                                                                 Masters degree.
• All of our programmes are accredited by the National
  University of Ireland and are, therefore, internationally    • Some modules and short courses provide you with
  recognised.                                                    opportunities for sophisticated psychometric
                                                                 assessments that contribute to your personal and
• Our programmes are part-time, flexible and modular
                                                                 professional development.
  allowing you to continue working while studying for
  your Masters degree.                                         • Our short courses are very highly regarded both by
                                                                 participants and by their employers.
• Our programmes are delivered through blended
  learning which combines the best of classroom-based          • Experienced healthcare leaders contribute across all
  learning and e-learning.                                       programmes, bringing insight, direction and facilitating
                                                                 topical debate.
• You will learn to use a sophisticated electronic portfolio
  that allows you to maintain, confidentially, your resume,

                                                                                     Former Taoiseach and Chancellor
                                                                                     of the NUI, Dr Garret Fitzgerald
                                                                                     presiding over the conferring of
                                                                                     Institute degrees.

    Masters in Healthcare Management
    Level 9 (NFQ)
    CME Credits – 192

Programme Description                                                 and function and how employees can be supported and motivated
This programme will provide you with the personal, management         to produce their best work and develop themselves. You will learn
and leadership skills to perform effectively in a position of         about your own personality type and your learning preferences,
responsibility in the healthcare sector. It will provide you with a   teamwork and team profiles, learning styles, organisation culture,
sound knowledge and appreciation of operations management,            conflict, power, influence and change management. This module
quality and risk management, people management, data collection       is supported by the newly designed RCSI-IL electronic portfolio
and analysis, change management, leadership and strategy and          (ePortfolio) for health professionals.
the basic principles of financial management.
                                                                      Module 2, Evaluation, Measurement & Research:
Who is the programme for?                                             Modern health services require a complex range of information
Doctors, dentists, community pharmacists, managers, nurses,           to support evidence-based practice. Health professionals need
allied health professionals and administrators. Personnel in allied   to deploy research knowledge and skills in order to assess,
health businesses such as medical supplies/equipment and              implement and evaluate healthcare interventions. In this module,
pharmaceuticals will also find the programme relevant.                you will learn how to collect, analyse, interpret and present valid
                                                                      and reliable data as a foundation for evidence based practice.
Pharmacists can take a special module on pharmacy management.

Mode of Study
                                                                      SEMESTER 2 (January – April)
Blended learning using a combination of classroom and web-            Module 3, Operations & Quality Management:
based instruction.                                                    As healthcare providers we have to respond to demands from
                                                                      patients, families and political representatives for effective,
How is the programme assessed?
                                                                      integrated, high quality healthcare services. In this module, you
Case studies, essays and an exam.                                     will learn how to apply the concepts and tools of operations
                                                                      management and quality improvement to design, plan and deliver
SEMESTER 1 (September – December)                                     complex clinical and administrative systems. This module is
                                                                      underpinned by consideration of the patient/client journey and
Module 1, Managing Organisations and People:                          introduces a variety of tools including process mapping, LEAN
This module addresses human resources management and                  management and project management.
provides a thorough understanding of how organisations develop

Module 4, Leadership & Strategic Management:
Managers and healthcare professionals are increasingly involved
in designing strategy and in leading teams to implement strategy.
This module examines different approaches to leadership and
helps you determine your preferred leadership style. You will learn
how to design and implement strategy using a wide variety of
tools to understand the external environment and assess the
internal strengths and weaknesses of your organisation. Case
studies are used to analyse the factors that contribute to the
                                                                       Faculty Profile
success or failure of strategic initiatives.                           Ms. Theresa Keane
                                                                       MBA, Cert. in Counselling

SEMESTER 3 (September – December)
Module 5, Quality & Risk Management:                                   Theresa is Programme Director for MSc. in Healthcare
Quality maintenance and improvement is everybody’s                     Management and Lecturer in Operations Management and
responsibility and is particularly important in healthcare given the   Organisation Behaviour at the Institute. Originally a
imperative of maximising patient safety. In this module you will       laboratory scientist, she has worked in a number of
explore the concepts of quality, safety and risk and examine           academic and hospital laboratories gaining experience in
current best-practice in a variety of healthcare contexts.             project management, laboratory design and medical
                                                                       laboratory research. Her consultancy experience is in the
Module 6, Managing Finance in Healthcare Organisations:                areas of executive coaching, facilitation of senior
This module introduces the key concepts and tools required by          management teams, organisation reviews, customised
non-financial managers for dealing with the financial aspects of       training & development programmes, and service
their operations. You will learn about the preparation and             improvement in public and private sector organisations in
interpretation of financial statements and principles of costing.      Ireland and Eastern Europe. In recent years, she has
You also examine the use of accounting information for planning,       facilitated the development of Primary Care Teams and
decision-making, performance measurement and control.                  Hospital Teams in Ireland. Theresa has a major interest in
                                                                       the use of psychometrics in the development of leaders and
*Pharmacists can undertake a specialist module.                        managers and is accredited in the use of Myers Briggs Type
                                                                       Indicator (MBTI) Levels 1&11, MBTI & Teams, MBTI &
SEMESTER 4 (January – April)                                           Coaching, MBTI & Communication, the BarOn EQ-I
                                                                       (Emotional Intelligence Questionnaire) and 16PF5. She is a
Project/Dissertation                                                   member of the Academy of Medical Laboratory Scientists.
In order to fulfill the requirements for a Masters degree, you must
complete the six modules outlined above and conduct a change
management project in your organisation. The project is assessed
on the basis of three components: a project report, a reflective       Faculty
diary and a poster presentation. You will be assisted in carrying      Professor Ciaran O’Boyle, Director of the Institute of Leadership
out your project and in writing your report through action learning    Dr. Pauline Joyce, Director of Academic Affairs, Institute of Leadership
sets, which are designed to help you and your colleagues work
                                                                       Mr. Steve Pitman, Lecturer, Institute of Leadership
on real management issues.
                                                                       Mr. Luke Feeney, Lecturer, Institute of Leadership
Participants on our Masters programmes in the past have                Ms. Tina Joyce, Director of Operations, Institute of Leadership
produced considerable developments in their organisations and
                                                                       Dr. Jonathan Drennan, Senior Lecturer, Institute of Leadership
many projects have resulted in significant improvements,
                                                                       Mr Seamus O’Boyle, Programme Director, Institute of Leadership
substantial cost savings and publications in management journals.
                                                                       Ms. Siobhan McCarthy, Lecturer, Institute of Leadership
 *Specialist Skills for Pharmacists:                                   Dr. Paul Connors, National Director of Communications, HSE
 This module will challenge you to explore your customer/client        Mr. Liam Duffy, CEO, Beaumont Hospital
 focus, to improve your communication skills and to increase           Professor Denis Gill, Paediatric Nephrologist
 both quality and accountability throughout the pharmacy. This
 module will also equip you with the skills necessary to apply
 business and clinical governance principles to the
 development and delivery of new services as envisaged in the
 new pharmacy contract with the Health Services Executive.             Student Recommendation
                                                                       Shirley McEnroe - Senior Staff Nurse
Award & Progression
Students who successfully complete six modules may choose to           “It was so rewarding and fulfilling. I personally wouldn’t trade
exit the programme at that time with the award of Postgraduate         my MSc experience the people I have met and worked with
Diploma in Healthcare Management.                                      and the lasting friendships for anything. Money spent on
                                                                       education is an investment in one’s life that lasts forever and
Start Date                                                             can’t ever be lost it’s a bridge to greater things. In all a superb
October 2011                                                           experience thank you.”

    Masters in Leadership &
    Management Development
    Level 9 (NFQ)
    CME Credits – 192
Programme Description                                                  and keep track of your progress throughout the course by using
This programme will provide you with the personal, management          a sophisticated electronic portfolio (ePortfolio).
and leadership skills to perform effectively in a position of
responsibility in the healthcare sector. The programme is              Module 2, Leading and Managing Others:
designed to develop your leadership capabilities by combining a        Leading, influencing and managing members of healthcare teams
strong emphasis on self assessment and development with an             is a key capability for health professionals. In this module you will
understanding of the principles and practice of managing others,       learn about the principles of teamwork and you will develop your
leading change and managing and improving services.                    capacity to make decisions, coach others and provide effective
                                                                       feedback on performance. You will explore the nature and
Who is the programme for?                                              functioning of interdisciplinary, transdisciplinary teams and
Doctors, dentists, community pharmacists, managers, nurses, allied     multidisciplinary teams and debate the communication
health professionals, researchers, technologists, administrators and   challenges that arise in each. You will assess your conflict
scientists.                                                            management style and your preferred approach to teamwork,
                                                                       using a number of psychometric instruments.
Researchers & Technologists can undertake a Specialist Module.
Mode of Study:                                                         SEMESTER 2 (January – April)
Blended learning using a combination of classroom and web-             Module 3, Leading and Managing Change:
based instruction.
                                                                       The capacity to manage change effectively is the sine qua non of
How is the programme assessed?                                         successful managers and leaders, particularly in today’s fast
                                                                       paced environment. In this module, you will explore a number of
Case studies and essays.
                                                                       approaches to understanding change and to optimising its
                                                                       implementation. You will learn to assess the impact of culture on
SEMESTER 1 (September – December)                                      change, understand the importance of negotiation skills and
                                                                       determine the factors that are most important in sustaining
Module 1, Understanding and Managing Yourself:                         change and developing learning organisations.
The first step in being an effective leader and manager is to
develop an understanding of yourself. In this module you will be       Module 4, Leading and Managing Your Service:
introduced to cutting edge thinking about leadership in healthcare     Many leaders and managers find that the complexity of the
and you will use a number of psychometric measures such as the         environments in which they work and uncertainty about the future
Myers Briggs Type Inventory and the Learning Styles Inventory to       can be somewhat daunting. Successful organisations have a clear
increase your self-understanding. You will identify your               vision and mission and a strategic plan that informs the allocation of
development needs, formulate your leadership development plan          resources and articulation and measurement of outcomes. In this

module, you will focus on the broader system of the organisation,
learn to identify and manage key stakeholders, understand the
importance of organisational culture, and appreciate the differing
perspectives that operate at national, organisational and service
levels. You will also be introduced to the financial tools necessary to
understand and manage a service efficiently.

SEMESTER 3 (September – December)
Module 5, Leading and Managing Quality Improvement:                       Faculty Profile
Quality maintenance and improvement is everybody’s                        Sibéal Carolan
responsibility and is particularly important in healthcare, given         MSc R.G.N, R.C.N,
limited resources and the imperative of maximizing patient safety.        R.N.T, PG DipCHSE
In this module your will explore the concepts of quality, safety
and risk and examine current best-practice in a variety of
healthcare contexts. You will learn about tools such as the Six           Sibéal is a Programme Director for MSc in Leadership &
Sigma Process, Lean Process Improvement and Prince Process                Management Development at the Institute. Originally trained
Project Management.                                                       as a nurse, specialising in accident and emergency nursing,
                                                                          she has significant senior hospital management expertise
Module 6, Leading & Managing Skills for Healthcare                        having previously held the position of Assistant Director of
Managers:                                                                 Nursing in a major Dublin teaching hospital. Here, she was
Research indicates that a service is significantly improved when          responsible for audit, policy process and the supervision of
its managers are trained properly. Few health professionals               students undertaking nursing degrees. She facilitated the
receive any preparation for the supervisory, management and               introduction of the LEO (Leading an Empowered
leadership roles that are an inevitable part of their career              Organisation) leadership development programme and
progression. In this module, you will develop your capacity to plan       several inter-professional process improvement projects,
your own and your unit’s activities in an organised manner. Topics        using six sigma methodology within the hospital. Sibeal’s
covered will include workforce planning, staff engagement,                particular areas of interest include leadership development,
developing organisational capital and optimising service                  the productive theatre system, six sigma/lean process
planning.                                                                 improvement, networking and workforce planning where she
                                                                          has led major projects in a number of hospitals.
*Researchers & Technologists can undertake a Specialist Module

SEMESTER 4 (January – April)                                              Faculty
Project/Dissertation:                                                     Professor Ciaran O’Boyle, Director of the Institute of leadership
In order to fulfill the requirements for a Masters degree, you must       Dr. Pauline Joyce, Director of Academic Affairs, Institute of Leadership
complete the six modules outlined above and conduct a change              Mr. Steve Pitman, Lecturer, Institute of Leadership
management project in your organisation. The project is
                                                                          Dr. Paul Connors, National Director of Communications, HSE
assessed on the basis of three components: a project report, a
reflective diary and a poster presentation. You will be assisted in       Mr. Gaye Mitchell, MEP
carrying out your project and in writing your report through action       Dr. John Lawson, Associate Faculty, Institute of Leadership
learning sets, which are designed to help you and your colleagues         Dr. Brett Lynam, Senior Medical Officer, Community, HSE
work on real management issues.
Participants on our Masters programmes in the past have
produced significant development in their organisations and many
projects have resulted in considerable improvements, substantial
cost savings and publications in management journals.

 *Leading and Management Skills for
 Researchers & Technologists:
 In this module, you will learn about important topics such as
 knowledge transfer, commercialisation of research and the
 management of intellectual property. Workshops on publishing,            Student Recommendation
 grant writing, thesis supervision and examination are provided
 by international experts in the field.                                   Emmanuel Eguare - Consultant Surgeon
                                                                          “Getting the opportunity to undergo the MSc course in
Award & Progression                                                       Leadership and Healthcare Management has been a fantastic
Students who successfully complete the first three semesters              experience and has certainly made me a better insightful
may choose to exit the programme at that time with the award              human being and a more effective leader. I would definitely
of Postgraduate Diploma.                                                  recommend it anytime.”

Start Date
October 2011
    Masters in Leadership in Health
    Professions Education
    Level 9 (NFQ)
    CME Credits – 192

Programme Description                                                  Module 4, Learner Assessment in Health Care
This programme is designed to help you develop as an effective         This module will focus on the critical role of assessment in
teacher, mentor, supervisor and educational leader. Particular         “driving learning” in health professional education. You will
areas of focus include curriculum design, educational strategies,      explore the principles and practice of assessment, and examine
assessment of learning, clinical supervision, educational research     the importance of linking assessment with educational
and programme evaluation through professional application and          objectives. You will also learn about reliability, validity; feasibility;
scholarship.                                                           standard setting and examiner training. Constructing effective
                                                                       tests and assessing competence using integrative tools such as
Who is the programme for?                                              simulation and student portfolios will also be explored.
All healthcare professionals who are in a teaching and training
capacity.                                                              SEMESTER 3 (September – December)
Mode of Study:                                                         Module 5, Leadership in Medical Education
Blended learning using a combination of classroom and web-             This module will explore the role of the educator as leader. The
based instruction. In addition to lectures and tutorials,              various leadership strategies and governance necessary to
participants are actively involved in case studies, group work and     support and sustain curriculum reform in a health education
individual assignments.                                                setting will be described. Using several medical school (and other
                                                                       health professions schools) case studies, this module will
How is the programme assessed?                                         examine the characteristics associated with successful curricular
Case studies and essays.                                               change including the organisation’s mission and goals; history of
                                                                       change in the organisation; internal networking, resource
                                                                       allocation, relationship with the external environment; the scope
SEMESTER 1 (September – December)                                      and complexity of the curriculum innovation; cooperative climate
Module 1, Planning Educational Programmes                              and leadership. You will also examine you own preferred
                                                                       leadership styles, explore effective management skills,
In this first module, you will explore the principles of curriculum
                                                                       prioritisation techniques, group/consensus decision making;
design including outcomes based education. Drawing on examples
                                                                       media management and communication strategies.
in the field, you will discover what lies behind the process of
defining curriculum objectives and using them to develop a             Module 6, Research and Evaluation
programme that is ‘constructively’ aligned, linking objectives with
delivery and assessment. You will also focus on leadership and         In this module, you will explore the mechanisms required for
developing a global perspective in curriculum design.                  effective programme evaluation that monitor the implementation
                                                                       of the curriculum, track student progress and ensure that
Module 2, Teaching and Learning Methods                                concerns are identified early and addressed properly. You will
                                                                       also examine the scholarship of teaching and learning and the
In this module you will examine instructional methods in the
                                                                       place of health education research. You will learn how to critically
education of health professionals. You will explore theories of
                                                                       appraise articles from the education literature, plan and design
adult learning and their application to instructional design.
                                                                       a study to explore a relevant education topic and examine the
Effective teaching in a variety of settings using appropriate
                                                                       different quantitative and qualitative methodologies that are used
teaching strategies (small group, large-groups, and clinic settings)
                                                                       to analyse data in educational research.
will be explored in a safe and supportive environment.·

SEMESTER 2 (January – April)                                           SEMESTER 4 (January – April)
Module 3, Supervising Health Care Professionals
                                                                       In order to fulfill the requirements for a Masters degree, you must
This module explores supervision and learning in clinical settings
                                                                       complete the six modules outlined above and conduct a change
and the stages involved in moving from novice to expert. The
                                                                       management project in your organisation. The project is assessed
module also explores the role of the supervisor/mentor including
                                                                       on the basis of three components: a project report, a reflective
skills instruction, supervision, 360 degree assessment in
                                                                       diary and a poster presentation. You will be assisted in carrying
authentic clinical settings, giving constructive feedback and
                                                                       out your project and in writing your report through action learning
workplace based assessment.
                                                                       sets, which are designed to help you and your colleagues work
on real management issues.

Award & Progression
Students who successfully complete the first three semesters
may choose to exit the programme at that time with the award
of Postgraduate Diploma.

Start Date
October 2011
                                                               Faculty Profile
                                                               Dr. Pauline Joyce
                                                               EdD, FFNMRCSI, MSc, RNT, BNS

                                                               Pauline is the Director of Academic Affairs at the Institute
                                                               of Leadership. She is also Programme Director for the MSc
                                                               in Leadership in Health Professions’ Education. Her
                                                               healthcare background is in nursing, specialising in coronary
                                                               care. Pauline completed her tutor’s degree prior to a
                                                               Masters’ in education and training management. She was
                                                               awarded a Fellowship in Nursing and Midwifery from the
                                                               RCSI and went on to complete a Doctorate in Education. Her
                                                               particular professional and research interest is in education.
                                                               She has wide experience in undergraduate and postgraduate
                                                               education and is particularly interested in inter-professional
                                                               education in healthcare and in accreditation and quality
                                                               assurance systems in higher education. Pauline is a member
                                                               of the Medicine and Health Sciences Board of the RCSI,
                                                               whose remit is to govern the undergraduate and
                                                               postgraduate schools of the College. She has an active
                                                               interest in researching leadership and education and has
                                                               published internationally on these topics.

                                                               Professor Ciaran O’Boyle, Director of the Institute of Leadership
                                                               Dr. Pauline Joyce, Director of Academic Affairs, Institute of Leadership
                                                               Professor Geraldine MacCarrick, Lecturer, Institute of Leadership
                                                               Professor Paul Finnucane, Foundation Head, University of Limerick
                                                               Professor Hilary Sanfey, Southern Illinois University School of
                                                               Medicine (SIUM)

                                                               Student Recommendation
                                                               Philip Hardy, Co-ordinator undergraduate teaching,
                                                               restorative dentistry, Dublin Dental School, TCD
                                                               "A professionally run, relevant and evidence based masters
                                                               course providing all the tools you require to be an innovative
                                                               leader in modern health professional education"


Beaumont Hospital
Masters in Organisational Change & Leadership
                                                                    Faculty Profile
                                                                    Mr Steve Pitman
Beaumont Hospital in conjunction with sister hospitals in the
                                                                    Reg. Psychol., Ps.S.I,,
North East is embracing a number of significant developments
                                                                    BSc (Hons), MSc (Work & Org. Psy),
in relation to how services are organised and delivered. The
                                                                    MSc (Psy. Health)
central role of leadership at all levels throughout these
organisations is widely recognised as health service providers
are being held accountable for the delivery of efficient,
effective and safe high quality care.
Beaumont Hospital runs a MSc in Organisational Change
& Leadership Development in conjunction with RCSI                    Steve is Programme Director & Lecturer at the Institute of
Institute of Leadership & DCU Business School. There is              Leadership. Now a registered psychologist, he originally qualified
increasing awareness of the need for better leadership in            as a general nurse in 1992 from Enfield & Haringey School of
Irish Healthcare in the context of a rapidly changing                Nursing & Midwifery, London and he worked as nurse in a range
economic and environmental agenda.                                   of hospitals in both the UK & Ireland. Before joining the RCSI, he
Beaumont Hospital has signalled its intent to implement              was the Nurse Practice Development Co-ordinator in the Adelaide
reforms to position the hospital at the leading edge of              & Meath Hospital, Dublin and he also worked as a project
medical treatment and care. The aim is to create a                   manager for the Eastern Regional Health Authority. During his
culture that embraces change, learning and development.              academic career Steve has been programme co-ordinator for the
Following on from a training needs analysis and the                  MSc in Nursing in the RCSI Faculty of Nursing and Midwifery and
formulation of a Learning and Development Strategy, it               co-ordinator of the Institute’s MSc Year 2 programmes in Ireland,
was decided that a programme in Organisational Change                Dubai & Bahrain. He is currently the Joint Programme Chair for
and Leadership was required. The aspiration for this                 the MSc in Organisational Change & Leadership Development a
programme is that it would be at the cutting edge of                 programme jointly run with DCU Centre for Executive
learning and development and would incorporate                       Programmes for Beaumont Hospital. Steve’s research interests
innovative and creative practices and methodologies.                 include staff engagement and satisfaction, positive organisational
                                                                     behaviour and psychological capital.
There are currently 16 Beaumont staff studying on this
inaugural MSc Programme.

       The Irish Hospice                            Foundation is to facilitate the practice
                                                    of hospice care in all its aspects and
                                                                                               and is likely to appeal to those
                                                                                               working in a range of health and
       Foundation                                   the organisation does this by working      community settings.
                                                    independently as well as in
       The Irish Hospice Foundation runs 2                                                     Diploma in Children and Loss
                                                    partnership with the statutory,
       programmes in conjunction with the                                                      The course is designed to provide
                                                    voluntary and professional bodies
       RCSI Institute of Leadership and the                                                    participants with theoretical content,
                                                    concerned with hospice and palliative
       RCSI School of Postgraduate Studies:                                                    skills training and experiential work in
                                                    care in Ireland.
       a MSc/ Postgraduate Diploma in                                                          this important area. Topics include:
       Bereavement Studies and a Diploma in         MSc/Postgraduate Diploma in                younger children and loss; adolescents
       Children and Loss                            Bereavement        Studies This two-       and loss; parental separation; traumatic
                                                    year, part-time programme is               deaths and therapeutic interventions
       The Foundation is a not-for-profit           designed to equip participants with        with children. In addition, there are two
       organisation that promotes the               an understanding of the theory and         full-day integrative tutorials, designed to
       hospice philosophy and supports the          practice    of     approaches       to     help participants integrate workshop
       development of hospice and palliative        bereavement and loss. The                  material into their own work settings.
       care. The Foundation’s vision is that        programme is accredited by the
       no one should have to face death or                                                     Further details are available on line at
                                                    National University of Ireland and the
       bereavement without appropriate                                                and/or
                                                    Royal College of Surgeons in Ireland
       care and support. The aim of The                                              


All our programmes will give you a wide range of skills which will enhance your employability. Central to our postgraduate
teaching philosophy is the belief that health professionals need an all-round learning experience, which is enhanced by
interacting with interprofessional groups in small group discussions and interactive team work.
Our programmes focus on three domains of learning; learning as doing, learning as knowledge and learning as personal
and professional development. Focusing on these key areas you are set up from the start in being best placed to boost
your career prospects. Many of our students gain promotion during the life-time of the programme or soon after graduation.
Our focus on learning as doing is mirrored in us providing you with opportunities to try out new ideas and tools in your
workplace in subject specific areas. In addition, you will gain skills in writing reports, making presentations, designing
posters, doing projects as part of a team and working on individual assignments which requires you to manage your
time effectively. At masters’ level you are required to complete a real-life project in practice, which brings about a change
in ways of working. This project helps you develop your problem-solving, negotiation and networking skills.
Such opportunities transfer easily back to your employment and have a direct impact on your organisation, allowing you
to progress in developing your role as a potential manager or leader. During and immediately following completion of
our programmes you can start to market and sell who you really are. You will have gained a better insight into your
profile having commenced and continuously updated your eportfolio analysing your development needs from day one
on the programme. Your eportfolio will provide your employer or potential employer with the vast array of skills and
knowledge you have learned. It will give you the edge on other health professionals in climbing a successful career
ladder in health services.

                                                                      Annual Leadership Lecture
                                                                      A selection of past lecturers receiving Honorary
                                                                      Fellowships. Left: President Jimmy Carter. Bottom
                                                                      Left: Sir Bob Geldof. Bottom Right: Lord Chris Patten.


       In addition to our academic programmes, the Institute also provides short training programmes for health professionals.
       These programmes have a practical focus and provide participants with a range of competencies needed to develop
       themselves and their organisations. Currently, these courses are delivered in Ireland, Dubai, Abu Dhabi, Bahrain, Egypt,
       Saudi Arabia and Africa.

       Professional Development Courses
       Course Title                                               Duration
       Diploma in Leadership & Organisation Development           12 Days
       Personal Development Programme for
       Senior House Officers and Residents                        4 Days
       Introduction to Leadership for Doctors                     3 Days
       Managing Staff Performance                                 2 Days
       Coaching & Mentoring Skills for Clinical Supervisors       1 Day
       “Train the Trainer” for Healthcare Professionals           Online course & 1 day assessment
       Managing Patient Safety                                    Online
       Risk Management for Healthcare Professionals               2 Days
       Project Management for Healthcare Professionals            2 Days
       Incident Management for Healthcare Professionals           2 Days
       Exceeding Service Excellence for Hospital Staff            1 Day

       Aims of Professional Development Courses
       • Improve productivity and quality of work
       • Improve internal and external patient service
       • Develop effective management and team leadership skills
       • Reduce risk and cost of error
       • Improve management and staff performance
       • Improve communication between managers, clinicians, staff and patients
       • Development of non-clinical core competencies

       Who should attend?
       These courses are designed for health professionals working in the health care, pharma and biotechnology sectors. Our
       courses are taken by clinicians, nurses, allied health professionals and managers, who wish to develop and extend their
       management and leadership skills.

       Bespoke courses
       All of these courses can be offered as specific bespoke in-organisation training programmes.

                                                                       Dermot brings his broad training and consultancy
                                                                       experience in the hospitality, aviation, healthcare, financial
                                                                       services and telecoms sectors to his role as Director of
                                                                       Professional Development & Corporate Training at the
     Faculty Profile                                                   Institute. He has over twenty years experience in developing
                                                                       managers and leaders for local and global organisations in
     Mr Dermot O'Flynn                                                 Ireland, Europe, the Middle East and Africa. He and his
     DIP Management, MIITD, MIHCI                                      training team develop and deliver a range of open and
                                                                       bespoke training programmes using a sophisticated blend
                                                                       of classroom and distance education methods that provide
                                                                       busy professionals with a practical solution to their
                                                                       development needs.


The Institute of Leadership provides knowledge, information and quality management consultancy services:

Quality & Accreditation:
• Quality and accreditation/certification strategy and project management consultancy (irrespective of standard).
• Quality and accreditation/certification leadership and management development, mentoring and coaching.

Knowledge & Information Management Consultancy:
• Healthcare information systems (IS) and information & communications Technology (ICT) business analysis, strategy
  and project management consultancy.
• Developing and managing IS and ICT teams in healthcare environments.
• Knowledge and information management strategy and project management consultancy.
• Knowledge and information management leadership development, mentoring and coaching.

Information Security Management Systems (ISMS):
• Managing healthcare information security effectively (confidentiality, availability, integrity and compliance
• ISMS gap analysis and reporting (current situational analysis versus international best practice, ISO 27001:2005).
• ISO 27001:2005 ISMS standard training, audit and certification services

E-health and E-learning (Blended Learning):
• E-health analysis, strategy and project management consultancy.
• E-learning, blended learning and learning management systems analysis, strategy and project consultancy.

Faculty Profile                                Luke joined the Institute of Leadership in September 2006 from the Dublin
                                               Dental School and Hospital where he was the Information Systems
Mr Luke Feeney                                 Manager. He is the Programme Director for the Institute’s Masters degree
MSc                                            in Quality & Safety in Healthcare Management and he is also a Knowledge,
                                               Information and Quality Management consultant. Luke has consulted,
                                               lectured and trained in healthcare knowledge, information and quality
                                               management in Europe, the USA and the Middle East and has extensive
                                               practitioner experience of quality management systems. He has
                                               implemented and/or worked to ISO 9001, IHSAB, JCI, Accreditation Canada,
                                               Excellence Ireland (managing people & organisations), UAE MOHESR CAA
                                               and ISO 27001 quality standards. He is also a certified CHKS Healthcare
                                               Surveyor, ISO 27001 Information Security Management Systems
                                               Auditor, PRINCE2 Practitioner (Project Management) and a council
                                               member of the Irish Society for Quality & Safety in Healthcare. Luke’s
                                               research interest lies in the integration of risk, incident & audit
                                               management in healthcare. An experienced management consultant, both
                                               nationally and internationally, his main aim is always to learn with the
                                               people and organisations with whom he works and to leave a lasting legacy
                                               of high quality and safe healthcare services wherever he goes.


     How can I apply to the Institute of Leadership?
     1. Online through
     2. By completing the standard application form and returning it to the address below:
     Administration Office, RCSI, Institute of Leadership, Reservoir House, Ballymoss Road, Sandyford, Dublin 18
     Using a single application (online or paper), you may choose from a range of courses listed in this prospectus.
     A €100 non-refundable application fee is applicable.
     The following documentation should be submitted with your application form:
     • EU passport (will accept a photocopy),
     • Photo
     • Academic Transcript (official document which states your course, subjects and results, completion date, and is
     You are advised to submit your application in good time to avoid disappointment.

     Course commencement
     Please note that all Masters & Professional Short Courses are offered subject to sufficient number of students being enrolled.
     Masters programmes commence in October.

     Closing Dates
     For information on closing dates, please visit

     Masters EU €11,800 Non EU €23,600
     Fee’s will include an additional €45 NUI fee
     Students with fees outstanding at the end of the academic year are not permitted to register on to the following academic
     year or to graduate until such fees have been paid in full. Such students also do not have access to their examination

     Entry requirements
     All of our programmes are practice-based, so applicants must hold a primary degree and should ideally be working in
     the healthcare sector, with a fluent command of the English language.

     RCSI Equal Opportunity Policy
     In assessing applicants for entry to our postgraduate programmes, candidates are evaluated on the basis of their
     academic ability, achievement, ability and potential, regardless of age, religious belief, ethnicity, gender, marital or family
     status, sexual orientation or physical ability. Admission to the programmes requires that the candidate has the potential
     to fulfil the requirements of the programme. Applicants who are unsuccessful cannot be reconsidered for entry within
     the same cycle but may re-apply the following year without prejudice to the new application.

     Disability, Learning or Health Difficulties
     RCSI is committed to building an inclusive learning environment and to the provision of reasonable accommodation as
     a response to meet the individual needs and as far as possible, to enable full access and participation for all students
     with a disability. The college encourages students to be open about their disability and to discuss their needs with the
     Disability Officer. It is important that students disclose a disability early in the academic year to ensure appropriate
     supports are provided. Notwithstanding the fact that RCSI is committed to the adoption of reasonable accommodation
     there may be times when it is not possible. For more information please contact:
     Disability Officer, 123 St Stephens Green, Dublin 2.
     Tel: (01) 402 2106            Email:

Tax Relief:
Many RCSI programmes qualify for tax relief. Tax relief at the standard rate will be available to the student for the relevant
tax year on the amount approved by the Minister of Education. Tax relief will be available on tuition fees only up to a
maximum level, which applies, uniformly to all approved programmes. Relief will not be available for any part of the
tuition fees which are met directly or indirectly, by grants, scholarships, employer payments etc
For more information on whether your programme of study qualifies for tax relief please visit the Revenue website:

Duration of MSc Programmes:
2 years part time with 3 full contact days per module. The module structure allows you the flexibility to take each module
as a ‘stand alone’ unit.
Semester 1: September – December
Semester 2: January – April
Semester 3: September – December
Semester 4: January – April (Action learning sets)
Postgraduate Diploma = Full completion of semesters 1, 2, 3
Masters = Full completion of semesters 1, 2, 3, 4

Non EU students:
The designation of a candidate as EU or Non-EU determines:
• The application procedure that applies
• The fee levels to which they will be liable
A candidate will qualify for EU status where they meet one of the following three criteria:
1. They are a national1 of an EU member state and will be ordinarily resident in an EU member state for three of the
    five years prior to the commencement of the programme.
2. They are a national of an EU member state and have received all their post-primary education within an EU member state.
3.1 They have been in full time employment in an EU member stage for three of the last five years prior to the
    commencement of the first year of the course. This applies to candidates over the age of 232.
3.2 They have been ordinarily resident in an EU member state for three of the five years prior to the commencement of
    the programme and their parents have been in full time employment in an EU member state for three of the five
    years prior to the commencement of the programme. This applies to candidates under the age of 233.

1. A person is deemed to be a ‘national’ of an EU/EEA member state where they have: Passport or National ID Card from an EU/EEA member state
   or an Official Letter confirming Refugee Status in Ireland.
2. Before 1st January in the year prior to commencement of programme .
3. Before 1st January in the year prior to commencement of programme

What happens once I submit my application?
On receipt of your application form you will receive a confirmation email. Once the application deadline has passed all
applicants will be assessed by the Academic team. You will be notified of the outcome by post.

The information contained in this prospectus is, to the best of our knowledge, true and accurate at the time of publication, and is solely
for informational purposes. Neither the whole nor any part of this document can be considered as a contract between the Institute and
any applicant.

Issue Date 2011


                              Ciaran is the Director of the Institute and an RCSI Professor of Psychology. He established
                              the first Department of Psychology in an Irish Medical School in 1985. He has also been a
     Professor                Visiting Professor at the School of Dental Science at Trinity College Dublin, Vice Dean of
     Ciaran O’Boyle           the RCSI Faculty of Medicine and a member of the RCSI Senior Management Team. He is
                              the National Educator for the RCSI Advanced Trauma and Life Support (ATLS) Programme.
     PhD, BSc(Hons),
                              Before joining the RCSI, he was a senior research psychologist at the UCD Department of
     DipOL (Oxon.),           Psychiatry at St. James’s Hospital, Dublin. He holds BSc and a PhD, both from UCD, a
     DipTheol,                Diploma in Theology from the Milltown Institute of Theology and Philosophy and a Diploma
     RegPsycholPsSI,          in Organisational Leadership from the University of Oxford. He lectures extensively in Ireland
     AFBPS                    and internationally and he has published over 70 peer-reviewed papers, two books and
                              numerous book chapters. He has been a consultant psychologist to a range of national and
                              international public and private sector organisations in the military, aviation, financial services
                              and healthcare sectors.

                              Tina is Director of Operations in the Institute with responsibility for managing the
                              development of the Institute in Ireland and internationally. She is also the Programme
                              Director for the MSc in Healthcare Management in Bahrain and Dubai and the MSc in Health
                              Services Management in Jordan. Originally qualified as a laboratory scientist, she holds an
                              MBA in Health Services Management, an MSc (by research) and Diplomas in Development
                              Studies, in Humanitarian Assistance and in Biomedical Sciences. She is a Fellow of the
                              Institute of Biomedical Sciences (UK) the Academy of Medical Laboratory Science (Ireland).
     Tina Joyce               In 2003, Tina was seconded for 2 years to the Irish Office for Health Management/HSE
     MSc, MBA,                where she worked as part of the Change Management and Organisational Development
     FIBMS, IDHA              team, managing the national Communication and Consultation programme as well as
                              working with the Primary Care Implementation teams and the HSE Service Governance
                              team. Tina is widely experienced in international health, having been academic director of
                              the International Diploma in Humanitarian Assistance based in Geneva and New York, a
                              member of the RCSI research team that pioneered solar disinfection of drinking water in
                              Africa and Malayisa and having taught for many years the College’s international degree
                              programmes. Her main areas of interest are management and organisational development,
                              teams, leadership development, international and national health systems and policy.

                              Seamus is the Operations and Programme Manager for the Institute’s RCSI-Dubai campus
                              in the UAE where he is also Programme Director for the Masters Degree in Healthcare
                              Management. He holds a BSc from St Patrick’s University in Ireland, an MSc in Biochemistry
                              from Kings College London and MBA from the Smurfit School of Business in Ireland. He is
                              also a Fellow of the UK Institute of Biomedical Science. Originally a laboratory manager
     Mr Seamus                with the largest private provider of outsourced pathology services in the U.K, he has also
     O’Boyle                  acted as an independent consultant and change manager on the provision of pathology
     BSc MSc FIBMS            services to a large London NHS Trust hospital. Seamus has experience of sales and
     MBA                      marketing from his role as Clinical Product Specialist, placing high-end clinical equipment
                              in hospitals across Ireland and his understanding of entrepreneurship stems from his having
                              secured funding from the European Union, to conduct a feasibility study on the
                              establishment of an innovative healthcare company in Ireland. His interests are in customer
                              relations, marketing, finance and quality management in healthcare and he lectures widely
                              on these topics. He has a special interest in the application of technology to learning.

                              Jonathan is a Senior Lecturer at the Institute of Leadership and is based in Bahrain. An
                              experienced educator and researcher with a strong interest in statistics, he has published
     Dr Jonathan              widely in leading international journals on a variety of topics including ageing, education
     Drennan                  research, health research and psychometrics. His particular interest in professional
     BSc.(Hons), Post-Grad    development was reflected in his PhD thesis which examined the impact of Master's level
                              education of professionals working in the health services. Jonathan, has extensive
     Dip (Statistics), MEd,
                              experience of large scale research projects, having worked as Principal Investigator and
     PhD                      Co-Applicant on a number of major funded studies including: National Evaluation of the
                              Role of the Clinical Placement Coordinator; Review of Five Points of Entry to the An Bord
                              Altranais Register; Loneliness and Social Isolation among Older Irish People; Identifying
                              Nursing & Midwifery Research Priorities for Ireland;Randomised Controlled Trail of
                              Supported Socialisation for People with Serious Mental Illness. He was also the lead
                              investigator for the first national evaluation of nurse and midwifery prescribing in Ireland.

                                                       Siobhán is a Lecturer & Researcher at the Institute of Leadership. She qualified as
                                                       a medical sociologist from UCD in 2001. Before joining the RCSI, Siobhán worked
                                                       in research and development in St. John of God Hospitaller Services. Siobhán has
                          Siobhán McCarthy             led large scale research projects on medical regulation and end-of-life care at the
                          B.Soc.Sc, M.Soc.Sc           RCSI. Currently, she co-ordinates patient safety blended learning programmes and
                          (Health & Illness)           lectures on research methods across the Institute’s masters programmes.

Dr Pauline Joyce                                                        Luke Feeney
EdD, FFNMRCSI, MSc,                                                     MSc

Full profile on page 9                                                  Full profile on page 13

Sibéal Carolan                                                          Ms. Theresa Keane
MSc, R.G.N, R.C.N, R.N.T, PG                                            MBA, Cert. in Counselling

Full profile on page 7                                                  Full profile on page 5

Steve Pitman
Reg. Psychol., Ps.S.I,,
BSc (Hons), MSc (Work
& Org. Psy), MSc                                                        Dermot O’Flynn
(Psy. Health)                                                           DIP Management, MIITD, MIHCI

Full profile on page 10                                                 Full profile on page 12

Suzanne Macleod                                                         Niamh Carroll
Suzanne is the Operations Manager in the Institute                      Niamh is operations administrator for
with responsibility for the administration function.                    all Irish Masters programmes. She is
She joined the Institute in July 2009 having                            responsible for administration
previously worked in the RCSI Research Office                           throughout the full student journey.
for 6 years. Suzanne holds a BA in German &                             Online Learning Portal helpdesk and
Economics from UCD and prior to joining                                 marketing.
RCSI worked in the investment banking
sector in London for 5 years.

Mylin Arauj                                                             Ronald John
Mylin is the administrator in RCSI Dubai. She                           Ronald is responsible for all administration
looks after the admission process and the                               needs of the Bahrain operations and
overall administration of Academic Healthcare                           business development.
/ Training Management Programmes ensuring
continuous quality improvement in our                                   He assists the King Hamad University
administration systems and customer care                                Hospital team with administration duties
services. Mylin also ensures an efficient                               and coordinates the accreditation
and effective student journey while with                                processes in Bahrain.
the Institute of Leadership.

The Institute of Leadership is conveniently
located in Sandyford on the Green LUAS line.
Reservoir House is a mere two minute walk from
the Stillorgan stop.

Institute of Leadership
Reservoir House, Ballymoss Rd, Sandyford, Dublin 18.
Tel: 01 402 8655, Fax: 01 293 0431

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