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Sorrell College of Business - Homer - Troy University

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					Sorrell College of Business

 Master of Business Administration
              (MBA)
          SCOB Graduate Committee
•   The SCOB graduate committee oversees all business graduate programs
    including the MBA
•   Graduate Committee Members:
      – Dr. Merkel – Chair (Troy Campus)
      – Dr. Findley – Troy Campus
      – Dr. Fretwell – Phenix City Campus
      – Dr. Dodd-Walker – Troy Campus
      – Dr. Michael – Ft. Benning (Global Campus)
      – Dr. Irwin – Dothan Campus
      – Dr. Eppler – Norfolk (Global Campus)
      – Dr. Minsky – Dothan Campus
      – Dr. Self – Montgomery Campus
      – Dr. Hudack – Montgomery Campus
            Specialized Accreditation
•   The Sorrell College of Business MBA degree is accredited by the
    Association of Collegiate Business Schools and Programs (ACBSP) at
    all locations.
•   ACBSP standards guide the program objectives and outcomes required
    for a quality MBA curriculum.
       Master of Business Administration
              Program Overview
•   The purpose of the Master of Business Administration program is to
    offer students an opportunity to acquire proficiency in general business
    management and decision making skills which will enable them to carry
    out managerial responsibilities in both the private and public sectors. As
    a result of successfully completing the MBA program, graduates will
    improve their ability to apply strong problem-solving skills to the
    strategic planning process in organizations and to use communication
    skills effectively to communicate the results of their problem solving
    analyses and recommendations. Concentrations offered in a number of
    business disciplines provide additional specialized study related to the
    strategic management process in organizations.
                        Short History
•   On October 13, 1972, the Board of Trustees for (former) Troy State
    University authorized the Sorrell College of Business to begin offering
    the MBA degree in January, 1973. After a short hiatus in offering this
    program during the mid 1980s, the MBA was reinstituted in the early
    1990s and has become the flagship graduate business program which
    includes myriad options described below . It is now available at the
    Troy, Dothan, Montgomery, and Phenix City campuses and throughout
    Global Campus (formerly University College) in the United States, at
    international locations and entirely on-line through eCampus. In recent
    years the SCOB has entered into numerous partnerships with
    universities overseas to allow students to complete their MBA degree at
    both the foreign and a Troy University site.
•   As of Fall 2009, 47% of SCOB graduate business students were
    enrolled in the MBA degree program.
                 Program Viability
• The next slide shows MBA program enrollments (headcount)
  and graduation across the campuses and sites of Troy University.
• Nearly all locations where the MBA is offered have substantial
  headcount and graduates, demonstrating program viability.
• At Troy locations where the MBA is offered, face-to-face classes
  are supplemented by eCampus course offerings. This enhances
  viability at locations with smaller MBA enrollment. This also
  allows students located near other Troy sites to enroll in the
  MBA as offered through eCampus.
             MBA Program Locations,
          Head Count And Graduation Data
Teaching Location       Student Headcount         Graduation Number
                     2008-2009      Fall 2009   2008-2009    Fall 2009
Alabama Campuses
-Dothan                 55             73          35           32
-Montgomery            163            171          44           40
-Phenix City           356            265          71           68
-Troy                  277            258          71           68
Global Campus
-eCampus               324            359          38           55
-Southeast Region
  • Atlanta            132            154          21           51
  • Augusta             25             20          5             6
-Atlantic Region
  • Norfolk Area        34             33          4             8
  • Peninsula Area      21             17          4             3
-Western Region
  • Davis-Monthan       8              5           1             3
               12 Course Requirement
                (36 Semester Hours)
• The MBA degree offers five, 36-semester-hour options:
  accounting, finance,* information systems, general management
  and international economic development. All options require six
  core courses and six option courses as follows:
• *limited to Montgomery campus students
• If the entering student does not hold an undergraduate degree in
  business earned in the last eight years from a school/college of
  business accredited by the AACSB/ACBSP, the student will be
  required to complete the all business foundations courses prior to
  enrolling in any 6000 level MBA course.
                    MBA Core Courses

•   Required Core Courses

•   ACT 6691 Managerial Accounting
•   MBA 6611 Business Strategy
•   MBA 6631 Managerial Finance
•   MBA 6640 Quantitative Analysis for Managers
                               or
•   MBA 6641 Decision Theory
•   MBA 6651 Managerial Economics
•   MBA 6661 Strategic Marketing Management
•   If the student makes a "D" or "F" in a core course, the course must be
    retaken. The student can satisfy the research component requirement by
    successfully completing MBA 6610, IS 6674, or ACT 6695 with a
    grade of "B" or better. The capstone course, MBA 6611, must be
    completed with a grade of “B” or better.
             Accounting Option

• Accounting Option Courses

• ACT 6692 Advanced Accounting Problems
• ACT 6694 Income Tax Research
                   or
• ACT 6696 Accounting Information Systems
• ACT 6695 Accounting Research and Communication
• ACT 6698 Advanced Auditing
• ACT 6699 Contemporary Issues in Accounting
• LAW 6600 Business Law for Accountants
       Information Systems Option

• Information Systems Option Courses

• IS 6672 Information Systems and Business
  Strategy
• IS 6674 Information Systems Management
• IS 6676 E-Commerce for Global Business
• IS 6679 Management Information Systems
• (Two approved electives)
                        Finance Option

•   Finance Option Courses

•   FIN 6632 Investment Management and Analysis
•   FIN 6651 Financial Institutions
•   FIN 6652 Problems in Financial Management
•   FIN 6653 Finance Research

•   Select two of the following courses:

•   FIN 6633 International Finance
•   FIN 6634 Derivative Securities
•   FIN 6656 Analysis of Financial Data
•   FIN 6657 Corporate Risk Management
•   FIN 6658 Special Topics in Finance
           General Management Option

•   General Management MBA Option Courses

•   MBA 6610 Business Research Design
•   MBA 6671 Organizational Behavior
•   MBA 6673 Operations Management
•   (Three approved electives)
            International Economic
             Development Option
• Required Courses:
   – ECD 6600 Theories of International Economic
       Development (IED)
   – ECD 6661 Economic Development Finance
   – ECD 6680 Field Research in IED
   – ECD 6699 Seminar in IED
   Select Two of the Following:
     ECD 6622 Applied Spatial Analysis for IED
     ECO 6657 International Trade and Economics
     IS 6676 E-Commerce for Global Business
     MBA 6601 Business and Professional Development
     MBA 6633 International Finance
                    Research Focus
               Student Learning Outcome
•   While the MBA is a professionally-oriented master’s degree program, the
    program still emphasizes research.
•   SLO: Students will demonstrate knowledge of applied research, as applied
    to an organizational context.
•   There are designated research courses found in each MBA Option: MBA
    6610 for the General Management Option; ACT 6695 for the Accounting
    Option; FIN 6635 for the Finance Option; IS 6674 for the Information
    Systems Option, and ECD 6680 for the International Economic
    Development Option. Research papers are required in these courses.
•   Instructors in many of the other MBA program courses require research
    papers as well
•   Assessment of this SLO is currently met through the requirement that
    students must receive at least a “B” in the designated research course,
    which is presently met by all graduating students. The assessment of this
    SLO is being expanded presently (see plans for further improvement).
                Assessment Procedures

• The MFT for the MBA developed by Educational Testing
  Services is used as the external benchmark and is taken
  online/proctored in the capstone MBA 6611 course.
• Satisfaction data are collected by the office of Institutional
  Research, Planning & Effectiveness.
Expected Outcomes and Results
         By Location
           Atlanta
Expected Outcomes and Results
Atlanta - MBA
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 20th   2009-2010 –
environment for planning purposes. This will be measured by performance         percentile         Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 – 20th   2009-2010 –
purposes. This will be measured by performance on the MFT-MBA                   percentile         Expectation not met
Marketing subscale with an expectation that students will score in the 50th
percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 25th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 – 25th   2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.
EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.
Atlanta - MBA
Expected Outcome                                                        Results                   Expectation
                                                                                                  Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 5th           2009-2010 –
valuation. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.
EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 20th          2009-2010 –
support decision-making. This will be measured by performance on        percentile                Expectation not met
the MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 20th          2009-2010 –
statements. This will be measured by performance on the MFT-MBA         percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO10: Students will demonstrate the ability to determine make or buy    2009-2010 – 20th          2009-2010 –
decisions. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3% of      2009-2010 –
employment as good or excellent                                         seniors evaluated their   Expectation not met
                                                                        preparation for
                                                                        employment as good or
                                                                        excellent
Atlanta - MBA
Expected Outcome                                         Results                                   Expectation
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent



EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
             Plans for Further Improvement
               Atlanta MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students’ ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students’ ability to assess the current financial as well as overall status of an organization.
       –   Students’ ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students’ ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students’ ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.




                                                                                         Atlanta - MBA
              Plans for Further Improvement
                Atlanta MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                       Atlanta - MBA
          Augusta
Expected Outcomes and Results
Augusta - MBA
                                                                                                  Expectation
Expected Outcome                                                                Results
                                                                                                  Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 –       2009-2010 –
environment for planning purposes. This will be measured by performance         20th percentile   Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 –       2009-2010 –
purposes. This will be measured by performance on the MFT-MBA Marketing         20th percentile   Expectation not met
subscale with an expectation that students will score in the 50th percentile.

EO3: Students will demonstrate the ability to analyze organizational            2009-2010 –       2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 –       2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 5th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with an         percentile        Expectation not met
expectation that students will score in the 50th percentile.

EO6:Students will demonstrate the ability to calculate cost of capital. This    2009-2010 – 5th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile        Expectation not met
an expectation that students will score in the 50th percentile.
Augusta - MBA
                                                                                                Expectation
Expected Outcome                                                        Results
                                                                                                Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 5th         2009-2010 –
valuation. This will be measured by performance on the MFT-MBA          percentile              Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 20th        2009-2010 –
support decision-making. This will be measured by performance on the    percentile              Expectation not met
MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 20th        2009-2010 –
statements. This will be measured by performance on the MFT-MBA         percentile              Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO10: Students will demonstrate the ability to determine make or buy    2009-2010 – 20th        2009-2010 –
decisions. This will be measured by performance on the MFT-MBA          percentile              Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3%       2009-2010 –
employment as good or excellent                                         of seniors evaluated    Expectation not met
                                                                        their preparation for
                                                                        employment as good
                                                                        or excellent
Augusta - MBA
                                                                                                   Expectation
Expected Outcome                                         Results
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent



EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
             Plans for Further Improvement
               Augusta MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.




                                                                                       Augusta - MBA
              Plans for Further Improvement
                Augusta MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                      Augusta - MBA
       Dothan Campus
Expected Outcomes and Results
Dothan - MBA
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 65th   2009-2010 –
environment for planning purposes. This will be measured by performance         percentile         Expectation
on the MFT-MBA Marketing subscale with an expectation that students will                           exceeded
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for               2009-2010 – 65th   2009-2010 –
planning purposes. This will be measured by performance on the MFT-             percentile         Expectation
MBA Marketing subscale with an expectation that students will score in the                         exceeded
50th percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 50th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation met
Management subscale with an expectation that students will score in the
50th percentile.
EO 4: Students will demonstrate the ability to analyze management               2009-2010 – 50th   2009-2010 –
control scenarios. This will be measured by performance on the MFT-MBA          percentile         Expectation met
Management subscale with an expectation that students will score in the
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 40th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not
an expectation that students will score in the 50th percentile.                                    met
EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 – 40th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not
an expectation that students will score in the 50th percentile.                                    met
Dothan - MBA
                                                                                                 Expectation
Expected Outcome                                                   Results
                                                                                                 Status
EO7: Students will demonstrate the ability to calculate security   2009-2010 – 50th percentile   2009-2010 –
valuation. This will be measured by performance on the MFT-                                      Expectation met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO8: Students will demonstrate the ability to calculate break-     2009-2010 – 40th percentile   2009-2010 –
even to support decision-making. This will be measured by                                        Expectation not met
performance on the MFT-MBA Finance subscale with an
expectation that students will score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial    2009-2010 – 40th percentile   2009-2010 –
statements. This will be measured by performance on the MFT-                                     Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO10: Students will demonstrate the ability to determine make      2009-2010 – 40th percentile   2009-2010 –
or buy decisions. This will be measured by performance on the                                    Expectation not met
MFT-MBA Finance subscale with an expectation that students
will score in the 50th percentile.

EO11: 80% of graduating students will evaluate their               2009-2010 : 65.3% of          2009-2010 –
preparation for employment as good or excellent                    seniors evaluated their       Expectation not met
                                                                   preparation for employment
                                                                   as good or excellent
Dothan - MBA
Expected Outcome                         Results                                   Expectation Status
EO12: 80% of graduating students         2009-2010 : 65.1% of seniors              2009-2010 – Expectation not
will evaluate their preparation for      evaluated their preparation for further   met
further education as good or             education as good or excellent
excellent

EO13: 80% of graduating students         2009-2010 : 65% of seniors                2009-2010 – Expectation not
will evaluate overall TROY               evaluated their overall TROY              met
experience as good or excellent          experience as good or excellent
EO14: 80% of graduating students         2009-2010 : 68.4% of seniors              2009-2010 – Expectation not
will report that they would definitely   reported that they would definitely yes   met
yes or probably yes attend TROY          or probably yes attend TROY again.
again.
EO15: 80% of graduating students         2009-2010 : 69.1% of seniors              2009-2010 – Expectation not
will report that they will               reported that they will recommend their   met
recommend their academic                 academic program as definitely yes or
program as definitely yes or             probably yes.
probably yes.
             Plans for Further Improvement
               Dothan MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
                Dothan MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                       Dothan - MBA
    Davis-Monthan AFB
Expected Outcomes and Results
Davis-Monthan - MBA
                                                                                                  Expectation
Expected Outcome                                                                Results
                                                                                                  Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 –       2009-2010 –
environment for planning purposes. This will be measured by performance         55th percentile   Expectation
on the MFT-MBA Marketing subscale with an expectation that students will                          exceeded
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 –       2009-2010 –
purposes. This will be measured by performance on the MFT-MBA                   55th percentile   Expectation
Marketing subscale with an expectation that students will score in the 50th                       exceeded
percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 –       2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  65th percentile   Expectation
Management subscale with an expectation that students will score in the                           exceeded
50th percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 –       2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  65th percentile   Expectation
Management subscale with an expectation that students will score in the                           exceeded
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            35th percentile   Expectation not
an expectation that students will score in the 50th percentile.                                   met

EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            35th percentile   Expectation not
an expectation that students will score in the 50th percentile.                                   met
Davis-Monthan - MBA
                                                                                                  Expectation
Expected Outcome                                                        Results
                                                                                                  Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 35th          2009-2010 –
valuation. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.
EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 35h           2009-2010 –
support decision-making. This will be measured by performance on        percentile                Expectation not met
the MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 35th          2009-2010 –
statements. This will be measured by performance on the MFT-MBA         percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.
EO10: Students will demonstrate the ability to determine make or buy    2009-2010 – 35th          2009-2010 –
decisions. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3% of      2009-2010 –
employment as good or excellent                                         seniors evaluated their   Expectation not met
                                                                        preparation for
                                                                        employment as good or
                                                                        excellent
Davis-Monthan - MBA
                                                                                                   Expectation
Expected Outcome                                         Results
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent

EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
            Plans for Further Improvement
           Davis-Monthan MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
           Plans for Further Improvement
          Davis-Monthan MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                             Davis-Monthan - MBA
          eCampus
Expected Outcomes and Results
eCampus - MBA
                                                                                                  Expectation
Expected Outcome                                                                Results
                                                                                                  Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 –       2009-2010 –
environment for planning purposes. This will be measured by performance         55th percentile   Expectation
on the MFT-MBA Marketing subscale with an expectation that students will                          exceeded
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 –       2009-2010 –
purposes. This will be measured by performance on the MFT-MBA Marketing         55th percentile   Expectation
subscale with an expectation that students will score in the 50th percentile.                     exceeded

EO3: Students will demonstrate the ability to analyze organizational            2009-2010 –       2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  65th percentile   Expectation
Management subscale with an expectation that students will score in the 50th                      exceeded
percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 –       2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  65th percentile   Expectation
Management subscale with an expectation that students will score in the 50th                      exceeded
percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with an         35th percentile   Expectation not met
expectation that students will score in the 50th percentile.
EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            35th percentile   Expectation not met
an expectation that students will score in the 50th percentile.
eCampus - MBA
                                                                                                 Expectation
Expected Outcome                                                   Results
                                                                                                 Status
EO7: Students will demonstrate the ability to calculate security   2009-2010 – 35th percentile   2009-2010 –
valuation. This will be measured by performance on the MFT-                                      Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO8: Students will demonstrate the ability to calculate break-     2009-2010 – 35th percentile   2009-2010 –
even to support decision-making. This will be measured by                                        Expectation not met
performance on the MFT-MBA Finance subscale with an
expectation that students will score in the 50th percentile.
EO9: Students will demonstrate the ability to analyze financial    2009-2010 – 35th percentile   2009-2010 –
statements. This will be measured by performance on the MFT-                                     Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO10: Students will demonstrate the ability to determine make      2009-2010 – 35th percentile   2009-2010 –
or buy decisions. This will be measured by performance on the                                    Expectation not met
MFT-MBA Finance subscale with an expectation that students
will score in the 50th percentile.

EO11: 80% of graduating students will evaluate their               2009-2010 : 65.3% of          2009-2010 –
preparation for employment as good or excellent                    seniors evaluated their       Expectation not met
                                                                   preparation for employment
                                                                   as good or excellent
eCampus - MBA
                                                                                                   Expectation
Expected Outcome                                         Results
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent

EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
             Plans for Further Improvement
              eCampus MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
               eCampus MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                    eCampus - MBA
         Ft. Monroe
Expected Outcomes and Results
Ft. Monroe - MBA
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 20th   2009-2010 –
environment for planning purposes. This will be measured by performance         percentile         Expectation not
on the MFT-MBA Marketing subscale with an expectation that students will                           met
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for               2009-2010 – 20th   2009-2010 –
planning purposes. This will be measured by performance on the MFT-             percentile         Expectation not met
MBA Marketing subscale with an expectation that students will score in the
50th percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 25th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO 4: Students will demonstrate the ability to analyze management               2009-2010 – 25th   2009-2010 –
control scenarios. This will be measured by performance on the MFT-MBA          percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.

EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.
Ft. Monroe - MBA
                                                                                                  Expectation
Expected Outcome                                                        Results
                                                                                                  Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 5th           2009-2010 –
valuation. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.
EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 20th          2009-2010 –
support decision-making. This will be measured by performance on        percentile                Expectation not met
the MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 20th          2009-2010 –
statements. This will be measured by performance on the MFT-MBA         percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO10: Students will demonstrate the ability to determine make or buy    2009-2010 – 20th          2009-2010 –
decisions. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3% of      2009-2010 –
employment as good or excellent                                         seniors evaluated their   Expectation not met
                                                                        preparation for
                                                                        employment as good or
                                                                        excellent
Ft. Monroe - MBA
                                                                                           Expectation
Expected Outcome                                     Results
                                                                                           Status
EO12: 80% of graduating students will evaluate       2009-2010 : 65.1% of seniors          2009-2010 –
their preparation for further education as good or   evaluated their preparation for       Expectation not
excellent                                            further education as good or          met
                                                     excellent

EO13: 80% of graduating students will evaluate       2009-2010 : 65% of seniors            2009-2010 –
overall TROY experience as good or excellent         evaluated their overall TROY          Expectation not
                                                     experience as good or excellent       met
EO14: 80% of graduating students will report that    2009-2010 : 68.4% of seniors          2009-2010 –
they would definitely yes or probably yes attend     reported that they would definitely   Expectation not
TROY again.                                          yes or probably yes attend TROY       met
                                                     again.
EO15: 80% of graduating students will report that    2009-2010 : 69.1% of seniors          2009-2010 –
they will recommend their academic program as        reported that they will recommend     Expectation not
definitely yes or probably yes.                      their academic program as             met
                                                     definitely yes or probably yes.
             Plans for Further Improvement
             Ft. Monroe MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
              Ft. Monroe MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                  Ft. Monroe - MBA
    Montgomery Campus
Expected Outcomes and Results
Montgomery - MBA
                                                                                                  Expectation
Expected Outcome                                                                Results
                                                                                                  Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 –       2009-2010 –
environment for planning purposes. This will be measured by performance         40th percentile   Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 –       2009-2010 –
purposes. This will be measured by performance on the MFT-MBA Marketing         40th percentile   Expectation not met
subscale with an expectation that students will score in the 50th percentile.

EO3: Students will demonstrate the ability to analyze organizational            2009-2010 –       2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 –       2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with an         25th percentile   Expectation not met
expectation that students will score in the 50th percentile.
EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            25th percentile   Expectation not met
an expectation that students will score in the 50th percentile.
Montgomery - MBA
                                                                                                 Expectation
Expected Outcome                                                   Results
                                                                                                 Status
EO7: Students will demonstrate the ability to calculate security   2009-2010 – 25th              2009-2010 –
valuation. This will be measured by performance on the MFT-        percentile                    Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO8: Students will demonstrate the ability to calculate break-     2009-2010 – 10th percentile   2009-2010 –
even to support decision-making. This will be measured by                                        Expectation not met
performance on the MFT-MBA Finance subscale with an
expectation that students will score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial    2009-2010 – 10th percentile   2009-2010 –
statements. This will be measured by performance on the MFT-                                     Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO10: Students will demonstrate the ability to determine make or   2009-2010 – 10th percentile   2009-2010 –
buy decisions. This will be measured by performance on the                                       Expectation not met
MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO11: 80% of graduating students will evaluate their preparation   2009-2010 : 65.3% of          2009-2010 –
for employment as good or excellent                                seniors evaluated their       Expectation not met
                                                                   preparation for
                                                                   employment as good or
                                                                   excellent
Montgomery - MBA
                                                                                                   Expectation
Expected Outcome                                         Results
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent

EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
            Plans for Further Improvement
            Montgomery MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
              Montgomery MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                Montgomery - MBA
          Norfolk
Expected Outcomes and Results
Norfolk - MBA
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 40th   2009-2010 –
environment for planning purposes. This will be measured by performance         percentile         Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for               2009-2010 – 40th   2009-2010 –
planning purposes. This will be measured by performance on the MFT-             percentile         Expectation not met
MBA Marketing subscale with an expectation that students will score in the
50th percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 25th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO 4: Students will demonstrate the ability to analyze management               2009-2010 – 25th   2009-2010 –
control scenarios. This will be measured by performance on the MFT-MBA          percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 25th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.

EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 – 25th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.
Norfolk - MBA
                                                                                                  Expectation
Expected Outcome                                                        Results
                                                                                                  Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 25th          2009-2010 –
valuation. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.
EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 10th          2009-2010 –
support decision-making. This will be measured by performance on        percentile                Expectation not met
the MFT-MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 10th          2009-2010 –
statements. This will be measured by performance on the MFT-MBA         percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO10: Students will demonstrate the ability to determine make or buy    2009-2010 – 10th          2009-2010 –
decisions. This will be measured by performance on the MFT-MBA          percentile                Expectation not met
Finance subscale with an expectation that students will score in the
50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3% of      2009-2010 –
employment as good or excellent                                         seniors evaluated their   Expectation not met
                                                                        preparation for
                                                                        employment as good or
                                                                        excellent
Norfolk - MBA
                                                                                                   Expectation
Expected Outcome                                         Results
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent

EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.
             Plans for Further Improvement
               Norfolk MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
                Norfolk MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is
    warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which
    cause a severe disconnect. Consequently, faculty will be asked to improve our
    scores in both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and cases (to
    develop analytical skills).


                                                                       Norfolk - MBA
     Phenix City Campus
Expected Outcomes and Results
Phenix City - MBA
                                                                                                  Expectation
Expected   Outcome                                                              Results
                                                                                                  Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 –       2009-2010 –
environment for planning purposes. This will be measured by performance         40th percentile   Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 –       2009-2010 –
purposes. This will be measured by performance on the MFT-MBA Marketing         40th percentile   Expectation not met
subscale with an expectation that students will score in the 50th percentile.

EO3: Students will demonstrate the ability to analyze organizational            2009-2010 –       2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 –       2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  25th percentile   Expectation not met
Management subscale with an expectation that students will score in the 50th
percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with an         25th percentile   Expectation not met
expectation that students will score in the 50th percentile.
EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 –       2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            25th percentile   Expectation not met
an expectation that students will score in the 50th percentile.
Phenix City - MBA
                                                                                                 Expectation
Expected Outcome                                               Results
                                                                                                 Status
EO7: Students will demonstrate the ability to calculate        2009-2010 – 25th percentile       2009-2010 –
security valuation. This will be measured by performance on                                      Expectation not met
the MFT-MBA Finance subscale with an expectation that
students will score in the 50th percentile.
EO8: Students will demonstrate the ability to calculate        2009-2010 – 10th percentile       2009-2010 –
break-even to support decision-making. This will be                                              Expectation not met
measured by performance on the MFT-MBA Finance
subscale with an expectation that students will score in the
50th percentile.
EO9: Students will demonstrate the ability to analyze          2009-2010 – 10th percentile       2009-2010 –
financial statements. This will be measured by performance                                       Expectation not met
on the MFT-MBA Finance subscale with an expectation that
students will score in the 50th percentile.

EO10: Students will demonstrate the ability to determine       2009-2010 – 10th percentile       2009-2010 –
make or buy decisions. This will be measured by                                                  Expectation not met
performance on the MFT-MBA Finance subscale with an
expectation that students will score in the 50th percentile.
EO11: 80% of graduating students will evaluate their           2009-2010 : 65.3% of seniors      2009-2010 –
preparation for employment as good or excellent                evaluated their preparation for   Expectation not met
                                                               employment as good or
                                                               excellent
Phenix City - MBA
                                                                                                    Expectation
Expected Outcome                                          Results
                                                                                                    Status
EO12: 80% of graduating students will evaluate their      2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent    evaluated their preparation for further   Expectation not met
                                                          education as good or excellent


EO13: 80 % of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                      evaluated their overall TROY              Expectation not met
                                                          experience as good or excellent

EO14: 80% of graduating students will report that they    2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY          reported that they would definitely       Expectation not met
again.                                                    yes or probably yes attend TROY
                                                          again.

EO15: 80% of graduating students will report that they    2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely       reported that they will recommend         Expectation not met
yes or probably yes.                                      their academic program as definitely
                                                          yes or probably yes.
             Plans for Further Improvement
             Phenix City MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
              Phenix City MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone exam as
    20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for unconditional
    students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of weaknesses
    in curriculum and improve course content to focus more on specific functional areas.
    There has been improvement, but greater emphasis is warranted.
•   A problem with the capstone exam is that the multiple-choice format is not consistent with
    the case analytic approach that most instructors use. Currently, there is less of an
    emphasis in the MBA program on objective tests. Instructors teach students to analyze a
    situation and make recommendations. Then on the capstone exam they are asked more
    factually-based objective questions which cause a severe disconnect. Consequently,
    faculty will be asked to improve our scores in both areas by having exams throughout the
    program that include a combination of objective questions (to ensure factual learning) and
    cases (to develop analytical skills).




                                                                         Phenix City - MBA
        Troy Campus
Expected Outcomes and Results
Troy- MBA
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 20th   2009-2010 –
environment for planning purposes. This will be measured by performance         percentile         Expectation not met
on the MFT-MBA Marketing subscale with an expectation that students will
score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for               2009-2010 – 20th   2009-2010 –
planning purposes. This will be measured by performance on the MFT-             percentile         Expectation not met
MBA Marketing subscale with an expectation that students will score in the
50th percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 20th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO 4: Students will demonstrate the ability to analyze management               2009-2010 – 20th   2009-2010 –
control scenarios. This will be measured by performance on the MFT-MBA          percentile         Expectation not met
Management subscale with an expectation that students will score in the
50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 30th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.

EO6: Students will demonstrate the ability to calculate cost of capital. This   2009-2010 – 30th   2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale with            percentile         Expectation not met
an expectation that students will score in the 50th percentile.
Troy- MBA
                                                                                               Expectation
Expected Outcome                                                     Results
                                                                                               Status
EO7: Students will demonstrate the ability to calculate security     2009-2010 – 30th          2009-2010 –
valuation. This will be measured by performance on the MFT-MBA       percentile                Expectation not met
Finance subscale with an expectation that students will score in
the 50th percentile.
EO8: Students will demonstrate the ability to calculate break-even   2009-2010 – 35th          2009-2010 –
to support decision-making. This will be measured by performance     percentile                Expectation not met
on the MFT-MBA Finance subscale with an expectation that
students will score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial      2009-2010 – 35th          2009-2010 –
statements. This will be measured by performance on the MFT-         percentile                Expectation not met
MBA Finance subscale with an expectation that students will score
in the 50th percentile.

EO10: Students will demonstrate the ability to determine make or     2009-2010 – 35th          2009-2010 –
buy decisions. This will be measured by performance on the MFT-      percentile                Expectation not met
MBA Finance subscale with an expectation that students will score
in the 50th percentile.

EO11: 80% of graduating students will evaluate their preparation     2009-2010 : 65.3% of      2009-2010 –
for employment as good or excellent                                  seniors evaluated their   Expectation not met
                                                                     preparation for
                                                                     employment as good or
                                                                     excellent
Troy- MBA
                                                                                                    Expectation
Expected Outcome                                          Results
                                                                                                    Status
EO12: 80% of graduating students will evaluate their      2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent    evaluated their preparation for further   Expectation not met
                                                          education as good or excellent


EO13: 80 % of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                      evaluated their overall TROY              Expectation not met
                                                          experience as good or excellent

EO14: 80% of graduating students will report that they    2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY          reported that they would definitely       Expectation not met
again.                                                    yes or probably yes attend TROY
                                                          again.

EO15: 80% of graduating students will report that they    2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely       reported that they will recommend         Expectation not met
yes or probably yes.                                      their academic program as definitely
                                                          yes or probably yes.
             Plans for Further Improvement
                 Troy MBA, 2010-2011

•   CAPSTONE EXAM
    • A committee is currently working on a revised capstone exam that will provide better
      linkage between the exam and the program student learning outcomes as well as
      provided improved assessment and analysis of those SLOs. Assessment of the
      validity of this exam will be emphasized.
    • Plans for implementation of additional expected outcomes that will measure the
      following:
       –   Students ability to complete an environmental scan and internal audit for a service or
           manufacturing organization.
       –   Students ability to assess the current financial as well as overall status of an organization.
       –   Students ability to create a strategic plan that incorporates common management tools and
           uses information from the environmental scan and internal audit.
       –   Students ability to demonstrate knowledge of ethics as principles that guide decision making
           and behavior in organizations.
       –   Students ability to demonstrate knowledge of Accounting, Economics, Finance, Marketing,
           and Management theories concepts, and practices as applied to an organizational context.
              Plans for Further Improvement
                  Troy MBA, 2010-2011
•   MBA PROGRAM ELECTIVES
     • For AY 2010-11, the MBA program elective list has been reduced to provide only courses that
        are more directly related to achievement of student learning outcomes. This was done in
        conjunction with all the various discipline coordinating committees who recommended specific
        electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.
          Ongoing Plans for Improvement

•   The MFT for the MBA will continue to count as 10% and the internal Capstone exam as
    20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for unconditional
    students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of weaknesses
    in curriculum and improve course content to focus more on specific functional areas.
    There has been improvement, but greater emphasis is warranted.
•   A problem with the capstone exam is that the multiple-choice format is not consistent with
    the case analytic approach that most instructors use. Currently, there is less of an
    emphasis in the MBA program on objective tests. Instructors teach students to analyze a
    situation and make recommendations. Then on the capstone exam they are asked more
    factually-based objective questions which cause a severe disconnect. Consequently,
    faculty will be asked to improve our scores in both areas by having exams throughout the
    program that include a combination of objective questions (to ensure factual learning) and
    cases (to develop analytical skills).




                                                                                   Troy - MBA

				
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