eBay Sellers 101

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Ted Janusz Current Seminar Topics Ted Janusz's Top 3 most requested topics: 1. Networking Skills - Getting to Know You - A fun, interactive session to start your conference off with extraordinary energy! 2. Now That's Sharp! Cutting-Edge Marketing Strategies - Wouldn't your attendees like to understand how to harness the power of Web 2.0 and Social Networking through sites like MySpace, Facebook, LinkedIn, Friendster, Xanga, Twitter and YouTube? 3. Get Organized! - Time refuses to be managed. Learn how to manage yourself instead! Fast facts: Ted Janusz is the author of Kickback: Confessions of a Mortgage Salesman. This powerful book gives a behind-the-scenes look into the mortgage industry that played a key role in the passage of Ohio Senate Bill 185, antipredatory lending legislation. Janusz was invited to appear live as a guest on the Geraldo show on Fox News Network to discuss predatory lending and foreclosures. As an in-demand speaker and trainer, Janusz conducts nearly 150 or more fullday seminars each year on a variety of managerial topics both in public workshop and on-site client formats. Through a nationwide American Idol-like search, Janusz was also selected as one of only 13 instructors qualified to conduct eBay University for eBay at sites across the country. Several hundred people gather at each of these Saturday events to learn how to start their own businesses on the wildly popular Internet auction site. Janusz is a member of both the National Speakers Association and the National Speakers Association of Ohio. He earned his M.B.A. in marketing from the University of Pittsburgh after graduating Magna Cum Laude from Slippery Rock University with a B.S. in accounting. He has nearly seven years experience in ecommerce sales and support. 1 Your attendees know that networking is critically important for social and professional advancement. Do your conference attendees sometimes feel less than visible at social gatherings? Just once, wouldn't you like to see a kickoff presentation that is about the audience - NOT the speaker? Networking Skills - Getting to Know You "The opening sessions sets the pace, and your certainly presented a thoughprovoking start for the attendees. Our feedback has been very positive. The results of the evaluations indicate your presentation was very good . . . the program had valuable information and included fun exercises that made your point very well. We appreciate your contributions to making this year's convention one of the best ever." "Given the many years of banking here, I heard many presentations over the years but your message was a standout and the delivery was particularly superb. You honed in on an excellent point in having empathy and thinking along the lines of the other participant. By being on a similar mutual 'wave length' there is a much higher chance of motivating the other party and getting things accomplished as intended." "Excellent; good audience participation; liked his enthusiasm; entertaining and informative; terrific speaker - please come back; liked the different approach of helping to understand the dynamics rather than just tips." In this fun, highly interactive program, attendees learn      The four behavioral styles Are you an introvert or an extrovert? Mr. and Ms. Sleaze works a room -- how not to do it The 7 steps for making a favorable impression 11 strategies: From accelerating out of the blocks to crossing the finish line. Listen to attendees roar as they laugh ... in empathy! Ted Janusz, nationally acclaimed for his dynamic, insightful, humorous and down-to-earth style, has delivered this program hundreds of times -- with resounding success. 2 Can you relate to this? An accounting firm recently brought in Ted to deliver Networking Skills: Getting to Know You and Cutting-Edge Marketing Strategies to educate, entertain, and motivate its staff to bring in new business. One of the founders of the firm then came to Ted and said, "We were so impressed with your presentation! We're accountants, not marketers. But we realize how important marketing is. We want to increase our revenues by 10% this year, but so far, we are flat with last year. Can you help us?" So Ted sat down with the partners to brainstorm strategic marketing ideas. Ted has since been retained by the firm to continue to show them how to bring in new business. FACT: Your clients and customers will encounter between 1,500 to 5,000 advertising impressions today. Do you effectively cut through the clutter? Now That’s Sharp! Cutting-Edge Marketing Strategies will allow your attendees to power through the log jam of today’s advertising by discovering these effective, low-cost marketing strategies: o The world's new number one Internet destination - MySpace o MySpace - it's not just for teenagers anymore o How Cartier International, Girl Scouts of America and Volkswagen utilize MySpace o Other Social Networking sites - Facebook, Friendster, Xanga, LinkedIn, Twitter o Why your e-mail marketing may no longer be working for you o How to harness the power of YouTube to market your business o Blogs, Podcasts, RSS - What are they anyway? o Google AdWords, AdSense and Alerts o Viral Marketing - how to get your clients and customers to sell for you – for free! 3 Attendee evaluations from a recent presentation: “I wanted to thank you for delivering two very fascinating and outstanding seminars last week at the IAAP 2008 Convention in New Orleans! They were, to me, the best seminars presented there, and I attended quite a few.” “Thank you for spending time with us at the IAAP Convention this week. I enjoyed your seminar on Tuesday. It was very informative and you kept my interest the whole time. I have a small home based business and this information will help me out in my efforts to market my business. Also, thank you for your book on mortgage information. Thank you again for your time.” “I attended your session on the above subject today at the IAAP International conference and enjoyed it very interesting, pertinent, and enjoyable. Hopefully, we will be able to provide our website guests the “jolts” of information they are searching for. Thanks much.” “I really enjoyed the two seminars you presented last week that I attended. I would never have dreamed that companies were using You Tube for marketing campaigns. Our legal department would probably never allow anything that would suggest a risk to a forklift operator, but I can't wait to take a look at a few of these to see if there would be some way to use this for at least my area of the company which is the marketing of forklift parts.Thank you again for all the latest information you provided to us.” “Thank you so much for the excellent Mktg Web presentation from 1-3 on Tues 7/29/08 at the IAAP conference in New Orleans. You were fantastic! Thank you also for the book - excellent! I learned so much in the short 2 hour timeframe and also from reading your book. Thank you again. I will recommend you to my clients and organizations.” FACT: 1.3 million people make a part-time or full-time income on eBay. Learn how to make money even as you sleep. Make an eMint on eBay, whether the goal is just to clean out the garage, basement and attic, or the desire is the freedom that comes from running your own business. Participants will learn 4 o eBay – What’s In It For You? o eBay for Existing Businesses o eBay for Non-Profit Organizations o Getting Started on eBay o Where to Get Product to Sell on eBay o How to Design eBay Listings that Stand Out o PayPal o eBay Stores o Shipping and Packaging In an American Idol-like competition, following a nationwide search, Ted Janusz was selected as one of only 13 instructors qualified to present eBay University to several hundred participants each Saturday at seminars across the country. Why not benefit from Ted’s expertise as an eBay PowerSeller who has sold over one half-million dollars of merchandise on eBay and its affiliated sites? This lively and interactive session will show you just how easy it is to turn your treasures into extra cash. FACT: Time refuses to be managed. Learn how to manage yourself instead. Getting organized is more involved than just time management. We will examine the three steps to get your life under control. Get Organized! How to Get More Organized Mentally        A fun, interactive exercise to learn your behavioral style, and then learn how to deal with the other styles in the office How to use Microsoft Outlook more effectively What to do if you are juggling too many balls For better control - design an Absolute Yes List The WADE formula of time management Are you a Workaholic? A test to find out, and then what to do about it SMART goals - Michael Jordan on goals; Tiger Woods on goals 5  The difference between Urgent and Important How to Get Your Environment More Organized       How to set up your Knowledge Store (your workspace) Dealing with space wasters Attack the S-P-A-C-E method of organizing your office Four Boxes and a List The PAPER method of handling paper Organizing paper at home How to Get More Organized Through Other People (Boss, Co-workers, and Subordinates)       When to use / when not to use: e-mail, voicemail, face-to-face communications How to deal with Time Vampires (the Mr. or Ms. "Have-You-Just-Got-aMinute") The Admiral Hyman Rickover method of running a more efficient meeting (a "tight ship") 7 Questions to Hit Your Employees' Hot Buttons (or how to determine what really motivates your employees, and become "Boss of the Year") Are you a ROAD Warrior or are you engaged in your work? How to get Outside Insights for those issues that are challenging you at work Comments from managers at a recent session presented at Verizon: "I just wanted to take the time and thank Ted, the instructor. He was definitely the breath of fresh air the team needed. In addition, I would like to know if there are other courses that he teaches. Maybe we can get him back on site in the near future. Thanks again and give my regards to Ted. We really appreciate his enthusiasm and his presentation." "Good morning, I am the senior manager over the group that attended this class along with me, and I want to ditto the earlier comments. We have all taken one of these types of classes before, but Ted put a new spin on it with a very refreshing and entertaining light that kept me motivated the entire time. A job well done by Ted, please pass on our appreciation." 6 Financial Statements for Non-Financial Managers Which one of these popular companies would you invest in, and why? Microsoft, Apple, Disney, Google or Starbucks. That’s just one of the questions we’ll attempt to answer as we make the components of the four key financial statements come alive: the balance, income statement, statement of cash flow, and the annual report. We’ll also learn to understand formerly cryptic terms like “EBITDA” and examine the Ten Financial Scandals that Rocked the World (and what we can learn from them). Best Practices in Accounts Payable Did you realize that it typically costs between $50 and $150 to process a purchase order? Whether you are new to AP or have been a dedicated professional for years, what your company doesn’t know about accounts payable can be costing it thousands of dollars annually. In this eye-opening session we will examine best practices for you to look like a hero and deal with:  The three kinds of fraud  The master vendor file  The invoice, purchase order and receiving documents  Should you take the discount?  Courtesy calls  Getting approvals and authorizations without headaches  Limiting the number of rush checks  Minimizing duplicate payments  Using procurement cards to minimize the number of small-dollar invoices  1099s  Travel and entertainment expenses (usually the second biggest expense, after payroll, for a company)  Technology to make your job easier and make you more efficient Best Practices in Accounts Payable A sale is not a sale until your company collects the money. Until then, it is just a gift. Have you been giving gifts to your least deserving customers? In this session, you will learn tips on how to collect thousands of more dollars of your money: • • • • Using Industry Groups to Get Inside Information New Credit: Best Practices Existing Credit: Best Practices Maximize Your Cash Flow 7 • • • • • • • • • • • Billing: Best Practices Recognize and React to the Danger Signs Dealing with Problem Customers Bankruptcies Invoices: Best Practices Collection Tips Four Collection Tools Escheat Emerging Future Trends Getting Along with Sales and Marketing AR Certifications Flub-Proof Business Writing Ted, Thank you for doing an excellent job conducting the "Flub-Proof Business Writing" class here at Process Technology. I have received a lot of positive feedback. Those who participated said you were great and kept the class interesting (a great feat for a not-so-exciting subject). When the opportunity arises for another training class, we will definitely ask about your availability. Thank you, again! Respectfully, Gail Kozenko Human Resources Manager Learn how to write in a clear, organized, and error-free manner. In this seminar, the basics of good writing, from organization to mechanics, are broken down into 50 simple, easy-to-follow Flub-Proof Rules. Follow them, and you will be led step-by-step toward better workplace communications. We will learn about a common mistake, then learn how to Flub-Proof yourself, or avoid the mistake. We will cover everything you need to know to improve your writing, including how to:  Organize your thoughts  Target your audience and write to them  Know what you want to say and say it clearly 8   Use the right format for your communication Choose the right words to get your point across How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee If you go to Amazon.com and type in the word "leadership," you will find that there are currently 208,124 books on the subject. But what I can offer your clients is a practical leadership program: When it comes to motivating employees, it's no longer "one size fits all." The better you get to know each of your employees, the better you will know how to get them to do what you want them to do. Here are the seven questions that you must ask each of your employees. We will learn about the four behavioral styles in the workplace, and how to best relate to them. The Carnegie Foundation says that 15% of our success will be due to our technical knowledge, 85% will be the result with how well we can get along with other people. How to say "no." Why no one wants to be a middle manager any more. What can be done about it? According to Yahoo!, over 65 billion e-mail are sent worldwide every day. We'll show you a way to write e-mails so that your employees will read your e-mails first. In handling interruptions, a top team at a hospital discovered they were wasting nearly two hours a day because of an "open door" policy. Find out how the "lost" hours dropped to less than a half hour, and how they accomplished 50 percent more than they had in the old interruption-plagued hours. Two effective strategies to deal with the "Mr. or Ms. Have-You-Just-Got-aMinute." We will also discuss the Admiral Hyman Rickover method of running meetings. He ran a tight ship - and so can you! As a result, your people will want to come to your meetings and you'll get more done! Knock ‘Em Dead – How to be an Effective Public Speaker 9 What are the top predictors of professional success and upward mobility? According to a recent AT&T and Stanford University study, they are: o How much you enjoy public speaking o How good you are at public speaking “Enjoy public speaking?” you may ask. Fear of public speaking is said to be the number one fear reported in surveys of American adults, topping such fears as the fear of flying, financial problems, sickness, and even death. This has prompted comedian Jerry Seinfeld to remark, “That means at a funeral, we’d rather be in the casket than to deliver the eulogy.” But finally there is something you can do about it . . . As a youth, Ted Janusz was quiet and shy. In fact, it took him an entire month to develop the courage just to set foot inside the door of his first Toastmasters meeting. But he went on to become president of two local chapters of Toastmasters International, and then became a member of the National Speakers Association, the National Speakers Association of Ohio, and the ERC Speakers Bureau. Ted is now asked to deliver 150 or more seminars nationwide each year. In Knock ‘Em Dead – How to Be an Effective Public Speaker, Ted will demonstrate to you how you, too, can overcome your fear of public speaking - so that your career can launch like a rocket! One recent attendee said at the conclusion of the class: “For most of my life I thought I was a poor presenter and that has held me back as a manager. But you have proved to me that I can be a great public speaker. Not only has this class increased my skills and my confidence in my ability to persuade others to my point of view, it has entirely changed how I see and value myself as person.” In a fast-paced, interactive, fun and supportive environment (no terror ever allowed!), attendees will learn: o Non-Verbal Skills o o o o Four Ways to Overcome Nervousness Before You Speak Posture – What to Do / What Not to Do How to Use Gestures to Reinforce Your Message Using Facial Expression to Keep Your Audiences Involved 10 o Verbal Skills o o o o Deliver Openings and Closings that are Truly Memorable How to Develop a Deep, Pleasant, More Relaxed Voice How to Avoid Filler Words Like Ah and Um Using Silence to Make Your Point o Other Presentation Skills o How to Take the Pressure Off Yourself by Getting the Audience Involved (including the 7/20 rule) o Handling Those Difficult Question and Answer Sessions (how to effectively deal with the sniper, griper, and know-it-all) o Getting Your Audio-Visual Aids to Work For You, Not Against You Don’t let that next promotion pass you by. Spend a potentially life-changing day with us. All you have to lose . . . is your fear! Get Organized! FACT: Time refuses to be managed. Learn how to manage yourself instead. Getting organized is more involved than just time management. We will examine the three steps to get your life under control: 1. Getting more organized mentally 2. Getting your environment under control 3. How to get more done through co-workers (boss, peers and subordinates) 1) How to Get More Organized Mentally         A fun, interactive exercise to learn your behavioral style, and then learn how to deal with the other styles in the office Microsoft Outlook What to do if you are juggling too many balls For better control - design an Absolute Yes List The WADE formula of time management Are you a Workaholic? A test to find out, and then what to do about it SMART goals - Michael Jordan on goals; Tiger Woods on goals The difference between Urgent and Important 2) How to Get Your Environment More Organized    How to set up your Knowledge Store (your workspace) Dealing with space wasters Attack the S-P-A-C-E method of organizing your office 11    Four Boxes and a List The PAPER method of handling paper Organizing paper at home 3) How to Get More Organized Through Other People (Boss, Co-workers, and Subordinates)       When to use / when not to use: e-mail, voicemail, face-to-face communications How to deal with Time Vampires (the Mr. or Ms. "Have-You-Just-Got-aMinute") The Admiral Hyman Rickover method of running a more efficient meeting (a "tight ship") 7 Questions to Hit Your Employees Hot Buttons (or how to determine what really motivates your employees, and become "Boss of the Year") Are you a ROAD Warrior or are you engaged in your work? How to get Outside Insights for those issues that are challenging you at work Comments from managers at a recent session presented at Verizon: "I just wanted to take the time and thank Ted, the instructor. He was definitely the breath of fresh air the team needed. In addition, I would like to know if there are other courses that he teaches. Maybe we can get him back on site in the near future. Thanks again and give my regards to Ted. We really appreciate his enthusiasm and his presentation." "Good morning, I am the senior manager over the group that attended this class along with me, and I want to ditto the earlier comments. We have all taken one of these type of classes before, but Ted put a new spin on it with a very refreshing and entertaining light that kept me motivated the entire time. A job well done by Ted, please pass on our appreciation." 12 How to Outsmart, Not Outspend, Your Competition John Wanamaker once said, "Half the money I spend on advertising is wasted; the trouble is I don't know which half." But there is one marketing strategy that ALWAYS works. What is it? Why does it ALWAYS work? • The average American consumer gets hit with 1,500 to 5,000 advertising messages each day. We've become very good at blocking them out. So how do you reach your target market? • Why television advertising no longer works • 50% of any business's activities are centered on sales and marketing. (Your first responsibility in your business, if it is to be a success, is not to produce a product or service, but instead to market that product or service.) So how can you make an impact with a limited budget? • If advertising doesn't work, what does? • Why Businesses Lose Customers (and what YOU can do about it). • PyroMarketing - The Four-Step Strategy to Ignite Customer Evangelists . . . And Keep Them for Life! • Looking to the future . . . The 10 Lifestyle Trends and the Seven Marketing Trends • Discovering Your Unique Selling Proposition (unless you have identified your competitive advantage over your competition in this dynamic marketplace, you have no reason to exist - and may not for much longer!) Attendee evaluations from a recent presentation: "Thank you for making my first exposure to marketing a pleasant and eye opening experience. In essence, you have given me my first set of crayons to start my own coloring book!" "Highly interactive and engaging. Very dynamic; lots here that is relevant . . . Great activities. Bring him back and make session longer; unique ideas fantastically presented." 13 "Exciting presenter - well planned" "Lots of advice on marketing on a low budget and recommended reading." "Very good presentation - I could have sat through a session twice as long." "Very informative, good content, great energy, many useful ideas that I can incorporate right away." How to Save $1,000s on Your Next Mortgage – and Avoid Predatory Lending and Foreclosure Stories of predatory lending and foreclosures are currently the number one topic in the media. Sadly, most of these stories of heartache could have been avoided if the victims had just spent a little time to learn how to not be taken advantage of. But where are borrowers or, if you are a Realtor, your clients, to turn for easyto-understand insights in plain English, without legalese or technical jargon? Ted Janusz, a former senior loan officer for a regional mortgage bank, has been invited to appear on Geraldo on Fox News Network to address the pressing issue of predatory lending. Ted's book, Kickback: Confessions of a Mortgage Salesman was instrumental in the passage of Ohio Senate Bill 185; a bill designed to protect consumers against the ravages of predatory lending. A dynamic, light-hearted and down-to-earth speaker, Ted Janusz will expose accepted industry practices which line the lenders' pockets. In turn, Ted will empower your attendees to line their own pockets with more of their own money! As part of his “penance,” learn how you or your clients can avoid being swindled on your next mortgage. The course includes an easy-to-use Mortgage Loan Comparison Worksheet and a copy of his best-selling book. Ted Janusz (614) 440-7487 ted@januspresentations.com www.januspresentations.com 14

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