A Message From The Chair
Another hectic year comes to an end in less than two months, and with
H e a lt h C a r e A d m i n i s t r at i o n great confidence, I can say that the Department of Health Care Admin-
istration has never been a better place for faculty and staff to work, and
students to receive high quality education and training. The Department
is thriving with excellent undergraduate and graduate programs and rap-
idly rising enrollment, while keeping the quality of our students and our
education as our top priority.
Our students are receiving awards, scholarships, nationally recognized fellowships and
participating in national competitions. For instance, Natalie Whitlock was awarded the
Southern California Kaiser Fellowship for the first time in the history of CSULB. We
sent a team to Las Vegas in Fall 2011 for the Everett V. Fox Case Competition who
successfully competed against 22 other university teams. Last spring, the College Bowl
team earned a second place finish at the 2011 College Bowl competition which was held
on our beautiful campus. Dr. Erlyana is taking a group of students to Taiwan this sum-
mer for our first study abroad course HCA 422I- Global Health Issues.
The health care industry is thriving as new jobs continue to develop and substantial
California State University,
government funding continues to channel into health care. Even with the state budget
cuts and declining revenues from the CSU system, our programs continue to grow.
The opportunities emerging in Health Care make our programs very appealing to stu-
dents. Student enrollment has doubled over the past five years, with the Accelerated
Master’s program becoming highly competitive. The Department of HCA may have
future opportunities to expand globally and to partner with other majors and disciplines
providing exciting new student learning opportunities.
I am proud of the accomplishments of our graduates, some of which are presented in the
Alumni News section of the newsletter. I consider myself very lucky to work with many
enthusiastic, intellectual, curious, and culturally and ethnically diverse faculty, staff, and
students. Making a difference in people’s lives inspires me every day, and I believe, as a
team, we are succeeding in training health care administration students with the highest
quality of education we can achieve under difficult budget conditions. I wish
you all a great summer.
Tony Sinay, Ph.D.
To learn more about Dr. Sinay visit:
Volume 7, Issue 1 Spring 2012
In this issue: In this issue:
SpeedTrack Donation 2 Alumni Network 7
Dr. Richard Tradewell 3 Alumni News 8
Student Awards 4 Advisory Board 9
Student Updates 5
College Bowl & Case 10
Study Abroad 6 Competition
H C A S p r i n g
Returning Graduate SpeedTrack’s Director of Strategy, Jeff Pratt,
introduced their Guided Information Access (GIA)
Facilitates Access to
platform for the OSHPD data to my graduate Strategic
Cutting Edge Technology Planning and Marketing class (HCA 530) this February.
Students found that SpeedTrack has a very user-
Tim Ogata, 1986 MSHCA Graduate
friendly interactive software program for use of
Health Care Administration Department instructors are OSHPD data. The energy and enthusiasm from the
constantly looking for ways to foster critical thinking class was tremendous – it was wonderful to see so
and engage students in the problem solving process. much excitement among a diverse group of students.
They also need to be able to access and analyze data
well. A commonly used and publicly available data “Our cause is to liberate data and enable non-technical
source for hospitals is the California State Office of people to freely explore and discover information
Statewide Health Planning and Development (OSHPD). locked in large, complex databases,” said Jeff Pratt.
The OSHPD data contains information for each Thanks to SpeedTrack’s generous in-kind donation,
inpatient, emergency room and outpatient record for Health Care Administration students and faculty have
every licensed hospital in the state each year. access to a highly sophisticated yet easy to use tool for
analyzing California hospital data (See http://
The OSHPD data set provides a wealth of information www.speedtrack.com/healthcare.php for more
for HCA students and faculty. The problem is that information). The software will be offered to faculty
there is so much data (over 16 million records added teaching other courses in the coming academic year.
each year on average) that it is extremely difficult to
grasp the totality of the information and gain
Janice Frates, Ph.D., Professor
understanding of what is meaningful.
CSULB Students to
Enter Tim Ogata (pictured above), a 1986 graduate of compete in Academic
CSULB’s Master’s program in Health Care Bowl
Administration. Since graduation, Tim has held
executive positions with University of California Irvine The 2012 College Bowl presented by Health Care
Health System, Kaiser Permanente Health Plan, Kaiser Executives (HCE) of Southern California was held at
UCLA on April 20th. The bowl will bring together six
Foundation Hospitals and now manages TakeCare Asia,
teams of health administration students from across
a health plan headquartered in Guam. Last fall, Tim Southern California. The 2012 College Bowl team
contacted me through the HCA Alumni Network with a consists of Eric Montion, Vi Tran, and Natalie
proposal regarding SpeedTrack, a tech company that he Whitlock (Traditional MSHCA Students).
was advising. He offered to donate access to
The College Bowl team is given a healthcare scenario
SpeedTrack’s technology that makes analyzing the
involving the various areas of concentration of health
information in the OSHPD data “fun and rewarding” – care administration curriculum including strategic
two words that are typically not associated with planning, process improvement, financial analysis, and
performing research on the OSHPD data. After seeing a much more. Each team is given the case two weeks
demonstration, several HCA faculty expressed interest before the competition and must develop and present a
in having access to the SpeedTrack software system for series of solutions to improve the healthcare
their teaching and student research projects. organization struggling in the case scenario.
H C A S p r i n g
Dr. Richard Tradewell
A transplant from tiny Lake California and other companies kept us busy. I later
Oswego, Oregon (population worked as hospital administrator for a psychiatric
3,000), I finished undergraduate hospital and as a behavioral health product manager
college at CSUF and immediately with Travelers Health Network.
went into combat of two very
different varieties. First, I served In 1989, my 19 year old son, Rob, had a traumatic brain
as an elementary school teacher injury that made it impossible to travel or work
working at Graham Avenue school in the heart of corporate hours. I went back to school at Claremont
Watts. Second, my Oregon draft board decided to Graduate University and completed my MBA and later
conscript me out of that job to serve the War in my Ph.D. My dissertation was a financial analysis of
Vietnam. Both of these experiences shaped my later 547 school districts (all districts with over 1,000 pupils)
life. focusing on use of teachers in the classroom. I found
wide discrepancies in school district performance
After ten months of combat with the U.S. Army 9th efficiency, making me a great believer in parental
Infantry Division in the Mekong Delta, I had school choice and competition.
imbedded into my consciousness the utter futility of
attempting to micromanage the affairs of the world I really recommend that students expose themselves to
- something we did not learn in Iraq or Afghanistan. a variety of work experiences. I learned in the school of
Little has changed. hard knocks of the 80 hour work week and commitment
to poverty and debt that accompany many
Graham Ave. school routinely graduated non– entrepreneurial start-ups, including mine. I learned the
readers into junior high school. Today it would be waste and inefficiency involved in civil service
called a failing school. There are many of them.
employment. I learned the stressful life and high pay
Again, little has really changed in 40 years. enjoyed by executives in Fortune 500 corporations.
There is a little of everything in a health care services
Desiring to avoid another full time stint in another career.
dysfunctional LA school, I qualified for a graduate
fellowship in Comprehensive Health Planning at U.S.C. The work experiences have informed my teaching. I
This paid tuition plus a small stipend which allowed me have taught economics, marketing, hospital
to complete an MPA degree and to enter the Los management, organizational theory, global health, and
Angeles County Chief Admin Office management both introductory classes, 202 and 402. I also taught the
training program. I had nearly ten years with the Public Policy Seminar class for Public Policy and
County, being promoted every year during my tenure. I Administration. I would love to see a quality health
had interesting jobs, including Director of the Alcohol policy program at HCA. My doctoral studies introduced
and Drug Program Office. However, I disliked both the me to countless examples of alleged market failures that
bureaucracy and organizational politics and decided I were replaced by government failures. Health care is a
did not want to stay. rich example of this pattern, with the PPACA being the
latest in a long history of reforming bad policy by
That last alcohol/drug assignment led me to form making it worse. There is opportunity for contribution
HelpNet, Inc. - a small company that contracted with in this field.
corporations to reduce behavioral health costs. We
would install Employee Assistance Programs, train
supervisors, and give all employees free access to brief
therapy (6 visits) with our contracted network of 200
therapists. Our contract with Certified Grocers of
H C A S p r i n g
Ronald E. McNair Program administrators we work to do what is in best interest for
By Marlene Luna the patients. We might not be operating or saving lives,
The McNair Scholars Program, but we are making sure that everything runs smoothly
named after the late Dr. and that there are sufficient funds to provide services to
Ronald E. McNair, is a those in need.
federal TRIO program. The
program is funded at 156 Southern California Kaiser Fellowship
institutions across the United Natalie Whitlock a Health Care Administration
States and Puerto Rico by graduate student at California State University, Long
the U.S. Department of Beach (CSULB), has become the first CSULB student
Education. It is designed to to receive the Southern California Kaiser Fellowship.
increase the number of students from underrepresented
segments of society and disadvantaged backgrounds Natalie will start the 24-month,
who have demonstrated strong, academic potential to postgraduate fellowship in July in
go on to graduate study. San Diego. The fellowship consists
of three rotations; the first two
The CSULB McNair Scholars Program prepares rotations are in a medical center or
students for doctoral studies by working close with medical office and the final rotation
them through their undergraduate requirements, is at Kaiser’s regional offices.
encouraging their entrance into graduate programs and
tracking their progress to successful completion of According to Kaiser Permanente,
advanced degrees. While in the program students The fellowship is structured to
research a particular subject of their interest. After maximize the learning opportunities for fellows as well
research is completed, students present their findings as to support the operational needs of the organization.
and later publish them. The goals of the fellowship program are to:
Identify promising candidates for management and
My name is Marlene Luna. I am a first generation future leadership positions within Kaiser
Latina student. As a McNair scholar I researched how Permanente.
the intervention program Hablando Claro influenced
Latina intergenerational female family dyads' Provide fellows with an educational and "hands-on"
communication and communication comfort about sex, experience that will contribute to their professional
STIs, HIV/AIDS, pregnancy, and condom use. In development, as well as to their understanding of
addition I also studied how the intervention influenced Kaiser Permanente.
their intention to test for HIV and use condoms. My Foster an environment that promotes and nurtures
mentor was Dr. Britt Rios-Ellis from the Health Science the development of future health services leaders.
department. After graduating this spring, I plan to
pursue a Masters in Public Health followed by a Create opportunities to enhance skills in project
Masters in Business Administration. After achieving development, strategic implementation, and
both of my masters I hope to be able to accomplish my operations management.
goal of opening a clinic.
Natalie has worked at various recovery centers for over
Majoring in Health Care Administration will help me five years as a utilization review director, quality
achieve my goal of someday being able to open a clinic coordinator and medication administrator. She earned
in Los Angeles that provides free services to young her bachelor’s degree Cum Laude in Psychology from
adults. In addition what I like the most about Health CSULB where she worked as a research assistant with
Care Administration is that, as health care Dr. William Kelemen on a nicotine study.
H C A S p r i n g
STUDY ABROAD - Argentina that you didn’t do than by the ones you did do. So
throw off the bowlines. Sail away from the safe harbor.
As a student of Dr. Brenda Freshman, I will never forget her Catch the trade winds in your sails. Explore. Dream.
lesson regarding Locus of Control, “You are in charge Discover.” Cynthia Vuguin
of your own destiny.” Being a full time student for 3
years at CSULB and working for 3 years at a pediatric
dental office, the routine wasn’t fulfilling anymore. I
was tired of the same responsibilities, the same campus
and the same environment. After months of planning, I
jumped on a plane to study abroad in Buenos Aires,
Argentina for 6 months during Fall 2011.
A friend from Buenos Aires University and
This experience reached beyond my expectations of Cynthia hiking the glaciers of El Calafate, Ar-
gentina in November 2011]
studying abroad. I studied at a private university and
completed 4 courses to complete my minor in Spanish.
I lived with a Argentine family where I learned about
the culture. Tango dancing was sensual, “yerba mate” Harshad Hapse
tea was delicious, the architecture was identical to that I am Harshad Hapse from India with a background in
of Europe, politics were intense and the language was Pharmacy. I always wanted to be in Healthcare, but
beautiful. My new daily routine for 6 months was an I realized during
amazing journey. my Pharmacy
school that I am
Unlike the United States healthcare system, Argentina more of a man-
offers a free health care system. Public medical facili- agement person
ties will extend their services to anyone for free with- than a clinical
out requiring looking at your passport or bank account. person. After in-
tensive research I
For this reason, immigration from Paraguay, Uruguay
decided to be a
and Bolivia has sky rocketed. On another note, Argen- part of the MHA
tina offers private hospitals for patients with higher program in CSULB. This degree has really helped me
income or those insured by an employer. Regardless, a understand the U.S Healthcare system and the role of
patient with or without a “peso” in their pocket will not healthcare administrators. This program is better than
be turned away when entering the emergency room. the MBA program because it focuses on healthcare
and business. The department has really experienced
As I tell my story today, my friends tell me how lucky faculty with a lot of community involvement. Through
I am and how they would love to study abroad. Schol- the internship class, I got opportunities to intern at a
arships, financial aid, CSULB Study Abroad office and few places. This has given me hands on experience and
helped me to narrow down my interests. The
our counselors/professors are available for support. I
Healthcare quality class really helped me understand
am getting accustomed to living in California again, the tools and applications in healthcare facilities which
searching for a new job and feeling “homesick” for my have helped me get a job in Quality/ Performance Im-
host family in Argentina. My decision to pack my bags provement in a hospital. This field is really interesting
and study abroad is definitely the best decision I have with many opportunities and a lot is needed to be done
ever made. As Mark Twain once said, “Twenty years to fix our healthcare system.
from now you will be more disappointed by the things
H C A S p r i n g
Taiwan Study Abroad—HCA 4221
Session I: June 25, 2012 – July 13, 2012
Taiwan Health Service Delivery System
Taiwan National Health Services
Financing and Health Insurance Payment
Hospital Accreditation by Governmental Entities
HIMS – Hospital Information Systems
Traditional Chinese Medicine
Long Term Care and NHI Reform
Sites Visited & Site Seeing:
China Medical University Hospital Visit
China Medical University Hospital Management
National Health Insurance Bureau
Center for Disease Control
Department of Health
Traditional Chinese Herbal Drug Manufacturing
City of Nan-Tou (Natural Scenery)
Acupuncture & Cupping
Multiple Days in Taipei
Total Cost (Estimate): Airfare $1,400
CSULB Tuition $822*
Medical Insurance $60
All accommodation is included from CSULB tuition. Morning meals will be provided. Student is
responsible for other meals and other personal expenses.
*Based on 3-unit course –tuition needs to be paid to by April 6, 2012 to reserve your spot.
H C A S p r i n g
Health Care Administration Alumni Network (HCAAN)
Events: Continuing a great partnership with Health Care Executives of Southern California (the regional chapter of the Amer-
ican College of Health Care Executives), CSULB-HCAAN worked to organize and sponsor three professional development
events in 2011.
“Accountable Care Organizations: Rewarding Providers for Improving Quality and Controlling Costs,” featured a distin-
guished panel of experts from COPE Health Solutions, HealthCare Partners and Peter Harbage Consulting who are
among the pioneers in this major initiative of the Patient Protection and Affordable Care Act of 2010, also known as
“Obamacare” in some circles.
Physician and nursing leaders from the Southern California Kaiser Permanente Medical Group, Orange County region,
and the Chief Medical Informatics Officer for the Memorial Care Health System co-presented on “Electronic Medi-
cal Records (EMRs): Healthcare’s Essential Tool of the 21st Century.” Attendees learned about “meaningful use”
of EMRs, a topic of attention in the Department’s Information Systems courses, and EMR implementation issues
with Kaiser’s HealthConnect EMR in Orange County.
“Use of Social Media and Online Networking: From Business Development to Career Development” was a seminar on
social media as it can be used in health care business development, marketing, promotions and communications –
as well as for career development and managing personal and organizational reputations. Panelists for this session
included senior hospital executives and consultants/authors who manage and monitor the use of social media for
outreach, education and social networking activities for a diverse range of health care organizations.
Community Service: A new activity during the past year for HCAAN has been involvement in volunteer service activities
such as cooking and serving food to the homeless clients of the Long Beach Rescue Mission. Plans are underway to sponsor
a movie night for families residing at the Ronald McDonald House whose children receive care at Miller Children’s Hospi-
tal on the Long Beach Memorial Medical Center campus. Contact HCAAN Secretary Tina Thuch, email@example.com, to
learn more and participate.
Mentor Program: Responding to keen student interest in working with alumni mentors in many different health care indus-
try sectors, the HCAAN mentorship Committee expanded its efforts to recruit and match students with practitioners who
provide career preparation advice and assistance in person, by phone or through electronic communication. Being a mentor
offers HCA alums an opportunity to share with students what they have learned through experience in a way that works best
for them. Students have found the experience so valuable that finding a mentor is now a requirement for those enrolled in
the internship course (which is mandatory for undergraduates and an increasingly popular elective with graduate students).
With the tremendous recent growth in the HCA Department’s undergraduate enrollment and the economic downturn, men-
tors are more important than ever!
Leadership Opportunities, Connections and Communication: The HCAAN leadership team welcomes new members,
and will elect new officers in summer 2012. The team meets the second Thursday of each month for phone conference calls
and a quarterly in-person meeting. Email HCAalumni49@gmail.com to learn more about joining!
Alums connect and communicate with each other through the CSULB Health Care Administration Alumni Network Group
on LinkedIn , as friends on a Facebook group (CSU Long Beach Health Care Administration Alumni Network) and
in-person at HCAAN professional networking events, informal social mixers
and community service activities. Use these tools to learn about your class-
mates and share news about yourself – and help job recruiters learn about you!
The HCA Department shares news of jobs from alumni through the HCA
alumni listserve. Be sure that Administrative Coordinator Deby McGill has
your updated contact information and share news of openings within your or-
HCAAN Social (l-r) (the late) George Pressler, Christina Thielst, John Seroka,
Tom Dougherty and Danielle Roby
H C A S p r i n g
Ardel Avelino (MS-AP, 2008) is Director
Steve Nguyen (MS, 1996) is Director of
of Quality Management at St. Mary
Customer Support, VA Office of IT,
Medical Center Long Beach
Desert Pacific Region
Paul Biagan (BS, 2002) is Marketing
Compliance Manager at CareMore
Jan Paolo Ocampo (BS, 2009), Research
Administrative Assistant, UC Irvine,
School Of Medicine-Dean's Office
Rick Desai (MS, 2000) is Chief Managed
Care Officer, USC Health System
Yvonne Rockwood (MS-AP, 2008) is
Chief Operating Officer, Kaiser South
Eric Haden (BS, 1998) is Regional Bay Medical Center
Medicaid Market Head, Aetna Health
Plan, Greater Nashville area
Janice Simon (BS, 2002) is a Senior
Business Analyst at Prescription
Roseanna Lam (BS, 2007) is a Solutions
Compliance Auditor at MES Vision
Leslie Soriano-Castelo (BS, 2002) is
Relations Manager, Placentia-Linda
David Le (BS, 2006) is a Clinical
Information Systems Analyst,
Laura Schatz-Tillar (BS, 1998; MS,
2003) is Human Resources Manager at
Deborah Ludke (MS-AP, 2009) is
The Guidance Center, Long Beach.
Administrative Officer, Advanced
Fellowships & Professional
Development, VHA Office of
Dinah Tomas (BS, 2006) is Provider
Relations Project Coordinator,
Ryan Meissner (MS-AP, 2009), is
Monarch Health Care
Account Executive/Underwriter at
Burnham Benefits Insurance Services
Gordana Vukotich (MS-AP, 2006) is
Diana Ngo (BS, 2006) is Marketing IPA Administrator, Advanced Medical
Supervisor at Nautilus Healthcare Management
H C A S p r i n g
Timothy C. Schwab, M.D., oped a scholarship program for HCA students during
F.A.C.P., M.H.A. this time and has had a number of employees graduate
from the program.
Chief Medical Officer, SCAN
Health Plan Randy Stone, Chief Financial
Officer of SCAN Health Plan
Dr. Schwab sets all of the SCAN In this role Mr. Stone has the
medical policies and is responsible responsibility for finance, risk
for strategic initiatives designed to enhance the health management, workplace services
care experience for members. He manages pharmacy and actuarial services.
and medical informatics, and oversees the medical di-
rectors within SCAN and the organization’s contract- Mr. Stone's career has spanned
ing medical providers. He served as site director in the over 30 years in the health care
Social HMO demonstration project activities and par- industry. Prior to joining SCAN in 2011, Mr. Stone
ticipated in development and implementation activities served for nine years as chief financial officer of L.A.
of 2nd generation Social HMO sites until the end of the Care Health Plan in Los Angeles, the largest public
demonstration in 2007. healthcare agency in the U.S. servicing 850,000 low-
income members and generating revenues exceeding
Prior to joining SCAN Health Plan, Dr. Schwab served $1 billion.
as Medical Director of Physicians of Greater Long
Beach, an independent physicians association. He also Before that he served as senior vice president and chief
practiced internal medicine for 10 years as a Partner financial officer of UniMed Management Company, a
with Harriman Jones Medical Group based in Long physician practice company consisting of seven sepa-
Beach, California. rate medical groups servicing nearly 500,000 commer-
cial and senior individuals. Prior to UniMed, he held a
Dr. Schwab participates in several professional organi- number of senior positions at Talbert Medical Manage-
zations and formerly served as President for both the ment Co. and FHP International, Inc.
California and the Long Beach Societies of Internal
Medicine. Dr. Schwab serves on the California Mr. Stone has been involved with the HCA department
Olmstead Committee; was a delegate to the 2005 since the early 1990's. He has been a presenter at the
White House Conference on Aging; and has played an Health Administration conference, as well as a speaker
active role in several committees of the American Soci- at a number of student classroom discussions. Mr.
ety of Internal Medicine and the American College of Stone is an alumnus of California State University,
Physicians. Long Beach earning both an MBA in accounting/
finance and a bachelor's degree in business manage-
Dr. Schwab received a Doctor of Medicine from the
ment and accounting.
University of Colorado and completed his residency in
internal medicine at St. Mary Medical Center, part of
the UCLA system, in Long Beach. He holds a Mas- DR. GRACE REYNOLDS
ter’s Degree in health administration from the Univer-
sity of La Verne and a Bachelor of Science degree Dr. Grace Reynolds won the Early Academic Career
from Colorado State University.
Excellence Award . The award recognizes the out-
Dr. Schwab has been involved with CSULB since the standing and extraordinary academic and professional
late 1990s as a member of the Center for Health Care achievements of faculty members who are at the early
Innovation and the HCA Department Advisory Boards stages of their career and who have made major contri-
and as a guest lecturer on managed care. SCAN devel- bution to the profession and university.
Department of Health
Care Administration 2011
University, Long Beach
1250 Bellflower The 2011 college bowl was put on by the Health Care Executives of Southern California
Boulevard and hosted by CSULB. Healthcare Administration students from UCLA, USC, Loma
Long Beach, CA 90840 Linda, CSU San Bernardino, CSU Northridge, and CSU Long Beach competed in the
-4903 competition. The teams were given two weeks to develop a five year strategic plan to turn
around a small community hospital. An executive summary was submitted along with a 15
Office Hours minute presentation followed by a 5 minute question and answer session. A panel of judges
Monday through consisted of several local hospital executives.
Friday The competition was a great opportunity to meet
9:00 am - 1:00 pm & fellow HCA students from other programs as well as
2:00 pm - 6:00 pm network with the local executives. While the
competitive spirit was certainly there, the atmosphere
remained fun. For students, it was an excellent
experience to see real world decisions made by
Tel: 562-985-5694 executives.
Fax: 532-985-5886 This year’s team took second place in the
E-mail: competition. The 2011 College bowl team consisted
firstname.lastname@example.org of Brian Gorrill, Tanya Ho, and Michelle Rodriguez
Photo: L to R : Dr. Tony Sinay, Tanya Ho, Michelle Rodriguez
and Brian Gorrill.
We are on the web
departments/hca/ Everett V. Fox Case Competition
Last October, three of our Healthcare The three of us thoroughly enjoyed the
The Department of Administration graduate students experience and the networking
Health Care Administra- participated in the 16th Annual Everett opportunities presented at a
tion has relocated to the V. Fox Case Competition, held concurrent National Association of
HHS2 building. Our n Henderson, Nevada. The CSULB Health Services Executives' conference.
main office is in HHS2- team, comprised of Vi Tran, Michele We got a chance to network with
118. You can find the Rodriguez and Aamir Farooq, was one national organizations and our fellow
department chair, Dr. of 22 teams competing from across the Master's-level students, have our
country. These teams were asked to resumes reviewed, and listen to lectures
Tony Sinay, the admin-
deliver a 20-minute oral presentation given by esteemed healthcare
on how a patient-centered medical professionals. We even had a little fun...
Deby McGill and the home could improve the delivery of
Accelerated Program diabetic care to a patient population in
Coordinator, Natalie Birmingham, Alabama. Students were
Whitehouse-Capuano in evaluated on innovative ideas and the
the main office. Full- financial feasibility of their models. Our
time faculty can be found CSULB team worked tirelessly in
in the FOA offices locat- rehearsing and refining the
ed adjacent to the HHS1