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					                                                                      Quality Improvement Tools
                     South West LHIN                                  SIPOC Map (Template)
                                                             What are the start and end
Who are the suppliers for our What do the suppliers provide     points of the process    What service does the process   Who are the customers for our service?
          service?                  to my process?          associated with the problem    deliver to the customer?    What are their requirements for performance?
                                                             and, the major steps in the
                                                                      process?
        Suppliers:                     Inputs:                         Process:                   Output:                              Customers:
                                                                                                                            Customer
                               1                                                                                                                    Customers
                                                                                          1                               Requirements




                                                            Trigger
 1                             2
                                                                                          2
                               3
                                                                                          3
                               4
                                                             1                            4
 2                             5
                                                             2                            5
                               6
                                                             3                            6
                               7
                                                             4                            7
 3                             8
                                                             5                            8
                               9
                                                             6                            9
                              10
                                                             7                            10
 4                            11
                                                             8                            11
                              12
                                                            Stop




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                                           Quality Improvement Tools
      South West LHIN                      SIPOC Map (Template)
                               INPUT                         OUTPUT
SUPPLIER            INPUT                     PROCESS                    OUTPUT   CUSTOMER
                            REQUIREMENTS                  REQUIREMENTS

                                              STEP 1


                                              STEP 2


                                              STEP 3


                                              STEP 4


                                              STEP 5


                                              STEP 6

				
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posted:10/27/2012
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