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					                                                                                                            Underway Projects




                  Project                                               AMPS Priority         Cost         Comments                                                                                        = High Priority Projects
     Underway 2011                                                                                         Priority: 1000 high, 750 medium plus , 500 medium, 250 lower
          Infrastructure                                                      500
   1              NAS Disk Space                                          *   1000           $44,000       Addl'l 4 terabytes for Yardi restores and MS Exchange / backups SQL Server; SharePoint; etc.
                                                                                                           I conjunction with data center construction.
   1             Juniper Upgrades - Phase II                              *   500                          Remaining AMPs: Gilpin, Fay Tower- during data center construction
   1             Admiral Cleanup                                              500                          Remove equipment; Relocate fiber; following Procurement relocation
   1             Admiral AC relocation                                        1000                         Failed inspection - Securing quotes for new backup unit
   1             NAS data migration                                       -   1000                         Remaining data from 901 servers. By end of July in conjunction with data center construction.

                 Remaining Circuit Decommissions (ATM)                        500                          Old Brook underway (DSL upgrade from ATM); 918 ATM to be removed at contract expiration

   1                Decommission Idlewood                                 *   500                          Currently ATM; awaiting disposition; could be possibly be eliminated
   1                Calhoun                                               *   500                          Old ATM circuits should be removed once other ATM circuits are removed.
   1                918                                                   *   500                          ATM circuit to be removed when contract for circuit expires - in Progress
   1                Hospital Street                                       *   500                          ATM circuit to be removed when contract for circuit expires 6/11; uses fiber
                 Remaining Circuit Upgrades (MPLS)                            1000
   1                1812                                                      1000                        Completed
   1                Calhoun                                                   1000                        Cut over TLS circuits on April 15th this will be an outage.
   1                901 circuit upgrades                                      1000      +$1,700 per month In Progress of cut over to 20 mbps (2x)
   1             Life Cycle Server Upgrades                               *   1000                        Virtualization; planned in conjunction with Data Center Build out but not waiting
   1             Data Center Relocation                                   *   1000           $168,000     Construction began in February 24 ($93,000)
   1                Risk Mitigation; Planning for cutover                     1000                        August for documented cutover plan
   1             Shutdown VITA ISP link and relocate old VPN to 1812.     *   1000        ($500) / month Requires rollout of new SSL VPN; cost of $500 per month; start in July; training for laptop
                                                                                                          users first; eliminate cisco VPN - see 23/24
   1              Rollout SSL VPN                                             500                         Remote access via Internet
   1              Eliminate Cisco Client VPN                                  500
   1                 SyCom VPN cutover                                        750                          SyCom VPN changes; mid-July
           Desktop Refresh - Life Cycle Upgrades                          *   1000            capital      Roll out under way
           Application and OS Software                                        500                          Roll out under way
   1              Office 2010 including Outlook                           *   500                          Roll out under way
   1              Windows 7                                               *   750                          Roll out under way
           Build System Center servers for managing images                    750                          Complete
   1                 Package Operating System                                 750                          Windows 7
   1                 Package Applications                                     750                          Office 2010
   1                 Rollout new desktop images                           *   750                          for machines not replaced
   1              Develop and Rollout Training or Support                 *   750                          Scheduled for April and May
           MS Exchange - Messaging Upgrade                                    1000                         Complete; MS Exch 2010
   1              Upgrade to Exchange 2010                                *   1000                         underway; complete by end of Dec 3, 2010. Completed
   1              Blackberry Server patches                               *   1000                         Weekend outage; reinstall in conjunction with Exch Upgrade Completed
   1              Upgrade Unity                                           *   1000                         Patch Cisco Unity Completed
   1              Barracuda SPAM firewall relocation                      *   1000                         from 901 to 1812 Completed
   1       Build Email High Availability                                      750                          SOW to engage SyCom scheduled for June 2011
           Document and Email Management                                      500
   1              Barracuda Email Archiving                               *   750             $8,000       Installed; Knowledge transfer completed in February
   1              Document Classification and Archiving                       500                          Ties in with Legal / Policies
   1              E-discovery                                                 500                          Ties in with Legal / Policies
   1              FOI Response                                                500                          Ties in with Legal / Policies
           EBS - Yardi
   1              Phase I                                                 *   1000                         cleanup underway
   1              Phase II                                                *   1000                         Parcel Management - planned for April 2011
   1              Portal                                                  *   500                          Requires Yardi Maintenance to be reinstated
   1              HCVP decision                                           *   1000                         Contractual issues outstanding
   1              Accounts Receivable                                         1000                         Commitment made for April 1 for local lockbox - revised
           VisualHOMES - ISSI                                                 500
   1              New hardware needed                                                                      server approximately $5,000.00
   1              SQL Server 2008 Database                                    500                          Required for VH; Native re-install ?; Storage Hardware required; Status update and Plan
                                                                                                           needed
   1             Yardi Evaluation                                             1000                         Financials are not attractive. Cost of conversion are about $70,000 which must be funded.
   1       Case Management and Relocation                                 *   1000                         Review of Yardi Resident Services functionality scheduled for April 2011
                 Tracking at a Glance                                     *   1000                         Must interface with Yardi; allow 2 months for contract




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                                                                                              Underway Projects




                Project                                           AMPS Priority    Cost      Comments                                                                                      = High Priority Projects
     Underway 2011                                                                           Priority: 1000 high, 750 medium plus , 500 medium, 250 lower
   1      Computer Lab relocation                                   *   500                  Separate network and internet connection completed. Aztec training and Wiindows 7 / Office
                                                                                             upgrades underway. Security upgrade needed (firewall and web filter.) Procedure and Policy
                                                                                             needed for RRHA training use of the Resident Services computers.
           Wireless at RRHA                                             500
   1             901                                                    500                  Working in LCR - needs mounting in ceiling; plan needed for any expansion
   1             1812                                                                        Working in 1812 - needs mounting in ceiling; plan needed for any expansion
   1             Calhoun                                                500                  Requires budgeting; future; $1,000 per access point; study needed to determine no. of acces
                                                                                             points
   1              Public Safety                                         500                  Requires budgeting; future
           Police Department                                        *   750                  relocation completed; server build Complete
   1              Additional server with storage                    *   750                  Video and storage coming; requires budget
   1              IP cameras                                        *   750                  budget
   1              Vector Video Access                               *   500                  requires new PC
   1              Emergency Phone(s)                                *   500                  at gate
           Internet                                                     500
   1              Website Hosting and Content Management            *   500       $8,600     Contract awarded
           Telephony                                                    500
   1              Cisco Unified Messaging Upgrade                                            waiting on updated quote
   1              Cisco Agent Licenses                                  500                  TBD; dependent upon Customer Service initiative
           SharePoint                                                   500
   1              SharePoint / MOSS server upgrade                  *   500                  after desktop rollout - summer 2011
   1              Intranet look and feel management                 *   500                  Enlist design / marketing team
   1              Document Sharing                                  *   500
   1              Policies and Procedures                           *   500                  Maxine charged with reviewing
   1       Data Cleanup                                             *   1000                 USAC Subcommittee to address
           Information Security and Audit Issues                    *   1000
                  Update Policies and Procedures                    *   1000                 completed
                  Approval of Policies needed                           1001                 completed
                  IS Awareness Program                              *   1002                 completed - Febuary 2011
           Information Security and Audit Issues                    *   1000      $260,000   Requires external assistance
   1              Disaster Recovery / Emergency Preparedness        *   1000                 Data center is a prerequisite
   1              Disaster Recovery Site and Testing                *   1000
   1              Business Impact Analysis                          *   1000                 Authority-wide project
   1              Business Continuity Testing                       *   1000                 Authority-wide project
   1              Policies and Procedures                           *   1000
   1              Change Management                                 *   1000                 Implemented for Yardi - IT is evaluating a change management application
   1       HTVN HR Training via desktop                             *   1000                 Bandwidth and Throughput Monitoring/Management Issues; Test planned for May
   1       Video Conferencing for CEO                                   1000                 On hold CEO driven
                  Review of LifeStyle product vs. CISCO Cloud
   1       TV in Lobby                                                  1000                 cable pulled; awaiting direction


  69             Number of Active Projects




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                                                                                             Future Projects




      Future Projects                      Project                         AMPS   Priority Cost     Comments                                                     = High Priority Projects
      Future - Requires a governance process to prioritize                         1000             Priority: 1000 high, 750 medium plus , 500 medium, 250
                                                                                                    lower
  1        Imaging and Workflow                                                    500
                       Document Imaging                                     *      500
                       Automated Workflow                                   *      500
           Internet Presence - www.rrha.com                                        500
  1                    Content Management                                   *      500
  1                    Extranet                                             *      500
  1                    Yardi Portal                                                500              PCI Compliance?
           IT Operations Improvements                                              500
  1                    Service Support and Service Delivery Improvements    *      500              Internal KPI improvements; high availability
  1                    ITIL Processes evaluation                                                    change management; incident management; problem
                                                                                                    management; release management
           Infrastructure                                                          500
  1                    Pilot and Rollout Virtual Desktops to AMPS           *      500              deferred
  1                    Pilot and Rollout Virtual Desktops to COCC                  500              deferred
  1                    Expansion of Wireless - Study                               500              Calhoun, Public Safety - study needed for access point
                                                                                                    determination
                      Ongoing Maintenance                                   *      500              See next tab
  1        Application Enhancements                                                500              TBD
                      Network Neighborhoods                                 *      500              Definiition and Commitment needed
           Telephony                                                               500
  1                   Broadcasting / Speakers                               *      500              Emergency notifications; component of Disaster Recovery
  1                   Presence                                              *      500              Unified Communications; can I reach you?
                      Customer Service Requirements?                               500              unknown
  1        HR Ceridian                                                             750
                      Upgrade to SQL Server or                                     500              Work around (remote access to server) in place
                      Convert PR to ASP Hosting services                    *      500
           Yardi                                                                   500
                      Yardi Voyager Requirements                                   500
  1                   ETL - Just in Time Purchase Interface                        750
  1                   Check Scanning                                        *      500
  1                   Bar Coding and Scanning of Invoices                   *      500
  1                   Inspection Handhelds                                  *      500
  1                   Future HUD Requirements                               *      500
  1                   Evaluate in-house hosted Yardi                               500
  1                   Yardi Portal                                                 500
  1                      Resident Portal                                    *      500              Online rent statements, online payments, service requests'
  1                      Resident Outreach                                  *      500              Calendars, Resident Blogs, Emergency Services
  1                      Online Wait List                                   *      500
  1                      Attracting Residents                               *      500              Content Management for Property Managers
  1                   Other Requirements                                    *      500
  1        Internal Web Meetings                                            *      500              via SSL VPN; Project needed
           Police Department
  1                   Video                                                 *      500
  1        Computer Equipment Disposal                                      *      500              Authority- wide initiative needed
  1        GPS
                      HCVP has requirements                                        500              Not an IT issue
  1        SmartPhones / Foreign Devices Support
                      Decision needed on level of support provided                 500              Executive management would like iPhone/iPad Support

 30                   Number of Future Projects


 99                   Total Projects




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                                                                              Ongoing Maintenance Expense



Ongoing Maintenance                                                           Comments                          Costs     AMPs
  1    Service agreements / Help Desk
            Numara / TrackIt                                Help Desk Software for Tracking and Invnetory   $    11,964    *
            Iron Mountain                                   Offiste backup for data                         $     1,743    *
            SyCom Help Desk                                 Outsourced Help Desk                            $    54,180    *
            Backup site e.g. Peak10                         Future                                          $    48,000    *
       Total Service Agreements

   2    Software licenses and maintenance
             Microsoft and true up-Software Assur           Annual Maintneance for Servers and Desktops     $    75,616    *
             Microsoft Server maintenance                   included
             WebSense (Enterprise / Filtering)              Internet Filtering and Protection
             Backup Exec/Symantec                           Backup software                                 $     6,027    *
             Norton Anti-Virus / Symantec                   Malware Software                                $       -      *
             Yardi EBS software                             Business System Maintenance                     $   134,250    *
             AIX Maintenance - Sftware                      Legacy MLS System Maitnenance                   $       606    *
             Verisign 1 yr / OWA                            Digital signatures                              $     1,015
             BlueCoat WebPulse - Facebook Solution          Facebook Malware protection                     $     4,641
             VMWare support                                 Muliple servers on a single server solution     $    14,000    *
        Total Software licenses and maintenance

   3    Hardware maintenance - network based
             JUNIPER                                        Network switches and communication gear         $    24,000    *
             JUNIPER 2                                      Phase II                                        $     4,532    *
             BlueCoat Proxy Appliance                       Firewall, Filetering, Remote Access Soultion    $     1,992    *
             NetApp support                                 Network Disk drive                              $    20,447    *
             Barracuda                                      SPAM filtering                                  $       876    *
             AIX Maintenance - Hdware                       Legacy MLS System Maintenance                   $     5,849    *
             LCD AV Equipment Maint                         Overhead device                                 $     2,000
             Security Monitor Computer Room ($72/quarter)   Physical security                               $       297
             Barracuda Mail Archiving                       eDiscovery Solution - Legal and FOI             $     7,324    *
             Precision Power                                1812 UPS Support                                $     4,627
             add IT portion of Copier Costs                 Copier                                          $     3,376
        Total Hardware Maintenance

   4    Internet
             RRHA Website / DNDS                            Internet Hosting                                $     8,590    *
             Domain name fees                               Internet domain names                           $       400    *
             Paetec/PLANIT                                  Circuit Costs                                   $    95,268    *
             Circuit Upgrades                               Circuit Improvements for network                $    16,800    *
        Total Internet

   5    Telephone - IT Portion of telephone expense
             VITA, Verizon, NextTel allocation              Telephone Expense                               $    32,592    *
             CISCO                                          Old switch and network gear; VOIP phones        $    22,953    *


        TOTALS                                                                                              $   603,964




C:\Docstoc\Working\pdf\3199e37c-b09b-452c-aa84-c8475fd62cc5.xls OnGoing Maint                                                    10/26/2012

				
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