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					Global Campus

 Southeast Region:
  Atlanta, Georgia




                     Atlanta, GA
                        Atlanta, GA
                     Overview & History
• Opened: 1995
• The Troy University Atlanta location was originally location at the Atlanta Federal
  Building in downtown. Classes were originally designed for federal employees only, but
  by 1998 the Atlanta Site had opened a second downtown location and offered classes to
  the general public for the first time.
• In 1999, the Troy University Atlanta location moved to the northern Atlanta
  neighborhood of Dunwoody. The new facilities included four classrooms and a computer
  lab. The graduate programs at that time were expanded to four. Troy University’s Atlanta
  location moved again to its present location in the Perimeter Center building in Sandy
  Springs/Dunwoody, Georgia area in 2004.
• Current Address: 1117 Perimeter Center West, Suite N101
                       Atlanta, GA 30338
• Current Degree Programs:
  - Associate’s Degrees: Business and General Education
  - Bachelor’s Degrees: Business Administration
  - Master’s Degrees: Business Administration, Elementary Education, Human Resource
    Management, Management, Post Secondary Education, and Public Administration


                                                                               Atlanta, GA
Atlanta, GA
Atlanta, Georgia
            Programs Offered in Atlanta
Atlanta, Georgia:
•    Associate of Science in Business
•    Associate of Science in General Education
       –   Concentration in Business Administration
•    Bachelor of Science in Business Administration:
       –   General Business Major
              •   Concentration in General Business
       –   Management Major
              • Concentration in General Management
              • Concentration in Human Resource Management
•    Master of Business Administration
       –   Concentration in General Management
       –   Concentration in Information Systems
•    Master of Public Administration
       –   Concentration in Education
       –   Concentration in Environmental Management
       –   Concentration in Government Contracting
       –   Concentration in Healthcare Administration
       –   Concentration in Justice Administration
       –   Concentration in National Security Affairs
       –   Concentration in Non-Profit Management
       –   Concentration in Public Human Resource Management
       –   Concentration in Public Management
•    Master of Science in Education - Elementary Education (K-6) Traditional
•    Master of Science in Human Resource Management
•    Master of Science in Management
       –   Concentration in Healthcare Management
       –   Concentration in Human Resource Management
       –   Concentration in Leadership and Organizational Effectiveness
•    Master of Science in Post-Secondary Education
       –   Concentration in Foundations of Education
       –   Concentration in Instructional Technology




                                                                               Atlanta, GA
Associate of Science in General Education

•   Concentration in Business Administration




                                               Atlanta, GA
            ASGE: Atlanta – AY 2009-2010
            Expected Outcomes and Results
•   Writing Proficiency (EO1)
     – Students will identify the conventions of standard written English using prose
       passages on the MAPP Examination. The students will score at or above the
       40th percentile of 113.
          • Fall 2009, (n=1) mean = 117; expectation exceeded
          • Spring 2010 – Report available after testing is complete
          • Summer 2010 – Report available after testing is complete



•   Reading Assessment (EO2)
     – Students will demonstrate their ability to determine the contextual meaning of
       written text using reading passages on the MAPP Examination. The students
       will score at or above the 40th percentile of 116.
          • Fall 2009, (n=1) mean = 120; expectation exceeded
          • Spring 2010 – Report available after testing is complete
          • Summer 2010 – Report available after testing is complete




                                                                               Atlanta, GA
      ASGE: Atlanta – AY 2009-2010
    Expected Outcomes and Results (Continued)
•   Critical Thinking Assessment (EO3)
     – Students will demonstrate their critical thinking skill by drawing valid
       conclusions from arguments presented in passages on the MAPP Examination.
       The students will score at or above the 40th percentile of 109.
          • Fall 2009, (n=1) mean = 111; expectation exceeded
          • Spring 2010 – Report available after testing is complete
          • Summer 2010 – Report available after testing is complete



•   Mathematics Assessment (EO4)
     – Students will be able to solve mathematical problems using properties of
       numbers on the MAPP Examination. The students will score at or above the
       40th percentile of 111.
          • Fall 2009, (n=1) mean = 111; expectation met
          • Spring 2010 – Report available after testing is complete
          • Summer 2010 – Report available after testing is complete




                                                                           Atlanta, GA
             ASGE: Atlanta – AY 2009-2010
           Expected Outcomes and Results (Continued)
•    81-90% of students will be satisfied with library resources. (E05)
       – Result: 2009 student survey indicates 100% satisfaction.
       –    (*2009 survey was 2 out of 2. 0 rated average, 0 rated fair, and 0 rated poor.)
       – Expectation exceeded.
•    81-90% of students will be satisfied with faculty use of technology. (EO6)
       – Result: 2009 student survey indicates 100% satisfaction.
       – (*2009 survey was 4 out of 4. 0 rated average, 0 rated fair, and 0 rated poor.)
       – Expectation exceeded.
•    81-90% of graduating students will consider the overall quality of their
     academic program to be satisfactory. (EO7)
       – Result: 2009 student survey indicates 80% satisfaction.
       –    (*2009 survey was 4 out of 5. 0 rated average, 1 rated fair, and 0 rated poor.)
       – Expectation not met.




*The responses are so low that they should not be generalized to the whole student body

                                                                                              Atlanta, GA
         ASGE: Atlanta – AY 2009-2010
      Expected Outcomes and Results (Continued)

•   90% of graduating students will consider the availability of faculty to be
    satisfactory. (EO8)
      – Result: 2009 student survey indicates 50% satisfaction.
      –   (*2009 survey was 4 out of 4. 1 rated average, 0 rated fair, and 1 rated poor.)
      – Expectation not met.
•   81-90% of students will be satisfied with tutorial support.(EO9)
      – Result: 2009 student survey indicates 75% satisfaction.
      –   (2009 survey was 3 out of 4. 0 rated average, 0 rated fair and 1 rated poor.)
      – Expectation not met.
•   80% of the graduating students will consider the instruction in their major
    courses to be satisfactory. (EO10)
      – Result: 2009 student survey indicates 80% satisfaction.
      –   (*2009 survey was 4 out of 5. 0 rated average, 1 rated fair, and 0 rated poor.)
      – Expectation met.


*The responses are so low that they should not be generalized to the whole student body
                                                                                            Atlanta, GA
       ASGE: Atlanta – AY 2009-2010
     Expected Outcomes and Results (Continued)
•   Ten students will complete their Associate of Science in General Education
    each year. (EO11)
     – Total of 4 students completed their degree in Fall 2009.
     – Expectation not met.
•   Students enrolled in the ASGE will be at least 10 per year. (EO12)
     – Fall 2009 – 189 students were enrolled in program.
     – Expectation exceeded.




                                                                      Atlanta, GA
    Bachelor of Science in Business Administration:

•   General Business Major
     – Concentration in General Business
•   Management Major
     – Concentration in General Management
     – Concentration in Human Resource Management




                                                    Atlanta, GA
      BSBA Plans and Improvements
•   Based on prior assessment activities over the past three years, the
    Management program has implemented several improvements, including:
     – 1.More rigorous Master Syllabi
     – 2.Introduction of required readings – MGT4479 pilot
     – 3.Stronger prerequisites




                                                                  Atlanta, GA
               BSBA - Management Major
                  Learning Outcomes
•   Upon completion of a Management major, the student will be able to:

    1. Demonstrate a general knowledge of business theories and concepts, including
    functional areas.
     –   70% of management majors are expected to be within one standard deviation of the
         national average on the Major Field Achievement Test in Business.
     –   2006-2007-72% of students met the goal.
     –   2007-2008-70% of students met the goal.
     –   2008-2009-50% percentile – standard is met
     –   2009-10 – 25th percentile – standard is not met

•   2. Demonstrate effective writing skills, as measured by passing a standardized writing
    assessment with a score of 60% or higher to be administered in BUS 3382, Business
    Communications.
•   2006-7 No standardized assessment
•   2007-8 No standardized assessment
•   2008-9 No standardized assessment
•   2009-10 No standardized assessment




                                                                                       Atlanta, GA
            BSBA - Management Major
            Learning Outcomes (cont.)
•   Upon completion of a Management major, the student will be able to:

    3. Demonstrate critical thinking skills, as measured by passing a critical thinking standardized
    exam with a score of 60% of higher to be administered in MGT 4476, Strategic Management.
•   2006-7 No standardized assessment
•   2007-8 No standardized assessment
•   2008-9 No standardized assessment
•   2009-10 No standardized assessment

    4. Recognize, understand and apply the basic concept of the law and its importance to business.
    70% of TROY management students score within one standard deviation of the national average
    on the law subscale on the MFT. (LAW 2221) (expected outcome)
      – 2006-2007 81% of the students met the standard. (actual outcome) The goal was met.
      – 2007-2008 53% students met the standard. (actual outcome) The goal was not met.
      – 2008-9-65th percentile standard is met. (actual outcome)
      – 2009-10 – 25th percentile, standard is not met (actual outcome)




                                                                                             Atlanta, GA
         Management Major Outcomes
•   Upon completion of a Management major, the student will be able to:

    5. Demonstrate knowledge of general management principles. Mastery of subject
    will be demonstrated by a score of 70% of the management students will score 60%
    or higher on a standardized management test.
     –   2006-7 No standardized assessment
     –   2007-8 No standardized assessment
     –   2008-9 No standardized assessment
     –   2009-10 No standardized assessment




                                                                             Atlanta, GA
     Master of Business Administration
•    Concentration in General Management
•    Concentration in Information Systems




                   MBA Program - Atlanta
                Head Count And Graduation Data
Teaching Location            Student Headcount         Graduation Number
                          2008-2009      Fall 2009   2008-2009    Fall 2009
Global Campus
-Southeast Region
    • Atlanta                132            154         21           51
    • Augusta                25             20          5             6



                                                                     Atlanta, GA
    MBA Program Assessment Procedures

•   The MFT for the MBA developed by Educational Testing Services
    is used as the external benchmark and is taken online/proctored in
    the capstone MBA 6611 course.

•   Satisfaction data are collected by Institutional Research, Planning,
    & Effectiveness.




                                                                   Atlanta, GA
                  MBA – Atlanta, GA (EO’s 1-6)
                                                                                                   Expectation
Expected Outcome                                                                Results
                                                                                                   Status
EO1: Students will demonstrate the ability to analyze the external              2009-2010 – 20th   2009-2010 –
environment for planning purposes. This will be measured by                     percentile         Expectation not met
performance on the MFT-MBA Marketing subscale with an expectation
that students will score in the 50th percentile.
EO2: Students will demonstrate the ability to segment markets for planning      2009-2010 – 20th   2009-2010 –
purposes. This will be measured by performance on the MFT-MBA                   percentile         Expectation not met
Marketing subscale with an expectation that students will score in the
50th percentile.
EO3: Students will demonstrate the ability to analyze organizational            2009-2010 – 25th   2009-2010 –
structure. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in
the 50th percentile.
EO 4: Students will demonstrate the ability to analyze management control       2009-2010 – 25th   2009-2010 –
scenarios. This will be measured by performance on the MFT-MBA                  percentile         Expectation not met
Management subscale with an expectation that students will score in
the 50th percentile.
EO5: Students will demonstrate the ability to calculate risk and return. This   2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale                 percentile         Expectation not met
with an expectation that students will score in the 50th percentile.
EO6:Students will demonstrate the ability to calculate cost of capital. This    2009-2010 – 5th    2009-2010 –
will be measured by performance on the MFT-MBA Finance subscale                 percentile         Expectation not met
with an expectation that students will score in the 50th percentile.


                                                                                                            Atlanta, GA
                MBA – Atlanta, GA (EO’s 7-11)
Expected Outcome                                                        Results                   Expectation
                                                                                                  Status
EO7: Students will demonstrate the ability to calculate security        2009-2010 – 5th           2009-2010 –
valuation. This will be measured by performance on the MFT-             percentile                Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.
EO8: Students will demonstrate the ability to calculate break-even to   2009-2010 – 20th          2009-2010 –
support decision-making. This will be measured by performance           percentile                Expectation not met
on the MFT-MBA Finance subscale with an expectation that
students will score in the 50th percentile.

EO9: Students will demonstrate the ability to analyze financial         2009-2010 – 20th          2009-2010 –
statements. This will be measured by performance on the MFT-            percentile                Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO10: will demonstrate the ability to determine make or buy             2009-2010 – 20th          2009-2010 –
decisions. This will be measured by performance on the MFT-             percentile                Expectation not met
MBA Finance subscale with an expectation that students will
score in the 50th percentile.

EO11: 80% of graduating students will evaluate their preparation for    2009-2010 : 65.3% of      2009-2010 –
employment as good or excellent                                         seniors evaluated their   Expectation not met
                                                                        preparation for
                                                                        employment as good or
                                                                        excellent


                                                                                                           Atlanta, GA
               MBA – Atlanta, GA (EO’s 12-15)
Expected Outcome                                         Results                                   Expectation
                                                                                                   Status
EO12: 80% of graduating students will evaluate their     2009-2010 : 65.1% of seniors              2009-2010 –
preparation for further education as good or excellent   evaluated their preparation for further   Expectation not met
                                                         education as good or excellent


EO13: 80% of graduating students will evaluate overall   2009-2010 : 65% of seniors                2009-2010 –
TROY experience as good or excellent                     evaluated their overall TROY              Expectation not met
                                                         experience as good or excellent



EO14: 80% of graduating students will report that they   2009-2010 : 68.4% of seniors              2009-2010 –
would definitely yes or probably yes attend TROY         reported that they would definitely       Expectation not met
again.                                                   yes or probably yes attend TROY
                                                         again.

EO15: 80% of graduating students will report that they   2009-2010 : 69.1% of seniors              2009-2010 –
will recommend their academic program as definitely      reported that they will recommend         Expectation not met
yes or probably yes.                                     their academic program as definitely
                                                         yes or probably yes.




                                                                                                            Atlanta, GA
MBA Program - 2010-11 Plans for Improvement


•   The MFT for the MBA will continue to count as 10% and the internal Capstone
    exam as 20% of each student’s grade in the capstone course.
•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year.
•   Analysis of sub-scores for the MFT will enable more precise determination of
    weaknesses in curriculum and improve course content to focus more on specific
    functional areas. There has been improvement, but greater emphasis is warranted.
•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use. Currently,
    there is less of an emphasis in the MBA program on objective tests. Instructors
    teach students to analyze a situation and make recommendations. Then on the
    capstone exam they are asked more factually-based objective questions which cause
    a severe disconnect. Consequently, faculty will be asked to improve our scores in
    both areas by having exams throughout the program that include a combination of
    objective questions (to ensure factual learning) and cases (to develop analytical
    skills).




                                                                             Atlanta, GA
             MBA Program – Atlanta
          2010-11 Plans for Improvement
•   CAPSTONE EXAM
     – A committee is currently working on a revised capstone exam that will
       provide better linkage between the exam and the program student learning
       outcomes as well as provided improved assessment and analysis of those
       SLOs. Assessment of the validity of this exam will be emphasized.
     – Plans for implementation of additional expected outcomes that will
       measure the following:
          • Students ability to complete an environmental scan and internal audit for a
            service or manufacturing organization.
          • Students ability to assess the current financial as well as overall status of an
            organization.
          • Students ability to create a strategic plan that incorporates common
            management tools and uses information from the environmental scan and
            internal audit.
          • Students ability to demonstrate knowledge of ethics as principles that guide
            decision making and behavior in organizations.
          • Students ability to demonstrate knowledge of Accounting, Economics, Finance,
            Marketing, and Management theories concepts, and practices as applied to an
            organizational context.

                                                                                      Atlanta, GA
          MBA Program – Atlanta
    2010-11 Plans for Improvement (cont.)
•   MBA PROGRAM ELECTIVES
           • For AY 2010-11, the MBA program elective list has been reduced to provide only courses
               that are more directly related to achievement of student learning outcomes. This was done
               in conjunction with all the various discipline coordinating committees who recommended
               specific electives in their disciplines contained within the MBA.
•   QUANTITATIVE ANALYSIS COURSE
     – To improve student quantitative skills, MBA 6640 only will be required beginning in AY 2010-11.
        Previously students had the choice of MBA 6640 (Quantitative Analysis) or MBA 6641 (Decision
        Theory). While MBA 6641 will still be available as an elective, MBA 6640 was thought to be
        more directly related to achievement of student learning outcomes.
•   CHANGES IN ASSESSMENT STANDARDS
     – The MBA DCC will be meeting to recommend changes in assessment standards. The
        discussion will focus on increasing the required MFT score to the national average as an
        indication of a satisfactory score.
•   CREATION OF ASSESSMENT RUBRIC FOR RESEARCH SLO
     – A more detailed assessment rubric will be developed to assess student achievement of the
        research SLO. This will require the input from the various disciplines involved in the respective
        MBA options.




                                                                                                  Atlanta, GA
      Master of Public Administration
•   Concentration in Education
•   Concentration in Environmental Management
•   Concentration in Government Contracting
•   Concentration in Healthcare Administration
•   Concentration in Justice Administration
•   Concentration in National Security Affairs
•   Concentration in Non-Profit Management
•   Concentration in Public Human Resource Management
•   Concentration in Public Management




                                                        Atlanta, GA
                Overview of MPA Program:
            2007-2008 & 2008-2009 & 2009-2010
                  MPA Program Delivery
      Expected Outcome: Over 300 students will be enrolled in the MPA program.
                     T5 2007-          T5 2008-
                     T4 2008           T4 2009            T5 2009- T3 2010
All
MPA Courses               313              268                  220
MPA Courses
Delivered via
eCampus                 127/41%         134/50%              110/50%
Enrollments              3,805            3,967                3,245
eCampus
Enrollments          2,167/57%         2,388/61%             1940/60%
Graduates                 315              248          [T5-T2 09] 129
  % Minority             57%              58%                  57%
  % Female               63%              60%                  64%

     Expectation met.
                                                                            Atlanta, GA
 MPA Expected Outcomes & Assessment Methods
        Assessment of Knowledge Base
Contributions of MPA Courses to Knowledge
Base in                                              Assessment
Understanding different values and cultures          Annual Survey
Understanding political institutions and processes   Annual Survey
Understanding economic and social institutions       Annual Survey
and processes
Understanding the interactions of the public         Annual Survey
organizations, the community , and the policy
environment
Understanding organizational and human behavior      Annual Survey
Understanding human resource management              Annual Survey
Understanding governmental budgeting                 Annual Survey




                                                                     Atlanta, GA
 MPA Expected Outcomes & Assessment Methods
             Assessment of Skills
Contributions of MPA Courses to Skills in          Assessment
Writing effectively                                Annual Survey
Giving effective presentations                     Annual Survey
Critically analyzing written information           Annual Survey
Defining and solving problems                      Annual Survey
Applying research principles                       Annual Survey
Using computer technology to present work, find    Annual Survey
information, or solve problems
Analyzing public policy decisions                  Annual Survey
Planning and evaluating programs                   Annual Survey
Influencing or changing the political system       Annual Survey
Functioning as a responsible member of a diverse   Annual Survey
community



                                                                   Atlanta, GA
             Overview of MPA Program:
          2007-2008 MPA Program Locations

Troy Campus                        Southeast Region
eCampus                            •   Atlanta, GA
Atlantic Region                    •   Clarksville, TN
•   Arlington, VA                  •   Ft. Benning/Columbus, GA
•   Ft. Belvoir, VA                •   Ft. Walton Beach, FL
•   Norfolk, VA                    •   Jacksonville, FL
•   Peninsula, VA                  •   Orlando, FL
Western Region                     •   Pensacola, FL
•   Davis-Monthan AFB/Tucson, AZ   •   Shaw AFB, SC
     • Florence, AZ cohort         •   Tampa, FL




                                                             Atlanta, GA
                             2007-2008
                         MPA Program Level
                         Expected Outcomes
•   Progress toward NASPAA accreditation:
    Met this outcome with 2007-2008 Troy University Self Study for
    NASPAA;
•   90% of respondents to annual survey of MPA students and alumni will
    agree with following three outcomes; met outcomes #1 and #2.
                  2008 MPA Survey of Students & Alumni

                                                               Percentage of
                                                               Respondents
                    MPA Program Outcomes                         Agreeing
    1) MPA curriculum contributes to skills & knowledge            90%
       base; Met outcome.
    2) MPA program experience contributes to readiness for a       95%
       career in public administration; Exceeded outcome.

    3) Satisfied with the quality of faculty advising and          87%
       guidance. Did not meet outcome.


                                                                         Atlanta, GA
                      2007-2008
           MPA Program Expected Outcome (EO)
        90% of students will achieve success in PA6699 Capstone
        MPA Program met this EO with 97% of students passing
                    2007-2008 Results by Location
                                          Total Number   #/% Passing   #/% Failing
Location                                  of Students
Atlanta, GA                                    22        22/100%       0/0%
eCampus                                       196        189/96%       7/4%
Florence, AZ (Davis-Monthan AFB cohort)        14        14/100%       0/0%
Ft. Belvoir, VA                                6         6/100%        0/0%
Ft. Walton Beach, FL                           1         1/100%        0/0%
Norfolk, VA                                    23        23/100%       0/0%
Orlando, FL                                    3         3/100%        0/0%
Shaw AFB, SC                                   3         3/100%        0/0%
Troy, AL                                       2         2/100%        0/0%
Davis-Monthan AFB/Tucson, AZ                   4         4/100%        0/0%
Total                                         274        267/97%       7/3%

                                                                              Atlanta, GA
             Overview of MPA Program:
          2008-2009 MPA Program Locations

Troy Campus                        Southeast Region
eCampus                            •   Atlanta, GA
Atlantic Region                    •   Clarksville, TN
•   Bethesda, MD                   •   Ft. Benning/Columbus, GA
•   Ft. Belvoir, VA                •   Ft. Walton Beach, FL
•   Norfolk, VA                    •   Jacksonville, FL
•   Peninsula, VA                  •   Orlando, FL
Western Region                     •   Pensacola, FL
•   Davis-Monthan AFB/Tucson, AZ   •   Shaw AFB, SC
     • Florence, AZ cohort         •   Tampa, FL




                                                             Atlanta, GA
                   2008-2009
       MPA Program Level Expected Outcomes
•   Progress toward NASPAA accreditation:
     Met this outcome with NASPAA Site Visit in April 2009;
•   90% of respondents to annual survey of MPA students and alumni will
    agree with following three outcomes; met outcomes #1 and #2.

                  2009 MPA Survey of Students and Alumni
                                                               Percentage of
                    MPA Program Outcomes                       Respondents
                                                                 Agreeing
    1) MPA curriculum contributes to skills & knowledge            93%
       base; Exceeded outcome.
    2) MPA program experience contributes to readiness for a       92%
       career in public administration; Exceeded outcome.

    3) Satisfied with the quality of faculty advising and          84%
       guidance. Did not meet outcome.


                                                                          Atlanta, GA
                             2008-2009
                  MPA Program Expected Outcome (EO)
             90% of students will achieve success in PA6699 Capstone
           MPA program met this EO with 92% of students passing PA6699
                      2008-2009 Results by Location

                             Total Number of       #/% Passing    #/% Failing
Location                     Students

Atlanta, GA                           40              40/100%            0/0%

eCampus                              176              156/89%        20/11%

Ft. Belvoir, VA                       2               2/100%             0/0%

Ft. Benning/Columbus, GA              1               1/100%             0/0%

Norfolk, VA                           21              20/95%             1/5%

Shaw AFB, SC                          4               4/100%             0/0%

Tampa, FL                             6               6/100%             0/0%

Troy, AL                              11              11/100%            0/0%

Total                                261              240/92%            21/8%


                                                                            Atlanta, GA
            Overview of MPA Program:
         2009-2010 MPA Program Locations
Troy Campus                     Southeast Region
eCampus                         • Atlanta, GA
Atlantic Region                 • Columbus, GA
• Bethesda, MD                  • Columbus, GA-LaGrange Community
                                   Action Cohort*
• Ft. Belvoir, VA
                                • Ft. Walton Beach, FL*
• Ft. Eustis, VA
                                • Jacksonville, FL
• Little Creek, VA
                                • Jacksonville, FL-St. John County
• Norfolk Regional, VA
                                   Sheriff Office Cohort*
Western Region
                                • Orlando, FL
• Davis-Monthan
                                • Pensacola, FL
    AFB/Tuscon, AZ
                                • Pensacola, FL-Escambia County
     • Florence, AZ cohort*        Sheriff Office Cohort
                                • Shaw AFB, SC/Sumter, SC*
                                • Tampa, FL
*MPA program ending 2009-2010
                                • Tampa, FL – Polk County Sheriff
                                   Office Cohort
                                                            Atlanta, GA
                   2009-2010
       MPA Program Level Expected Outcomes
•   Progress toward NASPAA accreditation:
     Met this outcome with NASPAA Accreditation in July 2010.
•   Minimum of 90% of respondents to annual survey of MPA students and
    alumni will agree with following outcomes:

         [2010 MPA Survey of Students and Alumni Implementing]
                                                                 Percentage of
                    MPA Program Outcomes                         Respondents
                                                                   Agreeing
    1) MPA curriculum contributes to skills & knowledge          To be
       base.                                                   determined
    2) MPA program experience contributes to readiness for a   in June of 2010
       career in public administration.

    3) Satisfied with the quality of faculty advising and
       guidance.


                                                                            Atlanta, GA
                    2009-2010
        MPA Program Expected Outcomes (EO)
            90% of students will achieve success in PA6699 Capstone
        MPA program meeting this EO with 95% of students passing PA6699
           T5, T1, T2 2009 & Spring 2010 Results by Location

                           Total Number of     #/% Passing   #/% Failing
Location                   Students

Atlanta, GA                       24           24/100%       0/0%
eCampus                           104          96/92%        8/8%
Jacksonville, FL                  13           13/100%       0/0%
Florence, AZ (Davis-
                                   7           7/100%        0/0%
Monthan AFB cohort)
Troy campus                        6           6/100%        0/0%
Total                             154          146/95%       8/5%




                                                                           Atlanta, GA
                 2010 MPA Program
            Plans for Further Improvement

•   Achieve accreditation by National Association of Schools of Public
    Affairs and Administration (NASPAA);
    Achieved July 2009 with provisions.
•   NASPAA Provision: During 2009-2010, develop procedures to
    implement the MPA admission policy and train faculty and support
    services staff in admission policy and procedure;
    Implementing MPA Admission Policy and procedures.
•   NASPAA Provision: During 2009-2010, expand membership of MPA
    Advisory Board to 12 members;
    Implementing, MPA Advisory Board includes nine (9) members.
•   NASPAA Provision: During 2009-2010, develop a central website for
    the MPA program with Global Campus and eCampus locations linking
    to central MPA website; ensure website includes links to MPA faculty
    advisors and resources for MPA students;
    Pending hiring of Coordinator of MPA Student Services.


                                                                   Atlanta, GA
                    2010 MPA Program
               Plans for Further Improvement

•   NASPAA Provision: Hire a Coordinator of MPA Student Services;
    Not accomplished, approval of position is pending.
•   NASPAA Provision: During 2009-2010, develop and implement a survey
    of employers of MPA students;
    Pending hiring of Coordinator of MPA Student Services.
•   NASPAA Provision: During 2009-2010, clarify MPA internship waiver
    requirements regarding required types of experience;
    Accomplished at Nov 2009 MPA Faculty Meeting.
•   During 2009-2010, provide training for faculty and support services staff in
    implementing MPA advising policy and procedures;
    In progress
•   Develop marketing material for MPA program.




                                                                         Atlanta, GA
                   2010 MPA Program
              Plans for Further Improvement

•   90% of students will achieve success in PA6699 Capstone.
    PA6699 Capstone relies on analyses of core course concepts and case
    analyses by students to assess their accomplishment of the six course
    learning objectives. The percentage of students passing PA6699 offered
    through eCampus is lower than at other locations.
    1) MPA faculty will consider revising the PA6699 course description to
    limit enrollment to students who have completed all core courses;
    2) PA6699 instructors will provide an evaluation of student
    performance on their analyses of core course concepts and on their
    case analyses for review and actions by MPA faculty to improve
    student success;
    3) MPA faculty will discuss strategies to integrate case analysis
    assessments in all MPA core courses to ensure students are familiar
    with case analysis.



                                                                   Atlanta, GA
                 MPA Program - Atlanta
                     Assessment
Assessment Committee - Meeting February 18, 2010
• Dr. Charles Mitchell and Dr. Kristie Roberts, MPA faculty, representing
   the Atlanta, GA site.
• Dr. Shelton Goode, MPA Adjunct, representing the Atlanta, GA site.
• Dr. Leora Waldner, Southeast Region MPA Coordinator.
Strengths:
• Faculty emphasis on program advising & career advising improvements.
• Excellent facilities and facility location.
• Strong potential student base: federal, state, municipal, and non-profit
   agencies in local area.
• Mandatory MPA orientation for entering students .
Status of 2009 Plans for Further Improvement
•   Held successful NASPAA site visit in Atlanta.
•   Support services staff trained in admissions procedures.
•   Support services staff trained in MPA advising policy and procedure.
•   Hired an additional MPA FT faculty member, Dr. Roberts, in January of
    2010.
                                                                     Atlanta, GA
                  MPA Program - Atlanta
                  Plans For Improvement
2010 Plans for Further Improvement
• Secure office space for the new MPA faculty.
• Overhaul the advisor assignments to ensure greater balance.
• Develop pilot orientation video for MPA estudents at the Atlanta site.
•   Update Atlanta MPA program marketing plan.
•   Develop Atlanta MPA Career Development, Mentoring, & Internship plan.




                                                                            Atlanta, GA
                   MPA Program - Atlanta
                    Expected Outcome
•   Minimum of 50% of PA-designated courses taught by Full Time
    faculty each AY;
•   The MPA program at Atlanta, GA failed to meet this
    outcome in 2007-2008, but did meet it in 2008-2009.

                   Total Number    Number Taught   Number Taught
                   Of Courses      By Adjuncts     By FT Faculty
    2007-2008            31           16/52%          15/48%
    2008-2009            33           13/39%          20/61%
    2009-T3 2010         23           10/43%          13/56%

                        Expected Outcome
•   90% of students will achieve success in PA6699 Capstone courses
    offered at Atlanta, GA;
•   The MPA program at Atlanta, GA met this EO with 100% of students
    passing PA6699 Capstone in 2007-2008 and 2008-2009.

                                                                   Atlanta, GA
        Master of Science in Education
    Elementary Education (K-6) Traditional
Headcount Data:
•   The Fall 2007 headcount of Elementary Education graduates was
    Troy: 38       Phenix City: 331
    Dothan: 23     Montgomery: 20

•   The Fall 2008 headcount of Elementary Education graduates was
    Troy: 26       Phenix City: 133
    Dothan: 19     Montgomery: 36
    Atlanta: 7     Augusta: 5

•   The Fall 2009 headcount of Elementary Education graduates was
    Troy: 20       Phenix City: 107
    Dothan: 9      Montgomery: 25
    Atlanta: 19    Augusta: 5




                                                                    Atlanta, GA
    Elementary Education (K-6) Traditional Graduate
                 Program Overview
•    The traditional M.S. in Elementary Education is offered on the Dothan,
     Montgomery, Phenix City, and Troy campuses. Troy University was
     approved by SACS to begin offering this program at the Atlanta and
     Augusta teaching locations in the Fall of 2008.

•    To be admitted to this program students must possess a current teaching
     certificate. Students enrolled in the Alternative program are working toward
     an initial certification in Elementary Education.




                                                                          Atlanta, GA
ELE Expected Outcomes & Assessment Methods
Expected Outcomes                                                   EDU 6629

EO 1: It is expected that at least 80% of the students will           GTEP
demonstrate authentic self-assessment and well-balanced           requirement –
professional dispositions evidenced by completing the             Dispositional
Dispositional Development Plan narrative (with supporting         Development
documentation by the end of their program)                            Plan

EO 2: It is expected that at least 80% of students will               GTEP
demonstrate expertise as effective communicators and              requirements –
facilitators of learning through successfully completing the      Essay and Oral
written and oral evaluations required for GTEP                     Presentation

EO 3-A: It is expected that 80% of all candidates will know the
                                                                                      Course
subjects they teach and how to teach children as evidenced by
                                                                                   assignments
maintaining a 3.0 GPA in their teaching field classes

EO 3-B: At least 90% of the candidates will pass their written                                   Comprehensive
comprehensive exams                                                                                 Exam




                                                                                                         Atlanta, GA
ELE Expected Outcomes & Assessment Methods
Expected Outcomes                                      PSY 6631     SPE 6630     EDU 6611
EO 4: At least 80% of the candidates are expected
to demonstrate knowledge of students’
development, learning needs, and capabilities of         Course      Course
students by obtaining a grade of B or better in PSY    assignments assignments
6631, Psychological Foundations, and SPE 6630
Collaboration for Inclusion
EO 5: It is expected that 80% of all candidates will
demonstrate knowledge of strategies and methods
for incorporating technology into curriculum,                                      Course
instruction, assessment, and classroom management                                Assignments
through the successful completion of the EDU 6611
technology course with a grade of B or better
EO 6: Upon completion of the program, students
will be able to discuss steps in conducting
educational research and describe the process of
analyzing research findings. This will be evidenced                                            Comprehensive
by completing the research component of the                                                    Exam Research
comprehensive exam. The expected outcome is that                                                 Question
at least 80% of the students taking the
comprehensive exam will score a 2.5 or above out
of the possible 3 points on the research question.

                                                                                                       Atlanta, GA
Elementary Education (K-6) Traditional Graduate
      Expected Outcomes and Results (1)
•   EO 1: One expectation for the program is that at least 80% of the students in the traditional ELE
    Ed graduate program will demonstrate authentic self-assessment and well-balanced professional
    dispositions evidenced by completing the Dispositional Development Plan narrative (with
    supporting documentation by the end of their program.
     –   In 2006-2007 only the Montgomery campus collected the data on this with 100% of their students
         completing the Dispositional Development Plan in their Master Teacher course.
     –   In 2007-2008 the following reflects the program expectation success based on the percentage of
         students that successfully completed their Dispositional Development Plan during the Master
         Teacher course: Troy– Exceeded Expectation; Phenix City– Exceeded Expectation; Dothan–
         Exceeded Expectation; Montgomery– Exceeded Expectation.
     –   In 2008-2009 the following reflects the program expectation success based on the percentage of
         students that successfully completed their Dispositional Development Plan during the Master
         Teacher course: Troy– Exceeded Expectation; Phenix City– Exceeded Expectation; Dothan–
         Exceeded Expectation; Montgomery– Exceeded Expectation; Atlanta – Exceeded Expectation;
         Augusta – Exceeded Expectation.
     –   In Fall 2009 the following reflects the program expectation success based on the percentage of
         students that successfully completed their Dispositional Development Plan during the Master
         Teacher course: Troy– Exceeded Expectation; Phenix City– Exceeded Expectation; Dothan–
         Exceeded Expectation; Montgomery– Exceeded Expectation; Atlanta – Exceeded Expectation;
         Augusta – NA.
•   The table on the following slide disaggregates the data by location and school year for the years
    following 2006-2007.



                                                                                              Atlanta, GA
 EO 1: Graduate Dispositions Self-Assessment Successful Completion Rates

 2007-2008        Fall N     Fall Success     Spring N    Spring Success   Summer N   Summer     % Success
                                                                                      Success   Rate for year
    Troy            8             8              6              6             5         5           100

 Phenix City       21            20             16             15             13        13           96
   Dothan           3             3              7              7            NA         NA          100

Montgomery         10             9             NA             NA            NA         NA           90
 2008-2009        Fall N     Fall Success     Spring N    Spring Success   Summer N   Summer     % Success
                                                                                      Success   Rate for year
    Troy            5             5             10             10            NA         NA          100

 Phenix City       15            15             22             22            NA         NA          100

   Dothan           1             1              2              2            NA         NA          100

Montgomery         15            15              4              3            NA         NA           95

   Atlanta         NA            NA              7              7            NA         NA          100

  Augusta          NA            NA             NA             NA             5         5           100

 2009-2010        Fall N     Fall Success     Spring N    Spring Success   Summer N   Summer     % Success
                                                                                      Success   Rate for year
    Troy            7             7                                                                 100

 Phenix City       17            15                                                                  88

   Dothan           6             6                                                                 100

Montgomery          6             6                                                                 100

   Atlanta         12            12                                                                 100

  Augusta          NA            NA                                                                 NA

Note: Data was collected prior to completion of Spring 2010.
                                                                                                 Atlanta, GA
Elementary Education (K-6) Traditional Graduate
      Expected Outcomes and Results (2)
•   EO 2: Another expectation of the traditional ELE Ed. graduate program is that at least 80% of
    candidates will demonstrate expertise as effective communicators and facilitators of learning
    through successfully completing the written and oral evaluations required for GTEP.
     –   According to all four campuses in 2006-2007, at least 80% of the students who took the oral and
         written evaluations for GTEP successfully completed them.
     –   In 2007-2008 the following reflects the program expectation success based on the percentage of
         students that successfully completed their written and oral evaluations for GTEP: Troy– Exceeded
         Expectation; Phenix City– Exceeded Expectation; Dothan– Exceeded Expectation; Montgomery–
         Exceeded Expectation.
     –   In 2008-2009 the following reflects the program expectation success based on the percentage of
         students that successfully completed their written and oral evaluations for GTEP: Troy– Exceeded
         Expectation; Phenix City– Exceeded Expectation; Dothan– Exceeded Expectation; Montgomery–
         Exceeded Expectation; Atlanta – Exceeded Expectation; Augusta – Exceeded Expectation.
     –   In Fall 2009 the following reflects the program expectation success based on the percentage of
         students that successfully completed their written and oral evalutions for GTEP: Troy– Exceeded
         Expectation; Phenix City– Exceeded Expectation; Dothan– Exceeded Expectation; Montgomery–
         Exceeded Expectation; Atlanta – Exceeded Expectation; Augusta – NA.
•   The tables on the following slides disaggregate the data by location and school year for the years
    following 2006-2007.




                                                                                                 Atlanta, GA
  EO 2: EDU 6629 Written Evaluation Successful Completion Rates
2007-2008     Fall N   Fall Success   Spring N   Spring Success   Summer N   Summer     % Success
                                                                             Success   Rate for year
   Troy         8           8            6             6             5         5           100

Phenix City    21          20           16            15             13        13           96

  Dothan        3           3            7             7            NA         NA          100

Montgomery     10           9           NA            NA            NA         NA           90

2008-2009

   Troy         5           5           10            10            NA         NA          100

Phenix City    15          15           22            22            NA         NA          100

  Dothan        1           1            2             2            NA         NA          100

Montgomery     15          15            4             3            NA         NA           95

  Atlanta      NA          NA            7             7            NA         NA          100

 Augusta       NA          NA           NA            NA             5         5           100

2009-2010

   Troy         7           7                                                              100

Phenix City    17          15                                                               88

  Dothan        6           6                                                              100

Montgomery      6           6                                                              100

  Atlanta      12          12                                                              100

 Augusta       NA          NA                                                              NA

                                                                                        Atlanta, GA
     EO 2: EDU 6629 Oral Evaluation Successful Completion Rates
2007-2008     Fall N   Fall Success   Spring N   Spring Success   Summer N   Summer     % Success
                                                                             Success   Rate for year
   Troy         8           8            6             6             5         5           100

Phenix City    21          20           16            15             13        13           96

  Dothan        3           3            7             7            NA         NA          100

Montgomery     10           9           NA-           NA            NA         NA           90

2008-2009

   Troy         5           5           10            10            NA         NA          100

Phenix City    15          15           22            22            NA         NA          100

  Dothan        1           1            2             2            NA         NA          100

Montgomery     15          15            4             3            NA         NA           95

  Atlanta      NA          NA            7             7            NA         NA          100

 Augusta       NA          NA           NA            NA             5         5           100

2009-2010

   Troy         7           7                                                              100

Phenix City    17          15                                                               88

  Dothan        6           6                                                              100

Montgomery      6           6                                                              100

  Atlanta      12          12                                                              100

 Augusta       NA          NA                                                              NA
                                                                                        Atlanta, GA
Elementary Education (K-6) Traditional Graduate
     Expected Outcomes and Results (3a)
•   EO 3-A: It is expected that 80% of all candidates will know the subjects they teach and
    how to teach children as evidenced by maintaining a 3.0 GPA in their teaching field
    classes.
     –   During 2006-2007 at least 80% of all traditional elementary education graduate students
         maintained a 3.0 GPA in their teaching field classes and successfully passed their written
         comprehensive exams.
     –   In 2007-2008 the percentage of students maintaining a 3.0 GPA varied from 83% to 100%
         across the campuses. Troy– Exceeded Expectation; Phenix City– Exceeded Expectation;
         Dothan– Expectation Not Met; Montgomery– Exceeded Expectation.
     –   In 2008-2009 the percentage of students maintaining a 3.0 GPA varied from 88% to 100%
         across the campuses. Troy– Exceeded Expectation; Phenix City– Exceeded Expectation;
         Dothan– Exceeded Expectation; Atlanta – NA; Augusta – NA.
     –   During Fall 2009 the percentage of students maintaining a 3.0 GPA varied from 88% to 100%
         across the campuses. Troy– Exceeded Expectation; Phenix City– Exceeded Expectation;
         Dothan– Exceeded Expectation; Atlanta – Exceeded Expectation; Augusta – Exceeded
         Expectation.
•   The table on the following slide disaggregates the data by location and school year for
    the years following 2006-2007.




                                                                                               Atlanta, GA
    EO 3-A: Elementary Education Traditional Master’s GPA
2007-2008     Fall N   Fall N of students maintaining 3.0   % students maintaining 3.0 GPA for
                                                                          year
   Troy        26                     26                                   100
Phenix City   114                     109                                  96
  Dothan        6                      5                                   83
Montgomery     20                     19                                   95
2008-2009
   Troy        15                     15                                   100
Phenix City   112                     98                                   88
  Dothan       12                     11                                   92
Montgomery     23                     22                                   96
  Atlanta      NA                     NA                                   NA
 Augusta       NA                     NA                                   NA
2009-2010
   Troy        21                     21                                   100
Phenix City   110                     97                                   88
  Dothan        9                      9                                   100
Montgomery     25                     25                                   100
  Atlanta      38                     38                                   100
 Augusta       10                     10                                   100
                                                                                   Atlanta, GA
Elementary Education (K-6) Traditional Graduate
     Expected Outcomes and Results (3b)

•   EO 3-B: At least 90% of the candidates will pass their written comprehensive exams.
     –   In 2007-2008 the percentage of students successfully completing comprehensive exams on the
         first attempt varied from 25% to 100% across campuses: Troy– Expectation Not Met; Phenix
         City– Expectation Not Met; Dothan– Exceeded Expectation; Montgomery – Expectation Not
         Met.
     –   In 2008-2009 the percentage of students successfully completing comprehensive exams on the
         first attempt varied from 70% to 100% across campuses: Troy– Expectation Not Met; Phenix
         City– Expectation Not Met; Dothan– Exceeded Expectation; Montgomery – Expectation Not
         Met; Atlanta – NA; Augusta – NA.
     –   During Fall 2009 the percentages of students successfully completing comprehensive exams on
         the first attempt varied from 20% to 100% across campuses: Troy– Expectation Not Met; Phenix
         City– Exceeded Expectation; Dothan– NA; Montgomery– Expectation Not Met; Atlanta – NA;
         Augusta – NA.
•   The table on the following slide disaggregates the data by location and school year for
    the years following 2006-2007.




                                                                                               Atlanta, GA
EO 3-B: Elementary Education Traditional Master’s Comprehensive Exam Pass Rates
  2007-2008     Fall N   Fall Success   Spring N   Spring Success   Summer N   Summer    % Pass Rate
                                                                               Success    for year

     Troy         2           0           13             0             8         3           13

  Phenix City    32          26            7             5             13        13          85

   Dothan        NA          NA           NA            NA             5         5          100

 Montgomery       1           0            2             1             7         3           40

  2008-2009

     Troy         3           2           NA            NA             7         5           70

  Phenix City    14          10           14            13             34        27          81

   Dothan         2           2            2             2             3         3          100

 Montgomery       5           4            2             1             4         3           73

   Atlanta       NA          NA           NA            NA            NA         NA          NA

   Augusta       NA          NA           NA            NA            NA         NA          NA

  2009-2010

     Troy         3           2                                                              67

  Phenix City    26          24                                                              92

   Dothan        NA          NA                                                              NA

 Montgomery       5           1                                                              20

   Atlanta       NA          NA                                                              NA

   Augusta       NA          NA                                                              NA

                                                                                         Atlanta, GA
    Elementary Education (K-6) Traditional Graduate
          Expected Outcomes and Results (4)
•    EO 4: At least 80% of the candidates are expected to demonstrate knowledge of students’
     development, learning needs, and capabilities of students by obtaining a grade of B or better in
     PSY 6631, Psychological Foundations and SPE 6630, Collaboration for Inclusion. At least
     90% will successfully pass their written comprehensive examination.
      –   In 2006-2007 at least 80% of Montgomery, Dothan, and Troy Campuses students achieved at least a
          grade of B in PSY 6631 and SPE 6630. Data was not available from Phenix City.
      –   In 2007-2008 all campuses met or exceeded the expectations of a grade of B or better in PSY 6631 and
          SPE 6630 but not all campuses met the expectation of at least 90% of the eligible students will
          successfully pass their comprehensive exam on the first attempt: Troy campus – Expectation Not Met;
          Phenix City campus – Expectation Not Met; Dothan campus – Exceeded Expectation; Montgomery
          campus – Expectation Not Met.
      –   In 2008-2009 all campuses met or exceeded the expectations of a grade of B or better in PSY 6631 and
          SPE 6630 but not all campuses met the expectation of at least 90% of the eligible students will
          successfully pass their comprehensive exam on the first attempt: Troy campus – Expectation Not Met;
          Phenix City campus – Expectation Not Met; Dothan campus – Exceeded Expectation; Montgomery –
          Expectation Not Met; Atlanta – Exceeded Expectation; Augusta – Exceeded Expectation.
      –   In Fall 2009 all campuses met or exceeded the expectations of a grade of B or better in PSY 6631 and
          SPE 6630 but not all campuses met the expectation of at least 90% of the eligible students will
          successfully pass their comprehensive exam on the first attempt: Troy campus – Expectation Not Met;
          Phenix City campus – Exceeded Expectation; Dothan campus – Exceeded Expectation; Montgomery
          campus – Expectation Not Met; Atlanta – Exceeded Expectation; Augusta – Exceeded Expectation.
•    The tables on the following slides disaggregate the data by location and school year for the
     years following 2006-2007.



                                                                                                        Atlanta, GA
  EO 4: Traditional Master’s PSY 6631 Successful Completion Rates
                         (Grade B or better)
2007-2008     Fall N   Fall Success   Spring N    Spring   Summer N   Summer    % Pass Rate
                                                 Success              Success    for year
   Troy         2           2           NA         NA         4         4          100

Phenix City    39          37           20         20         13        12          96

  Dothan        4           4           NA         NA         3         2           86

Montgomery      3           3            3         3         NA         NA         100

2008-2009

   Troy         1           1            5         5         NA         NA         100

Phenix City    31          28           29         29         14        13          95

  Dothan        2           2           NA         NA         7         7          100

Montgomery      4           4           10         10        NA         NA         100

  Atlanta      NA          NA            7         7         NA         NA         100

 Augusta       NA          NA           NA         NA         5         5          100

2009-2010

   Troy         2           2                                                      100

Phenix City    23          20                                                       87

  Dothan        1           1                                                      100

Montgomery      7           7                                                      100

  Atlanta      12          12                                                      100

 Augusta       NA          NA                                                       NA

                                                                                Atlanta, GA
 EO 4: Traditional Master’s SPE 6630 Successful Completion Rates
                        (Grade B or better)
2007-2008     Fall N   Fall Success   Spring N   Spring Success   Summer N   Summer    % Pass Rate
                                                                             Success    for year

   Troy        NA          NA           20            20            NA         NA         100

Phenix City    42          41           16            15             35        31          94

  Dothan        3           3           10            10            NA         NA         100

Montgomery     NA          NA           NA            NA             14        14         100

2008-2009

   Troy        NA          NA           16            16            NA         NA         100

Phenix City    19          15           15            14             25        25          92

  Dothan       NA          NA            1             1            NA         NA         100

Montgomery     NA          NA           NA            NA             17        16          94

  Atlanta      NA          NA           NA            NA             7         7          100

 Augusta       NA          NA           NA            NA            NA         NA          NA

2009-2010

   Troy        NA          NA                                                              NA

Phenix City    25          22                                                              88

  Dothan        1           1                                                             100

Montgomery     NA          NA                                                              NA

  Atlanta      NA          NA                                                              NA

 Augusta        5           5                                                             100

                                                                                       Atlanta, GA
    Elementary Education (K-6) Traditional Graduate
          Expected Outcomes and Results (5)
•    EO 5: It is expected that at least 80% of all candidates will demonstrate knowledge
     of strategies and methods for incorporating technology into curriculum, instruction,
     assessment, and classroom management through the successful completion of the
     EDU 6611 technology course with a grade of B or better.
      –   In 2006-2007 Montgomery, Dothan, Phenix City, and Troy Campuses at least 80% of all students
          completed EDU 6611 with a B or better.
      –   In 2007-2008 percentages of successful completion of the technology course ranged from 97% to
          100% across campuses: Troy campus – Exceeded Expectation; Phenix City campus – Exceeded
          Expectation; Dothan campus – Exceeded Expectation; Montgomery campus – Exceeded
          Expectation.
      –   In 2008-2009 percentages of successful completion of the technology course ranged from 96% to
          100% across campuses: Troy campus – Exceeded Expectation; Phenix City campus – Exceeded
          Expectation; Dothan campus – Exceeded Expectation; Montgomery campus – Exceeded
          Expectation; Atlanta – NA; Augusta – NA.
      –   During Fall 2009 percentages of successful completion of the technology course ranged from 94%
          to 100% across campuses: Troy campus – Exceeded Expectation; Phenix City campus – Exceeded
          Expectation; Dothan campus – Exceeded Expectation; Montgomery campus – Exceeded
          Expectation; Atlanta – Exceeded Expectation; Augusta – Exceeded Expectation.
•    The table on the following slide disaggregates the data by location and school year
     for the years following 2006-2007.



                                                                                                Atlanta, GA
          EO 5: Traditional Master’s EDU 6611 Successful Completion Rates
                                 (Grade B or better)

2007-2008       Fall N   Fall Success   Spring N   Spring Success   Summer N   Summer    % Pass Rate
                                                                               Success    for year

   Troy           1           1            1             1            NA         NA         100

Phenix City      26          26           19            17             26        26          97

  Dothan          2           2           11            11             2         2          100

Montgomery        5           5            8             8            NA         NA         100

2008-2009

   Troy           3           3            2             2             7         7          100

Phenix City      25          23           26            25             18        18          96

  Dothan          2           2           NA            NA             5         5          100

Montgomery        2           2           10            10            NA         NA         100

  Atlanta        NA          NA           NA            NA            NA         NA          NA

 Augusta         NA          NA           NA            NA            NA         NA          NA

2009-2010

   Troy           5           5                                                             100

Phenix City      32          30                                                              94

  Dothan         NA          NA                                                              NA

Montgomery       NA          NA                                                              NA

  Atlanta         7           7                                                             100

 Augusta          5           5                                                             100

                                                                                         Atlanta, GA
Elementary Education (K-6) Traditional Graduate
      Expected Outcomes and Results (6)

EO 6: Upon completion of the program, students will be able to discuss steps
in conducting educational research and describe the process of analyzing
research findings.

This will be evidenced by completing the research component of the
comprehensive exam. The expected outcome is that at least 80% of the
students taking the comprehensive exam will score a 2.5 or above out of the
possible 3 points on the research question.




                                                                       Atlanta, GA
          Expected Outcome 6 Data for Fall 2009
                           RESEARCH Expected Outcome EFFECTIVENESS DATA BY LOCATION


                                              Research Component of Comprehensive Exam




                                                 Extent to which Standard was Achieved (Standard: 80% of
 Location                 N    Data Result      Students taking the Program Comprehenisive exam-Research
                                                              question will score 2.5 or better)




 Dothan                   0                        No Students took the Comp exam during the reporting period

 Montgomery               5      (1)20%                               Expectation Not Met

 Phenix City              26    (24) 92%                                   Exceeded

 Troy                     3      (2) 67%                              Expectation Not Met

               Augusta    0

                Atlanta   0

Overall                   34    (27) 79%                              Expectation Not Met




                                                                                                           Atlanta, GA
Elementary Education (K-6) Traditional Graduate
           Plans for Further Improvement
Plans based on curriculum faculty observations
• Curriculum groups will disaggregate data by campus for more detailed
   analysis.
Plans based on student learning outcome data
• Curriculum groups will work to improve the comprehensive exams to better
   encompass the entire program (EO 1).
• The curriculum groups will work to develop a survey for the College of
   Education or to add questions to the existing survey to address content and
   pedagogical skills (EO 3).
• During the 2009-2010 academic year, the committee decided there was a
   need to look at improving the alignment of the critical assignments
   completed during coursework and the desired program outcomes (EO 1).
• The college will continue to monitor the comprehensive exams to improve
   the success rate. The committee is in the process of reviewing a pool of
   questions to be used for the comprehensive exams (EO 1,3 & 4).




                                                                      Atlanta, GA
  Master of Science in Human Resource Management



                    MSHRM - Atlanta
           Headcount Tally & Graduation Numbers

Location         Academic Year   Headcount   Graduation #
Atlanta             2008-2009       88            28
                    Fall 2009       78            17




                                                       Atlanta, GA
            MSHRM Program
          Assessment Procedures
• The Pre-PHR exam received from the Society of HRM
  (SHRM) is used as the external benchmark and is taken
  online/proctored in the capstone HRM 6698 course.

• A three-hour, internal Capstone exam (100 multiple
  choice questions based on a case) constructed by Troy
  University faculty is also administered online/proctored
  in the capstone HRM 6698 course.




                                                     Atlanta, GA
                 MSHRM Program
       Expected Outcomes & Assessment (1-4)
Expected Outcome                                          Core Courses
                                                          Supporting
EO 1: Evidence knowledge of the theory, concepts,         MGT 6671, MGT 6681, HRM
                                                          6601 HRM 6603, HRM 6622,
values, principles, legal constraints, and practices of   HRM 6623, HRM 6632, HRM
Human Resource Management.                                6635, & HRM 6698
EO 2: Upon completion of the MS in the HRM                HRM 6603, HRM 6623, MGT
                                                          6681 & HRM 6698
program, students will be able to recognize, define,
analyze, develop solutions, and conduct
implementation planning using an open systems
approach.
EO 3: Students will be able to use common HR              MGT 6671, MGT 6681, HRM
                                                          6601, HRM, 6603, HRM 6622,
tools and approaches to analyze, organize,                HRM 6623, HRM 6632, HRM
represent, and communicate HR management data.            6635, & HRM 6698
EO 4: Students will demonstrate the ability to            MGT 6681,HRM 6603, HRM
                                                          6622, HRM 6623,HRM 6632,
analyze, select, and present HR strategies that           & HRM 6698
support the competitive strategies of an
organization.
                                                                            Atlanta, GA
                             MSHRM Program
                             Curriculum Matrix
 Note that all of the EOs for each individual course listed below apply to the respective MSHRM
      program EOs, e.g. all the EOs for HRM 6601 apply to MSHRM program EO 1 and 3


Course                   EO 1                EO 2                 EO 3                EO 4
HRM 6601                   X                                        X
HRM 6603                   X                   X                    X                   X
HRM 6622                   X                                        X                   X
HRM 6623                   X                   X                    X                   X
HRM 6632                   X                                                            X
HRM 6635                   X                                        X
MGT 6671                   X                                        X
MGT 6681                   X                   X                    X                   X
HRM 6698                   X                   X                    X                   X




                                                                                         Atlanta, GA
                     MSHRM Program
            Expected Outcomes and Results (1-4)
•EO 1: Evidence knowledge of the theory, concepts, values, principles, legal constraints, and
practices of Human Resource Management . Assessment Measures: Course Capstone Exam -
80% must achieve a score of 70 or better within one standard deviation (SHRM; Pre-PHR
Exam) - 80% must achieve a score of 67 or better within one standard deviation (SHRM
determined passing score).
•EO 2: Demonstrate the ability to utilize an open systems approach to Human Resource
problem solving to include problem recognition, definition, analysis, solution development,
implementation planning, and effective written and/or oral communication. Assessment
Measures: Course Capstone Exam - 80% must achieve a score of 70 or better within one
standard deviation; Pre-PHR exam - 80% must achieve a score of 67 or better within one
standard deviation (SHRM determined passing score).
•EO 3: Have an understanding of tools and approaches to analyzing, organizing, representing,
and communicating Human Resource Management data. Assessment Measures: Course
Capstone Exam - 80% must achieve a score of 70 or better within one standard deviation; Pre-
PHR Exam - 80% must achieve a score of 67 or better within one standard deviation (SHRM
determined passing score).

•EO 4: Students will demonstrate the ability to analyze, select, and present HR strategies that
support the competitive strategies of an organization. This will be measured using the MSHRM
Capstone Exam and the Pre-PHR exam. Goal is for 80% of students to score at 70 or above on
the Capstone exam within one standard deviation and for 80% or above the passing score of 67
for the Pre-PHR within one standard deviation (SHRM determined passing score).

                                                                                       Atlanta, GA
                      MSHRM Program
                    Assessment Procedures
•   Students in the MSHRM program are required to take the Pre-PHR
    developed and administered by the Society of Human Resource
    Management and the MSHRM Capstone exam during the HRM 6698
    Strategic Human Resource Management course. The Pre-PHR exam is
    taken online in a proctored computer laboratory environment and students
    have one-and-a-half hours to complete the exam. Students also take the
    three-hour MSHRM Capstone exam online, while observed by a proctor.
    The Capstone exam consists of 100 HRM questions developed by HRM
    faculty based upon a preselected Harvard Business School case. The case is
    provided to the student at the beginning of the exam.

•   Each course in the MSHRM program has student learning outcomes listed
    on the SCOB Master Syllabi.




                                                                       Atlanta, GA
               MSHRM Program
          2006-2007 Assessment Results
MSHRM ASSESSMENT 2006-7
Data by site not available for 2006-2007
• The average score for the MSHRM capstone exam was
  51 and the average for the Pre-HRM exam was 55.
•   MSHRM CAPSTONE pass rate (70 to pass): 0.0%
    GOAL: 80% PASSING
•   PRE-HRM pass rate (67 to pass): 61.0%
    GOAL : 80% within one standard deviation of passing score

Goals were not met.




                                                                Atlanta, GA
               MSHRM Program
          2007-2008 Assessment Results
MSHRM ASSESSMENT: 2007-2008
         Dothan MGM Ecampus UC SE UC ATl Total
PreHR     65.6   47.7  57.6  55.9  65.0   56.2
Capstone  NA     52.2  56.8  54.3  55.9   55.3

•   The average score for the MSHRM capstone exam was 55 and the average for the
    Pre-HRM exam was 56.2.
•   MSHRM CAPSTONE pass rate (70 to pass): 7.0%
    GOAL- 80% PASSING
•   PRE-HRM pass rate (67 to pass): 57.0%
    GOAL- 80% within one standard deviation of passing score

* Goals were not met




                                                                            Atlanta, GA
                MSHRM Program
           2008-2009 Assessment Results
MSHRM ASSESSMENT: 2008-2009

                 Dothan MGM Ecampus UC SE UC ATL             Total
PrePHR            57.7 50.5   58.3   55.2   NA                57.2
Capstone          49.7 65.7   54.3   53.6   NA                53.9

•   The average score for the MSHRM capstone exam was 53.9 and the average for the Pre-HRM
    exam was 57.2.
•   MSHRM CAPSTONE pass rate (70 to pass): 2.6.0%
    GOAL- 80% PASSING
•   PRE-HRM pass rate (67 to pass): 68.0%
    GOAL- 80% within one standard deviation of passing

•   Goals were not met




                                                                                    Atlanta, GA
             MSHRM Program
        2009-2010 Assessment Results


MSHRM ASSESSMENT: 2009-2010
• DATA UNAVAILIBLE;
• Note: data is gathered on an annual academic year basis. The 2009-
  2010 academic year will not end until May 2010.




                                                               Atlanta, GA
                       MSHRM Program
 2009-2010 Graduate Survey Assessment Results
81.1% Graduates of the SCOB graduate programs report that the overall quality of
    the academic program is good or better. 85.3% are convinced that the degree
    program for which they enrolled is valuable to them in their employment.

While no data is not yet available for 2009-2010 academic year, past data of student
  learning outcomes for classroom students vs. online students are similar. In
  fact, online results are more favorable than in class outcomes. We do not
  anticipate any significant differences for 2009-2010.

2008-2009            PrePhr               Capstone Exam
Troy total           57.2                 53.9
eCampus total        58.3                 54.3

2007-2008
Troy total           56.2                 55.3
eCampus total        57.6                 56.8




                                                                             Atlanta, GA
                        MSHRM Program
               Plans for Further Improvement
               Pursuant to Assessment Results
•   The Pre-PHR exam will continue to count as 10% (began at the end of
    2006-2007 assessment) of each student’s grade in the capstone course.

•   The Capstone Exam will continue to count as 20% (began in late 2007-
    2008) of each student’s grade in the capstone course.

•   Entrance scores to the Business Graduate programs have been raised for
    unconditional students beginning with the 2008-2009 academic year. Also
    the MAT was deleted from the entrance exam list for the MSHRM degree.
    Either the GMAT or the GRE is now required.

•   A problem with the capstone exam is that the multiple-choice format is not
    consistent with the case analytic approach that most instructors use.
    Currently, there is less of an emphasis in the MSHRM program on
    objective tests. Instructors teach students to analyze a situation and make
    recommendations. Then on the capstone exam they are asked more
    factually-based ,objective questions which cause a severe disconnect.
    Consequently, faculty will continue to be asked to improve our scores in
    both areas by having exams throughout the program that include a
    combination of objective questions (to ensure factual learning) and case
    analysis (to develop analytical skills).
                                                                         Atlanta, GA
                        MSHRM Program
                Plans for Further Improvement
                Pursuant to Assessment Results
•   In addition, the MSHRM program of courses was examined last academic
    year and found not to address several areas of the Pre-PHR exam. A
    committee reviewed the program and implemented changes to the
    program starting fall 2009 term.
•   Additionally, the HRM capstone was revised in 2009 to align questions
    with the SLO’s of the new MSHRM program.
•   HRM 6623 was designated as the research course for MSHRM program
    and traditional research paper has been approved for this course. A grade
    of ―B‖ or better is required in order to successfully complete this course.
•   MSHRM Program EO 5, 80% of the MSHRM students will score 80 or
    higher on the research component of the research course HRM 6623
•   A common professional core has been approved to be added to the
    MSHRM program for those entering the program in fall 2009 and later
    that hold non-business undergraduate degrees.
•   Minimum entrance standards for the GMAT, GRE and GPA have been
    recommended and approved by the graduate committee for
    implementation fall 2010 to improve the quality of the program and
    assessment scores.
                                                                           Atlanta, GA
                        MSHRM Program
                Plans for Further Improvement
                Pursuant to Assessment Results
•   EO 1: Evidence knowledge of the theory, concepts, values, principles,
    legal constraints, and practices of Human Resource Management .
    Assessment Measures: Course Capstone Exam - 80% must achieve a
    score of 70 or better (SHRM; Pre-PHR Exam - 80% must achieve a score
    of 67 or better (SHRM determined passing score).

•   EO 2: Demonstrate the ability to utilize an open systems approach to
    Human Resource problem solving to include problem recognition,
    definition, analysis, solution development, implementation planning, and
    effective written and/or oral communication. Assessment Measures:
    Course Capstone Exam - 80% must achieve a score of 70 or better; Pre-
    PHR exam - 80% must achieve a score of 67 or better (SHRM determined
    passing score).




                                                                        Atlanta, GA
                       MSHRM Program
               Plans for Further Improvement
               Pursuant to Assessment Results
•   EO 3: Have an understanding of tools and approaches to analyzing,
    organizing, representing, and communicating Human Resource
    Management data. Assessment Measures: Course Capstone Exam - 80%
    must achieve a score of 70 or better; Pre-PHR Exam - 80% must achieve a
    score of 67 or better (SHRM determined passing score).
•   EO 4: Students will demonstrate the ability to analyze, select, and present
    HR strategies that support the competitive strategies of an organization.
    This will be measured using the MSHRM Capstone Exam and the Pre-PHR
    exam. Goal is for 80% of students to score at 70 or above on the Capstone
    exam and for 80% or above the passing score of 67 for the Pre-PHR (SHRM
    determined passing score).

•   EO 5: Evidence that students have an ability to prepare a traditional
    research paper. Assessment measure: 80% of the MSHRM students will
    score 80 or higher on the research component of the research course HRM
    6623; a grading rubric was developed for assessment purposes beginning
    academic year 2010-2011.



                                                                        Atlanta, GA
              MSHRM Program - Atlanta
            Recommended Program Actions
A.   ― … faculty will be asked to improve our scores in both areas by
     having exams throughout the program that include a combination
     of objective questions (to ensure factual learning) and cases (to
     develop analytical skills).‖

B.   ―… reviewing syllabi and instituting a policy of requiring that
     course content is linked to course SLOs for individual courses …‖

C.   ―Increase monitoring of adjunct faculty teaching to ensure that
     they are truly covering the required course material and that their
     courses have the desired level of rigor.‖




                                                                   Atlanta, GA
                       MSHRM Program - Atlanta
                       Improvement Plan, 1 of 2

Task                        Related   Related to   Responsibility          Others        Target
                            to EO #   Program      of                      Involved      Date
                                      Action #
Ensure that Course          1 -4      B, C         Instructor; oversight   MSHRM         T1, 2010
Outcomes are matched                               by Troy Atlanta         Faculty
with course deliverables                           Business                Advisor
in Syllabus                                        Coordinator
Require Pre and Post        1–4       A, B, C      Instructor;             MSHRM         T1, 2010
course Objective tests to                          oversight by Troy       Faculty
measure Course                                     Atlanta Business        Advisor,
Outcomes in all courses                            Coordinator             Business
                                                                           Coordinator
Require at least one        4         B, C         Instructor;             MSHRM         T5, 2010
proctored, closed book,                            oversight by Troy       Faculty
no note exams in all                               Atlanta Business        Advisor,
courses                                            Coordinator             Business
                                                                           Coordinator
Require end of course       1–4       B, C         Troy Atlanta            MSHRM         T1, 2010
deliverables (attendance,                          Business                Faculty
grade sheets, copies of                            Coordinator             Advisor
exams) for all courses



                                                                                           Atlanta, GA
                    MSHRM Program - Atlanta
                    Improvement Plan, 2 of 2

Task                       Related   Related to   Responsibility   Others     Target
                           to EO #   Program      of               Involved   Date
                                     Action #
Conduct faculty survey     1–5       B            Troy Atlanta     MSHRM      T5,
to obtain ideas for                               Business         Faculty    2010
improving content and                             Coordinator      Advisor
delivery of courses
Conduct quarterly          1–5       B, C         Troy Atlanta     MSHRM      T1,
faculty meetings on                               Business         Faculty    2010
Site and in Blackboard                            Coordinator      Advisor
in Wimba
Conduct classroom          1–5       B            Troy Atlanta     Dept       T1,
observations of fulltime                          Business         Chair      2010
and adjunct faculty                               Coordinator      TGC
Enhance faculty            1-5       C            Troy Atlanta     MSHRM      T1,
development and                                   Business         Faculty    2010
information                                       Coordinator      Advisor
communication
through meetings and
use of Blackboard

                                                                              Atlanta, GA
 Master of Science in Management
• Concentration in Healthcare Management
• Concentration in Human Resource Management
• Concentration in Leadership and Organizational
  Effectiveness


                MSM - Atlanta
         Head Count And Graduation Data
Teaching Location      Student Headcount         Graduation Number
                    2008-2009      Fall 2009   2008-2009    Fall 2009
Atlanta, GA            72             76          17           22



                                                               Atlanta, GA
              MSM Program
           Assessment Procedures
•The Educational Testing Service Major Field Test (MFT) for the Master of
Business Administration (MBA) is used as the external benchmark and is
taken on-line/proctored in the capstone MGT6685 course.

• A three-hour, internal Capstone exam (100 multiple choice questions
developed from analysis of a Harvard Business School case) constructed by
Troy University faculty is also administered on-line/proctored in the capstone
MGT6685 course.




                                                                       Atlanta, GA
            MSM Curriculum Map
•EO1: Students will be able to demonstrate knowledge of the theory, concepts,
principles, and practices of business management.
      •Core courses supporting EO#1: MGT6671, MGT6685, MGT6696

•EO2: Students will be able use an open system approach to management problem
solving to include problem recognition, analysis through the use of conceptual and
theoretical measurements and diagnostics, solution development, implementation,
planning, and effective written and oral communication.
      •Core courses supporting EO#2: BUS6610, MGT6627, MGT6671,
      MGT6685, MGT6696

•EO3: Students will demonstrate the ability to analyze, select, and present
strategies that support a selected management specialty area.
      •Core courses supporting EO#3: MGT6671, MGT6685, MGT6696

•EO4: Students will use common management tools and approaches to analyze and
interpret management data and use effective strategies to design management
processes.
      •Core courses supporting EO#4: BUS6610, MGT6671, MGT6685, MGT6696


                                                                                Atlanta, GA
      MSM Curriculum Matrix
  Note that all of the EOs for each course listed below apply to the
   respective MSM program EOs, e.g., all the EOs for MGT6671
             apply to MSM Program EOs 1, 2, 3, and 4




                     EO1           EO2           EO3           EO4


BUS 6610                            X                           X

MGT 6627                            X

MGT 6671              X             X             X             X

MGT 6685              X             X             X             X

MGT 6696              X             X             X             X


                                                                Atlanta, GA
      MSM Program Expected Outcome 1
EO1: Students will be able to demonstrate knowledge of the theory,
concepts, principles, and practices of business management. This will be
measured using the MSM Capstone Exam and the MFT-MBA. The goal is
for 80% of students to score at 70 or above on the Capstone exam;. also 70%
of students to score at or above the national mean score on the MFT.

Course Expected Outcomes supporting Program Level EO1:

•   MGT6671 Organizational Behavior
•   MGT6696 Financial Analysis
•   MGT6685 Management Strategy




                                                                     Atlanta, GA
      MSM Program Expected Outcome 2
EO2: Students will be able use an open system approach to management
problem solving to include problem recognition, analysis through the use of
conceptual and theoretical measurements and diagnostics, solution
development, implementation, planning, and effective written and oral
communication. This will be measured using the MSM Capstone Exam and
the MFT-MBA. Goal is for 80% of students to score at 70 or above on the
Capstone exam ; also 70% of students to score at or above the national mean
score on the MFT.

Course Expected Outcomes supporting Program Level EO2:

•   BUS 6610 Business Research Design
•   MGT 6627 Specialized Study in Management
•   MGT 6671 Organizational Behavior
•   MGT 6685 Management Strategy
•   MGT6696 Financial Analysis



                                                                      Atlanta, GA
       MSM Program Expected Outcome 3
EO3: Students will demonstrate the ability to analyze, select, and present
strategies that support a selected management specialty area. This will be
measured using the MSM Capstone Exam and the MFT-MBA. Goal is for
80% of students to score at 70 or above on the Capstone exam ; also 70% of
students to score at or above the national mean score on the MFT.

Course Expected Outcomes supporting Program Level EO3:

•   MGT 6671 Organizational Behavior
•   MGT6685 Strategic Management
•   MGT6696 Financial Analysis




                                                                      Atlanta, GA
      MSM Program Expected Outcome 4
EO4: Students will use common management tools and approaches to
analyze and interpret management data and use effective strategies to design
management processes. This will be measured using the MSM Capstone
Exam and the MFT-MBA. Goal is for 80% of students to score at 70 or
above on the Capstone exam: also 70% of students to score at or above the
national mean score on the MFT.

Course Expected Outcomes supporting Program Level EO4:

•   BUS 6610 Business Research Design
•   MGT 6671 Organizational Behavior
•   MGT 6685 Management Strategy
•   MGT 6696 Financial Analysis




                                                                       Atlanta, GA
    MSM Assessment Procedures
•   Students in the MSM program are required to take the ETS Major
    Field Test-MBA (MFT-MBA) and the MSM Capstone exam
    during the MGT 6685 Management Strategy course. The MFT
    exam is taken online in a proctored computer laboratory
    environment and students have three hours to complete the exam.
    Students also take the MSM Capstone exam online, while observed
    by a proctor and have three hours to complete the exam. The
    Capstone exam questions are based on a preselected Harvard
    Business School case that has been analyzed by the appropriate
    faculty. The case is provided to the student at the beginning of the
    exam.

•   Each course in the MSM program has Expected outcomes listed on
    the SCOB Master Syllabi.




                                                                   Atlanta, GA
               MFT-MSM Assessment Results

•   The Major Field Test (MFT) in Masters in Business Administration (MBA)
    National means score is 249.2 (50th percentile).

•   Assessment 2006-07
     – eCampus     238.8 (25th percentile)
     – GC sites    234.7 (20th percentile)

•   Goal: 70% of students to score at or above the national mean score on the MFT.
•   Outcome: Goal not met.




                                                                              Atlanta, GA
     MFT-MSM Assessment Results (Continued)
•   The Major Field Test (MFT) in Masters in Business Administration (MBA)
    National means score is 249.2 (50th percentile).

•   Assessment 2007-08
     1. Albany                  231.0 (15th percentile)
     2. Atlanta                 233.5 (20th percentile)
     3.    Augusta              234.7 (20th percentile)
     4.    Clarksville          229.1 (10th percentile)
     5.    Davis-Monthan AFB    234.2 (15th percentile)
     6.    eCampus              241.5 (30th percentile)
     7.    Eglin AFB            None taken possibly due to small enrollment
     8.    Ft. Benning          238.6 (25th percentile)
     9.    Ft. Bragg            232.1 (15th percentile)
     10.   Ft. Carson           248.0 (45th percentile)
     11.   Ft. Lewis            244.2 (35th percentile)
     12.   Ft. Walton Beach     243.1 (35th percentile)
     13.   Holloman AFB         222.3 (1st percentile)

•   Goal: 70% of students to score at or above the national mean score on the MFT.
•   Outcome: Goal not met.


                                                                               Atlanta, GA
            MFT-MSM Assessment Results
                  (Continued)
•   The Major Field Test (MFT) in Masters in Business Administration (MBA)
    National means score is 249.2 (50th percentile).

•   Assessment 2008-09
     1. Albany                  234.3 (20th percentile)
     2. Atlanta                 229.1 (10th percentile)
     3.    Augusta              238.0 (25th percentile)
     4.    Clarksville          None taken possibly due to small enrollment (3)
     5.    Davis-Monthan AFB    253.3 (55th percentile)
     6.    eCampus              240.9 (30th percentile)
     7.    Eglin AFB            244.9 (40th percentile)
     8.    Ft. Benning          237.8 (25th percentile)
     9.    Ft. Bragg            226.4 (15th percentile)
     10.   Ft. Carson           None taken possibly due to small enrollment (9)
     11.   Ft. Lewis            247.9 (45th percentile)
     12.   Ft. Walton Beach     238.0 (25th percentile)
     13.   Holloman AFB         None taken possibly due to small enrollment (4)

•   Goal: 70% of students to score at or above the national mean score on the MFT.
•   Outcome: Goal not met.


                                                                              Atlanta, GA
            MFT-MSM Assessment Results
                  (Continued)
•   The Major Field Test (MFT) in Masters in Business Administration (MBA)
    National means score is 249.2 (50th percentile).

•   Assessment 2009-2010 (Spring & Summer not included)
     1. Albany                227.2 (10th percentile)
     2. Atlanta                            235.0 (20th percentile)
     3.    Augusta              235.0 (20th percentile)
     4.    Clarksville          None taken possibly due to small enrollment (1)
     5.    Davis-Monthan AFB    Sample to small to generate report
     6.    eCampus              241.3 (30th percentile)
     7.    Eglin AFB            None taken possibly due to small enrollment (19)
     8.    Malstrom AFB         None taken possibly due to small enrollment (11)
     9.    Ft. Benning          231.4 (15th percentile)
     10.   Ft. Bragg            241.3 (30th percentile)
     11.   Ft. Carson           247.0 (45th percentile)
     12.   Ft. Lewis            250.0 (50th percentile)
     13.   Ft. Walton Beach     228.0 (20th percentile)
     14.   Holloman AFB         None taken possibly due to small enrollment (5)

•   Goal: 70% of students to score at or above the national mean score on the MFT.
•   Outcome: Goal not met.
                                                                              Atlanta, GA
                      MSM Program
2009-2010 Graduate Survey Assessment Results
81.1% Graduates of the SCOB graduate programs report that the overall quality
    of the academic program is good or better. Only 65.4% feel that their Troy
    program prepared them for employment. However, 85.3% are convinced
    that the degree program for which they enrolled is valuable to them in their
    employment.

While data is not yet available for 2009-2010 academic year, past data of
  Expected outcomes for classroom students vs. online students are similar. In
  fact, eCampus scores are comparable to residential class outcomes. We do
  not anticipate any significant differences for MFT results 2009-2010.

•   Assessment Fall 2009 Assessment 2008-09 Assessment 2007-08
     eCampus 241.3             eCampus 240.9          eCampus 241.5
     GC Atlantic 237.4         GC Atlantic 234.2      GC Atlantic 236.4
     GC Southeast 236.6        GC Southeast 237.1     GC Southeast 237.1
     GC Western 250.0          GC Western 249.3       GC Western 239.3
     Montgomery 240.0          Montgomery 241.3       Montgomery 236.5




                                                                           Atlanta, GA
                       MSM Program
               Plans for Further Improvement
•   A recommendation has been made by the MSM DCC to the SCOB Graduate
    Committee to delete the following language: “…or selected pre-approved MPA
    courses (i.e., PA 6603, 6630, 6631, 6645, 6647, 6648, 6649, 6650) and an MSIR
    course, IR 6641.”
•   The MSM Program EO1 will be revised to reflect separate EOs to enable SCOB to
    measure the demonstration of the knowledge of business management, the theories
    of business management, the concepts of business management, the principles of
    business management, and the practices of business management.
•   The MSM Program EO2 will be revised to reflect separate EOs to enable SCOB to
    measure student skills in using an open-system approach to include problem
    recognition, to measure student skills in problem analysis using conceptual and
    theoretical measures and diagnostics, to measure student skills in developing
    implementations of solutions, to measure student skills in planning, to measure
    student skills in preparing written documents, and to measure student skills in oral
    presentations.
•   The MSM Program EO #3 will be revised to reflect separate EOs to measure
    students’ abilities to analyze strategies that support a selected management area, to
    measure students’ analytical decision-making skills in selecting strategies that
    support a selected management area, and demonstrate skills in preparing and
    presenting these strategies.

                                                                                    Atlanta, GA
                   MSM Program
        Plans for Further Improvement (cont)
•   The MSM Program EO4 will be revised to reflect separate EOs to measure
    students’ abilities to analyze and interpret management data, and to design
    management processes.
•   The MSM Program EO3 will be revised to reflect separate EOs to measure
    students’ abilities to analyze strategies that support a selected management
    area, to measure students’ analytical decision-making skills in selecting
    strategies that support a selected management area, and demonstrate skills
    in preparing and presenting these strategies.
•   The MSM Program EO4 will be revised to reflect separate EOs to measure
    students’ abilities to analyze and interpret management data, and to design
    management processes.
•   To more strongly reflect the research component of the MSM degree, a
    new program EO5 will be added as follows:
        Students will demonstrate an ability to prepare a traditional research paper.
        The assessment measure: 80% of the MSM students will score 80 or higher on
        the research component of the research courses BUS6610 and MGT6627. A
        grading rubric for BUS6610 and MGT6627 will be developed for assessment
        purposes beginning academic year 2010-2011.
                                                                               Atlanta, GA
                    MSM Program
         Plans for Further Improvement (cont)
•   To improve the assessment outcomes on the ETS Major Field Test, the MSM DCC
    will perform the following tasks:
     –   Program and Course EOs in the MSM will be redesigned to assure full alignment. As certain of these
         courses are also used in other degree programs (MBA, MSHRM), the MSM DCC will coordinate with the
         MBA and MSHRM DCCs to assure that any changes are not sub-optimal.
     –   The MSM DCC, along with the MBA DCC, will extensively review subscore performance on the MFT-
         MBA. From these reviews, recommendations, by discipline and location, will be made in terms of the
         course content and assessments used in each course to better prepare students for the MFT-MBA.
     –   As appropriate, based on the above-described reviews, formative assessments for certain courses may be
         necessary. If so, these will be designed.
•   To improve the assessment outcomes on the Capstone Exam, the MSM DCC will
    perform the following tasks:
     –   The Capstone Exam, itself, will be reexamined as to its ―fit‖ with the current Course and Program EOs.
         Based on this reexamination, the Capstone Exam will be revised, as appropriate, to yield a better fit with
         the current Course and Program EOs.
     –   The MSM DCC, along with the MBA DCC, will analyze on-going results by program and location. From
         these reviews, recommendations, by discipline and location, will be made in terms of the course content
         and assessments used in each course to better prepare students for the Capstone Exam.
     –   As appropriate, based on the above-described reviews, formative assessments for certain courses may be
         necessary. If so, these will be designed.
•   The MSM DCC will conduct a review of the EOs for each course taught in the MSM
    degree program to assure alignment with Program EOs. When appropriate, and in
    coordination with the MBA and MSHRM DCCs, Program EOs, Course EOs, or both
    will be modified to bring them into alignment with each other.
                                                                                                          Atlanta, GA
           MSM Program - Atlanta
           Expected Outcomes (1-4)
•   EO1: Students will be able to demonstrate knowledge of the theory,
    concepts, principles, and practices of business management.

•   EO2: Students will be able use an open system approach to management
    problem solving to include problem recognition, analysis through the use
    of conceptual and theoretical measurements and diagnostics, solution
    development, implementation, planning, and effective written and oral
    communication.

•   EO3: Students will demonstrate the ability to analyze, select, and present
    strategies that support a selected management specialty area.

•   EO4: Students will use common management tools and approaches to
    analyze and interpret management data and use effective strategies to
    design management processes.



                                                                         Atlanta, GA
                MSM Program - Atlanta
                Recommended Actions
A.   ―… faculty will be asked to assist in facilitating these skills in
     both areas by having exams throughout the program that include
     a combination of objective questions (to ensure factual learning)
     and cases (to develop analytical skills).‖
B.   ―Graduate faculty continues to evaluate the Capstone Exam for
     its validity and usefulness in testing the skill level of the MSM
     students. ‖
C.   ―Discussions between the MSM program committee members
     and other interested MSM faculty are ongoing via the MSM
     Redesign Discussion Board …‖




                                                                  Atlanta, GA
                      MSM Program
                  Improvement Plan, 1 of 2
Task                        Related to   Related to         Responsibility   Others     Target
                            EO #         Program Action #   of               Involved   Date

Ensure that Course          1–4          A, B, C            Instructor;      MSM        T1,
Outcomes are matched                                        oversight by     Faculty    2010
with course deliverables                                    Troy Atlanta     Advisor
in Syllabus                                                 Business
                                                            Coordinator
Require Pre and Post        1–4          A, B, C            Instructor;      MSM        T1,
course Objective tests to                                   oversight by     Faculty    2010
measure Course                                              Troy Atlanta     Advisor
Outcomes in all courses                                     Business
                                                            Coordinator
Require at least one        1, 4         A, B, C            Instructor;      MSM        T5,
proctored, closed book,                                     oversight by     Faculty    2010
no note exams in all                                        Troy Atlanta     Advisor
courses                                                     Business
                                                            Coordinator
Require end of course       1–4          A, B, C            Instructor;      MSM        T1,
deliverables (attendance,                                   oversight by     Faculty    2010
grade sheets, copies of                                     Troy Atlanta     Advisor
exams) for all courses                                      Business
                                                            Coordinator

                                                                                        Atlanta, GA
                    MSM Program
                Improvement Plan, 2 of 2

Task                       Related   Related to       Responsibili   Others     Target
                           to EO #   Program Action   ty of          Involved   Date
                                     #
Conduct faculty survey     1–4       B, C             Troy Atlanta   MSM        T5, 2010
                                                      Business       Faculty
                                                      Coordinator    Advisor
Conduct quarterly          1–4       B, C             Troy Atlanta   MSM        T1, 2010
faculty meetings on                                   Business       Faculty
Site and in Blackboard                                Coordinator    Advisor
in Wimba
Conduct classroom          1–4       A                Troy Atlanta   Dept       T1, 2010
observations of fulltime                              Business       Chair
and adjunct faculty                                   Coordinator    TGC
Enhance faculty            1-4       B, C             Troy Atlanta   MSM        T1, 2010
development and                                       Business       Faculty
information                                           Coordinator    Advisor
communication




                                                                                 Atlanta, GA
     Master of Science in Post-Secondary
                  Education
•   Concentration in Foundations of Education
•   Concentration in Instructional Technology




                                                Atlanta, GA
   MSPSE Expected Outcomes & Assessment Methods
                               Course          SLO 1       SLO 2      SLO 3         SLO 4
                           6660
                           6680

         CORE              6670
                           6691               CE2        CE3            GS       CG, CE1
                           6699               P          P
                           6665               T          T
                           **Six (6)          CE2        CE3
                           concentration
CONCENTRATION              courses of
                           student’s
                           choice


 P = Project/Practicum; CE1=Comp Exam Research Question; CG=Research Methods Course Grade;
GS=Graduate Survey ; T=Thesis; CE2=Comp Exam Concentration Question; CE3=Comp Exam Education/
Core Question; ** See slide 7 for list of MSPSE concentrations

                                                                                           Atlanta, GA
                MSPSE Program Overview
•   The Master of Science in Post Secondary Education Program is designed
    to prepare new entrants to the field of post secondary education as
    professional practitioners in a selected area of study. Students complete a
    core of required courses and an approved 18-semester-hour
    concentration.

•   Objectives of the Post Secondary Education Program:
     – To demonstrate an understanding of the body of knowledge, research
       base, instructional techniques, and competencies related to the area of
       concentration
     – To identify and develop alternative solutions to problems through
       evaluation, synthesis and application of knowledge, theories and
       concepts in the area of concentration
     – To demonstrate knowledge of various models of education, and
       social and cultural influences on post secondary education
     – To demonstrate an understanding of learning styles and their
       relationship to student achievement


                                                                          Atlanta, GA
               MSPSE Program Overview
•   This is a non- certification program. Students holding this degree will
    not be recommended for any teacher/counselor/administrator certificate
    or license.

     – Note 1: The Master of Science in Post Secondary Education
       (MSPSE) replicates the old Master of Education (M.Ed.) degree.
       Students holding the Master of Education are not eligible for
       admission into the MSPSE program.
     – Note 2: The Master of Science in Post Secondary Education
       (MSPSE) replaces the old Master of Science in Foundations of
       Education (MSFE, on the Dothan Campus, Troy Campus, and Global
       Campus) and the Master of Arts in Teaching (MAT, on the
       Montgomery campus). Students holding the MSFE or MAT degree
       are not eligible for admission into the MSPSE program




                                                                      Atlanta, GA
               MSPSE Concentrations by
                Southeast Region Site
                                          2009-2010
          MSPSE Concentrations              Albany Atlanta           Covington Brunswick

       Criminal Justice                                                    x              x

       English                                                             x

       Foundations                              x           x              x              x
      Higher Education
                                                                           x
      Administration
       History                                                             x

       Instructional Technology                 x           x              x              x

       Psychology                               x                          x              x

Note: All sites listed are located in Georgia. Global Campus MSPSE program eliminations effective fall
2009: Augusta, Ft. Benning, Vidalia, and Ft. Bragg/Fayetteville.

                                                                                                 Atlanta, GA
              MSPSE Program Enrollments by
               Global Campus Location/Site
              2005-2006      2006-2007      2007-2008 2008-2009 Fall 09- Spring 10
              (N=1878)       (N=1488)       (N=1355) (N=1135)        (N=840)
eCampus        8% (145)      11% (164)      14% (196)     16% (181)          29% (234)
Atlanta        7% (140)      9% (135)       11% (144)     10% (108)           6% (46)
Albany        16% (307)      14% (213)      14% (187)     12% (133)           11% (90)
Augusta       16% (308)      9% (140)        6% (77)        6% (68)           5% (40)
Brunswick     22% (410)      19% (286)      17% (224)     17% (188)          16% (130)
Covington     17% (327)      26% (385)      29% (391)     28% (317)          21% (170)
Ft. Benning    4% (83)        3% (49)        2% (25)        2% (28)           2% (15)
Ft. Myer       1% (20)            *              *             *                  *
Shaw AFB       1% (23)            *              *             *                  *
Vidalia           n/a             *              *             *                  *
*Other         4% (70)        3% (47)        2% (23)        1% (12)            1% (7)
              *Program enrollments combined for the following sites/locations due to having
              16 program enrollments or less for each academic year listed: Ft Bragg, Tampa,
              Orlando, Pensacola, Norfolk, Pacific, and Peninsula
                                                                                        Atlanta, GA
MSPSE Course Enrollments by Location
                             2007-2008 (N=4,653)
          Albany (639)               Atlanta (256)                 Augusta (161)
          Brunswick (649)            Covington (1603)              eCampus (1068)
          Ft Benning (55)            Montgomery (41)               Troy (81)
          Vidalia (86)
                                   1% 2%         2%
                              1%
                                                  14%

                           23%                            5%
                                                                     3%


                                                           14%



                                      35%

Note: Norfolk(6), Dothan (8), and Ft. Bragg (0) removed from chart due to having 8 or fewer
enrollments. All locations offered over 50% of degree program in a face-to-face format with
the exception of Norfolk and Dothan.
                                                                                       Atlanta, GA
    MSPSE Course Enrollments by Location
                               2008-2009 (N=3,864)
                   Albany (345)    Atlanta (149)    Augusta (49)
                   Brunswick (678) Covington (1335) eCampus (1108)
                   Montgomery (57) Troy (91)        Vidalia (38)
                                          2%           1%
                                   1%
                                                               4%
                                                    9%
                                                                1%

                                29%
                                                              18%




                                                35%


Note: Dothan (5), Ft. Benning (6), Ft. Bragg (2), and Norfolk (1) removed from chart due to having 8
or fewer enrollments. All locations offered over 50% of degree program in a face-to-face format with
the exception of Norfolk , Ft. Bragg, Ft. Benning, and Dothan.
                                                                                           Atlanta, GA
   MSPSE Course Enrollments by Location
                        Fall 2009-Spring 2010 (2,223)
        Albany (84)            Atlanta (39)    Brunswick (387)               Covington (585)
        eCampus (1014)         Montgomery (23) Troy (87)


                                      1%       4% 4%
                                                           2%



                                                              17%



                                 46%

                                                             26%




Note: Augusta (0), Dothan (4), Ft. Benning (0), Ft. Bragg (0), Norfolk (0), and Vidalia (0) removed
from chart due to having 8 or fewer enrollments . All locations offered over 50% of degree program
in a face-to-face format with the exception of Atlanta and Dothan.                             Atlanta, GA
Average MAT Scores (AY 2007-2010)
450

400

350

300

250

200

150

100

 50

    0                                                                                    Ft.               Montgome
            Albany      Atlanta   Augusta   Brunswick   Covington   Dothan   eCampus             Vidalia                Troy
                                                                                       Benning                ry
2007-2008    341         383        320        353        380        187       318       287      393        320         396
2008-2009    353         373        339        366        381        315       337       314       0         359         366
2009-2010    370         353        374        369        386        346       353       312       0         356         367




                     Note: see slide 9-10 for total program enrollments
                                                                                                                      Atlanta, GA
Average GRE Scores (AY 2007-2010)
1000
900
800
700
600
500
400
300
200
100
     0                                                                                              Montgomer
              Albany   Atlanta   Augusta   Brunswick   Covington   Dothan   eCampus   Ft. Benning               Troy
                                                                                                        y
 2007-2008     711      800        666        700        803        517       724        710           859       871
 2008-2009     755      823        731        693        792        486       750        855           771       932
 2009-2010     779      761        731        693        792        486       750        855           771       932



             Note: see slides 9-10 for total program enrollments

                                                                                                                Atlanta, GA
            MSPSE Program
    Comprehensive Exam Program Level
             Pass/Fail Rates
                                %          %
                   Total                                     % Concentration
                               Pass  Education/Core
                  Exams                                        Pass on 1st
                              on 1st   Pass on 1st
                  Taken                                         Attempt
                             Attempt    Attempt

   2006-2007       138        76%             82%                   88%

   2007-2008       320         88%            84%                   91%

   2008-2009       478         71%            79%                   86%

   Fall 2009       134         64%            66%                   69%


Note: 06-07 and 07-08 figures shown in table were obtained from 07-08 HOMER slides



                                                                                     Atlanta, GA
          MSPSE Comprehensive Exam
           Pass/Fail Rates – Atlanta

                         2008-2009
                                               % Pass
              Location               Total
                                             1st Attempt
Atlanta                               56      61% (34)



                         Fall 2009
                                               % Pass
              Location               Total
                                             1st Attempt
Atlanta                                0         0%




                                                         Atlanta, GA
                   MSPSE
         Expected Outcomes and Results
Expected Outcome 1: Students will demonstrate knowledge in
chosen concentration area.

Assessment measures:
1. Comprehensive Exam: 90% will pass their concentration area
    questions on the first attempt.
2. Capstone Class: 90% will earn an ―A‖ or a ―B‖ in the class. At
    least 50% of the grade will be based on Case Studies which
    require students to apply their concentration-area knowledge.
3. Thesis: 90% of students will successfully complete their thesis.
    The thesis will be based on the student’s concentration area.




                                                                Atlanta, GA
                MSPSE Program
        Expected Outcomes and Results (1)

                          2006-2007       2007-2008        2008-2009 **Fall 2009
                        Tota % Tota % Tota % Tota %
            EO 1         l Passed l Passed l Passed l Passed
          Measure 1:

         Concentratio           88%              91%              86%
         n            138      Not Met    320   Exceeded   478   Not Met   134 71%
                                                                  95%
          Measure 2:            96%              98%             Exceede
          Capstone        52   Exceeded   44    Exceeded   19       d      14   86%
          Measure 3:
          Thesis          0       0        0       0        0       0      1    IP
Note: IP= in progress
**EO 1 & 2 for Fall 2009 not assessed due to incomplete academic year
                                                                                Atlanta, GA
                  MSPSE Program
        Expected Outcomes and Results (EO 1)
For the 2006 - 2007 year:

Assessment measures
   1. Comprehensive Exam: 121 students out of 138 (88%) passed their
       concentration area questions on their first attempt. (Not Met)
   2. Capstone Class: 50 students out of 52 (96%) earned an ―A‖ or a ―B‖.
       (Exceeded)
   3. Thesis: No students attempted a thesis.

For the 2007 - 2008 year:
Assessment measures
   1. Comprehensive Exam: 291 students out of 320 (91%) passed their
       concentration area questions on their first attempt. (Exceeded)
   2. Capstone Class: 43 students out of 44 (98%) earned an ―A‖ or a ―B‖.
       (Exceeded)
   3. Thesis: No students attempted a thesis.



                                                                            Atlanta, GA
               MSPSE Program
  Expected Outcomes and Results (EO 1) (cont.)
For the 2008 - 2009 year:

Assessment measures
   1. Comprehensive Exam: 411 students out of 478 (86%) passed their
       concentration area questions on their first attempt. (Not Met)
   2. Capstone Class: 18 students out of 19 (95%) earned an ―A‖ or a ―B‖.
       (Exceeded)
   3. Thesis: No students attempted a thesis.

For the Fall 2009:
Assessment measures
   1. Comprehensive Exam: 106 students out of 134 (71%) passed their
       concentration area questions on their first attempt.
   2. Capstone Class: 12 students out of *14 (86%) earned an ―A‖ or a ―B‖. (*1
       student currently in progress)
   3. Thesis: 1 students attempted a thesis—currently in progress.



                                                                             Atlanta, GA
               MSPSE Program – Atlanta
          Expected Outcomes and Results (EO 1)
      ―Students will demonstrate knowledge in chosen concentration area.‖
                                          Atlanta
                               2006-2007        2007-2008         Fall 2009
                                                                  2008-2009
                                                                         %
                                 %            %             %           Passe
              EO 1       Total Passed Total Passed Total Passed Total     d
                                                           80%
           Measure 1:     --     --    --     --         (45) Not
           Concentration                            56     Met     0      0
           Measure 2:          --       --       --       --
           Capstone                                               0        0           0    0
           Measure 3:          --       --       --       --
           Thesis                                                 0        0           0    0

Note: -- Due to an institutional transition to one standardized curriculum , valid
     comparable assessment data could not be indentified for EO 1 for all locations.

                                                                                           Atlanta, GA
           MSPSE Program
     Expected Outcomes and Results
Expected Outcome 2: Students will demonstrate their knowledge
and understanding of andragogical techniques appropriate for post-
secondary students.

Assessment measures:
1. Comprehensive Exam: 90% will pass the education/core
    questions on the first attempt.
2. Capstone Class: 90% will earn an ―A‖ or a ―B‖ in the class. At
    least 50% of the grade will be based on Case Studies which
    require students to demonstrate their knowledge and
    understanding of andragogical techniques appropriate for post-
    secondary students.
3. Thesis: 90% of students will successfully complete their thesis.
    Some aspect of the thesis will relate to education.

                                                               Atlanta, GA
          MSPSE Program
Expected Outcomes and Results (EO 2)

                    2006-2007        2007-2008       2008-2009        **Fall 2009
                          %            %            %            %
     EO 2         Total Passed Total Passed Total Passed Total Passed
Measure 1:                 82%              84%             79%
Education/Core      89    Not Met   313    Not Met   478   Not Met      134   66%
Measure 2:                 96%              98%             95%
Capstone            52   Exceeded   44    Exceeded   19    Exceeded     14     86%
Measure 3:
Thesis              0        0       0       0        0       0          2      IP
Note: IP= in progress
**EO 1 & 2 for Fall 2009 not assessed due to incomplete academic year


                                                                              Atlanta, GA
               MSPSE Program
     Expected Outcomes and Results (EO 2)
For the 2006 - 2007 year:

Assessment Measures
1. Comprehensive Exam: 73 students out of 89 (82%) passed their
     Education/Core area questions on their first attempt. (Not Met)
2. Capstone Class: 50 students out of 52 (96%) earned an ―A‖ or a ―B‖.
     (Exceeded)
3. Thesis: No students attempted a thesis.

For the 2007 - 2008 year:

Assessment Measures
1. Comprehensive Exam: 264 students out of 313 (84%) passed their
     Education/Core area questions on their first attempt. (Not met)
2. Capstone Class: 43 students out of 44 (96%) earned an ―A‖ or a ―B‖.
     (Exceeded)
3. Thesis: No students attempted a thesis.

                                                                         Atlanta, GA
               MSPSE Program
  Expected Outcomes and Results (EO 2) (cont.)
For the 2008 - 2009 year:

Assessment Measures
1. Comprehensive Exam: 378 students out of 478 (79%) passed their
     Education/Core area questions on their first attempt. (Not Met)
2. Capstone Class: 18 students out of 19 (95%) earned an ―A‖ or a ―B‖. (Exceeded)
3. Thesis: No students attempted a thesis.

For Fall 2009:

Assessment Measures
1. Comprehensive Exam: 88 students out of 134 (66%) passed their Education area
     questions on their first attempt.
2.    Capstone Class: 12 students out of 14* (86%) earned an ―A‖ or a ―B‖. (*1 student
     currently in progress)
3. Thesis: 2 students attempted a thesis—currently in progress.




                                                                                 Atlanta, GA
                  MSPSE Program - Atlanta
             Expected Outcomes and Results (EO 2)
―Students will demonstrate their knowledge and understanding of andragogical
               techniques appropriate for post-secondary students. ‖
                                        Atlanta
                              2006-2007   2007-2008    2008-2009   Fall 2009
                                     %           %
                                   Passe       Passe          %           %
              EO 2           Total   d   Total   d   Total Passed Total Passed
           Measure 1:
                               --       --      --      --              71% (40)
           Education/Core                                        56      Not Met        0    0
           Measure 2:          --       --      --      --
           Capstone                                              0          0           0    0
           Measure 3:          --       --      --      --
           Thesis                                                0          0           0    0
 Note: -- Due to an institutional transition to one standardized curriculum, valid
      comparable assessment data could not be indentified for EO 2 for all locations.
                                                                                            Atlanta, GA
            MSPSE Program
     Expected Outcomes and Results

Expected Outcome 3: Students will apply their
knowledge in their field of employment.
Assessment measures:
1. Alumni survey: 90% of graduated students will respond
   ―Very well‖, ―Well‖, or ―Adequately‖ to question #17:
   ―How well did Troy University prepare you for your
   current employment?‖




                                                       Atlanta, GA
               MSPSE Program
  Expected Outcomes and Results (EO 3) (cont.)
For the 2008 - 2009 year:

Expected Outcome 3: Students will apply their knowledge in their field of
   employment.
Assessment measures:
1.   Alumni survey (Question 17): 38 out of 39 students (97.4%) responded ―Very
     Well‖, ―Well‖, or ―Adequately‖ (Exceeded)

For the 2009 - 2010 year:

Expected Outcome 3: How would you rate Troy University’s preparation of you for
   employment?
     – Graduate student survey question #18: “How well do you think Troy
       University prepared you for your further/continuing education?”
Assessment measures:
1. Graduate student survey: 96 out of 105 students (91.4%) responded ―Excellent‖,
     ―Good‖, or ―Average‖. (Exceeded)


                                                                             Atlanta, GA
           MSPSE Program
    Expected Outcomes and Results

Expected Outcome 4: Students will use research
methods applications to evaluate and/or create a plan
to investigate an area of inquiry.

Assessment measures:
1. Coursework: 90-95% of all students completing the
   MSPSE program will earn a “B” or better in PSE 6691.
2. Comprehensive examination: 90-95% of students will
   pass the research question by scoring a "5" or better on
   grading rubric.



                                                         Atlanta, GA
                    MSPSE Program
          Expected Outcomes and Results (EO 4)
                  Fall 2009 – Covington
                           Research Course Grade
                                                       Extent to which
                                N      Data Result   Standard (90-95%)
          Location
                                                        was Achieved
**Program Eliminated '09                 Passed
Atlanta                        15      15     100%       Exceeded


             Research Component of Comprehensive Exam
                                                       Extent to which
                                N      Data Result   Standard (90-95%)
          Location
                                                        was Achieved
                                           Passed

Atlanta                         0      0        0           n/a


                                                                  Atlanta, GA
             MSPSE Program
      Expected Outcomes and Results
•   Expected Outcome 5: Over 80% of students will rate the overall
    program as ―Good‖ or ―Excellent‖ on the Graduate Student
    Survey (top two boxes on a five-point scale).
     – Result: 2010 Spring Survey reported 73%
     – Expectation not met


•   Expected Outcome 6: Over 80% of students will rate the
    instruction in this program as ―Good‖ or ―Excellent‖ on the
    Graduate Student Survey (top two boxes on a five-point scale).
     – Result: 2010 Spring Survey reported 73%
     – Expectation not met




                                                                Atlanta, GA
                     MSPSE
               Program Assessment
• Strengths:
   – Core course 6691 contributes greatly towards the accomplishment of
     program objectives and most students are performing in the “A” –
     “B” range.
   – Strong MSPSE enrollments
   – Not all students “make it” due to academic rigor
• Weaknesses:
   – Comprehensive exam question for PSE 6691 (Research
     Methodology) appears to be the most challenging. Approximately
     80% of students passed the exam question on their first time. Further
     examination of the gap in pass rates between PSE 6691 course grades
     and PSE 6691 exam question is warranted.
• Status of PDAP Recommendations in 2008/9:
   – N/A –there were no PDAP recommendations for the PSE program


                                                                     Atlanta, GA
                MSPSE Program
         Plans for Further Improvement
Plans based on curriculum faculty observations
• The college will continue to disaggregate assessment data for every teaching
    location to improve analysis and identify specific opportunities for further
    improvement.
• Reassess MSPSE degree program goals and outcomes
• Improve coordination among sites/location in the implementation of the MSPSE
    degree program concerning but not limited to:
           – Use of existing master syllabi
           – Comprehensive exam administration
           – Comprehensive exam remediation procedures

Plans based on student learning outcome data
• Develop and implement strategies to improve pass rate for MSPSE comprehensive
    exam (EO 1 & 2).
• Reassess thesis/capstone option for MSPSE Global Campus students (EO 4).
• Assess/explore future market value of each MSPSE concentration (EO 3).


                                                                             Atlanta, GA
      M.S. – Post Secondary Education
    Comprehensive Exam Grading Rubric
Command of the content area
1 = little knowledge of the content area                                     4 = almost acceptable command of the content area
2 = poor command of the content area                                                         5 = good command of the content area
3 = inadequate command of the content area                                   6 = excellent command of the content area
Ability to analyze and synthesize Information and concepts
1 = no evidence of ability to analyze and synthesize information and concepts
2 = poor ability to analyze and synthesize information and concepts
3 = inadequate ability to analyze and synthesize information and concepts
4 = almost acceptable ability to analyze and synthesize information and concepts
5 = good ability to analyze and synthesize information and concepts
6 = ability to clearly and thoughtfully analyze and synthesize information and concepts
Well-organized and coherently developed
1 = weak organization or very little development                             4 = almost adequately organized and developed
2 = poor organization or development                                                        5 = generally well-organized and coherently
developed
3 = inadequate organization or development                                   6 = very well-organized and coherently developed
Explains and/or illustrates key ideas
1 = little or no relevant detail                                             4 = explains or illustrates some of the key ideas
2 = poor explanation or illustration of key ideas                            5 = explains or illustrates many key ideas
3 = inadequate explanation or illustration of key ideas                                       6 = clearly explains or illustrates all key ideas


OVERALL GRADE (Average of the four areas above)
1 (FAIL) Must have at least 1 full semester of remedial work). Essay indicates a lack of knowledge of the
content area and shows no evidence of the ability to analyze and synthesize information and concepts.
2 (FAIL) Must have at least 1 full semester of remedial work). Essay demonstrates only limited competence and is seriously flawed.
3 (Remediation required, may retake same semester). Essay demonstrates some degree of competence in response to the assignment, but is clearly flawed.
4 (Remediation required, may retake same semester). Essay demonstrates near competence in response to the assignment.
5 (PASS) Essay demonstrates clear competence in response to the assignment but may have minor errors
6 (PASS) Essay demonstrates a high degree of competence in response to the assignment.




                                                                                                                                     Atlanta, GA
                      Atlanta, GA
          Expected Outcomes for Location (1-4)

•   EO 1 – 81-90% of students will be satisfied with access to staff.
     – Result: 2009 student survey indicates 91.1% satisfaction.
     – Expectation exceeded.
•   EO 2 – 81-90% of students will be satisfied with the operating hours of the
    staff at the site.
     – Result: 2009 student survey indicates 91.1% satisfaction.
     – Expectation exceeded.
•   EO 3 – 81-90% of students will be satisfied with the responses received
    from staff.
     – Result: 2009 student survey indicates 85.5% satisfaction.
     – Expectation met.
•   EO 4 – 81-90% of students will be satisfied with the general condition of
    the site facilities.
     – Result: 2009 student survey indicates 91.1% satisfaction.
     – Expectation exceeded.


                                                                        Atlanta, GA
                 Atlanta, GA
     Expected Outcomes for Location (5-8)
•   EO 5 – 81-90% of students will be satisfied with the academic counseling
    services.
     – Result: 2009 student survey indicates 81.1% satisfaction.
     – Expectation met.
•   EO 6 – 81-90% of students will be satisfied with faculty academic
    advising.
     – Result: 2009 student survey indicates 78.9% satisfaction.
     – Expectation not met.
•   EO 7 – 81-90% of students will be satisfied with library services.
     – Result: 2009 student survey indicates 71.1% satisfaction.
     – Expectation not met.
•   EO 8 – 81-90% of students will be satisfied with library resources.
     – Result: 2009 student survey indicates 80% satisfaction.
     – Expectation not met.



                                                                          Atlanta, GA
                 Atlanta, GA
     Expected Outcomes for Location (9-12)
•   EO 9 – 81-90% of students will be satisfied with computer labs.
     – Result: 2009 student survey indicates 53.3% satisfaction.
     – Expectation not met.
•   EO 10 – 81-90% of students will be satisfied with educational support
    technology.
     – Result: 2009 student survey indicates 88.9% satisfaction.
     – Expectation met.
•   EO 11 – 81-90% of students will be satisfied with site safety.
     – Result: 2009 student survey indicates 93.3% satisfaction.
     – Expectation exceeded.
•   EO 12 – 81-90% of students will be likely to refer others to Troy University.
     – Result: 2009 student survey indicates 90% likelihood of referral.
     – Expectation met.




                                                                           Atlanta, GA
              Atlanta, GA
    Recent Improvements to Location
•   Site added the two non-academic programs ESL and Polygraph
    Science programs.
•   During the past three years, four staff positions, as well as four new
    full-time faculty positions have been added to support the enrollment
    growth.
•   Additional classroom and office facilities were added to accommodate
    the location’s steady growth pattern.
•   Atlanta has recently added a Masters in Elementary Education and
    started that program with its first cohort in spring of 2009.




                                                                      Atlanta, GA
               Atlanta, GA
Plans for Further Improvement to Location
•   Expand the ESL program and graduate degree programs, particularly
    those in the area of Business, to international students to create a
    greater student diversity.
•   Facility expansion that will add two more classrooms along with extra
    faculty office space.
•   Add one additional Student Services position.
•   Hire a full-time faculty in Business.
•   Hire a full-time faculty member in Public Administration.




                                                                     Atlanta, GA

				
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