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					                       Insurance Institute of London Revision Lecture
                                    Xchanging Building
                            1.15pm, Monday 8th September 2008
 Exam Techniques


                   How to Revise & Pass your
                       CII Examinations
                                 Len Wilkins FCII, Consultant
                               & Chris Paine Dip CII, Consultant

                      Chairman : Mr Michael Stuart ACII Chartered Insurer
                   Account Manager, Norwich Union Corporate Sales Division

                    IIL Revision Lectures are kindly sponsored by Xchanging

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                     Firstly, why people fail CII exams
 Exam Techniques

                   Research has shown that CII students fail
                     because :

                    ONE - they did not PREPARE
                    TWO - they did not FINISH examination
                     paper
                    THREE - they did not PRACTISE answering
                     questions

                   You have been warned – so you need to study
                     properly to avoid these traps
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                          Your Important Decision
 Exam Techniques

                      Decide on your correct examination route
                      Award
                      Certificate
                      Diploma
                      Advanced Diploma
                      Decide number of study subjects - no more
                       than 2 at any one sitting, please
                    Establish how long it will take to study
                     various subject levels

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                    Study Time & CII Credits Required
 Exam Techniques

                    Cert CII Average 50 hours ( 40 credits)

                    Dip CII Average 96 hours (110 credits)

                    ACII         Average 120 hours (290 credits)

                   P.S. Please make sure you have sufficient
                      stationery – pens, pencils, highlighters,
                      pads – perhaps even small voice recorder
                      & tapes

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                           Exam Grid – The ‘Matrix’
                    CII Examiners sent grid showing syllabus
 Exam Techniques

                     points and when topics were last examined

                    Great idea to do same exercise, so obtain
                     examination guides for last 4 sessions
                     (we have prepared short example for 530)

                    £9.00 + VAT from CII website or CII e-mail for
                     members (£10.00 + VAT for non-members)

                    www.cii.co.uk or customer.serv@cii.co.uk
                     CII Customer Services 0208 989 8464

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                                Study Suggestion
                    Try to get face-to-face tuition - if not, try to
 Exam Techniques

                     arrange your own study group at work
                     (‘peer or group pressure’)
                    At start of studying – scan read book,
                     ignore bits you don’t need - take text you
                     consider important and rephrase into your
                     own style (‘judges notes’)
                    Summarise or highlight text passages
                    Please try to practise writing essays under
                     exam conditions – when was the last time
                     you put pen to paper for so long ?
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                            So far, it’s been studying
 Exam Techniques

                    Have you covered all main topics in
                     syllabus ?

                    Look at past exam guides - check style

                    Organise yourself - time for fun & time to
                     study

                    8 weeks before exam it’s revise, revise,
                     revise - but you can only revise what
                     you’ve already learned – that’s about now

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                                   Now to Revision
 Exam Techniques

                    Passive Revision - learning, reviewing
                     notes, re-expressing facts, concepts and
                     ideas

                    Active Revision - answer questions,
                     memory ‘joggers’ - words, rhymes, tapes,
                     flash cards or notes for key points and
                     legal cases - put them round house - mind
                     maps to link things together and above all
                     practise under exam conditions !


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                                              Revision
                    Use continuous assessment facilities or
 Exam Techniques

                     correspondence courses, On-Line help such
                     as CII ed, CD-RoM & Interactive, Key Facts
                     Booklets, Distance Learning, CII Revision
                     Days and CII Knowledge Services – again
                     please contact CII Face-to-Face Training
                    Plan your revision - prepare timetable that
                     includes work and leisure, then stick to it
                    Remember, you need somewhere quiet, free
                     of distractions, equipped with study space


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                      The end is in sight, so keep going
 Exam Techniques

                    Revise in attainable chunks - not whole
                     syllabus all at once

                    Study for 40 minutes - revise and review for
                     40 minutes - 15 minute reward break - then
                     repeat process

                    Lastly review key points you’ve learned for
                     5 minutes - technique will help put facts
                     into your long-term memory – start all over
                     again
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                                                  Attitude
 Exam Techniques

                    Think POSITIVELY

                    KNOW your subject (and be able to write
                     long tracts about it – third mention, so very
                     important)

                    Be CONFIDENT

                    You are aiming for a DISTINCTION !


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                             Correct Exam Technique
 Exam Techniques

                    Exam technique is frequently the
                     difference between passing and failing

                    Every exam requires special techniques
                     multiple-choice, mini-case studies, short
                     answers, case studies and essay answers

                    CII exams are not typical academic exams,
                     so answering in CII style is vital


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                             Correct Exam Technique
 Exam Techniques

                    Even well-prepared candidates get things
                     wrong by misreading questions or
                     running out of time

                    Contrary to popular belief, CII really does
                     want you to pass first time !

                    CII issued ‘positive marking’ instruction to
                     examiners last year


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                            Know Your Examinations
 Exam Techniques

                    Certificate, Diploma or ACII, they’re all
                     different – game of time versus marks

                    Diploma & ACII - 3 hours or 180 minutes to
                     gain 200 marks, that’s just 4 minutes for
                     each 5 marks (after checking etc)

                    Diploma & ACII - CII pass mark normally 110
                     marks (55%), but may vary slightly


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                        Certificate in Insurance Structure
 Exam Techniques

                      All Certificate exams 120 minutes or 2 hours
                      IF1 100 multiple choice (compulsory subject)
                      IF2 100 multiple choice
                      IF3 75 multiple choice
                      IF4 75 multiple choice
                      IF5 50 multiple choice & 25 mini case studies
                      IF6 50 multiple choice & 25 mini case studies
                      IF7 100 multiple choice
                      IF8 75 multiple choice (from January 2008)
                      ‘Mini case study’ is multiple choice question

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                      Certificate in Insurance Structure
 Exam Techniques


                    Per 2007/2008 Handbook, all IF papers have
                     nominal 70% pass mark
                    Might vary slightly from session to session
                    Four sessions per year : January, April,
                     July and October




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                       Techniques for Multi-Choice
 Exam Techniques

                    2 or 3 question categories in IF papers :
                    Know
                    Understand
                    Be Able to Apply (IF1 and IF2 only)
                    Please refer to new CII examination guides
                     for IF papers
                    Contains Technical Specification on question
                     weighting (how many from syllabus sections)


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                       Techniques for Multi-Choice
 Exam Techniques

                    Pay attention to any words in bold type e.g.
                     maximum, minimum, main, most, normally,
                     usually
                    If question requires negative response, this
                     will be emphasised by use of capital letters :
                     NOT, NEVER, LEAST
                    Do not spend too much time on one question
                    If you can’t decide, leave it and come back
                     later


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                       Techniques for Multi-Choice
 Exam Techniques

                    If you have any time remaining double
                     check each question and make sure you
                     haven’t missed anything

                    Remember - difference between answers
                     could be subtle but only one alternative
                     will be correct




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                       Techniques for Multi-Choice
 Exam Techniques

                    Work methodically through questions
                    No penalties for wrong answer, therefore
                     please attempt each question
                    READ and UNDERSTAND question,
                     missing a point could mean choosing
                     wrong option
                    Answer question asked, not one you think
                     they have asked


With grateful acknowledgement to The Chartered Insurance Institute   MC Version Updated C Paine Sept 2008   20
                     Know Your Examinations - Diploma
 Exam Techniques

                    P01 *, P04 *, P18
                    20 compulsory short answer questions in 3
                     hours or 8 minutes a question (with checking
                     time)
                    P05 *, P10, P11, P13, P17
                    14 short answer plus 2 case studies or
                     essays
                    Allow max 2 hours for short questions
                     (about 8 minutes per question)
                    Allow 1 hour for essays
                        * Indicates compulsory Diploma subjects
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                     Know Your Examinations - Diploma
 Exam Techniques

                    P21
                    8 short answer plus 2 case studies or essays
                     (from 4)
                    P80, P81
                    15 short answers
                    Certificate in Contract Wordings = P05 + P21
                    Certificate in IT for Insurance Professionals
                     = stand-alone examination (CITIP)



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                      Know Your Examinations - ACII
 Exam Techniques

                    510 – 945 Part One 8 compulsory short
                     answer or 5 minutes per question (CII own
                     suggestion max 45 minutes)
                    510 – 945 Part Two varies, but normally
                     4 case studies and/or essays – one of
                     which could be compulsory
                    Approximately 30 minutes per essay
                    955 – variable number of short, plus 2 case
                     studies & 2 essays – all compulsory
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                               Diploma & ACII Marks
 Exam Techniques
                    Diploma
                    10 marks per short answer
                    30 marks per case study or essay
                    ACII
                    6 marks per short answer
                    38 marks per case study or essay
                    50 marks for compulsory question with
                     variations in remaining case study and/or
                     essay marks

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                                           Final Sittings
                    CII advises that certain Diploma & ACII
 Exam Techniques

                     exams will not be available after October
                     2008 - please check
                    October 2008 will be final sitting for :
                    P13 Marine & Aviation Insurance
                    P17 Operational Management
                    775 Marine Insurance Underwriting
                    780 Aviation Insurance
                    825 Application of Reinsurance
                    940 Finance and Accounting
                    955 London Market Underwriting
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                               New Diploma Subjects
                   
 Exam Techniques
                       Following new Diploma subects
                      First examination sitting in October 2008
                      P80 Underwriting Practice
                      P81 Insurance Broking Practice

                    Subject changes all part of CII’s ongoing
                     review of whole General Insurance syllabus

                    Please make sure you check CII website for
                     syllabus updates for your subject(s)

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                                   Three VITAL points
                    NO marks for questions not attempted -
 Exam Techniques

                     never leave anything blank - intelligent
                     guess is better than nothing

                    Not possible to get more marks than those
                     allocated to individual question (subject to
                     CII ‘positive marking’ instruction)

                    Rare to get 100% of allocated marks -
                     especially for essays – you are extremely
                     likely to get some marks for simply
                     attempting a question
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 Exam Techniques                   Other VITAL points

                    Examiners never assume knowledge
                    Students who ‘know’ subject often get low
                     marks - quite common
                    For some people, most difficult paper is one
                     where they have specialist knowledge
                    Please remember to tell examiner all facts -
                     especially ones that are so obvious that
                     they seem not worth mentioning


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                          So to the Examination itself
 Exam Techniques

                      Do you know where Exam Centre is ?
                      Do a trial run
                      Can you park there if you need to ?
                      Have carbohydrate and protein-rich
                       breakfast or lunch to raise your energy
                      Get there in plenty of time
                      Remember to take necessary identification
                      Pens, pencils, calculators, erasers etc
                      Water or juice (if allowed)

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                                     Examination Itself
 Exam Techniques

                    Be organised - as you sit waiting for paper,
                     remind yourself that you know the exam,
                     you know what’s required and that
                     examiners want you to pass
                    Deal with any distractions before you start
                     (wobbly table - too hot - too noisy)
                    Listen carefully to envigilator’s instructions
                    Use a watch/clock/stopwatch


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                                     Examination Itself
 Exam Techniques


                    Read WHOLE PAPER FIRST !!!
                    Note what questions are compulsory and
                     how marks are awarded
                    Follow exam paper instructions precisely
                     and manage your time
                    Then decide in what order to do questions




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                                     Examination Itself
 Exam Techniques

                    Pace yourself - don’t spend all your
                     energy on first few questions
                    Allow time for checking
                    READ and UNDERSTAND each question
                     THOROUGHLY
                    Look for KEY words or INSTRUCTIONS
                    Check and recheck your time allocation




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                                     Examination Itself
 Exam Techniques

                    Plan your answers - write down lists of
                     dates, cases etc - use bullet points for
                     short answers and planning essay answers

                    Jot down headings, sort into logical
                     sequence and CHECK ALL points have been
                     covered - let’s call them your ‘TRIGGERS’




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                                     Examination Itself
 Exam Techniques

                    Brainstorm questions and write down
                     triggers inside front cover of answer paper

                    If you run out of time, there is now some
                     form of answer already written there for
                     examiner to see

                    If necessary, refer examiner to your notes
                     inside front cover


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                                           General Rules
 Exam Techniques

                    CONSIDER whole question
                    CONSTRUCT your answer relating to key
                     words and your knowledge
                    UNDERLINE key words
                    LINK your points to key words in question
                    PRIORITISE the points listed




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                                           Specific Rules
 Exam Techniques

                    Short Answer Questions - use bullet points
                     or note form (CII own suggestion)
                    Essay Questions - use bullet points to plan
                     your answer
                    KEEP REFERRING BACK TO QUESTION
                    Write down first bullet point and then refer
                     back to question – cover next bullet point
                     and so on
                    Check ALL points have been covered
                    Develop essay from there
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                                     Other Vital Points
 Exam Techniques

                    If you’ve a choice of two questions and
                     it’s difficult to decide between them, jot
                     down headings for both and see which
                     one can be developed better to obtain
                     more marks

                    Make sure you answer question the
                     examiner actually set, not question you
                     wanted him/her to set


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                       What the Examiner Means !!!
 Exam Techniques

                    STATE
                    Write down clearly

                    OUTLINE
                    Identify main features or general ideas on
                     topic

                    DESCRIBE
                    Give a fuller account of something


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                        What the Examiner Means !!!
 Exam Techniques

                    EXPLAIN
                    Give clear and detailed account to show
                     you understand philosophy of subject

                    ADVISE
                    Look at circumstances, identify possible
                     alternatives and provide reasoned solutions

                    LIST
                    Provide a series of bullet points

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                         Answering Style & Structure
 Exam Techniques

                    Structure your answer – no waffle, don’t
                     repeat or pad - examiners get bored easily
                     and they’re not silly
                    Include introduction defining terms and
                     stating how you will approach question -
                     then do main points
                    Remember key examiners’ terms
                    Remember to use paragraphs (examiners
                     get lost in long single blocks of writing –
                     like some of our slides – sorry !!!!)
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                         Answering Style & Structure
 Exam Techniques

                    Presentation - you will not fail because you
                     do not write or spell well or that your
                     grammar and punctuation are not perfect
                    You will get better marks if your script is
                     easy to read and understand
                    If question involves figurework, it’s about
                     insurance principles not mathematics - if
                     answer is not working out very well, it’s
                     likely you’ve made a mistake

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                         Answering Style & Structure
 Exam Techniques

                    CII examiners use a follow-through system -
                     if result is wrong but logic is right, you will
                     still get bulk of marks (positive marking)

                    If you run short of time, try to answer in
                     note or bullet-point form (or refer to your
                     front cover)

                    Even let examiner know that you are
                     running out of time

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                                  Marking Your Paper
 Exam Techniques

                    Marking schedule is prepared at same time
                     as exam paper
                    May be amended if examiner sees fit
                    Marking schedule is designed to reward
                     correct but does not penalise incorrect
                    Papers will normally be marked within a
                     month of exam
                    Marks are moderated for fairness


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                        Why others are going to fail !
                    Failure to answer question set
 Exam Techniques

                    Inadequate understanding of main principles
                    Failure to answer enough questions
                    Waffling, repetition (including question
                     itself)
                    Failure to structure an answer properly
                    No paragraphs, headings, underlinings,
                     illegible handwriting
                    Not setting out both sides of a discussion or
                     illogical and confused presentation

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                              Why do some Fail ?
 Exam Techniques

                    Because they are unprepared

                    Because they have not structured their
                     study and revision correctly

                    But mostly, because they use the wrong
                     techniques !




With grateful acknowledgement to The Chartered Insurance Institute   MC Version Updated C Paine Sept 2008   45
                                     Remember !!!!!!
 Exam Techniques

                    Be POSITIVE
                    Be ORGANISED
                    Use your MEMORY SKILLS
                    Use the RIGHT TECHNIQUES
                    Use BULLET POINTS if you run out of
                     time - better to say something rather than
                     nothing
                    Be PREPARED, do not rely on luck

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                        Remember the Golden Rule
 Exam Techniques

                    When exam is over, try not to discuss it
                     with others – only examiner’s opinion
                     matters
                    One last task – once books put away, what
                     went right, what went wrong and what you
                     have learned from experience
                    Use your resources to help your colleagues
                    Most of all, do your best and GOOD LUCK !!



With grateful acknowledgement to The Chartered Insurance Institute   MC Version Updated C Paine Sept 2008   47
                   Authors of this Presentation
 Exam Techniques

                   Len Wilkins FCII
                   SICAT Training Consultancy
                   Telephone        01451 821063
                   Mobile           07970 668849
                   E-Mail           lenwilkins@btinternet.com
                   Chris Paine Dip CII
                   Independent Training Consultant & Advisor
                   Telephone       01923 775049
                   Mobile          07770 671840
                   E-Mail          painefamily@supanet.com


With grateful acknowledgement to The Chartered Insurance Institute   MC Version Updated C Paine Sept 2008   48

				
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