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South West Trainers Meeting
13th October 2009
Horizon Centre Torbay Hospital
Dave Newman Chris Johns Rod Gegg Carol-Ann Regan
Nicola Healey Janice Parker Elliott Helen Watts
Lisa Riddington Stephanie Bradley Lindsay Snell
Jo Laing Laura Coysh
Part 1. Actions from Previous Meeting ........................................................................ 1
ACTION ALL Appraise 2 papers each and submit to the site ( End of November ) 1
ACTION Chris Email to LIS SWRLIN – 1
ACTION Chris Circulate training strategy when done(NSF) 1
Part 2. Agenda Items ..................................................................................................... 2
ACTION DN See Ginny about methods of representing trainers on manager’s meeting 2
ACTION Lindsay: Feedback to group on NHS Evidence training session 3
ACTION Chris Johns Find out more about using webex more thoroughly across the region. 4
ACTION DN email skills wall to Soo Swift 4
Part 3. AOB .................................................................................................................... 4
Part 4. Regional Roundup ............................................................................................. 5
Part 5. Next Meeting .................................................................................................... 10
ACTION Next meeting: Friday 14th May 2010 Truro 10:00 10
Part 1. Actions from Previous Meeting
1.1. Part 1. Critical appraisal 1
ACTION ALL Appraise 2 papers each and submit to the site ( End of November )
This is ongoing. Will everyone upload their results onto the Lis-Trainers site
ACTION Chris Email to LIS SWRLIN –
1.2. Carol-Ann Share experience of journal club approach 2
1.3. ALL Investigate NHS evidence and feedback
1.4. ALL have a look at the NSF about compliance with the current NSF
Chris had been asked to develop a training strategy based on NSF. This is on-
going. Chris is willing to share this with anyone when it is done
ACTION Chris Circulate training strategy when done(NSF)
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Part 2. Agenda Items
2.1. Critical Appraisal ( Carol-Ann)
Approached physios and a journal club.
2.11 Physios session outline ( 1 hr)
Sent journal article to physios first. Ran PowerPoint show. Looked at Pedro and
Dare etc to see appraisal examples. It’s useful to use an example from these sites.
Ran the article on a Casp checklist
Produced a key points handout to avoid students taking notes
Discussion 40 mins
2.2. Attending Managers Meetings
We should suggest that Dave attends the managers meeting to find out how often
someone from the trainer’s group should go.
ACTION DN See Ginny about methods of representing trainers on manager’s meeting
NH suggests that the trainer’s meeting minutes are sent to the managers group
As LMG meetings are held all over the region then perhaps the nearest trainer
could attend the meeting before their meeting
2.3. Information Literacy Competencies
i. The Framework.
This is a proposed set of skills relevant to nurses. It brings in the NSF, which may
be useful to us for mapping our training to serve nurses better.
Not clear now if we could end up delivering accredited training.
There is a list for this https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=LIS-
Opinions were expressed that it perhaps seems initially a little complicated for
There are some good examples to use and it makes a bit more sense when you
look at it.
2.41 Plymouth Courses
There was a discussion on the coverage of some of the University of Plymouth
research courses that nurses attend.
Many of us offer training to NHS staff on Plymouth courses.
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Carol-Ann reported that many Bristol students were asking for NHS Athens access.
She has had a lot of problems using the joint network access on the local
2.42 Departmental Visits and publicity
i. Some of us offer brief training meetings within training departments.
This can be at team meetings or direct invitations
ii. It is important to have library champions
iii. Some of us set up library stands at conferences with information about services
and offering a chance to join.
iv. Publicising knowledge weeks among the relevant staff has been quite successful
v. Contact clinical audit departments to see if we can assist.
2.5. Regional Roundup
This was circulated and discussions followed. See end of document
2.6. NHS Evidence
TOR is running sessions introducing it
This has been reviewed positively by Nursing Times. E-health insider
i. There is a new version coming out this month.
ii. Librarians seem to be left out a bit from it.
iii. We don’t know what is going to happen with core content in the future. The
database contract ends in 2011
iv. We don’t know for certain how it works or good it is. It complements rather than
substitutes database searching
v. It uses Microsoft FAST searching , so you can find out how it searches.
ACTION Lindsay: Feedback to group on NHS Evidence training session
2.7. E-Learning Training Course
Soo, Chris, Janice, Laura and Nickie attended in Plymouth
i. 1 hour Webex
ii. 2 full days training.
iii. 2 follow up days
Very interesting mix of theory and practice. Produced a webex session at the end of
it. Webex can be very interactive and at present is often underused and rather dull.
i. Webex access.
This is paid for by the SHA. We can book it in like a training room for people in the
We could explore this further
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Some very good lists of things to do before and during sessions.
No extra software required. You have to upload your materials first.
ACTION Chris Johns Find out more about using webex more thoroughly across the region.
This was an excellent course and many people could benefit from it.
2.8. Internet Searching Course
2.81 How do you pitch it
i. Most people are leaving it to the IT departments. You need to have some form of
pre-assessment to avoid great variations in skills levels
i. Basic Internet skills -90mins
ii. Looking for good quality information -90mins run concurrently
ACTION DN email skills wall to Soo Swift
Part 3. AOB
3.1. EBSCO Trial promotion
i. Do you promote something that might not be adopted? There is a danger that you
might raise expectations
It might be more effective if there was a degree of coordination beforehand. Chris J
is working on a protocol for running trials like this.
ii. With current EBSCO trial people need to feedback if they can.
i. Is anyone?
3.3. NVQ training resources
Helen thanked everyone for the resources they sent.
3.4. Athens statistics
i. Lindsay asked if anyone else wanted to be sent them
3.5. Jute bags ideas
i. Given away free at training sessions and when promoting SWICE.
ii. ‘Sold’ a few for a Zambian Charity
iii. Giving them away to new registrations in library awareness week.
½ hour drop-in sessions, talks on historic books. )
iv. Giving away to loyal users.
v. Reward for doing survey
vi. Given away with £1 Donation to diabetes charity
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Could the Southwest sponsor the FILE course?
3.7. Gloucestershire Hospitals wins award
The library staff at GRH and CGH won a Trust Excellence Award for their
involvement in the 6 Book Challenge, this supported the Trust’s literacy agenda.
The aim to was encourage staff to read 6 quick read books over 6 months, the
participants had to complete a reading diary and incentives included prize draws.
To promote the scheme library staff set up stalls in cafeterias. Although it was time
consuming it was rewarding with many Trust staff thanking the library for getting
them back into reading.
Part 4. Regional Roundup
( Go back )
4.1. BBH and CLN
4.11 Library Services: Introductory Search skills
Workshops take place monthly at CLN and bi- monthly at BBH and are very well
attended. We have recently added more dates and training locations for staff who
are out in the community at Weston.
From October 2009 I am commencing a series of visits and training sessions to the
Community Learning Disability Teams in the old AVON area - 7 bases in total. To
bring staff up to date with e -resources and to market library resources etc.
We have been giving out SWICE bags with our training sessions and at local
conferences. This has been going down very well.
Lorna Burns (W18 and W13) and I are still working on our Advanced Search skills
workshop which we hope to launch and offer to staff from January 2010. As we
both work as solo librarians with all the usual library
4.12 Stuff to do
We are finding making time to write a new course quite a challenge and the launch
date has been put back a few times. However, we are determined to be ready for
January with this.
Demand for 1 to 1 training remains constant.
I still haven't got to grips with NHS Evidence and feel this is something I would like
4.2. CGH and GRH Update
It has been a little quieter (as anticipated) over the summer, but in the last month
we have seen an increase in training sessions.
Most training is undertaken on a one to one basis, however several group sessions
have also been conducted, which include
-4th year medical students
-Palliative care team
Some of the group sessions were booked as a result of promotional visits by library
staff to departments.
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We recently revised our Advanced Searching Skills session and handout and are
promoting it to people who have undertaken the introductory course who we think
would be benefit from more in depth training, several of these sessions have been
run successfully. We have also revised our Evidence Based Healthcare Resources
session and we are now in a position to promote this more extensively. An
Introduction to Critical Appraisal session will also be available to staff in January
We have planned some scheduled group training sessions for the New Year, these
will include Introduction to Database Searching and Evidence Based Resources.
These sessions will supplement the one to one sessions and will provide users with
a choice of training style and format.
– Lisa Riddington
4.3. PLY Roundup
We have been busy with training on all levels as usual including inductions,
database and internet training, mediated searches, as well as working with our
literacy and numeracy learners.
We are also involved in the delivery of study skills for the HCA NVQ level 2 and for
the Access to Higher Education course which has replaced HCA training at NVQ
Tom's students have started their SSU this week looking in to the relevance of the
Plymouth Medical Society Historical Collection to modern medicine and creating a
resource for use with the collection.
A course by Alain Besson is to be held at Knowledge Spa on 12th November. The
course is fully booked and more enquiries still coming in.
I am hoping to use this as a springboard to launch local CASP sessions on a
scheduled basis. I am also liaising with the R & D department at Truro.
4.42 E-Learning Course - Certificate in e-Learning Facilitation
I attended the Training Foundation’s e-learning Tutor course. This was a well paced
and challenging course, focusing on theory and practical skills.
By the end of the course I was able to develop an online course and had
experience of delivery a Webex session on a topic of my choice – CASP. I have
developed a PowerPoint slideshow for the Webex course on CASP which I may
use during the rollout of our local CASP training.
There was a discussion on Webex use by tutors in the region. More to follow on this
The sessions were very interactive and there was plenty of feedback from the tutor
and peers. Well recommended.
4.43 SLH – New staff member
Emma Stone has started as a replacement for Suzanne Hindley. Part of Emma’s
remit will be to delivery training and service promotion to the North and East of the
county, particularly to community and mental health staff. Once up to speed I will
invite Emma to come along to future trainer’s meetings.
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4.44 Training Strategy
Still developing a training strategy for Cornwall Health Library Service. After
canvassing the region I have found that no-one currently has a full training strategy
separate from the main library strategy. I will share this if anyone else is interested.
I am hoping to have this agreed by trainers and the Knowledge Services Manager
in Cornwall by January 2010.
The strategy will incorporate what the service delivers currently and how. It will also
describe developments and resources necessary for the training programme
It will list new courses to be delivered e.g. CASP, current awareness. It will also
describe the training feedback process that will need t be reviewed.
4.45 Recent training
There has been an increase in one-to one training of Since April:
42 trainees and 54 hours training
93 in groups for total of 159.5 hours
The usual group sessions have been delivered as is normal for the time of year e.g.
MIU course, OPD diploma, Physiotherapy Department session.
Not to mention the numerous inductions for the University of Plymouth student
nurses diploma and PMS students since September:
Literature searching for all 3rd year PMS students (50)
Uni of Plymouth student nurses - 100 1st yr and 50 3rd yr
Training on a one to one basis is still the main method. A number of F1s / F2s are
coming forward which is a noticeable change this year. They are being encouraged
to take part in more audits.
All the courses are listed on our website and if asked I will do group sessions.
I have a couple of group sessions with midwifery staff on NVQ courses in October.
These are short sessions just to highlight the electronic resources but I will
encourage them to book further sessions once they know their assignment topics.
I have done 2 sessions on critical appraisal. I billed these as an introduction aimed
at those new to the topic.
One session was delivered to community physios at Bridgwater Hospital and one
was to the journal club in the new cancer centre. Both went well. I included a
practical session by sending out an article beforehand to read. All reported that they
had found this very useful. Using articles that had already been evaluated on DARE
or Pedro gave me more confidence in the practical session.
The University of Bristol students are asking for an Athens password more than in
previous years. There is a training need here especially with 3rd years but their
timetable is so tight it is difficult to see how best to target them. I’d be interested to
know if others are training this group.
University of Plymouth students on placement are more proactive and make full use
of one to one sessions.
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Mainly, we run bookable courses – take-up has been improving in recent months so
more are attending each course. I continue to use specialist libraries (now specialist
collections) as a way in to specific departments, and am focusing on mental health
teams at the moment. With the recent reorganisation of our office space, I have
been doing a few more one-to-ones.
I have been implementing what I learned from FILE, including sending out follow-up
evaluation questionnaires (on Survey Monkey). The response rate has been low as
expected, but over time I hope to get useful results. I am also finding out more
about users before training, through getting access to our Trust course booking
system and pre-course surveys. This term I am doing some informal half-hour
sessions in the Library, including one on NHS Evidence on 14th October, but take-
up so far has been minimal.
I have been holding Drop-in ‘Access the Evidence’ sessions in three locations
across the PCT area, with a varying degree of success re attendance. After
consultation with Workforce Development, all future bookings and venues will be
handled by their team.
I am developing a session, ‘Accessing the evidence for best practice’, which
includes a bit of critical appraisal (after I’ve done the Alain Besson day...).
The PCT has 11 multidisciplinary Neighbourhood Teams and I am working towards
a Team Knowledge Officer within each, to act as a ‘conduit’ for evidence-based
information. There is initial support for the proposal, which would mean training up
TKOs to access the best online resources, backed up by librarian input on a regular
basis. Watch this space...
4.8. W14 Update - Steph Bradley
Relatively little training has been going on at W14, partly owing to the Summer lull
and partly because we’re short-staffed, especially as no replacement is yet being
sought for Beryl’s trainer post.
Training has been conducted on a one-to-one basis, with all members of the library
team getting involved. Library assistants will be having a database refresher
session so that our users get the best help possible; any hints and tips greatly
We are currently looking into ways of developing the training we offer, although until
we have more bodies they’re unlikely to be realised:
Pre-arranged visits to wards and departments with info on how library services can
help them specifically, and catering to any particular demands they have. This
could include training at the time, or lead to training sessions another time.
Implementing a constant training programme, where library users can book
themselves onto a session which could be specific to e.g. database searching,
critical appraisal or just Google.
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We are currently offering training both within the hospital and at various community
hospitals in Somerset. Surprisingly there has been a number of training sessions
given over the summer period, to a number of Clinical trail staff. This has been due
to the fact that they will be undertaking master’s courses in the autumn, so they
have wanted to brush up on their skills early on. I think it does help that they are
personally in charge of their diaries, so they can schedule courses around their
other commitments, whereas other members of staff may be unable to have this
much control over their diaries. As is to be expected at this time of year the number
of appointments and drop in sessions for one to one training is slowly increasing.
Nicola has also begun the Diploma in Teaching in the Lifelong Learning sector, this
requires her to attend a three hour course during the week and do over 30 hours of
teaching throughout the year as well as coursework. Although 30 hours seems a
lot, you can take hours spent on a one to one basis and include them in your total
hours. She has been lucky in the fact that she has been in contact with the clinical
educator in the hospital and he has been willing to give her a couple of group
training sessions as well as having a number of groups book training sessions.
Nicola has also continued to attend Somerset Primary Care Trusts mandatory
training days, which has allow her to inform staff about the library service which is
available in Somerset, for them to use. It has been agreed that on one of these
mandatory training days, there will be an option, that over the lunchtime, Nicola will
do a 20 minute session about the library service and show staff how to access the
resources which they have available to them via an NHS Athens username and
password. These sessions will be run along a similar line as Jenny Laing course in
Salisbury which has proved very popular. She will also be offering them in the
Hospital, during the days, so that staff members can drop in.
Nicola has also been offering a full days training course at various community
hospitals in the locality. These sessions offer training sessions on database
training, electronic books, library catalogue and online journals. The take up has
been very poor and this does need to be investigated.
I have trained 130+ people. A third wanted database training. I have been giving
extended library induction sessions which teach how to get to online library
resources and also give a taster for more of my training
4.102 Course organisers
I have been liaising more with the coordinators of internal courses and offering to
run training sessions targeted at their immediate needs
-Formatting revision with word.
(This proved very popular as many people lack the skills to type essays efficiently)
4.103 Small Groups
I have continued to offer small group training on specific information processing or
interpretation and display problems, with Word PowerPoint and Excel
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Again assisted searches have been very popular
4.104 Plymouth university students –
Students still seem to be expected yet unable to do literature searching.
We are recording the reasons for Plymouth students needing help with these. We
are negotiating with some of the organisers to try to establish a better state of
4.11. Other activities.
We have been doing some literature searches for users. It has been very satisfying
when you can do something that is immediately being used to influence patient
4.112 Quality improvement and patient safety
I produced a word document with annotated web links to relevant sites for this
people taking part in this initiative.
4.113 Admin and publicity
I'm continuing to assist with some aspects of library administration and publicity and
E.g. sending out the NLH internal mail envelopes with library stickers on them.
Designing posters and notices. Administrating the access card system
4.114 Clinical Audit (CA)
I attended a conference on CA in the trust and subsequently met with the CA
manager to discuss how the library could help with the CA process
I'm still assisting with the monitoring the security system. This has become a
regular occurrence as the self issue machine is not always desensitising books.
( Go back )
Part 5. Next Meeting
ACTION Next meeting: Friday 14th May 2010 Truro 10:00
Part 6. Summary: