CV No: 880344
Phone: +9714-3970978 Ext: 507 Email: firstname.lastname@example.org
Summary of Qualifications
4 years IT Project Manager position in Canada.
Bachelor Degree in Computer Engineering, University of Ottawa, Canada.
Over 13 years of experience in Windows Server, Active directory, MS Exchange Server,
VB.NET, ASP.NET, MS SQL Server Database, Java, C language, Web site designing and
programming and AJAX.
CISCO CCNA certified in computer networking.
Certified in GSM (2G), CDMA (3G) mobile networks.
Education and Certification
BSc .Eng- Computer Systems Engineering----------------------------------------------------2007
University of Ottawa – Canada (www.uottawa.ca)
GSM Mobile Telecommunication Networks----------------------------------------------------2006
Lane Community College, Oregon, USA(Herzog, Ottawa, Canada)
CISCO CCNA(Intro) Certificate-------------------------------------------------------------------2005
BSc/BA .Eng- Civil Engineering-------------------------------------------------------------------1995
Damascus University – Syria.
Plan and schedule project timelines and milestones using appropriate tools.
Delegate tasks and responsibilities to appropriate personnel.
Develop and deliver progress reports, proposals, requirements documentation, and
Coach, mentor, motivate and supervise project team members and influence them to take
positive action and accountability for their assigned work.
Build, develop, and grow any business relationships vital to the success of the project.
Reduce project costs.
Solving problems and complaints with customers by listening carefully and offering a group of
available good solutions.
Establish and implement project methodologies and appropriate tracking and monitoring.
Keep our credibility with the client for the benefits of our company.
Flexibility with the clients while keeping budget control in mind.
Outstanding communication and interpersonal skills with the ability to listen effectively, respond
appropriately, and maintain mutual comfort level while relating to a diverse group of
Develop guidelines and instructions for the development/design/production teams.
Plan the execution, establish milestones, assign and document tasks to individuals and ensure
adherence to the guidelines.
Making sure that the design/development/production/management of the project is in line with
the clients requirements.
Networking: Windows Server 2008, Active Directory, DNS Server, Group Policy, DHCP, Multi
Server Environment, Server Virtualization (VMWare Servers), MS Exchange Server, CISCO
certificate CCNA Intro (2006).
Programming: VB.NET, SQL, Java, COM+, ActiveX, XML, VBA, Java Socket Programming,
Client Server Architecture, C, Crystal reports, IIS “Internet Information Services”, MS Excel.
Database: MS SQL Server, Microsoft Access Database.
IT Projects Manager, (Leading Company - Canada) 10/2008 – 4/2012
IT Project Management Responsibilities: Managing a group of Network Administrators,
Software Developers and Web site and graphics designers. Critical problem solving, receiving
progress reports and assigning and reviewing weekly task sheets, preparing and updating
projects reports to ensure that information is aligned between all departments.
o ERP Application: Managing and supervising the lifecycle of building ERP
(Enterprise Resource Planning) applications for managing (HR, accounting, sales,
stocks and production lines), using the following technologies (n-Tire technology,
ASP.NET, VB.NET, MS SQL Server and COM+ components).
o Website Design: Managing and supervising the lifecycle of website designing,
programming, graphic design and SQL Server Database.
o Windows Networks: Windows Server 2008, Active Directory, DNS Server, Group
Policy, DHCP, Multi Server Environment, Server Virtualization (VMWare Servers),
MS Exchange Server, CISCO certificate CCNA Intro (2006).
Network Admin and Project Planner asst (Canadian Government) 5/2007 – 10/2008
Since I have two diplomas of Civil Engineering and Computer Engineering, I was the best
candidate for a position in the Planning Department in the City of Ottawa (Government
Municipality). I participated in:
Using the MS Office project to schedule civil construction projects.
Network Management: I was a member of the (Administrators Group) for Managing Windows
Managing software development: Building software to communicate with AutoCAD (OLE
Automation) to do the civil project estimations using the buildings drawings (VB.NET + MS
Software Development & Network Admin (Dot Comm, Ottawa, Canada) 8/2001 – 11/2003
Network administration (For clients): Managing Windows Networks, performing backups,
security management, internet access, application installation and update and staff training.
Supervising a group of software developers (ERP system): The ERP system was
based on (n-tier distributed application, COM+ components, Oracle SQL, ASP.NET, XML,
Developed a web application as a Demo for automating the real estate purchasing
Computer Engineering University Program (University of Ottawa, Canada) 1/2004–4/2007
Networking: Windows 2000/2003 Server, configuring CISCO routers and computers for
networks. Many networking courses. In addition to many Java programming activities.
Team Leader of the graduation project: Arranging tasks and schedules as a part of my
leadership, Java application to communicate with Robot Bluetooth, Image processing for Robot
Camera. C and Java.
Website Master (Cyphertech – Canada, USA) 3/2001 – 8/2001
Built, from scratch, an Arabic keyboard to type Arabic letters on computers that don’t have
Arabic enabled operating systems, using UNICODE.
Designed the database tables, user navigation algorithms and the website work flow.
All the web pages of the websites dealt with a MS Access database, so it used SQL statements
Head of Software Department (Beneen Publishing House –Ottawa) 7/1996 – 2/2001
As the manager of the IT department, I supervised the process of moving the encyclopaedia
books of the publishing house into CDs, using VB applications with multimedia and MS
Building programs to help the editing functions of the publishing house:
(Building books indexes, Adding specific scripts from the Quran, Managing the articles of an
Helped in building web sites managed by the publishing house.
Website Designer (Cyberweb – Ottawa – Canada, Part time) 5/2001 – 9/2001
Web site designing. HTML authoring of 16 websites, for customers in Canada.
Computer software and hardware instructor 5/1998 - 2/2001
Teaching experience of almost 3000 hours in subjects related to:
Microsoft Visual Basic, Microsoft Office, Operating systems Win/DOS, HTML/ Web design,
Software Developer (Laika – Ottawa – Canada, Part time) 5/2001 – 9/2001
Using ActiveX technology, an application was built to control (AutoCAD) Application. The
application was built using VB 5.0. It reads coordination from text files, and draws them
automatically on the interface of AutoCAD to reach at the end to draw the contour lines.