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Accrediting Commission for Community and ... - Mission College

VIEWS: 5 PAGES: 72

									     Accrediting Commission for Community and Junior Colleges


          Substantive Change Proposal
 Identified Change: Addition of courses that constitute 50% or more of a program
                       offered through a mode of distance




Mission College
3000 Mission College Blvd.
Santa Clara, CA 95054

Prepared by:
    Norma Ambriz-Galaviz, Ed.D., Vice President, Instruction
    Catherine Cox, M.L.I.S. Curriculum Chair/Academic Senate President
    Cindy Vinson, Ed.D., Distance Learning Coordinator

Submission: ACCJC on April 25, 2011




 1
2
                                                                                               Contents


Contents .................................................................................................................................................................... 3

Description of the Proposed Change .............................................................................................................. 5
    Distance Learning and the College Mission Statement ................................................................................................................ 5
    Rationale for the Proposed Change ................................................................................................................................................... 32

Planning Process for the Proposed Change .............................................................................................. 33
    College Preparation and Planning for Distance Learning ........................................................................................................ 33
    Curriculum Development Process ...................................................................................................................................................... 35
    Assessment of Needs and Resources .................................................................................................................................................. 35
    Anticipated Results and Benefits ........................................................................................................................................................ 36
    Monitoring of Outcomes and Achievement ..................................................................................................................................... 37

Resources Supporting Distance Learning.................................................................................................. 39
    Student Services......................................................................................................................................................................................... 39
    Faculty, Management, and Support Staff ........................................................................................................................................ 41
    Technical Support ..................................................................................................................................................................................... 42

Internal and External Approvals .................................................................................................................. 43
    Curriculum Approval Process .............................................................................................................................................................. 43
    Governing Board Support for Distance Learning......................................................................................................................... 43

Eligibility Requirements .................................................................................................................................. 44

Certification of Continued Compliance with Eligibility Requirements ........................................... 44

Accreditation Standards .................................................................................................................................. 48
    2A.1.b. ............................................................................................................................................................................................................ 48
    2A.2.a. ............................................................................................................................................................................................................ 51
    2A.2.d ............................................................................................................................................................................................................. 53
    2B.3.a ............................................................................................................................................................................................................. 55
    2C.1.c .............................................................................................................................................................................................................. 55
    2C.1.e .............................................................................................................................................................................................................. 56
    3C.1.a ............................................................................................................................................................................................................. 58
    3C.1.b ............................................................................................................................................................................................................. 59

Summation ............................................................................................................................................................. 61

  3
Appendix A: Mission Statement .................................................................................................................... 62

Appendix B: General Education and Distance Learning ..................................................................... 63

Appendix C: Sample Course Outlines and Distance Learning Addenda ......................................... 65

Appendix D: Online Instructor Certification Course Syllabus ........................................................... 66

Appendix E: Technology “Boot Camp” Announcement ........................................................................ 68

Appendix F: Organizational Charts ............................................................................................................. 69




  4
Description of the Proposed Change

In accordance with the Distance Learning Manual published by the Accrediting Commission
for Community and Junior Colleges, a substantive change proposal is required when “a
college’s content of courses or programs represents a significant departure from current
curricula or the mode of delivery of a program so that the courses constitute 50% or more
of a program and/or are offered at a distance or through electronic delivery.” With the
expansion of the distance learning offerings at Mission College, the submission of this
substantive change proposal is now appropriate.


Distance Learning and the College Mission Statement

Distance learning is both consistent with the mission statement of Mission College and an
essential tool in carrying out that mission. Distance learning is fully integrated into all
aspects of the College’s instructional programs including transfer, basic skills, and
workforce preparation. The requested change is the result of many years of planning by
the faculty, staff, and administration with the goal of better meeting the College’s stated
mission, which focuses on the “diverse educational, economic and cultural needs” of the
College community.1 These needs include offering courses in a wide variety of formats and
instructional modalities, including distance learning, so that access is possible for the many
students who must juggle work and family along with their education.

The chart below shows the steady growth of distance learning enrollments at Mission
College.

             10000
              9000
              8000
              7000
              6000
              5000
              4000
              3000
              2000
              1000
                 0




1   Mission College Mission Statement, Appendix A
    5
While Mission College currently has no degrees which can be completed entirely through
distance learning, it is now possible for nearly all general education requirements to be met
through online instruction. Online courses are offered in all five general education areas
(A-E) required for graduation with an Associate of Arts or Associate of Science degree. It is
possible for a student to complete approximately 21 of the minimum 60 units required for
a degree by taking all of the general education requirements for the AA or AS degree online.
With the addition of only nine more distance learning units in a major area, or nine units of
online electives, a degree would meet the 50% threshold.

The Intersegmental General Education Transfer Curriculum (IGETC) requirements for
transfer to the California State University system require 39 units of coursework. 36 of the
39 total GE units required for IGETC can be completed online. The sole exception is oral
communication, required for admission to the California State University, which is not
offered via distance learning at Mission College. Certain math courses taken to fill IGETC
requirements (MATH 001, Pre-Calculus Algebra; MATH 003A, Analytic Geometry and
Calculus; MATH 008, Finite Mathematics, and MATH 010, Elementary Statistics) are also
available online. As a result, a wide variety of degrees at Mission can now be completed by
taking more than 50% of their coursework via distance learning, even if not a single course
in the actual area of concentration for the degree is offered through distance learning.2

There are approximately, 8 A.A. and 10 A.S. degrees, along with 40 certificates of study that
can be completed online at the 50% threshold, including the following:

                  Course                                  Title                         Units
                                                     AA - Accounting
          GE Required Units*
          ACCTG 001A*                Principles of Accounting                            4.0
          ACCTG 001B*                Principles of Accounting                            4.0
          BUS 021*                   Introduction to Business Computing                  3.0
          BUS 021L*                  Introduction to Business Computing Laboratory       1.0
          BUS 028A*                  Business Law I                                      3.0
          ACCTG 060*                 Computerized Accounting: QuickBooks                 3.0
          ACCTG 065*                 Computerized Accounting: Peachtree                  3.0
          ACCTG 033                  Projected Cash Flow & Financial Statements Using    1.5
                                     Excel
          ACCTG 034*                 Business Financial Planning Using Excel             1.5
          ACCTG 052                  Payroll and Business Tax Accounting                 3.0
          ACCTG 057A                 Cost Accounting                                     4.0
          ACCTG 057B                 Cost Accounting                                     4.0
          ACCTG 058A                 Intermediate Accounting                             4.0
          ACCTG 058B                 Intermediate Accounting                             4.0
          ACCTG 059A                 Financial Auditing                                  4.0



2   Mission College Catalog, 2010-2011
    6
    ACCTG 060*           Computerized Accounting: QuickBooks             3.0
    ACCTG 065*           Computerized Accounting: Peachtree              3.0
    ACCTG 071            Advanced Accounting                             4.0
    ACCTG 040*           Introduction To Personal Financial Planning     1.0
    ACCTG 041            Insurance Planning                              1.0
    ACCTG 042*           Investment Planning                             1.0
    ACCTG 043            Tax Planning                                    1.0
    ACCTG 044            Retirement Planning                             1.0
    ACCTG 045            Estate Planning                                 1.0
    ACCTG 051A           Income Tax                                      3.0
    ACCTG 051B           Income Tax                                      3.0
    BUS 051 *            Introduction to American Business               3.0
    BUS 064              Business Math Using Calculators                 4.0
    BUS 078              Business Communications                         3.0
    BUS 079*             Human Relations Applied in Business             3.0
    MGMT 103*            Functions of Management I                       3.0
    MKT 056A*            Marketing Principles                            3.0

                                        AS – Biological Science
    GE Required Units*
    ANTHR 001            Physical Anthropology                           3.0
    BIOSC 001A*          General Biology: Cells                          5.0
    BIOSC 001B           General Biology: Organisms                      5.0
    BIOSC 004            Microbiology                                    5.0
    BIOSC 005            Anatomy and Physiology                          5.0
    BIOSC 007            Field Ecology                                   4.0
    BIOSC 010*           Biology-Introduction to Biology                 4.0
    BIOSC 015*           Human Heredity and Disease                      3.0
    BIOSC 016            Marine Biology                                  4.0
    BIOSC 025            Environmental Biology                           3.0
    BIOSC 030            Tropical Ecology                                4.0
    BIOSC 047*           Human Anatomy                                   5.0
    BIOSC 048            Human Physiology                                5.0
    NS 015*              Human Nutrition                                 3.0

                                             AS - Business
    GE Required Units*
    BUS 021*             Introduction to Business Computing              3.0
    BUS 021L*            Introduction to Business Computing Laboratory   1.0
    BUS 028A*            Business Law I                                  3.0
    BUS 051*             Introduction to American Business               3.0
    BUS 64B              Business Math                                   4.0
    BUS 028B*            Business Law II                                 3.0
    BUS 010 *            Global Business                                 3.0
    BUS 050*             Administrative Office Procedures                3.0
7
    BUS 052*             Financial Investments                             3.0
    BUS 054*             Small Business Start Up and Management            3.0
    BUS 061*             Business and Society                              3.0
    BUS 078B*            Business Communications                           3.0
    BUS 079*             Human Relation in Business                        3.0
    BUS 086*             Building Business Websites                        3.0

                                   AA - Business (Global Business)
    GE Required Units*
    BUS 021L*            Introduction to Business Computing Laboratory     1.0
    BUS 028A*            Business Law I                                    3.0
    BUS 051*             Introduction to American Business                 3.0
    ACCTG 001A*          Principles of Accounting                          4.0
    ACCTG 001B*          Principles of Accounting                          4.0
    ECON 001A            Principles of Macroeconomics                      3.0
    ECON 001B            Principles of Microeconomics                      3.0
    MATH 008*            Finite Mathematics                                3.0
    MATH 010*            Elementary Statistics                             3.0
    BUS 021*             Introduction to Business Computing                3.0
    BUS 028B*            Business Law II                                   3.0
    BUS 052*             Financial Investments                             3.0
    BUS 054*             Small Business Start Up and Management            3.0
    BUS 064B             Business Math                                     4.0
    BUS 078B*            Business Communications                           3.0
    BUS 079*             Human Relation in Business                        3.0
    BUS 086*             Building Business Websites                        3.0

                                           AS – Engineering
    GE Required Units*
    ENGR 003             How Everyday Technology Works                     4.0
    ENGR 010             Introduction To Engineering                       4.0
    ENGR 023*            Mechanics: Statics                                3.0
    ENGR 024             Introduction to Circuit Analysis                  3.0
    ENGR 024L            Introduction to Circuit Analysis Laboratory       1.0
    ENGR 025             Engineering Graphics and Design                   4.0
    ENGR 026             Engineering Materials                             4.0
    ENGR 030             Introduction to Computing for Engineers           4.0
    PHYS 004A            Engineering Physics - Mechanics                   5.0
    PHYS 004B            Engineering Physics - Electricity and Magnetism   5.0
    PHYS 004C            Engineering Physics - Light and Heat              5.0
    PHYS 004D            Atomic Physics                                    2.0

                         AS – Global Marketing, Management and Business
    GE Required Units*
    BUS 010*             Global Business                                   3.0
8
    BUS 028A*            Business Law                                           3.0
    GEOG 002             Cultural Geography                                     3.0
    MGMT 116*            Global Management                                      3.0
    MKT 060*             International Marketing                                3.0
    MKT 062*             Global Exporting and Importing                         3.0
    MKT 066*             Global Finance Strategies                              3.0
    GLOBL/SOCSC1*        Global Perspective                                     3.0
    GLOBL/SOCSC 2*       Global Issues                                          3.0
    MGMT 115*            Global Manufacturing Management                        3.0
    MKT 068*             Global Distributers and Agents                         3.0
    MKT 070*             Global Marketing Research                              3.0
    MKT 072*             Marketing Ethics                                       3.0
    MKT 074              Global Purchasing                                      3.0
    MKT 082*             Global Advertising                                     3.0
    MKT 084*             Marketing Using the Internet                           3.0

                                          AS - Graphic Arts
    GE Required Units*
    GRART 050            Introduction to Graphic Art                            3.0
    GRART 062            Production Illustration                                3.0
    GRART 064            Photoshop: Digital Imaging                             3.0
    GRART 065            Desktop Color                                          3.0
    GRART 066            Advanced Production Illustration                       3.0
    GRART 067            Advanced Desk Top Publishing                           3.0
    GRART 070            Web Production                                         3.0
    GRART 068            Advanced Photoshop: Digital Imaging                    3.0
    GRART 075            Offset Press                                           3.0
    GRART 063            Introduction to Desk Top Publishing: In Designing      3.0

                                             AS - Graphic Design
    GE Required Units*
    Art 031A             Drawing                                                3.0
    Art 033A             Basic Design: Two-Dimensional                          3.0
    GDES 029             Careers in Visual Communication                        2.0
    GDES 035*            Introduction to Computer Graphic Design                3.0
    GDES 045*            Web Page Design with XHTML                             3.0
    GDES 055A*           Graphic Design - Image and Promotion                   3.0
    GDES 055B            Advanced Topics in Graphic Design - The Agency         3.0
    GRART 050            Exploring Careers in Graphic Arts                      3.0
    GRART 062            Introduction to Adobe Illustrator                      3.0
    GDES 060             Electronic Page Layout and Typography                  3.0
    GDES 085             Professional Portfolio and Design Career Preparation   2.0
    ART 033B             Basic Design: Three-Dimensional                        3.0
    ART 034A             Computer Aided Art                                     3.0
    GDES/ART 011*        The History of Modern Design                           3.0
9
    GDES 040             Applied Typography                                   3.0
    GDES 047             Web Animation                                        3.0

                         AA Liberal Arts: Natural Science and Mathematics
    GE Required Units*      Communication in the English Language &
    Area of Emphasis          Critical Thinking*
    (Appendix B)            Natural Science & Mathematics *
                            Arts & Humanities*
                            Social & Behavioral Science*

                       AA Liberal Arts: Social and Behavioral Science
    GE Required Units*    Communication in the English Language &
    Area of Emphasis         Critical Thinking*
    (Appendix B)          Natural Science & Mathematics *
                          Arts & Humanities*
                          Social & Behavioral Science*

                         AA Liberal Arts: Communication in English
                         Language & Critical Thinking
    GE Required Units*       Communication in the English Language &
    Area of Emphasis           Critical Thinking*
    (Appendix B)             Natural Science & Mathematics *
                             Arts & Humanities*
                             Social & Behavioral Science*

                         AA Liberal Arts: Arts & Humanities
    GE Required Units*      Communication in the English Language &
    Area of Emphasis           Critical Thinking*
    (Appendix B)            Natural Science & Mathematics *
                            Arts & Humanities*
                            Social & Behavioral Science*

                                 AS – Management and Supervision
    GE Required Units*
    MGMT 101*            Interpersonal Effectiveness                        3.0
    MGMT 102             Leadership                                           3.0
    MGMT 103*            Functions of Management I                            3.0
    MGMT 109             Productivity                                         3.0
    MGMT 110             Planning and Control                                 3.0
    MGMT 111             Problem and Decision Analyses                        3.0
    MGMT 113*            Functions of Management II                           3.0
    MGMT 117*            Total Quality Management                             3.0
    ACCTG 1A*            Principles of Accounting                             4.0
    BUS 021*             Introduction to business Computing                   3.0
1
0
    BUS 021L*            Introduction to business Computing Lab       1.0
    ACCTG 001B*          Principles of Accounting                     4.0
    ACCTG 060*           Computerized Accounting QuickBooks/Windows   3.0
    ACCTG 065*           Computerized Accounting Peachtree /Windows   3.0
    BUS 051*             Introductions to American Business           3.0
    BUS 064              Business Math Using Calculators              4.0
    BUS 078              Business Communications                      3.0
    BUS 079*             Human Relations Applied in Business          3.0
    MKT 056A*            Marketing Principles                         3.0

                                          AS – Marketing
    GE Required Units*
    MKT 040*             Sales Principles I                           3.0
    MKT 042*             Sales Principles II                          3.0
    MKT 056A*            Marketing Principles                         3.0
    MKT 056B*            Marketing Strategies                         3.0
    MKT 060*             International Marketing                      3.0
    MKT 081A*            Advertising Principles                       3.0
    BUS 028A*            Business Law                                 3.0
    MKT 057*             Retailing Principles                         3.0
    MKT 058*             Marketing Research                           3.0
    MKT 062*             Global Export & Import                       3.0
    ACCTG 001A*          Principles of Accounting                     4.0
    BUS 021*             Introduction Businesses Computing            3.0
    BUS 021L*            Introduction Businesses Computing Lab        1.0
    ACCTG 001B*          Principles of Accounting                     4.0
    ACCTG 060*           Computerized Accounting: QuickBooks/IBM      3.0
    ACCTG 065*           Computerized Accounting: Peachtree/IBM       3.0
    BUS 051*             Introductions to American Business           3.0
    BUS 064              Business Math Using Calculators              4.0
    BUS 078              Business Communications                      3.0
    BUS 079*             Human Relations Applied in Business          3.0
    MGMT 103*            Functions of Management I                    3.0

                                         AA - Mathematics
    GE Required Units*
    MATH 003A*           Analytic Geometry and Calculus               5.0
    MATH 003B*           Analytic Geometry and Calculus               5.0
    MATH 004A            Intermediate Calculus                        4.0
    MATH 010*            Elementary Statistics                        4.0
    MATH 004B            Differential Equations                       4.0
    MATH 004C            Linear Algebra                               4.0
    ASTRO 001            Astronomy                                    3.0
    BIOSC 001A*          General Biology-Cells                        5.0

1
1
    CHEM 001A*           General Chemistry                               5.0
    PHYS 002A            General Physics                                 5.0
    CIS 004A             Computer Programming I (PASCAL)                 3.0
    CIS 031              Programming in BASIC                            3.0
    CIS 031A             Fundamentals of Microsoft Visual Basic          3.0
    CIS 037A*            “C" Programming                                 3.0
    ENGR 030             Introduction to Computing for Engineers         4.0
    MATH 019             Discrete Math                                   4.0

                                     AS – Office Administration
    GE Required Units*
    ACCTG 021A*          Basic Accounting I                              2.0
    BUS 028A*            Business Law                                    3.0
    BUS 050*             Administrative Office Procedures                4.0
    BUS 078              Business Communications                         3.0
    CA 010C*             Computer Keyboarding Speed and Accuracy         1.0
    CA 013*              Ten Key Numeric Keypad                          1.0
    CA 033A*             Word Processing - Course 1                      3.0
    CA 033B*             Word Processing - Course 2                      3.0
    CA 036               Machine Transcription                           3.0
    CA 037A*             Computer Usage for the Workplace Professional   3.0
    CA 046D*             Introduction to Microsoft PowerPoint            1.0
    CA 062B*             Introduction to Microsoft Excel                 1.0
    CA 081B*             Introduction to Microsoft Access                1.0
    ACCTG 021B*          Basic Accounting II                             4.0
    BUS 051*             Introduction to American Business               3.0
    BUS 064              Business Math Using Calculators                 4.0
    BUS 079*             Human Relations Applied in Business             3.0
    CA 045A*             Introductory Microsoft Project                  1.0
    CA 046E*             Intermediate PowerPoint                         1.0
    CA 063B*             Intermediate Microsoft Excel                    2.0
    CA 096A*             Internet Use Personal & Business 1              1.0
    CA 096B*             Internet Use Personal & Business 2              1.0
    MGMT 103*            Functions of Management I                       3.0
    MKT 056A*            Marketing Principles                            3.0

                                  AS – Office Information Systems
    GE Required Units*
    BUS 078              Business Communications                         3.0
    BUS 050*             Administrative Office Procedures                4.0
    CA 052               PC for Personal and Professional Use            0.5
    CA 033A*             Word Processing - Course 1                      3.0
    CA 033B*             Word Processing - Course 2                      3.0
    CA 036               Machine Transcription                           3.0

1
2
    CA 037A*             Computer Usage for the Workplace Professional     3.0
    CA 046D*             Introduction to Microsoft PowerPoint              1.0
    CA 062B*             Introduction to Microsoft Excel                   1.0
    CA 070               Using MS Windows/Vista                            1.0
    GRART 063            Introduction to Adobe InDesign                    3.0
    CA 031B*             Microsoft Word: Check It Out!                     1.0
    CA 045A*             Introduction to Microsoft Project                 1.0
    CA 045B*             Intermediate Microsoft Project                    2.0
    CA 081B*             Introduction to Microsoft Access                  1.0
    CA 071E              Microsoft Outlook                                 0.5
    CA 084*              Oracle: Check It Out!                             1.0
    MGMT 009             Intro Supervision & Management                    0.5
    MGMT 013*            Job Stress Management                             0.5
    MGMT 014             Interviewing Skills                               0.5
    MGMT 017*            Performance Appraisal                             0.5
    MGMT 019*            Dealing with Difficult People                     0.5
    BUS 079*             Human Relations in Business                       3.0
    MGMT 101*            Interpersonal Effectiveness                       3.0

                                        AS – Physical Science
    GE Required Units*
    ASTRO 001            Astronomy                                         3.0
    ASTRO 002            Astronomy Lab                                     1.0
    CHEM 001AB*          General Chemistry                                 5.0
    CHEM 002             Introductory Chemistry                            4.0
    CHEM 005             Quantitative Analysis                             4.0
    CHEM 030AB*          Fundamentals of Chemistry                         3.0
    PHYS 002AB           General Physics                                   5.0
    PHYS 004A            Engineering Physics - Mechanics                   5.0
    PHYS 004B            Engineering Physics - Electricity and Magnetism   5.0
    PHYS 004C            Engineering Physics - Light and Heat              5.0
    PHYS 004D            Atomic Physics                                    2.0
    PHYS 010             Introduction to Physics                           4.0

                                           AA - Psychology
    GE Required Units*
    PSYCH 001*           General Psychology                                3.0
    PSYCH 007*           Physiological Psychology                          3.0
    MAT H 010*           Elementary Statistics                             4.0
    PSYCH 002A           Experimental Psychology                           4.0
    PSYCH 010*           Social Psychology                                 3.0
    PSYCH 012*           Human Growth and Development                      3.0
    PSYCH 015            Introduction to Research Methods                  3.0
    PSYCH 020*           Theories of Personality                           3.0

1
3
    PSYCH 025*           Introduction to Abnormal Psychology               3.0
    PSYCH 030*           Psychology of Addiction and Substance Abuse       3.0
    PSYCH 033            The Psychology of Personal Growth                 3.0
    PSYCH 048*           Introduction to Child and Adolescent Psychology   3.0
    PSYCH 055*           Psychology of Death and Dying                     3.0
    PSYCH 060            Theories and Techniques of Counseling             3.0

                                         AA – Social Science
    GE Required Units*
    ANTHR 003            Introduction to Cultural Anthropology             3.0
    ECON 001A            Principles of Macroeconomics                      3.0
    GEOG 002             Introduction to Cultural Geography                3.0
    HIST 004A            History of Western Civilization                   3.0
    HIST 017A*           United States History                             3.0
    POLIT 001            American Government                               3.0
    PSYCH 001*           General Psychology                                3.0
    SOC 001*             Introduction to Sociology                         3.0
    ANTHR 001            Physical Anthropology                             3.0
    ANTHR 003            Introduction to Cultural Anthropology             3.0
    ECON 001AB           Principles of Macro/Microeconomics                3.0
    GEOG 002             Introduction to Cultural Geography                3.0
    HIST 004AB           History of Western Civilization                   3.0
    HIST 006             History of the Middle East                        3.0
    HIST 017AB           United States History                             3.0
    HIST 018             Introduction to Latin American History            3.0
    HIST 020             History & Geography of California                 3.0
    POLIT 001            American Government                               3.0
    POLIT 002            Comparative Government                            3.0
    POLIT 004            International Relations                           3.0
    POLIT 006            Politics of Race, Class and Gender                3.0
    POLIT 010            Introduction to Law and the Legal System          3.0
    PSYCH 001*           General Psychology                                3.0
    PSYCH 012*           Human Growth & Development                        3.0
    PSYCH 025*           Introduction to Abnormal Psychology               3.0
    PSYCH 030*           Psychology of Addiction and Substance Abuse       3.0
    PSYCH 033            Psychology of Personal Growth                     3.0
    PSYCH 040            Environmental Psychology                          3.0
    SOC 001*             Introduction to Sociology                         3.0
    SOC 002*             Social Problems                                   3.0
    SOC 021*             Sociology of Minorities in the United States      3.0
    SOC 024              Social Aspect of Aging                            3.0
    SOC 040              Marriage and Family                               3.0
    SOC 045*             Sociology of Human Sexuality                      3.0
    SOC 046              Marriage Customs and Sexual Behaviors             3.0

1
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    SOCSC/GLOBL 1*       Global Perspectives                                 3.0
    SOCSC/GLOBL 2*       Global Issues                                       3.0
    091,092,093          Directed Studies in Economics, History, Political   3.0
                         Science, Psychology or Sociology                    max

                                            AA - Sociology
    GE Required Units*
    SOC 001*             Introduction to Sociology                           3.0
    SOC 002*             Social Problems                                     3.0
    SOCSC 022            Research Methods in Social Sciences                 3.0
    SOC 021*             Minorities in the U.S.                              3.0
    SOC 024              Social Aspects of Aging                             3.0
    SOC 038              American Culture Through Film                       3.0
    SOC 040              Marriage and Family                                 3.0
    SOC 041              Family Issues                                       3.0
    SOC 043              Sociology of Religion                               3.0
    SOC 045*             Human Sexuality                                     3.0
    SOC 046              Human Sexuality: A Global Perspective               3.0
    SOC 047*             Criminology                                         3.0
    SOCSC 032            Introduction to Community Service                   3.0

                                         Accounting Certificate
    ACTG 001A*           Principles of Accounting                            4.0
    ACTG 001B*           Principles of Accounting                            4.0
    ACTG 033*            Projected Cash Flow & Financial Stmts               1.5
    ACTG 034*            Business Financial Planning                         1.5
    ACTG 040*            Intro to Financial Planning                         1.0
    ACTG 060*            Computerized Accounting: QuickBooks                 3.0
    ACTG 065*            Computerized Accounting: Peachtree                  3.0
    ACTG 042*            Investment Planning                                 1.0
    BUS 021*             Intro to Business Computing                         3.0
    BUS 021L*            Intro to Business Computing Lab                     1.0
    BUS 028A*            Business Law I                                      3.0
    ACTG 041             Insurance Planning                                  1.0
    ACTG 043             Tax Planning                                        1.0
    ACTG 044             Retirement Planning                                 1.0
    ACTG 045             Estate Planning                                     1.0
    ACTG 051A            Income Tax                                          3.0
    ACTG 051B            Income Tax                                          3.0
    ACTG 052             Payroll and Business Tax Accounting                 3.0
    ACTG 057A            Cost Accounting                                     4.0
    ACTG 57B             Cost Accounting                                     4.0
    ACTG 058A             Intermediate Accounting                            4.0
    ACTG 058B            Intermediate Accounting                             4.0

1
5
    ACTG 059A   Financial Auditing                                 4.0

                        Business Communication Certificate
    BUS 078A    Business Correspondence                            3.0
    BUS 078B*   Business Communications                            3.0
    BUS 078C*   Business Report Writing                            3.0
    BUS 078D*   Grant Writing                                      1.0
    BUS 078E*   Persuasive Business Writing                        1.0
    BUS 078F*   Business Writing for the WEB                       1.0
    BUS 078G*   Business Writing for Human Resources               1.0
    BUS 078H*   Writing Effective E-Mail for Business              1.0
    BUS 077*    Quality Customer Service                           3.0
    BUS 078B*   Business Communications                            3.0
    BUS 078C*   Business Report Writing                            3.0
    BUS 079*    Human Relations Applied in Business                3.0
    BUS 083A*   Bus Presentations Using PowerPoint                 3.0
    COMM 004    Small Group Communication                          3.0
    COMM 012    Introduction to Intercultural Communication        3.0

                  Business Communication Core Skills Certificate
    BUS 078A    Business Correspondence                            3.0
    BUS 078B*   Business Communications                            3.0
    BUS 078C*   Business Report Writing                            3.0
    BUS 077*     Quality Customer Service                          3.0
    BUS 079*    Human Relations Applied in Business                3.0
    BUS 083A*   Bus Presentations Using PowerPoint                 3.0
    BUS 078C    COMM 004 -Small Group Communication                3.0
    COMM 012    Introduction to Intercultural Communication        3.0

                           Business Computing Certificate
    BUS 021*    Intro to Business Computing                        3.0
    BUS 021L*   Intro to Business Computing Lab                    1.0
    BUS 025*    Intro to Systems Analysis and Design               3.0
    BUS 027*    Principles of E-Business                           1.0
    BUS 082A*    Business Spreadsheets Using EXCEL                 3.0
    BUS 083A*   Bus Presentations Using PowerPoint                 3.0
    BUS 086*    Building Business Websites                         3.0
    CA 045A*    Introductory Microsoft Project                     1.0
    CA 046D*    Introduction to Microsoft PowerPoint               1.0
    CA 046E*    Intermediate Microsoft PowerPoint                  1.0
    CA 062B*    An introduction to Microsoft Excel                 1.0
    CA 063B*    Intermediate Microsoft Excel                       1.0



1
6
                    Business Computing Core Essentials Certificate
    BUS 021*     Intro to Business Computing                         3.0
    BUS 021L*    Intro to Business Computing Lab                     1.0
    BUS 025*     Intro to Systems Analysis and Design                3.0
    BUS 027*     Principles of E-Business                            1.0
    BUS 082A*    Business Spreadsheets Using EXCEL                   3.0
    BUS 083A*    Bus Presentations Using PowerPoint                  3.0
    BUS 086*     Building Business Websites                          3.0
    CA 045A*     Introductory Microsoft Project                      1.0
    CA 046D*     Introduction to Microsoft PowerPoint                1.0
    CA 046E*     Intermediate Microsoft PowerPoint                   1.0
    CA 062B*     An introduction to Microsoft Excel                  1.0
    CA 063B*     Intermediate Microsoft Excel                        1.0

                             Business Essentials Certificate
    BUS 051*     Intro to American Business                          3.0
    BUS 064B     Business Math                                       4.0
    BUS 010*     Global Business                                     3.0
    BUS 028A*    Business Law I                                      3.0
    BUS 021*     Intro to Business Computing                         3.0
    BUS 021L*    Intro to Business Computing Lab                     1.0
    BUS 055*     Business Strategy for Success                       3.0
    BUS 077C     50 Ways to Improve Customer Service                 0.5
    BUS 078B*    Business Communications                             3.0
    BUS 079*     Human Relations Applied in Business                 3.0

                            Business Professional Certificate
    BUS 027*     Principles of E-Business                            1.0
    BUS 050*     Administrative Office Procedures                    3.0
    BUS 052*     Fundamentals of Financial Investment                3.0
    BUS 054*     Small Business Start Up and Mgmt                    3.0
    BUS 054A*    The Business Plan                                   1.0
    BUS 061*     Business and Society                                3.0
    BUS 078C*    Business Report Writing                             3.0
    BUS 078E*    Persuasive Business Writing                         1.0
    BUS 086*     Building Business Websites                          3.0
    BUS 082A*    Business Spreadsheets Using EXCEL                   3.0
    BUS 083A*    Bus Presentations Using PowerPoint                  3.0
    MKT 056A*    Marketing Principles                                3.0
    MGMT 103*    Functions of Management                             3.0
    RLEST 090*   Principles of Real Estate                           3.0
    ACTG 001A*   Principles of Accounting                            4.0
    301-303G     Business Work Experience                            3.0


1
7
                           Business E-Commerce Certificate
    BUS 027*     Principles of E-Business                        1.0
    BUS 054A*    The Business Plan                               1.0
    BUS 078F*    Business Writing for the WEB                    1.0
    BUS 086*     Building Business Websites                      3.0
    BUS 086A*    Building Business Web Sites: Basics             3.0
    MKT 072*     Social Media Marketing                          1.0
    MKT 072A     Blogging For Business                           0.5
    MKT 072B     Podcast Marketing                               0.5
    MKT 084*     Internet Marketing                              3.0

                          Business Global Business Certificate
    BUS 010*     Global Business                                 3.0
    MGMT 103*    Functions of Management                         3.0
    MKT 060*     International Marketing                         3.0
    BUS 028A*    Business Law I                                  3.0
    BUS 055*     Business Strategy for Success                   3.0
    BUS 055A*    Industry and competitive Analysis               1.0
    COMM 012     Introduction to Intercultural Communication     3.0
    GLOBL 001*   Global Perspectives                             3.0
    MKT 058*     Marketing Research                              3.0
    MKT 062*     Global Exporting and Importing                  1.0
    MKT 074      Purchasing                                      3.0
    BUS 074      Purchasing                                      3.0
    MKT 084*     Internet Marketing                              3.0
    MGMT 022*    Budgeting for Managers                          0.5
    MGMT 025*    Diversity in the Workplace                      0.5
    POLIT 004    International Relations                         3.0

                          Business Small Business Certificate
    BUS 054      *Small Business Start Up and Mgmt.              3.0
    BUS 054A*    The Business Plan                               1.0
    ACTG 021A*   Basic Accounting I                              2.0
    BUS 028      Sexual Harassment in the Workplace              1.0
    BUS 028A*    Business Law I                                  3.0
    BUS 055*     Business Strategy for Success                   3.0
    BUS 055A*    Industry and competitive Analysis               1.0
    BUS 061*     Business and Society                            3.0
    BUS 064A*    Basic Business Arithmetic                       3.0
    BUS 077*     Quality Customer Service                        3.0
    BUS 077A*    Maximizing sales with Salesforce.com            1.0
    BUS 077C     50 Ways to Improve Customer Service             0.5
    BUS 079*     Human Relations Applied in Business             3.0
    MKT 040*     Professional Selling                            3.0

1
8
    MKT 040A*     Fundamentals of Selling                            0.5
    MKT 040B*     Prospecting Strategies                             0.5
    MKT 056A*     Marketing Principles                               3.0
    MKT 070A*     Keys to Successful Product Launch                  0.5
    MKT 072A      Blogging For Business                              0.5
    MKT 081B*     Getting Your First Customer                        0.5

                       Creative Arts Entrepreneurship Certificate
    BUS 054A*     The Business Plan                                  1.0
    GDES 021*     Salesmanship for Creative Professionals            1.0
    GDES 022*     Self-Promotion for Creative Professionals          1.5
    GDES 023      Money and the Creative Professional                1.0
    GDES 025*     Copyrights for Creative Professionals              1.0
    GDES 026*     The Business of Creativity                         1.0
    GDES 085      Professional Portfolio and Design                  2.0
    ACCTG 001A*   Principles of Accounting                           4.0
    BUS 027*      Principles of e-Business                           3.0
    BUS 054*      Small Business Start Up and Management             3.0
    BUS 078       Business Communications                            3.0
    GDES 013*     Creativity and Visual Communication                3.0
    GDES 029      Careers in Visual Communication                    2.0
    GDES 045*     Web Page Design with XHTML                         3.0
    GDES 047      Web Animation                                      3.0
    GDES 083*     Designing Websites for e-Commerce                  3.0
    MGMT 010*     Negotiation Skills                                 0.5
    MGMT 101*     Interpersonal Effectiveness                        3.0
    MKT 034*      Networking for Success                             0.5
    MKT 035*      Developing Customer Surveys                        0.5
    MKT 056A*     Marketing Principles                               3.0
    MKT 056B*     Marketing Strategies                               3.0
    MKT 059       Effective Public Relations                         3.0
    MKT 084*      Internet Marketing                                 3.0
    MKT 084B*     E-Mail Marketing                                   0.5
                      Computer Application: Help Desk Certificate
    BUS 079*      Human Relations Applied in Business                 3.0
    CA 010C*      Computer Keyboarding Speed and Accuracy             1.0
    CA 031B*      Microsoft Word: Check it out!                       1.0
    CA 038A       Computer Applications Internship                  1,1.5,2
    CA 045A*      Introductory Microsoft Project                      1.0
    CA 051*       Help Desk and Support Specialist                    2.0
    CA 062B*      An introduction to Microsoft Excel                  1.0
    CA 070        Using MS Windows/Vista                              1.0
    CA 071E       Microsoft Outlook                                   0.5
    CA 081B*      Introduction to Microsoft Access                    1.0

1
9
    CA 084*     Oracle: Check it out!                                1.0
    CA 097A*    Creating WEB Pages - Course 1                        1.0
    CA 097B*    Creating Web Pages Course 2                          1.0
    CIS 081     Intro to Computer Networking                         3.0
    CIT 041     Microsoft Essentials                                 3.0
    CET 090A    Computer Service Technician Hardware                 4.0
    CET 090B    Computer Service Technician                          4.0
    MGMT 011*   Decision - Making Skills                             0.5
    MGMT 013*   Job Stress Management                                0.5
    MGMT 014    Interviewing Skills                                  0.5
    MGMT 019*   Dealing with difficult people                        0.5
    MGMT 023*   Nonprofit Board Development                          0.5

                      Computer Application: Level II Certificate
    CA 033A*    Word Processing - Course 1                           3.0
    CA 045A*    Introductory Microsoft Project                       1.0
    CA 046D*    Introduction to Microsoft PowerPoint                 1.0
    CA 062B*    An introduction to Microsoft Excel                   1.0
    CA 063B*    Intermediate Microsoft Excel                         1.0
    CA 062B*    An introduction to Microsoft Excel                   1.0
    CA 063B*    Intermediate Microsoft Excel                         1.0
    CA 071E     Microsoft Outlook                                    0.5
    CA 081B*    Introduction to Microsoft Access                     1.0
    CA 082B*    Intermediate Microsoft Access                        2.0
    CA 096A*     Internet Use: Personal and Business 1               1.0
    CA 096B*    Internet Use: Personal and Business 2                1.0
    CA 010A*    Learning the Keyboard                                1.0
    CA 034D     Mail Merge                                           0.5
    CA 052      PC for personal and professional use                 0.5
    CA 055      Palm Pilot-Basic                                     0.5
    CA 084*     Oracle: Check it out!                                1.0
    CA 096A*    Internet Use: Personal and Business 1                1.0
    CA 096B*     Internet Use: Personal and Business 2               1.0
                Computer Application: Microsoft Office Certificate
    CA 033A*    Word Processing - Course 1                           3.0
    CA 033B*    Word Processing - Course 2                           3.0
    CA 045A*    Introductory Microsoft Project                       1.0
    CA 045B*    Intermediate Microsoft Project                       2.0
    CA 046D*    Introduction to Microsoft PowerPoint                 1.0
    CA 046E*    Intermediate Microsoft PowerPoint                    1.0
    CA 062B*    An introduction to Microsoft Excel                   1.0
    CA 063B*    Intermediate Microsoft Excel                         1.0
    CA 071E     Microsoft Outlook                                    0.5
    CA 081B*    Introduction to Microsoft Access                     1.0

2
0
    CA 082B*     Intermediate Microsoft Access                      2.0

                       Customer Service Core Skills Certificate
    BUS 077*     Quality Customer Service                           3.0
    BUS 077B     Customer Service Phone Skills                      0.5
    BUS 077C     50 Ways to Improve Customer Service                0.5
    BUS 078B*    Business Communications                            3.0
    BUS 079*     Human Relations Applied in Business                3.0
    MKT 056A*    Marketing Principles                               3.0
    MKT 082*     Consumer Behavior                                  3.0

                                E-Commerce Certificate
    MKT 084*     Internet Marketing                                 3.0
    BUS 021*     Intro to Business Computing                        4.0
    BUS 027*     e-Business                                         4.0
    GDES 045*    Web Page Design with XHTML                         3.0
    GDES 046     Intermediate Webpage Design with Dreamweaver and   3.0
                 CSS
    GDES 083*    Design for e-Commerce                              3.0
    GDES 085     Portfolio & Professional Career Preparation        2.0
    BUS 028A*    Business Law                                       3.0
    CIT 113      Database Programming for the Web                   3.0
    COMM 015     Career Communication                               3.0
    GDES 047     Web Animation                                      3.0
    GDES 055A*   Image and Promotion                                3.0
    GDES 072     Information Architecture                           3.0
    GDES 073*    Digital Photography                                3.0
    GDES 074     Digital Video Production with final Cut Pro        3.0
    MKT 056A*    Marketing Principles                               3.0
    MKT 068*     Global Distributors & Agents                       3.0
    MKT 82*      Global Purchasing                                  3.0
    MUS 083      Digital Audio                                      3.0

                     English as a Second Language Certificate
    ESL 970G*    Advanced Grammar Review and Editing                3.0
    ESL 970LS    Advanced Listening and Speaking                    3.0
    ESL 970RW*   Advanced Reading and Writing                       5.0

                                Global Studies Certificate
    GLOBL 001*   Global Perspectives                                3.0
    GLOBL 002*   Global Issues                                      3.0
    BIOSC 025    Environmental Biology                              3.0
    BUS 010*     Global Business                                    3.0
    ANTHR 003    Introduction to Cultural Anthropology              3.0

2
1
    GEOG 002     Introduction to Cultural Geography            3.0
    COMM 012     Introduction to Intercultural Communication   3.0
    HIST 004A    History of Western Civilization               3.0
    HIST 033     Women's Issues Past and Present               3.0
    HUMAN 001B   Human Values in and From the Arts             3.0
    ENGL 006B    Survey of World Literature                    3.0
    POLIT 002    Comparative Government                        3.0
    POLIT 004    International Relations                       3.0
    ANTHR 003    Introduction to Cultural Anthropology         3.0
    ART 001A     Survey of Western Art 1                       3.0
    ART 001B     Survey of Western Art 2                       3.0
    ART 001C     Survey of Asian, African Art                  3.0
    BIOSC 030    Tropical Ecology                              4.0
    COMM 012     Introduction to Intercultural Communication   3.0
    ECON 001A    Principles of Macroeconomics                  3.0
    ECON 001B    Principles of Microeconomics                  3.0
    ENGL 006A    World Literature                              3.0
    ENGL 006B    Survey of World Literature                    3.0
    ENGL 043     Classical Mythology                           3.0
    GEOG 001     Introduction to Physical Geography            3.0
    GEOG 002     Introduction to Cultural Geography            3.0
    GLOBL 003*   Introduction to Peace Studies                 3.0
    GLOBL 004    The Developing World                          3.0
    HIST 004B    History of Western Civilization               3.0
    HIST 006     The Middle East                               3.0
    HIST 018     Introduction to Latin American History        3.0
    HIST 030     History of Southeast Asia                     3.0
    HIST 033     Women's Issues Past and Present               3.0
    HUMAN 001A   Human Values in and From the Arts             3.0
    HUMAN 001B   Human Values in and From the Arts             3.0
    HUMAN 018    African-American Culture and Humanities       3.0
    HUMAN 020    Asian Roots and Culture                       3.0
    MGMT 116*    Global Management                             0.5
    MKT 060*     International Marketing                       3.0
    MKT 062*     Global Exporting and Importing                1.0
    MKT 066*     Business-To-Business Marketing                3.0
    MKT 068*     Marketing Channels                            3.0
    MKT 070*     Product Management Essentials                 3.0
    MKT 072*     Social Media Marketing                        1.0
    MKT 074      Purchasing                                    3.0
    MKT 082*     Consumer Behavior                             3.0
    MKT 088*     How to Sell Your Products and Services        0.5
    PHIL 003     Introduction to Problems in Ethics            3.0
    PHIL 004     Patterns in Comparative Religions             3.0

2
2
    PHIL 005         Intro to Social and Political Philosophy            3.0
    PHIL 008        Introduction to Asian Philosophy                     3.0
    POLIT 002       Comparative Government                               3.0
    POLIT 004       International Relations                              3.0
    SOC 046         Advanced Human Sexuality                             3.0
    WRKEX 301-304   Occupational Cooperative Work Experience Education   3.0
    WRKEX
    301G-303G       General Work Experience                              3.0

                            Human Resource Management Certificate
    MGMT 118*       Human Resources Management                           3.0
    MGMT 201        Human Resources Internship                           1.0
    MGMT 122        Applied Human Resource Management                    3.0
    BUS 028A*       Business Law I                                       3.0
    BUS 028C        Human Resources and the Law                          1.0
    BUS 028D        Sexual Harassment in the Workplace                   1.0
    BUS 078G*       Business Writing for Human Resources                 1.0
    BUS 079*        Human Relations Applied in Business                  3.0
    MGMT 010*       Negotiation Skills                                   0.5
    MGMT 014        Interviewing Skills                                  0.5
    MGMT 016*       Conflict Management                                  0.5
    MGMT 017*       Conducting Performance Appraisals                    0.5
    MGMT 018        Communication Skills for Supervisors                 0.5
    MGMT 019*       Dealing With Difficult People                        0.5
    MGMT 020*       Building Teams                                       0.5
    MGMT 025*       Diversity in the Workplace                           0.5
    MGMT 026*       Motivating at Work                                   0.5
    MGMT 027*       Developing Effective Training Programs               0.5
    MGMT 028        Compensation Management                              0.5
    MGMT 029        How to Hire                                          0.5
    MGMT 102        Leadership                                           3.0
    MGMT 103*       Functions of Management                              3.0
    MGMT 136*       Conducting Effective Meetings                        0.5
    MGMT 030        Human Resource Systems                               0.5

                                    Leadership Certificate
    MGMT 102        Leadership                                           3.0
    MGMT 132*       Styles of Leadership                                 1.0
    BUS 038*        Applied Project Management                           3.0
    MGMT 038        Applied Project Management                           3.0
    BUS 055*        Business Strategy for Success                        3.0
    BUS 078B*       Business Communications                              3.0
    MGMT 111        Problem Solving for Managers                         3.0
    MGMT 115*       Operations Management                                3.0

2
3
    MGMT 117*        Total Quality Management                          3.0
    WRKEX 301 -304   Occupational Cooperative Work Experience Educat   4.0

                       Management and Supervision: Human Resource
                                    Management Certificate
    MGMT 118*        Human Resources Management                        3.0
    MGMT 201         Human Resources Internship                        1.0
    MGMT 122         Applied Human Resource Management                 3.0
    BUS 028A*        Business Law I                                    3.0
    BUS 028C         Human Resources and the Law                       1.0
    BUS 028D         Sexual Harassment in the Workplace                1.0
    BUS 078G*        Business Writing for Human Resources              1.0
    BUS 079*         Human Relations Applied in Business               3.0
    MGMT 010*        Negotiation Skills                                0.5
    MGMT 014         Interviewing Skills                               0.5
    MGMT 016*        Conflict Management                               0.5
    MGMT 017*        Conducting Performance Appraisals                 0.5
    MGMT 018         Communication Skills for Supervisors              0.5
    MGMT 019*        Dealing With Difficult People                     0.5
    MGMT 020*        Building Teams                                    0.5
    MGMT 025*        Diversity in the Workplace                        0.5
    MGMT 026*        Motivating at Work                                0.5
    MGMT 027*        Developing Effective Training Programs            0.5
    MGMT 028         Compensation Management                           0.5
    MGMT 029         How to Hire                                       0.5
    MGMT 102         Leadership                                        3.0
    MGMT 103*        Functions of Management                           3.0
    MGMT 136*        Conducting Effective Meetings                     0.5
    MGMT 030         Human Resource Systems                            0.5

                              Management and Supervision Certificate
    BUS 037          Fundamentals of Project Management                3.0
    MGMT 037         Fundamentals of Project Management                3.0
    MGMT 101*        Interpersonal Effectiveness                       3.0
    MGMT 103*        Functions of Management                           3.0
    MGMT 113*        Management in Practice                            3.0
    MGMT 118*        Human Resources Management                        3.0
    MGMT 009         Skills for New Managers                           0.5
    MGMT 012*        Managing Quality                                  0.5
    MGMT 015         Managing Change                                   0.5
    MGMT 016*        Conflict Management                               0.5
    MGMT 017*        Conducting Performance Appraisals                 0.5
    MGMT 018*        Communication Skills for Supervisors              0.5
    MGMT 020*        Building Teams                                    0.5

2
4
    MGMT 023*    Nonprofit Board Development                       0.5
    MGMT 039*    Program Management                                0.5
    MGMT 040     Fundraising Fundamentals for Nonprofits           0.5
    MGMT 116*    Best Practices in Global Management               0.5
    MGMT 117A*   Improving Results with Six Sigma                  0.5

                           Management and Supervision: Project
                                  Management Certificate
    BUS 037      Fundamentals of Project Management                3.0
    MGMT 037     Fundamentals of Project Management                3.0
    BUS 038*     Applied Project Management                        3.0
    BUS 021*     Intro to Business Computing                       3.0
    BUS 021L*    Intro to Business Computing Lab                   1.0
    BUS 077*     Quality Customer Service                          3.0
    BUS 077C     50 Ways to Improve Customer Service               0.5
    BUS 078H*    Writing Effective E-Mail for Business             1.0
    BUS 079*     Human Relations Applied in Business               3.0
    COMM 004     Small Group Communication                         3.0
    CA 045A*     Introductory Microsoft Project                    1.0
    CA 045B*     Intermediate Microsoft Project                    2.0
    MGMT 031     Contract Management                               0.5
    MGMT 039*    Program Management                                0.5
    MGMT 102     Leadership                                        3.0
    MGMT 103*    Functions of Management                           3.0
    MGMT 111     Problem Solving for Managers                      3.0

                                Marketing Sales Certificate
    MGMT 010*    Negotiation Skills                                0.5
    MKT 040*     Professional Selling                              3.0
    MKT 201      Sales Internship                                  3.0
    BUS 028A*    Business Law I                                    3.0
    BUS 077*     Quality Customer Service                          3.0
    BUS 077A*    Maximizing sales with Salesforce.com              1.0
    BUS 078E*    Persuasive Business Writing                       1.0
    BUS 079*     Human Relations Applied in Business               3.0
    COMM 001     Public Speaking                                   3.0
    MGMT 019*    Dealing with difficult people                     0.5
    MKT 034*     Networking For Success                            0.5
    MKT 042*     Sales force Management                            3.0
    MKT 081B*    Getting Your First Customer                       0.5
    MKT 081C*    Developing Sales Lead Programs                    0.5

                         Marketing: Customer Service Certificate
    BUS 077*     Quality Customer Service                          3.0

2
5
    BUS 077B     Customer Service Phone Skills                        0.5
    BUS 077C     50 Ways to Improve Customer Service                  0.5
    BUS 078B*    Business Communications                              3.0
    BUS 079*     Human Relations Applied in Business                  3.0
    MKT 056A*    Marketing Principles                                 3.0
    MKT 082*     Consumer Behavior                                    3.0

                             Marketing: Purchasing Certificate
    BUS 064B     Business Math                                        4.0
    MGMT 010*    Negotiation Skills                                   0.5
    MKT 074      Purchasing                                           3.0
    BUS 074      Purchasing                                           3.0
    BUS 203      Purchasing Internship                                1-3
    ACTG 001A*   Principles of Accounting                             4.0
    BUS 037      Fundamentals of Project Management                   3.0
    BUS 028A*    Business Law I                                       3.0
    BUS 078B*    Business Communications                              3.0
    BUS 082A*    Business Spreadsheets Using EXCEL                    3.0
    MGMT 021*    Project Management                                   0.5
    MGMT 031     Contract Management                                  0.5
    MGMT 111     Problem Solving for Managers                         3.0
    MGMT 115*    Operations Management                                3.0
    MKT 056A*    Marketing Principles                                 3.0

                     Marketing Communication Specialist Certificate
    BUS 037      Fundamentals of Project Management                   3.0
    BUS 078B*    Business Communications                              3.0
    MKT 056A*    Marketing Principles                                 3.0
    MKT 059      Effective Public Relations                           3.0
    MKT 081*     Direct Marketing                                     3.0
    MKT 081A*    Advertising Principles                               3.0
    MKT 084*     Internet Marketing                                   3.0
    BUS 083A*    Bus Presentations Using PowerPoint                   3.0
    BUS 077A*    Maximizing sales with Salesforce.com                 1.0
    BUS 078E*    Persuasive Business Writing                          1.0
    BUS 078H*    Writing Effective E-Mail for Business                1.0
    MKT 036*     The Marketing Plan                                   0.5
    MKT 037*     Professional Event Planning                          0.5
    MKT 038      Copywriting Techniques                               1.0
    MKT 072*     Social Media Marketing                               1.0
    MKT 072A     Blogging For Business                                0.5
    MKT 072B     Podcast Marketing                                    0.5
    MKT 081C*    Developing Sales Lead Programs                       0.5
    MKT 081D*    Developing An Ad Campaign                            0.5

2
6
    MKT 084*     Internet Marketing                              3.0
    MKT 084A*    Search Engine Marketing                         1.0
    MKT 204      Marketing Communications Internship             1-3

                              Marketing Essentials Certificate
    BUS 078B*    Business Communications                         3.0
    MKT 056A*    Marketing Principles                            3.0
    MKT 056B*    Marketing Strategies                            3.0
    MKT 060*     International Marketing                         3.0
    MKT 081A*    Advertising Principles                          3.0
    BUS 077A*    Maximizing sales with Salesforce.com            1.0
    MKT 035*     Developing Customer Surveys                     0.5
    MKT 036*     The Marketing Plan                              0.5
    MKT 037*     Professional Event Planning                     0.5
    MKT 059A*    Public Relations Basics                         0.5
    MKT 059B     Media Training                                  0.5
    MKT 062*     Global Exporting and Importing                  1.0
    MKT 070A*    Keys to Successful Product Launch               0.5
    MKT 072*     Social Media Marketing                          1.0
    MKT 072A     Blogging For Business                           0.5
    MKT 072B     Podcast Marketing                               0.5
    MKT 081B*    Getting Your First Customer                     0.5
    MKT 081C*    Developing Sales Lead Programs                  0.5
    MKT 081D*    Developing An Ad Campaign                       0.5
    MKT 084A*    Search Engine Marketing                         1.0
    MKT 084B*    E-Mail Marketing                                0.5
    MKT 088*     How to Sell Your Products and Services          0.5

                            Marketing Professional Certificate
    WRKEX 303G   Work Experience General                         3.0
    BUS 055*     Business Strategy for Success                   3.0
    MKT 040*     Professional Selling                            3.0
    MKT 057*     Retailing Principles                            3.0
    MKT 058*     Marketing Research                              3.0
    MKT 059      Effective Public Relations                      3.0
    MKT 066*     Business-To-Business Marketing                  3.0
    MKT 068*     Marketing Channels                              3.0
    MKT 070*     Product Management Essentials                   3.0
    MKT 074      Purchasing                                      3.0
    MKT 081*     Direct Marketing                                3.0
    MKT 082*     Consumer Behavior                               3.0
    MKT 084*     Internet Marketing                              3.0



2
7
                                     Multimedia Certificate
    ART 033         Basic Design                                           3.0
    ART 034A        Introduction to Computer Aided Art                     3.0
    GDES 035*       Introduction to Computer Graphic Design                3.0
    GDES 037        Intermediate Computer Graphic Design                   3.0
    GDES 045*       Web Page Design with XHTML                             3.0
    GDES 070*       Introduction to Multi-Media Design                     3.0
    GDES 075        Macromedia Director Studio                             3.0
    MUSIC 083       Digital Music Production II                            3.0
    GDES 085        Professional Portfolio and Design Career Preparation   2.0
    ART 038A        Introduction Adobe Premiere                            3.0
    GDES/ART 011*   The History of Modern Design                           3.0
    GDES 047        Web Animation                                          3.0
    GDES 048        Intermediate Web Animation                             3.0
    GDES 055A*      Graphic Design-Image and Promotion                     3.0
    GDES 060*       Electronic Page Layout and Typography                  3.0
    GDES 071        Intermediate Multimedia Design                         3.0
    GDES 072        Information Architecture & Interface Design            2.0
    GDES 073 *      Digital Photography                                    3.0
    GDES 074        Digital Video Production with final Cut Pro            3.0
    GDES 081        Motion Graphics with After Effects                     3.0
    GRART 062       Introduction to Adobe Illustrator                      3.0
    GRART 068       Advanced Adobe Photoshop                               3.0

                                Office Administration Certificate
    BUS 050*        Administrative Office Procedures                       3.0
    BUS 078B*       Business Communications                                3.0
    CA 013*         Ten-Key Numeric Keypad                                 1.0
    CA 010A*        Learning the Keyboard                                  1.0
    CA 033A*        Word Processing - Course 1                             3.0
    CA 033B*        Word Processing - Course 2                             3.0
    CA 036          Machine Transcription with Word                        3.0
    CA 037A*        Computer Usage for r Workplace Professionals           3.0
    CA 046D*        Introduction to Microsoft PowerPoint                   1.0
    CA 062B*        An introduction to Microsoft Excel                     1.0
    CA 081B*         Introduction to Microsoft Access                      1.0
    CA 084*         Oracle: Check it out!                                  1.0
    CA 045A*        Introductory Microsoft Project                         1.0

                           Office Information Systems Certificate
    BUS 050*        Administrative Office Procedures                       3.0
    BUS 078B*       Business Communications                                3.0
    CA 052          PC for personal and professional use                   0.5
    CA 033A*        Word Processing - Course 1                             3.0

2
8
    CA 033B*    Word Processing - Course 2                       3.0
    CA 036      Machine Transcription with Word                  3.0
    CA 037A*    Computer Usage for r Workplace Professionals     3.0
    CA 046D*    Introduction to Microsoft PowerPoint             1.0
    CA 062B*    An introduction to Microsoft Excel               1.0
    CA 070      Using MS Windows/Vista                           1.0
    CA 081B*    Introduction to Microsoft Access                 1.0
    BUS 079*    Human Relations Applied in Business              3.0
    CA 034D     Mail Merge                                       0.5
    CA 034E     MS Word-New Version Update                       0.5
    CA 045A*    Introductory Microsoft Project                   1.0
    CA 045B*    Intermediate Microsoft Project                   2.0
    CA 071E     Microsoft Outlook                                0.5
    CA 084      Oracle: Check it out!                            1.0
    MGMT 101*   Interpersonal Effectiveness                      3.0
                         Office Support Specialist Certificate
    CA 010A*    Learning the Keyboard                            1.0
    CA 010C*    Computer Keyboarding Speed and Accuracy          1.0
    CA 013*     Ten-Key Numeric Keypad                           1.0
    CA 031B*    Microsoft Word: Check it out!                    1.0
    CA 052      PC for personal and professional use             0.5
    CA 070      Using MS Windows/Vista                           1.0
    CA 062B*    An introduction to Microsoft Excel               1.0
    CA 071E     Microsoft Outlook                                0.5
    CA 096A*    Internet Use: Personal and Business 1            1.0

                            Oracle Developer Certificate
    CA 084A*    Oracle - SQL and PL/SQL                          3.0
    CA 084B*    Oracle - Forms                                   3.0
    CA 084C*    Oracle - Reports                                 3.0
    CA 084D*    Oracle Forms 2                                   3.0

                         Oracle Developer/DBA -Certificate
    CA 084A*    Oracle - SQL and PL/SQL                          3.0
    CA 084B*    Oracle - Forms                                   3.0
    CA 084C*    Oracle - Reports                                 3.0
    CA 084D*    Oracle Forms 2                                   3.0
    CIS 085A    Develop PL/SQL Program Units                     3.0
    CIT 082     DBA: Architecture and Administration             3.0
    CIT 084     DBA: Backup and Recovery                         3.0
    CIT 182     DBA: Architecture and Administration Lab         1.0
    CIT 184     DBA: Backup and Recovery Lab                     1.0
    CIT 186     DBA: Performance Tuning Lab                      1.0


2
9
                        Professional Internet Skills Certificate
    CA 096A*    Internet Use: Personal and Business 1                  1.0
    CA 096B *   Internet Use: Personal and Business 2                  1.0
    CA 097A*    Creating WEB Pages - Course 1                          1.0
    CA 097B*    Creating Web Pages Course 2                            1.0
    CA 097C*    Creating Web Pages - Course3                           1.0
    CA 098A     Creating Web Pages with XML Course 1                   1.0
    CA 096F     *Introduction to MS Expression WEB                     1.0
    CA 097E     Creating Web Pages with XML Course 2                   1.0

                          Warehousing Logistics Certificate
    MGMT 119*   Warehousing Operations                                 3.0
    MGMT 120    Forklift Safety and Operations                         0.5
    MGMT 202    Warehousing Internship                                 0.5
    MGMT 011*   Decision - Making Skills                               0.5
    MGMT 014    Interviewing Skills                                    0.5
    MGMT 018    Communication Skills for Supervisors                   0.5
    MGMT 019*   Dealing with difficult people                          0.5
    MGMT 026*   Motivating at Work                                     0.5
    MGMT 158*   Time Management                                        0.5
    BUS 021*    Intro to Business Computing                            3.0
    BUS 021L*   Intro to Business Computing Lab                        1.0
    BUS 051*    Intro to American Business                             3.0
    MKT 062*    Global Exporting and Importing                         1.0
    BUS 064A*   Basic Business Arithmetic                              3.0
    BUS 074     Purchasing                                             3.0
    BUS 077*    Quality Customer Service                               3.0
    BUS 077A*   Maximizing sales with Salesforce.com                   1.0
    BUS 077B    Customer Service Phone Skills                          0.5
    CA 031B*    Microsoft Word: Check it out!                          1.0
    CA 070      Using MS Windows/Vista                                 1.0
    CA 071E     Microsoft Outlook                                      0.5

                            Web Graphic Design Certificate
    ART 033A    Basic Design - 2D                                      3.0
    GDES 035*   Introduction to Computer Graphic Design                3.0
    GDES 045*   Web Page Design with XHTML                             3.0
    GDES 046    Intermediate Webpage Design with Dreamweaver and       3.0
                CSS
    GDES 060    Electronic Page Layout and Typography                  3.0
    GDES 070*   Introduction to Multi-Media Design                     3.0
    GDES 085    Professional Portfolio and Design Career Preparation   2.0
    ART 034A    Introduction to Computer Aided Art                     3.0
    ART 037A    Introduction to Computer Animation                     3.0

3
0
      GDES/ART 011*         The History of Modern Design                            3.0
      GDES 047              Web Animation                                           3.0
      GDES 048              Intermediate Web Animation                              3.0
      GDES 055A*            Graphic Design-Image and Promotion                      3.0
      GRART 062             Introduction to Adobe Illustrator                       3.0
      GDES 037              Intermediate Computer Graphic Design                    3.0
      GDES 075              Macromedia Director Studio                              3.0
      CIS 043A              Introduction to Java                                    1.0
      BUS 086*              Internet for Business Users                             4.0
      GDES 073*             Digital Photography                                     3.0
      GDES 072              Information Architecture & Interface Design             2.0
      GDES 074              Digital Video Production with final Cut Pro             3.0
      MKTG 084*             Marketing on the Internet                               3.0

                                              Webmaster Certificate
      GDES 045*             EB Page Design with XHTML                               3.0
      GDES 046              Intermediate WEB Page Design with Dreamweaver           3.0
      CIS 043A              Introduction To Java                                    1.0
      CIT 111               Servlets and JSP                                        3.0
      CIT 112               Client, Server and Web Management3                      3.0
      CIT 113               Database for the WEB                                    3.0
      GDES 085              Professional Portfolio and Design Career Prep           2.0
      GDES 047              WEB Animation                                           3.0
      GDES 048              Intermediate WEB Animation                              3.0
      GDES 074              Digital Video Production with Final Cut Pro             3.0
      GDES075               Macromedia Director Studio                              3.0
      BUS 086*              Building Business Websites                              3.0
      GDES 083*             Designing Websites for E-Commerce                       3.0
      GDES 072              Information Architecture & Interface Design             2.0
      GDES 073*             Digital Photography                                     3.0
      GDES 070*             Introduction to Multimedia Design                       3.0
      GART 068              Advanced Adobe Photoshop                                3.0
      MUSIC 083             Digital Music Production II                             3.0
      GDES 060              Electronic Page Layout and Typography                   3.0
      CIS 045A              Intro to Unix Operating Systems                         1.0
      COMM 015              Fundamentals of Communication                           3.0
      CIT 012*              Network Hardware and Software                           4.0
      CIT 041               Microsoft Essentials                                    3.0
      *                     Course approved for alternative method of delivery as
                            online.


This growth in distance learning directly supports the College’s mission statement
(Appendix A), which focuses on “students, their learning and their success.” By offering

 3
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courses in a wide variety of formats, including distance learning, Mission College ensures
that access is possible for the many students who must juggle work, family, and other
responsibilities along with their education.


Rationale for the Proposed Change

Distance learning has been used at Mission College for many years. Online delivery of
instruction began in the early 1990’s on an ad-hoc basis as individual instructors
experimented with the use of new technologies. Online course management systems have
been used for over a decade to provide a framework for online course delivery. 3 With the
purchase of the ANGEL course management system, which went “live” in January 2006, the
online delivery of instructional material began to grow at a tremendous rate.

Mission College has been moving towards offering online degrees and certificates by
systematically adding to its schedule courses to be offered via distance learning when
departments determine the need for the addition of these classes. Over 350 courses have
now been approved for offering via distance education through the College’s regular
curriculum approval process.4 While the total number of courses approved for distance
education is slightly less than 25% of the total number of courses on the state inventory for
the College, courses approved for distance learning are typically those in the highest
demand by students or those for which multiple sections are offered each term. Distance
learning is now an instructional modality available in most of the College’s programs and
departments, as evidenced by the College Schedule of Classes, and is primarily carried out
via online delivery of instruction.5

The College’s student information system and course management system are integrated to
ensure that all courses have the ability to provide some element of distance learning.
Therefore, moving from hybrid courses (in which instruction is carried out both face-to-
face and at a distance) to completely online delivery is a natural process for both students
and instructors as they become more comfortable using technology in face-to-face classes.
The availability of online instructional tools has created a demand from students for more
distance learning courses. At the same time, the interest and capability of faculty using
distance learning technologies along with the support from our administrators have
created a culture at Mission that infuses distance learning elements into most of the
College’s course offerings. Elements of distance learning are evident in many classes, even
those offered in traditional classroom-based format, with instructors using course
management systems, e-mail, external websites, and other technologies to provide distance
learning enhancements for their on-campus classes. In general, those instructors who
choose to use ANGEL for either distance learning or for enhancement of a face-to-face class
are able to offer some or all of the following:


3 Distance Learning Committee Minutes, May 5, 2004
4 Mission College Catalog, 2010-2011
5 Mission College Schedule of Classes, Winter-Spring 2011.

    3
    2
           Built-in course communication tools including email, “chat”, and discussion forums
           Online posting of course documents including lectures, notes, assignments, and
            course resources either in HTML or downloadable PDF format.
           Announcements
           Calendar of assignments
           Online gradebook to track student performance.

However, when synchronous or asynchronous enhancement is added to a face-to-face
course, it does not supplant traditional classroom learning, and these courses are not
included in the calculation of distance learning statistics. The current substantive change
proposal is based on the number and type of courses offered at Mission College in which at
least 51% of student contact in the course occurs through the use of communication
technology for synchronous and/or asynchronous learning, and which therefore are
defined as being offered via distance learning rather than as a “web enhanced” or “hybrid”
course.

Planning Process for the Proposed Change


College Preparation and Planning for Distance Learning

Mission College has offered distance learning courses since the 1990’s, but got a major
boost with the assistance of the California Virtual Campus (CVC) in 1998-2000. The College
adopted Blackboard and hired a full-time instructional designer in 2001 to work with
faculty to develop distance learning courses, to work with the CVC to ensure that faculty
and students had access to distance learning technology, to provide training for faculty in
using technology in the classroom, and to research best practices and technology to
improve the educational experience of students. The Distance Learning committee, a
subcommittee of the Mission College Academic Senate, was formed to provide input in
developing distance learning classes, address the needs for support of distance learning
classes, and advise the college and senate on policies, procedures, and best practices
related to distance learning.

In 2003-04, a distance learning coordinator was hired by Mission College to provide
program coordination and work with district, state, and college resources to support and
expand Mission’s distance learning program. In 2004, Mission College and West Valley
College embarked upon a year-long process to identify a course management system that
could be implemented district-wide. In May 2005 Angel Learning was selected by the
District after gaining approval from both academic senates and approval by the Board of
Trustees.6 Funding was allocated to both colleges for one-time implementation costs


6   Board of Trustees Minutes, September 1, 2005
    3
    3
including faculty training, consulting services from Angel Learning, and integration of
Angel with the student information system, Datatel. These start-up funds provided
technological support, training, consulting, and coordination so that both colleges would be
standardized on the same course management system. Subsequent projects have been
funded to maintain the system and support the ongoing training costs of system
administrators and faculty. Angel went “live” in Spring 2006.

During this same period, the Distance Learning Committee began development of a
Distance Learning Strategic Plan to guide the college in the development of an
infrastructure to support Distance Learning and use it to enhance the College’s educational
programs. This plan, completed in Fall 2005, addressed areas including curriculum
development, approval, and revision; faculty training and support; and student support.7
The plan was scheduled to be presented to the Academic Senate for adoption in Spring
2006 but governance issues from February – November 2006 caused final approval to be
tabled. In spite of that lapse, the College has continued to place a strong emphasis in both
practice and planning on the use of technology as a method of instructional delivery, with
particular emphasis on distance learning. The College’s Educational Master Plan, approved
by the Board in June 2007, states that “technology will be increasingly important in the
delivery of instructional programs and student services”, and “flexibility will be important
in terms of delivery of instructional programs and services and facilities as the college
plans for changing needs.”8 The Technology Committee is responsible for writing and
revising the College’s Technology Plan every two years. The plan is approved through the
College’s shared governance process. The 2009-11 Technology Plan includes the following:

        Strategic Goal 3:
        Maintain a significant technology-enhanced distance learning program by providing
        high-quality training, technology, and support.9

To achieve this goal, five objectives are identified in the plan:

        Objective 1:     Promote the effective use of distance learning technology to enhance the
                         learning and teaching experience for faculty and students.
        Objective 2:     Provide training on distance learning technologies including how to use
                         the technology, how to design the instruction, and how to conduct
                         mediated learning based on best practices.
        Objective 3:     Continue to research and acquire high-quality software and tools that
                         enhance distance learning and teaching.
        Objective 4:     Improve technical support for faculty and students that use the
                         Learning Management System.10



7 Distance Learning Strategic Plan Draft, n.d. [March 16, 2006]
8 Mission College Educational Master Plan, July 2, 2007.
9 Mission College Technology Plan, 2009-2011
10 Ibid.

    3
    4
In addition to these strategic planning activities, Mission College also conducts an annual
satisfaction survey of the technology service area including distance learning. This survey
is completed by students, faculty, administrators, and staff. Results from this survey are
used to improve the services available to students and faculty in a variety of areas,
including distance learning and related support services.11
Curriculum Development Process

All courses offered at Mission College are approved by the District’s governing board as the
final step in the College’s curriculum approval process, which includes a separate
addendum for all courses in which any portion of the regular student contact is carried out
via distance education methods. Course outlines indicate instructional methods to be used,
and those course outlines indicating distance education are required to show how regular
effective student contact will be maintained between faculty and students as well as how
content will be delivered in a way that maintains academic integrity.12 Curriculum
proposals are approved by the department and division chairs, the Academic Senate, the
Vice President of Instruction, the College President, and the governing board before being
submitted to the state for approval. Revisions to curriculum are encouraged through the
Program Review process, which includes data on the last date of revision for courses in a
given department.

Degrees and certificates developed at Mission College are also approved through a rigorous
process which includes review by the Academic Senate and the College administration
before being approved by the governing board and submitted to the state. Vocational and
career/technical education programs are also required to provide input from advisory
groups and other external entities to demonstrate need for courses and programs, and in
many cases this input also addresses the instructional delivery modes seen as most
desirable by the community.
Assessment of Needs and Resources

The College provides extensive resources to support distance learning, both for students
and for faculty. The College has two main facilities for students to use computers should
they not have a computer or internet access available elsewhere. The Technology Center is
a large open lab with wireless access for all computers.13 The library also provides over 65
computers for student use as well as wireless internet access.14




11 2010 Technology Survey
12 Appendix D: Sample Course Outlines and Distance Learning Addendum
13 Mission College IT&S – Technology Center,

http://www.missioncollege.org/technology/techcenter/index.html
14 Mission College Library Services to Students, http://www.missioncollege.org/lib/studentservices.html.

 3
 5
All full-time faculty are provided with the essential technology necessary for instruction –
computer, email (including web access to email), and full access to the course management
system for both online and classroom instruction.15 In addition to the standard office
software available to all faculty, licenses and training are widely available for multimedia
development applications. The College also has a multimedia server to support multimedia
content too large to be stored directly on the Angel server. A multimedia producer assists
faculty in developing and transferring files to this server.

The District has funded both the course management system and hosting of the system
continuously since January 2006 using an unlimited license agreement to ensure that all
faculty and students have full access. The current contract with Angel Learning extends
through Spring 2011, and a three-year renewal is currently being prepared.16 Additionally,
the District provides the services of a district web master to manage the integration of
Angel with Datatel, the student information system. The College has provided funding for
technical support provided by Angel Learning.17 The College has full-time faculty dedicated
to distance learning as well as support staff. Through the technology committee new
software for content development is purchased and provided to faculty once they have
been trained in how to use the software.

Distance learning guidelines are currently being developed which will help ensure that
instructional integrity is maintained. They will provide support for new online instructors
and guidance in the hiring of new faculty as well as preparation to teach distance learning
courses.18 The Higher Education Opportunity Act (HEOA) of 2008 requires institutions to
authenticate the identity of distance education students. This has been interpreted
throughout the California community college system by requiring all distance learning
courses to use course management systems which have secure log in procedures for
authentication. Mission College complies with this rule, since Angel Learning provides a
secure log in.

All course materials must comply with state and federal regulations related to accessibility
in the American with Disabilities Act. Mission College is diligent in meeting these
regulations and includes information on how to make content accessible in any workshop
teaching faculty how to create materials for online access.
Anticipated Results and Benefits

The proposed change will have a number of effects on Mission College, and will provide
significant benefits to students as the College moves toward its eventual goal of offering
total degrees and/or certificates online. Approval of this substantive change will allow
Mission College to continue progress towards offering selected degrees and certificates


15 IS Supported Software and Hardware Standards
16 Board of Trustees Agenda Items, September 1, 2005 and September 18, 2008
17 Angel Learning Contract
18 Distance Learning Guidelines (draft).

 3
 6
entirely through distance education. This will allow students who otherwise might not be
able to attend Mission College to take classes. The realities of a densely populated
community, congested freeways, lack of enough classroom space, and the high cost of gas
contribute to the difficulty of on-campus attendance for many students. College facilities
are impacted at key times, which can make room scheduling difficult. The College is
currently undergoing major campus renovations and upgrading due to the passage of a
bond measure in 2005. Expansion of distance learning offerings and an increase in the
number of sections offered online will enable Mission to serve its students while
undergoing bond-related construction. The College expects to expand remote access to
student and instructional support services even further, which will also make services
more widely accessible to students both on and off campus.
Monitoring of Outcomes and Achievement

Certificates and degrees with distance education components undergo the same review
process as all programs at the college and are part of the regular Program Review cycle.
Individual courses undergo the same evaluation as is done for face-to-face courses. Peer
evaluations of courses are done and student evaluation surveys are completed online.
Student outcomes, achievement, enrollment, and other data are examined by departments
during this process to determine if student learning outcomes are not being achieved or
there are other problems with a particular distance learning course.

The charts on the following page show retention and success data for Mission College’s
distance learning courses as they compare to statewide California community college
system success and retention rates for distance learning and to Mission’s classroom-based
instructional offerings for the two most recent term available in the state chancellor’s data
mart.

Because of gaps in retention success between distance learning offerings and classroom-
based offerings, the College has already embarked on developing guidelines for online
faculty and will be holding a panel discussion on improving success and retention in
distance learning classes during the January 2011 technology “boot camp.” 19




19   Appendix E: Technology “Boot Camp” announcement
 3
 7
         Comparison of Retention Rates
                  Fall 2009
100%         86.1%           85.1%
                                            73.9%          78.1%
80%
60%
40%
20%
    0%
             Mission   Statewide Live      Mission       Statewide
              College      Format          Distance       Distance
           Live Format                    Education      Education

    Source: California Community Colleges Chancellor's Office:
    DataMart
    Retention Rate: (Numerator: Number of enrollments with grade of A,B,C,D,F,CR,NC,I,P,NP
    Denominator: Number of enrollments with grade of A,B,C,D,F,CR,NC,W,I,P,NP,DR)




         Comparison of Success Rates
                 Fall 2009
100%
80%          67.3%         68.1%
                                          52.4%         56.3%
60%
40%
20%
    0%
            Mission Statewide Live       Mission      Statewide
             College    Format           Distance      Distance
          Live Format                   Education     Education


    Source: California Community Colleges Chancellor's Office:
    DataMart
    Success Rate: (Numerator: Number of enrollments with grade of A,B,C, CR,P
    Denominator: Number of enrollments with grade of A,B,C,D,F,CR,NC,W,I,P,NP,DR)




3
8
Resources Supporting Distance Learning

As noted in the College’s 2007 Application for Reaffirmation of Accreditation, the College
provides a high degree of support for distance learning programs and services.20


Student Services

A wide range of student support services are available to support distance learning:
    Admissions and Records: College applications and registration are available online
      to all students except concurrent-enrollment high school students. Class schedules,
      individual student schedules, and the College catalog are all available online.
      Unofficial transcripts may be printed online.
    Counseling: The Counseling department offers phone appointments and has
      established     a    special   email    account      for   counseling     information
      (askmccounseling@wvm.edu). The counseling department also utilizes the Student
      Enrollment Admissions Services (SEAS) to provide online assistance to students
      challenging prerequisites.
    Financial Aid: Students access the primary financial aid application, the FAFSFA, on-
      line, and financial aid staff provide extensive contact with students by phone.
      Students can check on the status of their financial aid awards online as well.
    Bookstore: Textbooks and other materials can be ordered online from the campus
      bookstore.
    Disability Support: The College’s Disability Instructional Support Center (DISC)
      provides accommodations on-line as required, accepts accommodation requests via
      e-mail, and schedules on-line test taking for distance learning courses. The course
      management system is fully ADA-compliant. Presentation software used to develop
      audio/visual material for online courses is compliant with section 508 standards.21

Student parking permits can be purchased and fees can be paid online. Various student
support programs such as CalWorks and EOPS make full use of web, phone, and email to
provide information, appointments and services. Some student service areas such as
ACCESS (a TRIO grant program) provide workshops to students via ANGEL online.

Students are offered instruction in how to be a distance learner through a half-unit class
taught by the distance learning coordinator. This course is designed to help those students
who may not be comfortable with the technology and to provide support for those who are
considering taking more classes online. COUNS 000A, Orientation to Mission College, also
includes a module on distance learning so students can make informed decisions prior to
taking an online course.


20 Mission College 2007 Application for Reaffirmation of Accreditation, Standard II: Student Learning
Programs and Services.
21 Appendix C: Sample Distance Learning Addendum (Library 10 Course Syllabus)

 3
 9
The Mission College Library maintains an extensive collection of electronic resources to
support both classroom and distance learning instruction. These resources include over 50
online databases and over 13,000 electronic books which are available to all currently
registered students.22 Faculty librarians are available by phone during all hours the library
is open for reference assistance. The library has a comprehensive website that provides
24/7 access to the library catalog and subscription databases. Any on-campus computer
connected to the Internet has unrestricted access to subscription databases, the catalog and
website. Off-campus access to subscription databases is restricted to registered students
and college employees and users are authenticated through a proxy server. The same
proxied access allows users to log users into their library account online or to request
items via interlibrary loan. This enables full access to library resources for distance
learning students when they are not on campus.




Academic support is provided for students by faculty online utilizing both synchronous and
asynchronous means such as chat rooms, discussion forums, and learning modules
emphasizing study skills.




22   Mission College Library Distance Learning Resources, http://missioncollege.org/lib/distancelearning.html
 4
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Faculty, Management, and Support Staff

All degrees and certificates with courses offered through distance learning are part of
approved programs of instruction and have the same administrative and management
support as classroom-based courses. Department chairs work in conjunction with faculty
division chairs and educational deans under the College’s Office of Instruction to provide
oversight of distance learning in their programs.

All courses, whether offered through distance education or traditional delivery methods,
are taught by faculty meeting minimum qualifications for the discipline of the course.
Faculty training for online instructional delivery is an ongoing process. An annual
“technology boot camp” is offered with workshops focusing on both technology tools and
pedagogy, as well as best practices of online instruction.23 All training includes a
component on how to ensure that course materials are compliant with state guidelines on
accessibility. A course has also been developed for online instructors, co-created by faculty
at both Mission and West Valley, to provide training in online pedagogy and techniques.24
To date, over 50 faculty from both colleges have participated in this training, which
consists of modules on online pedagogy, online ethics, design tools, software applications,
evaluation, and other areas specific to online instruction. This course is now offered for
faculty professional growth and development credit. Faculty are also encouraged to take
certification courses through the CVC and other agencies. Many faculty have continued to
get additional online certification or advanced degrees in programs offered at CSU East
Bay.

The College has an instructional technology team consisting of four faculty: the distance
learning coordinator, an instructional designer, the director of the campus technology
center, and the director of campus computer labs. A multimedia producer, server
administrator, and web master are also on the instructional technology and services team
and assist as needed. The director of the technology center manages a large open lab with
over 135 computers that students may use. Student lab aides are trained to assist students
and faculty in using Angel Learning.




23   Appendix E: Technology “Boot Camp” announcement
24   Appendix D: Online Instructor Certification Course Syllabus
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                               http://angelsupport.missioncollege.org/students/


Technical Support

Technical support for distance learning is provided to both faculty and students through a
variety of means including online tutorials and documents. The College web site has an
extensive distance learning section directed to students which provides students with
information and links to online student services as well as assistance with the course
management system. A link to an online self-assessment is provided so students can self-
evaluate if they are ready for a distance learning class.

The college has also purchased technical support from Angel Learning for issues which
cannot be resolved locally.25 The distance learning schedule, available online, provides
active links so students can download an instructor’s course syllabus or contact instructors
by e-mail with questions.
Both the printed course schedule and the online schedule provide students with pertinent
information related to on-campus meetings and requirements. An example is the following:

          NOTE: Section 94622 is a Mission College online class. Students taking this section
          must have access to the Internet. We'll meet on campus five times during the semester:
          Wednesday, 2/2, from 3:00pm-4:50pm in room N2-501, and on 3/2, 3/9, 4/20, and
          5/25 from 3:00pm-4:50pm in room MT-25. Alternate time for orientation on 2/2 is
          from 7:00pm-8:50pm with section 94624. Alternate time for exams on 3/9, 4/20, and
          5/25 is from 5:00pm-6:50pm or 7:00pm-8:50pm. Please read the course syllabus and
          start the first assignment before the orientation. The syllabus is at


25   Angel Learning Contract
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          http://salsa.missioncollege.org/christopher.   The        instructor      is     at
          betty.christopher@wvm.edu. Students wanting to add this section on or after Monday,
          January 31, will need to attend the orientation meeting or contact the instructor
          directly.

Internal and External Approvals

Curriculum Approval Process

All courses offered at Mission College are approved by the District’s governing board as the
final step in the College’s curriculum approval process, which includes a separate
addendum for all courses in which any portion of the regular student contact is carried out
via distance education methods. Course outlines indicate instructional methods to be used,
and those course outlines indicating distance education are required to show how regular
effective student contact will be maintained between faculty and students as well as how
content will be delivered in a way that maintains academic integrity.26

Curriculum proposals are approved by the department and division chairs, the Academic
Senate, the Vice President of Instruction, the College President, and the governing board
before being submitted to the state chancellor’s office for approval.

Degrees and certificates developed at Mission College are also approved through a rigorous
process which includes an initial review by the Academic Senate prior to development of a
new program and a final approval following development. Programs are then approved by
the Vice President of Instruction and the College President before being approved by the
governing board and submitted to the state. Vocational and career/technical education
programs are also required to provide input from advisory groups and other external
entities to demonstrate need for courses and programs, and in many cases this input also
addresses the instructional delivery modes seen as most desirable by the community.


Governing Board Support for Distance Learning

The governing board of the District has evidenced clear support for distance learning for
many years. The District has contracted with Angel Learning to provide a comprehensive
course management system for both colleges in the District as well as full technical
support, ensuring a high level of reliability and consistency for students and faculty
throughout the District.27




26   Appendix D, Sample Course Outlines and Distance Learning Addendum
27   Angel Learning Contract
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Eligibility Requirements

All aspects of each online course or telecourse adopted by the College are processed in
accordance with the relevant Eligibility Requirements, in particular:
       7. Degrees;
       8. Educational Programs;
       9. Academic Credit;
       10. Student Learning Achievement;
       11. General Education; and
       19. Institutional Planning and Evaluation.

Most of the college’s online and telecourse courses originated as conventional face-to-face
courses and have already been taught on campus in that mode. As such, the Curriculum
Committee has used existing processes by which to evaluate courses for rigor, quality and
consistency between the original version of the course and the revised format in the
distance learning mode. Additionally, the instructional design aspects of the new distance
learning version of the course are reviewed to ensure that online resources and strategies
are equal to or better than those available in the classroom. This oftentimes requires
additional media resources to be produced along with other supplementary instructional
resources.

Certification of Continued Compliance with Eligibility Requirements

1. Authority
Mission College’s authority to operate as a degree-granting institution is the result of
continuous accreditation by the Accrediting Commission for Community and Junior
Colleges (ACCJC) of the Western Association of Schools and Colleges (WASC), an
institutional accreditation body recognized by the Commission on Recognition of
Postsecondary Accreditation and the U. S. Department of Education (2010-2011 Mission
College Catalog, p. 7).
2. Mission
In 2010, the Board of Trustees (BOT) approved the most recent version of the college’s
mission statement, which was approved by the District’s governing board on June 10, 2010.
The mission statement is consistent with the college’s legal authority, defines its
educational purposes, its intended student population and its commitment to achieving
student learning. The new version of the mission statement will be published in the 2011-
2012 College Catalog and is already available on the college’s web site at
http://www.missioncollege.org/gen_info/gen.info.html.
3. Governing Board
The West Valley-Mission Community College District (WVMCCD) is governed by seven
members elected at large for terms of four years. The Board also seats two elected student
trustees, one from each college. The Board is responsible for the quality and integrity of the
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institution and for ensuring that the institution’s mission is carried out (District Policy
1.6.5). It is an independent policy-making body that reflects the interests of its constituents
and the public (District Policies 1.5 and 1.6). The Board has a conflict of interest policy
(District Policy 1.6.6). No member of the Board has an employment, family, or personal
financial interest in the institution.
4. Chief Executive Officer
The District has a Chief Executive Officer who was appointed by the Board of Trustees
(BOT) in 2008. The Chancellor’s duties are clearly defined in District Policy 2.3. The College
has a president whose role is defined by District Policy 2.1.3: “Authority flows from the
Board through the Chancellor to the executive staff and Presidents of the two Colleges.
Each President, as college chief executive officer, is responsible for implementation of
District policies at the college.”
5. Administrative Capacity
District Policies 2.1.1 and 2.1.2 state that “the organizational structure of the District shall
reflect a multi-college system of cooperating colleges, each independently accredited, and
designed to fulfill the District’s mission. Mission College, West Valley College, and the
District Office shall be organized in the most efficient and effective manner to provide
comprehensive educational services for the citizens of the District. As Fall 2010, Mission
College has 12.5 administrators and managers (CCCO MIS Database), who are selected and
evaluated per Board policy (District Policy 2.17) and District procedures (Classified and
Administrative Recruitment and Selection Procedures, 2006).
6. Operational Status
As of Fall 2010, Mission College has over 9,300 students who are enrolled with the intent of
transferring to four-year institutions, completing degree and certificate programs,
acquiring basic skills and English as a second language, and engaging in life-long learning
through both credit courses and community education.
7. Degrees
Mission College offers 33 associate degrees and 65 certificates in both collegiate and
occupational areas. Over 20 occupational programs are provided. All AA/AS degree
programs and certificate programs are identified in the college Catalog, which describes
each program, student learning outcomes, career options, if applicable, and specific
requirements (2010-2011 Mission College Catalog).
8. Educational Programs
Mission College’s programs are consistent with its mission, based on recognized fields of
study, and are of sufficient content and length. Quality and rigor are maintained through
clearly defined curriculum review and approval processes as well as through contractually
defined evaluation processes for all full- and part-time faculty (Curriculum Review
Committee Handbook; ACE Contract).



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9. Academic Credit
Mission College awards academic credit based on generally accepted practices in degree
granting institutions of higher education and adheres to Title 5 regulations regarding the
awarding of academic credit. Academic standards are described in the Catalog and in
District Policy 4.0, Educational Services (2010-2011 Mission College Catalog).
10. Student Learning Achievement
The college Catalog includes a statement for each program that describes the learning
outcomes for students (2010-2011 Mission College Catalog).
11. General Education
The college Catalog clearly identifies the General Education (GE) requirements for the
Associate Degree. General Education requirements fall into five areas: Language and
Rationality, Natural Sciences, Humanities, Social and Behavioral Sciences, and Lifelong
Learning. Students must fulfill either a General Studies AA major or other specialized
major. In addition, students must meet basic competency requirements in reading, writing,
oral communication, mathematics, and information competency (2007-2008 Mission
College Catalog). The college’s GE requirements were reviewed by the Academic Senate in
Spring 2007 (Academic Senate minutes, May 2007). General Education Student Learning
Outcomes were adopted by the Mission College Academic Senate in Fall 2009, and this was
reported to the Accrediting Commission in the College’s Second Progress Report, March
2010.
12. Academic Freedom
Mission College adheres to and promotes the principles of academic freedom. District
Policy 4.8, revised in 2003, clearly describes the District’s commitment to academic
freedom as it applies to administrators and students, as well as faculty: “Academic freedom
in the pursuit and dissemination of knowledge through all media shall be maintained at the
District. Such freedom shall be recognized as a right of all members of the faculty, whether
of tenure or non-tenure rank, of all administrative officers, and of all students.” Board
policy is based on the California State University (CSU) system's statement on Academic
Freedom. The CSU statement on Academic Freedom is, in turn, substantially based on the
1940 AAUP Statement of Principles of Academic Freedom and Tenure, while their
statement on Professional Ethics is an exact transcription of the 1966 AAUP Statement on
Professional Ethics.
13. Faculty
Mission College has 150.7 full-time and 83.4 part-time faculty (CCCO MIS Database Fall
2010). All meet the minimum qualifications for their disciplines. Equivalency is
determined as necessary by a District committee of faculty and administration who follow
state and local guidelines for minimum qualifications. Faculty responsibilities are described
in the contract established between the District and the Association of College Educators
(ACE) (ACE Contract). Both full-time and adjunct faculty are listed in the Catalog. Full-time
faculty listings include their degrees and first year of employment (2010-2011 Mission
College Catalog).
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14. Student Services
Mission College is committed to student success and understands the importance of
support services in assisting students to achieve their goals. The college provides an
extensive network of support services that are aligned with the needs of the student
populations the college serves and that reflect its mission statement and core values (2010-
2011 Mission College Catalog).
15. Admissions
The college’s admissions policies are consistent with its mission and follow state law and
District policies. Admission requirements are clearly stated for students in the college
Catalog and in the schedule of classes (2010-2011 Mission College Catalog, pp. 196; Fall
2010 Schedule of Classes, pp. 4-7).
16. Information and Learning Resources
Mission College provides face-to-face and on-line access to information and learning
resources and services to support the college’s mission and its instructional programs and
student support services (2010-2011 Mission College Catalog, pp. 205-209; Summer/Fall
2010 Schedule of Classes, pp. 108-109, District Policies 5.0).
17. Financial Resources
The West Valley-Mission Community College District (WVMCCD) develops an annual
budget that reflects Board priorities and serves to support the college’s institutional
mission, goals, programs and services. The college has developed participatory processes
to prioritize needs and allocate resources (WVMCCD Final Budget, 2010-2011; College
Budget Advisory Committee Budget Allocation Model, 2010).
18. Financial Accountability
The WVMCCD undergoes annual audits conducted by an independent, outside auditor. The
audit is conducted according to Governmental Accounting Standards Board Statements
Number 34 and 35.
19. Institutional Planning and Evaluation
Mission College has instituted systematic planning and evaluation at a number of levels,
including curriculum, technology, budget, facilities, student learning outcomes, student
equity, programs and services, and staffing. The college has adopted mechanisms for
evaluating a number of aspects of institutional effectiveness, including accreditation
standards and Accountability Reporting for the California Community Colleges (ARCC)
criteria. The college is engaged in a continuous process of identifying and implementing
evaluation criteria for the purposes of improving institutional effectiveness and student
learning (2007 Educational Master Plan; Technology Plan; College Budget Advisory
Committee (CBAC) Budget Allocation Model; 2007-2008 Facilities Master Plan process and
schedule; Student Equity Plan).


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20. Public Information
The college produces an annual Catalog that provides current information about its
mission, philosophy, admission and registration requirements and procedures, academic
and occupational programs, student services, degree and certificate requirements, courses,
fees, academic policies, grievance procedures, and academic credentials of faculty and
administrators. Essential contact information (address, telephone numbers, web site) is
provided. Governing board members are listed. The Schedule of Classes, published twice a
year (summer/fall and winter/spring) also includes much of this information, as does the
web site (2010-2011 Mission College Catalog; Summer/Fall 2010 Schedule of Classes;
www.missioncollege.org).
21. Relations with the Accrediting Commission
District Policy 1.4.2 states: “The District’s Colleges adhere to the eligibility requirements,
accreditation standards, and policies and procedures of the Accrediting Commission for
Community and Junior Colleges of the Western Association of Schools and Colleges. The
Colleges are committed to presenting themselves in a uniform manner to all their
accrediting agencies, to communicating any changes in accredited status, and to disclosing
information required by accrediting agencies in carrying out their accrediting
responsibilities.” Mission College adheres to this policy (2011 Midterm Report and 2009,
2010 Progress Reports; 2007 Self Study).


Accreditation Standards

During the self-study of 2007 Mission College affirmed various activities of distance
education conducted at Mission College. The following are excerpts from the study
pertaining to the substantive change proposal.

2A.1.b. The institution utilizes delivery systems and modes of instruction compatible
with the objectives of the curriculum and appropriate to the current and future
needs of its students.

Summary
Mission College offers a variety of delivery systems and modes of instruction. Since 2001,
the college has greatly increased the use of computer-assisted instruction and other types
of technology in the classroom. Instructors have adopted a variety of collaborative learning
activities designed to increase the amount of interpersonal interaction in the classroom; for
example, the use of active learning strategies such as the jigsaw or pairshared discussion in
some of the English, ESL, and Math courses. These approaches have had a positive,
synergistic effect on the quality of instruction. The driving force behind this change has
been the need to adapt existing modes of instruction to better serve the needs of our
unique student population. Many of our students are first-generation college students,
while others are the exact opposite–working professionals who are seeking certificates or
other job-related skills, or who are pursuing a second degree (EII.A1b.1).

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The college maintains dedicated computer labs for instruction in computer science,
computer applications, computer-assisted drafting and manufacturing, graphic design and
multimedia. Seven labs in the Science Building are also equipped with desktop or laptop
computers that run laboratory simulations designed to enhance the more traditional
“hands-on” laboratory exercises in physics, chemistry and biology. The college currently
has 19 “smart” classrooms, which are equipped with computer projectors that enable
instructors to use PowerPoint and various web-based tools as a part of their lectures
(EII.A1b.1). Many instructors use their personal faculty websites and the web based ANGEL
course management system to post their PowerPoint lectures and other materials for
students to download (EII.A1b.2). In conjunction with the Staff Development Office, the
Office of Instructional Technology and Distance Learning provides a number of training
opportunities for instructors seeking to increase their use of computer-assisted
methods of instruction. For example, in June 2007 the Office of Instructional Technology
hosted an all-day “Technology Boot Camp,” in which participants developed initial skills in
adapting pod casting and other new technologies to their courses (EII.A1b.3).

In addition to encouraging instructors to experiment with various methods of computer-
assisted instruction, the college has made a commitment to improving the retention of
students in courses. One innovative technique designed to enhance student interest,
participation and retention is the Learning Community (EIIA1b.4). Learning Communities
enroll groups of students in small clusters of classes organized around an interdisciplinary
theme. This approach enhances student retention and success by helping students forge
intellectual links between courses as part of a community of students with whom they
share the same goals. Examples of past and current learning communities include
“Fulfilling Your American Dreams,” which connected an (ESL) reading course, a
developmental level writing course, and a study skills course, and served as a bridge for
students making the transition from ESL to English. “Survival on Success Island” combined
developmental reading and writing courses and a counseling course that teaches strategies
for academic success. In Fall 2006, the college launched a new learning community entitled
“Working for Change” that combined courses in Reading, Information Competency, and
Career Counseling.

In Fall 2006, and Fall 2007, the college offered contextualized learning communities
combining developmental English, reading, math and counseling in partnership with the
Johnson Foundation, Santa Clara County Social Services and Work to Future. The intent of
this project was to aid emancipated foster youth in their transition to college and the
workforce (EII.A1b.5).

For students requiring additional assistance in learning, the college has continued to add
new tutorial programs and to improve existing programs. A number of programs that
employ individualized tutoring/mentoring have been developed that specifically address
the needs of at-risk students. Among these is the Math Achievement Pathway to Success
(MAPS) program that provides tutoring and support for students struggling with the basic
skills mathematics courses (EII.A1b.6). Another example is ACCESS, an award-winning
program that seeks to improve graduation and transfer rates among first generation, low
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income, and/or students with disabilities by providing them with a study skills course
(Counseling 102) and support services tailored to their unique needs (EIIA1b.7).

While most instruction continues to occur in a traditional, face-to-face classroom setting,
the college offers an ever-increasing number of teleconference and distance learning
courses. As of 2006, Mission College offered a total of 172 distance learning courses serving
4,000 students (EIIA1b.8). Approximately 53% of these courses were online, and the rest
were telecourses. This represents about 10% of the total FTES at Mission College. An
increasingly popular type of course is the online-hybrid, in which a portion of the course is
taught online, but the students also meet in the classroom or lab at regularly scheduled
times. To support the continued growth in online and online-hybrid courses, the Office of
Instructional Technology and Distance Learning has adopted Angel Learning as the course
management software, and has developed a comprehensive faculty and student training
package for new and advanced users, including face-to-face training, user groups, and
online resources. Angel is also increasingly used as a course management system by faculty
not teaching distance learning courses because it enables students to download course
materials, check their grades, and communicate with each other and with their instructor
(EIIA1b.8).

Evaluation
Mission College has continued to expand its technological infrastructure to serve students
by providing them with computer labs and other computer-assisted instructional aids that
promote their learning and add to the overall quality of the college’s instructional delivery.
For example, all 6 Physics and Chemistry laboratories are currently equipped with
computers and employ a number of instructional software tools. The Biology department is
in the process of acquiring computers and currently borrows college computer facilities to
run instructional software in a number of courses, including Physiology for nursing majors,
General Biology for non-majors, and Cell and Molecular Biology for biology majors.

The college has made progress in providing faculty with ongoing training in pedagogy and
new technologies. The Staff Development Office coordinates training sessions in various
topics related to instruction, and also publicizes conferences and other activities focused on
education that are sponsored by the State Academic Senate, the Faculty Association of the
California Community Colleges, and other groups (EIIA1b.12). In conjunction with the Staff
Development Office, the Office of Instructional Technology and Distance Learning offers a
number of faculty training sessions for distance learning and computer-assisted instruction
(EIIA1b.8-12). However, there remains a need for more formal, comprehensive approach to
faculty training in pedagogy, especially for new instructors with only a few years of
experience in the classroom.

Although the college has made a strong effort to adopt delivery systems and modes of
instruction that meet the diverse needs of its students, additional progress needs to be
made in assessing the efficacy of these systems. Due to budget cuts and other constraints,
quantitative measures of student success and retention, such as those that have been

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established for learning communities and programs such as MAPS, EOPS, and ACCESS, are
not available for many of the distance learning courses (EIIA1b.10).

The recent Noel-Levitz Student Satisfaction Inventory (SSI)™ results indicated that Mission
College students assign the quality of instruction to the category of “high importance/high
satisfaction” (EIIA1b.13). They also give the college high marks for faculty understanding of
students’ unique life circumstances and for the promotion of intellectual growth and
student success. If these results are any indication, then Mission College is on the right
track with respect to serving its diverse student population. Nonetheless, the same survey
identified areas where improvements could be made. Most of our students have moderate-
to-heavy work schedules and other time commitments that require course formats to be
flexible. Overall, the college has continued to maintain its commitment to working students
by providing evening and weekend courses. In addition, Winter session and Summer
session courses provide opportunities for students to complete coursework outside of the
regular semester schedule.


2A.2. The institution assures the quality and improvement of all instructional
courses and programs offered in the name of the institution, including collegiate,
developmental, and pre-collegiate courses and programs, continuing and community
education, study abroad, short-term training courses and programs, programs for
international students, and contract or other special programs, regardless of type of
credit awarded, delivery mode, or location.
       2A.2.a. The institution uses established procedures to design, identify learning
       outcomes for, approve, administer, deliver, and evaluate courses and programs. The
       institution recognizes the central role of its faculty for establishing quality and
       improving instructional courses and programs.

Summary
The Board of Trustees (BOT) has agreed to rely primarily on the recommendations of the
Academic Senate in all eleven areas listed in Title 5, including curriculum and program
development and program review (EIIA.2a.1). The Curriculum Review Committee (CRC) is a
standing subcommittee of the Mission College Academic Senate (MCAS). The charge of the
CRC is laid out in Article V, section 2 of the MCAS Constitution and Bylaws (EIIA.2a.2), which
among other things describes the responsibility of the CRC to:

•       review program changes, additions, and deletions to determine the impact on the total
        curriculum and make recommendations to the Senate;
•       check the accuracy and completeness of submitted data and its compliance with institutional
        procedures;
•       monitor curriculum evaluation and assume responsibility for dissemination of accurate and
        up-to-date information on curriculum matters, state-wide, and locally;
•       review and make recommendations to the Senate concerning the General Education (GE)
        requirements, certificate and degree program requirements, and requirements for graduation
        from the college;

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•       conduct a regular review of the entire college curriculum approval process and make
        recommendations to the Senate.

In consultation with the Academic Senate, Mission College has established procedures for the
design, approval, administration, delivery and evaluation of its courses and programs, and these
processes ensure faculty play the central role. In respect to design and approval, all new
instructional courses and programs are initiated by discipline faculty who first seek approval for
proposals from their Department Chair, CRC Representative, Division Chair, Articulation
Officer, and if the proposal includes a distance learning component, the Distance Learning
Coordinator. In 2006, the college implemented CurricUNET, a web-based program that allows
faculty to create, revise and submit proposals on-line. The system also allows for electronic
approval of proposals. Information and guidelines for the curriculum development process are
available on the Curriculum website where faculty can access a list of current CRC
Representatives, the current semester Deadline and Meeting Schedule, CRC Agendas and
Minutes, the link to CurricUNET, as well as links to resource documents such as the State’s
Program and Course Approval Handbook. The CRC provides faculty with training in
CurricUNET and the curriculum process (EII.A2a.3). All curriculum must be approved by the
Academic Senate before it is submitted to the BOT for approval.

The primary responsibility for the administration and delivery of courses and programs rests with
the discipline faculty and their department chairs, who ensure that teaching faculty have copies
of the course outlines, for example. The departments are also responsible for developing the class
schedule and ensuring that courses are appropriately scheduled to meet students’ needs. Division
Chairs coordinate the development of the schedules in collaboration with their departments. The
Office of Instruction provides worksheets, timelines and administrative support to finalize the
schedule. The evaluation of courses and programs occurs through several avenues. Courses and
programs are evaluated through the CRC when they are first proposed (after evaluation and
approval in their respective department and division), or when they are submitted for revision.
Curriculum may also be reviewed during the program review process. In all cases, faculty play
the key role in these processes.

Evaluation
With the implementation of CurricUNET, the college has standardized and systematized its
curriculum development and approval process. The use of the web-based software permits
faculty to more easily collaborate on the creation and refinement of curriculum proposals and
streamlines the approval process, which previously was extremely labor and paper-intensive. In
Spring 2007, the CRC requested and received $12,000 from the Land Corporation to hire a
person to facilitate training and development for the new online curriculum process.

With respect to evaluation, the college can improve. Not all curriculum has been systematically
reviewed every five years. The program review process approved by then Academic Senate in
2004 has never been fully implemented, although the Educational and Facilities Master Planning
(EFMP) process accomplished a basic review of all academic programs at Mission College (as
well as all non-instructional programs and service areas). The Academic Senate has made
implementation of program review a priority for 2007-2008, and has created a task force to

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gather information and make recommendations back to the Academic Senate on program review
(EII.A2a.4).


2A.2.d. The institution uses delivery modes and teaching methodologies that reflect the
diverse needs and learning styles of its students.

Summary
Mission College supports the belief that a variety of instructional approaches must be provided to
enhance the learning of students who have diverse academic and cultural backgrounds, different
learning styles and who have demanding schedules, with work and family responsibilities.

The college is aware that the nature of its student body is diverse. Ethnic and language diversity
affect approximately 80% of the population. Other types of diversity include those with family
responsibilities and full-time jobs. To accommodate this diversity, the college takes a variety of
approaches. For second language learners the college offers a very large and extensive ESL
program and support for language learning through the English and reading programs. The
college has also expanded its offering at the beginning levels of ESL to accommodate increasing
numbers of students who wish to access the community college for this instruction. The college
schedules its classes at times most convenient for students. Through examination of enrollment
trends and through surveys and focus groups, the college determines high-demand hours, usually
evening and morning hours, and on weekends, and schedules the majority of its sections during
those time periods (EII.A2d.1).

Classroom instruction is designed to meet the needs of our non-traditional, at-risk student
population. Most instructors use a variety of teaching techniques to make classes interactive.
These include collaborative learning strategies, group projects and discussion, field trips, guest
lectures, and digital resources. In addition, all faculty are aware of students with learning and
physical disabilities which affect learning. At Mission College, students with disabilities are
mainstreamed and present in all classes. Faculty work closely with the Disabilities Instructional
Support Center (DISC) to accommodate a variety of approaches and support for students. In
addition, DISC ensures that all materials and instructional approaches meet ADA standards
(EII.A2d.2). The institution offers additional assistance to enhance students’ learning through a
variety of tutoring labs, such as the LATC, Math Lab, and Foreign Language Lab. These labs
offer an individualized and tailored approach to learning. The LATC has been especially
innovative in tutoring, using a variety of formats to offer tutoring to students both on and off
campus. The LATC course sections, English 940A-940F, provide students with experience in
practicing their writing (and related) skills, and students can earn .5 units for every 24 hours of
lab time. The LATC offers various modes of delivery for students including text, audio/visual,
and interactive multimedia. The lab faculty meet with each student separately to choose
instructional materials that accommodate individual needs and learning styles. The LATC also
offers individual and small group instruction, including specialized workshops on a variety of
topics. For those students unable to come to campus for tutoring, the center offers online
asynchronous and synchronous tutoring (EII.A2d.3).


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There are a variety of course packages such as full semester 16 weeks, late start 14 weeks,
summer courses 4 and 6 weeks, Winter session, and on occasion, independent learning courses.
The institution also offers evening, weekend, and Community Education Courses (EII.A2d.1).
Since Spring 2006, all classes and faculty at Mission College have access to an automated course
management system (Angel). While the system has been in place for just over a year, many
faculty are regularly using this technology to enhance their faceto- face classes as well as offer
more classes for students at a distance. Faculty are using a variety of teaching practices that
allow for students with diverse needs to access learning materials 24/7, collaborate on projects
without having to meet face-to-face, communicate with each other and the instructor, take
practice quizzes with immediate feedback, and check their grades. Some faculty have begun
creating and sharing digital materials with their colleagues in the same department or who teach
the same course by creating “libraries” of digital resources that can be copied or linked to course
sections. The growing distance learning program offers those students who cannot be physically
present on campus or require more flexibility in their schedule the option of taking online
courses, telecourses, or courses combining several modes of instruction (EII.A2d.4).

The institution currently offers a total of 78 teleconference and distance learning courses. The
online courses allow students to enroll in an instructor-led course via an Internet connection.
Telecourses can be viewed live, videotaped for viewing at a later date, viewed in the Library, or
rented. Many of the Distance Learning courses can be taken to satisfy a degree, certificate, or for
transfer to California State University or the University of California (EII.A2d.5).

The week before the first day of classes for the Spring and Fall terms, faculty attend a 1- day
Flex Professional Development Day in which there are frequently small group training sessions
on pedagogy and learning issues. In 2000, the college began offering mandatory pedagogical
training to new faculty in weekly forums. These training sessions have been lauded by new
faculty as great opportunities for evaluation and learning.

Evaluation
Mission College uses a variety of delivery modes and teaching methodologies to address the
diverse needs of students at the college. The use of technology has allowed some faculty to
provide for a virtual environment for classes, thus enabling access to learning resources available
24/7. A few veteran faculty have been slower to adopt the new technology. This technology will
become increasingly important especially as we add new buildings to our campus and retire
some of the existing classroom space.

A wide variety of student services exist to support the diverse needs of the student population at
Mission College. While this support is beneficial, there is a continual need to increase services
for our students. Through our outreach efforts, we draw increasing numbers of minority students
who are the first in their family to attend college and come to Mission College with limited
English proficiency and experience in an academic environment. We are committed to making
this college experience successful for these students. Staff development, increased support
services, and learning technologies are some of the strategies used to bridge the gap to assist
students in meeting their personal and educational goals.


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2B.3.a. The institution assures equitable access to all of its students by providing
appropriate, comprehensive, and reliable services to students regardless of service location
or delivery method.

. . . The college’s distance learning courses consist of stand-alone, web-based classes, televised
courses and hybrid (distance learning and on-campus class activity) courses, including a course
to teach distance learning success skills (EII.B3a.5). Stand-alone, off-campus classes provide the
opportunity for students to use admission, enrollment, Orientation and limited tutorial services
via the internet, but wider services are not offered (EII.B3a.6). Students also in courses offered
on the main campus can receive the full range of campus services, as well as those who enroll in
televised classes and who watch broadcast class sessions, but who elect to check out the taped
class-session copies from the college campus’s library. Far fewer students from outside of the
county enroll in the college’s distance learning classes. (p. 149)

Evaluation
Student surveys help to identify student need and customer satisfaction, they direct student-
learning-need activity, and they help define appropriate services and programs. Completed
student surveys support the finding that the college is meeting the needs of most students, and
generally provides equitable service access to its students. The college recognizes that
improvement is necessary for ensuring equitable access to all students, regardless of service
location, and it must prepare to address the range of student/customer satisfaction results .

The college also recognizes that it could offer more comprehensive student and multilingual
services for evening/weekend students, that the financial aid office currently has no Spanish
speakers, that there are no online multilingual nor counseling services, and that distance learning
students do not currently have the ability to register solely online for distance learning courses.

2C.1.c. The institution provides students and personnel responsible for student learning
programs and services adequate access to the library and other learning support services,
regardless of their location or means of delivery.

. . . The library has a comprehensive website that provides 24/7 access to the library catalog and
subscription databases. Any on-campus computer connected to the Internet has unrestricted
access to subscription databases, the catalog and website. Off-campus access to subscription
databases is restricted to registered students and college employees. The integrated library
system authenticates users through a proxy server utilizing their college ID number to provide
off-campus access to subscription databases, to log users into their library account online, or to
request items via interlibrary loan. The subscription databases are heavily used by students and
faculty, with 113,533 searches carried out during 2005-2006 (EII.C1c.3).

Mission College and West Valley College libraries also participate as a district in LINK+, a
statewide library resource-sharing service. LINK+ allows students, faculty and staff to easily
borrow books unavailable from the two libraries from a consortium of over 30 California
academic and public libraries. West Valley and Mission College libraries are proudly the first
California community college libraries to become LINK+ consortia members. LINK+ books are
delivered daily by courier, with the average time between a request and delivery being two to
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four days. LINK+ library cardholders may also visit many of the LINK+ consortia libraries
around the State to check out books on the spot as a visiting patron after presenting their Mission
College I.D. card (EII.C1c.6).

Students have access to all Distance Education television programs by either renting the entire
series for the semester or checking out a reserve copy of each episode and viewing it in the
library. Both of these services are provided at the library circulation desk. The library is in the
process of migrating from VHS tapes to DVDs. The television and audio visual department
provides the telecourse materials to the library. (pp. 176 - 77)

. . . Mission College originates cable television programming in campus production facilities.
Twenty-six hours per week of college-by-television classes are cablecast from Mission on two
Community College Network channels (EII.C1c.11). Mission College provides broadcast head-
end services to Evergreen College, San Jose State, and the County Office of Education. TAV
services also creates original programming, and produces Orientation, training, and lecture media
for use in online, distance learning, community education, and on-campus courses. Audiovisual,
television, and laptop computer equipment are available for check out by instructors for use in
the classroom. In addition, 18 multimedia demonstration rooms throughout the college are fully
equipped for multimedia as well as online presentations to students (EII.C1c.12). (p. 178)

Evaluation
. . . The LATC has created two new lab courses in Interdisciplinary Studies which are focused on
improving language arts, science and technology skills (EII.C1c.18). The current student body
seems to be younger and more interested in multimedia and online content than in the past. In
response, the LATC faculty plan to create an online version of their college study skills course
and to develop a number of learning objects that can be deployed via the Angel course
management system. The faculty also plan to increase the number of subjects for which online
tutoring is offered (t1).

In 2002, after a college-wide budget cut, the student hourly budget for the Technology Center
and for instructional labs was reduced by 60%, making it difficult to maintain the level of service
and technical support that faculty and students need. Faculty and staff in
the Technology Center, instructional labs and TAV services areas are highly qualified
professionals. They provide critical learning support services to the college. However, currently
the level of staffing is insufficient to meet increased demand for technology services and support
throughout the learning programs, including distance learning programs in the college. Staffing
constraints have also made it difficult to extend Technology Center hours to meet student
demands (EII.C1c.19) (t4).

2C.1.e. When the institution relies on or collaborates with other institutions or other
sources for library and other learning support services for its instructional programs, it
documents that formal agreements exist and that such resources and services are adequate
for the institution’s intended purposes, are easily accessible, and utilized. The performance
of these services is evaluated on a regular basis. The institution takes responsibility for and
assures the reliability of all services provided either directly or through contractual
arrangement.
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Summary
. . . The library has annual contracts for online databases through the Community College
Library Consortium (CCLC). Database vendors include Gale Group, ProQuest, CQ Press,
Netlibrary, Facts.com, OVID, and the Encyclopedia Britannica. Outside of the CCLC, the
library purchases ArtSTOR and National Fire Codes directly from vendors (EII.C1e.4).

Technology Center, Instructional Labs and TAV service: Mission College belongs to the
Consortium of Open Learning, a consortium of community colleges involved in online and
televised distance learning. There is a formal agreement with the consortium for licensing and
distribution of college by television tapes and instructional materials (EII.C1e.7). The college
utilizes California Community Colleges Conferencing (CCC Conf), which is supported by the
State Chancellor’s office, to facilitate communication and collaboration using the latest Web
conferencing technology for educators in the California Community Colleges system. The Angel
course management system facilitates distance learning courses offered in the District, and there
is a formal contract between the District and Angel learning for hosting and support services
(EII.C1e.8). Mission College also has a contract with Globix, Inc. for web hosting services
(EII.C1e.9).

Evaluation
Mission College relies on and collaborates with other institutions and companies to enhance
learning support services for instructional programs. Agreements and contracts with outside
resources and services are carefully selected and regularly evaluated.

. . . The library realizes significant cost savings by purchasing online databases through the
CCLC2 (EII.C1e.4). Databases are selected based on the needs of the curriculum, and are heavily
used by students and faculty, as indicated above. The Consortium of Open Learning provides
adequate service to support distance learning telecourses via College-by-Television. Students
registered in telecourses have access to instructional materials on TV. CCC Conf provides a
much-needed method for faculty and staff to hold teleconferences and web conferences. Any
faculty and staff who have telephone and internet connections can access this service. CCC Conf
is used for training, collaboration and communication both within the college and with other
colleges.

With growing demand for distance education, the District selected Angel as the course
management system to facilitate distance learning courses. Angel Learning provides hosting
services and technical support for Angel. Faculty and students who have an internet connection
have access to Angel both on and off campus. Angel is used by a total of 172 distance learning
courses serving over 4000 students (EII.C1e.10). Mission College web servers, as well as some
instructional servers, are hosted at Globix, Inc. Globix provides an adequate facility to support
the college in terms of electrical, data, network infrastructure and support and ensures 24/7
uptime for college servers. As a result, people around the world are able to access Mission
College via the college’s web site.



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3C.1.a. Technology services, professional support, facilities, hardware, and software are
designed to enhance the operation and effectiveness of the institution.

Summary

The Director of Information Systems works with the college’s Dean of Information Technology
and Services to ensure that the administrative and instructional technology needs of the
institution are met. The Director of Information Systems (DIS), his staff, and college’s faculty
and staff participate in many operational or strategic planning meetings such as District
Information Systems Planning Advisory Committee (DISPAC), and District Operations
Committee. Information Systems (IS) is responsible for the support and maintenance of the
District infrastructure system, District enterprise software system (Datatel), District telephone
system, email system, District administrative, staff, and faculty computers deployment and
support, and the District server farm (t4).

At the college level, the Dean of Information Technology and Services works with the
Technology Committee, which is a sub-committee of Academic Senate, to develop the college’s
Technology Plan. This committee drafts the technology vision statement, the goals, and the
objectives of the Technology Plan based on the Educational Facilities and Master Plan (EFMP)
and the college’s Goals and Core Values. The Technology Plan vision and goals are presented to
the Academic Senate and are modified as needed. Upon the Academic Senate’s approval,
activities and goals are finalized. The completed Technology Plan is submitted to the Academic
Senate and the Board of Trustees (BOT) for their approval. At the end of each fiscal year, the
Technology Committee presents a progress report to the Senate (EIII.C1a.1).

Instructional Technology: Mission College faculty have integrated different instructional
technologies into their curriculum and use multimedia classrooms, computer labs, online student
resources, television services, audiovisual services, video conferencing and instructional servers
services (EIII.C1a.1). Faculty, and staff have access (and students more limited access) to
services such as: the campus information system (Datatel), MyWeb Services, web-based email
(webmail), an online course management system (Angel), the online faculty/staff directory
(Mission College website, and LDAP), the online Counseling Student Appointment Services
(SAR), and a campuswide wireless access to the Internet services. Based on the program needs,
some students have network storage spaces on the campus servers.

The Instructional Technology and Services Department: Instructional Technology and
Services (ITS) is the college’s hub for coordination of the daily maintenance, support, and
applications of instructional services. This department has the technical staff that provides
support for classroom instruction, student services, open labs, information kiosk stations, student
workstations at the library, plasma displays, the computer labs, distance learning, instructional
television, audiovisual services, teleconferencing, and multimedia classroom. Some departments
have instructional lab technicians and instructional aides who support the applications in classes
and the labs. The ITS and IS staff coordinate the performance and upgrade of the instructional
network. The ITS Department also generates the college’s software/hardware purchase
requisitions. The ITS Department currently has 2 full-time senior desktop support technicians
(one 10 and one 12 month), and 1 full-time (12 month) server system administrator to maintain
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these systems. This department also employs student-hourly lab aides to support the Technology
Center and instructional labs (EIII.C1a.2-3).

Television Studio and Audiovisual Services: The college’s Telecommunications Building
hosts the TV Studio and audiovisual services. To support instruction, the TV director:
     Schedules and broadcasts 3 days of canned distance learning videotapes to support
        College by Television classes
     Works with the faculty and the Instructional Designer to produce instructional audio and
        video
     Provides consultation services for instructional design, engineering, and event support
     Produces and records Podcasts
     Supports IP or ISDN teleconferencing
     Support satellite uplink and downlink services
     Provides video editing services
The college’s Audiovisual Specialist designs and maintains smart classrooms and repairs and
circulates the AV equipment (EIII.C1a.6).

Technology Center: The Technology Center is the campus open lab. This lab is open Mondays
through Saturdays and serves all registered Mission College students. The 92 computers, 2
scanners, and 5 printers in this center are all networked and connected to the Internet. Computer
platforms include PC and Mac. Students use this center to work on their homework, access the
Internet, access instructional servers, take quizzes and check their emails. Technology Center
also has a group study room where students can work on class projects together. The Technology
Center is currently coordinated by a Lab Faculty Specialist who is also responsible for the
department’s Helpdesk system and hourly students’ training (EIII.C1a.7).

Distance Learning: Distance learning has been a strong part of Mission College for several
years. This method of instructional delivery has evolved from College by Television to hybrid
course offerings and online courses. The enrollment in Distance Learning classes has increased
significantly since the last accreditation period (t1). In Fall 2005 Mission College and West
Valley worked together on a project to adopt a course management system to serve both
colleges. They selected the ANGEL System. The joint collaboration of the faculty and staff on
this project brought the two colleges together and many joint training sessions were held.

3C.1.b. The institution provides quality training in the effective application of its
information technology to students and personnel.

Summary
The training of the faculty and staff is delivered through the Staff Development Office and the
Instructional Technology and Services Department. The Staff Development Committee
members, with the cooperation of the Instructional Technology Department’s Instructional
Designer and Distance Learning Coordinator, develop and offer a variety of training course
materials (online) to assist faculty and staff to incorporate technology into the classroom or
workplace, or to improve their skill levels. Web authoring, instructional design, and podcasting
are just a few of the many workshops offered. The college Instructional Designer provides

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workshops and training for implementing the technology in the classroom environment
(EIII.C1b.1).

Beginning in 2005 with the adoption of the new course management system, ANGEL Learning,
the number of workshops increased to address the needs of the instructors. Summer and Winter
session boot camps have been successfully conducted and many more are planned for Winter
session 2008 and Summer 2008. In addition to the college-sponsored workshops, ITS
Department has sent five of its staff to several @One technical trainings. Staff Development also
provides the funding for participation in @One training workshops.

As detailed above, all distance learning courses have gone through the same full curriculum
approval process used for all courses, including complete approval and scrutiny by the College’s
curriculum committee and the Office of Instruction. Mission College completed its accreditation
self-study in 2007/2008 and received a full reaffirmation of accredited status in June 2010. The
College’s distance learning offerings and support systems figured prominently in the self-study
and were investigated thoroughly during the visit. No recommendations were made in 2008
relating to distance education. All distance learning courses are in keeping with the other
programs and courses offered at Mission College, regardless of format or delivery mode. Every
online course at the College follows the tenets of the ACCJC’s Principles of Good Practice for
Electronically Delivered Academic Degree and Certificate Programs.




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Summation

Unless indicated otherwise by the Commission, we feel that the substantive change pertaining to
the growth and development of distance learning courses and student services at Mission
College, making it possible for a Mission College student to complete A.A. and A.S. degrees
largely through distance learning and some certificates solely through distance learning, is
substantially explained and substantiated in this document.

Any specific questions or concerns may be addressed to one of the following individuals:

Dr. Norma Ambriz-Galaviz
Vice President of Instruction
norma.ambriz-galaviz@wvm.edu
408.855.5182

Mina Jahan
Dean of Instructional Technology and Resources
mina.jahan@wvm.edu
408.855.5360


Catherine Cox
Curriculum Committee Chair
President, Mission College Academic Senate
cathy.cox@wvm.edu

Dr. Cindy Vinson
Distance Learning Coordinator
408.855.5541
cindy.vinson@wvm.edu




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Appendix A: Mission Statement


Mission College’s first priorities are students, their learning, and their success.

Our College serves the diverse educational, economic and cultural needs of the student
population of Santa Clara, the Silicon Valley, and our global community by providing
associate degrees, transferrable, career and basic skills courses and programs, as well as
opportunities for life-long learning.

Through participatory governance in support of our first priorities, Mission College
systematically commits to evaluating and improving technological resources and student
support services by making informed decisions, allocating resources, and establishing
institutional policies and procedures.




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Appendix B: General Education and Distance Learning

In the tables below are listed courses under each area which may currently be taken via
distance learning to satisfy general education degree requirements. While these courses
represent a small number of the total courses under each area, a student who selects
courses carefully can complete all his or her General Education requirements online.

Area A: Language and Rationality – 6 units required for AA or AS degree
            Course                            Units
            ENG 001A*                         3
            ENG 001B*                         3
            READ 053*                         3

Area B: Natural Science- 3 units required for AA or AS degree
             Course                            Units
             ANTHR 001*                        3
             BIOSC 010*                        4
             BIOSC 011*                        4
             CHEM 001A*                        5
             CHEM 001B*                        5
             CHEM 030 A*                       3
             NS 015*                           3
             PSYCH 007*                        3

Area C Humanities – 3 units required for AA or AS degree
           Course                             Units
           ENG 001 B*                         3
           MUSIC 017*                         3
           PHIL 001*                          3
           ITAL 001*                          5

Area D Social and Behavioral Sciences – 6 units required for AA or AS Degree
              Course                           Units
              HIST 017A*                       3
              HIST 017 B*                      3
              POLIT 001*                       3
              ANTHR 003*                       3
              ANTHR 045*                       3
              ECON 001A*                       3
              ECON 001B*                       3
              PSYCH 001*                       3
              PSYCH 007*                       3

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              PSYCH 010*                        3
              PSYCH 012*                        3
              PSYCH 025*                        3
              PSYCH 030*                        3
              PSYCH 048*                        3
              SOC 001*                          3
              SOC 002*                          3
              SOC 021*                          3
              SOC 047*                          4
              SOCSC 001*                        3
              SOCSC 002*                        3
              SOCSC 003*                        3
              SOCSC 004*                        3
              SOCSC 006*                        3

Area E – Lifelong Learning – 3 units from area A, B, C, or D, or 3 units from any of following
courses:

              GLOBL 001*                        3
              LIB 010*                          3
              NS 015*                           3
              PSY 012*                          3
              PSY 025*                          3
              PSY 030*                          3
              PSY 048*                          3
              PSY 055*                          3
              SOC 001*                          3
              SOC 045*                          3

*= course approved for online instruction




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Appendix C: Sample Course Outlines and Distance Learning Addenda


Biology 15 – Human Heredity and Disease
       Course Outline of Record
       Distance Learning Addendum


English 908 – Effective Writing
       Course Outline of Record
       Distance Learning Addendum


Library 10 – Information Competency
       Course Outline of Record
       Distance Learning Addendum




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Appendix D: Online Instructor Certification Course Syllabus


Online Instructor Certification Course

Syllabus

The Distance Learning Instructor Certification class provides faculty with the guidance and
skill sets they need to effectively design and develop their distance learning courses. This
course will take distance learning instructors through various steps of an instructional
design model so that they can effectively assess, design, develop, implement and evaluate
their distance learning courses for the benefit of all learners. An interactive online forum
with textual, graphic and audiovisual content will be provided.


Program Modules

This course is conducted in an online environment so participants will need consistent
access to the Internet. High speed access is strongly recommended, but not required.
Communication occurs mainly through asynchronous threaded discussions and e-mail;
however, there will be opportunities to experience real-time chat rooms and synchronous
interactive video media. Work should be completed during the module according to due
dates within each module.

Module 1: Orientation
Module 2: Pedagogy
Module 3: Course Management
Module 4: Design Tools
Module 5: Software Applications
Module 6: Ethics
Module 7: Adding Audio and/or Video Content to Your Course
Module 8: Evaluation


Course Outcomes/Objectives

Upon completion of this course, participants should be able to:
Write student learning objectives and outcomes for their distance learning courses
Demonstrate a pedagogical approach to a variety of learning styles
Develop an effective course management structure
Use two software applications to develop course enhancements to enrich their distance
learning courses
Produce two media enhancement segments in audio and/or video

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Understand the application of ethics and copyright to their online course
Develop a method for students to provide feedback and evaluation of their online course


Grades

Each module is worth 100 points, for a total of 800 points for the course.
You must receive at least 70 points for each module in order to pass the course and
complete the Online Instructor Certificate.



Your online instruction certification team:
Vicky Kalivitis
Cindy Vinson
Britta Burton
Marsha Chan
Curtis Pembrook
Dulce Gray
Lisa Kaazh
Max Gault
Heidi Diamond
All facilitators can be reached via email from within ANGEL if you have questions. We are
looking forward to a great course and a terrific learning experience!
West Valley-Mission
Community College District




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Appendix E: Technology “Boot Camp” Announcement




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    Appendix F: Organizational Charts




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                                                           Mission College Administration
                                                                     Fall 2010




                                                                        President
                                                                       J. Laurel Jones



   Director                                                                                                                                             Director
                                 Vice President                         Vice President                      Vice President
Marketing and                                                                                                                                   Research, Planning and
                              Administrative Services                     Instruction                      Student Services
Public Relations                                                                                                                              Institutional Effectiveness
                                     Worku Negash                  Norma Ambriz-Galaviz                      Penny Johnson
  Peter Anning                                                                                                                                        Daniel Peck




                                                                                                          Educational Dean
                                                                                                       Student Support Services
                                                                                                            Daniel Sanidad


                                                                                                                                                Director
                                                                                                                                          Student Enrollment
                                                                                                                                         and Financial Services
                                                                                                                                              Rita Grogan




                                                      Educational Dean                                                 Educational Dean
                          Dean                                                       Educational Dean
                                                      Math, Science and                                               Liberal Studies and
                       Instruction                                                Business and Technology
                                                    Workforce Development                                                Language Arts
                   Jeff Nelson (Interim)                                                  Mina Jahan
                                                        Danny Nguyen                                                         Tim Karas



                                                                                                                                                Director
                                                                   Director
                                                                                                                                          Child Development
                                                               Community Education
                                                                                                                                                Center
                                                                        Vacant
                                                                                                                                              Mary Ashley
                                                                                Mission College Instruction
                                                                                         Fall 2010


                                                                                        Vice President
                                                                                          Instruction
                                                                                    Norma Ambriz-Galaviz




            Dean                                                                                  Educational Dean                                                   Educational Dean
                                             Educational Dean
         Instruction                                                                             Liberal Studies and                                             Math, Science and Workforce
                                          Business and Technology
          Jeff Nelson                                                                               Language Arts                                                       Development
                                                 Mina Jahan
                                                                                                      Tim Karas                                                         Danny Nguyen




                              Division                                       Division              Division                                    Workforce             Division              Division
Instructional Services
                              Business                                    Language Arts         Liberal Studies        Library Services       Development        Math and Science       Applied Science
     Enrollment
    Management               Accounting         Technology Services                              Liberal Studies         Reference
                               Business                                                              History              Collection
                                                                                                                        Development               BAETC              Astronomy
     Curriculum               Computer            Distance Learning                                Geography
                                                                             Reading                                Electronic Resources       Community         Biological Sciences   Health Occupations
                             Applications             Multimedia                                Political Science
                                                                              English                                Technical Services         Education            Engineering        Fire Technology
      Schedule                   CSIT           Telecommunications                                 Economics
                                                                                ESL                                                         Contract Education        Chemistry         Hospitality Mgmt
                             Marketing &           AV Maintenance                                   Sociology
                                                                        Library Instruction                                                Grants Development       Mathematics          Retail Floristry
       Catalog              Management           Instructional Design                            Anthropology
                                                                         Communication                                                             HIT            Mathematics Lab      Wellness and Human
                             Real Estate          Technology Center                                Psychology
                                                                              Studies                                                         Perkins / VTEA     Nutritional Science      Performance
  State Reporting        Graphic Art / Design       Computer Labs                                Global Studies     Child Development
                                                                                                                                                 RHORC           Drafting / Auto CAD
                          Work Experience          Desktop Support                                 Philosophy             Center
                                                                                                                                                Tech Prep              Physics
    Regulations             LATC/Tutorial            Web Design                                  Social Science
    Compliance                    ITS           Servers Maintenance                                    Art
                                                                                              Child Development
     Personnel /                                                                               Foreign Language
     Evaluations                                                                                   Humanities
                                                                                                      Music
         Mission College Business and Technology
                         Fall 2010


                     Vice President
                       Instruction
                  Norma Ambriz-Galaviz




                      Educational Dean
                   Business and Technology
                         Mina Jahan




       Division                                  Technology
       Business                                   Services

       Accounting                              Distance Learning
        Business                                   Multimedia
 Computer Applications                       Telecommunications
          CSIT                                  AV Maintenance
Marketing & Management                        Instructional Design
       Real Estate                             Technology Center
  Graphic Art / Design                         Distance Learning
    Work Experience                              Computer Labs
     LATC/Tutorial                              Desktop Support
           ITS                                    Web Design
                                             Servers Maintenance

								
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