Unit Lesson: Developing a Positive Attitude
This lesson emphasizes how to develop a positive attitude and demonstrate professional
behavior on the job and in school. Part one of the lesson presents strategies for developing
positive attitudes and self-esteem. Part two of the lesson explores methods of accepting and
responding to criticism and learning to handle pressure and gossip at work.
Lesson Objectives: After completing this lesson, students will be able to:
Explain why a positive attitude, high self-esteem and enthusiasm contribute to career
Develop the ability to think positively, overcome doubt, and deal with mistakes.
Describe how to assert yourself on the job.
Develop effective strategies to handle criticism, pressure, and gossip in the workplace.
Identify ways to manage negative feelings.
English – ELA-1-H3; ELA-1-H4; ELA-7-H1; ELA-7-H4; ELA-3-H2; ELA-4-H1; ELA-4-H2; ELA-5-H1;
Math – N-6-H; D-9-H
Lesson Study Notes:
A positive attitude helps workers succeed. While employees cannot control everything that
happens on the job, they can control how they react. A positive attitude, the ability to
overcome doubt, and the ability to learn from your mistakes can contribute to high self-esteem.
Employers want employees who act with enthusiasm and who are assertive but not arrogant.
Being assertive helps you get the recognition you deserve.
Good employees work well with others and handle criticism gracefully and maturely.
Employees need to show professionalism at work. Professionalism is handling problems,
criticism, and pressures effectively. It includes not being defensive when receiving constructive
criticism. Employers do not value employees who gossip. Anger has no place at work.
Employees must learn to prevent frustrations from becoming anger.
1) Attitude: your basic outlook on life and your way of looking at people and the world.
2) Self-esteem: recognition and regard for yourself and your abilities.
3) Enthusiasm: eager interest.
4) Assertive: being direct, honest, and polite
5) Arrogance: overbearing behavior marked by excessive self-importance.
6) Professionalism: the ability to handle problems, criticism, and pressure gracefully and
7) Constructive criticism: criticism presented in a way that can help you learn and grow.
8) Defensive: closed to other people’s opinions about you or your actions.
9) Gossip: saying negative things about people behind their backs.
10) Perceive: attain awareness or understanding of.
11) Receptive: open and responsive to ideas, impressions, or suggestions
12) Clarity: the quality or state of being clear.
1) Chav has taken her employees out for a team-building lunch. The final bill is $92.50.
how much should Chav leave for a 20% tip?
2) Think of a situation when someone has criticized you. How did you feel? How did you
react? Write four to five sentences describing the situation.
Monday: Students will complete Writing Activity 2.
Tuesday: Students will complete the following – Write how they would respond to a customer
who has returned merchandise, complaining that it fell apart with its first use, and criticizing
you for being too slow in completing the transaction.
Wednesday: Students will work on the following project – Role Playing. Students will work in
groups of three or four. They will follow the instruction for the assignment and the rubric
which defines the expectations and grading for the project.
Thursday: Students will continue to work on Role Play project. Teacher will provide an
example of a presentation entitled, “Creating a Positive Work Environment” as a guide to aid
students in successful completion of project.
Friday: Students will continue to work on Role Play project. Teacher will continue to provide
assistance to students.
Homework Assignments: N/A