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Sam Houston Electric Gets Outage Management, GIS & IVR in Milsoft Engineering & Operations System

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					Sam Houston Electric Gets Outage Management, GIS & IVR in Milsoft
Engineering & Operations System
 Milsoft Utility Solutions provides automated outage management capability to Sam Houston
 Electric Cooperative in a comprehensive engineering and operations system that includes a
 geographic information system and an interactive voice response communications system.

Online PR News – 17-October-2012 Sam Houston Electric Cooperative customers will continue to benefit
                                       –
from superior reliability and service as their utility uses Milsoft Utility Solutions' Engineering and Operations
System to plan, analyze, operate and manage the electric distribution system. The Texas electric
cooperative has added Milsoft's automated outage management solution as part of a comprehensive,
integrated engineering and operations platform. The new system, complementing the Milsoft Engineering
Analysis that the co-op was already using, will help them continue to meet their customers’ needs,
particularly during storms and other events that may disrupt power system operations.

"Sam Houston is going to see tremendous benefits from using Milsoft's Core E&O system which combines
engineering and operations solutions that are fully integrated with co-op's electric distribution circuit model
database. This new system is a logical step forward for Sam Houston since they've been using Milsoft's
Engineering Analysis in their operations for several years now," said Bart Brockway, Milsoft Director of
Sales ( http://www.milsoft.com ).

   The seamless integration of data was very important to us when choosing a new
    system. Because of that, Milsoft's Core E&O system was far and away the best
  solution to meet our needs. Continuity of service during severe storms and outages
  was a primary consideration when choosing a system. The Milsoft E&O System will
    help us provide power as reliably as possible with minimal disruption in service.
As part of the Milsoft E&O System, Sam Houston Electric Cooperative will receive an outage management
system (OMS), a geographic information system (GIS) and a communications system including
interactive voice response (IVR), email and texting . The Milsoft E&O system provides seamless
integration of the data and applications needed to plan, operate and maintain the utility's electric distribution
grid.

"The seamless integration of data was very important to us when choosing a new system. Because of that,
Milsoft's Core E&O system was far and away the best solution to meet our needs. Continuity of service
during severe storms and outages was a primary consideration when choosing a system. The Milsoft E&O
System will help us provide power as reliably as possible with minimal disruption in service," said Sam
Houston CTO Keith Staples.

Milsoft's industry-leading E&O System incorporates the utility's electric distribution circuit model and allows
each application to share data with the utility’s other applications, not just Milsoft’s but also third party
applications such as SCADA, AMR/AMI, ERP/CIS, AVL, etc. The Milsoft E&O System includes: Geographic
Information System (GIS), Engineering Analysis (EA), Outage Management System, (OMS) and Field
Engineering (FE) and Interactive Voice Response (IVR) Communications.

The system also provides project management tools that will allow Sam Houston employees to conveniently
manage the data and analyses needed to do their jobs. Employees will be able to create and customize
their own versions of data as needed for their specific job responsibilities. At the same time the utility’s entire
engineering and operations team will have access to utility-wide data, making it easier and more effective
for teams to work together to maintain and improve key operations within the utility.

Image Gallery




 Milsoft Utility Solutions provides automated outage management capability to Sam Houston
 Electric Cooperative in a comprehensive engineering and operations system that includes a
 geographic information system and an interactive voice response communications system.

Media Information
Robert Berrios
robert.berrios@milsoft.com
http://www.milsoft.com
4400 Buffalo Gap Road #5150
Abilene
TX
79606
United States

				
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posted:10/17/2012
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