Barangay Citizens Charter by BarangaySanJose

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									    BARANGAY
   SAN JOSE
 CITIZENS
CHARTER
       VISION
Barangay San Jose is Accolade
Epitome of A Model Barangay,
Independent, Progressive and
United thru Exemplary
Leadership
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
      MISSION
Officials and constituents
collectively and collaboratively
participate in the
implementation and realization
of every activity geared towards
the achievement of its
vision
                   BARANGAY SAN JOSE
                   CITIZENS CHARTER
I. Frontline Services Offered
 1) Issuance of Barangay
    Certification
 2) Issuance of Barangay Clearance
 3) Issuance of Community Tax
    Certificate
 4) Reproduction of barangay
    records, data, and
    similar documents
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
I. Frontline Services Offered

 5) Use of barangay facilities and
    properties
 6) Health Services
 7) Environmental Services



                     BARANGAY SAN JOSE
                     CITIZENS CHARTER
I. Frontline Services Offered
8) Issuance of Certification to File
   Action (CFA), Certification to Bar
   Action or Certification to Bar
   Counterclaim (CBC)
9) Issuance of Barangay Protection
   Order

                     BARANGAY SAN JOSE
                     CITIZENS CHARTER
I. Frontline Services Offered
• Except for the issuance of Barangay
 Protection Order (BPO), all barangay
 transactions under this Citizen’s Charter
 shall be conducted at 8:00 a.m. to 5:00
 p.m.
• All officers and employees of the
 barangay who directly attend to the
 frontline services, shall at all times, wear
 identification card or nameplates.
                          BARANGAY SAN JOSE
                          CITIZENS CHARTER
 DEFINITION OF TERMS
“BARANGAY CERTIFICATIONS”
• Issued by the barangay depending on the
 purpose of the client, such as certificate
 of residency, of good standing in the
 community, no pending case filed in the
 barangay, etc.

• The barangay in the exercise of its taxing
 power may levy fees and charges
 for services rendered.
                           BARANGAY SAN JOSE
                           CITIZENS CHARTER
 DEFINITION OF TERMS
   “BARANGAY CLEARANCES”
• A city or municipality requirement
 before the issuance of any license or
 permit for any business or activity.
• The “Barangay Clearance” is
 obtained from the barangay where the
 intended business or activity is
 located or conducted.
                       BARANGAY SAN JOSE
                       CITIZENS CHARTER
DEFINITION OF TERMS
 “COMMUNITY TAX CERTIFICATE
         (CEDULA)”
• A legal identity document in the Philippines.
  Issued by cities and municipalities to all
  persons that have reached the age of
  majority and upon payment of a community
  tax;
• The barangay may issue CTC provided the
  Barangay Treasurer is deputized by the City
  or Municipal Treasurer
                           BARANGAY SAN JOSE
                           CITIZENS CHARTER
DEFINITION OF TERMS
 “BARANGAY RECORDS, DATA,
  AND SIMILAR DOCUMENTS”
• Records and public documents
 maintained by the barangay, such as
 but not limited to Registry of Barangay
 Inhabitants (RBIs), Financial Records,
 List of Registered Voters, Barangay
 Blotters and similar documents
                       BARANGAY SAN JOSE
                       CITIZENS CHARTER
DEFINITION OF TERMS
“USE OF BARANGAY FACILITIES
      AND PROPERTIES”
• As prescribed under Section 6 of Barangay
  San Jose Ordinance No. 06, S-2011, Section
  152 (b) of the Local Government of 1991
  (RA 7160), the Barangay shall collect
  particular fees or charges for services
  rendered in connection with the
  regulation of the use of Barangay owned
  properties or service facilities.JOSE
                           BARANGAY SAN
                          CITIZENS CHARTER
DEFINITION OF TERMS
   “HEALTH SERVICES”
• One of the responsibilities of the
  national agencydevolve to the
  LGU.
• Health and social welfare include
  maintenance of Barangay Health
 Center and Day Care Center
                     BARANGAY SAN JOSE
                     CITIZENS CHARTER
DEFINITION OF TERMS
“ENVIRONMENTAL SERVICES”
• One of the basic services and
  facilities which include those
 related to general hygiene and
 sanitation, beautification and
 solid waste collection.

                     BARANGAY SAN JOSE
                     CITIZENS CHARTER
DEFINITION OF TERMS
“KATARUNGANG PAMBARANGAY”
• A system for amicable settlement of
  disputes at the barangay.
• An out-of-court resolution of conflicts
  by the community members themselves
  under the guidance of the Punong
  Barangay and without the
  intervention of legal counsels
  and representatives BARANGAY SAN JOSE
                        CITIZENS CHARTER
DEFINITION OF TERMS
   “BARANGAY PROTECTION
        ORDER (BPO)”
• Refers to the protection order issued
 by the Punong Barangay or if PB is
 unavailable, by Kagawad, ordering
 the offender to desist from
 committing or threatening physical
 harm to the victim. It is effective for
 15 days and is not extendible
                        BARANGAY SAN JOSE
                        CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES

All requests for frontline
services must be in
writing using the
provided “REQUEST
SLIP” there for
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
      “ISSUANCE OF BARANGAY
          CERTIFICATIONS”
• REQUIREMENTS
  1. For Old Residents:
    • Valid ID (school ID, company/office ID,
      voter’s ID and the likes); and
    • Community Tax Certificate (CTC);

                          BARANGAY SAN JOSE
                          CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
      “ISSUANCE OF BARANGAY
          CERTIFICATIONS”
• REQUIREMENTS
  1. For New Residents:
  • Valid ID (school ID, company/office
    ID, voter’s ID and the likes);
  • Community Tax Certificate
    (Cedula); and
                          BARANGAY SAN JOSE
                          CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
       “ISSUANCE OF BARANGAY
           CERTIFICATIONS”
• REQUIREMENTS
  1. For New Residents:
  • Endorsement from any of the following:
    1. Purok Leader
    2. Homeowners’ Association President
    3. Barangay Officials;
    4. Barangay residents known to barangay officials
                                BARANGAY SAN JOSE
                                CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
   BARANGAY CERTIFICATIONS”
         STEP 1
Go to Barangay Hall, ask the
Barangay Administrative
Assistant for a request
slip and fill up the same;
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
   BARANGAY CERTIFICATIONS”

          STEP 2
Submit the request slip
together with the
requirements to the Barangay
Secretary or Barangay
Clerk;           BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
   BARANGAY CERTIFICATIONS”
          STEP 3
Pay Certification Fee to
Barangay Treasurer (per
Barangay Ordinance No.06, s.
2011), & ask for receipt
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
   BARANGAY CERTIFICATIONS”

          STEP 4
    Get Your Barangay
       Certification
   and Official Receipt

                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “ISSUANCE OF BARANGAY CLEARANCES”
1. As a requirement for Corporations, Traders,
  Retailers, Businessmen, etc. for the issuance of
  Municipal/City Business Permit (Mayor’s Permit)

 REQUIREMENTS
   • Valid ID (company/office ID, voter’s ID, etc.);
   • Community Tax Certificate (CTC); and
   • DTI Certificate

                                BARANGAY SAN JOSE
                                CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
 “ISSUANCE OF BARANGAY CLEARANCES”
2. For Small Business
  (with gross sales or receipts of Php50,000.00)
  For Hawkers, Peddlers, Sari-sari Store Owners, etc.

 REQUIREMENTS
 • Valid ID (company/office ID, voter’s ID, etc.);
   and
 • Community Tax Certificate (Cedula)

                                BARANGAY SAN JOSE
                                CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “ISSUANCE OF BARANGAY CLEARANCES”
3. For Tricycle/Pedicab Clearance
 REQUIREMENTS
• Motorcycle Certificate of Registration and
  Official Receipt;
• Clearance from Tricycle Operators and Drivers
  Association (TODA) and Photocopy of Franchise
  or from PEDICAB Association; and
• Photocopy of ID as TODA Member
                             BARANGAY SAN JOSE
                             CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “ISSUANCE OF BARANGAY CLEARANCES”
4. For permit on the improvements of
   structures and properties
 REQUIREMENTS
 • Scope of Work/Program of Work and Duration of
   Work;
 • Building Plan/Project Layout;
 • Construction Contract or Affidavit/Sworn
   Statement of Contract Price;
 • Approved Locational Clearance (If Applicable);
                              BARANGAY SAN JOSE
                              CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “ISSUANCE OF BARANGAY CLEARANCES”
4. For permit on the improvements of
   structures and properties
 REQUIREMENTS
    For Civil Works Related to Water, Electricity,
     Telephone/Telecommunication, and Cable; a
     Sworn Affidavit of Undertaking to Return/Restore
     to its Original Form Excavated Land
     and/or No Unnecessary Cable Shall
     Be Left Hanging/Dangling;
                                BARANGAY SAN JOSE
                                CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “ISSUANCE OF BARANGAY CLEARANCES”
4. For permit on the improvements of
   structures and properties
 REQUIREMENTS
 • Such Other Documents, like Neighborhood
   Consent or Adjoining Lot Owner or Resident’s
   Manifestation of “No Objection” that
   the Punong Barangay may require.

                             BARANGAY SAN JOSE
                             CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
    BARANGAY CLEARANCES”

           STEP 1
Go to Barangay Hall, ask the
Barangay Administrative
Assistant for a request slip and
fill up the same;
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
    BARANGAY CLEARANCES”

          STEP 2
Submit the request slip
together with the
requirements to the Barangay
Secretary or Barangay
Clerk;           BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
    BARANGAY CLEARANCES”

          STEP 3
Pay Clearance Fee to Barangay
Treasurer (per Barangay
Ordinance No.06, s. 2011),
& ask for receipt
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
    BARANGAY CLEARANCES”

          STEP 4
Get Your Barangay Clearance
    and Official Receipt


                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
ALLOWABLE PERIOD FOR
     EXTENSION
For the grant of clearance which require
verification or on site inspection
of business sites, extension may be
allowed up to seven days only
to conform with the LGC.

                       BARANGAY SAN JOSE
                       CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
     “ISSUANCE OF COMMUNITY TAX
         CERTIFICATE (CEDULA)”
 As a requirement for the Issuance of
 Barangay Certification and/or Clearances
 REQUIREMENTS
  • Valid ID (company/office ID, voter’s ID,
  etc.)

                          BARANGAY SAN JOSE
                          CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
  COMMUNITY TAX CERTIFICATE
          (CEDULA)”
          STEP 1
Go to Barangay Hall, ask the
Barangay Administrative
Assistant for a request slip
and fill up the same;
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
  COMMUNITY TAX CERTIFICATE
          (CEDULA)”
          STEP 2
Submit the request slip
together with the
requirements to the Barangay
Treasurer
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
  COMMUNITY TAX CERTIFICATE
          (CEDULA)”
          STEP 3
Pay Community Tax Certificate
Fee to Barangay Treasurer


                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “ISSUANCE OF
  COMMUNITY TAX CERTIFICATE
          (CEDULA)”
          STEP 4
 Get Your Community Tax
   Certificate (Cedula)


                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE “REPRODUCTION
OF BARANGAY RECORDS, DATA AND/OR
       SIMILAR DOCUMENTS”
           STEP 1
Go to Barangay Hall, ask the
Barangay Administrative
Assistant for a request
slip and fill up the same;
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE “REPRODUCTION
OF BARANGAY RECORDS, DATA AND/OR
       SIMILAR DOCUMENTS”
           STEP 2
  Submit the accomplished
  request slip to the Barangay
  Administrative Assistant
  or Barangay Clerk;
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE “REPRODUCTION
OF BARANGAY RECORDS, DATA AND/OR
       SIMILAR DOCUMENTS”
           STEP 3
 Pay Corresponding Fee to
 Barangay Treasurer (per
 Barangay Ordinance No.06, s.
 2011), & ask for receipt
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE “REPRODUCTION
OF BARANGAY RECORDS, DATA AND/OR
       SIMILAR DOCUMENTS”
          STEP 4
      Get Your copy of
   Barangay Records, Data
  and/or Similar Documents

                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
   “USE OF BARANGAY FACILITIES AND
             PROPERTIES”
 As a requirement for the conduct of
 Meetings, Forums, Seminar, Training,
 Parties, and Other Similar Activities
 REQUIREMENTS
  At least Five (5) Days reservation
  prior to actual conduct of activity
                          BARANGAY SAN JOSE
                          CITIZENS CHARTER
    PROCEDURE FOR THE “USE OF
BARANGAY FACILITIES AND PROPERTIES”

            STEP 1
Go to Barangay Hall, ask the
Barangay Administrative
Assistant for a request slip
and fill up the same;
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
    PROCEDURE FOR THE “USE OF
BARANGAY FACILITIES AND PROPERTIES”

            STEP 2
  Submit the accomplished
  request slip to the Barangay
  Administrative Assistant

                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
    PROCEDURE FOR THE “USE OF
BARANGAY FACILITIES AND PROPERTIES”

             STEP 3
 Pay Corresponding Fee to
 Barangay Treasurer (per
 Barangay Ordinance No.06, s.
 2011), & ask for receipt
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
    PROCEDURE FOR THE “USE OF
BARANGAY FACILITIES AND PROPERTIES”

            STEP 4
  Confirm Your Schedule and
   Get Your Official Receipt


                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
     “BARANGAY HEALTH SERVICES”
 For the provision of Immunizations for
 infants and children, Maternal Care, Basic
 Medical and Dental Care for Citizens
 REQUIREMENTS
  • Proof of Barangay Residency;
  • Community Tax Certificate
    (Cedula)
                         BARANGAY SAN JOSE
                         CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “BARANGAY HEALTH SERVICES”

          STEP 1
Go to Barangay Health Center,
ask the Barangay Health
Worker for a request slip
and fill up the same;
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “BARANGAY HEALTH SERVICES”

          STEP 2
Submit the accomplished
request slip to the Barangay
Health Worker

                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “BARANGAY HEALTH SERVICES”

          STEP 3
Get the desired medical
service/s

                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “BARANGAY HEALTH SERVICES”

          STEP 4
Confirm Your Schedule for
 Next Visit (if required)


                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
 “BARANGAY ENVIRONMENTAL SERVICES”
 For the issuance of clearance as a prerequisite
 of city/municipality for the issuance of permit
 to cut trees.
 REQUIREMENTS
  • Proof of Barangay Residency or Valid ID;
  • Community Tax Certificate (Cedula);
  • Proof of ownership of the property
    where the tree is located
                                BARANGAY SAN JOSE
                                CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
ISSUANCE OF CLEARANCE AS A PREREQUISITE OF
CITY/MUNICIPALITY FOR THE ISSUANCE OF PERMIT
TO CUT TREES.

               STEP 1
    Submit letter of intent
    addressed to the Punong
    Barangay
                         BARANGAY SAN JOSE
                         CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
ISSUANCE OF CLEARANCE AS A PREREQUISITE OF
CITY/MUNICIPALITY FOR THE ISSUANCE OF PERMIT
TO CUT TREES.

               STEP 2
    Present the necessary
    requirements

                         BARANGAY SAN JOSE
                         CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
ISSUANCE OF CLEARANCE AS A PREREQUISITE OF
CITY/MUNICIPALITY FOR THE ISSUANCE OF PERMIT
TO CUT TREES.
               STEP 3
  Pay Corresponding Fee to Barangay
  Treasurer per Barangay Ordinance
  No.06, s. 2011), & ask
  for receipt            BARANGAY SAN JOSE
                         CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
ISSUANCE OF CLEARANCE AS A PREREQUISITE OF
CITY/MUNICIPALITY FOR THE ISSUANCE OF PERMIT
TO CUT TREES.

               STEP 4
  Get Your Barangay Clearance
       and Official Receipt

                         BARANGAY SAN JOSE
                         CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
      GARBAGE COLLECTION
           STEP 1
 Go to Barangay Hall and
 inquire on the scheduleof
 collection of garbage in
 your respective area
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“BARANGAY ENVIRONMENTAL SERVICES ”
     GARBAGE COLLECTION
          STEP 2
    Bring segregated garbage in
    designated drop off points
    or have it collected in your
    respective homes at
    designated time
                      BARANGAY SAN JOSE
                      CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “KATARUNGANG PAMBARANGAY”
   CERTIFICATE TO FILE ACTION
             (CFA)
 Issued by the Punong Barangay upon
request by either the complainant or
respondent or both, that the
corresponding complaint may
be filed in court under the
following circumstances:
                      BARANGAY SAN JOSE
                      CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “KATARUNGANG PAMBARANGAY”
   CERTIFICATE TO FILE ACTION
             (CFA)
a)When there has been a personal
 confrontation between the parties
 before the Punong Barangay
 but mediation failed;
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “KATARUNGANG PAMBARANGAY”
   CERTIFICATE TO FILE ACTION
             (CFA)
  b) When the confrontation
    between the parties before
    the Lupong Tagapamayapa
    but did not result into a
    settlement;
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
   “KATARUNGANG PAMBARANGAY”
    CERTIFICATE TO FILE ACTION
              (CFA)
c) When there has been a personal confrontation
   between the parties before the Punong
   Barangay for mediation, but failed, as the
   respondent willfully failed to appear without
   justifiable reason at the conciliation
  proceedings before the
  Lupong Tagapamayapa.
                            BARANGAY SAN JOSE
                            CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO FILE ACTION”

          STEP 1
Go to Barangay Hall/Lupon
Tagapamayapa Office and fill-
up the request slip

                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO FILE ACTION”

          STEP 2
Present proof that the person
requesting CFA is the
complainant or respondent

                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO FILE ACTION”

          STEP 3
Pay Corresponding Fee to
Barangay Treasurer per
Barangay Ordinance No.06, s.
2011), & ask for receipt
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO FILE ACTION”

          STEP 4
Get your “Certificate to
File Action” and Official
Receipt
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
   “KATARUNGANG PAMBARANGAY”
    CERTIFICATE TO BAR ACTION
              (CBA)
Issued by the Punong Barangay through the
recommendation of the Lupong Tagapamayapa in the
event that the case was dismissed due to the willful
failure or refusal of the complainant to appear for
hearing before the Punong Barangay/Lupong
Tagapamayapa and therefore complainant/s
are barred from filing an action in
court/government agency.
                              BARANGAY SAN JOSE
                              CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO BAR ACTION”

          STEP 1
 Go to Barangay Hall/Lupon
 Tagapamayapa Office and fill-
 up the request slip


                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO BAR ACTION”
          STEP 2
 Present proof that the person
requesting CBA is the respondent
and the recommendation issued
and signed by the Lupong
Tagapamayapa for the
issuance of CBA
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO BAR ACTION”

          STEP 3
Pay Corresponding Fee to
Barangay Treasurer per
Barangay Ordinance No.06, s.
2011), & ask for receipt
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
  “CERTIFICATE TO BAR ACTION”

          STEP 4
Get your “Certificate to
Bar Action” and Official
Receipt
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
   “KATARUNGANG PAMBARANGAY”
  CERTIFICATE TO BAR COUNTER-
          CLAIM (CBC)
Issued by the Punong Barangay through the
recommendation of the Lupong Tagapamayapa in the event
that prior notice and hearing, the respondents have been
found to have willfully failed or refused to appear without
justifiable reasons before the Punong Barangay Pangkat ng
Tagapagkasundo and therefore respondent is
barred from filing their counter-claim, (if any),
arising from the complaint in court/
government agency.                   BARANGAY SAN JOSE
                                 CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“CERTIFICATE TO BAR COUNTER-CLAIM”
           STEP 1
  Go to Barangay Hall/Lupon
 Tagapamayapa Office and
 fill-up the request slip

                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“CERTIFICATE TO BAR COUNTER-CLAIM”
            STEP 2
  Present proof that the person
 requesting CBA is the complainant
 and the recommendation issued and
 signed by the Lupong Tagapamayapa
 for the issuance of CBA

                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“CERTIFICATE TO BAR COUNTER-CLAIM”

            STEP 3
 Pay Corresponding Fee to
 Barangay Treasurer per
 Barangay Ordinance No.06, s.
 2011), & ask for receipt
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
  PROCEDURE FOR THE PROVISION OF
“CERTIFICATE TO BAR COUNTER-CLAIM”

            STEP 4
 Get your “Certificate to
 Bar Counter-Claim” and
 Official Receipt
                    BARANGAY SAN JOSE
                    CITIZENS CHARTER
HOW TO AVAIL THE FRONTLINE SERVICES
  “BARANGAY PROTECTION
         ORDER”
     Issued by the Punong Barangay or Barangay
Kagawad if PB is unavailable upon request of offended
party, parents or guardian of offended party,
ascendants, descendants or collateral relative within
4th civil degree or consanguinity of affinity,DSWD,
social worker of LGU, police officers; or Punong
Barangay or Kagawad deemed necessary for the
offender to desist from committing or threatening
physical harm to the victim.
                              BARANGAY SAN JOSE
                              CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
 “BARANGAY PROTECTION ORDER”

          STEP 1
  Victim/offended party or
 petitioner reports
 incident to the barangay
                 BARANGAY SAN JOSE
                 CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
 “BARANGAY PROTECTION ORDER”

        STEP 2
 Desk officer, BPSO refer to
 Punong Barangay
 or Barangay Kagawad

                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
 “BARANGAY PROTECTION ORDER”

          STEP 3
Punong Barangay or Kagawad
interviews victim, records,
and advices to file an
application for BPO, when
deemed necessary
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
 “BARANGAY PROTECTION ORDER”

          STEP 4
Punong Barangay or Kagawad
conducts ex parte
proceedings for the issuance
of BPO
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER
PROCEDURE FOR THE PROVISION OF
 “BARANGAY PROTECTION ORDER”
          STEP 5
Punong Barangay issues
Barangay Protection Order. In
case BPO is issued by the
Kagawad, it should be attested to
by the Kagawad that the
PB is unavailable.
                  BARANGAY SAN JOSE
                  CITIZENS CHARTER

								
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