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Sales Manager Professional Services in NY NJ Resume Mitchell Novotny

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Sales Manager Professional Services in NY NJ Resume Mitchell Novotny Powered By Docstoc
					                                      M i t c h e l l N o v o t ny
                                           Address: Wayne, NJ 07470
                            Mobile: 973-703-9678 | E-mail: Mitch@Novotnyinfo.com
                              Profile: http://www.linkedin.com/in/MitchNovotny



                                     Sales & Marketing Leadership
Objective
To deliver expert, tactical, sales and marketing leadership through skills development and professional growth of
individual and team core competencies for enhanced performance in complex environments as well as negotiating
winning solutions that enhance growth and profitability for the organization.


                                          QUALIFICATIONS SUMMARY

        Competitive, innovative, and proactive business leader, with track record of success in increasing sales,
        inspiring optimal performance from sales team, revolutionizing sales support services and exceeding
        marketplace objectives.

        Empowered with extensive technical knowledge and business management skills combined with broad-
        based and hands-on experience, competently overseeing office and sales activities.

        High achiever successful through setting initiatives and identifying goals and requirements to develop
        innovative systems and procedures that optimize delivery of client services and grow profit.

        Highly capable of identifying and capitalizing on new growth opportunities through creative and
        aggressive marketing, project development expertise, and keen business instincts.


                                               CAREER OVERVIEW
    RICOH / IKON | PINE BROOK, NJ | 2004–present | Regional Leader – Manager of Professional Services
       Promoted to leadership role quickly.
       Served in a Regional Leadership role as Manager of Professional Services, overseeing all aspects of day-to-
       day operations, including staff recruitment, retention, career development, business coaching, strategic,
       business, financial planning, developing the core competencies of technical sales engineers, branch office
       growth and profitability.
       Demonstrated in-depth understanding of sales and marketing techniques that led to a strong and highly
       effective sales team whose sales production exceeded national averages while maintaining customer
       satisfaction. 
       Significantly and rapidly improved sales performance and drove individual’s sales success rate by
       combining systematic business coaching with accountability, confidence building, and motivation. 
       Planned and organized sessions with regional leaders discussing current market conditions, sales and
       marketing strategies.
       Developed new IT ordering processes, sales training and nationally implemented best practices
    SHARED TECHNOLOGIES|HACKENSACK, NJ | 2001-2003 | Sr. Systems Account Manager
       Generated telecommunication sales focused on complex voice/data integration with national C level
       contacts. Spearheaded IVR platform sales channel product sales opportunities.
    T-MOBILE / OMNIPOINT| CEDAR KNOLLS, NJ | 1997-2001 | National Team Leader
       Promoted to manager role quickly.
       Managed/Developed national teams for engineering, support and strategic planning during exponential
       customer growth period of organization. Designed/Engineered national telecommunication systems and
       Call Centers (with CTI & IVR) for 100+ locations.
    SKYTEL PAGING| WAYNE, NJ | 1995-1997 | Communications Administrator
       Managed Tech Support, Telecom and Call Center. Redesigned commercial paging hardware platform and
       worked with R&D quadrupling previous 4 years output within 6 months. Developed office Intranet &
       customer paging software update platform. New responsibilities quickly attained and over-achieved.
                                            Mitchell Novotny
                                                 Address: Wayne, NJ 07470
                                 Mobile: 973-703-9678 | Website: http://www.Novotnyinfo.com
                       E-mail: Mitch@Novotnyinfo.com | Profile: http://www.linkedin.com/in/MitchNovotny

    


                                                 CORE COMPETENCIES

Sales Leadership
    Expert at providing tactical leadership, professional sales development, and performance enrichment of inside
    and outside sales activities by cultivating multi-level skill capabilities that enhanced individual and team
    performance.
Mentoring/Coaching
    Knowledgeable and proficient in coaching individuals and teams to discover their inherent abilities and skills
    measured to key performance indicators and performance appraisal systems.
Training and Development
    Adept at designing and delivering training solutions that drive performance and productivity, including career
    and business planning, coaching and feedback, accountability, productivity development, negotiating skills, and
    performance evaluation.
Outstanding Communication Skills
    Comfortable presenting to diverse groups and individuals at all organizational levels, from C-level executives to
    consumers.
Resourceful Problem Solver
    Skilled at identifying and evaluating complex issues and negotiating winning solutions.




                                                  ACCOMPLISHMENTS

        Consistently gained recognition and maintained #1 national status within the organization, by
        influencing, motivating, and developing sales incentives to generate the highest area sales
        revenue while developing new marketing plans to grow the technology footprint of the company.
        Restructured IT and Professional Services sales organizations in NJ (2011) and within six months
        had created the most efficient teams in the Country (highest revenue production per FTE).
        Competing within 34 areas nationally in 2011, developed new area sales and quickly became #1
        ranked Area in the Country (Achievement Of Plan and P&L).
        Tripled YoY Rev in first year as Manager of Professional Services 2011.
        Performance appraisal ratings “Exceeded Requirements” or “Outstanding” in all reviews from
        1997-2011. (Ricoh/Ikon, Shared Technologies, T-Mobile/Omnipoint).
        Awarded Ricoh’s highest honor, the “Ichiban Recipient” in 2010 for creating/presenting regional
        trainings on developing successful solutions sales within a marketplace.
        Personally exceeded national corporate records in 2008 for most transactions in a single month,
        highest revenue in a single month /quarter and continued to break personal records each
        subsequent year.
        Delivered largest single commercial sale in company history (2008)
        Manager of Professional Services ranked #1 in USA – Q1, Q2, Q3 '11
        President's Club (ranked #1 in USA) FOR 2010, 2009, 2008
        President's Club (ranked #2 in USA) FOR 2007
        Big Hits Take Down Award - 2nd Q '10 (J&J)
        Solutions Engineer Quarterly Quota Buster – Q1 /Q2 '10, Q3/Q4 ’09, Q3/Q4 ’08
        Rep of the Month - March 2009 272%
        Arrow Elite 4th Q 2008
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                                               Mitchell Novotny
                                                   Address: Wayne, NJ 07470
                                   Mobile: 973-703-9678 | Website: http://www.Novotnyinfo.com
                         E-mail: Mitch@Novotnyinfo.com | Profile: http://www.linkedin.com/in/MitchNovotny




                                                     CERTIFICATIONS

        AMA International - Developing Executive Leadership
        Image Management Consultant
        Sales Development Program
        Presentation Skills
        Consultative Selling
        Microsoft certified MCP, MCSE, MCSA, MCTS, CompTIA Security +
        50+ Telecommunications Certifications (Nortel, etc..)
        Vice-President of Garden State ISLUA User’s Group (2000)
        Past member of the International SL1 User’s Association - (ISLUA) - GS Chapter
        Certified on office business solutions (Capture, Distribution, EDM, Print/Scan, etc...)
        Certified in multiple IVR platforms


   * A full list of over 100 individual trainings/certifications is available.




                                                    TECHNICAL SKILLS

MS Windows
MS Office
SalesForce (SFA)
Sales methodologies
Comprehensive knowledge of general technology, IT, software, cabling, CCTV, AV, Security,
Telecom, document workflow, business process automation, Document Management.

ftware, cabling, CCTV, AV, Security,
Telecom, document workflow, business process automation, Document Management.


				
DOCUMENT INFO
Description: Mitchell Novotny delivers expert, tactical, sales and marketing leadership through skills development and professional growth of individual and team core competencies for enhanced performance in complex environments as well as negotiating winning solutions that enhance growth and profitability for the organization.