Heidi Anderson BA 296-3 Homework #3
Zachman Framework : Personal Insurance Business
Entity Activity Location People Time Scale Motivation
Strategy Class of Policy Central Office Upper Yearly Optimize
Insurance Offerings Management Revenue
Sales Policy Write Policies Local broker Brokers Daily Maximize
Customers
Claims Claim Adjudicate Local Broker Adjusters Weekly Settle Fairly
Compensation Payment Underwrite Regional Bookkeepers Monthly Accuracy
Offices
Analysis Risk Report Risk Interspersed Statisticians Monthly Model
Evaluation I Technicians Effectively
Zachman Framework : Data Warehouse Development
Data Function Network Organization Schedule Criteria
Scope Information on Model Link Central office, Major decision Optimize
insurance market and central regional offices Revenue,
industry, market risks office, and local Minimize risk
and risks brokers, brokers
and
statistical
sources
Enterprise Agent Manage risk, Central Central office, Development Ease flow of
Model performance, sales, claims, Server and regional office of data information,
Underwriting underwriting network and local warehouse Clean Records
Performance, brokers
Agent Sales
support
System Products, sales, Data collection Nodes at System Development Ease and
Model and processing regional developers and accuracy of
offices, implementation data storage
brokers of local
databases
Technical Policies Data collection Local Local system Daily Ease and
Model Claims Local networks administrators accuracy of
processing data
processing
Components Customer fields Describe IP Brokers, Data Real time Accuracy of
Coverage fields customer, addresses entry data
Claim fields policy and specialists, processing
Adjustment fields claim specifics administrative
Local risk fields assistants