Get documents about "Alba QS Test Result-R226739R226931
Document Sample
QuickSet test for Alba.
1.Test Configuration
VGA Type Discrete UMA
OS Win 7 32bit Win 7 32bit
BIOS A04 A04
CPU T4500 Dual-DUO T4200@2.00Hz
VGA ATI HD 4330 Intel GM45
Memory 1G Hynix 1G
LCD 14"HD 14"HD+
HDD 160G Toshiba 640G
Optical Drive TSL633B PLDS DVD +/-RW
Bluetooth Bluetooth 365 N/A
Wireless - DELL 1397
Battery 6Cel 6-Cell
ICU F:\icu-output- C:\Documents and
DIS.html Settings\k0907l04\桌面\icu-output-10-20-09-13-51-45.html
2. Test Item & Result
Report Card Test
Note : For not support item, please remember to strike through, & for those support items but not list in the standard file,
please remember to add it.
Test Item Result Dis
407140.1 SW: Dell Dev: Quickset: Battery Meter (DIS) pass
407129.1 Battery: QuickSet Battery Health Meter
418130.7 Consumer QuickSet - Battery Charge Disable and
Battery Information funcation (M09 Portable) (Dis) pass
406942.1Battery: QuickSet Unsupported Battery Error
Messages (Dis) pass
3. Bug List
None ( or please list the bug item by item, & clear describe if the bug is this version BIOS issue or previous known issue )
4.Note:
Result UMA
(UMA) pass
ssue or previous known issue )
Test Case Configuration Name
418130.7 Consumer QuickSet - Battery Charge Disable and Battery Information funcation (M09 Porta
Test Objective QuickSet - Battery Charge Disable function SDL Block Release
Procedure Results
Step # Test Procedure Expected Result
1 Install latest QuickSet in UUT No any error found
Battery Charge Disable function:
Behavior
Check BCD is disabled after
2 BCD is disabled by default when shipping out of install FIDA images.
Dell factory.
Basic function
Launched Battery Meter
3 Launched "Battery Meter" via Fn+F3 correct.
Check box on the Battery Life tab in Battery
Meter.
This check box will allow the user to
enable/disable this feature manually.
With Battery and AC adapter
Enable "Battery Charging Disable" and apply. The battery can't charge
4
successful.
Plug in / out AC adapter 5 times.
The battery can't charge
5
Check charg status. successful.
BCD will automatically disable
on reboot.
The user’s battery will resume
6 Reboot system normal charging function after
a successful reboot.
The battery can't charge
Battery only
successful.
Enable "Battery Charging Disable" and apply.
7 Power Icon show of "Battery
Charging Disabled"
7
Plug in AC adapter
BCD will automatically disable
on reboot.
The user’s battery will resume
8 Reboot system. normal charging function after
a successful reboot.
Battery only
Enable "Battery Charging Disable" and apply.
BCD will automatically disable
on reboot.
The user’s battery will resume
9 Reboot system.
normal charging function after
a successful reboot.
S3 feature :
Enable "Battery Charging Disable" and apply.
Remove AC adapter. (Battery only)
Enter S3 by lid switch.
The system will keep enable
10 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enter S3 by lid switch.
waiting 1 mins confirm system in S3 state. The system will keep enable
11 "Battery Charging Disable"
feature.
Plug in AC adapter.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enter S3 by Power button.
The system will keep enable
12 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
The system will keep enable
12 "Battery Charging Disable"
feature.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enter S3 by Power button.
The system will keep enable
waiting 1 mins confirm system in S3 state.
13 "Battery Charging Disable"
feature.
Plug in AC adapter.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enter S3 by time out.
The system will keep enable
14 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enter S3 by time out.
waiting 1 mins confirm system in S3 state. The system will keep enable
15 "Battery Charging Disable"
Plug in AC adapter. feature.
Push power button let system resume.
With Battery and AC adapter
Enter S3 by lid switch.
The system will keep enable
16 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
Push power button let system resume.
With Battery and AC adapter
Enter S3 by Power button.
The system will keep enable
17 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
Push power button let system resume.
With Battery and AC adapter
Enter S3 by time out.
The system will keep enable
18 waiting 1 mins confirm system in S3 state. "Battery Charging Disable"
feature.
Push power button let system resume.
S4 feature :
Battery under 80%
Remove AC adapter. (Battery only)
Enable Battery Charging Disable
Enter S4 by Fn+F1.
The system keep enable
19 waiting 1 mins confirm system in S4 state. "Battery Charging Disable"
feature.
Push power button let system resume.
1. The Battery charge LED will
Remove AC adapter. (Battery only) light up when plug in AC
adapter.
Enable Battery Charging Disable
2. The system will disable
20 Enter S4 by Fn+F1. "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Plug in AC adapter.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enable Battery Charging Disable
The system keep enable
21 Enter S4 by lid switch. "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
Remove AC adapter. (Battery only) light up when plug in AC
adapter.
Enable Battery Charging Disable
2. The system will disable
22 Enter S4 by lid switch. "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Plug in AC adapter.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enable Battery Charging Disable
The system keep enable
23 Enter S4 by Power button. "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
Remove AC adapter. (Battery only) light up when plug in AC
adapter.
Enable Battery Charging Disable
2. The system will disable
Enter S4 by Power button. "Battery Charging Disable"
24 feature.
waiting 1 mins confirm system in S4 state.
Plug in AC adapter.
Push power button let system resume.
Remove AC adapter. (Battery only)
Enable Battery Charging Disable
Enter S4 by time out. The system keep enable
25 "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
Remove AC adapter. (Battery only) light up when plug in AC
adapter.
Enable Battery Charging Disable
2. The system will disable
Enter S4 by time out. "Battery Charging Disable"
26 feature.
waiting 1 mins confirm system in S4 state.
Plug in AC adapter
Push power button let system resume.
1. The system will disable
With Battery and AC adapter "Battery Charging Disable"
feature.
Enable Battery Charging Disable
2. The Battery charge LED will
Enter S4 by Fn+F1.
27 light up after system resume.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
With Battery and AC adapter light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
Enter S4 by Fn+F1. "Battery Charging Disable"
feature.
28
waiting 1 mins confirm system in S4 state.
28
Plug out and plug in AC adapter.
Push power button let system resume.
1. The system will disable
With Battery and AC adapter "Battery Charging Disable"
feature.
Enable Battery Charging Disable
2. The Battery charge LED will
Enter S4 by lid switch.
29 light up after system resume.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
With Battery and AC adapter light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
30 Enter S4 by lid switch. "Battery Charging Disable"
feature.
waiting 1 mins confirm system in S4 state.
Plug out and plug in AC adapter.
Push power button let system resume.
1. The system will disable
With Battery and AC adapter "Battery Charging Disable"
feature.
Enable Battery Charging Disable
31 2. The Battery charge LED will
Enter S4 by Power button.
light up after system resume.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
With Battery and AC adapter light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
Enter S4 by Power button. "Battery Charging Disable"
feature.
32
waiting 1 mins confirm system in S4 state.
Plug out and plug in AC adapter.
Push power button let system resume.
1. The system will disable
With Battery and AC adapter "Battery Charging Disable"
feature.
Enable Battery Charging Disable
2. The Battery charge LED will
Enter S4 by time out.
33 light up after system resume.
waiting 1 mins confirm system in S4 state.
Push power button let system resume.
1. The Battery charge LED will
With Battery and AC adapter light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
Enter S4 by time out. "Battery Charging Disable"
feature.
34
waiting 1 mins confirm system in S4 state.
34
Plug out and plug in AC adapter.
Push power button let system resume.
Power On / Off :
Battery under 80%
Battery only
Enable Battery Charging Disable
Power off system
The system will disable "Battery
35
Charging Disable" feature.
waiting 1 mins confirm system power off.
Push power button let system resume.
1. The Battery charge LED will
Battery only light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
Power off system "Battery Charging Disable"
36 feature.
waiting 1 mins confirm system power off.
Plug in AC adapter.
Push power button let system resume.
The system will disable "Battery
Battery + AC adapter
Charging Disable" feature.
Enable Battery Charging Disable
The Battery charge LED will
Power off system
light up after boot up.
37
waiting 1 mins confirm system power off.
37
Push power button let system resume.
1. The Battery charge LED will
Battery + AC adapter light up when AC adapter
replug in.
Enable Battery Charging Disable
2. The system will disable
Power off system "Battery Charging Disable"
feature.
38
waiting 1 mins confirm system power off.
Plug out / Plug in AC adapter.
Push power button let system resume.
Other Test :
System with Battery and AC adapter.
The battery can't charge
39
Enable "Battery Charging Disable" and apply. successful.
Remove Battery and insert another battery.
--> Insert same size battery.
The battery can't charge
40
successful.
--> Insert different size battery.
Check system.
Let system entry S3.
Remove Battery and insert another battery.
--> Insert same size battery. The battery can't charge
41
successful.
--> Insert different size battery.
Resume the system.
Check system.
BCD will be disabled after
Let system entry S4.
resuming from S4
Remove Battery and insert another battery.
The battery can't charge
42 Insert same size battery.
successful.
Insert defferent size battery.
Resume the system.
Check system.
Bios need support ACPI methods
In the system tray – it’s a
system icon "Power Icon of
If your Bios support "ACPI methods"
43 battery Charging Disable" which
is used to launch the power
plan and Mobility Center.
When BCD is enabled and activated.
Battery Information function:
Check on battery icon on Battery Meter -->
Battery Status screen.
Will display a small dialog box include battery
information:
Battery name : Check all battery informations
44
are correct
Battery Identifier :
Manufacturer :
Battery Chemistry :
***New Procedure***
Alba Dis Win7 32
No SDL Block Release Specified
Result Notes
Pass
Omitted
Omitted
Pass
Pass
Omitted
Pass
Pass
remain
Omitted disable
charging
Pass
Pass
remain keep
Omitted the status
after reboot
Omitted
remain keep
Omitted the status
after reboot
Omitted
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Omitted
Pass
Pass
Pass
Pass
Pass
Pass
Pass
Pass
system still
Omitted enable the
feature
Pass
Pass
system still
Omitted enable the
feature
Pass
system still
Omitted enable the
feature
Pass
system still
Omitted enable the
feature
Pass
Pass
Omitted
Pass
Pass
Pass
Pass
Pass
Omitted
Pass
Pass
Pass
Pass
Pass
Omitted
Pass
Omitted
407140.1 SW: Dell Dev: Quickset: Battery Meter
Step Test Procedure
Battery Meter (60 minutes)
*Run all steps as a standard user, and skip second battery steps
when not applicable*
With the AC connected to the unit:
Insert a fully charged battery (100% charge)in Primary battery slot
1
and a 50% charged battery in Secondary battery slot.
Press Fn+F3 to bring up the Battery Meter Window.
On the Battery Meter window verify:
2 The charging value, and status for the primary battery
The charging value, and status for the secondary battery
Open Mobility Center, and verify the battery status matches with
3
what QuickSet reports.
While the QuickSet battery meter is still open, remove the primary
4
battery.
After ~2 mins, while the battery meter is still open connect the
primary battery (with 100% charge) to the SUT.
Close the QuickSet battery meter window and remove the secondary
5 battery from the SUT.
6 Press Fn+F3 to bring up the QuickSet battery meter window.
While the QuickSet battery meter window is still open, reconnect the
7
secondary battery to the SUT.
Wait three minutes and then disconnect the AC adapter.
8
Press Fn+F3 to bring up the Battery meter.
Check the status of the primary and secondary batteries.
Open Mobility Center, and check that the battery status matches
with what QuickSet reports.
9
Close all windows
Reconnect the AC power to the unit.
Insert a 20% charged battery into the Dock
10
10 With AC power connected to a dock (Not APR); Hot Dock SUT.
Press Fn+F3 to bring up the Battery meter
Verify the status for both batteries, and verify that the Dock battery
11
tab is now present.
Click on the Dock Battery Tab and verify that the battery status on
12
the Dock battery is correct.
13 While battery meter is still open, remove the primary battery.
While battery meter is still open, remove the secondary battery
14
also.
While battery meter is still open, attach the primary battery (with
15
~100% charge)
Remove the Dock Battery and the Primary battery while in the Dock
16
Battery Tab.
Insert a Floppy Drive into the SUT and a Optical Drive into the Dock
and verify that the OS recognizes them.
17 Reconnect the primary battery to the system.
Eject the SUT from the dock by a supported method.
18
Close the Battery meter, and reconnect AC power to the unit.
-
Battery Meter Additional Features (10 Minutes)
*Ommit if not supported by your platform*
Remove the secondary battery if present.
19
Press FN+F3 to bring up Battery Meter.
Select Battery Tips tab, and click on the tips link.
20
Verify Battery Usage Recommendations page appears.
-
Expected Result Tested Result
PASS
Battery Meter Window launches on demand. Note:Omit for not support
Secondary battery.
Primary battery charge is shown as 100% and battery status is Idle.
There is no dock battery tab in the QuickSet battery meter.
PASS
Secondary battery charge is shown as 50% and battery status is Note:Omit for not support
Charging. Secondary battery.
The time to charge shown by the meter has a logical value.
The Battery status in the mobility center matches the QuickSet
PASS
Battery Meter reading.
The battery meter changes to show Primary battery status greyed
out. PASS
Secondary battery charge is shown as 50% and battery status is Note:Omit for not support
Charging. Secondary battery.
The time to charge shown by the meter has a logical value.
The QuickSet battery meter changes showing primary battery charge
of 100%, and its shown as idle.
Secondary battery charge is shown as 50% and battery status is PASS
Charging. Note:Omit for not support
The time to charge shown by the meter has a logical value. Secondary battery.
No problems closing the battery meter and removing the secondary
battery from the SUT.
The QuickSet battery meter comes up showing primary battery
charge of 100%, and its status is shown as idle.
The secondary battery status is greyed out. PASS
Primary battery charge is shown as 100% and battery status is Idle.
No dock battery tab in the QuickSet battery meter exist. Omit
Not support Secondary
Secondary battery charge is shown as 50% and battery status is
battery
Charging.
The time to charge shown by the meter has a logical value.
Battery meter opens. PASS
Primary battery charge is shown as 100% its status is Idle.
There is no dock battery tab in the QuickSet battery meter. PASS
Secondary battery charge is shown as 50% and its status is Note:Omit for not support
Discharging. Secondary battery.
Mobility Center battery reading matches the QuickSet battery meter
reading.
Omit
No problems configuring the dock, or docking the unit
Not support Dock.
Omit
No problems configuring the dock, or docking the unit
Not support Dock.
Primary battery charge is shown as 100% and battery status is Idle.
Secondary battery charge is shown as 50% and battery status is
Omit
Charging.
Not support Dock.
The time to charge shown by the meter has a logical value.
Dock battery tab is present.
Dock battery charge is shown as 20% and battery status is 'Idle'. Omit:Not support Dock.
The contents within the 'Battery Status' tab changes to show Primary
battery status greyed out.
Secondary battery charge is approximately shown as 50% and PASS
battery status is Charging. Note:Omit for not support
The time to charge shown by the meter has a logical value. Secondary battery.
Dock battery charge is shown as 20% and battery status is Idle.
The contents within the Battery Status tab changes to show Total Omit
battery charge, Primary and Secondary battery status greyed out. Not support Secondary
Dock battery charge is shown as 20% and battery status is
battery
Charging.
The contents within the Battery Status tab changes to show Total
battery charge, and Primary battery status.
PASS
Primary battery charge is shown as 100% and battery status is Idle.
Omit for not support Dock.
Dock battery charge is shown as 20% and battery status is
Charging.
The Dock Battery tab will be removed.
Omit
The contents within the Battery Status tab changes to show Total Not support Dock.
battery charge, Primary and Secondary battery status greyed out.
The Floppy and Optical drives are recognized by the OS
Omit
There are no problems connecting the primary battery to the unit.
Not support Dock.
Primary battery charge is shown as 100% and battery status is Idle
in the battery meter.
Omit
No issues.
Not support Dock.
Omit
Battery Meter window appears. Not support Secondary
battery
Omit
Battery Usage Recommendations page appears with no errors.
Not support this item.
407129.1 Battery: QuickSet Battery Health Meter
Step Test Procedure
Primary battery only - Normal State (20 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot, that can be populated with a battery, leave it empty.
Configure the system with a 50% charged primary battery that is in
Normal state (Health % > 65%). Attach AC adapter. Cold boot the
system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
1
Configure the system with a 50% charged primary battery that is in
Normal state . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
2
Press Fn + F3 and observe the battery page that is displayed.
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
Insert the Primary battery that is in Normal state into the system
3
(the system is on with the OS running).
3
Verify whether a QuickSet warning message is displayed in the OS
after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary battery that is in
Normal state . Resume to the OS.
Verify whether a QuickSet warning message is displayed.
4
Press Fn + F3 and observe the battery page that is displayed.
-
Primary battery only - Caution State 1 (20 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot, that can be populated with a battery, leave it empty.
Configure the system with a 50% charged primary battery that is in
Caution State 1 . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
5
Configure the system with a 50% charged primary battery that is in
Caution State 1 . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
6 Press Fn + F3 and observe the battery page that is displayed.
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the Primary battery that is in Caution State 1 into the system
(the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
7
after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary battery that is in
Caution State 1 . Resume to the OS.
Verify whether a QuickSet warning message is displayed.
8
Press Fn + F3 and observe the battery page that is displayed.
-
Primary battery only - Caution State 2 (20 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot, that can be populated with a battery, leave it empty.
Configure the system with a 50% charged primary battery that is in
Caution State 2 . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
9
Configure the system with a 50% charged primary battery that is in
Caution State 2 . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
10
Press Fn + F3 and observe the battery page that is displayed.
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
11
Insert the Primary battery that is in Caution State 2 into the system
(the system is on with the OS running).
11 Verify whether a QuickSet warning message is displayed in the OS
after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary battery that is in
Caution State 2 . Resume to the OS.
Verify whether a QuickSet warning message is displayed.
12
Press Fn + F3 and observe the battery page that is displayed.
-
Primary battery only - Caution State 3 (20 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot, that can be populated with a battery, leave it empty.
Configure the system with a 50% charged primary battery that is in
Caution State 3 . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
13
13
Configure the system with a 50% charged primary battery that is in
Caution State 3 . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
14 Press Fn + F3 and observe the battery page that is displayed.
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the Primary battery that is in Caution State 3 into the system
(the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
15 after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary battery that is in
Caution State 3 . Resume to the OS.
Verify whether a QuickSet warning message is displayed.
16
Press Fn + F3 and observe the battery page that is displayed.
-
Primary battery only - Permanent Failure (20 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot, that can be populated with a battery, leave it empty.
Configure the system with a primary battery that is in Permanent
Failure state . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
17
Configure the system with a 50% charged primary battery that is in
18 Permanent Failure state . Do not attach AC adapter. Press Power
button to boot
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the Primary battery that is in Permanent Failure state into the
system (the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
19 after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary battery that is in
Permanent Failure State . Resume to the OS.
Verify whether a QuickSet warning message is displayed.
20
Press Fn + F3 and observe the battery page that is displayed.
-
Secondary Battery Only
(1 hr 40 minutes)
Perform this section for Dual battery systems, that support a
secondary battery, only. For the steps in this section leave the
Primary battery slot empty.
Repeat the steps in the sections Primary battery only - Normal
State, Primary battery only - Caution State 1, Primary battery
only - Caution State 2, Primary battery only - Caution State 3,
21
and Primary battery only - Permanent Failure. Perform the
steps with only a secondary battery of the specified state inserted in
the system. Do not use a primary battery for any of the steps.
-
Primary Battery (Normal State) and Secondary Battery
(Caution State 2). (30 minutes)
Configure the system with a 50% charged primary battery that is in
Normal State and a Secondary battery that is charged to 50% and is
in Caution State 2 . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
22
22
Configure the system with a 50% charged primary battery that is in
Normal State and a Secondary battery that is charged to 50% and is
in Caution State 2 . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
23
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the 50% charged primary battery that is in Normal State and
the Secondary battery that is charged to 50% and is in Caution
State 2 . (the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
after the insertion of the batteries.
24
Press Fn + F3 and observe the battery page that is displayed.
Remove the batteries and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary (normal state) and the
secondary (Caution state 2) batteries. Resume to the OS.
Verify whether a QuickSet warning message is displayed.
Press Fn + F3 and observe the battery page that is displayed.
25
-
Primary Battery (Caution State 3) and Secondary Battery
(Caution State 2). (30 minutes)
Configure the system with a 50% charged primary battery that is in
Caution State 3 and a Secondary battery that is charged to 50% and
is in Caution State 2 . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
26
Configure the system with a 50% charged primary battery that is in
Caution State 3 and a Secondary battery that is charged to 50% and
is in Caution State 2 . Do not attach AC adapter. Cold boot the
system.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
27
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the Secondary battery that is charged to 50% and is in
Caution State 2 and then the 50% charged primary battery that is in
Caution State 3 (the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
after the insertion of the batteries.
Press Fn + F3 and observe the battery page that is displayed.
28
Remove the batteries and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary (Caution state 3) and
the secondary (Caution state 2) batteries. Resume to the OS.
Verify whether a QuickSet warning message is displayed.
Press Fn + F3 and observe the battery page that is displayed.
29
-
Primary Battery (Caution State 1) and Secondary Battery
(Normal State). (30 minutes)
Configure the system with a 50% charged primary battery that is in
Caution State 1 and a Secondary battery that is charged to 50% and
is in Normal State . Attach AC adapter. Cold boot the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
30
Configure the system with a 50% charged primary battery that is in
Caution State 1 and a Secondary battery that is charged to 50% and
is in Normal State . Do not attach AC adapter. Cold boot the system.
Verify whether a QuickSet warning message is displayed in the OS.
Press Fn + F3 and observe the battery page that is displayed.
31
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Verify whether a QuickSet warning message is displayed in the OS.
Insert the 50% charged primary battery that is in Caution State 1
and the Secondary battery that is charged to 50% and is in Normal
State . (the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
after the insertion of the batteries.
Press Fn + F3 and observe the battery page that is displayed.
32
Remove the batteries and place the system in Hibernate(S4). While
the system is in Hibernate insert the primary (normal state) and the
secondary (Normal State) batteries. Resume to the OS.
Verify whether a QuickSet warning message is displayed.
Press Fn + F3 and observe the battery page that is displayed.
33
-
Dock Battery (10 minutes)
Execute the following steps for systems that support a D-Dock only
Configure a system with a 50% charged primary battery which is in
Normal state and a 50% charged media bay battery (same form
factor as the secondary battery) which is in Caution State 3 . Attach
AC adapter to the system. Cold boot the system to the OS.
Verify whether a QuickSet pop up message is displayed.
34
Press Fn+F3 and observer the battery meter page
-
Temporary Failure Batteries (Primary Battery) (15 minutes)
Perform the steps in the section with Primary battery only.
Boot up the system with the Primary battery (with the temporary
failure) that is Normal state.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
Observe the QuickSet battery health meter (Fn + F3).
35
Boot up the system without any batteries inserted.
36 Insert the Primary battery (with the temporary failure) that is
Caution state 1 and observe the QuickSet battery health meter (Fn +
F3)
Boot up the system without any batteries inserted.
37 Insert the Primary battery (with the temporary failure) that is
Caution state 2 and observe the QuickSet battery health meter (Fn +
F3)
Boot up the system without any batteries inserted.
38 Insert the Primary battery (with the temporary failure) that is
Caution state 3 and observe the QuickSet battery health meter (Fn +
F3)
-
Temporary Failure Batteries (Secondary Battery) (15 minutes)
Repeat the steps in the section Temporary Failure Batteries
39
(Primary Battery) with a secondary battery only.
-
Battery Insertion Sequencing (10 minutes)
Configure the system with AC adapter attached and no battery
installed. Boot up the system.
Insert the Primary battery that is in Caution state 3 into the system
(the system is on with the OS running).
Verify whether a QuickSet warning message is displayed in the OS
40
after the insertion of the battery.
Press Fn + F3 and observe the battery page that is displayed.
Do not close the BHM. Check the box to not display the warning.
Remove the caution state 3 battery and insert a caution state 2
battery.
41
Observe the changes to the BHM.
Do not close the BHM. Check the box to not display the warning.
Remove the caution state 2 battery and insert a normal state
battery.
42
Observe the changes to the BHM.
-
Unsupported Batteries (Non-DELL) (5 minutes)
Cold boot the system with an unsupported battery installed in the
system.
Observe the warning message during POST.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
After booting into the OS, observe whether any QuickSet message is
displayed.
43 Press Fn + F3 to open up the battery meter. Navigate to the BHM.
43
-
Battery with no SMBUS Communication (15 minutes)
This section can be executed by plugging in a battery loopback
connector that has the Battery Present asserted but essentially has
no mechanisms to carry on SMBUS Communication with the system.
Boot the system with a battery loopback connector attached to the
primary battery slot. Install no other batteries in the system.
Press F2 to enter setup. Observe the message under the Battery
Health tab. Exit CMOS Setup and boot to the OS.
After booting to the OS observe the Battery Health Meter (Fn + F3).
44
If the system supports a secondary battery (in Caution State 2)
insert it in to the system.
Now observe the BHM.
45
Expected Result Tested Result
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
You battery is operating normally.
Secondary Battery:
No battery installed
PASS
Successful exiting CMOS Setup and booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
battery Health tab of the battery meter will show green check mark
indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed.
PASS
The battery meter page is displayed when Fn +F3 is pressed. The
battery Health tab of the battery meter will show green check mark
indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
The battery meter page is displayed when Fn + F3 is pressed. There
is no battery health tab in the battery meter page. Close the battery
meter page.
Successful inserting the battery. PASS
PASS
No QuickSet pop-up messages regarding the battery health is
displayed after the insertion of the battery.
The battery meter page is displayed when Fn +F3 is pressed. The
battery Health tab of the battery meter will show green check mark
indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
Successful placing the system in S4, inserting the battery and
resuming to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after resuming.
The battery meter page is displayed when Fn +F3 is pressed. The PASS
battery Health tab of the battery meter will show green check mark
indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery is charging normally, however you may begin to notice
reduced operating time because your long-term battery like is
decreasing.
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS. PASS
No QuickSet Popup message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Explanation of battery's consumable nature as a normal feature of
the technology.
Successful booting to the OS.
No QuickSet Popup message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
PASS
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Explanation of battery's consumable nature as a normal feature of
the technology.
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the battery.
No QuickSet Popup message regarding the health of the battery is
PASS
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Explanation of battery's consumable nature as a normal feature of
the technology.
Successful placing the system in S4, inserting the battery and
resuming to the OS.
No QuickSet Popup message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The PASS
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Explanation of battery's consumable nature as a normal feature of
the technology.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery is charging normally, however it is reaching the end of
its usable like. You may experience a longer operation time with a
new battery. You may want to consider purchasing a replacement
battery now.
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS. PASS
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed. The pop up message also mentions that Your
battery is charging normally, however it is reaching the end of its
usable life. Dynamic link to health tab of the battery meter is also
provided.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed. The pop up message also mentions that Your
battery is charging normally, however it is reaching the end of its
usable life. Dynamic link to heath tab of the battery meter is also
provided.
PASS
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
PASS
Notes:No message is
displayed when insert the
Successful inserting the battery.
PASS
A QuickSet Popup message with Yellow Triangle with Exclamation
Notes:No message is
Point is displayed. The pop up message also mentions that Your
displayed when insert the
battery is charging normally, however it is reaching the end of its
Caution State 2 Battery.
usable life. Dynamic link to heath tab of the battery meter is also
provided.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful placing the system in S4, inserting the battery and
resuming to the OS.
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed. The pop up message also mentions that Your
battery is charging normally, however it is reaching the end of its
usable life. Dynamic link to heath tab of the battery meter is also
provided. PASS
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery can no longer provide sufficient power to your system
and needs to be replaced.
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS.
PASS
PASS
A QuickSet Popup message with a Red Circle and white X is
displayed. The pop up message also mentions that The battery
needs to be replaced . Dynamic link to health tab of the battery
meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
LI>BHM tab mentions that "Your battery can no longer provide
sufficient power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
A QuickSet Popup message with a Red Circle and white X is
displayed. The pop up message also mentions that The battery
needs to be replaced . Dynamic link to health tab of the battery
meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The
PASS
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BHM tab mentions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the battery.
A QuickSet Popup message with a Red Circle and white X is PASS
displayed. The pop up message also mentions that The battery Notes:No message is
needs to be replaced . Dynamic link to health tab of the battery displayed when insert the
meter is also provided. Caution State 3 Battery.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BHM tab mentions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful placing the system in S4, inserting the battery and
resuming to the OS.
A QuickSet Popup message with a Red Circle and white X is
displayed. The pop up message also mentions that The battery
needs to be replaced . Dynamic link to health tab of the battery
meter is also provided.
PASS
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BHM tab mentions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery has experienced a permanent failure and needs to be
replaced.
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS. PASS
A QuickSet Popup message with a Red Circle and white X is
displayed. The pop up message also mentions that Your battery
needs to be replaced . Dynamic link to health tab of the battery
meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
BHM tab mentions that "Your battery has experienced permanent
failure and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
The system is unable to boot. PASS
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the battery.
A QuickSet Popup message with a Red Circle and white X is PASS
displayed. The pop up message also mentions that Your battery Notes:No message is
needs to be replaced . Dynamic link to health tab of the battery displayed when insert the
meter is also provided. Permanent Failure Battery.
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BHM tab mentions that "Your battery has experienced permanent
failure and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful placing the system in S4, inserting the battery and
resuming to the OS.
A QuickSet Popup message with a Red Circle and white X is
displayed. The pop up message also mentions that The battery
needs to be replaced . Dynamic link to health tab of the battery
meter is also provided.
pass
The battery meter page is displayed when Fn +F3 is pressed. The
battery health tab has the following information:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
LI>BHM tab mentions that "Your battery has experienced permanent
failure and needs to be replaced
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Results as stated in the respective steps.
Omitted for not support the
secondary battery
The battery health information is available by choosing to view the
secondary battery in the battery health tab on the battery meter
page.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
You battery is operating normally.
Secondary Battery:
Your battery is charging normally, however it is reaching the end of
its usable like. You may experience a longer operation time with a
new battery. You may want to consider purchasing a replacement
battery now.
Successful exiting CMOS Setup and booting to the OS.
Omitted for not support the
secondary battery
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed. The pop up message also mentions that Your
battery is charging normally, however it is reaching the end of its
usable life. Dynamic link to health tab of the battery meter is also Omitted for not support the
provided. secondary battery
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the Primary
battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the
Secondary battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed. The pop up message also mentions that Your
battery is charging normally, however it is reaching the end of its
usable life. Dynamic link to health tab of the battery meter is also
provided.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
Omitted for not support the
The battery health tab has the following information for the Primary secondary battery
battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the
Secondary battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the batteries.
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed after both batteries are inserted. The pop up
message also mentions that Your battery is charging normally,
however it is reaching the end of its usable life. Dynamic link to
health tab of the battery meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The Omitted for not support the
user can choose from the list box which batteries' (Primary or secondary battery
Secondary) information the user wants to see.
The battery health tab has the following information for the Primary
battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the
Secondary battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful placing the system in S4, inserting the battery and
resuming to the OS.
A QuickSet Popup message with Yellow Triangle with Exclamation
Point is displayed after resuming from S4. The pop up message also
mentions that Your battery is charging normally, however it is
reaching the end of its usable life. Dynamic link to health tab of the
battery meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
Omitted for not support the
The battery health tab has the following information for the Primary secondary battery
battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the
Secondary battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery can no longer provide sufficient power to your system
and needs to be replaced.
Secondary Battery:
Your battery is charging normally, however it is reaching the end of
its usable like. You may experience a longer operation time with a
new battery. You may want to consider purchasing a replacement
battery now.
Successful exiting CMOS Setup and booting to the OS.
A QuickSet Popup message with Red Circle with white X is displayed.
The pop up message also mentions that Your battery needs to be
replaced. Dynamic link to health tab of the battery meter is also
provided. Clicking on the link takes you to the health tab of the
battery meter page that has the information about the primary Omitted for not support the
battery. Close the battery meter page. secondary battery
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the Primary
battery:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BMH tab metions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
The battery health tab has the following information for the
Secondary battery :
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
A QuickSet Popup message with Red Circle with white X is displayed.
The pop up message also mentions that Your battery needs to be
replaced. Dynamic link to health tab of the battery meter is also
provided. Clicking on the link takes you to the health tab of the
battery meter page that has the information about the primary
battery. Close the battery meter page.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
Omitted for not support the
The battery health tab has the following information for the Primary
secondary battery
battery:
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BMH tab metions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
The battery health tab has the following information for the
Secondary battery :
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the batteries.
When the Secondary battery is inserted a QuickSet Popup message
with Yellow Triangle with Exclamation Point is displayed. The pop up
message also mentions that Your battery is charging normally,
however it is reaching the end of its usable life. Dynamic link to
health tab of the battery meter is also provided.
When the primary battery is inserted the QuickSet Popup message
changes to one with Red Circle with white X displayed in it. The pop
up message also mentions that Your battery needs to be replaced.
Dynamic link to health tab of the battery meter is also provided.
Clicking on the link takes you to the health tab of the battery meter
page that has the information about the primary battery. Close the
battery meter page. Omitted for not support the
secondary battery
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the Primary
battery:
secondary battery
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BMH tab metions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Choose the secondary battery from the drop down box. The battery
health tab has the following information for the Secondary
battery :
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful placing the system in S4, inserting the battery and
resuming to the OS.
A QuickSet Popup message with Red Circle with white X is displayed.
The pop up message also mentions that Your battery needs to be
replaced. Dynamic link to health tab of the battery meter is also
provided. Clicking on the link takes you to the health tab of the
battery meter page that has the information about the primary
battery. Close the battery meter page.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the Primary Omitted for not support the
battery: secondary battery
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BMH tab metions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced"
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
The battery health tab has the following information for the
Secondary battery :
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Your battery is charging normally, however you may begin to notice
reduced operating time because your long-term battery like is
decreasing.
Secondary Battery:
You battery is operating normally.
Successful exiting CMOS Setup and booting to the OS.
No QuickSet pop up message regarding the health of the battery is
displayed. Omitted for not support the
secondary battery
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the
Secondary battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the Primary
battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Successful booting to the OS.
No QuickSet pop up message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
Omitted for not support the
The battery health tab has the following information for the
secondary battery
Secondary battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the Primary
battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Successful booting to the OS.
No QuickSet pop-up messages regarding the battery health is
displayed after booting up.
Successful inserting the batteries.
No QuickSet pop up message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or Omitted for not support the
Secondary) information the user wants to see. secondary battery
The battery health tab has the following information for the
Secondary battery:
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the Primary
battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Successful placing the system in S4, inserting the battery and
resuming to the OS.
No QuickSet pop up message regarding the health of the battery is
displayed.
The battery meter page is displayed when Fn +F3 is pressed. The
user can choose from the list box which batteries' (Primary or
Secondary) information the user wants to see.
The battery health tab has the following information for the Omitted for not support the
Secondary battery: secondary battery
The battery Health tab of the battery meter will show green check
mark indicating that the battery is functioning normally and has an
explanation of battery's consumable nature as a normal feature of
the technology.
The battery health tab has the following information for the Primary
battery:
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
Assertion that battery is behaving normally, but user may begin to
notice reduced operating time.
Successful booting to the OS.
No QuickSet pop-up message regarding the health of the battery is
displayed. Omit for not support Dock.
The battery meter page is displayed when Fn+F3 is pressed. The
page indicates that the dock battery is present and the dock battery
percentage displayed is accurate. The Battery Health page doesn't
have any information regarding the health of the dock battery.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
You battery is operating normally.
Secondary Battery: pass
No battery installed
Successful exiting CMOS Setup and booting to the OS.
The BHM doesn't report that the battery has a temporary failure. The
battery is reported as a normal battery.
Omitted for not have the
The BHM doesn't report that the battery has a temporary failure. The
temporary failure that is
battery is reported as a Caution State 1 battery.
Caution state 1
Omitted for not have the
The BHM doesn't report that the battery has a temporary failure. The
temporary failure that is
battery is reported as a Caution State 2 battery.
Caution state 1
Omitted for not have the
The BHM doesn't report that the battery has a temporary failure. The
temporary failure that is
battery is reported as a Caution State 3 battery.
Caution state 1
Omit for not support
Results as stated in the respective steps.
secondary battery
Successful booting to the OS.
A QuickSet Popup message with a Red Circle and white X is
displayed after the insertion of the battery. The pop up message also
mentions that The battery needs to be replaced . Dynamic link to
health tab of the battery meter is also provided.
The battery meter page is displayed when Fn +F3 is pressed. The pass QS will not popup
battery health tab has the following information: message.
Red Circle with White X is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
BHM tab mentions that "Your battery can no longer provide sufficient
power to your system and needs to be replaced". Provides means to
buy the replacement battery: dynamic link to Dell sales page for
batteries.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
Successful checking the box to not show the warning.
Successful removing the caution state 3 battery and inserting the
caution state 2 battery.
pass
The BHM changes dynamically after the removal and insertion. Now
the BHM displays the information corresponding to the Caution state
2 battery and the check box to choose to display the warning is
cleared.
Successful checking the box to not show the warning.
Successful removing the caution state 2 battery and inserting the
normal state battery.
pass
The BHM changes dynamically after the removal and insertion. Now
the BHM displays the information corresponding to the normal state
battery and the check box to choose to display the warning is
cleared.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
Unable to identify the Primary/Secondary battery. This will prevent
any battery present from charging. Please insert a Dell battery for
best system operation.
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS. pass
pass
During POST the following message is displayed: The primary
battery/ secondary battery/ batteries cannot be identified. The
system will be unable to charge batteries until this battery is
removed.
After booting into the OS there are no pop up messages displayed by
QuickSet.
The BHM has the following message: Unable to identify the battery.
The batteries in your system cannot be charged. Please insert a Dell
battery for best system operation.
Successful entering the CMOS setup. The following message is
displayed under the Battery Health tab:
Primary Battery:
The system cannot communicate with the battery
pass
Secondary Battery:
No battery installed
Successful exiting CMOS Setup and booting to the OS.
The following message is displayed in the BHM: The system cannot
communicate with the battery
QuickSet displays the pop up window for the Caution State 2 battery.
The BHM has the following message for the Primary battery: The
system cannot communicate with the battery .
Omit for not support a
The BHM has the following message for the secondary battery: secondary battery
Yellow triangle with exclamation Point is displayed.
Explanation of battery's consumable nature as a normal feature of
the technology.
A check box that allows the user to choose to receive the warning or
not. The option is labeled "Please do not remind me again"
406942.1 Battery: QuickSet Unsupported Battery Error Messages
Step Test Procedure
Unsupported Primary battery only (25 minutes)
Execute this section for Single Battery systems .
This section can also be executed for Dual Battery systems with
the Primary battery slot only populated. Even if there is a media bay
slot that can be populated with a battery leave it empty.
Configure the system with a 50% charge unsupported primary
battery. Attach AC adapter. Cold boot the system.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
1
Verify whether a QuickSet warning message is displayed in the OS.
Verify that the battery is not charging.
Remove the battery and restart the system. Just when the system is
out of the OS reinsert the unsupported primary battery.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
2
Verify whether a QuickSet warning message is displayed.
Verify that the battery is not charging.
Remove the battery and place the system in Standby(S3). While the
system is in Standby insert the
unsupported primary battery. Resume to the OS.
Verify whether a QuickSet warning message is displayed. Click OK if
3 a message is displayed.
Verify that the battery is not charging.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the unsupported primary battery.
Resume to the OS.
4
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
4
Verify whether a QuickSet warning message is displayed.
Verify that the battery is not charging.
Remove the battery and restart the system. While in the OS insert
the unsupported primary battery.
Verify whether a new QuickSet warning message is displayed. Click
OK to the message.
5
Verify that the battery is not charging.
-
Unsupported Primary battery + Supported Secondary Battery
(25 minutes)
For all the steps in this section populate the Media bay with a
supported DELL Secondary battery that is recognized by the system.
Skip this section for Single Battery systems
Configure the system with a 50% charge unsupported primary
battery. Attach AC adapter. Cold boot the system.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
6
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove the primary battery and restart the system. Just when the
system is out of the OS reinsert the unsupported primary battery.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
7
Verify whether a QuickSet warning message is displayed.
7
Verify both batteries are not charging.
Remove the primary battery and place the system in Standby(S3).
While the system is in Standby insert the unsupported primary
battery. Resume to the OS.
Verify whether a QuickSet warning message is displayed. Click OK if
a message is displayed.
8
Verify both batteries are not charging.
Remove the primary battery and place the system in Hibernate(S4).
While the system is in Hibernate insert the unsupported primary
battery. Resume to the OS.
Verify whether a warning message is displayed at the end of POST.
9 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove the primary battery and restart the system. When only the
secondary battery is present verify that it charges.
While in the OS insert the unsupported primary battery.
10
Verify whether a QuickSet warning message is displayed. Click OK to
the message.
Verify that the battery is not charging.
-
Unsupported Secondary battery only (25 minutes)
Skip this section for Single battery systems.
For all steps in this section leave the primary battery slot empty.
Configure the system with a 50% charge unsupported secondary
battery. Attach AC adapter. Cold boot the system.
Verify whether a warning message is displayed at the end of POST.
11 If warning message is displayed choose to continue to boot.
11
Verify whether a QuickSet warning message is displayed.
Verify that the battery is not charging.
Remove the battery and restart the system. Just when the system is
out of the OS reinsert the unsupported secondary battery.
Verify whether a warning message is displayed at the end of POST.
12 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify that the battery is not charging.
Remove the battery and place the system in Standby(S3). While the
system is in Standby insert the
unsupported secondary battery. Resume to the OS.
Verify whether a QuickSet warning message is displayed. Click OK if
13 a message is displayed.
Verify that the battery is not charging.
Remove the battery and place the system in Hibernate(S4). While
the system is in Hibernate insert the unsupported secondary battery.
Resume to the OS.
Verify whether a warning message is displayed at the end of POST.
14 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify that the battery is not charging.
Remove the secondary battery and restart the system. While in the
OS insert the unsupported secondary battery.
Verify whether a QuickSet warning message is displayed. Click OK to
the message.
15
Verify that the battery is not charging.
-
Supported Primary battery + Unsupported Secondary Battery
(25 minutes)
Skip this section for a Single Battery system.
For all the steps in this section populate the primary battery slot with
a supported DELL primary battery that is recognized by the system.
Configure the system with a 50% charge unsupported secondary
battery. Attach AC adapter. Cold boot the system.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
16
Verify whether a QuickSet warning message is displayed.
Verify that the Primary battery is charging and the Secondary
battery is not charging.
Remove the secondary battery and restart the system. Just when the
system is out of the OS reinsert the unsupported secondary battery.
Verify whether a warning message is displayed at the end of POST.
17 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove the secondary battery and place the system in Standby(S3).
While the system is in Standby insert the unsupported secondary
battery. Resume to the OS.
Verify whether a QuickSet warning message is displayed. Click OK if
a message is displayed.
18
Verify both batteries are not charging.
Remove the secondary battery and place the system in
Hibernate(S4). While the system is in Hibernate insert the
unsupported secondary battery. Resume to the OS.
Verify whether a warning message is displayed at the end of POST.
19 If warning message is displayed choose to continue to boot.
19
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove the secondary battery and restart the system. When only
the primary battery is present verify that it charges.
While in the OS insert the unsupported secondary battery.
20
Verify whether a QuickSet warning message is displayed. Click OK to
the message.
Verify both batteries are not charging.
-
Unsupported Primary battery + Unsupported Secondary
Battery (30 minutes)
Skip this section for a Single Battery system.
Configure the system with a 50% charge unsupported primary
battery and a 50% charge unsupported secondary battery. Attach AC
adapter. Cold boot the system.
Verify whether a warning message is displayed at the end of POST.
21 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove both the batteries and restart the system. Just when the
system is out of the OS reinsert both the unsupported batteries.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
22
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove both the batteries and place the system in Standby(S3).
While the system is in Standby insert both the unsupported batteries
(primary and secondary). Resume to the OS.
Verify whether a QuickSet warning message is displayed. Click OK if
a message is displayed.
23
23
Verify both batteries are not charging.
Remove both the batteries and place the system in Hibernate(S4).
While the system is in Hibernate insert both the unsupported
batteries. Resume to the OS.
Verify whether a warning message is displayed at the end of POST.
24 If warning message is displayed choose to continue to boot.
Verify whether a QuickSet warning message is displayed.
Verify both batteries are not charging.
Remove both the batteries and restart the system.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
While in the OS insert both the unsupported batteries one after the
other (primary first and then the secondary).
Verify whether two QuickSet warning messages are displayed. Click
25 OK to the messages after both of them are displayed.
Verify both batteries are not charging.
Remove both the batteries and restart the system.
Verify whether a warning message is displayed at the end of POST.
If warning message is displayed choose to continue to boot.
While in the OS insert both the unsupported batteries one after the
other (secondary first and then the primary).
Verify whether two QuickSet warning messages are displayed. Click
26 OK to the messages after both of them are displayed.
26
Verify both batteries are not charging.
ages
Expected Result Tested Result
At the end of POST on a dual battery system the following warning
message is displayed:
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
At the end of POST on a single battery system the following warning
message is displayed:
WARNING: The battery cannot be identified. This system will be pass
unable to charge this battery.
Successful booting to the OS. No QuickSet message regarding
unsupported batteries is displayed.
The primary battery is not charging.
At the end of POST on a dual battery system the following warning
message is displayed:
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
At the end of POST on a single battery system the following warning
message is displayed:
WARNING: The battery cannot be identified. This system will be pass
unable to charge this battery.
Successful booting to the OS. No QuickSet message regarding
unsupported batteries is displayed.
The primary battery is not charging.
Successful resuming to the OS.
After resuming to the OS QuickSet displays the following message:
The model number of the primary battery cannot be determined.
The system will not be able to charge any of the batteries present.
pass
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
The primary battery is not charging.
At the end of POST on a dual battery system the following warning
message is displayed:
pass
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
At the end of POST on a single battery system the following warning
message is displayed: pass
WARNING: The battery cannot be identified. This system will be
unable to charge this battery.
Successful resuming to the OS. No QuickSet message regarding
unsupported batteries is displayed.
The primary battery is not charging.
Successful restarting the system.
After the unsupported primary battery is inserted QuickSet displays
the following message:
The model number of the primary battery cannot be determined.
The system will not be able to charge any of the batteries present. pass
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
The primary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Both batteries are not charging.
Omit for Single battery
system
Successful resuming to the OS.
After resuming to the OS QuickSet displays the following message:
The model number of the primary battery cannot be determined. Omit for Single battery
The system will not be able to charge any of the batteries present. system
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The primary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
Successful resuming to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Both batteries are not charging.
Successful restarting the system. No battery related warning
messages are displayed at the end of POST. The secondary battery
charges.
After the primary battery is inserted QuickSet displays the following
message:
The model number of the primary battery cannot be determined.
Omit for Single battery
The system will not be able to charge any of the batteries present.
system
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
The primary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
system
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
The secondary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
The secondary battery is not charging.
Successful resuming to the OS.
After resuming to the OS QuickSet displays the following message:
The model number of the secondary battery cannot be determined.
The system will not be able to charge any of the batteries present. Omit for Single battery
Please connect a Dell battery for best system operation. system
The message disappears after clicking OK
The secondary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
system
Successful resuming to the OS. No QuickSet message regarding
unsupported batteries is displayed.
The secondary battery is not charging.
Successful restarting the system.
After the unsupported secondary battery is inserted QuickSet
displays the following message:
The model number of the secondary battery cannot be determined.
The system will not be able to charge any of the batteries present. Omit for Single battery
Please connect a Dell battery for best system operation. system
The message disappears after clicking OK
The secondary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Primary battery is charging and Secondary battery is not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
system
Successful booting to the OS. No QuickSet message regarding
unsupported batteries is displayed.
Both batteries are not charging.
Successful resuming to the OS.
After resuming to the OS QuickSet displays the following message:
The model number of the secondary battery cannot be determined. Omit for Single battery
The system will not be able to charge any of the batteries present. system
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The secondary battery cannot be identified. This system
will be unable to charge batteries until this battery is removed.
Omit for Single battery
system
Omit for Single battery
system
Successful resuming to the OS. No QuickSet message regarding
unsupported batteries is displayed.
Both batteries are not charging.
Successful restarting the system. No warning message regarding
batteries is displayed at the end of POST. The primary battery
charges.
After the unsupported secondary battery is inserted QuickSet
displays the following message:
The model number of the secondary battery cannot be determined.
Omit for Single battery
The system will not be able to charge any of the batteries present.
system
Please connect a Dell battery for best system operation.
The message disappears after clicking OK
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The batteries cannot be identified. This system will be
unable to charge batteries until this battery is removed.
Omit for Single battery
system
Successful booting to the OS. No QuickSet message regarding
unsupported batteries is displayed.
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The batteries cannot be identified. This system will be
unable to charge batteries until this battery is removed.
Omit for Single battery
Successful booting to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Both batteries are not charging.
Successful resuming to the OS.
After resuming to the OS QuickSet displays the following message:
Omit for Single battery
system
The model numbers of the primary and secondary batteries cannot
be determined. The system will not be able to charge any of the Omit for Single battery
batteries present. Please connect a Dell battery for best system system
operation.
The message disappears after clicking OK
Both batteries are not charging.
At the end of POST (on a dual battery system) the following warning
message is displayed:
WARNING: The batteries cannot be identified. This system will be
unable to charge batteries until this battery is removed.
Omit for Single battery
Successful resuming to the OS. No QuickSet message regarding system
unsupported batteries is displayed.
Both batteries are not charging.
Successful restarting the system.
No warning messages regarding unsupported batteries are displayed
at the end of POST.
After the unsupported primary battery is inserted QuickSet displays
the following message:
The model number of the primary battery cannot be determined.
The system will not be able to charge any of the batteries present.
Please connect a Dell battery for best system operation.
Omit for Single battery
system
After the unsupported secondary battery is inserted QuickSet
displays the following message over the top of the previous one:
The model numbers of the primary and secondary batteries cannot
be determined. The system will not be able to charge any of the
batteries present. Please connect a Dell battery for best system
operation.
The messages disappear after clicking OK
Both batteries are not charging.
Successful restarting the system.
No warning messages regarding unsupported batteries are displayed
at the end of POST.
After the unsupported secondary battery is inserted QuickSet
displays the following message:
The model number of the secondary battery cannot be determined.
The system will not be able to charge any of the batteries present.
Please connect a Dell battery for best system operation.
Omit for Single battery
system
Omit for Single battery
system
After the unsupported primary battery is inserted QuickSet displays
the following message over the top of the previous one:
The model numbers of the primary and secondary batteries cannot
be determined. The system will not be able to charge any of the
batteries present. Please connect a Dell battery for best system
operation.
The messages disappear after clicking OK
Both batteries are not charging.
R226739
