Leased Line Upgrade by alicejenny


									Ever yone 7 157 1543 rep_agd_ID Dr aft 3 Chi ef Exec uti ves 1 0 66 r ep_exe_IDs No N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o N o No No No No No No No No No No No N o N o N o N o N o N o N o N o N oRES3 23/01/2008 10:00:10 Chi ef Exec uti ve Ol d 122 1

            East Dorset District Council
            Performance and Resources
            Scrutiny and Policy
            Development Sub-Committee                                                                                                                                                                                                                                                                                             Agenda Item No    7
            23rd January, 2008                                                                                                                                                                                                                                                                                                    Public Report

            Leased Line Upgrade
                Item for Decision:                                                                                                                                                                                                                                                                   To provide information on the request to upgrade the Internet leased
                Contributors:                                                                                                                                                                                                                                                                        Chief Executive
                Contact Officer:                                                                                                                                                                                                                                                                     David Faulder, Head of ICT Services
                Financial Implications:                                                                                                                                                                                                                                                              One-off Capital cost of up to £7,602 and up to £1,791 annual revenue
                                                                                                                                                                                                                                                                                                     increase (subject to survey).
                Council Priorities:                                                                                                                                                                                                                                                                  RES3
                Recommendations:                                                                                                                                                                                                                                                                     Members are requested to note the report on the service

1. Applicable Lead Member Area(s)
                                                 1.1                                                                                 Performance, Resources.

2. Crime and Disorder – Section 17 Implications
                                                 2.1                                                                                 There are no crime and disorder implications arising from this report.

3. Equalities Implications
                                                 3.1                                                                                 There are no equalities implications arising from this report.

4. Risk Implications
                                                 4.1                                                                                 Contained within Appendix 2.

5. Introduction
                                                 5.1                                                                               As part of the business planning process for 2008/09, an Executive Business
                                                                                                                                   Case was put forward by the Head of ICT Services to upgrade the current Internet
                                                                                                                                   leased line.
                                                 5.2                                                                               The Executive Business Case went to the Scrutiny and Policy Development
                                                                                                                                   Committee on the 15th October 2007, where the proposed upgrade was supported
                                                                                                                                   but it was questioned whether the bandwidth proposed was sufficient or if better
                                                                                                                                   long term value would be to go for a significantly larger capacity.
                                                 5.3                                                                               At its meeting on the 17th October 2007, the Performance and Resources Scrutiny
                                                                                                                                   and Policy Development Sub-Committee requested that for their next meeting a
                                                                                                                                   report be presented on the leased line upgrade. This report is to meet that

6. Current Situation
                                                 6.1                                                                               The Council currently have a 2Mbps1 leased line. This leased line connects the
                                                                                                                                   Council to the Internet and is used for:

              Mbps = Mega bits per second

           (a) Internet Access for employees;
           (b) E-mail to and from the Council;
           (c) External systems support from suppliers; and
           (d) External access to systems and e-mail from employees, Members and other
   6.2     As previously stated, the leased line runs at 2Mbps. This is synchronous, which
           means it runs at 2Mbps both for access into and out of the Council.
   6.3     The leased line is also uncontended. This means the line is dedicated to East
           Dorset District Council and is not shared by any other organisation or users. This
           way we can guarantee the capacity of the line.

7. Reason for Requested Increase
   7.1     The current use of the leased line shows that the bandwidth is adequate both into
           and out of the Council (see appendix 1). The heaviest use being at lunch time
           where it is likely the Internet is not being used for business purposes.
   7.2     With the ever increasing use of the Internet for business purposes, along with the
           growing richness of Internet content, there will be a time where the bandwidth of
           the current line can no longer meet the required capacity.
   7.3     It is anticipated that this time could be in the next 12 months due to:
           (a) The ever growing increase in e-mail (both into and out of the Council);
           (b) The use of GeoWessex for Geographic Information; and
           (c) Increased access by Members, remote workers, suppliers and other Councils.

8. Other Factors
   8.1     There are a number of avenues currently being explored that may take some load
           off the Internet leased line. These include:
           (a) A managed service for e-mail and Internet access security; and
           (b) A private circuit line to Christchurch Borough Council.
   8.2     The managed service is being explored to limit the spam and provide added
           security to the Council for any Internet access. If this system is implemented it is
           likely to cut the amount of e-mail currently entering the Council’s e-mail system by
           up to 80%. This should free up bandwidth.
   8.3     East Dorset hosts the Leisure Management System that is being used by
           Christchurch’s Two Rivers Meet Leisure Centre (TRMLC). TRMLC access the
           system via a secure network connection that is in place between the two
           authorities via the leased line. Pricing has now been obtained that makes the
           implementation of a private circuit between East Dorset DC and Christchurch BC
           a viable option.

9. Costs
   9.1     The current cost of the 2Mbps Internet connection is £17,100pa.
   9.2     The quote received for upgrading this line has a one off connection charge of
   9.3     The following annual rental charges have been received:
           (a) 4Mbps - £17,211
           (b) 8Mbps - £18,174
          (c) 10Mbps - £18,891
   9.4    The above prices are subject to survey and exclude VAT. All prices are based on
          a 3 year contract.

10. Recommendation
   10.1 All leased line options have a sizeable connection charge. Clarification is being
        requested on whether it is possible to take the 4Mbps leased line with the
        associated connection charge and later up date to the 10Mbps leased line with no
        further connection charge. If this is possible, it is recommended that we go for the
        4Mbps line in the first instance and then upgrade as required.
   10.2 If connection charges are associated with any upgrade e.g. 2Mbps to 4Mbps and
        4Mbps to 10Mbps, then it is recommended that we go straight for the 10Mbps.

11. Appendices
   11.1   Appendix 1 - Traffic Analysis for East Dorset District Council
   11.2   Appendix 2 – Business Initiative

                                                                                       Appendix ‘1’

Traffic Analysis for East Dorset District Council

Out: Out of our network into the customer
In: Into our network from the customer

The statistics were last updated Thursday, 22 November 2007 at 16:56,

Last 30 days usage (Metered 95%): 1123.75 kb/sec

`Daily' Graph (5 Minute Average)

 Max In:1145.6 kb/s (74.2%)  Average In:132.9 kb/s (8.6%)   Current In:84.4 kb/s (5.5%)
Max Out:1482.4 kb/s (96.0%) Average Out:381.6 kb/s (24.7%) Current Out:421.4 kb/s (27.3%)

`Weekly' Graph (30 Minute Average)

 Max In:897.8 kb/s (58.1%)   Average In:92.2 kb/s (6.0%)    Current In:169.9 kb/s (11.0%)
Max Out:1452.0 kb/s (94.0%) Average Out:261.0 kb/s (16.9%) Current Out:474.0 kb/s (30.7%)

`Monthly' Graph (2 Hour Average)

 Max In:771.4 kb/s (50.0%)   Average In:111.4 kb/s (7.2%)   Current In:159.4 kb/s (10.3%)
Max Out:1304.6 kb/s (84.5%) Average Out:377.2 kb/s (24.4%) Current Out:676.6 kb/s (43.8%)

         GREEN ### Incoming Traffic in Bits per Second
           BLUE ### Outgoing Traffic in Bits per Second

                                                                                         Appendix 2

Ref Code: ICT 1.2            Lead Member Ranking: Essential/Necessary/Desirable

Title:                       Leased Line Upgrade
Service:                     ICT
Lead Officer:                David Faulder
Lead Member:                 Performance – Cllr Alex Clarke
                             Resources – Cllr David Packer
Duration:                    1 year           2 years         3 years            >3 years

Executive Summary:
The council have a leased line that provides a link with the outside world in terms of
Internet access, remote access and e-mail. While this line has proved adequate in the past,
further capacity is required due to the increased use by different groups.

Employees are making more use of e-mail, external systems (e.g. GeoWesex for
Geographic Information Systems) and the Internet in general. The council is now giving
Members access to e-mail, the intranet and internal systems e.g. Performance
Management. The public are increasing their access to council systems such as Planning,
Committees and Council Tax/Benefits accessed through Dorset for You. Christchurch
Borough Council will be accessing systems hosted at Furzehill e.g. Leisure Management
and potentially other systems and more third parties are supporting systems remotely. It is
likely that more employees will be given remote access to council e-mail and systems in the
short term.

The aim is to provide an efficient and reliable means of access to and from the council for
employees, members, the public and 3rd parties in an unrestrictive manner.

With the increased use of the Internet as both a means of communication and a way to
carry out work, the capacity of the line must not be a restricting factor.

There are no staff implications.

To upgrade the leased line from 2Mb to 4Mb with our current supplier it would involve a one
off upgrade cost of £6,600. This would result in a year-on-year revenue saving of £100.
The market would be investigated prior to any upgrade in order to achieve value for money.

Timescales are: Market investigation February 2008 and upgrade April 2008
To have the capacity for unrestricted (in terms of performance) access to and from Furzehill
for employees, members, our partners, the public and 3rd parties. To provide future growth
and capacity to facilitate collaborative and partnership working.

The risk if this initiative is not progressed is that those groups of people previously
mentioned will have restricted access to services. This could result in degraded services
and bad publicity.

The risks if this initiative is progressed are associated with problems of transferring from one
Internet Service Provide to another and that 4Mb may not be sufficient longer term.

Corporate Plan Objectives:
PER1            RES3

Description:                                                             Target Date:
Market investigation                                                     Feb 2008
Implementation                                                           Apr 2008

 Financial Year Planner:
 Year                                2008/09                     2009/10                   2010/11
 Capital                       £6,600                    £0                        £0
 Revenue cost                  £0                        £0                        £0
 Employee cost                 £0                        £0                        £0
 Savings/Income                £100                      £100                      £100
 External funding              £0                        £0                        £0
 Net revenue cost              -£100                     -£100                     -£100
 Employee Numbers

 Savings/service reductions:
 No services could be stopped or reduced in order to achieve this initiative at no additional cost.

 Community Led                             Y             Operational                            Y
 Equality                                  Y             Strategic                              Y
 Government Led                            Y             Partnership Working                    Y
 Other Service Support                     Y             Statutory Requirement
 Sustainability                            Y

For Official Use Only:

Initiative Tracking:
Management Team
Scrutiny and Policy Development Committee
Members Away Day
Policy and Resources Committee


Include in Performance Plan?
Yes                                                    No


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