Local bankers predict more challenges ahead by zhouwenjuan


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                                              PURSUING                                                WHISTLING                                                KEATOR
                                              LEISURE                                                 TRAIN                                                    BRINGS
                                              IN DOWN                                                 THRIVES ON                                               ENERGY TO
                                              ECONOMY                                                 COMMUNITY                                                AUBURN

                                                                                                                                                                 APRIL 2010

           Serving the business community in Kent, Federal Way, Renton, Tukwila, Auburn, Burien, SeaTac, Des Moines and Covington

                                                                            ■   E C O N O M Y                  ■

 Local bankers predict more challenges ahead
 BY DAVID SUFFIA                                                                                                                        bility in the local real estate mar-
 EXECUTIVE EDITOR                                                                                                                       ket,” Gaspard added, “but it’s contin-
                                                                                                                                        uing to struggle and likely will until

         s the overall economy contin-                                                                                                  we see confidence restored in the
         ues to suffer, it’s not surpris-                                                                                               economy.
         ing that the South King                                                                                                            “Home ownership affordability is
 County banking industry continues                                                                                                      at a peak right now with home
 to suffer with it.                                                                                                                     prices depressed and loan rates at
    While local bankers see some                                                                                                        an extreme low point, and that
 small signs of improvement, they                                                                                                       should help foster a rebound in the
 say economic recovery will likely be                                                                                                   market. Right now it’s the economic
 slow in coming. In the meantime,                                                                                                       uncertainty that’s holding back a
 there’s a probability that more local                                                                                                  real estate recovery.”
 banks will fail and others may                                                                                                             In the meantime, local home
 shrink in the year ahead.                                                                                                              builders have had a tough time
    “It took a long time going into                                                                                                     hanging on and “a lot of hopes and
 this recession and it likely will take                                                                                                 dreams have disappeared for some
 an equally long time coming out,”                                                                                                      home builders. You have to go back
 said Scott Gaspard, senior vice pres-                                                                                                  to the Great Depression to see some-
 ident for strategic development at                                                                                                     thing like this.”
 Renton-based First Savings Bank                                                                                                            “We’re seeing some positive signs
 Northwest (FSB).                                      economy through our loans.               Strong capital base
                                                          “Unfortunately, we’re seeing                                                  in the economy in sales and jobs
    “When will we see the local econ-                                                               Gaspard said FSB “hasn’t cur-
                                                       fewer demands for loans because the                                              growth, but it’s not strong enough to
 omy begin to turn around? 2011,                                                                tailed our lending,” and continues to
                                                       financial situation of individuals                                               say we’re really on the road to recov-
 maybe,” predicted Mike Miller, sen-                                                            make residential and commercial
                                                       and businesses continues to be                                                   ery yet. There’s still a fear this could
 ior vice president of Valley Bank in
                                                       stressed.”                               real estate loans, which are the        turn out to be a double-dip recession
                                                          Even strong local banks like FSB      bank’s bread and butter business.       and things could get worse again
    The financial health of local
                                                       feel the pinch, according to Gaspard.    Traditionally conservative in its       before they get better. We need to see
 banks depends heavily on the health
                                                       That’s because they’ve had to set        lending practices, FSB has survived     confidence return to the system,”
 of commercial and individual bor-
                                                       aside larger reserves to cover loans     the downturn better than others.        Gaspard said.
 rowers. When borrowers suffer, so do
                                                       that might go bad.                           “The key is that we have a strong       He predicts: “We’ll see more new
 the banks.
                                                          “That’s created great stress on       capital base, which is allowing us to   players in the local banking arena
    “In many ways, the banking
 industry mirrors the local economy,”                  banks,” he said. “It impacts our earn-   work through these tough times.         before things get better.”
 Gaspard said. “We fuel the local                      ings.”                                       “We’re seeing some signs of sta-                  ■ BANKING – Page 9

                                         Weather and economy are good for gardening
Business Briefs . . . . . . . . .        People staying                        “People are taking what
                                                                            money they have and are
                                                                                                              he said. “The garden industry
                                                                                                              is so driven by the weather,
                                                                                                                                                 tures and small water founda-
                                                                                                                                                 tions this year.
 . . . . . . . . . . . . . . . .Page 2
Business Licenses . . . . . . .          home, invest in                    investing it in their yards,”     and the early spring has cer-         “People are discovering
                                                                            said Judy Sherbon, the garden     tainly helped.”                    that gardening is fun, reward-
 . . . . . . . . . . . . . . .Page 10
People on the Move . . . . . .
                                         their yards                        “go to” person at McLendon           Several factors are con-        ing and relaxing.”
                                                                            Hardware in Renton. “We are       tributing to the boon. People         Sherbon is seeing similar
 . . . . . . . . . . . . . . . .Page 5   By DANA E. NEUTS                   doing twice this year what we     are more interested in veg-        trends with her customers,
Personnel Matters . . . . . . .          CONTRIBUTOR                        did last year. It is unexpected   etable gardening and fruit         who have been filling the
 . . . . . . . . . . . . . . . .Page 4                                      but really nice.”                 trees than they were in the        stores on weekdays as well as
Viewpoint . . . . . . . . . . . . . .
 . . . . . . . . . . . . . . . .Page 4   N    ot even a slow economy
                                              can trump the weather if
                                         you’re in the garden supply
                                                                               Steve Jensen, owner of
                                                                            Branches Garden Center in
                                                                                                              past. Containers and pottery
                                                                                                              are also popular now, because
                                                                                                                                                 weekends, including a recent
                                                                                                                                                 Monday when the store was
                                                                            Auburn, reported sales are up     people no longer have large        packed.
                                         business. Garden centers           in every department, includ-      plots of land for planting. They      “People are spending more
                                         throughout       South      King   ing trees and shrubs. He          use containers for annuals,        and more time in their yards
                                         County        are     reporting    attributed the increase to the    flowers, shrubs, herb and veg-     instead of going on vacations,
                                         increased sales, starting at 30    mild winter and early spring      etable gardens.                    so their yards are more impor-
                                         percent to double last year’s      weather.                             Jensen has also noticed
                                         sales at this time of year.           “Sales are great this year,”   more interest in water fea-            ■ GARDENING – Page 9
Page 2                                        THE BUSINESS REPORT            Serving South King County                                                 April 2010

    ■      B U S I N E S S                                                                       B R I E F S                                                ■

TUKWILA                                   council chambers at city hall, 33325     Kent Library re-opens with              Renton Highlands as “a highly desir-
                                          Eighth Ave. S.                                                                   able destination for residential,
Carter’s opens                                Open to both business owners and     new technology                          retail, and small business expansion.”
at Southcenter Square                     residents, the seminar will provide          The Kent Library, an affiliate of      “We want to make our services
                                          information on how disasters impact      the King County Library System, re-     more convenient than ever to our cus-
   Carter’s, a nationwide newborn         urban areas like Federal Way, urban                                              tomers in this community,” he said.
                                                                                   opened March 6 after a six-month
children’s clothing and accessories       hazard considerations as a result of                                                The 4,000-square-foot branch will
                                                                                   renovation. The library,      at 212
retailer, recently opened a new 4,000-    disaster, and simple steps to prepare.                                           support five teller windows, safe
                                                                                   Second Ave. N., has new furniture,
square-foot South King County loca-           Registration is required and will    fresh paint, and is equipped with an    deposit boxes, conference room and
tion at 17250 Southcenter Parkway,        be accepted until Wednesday, April       automated materials handling sys-       private office space, two drive-
Suite 144 in Southcenter Square.          28. Registration or more information     tem. When patrons return books, the     through teller lanes, a 24-hour ATM
Store hours are 10 a.m. to 9 p.m.,        is available from Ray Gross at 253-      machine will check in and sort books.   and a night drop for merchants.
Monday through Saturday; and 11           835-2712 or e-mail ray.gross@city-       Lobby and meeting rooms in the             Branch hours are 9 a.m. to 5 p.m.,
a.m. to 7 p.m., Sunday. The store         offederalway.com.                        library were also reconfigured.         Monday through Thursday; 9 a.m. to
phone number is 206-575-2484.
                                                                                       Renovation on the 22,500-square-    6 p.m., Fridays; and 10 a.m. to 1:30
   The national chain, with more
                                                                                   foot library began last September.      p.m., Saturdays. Branch phone num-
than 200 retail locations in the          KENT                                     Work was supported by the $172 mil-     ber is 425-793-6400.
United States, has clothed newborns
through size 7 since 1865. Founder        GRCC, Kent Chamber                       lion capital bond measure passed by
                                                                                   residents in September 2004. The
William Carter started small, knit-       present lunch and learn                  bond supports enhancements for all      New retina clinic
ting mittens in his kitchen. Carter’s
other South King County location is          Cass Tang will be the keynote         45 county libraries in the KCLS         to serve SKC area
                                          speaker Tuesday, April 20, for the       Capital Improvement Plan over the
at the Auburn Supermall. More com-                                                                                             Retina Institute of Washington, a
                                          “Brown Bag Lunch and Learn” series,      next decade.
pany information is found at                                                                                               new eye clinic specializing in vitreo-
www.carters.com.                          sponsored      by     Green     River
                                                                                                                           retinal diseases and surgery, recently
                                          Community College and Kent
                                                                                   RENTON                                  opened across from Valley Medical
                                          Chamber of Commerce. The free pro-
                                                                                                                           Center at 4300 Talbot Road S., Suite
F E D E R A L W AY                        gram will be from noon to 1 p.m. at      Key Bank opens                          201.
                                          Green River’s Kent campus, 417
City to present urban                     Ramsay Way, Suite 112.                   new branch                                  Now accepting new patients, the
                                                                                                                           clinic is lead by George J. Ko, a board-
disaster preparedness sem-                   Tang, a principal at Synergy Corps       As part of a Puget Sound expan-
                                                                                                                           certified fellowship-trained retina
                                          with a background in project manage-     sion, Key Bank recently opened its
inar                                      ment, will teach effective and easy      third Renton branch and its 156th in
                                                                                                                               Those seeking eye treatments can
   The City of Federal Way                ways to ensure a productive working      Washington at 4431 N.E. Fourth St.
                                                                                                                           call the clinic at 425-228-6262 or visit
Emergency Management Division             day. The processes and techniques        in the Renton Highlands.
will present a free urban disaster pre-   taught by Tang are aimed at all             According to Rick Wirthlin, presi-
paredness seminar from 6:30 to 8:30       aspects of project management and        dent of the bank’s Seattle-Cascades
p.m. Thursday, April 29, in the city      daily work.                              District, Key Bank identifies the                        ■ BRIEFS – Page 10
April 2010                                     THE BUSINESS REPORT              Serving South King County                                                            Page 3

Auburn booms with construction activity

         uring the first several months
         of 2010, downtown Auburn
         has experienced a turning
tide of economic change.
    Developer Jeff Oliphant’s three-
story 1 Main office complex opened in
late December—home to Valley
Women’s Healthcare on the first floor
and approximately 100 city employ-
ees on the second and part of the
third floors. Key Bank, private med-
ical offices, and a ground floor restau-
rant will fill in the remaining part of
the complex. The building is 80 per-
cent leased.
    “1 Main was planned ahead of
time and made it through the edge of
the previous economic cycle,” said
Mayor Pete Lewis.
    Lewis said he is excited about the
construction activity downtown.
Construction is good business, he
noted, adding that people working in
construction “are people buying.”
    Lewis said the current activity is
the culmination of the Auburn
                                                                                                                                          PHOTO COURTESY OF JEFF OLIPHANT
Downtown Plan adopted in 2001.
That plan designated six catalyst          The 1 Main Class A office complex at the corner of Main Street and South Division in downtown is 80 percent leased.
blocks to be developed. The 1 Main         Major tenants include Key Bank (opening soon), Valley Women's Healthcare, and the City of Auburn.
building block is the first. The second    into a 3,792-square-foot space.            departments are on part of the third        will be implemented at the intersec-
block will be just north of 1 Main,            During May and June, Capital           floor. Oliphant built the office block to   tions of Main Street/South Division,
where Auburn Regional Medical              Oncology will become the third ten-        earthquake specifications, knowing          First Street/South Division, and
Center’s new medical plaza is located.     ant in the medical plaza. It will          emergency management would be               Second Street/South Division, includ-
Four additional blocks will fill out the   encompass 22,897 square feet—divid-        housed there.                               ing innovative pavement designs and
future Auburn Junction mixed-use,          ed between medical and radiation                                                       streetscape improvements like street
high-density development.                  oncology. The practice is moving from      Setting the tone                            trees, potted plants, and benches.
    Supporting the increasing number       its previous location at 202 Auburn                                                        “The promenade will set the tone
of people in downtown is the four-                                                       With 1 Main completed, Lewis and
                                           Way N.                                     his planning department are looking         for how the design of Auburn
story parking garage adjacent to City          Lewis said 1 Main would help the                                                   Junction will go,” said Elizabeth
Hall and across from 1 Main. Of the                                                   ahead to Auburn Junction. To pave
                                           city support the additional residents                                                  Chamberlain, senior planner.
306 parking garage spaces, 145 are                                                    the way, the city’s focus next is on the
                                           from the recent Lea Hill annexation                                                        Design standards for Auburn
designated for City Hall and 161 are                                                  South Division Street Promenade
                                           through the next 30 years. Growth                                                      Junction are complete. The develop-
designated for the new oncology cen-       management, he said, estimates             project—a reconstruction of infra-          ment will feature retail and restau-
ter.                                       there will be 120,000 residents living     structure along South Division Street       rants along Main Street and South
    “The hospital will be able to use      within the Auburn city limits 30           from West Main down to Third Street         Division. It will be bordered by A
the parking garage on nights and           years from now.                            S.E. The city is soliciting proposals       Street S.E. on the east, A Street S.W.
weekends,” said Pat Bailey, hospital           The 100 employees housed in the        from qualified consulting firms to          on the west, Second Street S.E. on the
spokeswoman.                               new 1 Main encompass all planning,         provide design and construction engi-       south, and Main Street on the north.
                                           public works, utility, and financial       neering services for the project. City          The South Division Promenade
Anticipating growth                        departments. The second floor is a         planners hope to select a firm by June      project is estimated at $8 million. The
   In     mid-February,     Auburn         one-stop center for those who need to      30, with construction beginning by          city is waiting to be awarded a $3 mil-
Regional’s Sleep Disorder Center           pay a utility bill, apply for a building   December.                                   lion grant from the U.S. Economic
moved into a 4,108-square-foot space       permit or business license, or have a         Infrastructure       changes     will    Development Administration. The
in the medical plaza at 121 N.             building question.                         include widening the sidewalk on the        remaining $5 million would be sup-
Division St. At the same time, the             Accounting, information and tech-      west side of South Division an addi-        ported by funds through local revital-
Auburn Neurological Institute moved        nology, and emergency management           tional 20 feet. Aesthetic treatments        ization funding.

                                                                                                                                             • Thorough Fire
                                                                                                                                               Sprinkler Inspections

                                                                                               PREVENT                                       • Backflow Certifications
                                                                                                                                             • 24/7 Emergency Service
                                                                                                                                             • Fully Trained Technicians

                                                                                           COSTLY FIRES                                      Inspections are done on a
                                                                                                                                             monthly, quarterly,
                                                                                                                                             semi-annual and annual basis.
                                                                                                 When was the last time you                  Test your fire system today.
                                                                                                    tested your fire system?                 You can't afford not to.
                                                                                                                                             Reasonable Rates.
                                                                                                  In 2007 fires caused 3,000 fire            Excellent Service.
                                                                                                  deaths and over $10.6 billion in           Mention Promotion Code:
                                                                                                                property damage.             ACI 24
Page 4                                              THE BUSINESS REPORT                         Serving South King County                                                                 April 2010

■ Editorials
■ Columns
■ Letters                                           VIEWPOINT
Leverage past   Employee profit dictates company health

                                                                                                                                                        by the number of employees. Why?

to shape future T
                                                             he economy of the last few               And to a degree,
                                                             years has been hard on us,               I’m not disput-                                   Because so many costs are tied to
                                                             placing a burden on man-                 ing this.                                         each employee. Computers, space,
                                                     agers to keep their companies                        H o w e v e r,                                insurance, even the number of

W     hat will be the hot new jobs in the
      coming years, and how do we devel-
op them? How do we leverage what we’ve
                                                     afloat. Probably the most tragic
                                                     outcome has been the number of
                                                     people who lost their jobs for some-
                                                                                                      when revenues
                                                                                                      falter, managers
                                                                                                      slash overhead.
                                                                                                                                                        managers required.
                                                                                                                                                           When revenues falter, even
                                                                                                                                                        momentarily, if you have a low prof-
done well in the past, add some creativity           thing that wasn’t their fault.                   This was the                                      it per employee, your costs are so
and strategic thinking, and get people                  This has highlighted the impor-               rationale         for                             high and so fixed, that your
back to work?                                        tance of a relationship. We knew                 e l i m i n a t i n g JAMES                       accounting reports will quickly
   CAMPS, the Center for Advanced                    about it before. But in good times, it           positions.        An                              start gushing red ink. The higher
Manufacturing Puget Sound, won a $1                  can be easily overlooked as inter-               overly simplistic GENERAL                         the profit per employee (assuming
million grant to help smaller manufactur-            esting, but not particularly impor-              claim is, the MANAGER                             other overhead expenses are rea-
ers retool and diversify into wind and               tant. It is the profit per employee of           more you saw                                      sonable), the longer you can coast.
solar markets. CAMPS maintains that                  an organization.                                 some companies slash overhead,                       When you start to manage this
local manufacturers can use their aero-                                                               the more unnecessary overhead                     proportion, it is important to have a
space manufacturing experience to make               Profit was king                                  they had been carrying all along.                 long-term perspective. You could
after-market parts for wind turbines. And               Historically, the net profit of                                                                 slash positions just to make the
making them here reduces the carbon                                                                   Profit per employee                               numbers look good. That will only
                                                     organizations has been king. It has
footprint. Otherwise, they’re made abroad            driven quarterly and annual                          Rather than look at total num-                decrease morale, increase stress,
and shipped to Washington wind farms.                reports. It still is the primary                 bers, consider dividing your profit
   Separately, Puget Sound Energy has                measure for most organizations.                  (or revenue if you are not-for-profit)                         ■ BAVENDAM – Page 5
partnered with small, local companies,
calling on them to conduct residential
energy audits. The HomePrint program
gives homeowners information they need
to reduce their homes’ energy consump-
                                                    Succession: Transparency and depth
                                                    Second in a series of two                                                      • How do you motivate those who are not in
tion and identify which efforts will pro-                                                                                            the pool?

duce the greatest energy savings.                          ach organization faces some
                                                                                                                                   • Do employees have opportunities to develop
   It’s far, far cheaper to reduce energy                  unique challenges when
                                                                                                                                     their skills to get into the pool?
                                                           putting together a succes-
consumption than to increase supply.
                                                    sion planning process, but there                                              Everyone may not belong on a succession plan, but
   Through HomePrint, PSE offers a $350
                                                    are two issues that seem to consis-                                        everyone wants to feel valued. By being clear about
rebate toward the homeowner’s cost.
                                                    tently rise to the top. How trans-                                         objectives and process you can minimize potential neg-
(Restrictions     apply.)    Ideally,  the
                                                    parent do you make the process?                                            ative reactions by those not chosen for the talent pool.
HomePrint vendors are home-construc-
                                                    And how far down in the organiza-
tion experts. Perhaps they used to make
                                                    tion do you go to ensure smooth                  CHARLOTTE                 Depth
their living building homes. Now they put
their expertise to work in a related way.
                                                    transitions?                                     STUART                       Most organizations know they need to have talent
   Some pundits are talking about the                                                                                          in the pipeline for top positions, but what about the
“new normal,” claiming recent shifts in                                                                                        next layer of management? In small organizations
consumption are permanent. Others claim                 The phrase “talent pool” is somewhat misleading.                       there are often functions “owned” by one person who
there’s tremendous pent-up demand and               Pools tend to be calm, whereas talent needs are more                       may or may not have a fully qualified back-up.
that consumers are poised to return to              like a river in constant motion that, when conditions                         One question to ask when looking at organization-
buying, once their confidence returns.              are right, can even change course. Here are some issues                    wide succession is whether you have people with the
   Still, unemployment hovering around              to consider:                                                               right skills to step in if those in key roles were to sud-
double digits and constant news about                  • What happens if your talent needs change?                             denly leave.
foreclosures doesn’t build confidence.                   Do you remove people being developed for                                 • Have you identified essential skills for all of
   What does fuel optimism is that people                those positions from the pool?                                             your positions?
are working hard to find new and better                • Do you remove people from the pool if they                               • Do you have people qualified to fill those
ways of doing the things that need to be                 don’t live up to expectations? How do you                                  positions?
done, despite limited resources.                         evaluate and track progress?                                             • Is your development planning aligned with
   The CAMPS grant is part of $16.5 mil-               • How long does someone remain in the pool                                   potential future needs?
lion in grants and loans administered by                 without being promoted?
                                                                                                                                  Growing your own leaders sends positive messages
the     Washington       Department       of            Even if you successfully create a dynamic process                      to your employees, and it will help you prepare your
Commerce. The package is part of the                that ensures you are developing a sufficient number of                     company for the future.
American Recovery and Reinvestment Act              employees for potential openings and promotions, you                          By deciding in advance on transparency and depth
for energy efficiency, clean technology,            still need to manage the people side of the equation.                      issues, you can effectively manage not only your succes-
transportation and bio-energy.                         • Does everyone know who is in the pool?                                sion process but ensure that employees feel good about
   ARRA has been criticized for not focus-             • If so, do employees feel that the process for                         their own career paths.
ing enough on today’s problems. But we                    being chosen for the pool is fair? Is inclusion
think the answer to today’s problems is                   clearly linked to performance and skill sets?                        Charlotte Stuart, Ph.D., SPHR, is the vice president of orga-
figuring out how to plan for tomorrow’s                • What do you do to avoid feelings of entitle-                          nizational performance and development at BECU,
jobs.                                                     ment?                                                                Washington state’s largest credit union.

                                                                                                                                                           The Business Report is mailed monthly to all
                                                      15 South Grady Way, Ste 514, Renton, WA 98057-3217      www.SCBusinessReport.com                     businesses in Auburn, Burien, Covington,
                                                      425.271.9300 ~ Fax 425.271.9301                         Published by Puget Sound Publishing Co.
                                                                                                                                                           Des Moines, Federal Way, Kent, Renton,
                                                                                                                                                           SeaTac and Tukwila. Publisher retains the
  President & Publisher                                       Senior Account Executive                     Reporter                                        right to reject any advertising. Copyright
  Diana Kramer {diana@pugetsoundpublishing.com}               Lisa Bowersock                               Andrew Fickes                                   2010 Puget Sound Publishing Co. All rights
  Vice President / General Manager                            {lisa@pugetsoundpublishing.com}              {andrew@pugetsoundpublishing.com}               reserved. Use or reproduction, in part or
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April 2010                                     THE BUSINESS REPORT                       Serving South King County                                                        Page 5

                                                     P E O P L E                                       O N                  T H E                    M O V E              ■



                                           KENT                                                                    RENTON
                                              Neil Walter Company,                    Christine      Forrey            Penny Bartley was           Elissa Eddie was hired as the
                                           a full-service commercial              was recently promoted to         recently selected to serve   assistant vice president and man-
                                           real estate firm, has                  regional vice president          as the director of the       ager of Key Bank’s new branch in
                                           named Kevin Skillestad                 for PartyLite, direct seller     South        Correctional    the Renton Highlands. Eddie
                                           as a principal in its local            of home ambiance prod-           Entity (SCORE) regional      began with Key Bank in 2007 as
                                           brokerage office.                      ucts.                            jail.                        an operation service manager.

                                           If you or someone you know is moving up the ladder, let us know by calling 425-271-9300 or emailing
                                           news@scbusinessreport.com. Please include a color photo.

■ From page 4
increase turnover, decrease customer
satisfaction and ultimately destroy
the very proportion you were trying
to enhance.
   What you want is a healthy, lean,
agile organization. With a smaller
workforce you can invest in better
training and leverage technology to
increase productivity.

Establish a baseline
    Having fewer employees is not
necessarily better. As you balance
profit per employee, how do you know
if you’ve gone too far? Measuring out-
comes like customer satisfaction,
workload, stress, desire to quit or
stay and requests for transfers can
give you early warning signs and
show you where you need solutions.
Your solutions might include more
efficient procedures, better technolo-
gy or adding more employees.
    Frustratingly, there is no single
proportion of profit per employee
that’s good for all organizations. Start
with your own baseline, then look for
ways to enhance the proportion. Your
baseline should include the outcomes
that let you know how your choices
are affecting your employees and cus-
tomers. The nature of your business
model, your production process, and
the technology you can leverage will
affect your ideal proportion.
    Managing your profit per employ-
ee lets you invest more in a smaller
organization with more stable jobs. It
will give you a buffer for downturns
in the economy. When you get a surge
of new business, it will allow you to
handle more business longer, before
adding more employees. Thus, when
people are able to go back to work,
not only will their employers be
healthier, but people will be happier
in jobs that are more secure.

James Bavendam, Ph.D., is president
and founder of Bavendam Research Inc.
Since 1980 he has helped organizations
reduce their workforce expenses while
enhancing employee engagement and
productivity. More information is avail-
able at www.Bavendam-Research.com.
Page 6                                          THE BUSINESS REPORT              Serving South King County                                                   April 2010

Spending less, doing more in pursuit of fun
BY LISA BOWERSOCK                                                                                                          license. If you want to keep that license you
BUSINESS REPORT STAFF                                                                                                         have to keep flying.”
                                                                                                                                   Ingersoll concedes the economy has

          e may cut back, we                                                                                                     impacted how much pilots are taking
          might find a less                                                                                                              to the skies.
          expensive route, but                                                                                                                  “In 2008 our association
the simple fact is, regardless of                                                                                                             pilots flew almost 1,500
the economy people with pas-                                                                                                                   more hours than they
sions will play and play hard.                                                                                                                  did in 2009. Instead of
    “Win, lose or draw, 90 per-                                                                                                                 flying 10 hours during a
cent of our players are                                                                                                                         soft economy, a pilot
here for entertainment,”                                                                                                                         may only fly five.”
observes Rick Davis,                                                                                                                                His voice comes
president of Freddie’s                                                                                                                             alive, though, as he
Club and Diamond Lil’s                                                                                                                                 remembers his
card rooms. “As the                                                                                                                                      afternoon out-
economy softened                                                                                                                                          ing with his
we felt the downturn                                                                                                                                        grandson.
just like every other                                                                                                                                           “I may
business but people                                                          vive.”                                                                          cut back,
still always want                                                           Then he adds: “Besides, if I                                                        but     I
to have fun.”                                                       can survive the impact the smoking                                                               will
    A New York                                                 ban had on this place, I can survive a lit-
Times/CBS                                                 tle economic pressure.”
News poll in late
2009 indicates Americans are                              Golf in a pinch
spending less but doing more in pursuit of fun. A             “Historically golf has the reputation of being
steady decline in attendance at museums and cul-          recession proof,” said Rolly Leonard, general man-
tural events from 2002 to 2008 turned around and          ager of Washington National Golf Club in Auburn.
started climbing again last year. Movie attendance        But even his club has been feeling the pinch.
was up 5 percent in 2009, and the Walt Disney Co.             “Each club has a bit of a niche and ours is corpo-   n e v e r,
reported that while product sales declined at the         rate events,” Leonard said. The club has experi-         ever give up showing my grandson
company’s theme parks, the number of visitors             enced about an 18 percent decline in corporate,          the snowy, sun-covered mountains
increased by 3 percent.                                   charity and group events.                                from above rather than below.”
    The U.S. Travel Association reports that fewer            But Washington National is aiming for a big
people are travelling for leisure these days but still,   comeback with the UW Men’s Husky Invitational            Dollars for dogs
more than half of U.S. adults expect to take at least     planned for 2010 and the NCAA Women’s                        Whether it’s a bull or bear market,
one non-business trip in coming months. Of the            Tournament in 2011. Leonard is counting on both          workers’ hard-earned money is still
estimated 127 million U.S. active travelers, half         major events to bring out the crowds and “re-intro-      going to the dogs. Last year, $55 bil-
expect to spend the same amount of money on               duce people to this golfing jewel we have right here     lion dollars were invested in our four-
leisure travel services as they did last year. The        in Auburn.”                                              legged and feathered friends.
other half is pretty evenly divided among those               At Foster Golf Links in Tukwila, head profes-            “Dogs and cats have become a part of our fami-
who promise to “spend more” and those who hope to         sional Marty O’Brien thinks the economy may have         ly,” said Lars Wulff , co-owner of Mud Bay Pets, one
“spend less.”                                             actually helped his course. Day-to-day play is sta-      of the local leaders in organic and exotic food and
    At the card tables, Davis notes his business fell     ble and O’Brien speculates that during desperate         accessories for pets.
off 20-30 percent, but he is quick to point out he has    economic times, golf is golf and his green fees are          “If children are young, the puppy is a member of
a business model to weather                               the most affordable in the region.                       the pack,” Wulff said. “If the children have grown
such times.                                                   In the clubhouse, O’Brien has felt the economic      and moved on, pets seem to replace that sense of
    “We don’t just shuffle                                 slowdown with almost a 10 percent drop in               loss.”
and deal cards,” he said.                                      sweaters and other merchandise that are                 But, more than just puppy love has made ani-
“We run a business and                                          priced north of $100.                              mal care one of the most recession proof industries.
one part of a smart busi-                                                                                          According to the Department of Labor, since the
ness plan is economic                                           Flying high but less                               year 2000 spending on pet and animal care servic-
reserves.”                                                           The economy or cost of fuel was the last      es has grown from $22.9 billion to $55 billion in
    Davis pauses as he                                           thing on young Zane’s mind as his grandfa-        2009.
ponders other ways to                                          ther banked their Cirrus SR20 to get a closer           According to Wulff animal life cycles mirror
survive an economy                                        look at the snow-capped Olympic Mountains. In            those of their two-legged companions. Pets are liv-
slow to recover.                                          less than two hours, Zane and grandfather, Bob           ing longer, and it seems owners will do almost any-
“ E c o n o m i c                                         Ingersoll, president of the Boeing Employee Flying       thing to keep their furry companions alive as long
reserves, man-                                            Association, had seen 400 miles of the Puget Sound       as possible,
age revenues                                              Region from a vantage point few get to appreciate.           “Who ever heard of an orthopedic specialist for
and       cut                                                “The economy has affected how much people fly,        not only dogs and cats but birds 10 years ago?”
costs. It’s                                               but not whether they fly.” Ingersoll said.               Wulff asks
the only                                                     “Flying is a passion that gets in your blood,” he         A quick look in the Yellow Pages can help pet
way to                                                    continued. “In addition, we have proficiency stan-       owners find dentists, eye specialists, internists, hip
sur-                                                      dards that must be met to keep a pilot’s                 replacement specialists, and even veterinarians
                                                                                                                   who can’t take away its bite but will remove a dog’s
April 2010                                    THE BUSINESS REPORT             Serving South King County                                                      Page 7

New RTC president healing the wounds
By DAVID SUFFIA                                                                                                              grants they give us because they’re
EXECUTIVE EDITOR                                                                             ■                               hurting too, but we’re planning to
                                                                                                                             seek federal grants and contracts

       teve Hanson took over the helm                                    “From the beginning, I’ve tried to                  that can take up the slack. They’re
       of Renton Technical College a                                                                                         available and they can provide signif-
       few months ago at what might                                       be as positive as I can about the                  icant support for us.”
charitably be called an inauspicious                                                                                             Hanson said RTC hasn’t been as
time.                                                                                                                        aggressive in seeking grants in the
    The previous president was fired.
                                                                          school’s ongoing relationship
                                                                                                                             past, but that will change.
The board of trustees was in turmoil.                                                                                            “Fortunately, the school has
Many in the community were angry.                                         with the community.”                               healthy financial reserves and if we
And the school’s budget was facing                                                                                           can get through these hard times for
                                                                          ~ Steve Hanson,
big cuts.                                                                                                                    a few years, we’ll be okay.
                                                   STEVE HANSON             Renton Technical College president
    “We’ve made quite a bit of                                                                                                   “Our classes are full and we could
progress in healing,” Hanson says.                                                                                           do more if we had more revenue, but
“I’ve heard a lot of negativity about                                                                                        we’re doing the right things for the
                                          for nine years. That led to replace-      active and working hard as part of
what happened here last year, but it’s                                                                                       community in terms of classes,” he
                                          ment of a couple of board members         the settling-down process.
not directed at me so I’m able to con-                                                                                       said.
                                          and angry threats by some civic lead-        “We all want to continue RTC
nect with the community.                                                                                                         RTC is noted for its training in
                                          ers to stop supporting the school with    being the premier college in the
    “A few people are still upset but                                                                                        culinary arts, health care, automotive
                                          donations and other aid.                  region for workforce education.”
most have been able to put the nega-                                                                                         skills and welding.
                                             “From the beginning, I’ve tried to
tivity aside and focus on the positive                                                                                           “In the future, I’d like to see the
                                          be as positive as I can about the         Working to stabilize
so we can move forward.”                                                                                                     school develop satellite centers, espe-
                                          school’s ongoing relationship with the
    RTC is important to South King                                                      With the worst of the turmoil        cially one in downtown Renton, but
                                          community,” said Hanson, who previ-
County as the premier public work-                                                  apparently behind him, Hanson said       that’s a long-term goal,” said Hanson.
                                          ously was president of Spokane
training school in the area, with 4,000                                             he is working to stabilize RTC at a      I’d also like us to attract more inter-
                                          Community College and executive
full-time-equivalent students, 275                                                  time of budget cuts brought on by the    national students.”
                                          vice     president     at    Edmonds
FTE staff and a $32 million annual        Community College.                        ailing economy.                              For RTC this is a time of healing
budget.                                      “A lot of people are open to me            “RTC had years of growth, but        and nurturing. Hanson, who is a mas-
                                          being part of this community. The         we’ve had cuts lately and more likely    ter gardener as well as a seasoned
Damaged image                                                                       to come. But we have a plan for deal-    educator, seems to be at ease in pro-
                                          mayor and City Council are all posi-
   The school’s long-time positive        tive, and I’ve been inducted into         ing with that scenario. Maintaining      moting that process.
image in the community was dam-           Rotary. This school has a strong tradi-   staff and student morale is a big part       “I’m learning something new
aged last year when a fractured five-     tion of being responsive to the com-      of it. We have to cut our budget some-   every day I’m here,” he said. “This is a
member board, appointed by the gov-       munity and we will maintain that.         where but my goal is not to lay any-     really good fit for me. I like every-
ernor, fired Don Bressler, who had           “The board still has five distinct     body off.                                thing about this college and this com-
been the school’s popular president       personalities, but they are very inter-       “Big business is cutting back the    munity.”
Page 8     THE BUSINESS REPORT          Serving South King County                                                  April 2010

Community support helps small Kent farm
                BY SARAH ZUGSCHWERDT                                    feed-a-family program, offering 10 donated shares
                CONTRIBUTOR                                             to families in need, builds the community.
                                                                            The possible malfunction of the Howard Hansen

                        nce farming gets in your blood, like grass      Dam was a looming threat that the Verdis took in
                        stains on overalls, you can’t get it out.       stride, reaching out for support and reorganizing
                                                                        their operation.
                    Kent, known as the “lettuce capital of the world”       They were offered 15 rent-free acres in
                in the 1920s, is now home to only a handful of pro-     Enumclaw where they could move their animals
                fessional farmers. They include Mike and Shelley        and plant some winter crops (Mike and Shelley
                Verdi, owners and operators of Whistling Train          passed along the favor, offering some of their land
                Farm, a 15-acre family farm located between two         to flower farmers ousted from rented land this past
                parallel train tracks just east of Highway 167.         year). Instead of expecting to pick 10 months, they
                    Even when the recession hit, the farm’s busi-       planned for only six, like Snohomish and
                ness stayed steady.                                     Snoqualmie farms that face flooding regularly.
                    “We were worried going into last summer,                “So we just have to kind of change our whole
                because there might be less spending due to the         way of thinking so that we’re not depending on the
                financial crisis. But I guess people have to eat,”      winter income so much; it’s more of like, ‘if we get
                said Shelley, adding, “ … things are looking prom-      it, we get it,’ like the other farmers do,” Shelley
                ising for this year.”                                   explains.
                    Shelley grew up fantasizing about farm life.            Last year was Shelley’s final graphic design
                Discouraged by school counselors, she became a          stint (she’d continued on one project—the local
                freelance graphic designer instead, still gravitating   Farm Guide), but she drives a school bus.
                to the green side of things. After attending a
                Seattle Tilth workshop on Community Supported           A niche for quality
                Agriculture (CSA), she went home, turned her                Competition is as far as Fall City, Seattle or
                backyard into a mini-farm, and started selling          Carnation – there simply is no other local CSA pro-
                weekly “shares” of her harvest to co-workers.           gram.
                    Enter Mike, a lifetime farmer raised on 25 acres        “People come from about a 20-minute radius to
                of farm land where the old Bon Marche warehouse         pick up their produce here. We have long-time sub-
                sat near Southcenter. His mother, Pascualina, was       scribers from Burien, Maple Valley, Renton,
                known as the “Queen of the Market” at Seattle’s         Auburn, Enumclaw, Federal Way, and Kent,” says
                Pike Place Market. Mike continued the family tra-       Shelley, “I suppose there is some competition at the
                dition on 50 acres of Snohomish ground with his         farmers markets, but we have a niche there as
                late wife.                                              well.”
                    Mike and Shelley met at a farm-stand display            The “niche” is repeat customers, lured back by
                seminar Mike was teaching. Their courtship even-        quality, freshness, and unusual varieties (120
                tually led Mike to move south, just miles from his      throughout the year). Because of their size, Mike
                childhood home, next door to Shelley’s house and        explains, they are able pick the night before or the
                burgeoning CSA business.                                morning of, unlike larger operations that pick
                    The 15 acres of land he rented between two          when workers are available, up to three days in
                train tracks were full of blackberry bushes and         advance, storing their produce in refrigerated
                beer bottles, remnants of its former residents.         trucks.
                Undeterred, Mike “plowed and tilled and plowed              Consequently Mike and Shelley often hear:
                and tilled” (as organic farmers, they don’t use         “Yeah, I could have got that over there, but these
                chemicals). After three years of farming, the pair—     are so nice!” or “What was that lettuce I had last
                and their endeavors—“got hitched.”                      week? I’d really like some more.”
                                                                            Their size also allows quick response to
                From 30 to 200 members
                                                                        requests. The seasonal planting list comes in large
                    Today Whistling Train Farm boasts the family        part from feedback on the CSA signup sheet and
                home, three greenhouses, various planting fields,       restaurant requests; since Shelley and Mike plan,
                and several rotating sheds, pens and storage areas,     order, and plant the seeds, lead time is significant-
                as well as the vegetables, animals, and children        ly reduced and customers are happier faster.
                (Della, 7, and Cosmo, 5, round out the Verdi bunch).        Another advantage is the community.
                Shelley’s original 30-family CSA has grown to 200           Last year the Verdis hired out their tomato
                subscribers, accounting for two-thirds of the farm’s    patch. It wasn’t done properly, meaning no toma-
                business.                                               toes for subscribers. So Shelley sent out an e-mail,
                    The final third of farm income comes from farm-     detailing the situation. The average response was,
                ers market sales. During the summer, the Verdis         “Well, do you want some of ours then?” Many sub-
                attend three weekly; in addition to individual cus-     scribers have home gardens as well, explain the
                tomers, many restaurants buy their produce at the       Verdis.
                markets. Less than five percent of farm income              For CSA members, travelling to the Verdi farm,
                comes from meat sales (some customers are vege-         seeing how hard they work (up to 18-hour days in
                tarians except for Shelley and Mike’s bacon), which     summer) and how much pride they take in their
                is part-hobby for Shelley.                              produce, the “community” in Community
                    Their egg sales and pick-your-own flowers, peas,    Supported Agriculture can’t help but be cultivated.
                and beans are an added value to subscribers, build-         And where the community is, support is not far
                ing customer loyalty, not their pocketbook. Their       behind.

                THE BUSINESS REPORT /
                SARAH ZUGSCHWERDT                       What is Community Supported Agriculture (CSA)?
                Top, Mike and Shelley Verdi, own-
                ers and operators of Whistling          CSA farms provide weekly deliveries of sustainably-grown produce
                Train Farm, one of the few com-         to their members throughout the growing season. Members pay a
                mercial farms that remain in
                                                        subscription fee, which allows them not only to buy the food but
                Kent. Middle, Rows of leeks grow-
                ing heartily. Bottom, Several           become involved in the ecological and human community that sup-
                chickens call Whistling Train Farm      ports the farm. For more about Whistling Train Farm, and to read the
                home, including the closest, a
                Black Laced Red Wyandotte. The
                                                        farm blog, visit www.whistlingtrainfarm.com. Subscriptions for
                Whistling Train Farm gets its name      summer shares are taken through June.
                from the trains that parallel it.
April 2010                                  THE BUSINESS REPORT              Serving South King County                                                        Page 9

■ From page 1

   “Home ownership afford-
    ability is at a peak right
    now with home prices
    depressed and loan rates at
    an extreme low point, and
    that should help foster a
    rebound in the market.
    Right now it’s the economic
    uncertainty that’s holding
                                                                                      THE BUSINESS REPORT / DANA E. NEUTS        THE BUSINESS REPORT / DANA E. NEUTS
    back a real estate recovery.”         Sales associate Lisa Wiscomb displays some of the ornamental shrubs at            Lacie Adkins arranges flats of flowers
                                          the Renton McLendon Garden Center on Rainier Avenue.                              at Carpinito Brothers.
      ~ Scott Gaspard,
        First Savings Bank Northwest                                     raised beds to planting        growers are popular this       toes, lettuce, bush cucum-
                                          Gardening                      fruit trees and “cold crops”
                                                                         like cabbage, cauliflower
                                                                                                        year, as are raised bed
                                                                                                        kits, garden tools and any-
                                                                                                                                       bers and bush zucchini.
                                                                                                                                       Dwarf fruit trees and
Banks on watch list
                                          ■ From page 1                  and lettuce. Even before       thing garden-related. As       columnar apples are also a
                                                                         the     end    of    March,    one of the garden store’s      big hit this year, ideal for
   Valley Bank’s Miller agrees, pre-
                                          tant,” she said. “People are   McLendon saw strong            buyers, Sherbon said she       planting in small spaces
dicting several more local banks like-
                                          more into ‘green’ and          sales of onion sets, ground    was initially cautious         or on a patio or deck. Seed
ly will fail in the coming year.
                                          spending more time at          cover, fuchsia starts and      when placing her early         sales are also up.
   “I think the local banking land-
                                          home.”                         Daphne shrubs. In addi-        orders this year. However,
scape will look different by the end of                                                                                                    What’s next for the
                                             This is particularly        tion, customers were ask-      due to higher sales, she’s
2010. It’s scary right now and several                                                                                                 garden            industry?
                                          true of those who have         ing for tomato plants and      had to reorder frequently,
local banks are in trouble.                                                                                                            Branches’ owner Steve
                                          never gardened before.         geraniums before they          which is a good problem to
Washington is one of the states most                                                                                                   Jensen said it is out of
                                          They are more environ-         were available.                have, she noted.
affected by the real estate downturn,                                                                                                  anyone’s hands.
                                          mentally involved than in         “People want gerani-           Paul Farrington of
and we have an inordinate number of                                                                                                        “The economy for the
                                          the      past,     Sherbon     ums now,” said Sherbon.        Minter’s        Earlington
banks on the federal watch list of                                                                                                     last several years has
                                          explained, and the early       “And they’re bugging the       Greenhouse reported that
troubled banks.                                                                                                                        been second to the weath-
                                          spring inspired them to        heck out of me for toma-       his customers have been
   “You can spot the banks with prob-                                                                                                  er,” Jensen said. “The
                                          get started with every-        toes already.”                 buying a lot of hanging
lems because they are offering higher                                                                                                  future changes depend on
                                          thing from three-and-a-           Along with tomatoes,        baskets for growing veg-
than average CD rates to try to bol-
                                          half-inch herb starts and      Top Turvy tomato plant         etables, including toma-       the weather.”
ster their cash positions; they aren’t
making new loans; and they have
shrinking loan portfolios.”
   Miller predicts a couple of local
banks “can’t last much longer” and
will be bought up by other banks by
the end of the year. Other weak banks
will pull back by selling some of their
branches. Oregon’s Umpqua Bank                                                                             Simple. Quick. Cost Effective.
already has moved into the area, buy-
ing up two troubled banks.
   Miller said Valley Bank, which is                                                          PSC offers a wide variety of waste
primarily a commercial lender, is
doing well despite the downturn and                                                           services to the Northwest.
“we’re swelling our deposits as some
accounts are moving away from
banks that are in trouble.”                                                                                  Call us for:
   Even so, Miller says it’s a chal-
lenge because “healthy businesses                                                                            > Hazardous/Non-hazardous
are not borrowing money because of                                                                             Waste Disposal
the poor economy, and we can’t lend                                                                          > Recycling
to those businesses that are in trou-
ble.”                                                                                                        > Transportation
                                                                                                             > Lab Packing
                                                                                                             > E-Waste

                                                                                           PSC provides complimentary inventories and quotations.

                                                                                                People. Performance. Pride. Promise.
                                                                                                                       PSC Environmental Services
                                                                                                                       18000 72nd Avenue S., Suite 217
                                                                                                                       Kent,WA 98032
                                                                                                                       P: 800.228.7872
                                                                                                                       P: 425.227.0311
                                                                                                                       F: 425.204.7164
Page 10                                                THE BUSINESS REPORT                       Serving South King County                                                                 April 2010

   Briefs                                                           Olde Renton Book                                                  Monday through Saturday, and 11 a.m. to 5 p.m.,
   ■ From page 2
                                                                    Exchange opens
                                                                        Olde Renton Book Exchange at 227 Wells Ave.                   Quantum re-locates from Tukwila
                                                                    S. recently opened in a 1,664-square-foot space,
                                                                                                                                          Quantum Engineering and Development, a
   The Balanced Athlete                                             featuring approximately 20,000 used books cover-
                                                                                                                                      provider of more than $45 million in energy and
                                                                    ing fiction, collectible, antique, children’s, and
   moves to The Landing                                             non-fiction.
                                                                                                                                      water conservation projects to public and private
                                                                                                                                      clients since 1999, recently moved its Tukwila
      Eric Sach, owner of The Balanced Athlete at                       Items in the store are priced at a third of the
                                                                                                                                      offices to downtown Renton at 222 Williams Ave.
   213 First Ave. S. in Kent, plans to move his store               cover price. The store, owned by Dacia Hanson, is
                                                                                                                                      S., Suite 100.
   to 800 N. 10th Place, Suite F, at The Landing. The               an affiliate of two other stores in Issaquah and
                                                                                                                                          The company moved to gain more space and to
   store will open the weekend of April 10-11, in                   Redmond. Customers receive credits in exchange
                                                                                                                                      leave the flood zone along the Green River on
                                                                    for books. Credits may be used at any of the three
   time for the Seahawks 12K run at The Landing.                                                                                      Interurban Avenue South. The company is in the
                                                                    stores.      Hanson       will     also     accept
      The new store (next to Vino) will encompass                                                                                     process of hiring two additional employees.
                                                                    exchanges of DVDs, CDs, audio books, and comic
   2,300 square feet. Sach says the multifamily
                                                                    books.                                                            When you have news about your company or organi-
   housing at The Landing coupled with the eating,                      “Because our stock is constantly changing                     zation, send us an email or give us a call. News about
   drinking, and retail shopping experience fits                    everyday, you’re going to see something different                 personnel moves, new offices, expansion or new
   more with his shop’s demographic.                                everyday,” Hanson said.                                           products or services is welcome. Call us at 425-271-
      “I’m taking the business to the next level,” he                   The store phone number is 425-430-BOOK                        9300 or send an email to news@scbusiness-
   says.                                                            (2665). Store hours are from 10 a.m.-7 p.m.,                      report.com. We want to hear from you.

    ■     NEW SOUTH COUNTY BUSINESS LICENSES                                                                                                                                                     ■

City of Auburn                                    148th St., Burien, WA, Restaurant
                                                  Rybu Music, Burien School of Music and
                                                                                                     Educational Services
                                                                                                     Soto’s S Landscaping, 2406 SW 334th Pl Apt G-
                                                                                                                                                         98057, General Automotive Repair
                                                                                                                                                         Fratelli Cleaning Services, 5100 Talbot Pl S,
Auto Import Direct LLC, 106 12th St SE #102,      Arts, 15315 8th Ave. S.W., Burien, WA, Music       16, Federal Way, WA 98023, Personal Services        Renton, 98055, Janitorial Services
Auburn WA 98002                                   Lessons and Art Classes                            Teriyaki House, 1608 SW Dash Point Rd,              Guaranty Autos, 1601 E Valley Rd, Renton,
Bizzy Biddn LLC, 4702 Mill Pond Dr SE #505,                                                          Federal Way, WA 98023, Restaurants- Take Out        98057, All Other Personal Services
Auburn WA 98092                                   City of Federal Way                                Victorious Lives LLC DBA Victory Get Fit
                                                                                                                                                         Holland Holdings Ii Crestwood LLC, 4600
By Design Engineering, 1205 68th St SE,                                                              Club, 34016 9th Ave S D-5, Federal Way, WA
                                                  1st Security Financial Corp, 34004 16th Ave S                                                          Davis Ave S, Renton, 98055, Residential Property
Auburn WA 98092                                                                                      98003, Health Services
Evergreen Flowers, 1520 Pike St NW #4,            Ste. 100, Federal Way, WA 98003, Non-Depository-                                                       Managers
Sumner WA 98390                                   Mortgage Bankers/Brokers
                                                  All Tan, 32018 23rd Ave S Ste. A, Federal Way,
                                                                                                     City of Kent                                        Intervision Consulting, 4216 NE 20th St,
                                                                                                                                                         Renton, 98059, Administrative Management And
Express Billing And Management, 1718 22nd
St NE #14, Auburn WA 98002                        WA 98003, Personal Srvc.-Beauty Shops              Bron Tapes Of Washington, 6970 S. 220th St.,        Jackson’s #632, 17941 108th Ave SE, Renton,
                                                  Artistic Gardening, 34425 Pacific Hwy S,           Kent WA, Press Sensitive Tape                       98055, Gasoline Stations With Convenience
Fastening Solutions LLC, 1508 O St SW #Bld 4
                                                  Federal Way, WA 98003, Membership Org.-            First America Title Insurance Co., 24722
102, Auburn WA 98001                                                                                                                                     JFK Studios, 1133 Lake Washington Blvd N,
                                                  Religious Organizations                            104th Ave. S.E. Ste. 100, Kent WA, Title Services
Fedex Trade Networks, 2820 B St NW #101,                                                                                                                 Renton, 98056, Photography Studios, Portrait
                                                  B Fabulous U, 34713 14th Pl SW, Federal Way,       India Combo, 24023 104th Ave. S.E., Kent WA,
Auburn, WA                                                                                                                                               Kelley Cakes, 281 SW 41st St, Renton, 98057, All
                                                  WA 98023, Personal Services                        Indian Restaurant
Jagdish Singh, 3412 C Ct SE, Bonney Lake WA                                                                                                              Other Personal Services
                                                  Bangkok Thai Restaurant LLC, 31509 Pacific         Jang Soo Tofu Restaurant, 18230 East Valley
98391                                                                                                                                                    Krush Couture, 717 NE 44th St, Renton, 98056,
                                                  Hwy S, Federal Way, WA 98003, Rest.-Dine In        Hwy. S. Ste. 166, Kent WA, Korean Tofu Soup
Johnson Gregory And Joyce, 26727 142nd Ave
                                                  Best Equipment Service, 28830 14th Ct S,           Restaurant                                          Family Clothing Stores
SE, Kent WA 98042
                                                  Federal Way, WA 98003, Contr.- Electrical Work     Kim Leung, PLLC, 302 Washington Ave. S., Kent       Lit Sign Manufacturing LLC, 2601 NE 12th St,
Kiket Bay Associates LLC, 2106 E Main St,
                                                  Best Euro Construction LLC, 216 S 358th St,        WA, Dental Clinic                                   Renton, 98056, Sign Manufacturing
Auburn WA 98002
                                                  Federal Way, WA 98003, Contr.- General Building    Kim’s Nails, 25634 102nd Pl. S.E., Kent WA,         Lo’s Cotton Candy, 452 Tacoma Ave NE, Renton,
Legendary Doughnuts, 1410 Lake Tapps Pkwy
                                                  Bonanza Cafe, 27205 Pacific Hwy S, Federal         Nails Salon                                         98056, Mobile Food Services
SE #H104, Bonney Lake WA 98391
                                                  Way, WA 98032, Restaurants- Dine In                Mistras Group Inc.-Services Division, 7820 S.       Mait’s Nail Spa (New Ownership), 205 Sunset
Liga Latina De Washington, Auburn WA 98002
                                                  Cencon Corp DBA H&R Block, 31875 Gateway           210th St. Ste. 110, Kent WA, Non-Destructive
Masterline Inc, 3702 West Valley Hwy N #100,                                                                                                             Blvd N, Renton, 98057, Nail Salons
                                                  Center Blvd S, Federal Way, WA 98003,              Testing
Kent WA 98001                                                                                                                                            My Fitness (New Ownership), 10728 SE Carr
                                                  Accounting/Auditing/Bookkeeping                    Mr. Taco, 18010 East Valley Hwy. S., Kent WA,
My Spot At The Station, 110 2nd St SW #125,                                                          Mexican Food-Taco Truck                             Rd, Renton, 98055, Fitness/Recreational Sport
Auburn WA 98001                                   Church Of Love, 30817 Pacific Hwy S, Federal
                                                                                                     Pacific Metal Fabrication, Inc., 833 1st Ave. S.,   NW Arpwave LLC @ My Fitness, 10728 SE
Northwest Cyber Security Professionals,           Way, WA 98003, Membership Org.- Religious
                                                                                                     Kent WA, Metal Fabrication                          Carr Rd, Renton, 98055, All Other Personal
1507 64th St SE, Auburn WA 98092                  Organizations
                                                  Da-Vi Nails #3794, 34520 16th Ave S, Federal       Qliance Medical Group of Washington, 521            Services
Northwest Hydra-Line Acquisition Co Inc, 18                                                          2nd Pl. N. Ste. 103, Kent WA, Medical               Old Renton Book Exchange, 227 Wells Ave S,
42nd St NW, Auburn WA 98001                       Way, WA 98003, Personal Srvc.- Beauty Shops
                                                  FWPS Internet Academy, 31455 28th Ave S,           Rose Law Offices, 1019 W. James St. Ste. 110,       Renton, 98057, Used Merchandise Stores
Perfect Auto Tire Service, 102 Auburn Way N,                                                         Kent WA, Law Office
                                                  Federal Way, WA 98003, Educational Services                                                            Painless Clinic, 947 Powell Ave SW, Renton,
Auburn WA 98092                                                                                      Safway Services, LLC, 8810 S. 208th St., Kent
Positive Vibes, 1101 Supermall Way SW #1341,      Gamestop #4441, 1933 S Commons, Federal Way,                                                           98057, Offices Of Physicians (Except
                                                  WA 98003, Retail Miscellaneous                     WA, Sell, Rent, Erect And Dismantle Scaffolding     Reality Key Corporation, 1089 Lake
Auburn, WA                                                                                           Sanatan Dharm Mandir, 27123 104th Ave. S.E.,
Proper British Bacon, 621 Auburn Way S,           Gamestop #6124, 34520 16th Ave S, Federal Way,                                                         Washington Blvd N, Renton, 98056, Other Direct
                                                                                                     Kent WA, Praying Meditation, Educating Kids
Enumclaw WA 98022                                 WA 98003, Retail Miscellaneous                                                                         Selling Establish
                                                                                                     Santana’s Health And Fitness, 23424 Pacific
Rainier Firearms Instruction, 4210 Auburn         Gamestop #762, 31840 Pacific Hwy S Ste. B,                                                             Renton Round Table #0481 (New
                                                                                                     Hwy. S., Kent WA, Personal Training And
Way N #5, Auburn WA 98002                         Federal Way, WA 98003, Retail Miscellaneous                                                            Ownership), 302 SW 43rd St, Renton, 98057,
                                                                                                     Nutrition Education
Redbox Automated Retail LLC - 1302 8th,           Global Financial Strategy & DX Connect,
                                                                                                     Sunny Valley Wheat Free, 7032 S. 188th St.,         Limited-Service Restaurants
1302 8th St NE, Auburn, WA                        4623 SW 330th Ct, Federal Way, WA 98023,
                                                                                                     Kent WA, Gluten-Free Baked Goods                    Ross Painting, 14044 Se 159th Pl, Renton,
Redbox Automated Retail LLC - 1406 Ltp,           Personal Services
                                                                                                     Supercuts/JMD Enterprises, 25611 104th Ave.         98058, Painting And Wall Covering Con
1406 Lake Tapps Pkwy SE, Auburn, WA               Gonzales Consulting Services Inc, 32125 32nd
                                                                                                     S.E., Kent WA, Cutting Hair                         Salon Alex, 202 SW 43rd St, Renton, 98057,
Rhino Linings Of Auburn, 1501 15th St NW,         Ave S, Federal Way, WA 98001, Business Services
                                                                                                     Thai And American Express Cuisine, 6751 S.          Beauty Salons
Enumclaw WA 98022                                 Grand Peking, 1706 S 320th St Ste. L, Federal
                                                                                                     216th St., Kent WA, Restaurant                      Scott Donogh Homes Inc, 5500 NE 1st Pl,
Scott Performance, 4054 Auburn Way N #1,          Way, WA 98003, Restaurants-Dine In
                                                                                                     West Coast Wireless, 26220 116th Ave. S.E. Ste.
                                                  Heaven Sent Guardianship Services LLC,                                                                 Renton, 98059, New Single-Family Housing Cons
Kent WA 98042                                                                                        102, Kent WA, Cell Phones
Solar Reflections, 3108 A St SE #C, Auburn, WA    1645 S 288th St Unit 101, Federal Way, WA                                                              Sea Of Stars Foundation, 1089 Lake
                                                                                                     YL Studio, Inc., 25607 101st Ave. S.E. Ste. A,
Thermaline Inc, 1302 W Main St #25, Auburn WA     98003, Professional Services                                                                           Washington Blvd N, Renton, 98056, Custom
                                                                                                     Kent WA, Photographic Studio
98001                                             Hireahug.Com, 2111 SW 352nd St Apt 184,                                                                Computer Programming
                                                                                                     Yucateco Restaurant, 26124 Pacific Hwy. S. Ste.
Top Notch Tactical, 11120 SE 295th St, Auburn     Federal Way, WA 98023, Retail Misc.-Non Store                                                          Sharp Graphics, 4215 SE 3rd St, Renton, 98059,
                                                                                                     A, Kent WA, Family Mexican Restaurant, Fast
WA 98092                                          Retailers                                          Food Mexican Restaurant                             Graphic Design Services
                                                  Hollywood Tan, 2500 SW 336th St Ste. D,                                                                Silver Bow Petcare & Silver Bow
                                                  Federal Way, WA 98023, Personal Services
City of Burien                                    Marc-Anthony Chiropractic Clinic, 32123 1st        City of Renton                                      Productions, 375 Union Ave SE, Renton, 98059,
                                                                                                     4 Pilots, 1120 N 38th St, Renton, 98056, Flight     Photography Studios
Alameen, 630 S.W. 153rd St., Burien, WA 98166,    Ave S Ste. A-1, Federal Way, WA 98003, Health
Grocery Store                                     Srvc.-Offices/Clinics Of Medical Doctors           Training                                            Sim’s Learning Ladder, 6735 SE 4th St,
Alliance Auto Care, 14555 1st Ave. S. Bld. B,     Merrill Lynch Pierce Fenner & Smith Inc,           Advance Backflow Testing, 13020 SE 151st St,        Renton, 98059, Child Day Care Services
Burien, WA 98168, Repair and Maintenance          32001 32nd Ave S Ste. 330, Federal Way, WA         Renton, 98058, All Other Professional               SPB-Seattle Trader, 3600 Lind Ave SW, Renton,
Arch Accounting and Tax Services, PLLC,           98003, Investment-Advice & Holding Services        Arijit Mahalanabis, 5127 NE 4th Pl, Renton,         98057, New Car Dealers
201 S.W. 153rd St., Burien, WA 98166, CPA Firm    Print Marketing Now, 2347 SW 338th St,             98059, Educational Support Services                 Tarocake.Com LLC, 281 SW 41st St, Renton,
El Pique Restaurant, LLC, 14445 Ambaum            Federal Way, WA 98023, Business Srvc.-             Blue Venturi LLC, 3001 Mountain View Ave N,         98057, Baked Goods Stores
Blvd. S.W., Burien, WA 98166, Restaurant-Bar      Mailing/Reproduction/Commercial Art                Renton, 98056, Employment Placement Agencies        Tiffin Quality Assurance, 3811 NE 3rd Ct,
Griffin Law, 445 S.W. 152nd St., Burien, WA       Queenia’s Flowers, 1928-B S Commons Space                                                              Renton, 98056, Custom Computer Programming
                                                                                                     Cabana Club LLC, 3650 E Valley Rd, Renton,
98166, Attorney                                   K-55, Federal Way, WA 98003, Retail Misc.                                                              TJ Electrics, 4034 NE 9th Pl, Renton, 98056,
                                                                                                     98057, Drinking Places (Alcoholic Bev
Huff Motorsports, 15821 1st Ave. S., Burien, WA   Reliable Credit Association Inc, 34303 Pacific                                                         Electrical Contractors
                                                                                                     Caffe Felice (Landing), 815 N 10th St, Renton,
98148, Motorcycle Parts and Service               Hwy S Ste. 120, Federal Way, WA 98003, Business
                                                                                                     98057, Snack And Nonalcoholic Beverag               Vino Restaurant (New Ownership), 212 S 3rd
Mama Ducks Child Care, 13052 8th Ave. S.,         Srvc.-Consumer Credit Services
                                                                                                     Carlise Spring Bath & Body, 403 Taylor Pl NW,       St, Renton, 98057, Full-Service Restaurants
Burien, WA 98168, Family Home Daycare             Rnd Sign And Design LLC, 34737 27th Ave SW,
Moulin De Bley, LLC, CC’s Lounge, 635 S.W.        Federal Way, WA 98023, Contr.- Special Trade       Renton, 98057, Cosmetics, Beauty Supplies           Vista Home Childcare, 3418 Main Ave S,
152nd St., Burien, WA 98148, Restaurant and       Seattle Tours & Etc DBA Blue For Hire,             Dave Mckinney Consulting, 11101 SE 168th            Renton, 98055, Child Day Care Services
Lounge                                            33514 39th Ave S, Federal Way, WA 98001,           St, Renton, 98055, Administrative Management        WM Lofgren, 2205 Lyons Ave NE, Renton, 98059,
Pro Se University, PS, 415 S.W. 152nd St.,        Recreational Services                              Ellis Pro Media LLC, 1012 N 28th Pl, Renton,        Interior Design Services
Burien, WA 98166, Legal Services                  SEIU Healthcare NW Training Partnership,           98056, Graphic Design Services                      Worldwide Trading & Distribution, 9627 S
Red Fish Grill, LLC, Piranha Joe’s, 180 S.W.      181 S 333rd St Ste. 130, Federal Way, WA 98003,    Evol Automotive, 235 Airport Way S, Renton,         194th St, Renton, 98055, Electronic Shopping
April 2010                                          THE BUSINESS REPORT            Serving South King County                                                                        Page 11

Grant will assist CAMPS in
energy innovation market                       wind and solar markets.
BUSINESS REPORT STAFF                             Manufacturers within CAMPS
                                               have identified a niche in the after-

T   he     Center     for   Advanced
    Manufacturing Puget Sound
(CAMPS), a non-profit supporting
                                               market opportunities of wind and
                                               solar, namely maintenance, repair,
                                               and operating parts for large wind
small to mid-sized manufacturers,              turbines and solar panels.
received a $1 million grant from the              A large part of the grant will sup-
Washington State Department of                 port certification and quality control
Commerce to support efforts by its             processes, reengineering, manufac-
consortium of companies in clean               turing capabilities, and skills assess-
energy innovation.                             ment.
   The grant was announced March                  McLaughlin said CAMPS expects
30 as part of $16.5 million in grants          companies involved in solar and wind
and loans from the American
                                               energy markets to create or retain
Recovery and Reinvestment Act for
                                               212 jobs over the next three years.
energy efficiency, clean technology,
                                                  Cory Plantenberg, energy program
transportation, and bio-energy pro-
                                               manager with the state Department
grams throughout the state.
                                               of Commerce, said CAMPS scored
   CAMPS was one of 13 recipients
                                               very high on its application in the
in the state out of 47 applicants. It
applied for grant money on Feb. 1. A           categories of project plan, project
contract with the state will be negoti-        team, grant match, job creation, and
ated and signed by mid-April. Grant            energy savings.
funding must be used by December                  McLaughlin said 14 companies
2011.                                          within CAMPS contributed a total of
   “The manufacturers are really cel-          $3.1 million to match the $1 million
ebrating this,” said Tom McLaughlin,           grant. The department requires a
CAMPS executive director. “This                minimal 1-to-1 match.
grant will enable smaller manufac-                McLaughlin        suggested     the
turers to diversify and give compa-            CAMPS application was funded
nies already in the door [of clean             because of the organization’s “out-of-
energy] more leverage.”                        the-box thinking.”
   McLaughlin said the grant would                “[The department] recognized the
essentially help regional manufactur-          importance of manufacturing,” he
ers to retool and diversify into the           said.

             Physical Therapy
               & Chiropractic
                                Single Source
                        Multiple Advantages
               Treating work-related injuries and
                providing physical therapy often
                                go hand in hand.

        Typically, however, those two services
             aren’t even under the same roof.
        U.S. HealthWorks follows a different approach– with fully
               integrated facilities where physicians and physical
                                         therapists work together.
       As a result, employees and third party payors enjoy all the
         convenience and efficiencies of one visit....at one place.
                                                                                 You want healthier, more productive employees. We can help.
                                       Our coordinated approach                  No insurance? No problem. Ask about our Low Cost Healthcare Program. Most major insurances accepted.
                                           helps speed recovery.
                                                                                   Federal Way                            Tukwila                                Kent
                                                                                   1300 South 320th St.                   200 Andover East, Suite 8              24031 104th Ave. SE
                                                                                   Federal Way, WA 98003                  Tukwila, WA 98188                      Kent, WA 98030
                                                                                   Phone: (253) 839-2727                  Phone: (206) 575-3136                  Phone: (253) 852-1824
                                                                                   Fax: (253) 839-6081                    Fax: (206) 575-7657                    Fax: (253) 859-5139

                                                                                   Clinic Hours:                          Clinic Hours:                          Clinic Hours:
                                                                                   Monday - Friday, 8am to 7pm            Monday - Friday, 7am to 8pm            Monday - Friday, 8am to 7pm
                                                                                   Saturdays, 9am to 5pm                  Saturday and Sunday,                   Saturday, 10am to 4pm
                                                                                   Sundays, 10am to 4pm                   9am to 5pm                             Physical Therapy:
                                                                                   Physical Therapy:                      Physical Therapy:                      By Appointment Only -
                                                                                   By Appointment Only - call for hours   By Appointment Only - call for hours   call for hours
             Our Resources are National. Our Strength is Local.
Page 12                                       THE BUSINESS REPORT            Serving South King County                                                  April 2010

Keator seen as 'energizer' for DT Auburn
Auburn Downtown                           space.                                   the site, including a Google map loca-   Auburn Supermall, Keator wants to
                                             Keator, former director of market-    tor. A “Hot Deals” link on the home      ensure people don’t forget about
108 S. Division St., Ste. C               ing for the Renton Chamber of            page will highlight special sales and    downtown.
253-939-3982                              Commerce, believes Auburn is des-        special events at local businesses. If      Ruth Stover, owner of Corestar
                                          tined for the same economic evolution    businesses already have their own        Pilates at 205 E. Main St., said she’s
www.auburndt.org                          that’s happening in Renton.              Web site, Keator encourages them to      encouraged by the things that Keator
                                             Her first plan of action was re-      link with the association page—creat-    has had to say.
                                          branding the 20-year-old non-profit      ing cross promotion and synergy.            “I like that she’s not afraid to roll
                                          as an organization overseeing an his-        “This is the minimum they            up her sleeves and get things done,”
                                          toric downtown and city center.          deserve,” she said.                      said Stover. “She seems like someone

          ith a friendly demeanor and
          a     go-getter     attitude,      “I’m responding to the needs of all       Keator is also designing a new       who talks to people at all different
          Kathleen Keator, Auburn         downtown businesses, including           downtown business guide directory, to    levels. Her vision focuses on the posi-
Downtown Association executive            retail and service,” she says.           be distributed by mid-May.               tive, not on the negative.”
director since early January, has been       Keator is a voice for upwards of          Keator has set a goal of building       Stover said that before Keator, she
visiting downtown businesses to show      200 businesses within a 10-block         strong partnerships with the cham-       was “never clear” about the down-
she’s here for them and that things       radius. With the emergence of            ber of commerce, city officials, parks   town association’s direction “and
are looking up.                           Auburn Junction, she said that num-      and recreation department, and the       never felt I had a voice with it. I did-
    “Economic development in the          ber could potentially jump to 500.       Auburn Arts Commission.                  n’t know how the decisions were
downtown is alive and well,” she said.       Keator established a new associa-         With downtown competing for          made,” she said. “What I appreciate
Auburn “has such great people. It         tion Web site, giving businesses the     attention with the Muckleshoot           about [Keator] is that she addressed
deserves this economic boost.”            opportunity to have their own page at    Casino, Emerald Downs, and the           those things.”
    Mayor Pete Lewis said he has
monthly meetings with Keator.
    “She’s going to be the ‘Energizer
Bunny’ for the downtown associa-
tion,” he said.
    The recent opening of the 1 Main
office complex at the corner of Main
Street and South Division is a cata-
lyst for things to come, promised
    The buildings that are empty now
are empty for good reason, she said.
    “They’re going to be torn down for
    She’s referring to the city’s plans
for Auburn Junction—a future mixed-
use development encompassing
retail, restaurant, office, and living

PSE announces CFL
bulb drive – Sets
mark at 50,000 bulbs

P    uget Sound Energy is recruiting
     local businesses with 20 or more
employees to participate in a recy-
cling drive for burnt-out compact flu-
orescent light (CFL) bulbs. Qualifying
companies can sign up to receive a
free CFL bulb collection box for their
    Employees are encouraged to
gather burnt-out CFL bulbs from
their homes and from friends and
family and properly recycle them free
of charge. Once full, the collection
boxes can be closed and shipped to
PSE’s local partner recycling facility
using the pre-paid shipping label
included with the box. PSE’s goal is to
recycle 50,000 bulbs before the end of
the year.
    Though safe to use in the home,
CFL bulbs contain trace amounts of
mercury, and cannot be disposed of in
household garbage or recycling bins.
ENERGY STAR® qualified CFL
bulbs use 75 percent less energy and
last up to 10 times longer than incan-
descent lighting. PSE offers instant
discounts at participating retail loca-
tions throughout its electric service
    For more information or to sign up
for PSE’s CFL Bulb Drive, visit
PSE.com/BulbDrive        or     e-mail

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