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					ACHE 2012 Update
Vision
The vision of the American College of
Healthcare Executives is to be the premier
professional society for healthcare
executives dedicated to improving
healthcare delivery.




                                             2
Mission
The mission of the American College of
Healthcare Executives is to advance our
members and healthcare management
excellence.




                                          3
Values
• Integrity. We advocate and emulate
  high ethical conduct in all we do.

• Lifelong Learning. We recognize
  lifelong learning is essential to our ability
  to innovate and continually improve
  ourselves, our organizations and our
  profession.

                                                  4
Values
• Leadership. We lead through example
  and mentoring, and recognize caring must
  be a cornerstone of our professional
  interactions.

• Diversity. We advocate inclusion and
  embrace the differences of those with
  whom we work and the communities
  we serve.
                                             5
2012-2014 Strategic Plan
Goal Areas
 • Membership
 • Knowledge
 • Career Advancement
 • Leadership
 • Service Excellence




                           6
Membership
To exceed our members’ expectations
through enhancements to our credentialing
program, chapter development and other
programmatic changes that add strategic
value




                                            7
Membership
• 43,033 members,
  including 4,817 Student
                                  26%
  Associates*                           Fellows
• 34,989 Members and                    Members
  Fellows*                  74%




 *As of 1/01/12




                                            8
Membership
Chapter Activity
  • 81 chapters
  • In 2011
      More than 900 chapter events (18% increase)
      More than 52,000 attendees (16.5% increase)
      More than 176,000 education and networking
       attendee hours (1% increase)




                                                     9
Credentialing
FACHE Credential
  • In 2011, more than 1,000
    new Fellows and Fellow
    designates
  • Award-winning campaign
    on the “distinction of
    board certification”




                               10
Credentialing
Trustees
  • Continued collaboration with:
      Center for Healthcare
       Governance
      The Governance Institute
  • Advertising campaign in
    Trustee magazine


Executive Search Firms

                                    11
Recognition Program
In 2011
• 11 Exemplary Service
• 61 Distinguished Service
• 147 Service
(Over 1,000 awards presented since inception of the program in 2008)




                                                                 12
Knowledge
To provide our members with the tools
and information they need to excel in
our profession




                                        13
Knowledge
Comprehensive educational programs
  • Seminars and special programs
  • Distance learning
  • Chapter/local programs


Health Administration Press
  • Sold more than 72,000 books in 2011


                                          14
Knowledge
New 2012 ACHE Educational Programs
  • Becoming Accountable in the Age of Healthcare
    Reform
     Make the case for the strategic imperative for accountable
     care
  • Driving Out Waste in Your Healthcare Organization
     Discover strategies and practices to reduce healthcare waste
     and maintain quality
  • Reducing the Financial Impact of Hospital
    Readmissions and Medical Mistakes
     Bridge the gap between strategy and execution to improve
     quality and financial performance

                                                                  15
Knowledge
2012 Congress on Healthcare Leadership
  • Nearly 4,900 registrants
  • Over 140 educational sessions and seminars
  • Topics included: Accountable Care, Medical
    Homes, Clinical Integration, Physician
    Alignment, Revenue Enhancement, Information
    Technology

   Save the date: March 11–14, 2013,
   at the Hilton Chicago & Palmer House Hilton


                                                 16
Knowledge
Specific to Healthcare Reform
• Many 2013 Congress Sessions
     – Accountable Care, Medical Homes, Clinical Integration, Physician
       Alignment, Revenue Enhancement, Information Technology

• Other Key Topics
−   Applying Lean, Six Sigma and Blue Ocean Thinking to Your Reform Strategy
−   Becoming Accountable: Achieving Success in Population Health Management
−   Bundled Rate Programs: Planning for Performance-Based Reimbursement
−   Creating the Medical Neighborhood: Integrating Care in the ED
−   Enhancing Physician Leadership: Preparing for Clinical Integration
−   Five Proven Strategies to Reduce Your Operational Costs
−   Health Information Exchange: Driving Value in Tomorrow's Healthcare System
−   Maximizing Your Hospital's Success With Emerging Pay-for-Performance
    Reimbursement Methodologies

                                                                                 17
Knowledge
Specific to Healthcare Reform
• Books
  • Building an Accountable Care Organization
    (March 2011)
  • The Healthcare Executive’s Guide to Reform
    (March 2011)
• New instructor materials
  • Links to websites that help professors teach
    current information on reform
    http://www.ache.org/PUBS/HealthReformResources.cfm#HAP

                                                             18
Knowledge
Health Reform Resources Guide
• Available on ache.org
• A collection of resources to help you meet the
  demands of a changing healthcare environment
• Content will be updated on an evolving basis and
  include resources such as ACHE seminars,
  books, magazine and journal articles, Policy
  Statements and research studies



                                                19
Knowledge
Continued growth of ache.org (over 2 million sessions)




                                                         20
Knowledge
ACHE Research
• “Top Issues Confronting Hospitals” study
• “Hospital CEO Turnover” study
• CEO Studies focused on issues related to
  healthcare reform
• ACHE member and chapter member
  needs surveys
• Race, gender and ethnicity studies

                                             21
Career Advancement
To deliver programs, products and services
that advance professional excellence and
attract future leaders to the profession




                                             22
Career Advancement
                      HealthManagementCareers.org
An ACHE website
to encourage young
people to enter the
field of healthcare
management;
promoted to more
than 17,000 career
counselors and to
students on
Facebook




                                                    23
Career Advancement
Postgraduate Administrative Fellowships
  • Postgraduate Fellowship area on ache.org
  • Tools on how to structure and manage
    fellowships
  • Option to post and view fellowship
    opportunities




                                               24
Career Advancement
Early Careerists
  • Expanded the Higher Education Network to
    more than 200 programs
  • Dedicated resources for Early Careerists




                                               25
Career Advancement
Mid-level and senior-level careerists
  • Healthcare Executive Career Resource
    Center served over 1,700 members
  • An average of more than 1,100 active jobs in
    the Job Bank in 2011
  • An average of more than 4,200 active
    resumes in the Resume Bank in 2011



                                               26
Career Advancement
Career Services Task Force
  • Established to define ACHE’s role in
    advising, mentoring and coaching members
    to support career development needs




                                               27
Leadership
To support our members in developing
and maintaining the attributes of
leadership excellence




                                       28
Leadership
• Regularly review and emphasize ACHE’s Code of Ethics
  (updated November 2011) to ensure it remains relevant
• Expanding ethics resources, providing an “ethics toolkit”
  on ache.org
      Organizational Ethics Decision-Making Process
      Code of Ethics
      Ethical Policy Statements
      Ethics Self-Assessment
      Ethics Bibliography
• Continuing ethics column in Healthcare Executive



                                                         29
Leadership
Collaboration With Other Organizations
  •   American Hospital Association
  •   Association of University Programs in Health Administration
  •   Canadian College of Health Leaders
  •   Commission on Accreditation of Healthcare Management
      Education
  •   Healthcare Leadership Alliance
  •   Institute for Healthcare Improvement
  •   International Hospital Federation
  •   The Joint Commission
  •   Organ Donation and Transplantation Alliance
  •   State hospital associations
  •   and many others
                                                                    30
Leadership
Ongoing collaboration with other
organizations and encouraging ACHE
members to do the same to advance
selected national healthcare policies




                                        31
Leadership
• Incorporated public policy workshops as part of the
  Executive programs
• This year Ethical Policy Statements are being reviewed
  with input from members on topics including reduction in
  force, staff shortages, impaired healthcare executives and
  health information confidentiality
• Also in review are Policy Statements related to access to
  care, ensuring quality and patient safety, and board
  certification in healthcare management
• Later this year a new policy statement addressing inclusion
  of LGBT patients and employees will be introduced

                                                          32
Leadership
Champion Diversity
  Revised ACHE’s Statement on Diversity to
  promote the need for greater inclusivity




                                             33
Leadership
Champion Diversity
  Launched the Equity of Care initiative with
  other national healthcare organizations to
  create a call to action to eliminate healthcare
  disparities and improve quality of care
  www.equityofcare.org




                                                    34
Leadership
Champion Diversity Through Relationships
• Institute for Diversity in Health Management
• Asian Health Care Leaders Association
• National Association of Health Services
  Executives
• National Forum for Latino Healthcare Executives




                                                35
Leadership
   Thomas C. Dolan Diversity in Executive
            Leadership Program

Participants will benefit from:
• Scholarship support to attend the Senior Executive or
  Executive program
• Specialized curriculum opportunities to address barriers
  in career attainment and developing executive presence
• Enhanced career support including mentoring
  opportunities for participants


                                                         36
Leadership
    Thomas C. Dolan Diversity in Executive
             Leadership Program
   To celebrate his pioneering commitment to achieving greater
   diversity among senior healthcare leaders, there will be a tribute
   dinner honoring Tom on March 12, 2013, from 6:30-9:00 pm at the
   Hilton Chicago during Congress.

 Three ways to contribute:
• Make a personal or organizational donation
• Sponsor a table or purchase individual tickets to the tribute dinner
• Write a tribute letter to Tom, expressing your sentiments about his
   service to the profession

          For more information, visit ache.org/diversitytribute
                                                                         37
Service Excellence
To provide exemplary service to our
members




                                      38
Service Excellence
2011 Governance Improvement Plan
Board of Governors adopted a plan to:
• Build on the strengths of the current governance
  system
• Fine-tune roles and responsibilities of leaders
• Enhance chapter relations




                                                 39
Corporate Partnerships




                         40
Service Excellence
Stimulating leadership through the Fund
for Innovation
  • In 2011:
      More than $250,000 from over 500 donors
  • Since inception:
      More than $1.4 million from over 1,400 donors
  • Two programs held in 2011 on ethics and accountable
    care




                                                          41
Service Excellence
• Scholarships to ACHE Executive and
  Senior Executive Programs
  – Sixty fully funded scholarships
  – 2010 through 2012
• Supported by a generous Toshiba
  America Medical Systems, Inc., donation



                                            42
Service Excellence
• Two programs in 2012
  – The Ethics of Mission and Margin
     • San Antonio Cluster, May 23

  – Palliative Care: Key to Reform Survival
     • Atlanta Cluster, Sept. 11




                                              43
Service Excellence
• Exploring new technology
  – Congress 2012 Mobile App to enhance the on-site
    experience
  – Online submission portal to streamline approval of
    chapter Face-to-Face education events
  – Research and analysis of web analytics, taxonomy
    and site architecture to enhance navigation and
    member access to resources




                                                         44
Service Excellence
• Supporting performance excellence
  – Baldrige Performance Excellence Program–one of the
    greatest opportunities healthcare organizations have to
    improve quality outcomes and overall performance
  – Following the example of numerous healthcare
    organizations, ACHE is pursuing excellence through
    participation in the state-level performance excellence
    program
  – ACHE Received ILPEx Bronze Award in January 2012




                                                              45
ACHE 2012 Update


                   9/18/12

				
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