Manager Sales

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					                                               Drew Anderson

                                              604 Harmony Lane

                                            Pleasantville, CA 94588

                                                (925) 555-1234




                                      CUSTOMER SERVICE MANAGER


Dynamic management career, with proven track record of increasing sales and establishing and exceeding
customer expectations. Over 13 years experience in customer service, procurement and negotiation of
contracts. Professional manager with a strong work ethic and attention to detail. Strong leadership, problem
solving and communication skills. Flexible, positive and responsive to change.



                                       RELEVANT WORK EXPERIENCE


Cherrydale Full Service Glass                                                                       1989 - 2001

Manager Sales & Service Estimator

• Increased sales by 50% through development and implementation of a market survey that identified target
regions.
• Established a corporate marketing campaign that established a company logo and provided professional
appearance with employee uniforms.
• Provided superior customer relations with proven ability to diffuse angry customers and accurately assess
customer needs.
• Supervised and maintained updated training for all employees
• Managed inventory of over $100K
• Expanded relationships with vendors and suppliers
• Managed day-to-day operations



                                          EDUCATION & TRAINING


Northern Virginia Community College Public SpeakingMarketing & Sales Training United
States Military Police Academy

Public Speaking, Minor: Marketing & Sales Training

United States Military Police Academy



                                                  OTHER WORK EXPERIENCE


Fredericksburg City Police Department                                                                                          1986 - 1989

Veteran Officer/ Canine Handler



Fairfax County Police Department                                                                                               1982 - 1986

Police Officer



Bay Colony Police Department                                                                                                   1981 - 1982

Armed Security Officer/Shift Sergeant



United States Marine Corp                                                                                                      1976 - 1981

Police Officer

Honorable Discharge




                 Cory Edwards - Partnering For Success, LLC - Sterling, Virginia 20165 - Resumes4results.com - Resumewriter@aol.com - 703-444-
                 7835 - 703-444-2005 fax

				
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