Docstoc

BUS _ PARATRANSIT CONFERENCE _ INTERNATIONAL BUS

Document Sample
BUS _ PARATRANSIT CONFERENCE _ INTERNATIONAL BUS Powered By Docstoc
					Bus & Paratransit ConferenCe
 & international Bus roadeo /
Bus raPid transit ConferenCe
     May 1-6, 2009 : seattle, wa
   sheraton seattle & westin seattle




   quality transit -- now
  Greetin Gs

A
      s host of the 2009 APtA Bus & PArAtrAnsit
      Conference & International Bus Roadeo/Bus Rapid
      Transit Conference, we would like to extend a warm
welcome to Seattle and the Pacific Northwest.

APTA has put together a great conference program that highlights
the best of what is happening in our industry. We hope you will
take advantage of the many educational sessions that are offered
and that you find the learning experience to be worthwhile. We at
King County Metro would like to personally invite you to visit with
our staff on the technical tours so that we can share information
and learn from each other. We also look forward to seeing some of
the world’s best transit operators and bus mechanics compete in
APTA’s International Bus Roadeo on May 3.

Along with attending the roadeo and conference activities, we hope
that you find time to relax, enjoy your stay, and explore all that the
surrounding Puget Sound area has to offer. Seattle is a beautiful
city surrounded by snowcapped mountains and sparkling blue
water. The region’s moderate climate encourages many year round
outdoor activities such as sailing, whale watching, and hiking. Near
the Elliott Bay waterfront in downtown Seattle is Pike Place Market,
the nation’s oldest continually operating farmer’s market, which is a
maze of booths offering everything from fresh fruit to fine art. A few
blocks south of Pike Place Market is Pioneer Square, the city’s oldest
district, which features sidewalk cafes, art galleries, restaurants
and parks. On the north end of downtown is the Seattle Center, a
74-acre complex built for the 1962 World’s Fair that is the site of
Seattle’s most famous landmark, the Space Needle.

Of course, we hope that you will also explore our Metro bus
system. King County has an abundant and complex transit
environment. Along with Metro’s electric trolleys and hybrid
articulated buses, we are proud to operate the City of Seattle’s
Lake Union Streetcar and we will soon be operating Sound
Transit’s Link light rail system. When you’re out enjoying the sights,
be sure to check out the Downtown Seattle Transit Tunnel, which
will feature joint bus-light rail operations starting this July.

We at King County Metro are pleased to be your host and we
look forward to seeing you.

                         Sincerely,
                         Kevin Desmond
                         General Manager
                         King County Metro Transit
  M o n d ay
Conference hotel information                                 thank You to our sponsors
                                                             •   Allison transmission
s h e r ato n s e at t l e                                   •   APtA Business Members
1400 sixth Avenue                                            •   Bendix Commercial Vehicle systems
seattle, WA 98101                                            •   Cummins inc.
tel: 206.621.9000                                            •   Gfi GenfAre
fax: 206.621.8441                                            •   Motor Coach industries, inc.
                                                             •   new flyer
W e s t i n s e at t l e                                     •   noVA Bus
1900 fifth Avenue                                            •   ricon Corporation
seattle, WA 98101                                            •   strataGen systems, inc.
tel: 206.728.1000                                            •   thermo King Corporation
fax: 206.728.2259                                            •   truck trailer transit
                                                             •   Vapor Bus international
                                                             •   Vigil systems, inc.
                                                             •   Voith turbo inc.
a P ta’ s V i s i o n s tat e M e n t
Be the leading force in advancing public transportation.
                                                             Conference host thank You
a P ta’ s M i s s i o n s tat e M e n t                      APtA thanks King County Metro transit for its outstanding
To strengthen and improve public transportation, APTA        efforts as the host of this year’s Bus & Paratransit Conference
serves and leads its diverse membership through advocacy,    & international Bus roadeo/Bus rapid transit Conference.
innovation, and information sharing.                         We greatly appreciate the support of General Manager
                                                             Kevin Desmond and his staff in planning this event.
a P ta’ s P o l i c y o n d i V e r s i t y
APTA recognizes the importance of diversity for conference
topics and speakers and is committed to increasing the
awareness of its membership on diversity issues. APTA
welcomes ideas and suggestions on how to strengthen its
efforts to meet these important diversity objectives.




  2                                                                                                                    3
      s h e r at o n s e at t l e F l o o r P l a n s
Level 3




                                                   Moderators/speakers
Level 2                                            & A/V Preview room
APtA registration




Level 1




       4                                                            5
  b o n d ay
  Mu s r oadeo
schedule At-A-Glance                                          M o n day, M ay 4
Roadeo activities are being held in the Westin Seattle,       8:30 - 10 a.m.        International Bus Roadeo Committee
unless otherwise noted.                                                             Debriefing Meeting, Cascade 1,
                                                                                    Mezzanine Level
R O A D E O C O M P E T I T I O N L O C AT I O N              8:30 a.m. - 5:30 p.m. Conference Sessions/Training
King County Metro Transit Safety and Training Center,                               Sessions for Operators & Mechanics,
11911 East Marginal Way South, Tukwila, WA, 98168-5122.                             Sheraton Seattle (See pages 25-44.)
                                                              2:15 - 3:45 p.m. Customer Service Challenge, Grand C,
t h u r s day, a P r i l 3 0                                                        Level 2, Sheraton Seattle (See page 35.)
4 - 6 p.m.         Roadeo Registration
                   & Host Information Desk,                   t u e s day, M ay 5
                   Cascade Foyer North, Mezzanine Level       8 - 11:15 a.m.   Conference Sessions/Training Sessions
                                                                               for Operators & Mechanics, Sheraton
F r i day, M ay 1                                                              Seattle (See pages 47-53.)
1 - 6 p.m.       Roadeo Registration                          2 - 5:30 p.m.    Technical Tours (See pages 57, 58 & 63.)
                 & Host Information Desk,                     2:15 - 3:45 p.m. Conference Sessions (See pages 59-66.)
                 Cascade Foyer North, Mezzanine Level         & 4 - 5:30 p.m.
3 - 4:30 p.m.    International Bus Roadeo Committee           7 - 9:30 p.m.    International Bus Roadeo Awards Banquet,
                 Meeting, Cascade 1, Mezzanine Level                           Grand B-D, Level 2, Sheraton Seattle
6 - 8 p.m.       Roadeo Mechanics Orientation,                                 (See page 68.)
                 Grand Ballroom 1, Grand Level
6:30 - 8:30 p.m. Roadeo Operators Orientation,
                 Cascade 2, Mezzanine Level                   General information
8:30 - 9:30 p.m. Roadeo Pre-Trip Inspection Refresher,        Bus operators and mechanics from transit systems across
                 Cascade 2, Mezzanine Level                   North America participate in separate competitions, which
                                                              showcase their skills in safe driving and vehicle maintenance.
s at u r day, M ay 2                                          The Operator Competition includes events such as judgment
7 - 9 a.m.       Roadeo Registration                          stops, turning, and clearing obstacles. The Mechanic
& 1 - 2 p.m.     & Host Information Desk,                     Competition requires skills in the identification of defects in
                 Cascade Foyer North, Mezzanine Level         engine, transmission, brake, and HVAC modules. The pre-trip
8 a.m. - 5 p.m. Roadeo Operators Driving Course               inspection for operators and multiplex troubleshooting for
                 Practice, King County Metro Transit Safety   mechanics are incorporated as scored events.
                 and Training Center
9 a.m. - 12 p.m. Roadeo Mechanics Training,                     Roadeo Grand Champion Award and roadeo
& 1 - 4 p.m.     Cascade 1 & 2, Mezzanine Level                 events sponsored by Allison Transmission; Bendix
                                                                Commercial Vehicle Systems; Cummins Inc.; Motor
                                                                Coach Industries, Inc.; New Flyer; Thermo King
s u n day, M ay 3                                               Corporation; Truck Trailer Transit; Vigil Systems, Inc.;
7 a.m. - 5 p.m.    INTERNATIONAL BUS ROADEO                     and Voith Turbo Inc.
                   COMPETITION, King County Metro Transit
                   Safety and Training Center
9 a.m. - 3 p.m.    Technical Tour (See page 20.)
7:30 - 9 p.m.      Roadeo Swap Meet and Reception
                                                                                                                   (Continued)
                   (open to Roadeo registrants),
                   Grand Ballroom 1 & 2, Grand Level
  6                                                                                                                      7
  b o n d ay
  Mu s r oadeo
Location & travel information
The roadeo is being held at the King County Metro
Transit Safety and Training Center, 11911 East Marginal
Way South, Tukwila, WA, 98168-5122. Total travel time
from the Westin and Sheraton Hotels to the roadeo site is 25
minutes. King County Metro is providing round-trip express
service daily between both hotels and the roadeo site. On
Saturday, the service begins at 7 a.m. for competitors. On
Sunday, the service begins at 6 a.m. for competitors and
6:30 a.m. for spectators. Limited parking is available at the
roadeo site. Maps and directions are available at the roadeo
and conference registration desks.



Customer service Challenge
For the fourth year, the Customer Service Challenge joins
the traditional Operator and Mechanic Competitions. The
event allows bus operators to test their customer service
skills in some distinctive customer interface scenarios.
(See page 35 for details.)



Conference sessions/
targeted training sessions
As part of the conference, not only are all traditional
conference sessions and activities open to the roadeo
participants, but targeted training sessions are also offered.
These sessions include topics such as: route planning for
operators, defusing hostile situations, fitness for duty, new
gadgets on the bus, troubleshooting, preparing to supervise,
and balancing work and life.




  8                                                              9
M o n d ay   General inForMation
              registration Desk
              Name badges are required for admission to all scheduled
              conference activities. The registration desk, located in the
              Aspen Room, Level 2 in the Sheraton Seattle, is open
              the following times:

              •   saturday, May 2            1 - 5 p.m.
              •   sunday, May 3              7:30 a.m. - 6 p.m.
              •   Monday, May 4              7 a.m. - 5:30 a.m.
              •   tuesday, May 5             7:30 a.m. - 5:30 p.m.
              •   Wednesday, May 6           8 a.m. - 2 p.m.


                  Conference tote bags compliments of NOVA BUS.



                  Conference badge lanyards compliments of
                  Motor Coach Industries, Inc.



              Please Wear Your Badge
              Name badges are required for all business sessions, committee
              meetings, meal functions, receptions, and technical tours.
              Please cooperate by wearing your badge at all times.


              Dress Code
              To enhance the down-to-work nature and purpose of the
              conference, the organizing committee encourages a casual
              dress code at all events.


              Cell Phones
              As a courtesy to other attendees, please turn off cell phones
              during committee meetings and business sessions.


              Conference Proceedings
              New this year, each paid registrant will receive online access
              to the conference proceedings as part of the conference
              registration fee. This added member benefit, available after
              the conference, will afford members universal access to
              some of the most important technical research advancing
              the industry presented at the conference. In making this
              departure from the CD-ROM, APTA continues its mission
              and commitment to “Going Green.”
                                                                  (Continued)


10                                                                     11
  M o n d inForMation
General ay
 Look for the star (*)                                                 takinG Metro transit FroM
 Session presentations included in the conference                      doWntoWn seat tle to seatac airPort
 proceedings are annotated in the program with a star (*)              During weekdays when the Downtown Seattle Transit
 printed after the speaker’s/author’s name. APTA thanks                Tunnel is open (5 a.m. to 7 p.m.), catch the route 194 going
 the authors for their time and efforts in making these                to SeaTac Airport at the Westlake Center tunnel station. Bay
 proceedings possible.                                                 C. Entrances to the Westlake Center tunnel station are at
                                                                       6th Ave. & Pine St. (just outside Nordstrom) and 3rd Ave. &
 Q U E S T I O N S ? Contact APTA’s Starleetah Gaddis at               Pine St. (just outside Macy’s). When the Downtown Seattle
 202.496.4338 or sgaddis@apta.com.                                     Transit Tunnel is closed (evenings and weekends), catch
                                                                       the route 194 at 4th Ave. & Stewart Street (near the Westin
                                                                       Hotel) or 2nd Ave. & Pike St. or 2nd Ave. & Seneca St.
 APtA offers Credentialing sessions
 APTA has received approval from the American Institute                On weekdays 8 a.m. to 6 p.m., the route 194 operates at
 of Certified Planners (AICP), the professional institute of           15 minute intervals and gets you to the airport in about 30
 the American Planning Association, to award Certification             minutes. The route 194 leaves downtown Seattle 5:16 a.m.
 Management (CM) credits tailored to the needs of new                  to 10:02 p.m. weekdays; 4:45 a.m. (from 2nd Ave. and Pike
 and experienced planning officials at the 2009 APTA Bus               St.) to 9:46 p.m. on Saturdays; and 4:45 a.m. (from 2nd Ave.
 & Paratransit Conference & International Bus Roadeo/Bus               & Pike St.) to 6:49 p.m. on Sundays.
 Rapid Transit Conference.

 Each of the following conference sessions offers 1.5 credit           King County Metro transit’s
 hours:
 • Building Sustainable Communities with Partnership
                                                                       Accessible Bus and Van services
                                                                       King County Metro Transit (Metro) is committed to
   (See page 42.)
                                                                       providing King County residents and visitors with valued
 • Transit Facility Design — Sizing it Right (See page 79.)
                                                                       transportation services, and our services extend to
 • BRT, Land Use, and Ridership (See page 84.)
                                                                       customers with special needs due to age or disabilities.
 Sign-in sheets will be available at each session to record            Metro provides ACCESS Transportation paratransit service
 attendance, or AICP members can log in to their online                for qualified customers, and 100% of Metro buses are
 CM logs to record the credits they’ve earned.                         accessible. We offer accessible online trip planning and a
                                                                       variety of accessible means to interact and use our services.
 Q U E S T I O N S ? Contact APTA’s Starleetah Gaddis at
 202.496.4338 or sgaddis@apta.com.                                     If you will be needing Metro’s complimentary ADA Paratransit
                                                                       service called ACCESS and have previously registered with
                                                                       the service as a visitor, please feel free to contact the ACCESS
 transportation from Downtown                                          rideline at 206.205.5000 to book, confirm, or cancel your
 seattle to seatac Airport                                             rides at least one day in advance. If you have not previously
 Public transportation is available between downtown                   registered but will require this service, please contact
 Seattle and SeaTac Airport and other destinations within              206.205.5000 and press 4 & 2 to be transferred to ACCESS
 King County.                                                          Customer Service. Identify yourself as a conference attendee
                                                                       and they will take care of your transportation needs. Also, feel
 Information on traveling on King County Metro Transit to or           free to contact ACCESS Customer Service if you have any
 from SeaTac Airport can be found at http://transit.metrokc.           questions regarding the program.
 gov/. Click on the Regional Trip Planner link to get specific route
 information. Additional information on using Metro follows.



   12                                                                                                                            13
  M o n d inForMation
General ay
 For more information about Metro’s Accessible Services            The resource room will be open 8 a.m. to 5 p.m. Monday
 and eligibility requirements, visit Metro’s web site at http://   through Wednesday during the conference. Public agency
 transit.metrokc.gov/tops/accessible/accessvan.html.               procurement officials and procurement officials from
                                                                   APTA’s vehicle manufacturers, major suppliers, and A/E
 Q U E S T I O N S ? Contact King County Metro Transit’s
                                                                   firm members have been invited to participate in the
 Tricia Barbachan at 206.205.6496 or tricia.barbachan@
                                                                   resource room. It’s a great place to learn about upcoming
 kingcounty.gov.
                                                                   business opportunities and how to reach the people who
                                                                   make procurement decisions at public agencies. It’s also
 host information Desks                                            a great opportunity to discuss contracting and teaming
 King County Metro Transit has general information desks in        opportunities with APTA private sector members.
 the APTA registration areas, Aspen Room, Level 2 in the           Business members will be present to talk about how they
 Sheraton and Cascade Foyer North, Mezzanine Level in              have maximized their return on their investment in APTA
 the Westin. King County Metro staff is available to answer        membership and how their bottom-line benefited from
 questions you may have regarding local sites, restaurants,        being an active member in APTA. Mark your calendar to
 social and cultural activities, and to provide transportation     stop by the Business Member Resource Room while you
 information and maps. The host information desks are open         are in Seattle!
 the same hours as the APTA registration desks.

 Be sure to make use of your complimentary transit pass,
                                                                   Moderators/speakers
 good for all King County Metro Transit services, during the
 conference. There are plenty of fun things to see and do in
                                                                   & A/V Preview room
                                                                   Fremont Room, Level 3 in the Sheraton Seattle has
 Seattle. Check your conference registration materials for a
                                                                   been reserved daily from 8 a.m. to 5 p.m. Sunday through
 special brochure about popular destinations and activities.
                                                                   Tuesday, and 8 a.m. to 2 p.m. Wednesday. Moderators are
                                                                   encouraged to use this room to meet informally with their

 Discounted Baseball tickets                                       speakers to go over last-minute details prior to the start of
 APTA has arranged for discounted tickets to two Mariners          their sessions.
 games. The games are Saturday, May 2 at 6:10 p.m. against         The room is equipped with a LCD projector. Moderators and
 the Oakland A’s ($27) and Monday, May 4 at 7:10 p.m.              speakers may use this room any time during the conference to
 against the Texas Rangers ($25). You can purchase the             preview their PowerPoint presentations. Technical assistance
 tickets through the link posted on the Bus & Paratransit          is available by contacting the APTA registration desk.
 Conference & International Bus Roadeo page on APTA’s
 web site, www.apta.com. The cut-off date is April 30 for
 Saturday’s game and May 1 for Monday’s game.                      national transit institute (nti)
                                                                   training Courses
                                                                   APTA is very pleased to offer training courses delivered
 Business Member resource room                                     by NTI again this year during the conference. There is no
 APTA’s business members are hosting a networking and              additional fee to attend; however, you must pre-register
 resource room, Douglas Room, Level 2 in the Sheraton              if you plan to attend any of the courses. Please refer to
 Seattle, for conversation and connections. The resource           pages 26 & 33-34 for course and registration information.
 room is the place to discuss procurement opportunities,           Scheduled courses include:
 learn about APTA’s resources that can help you do business,
                                                                      U
                                                                   •


 nderstanding
the
ADA
 and to enhance relationships and partnerships that can lead
                                                                      C
                                                                      Coordinated
                                                                   •


 oordinated Mobility: A unified transportation
 to new business opportunities.
                                                                      Management solution
   14                                                                                                                       15
  M o n d inForMation
General ay                                                        saturday, M ay 2
 tCrP reports                                                   CoMMittee MeetinGs
 Please note the listings for the various Transit Cooperative   Committee meetings are being held in the Sheraton
 Research Program (TCRP) documents that are relative to         Seattle, unless otherwise noted, and are open to all
 the content of the session. Look for the following codes       interested APTA members.
 (plus corresponding numbers) at the end of the session
 description.                                                   9 - 1 0 :15 a . m .
 CD     = CD roM                                                Diversity Council
 LrD = Legal research Digest                                    Issaquah, Level 3
 r      = report                                                Chair, Mattie P. “M.P.” Carter
 rrD = research results Digest
 s      = synthesis
 For more information, or for other documents, please stop      12 - 5 p. m .
 by the TCRP Information Center, located in the Grand
                                                                APtA system safety seminar
 Ballroom Foyer, Level 2 in the Sheraton Seattle, from
                                                                Grand Ballroom A, Level 2
 Monday through Wednesday. You may also visit the TCRP
 web site at www.tcrponline.org.                                If you have responsibilities for operations safety or safety
                                                                management, then you will want to attend the annual
                                                                System Safety Seminar. The interactive seminar will focus
 ABout the session                                              on the latest issues and resources impacting safety and
                                                                emergency preparedness in transit operations and will
 AnD trAininG routes
                                                                provide an opportunity to share and learn about effective
 Select technical sessions and training courses from
                                                                practices being developed and applied in our industry. The
 ten “routes” of study where you’ll hear experts in the
                                                                seminar is sponsored by APTA’s Bus Safety Management
 industry share best practices and effective solutions.
                                                                Program for the benefit of all management personnel.
 Check these “signs” throughout the program to make
 sure you’re on the right route!

 Brt    Bus rapid transit Conference                            1 - 3:30 p. m .
  A     Accessibility                                           Business Member
  B     service Planning & Marketing                            Programs Committee
                                                                Cedar, Level 2
  C     safety & security                                       Co-chairs, Gordon A. Nevison & Jerome C. Premo
  D     operations/Maintenance/Management
  e     sustainability
                                                                1 - 5 p. m .
  f     Workforce Development                                   •
APtA registration Desk
  G     Business Practices                                      •
host information Desk
                                                                   Aspen, Level 2
  h     technology
  t     technical & supervisory training
        • Roadeo Operators & Mechanics Courses
        • National Transit Institute (NTI) Courses




   16                                                                                                                    17
  s at u r ay
  M o n dday                                                      sunday, M ay 3
3:30 - 5 p. m .                                                 7 a . m . - 5 p. m .
Business Member Liaison                                         internAtionAL Bus
& outreach Committee                                            roADeo CoMPetition
Cedar, Level 2                                                  King County Metro Transit Safety and Training Center
Chair, David W. Mikoryak                                        11911 East Marginal Way South, Tukwila, WA, 98168-5122
                                                                (See pages 6-8 for details.)


6 p. m .
human resources Committee                                       7:30 - 9 a . m .
(Dutch-treat dinner; meet in the Sheraton lobby at 5:45 p.m.)   Business Member Government
Chair, Mary Ann Collier                                         Affairs Committee
                                                                Juniper, Level 2
                                                                Co-chairs, Cliff Henke & David L. Turney



                                                                7:30 - 9:30 a . m .
                                                                Bus & Paratransit Ceos Committee
                                                                Grand Ballroom A, Level 2
                                                                Chair, Paul J. Ballard



                                                                7:30 a . m . - 6 p. m .
                                                                •
APtA registration Desk
                                                                •

                                                                •

                                                                •
host information Desk
                                                                   Aspen, Level 2


                                                                8 a . m . - 5 p. m .
                                                                  M
                                                                •

 oderators/speakers
                                                                  & A/V Preview room
                                                                   Fremont, Level 3
                                                                •
tCrP information Center
                                                                •

                                                                   Grand Ballroom Foyer, Level 2



                                                                8:30 - 1 0 a . m .
                                                                Workforce Development
                                                                subcommittee
                                                                Issaquah, Level 3
                                                                Chair, Barbara K. Gannon




  18                                                                                                              19
  s u n d ay
  M o n d ay                                                         sunday
teCh n i C AL to u r                                                1 0 a . m . - 12 p. m .
                                                                    subcommittee on older Adult
south Base operations and                                           transportation (Access Committee)
                                                                    Metropolitan A, Level 3
Vehicle Maintenance facility                                        Chair, Rosemary B. Gerty
9 a . m . - 3 p. m .
King County Metro Transit (Metro) is excited to host tours at
its South Base operations and maintenance facility. One-hour,
                                                                    1 0 a . m . - 1:30 p. m .
guided tours will be conducted throughout the day. Each
tour will include a visit to the South Base Operations facility
                                                                    Bus safety Committee
                                                                    Grand Ballroom D, Level 2
and the South Base vehicle maintenance shop.
                                                                    Chair, Thomas M. Greufe

Metro is also encouraging all roadeo participants to visit
the South Base maintenance shop any time of the day on
                                                                    1 0 :30 a . m . - 12 p. m .
Sunday, to spend one-on-one time with their technicians.
Operating a fleet of 269 buses, the South Base facility runs        •
Labor relations subcommittee
one million miles per month using Gilligs and New Flyers,              Issaquah, Level 3
including high floor, low floor, articulated, and standard             Chair, Z. Wayne Johnson
coaches. Talk to technicians about working on hybrid-                 B
                                                                    •

 usiness Member
electric buses and learn from those who do it every day.              Procurement Committee
The technicians will share information and answer questions            Juniper, Level 2
about CAT, Cummins, Allison, Voith, Meritor, M.A.N.,                   Chair, Michael P. Melaniphy
Thermo-King, Vansco, and Allen Bradley.

The walking tours depart from and return to the registration tent
                                                                    12 - 2 p. m .
at the roadeo competition site. (See page 6 for site location.)
                                                                    research & technology Committee
                                                                    Grand Ballroom A, Level 2

9 - 1 0 :30 a . m .                                                 Chair, Jonathan H. McDonald

Business Member Business
Development Committee                                               1 - 2 p. m .
Juniper, Level 2
Chair, Jeffrey Wharton
                                                                    Leadership APtA Alumni Group
                                                                    Issaquah, Level 3
                                                                    Chair, Joel M. Volinski

9 - 11 a . m .
Communications subcommittee                                         1 - 3 p. m .
Willow A, Level 2
Chair, Barry Einsig
                                                                      M
                                                                    •

 arketing & Communications
                                                                      Committee
                                                                       Willow B, Level 2
                                                                       Chair, Aaron Weinstein
                                                                    •
Access Committee
                                                                       Grand Ballroom B, Level 2
                                                                       Chair, Tammy Haenftling
 20                                                                                                  21
   s u n d ay
   M o n d ay                                                     sunday
2 - 4 p. m .                                                    oPeninG GenerAL session
•
human resources Committee                                     Quality transit –– now
    Ravenna, Level 3                                            4:30 - 6 p. m .
    Chair, Mary Ann Collier                                     Grand Ballroom C, Level 2
  B
•

 usiness Member Board
                                                                The 2009 APTA Bus & Paratransit Conference &
  of Governors (BMBG)                                           International Bus Roadeo/BRT Conference is the premier
    Metropolitan A, Level 3
                                                                conference for transit industry professionals pursuing
    Chair, Sharon Greene
                                                                comprehensive learning and networking opportunities. Our
•
its Public transit forum                                      conference theme for the year, “Quality Transit — Now,”
    Willow A, Level 2                                           has been incorporated throughout the conference. Come
    Chair, Gregory Cook                                         and join us for this informative session as we review our
                                                                industry’s priorities and receive a hearty greeting from our
                                                                host, King County Metro Transit.
3 - 4:30 p. m .
                                                                related tCrP Documents: r-100, r-111 (see page 16 for details.)
Joint Meeting —
systems Management/operations                                   President ’s Welcome
                                                                •
 William W. Millar, president, APTA
Planning subcommittee & intermodal
                                                                Presiding
operations Planning technical forum                             •
 Beverly A. scott, Ph.D., chair, APTA, and general manager,
Queen Anne, Level 3
                                                                    Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
Chairs, Ronald J. Kilcoyne & Thomas R. Hickey
                                                                Welcomes
                                                                •
 ron sims, King County executive and board member,
                                                                    Sound Transit, King County Executive’s Office, Seattle, WA
this is APtA — realizing the                                    •
 Kevin Desmond, general manager, King County Metro Transit,
full Potential of Membership                                        Seattle, WA
3 - 4 p. m .
                                                                P r e s e n tat i o n o F t h e 2 0 0 9 B u s s a F e t y aWa r d s
Douglas, Level 2
                                                                •
 Joyce eleanor, vice chair-bus & paratransit operations, APTA,
This session will cover everything you want to know about
                                                                    and chief executive officer, Community Transit, Snohomish
getting involved in your association. The American Public           County, WA
Transportation Association is widely recognized as the
voice of the transit industry. This session will focus on the
many resources available to you as a member. In addition,
you will find out how APTA works and is governed. How
                                                                WeLCoMinG reCePtion
                                                                6 - 7 p. m .
can you realize the full potential of your membership? We’ll
                                                                Grand Ballroom A-B, Level 2
answer your questions on where to start as a new or long-
                                                                Mix and mingle among your bus industry peers in this lively
standing member in getting to know about, and becoming
                                                                welcoming reception that is sure to set the tone for a week
involved in, your association. APTA’s success depends on
                                                                of learning and networking.
participation and input from all its members.
F a c i l i tat o r
•
 William W. Millar, president, APTA                              Sponsored by APTA Business Members and APTA.




  22                                                                                                                                  23
          ay,
  M o n d ay May 4                                 Monday
7 - 8:15 a . m .                                  GenerAL foruM
Business Member Annual                            When the Going Gets tough…
Meeting & election of officers                    8:30 - 1 0 a . m .
Willow A, Level 2                                 Grand Ballroom C, Level 2
Vice Chair-Business Members, Sharon Greene                      Making a sense of humor your armor
                                                                against trying times.

                                                                     Can comedy save us from today’s woes?
7 a . m . - 5:30 a . m .                                             Not exactly, but it can help us look at the
  A
  

•

 PtA registration Desk                                            future of the transit industry with a fresh
  h
  

•

 ost information Desk                          Kathy Buckley perspective. This session will use humor to
   Aspen, Level 2                                                    help us rise above the adversities we face
                                                  in our industry today for a better tomorrow. You will learn
                                                  how to overcome obstacles by turning negative situations
7:15 - 8:15 a . m .                               into positive opportunities. Experience how a positive
small operations Committee                        outlook can bring about positive outcomes! Ms. Buckley will
Grand Ballroom A, Level 2                         not only prove there is light at the end of the tunnel, but also
Chair, Peter Varga                                show you how to find it. This session will certainly make you
                                                  laugh, but it will teach you about perception, optimism and
                                                  hope at the same time.
7:15 - 8:30 a . m .
                                                  This can’t miss event featuring Kathy Buckley will inspire
Quality service task force                        you if not leave you completely riveted. Ms. Buckley is a five
Juniper, Level 2                                  time American Comedy Award winning comedian who is
Co-chairs, Fred M. Gilliam & Richard L. Ruddell   hearing impaired. Her story is nothing short of an incredible
                                                  life journey that is far from over. She is also a gifted award-
                                                  winning actress, accomplished author, and renowned
7:30 - 8:30 a . m .                               inspirational speaker who will share her story of overcoming
Coffee service                                    some of the most difficult obstacles in life one can imagine,
Grand Ballroom Foyer, Level 2                     and how she met those challenges with dignity, courage,
                                                  and laughter.
8 a . m . - 5 p. m .
                                                  Ms. Buckley’s presentation will be followed by Q&A and a
  M
  

•

 oderators/speakers                            book signing.
  & A/V Preview room                              Presiding
   Fremont, Level 3
                                                  •
 Doran J. Barnes, vice chair-human resources, APTA;
  t
  

•

 CrP information Center                           chair, APTA Blue Ribbon Panel on Workforce Development;
   Grand Ballroom Foyer, Level 2                     and executive director, Foothill Transit, West Covina, CA
  B
  

•

 usiness Member resource room                  guest sPe aker
   Douglas, Level 2                               •
 Kathy Buckley




  24                                                                                                             25
    M o n d ay                                                                Monday
                                                                            m o d e r at o r
t nti training
                                                                            •
 Mattie P. “M.P.” Carter, first vice chair, APTA; chair, APTA
  understanding the ADA                                                         Diversity Council; and commissioner, Memphis Area Transit
  1 0 :15 a . m . - 12 p. m .         (35 p e r s o n l i m i t )               Authority, Memphis, TN
  Cirrus, Level 35
                                                                            m o d e r at o r
  This new course from NTI will help participants understand
                                                                            •
 W. steven Lee, president/CEO, Collaborative Strategies
  the fundamentals of the Americans with Disabilities Act                       Group LLC, Washington, DC
  (ADA) by focusing on the legal background of the ADA
  and paratransit operations. This workshop will look at such
  topics as service provisions, complementary paratransit
  service, enforcement and compliance, and self assessment.
                                                                          A rides Change Lives: nCst Listening
                                                                            session on senior transportation
  TA R G E T A U D I E N C E Persons who work with demand
                                                                            1 0 :30 a . m . - 12 p. m .
  response services at a transit system that requires a
                                                                            Cedar, Level 2
  fundamental understanding of the ADA.
                                                                            Session sponsored by the National Center on Senior
  C E R T I F I C AT E O F C O M P L E T I O N awarded upon                 Transportation.
  completion of the workshop.                                               The National Center on Senior Transportation (NCST) wants
                                                                            to hear from you! With the goal of enhancing transportation
  There is no separate registration fee required; however
                                                                            options for our nation’s burgeoning older adult population,
  NTI requested that you pre-register so materials may be
                                                                            the NCST is conducting a series of listening sessions to
  prepared for each person. Please confirm your registration
                                                                            connect with key stakeholders from the transit and aging
  at the APTA registration desk. On-site registration is limited
                                                                            networks. Learn about the latest trends impacting older
  to a space-and-materials-available basis.
                                                                            adult transportation and help to chart the course for the
  instructor
                                                                            future of senior transportation.
  •
 Jim McLary, senior instructor, National Transit Institute Rutgers,
     The State University of New Jersey, New Brunswick, NJ                  Funded through a cooperative agreement with the Federal
                                                                            Transit Administration with guidance from the Administration
                                                                            on Aging, the NCST is a partnership between Easter Seals
  APtA strategic Plan:                                                      and the National Association of Area Agencies on Aging.

  the Goals for 2010-2014                                                   m o d e r at o r

  1 0 :30 a . m . - 12 p. m .                                               •
 Clayton s. fong, president and chief executive officer,
                                                                                National Asian Pacific Center on Aging, Seattle, WA
  Willow A, Level 2
  Brainstorming on APTA’s next 5-Year Strategic Plan.                       Pa n e l i s t s
                                                                            •
 Virginia Dize, assistant director, National Center on Senior
  APTA’s Strategic Plan sets priorities to guide the
                                                                                Transportation, National Association of Area Agencies on Aging,
  association’s programs and activities. It ensures that APTA
                                                                                Washington, DC
  services are well focused on meeting members’ needs and
                                                                            •
 Jed D. Johnson, director, National Center on Senior
  providing national leadership. These next five years will be
                                                                                Transportation & assistant vice president, older adult services,
  exceptional times for transit, full of new opportunities and                  Easter Seals Project ACTION, Washington, DC
  risks. Please join us in a facilitated discussion about your
  dreams, concerns, and needs and share your ideas on the
  direction for APTA as we take a first step towards realizing
  APTA’s TransitVision 2050.




    26                                                                                                                                       27
     M o n d ay                                                             Monday
B Making the transit-                                                     Pa n e l i s t s
                                                                          •
 Cheryl hershey, director, Office of Civil Rights, Federal Transit
  Business Connection                                                         Administration, Washington, DC
  1 0 :30 a . m . - 12 p. m .                                             •
 Patrisha Piras, vice chair, APTA Environmental Justice/Title VI
  Grand Ballroom D, Level 2                                                   Subcommittee, and principal/director, Pat Piras Consulting, San
  Learning how to operate at your full potential.                             Lorenzo, CA

  Even with a struggling economy and increased unemployment,              •
 Kristen haldeman, senior transportation planner, Office of
  the largest percentage of riders on most transit systems is still           Long Range Planning, Washington Metropolitan Area Transit
                                                                              Authority, Washington, DC
  commuters going to work. This session focuses on successful
  strategies to develop and enhance partnerships with the private
  sector to encourage greater use of public transportation. Among
  the topics to be discussed are ways to fire up your transit           f WorKforCe DeVeLoPMent
  commute benefit program as well as joint marketing efforts.             succession Planning for the 21st
  m o d e r at o r                                                        Century — transit takes the Lead
  •
 richard Maxwell, assistant vice president of marketing,              1 0 :30 a . m . - 12 p. m .
      Fort Worth Transportation Authority, Fort Worth, TX
                                                                          Issaquah, Level 3
  Pa n e l i s t s                                                        APTA Blue Ribbon Panel on Workforce Development —
  •
 Larry filler, president and chief executive officer,                 plans, industry tools, and resources to advance
      TransitCenter, Inc., New York, NY                                   the industry.
  •
 ref Lindmark, transportation planner, King County                    Succession and workforce planning are strategic business
      Metro Transit, Seattle, WA
                                                                          priorities transit agencies of all sizes need to address for
  •
 Paulo nunes-ueno, director, transportation, Children’s               the 21st century. Now is the time to respond and lead
      Hospital and Regional Medical Center, Seattle, WA
                                                                          our way to the future. These and other related workforce
                                                                          needs, priorities, strategies, and partnerships are being
                                                                          addressed through APTA’s Blue Ribbon Panel for Workforce
e Listening to and Learning
                                                                          Development. In addition, industry innovators and leaders
  from the Community                                                      will provide in-sights and evidence on current state-of-the art
  1 0 :30 a . m . - 12 p. m .                                             skills and talent management tools, career, partnerships, and
  Willow B, Level 2
                                                                          recruitment programs to benefit a wide range of industry and
  Hear the latest on environmental justice and
                                                                          agency needs.
  public participation.
                                                                          m o d e r at o r
  With the communities in economic distress, many public                  •
 Doran J. Barnes, vice chair-human resources, APTA;
  transportation systems are seeking ways to restructure service              chair, APTA Blue Ribbon Panel on Workforce Development;
  and increase fares. How are they dealing with the challenges?               and executive director, Foothill Transit, West Covina, CA
  How are they engaging and listening to their customers and their
                                                                          a P ta B l u e r i B B o n Pa n e l o n W o r k F o r c e d e v e l o P m e n t —
  community in order to make equitable decisions? This session            P l a n s , d e l i v e r a B l e s , o u t c o m e s , a n d i m Pa c t
  will focus on these important issues. Join your colleagues for          •
 Mary Ann Collier, chair, APTA Human Resources Committee,
  new and timely information on aspects of environmental justice              and director of human resources, San Joaquin Regional Transit
  and Title VI considerations in service planning and hear the latest         District, Stockton, CA
  guidance from the Federal Transit Administration.                       r e t u r n o n i n v e s t m e n t; t r a n s i t Pa r t n e r s h i P t r a i n i n g
  m o d e r at o r                                                        — metrics oF success
  •
 James P. Burke, chair, APTA Environmental Justice/Title VI           •
 Brian J. turner, director, Community Transportation Center,
      Subcommittee, and chief, Public Transit Division, City and              Silver Spring, MD
      County of Honolulu Department of Transportation, Honolulu, HI                                                                                  (Continued)


    28                                                                                                                                                      29
     M o n d ay                                                                                    Monday
  d e v e l o P i n g F u t u r e l e a d e r s F o r t h e t r a n s i t i n d u s t r y:        Life can interfere with your job of operating a bus. Hear
  a Pa r t i c i Pa n t ’ s P e r s P e c t i v e                                                 about some of the work being done to reduce distractions
  •
 Chun Dong, senior program manager, Washington Metropolitan                                   on your vehicle, tips for staying focused, and how to
      Area Transit Authority, Washington, DC
                                                                                                  manage fatigue. Join the conversation about what works
  a n a ly z i n g o c c u Pat i o n a l s k i l l s a n d c r e at i n g c a r e e r             and what your transit agency can do to assist in keeping
  l adders                                                                                        operators focused and ready for work.
         Mall*,
  •
 Ken Mall , business unit leader-technical, Educational Data
      Systems, Inc., Dearborn, MI                                                                 CertifiCAte of AttenDAnCe awarded upon completion of
                                                                                                  the course

h intelligent transportation systems                                                              trainer
                                                                                                  •
 Doug Johnson, supervisor, operations/training, King County
  1 0 :30 a . m . - 12 p. m .
                                                                                                     Metro Transit, Seattle, WA
  Grand Ballroom B, Level 2
  How smart is your system?

  ITS technology is entrenched into all aspects of transit                                      t roadeo Mechanics training
  operations and its systems. Smart deployment of technology                                      Doors, ramps, and Wheelchair Lifts —
  is fundamental in utilizing instruments effectively. This session                               What’s new and how Does it Work?
  features international and domestic illustrations as examples of                                1 0 :30 a . m . - 12 p. m .
  best practices.                                                                                 Ravenna, Level 3
                                                                                                  New bus technology keeps showing up on the buses.
  related tCrP Documents: r-126, s-73, s-77 (see page 16
  for details.)                                                                                   Proper operation and regular maintenance are essential to
  m o d e r at o r                                                                                optimize the performance of lifts, ramps, and doors. These
  •
 Gregory Cook, chair, APTA ITS Public Transit Forum, and director                             components provide reliable and safe operation thanks in
      of transportation, Veolia Transportation, North Las Vegas, NV                               part to advanced technology and stringent manufacturing
  i n t e r m o d a l o P e r at i o n s P r o v i d e F l e e t W i d e r e a l t i m e          standards. Experts will discuss new products and new,
  t r av e l e r i n F o r m at i o n                                                             user-friendly features. Participants will learn preventive
  •
 Arjan van Andel , director of sales/business development,
               Andel*,                                                                            maintenance procedures and troubleshooting tips to keep
      Continental (formerly Siemens VDO), Cedar Rapids, IA                                        these units running smoothly and to extend their life. Typical
  smart card PotPourri
                                                                                                  transit door systems and several lift and ramp configurations
  •
 Brian stein , sales manager, transit, Giesecke & Devrient
           stein*,                                                                                will be covered.
      America, Inc., Dulles, VA
                                                                                                  CertifiCAte of AttenDAnCe awarded upon completion of
  i n t e g r at e d t e c h n o l o gy: m a r ta — a c a s e s t u dy                            the course.
                 smith*,
  •
 Carol Greer smith , director, research & analysis, Metropolitan                              trainers
      Atlanta Rapid Transit Authority, Atlanta, GA
                                                                                                  •
 Keith Akins, service/training technician, Ricon Corporation,
  i t s t e c h n o l o g i e s t h at i m P r o v e o P e r at i o n a l e F F i c i e n c y        Panorama City, CA
                 Muellner*,
  •
 terrence J. Muellner , assistant to the president, Chicago                                   •
 John Condon, sales manager-west region, Vapor Bus
      Transit Authority, Chicago, IL                                                                 International, Buffalo Grove, IL


t roadeo operators training                                                                         Training sponsored by Ricon Corporation
  ready to Drive? how to be fit for Duty                                                            and Vapor Bus International.
  1 0 :30 a . m . - 12 p. m .
  Seneca, Level 4
  Even professional drivers need to manage life issues.

    30                                                                                                                                                          31
     M o n d ay                                                            Monday
   Bus DisPLAY                                                         Brt Brt in the Pacific northwest
   11 a . m . - 4 p. m .                                                  1:30 - 2:30 p. m .
   (includes lunch from 12 - 2 p.m.; tickets required)                    Grand Ballroom D, Level 2
   ImPark lots 16 & 17, 2107 7th Avenue                                   The Northwest gets a transit boost with BRT.
   Fixed-route, BRT, and paratransit vehicles will be on display
                                                                          King County Metro Transit, in Seattle, and Community
   for your inspection at ImPark lots 16 & 17, 2107 7th Avenue,
                                                                          Transit, in Snohomish County, are both incorporating BRT
   a five block walk from the Sheraton Seattle. Manufacturers’
                                                                          as part of their transportation mix for the Pacific Northwest.
   representatives will be on hand to discuss their products
                                                                          Speakers from these two systems will describe how their
   and answer your questions. To highlight this event, a
                                                                          plans and projects are emerging to assist their communities
   complimentary lunch for all Bus & Paratransit Conference
                                                                          with transit solutions.
   registrants will be hosted during the display from 12 to 2 p.m.
                                                                          introduction
   Bus Rapid Transit Conference registrants are invited to attend
                                                                          •
 Peter L. shaw, senior program officer, public transportation,
   the lunch, but must purchase a separate $45 ticket in advance
                                                                             Transportation Research Board, Washington, DC
   of the event at the conference registration desk.
                                                                          king count y Brt Projects
                                                                          •
 Victor obeso, service development manager, King County
                                                                             Metro Transit, Seattle, WA
   12:30 - 2 p. m .
   Accessible services round                                              communit y tr ansit Brt Projects
                                                                          •
 June Devoll, manager of strategic planning & grants,
   table (Access Committee)                                                  Community Transit, Snohomish County, WA
   Wallingford, Level 3
   Chair, Ron L. Brooks

                                                                        t nti training
Brt oPeninG GenerAL session: Brt                                          Coordinated Mobility: A unified
   1 - 1:30 p. m .                                                        transportation Management
   Grand Ballroom D, Level 2                                              solution — Part 1
   Welcome to Seattle! Welcome the Bus Rapid Transit                      1:30 - 5 p. m . (35 p e r s o n l i m i t )
   Conference. This opening session sets the stage for all of             Cirrus, Level 35
   the activities in store for you at the conference.                     This is Part 1 of a two-part course. Part 2 continues on
   Welcome and introductions                                              Tuesday from 10 a.m. to 5 p.m. Participants must attend
   •
 frank spielberg, chair, TRB Bus Transit Systems Committee,          both sessions to receive CEUs and Certificate of Completion.
      and program manager, Vanasse Hangen Brustlin, Inc., Vienna, VA
                                                                          The customer base of transportation services has expanded
   host remarks
                                                                          greatly. Due to demographic shifts, changing job markets,
   •
 Kevin Desmond, general manager, King County Metro Transit,
                                                                          increased pressure to find alternatives to the single
      Seattle, WA
                                                                          occupancy vehicle, and suburban and exurban land use
   Welcome remarks                                                        patterns, the transportation needs of the population have
   •
 Joyce eleanor, vice chair-bus & paratransit operations,             changed and increased.
      APTA, and chief executive officer, Community Transit,
      Snohomish County, WA                                                Characteristics of travelers today include people with
                                                                          disabilities as well as low-income individuals. These
                                                                          groups are interested in using more independent modes
                                                                          of transportation services as well as improving the current
                                                                                                                                    (Continued)


     32                                                                                                                                  33
  M o n d ay                                                               Monday
system. Transportation services are sometimes fragmented                  Customer service Challenge
and/or duplicative creating inefficiencies for customers                  2:15 - 3:45 p. m .
and extra costs for programs needing transportation.                      Grand Ballroom C, Level 2
Additionally, transit services may stop at jurisdictional lines           A lively contest showcasing exemplary bus operator
and not connect with other modes or jurisdictions.                        customer service skills.

Professionals in transportation services as well as human                 Back by popular demand! Join us as the industry’s very best
services have not been able to create transportation options              bus operators face-off in a contest to test their customer
to meet the needs of these consumer groups. It is time                    service skills at this lively and entertaining event. Come one,
to put the pieces of this puzzle together to make a picture               come all to see who walks away with the title of transit’s
of rides for those who need them. Mobility management                     “top ambassador!”
addresses this need in a relatively non-threatening manor for             host
both traditional public transit and the automobile industry.              •
 thomas J. Costello, vice chair-marketing and communications,
                                                                             APTA, and assistant managing director, Champaign-Urbana Mass
TA R G E T A U D I E N C E Human service coordination
                                                                             Transit District, Urbana, IL
professionals, transit providers, transit managers for all of
the different services, MPOs.

Ceus 1.3 and CertifiCAte of CoMPLetion awarded upon                     B federal transit Administration
completion of Parts 1 & 2 of the course.
                                                                          ridership Awards
There is no separate registration fee required; however                   2:15 - 3:45 p. m .
NTI requested that you pre-register so materials may be                   Grand Ballroom A, Level 2
prepared for each person. Please confirm your registration                The Federal Transit Administration’s (FTA) “Success in
at the APTA registration desk. On-site registration is limited            Enhancing Ridership Award” will be presented to the
to a space-and-materials-available basis.                                 winners by FTA executive leadership. The awards recognize
instructor                                                                transit providers who tried fresh approaches to boost
•
 Jim McLary, senior instructor, National Transit Institute Rutgers,     their ridership with initiatives implemented between 2006
   The State University of New Jersey, New Brunswick, NJ                  and 2007. In addition to netting more passengers, the
                                                                          new techniques must also have had the potential to be
                                                                          successfully implemented by other transit systems. Awards
                                                                          are based on the creativity of the initiatives and on the
                                                                          magnitude of the ridership gain. Consideration was given to
                                                                          the financial impacts of the initiatives with preference given
                                                                          to revenue-neutral or revenue enhancing efforts.
                                                                          Presiding
                                                                          •
 robert J. tuccillo, associate administrator for budget and
                                                                             policy/chief financial officer, Federal Transit Administration,
                                                                             Washington, DC




 34                                                                                                                                            35
     M o n d ay                                                               Monday
C Keeping transit operators safe                                            m o d e r at o r
                                                                            •
 Celia G. Kupersmith, chair, APTA Waterborne Transit
  2:15 - 3:45 p. m .
                                                                                Operations Committee, and general manager, Golden Gate
  Willow B, Level 2                                                             Bridge, Highway & Transportation District, San Francisco, CA
  Are there really practical ways to provide a safer work
  environment for transit operators?                                        Pa n e l i s t s
                                                                            •
 Victor h. Burke, vice chair, APTA Federal Procedures and
  Transit operators work in an environment that can often be                    Regulations Subcommittee, and executive vice president,
  isolated and they must rely on their personal skills when                     operations, Dallas Area Rapid Transit, Dallas, TX
  handling difficult situations. The transit industry has taken             •
 Lisa Darnall, chief operating officer, LYNX - Central Florida
  some very proactive measures to make both the physical                        Regional Transportation Authority, Orlando, FL
  environment of the bus more safe and secure as well as                    •
 nathaniel P. ford sr., chair, APTA Rail Transit CEOs
  provide training that equip operators with effective skills                   Subcommittee, and executive director/CEO, San Francisco
  to reduce confrontational situations. Attend this session                     Municipal Transportation Agency, San Francisco, CA
  to learn how you can make a safer environment for your
  operator workforce.
  m o d e r at o r                                                        G Doing Business with DBes
  •
 thomas M. Greufe, chair, APTA Bus Safety Committee,                    2:15 - 3:45 p. m .
      and senior vice president, safety, Forsythe Transportation, Inc.,
                                                                            Willow A, Level 2
      Anthem, AZ
                                                                            A session for DBEs looking for business and primes
  Pa n e l i s t s                                                          looking for qualifying DBEs.
            notbohm*,
  •
 rodell notbohm , general manager, Apollo Video Technology,
                                                                            Learn how transit agencies and primes identify and develop
      Woodinville, WA
                                                                            business relationships with disadvantaged business
  •
 eric Muntan, acting chief of safety and security, Miami-Dade
                                                                            enterprises qualified to meet contracting goals. Find out how
      Transit, Miami, FL
                                                                            doing business in the bus industry is best facilitated by your
  •
 sergeant Lonnie Arnold, King County Metro Transit Police,
                                                                            APTA membership. Bus manufacturers, a DBE owner, and a
      Seattle, WA
                                                                            procurement officer will discuss the relationship-building that
  •
 rudy Allen, service quality chief, King County Metro Transit,
                                                                            leads to successes for DBEs and the rest of the industry.
      Seattle, WA
                                                                            m o d e r at o r
                                                                            •
 huelon A. harrison, principal, Legacy Resource Group, Dallas, TX

D Mitigation strategies for a                                               Pa n e l i s t s
                                                                            •
 Patricia A. Biedar, chair, APTA Business Member Small
  Volatile economy                                                              Business Committee, and strategic sales manager, Clever
  2:15 - 3:45 p m                                                               Devices Ltd., Mt. Prospect, IL
  Grand Ballroom B, Level 2                                                 •
 Melissa L. Boyles, DBE program manager, Valley Metro
  Everything is UP and then DOWN. How does transit cope?                        Rail, Inc., Phoenix, AZ
  Transit is providing service in a crushing economic                       •
 Antoinette Diaz Modrok, president, National Insurance
  environment. How are systems coping and what strategies                       Consultants, Inc., Las Vegas, NV
  are being deployed? Learn what agencies are doing to
  mitigate the effects of a downturn in the economy. The
  discussion includes revenue forecasting challenges and
  its affect on operational planning, raising fares and losing
  ridership, and managing sales tax and other revenue in a
  down economy.


    36                                                                                                                                     37
    M o n d ay                                                                    Monday
t roadeo operators training                                                  Brt the Brt standards Project
  Dispatch, there’s trouble on my Bus!                                          2:45 - 4 p. m .
  2:15 - 3:45 p. m .                                                            Grand Ballroom D, Level 2
  Seneca, Level 4                                                               APTA Standards Program incorporates best practices
  Defusing hostile situations for bus operators.                                for BRT.

  Bus operators not only see the best that customers bring                      The APTA BRT Working Group has been working on the
  on the bus, but also the worst. This session will focus on                    development of BRT Recommended Practices for the past
  how to recognize potential trouble and techniques to use to                   two years. Several documents are finished and ready for
  defuse hostile situations. Come to this session to learn skills               publication. These documents will assist future BRT project
  that can make your job as an operator safer for you and your                  managers get a helping hand in developing programs that
  customers. Share experiences and what worked in your                          can take advantage of lessons learned from previous efforts.
  situation as a professional operator.                                         related tCrP Documents: r-90, r-117 & 118 (see page 16
  CertifiCAte of AttenDAnCe awarded upon completion of                          for details.)
  course                                                                        m o d e r at o r
                                                                                •
 Cheryl thole, senior research associate, Center for Urban
  trainer
                                                                                    Transportation Research, University of South Florida, Tampa, FL
  •
 reginald A. Mason, associate vice president and chief safety
     officer, Metropolitan Transit Authority of Harris County, Houston, TX      a P ta B r t r e c o m m e n d e d P r a c t i c e s a n d yo u
                                                                                •
 sean rathwell, P.eng., manager, Ottawa office, McCormick
                                                                                    Rankin International, Ottawa, ON

t roadeo Mechanics training                                                     •
 Ann P. John, PMP, Pe, principal consultant, sbX BRT Corridors
                                                                                    Project, OMNITRANS, Glendora, CA
  so You Want to Win the roadeo?                                                •
 Amy Miller, director of marketing, New Flyer, Winnipeg, MB
  2:15 - 3:45 p. m .
                                                                                •
 Bill Vincent, general counsel, Breakthrough Technologies
  Ravenna, Level 3
                                                                                    Institute, Washington, DC
  Applying good troubleshooting skills will help in the
  roadeo (and at work!).                                                        t h e n e W a n d u P d at e d c B r t
                                                                                •
 roderick Diaz, transportation planning manager V, Los Angeles
  Teams that have good troubleshooting skills do much better
                                                                                    County Metropolitan Transportation Authority, Los Angeles, CA
  in the roadeo and have an easier time diagnosing problems
  back in the maintenance garage. This session will focus on
  troubleshooting proficiency. Learn techniques to improve
  your approach to identifying problems.

  CertifiCAte of AttenDAnCe awarded upon completion of
  course
  trainer
  •
 Andrea Dobson, instructor, National Transit Institute Rutgers,
     The State University of New Jersey, New Brunswick, NJ




   38                                                                                                                                             39
     M o n d ay                                                               Monday
  Listening session: Mobility                                               2 0 10 e n g i n e t e c h n o l o gy a n d n at u r a l g a s e n g i n e s
                                                                            •
 Gillian hesser, Cummins Westport Inc., Columbus, IN
  services for All Americans (MsAA)
                                                                            e n g i n e c o o l i n g t e c h n o l o gy a n d t h e 2 0 10 e n g i n e
  stakeholder Web Community                                                 •
 Jeff Bannister, vice president, advanced products, EMP
  4 - 5:30 p. m .
                                                                                Advanced Development, LLC, Escanaba, MI
  Juniper, Level 2
  The U.S. Department of Transportation Mobility Services                   g a s o l i n e h y B r i d a n d t h e 2 0 10 e n g i n e
                                                                            •
 rick sander, president & chief executive officer, ISE
  for All Americans (MSAA) initiative recently unveiled an
                                                                                Corporation, Poway, CA
  interactive web community (www.msaa-tmcc.org) to
  promote effective knowledge and information sharing
  on human service transportation coordination and the
  usage of ITS technologies. Hear the latest news, view                   G the Magic Bus is here!
  the web community in action, and provide your input for                   4 - 5:30 p. m .
  improvement to this new venue whose ultimate goal                         Willow A, Level 2
  is to become a self-sustaining, easy-to-use platform of                   Discover how your organization will benefit from the
  communications among human service transportation                         new industry standard for procuring new buses.
  stakeholders.                                                             Through the hard work of a large number of public and
                                                                            private sector APTA members and financial support from
  related tCrP Documents: r-91, r-101, r-105 (see page 16
                                                                            the FTA, the Standard Bus Procurement Guidelines have
  for details.)
                                                                            been updated with revised commercial terms and new
  F a c i l i tat o r
                                                                            technical specifications. Now transit agencies can utilize an
  •
 Yehuda Gross, manager, Mobility for All Americans Initiative,
                                                                            updated RFP document to purchase transit buses.
      and ITS transit program manager, ITS Joint Program Office,
      Research and Innovative Technology Administration, U.S.               This session will provide transit agency procurement and
      Department of Transportation, Washington, DC
                                                                            operations staff with an overview of the changes and how
                                                                            the new guidelines can be used. It will also be an important
                                                                            session for private sector OEMs and sub-suppliers to
D the Challenge of the 2010 engine                                          understand how they benefit from adoption of the new
  4 - 5:30 p. m .                                                           guidelines.
  Grand Ballroom A, Level 2                                                 m o d e r at o r
  How does a 2010 engine work and how is it                                 •
 robert i. Brownstein, co-chair, APTA Procurement Steering
  maintained?                                                                   Committee, and vice president, AECOM Consult, New York, NY

  The technology required to meet the 2010 engine guidelines                Pa n e l i s t s
  will be challenging. This session will address what will be               •
 Paul smith, executive vice president, sales & marketing, New
  required to run and maintain these engines and how this                       Flyer, Winnipeg, MB
  new technology will affect transit agencies. The discussion               •
 Patrick J. scully, chief commercial officer, Daimler Buses North
  will include associated technologies such as the particulate                  America, Greensboro, NC
  filters necessary for meeting the guidelines.                             •
 Madeline Chun, esq., partner, Hanson Bridgett LLP,
  m o d e r at o r                                                              San Francisco, CA
  •
 Jean-Marc Landry, vice president, sales, NOVA BUS, St.                 •
 richard J. Wieczorek, vice chair, APTA Procurement and
      Eustache, QC                                                              Materials Management Committee, and department manager,
                                                                                procurement, San Francisco Bay Area Rapid Transit District,
  t h e u s e o F u r e a i n a F t e r -t r e at m e n t d e v i c e s
                                                                                Oakland, CA
  •
 thomas hodak, Cummins Inc., Columbus, IN
  •
 James C. harmon, Cummins Inc., Columbus, IN

    40                                                                                                                                                     41
      M o n d ay                                                            Monday
G Quality initiatives in transit:                                         community based planning and partnerships to overcome
                                                                          barriers and make transit and land use linkages that achieve
  the return on investment                                                greater access and transit use by pedestrian, bike, and the
   4 - 5:30 p. m .
                                                                          elderly users.
   Willow B, Level 2
   The economic times are tough....can we afford to put                   AiCP CM CreDits 1.5 awarded
   extra efforts into quality efforts?                                    m o d e r at o r
   Our customers expect quality service even when the                     •
 ronald J. Kilcoyne, chair, APTA Systems Management and
   economy is down. If we take additional steps to strengthen                 Operations Planning Subcommittee, and chief executive officer,
                                                                              Greater Bridgeport Transit, Bridgeport, CT
   the quality of our services and to implement quality assurance
   into our operations, can we reasonably accommodate these               Pa n e l i s t s
   new efforts and is there a heavy cost in time and budget?              •
 Brant Lyerla, project development coordinator, Sound Transit,
   Make sure you attend this informative session to hear from                 Seattle, WA
   your peers who have found that commitment to quality does                           ransome*,
                                                                          •
 Keisha t. ransome , regional planner, KFH Group,
   indeed provide a return on investment!                                     Incorporated, Bethesda, MD

   m o d e r at o r                                                               Walfoort*,
                                                                          •
 nina Walfoort , director of marketing & planning, Transit
   •
 Joyce eleanor, vice chair-bus & paratransit operations, APTA,           Authority of River City, Louisville, KY
       and chief executive officer, Community Transit, Snohomish
       County, WA

   Pa n e l i s t s                                                     t roadeo operators & Mechanics training
   •
 fred M. Gilliam, president/chief executive officer, Capital
       Metropolitan Transportation Authority, Austin, TX
                                                                          how Does a transit system Work?
   •
 Bruce A. Abel, assistant general manager, customer & contracted
                                                                          Who Does What?
       services, Regional Transportation District, Denver, CO             4 - 5:30 p. m .
                                                                          Seneca, Level 4
   •
 Jim Jacobson, deputy general manager, King County Metro
                                                                          A birds-eye view of how transit systems fit together.
       Transit, Seattle, WA
                                                                          So, you may know who the general manager is and you
                                                                          know that payroll issues your checks, but do you ever
G Building sustainable Communities                                        wonder who else does what in your transit organization?
                                                                          This session will discuss who is responsible for and how
  with Partnerships
                                                                          typical transit functions get done. Find out what other types
   4 - 5:30 p. m .
                                                                          of jobs exist in transit. Learn about how you fit and tips on
   Grand Ballroom B, Level 2
                                                                          affecting change in your organization.
   Effective ways to link transit service with development
   for great results.                                                     CertifiCAte of AttenDAnCe awarded upon completion
   Public transportation plays an important role in shaping               of course.
   and building sustainable communities that are pedestrian               trainer
   and bike friendly and helping to promote better access to              •
 Christine Anderson, chair, APTA Bus & Paratransit
   and around station stops and facilities. Yet transit may not               Conference Planning Subcommittee, and special projects
   have as much interaction with county and city governments                  manager, King County Transit Metro, Seattle, WA

   responsible for local land use planning. Developing good
   partnerships with the community planning entities is
   essential for achieving results. This session will focus on



     42                                                                                                                                  43
      M o n d ay                                                                                   Monday
 t roadeo operators & Mechanics training                                                                        hemmer*,
                                                                                                 •
 Christopher hemmer , supervising engineer, Parsons
                                                                                                     Brinckerhoff, Portland, OR
   staying fit to Live
                                                                                                 B r t a n d a c c e s s i B i l i t y: g e t t i n g i t r i g h t F r o m t h e s ta r t
   4 - 5:30 p. m .
                                                                                                                Gerty*,
                                                                                                 •
 rosemary B. Gerty , co-chair, APTA Older Adult Transportation
   Ravenna, Level 2
                                                                                                     Subcommittee, and senior transportation planner, TranSystems
   Balancing personal life and work is not an easy task.
                                                                                                     Corporation, Chicago, IL
   Transit work can involve shift work, long hours, and minimal                                  •
 Cosette rees, marketing representative, Lane Transit District,
   exercise. Keeping work and life in balance can be a struggle.                                     Eugene, OR
   Weight gain is common among operators and mechanics.                                          •
 Dennis M. Cannon, transportation accessibility specialist,
   This session will point out common pitfalls and identify                                          United States Access Board, Washington, DC
   strategies that can assist in maintaining a healthier life.                                   •
 sandra stanko, director of transit services, Regional
                                                                                                     Transportation Commission of Southern Nevada, Las Vegas, NV
   CertifiCAte of AttenDAnCe awarded upon completion
   of course.
   trainer
   •
 Caroline hughes, education coordinator, Health Matters                                  Brt Bus rapid transit reception
       Program, King County Metro Transit, Seattle, WA                                           5:30 - 6:30 p. m .
                                                                                                 Grand Ballroom C, Level 2
                                                                                                 Mix and mingle among your BRT peers in this lively
   4 - 5:30 p. m .                                                                               welcoming reception.

   Bus technical Maintenance
   Committee                                                                                     5:30 - 6:30 p. m .
   Cascade 2, Mezzanine Level, Westin
   Chair, Gene Walker
                                                                                                 environmental Justice/
                                                                                                 title Vi subcommittee
                                                                                                 Wallingford, Level 3
                                                                                                 Chair, James P. Burke
Brt Accessible Brt
   4:15 - 5:15 p. m .
   Grand Ballroom D, Level 2
   Making BRT as accessible as possible for the riding public.

   This session will focus on the ongoing discussion of
   making your BRT as accessible as possible and meeting
   ADA requirements. Speakers will address topics such as
   securement, mobility access, and level boarding. Agencies
   who have worked through accessibility issues with their
   projects will discuss what worked and what didn’t.
   m o d e r at o r
   •
 Angela iannuzziello, P. eng., vice chair-Canadian members,
       APTA, and president, ENTRA Consultants, Markham, ON

   d e s i g n c o n s i d e r at i o n s F o r B r t l e v e l B o a r d i n g s tat i o n
   P l at F o r m s
                            P.e. ,
   •
 isabella A. Bejarano, P.e.*, lead civil engineer, Parsons
       Brinckerhoff, Portland, OR


     44                                                                                                                                                                            45
  t u e s ay
  M o n d ay, May 5                                    tuesday
7 - 8 a.m.                                         e host foruM
Coffee service                                       sustainability & transit: King County
Grand Ballroom Foyer, Level 2
                                                     Metro transit’s efforts to Create a
                                                     sustainable transportation system
7 - 8 a.m.                                           8 - 9:30 a . m .
                                                     Grand Ballroom C, Level 2
Land use & economic
                                                     King County Metro Transit (Metro) is working to create
Development subcommittee                             a sustainable transportation system — one that pollutes
Wallingford, Level 3
                                                     less, consumes less imported fossil fuels, and efficiently
Co-chairs, G.B. Arrington & Mariia V. Zimmerman
                                                     serves the mobility needs of a growing population. Learn
                                                     about Metro’s operational, fleet, technology, and market
                                                     development initiatives and long-standing commitment to
7:30 - 8:30 a . m .
                                                     progressive environmental policies and investments. This
Bus operations Committee                             session highlights Metro’s efforts in developing hybrid transit
Cedar, Level 2                                       vehicles, designing LEED-certified buildings, implementing
Chair, Claire Spielberg                              “Clean Green” practices, and increasing market share through
                                                     innovative transportation demand management programs.
                                                     m o d e r at o r
7:30 - 9 a . m .                                     •
 Kevin Desmond, general manager, King County Metro Transit,
Business Member small                                    Seattle, WA
Business Committee                                   Pa n e l i s t s
Douglas, Level 2                                     •
 Jim Boon, manager, vehicle maintenance, King County Metro
Chair, Patricia A. Biedar                                Transit, Seattle, WA
                                                     •
 Jerry rutledge, CPMM , manager, power and facilities,
                                                         King County Metro Transit, Seattle, WA
7:30 a . m . - 5:30 p. m .                           •
 Matt hansen, supervisor, market development, King County
  A
•

 PtA registration Desk                                Metro Transit, Seattle, WA

  h
•

 ost information Desk                             •
 Paul roberts, chair, board of directors, Puget Sound Clean
   Aspen, Level 2                                        Air Agency, Seattle, WA


8 a . m . - 5 p. m .
  M
•

 oderators/speakers                            Brt Brt and the new starts/
  & A/V Preview room                                  small starts Program
   Fremont, Level 3                                  8 - 9:30 a . m .
•
tCrP information Center                            Grand Ballroom A, Level 2
   Grand Ballroom Foyer, Level 2                     Explore how your BRT project fits into this funding program.

•
Business Member resource room                      The New Starts/Small Starts Program criteria allow BRT
   Douglas, Level 2                                  projects to qualify for funding. Speakers will discuss how to
                                                     take advantage of these programs and what steps should be
                                                     taken to increase the chances of a successful application.

                                                                                                            (Continued)


 46                                                                                                              47
      tues
      M o n d ay                                                                                  tuesday
   m o d e r at o r                                                                           A Accessibility: Doing it right
   •
 Walter Kulyk, director, Office of Mobility Innovation,                                    9:45 - 11:45 a . m .
       Federal Transit Administration, Washington, DC
                                                                                                Grand Ballroom D, Level 2
   hoW can i get a Piece oF the Pie? le arning the gr ant                                       Trading inside stories.
   Process
                                                                                                Lessons learned in starting work with taxi services and
   • Representative from the Federal Transit Administration
                                                                                                transitioning from one paratransit contractor to another are just
   a c a s e s t u dy i n m u lt i a g e n c y c o o r d i n at i o n F o r m o B i l i t y     two of the life experiences that service providers said they
   m a n a g e m e n t: u s 3 6 B r t P h a s e 2
                                                                                                wouldn’t have missed. They will describe how projects can be
   •
 reed Lee, senior transit planner, HDR ENGINEERING, INC.,
                                                                                                organized better the next time and provide their insights.
       Denver, CO
                                                                                                m o d e r at o r
   B r t i n t h e r o a r i n g F o r k va l l e y, c o l o r a d o : a u n i q u e
                                                                                                •
 rick ramacier, vice chair, APTA Access Committee, and
   a P P l i c at i o n
                                                                                                    general manager, Central Contra Costa Transit Authority,
                        P.e.,
   •
 William D. Byrne, P.e., vice president, David Evans and                                       Concord, CA
       Associates, Inc., Denver, CO
                                                                                                a d a Pa r at r a n s i t a n d t h e P r i vat e s e c t o r : W o r k i n g W i t h
   a P P ly i n g a n d r e c e i v i n g F ta n e W s ta r t / s m a l l s ta r t
                                                                                                t h e ta x i i n d u s t r y
   gr ants : an agency’s PersPective
                                                                                                •
 Kenneth i. hosen, principal, KFH Group, Incorporated,
   •
 Karl otterstrom, director of planning, Spokane Transit                                        Austin, TX
       Authority, Spokane, WA
                                                                                                ta x i d e B t c a r d
                                                                                                •
 Annette Williams, manager, Accessible Services Program,
                                                                                                    San Francisco Municipal Transportation Agency,
Brt fitting Brt to smaller and                                                                      San Francisco, CA
    suburban systems                                                                            i m P r o v i n g a r l i n g t o n , t e x a s ta x i c o n t r a c t s W i t h
   9:30 - 11 a . m .                                                                            B l a c k B e r r y, m e n t o r r a n g e r , a n d g o o g l e e a r t h
   Grand Ballroom A, Level 2                                                                    •
 ryan J. Larsen, president, Ecolane USA, Inc., Elk Horn, IA
   BRT is not just for the “big guys!”
                                                                                                sedan voucher Progr am
   BRT has become a successful application in many smaller                                      •
 Carol Perkins, director, mobility management services,
   and suburban communities. Speakers will focus on how to                                          Central Ohio Transit Authority, Columbus, OH
   apply the positive outcomes in planning and operating BRT                                    se amless contr act tr ansition — imPossiBle dre am
   to locations that have smaller population centers. Learn from                                o r a c h i e va B l e r e a l i t y ?
   what others have done to make their operations successful.                                   •
 steve Chang, director of access services, Access Services, Inc.,
   m o d e r at o r                                                                                 Los Angeles, CA
   •
 James t. Jarzab, BSP system engineering manager,
       Santa Clara Valley Transportation Authority, San Jose, CA

   imPlementing a successFul loW-cost Brt and
   ex tensions
   •
 richard C. Jarrold, senior director, engineering project
       management, Kansas City Area Transportation Authority,
       Kansas City, MO

   selection and decision making Process le ading to
   selection oF the most Fe asiBle arterial Brt corridor
   i n Pa c e ’ s s e r v i c e a r e a
                Balvanyos*,
   •
 Dr. tunde Balvanyos , BRT coordinator, Pace Suburban Bus,
       Arlington Heights, IL

     48                                                                                                                                                                            49
     t u e s d ay                                                        tuesday
B telling Your story to the Media                                      more eFFicient tr aining dePar tments, Be t ter inFormation
                                                                       to staFF, and le ver aging technology to our advantage
  9:45 - 11:15 a . m .                                                 •
 George stites, supervisor, fleet engineering, King County Metro
  Willow A, Level 2                                                        Transit, Tukwila, WA
  How to successfully deal with the media.
                                                                       F r o m t r a i n i n g B u s t o Pa s s e n g e r s e r v i c e
  A media interview should be a two-way street offering                •
 Louis G. Maiello, surface transit training-subject matter expert,
  an opportunity for the reporter and for you. The reporter                FAAC Incorporated, Ann Arbor, MI
  wants information for a news story, but you want to do the
                                                                       develoPing a maintenance tr aining curriculum
  interview to tell your organization’s story and point of view.
                                                                       •
 Brian Markey, maintenance instructor, Los Angeles County
  This session will explore how to successfully tell your story,           Metropolitan Transportation Authority, Los Angeles, CA
  starting with the preparation needed before an interview
  takes place. It will also offer advice on how to coordinate
  with your press officer and how to work with print, radio,
                                                                     G international Business opportunities
  and television reporters.
                                                                       9:45 - 11:15 a . m .
  m o d e r at o r
                                                                       Issaquah, Level 3
  •
 Andrea Packer, chief communications officer, Utah Transit
                                                                       A special session for APTA business members.
      Authority, Salt Lake City, UT
                                                                       Interested in expanding your international business or
  Pa n e l i s t s
                                                                       exploring opportunities outside of the United States? Attend
  •
 Meg Kester, marketing & communications manager, Intercity
      Transit, Olympia, WA                                             this session to hear from international representatives
                                                                       about upcoming projects and business opportunities in their
  •
 Mary fetsch, communications director, Tri-County Metropolitan
      Transportation District of Oregon, Portland, OR                  countries — Australia, United Arab Emirates (U.A.E.), India,
                                                                       and Brazil.
                                                                       m o d e r at o r
                                                                       •
 Jeffrey Wharton, chair, APTA Business Member Business
D training strategies for                                                  Development Committee, and executive vice president/general
  optimum Performance                                                      manager, IMPulse NC, INC., Mount Olive, NC
  9:45 - 11:15 a . m .
                                                                       Pa n e l i s t s
  Willow B, Level 2
                                                                       •
 saeed Mohammed fadhei Al-hameli, general manager-
  Approaches that benefit employees and employers.
                                                                           bus transportation, Department of Transport, Abu Dhabi, U.A.E.
  Training is critical to developing strong, capable employees         •
 scott Grenda, chairman, Bus Industry Confederation,
  needed to meet today’s transit challenges. Employees are                 Victoria, Australia
  being stretched and asked to perform more and different              •
 Ajai Mathur, chief operating officer, Urban Mass Transit
  duties. Technology has impacted all of us from driving a bus,            Company, Delhi, India
  to scheduling a route, to supervising employees who rarely           •
 helcio raymundo, co-director, R&B Engineering and
  come into a job site. How can we maintain effective training             Architecture LTD, Sao Paulo, Brazil
  and continue to grow our employees to meet today’s transit
  challenges?
  m o d e r at o r
  •
 William e. snell, senior instructor, San Mateo County Transit
      District, South San Francisco, CA




    50                                                                                                                                    51
     tues
     M o n d ay                                                                           tuesday
h transit Data Management                                                             t roadeo operators training
  9:45 - 11:15 a . m .                                                                  Who Planned this route, Anyway?
  Grand Ballroom B, Level 2                                                             9:45 - 11:15 a . m .
  How valuable is the information really?                                               Seneca, Level 4
  We are all flooded in data. Modern transit operations and                             Service planning for bus operators.
  management systems are producing massive amounts                                      Route planning is a balancing act between delivering good
  of information but is the information produced useful or                              service and the constraints of the transit system. This
  is it just paralyzing. There are methods to address data                              session will discuss how routes are planned and how bus
  management which are specific to the transit environment.                             operators can add valuable input to developing good service
  This session will explore these methods to help transit                               for the customer.
  agencies successfully manage data to ensure optimal use of
  information.                                                                          CertifiCAte of AttenDAnCe awarded upon completion
                                                                                        of course
  related tCrP Documents: r-88, r-126 (see page 16
                                                                                        trainer
  for details.)                                                                         •
 ted Day, transportation planner, King County Metro Transit,
  m o d e r at o r                                                                         Seattle, WA
  •
 Jonathan h. McDonald, P.e., chair, APTA Research
      and Technology Committee, and principal - managing leader,
      Stantec Consulting Inc., San Francisco, CA
                                                                                      t roadeo Mechanics training
  g e t t i n g m o r e o u t o F c a d / av l t h r o u g h a t r a n s i t
  o P e r at i o n s d e c i s i o n s u P P o r t s y s t e m ( t o d s s )
                                                                                        is there Life After Being
  •
 John Braband , department manager, bus operations,
          Braband*,                                                                     a Bus Mechanic?
      Pace Suburban Bus, Arlington Heights, IL                                          9:45 - 11:15 a . m .
  •
 William hiller , associate, Booz Allen Hamilton,
             hiller*,                                                                   Ravenna, Level 3
      Cedar Rapids, IA                                                                  Tips on preparing for a trainer or supervisor position.

  k i n g c o u n t y t r a n s i t d ata m a n a g e m e n t                           Great mechanics don’t necessarily become great trainers or
  •
 John toone, senior ITS project manager, King County Metro                          supervisors. Other skills are needed to successfully move
      Transit, Seattle, WA                                                              into those positions. This session will focus on what skills
  h o W d ata Wa r e h o u s i n g c a n B e n e F i t t h e W h o l e a g e n c y:
                                                                                        are needed and how to develop them in preparation for
  a c a r ta c a s e s t u dy                                                           moving to a new position.
                 rephlo*,
  •
 Jennifer A. rephlo , transportation research engineer, Science
                                                                                        CertifiCAte of AttenDAnCe awarded upon completion
      Applications International Corporation, McLean, VA
                                                                                        of course
  B u s d ata F u s i o n — g e t t i n g s y s t e m s a n d P e o P l e
                                                                                        trainers
  Working together to re ach their Full Potential
                                                                                        •
 Ken Mall, business unit leader-technical, Educational Data
                 Woods*,
  •
 theodore K. Woods , senior program manager, ARINC, Inc.,
                                                                                           Systems, Inc., Dearborn, MI
      Annapolis, MD
                                                                                        •
 Doug McCartney, maintenance instructor, Community Transit,
                                                                                           Snohomish County, WA




    52                                                                                                                                                  53
    tues
    M o n d ay                                                         tuesday
t nti training                                                    Brt LunCheon session
  Coordinated Mobility: A unified                                     Brt and special events
  transportation Management                                          12 - 1:30 p. m .
  solution — Part 2                                                  Grand Ballroom C, Level 2
                                                                     Using BRT service for special events.
  1 0 a . m . - 5 p. m .   (35 person limit)
  Cirrus, Level 35                                                   There have been large events all over the world where a BRT
  This is Part 2 of a two-part course. Part 1 is on Monday from      service was implemented as a successful mode of transport.
  1:30 to 5 p.m. Participants must attend both sessions to           Learn how China used BRT service in the Olympics, how
  receive CEUs and Certification of Completion.                      South Africa is planning BRT service as the host of the World
                                                                     Cup, and other unique and successful BRT projects.
  Refer to pages 33-34 for course and registration details.
                                                                     introduction
                                                                     •
 Jeff hiott, program manager-technical services, APTA

  Bus ProDuCts & serViCes shoWCAse                                   sPeakers
                                                                     •
 samuel L. Zimmerman, urban transport advisor, The World
  1 0 :30 a . m . - 2 p. m .
                                                                        Bank, Washington, DC
  (lunch served from 12 - 2 p.m.; tickets required)
                                                                     •
 Graham Carey, Pe, AiCP, BRT project engineer, Lane Transit
  Hall 4F, Convention Center
                                                                        District, Eugene, OR
  Many business members’ bus products and services are
  showcased at the 2009 Bus Products & Services Showcase.
  Bus & Paratransit Conference and BRT Conference                  D Kitsap transit — A small
  registrants can enjoy lunch and view the products and
  obtain information relating to the bus products and services
                                                                     operator with Big ideas
                                                                     12:15 - 5:15 p. m . ( i n c l u d e s t r a v e l t i m e )
  on display. Expert personnel are on hand to answer your
                                                                     Location: Kitsap Transit, Bremerton, WA
  questions as you inspect what’s new and innovative in the
  world of bus equipment and services.                               As part of the 2009 Bus & Paratransit Conference, the
                                                                     Small Operations Committee has arranged for a session
    Lunch sponsored by GFI GENFARE and APTA.                         and tour of Kitsap Transit in Bremerton, WA. Kitsap Transit
                                                                     is known for being an exciting and innovative transit system
                                                                     and will share some of their innovations with us. The
                                                                     session/tour will feature the arriving ferry terminal which
                                                                     they service, their worker/driver program, and a passenger-
                                                                     only ferry prototype boat. The group will be led on site by
                                                                     richard hayes, executive director, Kitsap Transit.

                                                                     The group should meet in the lobby of the Sheraton Hotel
                                                                     for a 12:10 p.m. departure to the Washington State Ferry
                                                                     Terminal. The group will be escorted by a representative
                                                                     from Kitsap Transit from the Sheraton to the ferry docks.
                                                                     The walk to the ferry terminal is approximately one (1) mile.
                                                                     You may also opt to take a taxi from the hotel at a cost of
                                                                     approximately $8 per single fare. The hotel concierge staff
                                                                     can arrange for an accessible taxi upon request.
                                                                                                                                   (Continued)


   54                                                                                                                                   55
  tues
  M o n d ay                                                        tuesday
The ferry will depart Seattle at 12:45 p.m., arriving in          teChniCAL tours
Bremerton at approximately 1:45 p.m. The tour will begin          Be sure to take advantage of the variety of technical tours
at the ferry terminal upon disembarking the ferry. The            provided by your colleagues at King County Metro Transit
group will return on the 4:15 p.m. ferry arriving in Seattle at   (Metro). Please sign up for the tour of your choice at the
approximately 5:15 p.m.                                           host information desk in the APTA registration area,
Round-trip ticket cost is $6.70 per person. You may pre-          Aspen Room, Level 2 in the Sheraton Seattle.
purchase a ticket up to 90 days in advance or on line the day
of the trip at the ferry terminal. Please visit
https://secure2.gatewayticketing.com/wsf/webstore/
                                                                  Downtown seattle transit tunnel
shop/ticket-selection.aspx?Merchant=Main&SalesCate
goryGroup=21&SalesCategory=24 for ticket information
                                                                  and transit Communications
and purchase. Please note that when you purchase a ticket         & Control Center
you do not indicate a time or day as your ticket is valid for     2 - 5 p. m .
90 days from date of purchase. Please be sure you are             Join Metro staff on a tour of the Downtown Seattle Transit
purchasing the Seattle to Bremerton route.                        Tunnel, which was recently retrofitted for joint bus-light rail
                                                                  operations beginning in 2009. The tour includes a bus ride
Lunch will not be provided as part of the session/tour;           through the 1.3-mile tunnel and a tour of behind- the-scenes
however, the ferry offers cafeteria style dining for lunch and    facilities that support the tunnel.
also has vending machines. There are tables on the deck
of the ferry as well as inside the main cabin for dining. You     The Transit Communications and Control Center houses
may also wish to bring your lunch on board – there are small      the communications equipment that staff uses to interact
restaurants at the ferry docks where you may purchase food.       with and monitor all Metro-operated buses running on
                                                                  surface and tunnel routes. In the future, the building will
Please contact APTA’s Heidi Salati at the Sheraton Seattle if     accommodate the monitoring of Sound Transit’s LINK Light
you did not register in advance and plan to participate in the    Rail services operated by Metro. The facility also serves
session/tour.                                                     as Transit’s Emergency Operations Center. The building,
                                                                  completed in 2007, recently received a LEED Gold rating.

12:30 - 2 p. m .                                                  The tour departs from and returns to the Seattle Convention
                                                                  Center.
regulatory Activities subcommittee
(Access Committee)
Juniper, Level 2
Chair, Patrisha Piras                                             ACCess transportaion Control Center
                                                                  2 - 5 p. m .
                                                                  ACCESS Transportation provides over 4,000 paratransit trips
1 - 2 p. m .                                                      per day in the greater King County area with a fleet of 290
Waterborne transit                                                vehicles. Tour the control center and see firsthand
operations Committee                                              some of the newest technologies being put to use, including
Cedar, Level 2                                                    automated scheduling and dispatch software integrated
Chair, Celia G. Kupersmith                                        with Interactive Voice Response (IVR) and Mobile Data
                                                                  Computers (MDC).

                                                                  The tour departs from and returns to the Seattle Convention
                                                                  Center.


 56                                                                                                                        57
     tues
     M o n d ay                                                      tuesday
Brt Community transit Brt Line                                   A Accessibility Consensus standards —
   2 - 5:30 p. m .                                                 What You need to Know!
   Come learn what a suburban transit agency is implementing       2:15 - 3:45 p. m .
   for a new BRT system. Community Transit is providing            Grand Ballroom D, Level 2
   transportation to their community to highlight their BRT        Providing mobility options for all.
   routes. See what alignment they have chosen, learn what
                                                                   As one of APTA’s newest standards programs, the
   they have done to create a unique brand for the new BRT
                                                                   Accessibility Consensus Standards Development Program
   line, and view a mock-up of one of their newly designed
                                                                   has developed several recommended practices concerning
   stations that was built for operator training.
                                                                   fixed route stop announcements and route identifications
   The tour departs from and returns to the Seattle Convention     and paratransit call centers. Panelists will review the various
   Center.                                                         documents that have been developed and discuss the
                                                                   benefits of implementation.
   N O T E : Tour is open to all, but BRT Conference
                                                                   m o d e r at o r
   registrants will receive priority.
                                                                   •
 richard Derock, chair, APTA Accessibility Consensus
                                                                       Standards Development Program, and general manager, Link
                                                                       Transit, Wenatchee, WA

                                                                   Pa n e l i s t s
                                                                   •
 Michael Miller, accessibility manager, Sound Transit, Seattle, WA
                                                                   •
 rosemary B. Gerty, co-chair, APTA Older Adult Transportation
                                                                       Subcommittee, and senior transportation planner, TranSystems
                                                                       Corporation, Chicago, IL
                                                                   •
 f. scott Jewel, director, administration & information
                                                                       technology, Access Services, Inc., Los Angeles, CA
                                                                   •
 tammy haenftling, chair, APTA Access Committee, and
                                                                       assistant vice president, Paratransit Management Services,
                                                                       Dallas Area Rapid Transit, Dallas, TX




                                                                 A to What extent is travel training the
                                                                   Answer to rising Paratransit Costs?
                                                                   2:15 - 5:30 p. m .
                                                                   Willow A, Level 2
                                                                   Session sponsored by Easter Seals Project ACTION.

                                                                   This session is designed for management and supervisory
                                                                   staff interested in learning about the benefits of travel
                                                                   training services.

                                                                   Whether a transportation provider uses existing or hires new
                                                                   personnel, contracts out to a third party, or contributes fare
                                                                   or in-kind services, transit systems are benefitting from the
                                                                   intense development of travel training services.

                                                                                                                               (Continued)


    58                                                                                                                              59
     tues
     M o n d ay                                                                 tuesday
  Speakers will focus on promising practices throughout the                   g r e e n t e c h n o l o g i e s & s t r at e g i e s t o r e d u c e h va c P o W e r
  U.S. and abroad and address human resource issues such                      consumPtion

  as salary requirements, recruitment and training, work                      •
 steve D. Johnson, product manager, large bus and rail HVAC,
                                                                                  Thermo King Corporation, Bloomington, MN
  assignments and staff capacity, and supervising off site
  personnel; the relationship between paratransit eligibility                 c l e a n i n g d i e s e l Pa r t i c u l at e F i lt e r s
  determination processes and travel training services; how                   •
 r. Drew taylor, national sales manager, FSX Equipment, Inc.,
  travel training can 1) support paratransit customers to use                     Granite Falls, WA
  fixed-route for all or part of their trips and 2) support new
  customers to use fixed-route (and rule out paratransit) as
  their preferred transit mode.                                             f WorKforCe DeVeLoPMent
  m o d e r at o r                                                            operator focus: education,
  •
 Karen Wolf-Branigin, MsW, training and technical assistance
                                                                              Availability, Communication
      director, Easter Seals Project ACTION, Washington, DC
                                                                              2:15 - 3:45 p. m .
  Pa n e l i s t s                                                            Grand Ballroom A, Level 2
  •
 spencer Cotton, ADA certification administrator, King County             Enabling a world-class operator workforce.
      Metro Transit, Seattle, WA
                                                                              Front-line employees put a face on our industry. Well-
  •
 frances rankos, travel instructor, Pierce Transit, Lakewood, WA
                                                                              trained, dedicated, readily available, and well informed
                                                                              operators provide the backbone for agencies to provide
                                                                              world class customer service leading to successful business
D Do i have something in My teeth                                             results. Join a high-spirited session to hear agency and
  (or soot on my exhaust Pipe)?                                               provider insights on high-quality operator training programs
  2:15 - 3:45 p. m .                                                          and driver best-practices. Learn how to reduce absenteeism
  Grand Ballroom B, Level 2                                                   through innovative employee availability improvement
  Buses continue to be cleaner with each advancement.                         models and programs. Hear how coach operators improve
                                                                              communication channels, build stronger relationships with
  No one wants bellowing soot or dirty exhaust. We are all
                                                                              fellow operators and enhanced business practices.
  working towards cleaner air, and a better environment.
                                                                              m o d e r at o r
  This session will focus on what is happening with clean
                                                                              •
 Lydia C. Grose, vice chair, APTA Workforce Development
  propulsion efforts. Hear updates on fuel cell buses, the
                                                                                  Subcommittee, and manager, track & civil engineering,
  newest data on hybrids, and what other fuel technologies
                                                                                  Southeastern Pennsylvania Transportation Authority,
  are doing to reduce their footprint on the earth.
                                                                                  Philadelphia, PA
  m o d e r at o r
                                                                              achie ving saFe t y and eFFiciency through driver
  •
 Joshua J. Goldman, co-vice chair, APTA Clean Propulsion
                                                                              training
      & Support Technology Committee, and director of business
                                                                                      Dodds*,
                                                                              •
 Matt Dodds , product manager, Trapeze Group, Mississauga, ON
      development, Proterra, LLC, Golden, CA
                                                                              e m P l oy e e ava i l a B i l i t y — a s i g n i F i c a n t o P P o r t u n i t y F o r
  de veloPments and choices in energy stor age
                                                                              B u s i n e s s i m Pa c t
  technologies For tr ansit vehicles
                                                                              •
 Lateekey e. Andrews, director of employee availability,
  •
 Dr. Jasna tomic, program manager, CALSTART, Pasadena, CA
                                                                                  Metropolitan Atlanta Rapid Transit Authority, Atlanta, GA
  B i o d i e s e l u s e i n F a r g o - m o o r h e a d m at B u s e s
                                                                              i ’ m o u t o F l e av e . t o m o r r o W i ’ m g o i n g t o c a l l i n d e a d.
  •
 Del Peterson, associate research fellow, Upper Great Plains
                                                                              recl aiming the disengaged Frontline WorkForce
      Transportation Institute, Small Urban & Rural Transit Center, North
                                                                                         Gallacci*,
                                                                              •
 Jeanine Gallacci , organizational development manager,
      Dakota State University, Fargo, ND
                                                                                  Community Transit, Snohomish County, WA
                                                                                                                                                        (Continued)


    60                                                                                                                                                          61
     tues
     M o n d ay                                                                                tuesday
  B e s t P r a c t i c e s i n c o m m u n i c at i n g W i t h B u s o P e r at o r s
                                                                                             teChniCAL tour
             Volinski*,
  •
 Joel M. Volinski , director, National Center for Transit Research,
                                                                                             Please sign up for the tour of your choice at the host
      Center for Urban Transportation Research, University of South
                                                                                             information desk in the APTA registration area, Aspen
      Florida, Tampa, FL
                                                                                             Room, Level 2 in the Sheraton Seattle.
  r e c r u i t i n g a n d r e ta i n i n g F i x e d r o u t e Pa r at r a n s i t
  o P e r at o r s                                                                           N O T E : Tour is open to all, but BRT Conference
  •
 Liz Williams, fixed route operations manager, Pierce Transit,                           registrants will receive priority.
      Lakewood, WA




                                                                                          Brt Bus rapid transit elements
G What Did they say and What                                                                  in King County
  Were they reALLY thinking?!                                                                2:30 - 4:30 p. m .
  2:15 - 3:45 p. m .                                                                         Take a bus tour of the many Bus Rapid Transit (BRT) elements
  Willow B, Level 2                                                                          that are already in place throughout King County. While not
  Finally we will understand why things happen the way                                       part of a formally branded BRT system, these elements are
  they do.                                                                                   used daily to more efficiently keep transit moving. While on
                                                                                             board, participants will have a chance to speak to King County
  Doing business in the transit industry today is tough for both
                                                                                             Metro Transit staff. You will see examples of designated
  the public and private sectors. New market forces are forcing
                                                                                             roadways (Downtown Seattle Transit Tunnel, SODO Busway,
  everyone to look carefully at how they do business and to
                                                                                             reversible express lanes), center access ramps connecting
  make hard choices. This session will focus on the controversial
                                                                                             freeways to transit facilities, High Occupancy Vehicle and
  issues in bus procurement and the question you’ve always
                                                                                             Business Access and Transit lanes, transit centers (with future
  wanted to ask, “Why in the heck did you do THAT?!”
                                                                                             multi-modal connections and Transit Oriented Development),
  m o d e r at o r
                                                                                             bus bulbs, and transit signal priority.
  •
 Gordon A. nevison, co-chair, APTA Business Member
      Programs Committee, and president, The Nevison Group Inc.,                             The tour departs from and returns to the Seattle Convention
      Bel Air, MD                                                                            Center.
  PuBlic sector te am
  •
 Karen King, chief executive officer, Golden Empire Transit
      District, Bakersfield, CA
  •
 C. Mikel oglesby, general manager, SunLine Transit Agency,
      Thousand Palms, CA

  P r i vat e s e c t o r t e a m
  •
 Joe Policarpio, director, national sales, GILLIG Corporation,
      Hayward, CA
  •
 Michael h. setzer, vice president, Veolia Transportation,
      Cincinnati, OH




    62                                                                                                                                                63
     tues
     M o n d ay                                                             tuesday
  regulatory issues in the                                                related tCrP Documents: r-86, Vols. 7, 8, 9 (see page 16
                                                                          for details.)
  new Administration
                                                                          m o d e r at o r
  4 - 5:30 p. m .
                                                                          •
 Michael t. flanigon, director, Office of Technology, Federal
  Issaquah, Level 3
                                                                              Transit Administration, Washington, DC
  An update on the issues affecting our industry.
                                                                          Pa n e l i s t s
  This session will examine the status of recently enacted
                                                                          •
 Carol Wright, associate director for training, Small Urban
  and pending U.S. DOT and other agency regulations that
                                                                              & Rural Transit Center, North Dakota State University, Fargo, ND
  impact bus operations. Industry experts will discuss how
                                                                          •
 Gary hegland, training coordinator, Small Urban & Rural Transit
  the implementation of new key regulations have affected
                                                                              Center, North Dakota State University, Fargo, ND
  bus agencies across the nation, the new Administration’s
                                                                          •
 Mike DeCapua, homeland security director, King County Metro
  treatment of outstanding regulatory issues, and forecast
                                                                              Transit, Seattle, WA
  what might be on the horizon. This session will include a
                                                                          •
 stevie the Bomb Dog, King County Metro Transit Police,
  particular emphasis on the Charter Bus Service, School
                                                                              Seattle, WA
  Bus Operations, Medicare and Medicaid rules, and other
                                                                          •
 Deputy tim Morgan, Stevie’s handler, King County Metro
  recently proposed regulations.
                                                                              Transit Police, Seattle, WA
  m o d e r at o r
  •
 richard J. Bacigalupo, vice chair-management and
      finance, APTA, and federal relations manager, Orange County
      Transportation Authority, Orange, CA
                                                                        D Confronting new operational Models
                                                                          4 - 5:30 p. m .
  Pa n e l i s t s
                                                                          Grand Ballroom B, Level 2
  •
 edward J. Gill Jr., partner, Thompson Coburn LLP, Washington, DC
                                                                          Operational challenges of meeting demands require
  •
 richard Derock, chair, APTA Accessibility Consensus                  new thinking about old problems.
      Standards Development Program, and general manager, Link
      Transit, Wenatchee, WA                                              Transit is thinking differently these days as service becomes
  •
 Christopher P. Boylan, deputy executive director, corporate          more specialized. Service with special adaptations is
      affairs and communications, Metropolitan Transportation             being requested by employers, while transit is purchasing
      Authority, New York, NY                                             segmented fleets to meet varying service types that
                                                                          confound the spare ratio requirements. What does all this
                                                                          mean? We are using buses differently. Be a part of this
                                                                          discussion about operational solutions that may work where
C emergency Preparedness
                                                                          you live.
  4 - 5:30 p. m .
                                                                          m o d e r at o r :
  Willow B, Level 2
                                                                          •
 richard L. hunt, vice chair, APTA Bus Technical Maintenance
  If a real, large-scale emergency happens in your area,
                                                                              Committee, and general manager, Metro San Fernando Valley
  how ready are you?
                                                                              Service Sector, Los Angeles County Metropolitan Transportation
  Over recent years, we have experienced both large scale                     Authority, Chatsworth, CA
  and regional emergencies that have directly impacted
                                                                          designing shut tle services For niche markets
  transit organizations in one way or another. The key to                             Deeter*,
                                                                          •
 Lawrence Deeter , transit planner, TranSystems Corporation,
  effectively addressing an emergency is to have a practical                  Chicago, IL
  and effective plan and to test that plan regularly. Attend this
                                                                          c a s e s t u dy o F e z B u s i n n e W o r l e a n s : i m P l e m e n t i n g
  session to learn about the emergency preparedness tools
                                                                          tr ansitional service solutions as the cit y recovers
  that are available to help you build or strengthen your own
                                                                                    Marks*,
                                                                          •
 stefan Marks , business development manager, Veolia
  emergency preparedness plan.                                                Transportation, Oceanside, CA                                      (Continued)


    64                                                                                                                                                  65
     tues
     M o n d ay                                                                                      tuesday
  Building a tr ansPort From the desert uP                                                         4 - 5:30 p. m .
  •
 saeed Mohammed fadhei Al-hameli, general manager-
                                                                                                   Clean Propulsion & support
      bus transportation, Department of Transport, Abu Dhabi, U.A.E.
                                                                                                   technology Committee
  i n n o vat i v e s e r v i c e F o r m i c r o s o F t                                          Fifth Avenue, Grand Level, Westin
  •
 Marsha Moore, chief information officer, MV Transportation, Inc.,
                                                                                                   Chair, George Karbowski
      Fairfield, CA



                                                                                                   inclusion of human services in
h Web-Based & Mobile
                                                                                                   Metropolitan transportation Planning
  technology Applications                                                                          4:30 - 6:30 p. m .
  4 - 5:30 p. m .                                                                                  Wallingford, Level 3
  Grand Ballroom A, Level 2                                                                        Sponsored by the FTA/FHWA Transportation Capacity
  Innovative applications to streamline operations.                                                Building Program (TCBP)
  Refined web-based and mobile technology options are now                                          In this peer exchange, practitioners from the planning
  available to streamline operations and provide enhanced                                          community will learn, share, and discuss ways to
  services to transit riders. This session will feature real world                                 incorporate human services transportation into the
  examples of these innovative applications such as mobile                                         metropolitan planning process. The National Resource
  devices, travel assistant devices (TAD) and the use of web-                                      Center for Human Service Transportation Coordination is
  based technology.                                                                                providing subject matter experts who have demonstrated
  m o d e r at o r                                                                                 success with the inclusion of human services in their MPOs’
  •
 Barry einsig, chair, APTA Communications Subcommittee,                                        transportation plans.
      and market director, Tyco Electronics, Harrisburg, PA
                                                                                                   This session is intended specifically for transportation
  n e W W e B - B a s e d t e c h n o l o gy g i v e s o P e r at o r s g r e at e r
                                                                                                   planners at metropolitan planning organizations or similar
  control in selecting roster assignments
                                                                                                   agencies.
          haller*,
  •
 erin haller , marketing communications manager, GIRO, Inc.,
      Montreal, QC

  n e W a n d i n n o vat i v e t e c h n o l o g i e s — u s i n g W e B - B a s e d
  r e P o r t i n g t o e n h a n c e c o o r d i n at i o n                                       5 - 7 p. m .
  •
 sami Poykko , chief executive officer, Ecolane USA, Inc.,
          Poykko*,                                                                                 ftA national fuel Cell Bus
      Espoo, Finland
                                                                                                   Program’s national fuel Cell Bus
  s e r v i c e q u a l i t y m o B i l e g i s a P P l i c at i o n
                                                                                                   Working Group (nfCBWG)
  •
 stephen Krippner, senior applications developer, King County
                                                                                                   Grand Ballroom A, Level 2
      Metro Transit, Seattle, WA
                                                                                                   Chair, David Dilts
  t h e t r av e l a s s i s ta n t d e v i c e ( ta d ) : i n c r e a s i n g r i d e r s h i P
  oF Fixed-route tr ansit By utilizing gPs enaB
  •
 sean J. Barbeau, research associate, Center for Urban
      Transportation Research, University of South Florida, Tampa, FL




    66                                                                                                                                                     67
  tues
  M o n d ay                                                     Wednesday, May 6
APtA internAtionAL Bus                                            7:30 - 8:30 a . m .

roADeo AWArDs BAnQuet                                             Coffee service
7 - 9:30 p. m .     (tickets required)                            Grand Ballroom Foyer, Level 2
Grand Ballroom C, Level 2
Join the Bus Roadeo participants and their friends and            8 a . m . - 2 p. m .
guests at the Awards Banquet to recognize the “best               • APtA registration Desk
of the best” — APTA’s 2009 Roadeo champions!                      • host information Desk
                                                                     Aspen, Level 2
t i c k e t e Xc h a n G e s e at i n G
For each ticket purchased, you received an awards banquet
                                                                  • Moderators/speakers &
coupon, which is filed with your registration badge. Your
                                                                    A/V Preview room
                                                                     Fremont, Level 3
coupon must be exchanged for a valid ticket at the banquet
coupon exchange desk in the APTA registration area, Aspen         • tCrP information Center
Room, Level 2 in the Sheraton Seattle, between the hours             Grand Ballroom Foyer, Level 2
of 7:30 a.m., Sunday, May 3 and 12 p.m., Tuesday, May 5.
At that time you may select your table on a first-come, first-
served basis. If you wish to sit with guests or friends, you
much exchange ALL coupons at the same time.                       8 a . m . - 5 p. m .
If you pre-arranged for your awards banquet coupon(s) to          Business Member resource room
be filed with your roadeo team’s registration, each coupon        Douglas, Level 2
was exchanged for a valid banquet ticket and a seating
assignment was made at the time your team registered for
the roadeo and conference. Please contact your roadeo team
representative for your ticket(s) and seating assignment(s).




 68                                                                                                  69
      W e n d ay
      M od n e sday                                                                              Wednesday
Brt Brt enabling technologies                                                                A transportation options for older
   8:30 - 1 0 a . m .                                                                          Adults: Programs & resources
   Grand Ballroom A, Level 2                                                                   8:30 - 1 0 a . m .
   You might not need these technologies to have a                                             Grand Ballroom D, Level 2
   successful BRT application, but they sure help.                                             Blazing new trails along the path from driving a car to
   There are many technologies that can assist with operating                                  transit options.
   a BRT system. Some agencies have deployed Vehicle                                           With increasing numbers of seniors in transit service areas,
   Guidance, Transit Signal Priority, and ITS technologies with                                transit managers are learning more about transportation
   good results and some have learned some valuable lessons.                                   alternatives that appeal to this burgeoning market. What
   This session will provide clues to how technologies can                                     services do older adults want and use? How is coordination
   enhance the BRT experience and what provides the biggest                                    best developed among human services transportation
   bang for the buck.                                                                          providers and how are transit systems moving forward?
                                                                                               What are the benefits? Come hear about a host of options
   related tCrP Documents: r-90, r-117, r-118 (see page 16
                                                                                               offered by leading organizations, how they work, and how
   for details.)
                                                                                               they are funded.
   m o d e r at o r
   •
 Amy L. Van Doren, director of operations, Marin County                                   related tCrP Documents: r-82 (see page 16 for details.)
       Transit District, San Rafael, CA
                                                                                               m o d e r at o r
   t h e t e c h n o l o gy e v o l u t i o n t h at i s o c c u r r i n g a n d h o W i t     •
 Crystal Lyons, chair, Corpus Christi Regional Transportation
   can helP Brt systems                                                                            Authority, Corpus Christi, TX
   •
 Peter J. Koonce, associate engineer, Kittelson and
                                                                                               “ s h o P - n - r o l l” Pa r at r a n s i t s h o P P i n g s h u t t l e
       Associates, Inc., Portland, OR
                                                                                               •
 Annette Williams, manager, Accessible Services Program,
   Bus l ane With intermit tent Priorit y ( BlimP) and its                                         San Francisco Municipal Transportation Agency,
   a P P l i c at i o n t o B r t s y s t e m s                                                    San Francisco, CA
   •
 Graham Carey, Pe, AiCP, BRT project engineer, Lane
                                                                                               communit y access Progr ams in king count y
       Transit District, Eugene, OR
                                                                                               •
 robert sahm, supervisor, accessible services, King County
   o v e r v i e W o F v e h i c l e a s s i s t a n d a u t o m at i o n ( va a )                 Metro Transit, Seattle, WA
   t e c h n o l o g i e s a n d a P P l i c at i o n s                                        •
 Cindy Zwart, director, Senior Services Transportation Program,
   •
 robert J. Gregg, director, transit management, Center for                                    Senior Services, Seattle, WA
       Urban Transportation Research, University of South Florida,
                                                                                               n at i o n a l c e n t e r o n s e n i o r t r a n s P o r tat i o n :
       Tampa, FL
                                                                                               a va l u a B l e r e s o u r c e
   B u s r a P i d t r a n s i t s tat i o n d e s i g n —                                     •
 Virginia Dize, assistant director, National Center on Senior
   t e c h n o l o gy i n t e g r at i o n                                                         Transportation, National Association of Area Agencies on Aging,
   •
 Philip Klinkon, AiA, associate, IBI Group, Seattle, WA                                       Washington, DC
                                                                                               •
 Jed Johnson, director, National Center on Senior Transportation
                                                                                                   & assistant vice president, older adult services, Easter Seals
                                                                                                   Project ACTION, Washington, DC




     70                                                                                                                                                                     71
     W e n d ay
     M od n e sday                                                       Wednesday
C Managing “At risk” Driving Behavior                                  these methodologies and make recommendations about
                                                                       implementing similar service in other locations.
  8:30 - 1 0 a . m .
  Issaquah, Level 3                                                    m o d e r at o r

  Does anyone really have effective methods and tools to               •
 Claire spielberg, chair, APTA Bus Operations Committee, and
  manage this problem?                                                     chief operating officer, San Diego Metropolitan Transit System,
                                                                           San Diego, CA
  There are more challenges for our bus operators today than
                                                                       e l i m i n at i n g B u s B u n c h i n g — B u i l d i n g a P r o c e s s ,
  ever before. Increased traffic congestion, road rage, and
                                                                       i n F o r m at i o n s o u r c e , a n d t o o l B ox F o r i m P r o v i n g
  demanding customers are examples of the problems bus
                                                                       service
  operators must effectively manage while driving, and can                    McKone*,
                                                                       •
 tom McKone , chief operations consultant, Chicago Transit
  cause bus operators to display more at-risk behaviors. Join              Authority, Chicago, IL
  us in this informative session to see excellent examples
                                                                       t h e t c r P B u s F l e e t s Pa r e r at i o a n a ly s i s P r o j e c t
  of how video and positive reinforcement solutions help to
                                                                       •
 Martin C. Minkoff, principal, Eagle Harbor Group LLC,
  curb this problem and provide our industry with safer, more
                                                                           Bainbridge Island, WA
  focused drivers.
  related tCrP Documents: r-66, r-81 (see page 16                      a lt e r n at i v e m o B i l i t y P l a n s
                                                                           syd
                                                                       •


syd Pawlowski, supervisor, rideshare operations, King County
  for details.)
                                                                           Metro Transit, Seattle, WA
  m o d e r at o r
  •
 Karen King, chief executive officer, Golden Empire Transit
      District, Bakersfield, CA
                                                                     D Making riding the Bus a
  Pa n e l i s t s
  •
 eric Cohen, marketing manager, DRIVECAM, San Diego, CA            Pleasant experience
  •
 John Walsh, chief research and strategy officer, Clever           8:30 - 1 0 a . m .
      Devices Ltd., Newburgh, NY                                       Cirrus, Level 35
                                                                       Making the passenger experience as positive as
  •
 sue A. stewart, safety officer, King County Metro Transit,
                                                                       possible is critical in keeping people riding.
      Seattle, WA

  saFet y and securit y using it
                                                                       This session will address passenger environment issues.
  •
 Patricia Biedar, chair, APTA Business Member Small Business       Advancements have been made in heating and cooling, noise
      Committee, and strategic sales manager, Clever Devices Ltd.,     mitigation, lighting, and shelter design and maintenance.
      Mt. Prospect, IL                                                 Speakers will present some of these new technologies and
                                                                       talk about how to implement them for the best outcome.

                                                                       related tCrP Documents: r-46, r-111 (see page 16
                                                                       for details.)
D Count the Ways of Delivering                                         m o d e r at o r
  Good transit service                                                 •
 George Karbowski, chair, APTA Clean Propulsion &
  8:30 - 1 0 a . m .                                                       Support Technology Committee, and director, operations and
  Grand Ballroom B, Level 2                                                maintenance, Foothill Transit, West Covina, CA
  Non-traditional operational practices are growing.                   lighting systems, noW and Future

  There are lots of ways to deliver good transit service               •
 ramin safavi, vice president, engineering - display systems,
                                                                           Mark IV Luminator, Plano, TX
  beyond the traditional fixed and demand response bus
  service. Several agencies are having good results using
  non-traditional operations practices such as rideshare
  and vanpools. Speakers will talk about the success of                                                                                          (Continued)


    72                                                                                                                                                  73
     W e n d ay
     M od n e sday                                                                            Wednesday
  a n e W Way o F t h i n k i n g a B o u t g r a F F i t i r e m o va l
  and Prevention
                                                                                          f WorKforCe DeVeLoPMent
  •
 stephanie Melton , marketing development manager, Kion
               Melton*,                                                                     revolutionizing tomorrow’s
      Specialty Polymers, Charlotte, NC                                                     Workforce: Case studies on Leading
  i m P r o v i n g B u s c l e a n i n g — a c ta c a s e s t u dy                         Methods, tools, and Programs
  •
 thomas reynolds, bus engineering technical services & quality                          8:30 - 1 0 a . m .
      control, Chicago Transit Authority, Chicago, IL                                       Willow A, Level 2
                                                                                            Lead using these examples.
  t r a n s F o r m i n g t h e Pa s s e n g e r e x P e r i e n c e B y c r e at i n g
  i n t e n t i o n a l s Pa c e : P e a c e i n P u B l i c P l a c e s                    The transit industry’s success needs keen leadership,
          Kamin*,
  •
 Vara Kamin , artistic consultant, Duo-Gard Industries Inc.,                            innovative methods, robust toolkits and advanced resources
      Canton, MI
                                                                                            to effectively lead and develop our industry’s workforce.
                                                                                            Case study approaches highlight this session: new
                                                                                            thought leadership models that transform management/
e Measuring success When Making                                                             employee relations; expanded uses of web-based tools and
  a Commitment to sustainability                                                            instructional models that benefit both a new generation of
  8:30 - 1 0 a . m .                                                                        workers and the bottom line; strategic mentoring programs
  Willow B, Level 2                                                                         that develop and retain the best of our workforce to benefit
  Tools for becoming a more sustainable, cost-effective                                     future needs.
  bus operation.
                                                                                            related tCrP Documents: r-77, r-103 (see page 16
  Hear examples and practices from APTA Sustainability                                      for details.)
  Commitment signatories that could work for your bus                                       m o d e r at o r
  system. What are the methodologies that are going to make                                 •
 tawnya r. Moore-McGee, vice chair, APTA Human
  your organization’s commitment to sustainability a success?                                   Resources Committee, and assistant general manager,
  What do you measure and how do you determine progress?                                        Human Resources Division, Port Authority of Allegheny County,
  This session focuses on the methodologies and tools that                                      Pittsburgh, PA
  help bus transit measure their environmental footprint,
                                                                                            the ne W thought le adershiP tr aining — intervention :
  conserve energy, and become a more sustainable and cost-                                  r e v o l u t i o n i z i n g e m P l oy e e a n d m a n a g e m e n t r e l at i o n s
  effective operation.                                                                      •
 theresa M. Livsey-Lemons, director, employee relations
  m o d e r at o r                                                                              & development, Metropolitan Atlanta Rapid Transit Authority,
  •
 susannah Kerr Adler, vice president, manager- Architecture &                               Atlanta, GA
      Buildings Resource Center, Parsons Brinckerhoff, Washington, DC                       i n c o r P o r at i n g W e B - B a s e d i n s t r u c t i o n a l s o F t Wa r e
  Pa n e l i s t s                                                                          i n t o yo u r t r a i n i n g P r o g r a m
  •
 Gary Prince, program manager, King County Metro Transit,                                          spears*,
                                                                                            •
 Douglas spears , product manager, Ecolane USA, Inc.,
      Seattle, WA                                                                               Espoo, Finland

  •
 Joseph A. Calabrese, chief executive officer, general                                  turning training From an e xPense into an investment
      manager/secretary-treasurer, Greater Cleveland Regional Transit                       — hoW ele arning can Provide a solid roi
      Authority, Cleveland, OH                                                              •
 Keith sheardown, general manager-technology solutions,
  •
 Jennifer Kalczuk, external relations manager, Interurban Transit                           Bombardier Transportation, Mississauga, ON
      Partnership (The Rapid), Grand Rapids, MI
                                                                                            mentoring For strength, retention, and success
                                                                                                      henderson*,
                                                                                            •
 Daniel henderson , director of learning, MV Transportation, Inc.,
                                                                                                Elk Horn, IA




    74                                                                                                                                                                        75
      W e n d ay
      M od n e sday                                                                            Wednesday
Brt the right Vehicle for Brt                                                              A operations for Paratransit & Accessible
   1 0 :15 - 11:45 a . m .                                                                   fixed route services: experience
   Grand Ballroom A, Level 2
                                                                                             with new Policies & Practices
   How does the type of vehicle factor into BRT success?
                                                                                             1 0 :15 - 11:45 a . m .
   Many BRT projects are choosing hybrids or other advanced                                  Grand Ballroom D, Level 2
   technology vehicles to provide service. Vehicle and vehicle                               Controlling costs and improving customer service.
   design can impact the service delivery. The discussion                                    Explore best operations practices that are operationally
   at this session will center on what factors impact vehicle                                viable, cost effective, and improve customer service.
   choice and what benefits may accompany the selections                                     Learn how new policies, practices, and lower-cost/widely-
   that are made.                                                                            used mobile technology can improve customer service and
   related tCrP Documents: r-90, r-118 (see page 16                                          on-street operations.
   for details.)                                                                             related tCrP Documents: r-98, r-119, r-121, r-124, s-71,
   m o d e r at o r                                                                          s-74, s-76 (see page 16 for details.)
   •
 Jack M. Gonsalves, national BRT practice leader, Parsons
                                                                                             m o d e r at o r
       Brinckerhoff, Portland, OR
                                                                                             •
 Doug Douglas, vice president, paratransit, Dallas Area Rapid
   the First Flee t oF “sPecialized” Brt vehicles in the                                         Transit, Dallas, TX
   u n i t e d s tat e s
                                                                                             develoPing and imPlementing Policies on managing
             stanko*,
   •
 sandra stanko , director of transit services, Regional
                                                                                             o v e r s i z e d W h e e l c h a i r s , s e g Way s , a n d s e r v i c e a n i m a l s
       Transportation Commission of Southern Nevada, Las Vegas, NV
                                                                                             •
 Donna smith, training and technical assistance specialist,
                          P.e. ,
   •
 robert C. highfill, P.e.*, senior project manager, Regional                                Easter Seals Project ACTION, Washington, DC
       Transportation Commission of Southern Nevada, Las Vegas, NV
                                                                                             P o l i c y d e v e l o P m e n t a n d o P e r at i o n a l c o n s i d e r at i o n s
   q u a n t i F y i n g t h e i m P o r ta n c e o F i m a g e t o B r t                    o F a Pa r at r a n s i t d o o r -t o - d o o r P o l i c y
   •
 Alasdair Cain, senior research associate, Center for Urban                             •
 selene faer Dalton-Kumins, director, Office of MetroAccess
       Transportation Research, University of South Florida, Tampa, FL                           Service, Washington Metropolitan Area Transit Authority, Silver
   t h e l at e s t v e h i c l e s e l e c t i o n t r e n d s a n d s t r at e g i e s         Spring, MD
   •
 Cliff henke, co-chair, APTA Business Member Government                                 ada stoP announcements : the road to comPliance in
       Affairs Committee, and senior analyst, BRT and streetcars,                            alBuquerque
       Parsons Brinckerhoff, Arcadia, CA                                                     •
 David r. rishel, principal, Delta Services Group Inc., Newtown, PA

                                                                                             t r a n s i t c o m m u n i c at i o n W i t h Pa r at r a n s i t c l i e n t s ;
                                                                                             moBile devices emPoWer the WorkForce
                                                                                                        Goddard*,
                                                                                             •
 Matthew Goddard , director, product management,
                                                                                                 Trapeze Group, Mississauga, ON




     76                                                                                                                                                                        77
     W e n d ay
     M od n e sday                                                       Wednesday
B ridership successes                                                  related tCrP Documents: r-66, r-81, r-125 (see page 16
                                                                       for details.)
  1 0 :15 - 11:45 a . m .
  Cirrus, Level 35                                                     m o d e r at o r

  Discover methods to increase and maintain ridership in               •
 harry saporta, principal, Surface Transport Practice,
  these unpredictable times.                                               Good Harbor Consulting, LLC, Arlington, VA

                                                                       Pa n e l i s t s
  Gas prices have leveled off and unemployment is rising,
                                                                       •
 Carmen J. Bianco, executive consultant, Behavioral Science
  but public transit ridership is at record levels. Learn about
                                                                           Technology, Inc., Ojai, CA
  programs, initiatives, and strategies transit agencies from
                                                                       •
 thomas M. Greufe, chair, APTA Bus Safety Committee,
  across the country are implementing to build and retain
                                                                           and senior vice president, safety, Forsythe Transportation, Inc.,
  ridership in these volatile times.
                                                                           Anthem, AZ
  related tCrP Documents: r-111, r-122 (see page 16                    •
 Diana Lyn Byrnes, substance abuse management specialist,
  for details.)                                                            Center for Urban Transportation Research, University of South
                                                                           Florida, Tampa, FL
  m o d e r at o r
  •
 Meegan Joyce, special services manager, Interurban Transit
      Partnership (The Rapid), Grand Rapids, MI

  Pa n e l i s t s                                                   D transit facility Design — sizing it right
  •
 Matt hansen, supervisor, market development, King County          1 0 :15 a . m . - 11:45 p. m .
      Metro Transit, Seattle, WA                                       Grand Ballroom B, Level 2
  •
 David hull, service planning supervisor, King County Metro        Are you planning a new bus transit facility, but not sure if
      Transit, Seattle, WA                                             it’s sized to meet your current and future needs?
  •
 Chuck P. Michel, board member, Golden Empire Transit              Time and money is lost due to poor planning and designing
      District, Bakersfield, CA                                        new bus maintenance facilities. A working group in APTA’s
  •
 Michael s. harbour, general manager, Intercity Transit,           Bus Standards Program has developed guidance for transit
      Olympia, WA                                                      agencies and designers to determine the space needs of a
                                                                       new facility, an outline to ensure all elements for a new facility
                                                                       are considered, as well as other useful documents for bus
C Build an effective safety Culture                                    maintenance facilities. Come learn what new guidance and
  in transit organizations                                             tools are available to assist transit agencies and designers in
  1 0 :15 - 11:45 a . m .                                              planning and designing new bus maintenance facilities.
  Issaquah, Level 3                                                    AiCP CM CreDits 1.5 awarded
  Is there a connection between effective safety cultures
                                                                       m o d e r at o r
  and organization success and cost reductions?
                                                                       •
 Gene Walker, chair, APTA Bus Technical Maintenance
  An effective safety culture in any transit organization is vital         Committee, and maintenance manager, Golden Gate Transit,
  to its continued success in providing safe transportation. A             San Rafael, CA
  proactive and successful safety culture must be embedded             a P ta r e c o m m e n d e d P r a c t i c e s F o r t h e r i g h t t r a n s i t
  in all employees of the organization and supported by its            Facilit y
  top management. Some excellent examples of how an                    •
 rockchild scott, director of facilities, TriMet, Portland, OR
  effective safety culture is built and the results achieved from      •
 Kevin faulkner, director of maintenance, Sun Tran/Van Tran,
  employees working together to lead and support safety in all             Tucson, AZ
  facets of their jobs are showcased at this session.                  •
 Joeseph Biedenbach, client service manager, CH2M HILL,
                                                                           Englewood, CO
                                                                       •
 steve radomski, AiA, LeeD AP, associate principal,
                                                                           RNL Design, Denver, CO
    78                                                                                                                                                 79
     W e n d ay
     M od n e sday                                                       Wednesday
G the Cost of Doing Business                                         G Moving Mobility
  1 0 :15 - 11:45 a . m .                                              Management forward
  Seneca, Level 4                                                      1 0 :15 - 11:45 a . m .
  Cause and effect of procurement proposals.                           Willow B, Level 2
  Is responding to proposals costly or just the cost of doing          How to create and maintain a successful mobility
                                                                       management program.
  business? Hear from the supplier’s side what is involved
  in responding to a request from a property and the cost              Mobility management is a strategic approach to managing
  associated with it. Find out where that cost is absorbed             a coordinated community-wide transportation network
  — usually in the cost to the property! Also, hear from the           with multiple operating partners. With new technologies,
  property side why the various proposal requirements are              mobility management can offer a single point of customer
  in place. Speakers will discuss the cost of requirements             access to multiple travel modes while lowering the costs of
  contained in a proposal and ways to streamline and                   providing service.
  lessen the financial burden on suppliers resulting in more
                                                                       Hear from mobility managers and other experts on new
  submissions and a lower cost solution for the agency.
                                                                       and existing mobility management programs; and get the
  m o d e r at o r
                                                                       latest information as APTA continues to advance its mobility
  •
 Michael P. Melaniphy, 2nd vice chair, APTA Business Member
                                                                       management strategic plan by providing information, training
      Board of Governors; chair, APTA Business Member Procurement
      Committee; co-vice chair-business members, APTA Procurement      opportunities, and technical resources to help implement
      and Materials Management Committee; and vice president,          mobility management in your community.
      public sector, Motor Coach Industries, Inc., Schaumburg, IL
                                                                       related tCrP Documents: r-97 (see page 16 for details.)
  Pa n e l i s t s                                                     m o d e r at o r
  •
 steven s. Policar, supervisor, vehicle maintenance,               •
 Marlene B. Connor, chair, APTA Intergovernmental Issues
      King County Metro Transit, Seattle, WA                               Subcommittee; vice chair, APTA Systems Management and
  •
 Lonnie Mitchell, chief administrative services officer,               Operations Planning Subcommittee; and director of public
      Los Angeles County Metropolitan Transportation Authority,            transportation, Wilbur Smith Associates, Holyoke, MA
      Los Angeles, CA
                                                                       Pa n e l i s t s
  •
 Gerhild turner, CPPo, CPPB, procurement supervisor,               •
 Park Woodworth, paratransit/rideshare operations manager,
      Community Transit, Snohomish County, WA
                                                                           King County Metro Transit, Seattle, WA
  •
 Louis A. Quaglia, regional sales manager, NOVA BUS,               •
 Mary Leary, Ph.D., senior director, Project ACTION &
      Reading, PA
                                                                           transportation initiatives, Easter Seals Project ACTION,
  •
 Bill Coryell, vice president, western sales region,                   Washington, DC
      North American Bus Industries, Inc., Ontario, CA
                                                                       •
 Yehuda Gross, manager, Mobility for All Americans Initiative,
  •
 David A. smith, vice president of marketing and                       and ITS transit program manager, ITS Joint Program Office,
      government relations, MV Transportation, Inc., Fairfield, CA         Research and Innovative Technology Administration, U.S.
                                                                           Department of Transportation, Washington, DC
                                                                       •
 Bob throckmorton, manager of customer service, Community
                                                                           Transit, Snohomish County, WA
                                                                       •
 Mary Jo Morandini, general manager, Beaver County Transit
                                                                           Authority, Rochester, PA




    80                                                                                                                                  81
     W e n d ay
     M od n e sday                                                                       Wednesday
h CAD/AVL 101                                                                        G CLosinG GenerAL LunCheon: Bus/Brt
  1 0 :15 - 11:45 a . m .                                                               Partnership strategies help
  Willow A, Level 2                                                                 Brt transit Move forward
  Getting to the basics.                                                               12 - 2 p. m .
  Computer Aided Dispatch/Automated Vehicle Location                                   Grand Ballroom C, Level 2
  Systems (CAD/AVL) have revolutionized transit operations                             Transit agencies are teaming up with local partners, including
  and management. This technology optimizes planning and                               cities and businesses, to achieve success in improving
  organization of routes and schedules, allows flexible vehicle                        mobility throughout the nation. These partnerships help
  assignment to provide sufficient capacity for passenger                              transit agencies build support for their goals, leverage
  volume at a given time, and transit employees have access                            financial resources, remove barriers, and find new ways of
  to the required information. Understanding this technology                           working together.
  is critical when tracking vehicles has become a requirement
                                                                                       This session will highlight exciting partnering efforts to show
  for most transit agencies. This session will help you
                                                                                       you how successful partnerships can benefit you and your
  understand where we are with this continuously evolving
                                                                                       community. Representatives from Microsoft will discuss
  set of technologies.
                                                                                       their employee transportation program, which includes their
  related tCrP Documents: r-126, s-73 (see page 16                                     private transportation service offering service from area
  for details.)                                                                        residential neighborhoods to their Redmond campus; GILLIG
  m o d e r at o r                                                                     will discuss their very successful partnerships with King
  •
 Christopher norris, director of technical services,                               County Metro Transit; the Greater Cleveland Regional Transit
      Canadian Urban Transit Association, Toronto, ON                                  Authority will talk about the many partnerships created in
                                                                                       developing the new BRT line, the Health Line, including civic,
  c o m P u t e r a i d e d d i s Pat c h ( c a d ) —
  ta m i n g a t r a n s F o r m i n g t e c h n o l o gy
                                                                                       business, and political partnerships as well as partnerships
  •
 Bill Mcfarland, director, technical service & business                            with other transit agencies, vendors and suppliers; and
      development, INIT Innovations in Transportation Inc.,                            the Washington Metropolitan Area Transit Authority will
      Chesapeake, VA                                                                   highlight their partnering efforts with local businesses, law
  •
 Marty Williamson, systems administrator, Coast Mountain Bus                       enforcement, community groups, just to name a few, in
      Company Ltd., Vancouver, BC                                                      preparation for the presidential inauguration in January 2009.

  h o W c a d / av l t e c h n o l o gy i s h e l P i n g B u s c u s t o m e r s      These stories are key examples of how transit agencies
  a n d e m P l oy e e s at t h e m B ta i n B o s t o n                               are working with partners to create outstanding public
  •
 Mike Kuzmich, senior account executive, ACS Transportation
                                                                                       transportation services that are becoming the choice of an
      Management Solutions, Franklin, TN
                                                                                       ever-increasing number of people who will help their regions
                                                                                       flourish for generations to come.

                                                                                       Presiding
                                                                                       •
 Joyce eleanor, vice chair-bus & paratransit operations, APTA,
                                                                                           and chief executive officer, Community Transit, Snohomish
                                                                                           County, WA

                                                                                       m o d e r at o r
                                                                                       •
 harold s. taniguchi, director, Department of Transportation,
                                                                                           King County Metro Transit, Seattle, WA



                                                                                                                                               (Continued)


    82                                                                                                                                                 83
      W e n d ay
      M od n e sday                                                                            Wednesday
   Pa n e l i s t s                                                                           2:30 - 4 p. m .
   •
 Jim stanton, senior community relations manager, Real Estate
                                                                                              Bus & Paratransit Conference
       and Facilities, Microsoft Corporation, Redmond, WA
   •
 Brian Macleod, senior vice president, GILLIG Corporation,
                                                                                              Planning subcommittee
                                                                                              Wallingford, Level 3
       Hayward, CA
                                                                                              Chair, Christine Anderson
   •
 Joseph A. Calabrese, chief executive officer, general
       manager/secretary-treasurer, Greater Cleveland Regional Transit
       Authority, Cleveland, OH
   •
 Phillip C. Wallace, general superintendent, bus maintenance,                            American recovery and reinvestment
       Washington Metropolitan Area Transit Authority, Washington, DC                         Act (ArrA) ftA Workshop
                                                                                              2:30 - 5:30 p. m .
                                                                                              Grand Ballroom B, Level 2
Brt Brt, Land use, and ridership                                                              Learn about the ARRA and the new Federal Transit
   2:15 - 3:30 p. m .                                                                         Administration programs, procedures and reporting
   Grand Ballroom A, Level 2                                                                  requirements that are being implemented. Hear the
   How can successful land use impact your ridership?
                                                                                              important steps you need to take to make the most of the
   Studies and reports have been written to show that proper                                  funding. Join your colleagues and federal partners for an
   land use and planning can grow your ridership. Come learn                                  interactive and informative workshop.
   how BRT can lead to successful transit oriented developments
                                                                                              The workshop is open to all conference registrants at a
   (TODs), which will increase ridership, development dollars,
                                                                                              cost of $75 per person. Please sign up and pay for the
   and a higher tax base.
                                                                                              workshop at the APTA registration desk prior to the start
   AiCP CM CreDits 1.5 awarded                                                                of the workshop.
   m o d e r at o r
   •
 Kari e. Watkins, P.e., Ph. D. candidate, University of
       Washington, Seattle, WA

   u s e o F c h a r r e t t e i n B r t s tat i o n - a r e a P l a n n i n g
                          P.e. ,
   •
 thomas W. Williams, P.e.*, senior project manager, AECOM,
       Arlington, VA

   case studies on Brt and l and use
   •
 Bill Vincent, general counsel, Breakthrough Technologies
       Institute, Washington, DC

   r e s u lt s o F a h e d o n i c r e g r e s s i o n m o d e l t h at e s t i m at e s
   t h e i m Pa c t o F B r t s tat i o n s o n s u r r o u n d i n g r e s i d e n t i a l
   P r o P e r t y va l u e s a l o n g t h e P i t t s B u r g h e a s t B u s Way
   •
 Victoria A. Perk, senior research associate, Center for Urban
       Transportation Research, University of South Florida, Tampa, FL




     84                                                                                                                                             85
      W e n d ay
      M od n e sday                                                                           thursday, M ay 7
Brt CLosinG GenerAL session                                                               G Post-ConferenCe seMinAr
    What in the World?                                                                      Planning Ahead: enhanced
   3:30 - 5:15 p. m .                                                                       Contracting opportunities by
   Grand Ballroom A, Level 2
                                                                                            Participating in the transportation
   What else can we learn from North American and
   international BRT programs?                                                              Planning Process
                                                                                            8 a . m . - 3 p. m .
   BRT has been successfully implemented in various locations                               Leschi, Level 3
   around the world. The BRT Conference will close with                                     Sponsored by the Taxi, Limousine, and Paratransit
   a taste of what our world neighbors have done to build                                   Association.
   successful and highly used BRT systems, while having to
                                                                                            The Taxicab, Limousine & Paratransit Association (TLPA)
   focus on their unique environments.
                                                                                            has been awarded a grant from the Federal Transit
   related tCrP Documents: r-90, r-118 (see page 16                                         Administration (FTA) to assist private transportation
   for details.)                                                                            operators in understanding and becoming involved in the
   m o d e r at o r                                                                         transportation planning processes and the opportunities
   •
 Dennis hinebaugh, director, National Bus Rapid Transit                                for business and contracting that may follow. As a part of
       Institute, Center for Urban Transportation Research, University                      this technical assistance program, TLPA developed the
       of South Florida, Tampa, FL                                                          Planning Ahead: Enhanced Contracting Opportunities by
   P u B l i c - P r i vat e Pa r t n e r s h i P s : d o t h e y W o r k ?
                                                                                            Participating in the Transportation Planning Process seminar.
   Ajai Mathur, chief operating officer, Urban Mass Transit Company,                        The seminar will help private transportation operators
       Dehli, India                                                                         identify beneficial opportunities for involvement in their
                                                                                            MPO, local and statewide planning processes, provide
   Bus With a high le vel oF service ( Bhl s) : a French
                                                                                            real world examples, and offer the chance for attendees to
   conceP t Based on the american Brt aPProach
   •
 sebastien rabuel, project manager-urban public transport,                             share their experiences and to draw information from other
       Center for Studies on Urban Planning and Transportation                              participants. The seminar will provide operators with an
       (CERTU), Ministry of Sustainable Development, Lyon, France                           appropriate understanding and working knowledge of the
                                                                                            planning processes and organizations so that they can ask
   Brt and austr alia
                                                                                            the pertinent questions and make more informed decisions
   •
 stephen Lucas, past chairman, Bus Industry Confederation,
       and managing director, Warrnambool Bus Lines,                                        regarding the level of involvement that is most valuable to
       Warrnambool, Australia                                                               them. Each seminar includes participation from FTA staff
                                                                                            and from local planning officials.
   P r o j e c t c o o r d i n at i o n F o r t h e i m P l e m e n tat i o n o F t h e
   g u a d a l a j a r a m a c r o B u s i n t e g r at e d s y s t e m                     This seminar is open to all conference registrants. Pre-
   •
 German freiberg, transit systems director, Center for                                 registration, at a cost of $35 per person, was requested by
       Sustainable Transport, Mexico City, Mexico                                           the TLPA. If you did not pre-register, but would like to attend
   va n c o u v e r ’ s P l a n B r t P l a n n i n g a n d 2 0 10 o ly m P i c             the seminar, please contact Ayesha Plaskett by calling
   t r a n s P o r tat i o n P l a n                                                        TLPA’s toll free line, 1.866.928.6550. Or, you may contact
   •
 Daniel freeman, South Coast British Columbia Transportation                           TLPA’s Hal Morgan at the Sheraton Seattle.
       Authority (TransLink), Burnaby, BC
                                                                                            sPeakers
   a d va n c e d n e t W o r k P l a n n i n g F o r B r t —                               •
 Kenneth i. hosen, principal, KFH Group, Incorporated, Austin, TX
   t h e q u i c k Way m o d e l                                                            •
 Daniel Dalton, senior transportation planner, KFH Group,
   •
 Alan hoffman, president, The Mission Group, San Diego, CA                                Incorporated, Bethesda, MD
                                                                                            •
 Joseph M. rubino, JM Rubino Consulting, St. Augustine, FL



     86                                                                                                                                                   87
kinG county
   M o transit diVision
Metron d ay                                                  aP ta oFF icers
                                                            Beverly A. scott, Ph.D., Chair
 King County Metro transit                                  General Manager
                                                            Metropolitan Atlanta Rapid Transit Authority
 King County Department of                                  Atlanta, GA
 transportation/transit Division
                                                            Mattie “M.P.” Carter, First Vice Chair
 k i n G co u n t y co u n c i l                            Commissioner
 Hon. Dow Constantine, Chair                                Memphis Area Transit Authority
 Hon. Bob Ferguson, Vice Chair                              Memphis, TN
 Hon. Reagan Dunn
 Hon. Larry Gossett                                         Michael J. scanlon, Secretary/Treasurer
 Hon. Jane Hague                                            General Manager/Chief Executive Officer
 Hon. Kathy Lambert                                         San Mateo County Transit District and
 Hon. Julia Patterson                                       Caltrain (Peninsula Corridor Joint Powers Board)
 Hon. Larry Phillips                                        San Carlos, CA
 Hon. Pete von Reichbauer
                                                            Michael s. townes, Immediate Past Chair
                                                            President/Chief Executive Officer
 k i n G co u n t y e X e c u t i V e s ta F F              Hampton Roads Transit
 Hon. Ron Sims, King County Executive
                                                            Hampton, VA
 Harold Taniguchi, Director, Department of Transportation

                                                            Vice chairs
 Metro transit diVision                                     sharon Greene, Business Members
 Kevin Desmond, General Manager
                                                            Principal
 Jim Jacobson, Deputy General Manager
                                                            Sharon Greene and Associates
 Michael Avery, Manager, Rail
                                                            Laguna Beach, CA
 Jim Boon, Manager, Vehicle Maintenance
 Darwin Campbell, Manager, Sales and Customer Services      Delon hampton, Ph.D., P.e, Business Member-at-Large
 Major Dave Jutilla, Metro Transit Police                   Chairman
 Jill Krecklow, Manager, Finance                            Delon Hampton & Associates, Chartered
 Victor Obeso, Manager, Service Development                 Washington, DC
 Jim O’Rourke, Manager, Operations
                                                            Joyce eleanor, Bus and Paratransit Operations
 Jerry Rutledge, Manager, Power and Facilities
                                                            Chief Executive Officer
 Wayne Watanabe, Manager, Information Technology
                                                            Community Transit
 Randy Witt, Manager, Design and Construction
                                                            Snohomish County, WA
 Park Woodworth, Manager, Paratransit/Rideshare
  Operations                                                Angela iannuzziello, P.eng., Canadian Members
                                                            President
                                                            ENTRA Consultants
                                                            Markham, ON

                                                            David solow, Commuter and Intercity Rail
                                                            Chief Executive Officer
                                                            Southern California Regional Rail Authority
                                                            Los Angeles, CA



  88                                                                                                           89
  MP ta d ay icers
  a o n o FF                                                 board o F directo r s
J. Barry Barker, Government Affairs                           Mark R. Aesch                    Ronald J. Kilcoyne
Executive Director                                            Richard J. Bacigalupo            David W. Kilmer
Transit Authority of River City                               Paul J. Ballard                  Stephen B. Kingsberry
Louisville, KY                                                Jean-Pierre Baracat              Liz Kniss
                                                              J. Barry Barker                  Jeanne Krieg
Doran J. Barnes, Human Resources
                                                              Doran J. Barnes                  Arthur T. Leahy
Executive Director
                                                              Bruno A. Barreiro                Rosa Macrito
Foothill Transit
                                                              Stephen G. Bland                 Clarence W. Marsella
West Covina, CA
                                                              Michael J. Blaylock              Frank T. Martin
richard J. Bacigalupo, Management and Finance                 Linda J. Bohlinger               Dr. James McCray Jr.
Federal Relations Manager                                     Christopher P. Boylan            Jonathan McDonald, P.E.
Orange County Transportation Authority                        John A. Brooks                   Gary W. McNeil
Orange, CA                                                    Robert I. Brownstein             David W. Mikoryak
                                                              Michael T. Burns                 Bradford J. Miller
thomas J. Costello, Marketing and Communications              Allan E. Byam                    Mary Jo Morandini
Assistant Managing Director                                   Joseph A. Calabrese              Alfred J. Moscola
Champaign-Urbana Mass Transit District                        Mattie P. “M.P.” Carter          Hugh A. Mose
Urbana, IL                                                    Joseph M. Casey                  Steven L. Myers
                                                              Flora M. Castillo                Gordon A. Nevison
Gary C. thomas, Rail Transit
                                                              John B. Catoe Jr.                Steve New
President/Executive Director
                                                              Irene Caudillo                   John D. Porcari
Dallas Area Rapid Transit
                                                              Denis Clements                   Joe Murray Rivers
Dallas, TX
                                                              Thomas J. Costello               Stanley J. Rosenblum
Linda J. Bohlinger, Research and Technology                   Pasquale T. Deon Sr.             Ghassan Salameh
Vice President, National Director of Management Consulting    Kevin Desmond                    Richard R. Sarles
HNTB Corporation                                              Yves Devin                       Michael J. Scanlon
Santa Ana, CA                                                 George F. Dixon, III             Stephen E. Schlickman
                                                              Mark Donaghy                     Beverly A. Scott, Ph.D.
hugh A. Mose, Small Operations                                Sandy Draggoo                    Carl G. Sedoryk
General Manager                                               Dorothy W. Dugger                Vickie Shaffer
Centre Area Transportation Authority                          Joyce Eleanor                    David Solow
State College, PA                                             Albrecht P. Engel, P.E.          Lynette Sweet
                                                              Dennis Faulkenberg               Gary C. Thomas
Loren herr, State Affairs
                                                              Nathaniel P. Ford Sr.            Michael S. Townes
Executive Director
                                                              Joel Gauthier                    Claude Trudel
Texas Transit Association
                                                              Daniel A. Grabauskas             Peter Varga
Austin, TX
                                                              Sharon Greene                    J. Michael Walls
flora M. Castillo, Transit Board Members                      Delon Hampton, Ph.D., P.E.       Gary M. Webster
Board Member                                                  Fred Hansen                      Jeffrey Wharton
New Jersey Transit Corporation                                John L. Hendrickson              Paul J. Wiedefeld
Newark, NJ                                                    Loren Herr                       Gary Willms
                                                              David A. Hillock                 Frank J. Wilson
                                                              Mark E. Huffer                   John L. Wilson
                                                              Angela S. Iannuzziello, P.Eng.   Alan C. Wulkan
                                                              Paul C. Jablonski                Christopher Zimmerman
                                                              Harpal Kapoor
 90                                                           Daniel G. Kelleher                                    91
a P ta 2 009
   ?
? ?o n d ay
M a j o r Meetin G s
 V i s i t w w w.a p t a .c o m f o r m o r e i n f o r m a t i o n .

J u n e 11 -15
internAtionAL rAiL roDeo
hilton Chicago
Chicago, iL



J u n e 14 -18
rAiL ConferenCe
hilton Chicago
Chicago, iL



J u l y 18 -21
transit Board Members seminar
& Board support employee
Development Workshop
Westin Cincinnati
Cincinnati, oh



o c t o b e r 4 -7
AnnuAL MeetinG
Grande Lakes orlando
orlando, fL




92
American Public Transportation Association
1666 K Street, NW
Washington, DC 20006
202.496.4800
www.apta.com



Transportation Research Board
500 Fifth Street, NW
Washington, DC 20001
202.334.2934
www.trb.org




Printed on recycled paper certified
by SmartWood to meet the Forest
Stewardship Council (FSC) standards.

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:8
posted:10/8/2012
language:Latin
pages:49