Docstoc

_RFP_ for “Supply_ Installation _ Implementation of and ... - Ning

Document Sample
_RFP_ for “Supply_ Installation _ Implementation of and ... - Ning Powered By Docstoc
					 West Bengal State Electricity Transmission Company Ltd.




              Request For Proposal (RFP)
                          for


 “Supply, Installation & Implementation of and
Support for Enterprise Resource Planning (ERP)
             Solution in WBSETCL”


Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

               [International Competitive Bidding]



                            August 2010




  West Bengal State Electricity Transmission Company Limited (WBSETCL)
            Vidyut Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
                   Kolkata-700 091, West Bengal, India
                         Website: www.wbsetcl.in
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                          Disclaimer


This Tender Document (also referred as “Request for Proposal” or “RFP”) is not an agreement
and is not an offer or invitation by WBSETCL to any Bidder other than the one that qualifies
based on evaluation of submitted bids. The purpose of this Tender Document is to provide
information to the potential Bidders to assist them in responding to this Tender Document.
Though this Tender Document is prepared with sufficient care to provide all required information
to the potential Bidders, they may need more information than what has been provided herein. In
such cases, the potential Bidder is solely responsible to seek the information required from
WBSETCL at its own cost. WBSETCL reserves the right to provide such additional information at
its sole discretion. In order to respond to the Tender Document, if required, and with the prior
permission of WBSETCL, the potential Bidder may conduct his own study and analysis as may
be necessary.


WBSETCL makes no representation or warranty and shall incur no liability under any law,
statute, rules or regulations on any claim the potential Bidder may make in case of failure to
understand the requirement and respond to the Tender Document. WBSETCL may, in its
absolute discretion, but without being under any obligation to do so, update, amend or
supplement the information in this Tender Document.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 2 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                       Abbreviations
 24x7           Round the Clock (activity which continues for 24 hours a day & 7 days a week)
 ABT            Availability Based Tariff
 AMS            Annual Maintenance Support
 ATS            Annual Technical Support
 B. Tech.       Bachelor of Technology
 BC             Banker’s Cheque
 BOM            Bill of Materials (includes Bill of Quantities)
 BSDD           Business Solution Design Document
 BSDS           Business Solution Design Simulation
 CA             Chartered Accountant
 CMD            Chairman & Managing Director
 CMMi           Capability Maturity Model integration
 CPG            Contract Performance Guarantee
 Crore          Ten Million OR 10,000,000
 CST            Central Sales Tax
 CTAD           Centralized Transmission Asset Database
 CV             Curriculum Vitae
 DD             Demand Draft
 Deptt.         Department
 DMS            Document Management System
 DPL            Durgapur Projects Limited
 DR             Disaster Recovery
 ECC            Excise Control Code
 EHV            Extra High Voltage
 EMS            Energy Management System
 ERP            Enterprise Resource Planning
 ESS            Employee Self Service
 EULA           End User License Agreement
 F&A            Finance & Accounts
 FM             Financial Management
 FRS            Functional Requirement Specifications
 FY             Financial Year (from April to March)
 FZO            Field Zonal Office
 GCC            General Conditions of Contract
 GIS            Geographic Information System
 GoWB           Government of West Bengal
 GST            Goods & Services Tax
 GUI            Graphical User Interface
 HO             Head Office
 HQ             Head Quarter
 HR&A           Human Resource & Administration
 HRM&GA         Human Resource Management & General Administration
 ICT            Information & Communication Technology
 IFRS           International Financial Reporting Standards
 INR            Indian Rupee [1 INR = 100 paise]
 IP             Implementation Partner
 IPR            Intellectual Property Rights


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 3 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 IT             Information Technology
 ITIL           IT Infrastructure Library
 kV             Kilo Volts
 Lakh           Hundred Thousand OR 100,000
 LAN            Local Area Network
 LoA            Letter of Award
 LTC            Leave Travel Concession
 MVA            Mega Volt Ampere
 NIT            Notice Inviting Tender
 NPV            Net Present Value
 OEM            Original Equipment Manufacturer
 ORAS           Occurrence Reporting & Analysis System
 OS             Operating System
 PAN            Permanent Account Number
 PAT            Profit After Tax
 PDA            Personal Digital Assistant
 PF             Provident Fund
 PIS            Personnel Information System
 PLS-CADD       Power Line Systems-Computer Aided Design and Drafting Software
 PMI            Project Management Institute
 PMM            Plant Maintenance Management
 PMU            Project Management Unit
 PPM            Project Planning & Management
 PRC&MM         Procurement & Materials Management
 PSU            Public Sector Undertaking
 PwC            PricewaterhouseCoopers Private Limited
 RDBMS          Relational Database Management System
 RFID           Radio Frequency Identification
 RFP            Request For Proposal
 SCADA          Supervisory Control And Data Acquisition
 SCC            Special Conditions of Contract
 SLA            Service Level Agreement
 SLDC           State Load Dispatch Centre
 SMS            Short Messaging Service
 STAAD          Structural Analysis And Design (Software)
 TAN            Tax deduction & collection Account Number
 TCO            Total Cost of Ownership
 TRS            Technical Requirement Specifications
 UAT            User Acceptance Test
 UPS            Uninterrupted Power Supply
 VRS            Voluntary Retirement Scheme
 WAN            Wide Area Network
 WBERC          West Bengal State Electricity Regulatory Commission
 WBPDCL         West Bengal Power Development Corporation Limited
 WBSEDCL        West Bengal State Electricity Distribution Company Limited
 WBSETCL        West Bengal State Electricity Transmission Company Limited
 WMS            Workflow Management System




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 4 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                              Table of Contents
SECTION: 1     INTRODUCTION .................................................................................................. 8 
  1.1          About WBSETCL .................................................................................................. 8 
  1.2          Project Background .............................................................................................. 8 
  1.3          Objective of the RFP............................................................................................. 8 
  1.4          Existing IT Applications ......................................................................................... 9 
SECTION: 2     DEFINITIONS AND INTERPRETATIONS .......................................................... 11 
  2.1          Definitions ........................................................................................................... 11 
  2.2          Interpretations ..................................................................................................... 18 
SECTION: 3     INSTRUCTIONS TO BIDDERS .......................................................................... 20 
  3.1          Cost of bidding .................................................................................................... 20 
  3.2          Purchasing Tender Document ............................................................................ 20 
  3.3          Eligible Bidders ................................................................................................... 20 
  3.4          Involvement of Sub-contractor(s) ........................................................................ 21 
  3.5          Contents of Tender Document ............................................................................ 21 
  3.6          Bidder to obtain his own information ................................................................... 21 
  3.7          Clarification on Tender Document ...................................................................... 22 
  3.8          Amendments to Tender Document ..................................................................... 23 
  3.9          General instructions for Bid preparation ............................................................. 23 
  3.10         Preparation of Bid ............................................................................................... 24 
  3.11         Arranging the Bid ................................................................................................ 26 
  3.12         Submission of Bid ............................................................................................... 29 
  3.13         Modification and Withdrawal of Bid ..................................................................... 29 
  3.14         Bid Opening ........................................................................................................ 30 
  3.15         Bid Evaluation ..................................................................................................... 30 
  3.16         Right of Purchaser to Accept or Reject Bids ....................................................... 34 
  3.17         Award of Contract ............................................................................................... 35 
  3.18         Corrupt or Fraudulent Practices .......................................................................... 37 
SECTION: 4     GENERAL CONDITIONS OF CONTRACT ........................................................ 38 
  4.1          Definitions and Interpretations ............................................................................ 38 
  4.2          Contract Performance Guarantee ....................................................................... 38 
  4.3          Assigning work to Sub-contractor(s) ................................................................... 39 
  4.4          Conflict of Interest ............................................................................................... 40 
  4.5          Purchaser’s Responsibilities ............................................................................... 40 
  4.6          Project Inception and Time for Completion ......................................................... 41 
  4.7          Extension of Time for Completion of Contract .................................................... 41 
  4.8          Alterations / Variations in the Contract................................................................ 42 
  4.9          Notices and Correspondences ........................................................................... 43 
  4.10         Designated Officer of the Purchaser ................................................................... 44 
  4.11         Designated Officer of the Contractor .................................................................. 44 
  4.12         Inspection ........................................................................................................... 45 
  4.13         Billing .................................................................................................................. 45 
  4.14         Payment ............................................................................................................. 45 
  4.15         Taxes, Duties & Levies ....................................................................................... 46 
  4.16         Liquidated Damages ........................................................................................... 46 
  4.17         Termination of Contract ...................................................................................... 48 
  4.18         Patent Rights and Royalties ............................................................................... 51 

West Bengal State Electricity Transmission Company Limited (WBSETCL)                                              Page 5 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

  4.19              Intellectual Property Rights ................................................................................. 52 
  4.20              Confidential Information ...................................................................................... 52 
  4.21              Merger, acquisition or divestitures of the Contractor........................................... 53 
  4.22              Contractor’s staff and their conduct .................................................................... 53 
  4.23              Non-solicitation of Staff ....................................................................................... 54 
  4.24              Contractor’s Responsibility with other Agencies ................................................. 54 
  4.25              Insurance ............................................................................................................ 55 
  4.26              Damage to Property or to any Person or any Third Party ................................... 55 
  4.27              Safety and Security Code ................................................................................... 56 
  4.28              Force Majeure .................................................................................................... 57 
  4.29              Limitation of Liability ........................................................................................... 59 
  4.30              Settlement of Disputes ........................................................................................ 59 
  4.31              Compliance with Laws and Regulations ............................................................. 61 
  4.32              Change in Laws and Regulations ....................................................................... 61 
  4.33              Advertising of the Project .................................................................................... 61 
SECTION: 5          SPECIAL CONDITIONS OF CONTRACT .......................................................... 62 
  5.1               General ............................................................................................................... 62 
  5.2               Steering Committee and Project Management Unit .......................................... 62 
  5.3               Partial work order ............................................................................................... 62 
  5.4               Partial execution of Scope of Work .................................................................... 62 
  5.5               Penalty for mis-declaration / mis-representation ................................................ 62 
  5.6               Version of ERP Product ..................................................................................... 63 
  5.7               Supportability ...................................................................................................... 63 
  5.8               Schedule of Payments ........................................................................................ 63 
  5.9               Price of additional licenses ................................................................................ 63 
  5.10              Facilities to be provided by the Purchaser ......................................................... 63 
SECTION: 6          SCOPE OF WORK ............................................................................................. 65 
  6.1               Introduction ......................................................................................................... 65 
  6.2               Site Visits ............................................................................................................ 65 
  6.3               Deliverables ........................................................................................................ 66 
  6.4               Time for Completion of Project ........................................................................... 66 
  6.5               Detailed Scope of Work ...................................................................................... 68 
SECTION: 7          TECHNICAL REQUIREMENT SPECIFICATIONS (TRS) ................................... 89 
SECTION: 8          FUNCTIONAL REQUIREMENT SPECIFICATIONS (FRS) ................................ 97 
  8.1               Plant Maintenance Management ........................................................................ 98 
  8.2               Project Planning & Management ...................................................................... 113 
  8.3               Procurement & Materials Management ............................................................ 124 
  8.4               Financial Management ..................................................................................... 155 
  8.5               Human Resource Management & General Administration ............................... 206 
  8.6               Document Management System & Workflow Management System ................. 257 
SECTION: 9          ANNEXURE ...................................................................................................... 258 
  Annexure: 1  List of WBSETCL Business Locations (as on 31.07.2010) ............................... 259 
  Annexure: 2  Bid Datasheet ................................................................................................... 263 
  Annexure: 3  Pre-qualification Criteria for Bidders ................................................................. 264 
  Annexure: 4  Technical Qualification Criteria for Bidders ....................................................... 266 
  Annexure: 5  Standards of Performance ................................................................................ 273 
  Annexure: 6  List of Deliverables ........................................................................................... 274 


West Bengal State Electricity Transmission Company Limited (WBSETCL)                                                  Page 6 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 10  FORMS ............................................................................................................. 276 
   Form: 1           Letter of Application .......................................................................................... 277 
   Form: 2           Particulars of ERP Product Vendor................................................................... 279 
   Form: 3           Particulars of Implementation Partner............................................................... 281 
   Form: 4           Intimation for Consortium Formation................................................................. 283 
   Form: 5           Proforma for Consortium Agreement ................................................................ 284 
   Form: 6           Proforma for Bid Security.................................................................................. 288 
   Form: 7           Proforma for Power of Attorney ........................................................................ 289 
   Form: 8           Proforma for Declaration ................................................................................... 290 
   Form: 9           Key Resources proposed ................................................................................. 291 
   Form: 10          Project Plan & Resource Deployment Plan ...................................................... 294 
   Form: 11          Price Bid ........................................................................................................... 296 
   Form: 12          Schedule of Payments ...................................................................................... 302 
   Form: 13          Proforma for Contract Performance Guarantee ................................................ 303 
   Form: 14          Proforma for Contract Agreement ..................................................................... 305 
   Form: 15          Compliance with the Scope of Work ................................................................. 306 




West Bengal State Electricity Transmission Company Limited (WBSETCL)                                                 Page 7 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 1 INTRODUCTION

1.1     About WBSETCL

1.1.1    Post Electricity Act 2003, the Government of West Bengal (GoWB) undertook power
         sector reforms to enhance the commercial efficiency and financial viability of the state
         owned electricity utilities. GoWB bifurcated the erstwhile West Bengal State Electricity
         Board (WBSEB) into two functionally independent state-owned companies viz. West
         Bengal State Electricity Transmission Company Limited (WBSETCL) and West Bengal
         State Electricity Distribution Company Limited (WBSEDCL), with effect from 01 April
         2007. WBSETCL is currently playing three distinct functional roles envisaged under the
         Electricity Act 2003, viz. the State Transmission Utility (STU), a Transmission Licensee
         (TL) and the State Load Dispatch Centre (SLDC).

1.1.2    WBSETCL is responsible for transmitting electricity from generating sources to load
         centres through a transmission network operating at 400kV, 220kV, 132kV and 66kV
         spread across the state of West Bengal. As on 31.03.2010, WBSETCL owns and
         operates around 11,457 circuit kilometres of transmission lines and 17,160 MVA of
         transformation capacity installed across 100 nos. of EHV sub-stations. The energy
         handled by WBSETCL transmission system was 28,972 Million kWh in FY 2009-10. Out
         of 100 EHV sub-stations, 16 have already received ISO-9001 certification.

1.1.3    In FY 2009-10, WBSETCL has recorded revenue of INR 730 Crore and a PAT of INR
         175 Crore. WBSETCL has secured “A” Credit Rating from two credit rating agencies.
         WBSETCL has also achieved “The Best Transmission System Availability Award” (Gold
         Shield) for the year 2007-08 from Union Ministry of Power (Government of India). A detail
         list of business locations of WBSETCL is appended as Annexure: 1. For more details,
         please visit www.wbsetcl.in.

1.2     Project Background

1.2.1    As a part of the ongoing institutional capacity building program undertaken by the GoWB,
         WBSETCL has decided to implement an ERP Solution for the entire organization
         covering various departments / functions across head quarter and field offices located in
         the state of West Bengal.

1.3     Objective of the RFP

1.3.1    The objective of this RFP is to select suitable ERP Product and Implementation Partner
         for implementation of the ERP Solution in the following functional areas of WBSETCL
         and for availing post implementation support services:

         a) Plant Maintenance Management;

         b) Project Planning & Management;

         c) Procurement & Materials Management;

         d) Financial Management (including asset management);


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 8 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         e) Human Resource Management & General Administration (including Payroll,
            Employee Services and Portal); and

         f)    Document Management System and Workflow Management System.

1.3.2    In addition to above, the Bidder would be responsible for:

         a) Preparation of Bill of Materials and Request for Proposal (RFP) for supply, installation
            and implementation of ICT infrastructure and assistance to WBSETCL in entire
            process of ICT infrastructure procurement, installation and implementation;

         b) Data collection, data preparation, data cleansing, data entry and data migration
            (including master & transaction data)

         c) providing help desk support and technical support; and

         d) providing training to functional users, technical users and end users of WBSETCL.

1.3.3    Detailed Scope of Work has been specified in SECTION: 6 of this Tender Document.
         WBSETCL desires to implement the ERP Solution in such a manner that it can provide
         24x7 on-line access of ERP with centralised database to all authorised users for
         executing identified functional processes.

1.3.4    For smooth implementation of the Project, WBSETCL will constitute project organization
         structure consisting of Steering Committee, Project Management Unit, Project Manager
         [WBSETCL], Core Team and Technology Team. Further, WBSETCL has already
         appointed PricewaterhouseCoopers Private Limited (PwC) as the Consultants to assist
         WBSETCL in managing this Project.

1.4     Existing IT Applications

1.4.1    The table below lists down the existing/proposed IT applications being/likely to be used
         by WBSETCL. The Successful Bidder would be responsible for review of all such
         applications during business solution designing phase and suggest data exchange / data
         migration / phasing-out requirements for each of these applications. The Successful
         Bidder would also be responsible for designing and implementation of agreed approach
         for each of these applications as a part of implementation of overall ERP Solution. The
         Successful Bidder must ensure that all existing business functions remain undisturbed in
         the ERP environment.

          Sl.    Application name /              User            Key functionality
          No.    particulars                     Department
          1.     Power System Studies            Planning        Simulation
                 Software (“MiPower”,
                 Modules: Load Flow, Short
                 Circuit, Transient Stability,
                 Voltage Stability, EMTP)
          2.     Load Forecasting Software*      Planning        Electricity demand forecasting
          3.     AutoCAD                         Engineering     Engineering drawing
          4.     Y-Image*                        Engineering     Image editing

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 9 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        Sl.   Application name /               User            Key functionality
        No.   particulars                      Department
        5.    GIS Imagery Solution*            Engineering     Geographic mapping of assets /
                                                               transmission line route through
                                                               satellite images
        6.    ITower                           Engineering     Tower designing
        7.    STAAD                            Engineering     Structure designing
        8.    PLS-CADD*                        Engineering     Transmission line profiling
        9.    Payroll System                   F&A             Employee benefit disbursement
        10.   Cash & Treasury System           F&A             Financial Accounting
        11.   PIS                              HR&A            Management of personnel details
        12.   Inventory Database               Procurement     Materials and Inventory
                                                               management
        13.   CTAD                             O&M             Technical and general
                                                               information of major fixed assets
                                                               commissioned in EHV sub-
                                                               stations
        14.   ORAS                             O&M             Outage Management
        15.   MS Project                       Projects        Project monitoring
        16.   SCADA / EMS System               SLDC            Real-time system operation
        17.   ABT-based Energy                 SLDC            Weekly and monthly energy
              Accounting Software                              accounting
        18.   Open Access Accounting           SLDC            Energy accounting of open
              Software                                         access customers
        19.   Power System Studies             SLDC            Simulation
              Software*
        20.   Scheduling Software*           SLDC             Generation & Load scheduling
        21.   Numerical Relay Testing        IT, C &          Specialized relay testing
              Software                       Testing
        22.   SEM Testing Software           IT, C &          Specialized meter testing
                                             Testing
       * Proposed to be procured / implemented in near future




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 10 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 2 DEFINITIONS AND INTERPRETATIONS

2.1     Definitions

2.1.1    For the purpose of this Tender Document and subsequent activities pertaining to this
         Project, the following words and expressions shall have the meanings / interpretations
         hereby assigned to them except where the context otherwise requires. These shall be
         read in conjunction with the list of abbreviations provided in this Tender Document:

      1. Alteration / Variation Order shall mean an order given in writing by the Project Manager
         of the Purchaser or any other person so designated by the Purchaser to effect addition to
         scope or deletion from scope of the Contract.

      2. Appointing Authority for the purpose of adjudication shall be the Chairman & Managing
         Director of WBSETCL or any other person so designated by him.

      3. Approved shall mean approved in writing including subsequent written confirmation of
         previous verbal approval and ‘Approval’ means approved in writing including as
         aforesaid.

      4. Authorised Signatory shall mean the person authorised by the Bidder (in case of
         Consortium, it shall be the Lead Member) through issue of Power of Attorney for the
         purpose of this Project and who can sign the Bid and related documents /
         correspondences related to this Tender Document.

      5. Bid / Bid Document / Proposal shall mean a formal offer submitted by the Bidder, in
         response to this Tender Document, to fulfil the specified requirements of the Purchaser at
         quoted price.

      6. Bidder shall mean ERP Product Vendor or authorized ERP Implementation Partner or
         any Consortium who intends to submit and/or submits Bid in response to this Tender
         Document to execute this Project. For the purpose of clarification, the term “Bidder” shall
         include any company or organisation which has purchased this Tender Document and/or
         which has sought clarifications on Tender Document from the Purchaser in writing and/or
         who has attended pre-bid conference in respect of this Tender.

      7. Chairman & Managing Director / CMD shall mean the Chairman & Managing Director
         of WBSETCL, or his successors in office as designated by the Purchaser.

      8. Consortium Member shall mean any individual, company or organization which is part
         of the Consortium and signatory to the Consortium Agreement.

      9. Consortium shall mean an association of two or more individuals, companies or
         organizations (or any combination of these entities) with the objective of participating in a
         common activity or pooling their resources for achieving a common goal (herein, this
         “Project”).

      10. Contract Agreement / Contract shall mean the legally-binding formal agreement
          entered into between the Purchaser and the Contractor as per the format specified in this


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 11 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       Tender Document (and subsequent amendments thereof mutually agreed between
       Purchaser and Contractor) for execution of the defined Scope of Work on mutually
       agreed terms & conditions and which are in compliance with all the relevant provisions of
       Indian laws. This shall also include documents such as NIT, Instructions to Bidders,
       General Conditions of Contract, Special Conditions of Contract, Scope of Work and
       agreed variations (if any) and relevant Annexure and Forms.

   11. Contract Period shall mean the time period during which the Contract Agreement
       governs the relations and obligations of the Purchaser and Contractor.

   12. Contract Price shall mean the price or prices as specified in the Contract Agreement.

   13. Contractor / Vendor shall mean the ERP Product Vendor or authorized ERP
       Implementation Partner or any Consortium (including their legal representatives,
       successors and permitted assignees) whose Bid has been accepted by the Purchaser
       and to whom the Contract has been awarded by the Purchaser to execute this Project.

   14. Core Implementation shall mean designing, testing and implementation of all
       functionalities, across agreed business locations, as per the final Business Solution
       Design Document (BSDD) approved by the Purchaser.

   15. Corporate Office shall mean the registered office of the Purchaser located at Vidyut
       Bhavan, Bidhan Nagar, Block-DJ, Sector-II, Kolkata-700 091, West Bengal, India.

   16. Customer shall mean any company or organization which has procured ERP Solution
       from the Bidder.

   17. Day shall mean a period of 24 consecutive hours from midnight to next midnight.

   18. End User License Agreement (EULA) shall mean the agreement signed between the
       ERP Product Vendor and the Purchaser for the use of licenses supplied by the ERP
       Product Vendor.

   19. ERP Product / Software shall mean integrated off-the-shelf ERP Product / Software
       which includes but is not limited to, micro-code embedded in hardware (i.e. “firmware”),
       operating systems, communication systems, network management systems, other
       associated systems and utility software.

   20. ERP Product Vendor shall mean the Vendor responsible for development and
       upgradation of the ERP Product / Software and has control over the entire life cycle of
       such ERP Product / Software.

   21. ERP Solution shall mean comprehensive ERP system comprising of ERP Product /
       Software package, other system & application software, bolt-on solutions, Third Party
       tools & applications, databases, clustering tools and any other tools, accessories and
       services required to make entire system operational for the fulfilment of the objective of
       this Tender Document / Contract.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 12 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

   22. Final Acceptance of ERP Solution shall mean the acceptance by the Purchaser of all
       components of the ERP Solution on successful completion of the Stabilization Period.

   23. Financial Year shall mean a period of twelve (12) consecutive Months beginning April to
       next March as is customary in the Purchaser’s country.

   24. Functional Consultant shall mean a person who understands and evaluates the
       functional (business) requirements for ERP Solution through discussions with the
       Purchaser's representatives and transforms the essence (logical and technical views)
       into an abstract and algorithmic business model.

   25. Functional Lead shall mean a person who leads and manages team of Functional
       Consultants working for an ERP project.

   26. Functional Requirements / Functional Requirement Specifications shall mean the
       functional requirements mentioned in the Scope of Work or elsewhere in the Tender
       Document.

   27. Go-live / Commissioning shall mean the stage where ERP Solution is available to all
       the authorised users for executing live transactions to successfully carryout identified
       functions/processes.

   28. Go-live Acceptance Tests shall mean the tests specified in this Tender Document to be
       carried out to ascertain whether the ERP Solution or a specified sub-system(s), is
       available for executing live transactions to attain the functional and performance
       requirements as specified in this Tender Document and Agreed Project Plan.

   29. Implementation Partner shall mean the company responsible for preparation of
       complete Business Solution and implementation of the same to achieve the defined
       business objectives.

   30. Installation shall mean the system or a sub-system(s) installed on the hardware and
       made available for testing / commissioning.

   31. Intellectual Property Rights / IPR shall mean any and all copyright, moral rights,
       trademark, patent, and other intellectual and proprietary rights, title and interests
       worldwide, whether vested, contingent or future including without limitation all economic
       rights and all exclusive rights to reproduce, fix, adapt, modify, translate, create derivative
       works from, extract or re-utilize data from, manufacture, introduce into circulation,
       publish, distribute, sell, license, sublicense, transfer, rent, lease, transmit or provide
       access electronically, broadcast, display, enter into computer memory, or otherwise use
       any portion or copy, in whole or in part, in any form, directly or indirectly, or to authorize
       or assign others to do so.

   32. Lead Member shall mean the eligible member of a Consortium who has submitted a Bid
       on behalf of a Consortium. Only ERP Implementation Partner can become the Lead
       Member for this Project.




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 13 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

   33. Letter of Award / LoA shall mean intimation through a letter to Bidder that his Bid has
       been accepted and successful in accordance with the provisions contained in the letter.

   34. Materials shall mean all documentation in printed or printable form (including literature,
       leaflets, brochures and catalogues) and all instructional and informational aides in any
       form (including audio, video and text) and on any medium, provided to the Purchaser
       under the Contract.

   35. Month shall mean the calendar month of the Gregorian calendar.

   36. Net worth shall mean the net worth of the company and shall be calculated as Equity
       share capital plus Reserves less a) Revaluation Reserves, b) Intangible Assets, c)
       Miscellaneous expenditures to the extent not written-off, and d) Carry forward losses.

   37. Notice in Writing / Written Notice shall mean a notice in written, typed or printed
       characters sent (unless delivered personally or otherwise proved to have been received)
       by registered post/speed post/e-mail to the last known private or business address or
       registered office of the addressee and shall be deemed to have been received in the
       ordinary course of post/electronic post it would have been delivered.

   38. Offices shall mean Corporate Office, Regional Offices, Area Offices or any other Office.

   39. Party / Parties shall mean either the Purchaser or the Contractor or both.

   40. Primary Contractor shall mean the Implementation Partner in whose name the
       Purchase Order / Contract has been issued by the Customer and in case of Consortium,
       it shall be the Lead Member.

   41. Project Charter shall mean the comprehensive inception report covering approach and
       roadmap for entire Project indicating, but not limited to, project objective, scope, team
       composition, phase/sub-phase wise activities along with start date & end date and
       resources assigned to each activity, key milestones and deliverables along with their
       dates, dependencies among activities (some of which may not be part of this Contract
       like IT Hardware & Network procurement), project processes and methodologies, project
       management & monitoring framework, stakeholders communication plan, risk
       assessment & mitigation plan etc. Project Charter shall be developed by the Contractor
       and approved by the Purchaser based on the requirements of the Contract Agreement
       and the Development & Implementation Plan included in the Contractor’s Bid. The
       Project Charter may be changed / modified during the course of the Project; however
       “Agreed Project Charter” shall mean the agreed latest version of the Project Charter
       which will be referred for the purpose of execution and monitoring of this Project. Should
       the Project Charter conflict with the Contract in any way, the relevant provisions of the
       Contract, including any amendments, shall prevail.

   42. Project Manager [IP] shall mean the person nominated by the Implementation Partner
       from time to time and shall include those who have been expressly authorized approved
       by the Purchaser to act for and on his behalf for all functions pertaining to operation of
       this Contract. All functions pertaining to this Contract means all acts necessary for


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 14 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       execution of the Contract coordinating between the different agencies and final closing of
       the Contract. Project Manager [IP] shall lead and manage a team of Functional and other
       Leads, Consultants, Professionals and Experts for successful design, implementation
       and operationalising of ERP Solution in a company.

   43. Project Manager [WBSETCL] shall mean the person nominated by the Purchaser from
       time to time and shall include those who have been expressly authorized by the
       Purchaser to act for and on his behalf for all functions pertaining to operation of this
       Contract. All functions pertaining to this Contract means all acts necessary for execution
       of the Contract coordinating between the different agencies and final closing of the
       Contract.

   44. Project Plan shall mean the document to be developed by the Contractor and approved
       by the Purchaser based on the requirements of the Contract Agreement and the
       Development & Implementation Plan included in the Contractor’s Bid. The Project Plan
       may be changed / modified during the course of the Project; however “Agreed Project
       Plan” shall mean the agreed latest version of the Project Plan which will be referred for
       the purpose of execution and monitoring of this Project. Should the Project Plan conflict
       with the Contract in any way, the relevant provisions of the Contract, including any
       amendments, shall prevail.

   45. Project shall mean the supply, installation & implementation of and support for ERP
       Solution in WBSETCL envisaged by the Purchaser under this Tender Document, unless
       otherwise specified.

   46. Proposed Product shall mean the Product (including ERP Product) proposed to be used
       by the Bidder in response to this Tender Document.

   47. Purchaser shall mean West Bengal State Electricity Transmission Company Limited
       (WBSETCL) or any of its successor entities or any of its subsidiaries.

   48. Request for Proposal / RFP shall mean the written solicitation that conveys to the
       Bidder, requirements for products/services that the Purchaser intends to buy and/or
       implement and/or avail. Such written solicitation is the collection of documents, and
       subsequent amend thereof (if any), issued by the Purchaser to instruct and inform
       Bidders of the processes for bidding, selection of the successful Bid, Contracting as well
       as the Contractual conditions governing the relationship between the Purchaser and the
       Contractor.

   49. Scheduled Bank shall mean those banks in India which have been included in the
       Second Schedule of Reserve Bank of India (RBI) Act, 1934. RBI in turn includes only
       those banks in this schedule which satisfy the criteria laid down vide section 42 (6) (a) of
       the Act.

   50. Scope of Work shall mean the goods and services to be provided by the Bidder as
       specified under this Tender Document.




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 15 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

   51. Services shall mean all technical, logistics, management and any other Services to be
       provided by the Contractor under the Contract to supply/develop, install, implement,
       customize, integrate, and make operational the proposed ERP Solution. Such Services
       shall include, but are not restricted to, process/system study, design, development,
       installation, testing, commissioning, go-live, stabilization, training programs, change
       management workshops and post implementation handholding and maintenance
       support.

   52. Single Applicant Bidder shall mean ERP Product Vendor who controls the software
       development lifecycle of the proposed ERP Product and also undertakes implementation
       of the proposed ERP Product and provides Post Implementation Maintenance Support.

   53. Site / Unit / Location / Business Location shall mean the offices and field sites
       wherever business activities are conducted by the Purchaser.

   54. Stabilization Acceptance shall mean the acceptance by the Purchaser that the ERP
       Solution (or any sub-system(s) where the Contract provides for acceptance of the ERP
       Solution in parts) is capable of attaining the functional and performance requirements
       (relating to Go-live) as specified in the Tender Document and Agreed Project Plan.

   55. Stabilization Acceptance Test shall mean the tests specified in the Scope of Work,
       Technical Requirement Specifications and Agreed Project Plan to be carried out to
       ascertain whether the ERP Solution, or a specified sub-system(s), is able to attain the
       functional and performance requirements in production/ live environment as specified in
       the Scope of Work and Agreed Project Plan.

   56. Stabilization Period shall mean successful running of the full ERP Solution across all
       business locations for at least three consecutive calendar months from the last Go-live
       date. During Stabilization Period, the Contractor will be fully responsible to satisfactorily
       rectify any defect with respect to the System (or the relevant sub-system(s)) at no
       additional cost within reasonable duration agreed with the Purchaser.

   57. Sub-contractor shall mean any person or firm or company (other than the Contractor) to
       whom any part of the Scope of Work has been entrusted by the Primary Contractor, with
       the approval/written consent of the Purchaser or his representative and the legal
       representatives, successors and permitted assignee of such person, firm or company.

   58. Sub-system shall mean any application component, bolt-on applications, developed
       applications or module of the ERP proposed to meet the Technical and Functional
       Requirements that may be supplied, installed, tested and commissioned individually
       before commissioning of the entire ERP Solution.

   59. Successful Bidder shall mean the Bidder whose Bid has secured the highest Final
       Score as per the bid evaluation methodology defined in this Tender Document. The
       Bidders other than the Successful Bidder will be categories as “unsuccessful Bidders”.




West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 16 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

   60. System Integrator shall mean a person or company that specializes in bringing together
       component sub-systems and ensuring that those sub-systems function together and
       hence provides an integrated Solution for fulfilling the specified objective.

   61. Technical Requirements / Technical Requirement Specifications shall mean the
       technical requirements mentioned in the Scope of Work or elsewhere in the Tender
       Document.

   62. Tender / Tender Document shall have the same meaning as that of “Request for
       Proposal”.

   63. Third Party shall mean any person, firm, company, organisation or Consortium other
       than the Purchaser and Bidder (including ERP Product Vendor).

   64. Time for Completion shall mean the total time allowed to complete the ERP
       implementation starting from the date of signing of Contract Agreement up to the date of
       Final Acceptance of ERP Solution.

   65. Upgrade Projects shall mean any project where (i) the scope is implementation of
       functional, technical or version upgrade or enhancement of the product; or (ii) any
       previous version of the proposed ERP Product has already been implemented; or (iii) not
       followed the industry standard ERP implementation life cycle; or (iv) not a greenfield
       implementation; or (v) higher version of same ERP Product is applied through upgrade
       activities to the existing ERP Product version.

   66. User Acceptance shall mean the acceptance by the Purchaser that the ERP Solution (or
       any sub-system(s) where the Contract provides for acceptance of the System in parts) is
       capable of attaining the functional and performance requirements (relating to
       commissioning) as specified in the Tender Document and Agreed Project Plan.

   67. User Acceptance Tests shall mean the tests specified in the Technical Requirements
       and Agreed Project Plan to be carried out to ascertain whether the ERP Solution or a
       specified sub-system(s), is able to attain the functional and performance requirements
       (relating to commissioning) as specified in the Tender Document and Agreed Project
       Plan.

   68. Value of Contract shall mean the sum accepted or the sum calculated in accordance
       with the prices accepted in Bid and/or the Contract rates as payable to the Contractor for
       the purposes of the Contract.

   69. Week shall mean seven (7) consecutive calendar days, beginning the day of the week as
       is customary in the Purchaser’s country.

   70. Working Day shall mean any day which is not declared to be holiday or rest day by the
       Purchaser.

   71. Year shall mean a period of twelve (12) consecutive Months.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 17 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

2.2     Interpretations

2.2.1    For the purpose of this Tender Document and subsequent activities pertaining to this
         Project, the following aspects shall have the meanings / interpretations hereby assigned
         to them except where the context otherwise requires:

      1. Amendment: No amendment or other variation of the Contract shall be effective unless it
         is in writing, is dated, expressly refers to the Contract, and is signed by a duly authorized
         representative of each Party hereto.

      2. Consortium: If the Contractor is a Consortium of two or more Members, all such
         Members shall be jointly and severally bound to the Purchaser for the fulfilment of the
         provisions of the Contract and shall designate one of such Members to act as a Lead
         Member with authority to bind the Consortium. The composition or the constitution of the
         Consortium shall not be altered without the prior consent of the Purchaser. The status of
         the Consortium will be determined on the basis of the nationality of the Lead Member i.e.
         if the Lead Member is an Indian firm, the Consortium shall be treated as an Indian Bidder
         and if the Lead Member is a Foreign firm, the Consortium shall be treated as Foreign
         Bidder.

      3. Country of Origin: The place where the goods, materials, equipment, software and
         other supplies for the ERP Solution are mined, grown, designed, developed, produced or
         manufactured, and from which the services are provided.

      4. Entire Agreement: The Contract constitutes the entire agreement between the
         Purchaser and Contractor with respect to the subject matter of Contract and supersedes
         all communications, negotiations and agreements (whether written or oral) of Parties with
         respect thereto made prior to the date of Contract.

      5. Gender: Wherever applicable, “He” shall include “He/She” and “Him” shall include
         “Him/Her”.

      6. Headings: The headings and marginal notes (if any) in the General Conditions of
         Contract are included for ease of reference, and shall neither constitute a part of the
         Contract nor affect its interpretation.

      7. Inco terms: Unless inconsistent with any provision of the Contract, the meaning of any
         trade term and the rights and obligations of Parties there under shall be as prescribed by
         ‘Incoterms-2000’, Inco terms means International Rules for Interpreting Trade Terms
         published by the International Chamber of Commerce (latest edition), 38 Cours Albert
         1er, 75008 Paris, France.

      8. Independent Contractor: The Contractor shall be an Independent Contractor
         performing the Contract. The Contract does not create any agency, partnership, joint
         venture or other joint relationship between the Parties hereto. Subject to the provisions of
         the Contract, the Contractor shall be solely responsible for the manner in which the
         Contract is performed. All employees, representatives or Sub-contractors engaged by the
         Contractor in connection with the performance of the Contract shall be under the
         complete control of the Contractor and shall not be deemed to be employees of the

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 18 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       Purchaser, and nothing contained in the Contract or in any Sub-Contract awarded by the
       Contractor shall be construed to create any contractual relationship between any such
       employees, representatives or Sub-contractors and the Purchaser.

   9. Language: Unless the Contractor is a national of the Purchaser’s country and the
      Purchaser and the Contractor agree to use the local language, all documents related to
      this Project, all correspondence and communications to be given, and all other
      documentation to be prepared and supplied under the Contract shall be written in
      English, and the Contract shall be construed and interpreted in accordance with that
      language.

   10. Non-Waiver: Subject to conditions mentioned in the paragraph below, no relaxation,
       forbearance, delay or indulgence by either Party in enforcing any of the terms &
       conditions of the Contract or the granting of time by either Party to the other shall
       prejudice, affect or restrict the rights of that Party under the Contract, nor shall any waiver
       by either Party of any breach of Contract operate as waiver of any subsequent or
       continuing breach of Contract. Any waiver of a Party’s rights, powers or remedies under
       the Contract must be in writing, must be dated and signed by an authorized
       representative of the Party granting such waiver, and must specify the right and the
       extent to which it is being waived.

   11. Persons: Words imparting persons or Parties shall include firm, company, organisation
       or Consortium and government entities.

   12. Purchaser’s country: This shall mean India.

   13. Severability: If any provision or condition of the Contract is prohibited or rendered invalid
       or unenforceable, such prohibition, invalidity or unenforceability shall not affect the
       validity or enforceability of any other provisions and conditions of the Contract.

   14. Singular and Plural: The singular shall include the plural and the plural shall include the
       singular, except where the context otherwise requires.




West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 19 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 3 INSTRUCTIONS TO BIDDERS

3.1     Cost of bidding

3.1.1    The Bidder shall bear all costs associated with the preparation and submission of the Bid
         and any subsequent events/activities related to this Tender. The Purchaser will in no
         case be responsible or liable for these costs, regardless of the conduct or outcome of the
         bidding process.

3.2     Purchasing Tender Document

3.2.1    The Bidder can collect the Tender Document from the Purchaser’s Corporate Office in
         Kolkata (refer Annexure: 2) by paying the stipulated cost of the Tender Document or the
         Bidder can download the Tender Document from the Purchaser’s website
         (www.wbsetcl.in) and submit the cost of the Tender Document along with the Bid.

3.2.2    Cost of this Tender Document is INR 5,000 (Indian Rupee Five thousand only), which is
         to be paid in the form of crossed Bank Demand Draft / Pay Order drawn in favour of
         “West Bengal State Electricity Transmission Company Limited” payable at Kolkata on
         any Scheduled Bank.

3.3     Eligible Bidders

3.3.1    This bidding process is open to:

         a) The ERP Product Vendors who will also implement the proposed ERP Solution; OR

         b) The Implementation Partners duly authorized by ERP Product Vendor to implement
            the proposed ERP Solution; OR

         c) Any Consortium where Lead Member is duly authorized by ERP Product Vendor to
            implement the proposed ERP Solution

3.3.2    Organisations blacklisted by WBSETCL, WBSEDCL, WBPDCL, DPL and any other
         wholly owned subsidiaries of these organisations are not eligible to participate in this bid.

3.3.3    One Bidder can submit only one Bid in response to this Tender Document. No Bidder,
         either individually or in Consortium, is allowed to submit two or more Bids with different
         ERP Products.

3.3.4    Any and all Bidders will be considered eligible for this Project on meeting the pre-
         qualification criteria as defined in Annexure: 3. If the ERP Product Vendor who will also
         implement the proposed ERP Solution as Implementation Partner, it should meet all the
         pre-qualification qualification criteria of ERP Product and ERP Product Vendor as well
         as Implementation Partner as mentioned in Annexure: 3.

3.3.5    In case of Consortium, the Lead Member of Consortium for this Tender shall comply with
         the following requirements:




West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 20 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         a) The Bid shall include a Authorization Form from the ERP Product Vendor, authorizing
            the Lead Member to offer and quote for ERP Product licenses, ensure supply of
            licenses as per agreed schedule, permissions to use ERP Product and provide audit
            and quality control services on their behalf, apart from the implementation and post
            implementation related services;

         b) The Lead Member shall meet all the pre-qualification criteria; and

         c) All billing, payment, other commercial transactions and correspondences shall be
            done between the Purchaser and the Lead Member only.

         Note: Since PricewaterhouseCoopers Private Limited (PwC) have been selected as the
         Program Management Consultants to assist the Purchaser for this Project, the following
         are expressly barred from bidding for this ERP Implementation Project either individually
         or as a member of any Consortium: (i) Any business unit of PwC even if not involved in
         current engagement; (ii) Any subsidiary or affiliate of PwC; (iii) Any member firm of
         PricewaterhouseCoopers International Limited.

3.4     Involvement of Sub-contractor(s)

3.4.1    Where the Bidder expects to sub-contract a part of the specified Scope of Work, the
         same must be clearly stated in the Bid, describing the work to be sub-contracted, the
         reasons for sub-contracting and the details of the Sub-contractor, including previous work
         done by the Sub-contractor in similar area. If the Bidder had not envisaged involvement
         of any Sub-contractor while bidding, but desires to do so during project execution, the
         Bidder must first get this approved by the Purchaser in writing, giving necessary details.

3.5     Contents of Tender Document

3.5.1    The product and services required, bidding procedures, contract terms, Technical
         Requirements and Functional Requirements are prescribed in the Tender Document.
         Bidders are expected to examine all instructions, terms & conditions, specifications,
         annexure, forms and other information in the Tender Document. All the requisite
         information to be furnished is covered in clause 3.11. Failure to furnish any or all
         information as required or submit a Bid not substantially responsive to the Tender
         Document in every respect will be at the Bidder’s risk and may result in rejection of the
         Bid.

3.6     Bidder to obtain his own information

3.6.1    The Bidder shall for all purposes deemed to have independently obtained all necessary
         information for the purpose of preparing his Bid. The correctness of the details given in
         the Tender Document is for guideline information only, to help the Bidder prepare his Bid.
         The Bidder shall be deemed to have visited the Site and familiarised themselves
         thoroughly with the Site conditions before submitting the Bid. The cost of visiting the Sites
         shall be borne by the Bidder. Non-familiarity with the Site conditions will not be
         considered a reason either for extra claims or for not providing services in strict
         conformity with scope and special conditions of the contract.



West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 21 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.6.2    The Bidder shall be deemed to have examined the Tender Document and to have
         obtained his own information in all matters whatsoever that might influence carrying out
         the proposal at the scheduled rates and satisfied himself to the sufficiency of his Bid. Any
         error in description or quantity or omission there from shall not vitiate the Contract or
         release the Bidder from executing the Project comprised in the Contract according to the
         Scope of Work and specifications at scheduled rates. He is deemed to know the scope,
         nature and magnitude of the work involved in the Project.

3.6.3    The Bidder shall be deemed to have visited the Sites, offices and surrounding areas, to
         have satisfied himself to the nature of all existing business processes and also as to the
         nature and the conditions of available facilities and communications and possible
         interruptions there to the access and egress from Site and to have made enquiries,
         examined satisfied himself of the Sites in respect to requirements for executing the
         Project and to have made local independent enquiries on all matters affecting the
         Contract. He is deemed to have acquainted himself his liability for payment of statutory
         taxes, duties, levies, customs and other charges.

3.6.4    Any neglect or failure on part of the Bidder in obtaining necessary and reliable
         information or issues or any other matters affecting the Contract shall not relieve him
         from any risks or liabilities or the entire responsibility for executing the Contract at the
         scheduled rates and time in strict accordance with the Contract Agreement.

3.6.5    Any change in Site conditions or technological requirement shall be binding on the Bidder
         and no extra claim on this account shall be entertained.

3.6.6    The verbal agreement or inference from conversation with any employee of the
         Purchaser before, during or after the execution of the Contract Agreement shall not in
         any way affect or modify the terms and obligations herein contained.

3.7     Clarification on Tender Document

3.7.1    Bidders requiring any clarification on the Tender Document may notify the Purchaser (at
         its postal/e-mail address given in Annexure: 2) in writing not later than five (5) calendar
         days before the date of pre-bid conference. Similarly if a Bidder feels that any important
         provision in the documents is unacceptable, such an issue should be raised at this stage.
         The Purchaser will respond during pre-bid conference (date, time and venue will be as
         mentioned in Annexure: 2) to any request for clarification or modification of the Tender
         Document. Authorized Representative of the Bidders will be allowed to attend the pre-bid
         conference. Personal queries from individuals shall not be entertained. Non-attendance
         at the pre-bid conference will not be a cause for disqualification of a Bidder.

3.7.2    If deemed fit, written copies of the Purchaser’s response (including explanation of queries
         without identifying its source) will be sent after pre-bid conference to all the Bidders in the
         form of addendum/corrigendum and the same will also be posted on the Purchaser’s
         website.

3.7.3    Except for responses to request for any clarifications on the Bid, the Bidder shall not
         contact the Purchaser by any means for any matter related to this Bid from the time of


West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 22 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         submission of the Bid until the Contract is awarded to and accepted by the Successful
         Bidder.

3.8     Amendments to Tender Document

3.8.1    At any time but not later than ten (10) calendar days prior to the last date of Bid
         submission, Purchaser may modify the Tender Document by issue of an
         addendum/corrigendum.

3.8.2    In addition, Purchaser may issue addendum/corrigendum to the Tender Document to
         make/reflect amendment(s) in terms & condition or Scope of Work specified in this
         Tender Document.

3.8.3    Any such addendum/corrigendum will be sent in writing by fax or courier to all the
         Bidders and will be binding upon them. No separate communication in this regard shall
         be made with any Bidder. The Bidders shall promptly acknowledge the receipt thereof in
         writing by fax or courier to the Purchaser. The Purchaser will bear no responsibility or
         liability arising out of non-receipt of the same in time or otherwise by the Bidder. Such
         addendum/corrigendum will also be made available at the Purchaser’s website
         (www.wbsetcl.in). It will be the responsibility of the Bidder to regularly visit the website to
         keep themselves updated on such changes.

3.8.4    No clarification obtained through verbal communication by the Bidders from any officer,
         agent or employee of the Purchaser or any staff of the Program Management Consultant
         will be deemed as addendum/corrigendum to the Tender document.

3.8.5    In order to provide Bidders reasonable time to take the addendum/corrigendum into
         account in preparing their bids, the Purchaser may, at its own discretion, extend the last
         date of Bid submission. In such an event, Bidders shall not be entitled to any
         compensation, in any form whatsoever.

3.9     General instructions for Bid preparation

3.9.1    The original and all copies of the Bid shall be typed or written in indelible ink. In the event
         of any discrepancy between original and copy, the original shall govern.

3.9.2    Any interlineations, erasures or overwriting shall only be valid if they are signed by the
         Authorized Signatory of the Bidder with date.

3.9.3    The Bidders are advised to submit their Bids complete in all respect. The Bidder shall
         submit a comprehensive list of attached forms/declarations/certificates etc. in response to
         Tender Document.

3.9.4    The Bidders are advised to fill in the Annexure and Forms, in respect of each and every
         item by strictly following the instructions, footnotes etc., to facilitate the Purchaser in
         speedy evaluation of Bids. Failure to do so may prevent the Bid from being considered by
         the Purchaser.




West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 23 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.9.5   Vague and ambiguous replies and replies such as “Refer covering letter, conditions of
        Bid etc.” shall be avoided. Such replies shall be deemed to be incomplete and may
        prevent the Bid from being considered by the Purchaser.

3.9.6   The Bidders in their own interest are advised to be very careful while writing quantity and
        rates in Price Bid. The quantity and rates should be written very neatly, preferably may
        be typed and there should be no overwriting or corrections. In case there are some
        corrections or overwriting, the same should be signed by the Authorised Signatory. The
        quoted prices shall be inclusive of statutory taxes, duties and other levies.

3.9.7   The Scope of Work specified in this Tender Document shall be executed strictly in
        accordance with the conditions specified in the General Conditions of Contract and other
        conditions specified in various sections of this Tender Document. If any of the aforesaid
        condition is not clear to a Bidder, clarification may be sought from the Purchaser as per
        the provisions of clause 3.7.

3.9.8   The Bidders must accept all the conditions specified in the Tender Document to facilitate
        early finalization of Bids. Separate set of commercial conditions (such as Bidder’s
        standard printed conditions) enclosed with the offer and any reference thereto may
        prevent the Bid from being considered by the Purchaser.

3.10 Preparation of Bid

3.10.1 Language of Bid

3.10.1.1 The Bid prepared by the Bidder and all correspondence and documents related to the
         Bid between the Bidder and the Purchaser shall be written in only English language,
         provided that any printed literature furnished by the Bidder may be written in another
         language, as long as such literature is accompanied by a translation of its pertinent
         passages in English language, in which case, for purposes of interpretation of the Bid,
         the translation in English shall govern.

3.10.2 Bid Currency

3.10.2.1 All figures mentioned under the Price Bid should be in Indian Rupee (INR) only. Price
         Bid in any currency other than INR will be treated as non-responsive and hence will be
         rejected.

3.10.3 Bid Prices

3.10.3.1 Unless otherwise specified in the Scope of Work, Bidders shall quote for the entire
         Services on a Single Responsibility / Turnkey basis such that the total Bid price covers
         all the obligations of the Bidder mentioned in or to be reasonably inferred from the
         Tender Document in respect of providing the product / services. This includes all
         requirements under the Bidders responsibilities for successful completion of the ERP
         Implementation Project as per Scope of Work and, where so required by the Tender
         Document, the acquisition of all permits, approvals and licenses, etc.; and such other
         items and services as may be specified in the Tender Document, all in accordance with


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 24 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         the requirements of the General Conditions of Contract and Special Conditions of
         Contract.

3.10.3.2 Bidders are required to quote the price for the technical, commercial and contractual
         obligations outlined in the Tender Document.

3.10.3.3 Bidders shall give a break-up of the prices in the manner and detail as asked for in the
         Price Bid given in Form: 11 failing which the Purchaser shall reserve the right to
         assume/extrapolate the prices for the item/services for which the price has not been
         quoted and the same will be binding on the Bidders. Responsibility for including all
         applicable taxes, duties and levies in the Bid lie with the Bidder and the Purchaser shall
         not be responsible for any error/omission on the part of the Bidder.

3.10.3.4 The taxes, duties and levies shall be indicated by the Bidder in the Price Bid given in
         Form: 11 and shall be quoted as the rates in force as on seven (7) calendar days prior
         to the last date of Bid submission as mentioned in Annexure: 2.

3.10.3.5 The prices/rates quoted by the Bidder shall remain firm (fixed) during the entire
         Contract Period and shall not be subject to any escalation/variation on any account,
         unless otherwise explicitly provided. A Bid submitted with an adjustable/variable price
         quotation will be treated as non-responsive and hence will be rejected.

3.10.4 Bid Security

3.10.4.1 The Bidder shall furnish, as part of its Bid, a Bid Security of INR 45,00,000 (Indian
         Rupee Forty Five Lakhs only). The Bid Security shall, at the Bidder’s option, be either a
         crossed bank Demand Draft (DD) / Pay Order (PO) / Banker’s Cheque (BC) of any
         Scheduled Bank drawn in favour of West Bengal State Electricity Transmission
         Company Limited payable at Kolkata OR by Bank Guarantee as per the Purchaser’s
         format given in Form: 6. No Bidder is exempted from furnishing Bid Security as
         mentioned above. The Bid Security of a Consortium must be in the name of Lead
         Member. In case the Bid Security is in form of Bank Guarantee, the issuing bank should
         be advised to send a direct confirmation of issue of irrevocable Bank Guarantee to the
         Purchaser.

3.10.4.2 Bid Security shall remain valid for a period of two hundred and forty (240) calendar days
         from the next day of the last date of Bid submission as mentioned in Annexure: 2 and
         with a claim period of another ninety (90) calendar days. No interest shall be paid by the
         Purchaser on the Bid Security deposited by the Bidder.

3.10.4.3 Bid received unaccompanied by Bid Security will be treated as non-responsive and
         hence rejected. Such Bid will be returned unopened to the Bidder.

3.10.4.4 After selection of Successful Bidder, the Bid Security of unsuccessful Bidders shall be
         refunded to respective Bidders. The Bid Security of Successful Bidder shall be refunded
         after submission of Performance Bank Guarantee and signing of Contract Agreement.




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 25 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.10.5 Bid Validity

3.10.5.1 Bids submitted by Bidders shall remain valid for acceptance for one hundred and eighty
         (180) calendar days from the next day of the last date of Bid submission as mentioned
         in Annexure: 2. A Bid valid for a shorter period may be rejected by the Purchaser as
         being non-responsive.

3.10.5.2 In exceptional circumstances, the Purchaser may solicit the Bidders’ consent to an
         extension of the Bid validity period. The request and responses thereto shall be made in
         writing. If a Bidder accepts to prolong the period of validity, the Bid Security shall also
         be suitably extended. A Bidder may refuse such request which will not lead to forfeiting
         its Bid Security. A Bidder granting the request will neither be required nor permitted to
         modify its Bid.

3.10.6 Bid Signing

3.10.6.1 The Bidder shall furnish the Power of Attorney in the name of Authorised Signatory in
         the format given as Form: 7. All pages of the Bid and its copies, except for un-amended
         printed literature, should be duly stamped and signed at the lower right hand corner by
         an Authorised Signatory of the Bidder as an acceptance of all the terms & conditions
         specified in this Tender.

3.10.6.2 The Bid shall contain the name and place of business of person or persons making the
         Bid and shall be signed by the Bidder with his usual signature. Partnership firms shall
         furnish the full names of partners in the Bid. It should be signed in the partnership’s
         name by all the partners or by duly authorized representative followed by the name and
         designation of the person signing. Tender by a corporation/company shall be signed by
         an Authorized Signatory.

3.10.6.3 Witness and sureties shall be persons of status and property. Their name, occupation
         and address shall be stated below their signature.

3.11 Arranging the Bid

3.11.1 Four-envelope Bid procedure shall be adopted for preparation, submission and
       evaluation of the Bid. The Bidder shall accordingly prepare and submit the Bid in four (4)
       separate sealed envelopes (non-transparent) containing the following documents along
       with a checklist in the same sequence/order as mentioned below:

3.11.1.1 Envelope-I: This envelope shall be sealed and superscribed as “Envelope-l: Money
         Receipt / Cost of Tender Document and Bid Security”. This envelope shall contain
         the following:

       a) Copy of money receipt as proof of purchase of Tender Document OR Cost of Tender
          Document equal to INR 5,000 (Indian Rupee Five thousand only) in form of crossed
          Bank Demand Draft / Pay Order drawn in favour of “West Bengal State Electricity
          Transmission Company Limited” payable at Kolkata on any Scheduled Bank (in case
          the Tender Document is downloaded from the website of WBSETCL); and


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 26 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       b) Bid Security in accordance to clause 3.10.4.

3.11.1.2 Envelope-II: This envelope shall be sealed and superscribed as “Envelope-lI: Pre-
            qualification Bid”. This envelope shall contain three sealed inner envelopes,
            superscribed as “Original (Envelope-II)” (containing original documents as mentioned
            below, in hard copies and in a CD-ROM), “First Copy (Envelope-II)” (containing
            duplicate copies of documents as mentioned below, in hard copies and in a CD-ROM)
            and “Second Copy (Envelope-II)” (containing duplicate copies of documents as
            mentioned below, in hard copies and in a CD-ROM). If any discrepancy noticed
            between the hard copy and soft copy, the hard copy will prevail. Pre-qualification Bid
            shall include, but not limited to, the following:

       a) Letter of Application (refer Form: 1);

       b) Particulars of ERP Product Vendor (refer Form: 2);

       c) Particulars of Implementation Partner (refer Form: 3);

       d) Authorization Form from the ERP Product Vendor, authorizing the Bidder to offer and
          quote for ERP Product licenses for this Project, permissions to use ERP Product and
          provide audit and quality control services on their behalf, apart from the
          implementation and post implementation related services (ERP Product Vendor can
          follow its own format);

       e) Consortium Form duly signed by all the Consortium Members (refer Form: 4), if
          applicable;

       f)     Consortium Agreement duly signed by all the Consortium Members (refer Form: 5), if
              applicable;

       g) Power of Attorney for the Authorised Signatory with a copy of the Board resolution
          (refer Form: 7);

       h) Declaration by the Bidder regarding Conflict of Interest (refer Form: 8); and

       i)     Responses to pre-qualification criteria listed at Annexure: 3 including all supporting
              documents to substantiate compliance with pre-qualification criteria.

3.11.1.3 Envelope-III: This envelope shall be sealed and superscribed as “Envelope-lII:
            Techno-commercial Bid”. This envelope shall contain three sealed inner envelopes,
            superscribed as “Original (Envelope-III)” (containing original documents as mentioned
            below, in hard copies and in a CD-ROM), “First Copy (Envelope-III)” (containing
            duplicate copies of documents as mentioned below, in hard copies and in a CD-ROM)
            and “Second Copy (Envelope-III)” (containing duplicate copies of documents as
            mentioned below, in hard copies and in a CD-ROM). If any discrepancy noticed


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 27 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

            between the hard copy and soft copy, the hard copy will prevail. Techno-commercial
            Bid shall include, but not limited to, the following:

       a) Full Tender Document duly signed by Authorized Signatory on each and every page.
          It shall be expressly agreed therein that the Bidder has read and understood the
          entire Tender Document and shall comply with the same without any deviations;

       b) Declaration by the Bidder that he has full property rights or requisite rights to use all
          the tools & software they will be using to develop and implement this project;

       c) Responses to Technical Qualification Criteria listed at Annexure: 4 including all
          supporting documents (Note: Any certificate or customer testimonial attached with
          the Bid for substantiating any credential should be for the proposed ERP Solution
          only, unless otherwise specified explicitly);

       d) Project Organization Structure;

       e) Detailed description of the proposed functional solution with technical and security
          architecture;

       f)     Proposed ERP Product literature / leaflets / brochures / catalogues, functions /
              modules proposed and support methodology;

       g) Third Party software(s) proposed along with license requirement, software company
          details, integration with proposed ERP Product, support methodology etc.;

       h) A tentative list of ICT infrastructure (IT hardware and networking equipment)
          requirement with broad specifications and estimated quantities (This list shall contain
          requirements of Disaster Recovery Site as well);

       i)     Documents to be submitted as stipulated under SECTION: 5 (Special Conditions of
              Contract); and

       j)     Duly signed and stamped copy of un-priced (blank) Price Bid (refer Form: 11),
              Schedule of Payments (refer Form: 12), Contract Performance Guarantee (refer
              Form: 13), filled-up sheets on Compliance with the Scope of Work (refer Form: 15).

       Important Note: Sealed Envelope-III shall not contain any price information.

3.11.1.4 Envelope-IV: This envelope shall be sealed and superscribed as “Envelope-VI: Price
         Bid” and shall contain the Price Bid strictly in conformity with the format given in Form:
         11. The Price Bid must be submitted in hard copy and in a CD-ROM containing
         unprotected MS Excel sheets. If any discrepancy noticed between the hard copy and
         soft copy, the hard copy will prevail. The Price Bid format should be read in conjunction
         with all the other sections of the Tender Document. The Bidder shall be deemed to
         have studied the Scope of Work and to have acquainted of the conditions prevailing at
         Sites and other offices where the Contract is to be executed.




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 28 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.11.1.5 Outer Envelope: The sealed Envelope-I, sealed Envelope-II (containing three sealed
         inner envelopes), Envelope-III (containing three sealed inner envelopes) and sealed
         Envelope-IV shall together constitute the complete Bid and shall be enclosed in outer
         envelope and sealed.

3.11.1.6 All four envelopes, inner envelopes and outer envelope as specified above shall be
         clearly marked with “Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05:
         Supply, Installation & Implementation of and Support for ERP Solution in
         WBSETCL” and “DO NOT OPEN BEFORE <DATE OF BID OPENING>, EXCEPT IN
         PRESENCE OF THE TENDER COMMITTEE”.

3.11.1.7 All four envelopes, inner envelopes and outer envelope shall also bear the postal
         address of the Purchaser given in the Bid Datasheet (refer Annexure: 2).

3.11.1.8 All four envelopes (excluding inner envelopes and outer envelope) shall indicate the
         name, address and contact details of the Bidder so that the Bid can be returned
         unopened in case it is declared “Late”.

3.11.1.9 If all the envelopes are not sealed and marked as specified above, the Purchaser will
         assume no responsibility for the Bid’s misplacement or premature opening. If the outer
         envelope discloses the Bidder’s identity, the Purchaser will not guarantee the anonymity
         of the Bid submission, but this disclosure will not constitute grounds for Bid rejection.

3.12 Submission of Bid

3.12.1 Deadline for submission of Bid

3.12.1.1 Bids must be received by the Purchaser at the postal address as stated in the Bid
         Datasheet (refer Annexure: 2) not later than the last date and time as stated in the Bid
         Datasheet (refer Annexure: 2). In the event of the specified date for Bid submission
         being declared a holiday for the Purchaser, the Bids will be received up to the specified
         time on next working day.

3.12.1.2 The Purchaser may, at its discretion, extend this deadline for Bid submission by
         amending the Tender Document in accordance with clause 3.8 in which case all rights
         and obligations of Purchaser and Bidders will thereafter be subject to the deadline as
         extended.

3.12.2 Late Bid

3.12.2.1 Any Bid received by the Purchaser after the last date and time of Bid submission
         prescribed by the Purchaser (either original date stated in the Bid Datasheet or
         subsequent amendment thereof) will be rejected and returned unopened to the Bidder.

3.13 Modification and Withdrawal of Bid

3.13.1 Withdrawal or modification of Bid will not be allowed after last date and time of Bid
       submission as stated in the Bid Datasheet (refer Annexure: 2). Withdrawal of Bid after
       last date and time of Bid submission will lead to forfeiture of Bid Security.


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 29 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.13.2 Withdrawal or modification of Bid will be allowed till last date and time of Bid submission
       with the consent of the Purchaser in writing. Any withdrawal or modification of Bid without
       the consent of the Purchaser in writing will lead to forfeiture of Bid Security.

3.14 Bid Opening

3.14.1 No Bid will be rejected at Bid opening except for late bids, which will be returned
       unopened to the Bidder, pursuant to clause 3.12.2. Following procedure will be adopted
       for opening of bids:

        a) Stage-I: Within one (1) hour of the Bid submission closing time, the Purchaser’s
           Tender Committee shall open Envelope-I and Envelope-II of all the received bids in
           the presence of Authorised Representatives of the Bidders.

        b) Stage-II: Purchaser’s Tender Committee will open Envelope-III only for those Bidders
           who have submitted Money Receipt / Cost of Tender Document and Bid Security in
           the manner as prescribed in this Tender Document as well as meet all the pre-
           qualification criteria through Stage-I evaluation.

3.14.2 Stage-III: Purchaser’s Tender Committee will open Envelope-IV of only those Bidders
       whose Techno-commercial Bid is acceptable to the Purchaser through Stage-II
       evaluation. The date, time and place for opening of Envelope-IV will be communicated to
       the qualified Bidders. Only Authorized Representatives of qualified Bidders will be
       allowed to attend the opening of Envelope-IV. Envelope-III and Envelope-IV will be
       returned unopened to the respective Bidders whose Pre-qualification bids are not
       considered or acceptable to the Purchaser through Stage-I evaluation. Further,
       Envelope-IV will be returned unopened to the respective Bidders whose Techno-
       commercial bids are not considered or acceptable to the Purchaser through Stage-II
       evaluation. The decision of the Purchaser shall be final and binding in this regard.

3.15 Bid Evaluation

3.15.1 Preliminary Examination of Bids

3.15.1.1 The Purchaser will examine the Bids to determine whether they are complete, whether
         any computational errors have been made, whether required securities have been
         furnished, whether power of attorney of signatory of the Bid has been submitted,
         whether the documents have been properly signed and whether the Bids are generally
         in order and conform to all the terms, conditions and specifications of the Tender
         Document without any deviations.

3.15.1.2 Prior to the detailed evaluation, the Purchaser will determine whether each Bid is of
         acceptable quality, is generally complete and is substantially responsive to the Tender
         Document. For purposes of this determination, a substantially responsive Bid is one
         that conforms to all the terms, conditions and specifications of the Tender Document
         without any deviations, objections, conditionality or reservations. A deviation, objection,
         conditionality or reservation is one (i) that affects in any substantial way the scope,
         quality or performance of the Contract; (ii) that limits in any substantial way, inconsistent
         with the Tender Document, the Purchaser’s rights or the Successful Bidder’s obligations

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 30 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

             under the Contract; or (iii) whose rectification would unfairly affect the competitive
             position of other Bidders who are presenting substantially responsive bids.

3.15.1.3 A Techno-commercial Bid may not be considered for evaluation in any of the following
         cases:

        a) The Bid mentioning deviations from the Scope of Work and terms & conditions; or

        b) The Bid was submitted in the formats other than that mentioned in clause 3.11; or

        c) The Bid does not provide or elaborate the information requested; or

        d) The offered goods / services are conditional; or

        e) The Scope of Work of this Tender Document is not met or met partially; or

        f)     The Bid included any information related to price.

3.15.1.4 Arithmetical errors in the Price Bid will be rectified on the following basis:

        a) If there is a discrepancy between the product of unit price and quantity and the total
           price, the product of unit price and quantity will prevail and the total price will be
           corrected. If there is discrepancy between summation of subtotals and total price, the
           summation of subtotal price shall prevail, and the total price shall be corrected. If
           there is a discrepancy between words and figure, the amount in words will prevail. In
           case unit price or quantity or both are not filled in against any item, it will be treated
           as zero and will be assumed that the Bidder has absorbed the cost elsewhere in the
           Price Bid. If Bidder does not accept the correction of errors, its Bid will be rejected
           and the Bid Security will be forfeited.

        b) Based on the above methodology, the Purchaser will correct the Price Bid (refer
           Form: 11) of respective Bidder(s) wherever needed and this final Price Bid (in the
           same format as given in Form: 11) will be used for the purposes of Bid evaluation.
           However, for the purpose of award, the price corrected by the Purchaser or the price
           originally quoted by the Bidder whichever is lower will be taken as Contract Price.

3.15.2 Clarification of Bids

3.15.2.1 During Bid evaluation, the Purchaser may, at its discretion, ask the Bidder for a
         clarification of its Bid. The request for clarification and the response shall be in writing,
         and no change in the price or substance of the Bid shall be sought, offered or permitted
         except to confirm the correction of arithmetical errors discovered by the Purchaser in
         the evaluation of the Bids, in accordance with clause 3.15.1.

3.15.3 Bid Evaluation

3.15.3.1 The Purchaser reserves the right to verify the credentials (including documents,
         declarations, self-certifications) provided by the Bidders by its own means and methods.
         In case Purchaser receives feedback contrary to the responses of the Bidder or is not


West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 31 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         satisfied with compatibility of the experience with the required standards/expectations,
         Purchaser reserves the right to form its own opinion and even reject the bids.

3.15.3.2 The evaluation of received Bids shall be done in three stages:

       a) Stage-I: Pre-qualification of the Bidders

                        i. Pre-qualification criteria are mandatory requirements to be met by the
                           Bidder. The pre-qualification evaluation for ERP Product and ERP
                           Product Vendor will be done on the basis of information asked in
                           Annexure: 3 and Form: 2. The pre-qualification evaluation for
                           Implementation Partner will be done on the basis of information asked
                           in Annexure: 3 and Form: 3. In case the Bidder is an ERP Product
                           Vendor as well as Implementation Partner (Single Applicant Bidder),
                           then Bidder needs to meet all the criteria as mentioned above.

                       ii. The Bidders will have to provide supporting document(s) sought for
                           each of the criterion including, but not limited to, copies of customer
                           order / purchase order, project completion certificate from customer
                           (indicating name of the customer, duration of ERP implementation
                           lifecycle, functions / modules implemented, number of transactional
                           and other users etc.), client testimonials, details of ERP-legacy
                           system integration solutions, India specific features (localization),
                           documents containing details of ERP Product like date of first release,
                           detail of version taken out, time taken to bring out the patches
                           incorporating the Government Policy and Regulatory changes, details
                           of 24x7 customer support, product catalogues / brochures etc.

       b) Stage-II: Techno-commercial Evaluation of the Bidders

                        i. Only those Bidders who qualify the Stage-I evaluation shall be
                           considered for Stage-II evaluation.

                       ii. Techno-commercial Bid of the Bidder shall be opened and evaluated
                           for acceptability of techno-functional requirements and techno-
                           commercial suitability. In case of no response by the Bidder to any of
                           the requirements with regard to the contents of the Techno-
                           commercial Bid, he shall not be assigned any marks for the same.

                       iii. The Techno-commercial evaluation of the Bidder (covering ERP
                            Product Vendor and Implementation Partner) will be primarily done on
                            the basis of information asked in Annexure: 4.

                      iv. The marks will be given against each of the criterion as per the
                          methodology specified in Annexure: 4. The minimum technical
                          score for qualifying this stage will be 60 marks (out of a
                          maximum of 100 marks) including mandatory 15 marks to be
                          scored under Part-A (refer Note-3 of Annexure: 4) for the


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 32 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                           proposed resources (CVs). Price Bids will not be opened for those
                           Bidders who scored less than this minimum technical score.

       c) Stage-III: Financial (Price Bid) Evaluation of the Bidders

                        i. Only those Bidders who qualify the Stage-II evaluation shall be
                           considered for Stage-III evaluation. Price Bids will be opened for
                           those Bidders only who cleared Stage-II evaluation.

                       ii. Total Cost of Ownership (TCO) will be calculated based on response
                           provided in Price Bid (refer Form: 11). Price Bid evaluation will be
                           done on total prices all inclusive of taxes, duties and levies. The TCO
                           of the Bidder will be calculated on the basis of following formula:

                           TCO of the Bidder = (Total Price of Group-A) + (Total Price of Group-
                           B) + NPV of (Year-1 ATS Price, Year-2 ATS Price, Year-3 ATS Price,
                           Year-4 ATS Price, Year-5 ATS Price) + NPV of (Year-1 AMS Price,
                           Year-2 AMS Price, Year-3 AMS Price, Year-4 AMS Price, Year-5
                           AMS Price)

                           For the purpose of above computation, price mentioned under column
                           ‘h’ of respective tables given in Form: 11 shall be taken.

                           For the purpose of computing NPV (Net Present Value), annual
                           discount rate will be taken as 9.35%. NPV will be calculated as on the
                           date of Bid opening.

                       iii. The Bid having the Lowest TCO shall be termed as the Lowest
                            Evaluated Bid and will be awarded hundred (100) marks. Financial
                            score of all the other Bidders will be calculated on the basis of the
                            following formula:

                           Financial Score of the Bidder = TCO of Lowest Bidder x 100 / TCO of
                               the Bidder

                      iv. Final Score of the each Bidder will be determined based on the
                          following formula:

                           Final Score = 0.5 x Technical Score + 0.5 x Financial Score


                           [Note: Maximum possible Technical Score / Financial Score / Final
                           Score can be 100. Final Score will be rounded-off to nearest two
                           decimals. For example, 85.326 will be rounded-off to 85.33; 78.584
                           will be rounded-off to 78.58; 72.665 will be rounded-off to 72.67]

                       v. The Bidder whose Bid has secured the highest Final Score as per
                          above computation will be considered and declared as Successful
                          Bidder.

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 33 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                         vi. The Contract shall be awarded to the Bidder with highest Final Score
                             as computed as per clause 3.15.3 above. In case of a tie between two
                             Bids, the Bid with higher Technical Score shall be considered for
                             negotiation and award of the Contract.
       Note: Total estimated time to complete activities under Stage-I, II and III is forty-five (45)
       calendar days.

3.15.4 Confidentiality

3.15.4.1 After the opening of bids, information relating to the examination, clarification,
         evaluation and comparison of bids, and recommendations concerning the award of
         Contract shall not be disclosed to Bidders or other persons not officially concerned with
         such process.

3.15.4.2 Any effort by a Bidder to influence the Purchaser or others connected in the process of
         examination, clarification, evaluation and comparison of bids, and in decisions
         concerning the award of Contract, may result in the rejection of his Bid.

3.15.4.3 No Bidder shall contact the Purchaser on any matter relating to its Bid, from the time of
         the opening of bids to the time the Contract is awarded. Any effort of the Bidder to
         influence the Purchaser in its decision in respect of Bid evaluation, Bid comparison or
         award of the Contract shall result in the rejection of the Bid and forfeiture of the Bid
         security. During the Bid preparation process, Bidders will focus their inquiries and
         communications, if any, to only the authorized Nodal Officer of the Purchaser as given
         in Annexure: 2.

3.16 Right of Purchaser to Accept or Reject Bids

3.16.1 The Purchaser reserves the right to accept or reject any Bid, and to annul the bidding
       process and reject all Bids at any time prior to award of Contract, without thereby
       incurring any liability to the affected Bidder or Bidders or any obligation to inform the
       affected Bidder or Bidders of the grounds for the Purchaser’s action.

3.16.2 The right to accept the Bids in response to this Tender Document will rest with the
       Purchaser. The Purchaser further does not bind himself to accept the Bid with highest
       Final Score and reserves the authority to reject any or all the Bids received without
       assigning any reason whatsoever.

3.16.3 The Purchaser reserves to himself the right to accept Bids in respect of all items, any one
       item or part of an item, and the acceptance thereof shall be deemed as sufficient notice
       of the exercise of such right. The Bid shall thereafter be for the quantity so accepted
       which will form the Contract.

3.16.4 Bid in which any of the particulars and prescribed information is missing or incomplete in
       any respect and/or prescribed conditions are not fulfilled are liable to be rejected. The
       decision of the Purchaser in respect of the above shall be final and binding on the Bidder.




West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 34 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.16.5 Canvassing in connection with Bid is strictly prohibited. The submitted Bid of the Bidder
       who resorts to canvassing is liable to be rejected. Bid containing uncalled remarks or any
       additional conditions are liable to be rejected.

3.16.6 The Bid submitted may be rejected in the following, but not limited to, circumstances:

       a) Any Bid received by the Purchaser after last date and time of Bid submission as
          stated in the Bid Datasheet (refer Annexure: 2); or

       b) Any Bid submitted by fax or e-mail; or

       c) Any Bid not accompanied with proof of purchase of Tender Document or Cost of
          Tender Document (in form of DD/PO) or prescribed Bid Security (including
          submission of insufficient Bid Security or Bid Security in a form other than prescribed)
          or power of attorney in the name of Authorised Signatory in the format given as Form:
          7; or

       d) Any Bid mentioning deviations from the Scope of Work and terms & conditions as
          mentioned in this Tender Document; or

       e) Any Bid which does not have necessary information strictly in a prescribed formats
          (Forms or Annexure provided in the Tender Document); or

       f)   Any Bid quoting prices for any or all the items in the format not strictly as per Form:
            11 (merging of prices of various items into one is not permitted); or

       g) Any Bid quoting prices in the currency other than Indian Rupee; or

       h) Any Bid not accompanied by proper authorization from ERP Product Vendor allowing
          Implementation Partner to quote in response to this Tender Document; or

       i)   Any Bid containing credentials which were found to be misleading/false based on
            verification by the Purchaser; or

       j)   Any Bidder who does not accept the correction of arithmetical errors (according to
            methodology as prescribed in this Tender Document) in its Price Bid; or

       k) Any Bidder who conceals any material information or makes a wrong statement or
          misrepresents facts or makes a misleading statement in the bid, in any manner
          whatsoever, in order to create circumstances for the acceptance of the bid; or

       l)   Any Bidder who found to have indulged in any corrupt or fraudulent practice or in any
            practice, which is not in conformity with the highest ethical standards.

3.16.7 Apart from above, the Purchaser reserves the right to reject any or all Bids without
       citing any reason if deemed in the best interest of the Purchaser to do so.

3.17 Award of Contract

3.17.1 Notification of Award

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 35 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.17.1.1 Prior to the expiration of the period of Bid validity, the Purchaser will notify the
         Successful Bidder in writing through issue of LoA by registered letter or by fax, to be
         confirmed in writing by registered letter, that its Bid has been accepted. The notification
         of LoA will constitute the part of the Contract.

3.17.1.2 The Successful Bidder shall furnish acceptance of LoA in writing within seven (7)
         calendar days of issue of LoA by the Purchaser.

3.17.1.3 Upon the Successful Bidder’s furnishing of the Contract Performance Guarantee
         pursuant to clause 4.2, the Purchaser will promptly return / discharge the Bid Security to
         each unsuccessful Bidder, pursuant to provisions under clause 3.17.4.

3.17.2 Signing the Contract Agreement

3.17.2.1 The Purchaser will send the Successful Bidder three (3) copies of Contract Agreement
         in the Proforma given at Form: 14 (on judicial stamp paper of appropriate value) as per
         the applicable laws of India incorporating all agreements between the Parties duly
         signed by the authorised signatory of the Purchaser along with the LoA. Subject to the
         order of precedence set forth in the Contract Agreement, all documents forming the
         Contract Agreement (and all parts thereof) are intended to be correlative,
         complementary, and mutually explanatory.

3.17.2.2 Within seven (7) calendar days from the date of acceptance of LoA, the Purchaser and
         the Successful Bidder shall sign the Contract Agreement in triplicate. The Purchaser
         shall retain two (2) copies and the Contractor shall retain one (1) copy of the same.

3.17.2.3 If the Successful Bidder fails to sign the Contract Agreement within the specified time
         limit, his Bid Security will be forfeited and the Purchaser will have right to cancel the
         LoA and negotiate with the Bidder having second highest Final Score for placing the
         fresh LoA or invite fresh Bids.

3.17.3 Contract Performance Guarantee

3.17.3.1 Within thirty (30) calendar days of issue of LoA by the Purchaser, the Successful Bidder
         shall furnish the Contract Performance Guarantee (CPG) for an amount equivalent to
         ten percent (10%) of the Contract Price (as referred in Form: 11) in the format provided
         in Form: 13 or in any other form acceptable to the Purchaser.

3.17.3.2 If the Successful Bidder fails to furnish the Contract Performance Guarantee within the
         specified time limit, his Bid Security will be forfeited and the Purchaser will have right to
         cancel the LoA and negotiate with the Bidder having second highest Final Score for
         placing the fresh LoA.

3.17.4 Returning of Bid Security

3.17.4.1 The Bid Security of all the Bidders, except the Successful Bidder, shall be returned to
         them by the Purchaser, after acceptance of LoA by the Successful Bidder. The
         Purchaser shall return the Bid Security of the unsuccessful Bidders within fifteen (15)
         calendar days of the acceptance of CPG of the Successful Bidder by the Purchaser.

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 36 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

3.17.4.2 The Bid Security of the Successful Bidder will be returned after the Bidder has signed
         the Contract Agreement pursuant to clause 3.17.2 (Signing the Contract Agreement)
         and has furnished the required Contract Performance Guarantee pursuant to clause
         3.17.3 (Contract Performance Guarantee).

3.17.5 Failure to abide by the Contract

3.17.5.1 The Bidder is expected to strictly adhere to the terms specified in this Tender Document
         as well as the Contract. Any violation of any of the terms could lead to immediate
         termination of the Contract at the risk and cost of such Bidder without prejudice to the
         rights of the Purchaser with such penalties/liquidated damages as specified in the
         Tender Document and the Contract.

3.18 Corrupt or Fraudulent Practices

3.18.1 The Purchaser expects every Bidder to observe the highest standards of ethics and
       integrity. If a Bidder is found to have indulged in any corrupt or fraudulent practice or in
       any practice, which is not in conformity with the highest ethical standards, then the Bid
       will stand rejected. To ensure uniformity in understanding of what is meant by corrupt and
       fraudulent practices, the same is defined below:

       a) The term “corrupt practice” will include promising, offering, giving, receiving, or
          soliciting of any thing of value to anyone who is in a position to influence the bidding
          process or the Project execution process.

       b) The term “fraudulent practice” means an intentional misrepresentation of facts or
          suppression of relevant fact with the objective of influencing the bidding process or
          the Project execution process.

           The above will include formation of cartels or collusive practices designed to
           establish Bid prices at artificial, non-competitive levels to deprive the Purchaser of
           benefits of competition.

3.18.2 A Bid may be rejected by the Purchaser if it is determined at any stage that the
       respective Bidder has engaged in corrupt or fraudulent practices in competing for the
       Contract.

3.18.3 The Purchaser may declare a Bidder ineligible, either indefinitely or for a stated period of
       time, if it at any time determines that the Bidder has engaged in corrupt or fraudulent
       practices in competing for, or in executing, a Contract.

3.18.4 Furthermore, Bidders shall be aware of the provision stated in clause 4.17 of the General
       Conditions of Contract.




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 37 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 4 GENERAL CONDITIONS OF CONTRACT

4.1     Definitions and Interpretations

4.1.1    All definitions and interpretations shall be made and understood as per the provisions of
         clause 2.1 and clause 0 of this Tender Document.

4.2     Contract Performance Guarantee

4.2.1    Upon issue of LoA by the Purchaser, the Successful Bidder is required to furnish the
         Contract Performance Guarantee in accordance with the clause 3.17.3. In case the CPG
         is in form of Bank Guarantee, the issuing bank should be advised to send a direct
         confirmation of issue of irrevocable Bank Guarantee to the Purchaser.

4.2.2    The proceeds of the Contract Performance Guarantee shall be payable to the Purchaser
         as compensation for any loss resulting from the Contractor’s failure to successfully
         complete its work/obligation under the Contract.

4.2.3    The Contractor shall cause the validity period of the Contract Performance Guarantee to
         be extended for such period(s) as the Contract performance may be extended pursuant
         to clause covered in this document. As and when an amendment is issued to the order,
         the Contractor shall within fifteen (15) calendar days of the receipt of such an
         amendment furnish to the Purchaser an amendment to the CPG rendering the same
         valid for the order as amended. The CPG and/or any amendment there to, shall be
         executed in accordance with Indian laws in which the same is executed by the Party
         competent to do so. On satisfactory performance and completion of the order in all
         respect, the CPG will be returned to the Contractor.

4.2.4    If Contractor (including his Sub-contractors) or their employees damage, break, deface
         the property belonging to the Purchaser or others during the execution of the Contract,
         the same shall be made good by the Contractor at his own expense and in default
         thereof; the Project Manager [WBSETCL] may cause the same to be made good by other
         agencies and recover expenses from the Contractor (for which the certificate of the
         Project Manager [WBSETCL] shall be final).

4.2.5    All compensation or other sums of money payable by the Contractor to the Purchaser or
         recoveries to be made under terms of this Contract may be deducted from or paid by the
         sale of a sufficient part of his CPG or from any sums which may be due or may become
         due to the Contractor by the Purchaser on any account whatsoever. In the event of his
         CPG amount being reduced by reasons of any such deduction or sale, the Contractor
         shall within ten (10) calendar days thereafter make good in cash, bank drafts, any sum or
         sums which may have fallen short of CPG amount or any part thereof. No interest shall
         be payable by the Purchaser for the CPG amount deposited as security.

4.2.6    The CPG is liable to be invoked on demand of the Purchaser, for any breach under the
         Contract irrespective of any dispute or difference between the Purchaser and the
         Contractor, pending before any court, tribunal or any other authority. The decision of
         encashment by the Purchaser shall be final and binding on the Contractor.



West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 38 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.2.7    The CPG shall be valid until the Contractor has successfully completed the Project in
         accordance with the Contract Agreement. The CPG shall be returned to the Contractor
         within ninety (90) calendar days after receipt of application for release of CPG along with
         the project completion certification issued by the Purchaser. No claim shall be made
         against the CPG after issue of the project completion certification.

4.3     Assigning work to Sub-contractor(s)

4.3.1    If the Contractor had not envisaged involvement of any Sub-contractor while bidding, but
         desires to do so during project execution, the Contractor must first get this approved by
         the Purchaser in writing, giving necessary details. The Contractor shall not, without the
         prior written consent of the Purchaser, assign to any Sub-contractor(s) the Contract or
         any part thereof, or any right, benefit, obligation, or interest therein or there under, except
         that the Contractor shall be entitled to assign either absolutely or by way of charge any
         amount due and payable to it or that may become due and payable to it under the
         Contract.

4.3.2    The Contractor shall ensure that the Sub-contractor appointed has sufficient capacity to
         undertake the execution of the tasks they will perform under this Contract. The Purchaser
         will have an absolute right to accept or reject any Sub-contractor without assigning any
         reason to the Sub-contractor or the Contractor. Where the Contractor is permitted or
         denied the engagement of a Sub-contractor(s) by the Purchaser, the Contractor will
         continue to be responsible for the deliverables within the timelines agreed under the
         Contract. Failure to appoint / engage a Sub-contractor for whatever reason will not be
         allowed as a reason for making alterations to the Project Plan and / or the deliverables
         schedule.

4.3.3    The Purchaser will have no obligation whatsoever to the Sub-contractor and appointment
         of Sub-contractor will not grant any right to the Sub-contractor over the Purchaser. The
         Purchaser will continue to communicate with the Contractor with respect to the work to
         be done by the Sub-contractor. The Contractor will continue to be fully responsible for the
         work done by the Sub-contractor.

4.3.4    The Contractor indemnifies and shall keep indemnified Purchaser against any losses,
         damages, claims or such other implications arising from or out of the acts and omissions
         of such Sub-contractor. The Contractor shall be responsible for making all payments to
         the Sub-contractor as may be necessary, in respect of any services performed or task
         executed, and the Purchaser shall not be responsible for any part or full payment which
         is to due to such Sub-contractor. The Purchaser reserves the right to hold Contractor
         liable for any act/omission of any Sub-contractor.

4.3.5    All rights of use of any process, product, service or facility developed or any other task
         performed by the Sub-contractor for the Contractor, under this contract would lie
         exclusively with the Purchaser in perpetuity free from all liens, encumbrances and other
         Third Party rights and the Contractor shall, wherever required, take all steps that may be
         necessary to ensure the transfer of such ownership in favour of the Purchaser.




West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 39 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.3.6    Where the Purchaser deems necessary, it shall have the right to require replacement of
         any Sub-contractor with another Sub-contractor and the Contractor shall in such case
         terminate forthwith all agreements/contracts other arrangements with such Sub-
         contractor and find suitable replacement for such Sub-contractor to the satisfaction of the
         Purchaser at no additional charge. Failure to terminate all agreements/contracts with
         such sub-contractors, shall amount to a breach of the terms hereof.

4.3.7    The Contractor shall be responsible for ensuring that the Sub-contractor shall comply
         with all relevant and applicable provisions of the Contract. Any default on the part of the
         Sub-contractor to comply with the terms and conditions of the Contract wherever
         applicable, shall amount to breach on the part of the Contractor, and the Purchaser in
         addition to all other rights, will have the right to claim damages and recover from the
         Contractor all losses / or other damages that may have resulted from such default.

4.4     Conflict of Interest

4.4.1    Neither the selected Contractor nor any of the Contractor’s personnel shall engage in any
         personal, business or professional activity which conflicts or could conflict with any of
         their obligations in relation to this Project. A declaration must be provided to this effect as
         per the format attached as Form: 8.

4.4.2    The Contractor selected for this Project or any of its associates will not be allowed to take
         part in any subsequent tender for procurement of any goods or services (except ERP
         Product Licenses & related software and support related services) related to this Project.

4.5     Purchaser’s Responsibilities

4.5.1    The Purchaser shall ensure the accuracy of all information and/or data to be supplied by
         the Purchaser as described in this Tender Document, except when otherwise expressly
         stated in the Contract.

4.5.2    For the successful implementation of the Project, Purchaser shall provide feedback on all
         key deliverables and documents within fifteen (15) calendar days as and when requested
         by the Contractor.

4.5.3    The Purchaser shall acquire and pay for all permits, approvals and/or licenses from all
         local, state or national government authorities or public service undertakings in the
         country where the Site is located, which such authorities or undertakings require the
         Purchaser to obtain them in the Purchaser’s name, are necessary for the execution of the
         Contract (they include those required for the performance by both the Contractor and the
         Purchaser of their respective obligations under the Contract), including those specified in
         the Contract Agreement.

4.5.4    If requested by the Contractor, the Purchaser shall use its best endeavours to assist the
         Contractor in obtaining in a timely and expeditious manner all permits, approvals and/or
         licenses necessary for the execution of the Contract from all local, state or national
         government authorities or public service undertakings that such authorities or
         undertakings require the Contractor or Sub-contractors or the personnel of the Contractor
         or Sub-contractors, as the case may be, to obtain.

West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 40 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.5.5     All costs and expenses involved in the performance of the obligations under clause 4.5
          shall be the responsibility of the Purchaser, save those to be incurred by the Contractor.

4.5.6     No Director or official or employee of the Purchaser shall in any way be personally bound
          or liable for the acts or obligations of the Purchaser under the Contract or answerable for
          any default or omission in the observance or performance of the acts, matters or things
          which are herein contained.

4.6     Project Inception and Time for Completion

4.6.1     The Successful Bidder shall mobilise adequate resources for inception of the Project
          within fifteen (15) calendar days of issue of LoA by the Purchaser, irrespective of whether
          Contract Agreement has been signed or not. Request for revision of timeline after Bids
          are opened will not be considered.

4.6.2     If the Successful Bidder fails to start the Project within the time period mentioned in
          clause 4.6.1, his Bid Security will be forfeited and the Purchaser will have right to cancel
          the LoA and negotiate with the Bidder having second highest Final Score for placing the
          fresh LoA or invite fresh Bids.

4.6.3     The Time for Completion of ERP implementation shall be as per clause 6.4 under the
          Scope of Work.

4.7     Extension of Time for Completion of Contract

4.7.1     If at any time during performance of the Contract, the Contractor or its Sub-contractors
          should encounter conditions impeding timely delivery of the services, the Contractor shall
          promptly notify the Purchaser in writing of the delay, it’s likely duration, and its cause. As
          soon as practicable after receipt of the Contractor’s notice, the Purchaser shall evaluate
          the situation and may at its discretion extend the Contractor’s time for performance of the
          Contract, in which case the extension shall be ratified by the Purchaser and the
          Contractor by amendment of the Contract.

4.7.2     Except in case of Force Majeure, as provided under clause 4.28, a delay by the
          Contractor in the performance of its delivery and completion obligations shall render the
          Contractor liable to the imposition of liquidated damages pursuant to clause 4.16, unless
          an extension of time is granted and agreed upon.

4.7.3     Causes for Extension of Time for Completion

4.7.3.1    The Contractor may submit application for an extension of the time for completion if he
           is or will be delayed in completing the Scope of Work by any of the following causes:

          a) Additional work ordered in writing;

          b) Suspension of work ordered in writing by the Purchaser for no fault on the part of the
             Contractor;

          c) The delay in completion of Scope of Work caused for no fault on the part of the
             Contractor due to orders/instructions issued by the Purchaser; or

West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 41 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

          d) Force Majeure as per clause 4.28.

4.7.3.2    The Contractor shall give notice to the Purchaser of his intention to make a claim for an
           extension of time within fifteen (15) calendar days of the occurrence of any of the above
           cause(s). The notice shall be followed as soon as possible by the claim with full
           supporting details.

4.7.3.3    The Contractor shall demonstrate to the Purchaser’s satisfaction that it has used its
           best endeavour to avoid or overcome such causes for delay and the Parties will
           mutually agree upon remedies to mitigate or overcome causes for such delays.

4.7.3.4    Notwithstanding the clause above, the Contractor shall not be entitled to an extension
           of time for completion, unless the Contractor, at the time of such circumstances arises,
           has immediately notified the Purchaser in writing that it may claim such extension as
           caused by circumstances pursuant to above and upon request of the Purchaser, the
           Contractor shall substantiate that the delay is due the circumstances referred to by the
           Contractor. The Purchaser on receipt of such notice / appeal may agree to extend the
           Contract delivery date / completion period as may be reasonable and mutually agreed
           but without prejudice to other terms & conditions of the Contract. However, there would
           not be any revision in the Contract Price due to delay for reasons attributable to
           conditions mentioned above.

4.8     Alterations / Variations in the Contract

4.8.1     The Purchaser may by Variation Order to the Contractor at any time before the Project is
          taken over, instruct the Contractor to alter, amend, omit, add to or otherwise vary any
          part of the Scope of Work. The Contractor shall not vary or alter any of the Scope of
          Work, except in accordance with a Variation Order from the Purchaser. The Contractor
          may, however, at any time propose variations to the Scope of Work to the Purchaser.

4.8.2     Prior to any Variation Order under clause 4.8.1, the Purchaser shall notify the Contractor
          of the nature and form of such variation. As soon as possible after having received such
          notice, the Contractor shall submit to the Purchaser:

          a) A description of works, if any, to be performed, its anticipated quantity, the proposed
             rate in case of a new item and total adjustment to the Contract Price. In case of items
             for which the rates are available in the Contract the extra quantities shall be executed
             by the Contractor at the same rates up to the variation limit of ten percent (10%) or as
             provided in the Contract;

          b) The Contractor’s proposals for any necessary modifications to the work plan or to any
             of the Contractor’s obligations under the Contract; and

          c) The Contractor’s proposals for adjustment to the Contract Price.

4.8.3     Following the receipt of the Contractor’s submission, the Purchaser shall, after due
          consultation with the Contractor, decide as soon as possible whether or not the variation
          shall be carried out.


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 42 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.8.4    If the Purchaser decides that the variation shall be carried out, he shall issue a Variation
         Order clearly identified as such in accordance with the Contractor's submission or as
         modified by agreement. If the Purchaser and the Contractor are unable to agree to the
         adjustment of the Contract Price, then the provisions of clause 4.8.5 shall apply.

4.8.5    If the Contractor and the Purchaser are unable to agree on the adjustment of the
         Contract Price, the adjustment shall be determined in accordance with the rates specified
         in the Price Bid, wherever applicable. If the rates contained in the Price Bid are not
         directly applicable to the specific work in question, suitable rates shall be established by
         the Purchaser reflecting the level of pricing in the Price Bid.

4.8.6    On receipt of a Variation Order, the Contractor shall forthwith proceed to carry out the
         variation and be bound to these conditions in doing so as if such variation was stated in
         the Contract. The Project shall not be delayed pending the granting of an extension of the
         Time for Completion or an adjustment to the Contract Price under clause 4.8.5.

4.8.7    In any case where the Contractor is instructed to proceed with a variation prior to the
         determination of the adjustment to the Contract Price, keeping in mind that the
         adjustment of Contract Price due to this variation shall be guided by clause 4.8.5, the
         Contractor shall keep the necessary records of the cost of undertaking the variation and
         of time expended thereon. Such records shall be open to inspection / verification by the
         Purchaser at all reasonable times.

4.8.8    The Purchaser, during execution of the Contract, reserves the right to increase or
         decrease the quantity of goods and services for the items included in the Contract with
         variation of the total Contract Price but without any change in unit price or other terms
         and conditions. The quantity of the individual items of goods and services may however
         vary up to any extent within the overall ceiling limit of the Contract Price.

4.9     Notices and Correspondences

4.9.1    Unless otherwise stated in the Contract, all notices to be given under the Contract shall
         be in writing, and shall be sent by personal delivery, airmail/speed post, courier,
         telegraph, fax or Electronic Data Interchange (EDI) to the address of the Purchaser or the
         Contractor, as the case may be, with the following provisions:

         a) Any notice sent by telegraph, fax or EDI shall be confirmed within two (2) calendar
            days after dispatch except as otherwise specified in the Contract.

         b) Any notice sent by airmail/speed post or courier shall be deemed (in the absence of
            evidence of earlier receipt) to have been delivered within three (3) calendar days
            after dispatch except as otherwise specified in the Contract. In proving the fact of
            dispatch, it shall be sufficient to show that the envelope containing such notice was
            properly addressed, stamped and conveyed to the postal authorities or courier
            service for transmission by airmail/speed post or courier.

         c) Any notice delivered personally or sent by telegraph, fax or EDI shall be deemed to
            have been delivered on date of its dispatch.


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 43 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        d) Either Party may change its postal, fax or EDI address or addressee for receipt of
           such notices by giving ten (10) calendar days’ notice to the other Party in writing.

4.9.2   Notices shall be deemed to include any approvals, consents, instructions, orders,
        documents and certificates to be given under the Contract.

4.10 Designated Officer of the Purchaser

4.10.1 The Purchaser shall appoint an experienced senior executive designated as the Project
       Manager [WBSETCL] who shall carry out the functions and obligations of the Purchaser
       under the Contract.

4.10.2 The Purchaser may from time to time appoint some other person as the Project Manager
       [WBSETCL] in place of the person previously so appointed, and shall give a notice of the
       name of such other person to the Contractor without delay. The Purchaser shall take
       reasonable care to see that no such appointment is made at such a time or in such a
       manner as to impede the progress of Project. The Project Manager [WBSETCL] shall
       represent and act for the Purchaser at all times during the currency of the Contract.

4.10.3 Any decision, instruction or approval given by the Project Manager [WBSETCL] to the
       Contractor shall have the same effect as though it had been given by the Purchaser.

4.10.4 All notices, instructions, orders, certificates, approvals and all other communications
       under the Contract shall be given by the Project Manager [WBSETCL], except as herein
       otherwise provided. All notices, instructions, information and other communications given
       by the Contractor to the Purchaser under the Contract shall be given to the Project
       Manager [WBSETCL], except as herein otherwise provided.

4.11 Designated Officer of the Contractor

4.11.1 Within fifteen (15) calendar days of the signing of the contract, the Contractor shall
       appoint the Project Manager [IP] as named in the Bid. The Project Manager [IP] shall
       represent and act for the Contractor at all times during the currency of the Contract and
       shall give to the Project Manager [WBSETCL] all the Contractor’s notices, instructions,
       information and all other communications under the Contract.

4.11.2 Any instruction or notice which the Purchaser gives to the Project Manager [IP] shall be
       deemed to have been given to the Contractor.

4.11.3 The Contractor shall not revoke the appointment of the Project Manager [IP] without the
       Purchaser’s prior written consent, which shall not be unreasonably withheld. If the
       Purchaser consents thereto, the Contractor shall appoint some other person as the
       Project Manager [IP], pursuant to the procedure set out in clause 4.11.1.

4.11.4 The Project Manager [IP] may, subject to the approval of the Purchaser (which shall not
       be unreasonably withheld), at any time delegate to any person any of the powers,
       functions and authorities vested in him or her. Any such delegation may be revoked at
       any time. Any such delegation or revocation shall be subject to a prior notice signed by
       the Project Manager [IP], and shall specify the powers, functions and authorities thereby


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 44 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        delegated or revoked. No such delegation or revocation shall take effect unless and until
        a copy thereof has been delivered to the Purchaser and the Project Manager
        [WBSETCL]. Any act or exercise by any person of powers, functions and authorities so
        delegated to him or her in accordance with this clause shall be deemed to be an act or
        exercise by the Project Manager [IP].

4.12 Inspection

4.12.1 Unless otherwise specified, inspection of all goods and services will be carried out at the
       Purchaser’s premises by the Contractor and the Purchaser. The Contractor will then
       submit inspection reports to the Purchaser. The Purchaser’s decision regarding
       acceptance or rejection of goods shall be final.

4.12.2 The Purchaser may reject any goods or services or any part thereof that fail to pass any
       test and/or inspection or do not conform to the specifications. The Contractor shall either
       rectify or replace such rejected goods / services or parts thereof or make alterations
       necessary to meet the specifications at no cost to the Purchaser, and shall repeat the
       test and/or inspection, at no cost to the Purchaser, upon giving a notice.

4.13 Billing

4.13.1 The Contractor shall submit the bill in approved proforma (one original and three copies)
       in accordance with the Contract Agreement and agreed billing schedule to the Project
       Manager [WBSETCL] enclosing necessary supporting documents within sixty (60)
       calendar days of having achieved the designated milestone activities as per the schedule
       specified in Form: 12 (which will form part of the Contract Agreement).

4.13.2 All the bills submitted by the Contractor must be in Indian Rupee only. The figure with two
       decimals shall be rounded-off to the nearest Rupee (i.e. less than 50 paise shall be
       omitted and 50 paise or more shall be reckoned as one Rupee) while calculating the
       amount to be billed.

4.14 Payment

4.14.1 The price to be paid by the Purchaser to the Contractor for execution of the Contract and
       performance of all the obligations undertaken by the Contractor under the Contract
       Agreement shall be as per the rates and/or charges finalised and communicated and
       accepted in the Contract Agreement. The rate so ascertained shall (exception only as
       and to the extent expressly provided herein) constitute the sole and inclusive
       remuneration of the Contractor under the Contract and no further payment whatsoever
       shall become due or payable to the Contractor under the Contract.

4.14.2 The Project Manager [WBSETCL] shall verify the bill and supporting documents after
       receipt of bill from the Contractor. The Purchaser shall release the payment after
       deducting applicable taxes, penalties/liquidated damages and other recoverable within
       forty-five (45) calendar days from the date of receipt of the bill (complete in all respect) by
       the Purchaser. All the payments made by the Purchaser will be in Indian Rupee only. No
       payment made by the Purchaser herein shall be deemed to constitute acceptance by the
       Purchaser of the goods or services or any part(s) thereof.

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 45 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.14.3 If any excess payment has been made by the Purchaser due to difference in quoted price
       in proposal and Contractor’s invoice, the Purchaser may without prejudice to its rights
       recover such amounts by other means after notifying the Contractor or deduct such
       excess payment from any payment subsequently falling due to the Contractor.

4.14.4 At its own discretion, the Purchaser shall make payments either through crossed bank
       cheque or electronic bank transfer.

4.14.5 Wherever applicable, tax deduction certificates shall be issued at the end of the month
       against deduction of statutory taxes.

4.15 Taxes, Duties & Levies

4.15.1 Except as otherwise specifically provided in the Contract, the Contractor shall bear and
       pay all taxes, duties and levies assessed on the Contractor, its Sub-contractors or their
       employees by all municipal, state or national government authorities in connection with
       the Project. The prices quoted by the Contractor shall be inclusive of all taxes, duties and
       levies. The taxes, duties and levies (including abatement / taxable composition, if any) as
       applicable will be paid to the Contractor against documentary evidence.

4.15.2 During Contract Period, if any rates of taxes/duties/levies are increased or decreased, a
       new tax/duty/levy is introduced, an existing tax/duty/levy is abolished, or any change in
       interpretation or application of any tax/duty/levy occurs in the course of the performance
       of Contract, which was or will be assessed on the Contractor in connection with
       performance of the Contract, an equitable adjustment of the Contract Price shall be made
       to fully take into account any such change by addition to the Contract Price or deduction
       there from, as the case may be.

4.15.3 The Contractor shall be solely responsible for the taxes that may be levied on the
       Contractor's persons or on earnings of any of his employees and shall hold the
       Purchaser indemnified and harmless against any claims that may be made against the
       Purchaser. The Purchaser does not take any responsibility whatsoever regarding taxes
       under Indian Income Tax Act, for the Contractor or his personnel. If it is obligatory under
       the provisions under the Indian Income Tax Act, deduction of Income Tax at source shall
       be made by the Purchaser.

4.16 Liquidated Damages

4.16.1 The Contractor should bear in mind that time is the essence of the Contract. If the
       Contractor fails to complete the Scope of Work of the Project or any part thereof within
       the Time for Completion as per clause 4.6 or any extension thereof as per clause 4.7, the
       Purchaser shall recover from the Contractor as Liquidated Damage (LD) for such default
       and not as a penalty without prejudice to the Purchaser’s other remedies under the
       Contract. For imposition of LD, the loss / damages suffered by the Purchaser due to
       delays by the Contractor are the basic criteria.

4.16.2 In order to keep the Contract alive, provisional time extension will be granted to the
       Contractor so that delayed services can be accepted by the Purchaser. A written
       communication in this regard shall be issued by the Project Manager [WBSETCL] to the

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 46 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        Contractor. Such provisional time extension will be without prejudice to all the obligations
        of the Contractor under the Contract and further without prejudice to the Purchaser’s right
        to levy LD and other rights under the Contract.

4.16.3 The recovery towards compensation should take place when loss / damage have actually
       taken place on account of delay caused by the Contractor. Even if there is a delay in
       execution of the Contract and reasons for delay are attributable to the Contractor but the
       Purchaser has not suffered any loss specifically due to delay in performance of the
       Contract, no sum as LD is recoverable from the Contractor. However, in such cases, a
       nominal LD as described in clause 4.16.7.1 will be recovered.

4.16.4 Delay in performance of the Contract may be attributed to one or more of the following,
       viz. Purchaser, Contractor and Force Majeure conditions as per clause 4.28.

4.16.5 The decision on LD will be taken considering detailed analysis indicating reasons &
       period of delay on each account. Based on the analysis, the period of delay due to Force
       Majeure as per clause 4.28 and for reasons attributable to the Purchaser will be identified
       to find out the net delay, which is attributable to the Contractor. The approach to work out
       the net delay attributable to the Contractor is described below:

        a) Total delay that has occurred in a Contract = A

        b) Cumulative period of delay on account of Force Majeure = B

        c) Cumulative period of delay on account of the Purchaser = C

        d) Concurrent cumulative period in b) & c) = X

        e) Cumulative period of delay on account of Force Majeure and the Purchaser = B+C-X

        f)     Net period of delay attributable to the Contractor, Z = A-(B+C-X)

        While calculating the period of delay, all delays, which are not found to be directly
        contributing in extension of completion period, will be ignored.

4.16.6 In case the period Z, arrived at as per clause 4.16.5, is not positive, the time extension,
       till the actual completion of the Project, shall be allowed without any LD. In case the
       period Z, arrived at is positive, action will be taken as described hereunder.

4.16.7 The Purchaser will examine the loss suffered on account of the delay Z.

4.16.7.1 If no loss has occurred, the time extension, till the actual completion of the Project shall
         be allowed but with a token LD to cover incidental expenses that the Purchaser may
         have incurred because of the delay but are not exactly quantifiable. To arrive at the
             amount of token LD, the ratio Z/T (herein after referred to as L), where T is the
             contractual completion period, shall be the basis:

        a) If L ≥ 1, the amount of token LD shall be ten percent (10%) of the amount of LD as
           worked out for a period of delay Z, as per clause 4.16.8; or


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 47 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       b) If L < 1, the amount of token LD shall be Lx10% of the amount of LD as worked out
          for a period of delay Z, as per clause 4.16.8.

4.16.7.2 In case, the Purchaser has suffered loss, the time extension, till the actual completion of
         the Project shall be allowed with imposition of LD as described below:

       a) If the amount of loss / damages suffered by the Purchaser is more than the full LD as
          applicable for a delay of period Z, as per clause 4.16.8, the latter shall be the amount
          of LD to be levied; or

       b) If the amount of loss / damage suffered by the Purchaser is less than the LD as
          applicable for a delay of period Z, as per clause 4.16.8, the sum of the amount of loss
          / damages and token LD, worked out in the manner explained above, shall be levied.
          However, the total amount arrived at in this manner shall not exceed the full LD
          amount applicable as per clause 4.16.8.

4.16.8 Calculation of Liquidated Damages: A sum equivalent to half percent (0.5%) of the total
       price for Licenses and Implementation Services (i.e. Total Price of Group-A plus Total
       Price of Group-B as referred in Form: 11) for each week of delay or part thereof which
       will elapse between the schedule time for completion and actual time for completion of
       the Project. The total recovery against liquidated damage, however, shall not exceed ten
       percent (10%) of the total price for Licenses and Implementation Services (i.e. Total Price
       of Group-A plus Total Price of Group-B as referred in Form: 11). If the amount of LD
       exceeds this limit, the Purchaser reserves right to terminate the Contract.

4.16.9 The Purchaser may, without prejudice to any other method of recovery, deduct the
       amount of such damages from any money due or to become due to the Contractor. The
       payment deduction of such damages does not relieve the Contractor from his obligation
       to complete the Project or from any of his other obligations and liabilities under the
       Contract.

4.16.10 The Project will be deemed to have been completed only when all component parts / all
        items of Scope of Work are also delivered / completed. If certain components / items of
        Project are not delivered in time, the same will be considered as delayed until such time
        due missing / incomplete parts / items of Project are delivered/ completed.

4.17 Termination of Contract

4.17.1 The Purchaser, without prejudice to any other rights or remedies for breach of Contract it
       may possess under the Contract, give a notice in writing to the Contractor in the following
       circumstances stating the nature of the default and requiring the Contractor to remedy
       the same. If the Contractor fails to remedy or to take steps to remedy the same within
       fifteen (15) calendar days of its receipt of such notice, then the Purchaser may terminate
       the Contract forthwith by giving a written notice of ninety (90) calendar days to the
       Contractor.

       a) if the Contractor fails to commence the Project in the manner described in the
          Contract Agreement; or


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 48 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       b) if the Contractor fails to carry on the work in conformity with the Contract Agreement;
          or

       c) if the Contractor fails to carry on the work to the satisfaction of the Project Manager
          [WBSETCL];

       d) if the Contractor has abandoned or repudiated the Contract; or

       e) if the Contractor becomes bankrupt or insolvent, has a receiving order issued against
          it, compounds with its creditors, or, if the Contractor is a corporation, a resolution is
          passed or order is made for its winding up (whether compulsory or voluntary not
          being merely a voluntary liquidation for the purpose of amalgamation or
          reconstruction), a receiver is appointed over any part of its undertaking or assets, or if
          the Contractor takes or suffers any other analogous action in consequence of debt; or

       f)   if the Contractor assigns or transfers the Contract or any right or interest therein in
            violation of the provision of Contract Agreement; or

       g) if the Contractor, in the judgment of the Purchaser, has engaged in corrupt or
          fraudulent practices in competing for or in executing the Contract including, but not
          limited to, wilful misrepresentation of facts concerning ownership of Intellectual
          Property Rights in, or proper authorization and/or licenses from the Purchaser to
          offer, the hardware, software, or materials provided under this Contract; or

       h) if the Contractor submits a false statement(s) which has a material effect on the
          rights, obligations or interests of the Purchaser; or

       i)   if the Contractor accepts any trade commission, discounts or similar payments from
            any Third Party in discharging their duties and obligations under this Contract; or

       j)   if the Contractor refuses or is unable to provide sufficient goods, materials or services
            to execute and complete the ERP Solution in the manner specified in the Agreed
            Project Plan at rates of progress that give reasonable assurance to the Purchaser
            that the Contractor can meet User Acceptance of the ERP Solution by the time for
            achieving User Acceptance as extended; or

       k) if the amount of LD exceeds the limit specified in clause 4.16.8.

4.17.2 Upon receipt of the notice of termination, the Contractor shall either as soon as
       reasonably practical or upon the date specified in the notice of termination cease all
       further work, except for such work as the Purchaser may specify in the notice of
       termination for the sole purpose of protecting that part of the ERP Solution already
       executed, or any work required to leave the Site in a clean and safe condition. In
       addition, the Contractor shall:

       a) deliver to the Purchaser the parts of the executed work up to the date of termination;




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 49 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       b) to the extent legally possible, assign to the Purchaser all right, title, and benefit of the
          Contractor to the ERP Solution, or sub-system(s), as at the date of termination, and,
          as may be required by the Purchaser;

       c) deliver to the Purchaser all non-proprietary drawings, specifications, and other
          documents prepared by the Contractor as of the date of termination in connection
          with the ERP Solution;

       d) to the extent legally possible, assign to the Purchaser all right, title and benefit of the
          Contractor to the ERP Solution or sub-system(s) as at the date of termination,

4.17.3 The Purchaser may enter upon the Site, expel the Contractor, and complete the ERP
       Solution itself or by employing any Third Party. Upon completion of the ERP Solution or
       at such earlier date as the Purchaser thinks appropriate, the Purchaser shall give notice
       to the Contractor that such Contractor’s equipment will be returned to the Contractor at or
       near the Site and shall return such Contractor’s equipment to the Contractor in
       accordance with such notice. The Contractor shall thereafter without delay and at its cost
       remove or arrange removal of the Contractor’s equipment from the Site.

4.17.4 Subject to the provisions of the Contract Agreement, the Contractor shall be entitled to be
       paid the Contract Price attributable to the portion of the ERP Solution executed as at the
       date of termination and the costs, if any, incurred in protecting the ERP Solution and in
       leaving the Site in a clean and safe condition. Any sums due to the Purchaser from the
       Contractor accruing prior to the date of termination shall be deducted from the amount to
       be paid to the Contractor under this Contract.

4.17.5 If the Purchaser completes the ERP Solution, the cost of completing the ERP Solution by
       the Purchaser shall be determined. If the sum that the Contractor is entitled to be paid,
       plus the reasonable costs incurred by the Purchaser in completing the ERP Solution
       exceeds the Contract Price, the Contractor shall be liable to pay for such excess amount.
       If such excess amount is greater than the sums due to the Contractor, the Contractor
       shall pay the balance amount to the Purchaser, and if such excess amount is less than
       the sums due to the Contractor, the Purchaser shall pay the balance amount to the
       Contractor. The Purchaser and the Contractor shall agree, in writing, on the computation
       described above and the manner in which any sums shall be paid. The Purchaser shall
       pay to the Contractor the Contract Price, properly attributable to the parts of the ERP
       Solution executed by the Contractor as of the date of termination.

4.17.6 The Contractor shall be liable to the Purchaser for any losses, excess costs for
       such/similar services, provided that the Contractor should continue the performance of
       the Contract to the extent not terminated under the provisions of this clause. If in the
       opinion of the Purchaser, the Contractor shall not be able to cure the fault even after
       notice, such notice shall not be necessary and the Purchaser may terminate the Contract
       at the risk and cost of the Contractor.

4.17.7 Consequence of termination




West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 50 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.17.7.1 Upon termination of the Contract, the Contractor shall prepare and present a detailed
         exit plan within five (5) calendar days of termination notice receipt to the Project
         Manager [WBSETCL]. The Project Manager [WBSETCL] along with designated team
         will review the exit plan. If approved, Contractor shall start working on the same
         immediately. If the plan is rejected, the Contractor shall prepare alternate plan within
         two (2) calendar days. If the second plan is also rejected, Project Manager [WBSETCL]
         (or the authorized person) will provide a plan for Contractor and it should be adhered by
         in totality. The Exit Plan should cover at least the following:

       a) Execute all documents that may be necessary to effectively transfer the ownership
          and title, including Product warranties (if applicable);

       b) Handover all developed codes, related documentation and other configurable items,
          (if any) in his possession;

       c) Handover the list of all IT assets, passwords at all locations to the Purchaser.

4.17.7.2 The Contractor and Project Manager [WBSETCL] (or the authorized person) will sign a
         completion certificate at the end of successful completion (all points tracked to closure)
         of the exit plan.

4.18 Patent Rights and Royalties

4.18.1 The Contractor shall indemnify the Purchaser against all claims of infringement of any
       patent, registered design, copyright, trade mark or trade name or other intellectual
       property right in connections with execution of the Contract.

4.18.2 Royalties and fees for patents covering materials, articles, apparatus, devices, equipment
       or processes used in the Project shall be deemed to have been included in the value of
       Contract. The Contractor shall satisfy all demands that may be made at any time for such
       Royalties or fees and he alone shall be liable for any damages or claims for patent
       infringements and shall keep the Purchaser indemnified in that regard. The Contractor
       shall, at his own cost and expense, defend all suits or proceedings that may be instituted
       for alleged infringement of any patents involved in the Project, and in case of an award of
       damages, the Contractor shall pay for such award.

4.18.3 In the event of any suit and other proceedings instituted against the Purchaser, the same
       shall be defended at the cost and expenses of the Contractor who shall also
       satisfy/comply any decree, order or award made against the Purchaser. But it shall be
       understood that no such machine, materials, facilities or things has been used by the
       Purchaser for any purpose or any manner other than that for which they have been
       furnished and installed by the Contractor and specified under these specifications, final
       payment to the Contractor by the Purchaser will not be made while any such suit or claim
       remains unsettled.

4.18.4 In the event of any apparatus or equipment, or any part thereof furnished by the
       Contractor is in such suit or proceedings held to constitute infringement, and its use is
       enjoined, the Contractor shall, at his option, and at his own expense, either procure for
       the Purchaser, the right to continue the use of said apparatus, equipment or part thereof,

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 51 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       replace it with non-infringing apparatus or equipment or modify it, so it becomes non-
       infringing apparatus or remove the equipment and refund the purchase price plus
       transportation and installation cost thereof.

4.18.5 The Contractor shall indemnify and keep indemnified the Purchaser, his successors or
       assignees for and against any and all claims, suits, damages, losses, actions, demands,
       costs, charges, royalties and expenses arising from or for infringement, real or claimed of
       patents, copy rights or other protected rights, if any, designs, device, machine, diagrams,
       drawings, or in respect of the goods and materials supplied by the Contractor or any of
       the processes followed by the Contractor are found to have infringed any such rights.

4.18.6 In the event of any claim being made or action being brought against the Purchaser in
       respect of any of the matters referred to above, the Contractor shall promptly be notified
       and he shall, at his own expenses, conduct all negotiations for the settlement of the same
       and any litigation that may arise there from.

4.19 Intellectual Property Rights

4.19.1 The copyright in all drawings, documents and other goods and materials containing data
       and information furnished to the Purchaser by the Contractor herein shall remain vested
       in the Contractor or, if they are furnished to the Purchaser directly or through the
       Contractor by any Third Party, including Contractors of materials, the copyright in such
       materials shall remain vested in such Third Party.

4.19.2 The Purchaser shall, however, be free to reproduce all drawings, documents, and other
       material furnished to the Purchaser for the purpose of the Contract including, if required,
       for operation and maintenance of ERP Solution.

4.19.3 Further, the copyright of all reports and customised portion of software shall lie with the
       Purchaser. The developed code of software shall be handed over to the Purchaser upon
       successful Go-live. Any use of the same by the Contractor shall only be allowed after
       written permission from the Purchaser.

4.20 Confidential Information

4.20.1 The Purchaser and the Contractor shall keep confidential and shall not, without the
       written consent of the other Party hereto, divulge to any Third Party any documents, data
       or other information furnished directly or indirectly by the other Party hereto in connection
       with the Contract, whether such information has been furnished prior to, during or
       following termination of the Contract. Notwithstanding the above, the Contractor may
       furnish to its Sub-contractor(s) such documents, data and other information it receives
       from the Purchaser to the extent required for the Sub-contractor(s) to perform its work
       under the Contract, in which event the Contractor shall obtain from such Sub-
       contractor(s) an undertaking of confidentiality similar to that imposed on the Contractor
       under this clause.

4.20.2 The Purchaser shall not use such documents, data and other information received from
       the Contractor for any purpose other than the operation and maintenance of the ERP
       Solution. Similarly, the Contractor shall not use such documents, data and other

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 52 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       information received from the Purchaser for any purpose other than the design,
       installation and implementation of ERP Solution or such other work and services as are
       required for the performance of the Contract.

4.20.3 The obligation of a Party under clauses defined above, however, shall not apply to that
       information which:

       a) now or hereafter enters the public domain through no fault of that Party; or

       b) can be proven to have been possessed by that Party at the time of disclosure and
          which was not previously obtained, directly or indirectly, from the other Party hereto;
          or

       c) otherwise lawfully becomes available to that Party from a Third Party that has no
          obligation of confidentiality.

4.20.4 The above provisions shall not in any way modify any undertaking of confidentiality given
       by either of the Parties hereto prior to the date of the Contract in respect of the ERP
       Solution or any part thereof.

4.20.5 The provisions of this clause shall survive termination, for whatever reason, of the
       Contract.

4.21 Merger, acquisition or divestitures of the Contractor

4.21.1 In case of merger, acquisition or divestiture of the Contractor, the acquiring company
       shall be bound by the terms & conditions of this Contract for a period of at least five (5)
       years from the date of completion of the Project, at no additional cost to the Purchaser.
       Additionally, the acquiring company shall continue to provide Annual Technical Support,
       Annual Maintenance Support and other related services during the time period as
       mentioned in the Contract.

4.21.2 When the Contractor is a partnership firm, the prior approval in writing from the
       Purchaser shall be obtained before any changes are made in the constitution of the firm.
       Such approval as aforesaid shall likewise be obtained before such Contractor enters into
       any agreement with other Parties, where under the reconstituted firm would have the
       right to carry out the Project hereby undertaken by the Contractor. In either case, if prior
       approval is not obtained, the Agreement shall be deemed to have been allotted in
       contravention of this Contract and the action and consequence shall ensure as provided.

4.22 Contractor’s staff and their conduct

4.22.1 The Contractor on award of Project shall deploy qualified professionals as designated in
       the Scope of Work / Contract Agreement for executing this Project. At any time in the
       opinion of the Project Manager [WBSETCL], any additional, qualified, experienced
       professionals is considered necessary; they shall be deployed by the Contractor without
       any additional charge. The Contractor shall ensure competent and efficient supervision of
       the services to the satisfaction of the Project Manager [WBSETCL].



West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 53 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.22.2 If any of the Contractor’s employees, in the opinion of the Project Manager [WBSETCL],
       found to be guilty of any misconduct or be incompetent or insufficiently qualified or
       negligent in the performance of their duties or that, in the opinion of the Project Manager
       [WBSETCL], undesirable for administrative or any other reasons, for such person(s) to
       be employed for providing designated services, then at the directions of the Project
       Manager [WBSETCL], the Contractor shall at once remove such person(s) from this
       Project without written permission of the Project Manager [WBSETCL]. Vacancy so
       created shall be immediately filled at the expense of the Contractor by a qualified and
       competent substitute. Should the Contractor be requested to repatriate any person or
       removed from this Contract, he shall do so and shall bear all costs in connection
       therewith.

4.22.3 The Contractor shall be solely responsible for the proper behaviour of his employees and
       staff employed by him/deputed by him to provide consultancy services. The Contractor
       shall exercise proper degree of control over them and in particular without prejudice to
       the said generality the Contractor shall be bound to prohibit/prevent any of his employees
       (as stipulated above) from trespassing or acting in anyway detrimental or prejudicial to
       the interest of the community or the properties or occupiers of land or properties in the
       neighbourhood. In the event of such trespassing, the Contractor shall be responsible for
       all consequent claims or actions for damages or injury or any other grounds whatsoever.
       The decision of the Project Manager [WBSETCL] upon any matter arising under this
       clause shall be final.

4.22.4 If and required by the Purchaser, all Contractor’s personnel entering upon the
       Purchaser’s premises shall be properly identified by badges of a type acceptable to the
       Purchaser which must be worn at all times on the Purchaser’s premises.

4.22.5 It is made clear that no relationship of Purchaser and employee is created between the
       Purchaser and the Contractor’s resident engineers, employees and no claim for
       employment of any such personnel shall be tenable or entertained.

4.23 Non-solicitation of Staff

4.23.1 For the purpose of this Contract, both parties to this Contract agree, not to solicit either
       directly or indirectly with a view to provide or offer employment to, offer to contract with or
       entice a staff member of the other Party to leave without the consent of the other during
       the term of this Contract Agreement and for an additional period of one hundred and
       eighty (180) calendar days after termination.

4.24 Contractor’s Responsibility with other Agencies

4.24.1 Without repugnance to any other condition, it shall be the responsibility of the Contractor
       providing services to submit to and take written approval from Project Manager
       [WBSETCL] for any other service(s) required. The Project Manager [WBSETCL], before
       communicating his approval to any such scheme, with any required modifications shall
       get the final agreements of all such agencies, which shall be binding. No claim shall be
       entertained on account of above.



West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 54 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.24.2 The Contractor shall conform in all respect with the provisions of any statutory
       regulations, laws, bylaws, rules or ordinances of any local or duly constituted authorities
       or public bodies which may be applicable from time to time to execute the Contract. The
       Contractor shall keep the Purchaser indemnified against all penalties/liquidated damages
       and liabilities of every kind, arising out of non-adherence to such statutory regulations,
       laws, bylaws, rules or ordinances etc.

4.24.3 The Contractor shall have to execute the Contract in such place and condition where
       other agencies will be engaged for other works or similar works. No claim shall be
       entertained due to services/works being executed by the Contractor in the above
       circumstances.

4.25 Insurance

4.25.1 The Contractor shall at his own expense carry and maintain insurance with reputed
       insurance companies as per the applicable law of India to the satisfaction of the
       Purchaser. Insurance shall be provided for all the Contractor’s employees engaged in the
       performance of this Contract.

4.25.2 The Contractor shall also carry and maintain any and all other insurance which may be
       required under any law or regulation from time to time. He shall also carry and maintain
       any other insurance, which may be required by the Purchaser.

4.25.3 The Purchaser shall not be liable, in any respect, for any damages or compensation
       payable under law in respect or in consequence of any accident or injury to any
       employee or other person deployed by the Contractor or any Sub-contractor(s) for this
       Project except an accident or injury resulting from any act or default of the Purchaser or
       his agents. The Contractor shall indemnify and keep indemnified the Purchaser against
       all such damages and compensation (save and except as aforesaid) and against all
       claims, demands, proceeding, costs, charges and expenses, whatsoever in respect or in
       relation thereto.

4.25.4 The Contractor shall comply with all relevant and applicable statutory provisions in
       respect of the employees engaged by him at his cost and above stipulations are only
       indicative and not exhaustive.

4.26 Damage to Property or to any Person or any Third Party

4.26.1 Contractor’s Price Bid shall deem to include taking into account that he has to work in
       operating plant and shall take sufficient care in moving the goods and resources from
       one place to another so that they do not cause any damage to any person or to the
       property of the Purchaser or to a Third Party including overhead and underground cables
       and pipelines. In the event of such damages including eventual interruption of services in
       any plant or establishment as estimated by the Purchaser or ascertained or by the Third
       Party shall be borne by the Contractor.

4.26.2 Contractor shall also be responsible for making good to the satisfaction of the Purchaser
       any loss or damage to all structures and properties belonging to the Purchaser or being
       executed or procured or being procured by the Purchaser or by other agency within the

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 55 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        premises of all the Sites of the Purchaser, if such loss or damages is due to fault and or
        negligence or wilful acts or omission of the Contractors, his employees, agents,
        representatives or Sub-contractor(s).

4.26.3 The Contractor shall indemnify and keep the Purchaser harmless of all claims and
       damages to property other than Purchaser’s property arising under or by reason of this
       Contract if such claims result from the fault and/or negligence or wilful acts or omission of
       the Contractor, Sub-contractor(s), agents or representatives.

4.27 Safety and Security Code

4.27.1 General

4.27.1.1 Contractor shall adhere to safe working practice and guard against hazardous and
         unsafe working conditions and shall comply with Purchaser’s safety rule as set forth
         herein. Prior to start of the Project, Contractor will be furnished copies of Purchaser’s
         Safety Code for information and guidance, if it has been prepared.

4.27.2 Safety Regulations

4.27.2.1 In respect of all employees, directly or indirectly employed in the Project for the
         performance of Contract Agreements, the Contractor shall at his own expense arrange
         for all the safety provisions as defined in regulations, rules, acts or orders applicable in
         India / West Bengal. The Contractor shall observe and abide by all fire and safety
         regulations of the Purchaser. Before starting the Project, Contractor shall consult
         Purchaser’s Safety Engineer or Project Manager [WBSETCL] and must make good to
         the satisfaction of the Purchaser any loss or damage due to fire to any portion of the
         work done under this Contact or to any of the Purchaser’s existing property.

4.27.2.2 First Aid Facilities: Contractor shall maintain first aid facilities for his employees and
         those of his Sub-contractor(s).

4.27.2.3 Prohibition on smoking: Smoking within all office and work premises is strictly
         prohibited. Violators of the “No smoking” rules as applicable in India shall be discharged
         immediately.

4.27.3 General Safety

4.27.3.1 All necessary personal safety equipment as considered adequate by the Project
         Manager [WBSETCL] should be kept available for the use of the persons employed at
         the Site and maintained in condition suitable for immediate use, and the Contractor
         should take adequate steps to ensure proper use of equipment by persons as relevant
         for the Project at Site/office.

4.27.3.2 When the work is done near any place where there is a risk of drowning, all necessary
         safety equipments shall be provided and kept ready for use and all necessary steps
         taken for prompt rescue of any person in danger and adequate provision should be
         made for prompt first aid treatment of all injuries likely to be sustained during the course
         of work.

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 56 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

4.27.3.3 These safety provisions should be brought to the notice of all concerned by displaying
         on a notice board at a prominent place at the Sites. The person responsible for
         compliance of the safety code shall be named therein by the Contractor.

4.27.3.4 To ensure effective enforce of the rules and regulations relating to safety precautions,
         the arrangements made by the Contractor shall be open to inspection by the Project
         Manager [WBSETCL] or Safety Engineer or any other person nominated by the
         Purchaser.

4.27.3.5 Notwithstanding the above clauses, there is nothing in these to exempt the Contractor
         from the operations of any other acts or rules in force in India. The works throughout,
         including any temporary works, shall be carried out in such a manner as not to interfere
         in any way whatsoever with the traffic on any roads or footpaths at the Site or in vicinity
         thereto or any existing works whether the property of the Purchaser or of a Third Party.

4.27.4 Fire Safety

4.27.4.1 The Contractor will have to use Fire Extinguishers at Sites as recommended by the
         Project Manager [WBSETCL]. They will have to ensure all precautionary measures and
         exercise utmost care in handling the inflammable material and electronic equipments
         etc. as advised by the Project Manager [WBSETCL]. Temporary combustible structures
         will not be built near or around the Site.

4.27.5 Security Code

4.27.5.1 Access to the Data Centre Sites and Purchaser’s locations shall be strictly restricted.
         No access to any person except the essential personnel belonging to the Contractor
         who are genuinely required for execution of the Project or for carrying out
         management/maintenance who have been explicitly authorized by the Purchaser shall
         be allowed entry to the Data Centre Sites and some Purchaser’s locations. Even if
         allowed, access shall be restricted to the pertaining equipment of the Purchaser only.
         The Contractor shall maintain a log of all activities carried out by each of its personnel.

4.27.5.2 The Contractor and its personnel or any other person visiting the Purchaser’s premises
         and offices shall comply with all safety and security procedures in force from time to
         time. All people visiting any Purchaser’s premises shall be liable to security check
         including, but not limited to, frisking by security staff at the gate. Any person shall not
         carry any goods or materials to Purchaser’s premise as not permitted by such security
         requirements.

4.27.5.3 The Contractor and its personnel or any other person visiting the Purchaser’s premises
         and offices shall comply with all confidentially requirements about Purchasers business
         and its activities and shall also provide in written a confidentiality undertaking in
         prescribed format required by the Purchaser.

4.28 Force Majeure

4.28.1 Force Majeure means any event or circumstance or combination of events and
       circumstances including those stated below that wholly or partly prevents or unavoidably

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 57 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        delays the Purchaser or the Contractor in the performance of their obligation under this
        Contract, but only if and to the extent that such events or circumstances are not within
        the reasonable control, directly or indirectly, of the affected Party and could not have
        been avoided if the affected Party had taken reasonable care or complied with prudent
        utility practices.

        a) act of God, including, but not limited to lightning, drought, fire and explosion (to the
           extent originating from a source external to the Site), earthquake, volcanic eruption,
           landslide, flood, cyclone, typhoon, tornado, war embargo, or exceptionally adverse
           weather conditions which are in excess of the statistical measures for the last
           hundred (100) years, or

        b) any act of war (whether declared or undeclared), invasion, armed conflict or act of
           foreign enemy, blockade, embargo; or

        c) any event or circumstance of a nature analogous to any of the above.

4.28.2 Delay or non-performance by either Party hereto caused by the occurrence of any event
       of Force Majeure shall not

        a) constitute a default or breach of the Contract; or

        b) give rise to any claim for damages or additional cost or expense occasioned thereby.

        if and to the extent that such delay or non-performance is caused by the occurrence of an
        event of Force Majeure.

4.28.3 The Contractor or Purchaser shall not be liable for delay in performing his obligations
       resulting from any Force Majeure cause as referred above.

4.28.4 If either Party is prevented, hindered or delayed from or in performing any of its
       obligations under the Contract by an event of Force Majeure, then it shall notify the other
       in writing of the occurrence of such event and the circumstances thereof within fifteen
       (15) calendar days after the occurrence of such event.

4.28.5 The Party who has given such notice shall be excused from the performance or punctual
       performance of its obligations under the Contract for so long as the relevant event of
       Force Majeure continues and to the extent that such Party’s performance is prevented,
       hindered or delayed. The Time for Completion shall be extended in accordance with
       clause 4.7.

4.28.6 The Party or Parties affected by the event of Force Majeure shall use reasonable efforts
       to mitigate the effect thereof upon its or their performance of the Contract and to fulfil its
       or their obligations under the Contract, but without prejudice to either Party’s right to
       proceed as per the provisions under clause 4.28.7.

4.28.7 If the performance of the Contract is substantially prevented, hindered or delayed on
       account of one or more events of Force Majeure during the currency of the Contract, the



West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 58 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        Parties will attempt to develop a mutually satisfactory solution, failing which the dispute
        shall be resolved in accordance with clause 4.30.

4.29 Limitation of Liability

4.29.1 Except in cases of gross negligence or wilful misconduct:

        a) neither Party shall be liable to the other Party for any indirect or consequential loss or
           damage, loss of use, loss of production, or loss of profits or interest costs, provided
           that this exclusion shall not apply to any obligation of the Contractor to pay liquidated
           damages to the Purchaser; and

        b) the aggregate liability of the Contractor to the Purchaser, whether under the Contract,
           in tort, or otherwise, shall not exceed the amount specified in the Contract Price.
           Provided that this limitation shall not apply to the cost of repairing or replacing
           defective equipment, or to any obligation of the Contractor to indemnify the
           Purchaser with respect to patent infringement.

4.30 Settlement of Disputes

4.30.1 Mutual consultation

4.30.1.1 If any dispute or difference of any kind whatsoever shall arise between the Purchaser
         and the Contractor in connection with or arising out of the Contract including without
         prejudice to the generality of the foregoing, any question regarding its existence, validity
         or termination, or the execution of the Project - whether during the progress of the
         Project or after their completion and whether before or after the termination,
         abandonment or breach of the Contract - the parties shall seek to resolve any such
         dispute or difference by mutual consultation. In the first instance, the reference of any
         such dispute / difference shall be made to the Project Manager [WBSETCL]. If the
         parties fail to resolve such a dispute or difference by mutual consultation, then the
         dispute shall be referred in writing by either Party to the Adjudicator, with a copy to the
         other Party.

4.30.2 Adjudication

4.30.2.1 The Adjudicator shall give its decision in writing to both parties within thirty (30)
         calendar days of a dispute being referred to it. If the Adjudicator has done so, and no
         notice of intention to commence arbitration has been given by either the Purchaser or
         the Contractor within sixty (60) calendar days of such reference, the decision shall
         become final and binding upon the Purchaser and the Contractor. Any decision that has
         become final and binding shall be implemented by the parties forthwith.

4.30.2.2 Should the Adjudicator resign or die, or should the Purchaser and the Contractor agree
         that the Adjudicator is not fulfilling its functions in accordance with the provisions of the
         Contract; another Adjudicator shall be jointly appointed by the Purchaser and the
         Contractor as Adjudicator under the Contract. Failing agreement between the two within
         thirty (30) calendar days, the Adjudicator shall be appointed under the Contract on the
         request of either Party by the Appointing Authority. The Adjudicator shall be paid fee

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 59 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         plus reasonable expenditures incurred in the execution of his duties as Adjudicator
         under the Contract. These costs shall be divided equally between the Purchaser and
         the Contractor.

4.30.3 Arbitration

4.30.3.1 If either the Purchaser or the Contractor is dissatisfied with the Adjudicator’s decision,
         or if the Adjudicator fails to give a decision within thirty (30) calendar days of a dispute
         being referred to it, then either the Purchaser or the Contractor may, within sixty (60)
         calendar days of such reference, give notice to the other Party, with a copy for
         information to the Adjudicator, of its intention to commence arbitration, as hereinafter
         provided, as to the matter in dispute, and no arbitration in respect of this matter may be
         commenced unless such notice is given.

4.30.3.2 Any dispute, in respect of which a notice of intention to commence arbitration has been
         given, in accordance with clause 4.30.3.1, shall be finally settled by arbitration.
         Arbitration may be commenced prior to or after completion of the Project.

4.30.3.3 Any dispute submitted by a Party to arbitration shall be heard by an arbitration panel
         composed of three (3) arbitrators, in accordance with the provisions set forth below.

4.30.3.4 The Purchaser and the Contractor shall each appoint one arbitrator, and these two (2)
         arbitrators shall jointly appoint a third arbitrator, who shall chair the arbitration panel. If
         the two arbitrators do not succeed in appointing a third arbitrator within thirty (30)
         calendar days after the latter of the two (2) arbitrators has been appointed, the third
         arbitrator shall, at the request of either Party or the arbitrators, be appointed by the
         Appointing Authority for arbitrator.

4.30.3.5 If one Party fails to appoint its arbitrator within fifty (50) calendar days after the other
         Party has named its arbitrator, the Party which has named an arbitrator may request the
         Appointing Authority to appoint the second arbitrator.

4.30.3.6 If, for any reason, an arbitrator is unable to perform its function, the mandate of the
         Arbitrator shall terminate in accordance with the provisions of applicable laws as
         mentioned in clause 4.31 and a substitute shall be appointed in the same manner as
         the original arbitrator.

4.30.3.7 Arbitration proceedings shall be conducted as per the provisions of the Arbitration and
         Reconciliation Act, 1996 in the courts in Kolkata in the English language only.

4.30.3.8 The decision of a majority of the arbitrators (or of the third arbitrator chairing the
         arbitration panel, if there is no such majority) shall be final and binding and shall be
         enforceable in any court of competent jurisdiction as decree of the court. The parties
         thereby waive any objections to or claims of immunity from such enforcement.

4.30.3.9 The arbitrator(s) shall give reasoned award.

4.30.4 Notwithstanding any disputes with reference to the Contract pending for adjudication or
       arbitration, the Contractor shall continue to perform his obligations in connection with the

West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 60 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       Project in accordance with the Purchaser’s decision or instruction, and Purchaser shall
       also continue to perform his obligations under the Contract including payment of any
       monies due to the Contractor.

4.31 Compliance with Laws and Regulations

4.31.1 The laws and regulations which are to apply to the Contractor and under which the
       Contract is to be constructed shall be Indian Laws and Regulations.

4.31.2 The Contractor shall, in all matters arising in the performance of the Contract, comply
       with in all respects, give all notices and pay all fees required by the provisions of any
       national or state statute, ordinance or other law or any regulation or bye-law of any duly
       constituted authority.

4.31.3 The Contractor shall adhere to the statutory provisions under Payment of Minimum
       Wages Act, Contract Labour (Regulation & Abolition) Act, Employee’s Provident Fund &
       Miscellaneous Provisions Act, Workmen’s Compensation Act, Right to Information Act,
       and other relevant Statutes. Non-compliance of the statutory provisions i.e. Contract
       Labour engaged in the job may attract penal action against Contractor from the Law
       Enforcing Authorities. All liabilities arising out of the non-compliance of the Law of the
       Land will have to be borne by the Contractor and the Purchaser will not be responsible in
       any manner whatsoever for the same.

4.31.4 The Contract shall in all respect be construed and interpreted in accordance with the
       Laws in force in India, including any such Laws passed or made or coming into force
       during the period of the Contract.

4.32 Change in Laws and Regulations

4.32.1 Unless otherwise specified in the Contract if, after the date thirty (30) calendar days prior
       to the date of Bid submission, any law, bylaws, regulation, ordinance or order having the
       force of law is enacted, promulgated, abrogated or changed in India (which shall be
       deemed to include any change in interpretation or application by the competent
       authorities) that subsequently affects the Project Plan and/or the Contract Price, then
       such Project Plan and/or Contract Price shall be correspondingly increased or
       decreased, to the extent that the Contractor has thereby been affected in the
       performance of any of its obligations under the Contract. Notwithstanding the foregoing,
       such additional or reduced cost shall not be separately paid or credited if the same has
       already been accounted for in the price adjustment provisions where applicable, in
       accordance with provisions of this Tender Document.

4.33 Advertising of the Project

4.33.1 Any advertising stating the subject of this Contract by the Contractor in India or in other
       foreign countries shall be subject to approval of the Purchaser prior to the publication.
       Publication of approved articles, photographs and other similar materials shall carry
       acknowledgment to the Purchaser.




West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 61 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 5 SPECIAL CONDITIONS OF CONTRACT

5.1     General

5.1.1    The Special Conditions of Contract should be read in conjunction with Instruction to
         Bidders, General Conditions of Contract, Scope of Work and other sections of this
         Tender Document. The Special Conditions of Contract mentioned in this section or
         anywhere else in the Tender Document shall prevail over the General Conditions of
         Contract in case there is conflict between the two.

5.2     Steering Committee and Project Management Unit

5.2.1    A Steering Committee (SC) will be formed by the Purchaser comprising CMD /
         Directors of the Purchaser and any other person(s)/agency(ies) as proposed by The
         Purchaser’s management. This SC will periodically review the progress of the project
         and guide the PMU.

5.2.2    A Project Management Unit (PMU) will be formed by the Purchaser comprising senior
         officers of the Purchaser, consultants from PwC and any other person(s)/agency(ies)
         as proposed by The Purchaser’s management. This PMU will co-ordinate with the
         Contractor and any other stakeholders deemed necessary during project
         implementation.

5.3     Partial work order

5.3.1    The Purchaser, at its own discretion, may award the whole job (entire Scope of Work)
         or part of it as found suitable. The Purchaser may also award whole or part of any line
         item of the Price Bid as per the quoted rate. All line items mentioned in the Price Bid
         will be considered as separate parts for this purpose. For the Scope of Work related to
         Annual Technical Support (ATS) for ERP Product and Annual Maintenance Support
         (AMS) for ERP Solution, each year will be a treated as separate part. The Contractor
         has to execute the whole or part of the Project at the rate quoted for the awarded
         Scope of Work through a Contract Agreement.

5.3.2    For such kind of partial order, the payment amount will computed on pro-rata basis and
         in line with the payment terms as mentioned in this Tender Document. Decision of the
         Purchaser will be final in this regard.

5.4     Partial execution of Scope of Work

5.4.1    If any activity / item mentioned in the Price Bid is not being completed / supplied by the
         Contractor or is dropped by the Purchaser from the original Scope of Work subsequent
         to award of Contract, the cost of that activity/item will be deducted from the group total
         and the payment will be adjusted and made accordingly.

5.5     Penalty for mis-declaration / mis-representation

5.5.1    The Purchaser may impose a penalty on the Contractor for mis-declaration / mis-
         representation of facts and figures if detected at any point in time during bidding
         process or during currency of the Contract. The Purchaser shall recover from the

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 62 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         Contractor, a sum equivalent to ten percent (10%) of the total price for Licenses and
         Implementation Services (i.e. Total Price of Group-A plus Total Price of Group-B as
         referred Form: 11) for each of such cases.

5.6     Version of ERP Product

5.6.1    At any point of time before the end of Business Solution Design Simulation (BSDS) if
         ERP Product Vendor introduces technological advance (including new version) for ERP
         Product originally proposed in the Bid, the Contractor shall be obligated to supply,
         configure and implement the latest version of the available sub-system(s) having equal
         or better performance or functionality at the same or lesser unit price as compared to
         that contained in this Bid.

5.7     Supportability

5.7.1    The ERP Product Vendor must assure ability to support its ERP Product for a period up
         to five (5) calendar years from the date of Final Acceptance of ERP Solution. A
         certificate from ERP Product Vendor in this regard shall be enclosed along with the Bid.

5.8     Schedule of Payments

5.8.1    The Purchaser shall pay to the Contractor in the manner as set forth in Form: 12.

5.9     Price of additional licenses

5.9.1    The unit price of different type of license as quoted in the Price Bid (refer Form: 11)
         should remain firm and valid for a period up to five (5) calendar years from the date of
         Final Acceptance of ERP Solution if the Purchaser desire to procure any type of
         licenses (including Transactional licenses, Payroll licenses, Employee Service licenses)
         in addition to number of licenses mentioned in Form: 11.

5.10 Facilities to be provided by the Purchaser

5.10.1 For the execution of this Contract, the Purchaser shall provide air-conditioned office
       space with adequate furniture & fixtures for accommodating twenty (20) Consultants of
       the Contractor in their office in Kolkata. Providing office space is for the smooth
       execution of Contract and non-provision of such space or delay in provision of such
       space does not bind the Purchaser and make the Purchaser liable to the Contractor in
       any manner except as specifically provided in the Contract Agreement. Delay in
       providing such space shall not be cited as reason for delay in Project completion.

5.10.2 The Purchaser can provide telephone connections and broadband internet connections
       on chargeable basis (i.e. bills to be paid in full by the Contractor).

5.10.3 Upon request in advance, The Purchaser may provide accommodation facility at
       remote Sites on chargeable basis subject to availability.

5.10.4 Any other office infrastructure & facilities (including LAN, printer, photocopier, fax
       machine, scanner, computers, servers, networking devices, laptops, peripherals,
       stationary, consumables, etc.) and logistic support (including local conveyance,


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 63 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

       secretarial assistance, administrative support etc.) required by the Contractor to
       successfully execute this Contract shall be arranged by the Contractor itself at its own
       cost.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 64 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 6 SCOPE OF WORK

6.1     Introduction

6.1.1    The Purchaser intends to implement the ERP Solution (also referred as “the Solution” or
         “the system”) within the timelines indicated in this Tender Document. The Purchaser
         expects the Contractor to adhere to the approach described in this Tender Document with
         possible improvements thereto. ERP will be implemented centrally at the Purchaser’s
         data centre located in Kolkata. The Purchaser has multiple business locations across the
         state of West Bengal and users at these business locations will be using the ERP through
         LAN/WAN, therefore the proposed ERP application must be web-enabled.

6.1.2    The overall Scope of Work primarily consists of following activities:

         a) Supply of ERP Product licenses and licenses for ERP related software (other than
            ERP Product), database, clustering tools, integration tools, other tools or any other
            software to make the ERP Solutions work as per the requirements of the Purchaser;

         b) Preparation of Bill of Materials and Request for Proposal (RFP) for supply, installation
            and implementation of ICT infrastructure and assistance to the Purchaser in entire
            process of ICT infrastructure procurement, installation and implementation;

         c) Data collection, data preparation, data cleansing, data entry and data migration
            (including master & transaction data);

         d) Implementation of ERP Solution including business process analysis,
            conceptualization, design, development, configuration, customization, testing, audit
            and quality control services by ERP Product vendor, designing and conducting
            training programs and change management workshops;

         e) Project management; and

         f)   Handholding and maintenance support for the entire ERP Solution for next five (5)
              calendar years.

6.1.3    Please refer to clause 6.5 for detailed Scope of Work.

6.2     Site Visits

6.2.1    To support its nature of business, Purchaser is geographically scattered and organized
         at various levels with specific span of control exercised at each level. It is currently
         organized into Head Quarter (covering Corporate Office at Vidyut Bhavan, another office
         at Abhikshan Bhavan and SLDC), area offices, project offices and construction sites,
         central store and sub-stations.

6.2.2    All the major activities right from planning to monitoring related to various functions such
         as, business planning, system planning, engineering, procurement and contracts, quality
         assurance and inspection, projects, system operation, network operations &
         maintenance, finance & accounts, human resources management and administration are


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 65 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

         performed at Head Quarter. CMD, Directors and all the functional heads are located at
         Head Quarter.

6.2.3    The Contractor needs to conduct visits to business locations during various stages of
         implementation of ERP Solution like initial assessment, process study, training, change
         management, data migration/entry etc. Also the Contractor has to conduct Site visits for
         ‘As-Is’ assessment of ICT infrastructure available with the Purchaser for developing RFP
         for procurement of ICT infrastructure for ERP Project. The Contractor shall include Site
         visit details in the Project Plan.

6.3     Deliverables

6.3.1    The Contractor should refer Annexure: 6 for the list of deliverables as part of the ERP
         implementation. The annexure gives a set of high-level activities and corresponding
         deliverables expected, which Purchaser envisions to be required as part of this Project.
         The Contractor should use this list only as guideline in terms of expected deliverables.
         The Contractor is required to furnish detailed information regarding each deliverables of
         every step of activities proposed during and after implementation of the Project by
         appropriately updating Annexure: 6. The Contractor should submit at least three (3) hard
         copies (in form of neatly bound book) and three (3) soft copies (in form of CD-ROM) of all
         the released versions of each and every deliverable agreed between the Contractor and
         the Purchaser.

6.3.2    The Scope of Work and its sharing among the Consortium Members has to be clearly
         defined and submitted by the Lead Member, duly signed and accepted by the
         Consortium Members. However the Project Charter and Project Plan have to be jointly
         delivered by Consortium Members.

6.4     Time for Completion of Project

6.4.1    The Contractor needs to arrive at the optimal core implementation and roll-out strategy
         after understanding the activities to be carried out at different business locations of the
         Purchaser. The implementation of this Project is proposed to be in to two phases:

         a) Phase 1: Core Implementation; and

         b) Phase 2: Roll-out.

6.4.2    Core Implementation (Phase 1) at specified locations should be successfully completed
         within twelve (12) calendar months from the date of signing of Contract Agreement and
         Phase 2 Roll-out across all other locations should be completed within six (6) calendar
         months after successful implementation (Go-live) at all Phase 1 locations. After
         successful completion of Phase 2 Roll-out, Stabilization Period of three (3) calendar
         months will be allowed to complete the Stabilization Test(s) and the process of Final
         Acceptance of the ERP Solution.

6.4.3    During Phase 2 Roll-out, the total number of locations (other than those covered in
         Phase 1) will be appropriately divided into five (5) clusters for the purpose of rolling out
         the implementation (including training and change management) and claiming payment

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 66 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        after successfully completing roll-out across all locations in each cluster. Details of
        clusters will be communicated to the Successful Bidder.

6.4.4   The list of locations (as of date) is given in the table below. Changes in this table are
        possible before/during the implementation and the scope of the Contractor will include all
        such changes:

 Locations under Project Total        Existing    Phase 1:  Phase 2: Roll-       Phase 1 Location(s)
 scope                   Nos.         Account     Core      out**
                                      ing         Implement
                                      Unit?*      ation**
 (A) Head Quarter Locations
 Corporate Office (Vidyut 1           Yes         1            0
 Bhavan, Kolkata)
 IT, Communication &      1           Yes         1            0
 Testing Head Office
 (Abhikshan Bhavan,
 Kolkata)
 SLDC (Howrah)            1           Yes         1            0
 Central Store (Shyam     1           No          1            0
 Nagar, 24 North
 Parganas)
 WBSETCL Training         1           No          0            1
 Institute
 (B) Field Locations
 Transmission (O&M) Area 23           Yes         1            122 Sites         Kasba Area Office
 offices (including 400kV                                      across 22 roll-
 Sub-stations)                                                 out locations^^
 220kV, 132kV & 66kV      102         No          4                              All sub-stations under
 Sub-stations                                                                    Kasba Area Office:
                                                                                 1. 220kV Kasba
                                                                                 2. 220kV KLC
                                                                                 3. 220kV Subhasgram
                                                                                 4. 132kV Sonarpur
 Transmission Line           2        No          0
 Maintenance Sub-Area
 Office (TLMS)
 Field Zonal Offices (FZO)   7        Yes         1             15 Sites        Kolkata FZO
 Camp Offices (CO)           10       No          1             across 6 roll-  Rajarhat CO under
                                                                out             Kolkata FZO
                                                                locations^^^
 Transmission Testing         11       No           1           10 Sites        Kolkata Circle-I
 Offices                                                        across 3 roll-
                                                                out locations^
 TOTAL (A+B):                 160      --           12          148 Sites
                                                                across 32
                                                                roll-out
                                                                locations
* At present, financial information (e.g. trail balances) is maintained at 40 accounting units of
WBSETCL


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 67 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

** These numbers are indicative only; final project plan shall be developed by the Contractor and
approved by the Purchaser. During Phase 2 Roll-out, the total number of locations (other than
those covered in Phase 1) will be appropriately divided into five (5) clusters for the purpose of
rolling out the implementation (including training and change management) and claiming
payment after successfully completing roll-out across all locations in each cluster.
^ All testing offices to be covered under roll-out will be clubbed in to three groups and one of the
offices in each of these three groups will be treated as one “Roll-out Location” (all testing staff
who are identified as ERP users will join at their respective “Roll-out Location” for training)
^^ Each area office along with all sub-stations/TLMS under that area office will be treated as one
“Roll-out Location” (all sub-station/TLMS staff who are identified as ERP users will join at their
respective area office for training)
^^^ Each FZO along with all camp offices under that FZO will be treated as one “Roll-out
Location” (all camp office staff who are identified as ERP users will join at their respective FZO
for training)

6.5     Detailed Scope of Work

         Listed below is the detailed Scope of Work that the Contractor has to undertake for
         successful and timely completion of the Project:

6.5.1    Supply of ERP Product licenses (quantity as indicated in Form: 11) and licenses for ERP
         related software (other than ERP Product), database, clustering tools, integration tools,
         other tools or any other software:

         a) Supply of latest ERP Product and Third Party bolt-on applications (necessary to meet
            the Purchaser’s requirements, if not available in the proposed ERP Product),
            indicating specific modules, tools etc. suitable to meet the technical requirement
            specifications laid down in SECTION: 7 and functional requirement specifications laid
            down in SECTION: 8. All the functions / modules to be implemented under this
            Project should be of the proposed ERP Product only. Modules from different ERP
            Products, if required to be implemented, will be considered as bolt-on modules;

         b) Supplying suitable database along with clustering tools, integration tools, other tools
            or any other software required for running the ERP Solution to deliver desired
            performance and to keep the system up and running on 24x7 basis;

         c) Unless new version of the ERP Product is released, the implemented version of the
            ERP Product should be supported till completion of five (5) calendar years from the
            date of Final Acceptance of ERP Solution. In case a new version is released before
            Business Solution Design Simulation (BSDS), the Contractor should implement the
            latest version at no additional cost.

6.5.2    Preparation of Bill of Materials and Request for Proposal (RFP) for supply, installation
         and implementation of ICT infrastructure and assistance to the Purchaser in entire
         process of ICT infrastructure procurement, installation and implementation:

         a) The Contractor shall design the network for connecting all the business locations with
            the Purchaser’s Data Centre with in telecommunication connectivity with adequate
            reliability. Depending on number of users and requirement of application software
            (ERP etc.), the hardware sizing needs to be done. The Contractor shall prepare the

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 68 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

           Bill of Materials with detailed specifications for entire ICT infrastructure, including but
           not limited to, servers, computers, data storage devices, data backup devices, server
           room facility, power supply system including UPS and batteries, Site preparation with
           LAN and WAN, biometric system access control, barcode printers and scanners, etc.
           required for the proposed ERP Solution. The Contractor shall appropriately take in to
           consideration, after detailed “As-Is” review, the existing ICT infrastructure available
           with the Purchaser while proposing Bill of Materials. Appropriate redundancies shall
           be built in ICT infrastructure as per standard industry practices. The proposed Bill of
           Materials should include the requirements of Disaster Recovery (DR) Site as well.

        b) After preparation of Bill of Materials, the Contractor shall prepare a RFP document to
           run a competitive bidding process for procurement of required ICT infrastructure. The
           RFP should include the requirements of Disaster Recovery (DR) Site as well. RFP
           should be prepared in such a way that there is adequate competition among
           OEMs/Vendors. Final RFP document must be submitted by the Contractor no later
           than ninety (90) calendar days from the date of signing of Contract Agreement and
           will be approved by the Purchaser. In case the Contractor fails to meet this timeline,
           Contractor will be liable to pay penalty equivalent to quarter percent (0.25%) of the
           total prices for Licenses and Implementation Services (i.e. Total Price of Group-A
           plus Total Price of Group-B as referred in Form: 11) for each calendar week of delay
           or part thereof which will elapse between the scheduled date and actual date of
           submission. The Purchaser will adjust such penalty amount while making the
           payment to the Contractor. The amount of such penalty shall not exceed five percent
           (5%) of the total price for Licenses and Implementation Services. However, this
           penalty will not be levied if the reason for delay is not attributable to the Contractor.

        c) The Contractor shall assist the Purchaser in the entire process includes conducting
           pre-bid conference, bid evaluation, selection of Successful Bidder, contract
           negotiation and contract signing, quality assurance and inspection during receipt and
           supervising the installation, testing, commissioning and implementation of ICT
           infrastructure.

        d) The Contractor will also have to prepare and implement the Business Continuity Plan
           and Disaster Recovery Strategy for the Purchaser in consultation with the Purchaser.
           The strategy should include details of infrastructure, location, operation, management
           and policies based on Business Impact Analysis.

6.5.3   Data collection, data preparation, data cleansing, data entry and data migration (including
        master & transaction data): The Contractor shall be responsible for data collection, data
        preparation, data cleansing, data entry and data migration for all kind of master data
        and transaction data required to successfully implement and operationalise proposed
        ERP Solution. The data shall be gathered from various documents, registers, log-
        sheets, drawings etc. The Purchaser’s approach to this task will be guided by its
        specific requirements, both functional and statutory, and the related standard industry
        practices. The Contractor is expected to prepare and submit a high level “Data
        Preparation, Conversion & Migration Strategy” document describing the broad data
        elements to be converted, agreed source of the same, the target ERP function / module


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 69 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        and the detailed form in which the same will be converted (i.e. whether at transaction
        level or at balance level and the coverage period). A tentative time frame for developing
        the necessary scripts, testing the same and eventual execution on the production
        environment should also be indicated. To ensure that the Purchaser gets adequate
        time to validate the data, the activities related to data preparation and conversion
        should commence during early stage of the Project. Data validation will be done by the
        Purchaser. For data collection, the Contractor will be required to visit approx. forty (40)
        locations across the state of West Bengal.

        The task as described above shall include, but not limited to, following activities:

        a) Extraction of existing data from the legacy systems;

        b) Data collection from all points including manual registers;

        c) Data entry of existing data from manual register;

        d) Cleansing and formatting of data extracted from the legacy systems;

        e) Data entry, migration, conversion and digitization/scanning; and

        f)   Creation of new/additional data mandatory in the new system.

6.5.4   Implementation of ERP Solution including business process analysis, conceptualization,
        design, development, configuration, customization, testing, audit and quality control
        services by ERP Product vendor, designing and conducting training programs and
        change management workshops:

        a) Preparation of Project Charter: In the beginning of the Project, the Contractor shall
           prepare Project Charter (including Project Plan) and submit it to the Purchaser for
           approval.

        b) Project Progress Reporting: The Contractor will submit to the Purchaser a written
           progress report every week for review. The periodicity of report submission can be
           increased during critical phases of the Project. In addition, the Contractor shall report
           exceptions and issues that require immediate attention of the Purchaser on a regular
           basis. The Contractor’s Project Management team (lead by Project Manager [IP]) will
           be responsible for updating the Project Management Unit (PMU) and Steering
           Committee (SC) of the Purchaser in progress review meetings to be held at periodic
           intervals.

        c) Design and Implementation of the System Architecture: The Contractor shall be
           entirely responsible for the architecture of the system to be implemented to satisfy all
           features, functions and performance as described in this document. Light GUI forms /
           screens shall be designed and used in the ERP Solution for enhanced performance
           over low bandwidth communication connectivity.

        d) Business Process Analysis: The Contractor is supposed to undertake current state
           assessment of the business processes existing in the Purchaser’s system. Following

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 70 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

           are some of the high level business processes / functions (but not exhaustive) just to
           assist the understanding of the Contractor. The Contractor’s objective should be to
           develop comprehensive solution to support the detailed list of business processes
           and functional requirements as covered SECTION: 8.

                        i. Plant Maintenance Management

                               1. Maintenance Planning and Budgeting

                                  •   Generate Maintenance Estimates of inventory
                                  •   Generate Preventive Maintenance Plan
                                  •   Generate    Predictive    Maintenance      Plan    based   on
                                      Equipment Condition
                                  •   Generate List of Spares per Equipment
                                  •   Maintain and View Stock Positions

                               2. Documentation of Operation and Maintenance Activities

                                  •   Maintain Operation and Maintenance Log Book
                                  •   Capture    critical   information   of   major    transmission
                                      elements
                                  •   Maintain Parameter Values of Transmission Lines in
                                      specified formats

                               3. Procurement of Material, Tools & Tackles

                                  •   Issue Material Requests
                                  •   Procure Material, Tools & Tackles

                               4. Procurement of services

                                  •   Enable Emergency / Breakdown Maintenance Work after
                                      Receipt of Requests from concerned person
                                  •   Generate Execution Orders / Work Orders
                                  •   Issue Execution Orders / Work Orders
                                  •   Manage Maintenance Contract for Vendors
                                  •   Monitor Performance of Vendor / Monitor Status of
                                      Services

                               5. Generation of MIS

                                  •   Fault and Outage Report of Transmission Lines and
                                      Equipment (including Line Tripping),
                                  •   Equipment and System Performance Report (including
                                      System Availability, Line Loading, Transmission Losses,


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 71 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                      Sub-station Loading and Maximum Demand of Sub-
                                      stations)
                                  •   Equipment History Report
                                  •   Fault Analysis Report
                                  •   Maintenance Plan
                                  •   Maintenance Request
                                  •   Approvals     of   SLDC,    Testing   and    other   relevant
                                      departments
                                  •   Permit To Work (PTW)
                                  •   Execution Orders / Work Orders
                                  •   Condition Analysis Report
                                  •   Maintenance Schedule
                                  •   Material Consumption Report
                                  •   Physical Progress of construction of Transmission Lines
                                      and Sub-stations
                                  •   Accident Report (indicating Electrical & Non-Electrical
                                      Accidents)
                                  •   Stores Inventory Report

                               6. Operation & Maintenance

                                  •   Monitor Parameters of main and associated Equipment
                                  •   Maintain Work Group Details and Work Schedules and
                                  •   Issue Permit To Work (PTW)
                                  •   Monitoring of Sub-stations and Transmission Lines
                                  •   Planned Shutdown
                                  •   Emergency Shutdown
                                  •   Occurrence Reporting
                                  •   Transmission Line Patrolling
                                  •   Annual Maintenance
                                  •   Regular Maintenance of all Equipment and Oil Testing
                                  •   Execution and Monitoring of Contractor’s Works /
                                      Departmental Works for Breakdown Maintenance
                                  •   Indenting for Non Availability of Material
                                  •   Material Requisition Plan
                                  •   Procurement of Spare Parts
                                  •   Contractor Bill Payment and Security / Earnest Money
                                      Return
                                  •   Transportation Orders

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 72 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Receipt / Issue of Material, Stock Verification, Reporting
                                      and Contractor Bill Certification
                                  •   Civil Works Orders, Execution of Works, Supervision of
                                      Contractors, Bill Payment, Procurement of Material
                                  •   Orders for Sub-station Housekeeping / Security
                                  •   All Sub-stations and emanating / terminating Transmission
                                      Lines shall have an asset database which will have
                                      following minimum information:
                                          o    Bill of Material
                                          o    Equipment Identification Details including Material
                                               Codes
                                          o    Equipment Location Details
                                          o    Technical Parameters
                                          o    Commercial Details
                                          o    Maintenance Schedules
                                          o    Maintenance History including Causes of Failures
                                               and Actions Taken

                       ii. Project Planning & Management

                               1. Project Planning

                                  •   Initiation
                                  •   Cost Estimation
                                  •   Scheduling

                               2. Project Management

                                  •   Execution
                                  •   Monitoring
                                  •   Project Accounting

                       iii. Procurement and Materials Management

                               1. Vendor Records Management

                               2. Procurement Planning

                               3. RFQ / Tendering

                               4. Purchase Requisitions

                               5. Purchase Order Management

                               6. Contract Management

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 73 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                               7. Service Procurement

                               8. Material Records Management (Material Master)

                               9. Manage Inventory

                               10. Material Requirements Planning

                               11. Goods Receipt

                               12. Goods Issue

                               13. Inter-Store Transfer

                               14. Store Return

                               15. Material Disposal

                               16. Physical Inventory Verification

                      iv. Financial Management (including asset management):

                               1. Payables Management including

                                  •    Non-Purchaser Order related Vendor master maintenance
                                       and Vendor evaluation
                                  •    Petty purchases or cash transactions.
                                  •    Domestic/ international Vendor Invoice/ Debit Memo/
                                       Credit Memo processing for items, services and contracts,
                                       including treatment of applicable taxes and other statutory
                                       guidelines
                                  •    Vendor payment scheduling and processing by cheques,
                                       DD, LC, bank transfers, Local Short Credit, (LSC) etc.
                                  •    Making statutory payments
                                  •    Vendor outstanding management, advance payments to
                                       Vendors
                                  •    Bank guarantee, LC, Bid Security & Security Deposit
                                       tracking and management
                                  •    Payables documents management and tracking
                                  •    Accounting      and   reporting   (e.g.    G/L      accounts
                                       reconciliation, Vendor line items and relevant MIS)
                                  •    Complying with applicable statutory requirements
                                  •    Settlement of internal orders.
                                  •    Custom duties (capture & payment of Custom duty
                                       elements and availing subsequent credit on the same)

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 74 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Excise duty payments for raw material, capital goods etc.
                                  •   Excise duty payments, Challan printing and Register
                                      (RG23A/C, RG1 etc. if applicable) updates
                                  •   Withholding Tax

                               2. Receivables Management including

                                  •   Recording advances and LC from customers, tracking
                                      Letters of Credits, BGs
                                  •   Raising Invoices / Debit Memo/ Credit Memo on domestic/
                                      international customers including treatment of applicable
                                      taxes and other statutory guidelines
                                  •   Recording refunds to customers
                                  •   Accounting and reporting (MIS)
                                  •   Excise duty payments for Stock transfer, depot sales etc.
                                  •   Excise duty payments, Challan printing and Register
                                      updates
                                  •   Export relevant functions.

                               3. Bank Reconciliation including

                                  •   Loading / manually entering bank statements
                                  •   Reconciling bank statements with books of accounts
                                      electronically/ manually
                                  •   Accounting and reporting
                                  •   Excise register updation like PLA maintenance, fortnightly
                                      payment details for Excise, Service and cess etc.

                               4. Fund Management including

                                  •   Fund forecasting/ requirement planning
                                  •   Centralized cash management
                                  •   E-receipts and E-payments
                                  •   Bank validating and interest computation
                                  •   Investment planning

                               5. General Accounting including

                                  •   Chart of Accounts value maintenance
                                  •   Entering and approving manual journals
                                  •   Interfacing journals from sub -ledgers
                                  •   Rectification, reversal of journals
                                  •   Recurring, contingency and allocation journals

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 75 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Inter-unit accounting and reconciliation
                                  •   Preparing reports/ inquiries to facilitate statutory, tax and
                                      cost audits
                                  •   Month-end/ quarter-end and year-end closing including
                                      consolidation of unit accounts, preparation of financial
                                      reports/statements
                                  •   Provident Fund Accounting

                               6. Cost Accounting including

                                  •   Maintaining cost centres
                                  •   Collection of costs across cost centres
                                  •   Reallocation of costs amongst cost centres
                                  •   Preparation of product cost sheet, cost reports
                                  •   Reconciling cost records with financial records
                                  •   Adherence to cost accounting record and reporting rules
                                  •   Cost audit requirements
                                  •   Product costing, if applicable
                                  •   Periodic costing run and order (production and internal)
                                      settlements

                               7. Budgeting including

                                  •   Capital and revenue budget preparation, consolidation
                                      and approval
                                  •   Budget control
                                  •   Budget variance reporting and analysis

                               8. Statutory compliance including

                                  •   Handling      direct   and   indirect   taxation   requirements
                                      including Income Tax, TDS, Sales Tax, VAT, Excise, Entry
                                      Tax, etc.
                                  •   Printing forms, challans and maintaining registers
                                  •   Handling Vendor and customer return orders.
                                  •   Generation of returns and supporting statements/forms

                               9. Asset Management / Fixed Asset Accounting including

                                  •   Manage Fixed Asset Master Data
                                  •   Manage Fixed Asset Register
                                  •   Manage Addition of Fixed Assets
                                  •   Manage Transfer / Splitting of Fixed Assets

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 76 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Manage Fixed Asset Disposal / Retirement
                                  •   Manage Depreciation of Fixed Assets
                                  •   Manage Insurance of Fixed Assets
                                  •   Manage Revaluation of Fixed Assets
                                  •   Manage Physical Inventory of Fixed asset
                                  •   Manage Accounting and reporting

                       v. Human Resource Management & General Administration (including
                          Payroll, Employee Services and Portal)

                               1. HR Management, including

                                  •   Maintaining Employee Master across all the units
                                  •   Competency management
                                  •   Conducting Performance appraisals
                                  •   Managing promotions for executives and non -executives
                                  •   Managing employee loans and advances such as motor
                                      vehicle loan, medical advance, travelling advance etc.
                                  •   Manpower planning
                                  •   Recruitment of executives and non -executive
                                  •   Employee re-imbursements such as those for medical,
                                      travelling, LTC etc.
                                  •   Time office and Leave management
                                  •   Managing employee training needs including technical
                                      and    behavioural     competency   development,     training
                                      requirements addressed in-house and externally
                                  •   Managing of joining by new recruits and tracking their
                                      probation period
                                  •   Wages, PF and ESI related issues
                                  •   Managing Terminal Benefits such as Pension, Gratuity, etc
                                  •   Transferring employees

                               2. Employee Service

                                  •   All the services under this heading should be available in
                                      English. Also the interface should be designed in such a
                                      way that the same can be made available through touch
                                      screen based kiosks.
                                  •   Leave Management
                                  •   Requests for travel advances / tickets/ guest house/
                                      vehicle

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 77 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Travel / medical / LTC etc. expense claim
                                  •   Employee loans and advances
                                  •   Performance Appraisal and competency view

                               3. Separation Management including

                                  •   Managing resignations
                                  •   Developing and managing VRS
                                  •   Recording     retirement,   superannuation,      death       or
                                      termination of services of employees

                               4. Payroll

                                  •   Handling of component of pay
                                  •   Computation of various elements including taxes
                                  •   Computation of pay based on various compensation rules
                                  •   Handling of deductions
                                  •   Handling of loans and advances
                                  •   Ability to integrate with HRMS and attendance module to
                                      fetch employee related data like employee detail,
                                      punishment, employee attendance etc.
                                  •   Allow salary to be split across different payment
                                  •   Handling of PF, gratuity rules

                               5. Training and Development

                               6. Performance and Appraisal Management

                               7. Grievance Redressal

                               8. Succession planning

                               9. Legal

                               10. Administration

                      vi. Document Management System (DMS) & Workflow Management
                          System (WMS)

                               1. The Contractor must ensure that the proposed ERP Solution
                                  covers the document management system and workflow
                                  management system. The document and workflow
                                  management systems must have the following basic
                                  components:

                                  •   Hierarchy-based document review and approval system


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 78 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  •   Capture for bringing documents into the system
                                  •   Methods for storing and archiving documents
                                  •   Indexing and retrieval tools to locate documents
                                  •   Distribution for exporting documents from the system
                                  •   Security to protect documents from unauthorized access
                                  •   Facility to write notes on the document

       e) Conceptualizing, designing, developing, configuring and testing of the ERP
          Solution: The Contractor will be fully responsible for the following:

                        i. Preparing Business Solution Design Document (covering all ‘To-Be’
                           processes) based on analysis of ‘As-Is’ processes and requirements
                           of the Purchaser;

                       ii. Conceptualizing, designing and developing the ERP Solution;
                           configuring the specific ERP modules, Third Party bolt-on
                           applications, development of interfaces where necessary, etc.;

                       iii. Customising standard ERP modules (without any limits) to meet all
                            the functional requirements of the Purchaser;

                      iv. Configuring / developing all standard reports and customized reports
                          as per the Purchaser’s requirements;

                       v. Conducting Business Solution Design Simulation (BSDS) sessions,
                          User Acceptance Tests and System Integration Tests; and

                      vi. Conducting various tests including Stress Tests, Performance Tests
                          etc. and making necessary changes to the ERP Solution based on
                          such test results. All tools required for load testing and performance
                          testing should be standard Third Party tools which are to be procured
                          or arranged by the Contractor for this Project.

                               1. User Acceptance Tests: The Contractor will conduct User
                                  Acceptance Tests (UATs) to ascertain whether the ERP
                                  Solution or any sub-system(s) is capable of meeting the
                                  functional requirement as per the Business Solution Design
                                  Document (BSDD), Performance requirements (relating to
                                  commissioning) as specified in the and Annexure: 5.
                                  Conducting such tests will be responsibility of the Contractor.
                                  The Purchaser will provide full co-operation to the Contractor
                                  in conduct of the tests. User acceptance tests shall be
                                  carried out both on the development server and on
                                  production server to ascertain the full load capability of the
                                  production environment (full load test and stress test).




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 79 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                               2. Go-live Acceptance Tests: The Contractor will conduct Go-
                                  live Acceptance Tests immediately after each Go-live date to
                                  ascertain whether the ERP Solution or any sub-system(s), is
                                  available for live transactions to attain the functional and
                                  performance requirements as specified in this document and
                                  the agreed final Project Plan. The Go-live Acceptance Tests
                                  shall be conducted jointly by the Contractor and the
                                  Purchaser in accordance with the test scripts provided by the
                                  Contractor and reviewed by the Purchaser.

                               3. Stabilization Tests of the ERP Solution: Conducting
                                  Stabilization Tests shall be the primary responsibility of the
                                  Contractor, but shall be conducted with cooperation from the
                                  Purchaser to ascertain whether the supplied system meets
                                  the desired Standards of Performance.

                                  The Stabilization Tests will be conducted for the ERP
                                  Solution during the post Go-live period. The test shall be
                                  conducted for ascertaining Response Time Performance and
                                  Availability Performance criteria as defined in Annexure: 5
                                  for minimum twenty one (21) calendar days continuously.
                                  The Stabilization Tests shall be conducted by powering up
                                  and continuous operation of all the systems on a 24x7 basis
                                  to ascertain that all components of the solution are working
                                  in the desired fashion individually and together. During
                                  stabilization test, the Contractor shall deploy performance
                                  measurement tools to establish adherence to desired
                                  Standards of Performance.

                                  If the system is found to be lacking in meeting prescribed
                                  availability performance and response time performance, the
                                  Contractor shall at its cost and expense make changes,
                                  modifications, and/or additions to the ERP Solution as may
                                  be necessary for fully conforming to the Standards of
                                  Performance. The Contractor shall notify the Purchaser upon
                                  completion of the necessary changes, modifications, and/or
                                  additions and shall request the Purchaser for repeat of the
                                  stabilization acceptance tests. If the ERP Solution (or sub-
                                  system(s)) fails after the second stabilization acceptance
                                  test, Purchaser shall levy penalty equivalent to five percent
                                  (5%) of the total price for Licenses and Implementation
                                  Services (i.e. Total Price of Group-A plus Total Price of
                                  Group-B as referred in Form: 11) for not meeting the
                                  response time as mentioned in Annexure: 5 and will notify
                                  the Contractor accordingly. For performance below the
                                  Standards of Performance as mentioned in Annexure: 5, the
                                  Contract is liable to be rejected. In such case, the Purchaser


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 80 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                  may recover the entire cost paid to the Contractor or
                                  alternatively the Purchaser may proceed for commercial
                                  settlement with the Contractor for acceptance of the system
                                  at the negotiated price.

                               4. Final Acceptance of ERP Solution: The ERP Solution will be
                                  taken as finally accepted after observing performance and
                                  response time of the full ERP Solution at the end of
                                  Stabilization Period. On final acceptance of ERP Solution,
                                  the Purchaser shall issue project completion certificate to the
                                  Contractor.

       f)   Arranging equipment, software and tools for development and testing of ERP
            Solution: It shall be the responsibility of the Contractor to arrange equipment,
            software and tools (along with necessary licenses, wherever applicable) required
            for development, customization, modification, testing of the ERP Solution until the
            same are procured by the Purchaser. In case the platform / system of IT hardware
            & network infrastructure procured by the Purchaser is different than the
            development platform / system used by the Contractor, the Contractor will be fully
            responsible for migrating the entire ERP Solution to the new platform / system. The
            entire quantity of ERP Product licenses as mentioned in the Form: 11 shall be
            supplied to the Purchaser at the inception of the Project.

       g) Audit and Quality Control Services: The Contractor shall ensure audit and quality
          control services from ERP Product Vendor for minimizing the project risk through
          periodic reviews of the Project. ERP Product Vendor shall provide an independent
          and objective view of the implementation project, identify any risks to the project
          goals and recommend appropriate corrective action by conducting reviews. The
          reviews shall take place during the different milestones of the project implementation
          and roll-out depending on the need, deliverables and project timelines. ERP Product
          Vendor shall prepare review report for each of such milestones and submit it to the
          Purchaser. It will be the responsibility of the Contractor to ensure timely submission
          of all such review reports to the Purchaser. Following reviews shall be carried out by
          the ERP Product Vendor:

                        i. ICT infrastructure Sizing Review and Validation: The ERP Product
                           Vendor shall review and validate the ICT infrastructure sizing (keeping
                           in view the existing ICT infrastructure available with the Purchaser)
                           developed by the Contractor to optimally meet requirements for the
                           proposed ERP Solution.

                       ii. Solution Review: The solution review (audit) shall include review of
                           the application design and business process parameters. The
                           objective of this exercise is to review the business model proposed
                           and configured in system. The review team also makes suitable
                           recommendations towards use of functionalities and features and
                           shares the practices followed in other implementations.


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 81 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                       iii. Development Review: This review shall determine whether the design
                            and implementation adheres to proven standards, such as upward
                            compatibility where custom developments or enhancements to the
                            systems are planned. The scope of this review is to study programs
                            and applications that have been developed explicitly for the
                            Purchaser. The feedback provided will mainly deal with ways and
                            means of optimizing the custom developments to achieve better
                            performance.

       h) Designing and conducting training programs and change management
          workshops: The Contractor will be responsible for following activities under
          training programs and change management workshops:

                        i. Training & Change Management Strategy and Plan: The Contractor
                           shall provide comprehensive and detailed training & change
                           management strategy and plan describing the proposed approach
                           and methodology, calendar / timelines, course contents, course
                           duration, training materials, training tools, training logistics, etc. The
                           Contractor shall arrange separate training sessions for different
                           categories of participants in batches (Approx. batch size: 20
                           participants). The Contractor shall submit this document for approval
                           of the Purchaser before initiating this activity.

                       ii. ERP Product / Solution Overview Training: This training shall be
                           provided to the Purchaser’s Steering Committee and Project
                           Management Unit members (Approx. No. of Participants: 20,
                           Location: Kolkata) at the beginning of implementation.

                       iii. Technical Training: This training shall be provided to the Purchaser’s
                            Technology Team members (Approx. No. of Participants: 20,
                            Location: Kolkata) at the beginning of and during the implementation.
                            Technical training would include training IT Professionals and
                            identified Functional Resources on programming and system
                            administration aspects of the proposed ERP Solutions.

                      iv. Functional Training: This training shall be provided to the Purchaser’s
                          Core Team members (Approx. No. of Participants: 40, Location:
                          Kolkata) at the beginning of and during the implementation. The
                          Purchaser’s Core Team will comprise of members from all the
                          business functions and IT. Each member should be provided
                          orientation training to include ERP Product / Solution overview,
                          project orientation training (methodology, tools, project planning, roles
                          etc.), training in the relevant function / module (mapped to business
                          process) and training on configuration aspects required for efficiently
                          running the proposed ERP Solutions.

                       v. End User Training: This training shall be provided to Purchaser’s end
                          users (Approx. No. of Participants: 1000, Location: Kolkata and all

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 82 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                           other business locations of the Purchaser) before each Go-live. The
                           Contractor should be responsible for providing training to Purchaser’s
                           end users on Employee Self Service (ESS) functionalities.

                      vi. Change Management Workshops: The Contractor will suggest to the
                          Purchaser issues anticipated in the change management process and
                          proposed solution to overcome the same. The Contractor will conduct
                          the change management programs for various levels of personnel at
                          different locations. The Contractor should conduct at least six (6)
                          change management workshops in Kolkata and at least two (2)
                          change management workshops at each of the identified thirty two
                          (32) field locations spread across the state of West Bengal (refer
                          clause 6.4.4).

                      vii. Training Materials: The Contractor shall be responsible for
                           preparation of the training materials, handouts and end user manuals
                           covering “step-by-step” and “how to use” concepts for all ERP
                           functions/modules to be implemented.

                     viii. Training Tools: Use of recommended ERP training tools / software(s)
                           for providing various training is essential. Adequate training materials
                           which include training manuals, quick reference cards etc. should be
                           provided during the training sessions. The recommended training
                           materials can be in print media (newsletters, posters, banners,
                           leaflets etc.), electronic media (videos, etc.) with courses on ERP
                           fundamentals, business process overview, user job activity training
                           etc. and delivery options may include, but not limited to, on-line
                           trainings, computer-based trainings and instructor-led class room
                           trainings. All expenses related to training tools shall be borne by the
                           Contractor.

                      ix. Training Logistics: The Purchaser shall provide training venue along
                          with general logistic support to the Contractor. The training shall be
                          organized by the Contractor wherein specialised logistics and support
                          facilities (if any) should be arranged by the Contractor. Such
                          specialised logistics may include, but not limited to, IT systems, audio
                          visual aids, training tools, etc. All associated expenses are to be
                          borne by the Contractor. In addition, all other incidental expenses
                          (travel, lodging & boarding, local conveyance etc.) pertaining to
                          training programs and change management workshops shall be
                          borne by the Contractor.

                       x. Assessment of Training Effectiveness: Preparation of test papers and
                          conducting test for all participants to evaluate effectiveness of training
                          programs and change management workshops. The test papers
                          should be prepared jointly by the Contractor and the Purchaser. The
                          Contractor is responsible for re-training of the whole batch in case the
                          average score is less than eighty percent (80%) and additional cost of

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 83 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                           such re-training shall be borne by the Contractor itself. The Contractor
                           shall also obtain formal feedback from each participant after
                           completion of each training program / change management
                           workshop.

6.5.5   Project Management: The Contractor must deploy a dedicated full-time                Project
        Manager to meet the project management requirement of the Purchaser. The            Project
        Manager will do the overall project monitoring and management throughout            the life
        cycle of the Project to ensure successful and timely completion of the Project.     Project
        management will include, but not limited to, the following:

        a) Co-ordinate all activities with the PMU set-up by the Purchaser;

        b) Ensure timely delivery of all the deliverables related to ERP Solution as mentioned in
           this Tender Document;

        c) Supervising delivery, installation, testing, commissioning and implementation of ICT
           infrastructure as per detailed BOM and technical specifications of IT hardware and
           networking equipment;

        d) Supervising network (LAN & WAN) implementation;

        e) Co-ordinate among various Stakeholders, Sub-contractors and other Vendors;

        f)   Manage entire Project i.e. ERP system delivery, customization and implementation,
             co-ordination for Site preparation, networking and hardware delivery;

        g) Participate in all meetings;

        h) Define and control project scope;

        i)   Monitor risk management related aspects and project delays;

        j)   Ensure synchronization of all the activities of the Project i.e. development, ICT
             infrastructure procurement, implementation, training etc.; and

        k) Any other tasks/activities required to be performed for successful implementation of
           ERP Solution.

6.5.6   Handholding and maintenance support for the entire ERP Solution for the period
        specified in this clause including technical support to users, identifications and
        rectification of bugs / glitches / malfunctions, incorporation of new requirements from time
        to time, user training when required, version management (including necessary
        documentation), release management, data back-up & recovery, system recovery,
        assistance in transaction rollback when requested by relevant authorised personnel,
        migration to new hardware / operating systems / databases/ browser versions and quality
        control on ongoing basis.




West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 84 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

6.5.6.1 The Contractor shall arrange / provide post implementation support for ERP Product
        and ERP Solution. However, the Purchaser will issue a maintenance (ATS/AMS)
        renewal letter every year, indicating that the ERP Product Vendor / Contractor should
        continue with the maintenance support. The support will be of two types:

       a) Annual Technical Support (ATS): ATS shall be provided by the ERP Product
          Vendor (to be arranged by the Contractor). The Contractor should also have to
          procure ATS for any bolt-on application(s) which he has provided as a part of the
          ERP Solution. The support should include supply of new versions / releases
          (including next generation release), upgrades, bug fixes, functionality enhancements
          and patches to cater to changes (including localisation requirements related to taxes
          & duties, legal, statutory, legislation, policy etc.) along with related documentation
          within thirty (30) calendar days of their availability in India and not later than twelve
          (12) calendar months after they are released in the Country of Origin as well as other
          technical support from ERP Product Vendor’s help desk. Annual Technical Support
          shall be provided for the following periods:

                        i. Implementation period: From the date of signing of End User License
                           Agreement (EULA) up to the date of Final Acceptance of ERP
                           Solution; and

                       ii. Post implementation period: Five (5) calendar years from the date of
                           Final Acceptance of ERP Solution.

       b) Annual Maintenance Support (AMS):

                        i. Help Desk Support: The Contractor shall deploy at least four (4)
                           dedicated skilled resources at the Purchaser’s premise for help desk
                           support from 9AM to 7PM for all working days (considering six days a
                           week - from Monday to Saturday) of the Purchaser and its business
                           units. Help Desk support shall include, but not limited to, basic menu /
                           screen level support, addressing general queries of users, logging
                           requests, assigning requests to specific help desk individuals,
                           recording resolution, tracking overall time taken for resolution, etc.
                           Help Desk Support shall be provided for the following periods:

                               1. Implementation period: From the date of first Go-live of ERP
                                  Solution up to the date of Final Acceptance of ERP Solution;
                                  and

                               2. Post implementation period: Five (5) calendar years from the
                                  date of Final Acceptance of ERP Solution.

                       ii. Technical Support: The Contractor shall provide technical support, in
                           a suitable on-site and off-site combination, from 9AM to 7PM for all
                           working days (considering six days a week - from Monday to
                           Saturday) of the Purchaser and its business units. If off-site support
                           model is proposed by the Contractor, total (fixed & variable) cost of


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 85 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

                                network connectivity (leased line/VPN) between Contractor’s Support
                                Centre and the Purchaser’s data centre has to be borne by the
                                Contractor and also at least two (2) technical persons should be
                                deployed at data centre for day-to-day operations. Technical support
                                shall include, but not limited to, installation of new versions / releases
                                (including next generation release) upgrades, bug fixes, functionality
                                enhancements, patches to cater to changes (including tax, legal,
                                statutory and policy requirements), any modification or enhancement
                                to existing business, changes to configurations, customizations,
                                database administration, data back-up and archiving, security and
                                other technical assistance. Technical Support shall be provided for
                                the following periods:

                                    1. Implementation period: From the date of first Go-live of ERP
                                       Solution up to the date of Final Acceptance of ERP Solution;
                                       and

                                    2. Post implementation period: Five (5) calendar years from the
                                       date of Final Acceptance of ERP Solution.

6.5.6.2        Support will be provided by the Contractor pursuant to the Service Level Agreement
               (SLA) and/or Contract Agreement. Support will include but will not be limited to the
               following activities:

          a) All the modules of ERP (including bolt-ons) and functionalities as mentioned in this
             RFP;

          b) Version upgradation;

          c) Re-installation of base software;

          d) Creation/modification of reports to meet business requirements within timeline
             stipulated by the Purchaser;

          e) Modification in workflow and analytics;

          f)     Resolution of reported errors as per SLA mentioned hereunder;

          g) Data backup;

          h) Data recovery;

          i)     System restoration;

          j)     Reinstallation of ERP and all associated and prerequisite software;

          k) Performance tuning and optimization;

          l)     Changes and modification;


West Bengal State Electricity Transmission Company Limited (WBSETCL)                    Page 86 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

          m) Enhancement of existing functionalities and configuration;

          n) Documentation of all the changes and developments made in the system;

          o) Training on any change or modification of the solution;

          p) Bridge any functional gap between India version and concerned ERP version; and

          q) Any other support required to ensure smooth and trouble-free operations of ERP
             Solution.

6.5.6.3    Following service levels will be applicable to the Contractor for handholding and
           maintenance support:

 Type of      Metric     Measure       Threshold                 Expected Action / Remarks
 Service
 As per       Delivery   Initial       Critical   1 Hour         Initial review for Category, Priority
 Problem                 Response      High       4 Hour         and whether the PR has sufficient
 Report                                                          information to understand the
 (PR)                                  Medium     8 Hour         problem
                                       Low        10 Hour
                                                                 Assignment to respective
                                                                 individual for analysis

                                                                 Respond to initiator informing of
                                                                 assignment for further analysis
 As per       Delivery   Complete      Critical   4 Hour         Detail analysis of Problem Report
 Problem                 Analysis /    High       1 Working      and provide, root cause, potential
 Report                  Resolution               Day            risk / impact, effort estimate for
 (PR)                                  Medium     7 Working      resolution and closing of the
                                                  Days           problem
                                       Low        10 Working
                                                  Days
Nomenclature:

          a) Critical: Show-stopper application breakdown/crash. Has serious implications on
             running the production server and has impacted all business critical process. It has
             affected or may affect >50% of the user community.

          b) High: Serious degradation in the application performance. Has impacted majority of
             the business process but still be able to continue the operations with the system
             limitations. May have serious implications on the data integrity. It has affected or may
             affect, around 10% to 50% of the user community.

          c) Medium: Moderate degradation in the application performance No implications on
             the data integrity. Has no impact on the normal operations/day-to-day working. It has
             affected or may affect, <10% of the user community.

          d) Low: Applications are stable and has no impact on the day-to-day working. It has
             affected or may affect a single user. For example, knowledge related calls.

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 87 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

6.5.6.4    Following penalty shall be applicable to the Contractor in case of failure to meet
           provisions of Service Level Agreement (SLA) as provided in clause 6.5.6.3:

          a) In case of problem categorized as “Critical”: The Purchaser shall recover from the
             Contractor, a sum equivalent to 0.1% of the AMS price quoted for that year (i.e. Price
             of Group-D as referred in Form: 11) for every thirty (30) minutes of delay over and
             above the given threshold limit for each of such incidents;

          b) In case of problem categorized as “High”: The Purchaser shall recover from the
             Contractor, a sum equivalent to 0.1% of the AMS price quoted for that year (i.e. Price
             of Group-D as referred in Form: 11) for every sixty (60) minutes of delay over and
             above the given threshold limit for each of such incidents; and

          c) In case of problem categorized as “Medium”: The Purchaser shall recover from the
             Contractor, a sum equivalent to 0.1% of the AMS price quoted for that year (i.e. Price
             of Group-D as referred in Form: 11) for every one hundred and twenty (120) minutes
             of delay over and above the given threshold limit for each of such incidents.




West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 88 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 7 TECHNICAL REQUIREMENT SPECIFICATIONS (TRS)
Bidders are required to provide their responses to the Technical Requirements in the following
table:
 Sl. Bidder’s Response
 No.
 1     Yes - If the proposed ERP Solution meets the requirement
 2     No - If the proposed ERP Solution does not meet the requirement
 3     If the question is for Information purpose, Bidder is required to provide documentary
       evidence(s)
       ERP Product Vendor shall respond to the questions bearing the ‘*’ mark

Sl.    System Functional Requirements                               Bidder’s    Explanation to
No.                                                                 Response    be provided by
                                                                                the Bidder (If
                                                                                any)
A      GENERAL REQUIREMENTS
1.     Specify if real-time data update among modules in the
       ERP Solution is supported?
2.     Does the system support distributed processing?
3.     Does the system support the TCP/IP protocol stack?
4.     Please specify other network protocols supported by the
       proposed ERP Solution.
5.     Can the system data be kept on storage media with high
       tolerance of failure, such as RAID5 technology?
6.     Please also specify other types of fault-tolerance storage
       technology that are supported.
7.     Is Auto-switching failover to other available server
       supported in case of server failure?
8.     Does the system support load balancing?
9.     Is the system Scalable? Give details of upward scalability
       in terms of maximum number of users and the maximum
       volume of transactions that can be supported.
B      INSTALLATION/ENHANCEMENTS/UPGRADE
10.    Please specify whether the following types of system
       implementation tools are provided:
       (a) Quick implementation/configuration tools
       (b) Development tools (e.g. report writer, screen painter,
       programming language, etc.).
       (c) Debugging, auditing and testing tools (for both
       functional and performance testing)
       (d) Provision for remote patch and version administration
11.    Does the ERP Solution support front end based on user
       requirements for the following items?:
       (a) Screen design
       (b) User’s desktop (e.g. colour, font size, font style)
       (c) Menu bar
       (d) Toolbar
       (e) Varying screens and formats for different users of the
       same module


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 89 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                                Bidder’s   Explanation to
No.                                                                  Response   be provided by
                                                                                the Bidder (If
                                                                                any)
12.    Specify policy on future upgrades and Future product
       release. Also explain your product lifecycle management
       with product-technology roadmap for the next 5 years.
13.    The upgrades should have minimal impact to the system
       installed on the following areas:
       (a) Configured parameters
       (b) Customized programs
       (c) Modified standard program source
14.    Do you provide notification and patches of system
       enhancements and fixes to the Purchaser after
       implementation on a proactive basis? Does ATS cover
       this?
15.    How many versions have been released in last five (5)
       years* (period ending July 2010)? Please specify detail of
       versions, month/year of release, and the changes made
       with each release*
16.    Are there any major upgrades due? (If so when are these
       expected?)*
17.    Will the above upgrade affect adversely the current
       version? (Provide information as to what extent it will
       affect)
C      FLEXIBILITY
18.    Does the system support Multiple Languages e.g.
       English, Hindi & Bengali and any other foreign
       languages?
19.    Is the system configurable in terms of data retention,
       automatic time-outs to adapt various work load and
       usage pattern?
20.    Does the system offer ‘Fast-path’ options for speedier
       navigation in the system?
21.    Does the system provide data archiving capabilities,
       which can, selectively, archive inactive/obsolete data into
       separate storage media?
22.    Does the system synchronize the time (clock) with other
       Third Party software?
23.    Please specify the utility used to synchronize the time
       (clock) with other Third Party software.
D      TECHNICAL
       INTERFACING/INTEGRATION/CONVERSION
24.    Does the system support real time updates or interfaces
       with software from other Vendors, or in-house developed
       systems, including system like SCADA, Other Data
       Acquisition Systems, Oracle Developer, FoxPro DBF files
       etc.?
25.    Does the system support data conversion tools? Please
       specify the data conversion tools provided?

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 90 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                              Bidder’s     Explanation to
No.                                                                Response     be provided by
                                                                                the Bidder (If
                                                                                any)
26.    Does the system have an inbuilt e-mail tool?
27.    Does the system support e-mail integration with systems
       such as Microsoft's Outlook Express, Novell’s
       GroupWise, and Lotus Notes etc.?
28.    Please specify other supported e-mail systems?
29.    Can the system integrate with SMS gateway to allow
       SMS alerts?
30.    Please specify if the GUI can be supported on all the
       following OSs without the need of any Third Party tool:
       (a) Microsoft Windows 2003, Windows XP, Windows
       Vista, Windows7
       (b) Unix (Variants)
       (c) Linux (Distribution)
       If not, then specify the software names
31.    Please also specify remote access software that is
       supported.
32.    Does the system support access via the Internet with
       secured connectivity?
33.    Please specify how it is supported and the functions that
       are supported.
34.    Does the system support interfacing with PDA, Mobiles,
       Smart Card readers, Biometric Card readers, RFID
       devices, data acquisition systems etc.
35.    Does the system support the upload and download of the
       following type of documents into/from the system:
       (a) Microsoft Word files
       (b) Microsoft Excel files
       (c) Adobe acrobat files
       (d) Engineering drawing (AutoCAD / MicroStation) files
       (e) Data files (including ASCII formats like *.csv etc.)
       (f) Image files
       (g) Microsoft PowerPoint files
       (h) Microsoft Project files
36.    Does the system support data export and import facility
       to variety of databases and other software packages?
E      SECURITY
37.    Does the system provide details of user activity/security
       violation for auditing?
38.    Does the system restrict users from unauthorized access
       by allowing only the authorized users with valid
       profile/password to access only the allowed transaction,
       as well as be capable of restricting access to
       unauthorized users?
39.    Does the system have multiple levels of security such as
       Objects, Transactions, Forms, and Process etc.?


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 91 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                                Bidder’s   Explanation to
No.                                                                  Response   be provided by
                                                                                the Bidder (If
                                                                                any)
40.    Does the system have a capability to assign activities to
       roles, and map roles to users and provide role based
       access to users?
41.    Does the system have a capability to track changes to
       fields or settings (for audit trail)?
       Can this audit functionality be customized and based on
       changing criteria as per the user requirement?
42.    Does the system track User ID, Terminal, Session etc. as
       a part of the audit trail?
43.    Is the system capable of encrypting/decrypting sensitive
       data?
44.    Does the system include parameters on global and user
       level security? Specify the configurable security
       parameters provided by the software?
45.    Does the system provide user and user group
       authorization administration tool to assign security levels
       to functions and data, and allow the access by users / by
       groups with valid security level only?
46.    Does the system have the feature of automatic log-off if
       there is no user activity for a specified time period?
F      BACKUP/RESTORE
47.    Does the system provide backup and recovery facility?
48.    Does the system support backup of database while in
       operation?
49.    Is it possible to schedule a backup/restore task?
50.    Does the system have the ability to run multiple backup
       tasks in parallel?
51.    Does the system support parallel recovery?
52.    Does the system have the ability to manually override
       scheduled backup operations?
53.    Does the system have the ability to produce a report for
       each backup/restore task?
54.    Does the system support direct backup of data from one
       machine to another / from server to back tapes / CDs /
       Storage Area Network etc.?
G      OPERATIONAL
55.    Does the system provide transaction processing monitor
       with easy to use GUI?
56.    Does the system provide database administration with
       reporting facility?
57.    Does the system have system monitoring with reporting
       facility?
58.    Does the system provide performance monitoring with
       reporting facility?
59.    Does the system provide performance tuning tools?


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 92 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                                  Bidder’s   Explanation to
No.                                                                    Response   be provided by
                                                                                  the Bidder (If
                                                                                  any)
60.    Does the system provide for transaction reversal option?
61.    Is the system compatible with Third Party system
       monitoring package, such as 4P Open View, CA-
       Unicentre, IBM Policy Director, or other Network
       Management software etc.?
62.    Does the system have the ability to report the following
       system alerts to administrator?:
       (a) Network alert
       (b) Database alert
       (c) Operating system alert
63.    Does the system provide methods to manage and
       prioritize batch jobs queued?
64.    Does the system support job scheduling?
65.    Does the system offer graphics and charting capabilities?
66.    Will you provide the following documentation?:
       (a) Product Manuals
       (b) Functional specification (with the transaction, report
       and field level descriptions, dataflow diagrams,
       performance parameter, high level database and
       application design)
67.    Does the system support handling of errors in the
       following manner?:
       (a) Error logging
       (b) Ability to redo/rollback a transaction after recovery
       from software/hardware failure to ensure data integrity
       (c) Is the data deletion controlled centrally as per the
       defined policy?

68.    Does the system restrict users from deleting data directly
       unless authorized to do so?
69.    Does the system support logical deletion first and
       physical deletion should be done only as per the
       company policy either at day end or month end to allow
       the reversal of deletion by user whenever necessary?
70.    Are Temporary data, table or files generated by the
       system automatically managed by the system itself?
71.    Does the system allow multiple users to access the same
       module simultaneously?
72.    Can the system display data according to users specified
       sorting order and selection criteria?
73.    Does the system allow designing of workflow with the
       ability to define business rules, alerts and triggers without
       programming?
74.    Does the system support creation of secondary workflow
       attached to a parent?


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 93 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                                  Bidder’s   Explanation to
No.                                                                    Response   be provided by
                                                                                  the Bidder (If
                                                                                  any)
75.    Does it support Issue management for tracking of
       document threads against an issue (e.g. document
       thread against a court case, dispute etc.?)
76.    Does the system provide utilities to automate report
       distribution process, so that user is notified after a report
       is generated to facilitate easy retrieval?
77.    Does the system provide separate module for
       implementing Knowledge Management solution having
       the following capabilities?
       (a) System should provide fast access to knowledge
       repository as per defined security norms and roles
       (b) System shall have capability to analyze contribution
       and/or usage by groups and users to knowledge
       database.
H      CONTROL ENVIRONMENT
78.    Does the system provide database and application
       programs migration tool, which allows migrating database
       or server application programs from one server to
       another?
79.    Does the system support version control to maximise the
       productivity of parallel teams as well as to minimise
       rework or confusion?
80.    Please specify the order used in creation of objects for
       performing export and import of objects*
I      BENCHMARKING
81.    Please convey if the following benchmarks can be met:
       For low complexity transactions:
       (i) 90% of online update transaction-3 seconds
       (ii) 90% of online enquiry transaction-3 seconds
       (iii) Batch update transaction-2 hours
       For medium complexity transactions:
       (i) 90% of online update transaction-4 seconds
       (ii) 90% of online enquiry transaction-4 seconds
       (iii) Batch update transaction-4 hours
       For high complexity transactions:
       (i) 90% of online update transaction-5 seconds
       (ii) 90% of online enquiry transaction-5 seconds
       (iii) Batch update transaction-8 hours
J      BANDWIDTH
82.    Bandwidth requirements:
       (a) Specify typical bandwidth requirements for
       transmitting ERP data from one location to another
       location per user
       (b) Specify typical bandwidth requirements for
       transmitting information between the client, application
       server and the database per user

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 94 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                                    Bidder’s   Explanation to
No.                                                                      Response   be provided by
                                                                                    the Bidder (If
                                                                                    any)
       (c) Specify typical bandwidth requirement for transmitting
       ERP data from a thin client server to thin client nodes
       deployed using communication link per user
K      REPORTS
83.    Can transaction be previewed or simulated for analyzing
       accuracy and effect of transaction before it taking affect?
84.    Can transactions be rolled back?
85.    Is drill down to all kind of reports possible?
86.    Can any document or report be previewed before
       printing?
87.    Can report distribution be automated, so that user is
       notified after report is generated and the user retrieves
       report after notification?
88.    Does the system provide functionality to users in
       generating reports on their own without involving
       technical programming?
89.    Does the system provide user-friendly interfaces and
       generate graphical reports and queries?
L      INDIA LOCALIZATION
90.    Does system support India specific requirements e.g.
       taxes, duties & other government levies and statutory
       requirements, payroll etc.? What is the roadmap for make
       the system compatible with upcoming regulations on
       IFRS and GST?
M      INDUSTRY SPECIFIC SOLUTIONS
91.    Are any industry specific solutions available for Electricity
       Utilities with an emphasis on power transmission?
92.    If yes, the provide list of Industry specific list of modules /
       functionality
       Time for which these modules are commercially available
93.    List of reference sites where these modules have been
       implemented
N      TRAINING AND ON-LINE HELP
94.    Does the system have comprehensive help facility
       wherein the users can obtain system specific technical /
       functional help on line?
95.    Does the system maintain a database of FAQ(s)?
O      LICENSING
96.    Specify the licensing models for Enterprise/Professional,
       Limited/Full, Employee Service etc. you are offering
P      OTHERS
97.    Can the system generate relevant transaction
       documents, number and time stamp for future reference
       and tracking?



West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 95 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sl.    System Functional Requirements                               Bidder’s    Explanation to
No.                                                                 Response    be provided by
                                                                                the Bidder (If
                                                                                any)
98.    The system should allow transactions through VSAT,
       OFC, Leased lines, Microwave, GSM/WLL connection
       etc.
Q      ARCHITECTURE
99.    Does the system architecture allow minimising
       modifications so as to preserve the package upgrade
       path?
100.   Is the system’s solution based on shared and reusable
       architectures, that is, applications, systems and
       infrastructure are characterised as service-oriented,
       component-based & reusable?
101.   Does the system provide for multi-tiered architectures
       with separate rule engine and reporting layer?
102.   Does the system support interoperability to the extent
       that business processes, application and data can be
       shared and integrated across the enterprise with potential
       business partners?
103.   Does the system provide application architectures that
       are highly granular and loosely coupled?




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 96 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 8 FUNCTIONAL REQUIREMENT SPECIFICATIONS (FRS)


Legends:

 Response                                                                      Explanation
 PRIORITY              • C for Critical
                       • E for Essential
                       • D for Desirable
 SUP                  Supported through standard feature/ function (“out-of-the-box” solution)
 CST                  Supported through customization
 BLT                  Supported through a Third Party “Bolt-on” solution
 MODULE               Please mention the module from which the functionality will be addressed
 SUB-MODULE           Please mention the sub-module from which the functionality will be addressed




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 97 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.1   Plant Maintenance Management
 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         Process 1: Sub-Station and Transmission Line Maintenance
                         Sub Process 1: General
 PMM/F/ST/GL/001         Ability to interface with WBSETCL’s other modules like Financial           C
                         Management Module, HR Management and General Administration
                         Module, Procurement and Materials Management Module and
                         Project Planning and Management Module
 PMM/F/ST/GL/002         Ability to interface with Plant Maintenance Management Module of           E
                         WBSEDCL and WBPDCL.
 PMM/F/ST/GL/003         Ability to interface with existing in-house software like CTAD, ORAS       E
                         of WBSETCL with up-gradation facility
 PMM/F/ST/GL/004         Ability to receive work orders from Procurement and Materials              C
                         Management Module
 PMM/F/ST/GL/005         Ability to group the work order based on the nature of work like           C
                         1) Planned Maintenance
                         2) Breakdown / Emergency Maintenance
 PMM/F/ST/GL/006         Ability to send online request to higher Official for execution of work    C
                         order
 PMM/F/ST/GL/007         Ability to receive online approval from higher Official to carry out a     C
                         particular work
 PMM/F/ST/GL/008         Ability to view steps and milestones of a work order to be executed        E
 PMM/F/ST/GL/009         Ability to interface with all identified metering points for data          E
                         collection
 PMM/F/ST/GL/010         Ability to meet reporting requirements of approved documents like          C
                         Standard Operating Procedures, Maintenance Schedule, Safety
                         Manual, Transmission System Planning Procedures, Procurement
                         Policy & Procedures, Budget Policy & Procedures, Standard project
                         reporting formats
 PMM/F/ST/GL/011         Ability to provide necessary information to generate predefined Score      C
                         Cards for monitoring of Key Performance Indicators
 PMM/F/ST/GL/012         Ability to capture testing related parameters of equipments whose          C
                         tests are carried out
 PMM/F/ST/GL/013         Ability to transfer information from SCADA to collect real time            C
                         parameters of key elements across multiple locations
 PMM/F/ST/GL/014         Ability to view precautionary steps / safety instructions to be followed   E
                         for executing every work order as per WBSETCL rules and

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 98 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                         regulatory requirements

                         Reports
 PMM/R/ST/GL/001         Ability to generate exception reports - List of works carried out by not    E
                         complying with the defined service and execution standards of
                         WBSETCL
 PMM/R/ST/GL/002         Ability to generate reports confirming to technical, operational,           C
                         regulatory, statutory and other business requirements
 PMM/R/ST/GL/003         Ability to generate zone wise or area wise reports for energy loss,         E
                         outage list, monthly work program, material stock position and line
                         patrolling schedule

                         Sub Process 2: Manage Routine Maintenance
 PMM/F/ST/RM/001         Ability to upload the list of routine maintenance plan on system            C
 PMM/F/ST/RM/002         Ability to view the list of pending routine maintenance plans.              C
 PMM/F/ST/RM/003         Ability to raise maintenance execution orders pending list as SMS           C
                         alerts at defined intervals to concerned officials to assist proactive
                         work plans
 PMM/F/ST/RM/004         Ability to raise the flags to the concerned officials assigned for the      C
                         Routine work orders and Execution orders.
 PMM/F/ST/RM/005         Ability to help reviewing Routine Maintenance Schedules execution           E
                         orders as per geographic locations
 PMM/F/ST/RM/006         Ability to keep track of skill wise location of manpower for assigning      E
                         jobs based on proximity, skill and availability
 PMM/F/ST/RM/007         Ability to allocate online, particular work to concerned department /       E
                         group of personnel / individual
 PMM/F/ST/RM/008         Ability to view job allocations for individual resources                    C
 PMM/F/ST/RM/009         Ability to reallocate field resources as per job requirement both for       C
                         internal Employees of WBSETCL or contract labourers
 PMM/F/ST/RM/010         Ability to view job wise special tools requirement for carrying out an      C
                         execution order
 PMM/F/ST/RM/011         Ability to view the real time location wise material availability           C
 PMM/F/ST/RM/012         Ability to raise requisition to stores for issue of the material required   C
                         for carrying out execution order
 PMM/F/ST/RM/013         Ability to highlight in the requisition, the location wise material         C
                         availability


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 99 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
 PMM/F/ST/RM/014         Ability to send a purchase request to procurement / materials                C
                         department if work needs purchase of material (This should be
                         raised after viewing the availability of the material online)
 PMM/F/ST/RM/015         Ability to upload the receipt of material required for work                  C
 PMM/F/ST/RM/016         Ability to generate a requisition for PTW (Permit To Work) in order to       C
                         isolate equipment for maintenance and forward the same online for
                         Authorised Person’s approval
 PMM/F/ST/RM/017         Ability to receive approvals including PTW online from the Authorised        C
                         Persons
 PMM/F/ST/RM/018         Ability to view all PTW issued / outstanding on a piece of asset or a        E
                         system itself
 PMM/F/ST/RM/019         Ability to capture details of accidents required for further proceedings     C
 PMM/F/ST/RM/020         Ability to share accident related information with HR Management &           C
                         General Administration module for legal requirements
 PMM/F/ST/RM/021         Ability to view past details of accidents along with actions taken           C
 PMM/F/ST/RM/022         Ability to close all work permits issued on a particular asset after         E
                         completion of the job on it and inform about the same to all the
                         concerned Officials online
 PMM/F/ST/RM/023         Ability to record and archive all executed work permits                      D
 PMM/F/ST/RM/024         Ability to update the details of work carried out on a particular job in     E
                         the system
 PMM/F/ST/RM/025         Ability to update the details of material consumed in execution, in the      C
                         Procurement and Materials Management Module
 PMM/F/ST/RM/026         Ability to update reasons for delay in executing a particular                C
                         maintenance job
 PMM/F/ST/RM/027         Ability to graphically depict and manipulate online schedules in the         E
                         form of GANTT charts by multiple variables like period, time, work
                         group , work order relationship, etc
 PMM/F/ST/RM/028         Ability to view the real time location of mobile vans                        E
 PMM/F/ST/RM/029         Ability to raise requisition to concerned official for issue of mobile       E
                         vans
 PMM/F/ST/RM/030         Ability to highlight in the requisition, the location wise availability of   E
                         mobile vans
 PMM/F/ST/RM/031         Ability to upload the receipt of mobile van                                  E
 PMM/F/ST/RM/032         Ability to update information of release of mobile van                       E
 PMM/F/ST/RM/033         Ability to generate PO (Purchase Order) for labour contracts                 E


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 100 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 PMM/F/ST/RM/034         Ability to enter routine testing results into system                      C
 PMM/F/ST/RM/035         Ability to transfer data related to routine testing results to CTAD       C
 PMM/F/ST/RM/036         Ability to transfer data related to routine outage results to ORAS        C
                         Reports
 PMM/R/ST/RM/001         Ability to generate the list of maintenance execution orders received     C
                         for the day / week / month / user defined period
 PMM/R/ST/RM/002         Ability to generate the list of completed maintenance execution           C
                         orders for the day / week / month / user defined period
 PMM/R/ST/RM/003         Ability to generate report on the equipment utilization history and       E
                         statistics of performance
 PMM/R/ST/RM/004         Ability to view the list of pending maintenance execution orders for      C
                         the day / week / month / user defined period
 PMM/R/ST/RM/005         Ability to view the details or reasons for specific pending               E
                         maintenance jobs as a report for user defined period
 PMM/R/ST/RM/006         Ability to calculate the cost of resources utilized for carrying out a    D
                         particular job and generate it as a report
 PMM/R/ST/RM/007         Ability to generate maintenance schedule report                           C
 PMM/R/ST/RM/008         Ability to generate reports for Planned Maintenance Vs Achieved           C
                         Maintenance for all types of maintenance jobs for user defined
                         periods
 PMM/R/ST/RM/009         Ability to generate cost of maintenance report for each equipment /       D
                         group of equipment / types of equipment or user defined sets
 PMM/R/ST/RM/010         Ability to generate Contract Labour Attendance Report                     E
 PMM/R/ST/RM/011         Ability to generate labour requirement report for various maintenance     E
                         works

                         Sub Process 3: Manage Preventive / Predictive Maintenance
 PMM/F/ST/PM/001         Ability to upload the Preventive / Predictive Maintenance Plan for a      C
                         set of equipment / system
 PMM/F/ST/PM/002         Ability to view the Preventive / Predictive Maintenance Plan for a set    C
                         of predefined maintenance equipment / system
 PMM/F/ST/PM/003         Ability to raise alerts in form of SMS to do periodical testing of        C
                         equipment based on certain pre-set parameters (Time based, Meter
                         based, Condition based and Period based)
 PMM/F/ST/PM/004         Ability to review any outages, overhauls or shutdowns planned for         C
                         user defined period

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 101 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
 PMM/F/ST/PM/005         Ability to list and raise the flags to the concerned personnel who are       C
                         allocated the execution orders
 PMM/F/ST/PM/006         Ability to exchange information with system study software for               E
                         carrying out load flow study, sensitivity analysis etc.
 PMM/F/ST/PM/007         Ability to aid investigation of issues and update details of the problem     E
                         specified based on historical information
 PMM/F/ST/PM/008         Ability to allocate resources for carrying out Preventive / Predictive       E
                         Maintenance activity
 PMM/F/ST/PM/009         Ability to maintain detailed history of the equipment to be maintained       C
 PMM/F/ST/PM/010         Ability to receive triggers from the system to do maintenance checks         C
                         on the resources whose warranty period is due for expiry
 PMM/F/ST/PM/011         Ability to view job wise special tools requirement for carrying out an       C
                         execution order
 PMM/F/ST/PM/012         Ability to view the real time location wise material availability from the   C
                         Procurement and Materials Management Module
 PMM/F/ST/PM/013         Ability to raise requisition to stores for carrying out execution order      C
 PMM/F/ST/PM/014         Ability to highlight in the requisition, the location wise material          C
                         availability as tracked in the Procurement and Materials Management
                         Module
 PMM/F/ST/PM/015         Ability to send a purchase request to procurement / materials                C
                         department if work needs purchase of material (This should be
                         raised after viewing the availability of the material online)
 PMM/F/ST/PM/016         Ability to upload the receipt of material required for work                  C
 PMM/F/ST/PM/017         Ability to store history and detailed results of various tests performed     C
                         on an asset
 PMM/F/ST/PM/018         Ability to capture all the Preventive / Predictive Maintenance               E
                         activities carried on an asset. Ability to retrieve these details as and
                         when required for future reference
 PMM/F/ST/PM/019         Ability to generate a requisition for PTW (Permit To Work) in order to       C
                         isolate equipment for maintenance and forward the same online for
                         Authorised Person’s approval
 PMM/F/ST/PM/020         Ability to receive approvals including PTW online from the Authorised        C
                         Persons
 PMM/F/ST/PM/021         Ability to view all PTW issued / outstanding on a piece of asset or a        E
                         system itself
 PMM/F/ST/PM/022         Ability to capture details of accidents required for further proceedings     C
 PMM/F/ST/PM/023         Ability to share accident related information with HR Management &           C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 102 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST BLT   Module   Sub-
                                                                                                       (C/E/D)                             Module
                         General Administration module for legal requirements
 PMM/F/ST/PM/024         Ability to view past details of accidents along with actions taken            C
 PMM/F/ST/PM/025         Ability to close all work permits issued on a particular asset after          E
                         completion of the job on it and inform about the same to all the
                         concerned Officials online
 PMM/F/ST/PM/026         Ability to record and archive all executed work permits                       D
 PMM/F/ST/PM/027         Ability to update reasons for delay in executing a particular                 C
                         maintenance job
 PMM/F/ST/PM/028         Ability to graphically depict and manipulate online schedules in the          E
                         form of GANTT charts by multiple variables like period, time, work
                         group , work order relationship, etc
 PMM/F/ST/PM/029         Ability to view the real time location of mobile vans                         E
 PMM/F/ST/PM/030         Ability to raise requisition to concerned official for issue of mobile        E
                         vans
 PMM/F/ST/PM/031         Ability to highlight in the requisition, the location wise availability of    E
                         mobile vans
 PMM/F/ST/PM/032         Ability to upload the receipt of mobile van                                   E
 PMM/F/ST/PM/033         Ability to update information of release of mobile van                        E
 PMM/F/ST/PM/034         Ability to generate PO (Purchase Order) for labour contracts                  E
 PMM/F/ST/PM/035         Ability to enter testing results into system                                  C
 PMM/F/ST/PM/037         Ability to automatically rearrange Preventive / Predictive                    E
                         Maintenance Schedules as and when the previous activity is
                         accomplished or due to problems like manpower shortage, other
                         unforeseen circumstances, etc
 PMM/F/ST/PM/038         Ability to escalate through a trigger to one’s senior Official if a           D
                         Preventive / Predictive Maintenance activity is not carried out within
                         the specified time frame

                         Reports
 PMM/R/ST/PM/001         Ability to view the list of Preventive / Predictive Maintenance               E
                         activities to be carried out in a specified period as a report
 PMM/R/ST/PM/002         Ability to generate report on the equipment utilization history and           E
                         statistics details of its performance
 PMM/R/ST/PM/003         Ability to generate a comparative report detailing the list of                C
                         Preventive / Predictive Maintenance activities to be carried out and
                         the actual Preventive / Predictive Maintenance activities carried out
                         over a specified period
West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 103 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 PMM/R/ST/PM/004         Ability to view online various reports related with critical equipment      D
                         like reliability centred maintenance report, risk based inspection
                         report, etc
 PMM/R/ST/PM/005         Ability to use details of planned Preventive / Predictive Maintenance       E
                         activities for resource allocation and scheduling
 PMM/R/ST/PM/006         Ability to generate a report of missed out Preventive / Predictive          C
                         Maintenance activities for a specified period
 PMM/R/ST/PM/007         Ability to view as a report the detailed maintenance history of an          C
                         asset on which Preventive / Predictive Maintenance activity was
                         carried out
 PMM/R/ST/PM/008         Ability to view the list of all assets which are due for inspection /       E
                         maintenance based on chronology
 PMM/R/ST/PM/009         Ability to generate a report on common equipment failures based on          D
                         fault codes
 PMM/R/ST/PM/010         Ability to list as a report the MTBF (Mean Time Between Failures)           C
                         and the MTBR (Mean Time Between Repairs) for an item of an asset
                         / equipment
 PMM/R/ST/PM/011         Ability to generate a report with historical data of failures on an asset   E
                         over a set time period
 PMM/R/ST/PM/012         Ability to generate Preventive / Predictive Maintenance Plan and            E
                         Overhaul Plan
 PMM/R/ST/PM/013         Ability to generate an Annual Maintenance Calendar                          E
 PMM/R/ST/PM/014         Ability to generate Preventive / Predictive Maintenance Report of           E
                         Transmission Lines
 PMM/R/ST/PM/015         Ability to generate Preventive / Predictive Maintenance Report of           E
                         Sub-Stations

                         Sub Process 4: Manage Emergency / Breakdown Maintenance
 PMM/F/ST/EBM/001        Ability to receive the details of Transmission Line or Sub-Station          C
                         faults in the database
 PMM/F/ST/EBM/002        Ability to receive inputs regarding breakdowns of any network               C
                         component / equipment capturing severity & criticality
 PMM/F/ST/EBM/003        Ability to aid in investigation of the inputs regarding breakdown           C
                         received and update the details of problem in the database
 PMM/F/ST/EBM/004        Ability to list and raise the flags to the concerned personnel allocated    E
                         for handling the complaint
 PMM/F/ST/EBM/005        Ability to allocate resources for rectifying / replacing network            E

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 104 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                         component / equipment
 PMM/F/ST/EBM/006        Ability to intimate to higher authorities about any component /              E
                         equipment replacement and obtain their approval online
 PMM/F/ST/EBM/007        Ability to view the list of special tools required for handling the inputs   C
                         regarding breakdown
 PMM/F/ST/EBM/008        Ability to check for the availability of material (including network         C
                         component / equipment) in the stores
 PMM/F/ST/EBM/009        Ability to view the real time material availability in the Procurement       C
                         and Materials Management Module
 PMM/F/ST/EBM/010        Ability to send request to the competent authority for procurement of        C
                         equipment
 PMM/F/ST/EBM/011        Ability to request issue of material (including network component /          C
                         equipment) through online to the procurement / material
                         management department with the necessary approvals from the
                         concerned Officials
 PMM/F/ST/EBM/012        Ability to upload the receipt of the material required for work              C
 PMM/F/ST/EBM/013        Ability to update the details about job completion                           C
 PMM/F/ST/EBM/014        Facility to record and update issues if any faced for maintenance            E
                         related jobs
 PMM/F/ST/EBM/015        Ability to detail out steps of work carried out along with resources in      C
                         the database
 PMM/F/ST/EBM/016        Ability to generate a requisition for PTW (Permit To Work) in order to       C
                         isolate equipment for maintenance and forward the same online for
                         Authorised Person’s approval
 PMM/F/ST/EBM/017        Ability to receive approvals including PTW online from the Authorised        C
                         Persons
 PMM/F/ST/EBM/018        Ability to view all PTW issued / outstanding on a piece of asset or a        E
                         system itself
 PMM/F/ST/EBM/019        Ability to capture details of accidents required for further proceedings     C
 PMM/F/ST/EBM/020        Ability to share accident related information with HR Management &           C
                         General Administration module for legal requirements
 PMM/F/ST/EBM/021        Ability to view past details of accidents along with actions taken           C
 PMM/F/ST/EBM/022        Ability to close all work permits issued on a particular asset after         E
                         completion of the job on it and inform about the same to all the
                         concerned Officials online
 PMM/F/ST/EBM/023        Ability to record and archive all executed work permits                      D
 PMM/F/ST/EBM/024        Ability to update reasons for delay in executing a particular                C
West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 105 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                        Priority   SUP   CST BLT   Module   Sub-
                                                                                                        (C/E/D)                             Module
                         maintenance job
 PMM/F/ST/EBM/025        Ability to graphically depict and manipulate online schedules in the           E
                         form of GANTT charts by multiple variables like period, time, work
                         group , work order relationship, etc
 PMM/F/ST/EBM/026        Ability to view the real time location of mobile vans                          E
 PMM/F/ST/EBM/027        Ability to raise requisition to concerned official for issue of mobile         E
                         vans
 PMM/F/ST/EBM/028        Ability to highlight in the requisition, the location wise availability of     E
                         mobile vans
 PMM/F/ST/EBM/029        Ability to upload the receipt of mobile van                                    E
 PMM/F/ST/EBM/030        Ability to update information of release of mobile van                         E
 PMM/F/ST/EBM/031        Ability to generate PO (Purchase Order) for labour contracts                   E
 PMM/F/ST/EBM/032        Ability to enter testing results into system                                   C
 PMM/F/ST/EBM/033        Ability to link the testing results with CTAD                                  C
 PMM/F/ST/EBM/034        Ability to aid in tracking down the cost incurred in breakdown                 D
                         maintenance

                         Reports
 PMM/R/ST/EBM/001        Ability to generate report on the equipment utilization history and            E
                         statistics details of its performance
 PMM/R/ST/EBM/002        Ability to report common equipment / asset failures and repair times           C
                         based on the failure codes
 PMM/R/ST/EBM/003        Ability to generate a report detailing the resources utilized to restore       D
                         breakdowns in a period of time
 PMM/R/ST/EBM/004        Ability to produce statistical report linking the cause of failures and        E
                         the effects of failures
 PMM/R/ST/EBM/005        Ability to generate report detailing MTBF (Mean Time Between                   E
                         Failures) and the MTBR (Mean Time Between Repairs) regarding
                         breakdown
 PMM/R/ST/EBM/006        Ability to report equipment down time and group of equipment down              E
                         time over a period of time including their fault codes
 PMM/R/ST/EBM/007        Ability to generate detailed breakdowns reports and costs associated           E
                         with it
 PMM/R/ST/EBM/008        Ability to generate Emergency /Breakdown Maintenance Report for                E
                         Transmission Lines
 PMM/R/ST/EBM/009        Ability to generate Emergency / Breakdown Maintenance Report for               E


West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 106 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                         Sub-Stations
 PMM/R/ST/EBM/010        Ability to generate a Progress Report and Status of Breakdown                E
                         Maintenance
 PMM/R/ST/EBM/011        Ability to generate reports on emergency / breakdown reasons for             E
                         each equipment / group of equipment / types of equipment for user
                         defined periods

                         Sub Process 5: Manage Statutory Requirement
 PMM/F/ST/SR/001         Ability to flag triggers on the statutory maintenance activities to be       C
                         carried out on certain equipment at specified predetermined period
 PMM/F/ST/SR/002         Ability to view the previous statutory reports prepared on specified         E
                         assets
 PMM/F/ST/SR/003         Ability to use earlier statutory reports as template for preparing new       D
                         reports
 PMM/F/ST/SR/004         Ability to update necessary details in the system after completion of        C
                         statutory maintenance activities

                         Reports
 PMM/R/ST/SR/001         Ability to generate reports as required by statutory authorities for a       E
                         predetermined period on an asset or on an equipment or on a
                         system

                         Process 2: Asset Maintenance
                         Sub Process 1: Maintain Asset and its Performance
 PMM/F/AM/AP/001         Ability to allow user to enter / define / view / modify and classify         C
                         assets using internationally accepted nomenclature codes and/or
                         WBSETCL or regulator defined codes
 PMM/F/AM/AP/002         Ability to classify / store / retrieve / update details about assets based   E
                         on
                         1) Hierarchy of asset in the system
                         2) Region in which it is present
                         3) Location where it is present
 PMM/F/AM/AP/003         Ability to develop and maintain a location based Grid network for            E
                         Asset mapping
 PMM/F/AM/AP/004         Ability to classify the locations with sub classification and                C
                         specifications for an asset
 PMM/F/AM/AP/005         Ability to associate a single location with single or multiple assets        C
West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 107 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 PMM/F/AM/AP/006         Ability to graphically display a productive unit hierarchy displaying the   E
                         parent and child relationship in the system
 PMM/F/AM/AP/007         Ability to associate assets into hierarchical or network systems (each      C
                         sub location can have one parent for hierarchical system and
                         multiple parents for network systems
 PMM/F/AM/AP/008         Ability to modify location hierarchies by moving branches from one          C
                         parent to another parent
 PMM/F/AM/AP/009         Ability to move the asset from one productive unit of the hierarchy to      E
                         the other along with all the details of the asset
 PMM/F/AM/AP/010         Ability to keep track of history of location changes done on an asset       D
                         or a part of the system
 PMM/F/AM/AP/011         Ability to track the location of asset as it is moved between stores,       C
                         repair shops and vendors
 PMM/F/AM/AP/012         Ability to classify assets as operating assets and in-store assets          C
 PMM/F/AM/AP/013         Ability to search for a particular asset by providing minimal criteria of   E
                         the same
 PMM/F/AM/AP/014         Ability to graphically locate and display / map equipment / asset           D
                         meeting a specific criteria
 PMM/F/AM/AP/015         Ability to store all the details about the asset like Purchase Details,     C
                         Vendor Details and their Recommendations, Expiry Details, Warranty
                         Details, Name Plate Details, Technical and Engineering Details, etc
 PMM/F/AM/AP/016         Ability to access detail information of Asset from the Procurement          E
                         and Materials Management Module
 PMM/F/AM/AP/017         Ability to assign inventory to GL by a respective account code and          C
                         cross reference of an asset / component / equipment to the Financial
                         and Accounting Management Module
 PMM/F/AM/AP/018         Ability to define and retrieve an asset by specifying a problem class       C
                         or a problem cause with links to its current location
 PMM/F/AM/AP/019         Ability to track life-to-death accountability for assets                    E
 PMM/F/AM/AP/020         Ability to allow / disallow multiple asset grouping and ungrouping          C
 PMM/F/AM/AP/021         Ability to allow multiple level grouping / hierarchy of assets (e.g. A      C
                         transformer might belong to network connectivity hierarchy and also
                         a part of geographically oriented hierarchy)
 PMM/F/AM/AP/022         Ability to roll-up maintenance costs across hierarchical systems, sub       D
                         systems, and locations
 PMM/F/AM/AP/023         Ability to maintain real-time information associated with                   C
                         lines/equipments

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 108 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 PMM/F/AM/AP/024         Ability to generate reports by assimilating the data manually logged       C
                         in from control-room registers
 PMM/F/AM/AP/025         Ability to record the asset usage statistics                               E
 PMM/F/AM/AP/026         Ability to define asset criticality factor for fault and maintenance       E
                         management
 PMM/F/AM/AP/027         Ability to define failure classes and failure hierarchies to record        E
                         equipment problems for immediate analysis
 PMM/F/AM/AP/028         Ability to maintain a track for reasons of asset failure (Root Cause       E
                         Failure Analysis)
 PMM/F/AM/AP/029         Ability to exchange information for system study for maintenance           E
                         planning purpose
 PMM/F/AM/AP/030         Ability to view & update records related to any environmental issues       D
                         or regulations to be followed in maintaining the asset
 PMM/F/AM/AP/031         Ability to record and maintain useful life of equipment for the purpose    C
                         of repair and replace decisions along with the previous history of the
                         equipments
 PMM/F/AM/AP/032         Ability to maintain asset manuals, technical drawings, operating           E
                         instructions, safety instructions, schematics in a document library
                         and ability to retrieve as and when required
 PMM/F/AM/AP/033         Ability to view the warranty details of an asset by any authorised user    C
                         with ease
 PMM/F/AM/AP/034         Ability to check whether the asset is still under the period of warranty   E
                         before issue of a work order. Ability to auto triggers and in turn pop
                         up warning to user to take necessary action
 PMM/F/AM/AP/035         Ability to track & locate the real estate / land assets pertaining to      C
                         WBSETCL

                         Reports
 PMM/R/AM/AP/001         Ability to retrieve details about the performance of an equipment over     E
                         a period of time
 PMM/R/AM/AP/002         Ability to generate a report on the asset usage statistics such as         E
                         operating hours, number of operations, etc against the standard
                         conditions
 PMM/R/AM/AP/003         Ability to generate a report detailing the outage hours of an              E
                         equipment or an asset over a period of time
 PMM/R/AM/AP/004         Ability to generate a report on the operational statistics of an asset     E
                         like Mean Time Between Failures, etc

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 109 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                        Priority   SUP   CST BLT   Module   Sub-
                                                                                                        (C/E/D)                             Module
 PMM/R/AM/AP/005         Ability to list a report detailing the idle assets in a location in specific   D
                         period of time
 PMM/R/AM/AP/006         Ability to generate report on an asset based on user defined criteria          C
                         like asset class, location, etc

                         Sub Process 2: Manage BOM / Tools / Spares
 PMM/F/AM/BTS/001        Ability to maintain the list of parts of equipment. Ability to maintain        C
                         the details of real time quantities of parts available in the stores
 PMM/F/AM/BTS/002        Ability to maintain history of changes to part list of an equipment            C
 PMM/F/AM/BTS/003        Ability to maintain the drawings of equipment parts along with the             E
                         recent changes or modifications done on it. Ability to maintain details
                         of individuals who made modifications for reference
 PMM/F/AM/BTS/005        Ability to review the tools and equipment available                            E
 PMM/F/AM/BTS/006        Ability to set the ROL (Re Order Level) and ROQ (Re Order                      C
                         Quantity) of various spares required for the equipment
 PMM/F/AM/BTS/007        Ability to notify to the concerned personnel once the spares’ count            C
                         reaches ROL (Re Order Level)
 PMM/F/AM/BTS/008        Ability to send reminders to the concerned Officials who are in                E
                         possession of tools if they do not provide the tools beyond the time
                         limits allocated to them
 PMM/F/AM/BTS/009        Ability to escalate the issue to higher Officials if the tools are not         C
                         received from the concerned even after sending them the reminders

                         Reports
 PMM/R/AM/BTS/001        Ability to generate a report detailing the list of tools and tackles           C
                         available with various Sub-Stations / Sub-Area Offices, etc at any
                         point of time

                         Sub Process 3: Cost Control of Assets
 PMM/F/AM/CA/001         Ability to automatically integrate an asset with the General Ledger,           C
                         Accounts Payable, Accounts Receivable, Project Management and
                         Budget of the financial system through an unique account code
 PMM/F/AM/CA/002         Ability to display detailed description about the account code                 C
                         assigned to the asset or equipment to the concerned Official
 PMM/F/AM/CA/003         Facility to capture information about resources such as description of         D
                         work, unit, location and other fields as required


West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 110 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 PMM/F/AM/CA/004         Ability to update the standard labour / Contractor rates for a            E
                         particular work to be done
 PMM/F/AM/CA/005         Ability to list the total cost incurred due to internal labour while      C
                         carrying out a maintenance activity on an asset. This will include both
                         directly entered labour hours and labour overheads
 PMM/F/AM/CA/006         Facility to allow manual keying in of minor project expenses like         E
                         transport, petty cash, etc
 PMM/F/AM/CA/007         Ability to drill down costs from projects to source transactions          C
 PMM/F/AM/CA/008         Ability to break down project cost by resource type                       C
 PMM/F/AM/CA/009         Ability to track project expenditures and compare it against the          C
                         budget allocations
 PMM/F/AM/CA/010         Ability to raise a trigger if the actual expenditure has exceeded         E
                         budgeted allocation
 PMM/F/AM/CA/011         Ability to list the total cost incurred due to usage of equipment or      C
                         tools during work
 PMM/F/AM/CA/012         Ability to list the total cost incurred due to work performed by a        C
                         Contractor
 PMM/F/AM/CA/013         Ability to approve the work performed by the Contractor by the            E
                         concerned Official before payment of dues to them by the finance
                         department
 PMM/F/AM/CA/014         Ability to establish costing limitations against a piece of asset /       E
                         equipment or a productive unit
 PMM/F/AM/CA/015         Ability to capture cost expenditure against an asset including            C
                         procurement, maintenance and disposal
 PMM/F/AM/CA/016         Ability to track asset expenditures and evaluate this against the         E
                         budget allocations
 PMM/F/AM/CA/017         Ability to track costs / expenditures against an individual asset or a    C
                         defined group of assets
 PMM/F/AM/CA/018         Ability to estimate cost to be incurred for a maintenance activity and    C
                         send it to work order management system for invoice generation
 PMM/F/AM/CA/019         Facility to allow the user to project the cash flow for a user defined    C
                         time period
 PMM/F/AM/CA/020         Allow changes in project expenditures and aid in preparation of           C
                         revised cash flows
 PMM/F/AM/CA/021         Ability to roll all work order costs to the proper asset                  E
 PMM/F/AM/CA/022         Ability to maintain cost history by location                              E
 PMM/F/AM/CA/023         Ability to generate Sub-Station wise material allotment                   E
West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 111 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 PMM/F/AM/CA/024         Ability to generate Purchase Orders and track their status                E

                         Reports
 PMM/R/AM/CA/001         Ability to display as a report all the maintenance cost incurred during   E
                         the life of an asset including the labour, material and Contractor
                         costs, etc
 PMM/R/AM/CA/002         Ability to simulate the life cycle maintenance cost for an item of        D
                         equipment when different operational conditions and maintenance
                         strategies are entered as parameters
 PMM/R/AM/CA/003         Ability to generate report detailing the total internal labour cost       E
                         incurred due to maintenance of an asset / equipment or a cost centre
 PMM/R/AM/CA/004         Ability to generate report detailing the total external labour cost       E
                         incurred due to maintenance of an asset / equipment or a cost centre
 PMM/R/AM/CA/005         Ability to generate report detailing the total equipment usage cost       E
                         incurred due to maintenance of an asset / equipment or a cost centre
 PMM/R/AM/CA/006         Ability to generate report for material requirement of decentralised      E
                         items
 PMM/R/AM/CA/007         Ability to generate report for material requirement for centrally         E
                         purchased items




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 112 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.2   Project Planning & Management
 Requirement Id          Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                     (C/E/D)                               Module
 Core Process            Project Planning
                         Project Planning consists of the following sub processes: Initiation
                         Cost Estimation
                         Scheduling
 Sub-Process Name        Initiation
 Functional
 Requirements
 PPM/F/PP/PI/001         Ability to provide planning & engineering support being a repository of     C
                         documents & data like:
                          - Existing Power Map and Single Line Diagrams
                          - Data on loading of all existing transformers & lines
                          - Topo sheets (for lines)
                          - Information on upcoming generation capacities
                          - Information on upcoming industries
                          - Government & regulatory information
                          - Land Utilization Plan
                          - Structure Layout Diagrams
                          - Technical specifications
                          - Risk & effective mitigation strategies
                          - Previous projects information
                          - Learning from other projects
                          - Open access applications
                          - Land information (availability, ownership, cost, etc.)
                          - Other historical information, etc.
 PPM/F/PP/PI/002         Ability to support attachments such as drawings, specifications,            C
                         instructions etc., in formats such as PDF, CAD, DXF, Visio, text/flat
                         files, PPT, XLS, DOC, RTF, TIF, GIF, JPEG, GIS output /reports etc.
 PPM/F/PP/PI/003         Ability to integrate with existing MS Excel / Access based MI-Power         E
                         output on system analysis and load forecasting
 PPM/F/PP/PI/004         Ability to integrate with existing MS Excel based Cost Benefit Analysis     E
                         & Scheme Prioritization model

 PPM/F/PP/PI/005         Ability to issue circular for getting capital works inputs from concerned   C
                         departments


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 113 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST   BLT   Module   Sub-
                                                                                                    (C/E/D)                               Module
 PPM/F/PP/PI/006         Ability consolidate all inputs of capital works                            C

 PPM/F/PP/PI/005         Ability to highlight total plan budgets based on approved capital          C
                         budget for the year
 PPM/F/PP/PI/006         Ability to identify projects to be executed each year based on total       C
                         plan budgets and budgetary constraints (communicating with finance
                         department and follow an iterative process to prioritize works)
 PPM/F/PP/PI/007         Ability to allow updation of all information                               C
 PPM/F/PP/PI/008         Ability to store details of:                                               C
                          - Board/ Board Committee/ CMD/ Director approval
                          - Regulatory approval
                          - Funding agency approval and tie-up details
 PPM/F/PP/PI/009         Ability to store details of statutory clearances, e.g. forest clearance,   C
                         clearance from aviation authority, etc.
 PPM/F/PP/PI/010         Ability to record information on land acquisition process (approvals       C
                         required, action taken, status, reasons for delay, way forward, etc.)
 PPM/F/PP/PI/011         Ability to create unique project code (for indexing & categorizing) and    C
                         profile - Name, location, type (substation/ line), capacity, mode of
                         funding, technical details, financial details, etc.
 PPM/F/PP/PI/012         Ability to allow hierarchy based approval at pre-defined stages of new     C
                         projects / schemes
 PPM/F/PP/PI/013         Ability to send notification to concerned accountable persons              C
 PPM/F/PP/PI/014         Ability to define project related check-list / steps and issue alert for   C
                         deviation/non-compliance
 PPM/F/PP/PI/015         Ability to assign project owner / manager and other accountable            C
                         person(s)
 PPM/F/PP/PI/016         Ability to incorporate security measures, to limit changes by project      C
                         owner / manager to only their respective projects
 PPM/F/PP/PI/017         Ability to index, record, capture and track every single document (file)   C
                         associated with the project in Project Control Folder
 Reporting
 Requirements
 PPM/R/PP/PI/001         Ability to generate proposals for new projects / schemes for approval      C
                         by relevant authority
 PPM/R/PP/PI/002         Ability to generate report on prioritised list of schemes to be            C
                         undertaken based on Load Flow Study results, cost benefit analysis
                         and budgetary constraints

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 114 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
 PPM/R/PP/PI/003         Ability to generate Investment Appraisal Document                             C
 PPM/R/PP/PI/004         Ability to generate Preliminary and Detailed Project report for new           C
                         projects / schemes for approval by relevant authority
 PPM/R/PP/PI/005         Ability to generate report on the current status of new proposals             C
 PPM/R/PP/PI/006         Ability to generate approval certificates                                     C
 PPM/R/PP/PI/007         Ability to generate report on status of clearances for each project           C
 PPM/R/PP/PI/008         Ability to generate report on status of land acquisition with reasons for     C
                         delay
 PPM/R/PP/PI/009         Ability to generate reports confirming to technical, operational,             C
                         regulatory, statutory and other business requirements
 Sub-Process Name        Cost Estimation
 Functional
 Requirements
 PPM/F/PP/CE/001         Ability to maintain database of vendors and standard rates including          C
                         labour rates
 PPM/F/PP/CE/002         Ability to allow updation of standard rates periodically                      C
 PPM/F/PP/CE/003         Ability to take user input for creation of Bill of Materials (BOM) and Bill   C
                         of Quantities (BOQ)
 PPM/F/PP/CE/004         Ability to maintain database of macroeconomic parameters                      C
 PPM/F/PP/CE/005         Ability to maintain IEEMA price variation database                            C
 PPM/F/PP/CE/006         Ability to allow updation of existing databases                               C
 PPM/F/PP/CE/007         Ability to estimate costs based on standard rates and BOM / BOQ               C

 PPM/F/PP/CE/008         Ability to revise cost estimates, if required, during execution by            C
                         appropriate authority
 Reporting
 Requirements
 PPM/R/PP/CE/001         Ability to generate report on BOM/ BOQ                                        C
 PPM/R/PP/CE/002         Ability to generate report on cost estimates for particular projects /        C
                         scheme
 PPM/R/PP/CE/003         Ability to generate reports confirming to technical, operational,             C
                         regulatory, statutory and other business requirements
 PPM/R/PP/CE/004         Ability to generate report on revised cost estimates during execution         C
 Sub-Process Name        Scheduling
 Functional

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 115 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
 Requirements
 PPM/F/PP/SCH/001        Ability to define resource (including manpower) allocation in a given         C
                         timeframe, to ensure optimal usage
 PPM/F/PP/SCH/002        Ability to create and revise (including splitting, stretching & crashing of   E
                         activities) pre-award schedule
                          - Timeline for finalization of specifications
                          - NIT preparation and publication
                          - Bid evaluation timelines
                          - Approval from appropriate authority
                          - Contract award date, etc.
 PPM/F/PP/SCH/003        Ability to integrate with industry standard project management                C
                         software applications such as Primavera / Project Scheduler / MS
                         Projects etc. for developing detailed Project Execution Plan
 PPM/F/PP/SCH/004        Ability to define a project with work breakdown structure, key                C
                         milestones
 PPM/F/PP/SCH/005        Ability to create ad-hoc projects, where a work break down structure is       C
                         not required
 PPM/F/PP/SCH/006        Ability to define milestones with categorizations like HOLD point,            C
                         CHECK point, etc., required actions at the milestones, and authority
                         responsible for action
 PPM/F/PP/SCH/007        Ability to restrict/allow progress based on completion of required            C
                         actions at HOLD point, CHECK point, etc.
 PPM/F/PP/SCH/008        Ability to link between projects, activities and tasks                        C
 PPM/F/PP/SCH/009        Ability to schedule payments against key milestones                           C
 PPM/F/PP/SCH/010        Ability to change individual task completion dates, which would reflect       C
                         changes in overall project milestone dates
 Reporting
 Requirements
 PPM/R/PP/SCH/001        Ability to generate report on key project milestones and scheduled            C
                         payments
 PPM/R/PP/SCH/002        Ability to generate report on estimated time based expenditure on             C
                         each project / scheme
 PPM/R/PP/SCH/003        Ability to generate report on critical paths in projects                      C
 PPM/R/PP/SCH/004        Ability to generate reports confirming to technical, operational,             C
                         regulatory, statutory and other business requirements
 Core Process            Project Management
                         Project Management consists of the following sub-processes:

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 116 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
                         Execution
                         Monitoring
                         Project Accounting
 Sub-Process Name        Execution
 Functional
 Requirements
 PPM/F/PM/EX/001         Ability to break projects into activities, sub-activities indicating          C
                         milestones with commonly used methods such as PERT and CPM
 PPM/F/PM/EX/002         Ability to record vendor drawings & design documents, user manuals            C
                         with all dates of submission, approval/ rejection, etc.
 PPM/F/PM/EX/003         Ability to register information on inspection calls (date of invitation and   C
                         carrying out)
 PPM/F/PM/EX/004         Ability to store MICC-cum-DI, post inspection                                 C
 PPM/F/PM/EX/005         Ability to track/ record "Issue Slip" by the designated authority to allot    C
                         materials to be issued by the store for works at desired location
 PPM/F/PM/EX/006         Ability to record the status of every item in the BOM (order & delivery       C
                         status)
 PPM/F/PM/EX/007         Ability to integrate with Material Management system to view real time        C
                         information on status of delivery of materials related to greenfield /
                         brownfield construction projects
 PPM/F/PM/EX/008         Ability to record the status of civil construction and erection               C
 PPM/F/PM/EX/009         Ability to record and track quality deviations                                C
 PPM/F/PM/EX/010         Ability to reconcile quality check against manufacturing quality plans        C
                         and field quality plans
 PPM/F/PM/EX/011         Ability to record financial progress status with detailed break-up            C
 PPM/F/PM/EX/012         Ability to record physical progress status with detailed break-up             C
 PPM/F/PM/EX/013         Ability to record all communications with local administration                C
                         authorities
 PPM/F/PM/EX/014         Ability to record status of progress on other services to be provided by      E
                         vendor viz. training
 PPM/F/PM/EX/015         Ability to record completion of each activity, leading to the overall         C
                         commissioning of project
 PPM/F/PM/EX/016         Ability to track deliverables against individual vendors / sub-vendors        C
 PPM/F/PM/EX/017         Ability to define contract closing related check-list / steps and issue       C
                         alert for deviation / non-compliance
 PPM/F/PM/EX/018         Ability to setup a billing plan, that allows the release of payments upon     C


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 117 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
                         achieving set milestones
 PPM/F/PM/EX/019         Ability to records 'difficulties' during execution and maintain 'difficulty   C
                         register'
 PPM/F/PM/EX/020         Ability to generate alert on 'warranty' expiration                            C
 PPM/F/PM/EX/021         Ability to create note on 'warranty' extension                                C
 PPM/F/PM/EX/022         Ability to record and track quantity deviations and store requisition for     C
                         such variations after approval from competent authority
 PPM/F/PM/EX/023         Ability to record details of excess materials not utilized in the project     C
                         and sent to stores after commissioning
 PPM/F/PM/EX/024         Ability to record insurance details like premium payment, claims made         C
                         if any
 PPM/F/PM/EX/025         Ability to create note on "Time Extension" approval with LD or without        C
                         LD
 PPM/F/PM/EX/026         Ability to calculate Liquidated Damage based on user defined                  C
                         parameters
 PPM/F/PM/EX/027         Ability to define pre-commissioning check-list / steps and issue alert        C
                         for deviation/non-compliance
 PPM/F/PM/EX/028         Ability to support web based recording of Contract Closing formats            C
 PPM/F/PM/EX/029         Ability to record status of clearance given by Electrical inspector,          C
                         PTCC
 PPM/F/PM/EX/030         Ability to record receipt of                                                  C
                         - As built drawings
                         - Other drawings
                         - O&M manuals etc
 PPM/F/PM/EX/031         Ability to issue and store "Taking Over" certificate                          C
 PPM/F/PM/EX/032         Ability of generate alert on non-compliance to contract closing process       C
                         (submission of drawings, documents and other requirements)
 PPM/F/PM/EX/033         Ability to generate Contract Closing Certificate                              C
 PPM/F/PM/EX/034         Ability to generate alert on 'CPG' expiration                                 C
 PPM/F/PM/EX/035         Ability to create note on 'CPG' extension                                     C
 PPM/F/PM/EX/036         Ability to record and track Bank Guarantee information                        C
 PPM/F/PM/EX/037         Ability to generate alert on Bank Guarantee expiration                        C
 PPM/F/PM/EX/038         Ability to generate note on Bank Guarantee                                    C
                         extension/encashment/return
 PPM/F/PM/EX/039         Ability to allow hierarchy based approval for notes initiated                 C
 PPM/F/PM/EX/040         Ability to generate contract closure certificates                             C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 118 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                     (C/E/D)                               Module
 PPM/F/PM/EX/041         Ability to notify all appropriate personnel, that a project is closed       C
 PPM/F/PM/EX/042         Ability to provide security measures, to ensure that the project closure    C
                         is done by authorized personnel only
 PPM/F/PM/EX/043         Ability to record commissioning status                                      C
 PPM/F/PM/EX/044         Ability to record delay in commissioning as per scheduled target date       C
                         as per LoA
 Reporting
 Requirements
 PPM/R/PM/EX/001         Ability to generate customized LoA/ PO                                      C
 PPM/R/PM/EX/002         Ability to generate MICC-cum-DI formats for issuance at inspection          E
                         spot
 PPM/R/PM/EX/003         Ability to create note on quality deviations approval                       C
 PPM/R/PM/EX/004         Ability to create note on quantity deviations approval                      C
 PPM/R/PM/EX/005         Ability to generate material reconciliation statement                       C
 PPM/R/PM/EX/006         Ability to generate status report on each activity at any particular time   C
 PPM/R/PM/EX/007         Ability to generate status report on:                                       C
                         - Each project
                         - Each vendor & sub-vendor
                         - Projects started/ scheduled to end (as per LoA) in particular financial
                         year
                         - Projects funded by particular funding agency
                         - Type of project (Greenfield/ Brownfield/ Renovation & Modernization
                         and lines/ substations/ bays/ transformer/ augmentation), etc.
 PPM/R/PM/EX/008         Ability to generate status report on clearance given by Electrical          C
                         inspector, PTCC
 PPM/R/PM/EX/009         Ability to generate reports confirming to technical, operational,           C
                         regulatory, statutory and other business requirements
 Sub-Process Name        Monitoring
 Functional
 Requirements
 PPM/F/PM/MO/001         Ability to give project owners / managers & project teams web-based         C
                         access to real-time business-critical project data to make timely,
                         informed decisions
 PPM/F/PM/MO/002         Ability to have a central tracking system that enables project teams to     C
                         record, assign, & resolve issues and capture related risks pertaining
                         to project.
 PPM/F/PM/MO/003         Ability to support web based recording of project monitoring formats        C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 119 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                     (C/E/D)                               Module
                         submitted by vendors in the monthly meeting
 PPM/F/PM/MO/004         Ability to monitor estimates versus actual:                                 C
                          - Time for completion of each activity/ task
                          - Payments vis-à-vis milestones
                          - Use of resources, etc.
 PPM/F/PM/MO/005         Ability to monitor project, resource wise, timeline wise, department        C
                         wise and funding agency wise
 PPM/F/PM/MO/006         Ability to monitor actual project expenditure vis-à-vis LoA cost            C
 PPM/F/PM/MO/007         Ability to monitor all projects consolidated, individual projects and       C
                         individual tasks
 PPM/F/PM/MO/008         Ability to define project based key performance indicators to identify      C
                         risks, under performing projects and monitor project status
 PPM/F/PM/MO/009         Ability to track every drawing submissions, inspection calls, etc. in the   C
                         project and trace who is the current owner of the file / document, for
                         how long and why
 PPM/F/PM/MO/010         Ability to carryout resource tracking across projects                       C
 PPM/F/PM/MO/011         Ability to record delay in activities attributed to externalities (RoW      C
                         issues, Legal cases etc.)
 PPM/F/PM/MO/012         Ability to record key issues raised by vendors in the monthly meeting       C
                         and their resolution status
 PPM/F/PM/MO/013         Ability to develop what-if modelling scenarios to understand the            C
                         impact of trade-offs and evaluate strategies to mitigate risk for
                         projects / schemes
 PPM/F/PM/MO/014         Ability to record and monitor data on accidents during project              C
                         execution
 PPM/F/PM/MO/015         Ability to store baseline and revised plans                                 C
 PPM/F/PM/MO/016         Ability to capture all the project management activities for the entire     C
                         cycle of construction projects i.e. from the point of proposal of a new
                         project to final testing & commissioning of the project.
 PPM/F/PM/MO/017         Ability to display current total and accumulated costs in terms of          C
                         actual, capitalized, future commitments etc.
 PPM/F/PM/MO/018         Ability to generate alerts for delay in starting / completion major         C
                         activities / milestones (post and anticipatory)
 PPM/F/PM/MO/019         Ability to generate alerts for delay in payments                            C
 PPM/F/PM/MO/020         Ability to record actual completion date                                    C
 PPM/F/PM/MO/021         Ability to record financial implication due to time overrun                 C
 PPM/F/PM/MO/022         Ability to record of results of safety audit                                C
West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 120 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST   BLT   Module   Sub-
                                                                                                   (C/E/D)                               Module
 PPM/F/PM/MO/023         Ability to maintain a comprehensive project database to capture the       C
                         data pertaining to all aspects of projects
 Reporting
 Requirements
 PPM/R/PM/MO/001         Ability to display project activities in Gantt charts, pie charts,        C
                         histograms, tables, etc. illustrating ‘actual’ to ‘originally planned’
                         projects progress in-terms of schedule and cost
 PPM/R/PM/MO/002         Ability to export relevant project data into MS Excel for relevant        C
                         reporting and analysis.
 PPM/R/PM/MO/003         Ability to generate pre-customized report formats corresponding to the    C
                         requirements of various external entities like WBERC, CEA, GoWB &
                         GoI
 PPM/R/PM/MO/004         Ability to generate pre-customized report formats corresponding to the    C
                         requirements of various funding agencies like JICA, PFC, REC, etc
 PPM/R/PM/MO/005         Ability to generate report on project percentage completed status         C
                         (financial as well as physical) based on work to date
 PPM/R/PM/MO/006         Ability to generate report on delays due to externalities                 C
 PPM/R/PM/MO/007         Ability to generate report on safety audit during construction phase      C
 PPM/R/PM/MO/008         Ability to generate reports confirming to technical, operational,         C
                         regulatory, statutory and other business requirements
 Sub-Process Name        Project Accounting
 Functional
 Requirements
 PPM/F/PM/PA/001         Ability to record information on payment terms, milestones, etc.          C
 PPM/F/PM/PA/002         Ability to store / record invoice from vendors                            C
 PPM/F/PM/PA/003         Ability to integrate with Material Management system to view real time    C
                         information on status of delivery of materials against unique project
                         codes
 PPM/F/PM/PA/004         Ability to record information of physical progress against unique         C
                         project codes
 PPM/F/PM/PA/005         Ability to review completeness / correctness of invoice with respect to   C
                         payment terms, value, approved variations (price/quantity) if any,
                         progress certification etc. and certify completion of milestone
 PPM/F/PM/PA/006         Ability to approve invoice and send information to Corporate Finance      C
                         for payments (hierarchy based approval)
 PPM/F/PM/PA/007         Ability to integrate with Financial Management system to view real        C
                         time information on status of payments against unique project codes

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 121 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
                         and invoice number
 PPM/F/PM/PA/008         Ability to maintain payment records for the duration of the project           C
                         against unique project codes
 PPM/F/PM/PA/009         Ability to highlight and correct errors, if detected in project               C
                         management with proper notifications and authorization controls
 PPM/F/PM/PA/010         Ability to transfer data from Capital Work in Progress to completed           C
                         capital works
 PPM/F/PM/PA/011         Ability to transfer data relating to completed capital works to the Fixed     C
                         Assets system.
 PPM/F/PM/PA/012         Ability to record Direct purchasing of goods and services (purchase           C
                         orders; goods received notes etc for goods and services which do not
                         pass through the stores system) through the Purchasing system
 PPM/F/PM/PA/013         Ability to integrate with Standard accounting journals for areas such         C
                         as interest capitalization and overheads, transportation, etc
 PPM/F/PM/PA/014         Ability to reflect inflation in project costs                                 C
 Reporting
 Requirements
 PPM/R/PM/PA/001         Ability to generate reports on current accumulated cost of a project          C
                         vis-à-vis estimated cost
 PPM/R/PM/PA/002         Ability to categorize and generate report on cost incurred in all             C
                         projects in a particular year
 PPM/R/PM/PA/003         Ability to categorize and generate report on costs incurred in all            C
                         projects supported by a particular funding agency
 PPM/R/PM/PA/004         Ability to generate cash flow reports on monthly, quarterly, yearly           C
                         basis or as defined by user
 PPM/R/PM/PA/005         Ability to categorize and generate report on cost incurred in all             C
                         projects w.r.t. other details like substation or line projects, greenfield/
                         brownfield projects, etc.
 PPM/R/PM/PA/006         Ability to generate report on budgeted cost of a project (against each        C
                         unique code) vis-à-vis actual cost on a quarterly basis for capital
                         budget monitoring
 PPM/R/PM/PA/007         Ability to generate reports confirming to technical, operational,             C
                         regulatory, statutory and other business requirements
 Sub-Process Name        General
 Functional
 Requirements
 PPM/F/PM/GE/001         Ability to interface with WBSETCL’s other modules like Financial and          C

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 122 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST   BLT   Module   Sub-
                                                                                                    (C/E/D)                               Module
                         Accounting Management Module, HR Management and General
                         Administration Module, Procurement and Materials Management
                         Module and Assets / Maintenance Management
 PPM/F/PM/GE/002         Ability to receive work orders from Procurement and Materials              C
                         Management Module
 PPM/F/PM/GE/003         Ability to record Direct purchasing of goods and services (purchase        C
                         orders; goods received notes etc for goods and services which do not
                         pass through the stores system) through the Purchasing system
 PPM/F/PM/GE/004         Ability to transfer final costs to general ledger only on project          C
                         completion certification.
 PPM/F/PM/GE/005         Ability to index project cost codes to relevant general ledger account.    C
 PPM/F/PM/GE/006         Ability to interface with existing in-house software like CTAD for entry   C
                         of asset data after commissioning
 PPM/F/PM/GE/007         Ability to prevent processing of further transactions against completed    C
                         projects
 PPM/F/PM/GE/008         Ability to send SMS alerts to concerned officials at defined milestones    D
                         for actions to be taken (e.g. payments) and deviations from schedules
                         (e.g. time overrun in control building erection)
 Reporting
 Requirements
 PPM/R/PM/GE/001         Ability to meet process/reporting requirements of approved                 C
                         documents like SOP, Maintenance Schedule, Safety Manual, TSPP,
                         Procurement Policy & Procedures, Budget Policy & Procedures,
                         Standard project reporting formats
 PPM/R/PM/GE/002         Ability to provide necessary information to populate predefined            C
                         Balanced Score Cards for monitoring of Key Performance Indicators
                         for Planning, Engineering and Project function




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 123 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.3   Procurement & Materials Management
 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 Business Process        Material Management
                         Material Management Process consists of the following core
                         processes:
                         Inventory Management
                         Procurement
 Core Process            Inventory Management
                         Inventory Management consists of the following sub processes:
                         Material Records Management (Material Master)
                         Manage Inventory
                         Material Requirements Planning
                         Goods Receipt
                         Goods Issue
                         Inter-Store Transfer
                         Store Return
                         Material Disposal
                         Physical Inventory Verification
                         Integration with Third Party Applications
 Sub-Process Name        Material Records Management (Material Master)
 Functional
 Requirements
 MM/F/INV/MRM/001        Ability to record and maintain item master list with availability of      C
                         material number/code/part code as primary identifier for various
                         material types including spares and consumables
 MM/F/INV/MRM/002        Ability to generate material code automatically for item entry to item    E
                         master as well as support manual entry
 MM/F/INV/MRM/003        Ability to support alphanumeric material codes                            C
 MM/F/INV/MRM/004        Ability to capture detailed material information including the            C
                         categories of data to support core material management transactions
                         like goods receipt, goods issue etc.
                         (1) basic data like Material No, Item Description, UoM, status, origin,
                         type, conversion factors, ownership details etc.
                         (2) inventory management data i.e. material history, MRP data, ABC
                         classification, inventory location, safety stock, ROL etc.
                         (3) purchasing data i.e. purchase rule, tax/duties rule, ordering batch
                         size etc
                         (4) costing data i.e. standard price, moving average price etc.
West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 124 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 MM/F/INV/MRM/005        Ability to support item groups or categorization of material into           C
                         material groups, type and location etc
 MM/F/INV/MRM/006        Ability to support approval workflow and automatically trigger material     C
                         data authorization upon material data entry
 MM/F/INV/MRM/007        Ability to modify material details and resubmit for approval                E
 MM/F/INV/MRM/008        Ability to track material authorization status pre and post approval        E
 MM/F/INV/MRM/009        Ability to track changes made to material record with details of            C
                         changes made, changing entity and approver of changes
 MM/F/INV/MRM/010        Ability to reject material record and update material record status with    E
                         reasons
 MM/F/INV/MRM/011        Ability to record whether material is moving or non-moving or               C
                         obsolete delete a material record which are non-moving, obsolete
 MM/F/INV/MRM/012        Ability to link material to vendor / supplier details                       E
 MM/F/INV/MRM/013        Availability of search functionality based on material numbers, wild        C
                         card entries, partial item description, shelf life, warranty period,
                         specifications, etc
 MM/F/INV/MRM/014        Ability to display partial or full material master information to users     C
                         across functional areas and restrict display of all information based
                         on user roles/display authorization levels
 MM/F/INV/MRM/015        Ability to support multiple Units of Measure(UoM) for an item               E
 MM/F/INV/MRM/016        Ability to create catalogues for different material types, spares and       E
                         miscellaneous items
 MM/F/INV/MRM/017        Ability to capture details regarding insurance of the materials             E
 Reporting
 Requirements
 MM/R/INV/MRM/001        Ability to generate detailed item wise report of material information       C
 MM/R/INV/MRM/002        Ability to generate report on revaluation materials and display             C
                         valuation history
 MM/R/INV/MRM/003        Ability to generate report on material performance e.g. material            C
                         history report, material blacklist report, damage during warranty
                         period
 MM/R/INV/MRM/004        Ability to generate material reports for separate material type,            C
                         material group, location etc
 Sub-Process Name        Manage Inventory
 Functional
 Requirements
 MM/F/INV/MI/001         Ability to record multiple physical store locations, capturing individual   C
West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 125 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         store physical description details
 MM/F/INV/MI/002         Ability to support multiple inventory status for individual items          C
                         including the following:
                         - Available for Issue vis-à-vis Order Position
                         - Scrapped
                         - Obsolete
                         - In Transfer
                         - Blocked
                         - Restricted Use
                         - Under Repair
                         - Special Project Stock
                         - Reserved Stock
 MM/F/INV/MI/003         Ability to record and track inventory status for Turnkey Contracts         C
                         (these stocks are not held in WBSETCL stores, but materials are
                         recognized by issuing SR and immediately transaction is completed
                         by issuing SRV to Contractor)
 MM/F/INV/MI/004         Ability to track material movement for each store including:               C
                         - Receipts
                         - Issues
                         - Inter Store Transfers
                         - Transfer to Scrapped Stock
                         - Transfer to Obsolete Stock
                         - Consignment movements
                         - Quarantines Stock
                         - Returns
                         - Under Repair
 MM/F/INV/MI/005         Ability to track and monitor stock at various store locations Central      C
                         Stores , Area Stores, Sub-station Stores, at individual store level and
                         at aggregate level
 MM/F/INV/MI/006         Ability to plan for inventory based on consumption pattern, present        C
                         stock, procurement lead times, projected requirements etc
 MM/F/INV/MI/007         Ability to perform various kinds of inventory analysis like ABC            C
                         analysis, XYZ analysis, Fast/Slow/Non-moving analysis, Min-Max
                         analysis, etc.
 MM/F/INV/MI/008         Ability to analyse inventory in terms of 'items reached re-order/ safety   C
                         level' and 'critical' items and generate appropriate alerts when
                         inventory reaches predefined re-order points

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 126 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
 MM/F/INV/MI/009         Ability to store shelf life details for items and display alerts when        E
                         items reach end of life (user defined) and remains un-used.
 MM/F/INV/MI/010         Ability to store material movement history in each store and for each        E
                         item e.g. fast, slow moving and non-moving.
 MM/F/INV/MI/011         Ability to classify inventory based on various inventory analysis like       C
                         ABC Classification, etc. for various actions e.g. Stock taking,
                         Criticality etc
 MM/F/INV/MI/012         Ability to classify inventory under bulk material, finished goods,           C
                         capital items, job work and disposables
 MM/F/INV/MI/013         Ability to assign a service level to an inventory item e.g. 100% for         C
                         critical items and this will be linked to re-order levels
 MM/F/INV/MI/014         Ability to schedule stocktaking as per predefined business rules e.g.        E
                         A Level Items will be counted once every month and freeze inventory
                         for stocktaking
 MM/F/INV/MI/015         Ability to support in stock replenishment for all stock items based on       C
                         parameters like re-order point, safety stock level, consumptions
                         patterns etc. The system should estimate ordering quantity and
                         delivering schedule which can be converted automatically into
                         purchase requisitions
 MM/F/INV/MI/016         Ability to trigger stock replenishment for all stock items on the basis      E
                         of various parameters like reorder level, safety stock level, material
                         consumption
 MM/F/INV/MI/017         Ability to estimate suggested ordering quantity and delivering               E
                         schedule for individual items for stock replenishment
 MM/F/INV/MI/018         Ability to generate purchase requisitions based on re-orders                 E
                         automatically for items based on predefined system configurations
 MM/F/INV/MI/019         Ability to support inventory valuation methods like                          C
                         FIFO/LIFO/Weighted Average, Standard Cost, etc
 MM/F/INV/MI/020         Ability to estimate total inventory carrying cost based on inventory         C
                         valuation method
 MM/F/INV/MI/021         Ability to revalue inventory, with tracking to revert back / to get          E
                         original value, if required. This is to facilitate cenvat credit refund to
                         govt at current rate on original value.
 Reporting
 Requirements
 MM/R/INV/MI/001         Ability to generate report on Stores Accounting capturing the quantity       C
                         and value information as per the current formats, for e.g., Report on

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 127 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                         ATD (Accounts Transfer Debit) and ATC (Accounts Transfer Credit)
 MM/R/INV/MI/002         Ability to generate item wise stock status reports on current inventory   C
                         status based on goods receipt, goods issue and stock balances on a
                         daily/weekly basis
 MM/R/INV/MI/003         Ability to generate consolidated YTD/MTD inventory report on              C
                         receipts, issues, stock adjustments, scrap inventory, goods returned
                         to suppliers, etc
 MM/R/INV/MI/004         Ability to consolidate and generate report on item wise total inventory   C
                         levels for all stores
 MM/R/INV/MI/005         Ability to generate stock-out reports                                     C
 MM/R/INV/MI/006         Ability to generate report on inventory analysis e.g. material            C
                         consumption pattern across stores
 MM/R/INV/MI/007         Ability to generate report on availability of inventory during            C
                         requisitioned and actual service level for items
 MM/R/INV/MI/008         Ability to generate report on age analysis and shelf life evaluation      C
 MM/R/INV/MI/009         Ability to generate report on un-used materials procured for a specific   C
                         purpose
 Sub-Process Name        Material Requirements Planning
 Functional
 Requirements
 MM/F/INV/MRP/001        Availability of Material Requirement Planning (MRP) functionality and     C
                         execute MRP runs online and in batch both for groups of items,
                         locations or individual items
 MM/F/INV/MRP/002        Ability to support forecast based planning by generating forecast         C
                         requirements and determine projected demand for materials
 MM/F/INV/MRP/003        Ability to execute MRP and display the results of the last planning run   C
 MM/F/INV/MRP/004        Ability to system determine most suitable forecasting technique for       C
                         an item based automated selection of technique having greatest
                         forecast accuracy
 MM/F/INV/MRP/005        Availability of different forecasting models and set parameters for       C
                         constants, trend, seasonality etc
 MM/F/INV/MRP/006        Ability to link MRP with budget constraints                               C
 MM/F/INV/MRP/007        Ability to allow hierarchy based approval of MRP                          C
 MM/F/INV/MRP/008        Ability to store forecast settings for selected forecast techniques       C
 MM/F/INV/MRP/009        Availability of forecasting algorithms and estimation of forecast         E
                         accuracy
 MM/F/INV/MRP/010        Ability to select different forecasting technique for an item and         E
West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 128 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                         perform forecast simulations
 MM/F/INV/MRP/011        Ability to generate forecasts either automatically or manually              E
 MM/F/INV/MRP/012        Ability to delete forecasts if required                                     E
 MM/F/INV/MRP/013        Ability to use the forecasts as input for material requirements for the     C
                         MRP run
 MM/F/INV/MRP/014        Availability of backward scheduling with MRP to determine material          C
                         requirements as per calendar dates
 MM/F/INV/MRP/015        Ability to select material which will be part of the MRP run i.e. assign    C
                         MRP conditions to a material
 MM/F/INV/MRP/016        Ability to execute MRP run at an aggregate level                            C
 MM/F/INV/MRP/017        Ability to specify storage locations within MRP to execute and              C
                         estimate requirements for storage locations
 MM/F/INV/MRP/018        Ability to simulate MRP runs online                                         E
 MM/F/INV/MRP/019        Ability to create individual MRP settings for each item of inventory        C
 MM/F/INV/MRP/020        Ability to modify/ maintain MRP settings for each item of inventory         E
 MM/F/INV/MRP/021        Ability to define safety stock for each individual inventory items          E
 MM/F/INV/MRP/022        Ability to determine optimal stock holdings for a given storage             E
                         location
 MM/F/INV/MRP/023        Ability to recommend optimized order quantity based on lot sizing,          E
                         safety stock and demand requirements
 MM/F/INV/MRP/024        Ability to view MRP list prior to taking action on the proposed             E
                         transactions
 MM/F/INV/MRP/025        Ability to modify and delete MRP list manually                              E
 MM/F/INV/MRP/026        Ability to action the MRP results listings automatically if required        E
 MM/F/INV/MRP/027        Ability to allocate an item to a specific MRP controller                    E
 MM/F/INV/MRP/028        Ability to generate alerts when planned order dates has passed but          E
                         no action has been taken
 Reporting
 Requirements
 MM/R/INV/MRP/001        Ability to report MRP run results displaying item wise net                  C
                         requirements based on MRP calculation
 MM/R/INV/MRP/002        Ability to generate annual stock requirements based on past                 C
                         consumption and annual maintenance plan
 MM/R/INV/MRP/003        Ability to generate net stock requirement report showing availability       C
                         stock and requirements as estimated by MRP run
 MM/R/INV/MRP/004        Ability to generate reports on stock projections based on analysis of       C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 129 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                         consumption patterns and estimated future demand based on
                         consumption history.
 Sub-Process Name        Goods Receipt
 Functional
 Requirements
 MM/F/INV/GR/001         Ability to record receipt of inventory items received from                  C
                         vendors/suppliers and generate Stores Receipt Voucher (SRV)
                         including record of place/location of receipt and goods details (unit,
                         weight, specifications etc)
 MM/F/INV/GR/002         Ability to record receipt of commercial documents received with             C
                         goods like excise invoice duplicate for transport copy along with
                         goods
 MM/F/INV/GR/003         Ability to record receipt of technical documents like quality               C
                         certification report received along with goods.
 MM/F/INV/GR/004         Availability of control functionality for goods receipt i.e. receiving in   C
                         excess/shortfall of Purchase Order (PO) quantity, quantity tolerance
                         functionality or PO revision functionality
 MM/F/INV/GR/005         Ability to support quality inspection after goods receipt and before        C
                         delivery of goods to inventory and generate quality inspection report
                         and record the inspection results for the goods
 MM/F/INV/GR/006         Availability of workflow based inspection notification to quality control   C
                         on receipt on parts at store and return notification to store on
                         completion of inspection for posting the item to inventory.
 MM/F/INV/GR/007         Ability to support three-way matching of Stores Receipt Voucher             E
                         (SRV) with Purchase Order (PO), Quality Inspection Report (QC) and
                         Dispatch Instruction Report
 MM/F/INV/GR/008         Ability to club multiple lorry receipts (LRs) / consignments into single    E
                         SRV
 MM/F/INV/GR/009         Ability to record partial delivery of items and track different lots of     C
                         supply from suppliers for the same PO
 MM/F/INV/GR/010         Ability to automatically trigger evaluation of goods receipt and initiate   E
                         payment process
 MM/F/INV/GR/011         Ability to raise bill for payment with workflow based approval              E
                         hierarchy for evaluation of payment
 MM/F/INV/GR/012         Ability to record receipt of goods and track inter store transfers          C
 MM/F/INV/GR/013         Ability to receive goods without P.O. or without proper documents           E
                         and subsequent adjustment/regularization

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 130 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 MM/F/INV/GR/014         Ability to display updated inventory status after goods receipt for        C
                         individual items, item groups and across stores
 MM/F/INV/GR/015         Ability to receive advance shipment notice and attach scanned              E
                         documents
 MM/F/INV/GR/016         Ability to record receipt of inventory items purchased at different        C
                         levels of hierarchy like Head Office Purchase and Area Office
                         Purchase
 MM/F/INV/GR/017         Ability to generate intimation notice to purchasing authority in case of   E
                         return of rejected goods
 Reporting
 Requirements
 MM/R/INV/GR/001         Ability to generate report on all SRV created over a period i.e.           C
                         weekly\monthly for a storage location
 MM/R/INV/GR/002         Ability to generate inventory status report based on goods received        C
                         over time opening balance, goods received, goods issued, closing
                         balance at an item level and at an aggregate level on a periodic basis
                         i.e. daily, weekly and monthly status report.
 MM/R/INV/GR/003         Ability to generate report for all SRV and bill payments against           C
                         individual PO
 MM/R/INV/GR/004         Ability to generate exceptions during Goods Receipt including              C
                         rejected quantity, items not as per P.O etc
 MM/R/INV/GR/005         Ability to generate report on bills raised against SRV over a periodic     C
                         basis in a store
 MM/R/INV/GR/006         Ability to generate list of items with guarantee clauses, in particular    C
                         guarantee period along with Delivery Instruction (DI) date
 Sub-Process Name        Goods Issue
 Functional
 Requirements
 MM/F/INV/GI/001         Ability to create material issue request/store requisition (SR) for        C
                         material including spares and miscellaneous items. The requisition
                         record should have a reservation number, date of reservation,
                         requestor name, stock location, material part number, quantity
                         required, delivery address, accounting and costing information etc
 MM/F/INV/GI/002         Ability to generate SR manually and also automatically based on            C
                         maintenance work orders, capital works project requirements
                         estimated in system
 MM/F/INV/GI/003         Availability of control functionality for goods issue i.e. issuing in

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 131 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         excess/shortfall of SR quantity, quantity tolerance functionality or SR
                         revision functionality
 MM/F/INV/GI/004         Ability to modify material issue requests/SR based on approver             C
                         update
 MM/F/INV/GI/005         Ability to track changes made to SRs and display reservation history       E
 MM/F/INV/GI/006         Ability to delete SRs automatically based on cancellations in work         E
                         orders, capital works project etc and record reasons for cancellation
 MM/F/INV/GI/007         Availability of configurable approval workflow for SR approval             C
 MM/F/INV/GI/008         Ability to display material issue requests awaiting approval               C
 MM/F/INV/GI/009         Availability of material control functionality to check against SR ,       C
                         available inventory and approval status for issue of goods
 MM/F/INV/GI/010         Ability to display availability of issuing material in each store before   E
                         goods issue
 MM/F/INV/GI/011         Ability to issue goods and generate goods issue slip                       C
 MM/F/INV/GI/012         Ability to support and create pick lists for those items awaiting issue    C
                         to a capital works project, plant maintenance job, customer job,
                         transfer request or over the counter issue
 MM/F/INV/GI/013         Ability to configure the information details in the pick lists based on    E
                         item details
 MM/F/INV/GI/014         Ability to display updated store inventory status based on goods           E
                         issued and available inventory at the store
 MM/F/INV/GI/015         Ability to consolidate pick lists for items to be supplied to the same     E
                         destination, user or job
 MM/F/INV/GI/016         Ability to track that the pick list has been picked packed and issued      E
                         and display the status of the pick list e.g. being picked, being packed,
                         issued etc
 MM/F/INV/GI/017         Ability to capture delivery information within the system e.g.             E
                         transportation type, carrier details, dimensions, weight etc
 MM/F/INV/GI/018         Ability to generate Gate Pass for material movement based on               C
                         Goods Issue note
 MM/F/INV/GI/019         Ability to modify goods issue information details e.g. quantity,           E
                         material number if required and track modification history
 MM/F/INV/GI/020         Availability of dual unit of measure i.e. UoM for storage e.g. units and   E
                         UoM for issue e.g. kg and a defined relation between them leading to
                         unable to issue exact quantity as requested in issue slip.
 MM/F/INV/GI/021         Ability to record issue of goods without reference document or store       C


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 132 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         requisition e.g. goods issue for scrap
 MM/F/INV/GI/022         Ability to generate record on goods issued against approved SRs on         E
                         an item wise and generate exceptions on a periodic basis
 Reporting
 Requirements
 MM/R/INV/GI/001         Ability to generate report on the goods issued per store over a            C
                         configurable periodic basis i.e. weekly/monthly
 MM/R/INV/GI/002         Ability to generate report on aggregated goods issued for a particular     C
                         item over a periodic basis i.e. weekly/monthly
 MM/R/INV/GI/003         Ability to generate stock overview report showing goods received,          C
                         goods issued and inventory status for all items in a store
 MM/R/INV/GI/004         Ability to generate stock consumption statistics based on goods issue      C
                         for the items over time
 Sub-Process Name        Inter-Store Transfer
 Functional
 Requirements
 MM/F/INV/IST/001        Ability to support physical movement of stock between stores i.e.          C
                         inter-store transfers
 MM/F/INV/IST/002        Ability to record order for inter-store transfer by pre-configured         C
                         authorized entity in the system
 MM/F/INV/IST/003        Ability to generate material issue request/store indent form/ store        C
                         transfer note (STN) based on order for inter-store transfer from the
                         material requesting store to the material issuing store
 MM/F/INV/IST/004        Availability of configurable approval workflow for STN approval for        E
                         inter-store transfer
 MM/F/INV/IST/005        Ability to modify STN based on approver update                             E
 MM/F/INV/IST/006        Ability to issue goods and generate Goods Issue Note for inter-store       C
                         transfer
 MM/F/INV/IST/007        Ability to post material transfer and update inventory status of issuing   C
                         store
 MM/F/INV/IST/008        Ability to generate Delivery Challan and Gate Pass based on Goods          C
                         Issue note for inter-store transfer
 MM/F/INV/IST/009        Ability to record receipt of goods at receiving store and generate         C
                         Store Receipt Note (SRN)
 MM/F/INV/IST/010        Ability to display updated inventory status after goods receipt in         C
                         receiving store
 MM/F/INV/IST/011        Availability of material control functionality to check goods issued       C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 133 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         from issuing store with goods received in receiving store and post
                         transfer of goods
 MM/F/INV/IST/012        Availability of capture the Rate Contracts for Inter Store Transfer and    C
                         rationalize the transportation linkage to Finance Module
 Reporting
 Requirements
 MM/R/INV/IST/001        Ability to generate report on item wise inter-store transfer               C
                         consolidated across stores
 MM/R/INV/IST/002        Ability to generate report on all items received and issued for inter-     C
                         store transfer for a storage location on a periodic basis
 MM/R/INV/IST/003        Ability to generate exceptions and item quantity mismatches arising        C
                         out of inter-store transfer
 MM/R/INV/IST/004        Ability to report on trends of regular item shortages in a store           C
                         resulting in inter-store transfers
 Sub-Process Name        Store Return
 Functional
 Requirements
 MM/F/INV/SR/001         Ability to record and support workflow for return of un-used or excess     C
                         material from field/sub-station to stores
 MM/F/INV/SR/002         Ability to record and segregate dismantled material into scrap and         E
                         healthy
 MM/F/INV/SR/003         Ability to generate Store Return Note on goods to be returned from         C
                         field
 MM/F/INV/SR/004         Ability to record receipt of goods at receiving store, generate Goods      C
                         Receipt note and track its SR when goods are returned to store
 MM/F/INV/SR/005         Ability to display updated inventory status after goods receipt in         C
                         receiving store
 MM/F/INV/SR/006         Ability to generate accounting adjustments on a consolidated basis at      C
                         Area Office level for all the Store Return Notes generated for that
                         period
 Reporting
 Requirements
 MM/R/INV/SR/001         Ability to generate report on materials returned to a store over a         C
                         periodic basis e.g. weekly, bi-weekly
 MM/R/INV/SR/002         Ability to generate summary report of Store Return Notes generated         C
                         by the system over a periodic basis or location wise
 Sub-Process Name        Material Disposal

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 134 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 Functional
 Requirements
 MM/F/INV/MD/001         Ability to record and support workflow for material disposal of             C
                         scrap/obsolete items (as declared by appropriate authority) returned
                         to the store from the field operations in WBSETCL
 MM/F/INV/MD/002         Ability to compile periodic report of scrap goods returned to the           C
                         stores
 MM/F/INV/MD/003         Availability of configurable approval workflow for scrap approval and       C
                         capture the recommendation of the scrap committee
 MM/F/INV/MD/004         Ability to display scrap requests awaiting approval                         C
 MM/F/INV/MD/005         Ability to generate alert to initiate material disposal workflow with the   C
                         scrap goods report completion as the trigger
 MM/F/INV/MD/006         Ability to generate material list for auction/sale by ACE (Stores)          C
                         based on material disposal report
 MM/F/INV/MD/007         Ability to record auction/ sale result for scrap disposal including buyer   C
                         information and material disposal details
 MM/F/INV/MD/008         Availability of workflow to support configurable payment norms for          E
                         scrap disposal and generate goods issue based on buyer compliance
                         to payment norms
 MM/F/INV/MD/009         Ability to generate Goods Disposal note (GDN) after checking                C
                         against payment information
 MM/F/INV/MD/010         Ability to generate accounting adjustments on a consolidated basis at       C
                         Area Office level for all the disposals generated for that period
 Reporting
 Requirements
 MM/R/INV/MD/001         Ability to generate report on scrap items available in a storage            C
                         location over a periodic basis e.g. weekly, bi-weekly
 MM/R/INV/MD/002         Ability to generate exception report for goods disposal process i.e.        C
                         goods which are not being disposed on time, auctions not as held
                         planned
 MM/R/INV/MD/003         Ability to generate report on auction results and record auction sale       C
                         information
 MM/R/INV/MD/004         Ability to consolidate Goods Disposal note and generate completion          C
                         report of sale based on goods disposed and payment terms
 Sub-Process Name        Physical Inventory Verification
 Functional
 Requirements

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 135 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 MM/F/INV/PIV/001        Ability to support periodic physical stock verification process and         C
                         update inventory status in system based on stock verification
 MM/F/INV/PIV/002        Ability to schedule physical stock verification in the system.              C
 MM/F/INV/PIV/003        Ability to freeze inventory in the system for physical stock verification   C
 MM/F/INV/PIV/004        Ability to generate item master list for physical stock verification        E
 MM/F/INV/PIV/005        Ability to generate stock count sheets having detail information like       C
                         Item No, Item description, Stock Location, Bin Location, Units of
                         Measurement, etc to capture results of stock verification
 MM/F/INV/PIV/006        Ability to record the results of stock count in the system and record       E
                         stock verification details
 MM/F/INV/PIV/007        Ability to analyse of stock count i.e. compare system stored inventory      E
                         with physical count and generate exception report
 MM/F/INV/PIV/008        Ability to record recount of the stock items which are at variance in       E
                         the system prior to correcting system values
 MM/F/INV/PIV/009        Ability to record possible reason for variance in the system and            E
                         record root-cause analysis
 MM/F/INV/PIV/010        Ability to support approval workflow for stock count results and            E
                         variance, and support authorization hierarchy based on value of
                         discrepancy, type of items etc for approval of variances
 MM/F/INV/PIV/011        Ability to update and modify inventory status, material master              E
                         information based on physical stock verification
 Reporting
 Requirements
 MM/R/INV/PIV/001        Ability to and generate stock verification report with quantity and         C
                         value information
 MM/R/INV/PIV/002        Ability to generate report on discrepancy for inventory items counted       C
 MM/R/INV/PIV/003        Ability to generate trend for variance items                                C
 MM/R/INV/PIV/004        Ability to generate exception report for those items not counted in a       C
                         storage location
 Sub-Process Name        Integration with Third Party applications
 Functional
 Requirements
 MM/F/INV/INTG/001       Ability to integrate with Third Party material management applications      E
                         like bar code readers, etc
 MM/F/INV/INTG/002       Ability to integrate with Service Applications which enable Field           E
                         Operations e.g. CTAD, etc.
 Core Process            Procurement
West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 136 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                         Procurement consists of the following sub-processes:
                         Vendor Records Management
                         Procurement Planning
                         Purchase Requisition
                         RFQ / Tendering
                         Purchase Order Management
                         Turnkey Procurement
                         Service Procurement
                         Contract Management
 Sub-Process Name        Vendor Records Management
 Functional
 Requirements
 MM/F/PRC/VRM/001        Availability of centralized vendor master records facilitating single     C
                         vendor description and code across the organization
 MM/F/PRC/VRM/002        Ability to record vendor records including alternate / short name for     C
                         vendor, Contact person for each vendor address, vendors bank
                         account information
 MM/F/PRC/VRM/003        Ability to record TDS details, PAN number and Tax details required        C
                         for ensuring compliance with Indian Tax laws considering both direct
                         & Indirect taxes, Default currency for invoice/payment
 MM/F/PRC/VRM/004        Ability to record vendor specific information relating to an item/        C
                         vendor relationship. The details should include vendor name,
                         address, payment terms, price & quantity, free form comments,
                         delivery information, item no. & description, discounts, vendor
                         performance, after sales service performance and other text
                         information etc
 MM/F/PRC/VRM/005        Ability to support multiple addresses against each vendor                 E
 MM/F/PRC/VRM/006        Ability to support automatic vendor numbering                             E
 MM/F/PRC/VRM/007        Ability to define different vendor types e.g. domestic vendors,           E
                         international vendors
 MM/F/PRC/VRM/008        Ability to maintain vendor list details e.g. company history, saleable    C
                         model, shipment, payment method
 MM/F/PRC/VRM/009        Ability to maintain vendor lists for OEM vendors and trade vendors        C
 MM/F/PRC/VRM/010        Ability to modify vendor records e.g. bank account information and        C
                         support authorization of changes made
 MM/F/PRC/VRM/011        Ability to support vendor classification (multiple parameters required    C
                         to meet reporting, preferential treatment like waiver of EMD etc.

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 137 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                         payment prioritization and other needs) e.g. stationary suppliers,
                         electrical suppliers, service suppliers etc
 MM/F/PRC/VRM/012        Ability to classify vendors with regards to : supplier, Contractor, sub-     C
                         Contractor, transporter, approved/ registered, blacklisted/active/not
                         active, dormant, under trial, etc.
 MM/F/PRC/VRM/013        Ability to support all kinds of sub-contracting activities like goods        C
                         issue, goods receipt etc
 MM/F/PRC/VRM/014        Ability to interface vendor information with WBSEDCL, WBPDCL and             D
                         DPL in respect of blacklisted/active/not active vendors
 MM/F/PRC/VRM/015        Ability to display vendors based on vendor grouping/ classification          C
 MM/F/PRC/VRM/016        Ability to block vendors from being used due to a specific reason e.g.       C
                         vendor bankruptcy, vendor reliability with effective date, with facilities
                         to re-activate
 MM/F/PRC/VRM/017        Ability to record vendor transactions history including purchasing           C
                         history, payment history etc
 MM/F/PRC/VRM/018        Ability to record evaluation of vendor credentials to qualify vendors        C
                         as preferred vendors for specific items
 MM/F/PRC/VRM/019        Ability to maintain a preferred vendor listing for specific item e.g. item   E
                         A has 3 preferred vendors A1, A2 and A3
 MM/F/PRC/VRM/020        Ability to generate vendor registration certificate indicating eligible      E
                         item groups online.
 MM/F/PRC/VRM/021        Ability to restrict creation of purchase orders for items only for its       E
                         preferred vendors
 MM/F/PRC/VRM/022        Ability to verify existence of vendor rate contracts at indenting stage      E
                         and display alerts for sourcing
 MM/F/PRC/VRM/023        Ability to evaluate vendors based on multiple parameters like quality        C
                         of material, quantity of material and adherence to delivery schedule,
                         prices quoted by the vendor, vendor response time and other user
                         defined parameters
 MM/F/PRC/VRM/024        Availability of vendor rating system based on configurable user              C
                         defined weightages on multiple parameters (in accordance with
                         Vendor Rating Policy adopted by WBSETCL and subsequent
                         amendment thereof)
 MM/F/PRC/VRM/025        Ability to restrict maintenance / access to vendor master record to          E
                         specific users
 MM/F/PRC/VRM/026        Ability to merge / correlate vendor details (e.g. one vendor taking          E
                         over another vendor). Enabling tracking change of status from a date

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 138 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 MM/F/PRC/VRM/027        Ability to pay each invoice individually or multiple invoices together     C
                         for same vendor and manage outstanding balances accordingly by
                         linking payment to invoices.
 MM/F/PRC/VRM/028        Ability to link every payment to invoice(s) and manage outstanding         C
                         balances for individual vendors
 MM/F/PRC/VRM/029        Ability to generate alert for predefined vendors/POs/WOs before            E
                         payment
 MM/F/PRC/VRM/030        Ability to prioritize payments based on pre-defined criteria e.g. due      E
                         date, vendor category etc
 MM/F/PRC/VRM/031        Ability to support Third Party payment options (Bank attachment            E
                         cases, Power of attorney cases, etc)
 MM/F/PRC/VRM/032        Ability to print cheques as per payment instruction                        E
 MM/F/PRC/VRM/033        Ability to support payment through LCs                                     E
 MM/F/PRC/VRM/034        Ability to support predefined approval hierarchy and authorization         E
                         workflow for payment to vendors based on amount, vendor category
 MM/F/PRC/VRM/035        Ability to appropriate / adjust advance payments against multiple          E
                         contracts/invoices
 MM/F/PRC/VRM/036        Ability for online vendor registration of new vendors through online       E
                         interface.
 MM/F/PRC/VRM/037        Ability to allow vendor’s request for addition of new items.               D
 MM/F/PRC/VRM/038        Ability to display period-to-date, quarter-to-date, year-to-date vendor    E
                         balances
 MM/F/PRC/VRM/039        Ability to block payments to vendors                                       E
 MM/F/PRC/VRM/040        Ability to integrate with finance functions e.g. accounts payable,         E
                         general ledger
 MM/F/PRC/VRM/041        Ability to track vendor/ supplier performance against pre-defined          E
                         parameters set by WBSETCL or regulator
 MM/F/PRC/VRM/042        Ability to support different business rules and policies for each          E
                         Vendor class/category/type
 Reporting
 Requirements
 MM/R/PRC/VRM/001        Ability to generate periodic report on vendor alterations to vendor        C
                         master
 MM/R/PRC/VRM/002        Ability to generate vendor account statement to be sent to the             C
                         vendors
 MM/R/PRC/VRM/003        Ability to generate report on individual vendor performance and            C
                         produce vendor delivery report on instances of rejected materials,

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 139 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         missed delivery, incorrect location, incomplete delivery, returns due
                         to damage, over supply etc, average no. of delay, other user defined
                         criteria defined by WBSETCL
 MM/R/PRC/VRM/004        Ability to generate Vendor analysis reports for spend analysis,            C
                         performance in terms of on-time in-full delivery, rejections, etc.
 MM/R/PRC/VRM/005        Ability to generate reports by outstanding orders, orders shipped but      C
                         not received, overdue outstanding orders, orders not fulfilled on time
                         etc
 MM/R/PRC/VRM/006        Ability to generate report on goods returned to vendor that shows the      C
                         items returned to supplier by Location, Vendor, PO, Category,
                         Product Code, Reasons for return, Value of Goods return etc
 MM/R/PRC/VRM/007        Ability to generate timeline based communication history with the          C
                         vendor regarding various services like delivery, payment, field
                         service, etc.
 MM/R/PRC/VRM/008        Ability to generate age vendor outstanding balance report i.e.             C
                         balance due to / from vendors
 Sub-Process Name        Procurement Planning
 Functional
 Requirements
 MM/F/PRC/PP/001         Ability to support annual procurement planning and budgeting               C
 MM/F/PRC/PP/002         Ability to support annual material plan for individual area offices/       C
                         procurement/projects/O&M departments
 MM/F/PRC/PP/003         Ability to optimize individual requirements coming from area offices       E
                         before generating procurement plan
 MM/F/PRC/PP/004         Ability to specify products or services after analysing the optimized      E
                         requirements
 MM/F/PRC/PP/005         Ability to select vendors and plan procurement for individual vendors      E
                         on a periodic basis
 MM/F/PRC/PP/006         Ability to receive inputs from key partner suppliers/ vendors regarding    E
                         products and service requirements planning
 Sub-Process Name        Purchase Requisition
 Functional
 Requirements
 MM/F/PRC/PR/001         Ability to display budget available before initiating purchase             C
                         requisition
 MM/F/PRC/PR/002         Ability to display lead time for purchasing material by material           C
                         number/ material group before creating purchase requisition

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 140 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
 MM/F/PRC/PR/003         Ability to create purchase requisition / indent for various types of         C
                         purchases e.g. stock materials, non-stock materials, services, assets,
                         contract labour etc
 MM/F/PRC/PR/004         Ability to support approval hierarchy for authorization and release of       C
                         purchase requisitions electronically
 MM/F/PRC/PR/005         Ability to set approvals levels based on norms recommended by                C
                         WBSETCL like items classifications, procurement value etc
 MM/F/PRC/PR/006         Ability to provide purchasing rights of routine items to end users of        E
                         the items along with hierarchy based spending limit
 MM/F/PRC/PR/007         Ability to record user defined instructions/ requisition details as part     E
                         of the purchase requisition
 MM/F/PRC/PR/008         Ability to assign unique purchase requisition number and restrict            E
                         creation of duplicate purchase requisitions through in-built checks etc
 MM/F/PRC/PR/009         Ability to track the authorization status and generate alerts based on       E
                         purchase requisitions awaiting approval
 MM/F/PRC/PR/010         Ability to configure requisitions based on predefined criteria e.g.          E
                         value, department, type of purchase etc
 MM/F/PRC/PR/011         Ability to modify purchase requisitions and resubmit for approval            E
 MM/F/PRC/PR/012         Ability to cancel purchase requisition and automatically return commit       E
                         budget
 MM/F/PRC/PR/013         Ability to track and record the status of a requisition e.g. not             E
                         approved, approved
 MM/F/PRC/PR/014         Availability of search functionality of previous purchase requisitions       E
 MM/F/PRC/PR/015         Ability to link the purchase requisition to a valid project or cost centre   E
 MM/F/PRC/PR/016         Ability to configure the release procedure for purchase requisitions         E
                         based on type of line item e.g. as part of standard item list,, requiring
                         specialized documents and approvals etc
 MM/F/PRC/PR/017         Ability to track changes of purchase requisitions and generate audit         E
                         trail history
 MM/F/PRC/PR/018         Ability to set up E - procurement facility to automate processing of         E
                         transactions between WBSETCL and its vendors and to share
                         information with vendors, leading to providing access to WBSETCL
                         data, as and when WBSETCL decides to use e-procurement
 Reporting
 Requirements
 MM/R/PRC/PR/001         Ability to generate report of the purchase requisitions created over a       C
                         periodic basis for the department / Area Office

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 141 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 MM/R/PRC/PR/002         Ability to generate report on status of purchase requisitions             C
 MM/R/PRC/PR/003         Ability to generate report on purchase requisitions based on user         C
                         defined criteria e.g. requisition number, status, date, material
                         number, description, originator etc
 MM/R/PRC/PR/004         Ability to display report on search results on purchase requisition       C
                         details based on key fields like purchase requisition numbers
 MM/R/PRC/PR/005         Ability to generate exception report on purchase requisitions rejected,   C
                         not approved cancelled etc
 Sub-Process Name        RFQ/ Tendering
 Functional
 Requirements
 MM/F/PRC/RFQ/001        Ability to create Bid/Tender document manually or automatically           C
                         through authorized requisitions
 MM/F/PRC/RFQ/002        Ability to create Bid/Tender document including terms and conditions,     C
                         item, with quantity and shipment schedules etc (commercial
                         specifications)
 MM/F/PRC/RFQ/003        Ability to track and maintain repository of tender related transactions   C
                         details such as initial price offered by vendors, number of tenders
                         received, negotiated price (multiple) and final price etc
 MM/F/PRC/RFQ/004        Ability to support automated Bid/Tender document creation through         C
                         pre-configured standard Bid/Tender document templates with pre
                         configured mandatory fields
 MM/F/PRC/RFQ/005        Ability to select vendors either manually or automatically based on       C
                         vendor criteria for limited tenders
 MM/F/PRC/RFQ/006        Ability to support approval hierarchy for Bid/Tender document for         C
                         authorization and release
 MM/F/PRC/RFQ/007        Ability to hold a Bid/Tender document awaiting authorization and          C
                         generate alert of Bid/Tender document awaiting approval
 MM/F/PRC/RFQ/008        Ability to record details of sale of tenders. E.g. Name of vendor, date   C
                         of purchase, etc.
 MM/F/PRC/RFQ/009        Ability to electronically authorize the Bid/Tender document for           C
                         release
 MM/F/PRC/RFQ/010        Ability to modify Bid/Tender document and resubmit for approval           C
 MM/F/PRC/RFQ/011        Ability to track and record all changes / amendments made to an           C
                         Bid/Tender document and maintain change history
 MM/F/PRC/RFQ/012        Ability to track and record the status of an Bid/Tender document e.g.     C
                         not approved, approved

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 142 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 MM/F/PRC/RFQ/013        Ability to record item wise specifications which will be part of tenders   C
 MM/F/PRC/RFQ/014        Ability to modify item wise specifications and support authorization       C
                         levels for approval of modifications
 MM/F/PRC/RFQ/015        Ability to send notifications to the registered and selected vendors for   C
                         the Bid/Tender document once the tenders are floated and send the
                         tender document (fax/e-mail) and also enable web-access to the
                         tender documents.
 MM/F/PRC/RFQ/016        Ability to capture the vendor response and bids against the tenders        C
                         and generate comparative statements for analysis
 MM/F/PRC/RFQ/017        Ability to include user defined weighing factors in Bid/Tender             C
                         document evaluations
 MM/F/PRC/RFQ/018        Ability to attached scanned documents for vendors responses                C
 MM/F/PRC/RFQ/019        Ability to support configurable workflow for Bid/Tender document           C
                         response evaluation, selection and approval
 MM/F/PRC/RFQ/020        Ability to perform best fit Bidder analysis based on user defined          C
                         parameters
 MM/F/PRC/RFQ/021        Ability to record earnest money deposit (EMD) against tenders              C
 MM/F/PRC/RFQ/022        Ability to generate alert for returning EMD for successful/un-             C
                         Successful Bidders
 MM/F/PRC/RFQ/023        Ability for bidders to enter their bid online. There should be security    D
                         rules built in so that the customers access only the relevant
                         information
 MM/F/PRC/RFQ/024        Ability to generate purchase orders automatically from the approved        E
                         bids
 MM/F/PRC/RFQ/025        Ability to interface with e-tendering applications                         E
 MM/F/PRC/RFQ/026        Availability of search functionality of previous Bid/Tender documents      E
                         generated through the system
 MM/F/PRC/RFQ/027        Ability to analyse historical data of tenders                              E
 MM/F/PRC/RFQ/028        Ability to initiate, process & finalize & record service contracts with    E
                         vendors
 MM/F/PRC/RFQ/029        Ability to convert approved bid to a customer order or contract in the     E
                         application
 MM/F/PRC/RFQ/030        Ability to publish RFP and respond to clarifications through online        E
                         portal
 MM/F/PRC/RFQ/031        Ability to issue repeat tenders                                            E
 MM/F/PRC/RFQ/032        Ability to integrate all the provisions of the adopted Procurement         E
                         Policy and Procedures

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 143 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 MM/F/PRC/SP/025         Ability to capture the details of special provisions, terms and            E
                         conditions, etc. in the Proposal
 MM/F/PRC/SP/026         Ability to evaluate the technical proposal on-line by the tender           D
                         evaluation committee
 Reporting
 Requirements
 MM/F/PRC/RFQ/001        Ability to generate report on a Bid/Tender document showing history        C
                         of all changes
 MM/F/PRC/RFQ/002        Ability to generate consolidated report showing Bid/Tender document        C
                         status e.g. awaiting approval, Cancellation, approved for all
                         Bid/Tender documents created over a time period
 MM/F/PRC/RFQ/003        Ability to generate report to track Bid/Tender document progress           C
 MM/F/PRC/RFQ/004        Ability to generate report on all Bid/Tender document closed over a        C
                         period of time for a Area Office / department
 MM/F/PRC/RFQ/005        Ability to generate reports by user defined criteria e.g. Bid/Tender       C
                         document number, vendor, item no, originator department etc
 MM/F/PRC/RFQ/006        Ability to generate reports on Bid/Tender document evaluation results      C
 MM/F/PRC/RFQ/007        Ability to generate report on variance analysis of Budget vs. Actuals      C
                         for procurement through tendering
 Sub-Process Name        Purchase Order Management
 Functional
 Requirements
 MM/F/PRC/PO/001         Ability to create purchase order (PO) directly or with reference to a      C
                         Bid/Tender document, a contract, purchase requisition, or another
                         purchase order.
 MM/F/PRC/PO/002         Ability to create PO for different types of purchases e.g. stock           C
                         materials, non-stock materials, services, assets, contract labour etc
 MM/F/PRC/PO/003         Ability to create PO automatically based on preconfigured conditions       C
                         in the application
 MM/F/PRC/PO/004         Ability to create PO with multiple delivery addresses and staggered        C
                         delivery
 MM/F/PRC/PO/005         Ability to have the following as part of the PO:                           C
                         - Assign purchase order number both automatically and manually
                         - requisition originators name and details as applicable
                         - item details with document attachment options to enable viewing
                         item details
                         - text fields for user defined special instructions

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 144 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 MM/F/PRC/PO/006         Ability to provide for ship-to address, bill-to address, invoice-sent-to   C
                         address in the Purchase order
 MM/F/PRC/PO/007         Ability to specify on order, shipment-from, bill-by/payment to be          C
                         released, report-to (agents), etc. vendor address in PO
 MM/F/PRC/PO/008         Ability to capture payment terms in distinct parametric form e.g.          C
                         full/part/advance, mode of payment, etc./address to release the
                         payment
 MM/F/PRC/PO/009         Ability to capture inspection requirements, acceptance criteria, etc. in   C
                         PO
 MM/F/PRC/PO/010         Ability to specify packing, shipping, scheduling instruction against       C
                         item for PO (if desired unit wise packing may be asked for)
 MM/F/PRC/PO/011         Ability to record standard documents of latest version like Standard       C
                         Terms and Conditions of Indigenous/Import procurement, PBG ,
                         Bankers List, EMD , BG for Adv, etc
 MM/F/PRC/PO/012         Availability of multiple UOM for items for inventory and for placing       E
                         order
 MM/F/PRC/PO/013         Ability to support approval hierarchy for PO authorization based upon      C
                         preconfigured criteria (also for repeat orders)
 MM/F/PRC/PO/014         Ability to track the authorization status and generate alerts based on     E
                         PO awaiting approval
 MM/F/PRC/PO/015         Ability to modify the PO and resubmit for approval                         E
 MM/F/PRC/PO/016         Ability to consolidate multiple purchase requisitions into single PO for   E
                         the same vendor
 MM/F/PRC/PO/017         Ability to create multiple PO s from single requisitions for different     E
                         vendors
 MM/F/PRC/PO/018         Ability to split PO between vendors based on user defined                  E
                         parameters
 MM/F/PRC/PO/019         Ability to distribute the costs for individual items in a PO to multiple   E
                         accounts based on user defined distribution proportion to be charged
                         to 'valid' accounts or project codes
 MM/F/PRC/PO/020         Ability to display budget available for the purchase and generate alert    E
                         if no budget is available or PO value exceeds budget during PO
                         creation
 MM/F/PRC/PO/021         Ability to refer to the type of procurement for an item during PO          E
                         creation. The type of procurement for the item will be part of the item
                         master data detailing whether the item :
                         - Requires a material number

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 145 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                         - Requires an account assignment (i.e. whether you are required to
                         enter an account assignment category)
                         - Needs to be kept in stock
                         - Requires a goods receipt and/or invoice receipt etc
 MM/F/PRC/PO/022         Ability to get the preferred vendor list for the items selected in the PO   E
 MM/F/PRC/PO/023         Ability to refer to previously existing contracts with the selected         E
                         vendors while creating PO
 MM/F/PRC/PO/024         Ability to generate notification on request for vendor                      E
                         acknowledgement for a PO
 MM/F/PRC/PO/025         Ability to record PO acknowledgement against the PO from vendors            E
                         in the system
 MM/F/PRC/PO/026         Ability to capture Purchase Order receipt/ Acceptance and Planned           E
                         delivery date given by the vendor in the system.
 MM/F/PRC/PO/027         Ability to follow up on the vendor for delivery by sending reminders/       E
                         risk & cost notice
 MM/F/PRC/PO/028         Ability to amend Purchase Order with user's approval/ financial             E
                         concurrence and approval of Competent Authority and to keep track
                         of all past amendments.
 MM/F/PRC/PO/029         Ability to attach documents and specifications to PO                        E
 MM/F/PRC/PO/030         Ability to record delivery and shipping information relating to a PO        E
 MM/F/PRC/PO/031         Ability to record vendor performance data for deliveries against a PO       E
                         upon inspection
 MM/F/PRC/PO/032         Ability to enable three/ four way matching of PO, Goods Receipt,            E
                         Quality Inspection Report and Invoice generated in the system
 MM/F/PRC/PO/033         Ability to generate notifications to vendors based on overdue PO            E
 MM/F/PRC/PO/034         Ability to release schedules against a Purchase order for staggered         E
                         delivery
 MM/F/PRC/PO/035         Ability to provide for taxes and duties for various/individual items in     E
                         the Purchase order
 MM/F/PRC/PO/036         Ability to record specific terms of trade or payment in a PO e.g.           E
                         Payment Terms and Due Dates etc
 MM/F/PRC/PO/037         Ability to record vendor discounts in the PO details                        E
 MM/F/PRC/PO/038         Ability to search and display previously created PO by vendor, item         E
                         code, PO number, MPR No, indent number
 MM/F/PRC/PO/039         Ability to generate alerts for PO about to become due to the                E
                         originators
 MM/F/PRC/PO/040         Ability to track PO due dates and produce generate report to                E

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 146 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                         originators on overdue Pos
 MM/F/PRC/PO/041         Ability to PO creation based on standard templates for regular             E
                         purchase items
 MM/F/PRC/PO/042         Ability to follow-up on the vendor for order delivery                      E
 MM/F/PRC/PO/043         Ability to display transactions history against the PO                     E
 MM/F/PRC/PO/044         Ability to automatically calculate LD based on PO terms                    E
 Reporting
 Requirements
 MM/R/PRC/PO/001         Ability to generate report on purchase order history for an item           C
 MM/R/PRC/PO/002         Ability to generate report on change history for a particular PO           C
 MM/R/PRC/PO/003         Ability to generate reports on PO by user defined criteria e.g. PO         C
                         numbers, Vendors, Material numbers, originator, Area Offices
 MM/R/PRC/PO/004         Ability to generate report on POs due or overdue                           C
 MM/R/PRC/PO/005         Ability to generate report on PO outstanding payment history               C
 MM/R/PRC/PO/006         Ability to generate report PO status                                       C
 MM/R/PRC/PO/007         Ability to generate report on user defined exceptions on PO e.g.           C
                         delivery exceptions, payment exceptions etc
 Sub-Process Name        Turnkey Procurement
 Functional
 Requirements
 MM/F/PRC/TP/001         Ability to create Letter of Award (LoA) directly or with reference to a    C
                         Bid/Tender document, a contract, purchase requisition, or another
                         LoA
 MM/F/PRC/TP/002         Ability to have the following as part of the LoA:                          C
                         - Assign LoA number both automatically and manually
                         - requisition originators name and details as applicable
                         - item details with document attachment options to enable viewing
                         item details
                         - text fields for user defined special instructions
 MM/F/PRC/TP/003         Ability to capture payment terms in distinct parametric form e.g.          C
                         full/part/advance, mode of payment, etc./address to release the
                         payment
 MM/F/PRC/TP/004         Ability to capture inspection requirements, acceptance criteria, etc. in   C
                         LoA
 MM/F/PRC/TP/005         Ability to record standard documents of latest version like Standard       C
                         Terms and Conditions of Indigenous/Imported procurement, PBG ,
                         Bankers List, EMD , BG for Adv, etc

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 147 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 MM/F/PRC/TP/006         Ability to support approval hierarchy for LoA authorization based           C
                         upon preconfigured criteria
 MM/F/PRC/TP/007         Ability to track the authorization status and generate alerts based on      E
                         LoA awaiting approval
 MM/F/PRC/TP/008         Ability to display budget available for the project and generate alert if   E
                         no budget is available or LoA value exceeds budget during LoA
                         creation
 MM/F/PRC/TP/009         Ability to refer to previously existing contracts with the selected         E
                         vendors while creating LoA
 MM/F/PRC/TP/010         Ability to generate notification on request for vendor                      E
                         acknowledgement for a LoA
 MM/F/PRC/TP/011         Ability to record LoA acknowledgement against the LoA from vendors          E
                         in the system
 MM/F/PRC/TP/012         Ability to capture LoA receipt/ Acceptance and scheduled delivery           E
                         date given by the vendor in the system.
 MM/F/PRC/TP/013         Ability to follow up on the vendor for delivery by sending reminders/       E
                         risk & cost notice
 MM/F/PRC/TP/014         Ability to amend LoA with user's approval/ financial concurrence and        E
                         approval of Competent Authority and to keep track of all past
                         amendments.
 MM/F/PRC/TP/015         Ability to attach documents and specifications to LoA                       E
 MM/F/PRC/TP/016         Ability to record vendor performance data for deliveries against a LoA      E
                         upon inspection
 MM/F/PRC/TP/017         Ability to record specific terms of trade or payment in a LoA e.g.          E
                         Payment Terms and Due Dates etc
 MM/F/PRC/TP/018         Ability to search and display previously created LoA by vendor, LoA         E
                         number, and other user defined parameters
 MM/F/PRC/TP/019         Ability to display transactions history against the LoA                     E
 MM/F/PRC/TP/020         Ability to make detailed estimates for civil, mechanical, electrical,       E
                         instrumentation works, etc
 MM/F/PRC/TP/021         Ability to support multiple type/modes of tendering                         E
 MM/F/PRC/TP/022         Ability to create a schedule of rates for various service items that        E
                         would be used for all cost estimation for service procurement
 MM/F/PRC/TP/023         Ability to generate automatic alerts/ reminders when a contract is          E
                         about to be expired or requires renewal
 MM/F/PRC/TP/024         Ability to monitor the LoA execution with respect to time and cost          E
                         budgeted vs. the time and cost left

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 148 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 MM/F/PRC/TP/025         Ability to calculate deviations in scope and time and levy penalties/       E
                         liquidated damages and deduct the same from final payment to
                         Contractor
 MM/F/PRC/TP/026         Ability to support different business rules and policies for each           E
                         Contractor class/category and Contractor type
 MM/F/PRC/TP/027         Ability to amend/cancel /off loading of contracts/ LoAs                     E
 MM/F/PRC/TP/028         Ability to track LoA wise performance guarantee, Bank guarantee             E
                         expiry dates
 MM/F/PRC/TP/029         Ability to track LoA history, search work orders by Contractors,            E
                         nature of job, etc
 MM/F/PRC/TP/030         Ability to record payment terms and actual payments made                    E
 MM/F/PRC/TP/031         Ability to link payment to the Contractor with the status of the contract   E
                         execution for real-time monitoring
 MM/F/PRC/TP/033         Ability to send alerts at defined period/ status for a contract when        E
                         specified parameter value is reached
 Reporting
 Requirements
 MM/R/PRC/TP/001         Ability to generate report on change history for a particular LoA           C
 MM/R/PRC/TP/002         Ability to generate reports on LoA by user defined criteria e.g. LoA        C
                         numbers, Vendors, originator, etc
 MM/R/PRC/TP/003         Ability to generate report on LoAs due or overdue                           C
 MM/R/PRC/TP/004         Ability to generate report on LoA outstanding payment history               C
 MM/R/PRC/TP/005         Ability to generate report on exceptions based on delivery slippages,       C
                         deviations and cost overruns
 MM/R/PRC/TP/006         Ability to generate report on LoA status                                    C
 Sub-Process Name        Service Procurement
 Functional
 Requirements
 MM/F/PRC/SP/001         Ability to support procurement of services through recording details        C
                         of list of service items, bill of services, estimated rates etc
 MM/F/PRC/SP/002         Ability to make detailed estimates for civil, mechanical, electrical,       C
                         instrumentation works, etc
 MM/F/PRC/SP/003         Ability to revise estimates, if required, during the execution of the       C
                         order
 MM/F/PRC/SP/004         Ability to support multiple type/modes of tendering for service             C
                         procurement like RFQ, direct PO etc


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 149 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
 MM/F/PRC/SP/005         Ability to create a schedule of rates for various service items that         C
                         would be used for all cost estimation for service procurement
 MM/F/PRC/SP/006         Ability to create a service requisition/ proposal from an existing           E
                         requisition
 MM/F/PRC/SP/007         Ability to capture terms and conditions information for each contract        E
                         proposal or Execution Order (EO, also referred as "Order" in
                         WBSETCL)
 MM/F/PRC/SP/008         Ability to direct the tender to the appropriate authority fund allocation/   E
                         approval as per defined hierarchy
 MM/F/PRC/SP/009         Ability to generate Execution orders from the tender and the services        E
                         chosen
 MM/F/PRC/SP/010         Ability to create multiple execution orders from one requisition             E
 MM/F/PRC/SP/011         Ability to compare the current offer with previous offers on another         E
                         Execution Order
 MM/F/PRC/SP/012         Ability to record execution order receipt confirmation from the vendor       E
 MM/F/PRC/SP/013         Ability to generate unique execution order number                            E
 MM/F/PRC/SP/014         Ability to specify staggered job completion pattern                          E
 MM/F/PRC/SP/015         Ability to create a blanket execution order/ rate contracts with or          E
                         without quantity commitment and with or without schedule
 MM/F/PRC/SP/016         Ability to generate automatic alerts/ reminders when a contract is           E
                         about to be expired or requires renewal
 MM/F/PRC/SP/017         Ability to generate a work schedule for various activities along with        E
                         service item number, description, completion date, status updation,
                         etc.
 MM/F/PRC/SP/018         Ability to monitor the order execution with respect to time and cost         E
                         budgeted vs. the time and cost left
 MM/F/PRC/SP/019         Ability to track whether payments are made to the workers by the             E
                         Contractor as per the statutory requirements
 MM/F/PRC/SP/020         Ability to record acceptance/ rejection/ partial acceptance of the           E
                         service provided
 MM/F/PRC/SP/021         Ability to monitor the order execution with respect to materials             E
                         issued, payments made to the Contractor , materials returned by the
                         Contractor
 MM/F/PRC/SP/022         Ability to evaluate the Contractor performance based on pre-defined          E
                         parameters, record and provide feedback
 MM/F/PRC/SP/023         Ability to calculate deviations in scope and time and levy penalties/        E
                         liquidated damages and deduct the same from final payment to

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 150 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                         Contractor
 MM/F/PRC/SP/024         Ability to provide a source list of various jobs with job codes and the     E
                         related list of vendors attached to it
 MM/F/PRC/SP/025         Ability to capture details like original bid reference, value of work,      E
                         date of commencement, contract period (completion date), scope of
                         work BOQ, statutory requirements GCC conditions, special
                         conditions of contract, etc.
 MM/F/PRC/SP/026         Ability to amend proposals and get on-line approvals for                    E
                         amendments
 MM/F/PRC/SP/027         Ability to amend/cancel execution orders/off loading of contracts           E
 MM/F/PRC/SP/028         Ability to track execution order wise performance guarantee, Bank           E
                         guarantee expiry dates
 MM/F/PRC/SP/029         Ability to track execution order history, search execution orders by        E
                         Contractors, nature of job, etc
 MM/F/PRC/SP/030         Ability to record payment terms and actual payments made                    E
 MM/F/PRC/SP/031         Ability to link material issues, returns against a execution order          E
                         (including recovery against Free Issue of Material not returned/used)
                         with material reconciliation contract wise
 MM/F/PRC/SP/032         Ability to track execution order status in terms of time and cost           E
                         budgeted
 MM/F/PRC/SP/033         Ability to track execution order wise material and manpower usage           E
                         versus the budgeted quantity and highlight any deviations
 MM/F/PRC/SP/034         Ability to link payment to the Contractor with the status of the contract   E
                         execution for real-time monitoring
 MM/F/PRC/SP/035         Ability to send alerts at defined period/ status for a contract when        E
                         specified parameter value is reached
 Reporting
 Requirements
 MM/R/PRC/SP/001         Ability to generate report on status of a service execution order           C
 MM/R/PRC/SP/002         Ability to generate report on service execution orders for a                C
                         department
 MM/R/PRC/SP/003         Ability to generate report to evaluate vendor performance on user           C
                         defined criteria
 MM/R/PRC/SP/004         Ability to generate report on exceptions based on delivery slippages,       C
                         deviations and cost overruns
 MM/R/PRC/SP/005         Ability to generate reports on service procurement execution order          C
                         status e.g. completed, vendor acknowledged

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 151 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 Sub-Process Name        Contract Management
 Functional
 Requirements
 MM/F/PRC/CM/001         Ability to support contracts both manually or automatically based on        C
                         Bid/Tender document results and authorizations
 MM/F/PRC/CM/002         Availability of contract templates for regular items based on previous      C
                         contracts for efficient contract creation
 MM/F/PRC/CM/003         Ability to integrate contract creation with other functionality like        C
                         Bid/Tender document Vendor Management and PO management
 MM/F/PRC/CM/004         Ability to define delivery schedule containing precise information on       C
                         the delivery e.g. quantity ,dates as part of the contract
 MM/F/PRC/CM/005         Ability to support approval workflow for contract management with           E
                         authorization hierarchy for approval and release of contract based on
                         predefined user criteria
 MM/F/PRC/CM/006         Ability to generate alerts for contracts requiring approval to              E
                         authorized users
 MM/F/PRC/CM/007         Ability to request for authorization in the next hierarchy if there is no   E
                         response on the approval request by preset time horizon
 MM/F/PRC/CM/008         Ability to record and display the status of the contract i.e. awaiting      E
                         approval, approved or rejected
 MM/F/PRC/CM/009         Ability to reject the contract during authorization, record the reason      E
                         for rejection and return to the originator through the workflow
 MM/F/PRC/CM/010         Ability to assign vendors to the contract either manually or based on       E
                         Bid/Tender document results
 MM/F/PRC/CM/011         Ability to modify the contract and resubmit for approval                    E
 MM/F/PRC/CM/012         Ability to record contract related information like:                        C
                         - Contract Number
                         - Contract Type
                         - Terms and Conditions of the Agreement
                         - Expiry Date
                         - Contract Value
                         - Related Information/ Supporting documents
 MM/F/PRC/CM/013         Ability to record all changes to the contract and track contract history    E
 MM/F/PRC/CM/014         Ability to search and retrieve contract information including contracts     E
                         for materials or services that are no longer active
 MM/F/PRC/CM/015         Ability to attach documents e.g. specifications for contracts               E
 MM/F/PRC/CM/016         Ability to generate alerts for contracts nearing expiry to trigger          E

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 152 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                         renewal process
 MM/F/PRC/CM/017         Ability to check the contract value with procurement budget for the       C
                         department
 MM/F/PRC/CM/018         Ability to request for vendor acknowledgement of the contract after       E
                         sharing the contract with the vendor
 MM/F/PRC/CM/019         Ability to record vendor acknowledgements to the contract                 E
 MM/F/PRC/CM/020         Ability to track the contracts which have not been acknowledged           E
 MM/F/PRC/CM/021         Ability to track contract performance bank guarantees based on            E
                         vendor, contract, and PO
 MM/F/PRC/CM/022         Ability to generate alerts based on expiry of bank                        E
                         guarantees/warranty for items/Defect Liability period
 MM/F/PRC/CM/023         Ability to generate extension letters by correlating the terms and        E
                         conditions of the contract with the progress of work/contract
 MM/F/PRC/CM/024         Ability to define WBSETCL and regulator specific rules to manage          E
                         contracts
 Reporting
 Requirements
 MM/R/PRC/CM/001         Ability to generate report on all changes made to a contract              C
 MM/R/PRC/CM/002         Ability to generate report on contract status - approved, awaiting        C
                         approval, expired etc
 MM/R/PRC/CM/003         Ability to generate report on user defined criteria i.e. contract         C
                         number, vendor, originator, authorizer, item etc
 MM/R/PRC/CM/004         Ability to generate report based on expiry of contracts/warranty for      C
                         items/Defect Liability period
 MM/R/PRC/CM/005         Ability to generate report on vendor performance on contracted terms      C
 MM/R/PRC/CM/006         Ability to view historical transactions for a contract                    C
 MM/R/PRC/CM/007         Ability to generate report on expected receiving date, payment date -     C
                         item wise for a give time horizon e.g. monthly, quarterly, annual basis
 MM/R/PRC/CM/008         Ability to generate consolidated report of contracted values per          C
                         vendor over a time horizon
 Reporting               General
 Requirements
 (Applicable for all
 the Sub-Processes
 above)
 MM/R/GL/001             Ability to generate reports confirming to Regulatory, Technical, etc.     C
                         requirements

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 153 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id          Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
 MM/R/GL/002             Ability to incorporate process flow and reporting requirement as per     C
                         revised Material Budgeting Policy adopted by WBSETCL (applicable
                         to Inventory core process only)
 MM/R/GL/003             Ability to provide necessary information to populate predefined          C
                         Balanced Score Cards for monitoring of Key Performance Indicators
 MM/R/GL/004             Ability to meet process/reporting requirements of approved               C
                         documents like Procurement Policy and Procedures, etc.
 MM/R/GL/005             Ability to have interface with other ERP modules and legacy systems      C
                         (if any)




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 154 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.4   Financial Management
 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 Business Process          Financial Management
                           Financial Management Process consists of the following core
                           processes
                           - General Ledger
                           - Accounts Receivable
                           - Accounts Payable
                           - Cash Management/ Treasury
                           - Budgeting/ Analysis
                           - Costing and Financial Control
                           - Fixed Asset Accounting
 Core Process              General Ledger/ Schedule
 Functional
 Requirements
 Sub-Process Name          Manage Ledger Relationships
 FM/F/GL/MLR/001           Ability to provide the facility to have multiple, independent general   C
                           ledgers/ schedules
 FM/F/GL/MLR/002           Ability to allow information to be consolidated within and across       C
                           general ledgers for (month end) reporting purposes
 FM/F/GL/MLR/003           Ability for each General Ledger (GL) to be capable of supporting        C
                           and be fully integrated with sales, purchase, stock and
                           management accounting ledgers and cashbook
 FM/F/GL/MLR/004           Ability of each sub-ledger to relate to a separate control account in   C
                           the general ledger
 FM/F/GL/MLR/005           Ability to open Memorandum Accounts for recording non-financial         C
                           information
 FM/F/GL/MLR/006           Ability of automatic posting (Postings to sub-ledgers should result     C
                           in automatic postings to the control accounts in the general ledger)
 Sub-Process Name          Manage Calendar
 FM/F/GL/MC/001            Define calendar based on organisations accounting and reporting         C
                           requirements
 FM/F/GL/MC/002            Facility to open multiple accounting periods i.e. open the next         C
                           accounting period before closing the current accounting period
 FM/F/GL/MC/003            Ability to close an accounting period to prevent any entries in that    C
                           period
 FM/F/GL/MC/004            Ability to control users to access past period for adjustments (e.g.    C

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 155 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                           to reopen a period that has been closed).
 Sub-Process Name          Manage Chart of Accounts
 FM/F/GL/MCA/001           Flexibility to accommodate current and any proposed chart of              C
                           accounts structure and corporate/field organization structure
 FM/F/GL/MCA/002           Ability to provide facility to define and relate the following logical    C
                           grouping structure and numbering convention to the chart of
                           accounts:
                           - Entities - Corporate
                           - Core-business/ Non-core business
                           - Zone/ Area Office/ Departments
                           - Project FZO / Camp Office
                           - Voltage
                           - Project
                           - Activity
                           - Cost Element
 FM/F/GL/MCA/003           Ability to record the following information for each account code:        C
                           - Entities - Corporate
                           - Core-business/ Non-core business
                           - Zone/ Area Office/ Departments
                           - Expense/ Income
                           - Department
                           - Type of Billing
                           - Projects
                           - Any other related field
 FM/F/GL/MCA/004           Ability to transfer account from one office to another in case of         C
                           change of area, for e.g., if a subArea Office is moved from one
                           Area Office to another
 FM/F/GL/MCA/005           Option to have centralized or de-centralized account maintenance          C
                           of chart of account value
 FM/F/GL/MCA/006           Ability to have parent-child hierarchy in chart of account values.        C
                           Addition /deletion of any account code should be restricted.
 FM/F/GL/MCA/007           Ability to provide facility to amend and delete the entities (e.g.:       C
                           department, Area Office) and its relationship
 FM/F/GL/MCA/008           Capture short as well as long description of accounts                     C
 FM/F/GL/MCA/009           Ability to manage Multiple foreign currency transactions                  C
 Sub-Process Name          Manage GL Account Enquiry
 FM/F/GL/MGAE/001          Ability to display GL account balance in multiple views as follows:       C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 156 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Statutory
                           - Responsibility (e.g. Cost centre, Area Office/departmental
                           reporting)
                           - Geographical
 FM/F/GL/MGAE/002          Ability to hold balances for multiple ledger types such as:              C
                           - Actual
                           - Budgeted
                           - Forecast
                           - Taxation
 FM/F/GL/MGAE/003          Ability to allow enquiry by:                                             C
                           - account codes and names
                           - wild search
                           - specific range of period, year and month
                           - batch entry number
 FM/F/GL/MGAE/004          Capability of the system to display:                                     C
                           - online at least 5 years of history for account balances and posted
                           transactions
                           - account activity including opening balance, movement for the
                           period, closing balance and year to date balance
                           - breakdown of balances by drilling down to source document
                           - GL account master data
                           - ability to store balances for future years
 Sub-Process Name          Manage GL Master Data
 FM/F/GL/MGMD/001          Ability to maintain the following master data records to store control   C
                           information on how postings done into the general ledger account:
                           -
                           - Name of the account
                           - Description
                           - Type of account (e.g. revenue/asset)
                           - Tax posting
                           - Reconciliation account in nature (e.g. Debtors' Control account)
                           - Level of transaction details to be maintained within the GL
                           Account
                           - Alternative account number to store WBSETCL existing GL
                           account (easier for user to search new account code)
                           - Automatic posting to prevent manual posting to accounts (e.g.: -
                           Accounts Receivable, Account Payable)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 157 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 FM/F/GL/MGMD/002          Ability to create GL master data in hierarchy                           E
 FM/F/GL/MGMD/003          Ability to                                                              C
                           - Copy accounts between entities.
                           - Automatically renumber account codes.
                           - Closed accounts - block/ mark for deletion.
                           - Add accounts.
                           - Delete accounts.
                           - Change description of accounts.
 FM/F/GL/MGMD/004          Provide facility for mass creation of GL accounts that includes:        C
                           - Copying entire chart using another chart of accounts as
                           reference.
                           - Copying single account.
                           - Copying multiple accounts
                           - Performing data transfer using program for GL account master
                           data from legacy system
                           - Allowing deletion of inactive accounts or accounts with no
                           outstanding balance.
 FM/F/GL/MGMD/005          Ability to:-                                                            E
                           - Assign an activity status to accounts (e.g. - active/inactive)
                           - Retrieve an account master record via account alias
 FM/F/GL/MGMD/006          Ability to immediately put across the electronic notification to        C
                           relevant users after creation or change of master data.
 FM/F/GL/MGMD/007          Ability to provide audit trail to log the creation, amendments and      C
                           deletion of each GL account code.
 FM/F/GL/MGMD/008          Ability to control creations, amendments and deletion of GL Master      C
                           data by user-defined authorization.
 Sub-Process Name          Manage GL Transaction Posting
 FM/F/GL/MGTP/001          Ability to enter journal entries manually or interface journals from    C
                           non-ERP applications, either individually or in batch. The
                           information contained in a journal should include the following sub-
                           levels:
                           - Header Level anticipated transactions are for voucher series,
                           transaction reference and accounting period.
                           - Line level transactions will include account code, debit/credit
                           amounts and analysis codes.
 FM/F/GL/MGTP/002          Ability to search account code, account name or responsible area        C
                           during posting of documents

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 158 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 FM/F/GL/MGTP/003          Ability to provide facility of Look up accounts number and              C
                           descriptions during journal entry
 FM/F/GL/MGTP/004          Ability to electronically route journal for approval to an authorised   D
                           user before posting to the general ledger. If rejected, the journal
                           should be automatically routed back to the originator for correction.
 FM/F/GL/MGTP/005          Alert for action for vouchers pending at different level                E
 FM/F/GL/MGTP/006          Ability to assign unique number to journal entry                        C
 FM/F/GL/MGTP/007          Ability of the system to support the following types of journal -       C
                           - Accrual journals, which automatically reverse themselves in the
                           following accounting period.
                           - Skeleton journals where the bulk of information is pre-coded, only
                           the date and amount to be entered.
                           - Recurring journals which are similar to skeleton journals but with
                           the values pre-entered, though capable of modification.
 FM/F/GL/MGTP/008          Ability to post allocation journals with user-definable rules (e.g.:    C
                           apportionment of expenditure)
 FM/F/GL/MGTP/009          Ability to restrict access to certain accounts by user-defined          C
                           groups.
 FM/F/GL/MGTP/010          Ability to control journal posting function by user-defined             C
                           authorization
 FM/F/GL/MGTP/011          Ability to provide function to reverse documentation-individual or in   E
                           mass, after posting by reference document number
 FM/F/GL/MGTP/012          Ability to post to a future and prior period by authorised users        C
 FM/F/GL/MGTP/013          Ability to suspend and resume, at a later time, entry of journal that   C
                           are incomplete or imbalance
 FM/F/GL/MGTP/014          Ability to prevent posting to control accounts of subsidiary ledger     C
 FM/F/GL/MGTP/015          Ability to update on-line with real time update                         C
 FM/F/GL/MGTP/016          Ability to provide facility to:                                         C
                           - Allow storing (park) incomplete documents without carrying out
                           extensive entry checks.
                           - Specify templates to capture details of recurring transactions
                           (e.g.: - fixed prepayments and accruals)
                           - Allow amendment or deletion to recurring transactions prior to
                           posting
                           - Perform the posting automatically according to user-defined
                           specification
 FM/F/GL/MGTP/017          Ability to allow for multiple accounting entries (debits and/ or        C

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 159 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                           credits) for each transaction type
 FM/F/GL/MGTP/018          Ability to provide running total of debit/credit amount                    C
 FM/F/GL/MGTP/019          Ability to provide running total of transactions in each batch             C
 FM/F/GL/MGTP/020          Ability to perform batch processing as follows:                            C
                           - Update by batch mode while other users are still active in the
                           system
                           - Provide exception report for batch update
                           - Post through overnight batch
                           - Provide information on batch status (e.g.:- posted, processing,
                           error)
                           - Automatically assign document or batch number after journals are
                           posted
                           - Provide a journal edit listing on screen and printed. The
                           information should contain but should not be limited to the
                           following:
                            * Batch Number, Journal Posting date, Journal Creation date,
                           journal type, source of journal, journal text, G/L account code, G/L
                           account name and description, debit/credit amount, batch total and
                           number of transactions.
 FM/F/GL/MGTP/021          Ability to request for authorization of transaction exceeding              C
                           maximum or transaction limits by user-defined authority
 FM/F/GL/MGTP/022          Ability to ensure that all necessary postings from various other           C
                           modules are posted to the ledger before starting the closing run
 FM/F/GL/MGTP/023          Ability to automatically generate the provisions for administrative        C
                           expenses, materials/services received but invoice not received
 FM/F/GL/MGTP/024          Ability to automatically carry forward balances at the end of the          C
                           year to the balance sheet and reset all profit and loss account
 FM/F/GL/MGTP/025          Ability to prevent inactive accounts from appearing on reports and         C
                           financial statements
 FM/F/GL/MGTP/026          Ability of auto alert for odd-balances (debit/credit)                      C
 FM/F/GL/MGTP/027          Ability to integrate with payroll                                          C

 Sub-Process Name          Manage Inter-office transactions
 FM/F/GL/MIOT/001          Ability to provide an electronic platform for units to record inter-unit   C
                           transactions, with provision to view scanned documents
 FM/F/GL/MIOT/002          Automatic alerts/reminders in inter-unit accounting recipient unit         C
                           that an entry pertaining to the unit has been made

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 160 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 FM/F/GL/MIOT/003          Ability to provide for electronic acceptance or rejection of inter-unit   C
                           accounting by the recipient unit with provision for comments
 FM/F/GL/MIOT/004          Ability to generate a report of pending, responded and                    C
                           unresponded Inter Unit Transfers (IUTs)
 FM/F/GL/MIOT/005          Ability to automatically create relevant accounting entries at both       C
                           units on acceptance of the inter-unit accounting by the recipient
                           unit
 Sub-Process Name          Manage Accounting Year-end Closing
 FM/F/GL/MAYC/001          Ability to perform unlimited closing cycles                               C
 FM/F/GL/MAYC/002          Ability to perform month-end (soft closing) and year-end closing.         C
 FM/F/GL/MAYC/003          Ability to automatically, at period end:                                  C
                           - Post accruals
                           - Reclassify credit and debit balances for reporting purposes
 FM/F/GL/MAYC/004          Ability to automatically update the closing balance of the previous       C
                           period and opening balance of the current period with prior period
                           transaction postings for all ledger balances. (e.g.: - actual, budget)
 FM/F/GL/MAYC/005          Ability to automatically initiate a new financial year                    C
 FM/F/GL/MAYC/006          Ability to automatically net off the expense and revenue accounts         C
                           closing balances to retained earnings account and carry the same
                           to the following accounting year
 FM/F/GL/MAYC/007          Ability to process the following types of transactions:                   C
                           - Current period transactions in the current period
                           - Prior year transactions for the previous accounting period posted
                           in the current period
 Sub-Process Name          Manage Consolidation
 FM/F/GL/MLC/001           Ability to allow for user-defined rules to facilitate consolidation for   C
                           similar and dissimilar chart of accounts
 FM/F/GL/MLC/002           Facility to make adjustment/provision entries to the consolidated         C
                           Trial Balance without impacting individual unit's Trial Balance
 FM/F/GL/MLC/003           Facility to re-run consolidation multiple times after making              C
                           adjustments to the unit's accounts
 FM/F/GL/MLC/004           Ability to :                                                              C
                           - Consolidate at multi levels
                           - Consolidate actual and budget at balance sheet, profit/ loss
                           account, cash flow statement, expenses and revenue account
                           levels
                           - Automate generation of elimination transactions

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 161 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Automatic generation of inter Office/ Department balances
 FM/F/GL/MLC/005           Facility to change consolidation logic from time to time                 C
 Sub-Process Name          Manage Year-end Reporting
 FM/R/GL/MYR/001           Ability to produce the following financial reports in multiple levels    C
                           (e.g. whole organization, reporting units such as Area Office,
                           zones, departments) and for a user-defined period (for the month,
                           year to date), but should not limited to:
                           - Profit and loss account
                           - Analysis of Profit and Loss account
                           - Analysis of operating expenses
                           - Balance sheet
                           - Analysis of Balance Sheet
                           - Trial Balance
                           - Cash flow and Funds flow statement
                           - Notes to the financial accounts (account breakdowns)
 FM/R/GL/MYR/002           Provide flexible Report Writer with the following minimum features:      C
                           - Specify the format and layout of reports
                           - Summarize and total the information to be reported
                           - Select records to be included in the report
                           - Select details from each record to be included
                           - Perform arithmetic calculation on the information selected or
                           totals
                           - Ability to add narrative comments to reports
                           - Ability to show financial data in thousands, millions etc. without
                           creating rounding problem
                           - Store the report format for later use
                           - Produce reports in graphical form for presentation purposes.
 FM/R/GL/MYR/003           Ability to split schedules into multiple sub schedules                   C
 FM/R/GL/MYR/004           Ability to produce user defined TDS, CENVAT, Service Tax,                E
                           Income Tax etc. statutory Reports
 FM/R/GL/MYR/005           Ability to compare actual data to budgeted data and/ or budgeted         E
                           data to actual data in:
                           - Annually,
                           - Semi-annually,
                           - Quarterly, and
                           - Monthly
 FM/R/GL/MYR/006           Ability to export reports to standard PC applications (e.g. Excel        E

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 162 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           spreadsheet, .txt/.csv format)
 FM/R/GL/MYR/007           Ability to automatically carry forward closing balances of a             C
                           particular financial year to opening balance of the current year, with
                           user defined control and authorisation
 FM/R/GL/MYR/008           Ability to create multiple versions of financial statement report and    E
                           ability to customise reports as required by the user
 FM/R/GL/MYR/009           Ability to generate comparative statements for various periods as        E
                           defined by the user
 FM/R/GL/MYR/010           Ability to print various reports as required by users and                E
                           management
 FM/R/GL/MYR/011           Ability to support computation of various financial ratios as defined    E
                           by users and ability to compare the same with the previous year
                           and year to date
 FM/R/GL/MYR/012           Ability to circulate the details required from various users across      E
                           the organisation from ERP/Non-ERP databases for the purpose of
                           accounts closing/auditing and also ability to receive information in
                           response to the said circular and automatically generate
                           accounting entries and MIS
 FM/R/GL/MYR/013           Ability to track Government Audit Comments and replies thereto           D
                           with facilities to maintain additional relevant details and string
                           search facility
 FM/R/GL/MYR/014           Ability to maintain Contingent Liability register                        E
 FM/R/GL/MYR/015           Transaction listing                                                      C
                           -By Account
                           -By Date
                           -By Voucher Number
                           -By Voucher series
                           -By User Should
 FM/R/GL/MYR/016           Allow for generating financial statements at the following levels        C
                           -For Corporate Office
                           -Across Area Office/ zone offices
                           -Across cost centres - Across departments
 FM/R/GL/MYR/017           Should provide for generating financial statements as per Schedule       C
                           VI requirements
 FM/R/GL/MYR/018           Ability to comply with all tax related statutory requirements in force   C
                           in India and applicable to the company and the system should be
                           upgraded with the latest tax laws on a regular basis before the

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 163 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           amendments to tax laws come into force
 FM/R/GL/MYR/019           Ability to generate all statutory reports applicable to the company      C
                           as per prevailing laws
 FM/R/GL/MYR/020           Ability to comply with all future statutory requirements like IFRS,      C
                           GST, etc. as and when it is applicable to WBSETCL
 Core Process              Accounts Receivable
 Functional
 Requirements
 Sub-Process Name          Manage Integration with General Ledger
 FM/F/AR/MCM/001           Ability to fully integrate account receivables to the general ledger     C
                           and the cash book and to allow transactional entries for customer
                           invoices/bills, adjustment journals, collections and employee
                           related bills
 FM/F/AR/MCM/002           Ability to block the posting or trigger warning if update is made to a   C
                           finalized account
 FM/F/AR/MCM/003           Ability to restrict access to master record to unauthorised changes      C
                           from being made
 FM/F/AR/MCM/004           Ability to set default values when posting items to the account. e.g.:   E
                           the term of the payment specified in the customer master data are
                           defaulted during the document entry
 FM/F/AR/MCM/005           Ability to set default interest rate or surcharge                        C

 Sub-Process Name          Manage Receivable Processing
 FM/F/AR/MRP/001           Ability to provide audit trail for source of invoice                     E
 FM/F/AR/MRP/002           Ability to generate periodic billing reports based on different          E
                           parameters and consolidated report on total receivables at any
                           point of time
 FM/F/AR/MRP/003           Ability to create debit and credit memos into customer account           E
 FM/F/AR/MRP/004           Ability to reference multiple invoices in single debit/ credit memos     E
 FM/F/AR/MRP/005           Ability to automatically link receivables posted to the general ledger   C
                           by on-line/batch processing
 FM/F/AR/MRP/006           Ability to provide recording non-sales related receivables like          C
                           borrowings, deposits, sale of investment, sale of assets,
                           outstanding receivables considering payment terms, inter bank
                           transfers, rent from quarters, selling of tender forms,
                           advertisements etc.
 FM/F/AR/MRP/007           Ability to link with payment gateway                                     E

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 164 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module

 Sub-Process Name          Manage Incoming Payments
 FM/F/AR/MIP/001           Ability to: -                                                          C
                           Accept various payment methods
                           - cheque, bank draft etc.
                           - Bank transfer
                           - Offset with other expense or GL account
 FM/F/AR/MIP/002           Ability to automatically link incoming payment posted to the general   C
                           ledger by:-
                           - On-line processing
                           - Batch processing
 FM/F/AR/MIP/003           Ability to display incoming payment details and produce incoming       E
                           payment reports on demand from the system -
                           - By customer amount
                           - By collection date
                           - By method of payment
                           - By location
                           - By type of payment
 FM/F/AR/MIP/004           Ability to refund the customer and automatically post the refund to    C
                           the customer account
 FM/F/AR/MIP/005           Ability to refund to the customer using various payment methods        C
                           such as:
                           - Cash
                           - Cheque
                           - Bank Transfer
 FM/F/AR/MIP/006           Ability to over ride the payment method proposed by the system in      C
                           exceptional cases
 FM/F/AR/MIP/007           Ability to print petty cash or payment voucher, cheque and refund      E
                           statement from the system
 FM/F/AR/MIP/008           Ability to post refund transaction automatically to general ledger     C

 Sub-Process Name          Manage Dishonoured Cheque Processing
 FM/F/AR/MDCP/001          Ability to manage:                                                     C
                           - Post adjustment into the customer account. e.g.: reverse the
                           original payment transaction to reinstate the original debt
                           - import dishonoured cheque details in an electronic media
                           supplied by the bank

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 165 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
 FM/F/AR/MDCP/002          Ability to capture reasons for dishonour of a cheque and maintain      E
                           customer's payment default history
 FM/F/AR/MDCP/003          Ability to charge penalty to the customer account based on user-       C
                           defined conditions
 FM/F/AR/MDCP/004          Ability to re-charge penalty imposed by bank to the customer           C
                           account (if any)
 FM/F/AR/MDCP/005          Ability to reverse payment posting from the general ledger             C
                           automatically

 Core Process          Accounts Payable
 Functional Requirements
 Sub-Process Name      Manage Vendor Master Data
 FM/F/AP/MVMD/001      Ability to capture the following information, but should not be            C
                       limited to :-
                       - Vendor account number, vendor type (SME/ non-SME; etc),
                       vendor name, address, fax, telephone, email, contact person,
                       payment terms, payment methods, payment charges to be
                       recovered, vendor bank details, paying bank details, sales tax
                       number, PAN/ TAN number, payment location and payment lead
                       time
 FM/F/AP/MVMD/002      Flexibility to provide account numbers:                                    C
                       - Automatically
                       - Manually
                       upon creation of a new vendor account
 FM/F/AP/MVMD/003      Ability to allow for the incorporation of a check digit as a security      C
                       feature to ensure accuracy of data entry
 FM/F/AP/MVMD/004      Ability to control the creation and change of vendor master data           C
                       according to user security status
 FM/F/AP/MVMD/005      Ability to allow for specified fields in the master data to be made        C
                       mandatory or optional entry
 FM/F/AP/MVMD/006      Ability to perform a consistency/ outstanding amount check on the          C
                       account balance based on user defined specification before
                       account is marked for deletion
 FM/F/AP/MVMD/007      Ability to restrict access to master record to unauthorized changes        C
                       from being made
 FM/F/AP/MVMD/008      Ability to set default values when posting items to the account. e.g.:     E
                       the term of the payment specified in the vendor master data are

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 166 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                           defaulted in during document entry
 FM/F/AP/MVMD/009          Ability to block from posting or trigger warning if update is made to      C
                           a finalized account
 FM/F/AP/MVMD/010          Ability to print vendor master data and select by new account,             C
                           vendor account, status
 FM/F/AP/MVMD/011          Ability to provide setting up of "infrequent vendors" account for          D
                           processing transactions for rarely used vendors so as to obviate
                           the need to set up individual master file records
 FM/F/AP/MVMD/012          Ability to provide a list of the blacklisted vendors so that they are      C
                           debarred for any future transactions
 Sub-Process Name          Manage Payable Processing
 FM/F/AP/MPP/001           Flexible to record payable:                                                C
                           - Automatically record payable entry from other system such as
                           procurement module
                           - Manually (direct record by the user)
 FM/F/AP/MPP/002           Ability to provide audit trail for source of invoice                       C
 FM/F/AP/MPP/003           Ability to provide invoice register facility by which the invoices could   C
                           be logged prior to entry into the ledgers
 FM/F/AP/MPP/004           Ability of the system to provide processing of following payables          C
                            - Against purchase order/ contract only
                            - Against purchase order/ contract only with a goods receipt note/
                           service receipt note
                            - Ability to automatically generate debit/ credit memos based on
                           PO, GRN, Quality, Inspections and acceptance tests as per
                           WBSETCL purchase regulation norms
 FM/F/AP/MPP/005           Ability of the system to provide collation of purchase orders in the       E
                           invoice register by PO order type like material PO, Central PO,
                           Local PO, etc. or collation on PO value, location of raising PO and
                           master plan wherever applicable
 FM/F/AP/MPP/006           Ability to capture the following information, but should not be            C
                           limited to:-
                           - Vendor code, Internal transaction reference, vendor transaction
                           reference, transaction date, due date for payment calculated by the
                           system from the payment terms, posting period, transaction value,
                           order value to which the invoice relates, narrative for purchase
                           ledger entry and multiple tax codes, multiple tax values , TDS,
                           CENVAT, Service Tax details, State/Outside state purchase

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 167 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - General ledger account code, ledger narrative, value, debit credit
                           indicator and analysis code
 FM/F/AP/MPP/007           Ability to provide manual entry for non-material related expenses        C
 FM/F/AP/MPP/008           Ability to provide facility for entering invoices for prepaid expenses   C
                           and apportion the amount between prepaid accounts on periodic
                           basis
 FM/F/AP/MPP/009           Ability to provide facility for entering invoices pertaining to prior    C
                           periods
 FM/F/AP/MPP/010           Ability to produce payable reports on demand within the system           E
                           (but should not be limited to):
                           - By invoice date
                           - By vendor type
                           - By zone/ Area Office
 FM/F/AP/MPP/011           Ability to trigger a warning if invoice amount exceeds balance of        E
                           operating expenditure budget
 FM/F/AP/MPP/012           Ability to block posting if invoice amount exceeds balance of capital    C
                           expenditure budget
 FM/F/AP/MPP/013           Ability to park document before posting in order to verify the           C
                           correctness and completeness of data
 FM/F/AP/MPP/014           Ability to create debit and credit memos into vendor account             C
 FM/F/AP/MPP/015           Ability to reference multiple invoices in single debit/ credit memos     C
 FM/F/AP/MPP/016           Ability to post retention request into vendor account                    E
 FM/F/AP/MPP/017           Ability to perform:                                                      C
                           - Refund retention to the vendor and automatically post the refund
                           to the vendor account
                           - Automatically offset retention paid up against the balance
                           outstanding of vendor account
 FM/F/AP/MPP/018           Ability to refund to the vendor using various payment methods such       C
                           as:
                           - Cash
                           - Cheque
                           - Bank Transfer
 FM/F/AP/MPP/019           Ability to provide functions to block for payment                        C
 FM/F/AP/MPP/020           Ability to manage direct payment to vendors by 3rd parties like          C
                           lenders and posting related accounting entries
 FM/F/AP/MPP/021           Ability to comply with all TDS related requirements                      C
 FM/F/AP/MPP/022           Ability to trigger automatic alerts prior to due dates of statutory      C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 168 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           requirements like tax payments/ return filings etc.
 Sub-Process Name          Manage Payment Processing
 FM/F/AP/MPPN/001          Ability to create a proposed payment list by determining:-               C
                           - Item to be paid - items to be paid are selected and grouped for
                           payments based on user-defined rules
                           - Payment amount - based on user needs (e.g.: due date of the
                           items)
                           - To whom the payment is made - by specifying the payee
                           - Payment Method - based on the payment method (e.g.:
                           cash/cheque/ Third Party) according to the rules defined by the
                           user
                           - Payment through - the payment is made - based on the specified
                           bank and a bank account for the payment
 FM/F/AP/MPPN/002          Ability to make payment via methods such as:                             C
                           - Cash
                           - Cheque - manual and pre-printed
                           - Direct payment by 3rd Parties like lenders
                           - Bank transfers/ Electronic Fund Transfer
                           - Foreign currency
 FM/F/AP/MPPN/003          Ability to specify a minimum and a maximum amount for a single           E
                           payment in order to identify the payment method to be selected by
                           the payment program
 FM/F/AP/MPPN/004          Ability to over-write minimum and maximum value range and                E
                           specify another payment method during the payment run
 FM/F/AP/MPPN/005          Ability to generate recurring payment voucher                            C
 FM/F/AP/MPPN/006          Ability to capture the recurring payment information:-                   E
                           - Name of the vendor
                           - Invoice number
                           - Recurring number
                           - Accounting information
                           - Start and end payment date
                           - Frequency of payment indicator to identify the frequency of the
                           recurring payment (e.g.:- weekly, monthly, quarterly, biannually,
                           annually)
 FM/F/AP/MPPN/007          Ability to allow recurring payment to be deleted or edited within its    C
                           period of payment
 FM/F/AP/MPPN/008          Ability to make payment in foreign currency:-                            E

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 169 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           - Specify the bank account to which the payment is made from
                           - Specify whether it is possible to use the payment method to pay
                           in foreign currency
                           - Specify particular currencies per payment
 FM/F/AP/MPPN/009          Ability to make payment with invoices automatically using user-        E
                           definable rules such as:
                           - By oldest invoice
                           - By specific invoice
 FM/F/AP/MPPN/010          Ability to match single payment with multiple invoices                 C
 FM/F/AP/MPPN/011          Ability to make partial payments                                       C
 FM/F/AP/MPPN/012          Ability to print the vendor name on cheque for payment of              D
                           miscellaneous invoice, where vendor records have not been
                           created
 FM/F/AP/MPPN/013          Ability to change payment methods or banks, payee, block items or      E
                           cancel payment blocks
 FM/F/AP/MPPN/014          Ability to display changes made and by whom                            C
 FM/F/AP/MPPN/015          Ability to allow invoices to be released for payment prior to due      C
                           date as per user defined authorisation
 FM/F/AP/MPPN/016          Ability to display or print exception listing. The exception listing   C
                           should contain blocked items and all outstanding items which the
                           payment program did not propose for payment (items that could
                           not be settled despite being due)
 FM/F/AP/MPPN/017          Ability to divide the task of editing the payment proposal between     C
                           various users and enable several users to edit large payment runs
                           at the same time
 FM/F/AP/MPPN/018          Ability to perform payment approval functions to enable certain        C
                           payments to have prior approval
 FM/F/AP/MPPN/019          Ability to request for authorisation of transaction exceeding          C
                           maximum or transaction limits by user-defined authorities
 FM/F/AP/MPPN/020          Ability to :-                                                          E
                           - Carry out payment using the proposal list that has been approved
                           - Create the payment documents and prepare data for printing the
                           forms, payment advice notes, payment summaries or creating tape
                           or disk
 FM/F/AP/MPPN/021          Ability to print cheque online and perform the following functions:-   E
                           - Define void reasons (used during test print, page overflow and
                           other user-defined reasons such as printed incorrectly, unusable)

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 170 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Determine the next free cheque number and store the allocation
                           of payment document number to cheque number
 FM/F/AP/MPPN/022          Ability to provide facility to print and reprint payment voucher         D
                           together with cheque
 FM/F/AP/MPPN/023          Ability to mark the reprint copy with the word 'DUPLICATE'. The          C
                           payment voucher should include vendor invoice number, cheque
                           number, addresses and other user-defined information
 FM/F/AP/MPPN/024          Ability to provide feature to cancel payments and cheques                C
 FM/F/AP/MPPN/025          Ability to provide access to payment cancellation information based      D
                           on user defined selection criteria and print report on cancelled
                           cheques
 FM/F/AP/MPPN/026          Ability to provide full audit trails for cancelled cheques and payment   C
                           vouchers
 FM/F/AP/MPPN/027          Ability to split payment to more than one payee (e.g.:- payment          C
                           involving withholding tax)
 FM/F/AP/MPPN/028          Ability to automatically clear items based on user criteria after        C
                           payment has been made:-
                           - By account
                           - By document number
 FM/F/AP/MPPN/029          Ability to post payments for update to the Vendor Account                E
 FM/F/AP/MPPN/030          Ability to automatically post to general ledger:                         C
                           - Cash discounts received
                           - Gains or losses from underpayment or overpayment
                           - TDS/ CENVAT/ Service Tax
                           - Bank Charges
                           - Gains or losses from exchange rate differences
 FM/F/AP/MPPN/031          Ability to provide the facility to offset balances of vendor accounts    C
                           in AP with balance of customer accounts in AR (for vendors who
                           are also customers)
 FM/F/AP/MPPN/032          Ability to provide access to projected cash requirement information      D
                           based on selected items to notify head office of funds required to
                           be transferred to the paying account
 FM/F/AP/MPPN/033          Ability to print TDS certificates and print CENVAT, Service Tax,         C
                           Income Tax and TDS report compliant with regulations, and in file-
                           formats which support e-filing
 Sub-Process Name          Manage Document Posting
 FM/F/AP/MDP/001           Ability to post transactions such as debit and credit memos into         C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 171 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           vendor account
 FM/F/AP/MDP/002           Ability to identify the transaction via document number series or      C
                           document type
 FM/F/AP/MDP/003           Ability to provide facility for:                                       C
                           - Automatic numbering of documents
                           - Allow for multiple document series
 FM/F/AP/MDP/004           Ability to update to the vendor accounts with the following            C
                           transactions:
                           - Transfer from one vendor account to another
                           - Miscellaneous debit/credit memo for adjustment
 FM/F/AP/MDP/005           Ability to automatically update the corresponding account codes in     C
                           the general ledger after posting to the individual vendor account in
                           the sub ledger
 FM/F/AP/MDP/006           Ability to provide for automatic integration with cash book, general   C
                           ledger, bank ledger, penalties/ LD account, purchasing, Material
                           management system, TDS account, expense accounts
 FM/F/AP/MDP/007           Ability of the system to support multi-location payments. Payments     C
                           through multiple subArea Offices and Area Offices and zones
 FM/F/AP/MDP/008           Ability to credit all payments first to the bank Clearing Account.     C
                           Post confirmation from the bank the same will be updated to the
                           books
 FM/F/AP/MDP/009           Ability of the system to maintain cumulative register of cheques       E
                           and to generate the cheque register print immediately after printing
                           the cheque
 Sub-Process Name          Manage Vendor Account Enquiry
 FM/F/AP/MVAE/001          Ability to view the account balances:-                                 C
                           - In summary(opening balance, transaction per posting period and
                           closing balances)
                           - By line items (drill down from summary)
                           - Drill down to document detail (e.g. purchase requisition, purchase
                           order, invoice, expected delivery date)
 FM/F/AP/MVAE/002          Ability to perform various display functions within a vendor account   E
                           such as search, sort, display additional details (e.g. vendor master
                           information), total, view by currency, obtain total purchase per
                           posting period etc.
 FM/F/AP/MVAE/003          Ability to display cheque payment information on-screen based on       E
                           cheque number or payment document number. The information

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 172 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           includes:
                           - Details of cheque recipient
                           - Details of the cheque issuer
                           - Corresponding payment and invoice documents
 FM/F/AP/MVAE/004          Ability to provide online enquiry capability to vendor information via   D
                           user defined selection and sorting criteria (e.g. all vendors that are
                           on hold)
 Sub-Process Name          Manage Accounts Payable Reporting
 FM/R/AP/MAPR/001          Ability to:                                                              C
                           - select reports
                           - edit reports (create/change/display)
                           - export reports to a different systems
                           - download data to spreadsheets (e.g. Excel)
                           - generate reports one at a time, multiple reports at a time, ad hoc
                           and regular reports together
                           - generate reports at on-line basis
                           - generate reports in background
                           - generate reports via batch
                           - allow creation of user-defined reports without need for technical
                           skills
                           - perform calculations (e.g. totalling, percentage)
                           - schedule for specific dates, the generation of these evaluations
                           on a regular basis
                           - restrict report selection based on security of database,
                           organisation structure
 FM/R/AP/MAPR/002          Ability to produce the following payable reports, but should not be      C
                           restricted to:
                           - Invoices selected for payment by period, bank, payment method
                           - List of approved invoices
                           - List of cheques printed by cheque number and date
                           - List of vendors with vendor master details
                           - AP Liabilities Listing
                           - Invoices under retention
                           - List of inactive vendors
                           - Outstanding Cheques which are overdue
                           - List of cancelled and void cheques
                           - Details of unpaid invoices (payment proposal exception listing)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 173 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - List of realised and unrealised gains/ losses
                           - Number of invoices and vendors processed within a payment run
                           - Vendor aging report
 FM/R/AP/MAPR/003          Ability to provide user defined CENVAT, Service Tax, Income Tax,         C
                           TDS and other statutory reports
 FM/R/AP/MAPR/004          Ability to produce vendor payment history including:                     C
                           - Payment by vendor
                           - Payment by period for the current and prior year
                           - Total paid by year
                           - Total cumulative payments
                           - Date, amount and cheque number last paid
 FM/R/AP/MAPR/005          Ability to electronically route the reports to allow users to review     E
                           reports
 FM/R/AP/MAPR/006          Ability to provide facility to present report in graphs within the       D
                           system
 FM/R/AP/MAPR/007          Ability to preview report before printing                                E

 Core Process              Cash Management/ Treasury
 Functional
 Requirements
 Sub-Process Name          General Function
                           Ability to monitor payment flows and safeguard liquidity
 Sub-Process Name          Manage Cash Book
 FM/F/CM/MCB/001           Ability of the cash book to receive automatic postings from the          C
                           accounts payable and accounts receivables together with manual
                           postings of other payments and receipts
 FM/F/CM/MCB/002           Ability to have integration with General Ledger. Posting will update     C
                           specified general ledger accounts and general ledger cash book
                           balances
 FM/F/CM/MCB/003           Ability to generate daily incoming report and daily outgoing report      C
 FM/F/CM/MCB/004           Ability to generate daily/ weekly/ monthly cash flow report              C
 FM/F/CM/MCB/005           Ability to provide daily balances from the Cash Book                     C
 Sub-Process Name          Manage Inter Unit Accounting
 FM/F/CM/MIUA/001          Ability of the system to maintain the funds released to the units by     C
                           the expense heads and automatically post the ledger entries
                           against inter unit account
 FM/F/CM/MIUA/002          Ability to generate the advise for the unit to pass the journal entry    C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 174 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           to reverse the inter-unit account post receipt of funds
 Sub-Process Name          Manage Bank Reconciliation
 FM/F/CM/MBR/001           Ability to integrate bank reconciliation system with the payment         C
                           recording modules to eliminate any duplicate data entry
 FM/F/CM/MBR/002           Ability to enter bank statement details:-                                C
                           - manually
                           - by electronic means to match bank transaction information with
                           receipts and payments in the system to produce an electronic bank
                           reconciliation
 FM/F/CM/MBR/003           Ability to record bank statement transactions including:-                C
                           - bank and other charges
                           - interest received or paid
                           - electronic fund transfers
                           - periodic payments
                           - dishonoured cheques (incoming/ outgoing)
 FM/F/CM/MBR/004           Ability to automatically generate postings into the general ledger for   C
                           outgoing cheques/ transfers as follows: -
                           - cleared cheque/ bank transfer data delivered by the bank to
                           generate the clearing entries
 FM/F/CM/MBR/005           Ability to automatically generate postings into the general ledger for   C
                           incoming cheques/ transfers as follows:-
                           - Bank transfers and cheques received/ banked in to generate the
                           clearing entries
 FM/F/CM/MBR/006           Ability to print cheque deposit and bank transfer listing                C
 FM/F/CM/MBR/007           Ability to post incoming cheques individually or in batch                C
 FM/F/CM/MBR/008           Ability to provide function to overview cheque deposit processing        E
                           status online
 FM/F/CM/MBR/009           Ability to:-                                                             E
                           - record stop payment of cheques
                           - enable the matching of multiple receipts in the system with a
                           single receipt transaction on the bank statement
 FM/F/CM/MBR/010           Ability to allow for short term planning from sources affecting the      D
                           cash position. This includes:-
                           - Bank balances
                           - Maturing deposits and loans
                           - Notified incoming payments posted to the bank accounts
                           - Incoming payments (e.g.. cheques) with a value date

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 175 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                           - Outgoing cheques posted to the bank clearing account
                           - Post dated cheques
 FM/F/CM/MBR/011           Ability to:-                                                            D
                           - Allow update of bank balance by bank accounts
                           - Group bank accounts in a logical hierarchy by the type of account
                           - Display bank accounts by group or in more details by bank
                           accounts via drill down
 FM/F/CM/MBR/012           The system should automatically reverse items outstanding for           E
                           more than six months upon approval
 FM/F/CM/MBR/013           Cheque register                                                         E
                           The system will maintain records of all cheques
 FM/F/CM/MBR/014           Cash Register                                                           E
                           The system will maintain details of all cash
 Sub-Process Name           Cash Management for Payment Accounts
 FM/F/CM/MCMPA/001         Ability to forecast cash outflow based on:                              C
                           - Liabilities from account payable and borrowings, payroll due
                           within a user specified period
                           - User defined level. For example, at HO (e.g. centralized) for Area
                           Office or zone
 FM/F/CM/MCMPA/002         Ability to provide function to create, change and delete payment        E
                           advice from sending bank (e.g. main) account to the receiving (e.g.
                           payment) bank accounts
 FM/F/CM/MCMPA/003         Ability to provide function to create bank correspondence and/or        D
                           print cheque
 FM/F/CM/MCMPA/004         Ability to post payment advice to the respective bank account           C
 FM/F/CM/MCMPA/005         Ability to post automatically to the respective bank accounts in the    C
                           general ledger

 Sub-Process Name          Manage Cash Flow Forecast and Information Systems
 FM/F/CM/MCFI/001          Flexibility to provide for:                                             C
                           - Electronic bank reconciliation
                           - Drilldown reporting tool
                           - Journal/ posting overview (e.g. bank transfers, deposit)
                           - Comparison between actual cash flows with forecasted cash
                           flows
 FM/F/CM/MCFI/002          Ability to produce forecast cash flow statement for at least 12         C
                           months with the following minimum details:

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 176 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Opening balance
                           - Cash outflows for:
                            Loans
                            Capital projects
                            Revenue expenditure
                            Interest payment
                            Tax
                            Dividends
                           - Cash inflow from:
                            Customers
                            Interest received
                            Loan draw down
                           Net excess/surplus
                           Closing Balance
 FM/F/CM/MCFI/003          Ability to provide drill down capabilities to view details of outflows   C
                           and inflows. For example, payment from capital projects can be
                           further analysed by projects/ jobs.
 FM/F/CM/MCFI/004          Ability to allow for medium and long term planning from sources          E
                           affecting the liquidity position. This includes:
                           - Receivables as expected incoming payments
                           - Payables as expected outgoing payments (e.g. materials, project
                           and capital expenditure)
                           - Planned payments of wages and salaries
                           - Investments and borrowings
                           - Planned dividend payment
                           - Planned tax payment
 FM/F/CM/MCFI/005          Ability to forecast these cash outflow and inflows based on:             E
                           - Trends in fees and charges for providing transmission services
                           based on estimates and collection due dates (Accounts
                           Receivable)
                           - Expenditure trends based on payment due dates (Accounts
                           Payable)
                           - Fixed deposit and borrowing terms
                           - Consolidated forecast of capital projects expenditure from Project
                           Management
 FM/F/CM/MCFI/006          Ability to:                                                              D
                           - Enter forecast cash flow amount manually (e.g. dividend)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 177 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Calculate averages
                           - Apportion forecast amounts based on historical data (e.g.
                           collection and expenditure patterns) in preparation of cash flow
                           statement.
 FM/F/CM/MCFI/007          Ability to perform ‘What if’ analysis on cash flow based on user-        D
                           defined assumptions
 Sub-Process Name          Manage Loans/ Grants and Deposit Management
 FM/F/CM/MLD/001           Ability to maintain the following information in the loans and deposit   C
                           master, but should not be limited to:
                           - Lender
                           - Agreement date (If any)
                           - Loan Term, Moratorium
                           - Instalment amount
                           - Interest rate, reset clause
                           - Loan type (Borrower’s note loans, Policy loan, General loan, etc.)
                           - Loan Source (Government or Private)
                           - Security Details
                           - Other loan details and conditions
 FM/F/CM/MLD/002           Ability to provide function for handling the complete loan process       C
                           for loan given and loan taken e.g. calculation of repayment
                           schedule, Instalments due, Interest calculation, payment of
                           instalment and interest, liability calculation and posting into books
                           and reversal and vice versa.
 FM/F/CM/MLD/003           Ability to view the details source of loan report (local and foreign     D
                           loan)
 Sub-Process Name          Manage Inter-unit Transfer Details
 F/FM/CM/MIUT/001          The system will maintain details of all inter unit transfers of:         C
                           -Drawing account transfers from HO account to unit accounts
                           -Details pertaining to transfers provided by bank like TT Number,
                           UTR number etc will also be maintained
 Sub-Process Name          Manage Cash Management/Treasury Reporting
 FM/R/CM/MCMR/001          Total Collections into Bank Vs Total Confirmations From Bank             E
 FM/R/CM/MCMR/002          Total Transfers to unit HO account by bank account number and            E
                           transaction
 FM/R/CM/MCMR/003          Cheques deposited Vs Cheques credited into bank                          E
 FM/R/CM/MCMR/004          Dishonoured checks by bank account number and identifying                E
                           issuer of cheque

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 178 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 FM/R/CM/MCMR/005          Total cheques issued Vs Bank debits by bank account number              E
 FM/R/CM/MCMR/006          Un-reconciled statement                                                 E
                           At the Area Offices
 FM/R/CM/MCMR/007          Total cheques issued Vs Bank debits                                     E
 FM/R/CM/MCMR/008          Total Transfers to HO account by bank account number and                E
                           transaction
 FM/R/CM/MCMR/009          Cheques deposited Vs Cheques credited into bank                         E
 FM/R/CM/MCMR/010          Dishonoured checks by bank account number and identifying               E
                           issuer of cheque
 FM/R/CM/MCMR/011          Un-reconciled statement                                                 E
                           At the Zonal Office
 FM/R/CM/MCMR/012          Total Transfers to HO account by bank account number and                E
                           transaction
 FM/R/CM/MCMR/013          Cheques deposited Vs Cheques credited into bank                         E
 FM/R/CM/MCMR/014          Dishonoured checks by bank account number and identifying               E
                           issuer of cheque
 FM/R/CM/MCMR/015          Total cheques issued Vs Bank debits by bank account number              E
 FM/R/CM/MCMR/016          Un-reconciled statement                                                 E

 Core Process              Budgeting/Analysis
 Functional
 Requirements
 Sub-Process Name          Manage Budget Preparation
 FM/F/BA/MBP/001           Ability to create the following budgets but not limited to:             C
                           - Revenue Expenditure budget
                           - Operating Expenditure/Depreciation budget
                           - Capital Expenditure budget
                           - Forecast Balance Sheet for 10 years
                           - Forecast Profit & Loss for 10 years
                           - Forecast Cash Flow for 10 years
                           - Forecast Financial Ratio
                           - Forecast Retained Income
 FM/F/BA/MBP/002           Ability to prepare budget with Top-Down and Bottom-up method            C
 FM/F/BA/MBP/003           Ability to provide function to compute retained Income (RI) and         C
                           cash for investment forecast based on user-defined criteria
 FM/F/BA/MBP/004           Ability to import/export budget details from / to external systems      C


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 179 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           electronically (e.g. Spreadsheet -Excel)
 FM/F/BA/MBP/005           Ability to provide Windows-based spreadsheets for budget                 E
                           preparation
 FM/F/BA/MBP/006           Ability to check and balance the detailed-level budget and the           C
                           summary-level budget
 FM/F/BA/MBP/007           Ability to navigate within the budget hierarchy (e.g. expand/            E
                           collapse structure, drill down for details)
 FM/F/BA/MBP/008           Ability to provide a graphical representation of the budget hierarchy    D
 FM/F/BA/MBP/009           Ability to calculate and compare budget vs. actual in:                   C
                           - Amount variance
                           - Percentage variance
 FM/F/BA/MBP/010           Ability to provide text facility to document any changes made and        E
                           reasons of amendments within each version of budget
 FM/F/BA/MBP/011           Ability to retain user-specified versions of the budgets upon            C
                           subsequent reviews
 FM/F/BA/MBP/012           Flexibility to:                                                          C
                           Maintain the original budget version and the revised budget version
                           Update the original budget by
                           - Increasing the budget amounts
                           - Reducing the budget amounts
                           - Transferring budget amounts. e.g. transfer budget from Area
                           Office to other Area Office
 FM/F/BA/MBP/013           Ability to allow changes to be made to the 5 year forecast revenue       C
                           and expenditure items either by manual entry or electronic upload
 FM/F/BA/MBP/014           Ability to meet process/reporting requirements of Budget Policy &        C
                           Procedures of WBSETCL
 FM/F/BA/MBP/015           Ability to control the following activities by account, date of change   C
                           and user IDs:
                            - lock subsidiary budgets and master budget so as no changes
                           can be made once approved
                            - unlock such budgets to reflect budget changes
 FM/F/BA/MBP/016           Ability to aggregate the inputs from the different accounting units      C
                           and prepare a draft consolidated budget
 FM/F/BA/MBP/017           Ability to segregate the final consolidated approved budget,             C
                           accounting unit wise

 Sub-Process Name          Manage Revenue/ Operating expenditure budget

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 180 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 FM/F/BA/MRB/001           Ability to define revenue / operating expenditure budget hierarchy        C
                           for responsibility areas within the organisation to facilitate control
                           and monitoring.
 FM/F/BA/MRB/002           Ability to classify revenue and expenditure items by means of a           C
                           hierarchy. For example, personnel costs may consist of salary,
                           wages, overtime, bonus etc.
 FM/F/BA/MRB/003           Ability to provide edit functions to create, insert, copy, delete         C
                           responsible area or revenue / expenditure item within the
                           hierarchy.
 FM/F/BA/MRB/004           Ability to identify revenue and expenditure as controllable and           C
                           uncontrollable for budget control purposes.
 FM/F/BA/MRB/005           Ability to:                                                               C
                           - Disallow posting into a GL account prior to budget approval /
                           Allow posting into a GL account only after approval of budget
 FM/F/BA/MRB/006           Ability to control authorization to create, change, delete, budget,       C
                           transfer and post by:
                           - Budget version
                           - Responsible area/ unit
                           - Type of revenue/ expense
 FM/F/BA/MRB/007           Ability to provide level of access to create and maintain relevant        C
                           assigned budgets:
                           - Units can only amend/ input their own budget;
                           - Budgeting Cell can amend/ input all budgets for Area Offices/
                           zones/ Head Office / departments; and
                           - Budget can only be approved by authorised person as defined in
                           the system
 FM/F/BA/MRB/008           Ability to copy budget values into a new budget version:                  E
                           - from a reference budget version (e.g. previous year budget or
                           forecast budget)
                           - by selecting specific revenue/ expenditure accounts
 FM/F/BA/MRB/009           Ability to revalue budget by percentage and by fixed amount               E
 FM/F/BA/MRB/010           Ability to provide formula (user-defined) for planning/ budgeting at      C
                           the lowest level
 FM/F/BA/MRB/011           Ability to update budgets on-line, either individually or in mass         C
 FM/F/BA/MRB/012           Ability to extract either automatically or manually financial             C
                           information for budgeting of revenue and expenditure items from:
                           - Within the system

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 181 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                           - Other external systems
 FM/F/BA/MRB/013           Information required includes:                                            C
                           - Revenue from transmission charges
                           - Expected increase in requisition for higher transmission capacity
                           by existing customers (e.g. based on trend or customer forecast)
                           - New customers (supported by agreements)
                           - Loan information
                           - Salaries and wages
                           - Historical and projected payroll cost and number of staff for user-
                           defined period
                           - Repairs and maintenance
                           - Preventative maintenance schedule
                           - Depreciation (provision for computation of depreciation as per (i)
                           Companies Act (ii) ERC Regulations (iii) IT Act)
                           - Existing assets
 FM/F/BA/MRB/014           Ability to generate monthly/ quarterly/ half yearly revenue/              C
                           operating expenditure budget
 FM/F/BA/MRB/015           Ability to provide a text editor function up to the lowest budget level   C
                           (i.e. revenue/ expenditure accounts) to capture supporting
                           workings that derive the budget amount
 FM/F/BA/MRB/016           Ability to record budgets at all levels of the chart of accounts (all     E
                           views of account number up to lowest level of the accounts and all
                           levels of organization)
 FM/F/BA/MRB/017           Ability to allow input budget data at detail level with automatic roll-   C
                           up to summary level by using
                           aggregation of account (i.e. revenue and expenditure items) at
                           multiple levels of consolidation
 FM/F/BA/MRB/018           Ability to allow input budget data at higher level within the budget      C
                           hierarchy and perform the following:
                           - manually allocate amounts to detail level based on user-specified
                           methods
                           - allocate via automatic pro-rate apportionment to user-specified
                           detail accounts
 FM/F/BA/MRB/019           Allow for manual override of apportioned amounts automatically            C
                           pro-rated by the system
 FM/F/BA/MRB/020           Allocate budgeted overheads at the same level that actual                 D
                           expenses was allocated or based on information from other

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 182 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           accounts. For example,
                           - Budgeted general expenses may be apportioned based on
                           previous year actual
 FM/F/BA/MRB/021           Ability to incorporate algebraic, mathematical and logical formulas      D
                           into cost allocation formulas at the lowest budget level e.g. allocate
                           sick and annual leave budgeted costs to a responsible area based
                           on percentage of budgeted basic salary
 FM/F/BA/MRB/022           Ability to provide the option to reflect changes to amounts in a new     E
                           budget version or without indicating budget as a new version (i.e.
                           overwrite original budget)
 FM/F/BA/MRB/023           Ability to check and highlight missing, incomplete budget items          C
                           prior to consolidation (for example, a department missing from a
                           set of departments defined for consolidation)

 Sub-Process Name          Manage Capital Expenditure Budget
 FM/F/BA/MCEB/001          Ability to support both project/ non-project Capital expenditure         C
                           budget
 FM/F/BA/MCEB/002          Ability to define a budget hierarchy for Project/ Sub-project to         C
                           facilitate control and monitoring
 FM/F/BA/MCEB/003          Ability to use multiple currency for capital expenditure budget          D
 FM/F/BA/MCEB/004          Ability to:                                                              C
                           - Disallow posting into a GL account prior to approval of budget
                           - Allow posting into a GL account only after approval of budget
 FM/F/BA/MCEB/005          Ability to provide text editor function for budget exceed                D
 FM/F/BA/MCEB/006          Ability to determine the budgeting start year and the number of          E
                           years in the future for which budgeting is allowed.
 FM/F/BA/MCEB/007          Ability to:                                                              C
                           - Provide for flexible user-defined budgeting period, e.g. 1 year, 3
                           years or 5 years
                           - Provide for sub-period budgets, e.g. monthly, quarterly, semi-
                           annually, or annually
                           - Provide ability to create and maintain a 12 months rolling budget
 FM/F/BA/MCEB/008          Ability to carry forward budget outstanding from projects to the         C
                           following fiscal year
 FM/F/BA/MCEB/009          Ability to carry forward commitment amount from projects to the          C
                           following fiscal year
 FM/F/BA/MCEB/010          Ability to support multiple budgets by revenue accounts and              C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 183 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                           expense accounts. For example, to provide for at least two sets of
                           budgets such as Annual (Original) and Revised Budgets for each
                           accounting entity.
 FM/F/BA/MCEB/011          Ability to update budgets on-line, either individually or in batches    C
 FM/F/BA/MCEB/012          Ability to provide the option to reflect changes to amounts in a new    E
                           budget version or without indicating budget as a new version (i.e.
                           overwrite original budget).
 FM/F/BA/MCEB/013          Ability to provide budgeting on user defined periodic basis             C
 FM/F/BA/MCEB/014          Ability of Corporate Budgeting process to be integrated with the        C
                           budgeting and planning of the individual units
                           and support functions
 FM/F/BA/MCEB/015          Ability of the system to auto convert the individual budgets into a     C
                           common budget for a budgeting period
 FM/F/BA/MCEB/016          Deprecation budget should be based on existing assets and               C
                           budgeted capital expenditure
 FM/F/BA/MCEB/017          Ability to provide comparative report between actual and any            C
                           version of the budget
 FM/F/BA/MCEB/018          Ability to provide “what if” with multiple options and must track       D
                           various scenarios evaluated

 Sub-Process Name          Manage Budget Control
 FM/F/BA/MBC/001           Ability to commit budget, after posting purchase requisition in         C
                           purchasing system
 FM/F/BA/MBC/002           Ability to transfer budget between cost centre/ projects, according     C
                           to the authorization level defined by users
 FM/F/BA/MBC/003           Ability to provide annual approval budget report                        D
 FM/F/BA/MBC/004           Ability to integrate with the following modules at on-line basis, but   C
                           should not limited to;
                           - Payroll Accounting: usage budget when post salary, bonus and
                           wages etc. transactions
                           - Account Payable: usage budget when post expenses transactions
                           via AP
                           - General Ledger: usage budget when post expenses transactions
                           via GL
                           - Inventory Management: usage budget when issue to cost centre/
                           project
 FM/F/BA/MBC/005           Ability to generate document number separately when create/             C

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 184 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                    Priority   SUP   CST BLT   Module   Sub-
                                                                                                      (C/E/D)                             Module
                           change budget
 FM/F/BA/MBC/006           Ability to perform automatic budget availability checks during             C
                           transaction posting.
 FM/F/BA/MBC/007           Ability to define tolerance limits either as a percentage or absolute      C
                           value, depending on the amount exceed, automatically perform the
                           following:
                           - Trigger warning to user
                           - Trigger warning to user and mail to budget owner
                           - Disallow posting
 FM/F/BA/MBC/008           Ability to classify budget control type, such as                           C
                           - Cost/ Expenditure budget
                           -Ability to define trigger warning to user when budget exceed
                           - Capital Expenditure budget (Project)
                           -Ability to define trigger warning to user when commitment
                           transaction exceed budget, but disallow posting when actual
                           transactions exceed budget
                           - Capital Expenditure budget (Non-project)
                           -Ability to define disallow posting when commitment and actual
                           transaction exceed budget

 Sub-Process Name          Manage Budgeting Reporting
 FM/R/BA/MBR/001           Ability to download budget information to spreadsheet (e.g. Excel)         C
                           for user analysis
 FM/R/BA/MBR/002           Ability to provide facility to present budget data in graphs or charts     D
                           within the system
 FM/R/BA/MBR/003           Ability to provide the following information in the form of reports/ for   C
                           on-line viewing at multiple levels within the budget hierarchy
                           (should not be restricted to):
                           - Comparison of actual against budget figures (in terms of quantity
                           and value)
                           - Budgeted Balance Sheet for 10 years
                           - Budgeted Profit/ Loss account for 10 years
                           - Budgeted Cash flow for 10 years
                           - Budgeted Financial ratio for 10 years
                           - Forecast Retained Income
                           - Other forecast information
 FM/R/BA/MBR/004           Ability to spread budget over the financial periods based on:              C

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 185 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                      Priority   SUP   CST BLT   Module   Sub-
                                                                                                        (C/E/D)                             Module
                           - Even spread
                           - Seasonal spread
                           - Fixed spread
                           - Variable spread
                           - Manual allocation (i.e. to enter budget figure to specific month)
 FM/R/BA/MBR/005           Ability to provide the flexibility to inquire budget information on          C
                           responsibility area by user- defined parameters (e.g., time period,
                           level of detail, activity, etc.). For example, variance calculations on
                           month to month, year to year, year-to-date actual of specified
                           balance sheet or profit/ loss items (for a particular year) against
                           relevant budgeted values
 FM/R/BA/MBR/006           Ability to generate variance analysis (Actual/ Budget) reports by            C
                           user- defined parameters (e.g., time period, level of detail, activity,
                           etc.). Ability to print the report and electronically route the reports to
                           allow users to review reports.
 FM/R/BA/MBR/007           Ability to provide exception reports for responsible areas (e.g. Area        C
                           Office, zones) that exceeded budget with details such as:
                           - Revenue/ expenditure (according to chart of accounts)
                           - Actual to date
                           - Budget
                           - Variance (i.e. amount in excess of budget)
 FM/R/BA/MBR/008           Ability to automatically check and highlight abnormal data i.e.              C
                           actual exceed budget more than 10% or less than 10%
 FM/R/BA/MBR/009           Ability to provide over/under budget reports                                 D
 FM/R/BA/MBR/010           Ability to check fund availability real-time basis (for capital budget)      C
 FM/R/BA/MBR/011           Ability to view source of fund for each project in capital expenditure       E
                           budget report
 FM/R/BA/MBR/012           Ability to generate budgeted financial statements for the accounting         D
                           units


 Core Process              Costing and Financial Control

 Sub-Process Name          Manage Cost Allocation - General Functions
 FM/F/CFC/MCAGF/001        Ability to integrate with the following modules at on-line basis in          C
                           order to monitor and analyze reporting, but should not limited to:
                           - General Ledger

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 186 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Accounts Payable
                           - Asset Accounting
                           - Material Management
                           - Inventory Management
                           - Order and Project Accounting System
                           - Budget Controlling
                           - Payroll Accounting
 FM/F/CFC/MCAGF/002        Cost Centre Accounting- System should be able to address                 C
                           organization structure hierarchy creation and capturing costs to
                           enable CCA. Org structure to be decided at the time of Business
                           Blueprint Phase (BBP)
 FM/F/CFC/MCAGF/003        Ability to upload data from external system, for example, Excel          C
                           spreadsheet, Access, etc. in to application system
 FM/F/CFC/MCAGF/004        Ability to download information to spreadsheet (e.g. Excel) for user     C
                           analysis

 Sub-Process Name          Manage Costing Allocations
 FM/F/CFC/MCA/001          Ability to allocate cost in various levels, for example:                 C
                           - Responsibility cost centre (Department/ Area Office/ Projects)
                           - Service category/group
                           - Customer group
                           - Activity
 FM/F/CFC/MCA/002          Ability to allocate actual or budget amount based on:                    C
                           - Fixed percentage
                           - Variable percentage
                           - Level of activity (e.g. floor area, number of employees)
                           - Budgeted value/ quantity
 FM/F/CFC/MCA/003          Provide facility to process allocations with ability to amend details    C
                           prior to allocations
 FM/F/CFC/MCA/004          Provide facility to reverse allocations                                  C
 FM/F/CFC/MCA/005          Ability to simulate allocation method to check the correctness           E
                           before update run
 FM/F/CFC/MCA/006          Ability to run iterative/non-iterative cost allocation processing in     E
                           system
 FM/F/CFC/MCA/007          Provide facility for mass allocations posted/ reversed                   E
 FM/F/CFC/MCA/008          Ability to monitor and print allocation report before closing account    C
 FM/F/CFC/MCA/009          Ability to allocate cost and expense between department/Area             C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 187 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           Office/ business unit/accounting units
 FM/F/CFC/MCA/010          Ability to support multiple cycles of allocating overheads and           C
                           iterative allocation cycles for the same
 FM/F/CFC/MCA/011          It should be possible to have multiple basis for allocation of the       E
                           overhead and allow to skip some P&L items from allocations
 FM/F/CFC/MCA/012          Ability to provide the variance based on change in the method for        E
                           allocation and allow user defined allocation mechanisms
 Sub-Process Name          Manage Costing Analysis
 FM/F/CFC/MCAN/001         Ability to define organization structure in hierarchy at various level   C
 FM/F/CFC/MCAN/002         Ability to define main and alternative organization structure            E
 FM/F/CFC/MCAN/003         Ability to support comprehensive and flexible information system to      E
                           analyse costs and expenses within organization and must have
                           provisions for grouping at various levels
 FM/F/CFC/MCAN/004         Ability to analyse costs and expenses on-line, and trace them right      C
                           back to the original document
 FM/F/CFC/MCAN/005         Ability to analyse costs and expense separately by responsibility        D
                           area in account code level, account group level and Functional
                           entity level
 FM/F/CFC/MCAN/006         Ability to display and call up details of allocation method via system   D
 FM/F/CFC/MCAN/007         Ability to support multiple sets of information (Budget/Plan/ Revised    D
                           Plan etc.)
 FM/F/CFC/MCAN/008         Ability to provide comparisons across periods and automatically          E
                           analyze variance
 Sub-Process Name          Manage Activity Based Costing (ABC)
 FM/F/CFC/MABC/001         Ability to integrate with the following modules at on-line basis in      C
                           order to monitor and analyse reporting, but should not limited to:
                           - General Ledger
                           - Accounts Payable
                           - Material Management
                           - Inventory Management
                           - Order and Project System
                           - Budget Controlling
                           - Profitability Analysis
 FM/F/CFC/MABC/002         Ability to monitor and control cross-departmental business               C
                           processes
 FM/F/CFC/MABC/003         Ability to support ABC concept                                           C
 FM/F/CFC/MABC/004         Ability to define cost allocation along the value added chain            E

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 188 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 FM/F/CFC/MABC/005         Ability to automatically take resource driver and activity driver from    C
                           system
 FM/F/CFC/MABC/006         Ability to provide flexible mapping rules                                 D
 FM/F/CFC/MABC/007         Ability to upload data from external system, for example, Excel,          E
                           Access into application system.
 FM/F/CFC/MABC/008         Ability to determine lifetime of defined rules and relationships          E
 FM/F/CFC/MABC/009         Ability to set security restrictions at various levels for user access    C
                           to specific models, period data sets, the type of access (create,
                           change, display)
 Sub-Process Name          Manage Costing Enquiry/ Reporting
 FM/R/CFC/MCE/001          Ability to provide ‘what-if’ scenarios through system to validate the     C
                           benefits of the model
 FM/R/CFC/MCE/002          Ability to provide reports for analyzing cause-effect relationships       E
                           between activity driver and receiver
                           objects
 FM/R/CFC/MCE/003          Ability to serve user to follow all costs to their origin, even down to   C
                           the document level
 FM/R/CFC/MCE/004          Ability to monitor, analyse and evaluate reports on real time access      D
 FM/R/CFC/MCE/005          Ability to download information to spreadsheet (e.g. Excel) for user      C
                           analysis.
 FM/R/CFC/MCE/006          Ability to transfer data to MIS                                           C
 FM/R/CFC/MCE/007          Ability to comply with Cost Audit Report Rules, 2001                      C
 Sub-Process Name          Manage Order and Project Management - General Functions
 FM/F/CFC/MOP/001          Ability to define the details of the project on-line, but should not      C
                           limited to:
                           - Project type
                           - Project ID, Project name
                           - Sub project ID, Sub project name
                           - Project responsible person
                           - Budget, Actual Cost
                           - Start date, finish date
                           - Resource required for the work that is carried out internally in a
                           project
 FM/F/CFC/MOP/002          Ability to integrate with the following modules at on-line basis in       C
                           order to monitor and analyse reporting, but should not limited to:
                           - General Ledger
                           - Accounts Payable

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 189 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
                           - Asset Accounting
                           - Material Management
                           - Inventory Management
                           - Budget Controlling
                           - Payroll Accounting
 FM/F/CFC/MOP/003          Ability to upload data from external system, for example, Excel,          C
                           Access into application system
 FM/F/CFC/MOP/004          Ability to download information to spreadsheet (e.g. Excel) for user      C
                           analysis.
 FM/F/CFC/MOP/005          Ability to trace cost/ expense by project/ sub-project                    C
 FM/F/CFC/MOP/006          Ability to automatically link wages/ OT/ other benefit from human         C
                           resource module to project system module e.g. man-hour rate
 FM/F/CFC/MOP/007          Ability to calculate and post interest from loan to project/ sub-         C
                           project
 FM/F/CFC/MOP/008          After project finished, ability to settle costs and expenses occurred     C
                           in project to fixed asset, WIP or expenses by percentage, pro-rate
                           or actual amount
 FM/F/CFC/MOP/009          Ability to automatically link to record fixed asset in asset accounting   C
                           module, after settled
 FM/F/CFC/MOP/010          After closing project, ability to prohibit to post transactions from      C
                           other module to this project
 FM/F/CFC/MOP/011          Ability to commit budget, when posted purchase requisition from           D
                           purchasing module

 Sub-Process Name          Manage Order and Project Management - Enquiry/ Reporting
 FM/R/CFC/MOPE/001         Ability to provide flexible and comprehensive information system          C
                           that assist to monitor and control project easier
 FM/R/CFC/MOPE/002         Ability to monitor, analyse and evaluate various information, such        C
                           as
                           - Commercial project reports in hierarchy (single projects, partial
                           projects or across several projects)
                           - One or more projects in details by cost element
 FM/R/CFC/MOPE/003         Ability to monitor budget/commitment/actual reports by monthly,           E
                           quarterly and yearly on real time basis
 FM/R/CFC/MOPE/004         Ability to monitor cumulative budget/ commitment/ actual reports          E
 FM/R/CFC/MOPE/005         Ability to monitor project progress by viewing % of completion            D
 FM/R/CFC/MOPE/006         Ability to check the history data from system, but should not limited     E

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 190 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           to:
                           - Start and Finish date
                           - Resources usage
                           - User who change budget
                           - Project Status
                           - User who close project
 FM/R/CFC/MOPE/007         Ability to create own reports to meet specific information needs       D
 FM/R/CFC/MOPE/008         Ability to view all information in the project immediately after       D
                           entering data via other integrated modules and can run the reports
                           in the background
 FM/R/CFC/MOPE/009         Ability to view on-line reports in graphic and Gantt chart             D
 FM/R/CFC/MOPE/010         Ability to download reports to Excel spreadsheet, Microsoft word       E
                           etc for user analysis
 FM/R/CFC/MOPE/011         Ability to transfer data to EIS (Executive Information System)         C
 Sub-Process Name          Manage Profitability Analysis - General Functions
 FM/F/CFC/MPA/001          Ability to evaluate market segments which can be classified            C
                           according to services, customers, strategy business units such as
                           core business/ non-core business or any combinations, which
                           respect to WBSETCL’s profit or contribution margin
 FM/F/CFC/MPA/002          Profit Centre Accounting- System should be able to address             C
                           organization requirement of getting profit centre based accounting
                           information and reports in future, requirements to be collected at
                           the time of Business Blueprinting Phase
 FM/F/CFC/MPA/003          Ability to breakdown service and market-oriented activities to         C
                           fundamental cost accounting information, such as identifying which
                           services or markets have the highest contribution margin
 FM/F/CFC/MPA/004          Ability to support and store multiple currencies                       E
 FM/F/CFC/MPA/005          Ability to provide time-base distribution such as company-specific,    D
                           time-based distribution, seasonal cycles, revenue dependent time
                           series, and service-dependent time series
 FM/F/CFC/MPA/006          Ability to transfer data from other systems on line, such as           E
                           - Transfer cost centre costs
                           - Transfer activity-based costs
                           - Transfer billing document
 FM/F/CFC/MPA/007          Ability to summarise multiple items of sender document into one        D
                           line item during transfer data


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 191 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                   Priority   SUP   CST BLT   Module   Sub-
                                                                                                     (C/E/D)                             Module
 Sub-Process Name          Manage Profitability Analysis - Planning
 FM/F/CFC/MPAP/001         Ability to support automatic planning such as calculated according        C
                           to previous year or from other systems
 FM/F/CFC/MPAP/002         Ability to provide bottom-up planning e.g. based on planned               C
                           transmission fees/charges on a lower level, which the system
                           automatically aggregates through the individual planning levels
 FM/F/CFC/MPAP/003         Ability to provide budgeting on user defined periodic basis               C
 FM/F/CFC/MPAP/004         Ability to provide top-down planning e.g. distributes                     C
                           comprehensively planned objects, such as service ranges, to the
                           individual service or customer by mean of system algorithms
 FM/F/CFC/MPAP/005         Ability to upload planning details from external systems                  E
                           electronically (e.g. by way of EXCEL spreadsheets) to system
 FM/F/CFC/MPAP/006         Ability to support fully integrated planning with other applications      C
 FM/F/CFC/MPAP/007         Ability to settle plan data from Project Management to profitability      C
                           analysis
 Sub-Process Name          Manage Profitability Analysis - Enquiry/ Reporting
 FM/R/CFC/MPAE/001         Ability to monitor and analyse data by dimensions/ segments or            C
                           management desired view
 FM/R/CFC/MPAE/002         Ability to provide profit/loss reports by service-customer dimension      C
 FM/R/CFC/MPAE/003         Ability to provide drilldown reporting                                    E
 FM/R/CFC/MPAE/004         Ability to provide line item reporting                                    E
 FM/R/CFC/MPAE/005         Ability to freeze the selected report data and call up again later        C
 FM/R/CFC/MPAE/006         Ability to define report layout upon specific requirements                C
 FM/R/CFC/MPAE/007         Ability to represent reports by hierarchy or graphical                    D
 FM/R/CFC/MPAE/008         Ability to set security restrictions at various levels for user access    C
                           to view the reports


 Core Process              Fixed Asset Accounting

 Sub-Process Name          Manage Fixed Asset Master Data maintenance
 FM/F/FAA/MOF/001          Centralised definition of fixed assets categories, description,           C
                           multiple depreciation rates, predefined residual values etc.
 FM/F/FAA/MOF/002          Centralised definition of content of Fixed Asset Register to support      C
                           Companies (Auditor’s Report) Order, 2003 [CARO] and other
                           statutory requirements

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 192 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 FM/F/FAA/MOF/003          Ability to maintain parent-child relationship across assets classes      C
 FM/F/FAA/MOF/004          Ability to maintain the following information in the fixed asset         C
                           master, but should not be limited to:
                           - Asset number
                           - Group asset number
                           - General information (e.g. description, make/model, quantity,
                           acquisition date, owner unit, using unit)
                           - Posting information (e.g. capitalisation date and amount, asset
                           expiry date)
                           - General ledger account assignment
                            -Accumulated depreciation
                            -Depreciation
                            -Gain/ loss on disposal
                           - Revaluation
                           - Information on the origin of the asset (vendor information e.g.
                           serial number)
                           - Purchasing information (e.g. vendor number, purchase order
                           number, receiving number)
                           - Physical inventory data
                           - Budgeting data (e.g. budget number)
                           - Insurance data/ warranty
                           - Depreciation data - asset useful lives, useful date, residual value,
                           depreciation method
                           - Asset location
                           - Asset class/subclass
                           - Asset type
                           - Project/ job number
                           - Remarks
 FM/F/FAA/MOF/005          Examples of information required to be maintained within the Fixed       C
                           Asset system are as follows:
                           - Responsible unit (e.g. zones/ Area Offices)
                           - Physical location of asset
                           - Usage (e.g. building - staff quarters, substation)
                           - Quantity
                           - Unit of measurement
                           - Description/ additional information (e.g. land title number, capital
                           project number)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 193 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                           - Source of funding (e.g. capital contribution, own funds)
                           - Acquisition method (e.g. purchasing, donation)
 FM/F/FAA/MOF/006          Ability to perform:                                                     C
                           - Master record creation
                            -Manually
                            -Automatic posting from Material Management System, Asset
                           Database and other relevant system such as Vehicle Database
                           - Master record changes
                            -Deactivate master record (this should be automatic upon
                           retirement of asset)
                            -Delete master record, provided that there is no posting was made
                           to it
                            -Block asset (to block further cost posting into the asset)
                            -Change to location/ reporting unit
                            -Change in assignment of asset to asset class
                            -Change in asset useful lives
 FM/F/FAA/MOF/007          Ability to carry out mass changes automatically to a large extent for   C
                           user-definable asset record selection criteria:
                           - Mass change to depreciation methods
                           - Mass change in depreciation rates
                           - Mass change in useful lives
                           - Mass change in asset classification
                           - Mass change in locations/ reporting units
 FM/F/FAA/MOF/008          Provide audit trail for creation, amendments, transfer and deletion     E
                           for all asset group and sub groups
 Sub-Process Name          Manage Fixed Assets Register
 FM/F/FAA/MFA/001          Ability to maintain FA register locally at Area Office/sub-station      C
                           levels
 FM/F/FAA/MFA/002          Automatically consolidate FA Register at Area Office/sub-station        C
                           level into FA Register for the company
 FM/F/FAA/MFA/003          Ability to prevent Area Office/sub-station offices from                 C
                           entering/updating data in any FA Register other than their own FA
                           Register
 FM/F/FAA/MFA/004          Ability to record fixed assets as either capitalized or work-in-        C
                           progress
 FM/F/FAA/MFA/005          Ability to define fixed assets at different levels such as:             C
                           - Group asset (main and components) e.g. Land & Building

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 194 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                           - Asset class/subclass (Group asset belongs to an asset class as
                           per user defined norms) e.g. factory land
                           - Asset type (e.g. tangible and intangible)
                           - Balance sheet (asset class is assigned to GL account code. This
                           forms the balance sheet item)
 FM/F/FAA/MFA/006          Ability to decide the asset categorisation at the time of order         E
                           placement/contract finalisation
 FM/F/FAA/MFA/007          Ability to maintain parent - child asset relationships                  C
 FM/F/FAA/MFA/008          Ability to differentiate between new asset and value                    C
                           adjustment/upgradation to existing capacity
 FM/F/FAA/MFA/009          Record fixed assets with date placed in service in the past             C
 FM/F/FAA/MFA/010          Record fixed assets with date placed in service in the future           C
 FM/F/FAA/MFA/011          Ability to merge multiple fixed assets into one fixed asset             D
 FM/F/FAA/MFA/012          Provision to rectify errors in recording fixed assets in the same       E
                           period or in previous periods
 FM/F/FAA/MFA/013          Ability to record number of units against each fixed assets e.g.        C
                           chairs - 10 units
 FM/F/FAA/MFA/014          Ability to record fixed assets taken on lease, assets on other's        C
                           property etc.
 FM/F/FAA/MFA/015          Ability to generate Fixed Assets schedule in accordance with the        C
                           Statutory requirements
 FM/F/FAA/MFA/016          Ability to generate Fixed Assets schedule in accordance with the        C
                           Companies Act
 FM/F/FAA/MFA/017          Ability to generate Fixed Assets schedule in accordance with the        C
                           Income Tax Act
 FM/F/FAA/MFA/018          Ability to generate Fixed Assets schedule in accordance with the        C
                           Regulatory requirements
 FM/F/FAA/MFA/019          Ability to update Fixed Asset Register upon capitalisation of asset     C

 Sub-Process Name          Manage Assignment
 F/FM/FAA/MA/001           Ability to assign an asset to a specific reporting unit or business     C
                           area (e.g. Area Office/sub-station) for internal reporting purposes
                           e.g. When an asset is assigned to a specific reporting unit, the
                           system should automatically post the transactions such as
                           depreciation and gain or loss on disposal, to the account related to
                           this asset to this reporting unit.
 Sub-Process Name          Manage Addition of Fixed Assets

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 195 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
 FM/F/FAA/MAF/001          Ability to automatically or manually allocate a unique asset number     C
                           upon creation of the asset master record
 FM/F/FAA/MAF/002          Allow for asset additions and capital improvements including:           C
                           - acquisition and capital improvement costs and dates
                           - maintenance costs and dates
                           - original and extended useful life
                           - mass additions
 FM/F/FAA/MAF/003          Ability to capture expenditure under "Capital Works In Progress         C
                           (CWIP)" , till completion/commissioning of Asset
 FM/F/FAA/MAF/004          Ability to transfer from CWIP to respective Asset Account on            C
                           completion of work
 FM/F/FAA/MAF/005          Ability to capitalize asset via:                                        C
                           Integration with Accounts Payable
                           - Post the asset acquisition and the corresponding vendor liability
                           in one transaction
                           Integration with Purchasing/ Inventory
                           - Upon receipt of asset (with value), before invoice receipt
                           - Upon receipt of invoice, asset is received (unevaluated) earlier
                           - By moving the item from inventory
 FM/F/FAA/MAF/006          Ability to capitalise an addition or enhancement to an existing fixed   C
                           asset in the current fiscal year
 FM/F/FAA/MAF/007          Ability to process a credit memo, which reduces the acquisition and     C
                           production costs of an asset
 FM/F/FAA/MAF/008          Ability to maintain component-wise break-up of the capitalised          C
                           value of the asset like original cost, installation cost, allocated
                           amount of indirect expenditure, interest capitalised etc.
 FM/F/FAA/MAF/009          Ability to update the acquisition transactions automatically to the     C
                           respective account codes in the General Ledger
 Sub-Process Name          Manage Transfer/ Splitting of Fixed Assets
 FM/F/FAA/MTF/001          Ability to:                                                             C
                           - Move an asset, resulting in the need to change asset master data
                           that cannot be otherwise changed (e.g. the asset class, main
                           asset)
                           - Split up an asset or move part of an asset (transfer between asset
                           groups, sub asset group)
                           - Transfer between departments, zones, Area Offices business
                           responsibility units

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 196 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
                           - Transfer material from the inventory (current assets) to a fixed
                           asset (for example, for a replacement part)
 FM/F/FAA/MTF/002          Ability to capture information such as:                                  E
                           - Date of transfer
                           - Previous department, zone, Area Office, main or sub-asset group
                           - Cost, accumulated depreciation and net book values transferred

 Sub-Process Name          Manage Fixed Asset Disposal/ Retirement
 FM/F/FAA/MFD/001          Ability to identify "assets not in use/ awaiting disposal" based on      C
                           user-defined criteria (e.g. asset class, location). The listing should
                           contain the following information, but should not be limited to:
                           - General master data - location, description, make/ model,
                           acquisition date
                           - Asset history
                           - Asset values (book value)
 FM/F/FAA/MFD/002          Ability to electronically route proposed disposal listing to specific    C
                           users for approval within the system
 FM/F/FAA/MFD/003          Ability to perform the following within the Fixed Asset system:          C
                           - Perform complete/ partial retirement
                           - Provide simple method of retiring low value assets
                           - Perform mass retirement
                           - Capture cost of retirement (e.g. removal cost)
 FM/F/FAA/MFD/004          Ability to make provisions against losses on retirement of assets in     E
                           respect of Assets waiting for disposal
 FM/F/FAA/MFD/005          Ability to automatically calculate the gain or loss on                   C
                           disposal/retirement
 FM/F/FAA/MFD/006          Ability to capture disposal information such as:                         E
                           - Date of retirement
                           - Cost, accumulated depreciation and net book values written off
                           - Sales proceeds
                           - Gain/ loss on disposal
                           - Reasons for retirement
                           - Mode of retirement e.g. sold, scrapped, donated etc.
 FM/F/FAA/MFD/007          Ability to post automatically or manually to the respective account      C
                           codes in the General Ledger:
                           - Gain or loss on disposal;
                           - Sales proceeds;

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 197 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                       (C/E/D)                             Module
                           - Capitalization cost; and
                           - Accumulated depreciation
                           - Depreciation
 FM/F/FAA/MFD/008          Ability to automatically determine the corresponding depreciation           C
                           charge for the partial disposal, based on one of the following
                           entries:
                           - Amount of the acquisition costs being retired
                           - Percentage rate
                           - Quantity
 FM/F/FAA/MFD/009          Ability to manually amend the partial disposal amount calculated by         C
                           the system and then recalculate the corresponding depreciation for
                           posting to the General Ledger
 FM/F/FAA/MFD/010          Ability to post automatically or manually to issue invoice in the           C
                           Account Receivable
 FM/F/FAA/MFD/011          Ability to reinstate fixed assets incorrectly retired                       C
 Sub-Process Name          Manage Depreciation of Fixed Assets
 FM/F/FAA/MDF/001          Ability to support different methods of depreciating an asset, such         C
                           as
                           - SLM
                           - WDV
                           - As per Regulatory Requirement
                           - User-defined rate tables
                           - Sum of digit
                           - Unit of use
                           - Useful life
 FM/F/FAA/MDF/002          Support change of useful life and effective rate of depreciation            C
 FM/F/FAA/MDF/003          Support change in method of deprecation and rates of depreciation           C
                           for a specific fixed asset or group of fixed assets during the life of
                           the asset(s)
 FM/F/FAA/MDF/004          Ability to maintain multiple depreciation rates vis-à-vis the periods       C
                           to which they apply and ability to calculate depreciation with
                           retrospective effect wherever required
 FM/F/FAA/MDF/005          Ability to facilitate adjustment of depreciation of fixed assets prior to   C
                           and after updates to general ledger
 FM/F/FAA/MDF/006          Ability to automatically post to the corresponding accumulated              C
                           depreciation and depreciation expense accounts in the General
                           Ledger

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 198 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                    (C/E/D)                             Module
 FM/F/FAA/MDF/007          Ability to provide at least daily and monthly basis of calculating       E
                           depreciation
 FM/F/FAA/MDF/008          Ability to comply calculating depreciation with accounting standard      C
                           and tax regulation and regulatory requirements
 FM/F/FAA/MDF/009          Ability to provide for recalculations of depreciation expense on         C
                           assets re-valued e.g. Depreciation = (revaluation amount
                           remaining/ new estimated life)
 Sub-Process Name          Manage Insurance of Fixed Assets
 FM/F/FAA/MIF/001          Record all insurance related details against fixed assets                C
 FM/F/FAA/MIF/002          Record multiple insurance policy details against individual fixed        D
                           assets
 FM/F/FAA/MIF/003          System generated alerts/reminders to designated users about              C
                           insurance premium payable, new policies to be taken, policies to
                           be discontinued etc.
 FM/F/FAA/MIF/004          Ability to automatically update insurance record on passing of the       C
                           insurance premium bill with the policy details
 FM/F/FAA/MIF/005          Ability to monitor sale/purchase of insurable assets and update          C
                           insurance records automatically
 FM/F/FAA/MIF/006          Ability to update details of claim settled / partly settled / rejected   C
 Sub-Process Name          Manage Revaluation of Fixed Assets
 FM/F/FAA/MRF/001          Ability to capture the following information:                            C
                           - Revaluation amount
                           - Revaluation date
                           - Revaluation method
                           - Valuers’ reference
                           - Computation of revaluation surplus/ deficit and diminution
 FM/F/FAA/MRF/002          Ability to keep the original asset cost details separated from the       E
                           revaluated amounts and a history of revaluation for each asset
                           over time
 FM/F/FAA/MRF/003          Ability to automatically post revaluation transaction to update          E
                           relevant accounts in the General Ledger (allowance for revaluation
                           (surplus/deficit), allowance for diminution)
 Sub-Process Name           Manage Physical Inventory of Fixed asset
 FM/F/FAA/MPI/001          Ability to print asset listing for physical count based on user-         E
                           definable criteria
 FM/F/FAA/MPI/002          The following information should be generated for each asset:            E
                           - By owner unit

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 199 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                 Priority   SUP   CST BLT   Module   Sub-
                                                                                                   (C/E/D)                             Module
                           - By using unit
                           - By location
                           - By asset class / asset category
                           - By Date
                           - By Retirement date
                           - With asset ID
                           - With asset Class
                           - With asset description
                           - With location
                           - With quantity
                           - With value
 FM/F/FAA/MPI/003          Ability to capture physical count manually or automatically via data    D
                           upload (e.g. using bar code scanning device, spreadsheet)
 FM/F/FAA/MPI/004          Ability to process the results of the inventory manually or             C
                           automatically by:
                           - Making comparison with information in the database
                           - Retiring the asset if asset is confirmed missing
                           - Change location if asset has changed location
                           - Enter the inventory date in the assets counted and assets
                           identified as missing
 FM/F/FAA/MPI/005          Ability to capture the following information for all types of           C
                           adjustments such as:
                           - Date of adjustment
                           - Cost, accumulated depreciation and net book values adjusted
                           - Adjustment reference document (if any) and authorization
 FM/F/FAA/MPI/006          Ability to manually or automatically adjust the acquisition cost and    C
                           corresponding depreciation for the missing assets to the General
                           Ledger upon update of Fixed Asset system
 FM/F/FAA/MPI/007          Ability to ensure that no duplication of the equipment/asset can        C
                           occur. In other words an item of equipment, once defined, cannot
                           be duplicated within the system.
 FM/F/FAA/MPI/008          Ability to define continuous assets/equipment applicable to             C
                           WBSETCL's transmission assets. The system is to provide facility
                           to allow an item of equipment to be defined as a function of its
                           length.
 FM/F/FAA/MPI/009          Ability to record any environmental issues or regulations required in   C
                           the operation of the equipment / asset.

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 200 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                     Priority   SUP   CST BLT   Module   Sub-
                                                                                                       (C/E/D)                             Module
 FM/F/FAA/MPI/010          Ability to record the physical location of each fixed assets                C
 Sub-Process Name          Manage Integration
 FM/F/FAA/MI/001           Ability to provide for automatic integration with General Ledger,           C
                           Accounts Payable, Accounts Receivable, Project Management and
                           Budget, including the following capability:
                           - Automatic interfacing of accounting entries to the G/L module;
                           - Drill-back capability to Account Payable (e.g. Invoice, Purchase
                           Order etc)
 Sub-Process Name          Manage FA Reporting and Enquiry
 FM/R/FAA/MFR/001          Ability to display asset description at individual asset level,             C
                           summarised levels (e.g. asset class, asset group, by balance
                           sheet) and by particular asset (e.g. asset number)
 FM/R/FAA/MFR/002          Ability to provide drill-down from asset descriptive details to:            C
                           - Balances
                           - Depreciation
                           - GL account code
 FM/R/FAA/MFR/003          Ability to provide asset information via screen and print report, but       C
                           should not be limited to:
                           - By date, year (e.g. by year of capitalisation, year of disposal)
                           - By type of transaction (e.g. acquisitions, transferred, retirement,
                           written-off, etc.)
                           - By asset location - for small assets which are portable
                           - By owner unit or using unit (e.g. department, zones, Area Offices)
                           - By asset class (main asset group, sub group, asset number)
                           - By user-specified rules
 FM/R/FAA/MFR/004          Ability to produce reports for various reporting, flexible report           C
                           writing tools and on-line enquiry facilities for (but should not limited)
                           to the following:
                           - Financial reporting (e.g. audit and taxation)
                           - Management reporting
                           - Examples of standard reports are listed, but should not be limited
                           to, as follows:
                           - Assets at gross separately from accumulated depreciation - for
                           period and year-to-date
                           - Asset master at summary and detail level
                           - Asset additions
                           - Asset retirements

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 201 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           - Asset valuation - gross asset values, accumulated depreciation
                           and NBV
                           - Assets by source of funds (e.g. capital contribution, own funds)
                           - Assets by acquisition method (e.g. purchasing, donation)
                           - Depreciation expense using flexible user selection criteria
                           - Depreciation forecast
                           - GL posting summary
                           - Assets not found at location
                           - Asset found at location other than that assigned in the asset
                           record
 FM/R/FAA/MFR/005          Ability to provide ad hoc listings via screen and/or print listings    C
                           based on user defined specifications such as (but not limited to):
                           - Select and sort by asset category
                           - Select and sort by asset class
                           - Select or exclude fully depreciated assets
                           - Select or exclude retired assets
                           - Select by GL account codes
                           - Select by business units
                           - Select by asset status
                           - Select by asset location
                           - Select by asset life within asset book
 FM/R/FAA/MFR/006          Ability to provide reports that can analyse asset information:         C
                           - By owner unit or using unit (e.g. zones, Area Office)
                           - By time period (e.g. year)
                           - By company, asset type, department and location.
                           - By movement (such as addition, transfer or disposal) by account,
                           current month or year-to-date activity
 FM/R/FAA/MFR/007          Provide for complete asset history, for example:                       C
                           - depreciation, depletion and amortisation current period, year-to-
                           date, accumulated
                           - net book value and residual value for finance, tax and regulatory
                           requirement
                           - remaining life
                           - history transactions with line-item
                           - repair and maintenance tracking
                           - warranty claims and settlements tracking
                           - insurance claims and settlements tracking

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 202 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           - acquisition and retirement date
 FM/R/FAA/MFR/008          Ability to provide the following details or reports for taxation       C
                           purposes:
                           Additions
                           - Qualifying cost
                           - Non-qualify cost
                           - Year of assessment of acquisition
                           Disposal/ write off
                           - Qualifying cost
                           - Non-qualify cost
                           - Sales proceeds
                           - Year of assessment of expiry Adjustments/ transfers
                           - Qualifying cost
                           - Year of assessment of adjustment/ transfer
                           Reconciliation of fixed asset movements
                           - Opening balance
                           - Additions
                           - Disposals
                           - Transfer in/ out
                           - Adjustments
                           - Qualifying costs
                           - Non-qualifying costs
                           - Closing balance
 FM/R/FAA/MFR/009          Generate reports on fixed assets at specific location                  C
 FM/R/FAA/MFR/010          Ability to generate reports related to Capital WIP capturing (but      C
                           should not be limited to) the following
                           - Description of Work
                           - Account Code
                           - Letter of Award
                           - Scheduled date of Completion
                           - Total Estimated Cost and break-up in terms of material, labour,
                           interest during construction, indirect expenses, etc
                           - Payment
                           - Total Actual Cost and break-up in terms of material, labour,
                           interest during construction, indirect expenses, etc
                           - Date of Commissioning
                           - Source of Funding (Lender's name, loan amount, loan

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 203 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                           identification, Equity Contribution, etc)
                           The following section is only indicative
                           Financial / MIS Reporting Requirements
 Sub-Process Name          Reporting Requirements for Estimates of Financial Resources
 FM/R/MIS/EFR/001          Ability to generate report on Financing of Capital Expenditure         C
 FM/R/MIS/EFR/002          Ability to generate report on Revenue Expenditure on O&M               C
 FM/R/MIS/EFR/003          Ability to generate report on Rate of Return on Net Fixed Assets       C
 FM/R/MIS/EFR/004          Ability to generate report on Outstanding Dues to Central Govt.        C
                           Undertakings & Others
 FM/R/MIS/EFR/005          Ability to generate report on Efficiency Improvement Parameters        C
 FM/R/MIS/EFR/006          Ability to generate report on Financial Statements of SLDC             C
 FM/R/MIS/EFR/007          Ability to generate reports to meet all requirements under tax laws    C
                           of India
 Sub-Process Name          Reporting Requirements for Annual Financial Statement
                           (Previous Year - Actual, Current Year - Budgeted and Ensuring
                           Year - Estimates)
 FM/R/MIS/AFS/001          Ability to generate a summary of companies budget as per               C
                           parameters defined in the company's Annual Financial Statement
                           (AFS)
 FM/R/MIS/AFS/002          Ability to generate report on Estimates of O&M Expenses                C
 FM/R/MIS/AFS/003          Ability to generate report on Estimates of Establishment &             C
                           Administration charges
 FM/R/MIS/AFS/004          Ability to generate report on Estimates of Interest Payable            C
 FM/R/MIS/AFS/005          Ability to generate report on Loans from State Government              C
 FM/R/MIS/AFS/006          Ability to generate report on Details of Borrowings                    C
 FM/R/MIS/AFS/007          Ability to generate report on Loans and Advances to the                C
                           Employees
 FM/R/MIS/AFS/008          Ability to generate report on Capital and Revenue                      C
                           Receipts/Expenditure and Closing Cash Balances
 Sub-Process Name          Reporting Requirements for Revenue Monitoring
 FM/R/MIS/RM/001           Ability to generate report on Revenue Realised and Remitted into       C
                           Banks
 FM/R/MIS/RM/002           Ability to generate report on amount transferred by various bank to    C
                           main account of the company
 Sub-Process Name          Reporting Requirements applicable to all processes of the
                           module

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 204 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Requirement Id            Requirement Description                                                Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
 FM/R/MIS/001              Ability to generate reports confirming to technical, operational,      C
                           regulatory, statutory and other business requirements
 FM/R/MIS/002              Ability to provide necessary information to populate predefined        C
                           Balanced Score Cards for monitoring of Key Performance
                           Indicators
 FM/R/MIS/003              Ability to meet all MYT/ARR/Tariff/APR related processes/reporting     C
                           requirements of WBSETCL
 FM/R/MIS/004              Ability to meet all Internal Audit related processes/reporting         C
                           requirements of WBSETCL
 FM/R/MIS/005              Ability to support the requirements of Tax Audit and facilitate the    C
                           preparation of various statements and annexures required therein




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 205 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.5   Human Resource Management & General Administration
Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
Core Process              Organization Management (OM)
HRM/F/OM/001              Ability to define organization hierarchy, organization structure of             C
                          corporate, Zonal, Area Office, Sub Area Office & Sub-station
HRM/F/OM/002              Ability to generate tree structure giving details of all unique role holders    C
                          and reporting employees (defining reporting and reviewing relationship) -
                          including dual reporting mechanism for a specific set of employees
HRM/F/OM/003              Ability to define various categories of employees across class I,II,III & IV    C
                          ( list of existing employees stream wise , cadre wise, wing wise or unit
                          wise on any date or cross section of time along with a list of officers and
                          staff who will retire within a specified period
HRM/F/OM/004              Ability to define name of functions, sub-functions and positions                C
HRM/F/OM/005              Ability to maintain reporting structure (hierarchy of positions) - including    C
                          dual reporting mechanism for a specific set of employees
HRM/F/OM/006              Ability to support integration of positions with manpower planning              C
                          module to understand staffing requirements
HRM/F/OM/007              Ability to create new department, functions & positions                         C
HRM/F/OM/008              Ability to maintain change in designations due to promotions, transfers         C
                          (Integrate with Promotion Module, Transfer Module)
HRM/F/OM/009              Ability to define multiple organizational structures (positions) and multiple   C
                          reporting relationships and integrate with the respective employee data
HRM/F/OM/010              Ability to restrict making changes in the OM to authorized persons only         C
HRM/F/OM/011              Ability to seek confirmation after every change made in the structure,          C
                          changes to be made permanent only on authentication by the controller
                          of the authorized person.
HRM/F/OM/012              Ability to change/restore/rollback changes to a previous (given) date and       C
                          report inconsistencies
HRM/F/OM/013              Ability to define administrative powers for organizational units position-      C
                          wise
HRM/F/OM/014              Ability to tightly integrate administrative power definitions to work flows     C
                          and approvals
Reporting
Requirements
HRM/R/OM/001              Ability to provide reports of total organization hierarchy, organization        C
                          structure of corporate, Zonal, Area Office, Sub Area Office & Sub-station

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 206 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/R/OM/002              Ability to provide reports on list of vacant positions (Integrate with         C
                          Manpower Planning Module)
HRM/R/OM/003              Ability to provide reports on reporting relationships (Functional,             C
                          administrative) in a department
HRM/R/OM/004              Facility to calculate the cost implications of adding a new                    C
                          Department/Function/Position
HRM/R/OM/005              Ability to generate reports on categories of employees across class I,II,III   C
                          & IV ( list of existing employees stream wise , cadre wise, wing wise or
                          unit wise on any date or cross section of time along with a list of officers
                          and staff who will retire within a specified period )
HRM/R/OM/006              Ability to clearly define the hierarchy of Delegation of Power in the          C
                          organization
HRM/R/OM/007              Ability to issue orders advising to take additional charge and charge          C
                          allowance
Core Process              Human Resource Policies, Rules and Regulations
HRM/F/PRR/001             Ability to define all clauses under WBSEB employees' service                   C
                          Regulations, time to time circulars and office orders (Since adopted by
                          WBSETCL)
HRM/F/PRR/002             Ability to define all clauses under DCRB Regulations , 1985                    C

HRM/F/PRR/003             Ability to define all clauses under ROPA, 2009                                 C

HRM/F/PRR/004             Ability to define all clauses under TA regulations, 2009                       C

HRM/F/PRR/005             Ability to define delegation of powers to different authorities                C

HRM/F/PRR/006             Ability to define all norms relating to Medical Advance and Medical re-        C
                          imbursement in respect of employees and their dependants
HRM/F/PRR/007             Ability to define all prevailing schemes related to Employee welfare (         C
                          including recreation clubs and West Bengal power employees sports and
                          cultural council matters and holiday homes
HRM/F/PRR/008             Ability to define all prevailing schemes under corporate social                C
                          responsibility and monitoring status of implementations
HRM/F/PRR/009             Ability to define the structure and members of all employee Unions and         C
                          Associations along with information of their registered office, office
                          bearers etc (Integrate with the transfer module)

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 207 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
HRM/F/PRR/010             Ability to define and communicate with representation of Unions and             C
                          Associations
HRM/F/PRR/011             Ability to define all applicable labour laws and ability to monitor             C
                          compliance/enforcement of such laws
HRM/F/PRR/012             Ability to process JMC matters relating to employees matters (including         C
                          action taken reports against resolution passed)
HRM/F/PRR/013             Ability to process cases for constitution of committees and reconstitution      C
                          including trustee boards
Core Process              Policies for Contractual and Outsourced employees                               C
HRM/F/PCO/001             Ability to define all applicable labour laws for contracts labourers of         C
                          WBSETCL, particular clauses that are related to decision making by
                          HR&A
HRM/F/PCO/002             Ability to define the policy for outsourcing of manpower in various Field       C
                          Units of WBSETCL
HRM/F/PCO/003             Ability to define all Rules, Procedures, Regulations for outsourced             C
                          employees of WBSETCL
Core Process              Employee Master (Employee Service Book)
HRM/F/EM/001              Ability to store and maintain employee personal data such as employee           C
                          no., name, addresses, phone numbers, emergency contact information
                          and email addresses, Salary Bank Account Details, passport details
HRM/F/EM/002              Ability to maintain employee's gender, date of birth, blood group,              C
                          citizenship, marital status, religion, caste etc.
HRM/F/EM/003              Ability to maintain an employee’s education, certifications, degrees and        C
                          any endorsements (Professional Membership)
HRM/F/EM/004              Ability to maintain list of all educational Institutes/Colleges identified by
                          AICTE/UGC/recognized Universities (by WBSETCL) and provision for
                          updation of the same
HRM/F/EM/005              Ability to maintain previous (multiple) employment details like name of         C
                          the organization, department, position held (designation), start/end
                          dates, reason for leaving, last salary drawn, references etc.
HRM/F/EM/006              Ability to maintain names, date of birth and contact details of spouse,         C
                          children, dependents, parents, dependants, nominees under different
                          schemes, etc.
HRM/F/EM/007              Ability to maintain employee's recruitment category like physically             C
                          handicapped/ sportsperson /ex-servicemen / specialist / SC / ST / OBC /


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 208 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                          Priority   SUP   CST   BLT   Module   Sub-
                                                                                                           (C/E/D)                               Module
                          compassionate grounds/Others

HRM/F/EM/008              Ability to update employee's recent photograph and photograph of                 C
                          dependent
HRM/F/EM/009              Ability to maintain employee's medical details after joining                     C
HRM/F/EM/010              Ability to maintain employee's health problems, medical history and              C
                          capture the details (integrate with payroll for reimbursement amount and
                          health problem details, including low medical category)
HRM/F/EM/011              Ability to maintain the details of employees in low medical category (like       C
                          reasons, date of status change, etc)
HRM/F/EM/012              Ability to store caste certification verification & police verification report
                          and detailed status
HRM/F/EM/013              Ability to issue NOC for obtaining passport/visa /study abroad or for
                          outside employment
HRM/F/EM/014              Ability to maintain the languages known with details of speak, read and          C
                          write separately. Clear indication for the mother tongue
HRM/F/EM/015              Ability to maintain the details of spouse and relatives in the service of the    C
                          organization including name, employee no., unit where working,
                          designation with provision for automatic updation of records of the
                          relative as and when it is updated for him by his controlling
                          establishment
HRM/F/EM/016              Ability to integrate Organization management with employee master                C
HRM/F/EM/017              Ability to integrate PIS and HRIS with the employee master including             C
                          capability to import / export employee related data between WBSEDCL
                          ERP system and WBSETCL ERP system (specifically needed for
                          deputed employees)
HRM/F/EM/018              Ability to maintain details of present designation, salary details, reporting    C
                          hierarchy
HRM/F/EM/019              Ability to maintain history of trainings attended (prior to joining & after      C
                          joining) like name of the course, name of the Institution, month & year of
                          training, duration of the course in days/weeks etc.(integrate with T&D)
HRM/F/EM/020              Ability to maintain the awards for which nominated / received by the             C
                          employee including the name of the award, year of award, in which
                          discipline/field and date of receipt of award and special status/ privilege,
                          if any, to be given to him for the award
HRM/F/EM/021              Ability to maintain date of joining, probation period, date of confirmation      C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 209 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
                          in each grade/post
HRM/F/EM/022              Ability to maintain details of promotion from one grade / scale / discipline    C
                          to another including any reappointment through internal selections
HRM/F/EM/023              Ability to maintain full transfer history of the employee including the         C
                          current & new location, nature of transfer (self-initiated / company
                          initiated), date of joining and date of relieving at different locations,
                          number of times cancelled but kept in abeyance etc
HRM/F/EM/024              Ability to maintain present place of posting including date of joining of       C
                          each unit/office, name of the department, present designation, grade etc.
HRM/F/EM/025              Ability to maintain history of disciplinary actions taken / initiated against   C
                          the employee including date of charge, nature of charge, amount of
                          financial loss to organization, date of punishment and nature of
                          punishment. This must include Vigilance/ police department
                          proceedings.
HRM/F/EM/026              Ability to maintain details of suspended employees (reasons of                  C
                          suspension, time duration of suspension, restricted privileges etc.)
HRM/F/EM/027              Ability to change employee job status (Active-Trainee, Probation,               C
                          Extended probation, Regular, Contractual, deputation, Suspended,
                          absconding (FIR) & Exit Resigned, VRS, Terminated)
HRM/F/EM/028              Ability to date and time stamp all changes in the database enabling data        C
                          availability on 'as on date/time' basis
HRM/F/EM/029              Ability to update the data through work flow on real time and online basis      C
                          with make checker concept implemented
HRM/F/EM/030              Flexibility of additionally capturing any information relating to employee      C
                          at a later date
HRM/F/EM/031              Ability to link employee data with the position based standard                  C
                          responsibility (Job) Matrix
HRM/F/EM/032              Ability to maintain concurrent jobs for employees with additional               C
                          responsibilities/special duties in addition to regular responsibilities
HRM/F/EM/033              Ability to link employees with the membership with various Committees           C
                          (permanent or temporary) and membership of any professional
                          organization
HRM/F/EM/034              Ability to update only authenticated data reflected in the employee             C
                          master on prompt
HRM/F/EM/035              Ability to maintain employee data with regards to claims, etc.                  C
HRM/F/EM/036              Ability to maintain and view employee leave details                             C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 210 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/EM/037              Ability to maintain employee data with respect to PF, Gratuity, etc. and       C
                          the nominations for the same
HRM/F/EM/038              Ability to create organizational chart of all positions and reporting          C
                          relationships
HRM/F/EM/039              Ability to provide restricted access to different classes of employee          C
                          master data
HRM/F/EM/040              Ability to maintain the insurance related details for each employee, like      C
                          insurance number, nominee details, amount etc.
HRM/F/EM/041              Ability to maintain Audit trial of all changes made to sensitive information   C
HRM/F/EM/042              Ability to maintain performance appraisal rating of last all years and         C
                          promotion details
HRM/F/EM/043              Updation of all information in Employee Master data since recruitment          C
                          (such as personal details, addresses, transfers, deputation, change of
                          location (Integrate with Transfers/ Deputation Module)
HRM/F/EM/044              Ability to maintain service files documents in scanned form including          C
                          Proof of Date of Birth, domicile, Bonds, if any, executed, disciplinary
                          cases details, photograph etc.
HRM/F/EM/045              Ability to track the physical location of the service file by recording the    C
                          unique file number and place where it is kept (After HRMS no physical
                          file movement may be required)
HRM/F/EM/046              Ability to process departmental House Building Loan (For Class-IV              E
                          employees) for land purchase, house/flat purchase, construction of
                          residential house, addition/alteration of constructed house and repair of
                          house
HRM/F/EM/047              Ability to issue Release Orders to release the loan money by the               E
                          respective accounting unit against sanction order
HRM/F/EM/048              Ability to seek permission for regulation 55 as per WBSETCL (ESR), for         C
                          acquiring and disposal of any movable and immovable property beyond
                          Rs 5000
HRM/F/EM/049              Ability to provide details of lien against employees                           C
HRM/F/EM/050              Ability to provide details of employees applying for employment to             C
                          outside organisation ( not more than twice in a year)
HRM/F/EM/051              Ability to provide details of employees applying for higher education          C
HRM/F/EM/052              Ability to submit and declare of assets by employees                           C
Reporting
Requirements

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 211 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/R/EM/001              Ability to provide reports of employees based on blood group, length of        C
                          service, age, qualification, experience, department, salary bands etc.
HRM/R/EM/002              Ability to provide reports to HR&A department on employees personal,           C
                          educational & professional details not updated in the system
HRM/R/EM/003              Ability to provide reports on all employee details as per department,          C
                          class/cadre-wise, location in specified period
HRM/R/EM/004              Ability to provide reports on employee counts retired, resigned,               C
                          suspended, terminated or left, per department, class/cadre-wise,
                          superannuating in a specified period
HRM/R/EM/005              Ability to provide reports on status of details of disciplinary proceedings,   C
                          time, progress, status
HRM/R/EM/006              Ability to provide reports on personnel released from one place and not        C
                          joined other office
Core Process              House Building Loan
HRM/F/HBL/001             Ability to process House Building Loan under tie-up arrangement with           C
                          scheduled bank(s)
HRM/F/HBL/002             Ability for 2nd Charge Mortgage permission is accorded in case of              C
                          obtaining H.B.Loan from outside agency like Banks/NBFCs in addition to
                          departmental H.B.Loan
HRM/F/HBL/003             Ability to process charges of interest and other terms and conditions of       C
                          tie up arrangements with scheduled banks in respect to HBL
HRM/F/HBL/004             Ability to process formal permission in case the employees do not avail        C
                          of deptt. H.B.Loan but intend to avail housing loan from outside agencies
HRM/F/HBL/005             Ability to process receivables from employees of WBPDCL with respect           C
                          to HBL taken from WBSEB/WBSETCL
HRM/F/HBL/006             Ability for reconveyance of Registered mortgaged property through              C
                          Registered Reconveyance Deed by the Office on complete repayment of
                          H.B.Loans of the Loanees as per verification of HBL recovery
                          statements and final calculation by the Accounts Wing of the Estb. Corp.
HRM/F/HBL/007             Ability for reconveyance of Equitable Mortgage as per verification of HBL      C
                          recovery statements & final calculation by the Establishment Corporate
                          under the Corporate Establishment Department
HRM/F/HBL/008             Ability to process waiver of H.B.Loan for the deceased employees with          C
                          concurrence of the competent authorities.
HRM/F/HBL/009             Ability to penalise for non utilisation or delay in utlilisation of HBL        C


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 212 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
Reporting
Requirements
HRM/R/HBL/001             Ability to generate report son monthly/quarterly /half yearly and yearly        C
                          statements covering sector wise activities of HBL and retrieve relevant
                          data of loanees of recoveries made and outstanding amount if any
                          linking the same with appropriate financial model
HRM/R/HBL/002             Ability to auto-generate NDC or else for grant of HBL, recommendation           C
                          of sanction for HBL, permission for purchase and sale of properties ,
                          conveyance and reconveyance of mortgage deeds
HRM/R/HBL/003             Ability to provide reports on all information regarding HBL ( including         C
                          recovery stats)
Core Process              Employee Self Service (ESS)
Sub Process               Employee Details
HRM/F/ES/ED/001           Facilitate employee to apply for changes in permanent &                         C
                          correspondence addresses, details of family members, emergency
                          contact details, contact details, office location, nomination for various
                          schemes like PF /Gratuity, etc.
HRM/F/ES/ED/002           Ability to add /update bank information for expense reimbursement, PAN          C
                          no, passport details, driving license no. etc
HRM/F/ES/ED/003           Ability to allow employee to update online through ESS the non critical         C
                          personal data (such as weight, height, etc.)
HRM/F/ES/ED/004           Ability to provide address proof letter to employer for various purposes        E

HRM/F/ES/ED/005           Integrate ESS with Employee Master                                              C

HRM/F/ES/ED/006           Ability to remind the employee through self service/e-mail/sms regarding        C
                          modification or requirement of additional data
HRM/F/ES/ED/007           Ability to send the employee confirmations after changes are made               C
                          online
Sub Process               Attendance & Leave Management
HRM/F/ES/ALM/001          Ability to mark attendance and fill time sheets                                 C

HRM/F/ES/ALM/002          Ability to view list of weekly offs, holidays in an year (Integrate with Time   C
                          Management Module)



West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 213 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
HRM/F/ES/ALM/003          Ability to apply for leave under the appropriate category and state the      C
                          reasons for it
HRM/F/ES/ALM/004          Ability to apply for NOC for abroad tour                                     C

HRM/F/ES/ALM/005          Ability to Check the status of leave request                                 C

HRM/F/ES/ALM/006          Ability to approve/cancel/modify leave requests by employees                 C

HRM/F/ES/ALM/007          Ability to view accrued leave balances                                       C

HRM/F/ES/ALM/008          Ability to approve or cancel leaves of subordinates                          C

HRM/F/ES/ALM/009          Ability to intimate the controlling officer when an employee goes on         C
                          unauthorized leave (unmarked attendance) / returns back from
                          unauthorized leave/ extends leave/ reports in the middle of the
                          sanctioned leave period (along with appropriate reduction in sanction)
Reporting
Requirements
Req. Id                   Requirement Description
HRM/R/ES/ALM/001          Ability to provide reports to subordinates and HR&A in ESS on                C
                          attendance & leave details
HRM/R/ES/ALM/002          Ability to provide reports to HR&A and HoD on employees presently on         C
                          leave in the department
HRM/R/ES/ALM/003          Ability to provide the Manager consolidated status of present/absent         C
                          employees working under him/her
HRM/R/ES/ALM/004          Ability to provide report on attendance details & leave quota/balances       C

HRM/R/ES/ALM/005          Ability to provide reports on number of employees for whom leave has         C
                          not been approved/declined/modified
Sub Process               Manpower Planning, Recruitment & Selection
HRM/F/ES/MPRS/001         Ability to view vacancy list & status of vacancy (Filled/vacant/abolished)   C
                          (Integrate with Recruitment Module)
HRM/F/ES/MPRS/002         Ability to post CVs of references as per the vacancy list                    C



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 214 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/ES/MPRS/003         Ability to view department-wise manpower strength by HoD                       C

HRM/F/ES/MPRS/004         Ability to internally apply for a job and view the status of the application   C

HRM/F/ES/MPRS/005         Ability to apply for employment to outside organisation through proper         C
                          channel ( not more than twice in a year)
HRM/F/ES/MPRS/006         Ability to record requests by employees for passport/visa /study and           C
                          outside employment and permission granted/rejected thereof
Reporting
Requirements
HRM/R/ES/MPRS/006         Ability to provide report on list of vacancies (filled/vacant/abolished)       E

Sub Process               Compensation & Benefits
HRM/F/ES/CB/001           Ability to submit / update declarations for Income Tax calculation             C

HRM/F/ES/CB/002           Ability to view compensation and benefit details (Pay Slip)                    C

HRM/F/ES/CB/003           Ability to view the Performance Linked Incentives (PLI) earned during a        C
                          year
HRM/F/ES/CB/004           Ability to apply for Loans & Advances and Check the status of approval         C
                          (Integrate with Payroll Module)
HRM/F/ES/CB/005           Ability to display and print pay slip information for each pay period,         C
                          including gross pay, taxes, other deductions and net pay, with pay period
                          and year-to-date totals
HRM/F/ES/CB/006           Ability to view Income tax computations                                        C

HRM/F/ES/CB/007           Ability to handle making online application for sanction of LTC/HTC/other      C
                          entitlements through ESS and approval through workflow
HRM/F/ES/CB/008           Ability to view Insurance related details for self                             C

HRM/F/ES/CB/009           Ability to apply for medical advance, HTC/LTC/Transfer TA/Transfer             C
                          grant/advance/reimbursements
HRM/F/ES/CB/010           Ability to enter and approve general claims and expenses through the           C
                          system


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 215 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                   Priority   SUP   CST   BLT   Module   Sub-
                                                                                                    (C/E/D)                               Module
Reporting
Requirements
HRM/R/ES/CB/001           Ability to provide report on past salary slips & income tax statements    C

HRM/R/ES/CB/002           Ability to provide report on month-wise insurance premium payment         C
                          receipt
Sub Process               Training & Development (T&D)
HRM/F/ES/TD/001           Ability to view the training calendar and nominate oneself and            C
                          subordinate for the same which have been not specified in PMAS form
HRM/F/ES/TD/002           Ability to approve/reject the Training requests for specific programmes   C
                          which were not included as training needs in PMAS form
HRM/F/ES/TD/003           Ability to view history of past trainings attended                        E

HRM/F/ES/TD/004           Ability to apply for higher education                                     C

HRM/F/ES/TD/005           Ability to record requests by employees for pursuing higher education     C
                          and permissions granted/rejected thereof
Reporting
Requirements
HRM/R/ES/TD/001           Ability to provide reports on training calendar of present/past years     C

HRM/R/ES/TD/002           Ability to provide reports on training programmes attended during         C
                          employment
Sub Process               Performance Management & Appraisal System (PMAS)
HRM/F/ES/PMAS/001         Ability to fill appraisal documents in the system during each stage of    C
                          appraisal (Integrate with PMAS Module)
HRM/F/ES/PMAS/002         Ability to view appraisal documents and provide rating and feedback,      C
                          view status of appraisal
HRM/F/ES/PMAS/003         Ability to handle appraisal documents even in case of dual/multiple       C
                          reporting officers (across departments)
Reporting
Requirements
HRM/R/ES/PMAS/001         Ability to provide reports to HR&A on status of completion of appraisal   C
                          process during each stage of PMS


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 216 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                    Priority   SUP   CST   BLT   Module   Sub-
                                                                                                     (C/E/D)                               Module
HRM/R/ES/PMAS/002         Ability to provide reports to PMS approving authority & PMS coordinating   C
                          officer on count of performance appraisal documents received during
                          each stage of appraisal by the PMS approving authority & PMS
                          coordinating officer
HRM/R/ES/PMAS/003         Ability to provide reports of employees based on performance appraisal     C
                          initiated and completed, appraisal ratings
Sub Process               E-Exit (Full and Final Settlement)
HRM/F/ES/EE/001           Ability to request for VRS (integrate with Employee Master for status of   C
                          disciplinary proceedings and HBL)
HRM/F/ES/EE/002           Facilitate employee to fill exit interview form (for resignation)          C

HRM/F/ES/EE/003           Ability to apply for NDC (No Demand Certificate)/clearance from various    C
                          departments at the time of Exit through E-Exit process
Reporting
Requirements
HRM/R/ES/EE/001           Ability to view clearance request approved/rejected by department and      C
                          the reason for the same
Sub Process               Transfers & Promotions
HRM/F/ES/TP/001           Ability to make transfer requests by employees                             C

HRM/F/ES/TP/002           Ability to initiate for NDC at the time of transfer                        C

HRM/F/ES/TP/003           Ability to check status of selection for promotion after interview         E

HRM/F/ES/TP/004           Ability to record request for transfer through employee self service and   E
                          indicate appropriately at the time of transfer exercise. Record of such
                          request wherever acceded to be maintained (Integrate with ESS)
HRM/F/ES/TP/005           Ability to provide promotion letter/increment letter through the system    E

Reporting
Requirements
HRM/R/ES/TP/001           Ability to view clearance request approved/rejected by department and      C
                          the reason for the same.
HRM/R/ES/TP/002           Ability to generate reports on the total number of employees applied for   C
                          transfers, number approved/rejected/pending

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 217 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
Sub Process               Organization Policies & Procedures
HRM/F/ES/OPP/001          Ability to view HR Policies & Procedures Handbook including list of           C
                          infrastructure facilities for particular level of employees, authority for
                          various approvals (DoP), special or additional powers for authorization
HRM/F/ES/OPP/002          Ability to view administration handbook for guidelines on aspects such        C
                          as Travel, Local Conveyance, empanelled car agency, Guest Houses,
                          Conference Rooms etc.
HRM/F/ES/OPP/003          Ability to provide links to the important items hosted in various in-house    C
                          websites/ intranet e.g. important circulars/ instructions/ policy documents
                          etc.
Sub Process               Voluntary Retirement Scheme (VRS)
HRM/F/ES/VRS/001          Ability to define VRS guidelines                                              C

HRM/F/ES/VRS/002          Ability to request for VRS as per the rules defined for the scheme            C
                          (Integrate with IR & Legal and Payroll)
HRM/F/ES/VRS/003          Ability to approve for VRS as per the rules defined for the scheme            C
                          (Integrate with Payroll & E-Exit)
Reporting
Requirements
HRM/R/ES/VRS/001          Ability to generate reports on the total number of employees applied for      E
                          VRS, number processed/rejected/pending per year
Sub Process               General HR & Administration Processes
HRM/F/ES/GHRMA/001        Ability to Provide workflows. Accommodates multiple levels of review          C
                          and approval
HRM/F/ES/GHRMA/002        Facilitate administrator to create new self-service transactions as and       C
                          when required.
Core Process              Time and Leave Management
HRM/F/TLM/001             Ability to manage on-line application, tracking and approval of various       C
                          kinds of leave through workflow logic and self-service
HRM/F/TLM/002             Ability to update work schedule/shift pattern of employees                    C
HRM/F/TLM/003             Ability to maintain working hours, weekly offs and national/local holidays    C
HRM/F/TLM/004             Ability to define overtime facility                                           C
HRM/F/TLM/005             Ability to define and process overtime allowances cases beyond ceiling        C
                          limit


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 218 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                      (C/E/D)                               Module
HRM/F/TLM/006             Ability to define types of leaves: half pay leave, earned leave, casual     C
                          leave, study leave, maternity, paternity, child care - all types
HRM/F/TLM/007             Ability to define admissible leave for employees of all class               C
HRM/F/TLM/008             Ability to track attendance and map it with applied leave ( between         C
                          applied and leave granted)
HRM/F/TLM/009             Ability to record employee's punch in/punch out date/time details           C
                          (integrating with access card machine)
HRM/F/TLM/010             Ability to manually update attendance & leave details of employees in       C
                          case of employees to whom access card is not applicable (employees in
                          field offices)
HRM/F/TLM/011             Ability to correct attendance & leave details of employees                  C
HRM/F/TLM/012             Ability to update half day attendances/leaves in the system                 C
HRM/F/TLM/013             Integrate Time and Leave Management with OM, ESS & Payroll Module           C
HRM/F/TLM/014             Facilitate leave balances to be merged/ transferred/ credited through an    C
                          accrual process in the system automatically based on user defined
                          criteria
HRM/F/TLM/015             Ability of record keeping and maintenance of historical data                C
Reporting
Requirements
HRM/R/TLM/001             Ability to provide reports on punch in/punch out date/time data             C
HRM/R/TLM/002             Ability to provide reports on late coming hours (summing up late hours to   C
                          automatically debit from employee leave)
HRM/R/TLM/003             Ability to provide reports on total number of admissible leave and actual   C
                          leaves taken in a period by an employee
HRM/R/TLM/004             Ability to produce report to reflect the half day leave, unauthorized       C
                          absence, repeated late arrival by employee to job location or employee
                          working less than their normal working hours for Time keeping and
                          disciplinary action
Core Process              Payroll
Sub Process               Payroll Management
HRM/F/PR/PRM/001          Allow for tight integration with Financial Accounting systems               C

HRM/F/PR/PRM/002          Audit trails for all system activities                                      C




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 219 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
HRM/F/PR/PRM/003          Support alert features about scheduled dates like receipt of payments        C

HRM/F/PR/PRM/004          Support for transactions in multiple currencies and cross currencies         C

HRM/F/PR/PRM/005          Provide customizable ‘workflow’ for all internal processes & approvals       C
                          associated with the payroll system
HRM/F/PR/PRM/006          Provision to define tax rates (including available deductions, exemptions,   C
                          taxation slab rates, standard deduction, surcharge etc)
HRM/F/PR/PRM/007          Provision to define ad-hoc taxes                                             C

HRM/F/PR/PRM/008          Provision to define negative tax rates and amounts                           C

HRM/F/PR/PRM/009          Provision for TDS calculations (if any) & tracking of TDS payable to the     C
                          Government of West Bengal
HRM/F/PR/PRM/010          Compute TDS based on previous year tax deducted (e.g. 1/12th                 C
                          deducted on a monthly basis)
HRM/F/PR/PRM/011          There should be a single employee master and it should be integrated         C
                          with all the company codes
HRM/F/PR/PRM/012          Approval limits for expense reimbursement should be configured based         C
                          upon the hierarchy limits
HRM/F/PR/PRM/013          There should be a field in the master to reflect the company code to the     C
                          department to which an employee is associated
HRM/F/PR/PRM/014          Provision to allocate cost of employee based on his/her associated           C
                          department
HRM/F/PR/PRM/015          TDS, PF or any other such returns should be available online                 C

HRM/F/PR/PRM/016          Maintain information of the salary bank account                              C

HRM/F/PR/PRM/017          Ability to allow for the creation of user defined components of Pay like     C
                          Recurring and Adhoc Allowances, Recurring and Adhoc Deductions ,
                          User Defined Allowances & Deductions
HRM/F/PR/PRM/018          Ability to define various insurance schemes with premium and group           C
                          insurance data generation.
HRM/F/PR/PRM/019          Ability to allow for the computation of the following elements: Fixed Pay    C
                          elements applicable to all employees Like Basic, PF, Special Allowance,

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 220 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
                          Conveyance Allowance etc.

HRM/F/PR/PRM/020          Ability to allow the setup of multiple payrolls with different payroll         C
                          administrators & combining payroll (clearly def. semi variable, static and
                          variable payments)
HRM/F/PR/PRM/021          Ability to allow restriction of administrative functions to a few select       C
                          payroll users
HRM/F/PR/PRM/022          Ability to have a data upload facility to upload historical payroll data       C

HRM/F/PR/PRM/023          Ability to allow the maintenance of slab-wise details for statutory            C
                          elements like Income Tax as well as user defined elements
HRM/F/PR/PRM/024          Provision to calculate reduction in salary based on attendance policy          C

HRM/F/PR/PRM/025          Ability to generate Form 16                                                    C

HRM/F/PR/PRM/026          Ability to generate TDS challan & return                                       C

HRM/F/PR/PRM/027          Ability to allow the following calculation of onetime payment of allowance     C
                          and / or deduction: Incentive, arrear, ex-gratia, uniform, lease /
                          conveyance maintenance, Foundation day, etc, By Amount: enter
                          amount to be deducted or payable, by Days: enter number of Days for
                          system to compute the amount based on Basic Pay or gross Pay and/or
                          any other component of Pay, By Percentage: enter percentage for
                          system to compute the amount based on basic pay or gross pay and/or
                          any other component of pay
HRM/F/PR/PRM/028          Allow for input of start and end date for recurring payment / deduction        C

HRM/F/PR/PRM/029          Ability to automatically update Payroll database for changes in employee       C
                          record without interfering with payroll processing (e.g. Promotions in the
                          middle of month)
HRM/F/PR/PRM/030          Ability to allow Back dated calculations                                       C

HRM/F/PR/PRM/031          Ability to have a full and Final settlement process in place (Integrate with   C
                          E Exit)



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 221 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                          Priority   SUP   CST   BLT   Module   Sub-
                                                                                                           (C/E/D)                               Module
HRM/F/PR/PRM/032          Ability to allow a final settlement report for each terminated employee          C

HRM/F/PR/PRM/033          Ability to allow provision to suspend Payroll runs or control final              C
                          settlement processing on a case to case basis
HRM/F/PR/PRM/034          Ability to have the provision to run separate bonus/ incentive runs              C

HRM/F/PR/PRM/035          Ability to provide the Ability to handle unlimited pay account codes and         C
                          drawing banks
HRM/F/PR/PRM/036          Ability to have a provision to process Arrear and backdated Payment              C
                          calculations
HRM/F/PR/PRM/037          Provision to recover advances in subsequent pay periods with a single            C
                          transaction
HRM/F/PR/PRM/038          Ability to maintain earnings history information (i.e., a record of all pay of   C
                          all activity) for each employee for a user-specified period of time
HRM/F/PR/PRM/039          Ability to support multiple banks or savings institutions per employee           C

HRM/F/PR/PRM/040          Linkage with Punishments i.e. suspension should result in non-payment            C
                          of subsistence allowance (Integrate with IR & Legal for input)
HRM/F/PR/PRM/041          Ability to calculate HRA Rebate as per the prevailing Income Tax                 C
                          Law/Rules
HRM/F/PR/PRM/042          Ability to handle tax exemptions as per the prevailing Income Tax                C
                          Law/Rules
HRM/F/PR/PRM/043          Ability to handle Gratuity Calculations                                          C

HRM/F/PR/PRM/044          Ability to process casual leaves for the part time sweeper and other part        C
                          time employees
HRM/F/PR/PRM/045          Ability to handle Provident Fund/VPF rules like Calculate and deduct             C
                          contributions according to the respective Statutory Acts/ Company policy
                          etc, Maintain individual GPF/VPF accounts and generate individual
                          account slip for every financial year
HRM/F/PR/PRM/046          Ability to conduct full and final settlement of employee during Exit             C

HRM/F/PR/PRM/047          Ability to notify (flag) individuals of any outstanding balances when            C
                          employee is terminated (Integrate with ESS in case of E-Exit process)


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 222 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
HRM/F/PR/PRM/048          Ability to record an employee's selection of benefit, retirement and         C
                          deduction options
HRM/F/PR/PRM/049          Ability to automatically recover salary advances                             C

HRM/F/PR/PRM/050          Ability to define multiple payment methods (Bank Transfer/Cheque             C
                          Payment)
HRM/F/PR/PRM/051          Ability to require approval before a specific payment is made to an          C
                          employee
HRM/F/PR/PRM/052          Ability to forward the overtime schedule to the top management for           C
                          approval if the amount of overtime is over a defined percentage of the
                          basic salary (Integrate with Time Management Module)
HRM/F/PR/PRM/053          Ability to maintain a salary range for each job family or job class/career   C
                          band
HRM/F/PR/PRM/054          Ability to automatically adjust calculations for mid-pay period salary,      C
                          advanced salary, and employment actions
HRM/F/PR/PRM/055          Ability to convert the payroll to an excel sheet                             C

HRM/F/PR/PRM/056          Ability to assign work calendar (scheduled work days, scheduled              C
                          holidays, etc.) to one or more employee groups
HRM/F/PR/PRM/057          Ability to default standard holiday data, as well as user-defined holiday    C
                          data
HRM/F/PR/PRM/058          Ability to create and maintain work calendars over user-defined years        C

HRM/F/PR/PRM/059          Ability to provide input to Finance & Accounts Module for salary payment     C
                          based on attendance. Statutory and voluntary deductions
HRM/F/PR/PRM/060          Ability to calculate arrears in case promotion is made with retrospective    C
                          effect
HRM/F/PR/PRM/061          Ability to support salary fitment on promotion. The fitment made should      C
                          automatically reflect in payroll
HRM/F/PR/PRM/062          Ability to update salary details on promotion, Succession Planning           C
                          (Integrate with Promotion Module & Succession Planning)
Sub Process               Support for allowances, reimbursements, loans etc.
HRM/F/PR/ARL/001          Ability to support encashment of Leave, Tours and travel and also on         C
                          retirement with consequent tax adjustments


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 223 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/PR/ARL/002          Ability to release of festival advance and other advances (user defined)       C
                          against salary
HRM/F/PR/ARL/003          Ability to Employee-wise recovery position, recovery list and outstanding      C
                          balances list - month-wise or as user defined
HRM/F/PR/ARL/004          Ability for payment of medical reimbursement, allowances, recovery and         C
                          taxation (if any) thereon
HRM/F/PR/ARL/005          Ability to support Recovery of club/ union contributions                       C

HRM/F/PR/ARL/006          Ability for provision of Housing loan or any other loan component to be        C
                          adjusted against the employee salary
HRM/F/PR/ARL/007          Ability to support payment of educational allowance, transfer allowances       C
                          and any other user defined allowances
HRM/F/PR/ARL/008          Ability to support recovery of all other types of loans with reports like      C
                          recoveries made, overdue list etc.
HRM/F/PR/ARL/009          Ability to support calculation of incremental arrears with consequent tax      C
                          adjustments
HRM/F/PR/ARL/010          Ability to support payment of salary arrears as per the industry level         C
                          settlements with tax adjustments. Also support payment of arrears
                          calculated in user defined installments or in lump sum
HRM/F/PR/ARL/011          Ability to define loans and its various characteristics such as periodicity,   C
                          interest rate, ceilings details etc.
HRM/F/PR/ARL/012          Ability to attach loan sanctioning rules to every loan type                    C

HRM/F/PR/ARL/013          Ability to allow payroll to deduct the amount due from an employee (in         C
                          case of loans/advances etc.)
Sub Process               Personal Taxation
HRM/F/PR/PT/001           Ability to Define tax rules to determine employees tax liability as per        C
                          changes in statutory legislation for actual tax liability of employee
HRM/F/PR/PT/002           Ability to capture employee asset details such as various land holdings,       C
                          investments in shares, any bank deposits and various sources of income
HRM/F/PR/PT/003           Ability to provide investment declaration form in electronic format. The       C
                          employee will be required to fill and submit the form electronically so as
                          to automatically updation of salary record and tax calculation by the
                          system


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 224 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
HRM/F/PR/PT/004           Ability to ensure support for major statutory reports / certificates of taxes   C
                          in the user defined format
Sub Process               Deductions
HRM/F/PR/DDC/001          Ability to establish deduction limits for each deduction based on various       C
                          parameters like: Employee, Job Classification, Company, Benefit plan,
                          Salary
HRM/F/PR/DDC/002          Ability to make deductions effective: In the current period, In any pay         C
                          period or periods selected, In any user-defined frequency selected,
                          Between user-defined start and stop dates, Until an user defined limit is
                          reached
HRM/F/PR/DDC/003          Ability to have Start and stop dates for deductions should be maintained:       C
                          On the Employee Master file, On employee level
HRM/F/PR/DDC/004          Ability to reverse deduction to be included in next pay check if incorrectly    C
                          withheld / Option with user
HRM/F/PR/DDC/005          Ability to determine deduction amounts by: Amount of earnings, Percent          C
                          of earnings, Number of hours
HRM/F/PR/DDC/006          Ability to prioritize deductions: Using the deduction code, Using a             C
                          separate priority number
HRM/F/PR/DDC/007          Ability to be prompted by system when employee status changes to                C
                          leave to determine how deductions will be paid while on leave: take
                          when return lump sum
HRM/F/PR/DDC/008          Ability to apply or stop various deductions based on employee status            C
                          changes
Sub Process               Pay slip Run
HRM/F/PR/PSR/001          Ability to provide for online ad-hoc calculation of employees pay slip /        C
                          salary amount
HRM/F/PR/PSR/002          Ability to perform on-line calculation of pay and benefits for terminated       C
                          employee based upon termination date
HRM/F/PR/PSR/003          Ability to evaluate different scenarios for change in pay-roll structures       C

HRM/F/PR/PSR/004          Ability to provide an impact analysis tool for analysis of impact of revision   C
                          of any / all components like pay, allowances, deductions etc.
HRM/F/PR/PSR/005          Ability to display the status of the Payroll calculations                       C




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 225 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/PR/PSR/006          Ability to run Payroll multiple times before finalization to ensure accurate   C
                          pay computation
HRM/F/PR/PSR/007          Ability to post the amount of salary paid for each element of pay for an       C
                          employee, based on the relevant GL account code and employee cost
                          centre information to General Ledger. Financial postings include:
                          Element, Amount, GL Account, Cost Centre
HRM/F/PR/PSR/008          Ability to Post salary payment advice including multiple payment               C
                          methods such as bank, cash and cheque to General Ledger
HRM/F/PR/PSR/009          Ability to generate pay slip with following detail: Taxable and non-taxable    C
                          components in separate columns, Tax till date, Calculated, Recovered,
                          Projected, Loan balances and no. of installments deducted / left,
                          Provident fund opening balance, interest till date, closing balance etc.
Sub Process               PF & Terminal Benefit Management
HRM/F/PR/PFTB/001         Ability to support pooling the monthly contribution of PF in to the online     C
                          PF management system
HRM/F/PR/PFTB/002         Ability to pre-define PF rate (both for employee and Purchaser                 C
                          contribution)
HRM/F/PR/PFTB/003         Allows differentiation of employees (e.g. PF not deductible based on           C
                          eligibility criteria)
HRM/F/PR/PFTB/004         Ability to Support PF settlement process including generation of               C
                          settlement sheets and relevant vouchers for accounting
HRM/F/PR/PFTB/005         Ability to support calculation of periodic interest and crediting the amount   C
                          to the accounts
HRM/F/PR/PFTB/006         Ability to perform PF application processing, loan sanctioning, loan           C
                          disbursement, modification of loan installments, loan short closure,
                          recovery through payroll, final settlement during closing/transfer for
                          different type of PF loans (support linkage with loans against PF)
HRM/F/PR/PFTB/007         Ability to deduct loan installments (& separately track deductions, loan       C
                          balance etc)
HRM/F/PR/PFTB/008         Ability to have facility to Credit sanctioned PF loan / withdrawal amount      C
                          directly to their respective accounts through CBS
HRM/F/PR/PFTB/009         Ability to Generate all types of MIS reports as per request of Bank (like      C
                          PF ledger, PF loan ledger, Pension rule, PF rule, Gratuity rule (online)
                          etc.)



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 226 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/PR/PFTB/010         Ability to maintain nominee details and payment to nominee in case of          C
                          death of an employee (Integrate with Employee Master)
HRM/F/PR/PFTB/011         Ability to provide PF Returns and other statutory forms                        C

HRM/F/PR/PFTB/012         Ability to adjust PF deductions (& other allowances) between lending           C
                          company and WBSETCL (applicable for employees on deputation)
HRM/F/PR/PFTB/013         System should generate all types of reports/registers related to PF            C
                          management
HRM/F/PR/PFTB/014         Ability to allow multiple user-defined messages to be printed on Cheques       C

HRM/F/PR/PFTB/015         Ability to prepare statutory dues statement details & bank clearance           C
                          month wise as per statutory scheme and remittance activity to the
                          designated bank account
HRM/F/PR/PFTB/016         Ability to prepare statutory returns as to be limited with payroll and trust   C
                          management functions monthly, yearly and regular employee wise
                          including other class of employees.
HRM/F/PR/PFTB/017         Ability to generate various information as to be required time to time by      C
                          the statutory authority relating to PF settlement, PF loan, trustee activity
                          information, statutory pension information and information as pertaining
                          to contractual employees, etc
HRM/F/PR/PFTB/018         Ability to process the statutory pension cases at the time of                  C
                          retirement/death/resignation/transfer
HRM/F/PR/PFTB/019         Ability to generate various information as required by the statutory           C
                          authority from time to time regarding awarding contract to the contractors
                          with job details , payroll information, compliance to statutory authority in
                          respect of contractors' employees, etc.
Sub Process               Investment of Gratuity Management
HRM/F/PR/GM/001           Ability to perform gratuity calculation, provision & accounting employee-      C
                          wise as per user defined rules
HRM/F/PR/GM/002           Ability to perform forfeiture of Gratuity in case of dismissals etc.           C

HRM/F/PR/GM/003           Ability to generate gratuity payment cheques                                   C

HRM/F/PR/GM/004           Ability to maintain nominee details and payment to nominee in case of          C
                          death of an employee


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 227 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/F/PR/GM/005           Ability to generate all types of reports/registers related to Gratuity        C
                          management
Sub Process               Pension Management
HRM/F/PR/PNM/001          Ability to have multiple pension schemes so that company's Pension            C
                          scheme available in public sector can be incorporated
HRM/F/PR/PNM/002          Ability to intimate the employees three months before their retirement        C
                          about their PF subscription, PF Loan, Gratuity and Pension claim forms
                          etc.
HRM/F/PR/PNM/003          Ability to maintain nominee details to facilitate pension processing          C

HRM/F/PR/PNM/004          Ability to support pension disbursement and support multiple payment          C
                          modes for pension
HRM/F/PR/PNM/005          Ability to calculate family pension and payment                               C

HRM/F/PR/PNM/006          Ability to support all related accounting procedures including generation     C
                          of vouchers and related reports
HRM/F/PR/PNM/007          Ability to perform Income tax calculation and deduction for pension           C
                          payment as per Government of West Bengal guidelines
Sub Process               Deputation
HRM/F/PR/DEP/001          Ability to handle employees joining and going out on deputation / LIEN        C
                          along with details like: Leave salary contribution, Pension, PF,etc.,
                          Economic rehabilitation with nomination & other details
Reporting
Requirements for
Payroll Module

HRM/R/PR001               Ability to generate reports on list of employees based on pay scales          C
HRM/R/PR002               Ability to have provision for generating ad-hoc payroll reports & provision   C
                          for generating user defined reports
HRM/R/PR003               Ability to generate reports on list of employees for whom system notified     C
                          error in payroll run
HRM/R/PR004               Ability to generate reports about percentage of salary increments by          E
                          employee, by Area Office, by certain jobs family within all Area Offices
HRM/R/PR005               Ability to produce reports on employee cost by employee/Organization          E
                          unit/Job family, etc.

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 228 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/R/PR006               There should be a report generated before posting of salaries at month        C
                          end. This would ensure that the system allows checking of data prior to
                          posting
Core Process              Employee Status Change
Sub Process               Transfers (Deputation/Job Rotation)
HRM/F/ESC/TRF/001         Ability to automate Transfer process                                          C

HRM/F/ESC/TRF/002         Ability to record Transfer Policy & Procedure                                 C

HRM/F/ESC/TRF/003         Ability to prepare Transfer list (integrate with Recruitment Module for       C
                          Vacancy List) based on the user defined criteria - e.g. employees who
                          completed 3 years in one location/department etc.
HRM/F/ESC/TRF/004         Ability to generate transfer orders                                           C

HRM/F/ESC/TRF/005         Ability to record the transfer orders cancelled, approved or deferred         C

HRM/F/ESC/TRF/006         Ability to request transfers by employees (subject to minimum eligibility     E
                          criteria specified in transfer policy) and approve/reject transfer requests
                          of employees (Integrate with ESS Module)
HRM/F/ESC/TRF/007         Ability to process NDC, obtain clearance from other                           C
                          departments/sections and issue the same
HRM/F/ESC/TRF/008         Ability to capture details of officers on deputation to outside agencies/or   C
                          deputation to WBSETCL
HRM/F/ESC/TRF/009         Ability to generate lists of transfer requests/recommendations received       C
                          to be reviewed by the Competent Authority for deciding on transfers
                          with/without promotions. The office may also transfer an employee
                          without any request/recommendation as per the Transfer Policy
HRM/F/ESC/TRF/010         Ability to integrate with list of workmen exempted from transfer for being    C
                          medically incapacitated, being office bearers of recognized unions and
                          association
HRM/F/ESC/TRF/011         Ability to integrate with compensation and benefit module                     E

HRM/F/ESC/TRF/012         Ability to update new designation, change of cadre/class, salary details      C
                          etc. in Transfer Database (Integrate with OM & Employee Master Data
                          Module)


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 229 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                            Priority   SUP   CST   BLT   Module   Sub-
                                                                                                             (C/E/D)                               Module
HRM/F/ESC/TRF/013         Ability to maintain complete history of employee transfers since                   C
                          recruitment (Integrate with Employee Master, Promotion Module)
Reporting
Requirements
HRM/R/ESC/TRF/001         Ability to generate report on transfer history/past services ( integrate with      C
                          medical history - Employee Service Master)
HRM/R/ESC/TRF/002         Ability to generate reports on count of employees transferred in a                 C
                          specified period
HRM/R/ESC/TRF/003         Ability to generate reports on total pending, approved/rejected cases of           C
                          transfer
HRM/R/ESC/TRF/004         Ability to generate report for employees in difficult area/terrain beyond a        C
                          specified time
HRM/R/ESC/TRF/005         Ability to generate reports on status of officers/staff whether released or        C
                          not released or whether joined/not joined ( along with dates) as per
                          transfers/promotion orders as on particular date or cross section of time
                          is available readily from this system
Sub Process               Promotion
HRM/F/ESC/PM/001          Ability to automate CPS/APS processes                                              C

HRM/F/ESC/PM/002          Ability to implement Company’s Career path for various cadres, streams,            C
                          grades and scales as well as special schemes like Assured Promotion
                          Scheme, Fast Track Promotion Scheme etc.
HRM/F/ESC/PM/003          Ability to define rules for promotion eligibility in terms of tenure, seniority,   C
                          residual service, performance, achievements, disciplinary actions, low
                          medical category, etc.
HRM/F/ESC/PM/004          Ability to enforce relaxations in eligibility norms to reserved category           C
                          candidates, allocating certain percentage of vacancies for these
                          categories
HRM/F/ESC/PM/005          Ability to define grade advancements within a channel                              C
                          (seniority/merit/time based)
HRM/F/ESC/PM/006          Ability to carry out the entire promotion process through work flows               C
                          including on-line preparation/printing of Promotion Appraisal Forms/
                          Booklet recording of Recommending Authorities Comments/generation
                          of scores/status regarding pending vigilance cases
HRM/F/ESC/PM/007          Ability to process cases suitable or unsuitable for promotion as well as           C
                          pending cases if any based on performance, in interview and other

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 230 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
                          parameters. ( Linkage with other modules)

HRM/F/ESC/PM/008          Ability to generate single page bio-data report for each employee due for      C
                          promotion (promotion calendar to be made user definable)
HRM/F/ESC/PM/009          Ability to allow promotion only on reporting at new place in case of officer   C
                          getting transferred on promotion and generate periodical detailed report
                          on non- reporting
HRM/F/ESC/PM/010          Ability to upload Promotion List and print Promotion Letters of                C
                          candidates found suitable for promotion (Integrate with Recruitment
                          Module for Vacancy List and Integrate with PMS Module for annual
                          performance appraisal ratings)
HRM/F/ESC/PM/011          Ability to issue order of promotion under Clause 5.5 of APS/CPS                C

HRM/F/ESC/PM/012          Ability to arrive at the surplus and vacant positions (Integrate with          C
                          Manpower Planning Module)
HRM/F/ESC/PM/013          Ability to record request for transfer through employee self service and       E
                          indicate appropriately at the time of transfer exercise. Record of such
                          request wherever acceded to be maintained (Integrate with ESS)
HRM/F/ESC/PM/014          Ability to notify to MR/IR (Employee Services Department) on their email       C
                          addresses/SMS about the employees to be promoted as per APS
HRM/F/ESC/PM/015          Ability to notify to Promotion Department on their email addresses about       C
                          the employees to be promoted as per APS.
HRM/F/ESC/PM/016          Ability to record interview ratings of employee short listed for promotion     C

HRM/F/ESC/PM/017          Ability to handle Back Dated promotions with respect to Promotion Policy       C

HRM/F/ESC/PM/018          Ability to approve promotion list by appropriate ordering/approving            C
                          authority (Integrate with ESS Module)
HRM/F/ESC/PM/019          Ability to enforce deferred dates of promotions under CPS due to               C
                          punishment imposed
HRM/F/ESC/PM/020          Ability to update new designation, change of cadre/class, salary details       C
                          etc. in Promotion Database (Integrate with OM & Employee Master Data
                          Module)
HRM/F/ESC/PM/021          Ability to generate Promotion Orders                                           C



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 231 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                           Priority   SUP   CST   BLT   Module   Sub-
                                                                                                            (C/E/D)                               Module
HRM/F/ESC/PM/022          Ability to record the promotion orders cancelled, approved or deferred            C

HRM/F/ESC/PM/023          Ability to give input to Payroll Administrator to update salary details on        C
                          promotion as per the Promotion Database (Integrate with Payroll
                          Module)
HRM/F/ESC/PM/024          Ability to draw a competency matrix in the system and define the                  C
                          competencies /skills/roles/responsibilities required at each level/position
                          for the purpose of promotion (included in Competency Management
                          also)
HRM/F/ESC/PM/025          Ability to intimate the outcome of various stages of promotion (interview,        C
                          first shortlist etc.) to the employees through ESS Module
HRM/F/ESC/PM/026          Ability to redefine the promotion process on change of policy                     C

HRM/F/ESC/PM/027          Ability to record transfer option of an employee at the time of promotion         C
                          and generate reports for the management for making transfers on
                          promotion (Integrate with Transfer Module)
HRM/F/ESC/PM/028          Ability to maintain complete history of employee transfers since                  C
                          recruitment (Integrate with ESS, Employee Master)
Reporting
Requirements
Req. Id                   Requirement Description
HRM/R/ESC/PM/001          Ability to generate a list of eligible candidates for promotion of different      C
                          grades and streams in consideration of period spent under suspension ,
                          extra ordinary leave without pay etc
HRM/R/ESC/PM/002          Ability to generate list of pending cases with requirement of particulars         C

HRM/R/ESC/PM/003          Ability to generate reports on status of officers/staff whether released or       C
                          not released or whether joined/not joined ( along with dates) as per
                          transfers/promotion orders as on particular date or cross section of time
                          is available readily from this system
HRM/R/ESC/PM/004          Ability to generate seniority list of all officers and staff ( with particulars   C
                          like dob, doj, qualifications) on any date/time
HRM/R/ESC/PM/005          Ability to provide reports on total employees promoted during specific            C
                          period, category wise, unit wise, designation wise (all details)
HRM/R/ESC/PM/006          Ability to provide reports on employees not selected for promotion or             C
                          cases deferred or pending or dropped with reasons

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 232 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
Core Process              Training & Development (T&D)
HRM/F/TD/001              Provision to define training - short-term, long-term, trainable and non         C
                          trainable training needs and Provision to capture ad-hoc courses offered
                          by various entities
HRM/F/TD/002              Ability to design selection criteria for various in-house/ external trainings   C
                          especially higher studies
HRM/F/TD/003              Grading training institutions (external) by the training dept. professionals    C
HRM/F/TD/004              Ability to provide training feedback by the employee supervisor 6 months        C
                          post training for training effectiveness
HRM/F/TD/005              Ability to capture Training Policy and customize process to update/edit         C
                          the policy
HRM/F/TD/006              Ability to issue letter of permission for undergoing higher studies             C
HRM/F/TD/007              Ability to issue orders granting higher studies without pay                     C
HRM/F/TD/008              Ability to issue permission for acting as examiner/faculty member/guest         C
                          lecturer in different technical/management institutes
HRM/F/TD/009              Ability to capture Training needs of various classes of employees               C
                          through PMS Form (Integrate with PMS Module)
HRM/F/TD/010              Ability to capture Training needs of employees met/not met during the           C
                          quarter/year
HRM/F/TD/011              Ability to formulate and update Annual Training Calendar with list of           C
                          Training Programmes, Batch size, target group etc.
HRM/F/TD/012              Ability to provide input to Finance & Accounts Module for payment to            C
                          Trainers/Institutes
HRM/F/TD/013              Ability to update list of Trainers/Institutes for various training              C
                          programmes
HRM/F/TD/014              Ability to record participant's attendance in training programmes and           C
                          employees nominated but did not attend a training programme
HRM/F/TD/015              Ability to notify HoD/employees about the nomination for training               C
                          programme
HRM/F/TD/016              Ability to define and print training nomination letters to be sent to           C
                          employees for invitation
HRM/F/TD/017              Ability to customize training feedback form, effectiveness form and             C
                          training nomination letters
HRM/F/TD/018              Ability to manually update training feedback provided by participants in        C
                          the online feedback form
HRM/F/TD/019              Ability to analyze training feedback                                            C

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 233 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
HRM/F/TD/020              Ability to seek nomination from employees/HoD for training programmes           C
                          not included in Training Calendar
HRM/F/TD/021              Ability to capture Training facilities available within the organization        C
HRM/F/TD/022              Ability to book training rooms by departments for specific training             C
                          programmes
HRM/F/TD/023              Ability to capture course content of all training programmes along with         C
                          list of Target group, batch size
HRM/F/TD/024              Ability to support the process of Induction Training for new recruitees by      C
                          integrating with the recruitment module
HRM/F/TD/025              Ability to maintain topic/subject-wise database of internal & external          C
                          faculty, number and details of courses conducted by them quarterly, half-
                          yearly, yearly and cumulative
HRM/F/TD/026              Ability to capture external employees of other organizations trained            C
HRM/F/TD/027              Ability to maintain training budget (for each category of training) - cost of   C
                          training - actual expenses. Link the TA/DA/Hotel expenses payment
                          records to find out total cost of training. (The TA bill passing system
                          should be linked to the Training system to ensure feedbacks)
HRM/F/TD/028              Ability to maintain data for internal training exam and certification           C
                          obtained by staff
HRM/F/TD/029              Ability to maintain data on external certifications obtained by the staff       C
HRM/F/TD/030              Ability to have online registration, cancellation, reminder, and                C
                          confirmation of training classes
HRM/F/TD/031              Ability to upload external brochures or training programme received from        C
                          external institutes
HRM/F/TD/032              Define the competency inventory for unique roles in the organization            C
                          across all classes
HRM/F/TD/033              Ability to raise Requisition / Purchase Orders (PO) for clearing                C
                          professional fees of Trainers/Institutes/Stationery/Photocopy of training
                          course content/material etc.
HRM/F/TD/034              Ability to monitor Planned Training against actual training conducted           C
                          based on user defined parameters such as number of trainings, budget,
                          participants etc.
HRM/F/TD/035              Ability to maintain training database with full training history of all         C
                          employees
HRM/F/TD/036              Ability to raise requests for guest house booking for guests & other field      C
                          employees nominated for training (Integrate with ESS & Guest House

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 234 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                            Priority   SUP   CST   BLT   Module   Sub-
                                                                                                             (C/E/D)                               Module
                          Module)

HRM/F/TD/037              Ability to view status of requests for guest house booking for guests &            C
                          other field employees nominated for training (Integrate with ESS)
HRM/F/TD/038              Ability to provide details of vocational training and GoI (apprenticeship) -       C
                          only period of training, name and age/CSR training ( integrate with
                          payroll and recruitment module)
Reporting
Requirements
HRM/R/TD/001              Ability to produce individual and departmental training reports                    C
HRM/R/TD/002              Ability to provide report with the participant list and total training hours for   C
                          each employee during specific period
HRM/R/TD/003              Ability to provide reports on Training Needs not specified by employees            C
                          in PMAS Form
HRM/R/TD/004              Ability to support the Cost benefit analysis for External training institutes      C
                          or individual trainer
HRM/R/TD/005              Ability to calculate total Training Cost in a year against the T&D Budget          C
HRM/R/TD/006              Ability to provide reports on training programmes nominated for but not            C
                          attended during employment (reasons for not attending)
HRM/R/TD/007              Ability to provide reports on vocational training and GoI (apprenticeship)         C
                          training ( integrate with payroll and recruitment module)
Core Process              Compensation & Benefits
HRM/F/CB/001              Ability to maintain the compensation and benefits policies of the                  C
                          organization
HRM/F/CB/002              Ability to perform Income Tax calculation                                          C
HRM/F/CB/003              Ability to calculate compensation and benefit details (Pay Slip) of each           C
                          employees
HRM/F/CB/004              Ability to issue orders granting Band Pay: PB-5 under SSLS scheme                  C
HRM/F/CB/005              Ability to issue orders granting annual increments                                 C
HRM/F/CB/006              Ability to approve loans and advances of employees (by appropriate                 C
                          authority)
HRM/F/CB/007              Ability to Check Loan Balances (Integrate with Payroll Module)                     C
HRM/F/CB/008              Ability to handle making online application for sanction of LTC/HTC/other          C
                          entitlements through ESS and approval through workflow
HRM/F/CB/009              Ability to process application for medical advance, HTC/LTC                        C

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 235 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
                          reimbursements
HRM/F/CB/010              Ability to approve general claims and expenses through the system            C
HRM/F/CB/011              Ability to track loan requests made by employees and send reminders,         C
                          Feedback & Grievances
HRM/F/CB/012              Ability to track and record all compensation payment made towards            E
                          accident related cases under Workmen Compensation Act of 1923
HRM/F/CB/013              Ability to show details on all aspects, place of accident (office), cause,   E
                          report on how the accident happened, witnesses, name of investigation
                          officer, and other officers involved in the process at the field,
                          investigation details and determination of compensation amount
Reporting
Requirements
Req. Id                   Requirement Description
HRM/R/CB/001              Ability to provide report on past salary slips & income tax statements       C
HRM/R/CB/002              Ability to provide report on expense requests                                C
                          approved/claimed/rejected/paid
HRM/R/CB/003              Ability to provide report on month-wise/year-wise accident compensation      E
                          sanctioned and all details related to it
HRM/R/CB/004              Ability to provide report on month-wise insurance premium payment            C
                          receipt
Core Process              Performance Management & Appraisal System (PMAS)
HRM/F/PMAS/001            Ability to automate the process of PMAS                                      C

HRM/F/PMAS/002            Ability to generate marks on attendance                                      C

HRM/F/PMAS/003            Ability to capture PMAS Policy and customize process to update/edit the      C
                          policy
HRM/F/PMAS/004            Ability to define the structure of appraisal process (each stage of PMAS)    C

HRM/F/PMAS/005            Ability to define the various stakeholders in PMAS (Integrate with           C
                          Employee Master)
HRM/F/PMAS/006            Ability to define Performance Rating Scale                                   C

HRM/F/PMAS/007            Ability to help employees select approving authority for PMAS (Integrate     C
                          with OM & Employee Master)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 236 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
HRM/F/PMAS/008            Ability to define the performance appraisal form                             C

HRM/F/PMAS/009            Ability to notify/send reminders controlling officer, PMAS coordinating      C
                          officer & Director (HR&A) on PMS process deadlines
HRM/F/PMAS/010            Ability to initiate target setting by employee                               C

HRM/F/PMAS/011            Ability to approve target setting by employee's senior officer               C

HRM/F/PMAS/012            Ability to initiate mid year appraisal by employees and record any           C
                          changes in Targets
HRM/F/PMAS/013            Ability to review mid-year performance of employees by employee's            C
                          senior and record his feedback and performance ratings
HRM/F/PMAS/014            Ability to set year-end targets by employees                                 C

HRM/F/PMAS/015            Ability to approve year-end targets by employee's senior                     C

HRM/F/PMAS/016            Ability to initiate year-end target setting by employees                     C

HRM/F/PMAS/017            Ability to review year-end performance of employees by employee's            C
                          senior and record his feedback and performance ratings
HRM/F/PMAS/018            Ability to compute annual performance ratings of employees                   C
                          automatically based on mid-year and year-end performance ratings
HRM/F/PMAS/019            Ability to review completion of target setting, mid-year review and year-    C
                          end review by PMAS Coordinating Officer
HRM/F/PMAS/020            Ability to define self-assessment form                                       E

HRM/F/PMAS/021            Ability to fill Training Needs in the appraisal form by employees            C

HRM/F/PMAS/022            Ability to approve Training Needs of employees                               C

HRM/F/PMAS/023            Ability to provide input to other Personnel Decisions such as Promotion      C
                          Module, Succession Planning Module, T&D Module, Performance
                          Linked Incentive, Job Rotations
HRM/F/PMAS/024            Ability to capture PMAS Guidelines (Employee's guide and Evaluator's         C
                          guide)

West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 237 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/F/PMAS/025            Design PMAS database to capture annual performance ratings of                 C
                          employees of all classes
HRM/F/PMAS/026            Ability to record annual performance ratings of employees in PMS              C
                          Database
HRM/F/PMAS/027            Ability to maintain appraisal records and ratings of employees for all        C
                          appraisal years
HRM/F/PMAS/028            Ability to route the Appraisal form / Evaluation sheet through the            C
                          respective levels for each of the employees
HRM/F/PMAS/029            Ability to group employees based on categories of performance                 C
                          appraisal ratings
HRM/F/PMAS/030            Ability to generate memo letters / mails /SMS workflows for the               C
                          employee in case of unsatisfactory performance
HRM/F/PMAS/031            Ability to review and expunge the adverse ratings of employees                C

HRM/F/PMAS/032            Ability to scan appraisal documents manually filled by employees (on          C
                          field etc.)
HRM/F/PMAS/033            Ability to automatically generate if PAR/declaration of assets are not        C
                          received by the appropriate department
Reporting
Requirements
HRM/R/PMAS/001            Ability to generate report on employee ratings in the last three years        C

HRM/R/PMAS/002            Ability to provide reports on count/list of total employees completing the    C
                          target setting, mid-year and year-end appraisal
HRM/R/PMAS/003            Ability to provide reports on count/list of total employees for whom target   C
                          setting, mid-year review and year-end review has been
                          completed/pending
HRM/R/PMAS/004            Ability to provide reports on count/list of employees based on categories     C
                          of performance appraisal ratings
HRM/R/PMAS/005            Ability to generate reports for vigilance clearance and detailed status of    C
                          vigilance proceedings as well as submission of declaration of assets
HRM/R/PMAS/006            Ability of generate performance reports and detailed status                   C

HRM/R/PMAS/007            Ability to provide reports of special PARs and detailed status for the        C
                          probation period

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 238 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
Core Process              Succession Planning (SP)
HRM/F/SP/001              Ability to automate the process of Succession Planning                       C
HRM/F/SP/002              Ability to capture SP Policy and process to update/edit the policy           C
HRM/F/SP/003              Ability to record and maintain various career options/paths available to     C
                          employees in the organization
HRM/F/SP/004              Ability to define Vacancy and Talent Database (Integrate with                C
                          Recruitment Module)
HRM/F/SP/005              Ability to define the Talent Assessment Database Form for each               C
                          position/vacancy to capture the details of vacancy, eligibility criteria &
                          evaluation criteria
HRM/F/SP/006              Ability to identify key positions (employees who are retiring in a span of   C
                          next 3 years) to formulate the vacancy list (Integrate with Employee
                          Master Data Module)
HRM/F/SP/007              Ability to define the eligibility criteria (Age, PMAS Rating, Attendance     C
                          Records, Vigilance Records) for employees to be included in Talent
                          Database (Integrate with PMAS, Time Management Module)
HRM/F/SP/008              Ability to define the list of employees eligible for the Talent Assessment   C
                          Process and capture their professional experience details, age,
                          department, location, past PMAS rating of 8 years (Integrate with
                          Employee Master Data Module, PMAS Module)
HRM/F/SP/009              Ability to provide list of employees short listed for Talent Evaluation      C
                          Process
HRM/F/SP/010              Ability to update Interview Assessment Sheet Format including the rating     C
                          scale
HRM/F/SP/011              Ability to update list of Interviewing Authority for each function           C
HRM/F/SP/012              Ability to inform short listed employees and Interviewing authority for      D
                          date, time and venue for conducting interviews of short listed employees
HRM/F/SP/013              Ability to update list of questions for interview                            C
HRM/F/SP/014              Ability to update interview ratings of employees in Talent Assessment        C
                          Database under Evaluation Criteria
HRM/F/SP/015              Ability to update list of top 3 successors for each positions in Vacancy     C
                          and Talent Database
HRM/F/SP/016              Ability to define Individual Development Plan (IDP) Database and form        C
                          for IDP of successors
HRM/F/SP/017              Ability to send the IDP to PMAS for finalize IDP of successors               C
HRM/F/SP/018              Ability to update the status of IDP completion in IDP Database               C

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 239 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                      (C/E/D)                               Module
HRM/F/SP/019              Ability to update list of Successors of last years                          C
HRM/F/SP/020              Ability to notify administrator to update successor details after           C
                          deployment in OM Module (Integrate with OM Module)
HRM/F/SP/021              Ability to record history of succession planning process of all years       C
Reporting
Requirements
HRM/R/SP/001              Ability to provide reports on list of employees due for retirement in a     C
                          span of 3 years
HRM/R/SP/002              Ability to provide reports on number and details of Vacancies (Integrate    C
                          with Recruitment Module)
HRM/R/SP/003              Ability to provide reports of employees eligible/rejected for Talent        C
                          Assessment Process
HRM/R/SP/004              Ability to provide reports of employees short listed/rejected for Talent    C
                          Evaluation Process
HRM/R/SP/005              Ability to provide reports of top 3 successors for each position            C
HRM/R/SP/006              Ability to provide reports on employees undergoing/completed IDP            C
HRM/R/SP/007              Ability to provide reports on assessment rating of interviewed employees    C
HRM/R/SP/008              Ability to provide reports on employees participated/selected/rejected in   C
                          succession planning process
Core Process              Staffing
Sub Process               Manpower Planning
HRM/F/ST/MP/001           Capability to automate manpower requirement/planning based on               C
                          competencies, skills, experience, qualification and other criteria
HRM/F/ST/MP/002           Capability to make provisions for direct employment/ promotion/             C
                          recruitment to specialist categories/part time or contractual employees
HRM/F/ST/MP/003           Capability to project cadre-wise/grade-wise manpower requirements for       C
                          a specified period based on data relating to new upcoming
                          units/resignations/dismissals/future retirement etc.
HRM/F/ST/MP/004           Capability to analyze the unit-wise, cadre-wise, grade-wise resources       C
                          available and required and do a gap analysis with specific time frame
HRM/F/ST/MP/005           Facility to create new posts or modify existing posts through appropriate   C
                          approval
HRM/F/ST/MP/006           Capability to issue alerts before any position falling vacant due to        C
                          retirement/term of temporary or contractual employee getting over



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 240 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/F/ST/MP/007           Capability to generate a consolidated manpower plan (Department-              C
                          wise/Section-wise/Unit-wise) for approval through work-flow
                          management system
HRM/F/ST/MP/008           Capability to identify critical posts (by function)                           C

HRM/F/ST/MP/009           Capability to integrate with the recruitment/promotion module for filling     C
                          up of vacancies
Sub Process               Recruitment
HRM/F/ST/REC/001          facility to include the entire process of recruitment in the system           C
                          including the budget involved in it. It may also include other new areas
HRM/F/ST/REC/002          Facility to define positions for internal or external recruitment (define     C
                          vacancies based on sanctioned strength and existing employee strength
                          for each department/unit/section etc)
HRM/F/ST/REC/003          Facility to define the requirements for recruitment of deceased               C
                          dependents
HRM/F/ST/REC/004          Facility to record the details of the applicants of deceased dependents       C

HRM/F/ST/REC/005          Facility to furnish the list of applicants of deceased dependents found       C
                          eligible for being called for interview/selection
HRM/F/ST/REC/006          Facility to carry out recruitment for different grade/rank of employees and   C
                          Part time employees
HRM/F/ST/REC/007          Facility to record the time taken to assess the financial condition of the    C
                          deceased dependent applicants and accordingly take decisions on the
                          eligibility of the application
HRM/F/ST/REC/008          Support vacancy and post based roster system for recruitment                  C

HRM/F/ST/REC/009          Facility to define the specifications of the vacancy in terms of              C
                          qualifications, work experience, location considerations,
                          skills/competencies required, additional certifications / professional
                          qualifications, etc. ( T& D module - integrate)
HRM/F/ST/REC/010          Facility to derive competencies automatically from the job or position        C
                          competency requirements into vacancy competency requirements
HRM/F/ST/REC/011          Facility for managing recruitment for special categories requiring            C
                          relaxation in norms



West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 241 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
HRM/F/ST/REC/012          Facility to draw recruitment schedule in accordance with the requirement        C
                          plan
HRM/F/ST/REC/013          Facility to indicate that an applicant has applied for the post through         C
                          another hiring process within the organization
HRM/F/ST/REC/014          Facility for generating advertisement for recruitment for internal / external   C
                          candidates for publication on HRMS portal, Media and websites
HRM/F/ST/REC/015          Support provision for approval of advertisement from Competent                  C
                          Authority
HRM/F/ST/REC/016          Linkage to resumes received from the extranet (careers page on                  C
                          websites or homepages on external job sites)
HRM/F/ST/REC/017          Ability to import resumes from external job sites into the resume               C
                          database
HRM/F/ST/REC/018          Facility to receive on-line responses                                           C

HRM/F/ST/REC/019          Facility to attach documents / credentials in soft form as a part of the        C
                          application or at any other time as decided by the institution
HRM/F/ST/REC/020          Facility to auto generate unique identity number for each new applicant         C

HRM/F/ST/REC/021          Facility to create workflow for approval of application through various         C
                          levels
HRM/F/ST/REC/022          Facility to capture details of the Recruitment Policy and to alert users if     C
                          there is any violation of the policy
HRM/F/ST/REC/023          Facility to route recruitments through various levels of approvals and          C
                          review. Audit trails of the entire approval process should be available
HRM/F/ST/REC/024          Facility to report generation for all the above functionalities with a          C
                          provision for dynamic querying
HRM/F/ST/REC/025          Ability to re-induct a person into the organisation after a gap in service (    D
                          Integrate with employee master)
Sub Process               Selection
HRM/F/ST/SEC/001          Facility to design tests to be conducted in written or online modes             C

HRM/F/ST/SEC/002          Facility for generation of call letters for written test/interview with         C
                          allocation of Roll numbers (same as unique identity numbers allocated
                          during recruitment phase) and venue. Should support manual
                          intervention in changing venue/centre subsequently.

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 242 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/ST/SEC/003          Facility to create a competency framework (matrix) for various                 C
                          competency types (functional/ behavioral/ leadership) with desired
                          proficiency levels for each position/grade
HRM/F/ST/SEC/004          Facility to create various competencies and categories into various            C
                          competency types viz. Ability, Skill, Knowledge, etc.
HRM/F/ST/SEC/005          Facility to maintain various types of tests and maintain a                     C
                          question/answer database of each type of test (functional, psychometric,
                          analytical etc.) to be administered as part of the selection process
HRM/F/ST/SEC/006          Facility to define the evaluation criteria and generation of results post-     C
                          evaluation
HRM/F/ST/SEC/007          Ability to track interview results / Applicant's progression                   C

HRM/F/ST/SEC/008          Generation of merit list of candidates on user configurable criteria such      C
                          as category-wise, centre-wise, alphabetically, roll no.-wise, score-wise
                          etc.
HRM/F/ST/SEC/009          Ability to record payments made to the panel                                   C
                          members/invigilators/candidates etc.
HRM/F/ST/SEC/010          Capability to maintain details of the candidates resorting to unfair means     C

HRM/F/ST/SEC/011          Provision to record comments of interviewers at various levels of              C
                          interviews
Sub Process               Hiring
HRM/F/ST/HIR/001          Generation of system driven regret letters and/or offer / appointment          C
                          letters through both manual as well as electronic modes (with terms and
                          conditions for appointment)
HRM/F/ST/HIR/002          Ability to issue orders of appointment on contract basis                       C

HRM/F/ST/HIR/003          Ability to issue orders of re-engagement (or extension) of retired officers,   C
                          on contract basis with re-employment terms
HRM/F/ST/HIR/004          Ability to issue order on completion of probation period                       C

HRM/F/ST/HIR/005          Facility to maintain checklist for verification and acknowledgement of         C
                          various aspects related to joining viz., medical reports, testimonials,
                          other relevant certificates, etc.



West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 243 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/ST/HIR/006          Should allow for maintaining a checklist of details to be mentioned in         C
                          each employee's personnel file
Sub Process               Confirmation
HRM/F/ST/CNF/001          Facility to change employment status from probation to confirmed/not           C
                          confirmed after one year from the date of joining
HRM/F/ST/CNF/002          Facility to integrate with the PAR (Performance Appraisal Report) of the       C
                          employee on probation
HRM/F/ST/CNF/003          Facility to attach scanned copy of the vigilance clearance certificate after   C
                          one year of the employee's joining
HRM/F/ST/CNF/004          Facility to attach service continuity certificate for checking unauthorized    C
                          attendance of the employee on probation
HRM/F/ST/CNF/005          Facility to attach scanned copy of the police verification certificate and     C
                          medical fitness certificate of the employee hired on probation
Reporting
Requirements for
Staffing Module

HRM/R/ST/001              Facility to generate reports on Recruitment cost incurred/employee and         C
                          cost per recruitment agency per project
HRM/R/ST/002              Facility to generate report on the time taken by each agency to recruit for    C
                          a position
HRM/R/ST/003              Facility to generate reports on Time taken for filling up a vacancy i.e.       C
                          from paper advertisement to appointment letter
HRM/R/ST/004              Facility to generate reports on the time taken for deceased dependent          C
                          recruitment (i.e. from receiving application till appointment)
HRM/R/ST/005              Facility to generate reports on No. of days taken to respond to an             E
                          applicant
HRM/R/ST/006              Facility to generate reports on year-wise manpower profile of WBSETCL          C
HRM/R/ST/007              Facility to generate reports on total manpower strength (Category-wise,        C
                          designation-wise in different corporate and field offices of WBSETCL (for
                          each quarter)
HRM/R/ST/008              Facility to generate reports on Education and Age profile employees            C
HRM/R/ST/009              Facility to generate reports on the details of contractual employees in        E
                          WBSETCL
HRM/R/ST/010              Facility to generate reports on the Recruitment, appointment and               C

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 244 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
                          confirmation details for each quarter
HRM/R/ST/011              Facility to generate reports on the Superannuation details                     C
HRM/R/ST/012              Facility to generate reports on the Separation details (category wise)         C
Core Process              Grievance Redressal
HRM/F/GR/001              Facility to store and update Grievance Redressal Policies & Procedures         C
HRM/F/GR/002              Facility to edit the policies by specified level of authorities                C
HRM/F/GR/003              Facility to issue docket number for different classes of employees             C
                          separately
HRM/F/GR/004              Facility to define composition of the GR committees                            C
HRM/F/GR/005              Facility to list various techniques to facilitate communication                C
HRM/F/GR/006              Facility to store various GR forms for printing                                C
HRM/F/GR/007              Facility to maintain checklist of the documents that employees need to         C
                          submit as part of the procedures
HRM/F/GR/008              Facility to draw schedule for GR meetings                                      C
HRM/F/GR/009              Facility to design surveys                                                     C
HRM/F/GR/010              Facility to alert the users periodically when a deadline is approaching        C
                          nearer
HRM/F/GR/011              Facility to track/monitor the status of a pending case                         C
Reporting
Requirements for
Grievance Redressal
Module

Req. Id                   Requirement Description
HRM/R/GR/001              Number of court cases filed at labor court & high court, industrial tribunal   C
                          & other competent authority
HRM/R/GR/002              Number of grievances disposed per year                                         C
HRM/R/GR/003              Facility to generate reports on the total number of complaints docketed        C
                          for a specified period
HRM/R/GR/004              Facility to generate reports on the total number of grievances handled         C
                          during a specified period
HRM/R/GR/005              Facility to generate reports on the various types of grievances handled        C
                          during a specified period
HRM/R/GR/006              Facility to generate reports on the average time taken to resolve a            C
                          grievance

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 245 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
Core Process              Legal
HRM/F/LG/001              Facility to maintain database of empanelled lawyers and arbitrators and        C
                          their fees structure
HRM/F/LG/002              Facility to maintain and update all engagement orders, hearing and             C
                          outcomes
HRM/F/LG/003              Facility to maintain lawyers communications along with gist of the orders      C
HRM/F/LG/004              Facility to maintain compliance of the orders of different courts              C
HRM/F/LG/005              Facility to maintain record of category of court cases at high court such      C
                          writ, civil revisions, appeal, contempt of court etc.
HRM/F/LG/006              Facility to maintain details of appeals filed by the company against           C
                          different orders
HRM/F/LG/007              Facility to maintain all relevant database for all courts, tribunals,          C
                          Compensation court, gratuity tribunal including appellate forums
HRM/F/LG/008              Facility to maintain database regarding arbitration                            C
HRM/F/LG/009              Facility to maintain database regarding conference with different legal        C
                          professionals/bodies/associations
HRM/F/LG/010              Facility to maintain legal opinions given by different legal                   C
                          professionals/legal cell
HRM/F/LG/011              Facility to maintain database regarding cases for out of court settlement      C
                          through empowered committee
HRM/F/LG/012              Facility to check/monitor status of all pending cases including cases on       C
                          service matters related to employees and contract/ outsourced labourers
HRM/F/LG/013              Facility to maintain checklists for defending any case filed against the       C
                          company
HRM/F/LG/014              Facility to design awareness programs on legal issues                          C
HRM/F/LG/015              Facility to record bills of the advocates and compare that with their          C
                          charge rates and appearance dates
HRM/F/LG/016              Facility to maintain checklists of the supporting documents that an            C
                          advocate needs to submit while raising bills
HRM/F/LG/017              Facility to alert users if advocate bills are stored into the system without   C
                          all supporting documents
HRM/F/LG/018              Facility to interface with existing legal software (in WBSEDCL but data        C
                          maintained for WBSETCL also)




West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 246 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                      (C/E/D)                               Module
Reporting
Requirements for
Legal Module

HRM/R/LG/001              Facility to generate reports on total number of awareness programs          C
                          conducted on legal issues during a specified period
HRM/R/LG/002              Facility to generate reports on the total amount of payout on litigation    C
                          cases during a specified period
HRM/R/LG/003              Facility to generate report on review of court cases at the site offices.   C
HRM/R/LG/004              Facility to generate reports on the total number of legal cases filed       C
                          against the company by employees (per year) against disciplinary
                          actions /non settlement of terminal dues/other issues
HRM/R/LG/005              Facility to generate reports on the total number of legal cases filed       C
                          against the company by others during a specified period
HRM/R/LG/006              Facility to generate reports on the total number of employee court cases    C
                          decided in favour of the company
HRM/R/LG/007              Facility to generate reports of pending cases allotted to particular        C
                          advocates by any office
HRM/R/LG/008              Facility to generate reports of pending cases according to involvement of   C
                          outstanding dues
HRM/R/LG/009              Facility to generate reports of pending cases according to date/month of    C
                          filing the cases
HRM/R/LG/010              Facility to generate reports on amount of revenue allowed by court in       C
                          favour of company after disposal of cases
HRM/R/LG/011              Facility to generate reports advocate wise and office wise legal            C
                          expenditure
HRM/R/LG/012              Facility to generate reports on amount realised through out of court        C
                          settlement
Core Process              HR&A Dashboard
HRM/F/HRMDB/001           The number of reports/MIS to be generated need to be discussed with         C
                          top management before finalization
Core Process              Administration
Sub Process               Travel Management
HRM/F/AD/TM/001           Ability to automate the process of Travel Request                           C



West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 247 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/F/AD/TM/002           Ability to define Travel Request (Rail/Air/Road/) Forms                       C

HRM/F/AD/TM/003           Ability to define & select calendar and time schedules for travel planning    C

HRM/F/AD/TM/004           Ability to define Country/state/city for travel planning                      C

HRM/F/AD/TM/005           Ability to select type of Travel (Local/Domestic/International Travel)        C

HRM/F/AD/TM/006           Ability to select mode of travel (Rail/Air/Road)                              C

HRM/F/AD/TM/007           Ability to recommend Train Name & Number, Flight Number / Name of             C
                          Carrier
HRM/F/AD/TM/008           Ability to add number, name, age, department, function of travelers           C

HRM/F/AD/TM/009           Ability to raise Travel Requisition for Local/Domestic/International Travel   C

HRM/F/AD/TM/010           Ability to select the cost centre while raising travel requests               C

HRM/F/AD/TM/011           Ability to define approving authority and reviewing authority for             C
                          checking/approving/declining travel requests
HRM/F/AD/TM/012           Ability to select approving and reviewing authority for approval of travel    C
                          requests
HRM/F/AD/TM/013           Ability to provide any additional comments before submitting the travel       C
                          request (lowest fair/berth preference)
HRM/F/AD/TM/014           Ability to approve/decline/modify travel request of employees by              C
                          approving authority (Link with ESS)
HRM/F/AD/TM/015           Ability to check status of approval/decline of travel requests                C

HRM/F/AD/TM/016           Ability to resubmit travel requests if declined                               C

HRM/F/AD/TM/017           Ability to notify Travel Desk of approved travel requests submitted           C

HRM/F/AD/TM/018           Ability to raise request for cancellation of travel tickets or booking of     C
                          Taxis for Local/Domestic Travel


West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 248 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
HRM/F/AD/TM/019           Ability to create request for booking of taxis for Local/domestic Travel        C

HRM/F/AD/TM/020           Ability to approve/cancel/modify requests for taxi bookings                     E

HRM/F/AD/TM/021           Ability to create, change, display, review and release travel advances          C

HRM/F/AD/TM/022           Generation of reminder letters if tours and travels final bill is not           C
                          submitted by employee within the prescribed time
Req. Id                   Requirement Description
HRM/R/AD/TM/001           Ability to provide expenditure reports for separate cost centers                C

HRM/R/AD/TM/002           Ability to provide reports on employees for whom travel request has             C
                          been approved/declines/modified
HRM/R/AD/TM/003           Ability to provide reports on all past travel requests with details on travel   C
                          advance cleared/per-diem/allowances claimed and actually paid
Sub Process               E-Payment
HRM/F/AD/EP/001           Ability to raise request for expenses such as medical                           C
                          reimbursement/travel reimbursement/stationery/local conveyance etc.
Sub Process               Conference Room Booking
HRM/F/AD/CRB/001          Ability to automate conference room / seminar hall / auditorium booking         C

HRM/F/AD/CRB/002          Ability to raise requests for conference room booking based on                  C
                          availability
HRM/F/AD/CRB/003          Ability to cancel/modify conference room booking                                C

HRM/F/AD/CRB/004          Ability to approve/decline conference room booking                              C

HRM/F/AD/CRB/005          Ability to add/remove approving authority for approval of conference            C
                          room booking
HRM/F/AD/CRB/006          Ability to add/delete list of conference rooms                                  C

HRM/F/AD/CRB/007          Ability to integrate with finance to generate bill for providing conference     C
                          hall on rent
Sub Process               Guest House Room Booking


West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 249 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                       Priority   SUP   CST   BLT   Module   Sub-
                                                                                                        (C/E/D)                               Module
HRM/F/AD/GRB/001          Ability to automate Guest House / Inspection Bunglow / Circuit House          C
                          booking
HRM/F/AD/GRB/002          Ability to raise requests for booking of rooms                                C

HRM/F/AD/GRB/003          Ability to add/delete list of rooms                                           C

HRM/F/AD/GRB/004          Ability to show availability of Guest Houses/rooms on a specific date,        C
                          time and by the concerned employee/department and purpose
HRM/F/AD/GRB/005          Ability to raise requests to cancel/modify room bookings                      C

HRM/F/AD/GRB/006          Ability to approve/decline request for room bookings                          C

HRM/F/AD/GRB/007          Ability to add approving authority for approval for room booking              C

HRM/F/AD/GRB/008          Ability to accommodate request of extending/shortening booking period         C
                          for already booked room
HRM/F/AD/GRB/009          Ability to approve/decline request for extending/shortening booking           C
                          period for already booked room
HRM/F/AD/GRB/010          Ability to raise requests for guest house booking for guests & other field    C
                          employees
HRM/F/AD/GRB/011          Ability to view status of requests for guest house booking for guests &       C
                          other field employees
HRM/F/AD/GRB/012          Ability to approve requests for guest house booking for guests & other        C
                          field employees by administrator
HRM/F/AD/GRB/013          Ability to integrate with finance to generate bill for providing GH on rent   C

Sub Process               Departmental quarter allotment
HRM/F/AD/DQA/001          Ability to maintain and update the policies regarding departmental            C
                          quarter allotment
HRM/F/AD/DQA/002          Ability to process application for quarter allotment                          C

HRM/F/AD/DQA/003          Ability to view/update the list of present occupants of the quarters, and     C
                          list of vacant quarters
HRM/F/AD/DQA/004          Ability to deduct the quarter rent from the salary of the occupants           C
                          (integrate with the Payroll module)

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 250 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                        Priority   SUP   CST   BLT   Module   Sub-
                                                                                                         (C/E/D)                               Module
HRM/F/AD/DQA/005          Ability to issue the No Demand Certificate when occupants vacate the           C
                          quarters and consequently stop deducting rent from salary (integrate
                          with Payroll module)
Reporting
Requirements
HRM/R/AD/DQA/001          Ability to provide reports on the list of present occupants of the quarters,   C
                          quarters they are occupying, and list of vacant quarters
HRM/R/AD/DQA/002          Ability to provide reports on the total number of applications processed       C
                          regarding quarter allotment in a year
Sub Process               Hiring and renting of space or accommodation
HRM/F/AD/HRSA/001         Ability to maintain and update the policies (including DoP) for hiring and     C
                          renting of space or accommodation
HRM/F/AD/HRSA/002         Ability to issue orders (according to DoP) for hiring/renting of space and     C
                          generate bills accordingly (integrate with the Accounts module)
Reporting
Requirements
HRM/R/AD/HRSA/001         Ability to provide reports on total rooms booked/available for booking         E

HRM/R/AD/HRSA/002         Ability to provide department-wise reports on total costs of room              E
                          bookings per month/quarter/year
Sub Process               Civil Maintenance Control of Building and Assets, Lifts, Vehicles,
                          printers, computers, furniture, stores
HRM/F/AD/CM/001           Ability to maintain database and show details of all departmental              C
                          quarters, pump house, inspection bunglows and house-rent matters and
                          information such as year, details of employee occupants, house rent
                          collected etc.
HRM/F/AD/CM/002           Ability to maintain database and show information related to rooms,            C
                          furniture, allotment of space in Vidyut Bhavan and other corporate
                          offices, Abikhshan Bhavan and database related to canteen outsourcing
HRM/F/AD/CM/003           Ability to maintain database and show details on matters related to            D
                          Liaison Office, New Delhi
HRM/F/AD/CM/004           Ability to maintain details and show matters related to retention of           C
                          quarters and other allied jobs with respect to all categories of employees




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 251 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                      (C/E/D)                               Module
HRM/F/AD/CM/005           Ability to maintain database and show details on different administrative   C
                          matters including Accommodation/House Rent/ Taxes/Land matters,
                          Vehicle/excess fuel consumption, Telephone/Leased Line/Cash Track
                          Machine etc.
HRM/F/AD/CM/006           Ability to maintain and show all details in database on purchase of         C
                          stationeries and equipments and vendors
HRM/F/AD/CM/007           Ability to maintain all details and show database on engagement of          C
                          HG/NVF
HRM/F/AD/CM/008           Ability to maintain all details and show database on matters relating to    C
                          Joint Management Council Meetings (Tier-2) and other Tiers
HRM/F/AD/CM/009           Ability to maintain all details and show database on receiving and          C
                          dispatching all letters/Circulars etc. of different Offices under Vidyut
                          Bhavan to outside Offices through Central Receipt & Dispatch Section
HRM/F/AD/CM/010           Ability to maintain and show all details on procurement of Air & Railway    C
                          tickets
HRM/F/AD/CM/011           Ability to maintain and show all details on maintenance of Telephone        C
                          (PBX) system
HRM/F/AD/CM/012           Ability to maintain and show all details on maintenance of vehicles of      C
                          Vidyut Bhavan/and other corporate office
HRM/F/AD/CM/013           Ability to maintain and show all details on maintenance of electrical       C
                          equipment of Vidyut Bhavan/and other corporate office
HRM/F/AD/CM/014           Ability to raise request for maintenance/replacement of various office      C
                          equipments/telephones
HRM/F/AD/CM/015           Ability to maintain and show all details on maintenance of office           C
                          stationary store
HRM/F/AD/CM/016           Ability to raise requisition for stationary by each department              C

HRM/F/AD/CM/017           Ability to maintain and show all details on Operation of Telephone Hub      C

HRM/F/AD/CM/018           Ability to maintain and show all details on all matters related to          C
                          supervision of all Guest House
Reporting
Requirements
HRM/R/AD/CM/001           Ability to provide reports on all departmental quarters I.Bs and House-     E
                          rent matters and information such as year, details of employee

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 252 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                         Priority   SUP   CST   BLT   Module   Sub-
                                                                                                          (C/E/D)                               Module
                          occupants, house rent collected etc

HRM/R/AD/CM/002           Ability to provide reports on rooms, furniture, allotment of space in Vidyut    E
                          Bhavan and other corporate office and database related to canteen
                          outsourcing, IB GH outsourcing
HRM/R/AD/CM/003           Ability to provide reports on matters related to Liaison Office, New Delhi      D

HRM/R/AD/CM/004           Ability to provide reports on retention of quarters and other allied jobs       E
                          with respect to all categories of employees
HRM/R/AD/CM/005           Ability to provide reports on different administrative matters including        E
                          Accommodation/House Rent/ Taxes/Land matters, Vehicle/excess fuel
                          consumption, Telephone/Leased Line/Cash Track Machine etc.
HRM/R/AD/CM/006           Ability to provide reports on engagement of HG/NVF/Private Security             E
                          personnel/part time employees
HRM/R/AD/CM/007           Ability to provide reports on Joint Management Council Meetings (Tier-2)        E
                          and other Tiers
HRM/R/AD/CM/008           Ability to provide reports on receiving and dispatching all letters/Circulars   E
                          etc. of different Offices under Vidyut Bhavan to outside Offices through
                          Central Receipt & Dispatch Section
HRM/R/AD/CM/009           Ability to provide reports on procurement of Computer & peripherals and         E
                          Liveries and consumable items
HRM/R/AD/CM/010           Ability to provide reports on procurement of Printed Articles and pre-          E
                          printed computer stationary
HRM/R/AD/CM/011           Ability to provide reports on procurement of stationary items and               E
                          purchase through petty cash & Courier Service
HRM/R/AD/CM/012           Ability to provide reports on procurement of Mobile Phone, Photocopy,           E
                          Fax, Typewriter and its maintenance job
HRM/R/AD/CM/013           Ability to provide reports on procurement of Air & Railway tickets              E

HRM/R/AD/CM/014           Ability to provide reports on maintenance of Telephone (PBX) system             E

HRM/R/AD/CM/015           Ability to provide reports on maintenance of vehicles of Vidyut Bhavan          E

HRM/R/AD/CM/016           Ability to provide reports on maintenance of electrical equipment of            E
                          Vidyut Bhavan and other corporate office

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 253 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                     Priority   SUP   CST   BLT   Module   Sub-
                                                                                                      (C/E/D)                               Module
HRM/R/AD/CM/017           Ability to provide reports on request for maintenance of any equipment in   E
                          vidyut bhavan and other corporate office
HRM/R/AD/CM/018           Ability to provide reports on inventory of office stationery store          E

HRM/R/AD/CM/019           Ability to provide reports on Operation of Telephone Hub                    E

HRM/R/AD/CM/020           Ability to provide reports on all matters related to supervision of Guest   E
                          House
Sub Process               Public Relations
HRM/F/AD/PRL/001          Ability to define and update the PR strategies and policy periodically      C

HRM/F/AD/PRL/002          Ability to prepare and monitor the production of publicity brochures,       C
                          handouts, direct mail leaflets, promotional videos, photographs, films
                          and multimedia programmes through ERP
HRM/F/AD/PRL/003          Ability to organize events including press conferences, exhibitions, open   C
                          days and press tours through the system
Reporting
Requirements
HRM/R/AD/PRL/001          Ability to provide reports on the total number of publicity brochures,      C
                          handouts, direct mail leaflets and other materials produced within a
                          specified time
HRM/R/AD/PRL/002          Ability to provide reports on the total number of press conferences,        C
                          exhibitions, etc organized within a specified time
Sub Process               Procurement and issuance of medicines
HRM/F/AD/PIM/001          Ability to automate the requisition process for purchasing medicines        C

HRM/F/AD/PIM/002          Ability to automate the tendering process for purchasing medicines          C

HRM/F/AD/PIM/003          Ability to update the stock amount, number of medicines issued in past      C
                          months, etc.
HRM/F/AD/PIM/004          Ability to calculate the total amount spent on purchasing medicines         C
                          against the allocated budget, remaining balance, etc.
Reporting
Requirements


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 254 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                    Priority   SUP   CST   BLT   Module   Sub-
                                                                                                     (C/E/D)                               Module
HRM/R/AD/PIM/001          Ability to provide reports on the total number of medicines purchased      C
                          within a specified time, number issues, stocks in balance, etc.
HRM/R/AD/PIM/002          Ability to provide reports on the total amount spent on purchasing         C
                          medicines against the allocated budget, remaining balance, etc.
Sub Process               Employee welfare and CSR
HRM/F/AD/EW/001           Ability to maintain the history of employee welfare and CSR initiatives    C
                          undertaken over time, separately
HRM/F/AD/EW/002           Ability to calculate the amount spent on employee welfare and CSR          C
                          initiatives separately
Reporting
Requirements
HRM/R/AD/EW/001           Ability to provide separate reports on the total number of employee        C
                          welfare and CSR initiatives undertaken within a specified time with
                          amount spent on each
Core Process              Performance Linked Incentive Scheme
HRM/F/PLI/001             Ability to automate the revised PLI scheme for WBSETCL                     E
HRM/F/PLI/002             Ability to capture the time to revisions/edit any changes in the PLI       E
                          scheme
HRM/F/PLI/003             Ability to take input from the corporate and departmental scorecards to    E
                          update data such as target setting etc for computing the PLI for
                          WBSETCL
HRM/F/PLI/004             Ability to calculate the amount disbursable for PLI for all employees in   E
                          each department and unit of WBSETCL
HRM/F/PLI/005             Ability to calculate and maintain the history of PLIs earned by each       E
                          employee in a year (integrate with PMAS and Payroll modules)
HRM/F/PLI/006             Ability to make comparisons of year wise PLIs earned by                    E
                          functions/departments
Reporting
Requirements
HRM/R/PLI/001             Ability to provide reports on the total amount disbursed as PLIs in each   E
                          year (department wise as well as employee wise within a department)
Core Process              E - Exit (Full and Final Settlement)
HRM/F/EE/001              Facilitate E-Exit process for employees at the time of exit. For           C
                          retirement, send reminder of the retirement date to the employee one
                          year in advance

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 255 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Requirement ID            Requirement Description                                                      Priority   SUP   CST   BLT   Module   Sub-
                                                                                                       (C/E/D)                               Module
HRM/F/EE/002              Ability to fill exit interview form by superior & HR (for resignation)       C
HRM/F/EE/003              Ability to process NDC (No Demand Certificate)/clearance from various        C
                          departments at the time of Exit through E-Exit process
HRM/F/EE/004              Ability to notify (flag) individuals of any outstanding balances from        C
                          various departments such as payroll, time office, purchase,
                          establishment procurement- whichever applicable) when employee exits
                          (Integrate with Payroll & other department Modules in case of E-Exit
                          process)
HRM/F/EE/005              Ability to generate and print Leaving Certificate / Experience Certificate   C
                          once all approvals are granted
HRM/F/EE/006              Ability to maintain case details of the employees reinstated/reappointed     C
                          after being terminated
HRM/F/EE/007              Ability to retrieve details of terminated employees in case he/she is        C
                          reinstated or reappointed
HRM/F/EE/008              Ability to calculate back pay or other entitlements of                       C
                          reinstated/reappointed employees (as applicable)
Reporting
Requirements
HRM/R/EE/001              Ability to view clearance request approved/rejected by department and        C
                          the reason for the same
HRM/R/EE/002              Ability to generate reports on the total number of employees applied for     C
                          resignations/VRS, number approved/rejected/pending
HRM/R/EE/003              ability to view the complete report on the e exit formalities which would    C
                          be available whenever it wants to be seen




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 256 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

8.6   Document Management System & Workflow Management System
 Requirement Id          Requirement Description                                                  Priority   SUP   CST BLT   Module   Sub-
                                                                                                  (C/E/D)                             Module
                         The Bidder must ensure that the proposed ERP Solution covers the
                         Document Management System (DMS) and Workflow Management
                         System (WMS). The document and workflow management systems
                         must have the following basic components:
 DMS/001                 Ability for hierarchy-based document review and approval system          C
 DMS/002                 Ability to capture for bringing documents into the system                C
 DMS/003                 Ability for storing and archiving documents                              C
 DMS/004                 Ability for indexing and retrieval tools to locate documents             C
 DMS/005                 Ability of distribution for exporting documents from the system          C
 DMS/006                 Ability to ensure security to protect documents from unauthorized        C
                         access
 DMS/007                 Facility to write notes on the document                                  C




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 257 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 9 ANNEXURE




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 258 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 1 List of WBSETCL Business Locations (as on 31.07.2010)
 Sl. No.   Head Quarter Locations
  1.       Corporate Office (Vidyut Bhavan, Kolkata)
  2.       IT, Communication & Testing Head Office (Abhikshan Bhavan, Kolkata)
  3.       SLDC (Howrah)
  4.       Central Store (Shyam Nagar, 24 North Parganas)
  5.       WBSETCL Training Institute, Kolkata (Proposed)

 Sl. No.   Transmission (O&M) Area offices (including 400kV Sub-stations)
  1.       Alipurduar Area Office
  2.       Arambag Area Office (400kV Arambag Sub-station)
  3.       Bankura Area Office
  4.       Barasat Area Office
  5.       Behala Area Office
  6.       Berhampur Area Office
  7.       Burdwan Area Office
  8.       Chandan Nagar Area Office
  9.       Durgapur Area Office (400kV Durgapur Sub-station)
  10.      Haldia Area Office
  11.      Howrah Area Office
  12.      Jalpaiguri Area Office
  13.      Jeerat Area Office (400kV Jeerat Sub-station)
  14.      Kasba Area Office
  15.      Kharagpur Area Office
  16.      Kharagpur Area Office (400kV Kharagpur Sub-station) (Proposed)
  17.      Krishna Nagar Area Office
  18.      Malda Area Office
  19.      Midnapur Area Office
  20.      Purulia Area Office
  21.      Raiganj Area Office
  22.      Salt Lake Area Office
  23.      Siliguri Area Office

 Sl. No.   220kV, 132kV & 66kV Sub-stations
  1.       220kV Asansol Sub-station
  2.       220kV Domjur Sub-station
  3.       220kV Durgapur Sub-station
  4.       220kV Gokarna Sub-station
  5.       220kV Howrah Sub-station
  6.       220kV Kasba Sub-station
  7.       220kV Kolkata Leather Complex Sub-station
  8.       220kV Krishnanagar Sub-station
  9.       220kV Laxmikantopur Sub-station
  10.      220kV Midnapur Sub-station
  11.      220kV N.J.P. Sub-station
  12.      220kV New Bishnupur Sub-station
  13.      220kV New Haldia Sub-station

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 259 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

  14.     220kV Rajarhat-New Town AA-I Sub-station
  15.     220kV Rishra Sub-station
  16.     220kV Satgachia Sub-station
  17.     220kV Singur Sub-station
  18.     220kV Subhasgram Sub-station
  19.     132kV Adisaptagram Sub-station
  20.     132kV Alipurduar Sub-station
  21.     132kV Amtala Sub-station
  22.     132kV Ashoknagar Sub-station
  23.     132kV Bagnan Sub-station (Proposed)
  24.     132kV Balurghat Sub-station
  25.     132kV Bankura Sub-station
  26.     132kV Barasat Sub-station
  27.     132kV Barjora Sub-station
  28.     132kV Bashirhat Sub-station
  29.     132kV Behala Sub-station
  30.     132kV Belmuri Sub-station
  31.     132kV Berhampur Sub-station
  32.     132kV Bighati Sub-station
  33.     132kV Birpara Sub-station
  34.     132kV Birshingha Sub-station
  35.     132kV Bishnupur Sub-station
  36.     132kV Bolpur Sub-station
  37.     132kV Bongaon Sub-station
  38.     132kV Chalsa Sub-station
  39.     132kV Chanditala Sub-station
  40.     132kV Chandra Kona Road Sub-station
  41.     132kV Contai Sub-station
  42.     132kV Coochbehar Sub-station
  43.     132kV Dalkhola Sub-station
  44.     132kV Darjeeling Sub-station
  45.     132kV Debogram Sub-station
  46.     132kV Dharampur Sub-station
  47.     132kV Dhulian Sub-station
  48.     132kV Egra Sub-station
  49.     132kV Falta Sub-station
  50.     132kV Food Park Sub-station (Proposed)
  51.     132kV Gangarampur Sub-station
  52.     132kV Haldia Sub-station
  53.     132kV Hind Motor Switching Station
  54.     132kV Hizli Sub-station
  55.     132kV Jangipara Sub-station
  56.     132kV Jhargram Sub-station
  57.     132kV Kakdwip Sub-station (Proposed)
  58.     132kV Kalna Sub-station (Proposed)
  59.     132kV Kalyani Sub-station


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 260 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

  60.      132kV Katwa Sub-station
  61.      132kV Khanyan Sub-station
  62.      132kV Kharagpur WBIIDC Sub-station
  63.      132kV Khatra Sub-station (Proposed)
  64.      132kV Kolaghat Sub-station
  65.      132kV Kurseong Sub-station (Proposed)
  66.      132kV Lalgola Sub-station
  67.      132kV Liluah Sub-station
  68.      132kV Mahachanda Sub-station
  69.      132kV Mahispota Sub-station (Proposed)
  70.      132kV Malda Sub-station
  71.      132kV Mankar Sub-station
  72.      132kV Moinaguri Sub-station
  73.      132kV Najirpur Sub-station (Proposed)
  74.      132kV North Bengal University Sub-station
  75.      132kV Pingla Sub-station
  76.      132kV Purulia Sub-station
  77.      132kV Raghunathganj Sub-station
  78.      132kV Raghunathpur Sub-station
  79.      132kV Raiganj Sub-station
  80.      132kV Raina Sub-station
  81.      132kV Rajarhat-New Town AA-III Sub-station
  82.      132kV Rampurhat Sub-station
  83.      132kV Ranaghat Sub-station
  84.      132kV Sainthia Sub-station
  85.      132kV Salt Lake Gas Insulated Sub-station (Proposed)
  86.      132kV Salt Lake Sub-station
  87.      132kV Samsi Sub-station
  88.      132kV Siliguri Sub-station
  89.      132kV Sonarpur Sub-station
  90.      132kV Tamluk Sub-station
  91.      132kV Tarakeshwar Sub-station
  92.      132kV Titagarh Sub-station
  93.      132kV Ukhra Sub-station
  94.      132kV Uluberia Sub-station
  95.      66kV Bagula Sub-station
  96.      66kV Banerhat Sub-station
  97.      66kV Hamiltonganj Sub-station
  98.      66kV Hasimara Sub-station
  99.      66kV Kalimpong Sub-station
 100.      66kV Kamakhyaguri Sub-station
 101.      66kV Nagrakata Sub-station
 102.      66kV Odlabari Sub-station

 Sl. No.   Transmission Line Maintenance Sub-Area Office (TLMS)
  1.       Burdwan TLMS
  2.       Purulia TLMS

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 261 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 Sl. No.   Field Zonal Offices (FZO)
  1.       Bankura FZO
  2.       Berhampur FZO
  3.       Chinsurah FZO
  4.       Durgapur FZO
  5.       Kolkata FZO
  6.       Midnapure (Tamluk) FZO
  7.       Siliguri FZO

 Sl. No.   Camp Offices (CO)
  1.       Dalkhola CO
  2.       Durgapur CO (Proposed)
  3.       Haldia CO
  4.       Kakdweep CO
  5.       Kalna CO (Proposed)
  6.       Kharagpur CO
  7.       Midnapore CO
  8.       Nazirpur CO (Proposed)
  9.       Rajarhat CO
  10.      Subhashgram CO

 Sl. No.   Transmission Testing Offices
  1.       Alipurduar Testing Unit
  2.       Beharampur Testing Unit
  3.       Burdwan Circle
  4.       Durgapur Circle
  5.       Kolkata Circle - I
  6.       Kolkata Circle - II
  7.       Krishnanagar Testing Unit
  8.       Malda Circle
  9.       Midnapur Circle
  10.      Purulia Testing Unit
  11.      Siliguri Circle

 Sl. No.   Total No. of Locations                                                   Total Nos.
  1.       Head Quarter Locations                                                            5
  2.       Transmission (O&M) Area offices (including 400kV Sub-stations)                   23
  3.       220kV, 132kV & 66kV Sub-stations                                                102
  4.       Transmission Line Maintenance Sub-Area Office (TLMS)                              2
  5.       Field Zonal Offices (FZO)                                                         7
  6.       Camp Offices (CO)                                                                10
  7.       Transmission Testing Offices                                                     11
           GRAND TOTAL:                                                                    160




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 262 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 2 Bid Datasheet
Tender Title                         Supply, Installation & Implementation of and Support for
                                     Enterprise Resource Planning (ERP) Solution in WBSETCL
Tender No.                           CE(Procurement)/WBSETCL/ERP/2010-11/05
Type of Bidding                      International Competitive Bidding (ICB)
Method of selection                  Quality & Cost Based Selection (QCBS)
Date of issue of Tender Document     05-August-2010
Last date of sale of Tender          13-August-2010 (up to 03.00PM)
Document
Last date of submission of           19-August-2010 (up to 05.00PM)
clarifications on Tender Document
Date* and time of pre-bid            25-August-2010, 11.00AM
conference
Venue of pre-bid conference          West Bengal State Electricity Transmission Company
                                     Limited (WBSETCL), Seminar Hall-I, 7th Floor, ‘D’ Wing,
                                     Vidyut Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
                                     Kolkata-700 091, West Bengal, India.
Last date* and time of Bid           20-September-2010, 02.00PM
submission
Place of Bid submission              Office of the Chief Engineer (Procurement),
                                     West Bengal State Electricity Transmission Company
                                     Limited (WBSETCL), 10th Floor, ‘D’ Wing, Vidyut
                                     Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
                                     Kolkata-700 091, West Bengal, India.
Date* and time of Bid opening        20-September-2010, 03.00PM
Place of Bid opening                 Office of the Chief Engineer (Procurement),
                                     West Bengal State Electricity Transmission Company
                                     Limited (WBSETCL), 10th Floor, ‘D’ Wing, Vidyut
                                     Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
                                     Kolkata-700 091, West Bengal, India.
Bid Security to be submitted along INR 45,00,000 (Indian Rupee Forty Five Lakh Only) by way
with the Bid                         of crossed bank Demand Draft (DD) / Pay Order (PO) /
                                     Banker’s Cheque (BC) of any Scheduled Bank drawn in
                                     favour of West Bengal State Electricity Transmission
                                     Company Limited payable at Kolkata, or by Bank
                                     Guarantee as per the Purchaser’s format given in Form: 6
Minimum period of Bid validity       One hundred and eighty (180) calendar days from the next
                                     day of the last date of Bid submission
Designation & contact details of     Chief Engineer (Procurement)
Nodal Officer of the Purchaser       West Bengal State Electricity Transmission Company
                                     Limited (WBSETCL), 10th Floor, ‘D’ Wing, Vidyut
                                     Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
                                     Kolkata-700 091, West Bengal, India.
                                     Phone: +91 (33) 2359 1956
                                     Fax: +91 (33) 2359 1894
                                     E-mail: wbsetcl_erp@yahoo.com
* In case of any change due to unforeseen event, notification of change will be posted on
WBSETCL website



West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 263 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 3 Pre-qualification Criteria for Bidders
 Sl.   Parameters             Requirement description                         Supporting evidence^
 No.                                                                          required
 Part-A: ERP Product and ERP Product Vendor
 1.    Implementation of      The proposed ERP Product must have              Project completion
       proposed ERP           been successfully implemented in at least       certificate from
       Product globally       ten organizations globally in last seven        Customers of the
                              years (period ending July 2010) with at         referred projects
                              least 300 transactional users covering at       indicating functions and
                              least three of the following five ERP           number of transactional
                              functions together:                             users in each project
                              (i) Plant Maintenance Management
                              (ii) Project Planning & Management
                              (iii) Procurement & Materials Management
                              (iv) Financial Management
                              (v) Human Resource Management
 2.    Implementation of      The proposed ERP Product must have              Project completion
       proposed ERP           been successfully implemented in at least       certificate from
       Product in Electricity one Electricity Transmission / Distribution     Customer of the
       Transmission /         Utility in India                                referred project
       Distribution Utilities
       in India
 3.    Implementation of      The proposed ERP Product must have              Project completion
       proposed ERP           been successfully implemented in at least       certificate from
       Product for            one Government Customer (PSU / Central /        Customer of the
       Government             State) in India with at least 300               referred project
       Customers (PSU /       transactional users covering at least three     indicating functions and
       Central / State) in    of the following five ERP functions together:   number of transactional
       India                  (i) Plant Maintenance Management                users
                              (ii) Project Planning & Management
                              (iii) Procurement & Materials Management
                              (iv) Financial Management
                              (v) Human Resource Management
 4.    Financial stability of (a) The annual turnover of the ERP Product      Certificate from CA in
       ERP Product            Vendor must be at least INR 600 Crore in        practice
       Vendor                 each of the last three financial years ending
                              March 2010
                              (b) The net worth of the ERP Product
                              Vendor must be positive in each of the last
                              three financial years ending March 2010
 5.    Local presence         The ERP Product Vendor must have at             Shops & Establishment
                              least one office in India                       Certificate from
                                                                              Appropriate Authority
 6.    India Localization      The ERP Product must have India                Self-certificate by ERP
       feature in the          Localization features supporting taxes,        Product Vendor
       proposed ERP            duties, levies and other statutory
       Product                 requirements for addressing local
                               compliance requirements
 7.    Hardware & RDBMS        The ERP Product must be available on           Certification Report
       Compliance              RISC/EPIC, HP-UX, IBM-AIX and Sun
                               Solaris platforms and reputed RDBMS like
                               Oracle / DB2 / MS SQL

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 264 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.   Parameters           Requirement description                                Supporting evidence^
 No.                                                                               required
 Part-B: Implementation Partner (IP)
 1.    Experience of the    The IP must have implemented ERP                       Project completion
       Bidder as Primary    Solution (with proposed ERP Product) in at             certificate from
       Contractor in        least two organizations globally with at least         Customers of the
       implementing ERP     300 transactional users in each project in             referred projects
       Solution globally    last seven years (period ending July 2010)             indicating number of
                                                                                   transactional users in
                                                                                   each project
 2.    Experience of the         The IP must have implemented ERP                  Project completion
       Bidder as Primary         Solution in at least one Electricity              certificate from
       Contractor in             Transmission / Distribution Utility globally in   Customer of the
       implementing ERP          last seven years (period ending July 2010)        referred project
       Solution in Electricity   covering at least three of the following five     indicating functions
       Transmission /            ERP functions together:
       Distribution Utilities    (i) Plant Maintenance Management
       globally                  (ii) Project Planning & Management
                                 (iii) Procurement & Materials Management
                                 (iv) Financial Management
                                 (v) Human Resource Management
 3.    Experience of the         The IP must have implemented / have been          Project completion
       Bidder as Primary         implementing ERP Solution in at least one         certificate (for
       Contractor in             Government Customers (PSU / Central /             completed project) /
       implementing ERP          State) in India in last seven years (period       order copy (for ongoing
       Solution for              ending July 2010)                                 project) from Customer
       Government                                                                  of the referred project
       Customers (PSU /
       Central / State) in
       India
 4.    Experience of the         The IP must have implemented at least one         Customer certificate
       Bidder as Primary         project in India as System Integrator having      confirming the role of
       Contractor in system      100 geographically dispersed locations            IP as System Integrator
       integration in India      (where ERP implemented)
 5.    Financial stability of    (a) The annual turnover of the IP must be at      Certificate from CA in
       the IP                    least INR 600 Crore in each of the last three     practice
                                 financial years ending March 2010
                                 (b) The net worth of the IP must be positive
                                 in each of the last three financial years
                                 ending March 2010
 6.    Local presence            The IP must have at least one office in India     Shops & Establishment
                                                                                   Certificate from
                                                                                   Appropriate Authority
 7.    ERP Product              The IP must be authorized by ERP Product           Authorization certificate
       Vendor                   Vendor for execution of this Project and           of ERP Product Vendor
       Authorization            subsequent services
 8.    CMMi certification       The IP must have at least CMMi Level 5        Copy of the Certificate*
                                certification
 9.     Availability of         The IP must have at least                     Self-declaration by IP
        Resources               (a) 50 full-time certified ERP Consultants of
                                the proposed ERP Product in India; and
                                (b) 500 full-time ERP Consultants in India
 ^ Upgrade projects will not be considered as implementation experience of the Bidder
 * Bidder undergoing assessment for not more than one year (after expiry of its earlier certificate) can
 submit a certificate for ongoing assessment issued by the assessment agency


West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 265 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 4 Technical Qualification Criteria for Bidders
 Sl.    Parameters                    Supporting         Maximum Methodology for computation /
 No.                                  evidence^           marks  awarding of marks
                                      required
  (a)                  (b)                    (c)           (d)                     (e)
 1.     Implementation of the         Project                5     The rating will be given as below:
        proposed ERP Product in       completion                    No. of Implementations Rating*
        Electricity Transmission /    certificate from              >= 9                       A
        Distribution Utilities        Customers of                  7 or 8                     B
        globally covering at least    the referred                  5 or 6                     C
        three of the five ERP         projects                      3 or 4                     D
        functions requested by the    indicating                    1 or 2                     E
        Purchaser                     functions
 2.     Implementation of the         Project               5      The rating will be given as below:
        proposed ERP Product in       completion                    No. of Implementations Rating*
        Electricity Transmission /    certificate from              >= 5                       A
        Distribution Utilities in     Customers of                  4                          B
        India covering at least       the referred                  3                          C
        three of the five ERP         projects                      2                          D
        functions requested by the    indicating                    1                          E
        Purchaser                     functions
 3.     Implementation of the         Project               5      The rating will be given as below:
        proposed ERP Product for      completion                    No. of Implementations Rating*
        Government Customers          certificate from              >= 5                       A
        (PSU / Central / State) in    Customers of                  4                          B
        India covering at least       the referred                  3                          C
        three of the five ERP         projects                      2                          D
        functions requested by the    indicating                    1                          E
        Purchaser                     functions
 4.     Experience of the Bidder      Project               5      The rating will be given as below:
        as Primary Contractor in      completion                    No. of Implementations Rating*
        implementing ERP              certificate from              >= 9                       A
        Solution in Electricity       Customers of                  7 or 8                     B
        Transmission / Distribution   the referred                  5 or 6                     C
        Utilities globally covering   projects                      3 or 4                     D
        at least three of the five    indicating                    1 or 2                     E
        ERP functions requested       functions
        by the Purchaser
 5.     Experience of the Bidder      Project               5      The rating will be given as below:
        as Primary Contractor in      completion                    No. of Implementations Rating*
        implementing ERP              certificate from              >= 5                       A
        Solution in Electricity       Customers of                  4                          B
        Transmission / Distribution   the referred                  3                          C
        Utilities in India covering   projects                      2                          D
        at least three of the five    indicating                    1                          E
        ERP functions requested       functions
        by the Purchaser




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 266 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.    Parameters                     Supporting         Maximum Methodology for computation /
 No.                                   evidence^           marks  awarding of marks
                                       required
  (a)                 (b)                      (c)           (d)                    (e)
 6.     Experience of the Bidder       Project                5    The rating will be given below:
        as Primary Contractor in       completion                   No. of Implementations Rating*
        implementing ERP               certificate from             >= 5                       A
        Solution for Government        Customers of                 4                          B
        Customers (PSU / Central       the referred                 3                          C
        / State) in India covering     projects                     2                          D
        at least three of the five     indicating                   1                          E
        ERP functions requested        functions
        by the Purchaser
 7.     Bidder having at least one     Shops &               2     --
        office in Kolkata              Establishment
                                       Certificate from
                                       Appropriate
                                       Authority
 8.     Meeting Technical              Sheets duly           10    Refer Note-1 for methodology of
        Requirement                    filled in by the            computation of marks against this
        Specifications (TRS)           Bidder and                  parameter.
        provided at SECTION: 7         countersigned
                                       by the ERP
                                       Product Vendor
 9.     Meeting Functional             Sheets duly           15    Refer Note-2 for methodology of
        Requirement                    filled in by the            computation of marks against this
        Specifications (FRS)           Bidder and                  parameter.
        provided at SECTION: 8         countersigned
                                       by the ERP
                                       Product Vendor
 10.    Approach & Methodology         Necessary             10    The Bidder will be required to
        for Core Implementation        write-up (in not            make a presentation to the
        and Roll-out                   more than 15                representatives of the Purchaser
                                       pages)                      on this aspect. The proposed
        [Minimum parameters for        Project plan &        3     Project Manager along with the
        evaluation: understanding      resource                    identified key resources should be
        of the Purchaser’s             deployment                  present during the presentation.
        business and issues,           plan in
        understanding of objective     specified format            In addition, the Bidder will be
        of the Project,                (refer Form: 10)            required to arrange a live
        implementation plan, roll-                                 demonstration at his own cost at
        out plan, training strategy                                select client site in India (where
        & plan, change                                             ERP solution is operational) for
        management strategy &                                      the representatives of the
        plan, data migration /                                     Purchaser.
        entry strategy, project plan
        & resource deployment
        plan]




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 267 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.    Parameters                   Supporting         Maximum Methodology for computation /
 No.                                 evidence^           marks  awarding of marks
                                     required
  (a)              (b)                      (c)              (d)                    (e)
 11.    Approach & Methodology       Necessary                5    The Bidder will be required to
        for Maintenance and          write-up (in not              make a presentation to the
        Support                      more than 15                  representatives of the Purchaser
                                     pages)                        on this aspect. The proposed
        [Minimum parameters for                                    Project Manager along with the
        evaluation: maintenance                                    identified key resources should be
        and support strategy &                                     present during the presentation.
        plan, resource deployment
        plan, contingency plan,
        call logging & resolution
        methodology, SLA
        maintenance
        methodology]

 12.    Key Resources (CVs)          Latest CVs in           25#   Latest CVs to be submitted for the
        proposed                     specified format              following key positions:
                                     (refer Form: 9)                • Project Manager
                                                                    • Functional Leads
                                                                    • Lead Programmer
                                                                    • Database Administrator
                                                                    • Infrastructure Lead
                                                                    • Transmission Sector
                                                                        Specialist
                                                                    • Change Management Expert

                                                                   Refer Note-3 for methodology of
                                                                   computation of marks against this
                                                                   parameter.
                             Total Maximum Marks:        100
                    (“Maximum Technical Score”)
^ Upgrade projects will not be considered as implementation experience of the Contractor
# This includes mandatory 15 marks to be scored by the Bidder


* Marks for each Rating will be computed as per following:
A: 100% of the Maximum marks (indicated in column (d))
B: 80% of the Maximum marks (indicated in column (d))
C: 60% of the Maximum marks (indicated in column (d))
D: 40% of the Maximum marks (indicated in column (d))
E: 20% of the Maximum marks (indicated in column (d))




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 268 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Note-1: Evaluation of responses to Technical Requirement Specifications (TRS)
ERP Product Vendor shall respond to the questions bearing the ‘*’ mark under Technical
Requirements as mentioned in SECTION: 7 in the form of “Yes” / “No” based on which the
evaluation would be done by the Purchaser. Also, the functionalities as expressed through the
questions without the ‘*’ mark would be required to be mandatory compliant with proposed ERP
Product by the ERP Product Vendor.
 Criteria                                                            Marks
 If Bidder replies 90% or above of the total requirements as “Yes”     10
 If Bidder replies 80% to 90% of the total requirements as “Yes”        8
 If Bidder replies 70% to 80% of the total requirements as “Yes”        6
 If Bidder replies 60% to 70% of the total requirements as “Yes”        4
 If Bidder replies 50% to 60% of the total requirements as “Yes”        2
 If Bidder replies < 50% of the requirement as “Yes”                    0


Note-2: Evaluation of responses to Functional Requirement Specifications (FRS)
Based on criticality, the Purchaser has classified the business requirements as Critical (C),
Essential (E) and Desirable (D). Further, Bidder has to respond to every single requirement
stating whether the requirement is supported through standard feature / function (“out-of-the-box”
solution) or supported through customization or supported through a Third Party “Bolt-on”
solution. The overall rating for each of the responses would be granted as per the following
matrix:
                                         Criticality*     Critical      Essential      Desirable
 Availability of function                                   (C)            (E)            (D)
 Supported through standard feature/ function                6              4              2
 (“out-of-the-box” solution) (Code: SUP)
 Supported through customization (Code: CST)                 3              2              1
 Supported through a Third Party “Bolt-on” solution          2              1             0.5
 (Code: BLT)
* If response against any of the line item is blank/null or not as per the specified nomenclature,
then the response will be considered as “Supported through customization” and rating will be
granted accordingly.

Scoring would be done by the Purchaser as per the above-mentioned rating and then scores
would be summarized for every major process. Score to individual requirement would be
calculated as given below (following table is for illustration purpose only):
 Availability of function                                      C         E         D       Total
 Supported through standard           No. of Functions:        40        10        10        60
 feature / function (“out-of-the-     Score:                  240        40        20       300
 box” solution) (Code: SUP)
 Supported through                    No. of Functions:        10         5         5        20
 customization (Code: CST)            Score:                   30        10         5        45
 Supported through a Third Party No. of Functions:             10        10         0        20
 “Bolt-on” solution (Code: BLT)       Score:                   20        10         0        30
                                        Total Functions:       60        25        15       100
                                             Total Score:     290        60        25       375
                               Maximum Possible Score*: 60x6=          25x4=     15x2=      490
                                                              360       100        30
                               Marks obtained (out of 15):        = (375 / 490) x 15 = 11.48
                                                             (rounded-off to nearest 2 decimals)
* Considering that all functions are met through standard feature / function (“out-of-the-box”
solution)

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 269 of 312
      RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
      Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

      Note-3: Evaluation of profiles (CVs) of key resources
      Following parameters will be used for evaluating the profiles of key resources proposed for this Project. Only one CV must be proposed for each of the
      following positions. Detailed CV of all these key resources must be submitted in the standard format given in Form: 9.

      Important Note: Minimum qualifications stipulated under column (c) are mandatory qualifications and obtaining score of full 15 marks
      under Part-A [column (d)] is one of the mandatory conditions to become techno-commercially qualified Bidder.
Sr. Position            Minimum qualifications                          Part-A:       Desirable qualifications                               Part-B:           Total
No.                     [Note: Upgrade projects will not be            Marks for      [Note: Upgrade projects will not be considered        Maximum          maximum
                        considered as implementation                   meeting        as implementation experience of the                   additional        marks
                        experience of the Resource]                    Minimum        Resource]                                             marks for        [Part-A +
                                                                     qualifications                                                          meeting          Part-B]
                                                                                                                                            Desirable
                                                                                                                                          qualification(s)
(a)            (b)                              (c)                       (d)                                    (e)                             (f)            (g)
1.     Project          (i) Experience of implementing three              3.0         (iv) Experience of implementing full life cycle            3.0            6.0
       Manager                full life cycle (end-to-end) ERP                              (end-to-end) ERP projects as Project
       (Full-time)            projects as Project Manager                                   Manager (0.5 marks per additional
                        (ii) Experience of implementing one                                 project, maximum of two projects)
                              full life cycle (end-to-end) ERP                        (v) Experience of implementing ERP in
                              projects as Project Manager with                              Electricity Transmission / Distribution
                              proposed ERP Product                                          Utilities (0.5 marks per project, maximum
                        (iii) Experience of implementing five full                          of two projects)
                              life cycle (end-to-end) ERP projects                    (vi) Experience of implementing at least one
                                                                                            full life cycle (end-to-end) ERP project in
                                                                                            PSU in India (0.5 marks)
                                                                                      (vii)PMI / ITIL Certification (0.5 marks)
2.     Functional       (i) Experience of implementing two full           1.5         (iii) Certification in proposed ERP (0.4 marks)           1.0             2.5
       Lead - Plant          life cycle (end-to-end) ERP projects                     (iv) Experience of implementing at least one
       Maintenance           as Module Lead                                                 ERP project in Electricity Transmission /
       Management       (ii) Experience of implementing one                                 Distribution Utility (0.4 marks)
                             full life cycle (end-to-end) ERP                         (v) Experience of implementing at least one
                             project with proposed ERP Product                              ERP project in PSU in India (0.2 marks)

      West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 270 of 312
      RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
      Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sr. Position            Minimum qualifications                           Part-A:       Desirable qualifications                             Part-B:           Total
No.                     [Note: Upgrade projects will not be             Marks for      [Note: Upgrade projects will not be considered      Maximum          maximum
                        considered as implementation                    meeting        as implementation experience of the                 additional        marks
                        experience of the Resource]                     Minimum        Resource]                                           marks for        [Part-A +
                                                                      qualifications                                                        meeting          Part-B]
                                                                                                                                           Desirable
                                                                                                                                         qualification(s)
(a)          (b)                                 (c)                       (d)                                    (e)                           (f)            (g)
3.     Functional       (i)    Experience of implementing two full         1.5         (iii) Certification in proposed ERP (0.4 marks)          1.0            2.5
       Lead - Project          life cycle (end-to-end) ERP projects                    (iv) Experience of implementing at least one
       Planning &              as Module Lead                                                ERP project in Electricity Transmission /
       Management       (ii)   Experience of implementing one                                Distribution Utility (0.4 marks)
                               full life cycle (end-to-end) ERP                        (v) Experience of implementing at least one
                               project with proposed ERP Product                             ERP project in PSU in India (0.2 marks)
4.     Functional       (i)    Experience of implementing two full         1.5         (iii) Certification in proposed ERP (0.4 marks)         1.0             2.5
       Lead -                  life cycle (end-to-end) ERP projects                    (iv) Experience of implementing at least one
       Procurement &           as Module Lead                                                ERP project in Electricity Transmission /
       Materials        (ii)   Experience of implementing one                                Distribution Utility (0.4 marks)
       Management              full life cycle (end-to-end) ERP                        (v) Experience of implementing at least one
                               project with proposed ERP Product                             ERP project in PSU in India (0.2 marks)
5.     Functional       (i)    Experience of implementing two full         1.5         (iii) Certification in proposed ERP (0.4 marks)         1.0             2.5
       Lead -                  life cycle (end-to-end) ERP projects                    (iv) Experience of implementing at least one
       Financial               as Module Lead                                                ERP project in Electricity Transmission /
       Management       (ii)   Experience of implementing one                                Distribution Utility (0.4 marks)
                               full life cycle (end-to-end) ERP                        (v) Experience of implementing at least one
                               project with proposed ERP Product                             ERP project in PSU in India (0.2 marks)
6.     Functional       (i)    Experience of implementing two full         1.5         (iii) Certification in proposed ERP (0.4 marks)         1.0             2.5
       Lead - Human            life cycle (end-to-end) ERP projects                    (iv) Experience of implementing at least one
       Resource                as Module Lead                                                ERP project in Electricity Transmission /
       Management       (ii)   Experience of implementing one                                Distribution Utility (0.4 marks)
       & General               full life cycle (end-to-end) ERP                        (v) Experience of implementing at least one
       Administration          project with proposed ERP Product                             ERP project in PSU in India (0.2 marks)


      West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 271 of 312
      RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
      Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Sr. Position            Minimum qualifications                             Part-A:       Desirable qualifications                               Part-B:           Total
No.                     [Note: Upgrade projects will not be               Marks for      [Note: Upgrade projects will not be considered        Maximum          maximum
                        considered as implementation                      meeting        as implementation experience of the                   additional        marks
                        experience of the Resource]                       Minimum        Resource]                                             marks for        [Part-A +
                                                                        qualifications                                                          meeting          Part-B]
                                                                                                                                               Desirable
                                                                                                                                             qualification(s)
(a)          (b)                               (c)                           (d)                                 (e)                                (f)            (g)
7.     Lead             (i)    Experience of programming in                  1.0         --                                                         0.0            1.0
       Programmer              proposed ERP for two full life cycle
                               (end-to-end) ERP projects
                        (ii)   Certification in proposed ERP
8.     Database         (i)    Experience of database                        0.5         --                                                        0.0             0.5
       Administrator           administration for two full life cycle
                               (end-to-end) ERP projects
                        (ii)   Certification in proposed database
9.     Infrastructure   (i)    Experience in setting-up at least             1.0         --                                                        0.0             1.0
       Lead                    two data centre and designing two
                               telecommunication networking
                               projects involving 10 or more
                               geographically dispersed locations
10.    Transmission     (i)    B. Tech. or equivalent qualification          1.0         (iii) Experience of working in Electricity                1.0             2.0
       Sector           (ii)   Ten (10) years experience of                                    Utilities at executive level (0.1 marks per
       Specialist              working across functional areas of                              additional year of experience, maximum
                               transmission business in Electricity                            of 10 years)
                               Utilities at executive level
11.    Change           (i)    Experience in two full life cycle             1.0         (ii) Experience of implementing at least one              1.0             2.0
       Management              (end-to-end) ERP projects as                                   ERP project in Electricity Transmission /
       Expert                  Change Management Expert or                                    Distribution Utility (0.5 marks)
                               equivalent
       TOTAL                                                                15.0                                                                  10.0            25.0



      West Bengal State Electricity Transmission Company Limited (WBSETCL)                    Page 272 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 5 Standards of Performance
 Sr.   User Activity                                                            Maximum
 No.                                                                        permissible time
                                                                             LAN       WAN
 1.    Menu Navigation-To display the menu as per the defined user          < 1 sec   < 3 sec
       role and profile
 2.    Screen Opening-To display the selected data entry screen from        < 2 sec        < 5 sec
       the menu chosen
 3.    Field Navigation-To navigate between the data entry fields in the    < 1 sec        < 2 sec
       screen
 4.    Look-up Response Time-To display items from list of values           < 1 sec        < 2 sec
 5.    Look-up Response Time-To display items from table                    < 5 sec        < 8 sec
 6.    Screen Navigation-Time taken to navigate from one screen (tab        < 1 sec        < 2 sec
       page) to another which does not involve processing in earlier
       screen
 7.    Transaction Commit-Response time taken to commit a simple            < 2 sec        < 3 sec
       transaction like Stores Issue Voucher, Stores Receipt Voucher
       etc.
 8.    Query Retrieval Response Time-Simple query                          < 5 sec     < 10 sec
 9.    Query Retrieval Response Time-Medium complexity query               < 8 sec     < 12 sec
 10.   Query Retrieval Response Time-High complexity query                 <15 sec     < 20 sec
 11.   Reports Generation Response Time-Simple report                      < 5 sec     < 10 sec
 12.   Reports Generation Response Time-Medium complexity report           < 30 sec    < 50 sec
 13.   Reports Generation Response Time-High complexity report             < 1 min     < 3 min




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 273 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Annexure: 6 List of Deliverables
 Sl.   Scope                           Deliverable(s)
 No.
 1.    Preparation of Project          •   Project Charter
       Charter
 2.    Supply and installation of      •   ERP Product licenses for all functions / modules and all
       ERP Application, Database           related technical documents
       and Related Software            •   Licenses for ERP related software (other than ERP
                                           Product)
                                       •   All database, clustering tools, integration tools, other
                                           tools or any other software to make the ERP Solutions
                                           work
 3.    Preparation of Bill of          •   RFP for supply, installation and implementation of ICT
       Materials and Request for           infrastructure; covering
       Proposal for supply,                        o ICT infrastructure sizing and specifications
       installation and                            o Bill of materials for ICT infrastructure
       implementation of ICT
       infrastructure and assistance
       to the Purchaser in entire
       process of ICT infrastructure
       procurement, installation and
       implementation
 4.    Data collection, data           •   Data Preparation, Conversion & Migration Strategy
       preparation, data cleansing,        document
       data entry and data migration   •   Templates for collection of master and transaction data
       (including master &             •   Codification of materials, equipments, etc.
       transaction data)               •   Data Conversion / Entry Schedule and Plan
                                       •   Data Conversion / Entry Progress report with issues
                                           and resolution
                                       •   Completed Data Conversion / Entry Report
                                       •   Sign-off on Completed Data Conversion / Entry Report
 5.    Business Process Analysis       •   ‘As-Is’ Analysis of specified business processes
                                       •   Gap Analysis Report covering process changes
                                           required for ERP implementation
 6.    Conceptualizing, Designing,     •   ‘To-Be’ business processes
       Developing, Configuring and     •   Business Solution Design Document
       Testing of the ERP Solution     •   System Architecture
                                       •   System Configuration Report
                                       •   Business Solution Design Simulation
                                       •   Sign-off on Business Solution Design Simulation
                                       •   Functional Specifications and Technical Specifications
                                           for all developments
                                       •   Details of reports, integrations, enhancements and
                                           forms built
                                       •   User Manual, Technical, Functional and any other
                                           manuals
                                       •   Developed code (software)
                                       •   Reports containing details of interfaces and integration


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 274 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.   Scope                            Deliverable(s)
 No.
                                            made with legacy systems
                                        •   Installation Progress and Completion Report
                                        •   System testing plan, schedule, use cases and sign-off
                                        •   Integration testing plan, schedule, use cases and sign-
                                            off
                                        •   Load testing plan, schedule, use cases and sign-off
                                        •   Performance testing plan, schedule, use cases and
                                            sign-off
                                        •   Acceptance testing plan, schedule, use cases and sign-
                                            off
 7.    Conducting Training              •   Training & change management strategy and plan
       Programs and Change                  describing the proposed approach and methodology,
       Management Workshops                 calendar / timelines, course contents, course duration,
                                            training materials, training tools, training logistics etc.
                                        •   Training Materials for
                                                    o ERP Product / Solution Overview Training
                                                    o Technical Training
                                                    o Functional Training
                                                    o End User Training
                                                    o Change Management Workshops
                                        •   Results of test conducted after each training program
                                            and change management workshops
                                        •   Feedback from participants
                                        •   Sign-off on completion of Training Programs and
                                            Change Management Workshops
 8.    Audit and quality control        •   Review report and validation certificate for ICT
       services                             Infrastructure sizing done by IP
                                        •   Audit and Quality Control Plan
                                        •   Solution Review Report with recommendation
                                        •   Sign-off on action taken on recommendations
                                        •   Development Review report with recommendation
                                        •   Sign-off on action taken on recommendations
 9.    Annual Technical Support         •   ATS Contract Agreement
       (ATS) for the specified period   •   New versions / releases (incl. next generation release)
                                        •   Upgrades, bug fixes, functionality enhancements and
                                            patches to cater to changes (including tax, legal,
                                            statutory and policy requirements)
                                        •   Issue log reports
                                        •   Issue resolution reports
                                        •   Response time reports
                                        •   New User/Technical/Product/Training Manuals
 10.   Handholding and Annual           •   AMS Contract Agreement
       Maintenance Support (AMS)        •   Issue log reports
       for the specified period         •   Issue resolution reports
                                        •   Response time reports
                                        •   Updated Functional and Technical Manuals


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 275 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

SECTION: 10            FORMS




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 276 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 1         Letter of Application


(On Company Letterhead of the Bidder)


Date: / /2010


The Chief Engineer (Procurement),
West Bengal State Electricity Transmission Company Limited (WBSETCL),
10th Floor, ‘D’ Wing, Vidyut Bhavan,
Bidhan Nagar, Block-DJ, Sector-II, Kolkata-700 091, West Bengal, India.


Subject: Application for “Supply, Installation & Implementation of and Support for
Enterprise Resource Planning (ERP) Solution in WBSETCL”


Dear Sir,
• Being duly authorized to represent and act on behalf of <Name of Applicant>
  ______________________________ (hereinafter referred to as "the Applicant"), and having
  reviewed and fully understood all the pre-qualification criteria provided, the undersigned
  hereby apply to be pre-qualified by yourselves as a Bidder for “Supply, Installation &
  Implementation of and Support for ERP Solution in WBSETCL”.
• Attached to this letter are authenticated copies of original documents defining:
    o   The Applicant's legal status:
    o   The principal place of business:
    o   The place and date of incorporation/registration:
    o   Original or certified copies of Power of Attorney in favour of Authorised Signatory in the
        standard format (refer Form: 7)
• You and your authorized representatives are hereby authorized to conduct any inquiries or
  investigations to verify the statements, documents, and information submitted in connection
  with this application, and to seek clarification from our bankers and clients regarding any
  financial and techno-commercial aspects. This Letter of Application will also serve as
  authorization to any individual or authorized representative of any institution referred to in the
  supporting information, to provide such information deemed necessary and requested by
  yourselves to verify statements and information provided in this application, or with regard to
  the resources, experience, and competence of the applicant(s).
• You and your authorized representatives may contact the person(s) indicated in Form: 2 and
  Form: 3 for further information. The undersigned is (are) fully authorized to act on behalf of the
  Applicant.
• This Application is made in the full understanding that:



West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 277 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

    o     Bids by pre-qualified Bidders will be subject to verification of all information submitted
          against pre-qualification criteria at the time of tendering;
    o     You reserve the right to (i) Amend the scope and value of any contracts to be tendered
          under this Project. In such event, tenders will only be called from pre qualified Bidders
          who meet the revised requirements and (ii) Reject or accept any application, cancel the
          pre-qualification process, and reject all applications; and
    o     You and your personnel and agencies shall not be liable for any such actions and shall
          be under no obligation to inform the Applicant of the grounds for them.
• Appended to this Application, we give details of the participation of each Party, including capital
  contribution and profit/loss agreements, to the Consortium. We also specify the financial
  commitment in terms of the percentage of the value of the contract, and the responsibilities for
  execution of the contract.
• We confirm that, in the event we tender, the tender as well as any resulting contract will be:
    o     Signed so as to legally bind all Members, jointly and severally: and
    o     Submitted with a Consortium Agreement providing the joint and several liabilities of all
          Members in the event, the Contract is awarded to us.
• The undersigned declare that the statements made and the information provided in the duly
  completed Application are complete, true and correct in every detail.




  Signature                                                         Signature


  ___________________                                               ___________________
  Name & Designation                                                Name & Designation
  For and on behalf of                                              For and on behalf of
  (Name of Applicant or                                             (Name of Consortium Member(s))
  Lead Member of a Consortium)


  Company Seal:                                                     Company Seal:




  Place:
  Date:




West Bengal State Electricity Transmission Company Limited (WBSETCL)                  Page 278 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 2        Particulars of ERP Product Vendor
Sl.    Description                                                          Response
No.
A      General Information
1.     Name of the Firm
2.     Nationality of the Firm
3.     Complete Address of Head/Registered Office
4.     Name of the Contact Person
5.     Telephone Number (with ISD & STD Code)
6.     Fax Number (with ISD & STD Code)
7.     E-Mail Address
8.     Type of Firm (Proprietary / Partnership / Private / Public)
9.     Year and Place of Establishment
10.    Firm is:
                Member of a group of Companies (if Yes, give
                name, address, connection and description of
                other Companies)
                Subsidiary of a large organization (if Yes, give
                full details of the holding Company)
 11.   Net worth (for global operations) at the end of the last
       three financial years ending March 2010 (Please attach
       document certified by CA in practice)
 12.   Annual revenue (for global operations) in the last three
       financial years ending March 2010 from ERP Product
       business (Please attach certified annual reports for last
       three years)
 13.   List of countries where offices located
 14.   List of countries where ERP implemented
 B     Indian Operations
 1.    Head of Indian Operations
 2.    Indian Head/Registered Office Address
 3.    Name of the Contact Person
 4.    Telephone Number (with ISD & STD Code)
 5.    Fax Number (with ISD & STD Code)
 6.    E-Mail Address
 7.    Number of offices in India
 8.    Number of Development Centres in India
 9.    Net worth (for Indian operations) at the end of the last
       three financial years ending March 2010 (Please attach
       document certified by CA in practice)
 10.   Annual revenue (for Indian operations) in the last three
       financial years ending March 2010 from ERP Product
       business (Please attach certified annual reports)
 11.   Please attach copies of Income Tax Returns for the last
       three financial years ending March 2010, Service Tax
       Registration Number issued by the Competent
       Authorities with details of PAN/TAN/ECC/CST




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 279 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.   Description                                                          Response
 No.
 12.     Number of full time employees
                  ERP Development Related
                  Others
  13. Alliances / Partners
  C      Proposed ERP Product
  1.     Name
  2.     Version, if any
  3.     Release, if any
  4.     Database
  5.     Front-end
  6.     Dependencies on hardware
  7.     Dependencies on other software
  8.     Dependencies on other tools
  D      Support and Upgrades
  1.     Describe support offered with respect to upgrades, bug
         fixes, changes in statutes, functional assistance, etc.
  2.     List support offices in India
  3.     Number of staff available for ERP support
                  In India
                  Internationally
  Location:
  Date:
  Signature of Authorised Signatory:
  Name of Authorised Signatory:
  Designation of Authorised Signatory:
  Official seal of the Company:
Note: Where the information cannot be provided in the table format, please furnish the
information on a separate sheet. Please ensure proper reference between the table row and the
additional sheet used.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 280 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 3        Particulars of Implementation Partner
 Sl.                          Description                                   Response*
No.
A      General Information
1.     Name of the Firm
2.     Nationality of the Firm
3.     Complete Address of Head/Registered Office
4.     Name of the Contact Person
5.     Telephone Number (with ISD & STD Code)
6.     Fax Number (with ISD & STD Code)
7.     E-Mail Address
8.     Type of Firm (Proprietary / Partnership / Private / Public)
9.     Year and Place of Establishment
10.    Firm is:
                Member of a group of Companies (if Yes, give
                name, address, connection and description of
                other Companies)
                Subsidiary of a large organization (if Yes, give
                full details of the holding Company)
 11.   Net worth (for global operations) at the end of the last
       three financial years ending March 2010 (Please attach
       document certified by CA in practice)
 12.   Annual revenue (for global operations) in the last three
       financial years ending March 2010 from ERP Product
       business (Please attach certified annual reports for last
       three years)
 13.   List of countries where offices located
 14.   List of countries where ERP implemented
 B     Indian Operations
 1.    Head of Indian Operations
 2.    Indian Head/Registered Office Address
 3.    Name of the Contact Person
 4.    Telephone Number (with ISD & STD Code)
 5.    Fax Number (with ISD & STD Code)
 6.    E-Mail Address
 7.    Number of years in India
 8.    Number of offices
 9.    Number of employees working on
                Implementation of proposed ERP
                Support of proposed ERP
                Others
 10.   Number of Consultants for proposed ERP
                Technical
                Functional
 11.   Number of employees categorized as
                Certified by proposed ERP Product Vendor
                (implementation as well as support)
                Certified by other ERP Product Vendor
                Others

West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 281 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

  Sl.                        Description                                    Response*
 No.
 12.     Net worth (for Indian operations) at the end of the last
         three financial years ending March 2010 (Please attach
         document certified by CA in practice) for the proposed
         ERP implementation business
  13. Annual revenue (for Indian operations) in the last three
         financial years ending March 2010 from ERP Product
         business (Please attach certified annual reports) for the
         proposed ERP implementation business
  14. Please attach copies of Income Tax Returns for the last
         three financial years ending March 2010, Service Tax
         Registration Number issued by the Competent
         Authorities with details of PAN/TAN/ECC/CST
  15. Alliances with ERP Product Vendors and other Software
         Vendors
  C      Other information
  1.     Provide details of the implementations of the proposed
         ERP Product internationally in electricity utilities
  2.     Provide details of largest implementation internationally
         and in India of the ERP Product in terms of turnover of
         the company where implemented
  3.     Provide details of largest implementation internationally
         and in India of the ERP Product in terms of number of
         users
  4.     Provide details of projects in progress internationally and
         in India for the proposed ERP Product
  5.     Indicate number of experienced Consultants to work on
         developing interfaces between proposed ERP and other
         non-ERP applications on your rolls
  6.     Indicate number of experienced Consultants who have
         experience in implementing the ERP with India
         localization features on your rolls
  7.     Please provide details of quality accreditation such as
         CMMi
  8.     Provide details of partnership with the ERP Product
         Vendor
  Location:
  Date:
  Signature of Authorised Signatory:
  Name of Authorised Signatory:
  Designation of Authorised Signatory:
  Official seal of the Company:
* Notes:
(i) Where the information cannot be provided in the above format, please furnish the information
on a separate sheet. Please ensure proper reference between the row number (in above format)
and the additional sheet used.
(ii) Similar forms to be filled-up for other member organisations (excluding the ERP Product
Vendor) which form part of the Consortium for this Project.



West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 282 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 4             Intimation for Consortium Formation


To:
The Chief Engineer (Procurement),
West Bengal State Electricity Transmission Company Limited (WBSETCL),
10th Floor, ‘D’ Wing, Vidyut Bhavan,
Bidhan Nagar, Block-DJ, Sector-II, Kolkata-700 091, West Bengal, India.


Dear Sir,
At the outset, we would like to thank you for providing us this opportunity and inviting us to Bid
for “Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL” with
Reference to the Tender No.: _____________________


As per the provisions of clause 3.3 of the Tender Document, we,
 Sl.     Name of the                 Referred to the Consortium as       Remarks, If any
 No. Consortium Member
 1       M/s
 2       M/s
 3       *M/s
* No of rows to be inserted depending on the number of other member organization

would like to offer our Bid as Member(s) of a Consortium. M/s. ___________________________
will be the Lead Member of the Consortium. Authorised Signatory of the Lead Member is
authorized to sign the Bid and all documents/correspondences pertaining to this Contract, submit
bills, receive payments and instructions and incur liabilities on behalf of the Consortium. A copy
of the duly executed Consortium Agreement to this effect (refer Form: 5) and duly attested by a
Public Notary is enclosed for your reference.


Thanking you.


Yours faithfully,


Implementation Partner (Lead Member):           _____________________________________


Other Consortium Member(s):                     _____________________________________




West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 283 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 5           Proforma for Consortium Agreement


This Consortium Agreement made and entered into on ________ day of 2010.


BY AND BETWEEN


___________________________ (Name of the Lead Member), a Company registered under the
laws of __________________________ (Name of the Country) with its Head/Registered Office
at __________________________ (Address of the Head/Registered Office) and a place of
business in __________________________ (Address of place of business) (hereinafter referred
to     as         “The        Lead    Member”)     and      represented       by     Mr/Mrs/Ms.
_____________________________________ (Name of Authorized Signatory).


AND


______________________________ (Name of the other Member), a Company registered under
the laws of __________________________ (Name of the Country) with its Head/Registered
Office at __________________________ (Address of the Head/Registered Office) and a place
of business in __________________________ (Address of place of business) (hereinafter
referred     to          as    “The    Member”)     and      represented      by     Mr/Mrs/Ms.
_____________________________________ (Name of Authorized Signatory).


All and/or each of them hereinafter referred to as “The Lead Member” or “Member” as the case
may be.


WITNESSETH


WHEREAS WEST BENGAL STATE ELECTRICITY TRANSMISSION COMPANY LIMITED
(hereinafter referred to as “The Purchaser”) has issued Tender No. ____________________
Dated ________________ for “Supply, Installation & Implementation of and Support for ERP
Solution in WBSETCL”. The Purchaser intends to select the suitable Bidder through competitive
bidding process for the above said Project.


WHEREAS the Parties are interested in jointly preparing and submitting an Application to Bid for
the Project mentioned above as a Consortium.




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 284 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


1.0 PURPOSE OF THIS AGREEMENT
1.1     The purpose of this Agreement is to define the principles of collaboration among the
        Parties to:
1.1.1   Submit an Application jointly to Bid for the “Supply, Installation & Implementation of and
        Support for ERP Solution in WBSETCL” as a Consortium.
1.1.2   Negotiate and sign Contract in case of award.
1.1.3   Provide and perform the supplies and services which would be ordered by the Purchaser
        pursuant to the Contract.
1.2     NAME (If Applicable)
1.2.1   For the purpose of participating in the Bid, the name of the Consortium shall be
        “________________”.


2.0 LEGAL RELATIONSHIP OF THE MEMBERS
2.1     This Agreement shall not be construed as establishing or giving effect to any legal entity
        such as, but not limited to, a company, a partnership, etc. It shall relate solely towards
        the Purchaser for “Supply, Installation & Implementation of and Support for ERP Solution
        in WBSETCL” for and related execution works to be performed pursuant to the Contract
        and shall not extend to any other activities.
2.2     The Parties shall be jointly and severally responsible and bound towards the Purchaser
        for the performance of the works in accordance with the terms & conditions of the Tender
        Document and Contract.


3.0 LEAD MEMBER
___________________________ (Name of Member) shall act as Lead Member of the
Consortium. As such, it shall act as the coordinator of the Member’s combined activities and shall
carry out the following functions:
3.1     To ensure the technical, commercial and administrative co-ordination of the Project.
3.2     To lead the contract negotiations of the Project with the Purchaser.
3.3     The Lead Member is authorized to submit bills, receive payments and instructions and
        incur liabilities for and on behalf of Consortium Members.
3.4     In case of an award, act as channel of communication between the Purchaser and the
        Consortium to execute the Contract.


4.0 SCOPE OF WORK AND SERVICES OF EACH MEMBER
4.1     Scope of Work and Services: The Scope of Work and Services for each Member shall be
        defined as follows:
4.1.1   __________________ (Name of Member) shall be responsible for the following (Define
        the Scope of Work):

West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 285 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

        1.
        2.
        3.
        4.
4.1.2   __________________ (Name of Member) shall be responsible for the following (Define
        the Scope of Work):
        1.
        2.
        3.
        4.
4.2     Participation Share of each Member:
         Lead Member                          %
         Other Member                         %


4.3     Financial Commitment of each Member in terms of Contract Value:
         Lead Member                          %
         Other Member                         %


4.4     Sharing of Profit and Loss by each Member:
         Lead Member                          %
         Other Member                         %


5.0 SECURITIES
5.1     Securities, in the form of Bank Guarantees, required under the Tender Document and/or
        Contract shall be provided in the name of Consortium as the case may be.


6.0 LIABILITY
6.1     Liability of the Parties with Respect to Claims of the Purchaser: Both the Parties to the
        Purchaser for the Performance of the Scope of Work under the Contract.


7.0 DURATION OF THE AGREEMENT
7.1     The present Agreement is valid until successful completion of the Contract and full and
        final settlement of all accounts and disputes, if any, between the Parties and the
        Purchaser, except if the Purchaser has decided previously not to award the Contract to
        the Parties, in which case the Parties are free from any obligation under this Agreement.


IN WITNESS WHEREOF, this agreement executed on the ______ day of ________ (month)
2010 by the duly Authorized Representatives of the Parties hereto.



West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 286 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

For and on behalf of M/s. __________________________
(Lead Member)
Name:


Company Seal:




For and on behalf of M/s. __________________________
(Other Member)
Name:


Company Seal:


Notary Seal:




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 287 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 6        Proforma for Bid Security


                PROFORMA FOR BANK GUARANTEE (FOR BID SECURITY)
    (To be stamped in accordance with Stamp Act, if any, of the Country of the issuing Bank)


Bank Guarantee No.: __________________
Date: ______________________
To,
West Bengal State Electricity Transmission Company Limited (WBSETCL),
Vidyut Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
Kolkata-700 091, West Bengal, India.

Dear Sir,
In accordance with your Notice Inviting Tender (NIT) No. ________________ having its
Registered Head Office at ___________ (hereinafter called the Bidder) wish to participate in the
said Tender for ____________________.
As an irrevocable Bank Guarantee against Bid Security for an amount of ____ is required to be
submitted by the Bidder as a condition precedent for participation in the said Tender, which
amount is liable to be forfeited on the happening of any contingencies mentioned in the Tender
Document, we, the _______________________ Bank at _________________ having our Head
Office / Registered Office at __________________ (Address of Bank) guarantee and undertake
to pay immediately on demand by West Bengal State Electricity Transmission Company Limited
the amount of __________ (in words and figures) without any reservation, protest, demur and
recourse. Any such demand made by said Purchaser shall be conclusive and binding on us
irrespective of any dispute of difference raised by the Bidder.
This Guarantee shall be irrevocable and shall remain valid up to @ _________. If any further
extension of this guarantee is required, the same shall be extended to such required period on
receiving instructions from M/s ____________________ on whose behalf this Guarantee is
issued.
All rights of West Bengal State Electricity Transmission Company Limited under this Guarantee
shall be forfeited and the Bank shall be relieved and discharged from all liabilities there under
unless WBSETCL brings any suit or action to enforce a claim under this Guarantee against the
Bank within ninety (90) calendar days from the above mentioned expiry date of validity or, from
that of the extended date.
In witness whereof the Bank, through its authorised Officer, has set its hand and stamp on this
__________ day of __________ 2010 at ____________.


WITNESS:
____________________________                          ____________________________
(Signature and Name)                                  (Signature and Name)
____________________________                          ____________________________
(Official address)                                    (Designation with Bank Stamp)
Attorney as per Power of Attorney No. ___________________________
Date:
@ This date should be initially for two hundred and forty (240) calendar days from the next day of
the last date of Bid submission and may be extended from time to time.


West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 288 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 7         Proforma for Power of Attorney


              POWER OF ATTORNEY IN FAVOUR OF AUTHORISED SIGNATORY


KNOW ALL MEN BY THESE PRESENTS THAT I, ____________________________________
a Company incorporated under the Companies Act, 1956 (or equivalent Act/Law in case of
Foreign Bidders) and having its registered office at ___________________________________
(hereinafter referred to as “the Company”) has been authorised by the Board of Directors of the
Company, inter alia, to execute contracts in the name of and for and on behalf of the Company.
Whereas I consider it necessary and expedient that __________________________________
of the Company be given the authority and power to sign Tender, Contract, Deeds and
Instruments including amendments in connection with Tender for “Supply, Installation &
Implementation of and Support for ERP Solution in WBSETCL” floated by West Bengal State
Electricity Transmission Company Limited (WBSETCL / Purchaser) vide Tender Notice No.
___________________________.

       I accordingly hereby nominate, constitute and appoint above named ________________
severally, as my lawful attorney to do all or any of the acts specifically mentioned immediately
herein above.
       I, the Executant do hereby agree and undertake to ratify and confirm whatever either of
the said Attorney shall lawfully do or cause to be done under and by virtue of this power of
Attorney and the Acts of Attorney to all intents and purposes are done as if I had done the same
on behalf of the Company if these presents had not been made.
       IN WITNESS whereof I, ______________________ has executed these presents this
the ____________day of ___________ at ________________.




Specimen Signature of Attorney                              Signature of Executant
Name            :                                           Name            :
Designation     :                                           Designation     :
                                                            Name of Company:

Specimen Signature of Attorney                              Signature of Executant
Name            :                                           Name            :
Designation     :                                           Designation     :
                                                            Name of Company:

Signature of Attorney attested


Company Seal:                                               Company Seal:



West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 289 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 8         Proforma for Declaration


I, (name of the Director or equivalent officer) of (address) hereby states that:


I am currently a Director (or equivalent officer) of______________________________.


I understand that the Purchaser has provided an offer in relation to “Supply, Installation &
Implementation of and Support for ERP Solution in WBSETCL”.


I confirm that neither the Contractor nor any of the Contractor’s Personnel shall engage in any
personal, business or professional activity (except activities which are specifically excluded in
conflict clause) which conflicts or could conflict with any of their obligations in relation to this
Project.


I confirm that I have made enquiries of all appropriate persons and taken other steps as
appropriate so as to obtain the knowledge and information as required to make this declaration.


Words and expressions which are defined in the Tender Document issued by the Purchaser
have the same meaning when used in this Declaration.


I confirm that I have responded to this Tender Document strictly in line with it’s requirement as
per the formats provided in the same and I understand that deviations from any
clause/instruction of the Tender Document will result in rejection of my proposal at any phase of
the Bid evaluation.


AND I MAKE this solemn declaration conscientiously believing the same to be true.




MADE AND DECLARED at this __________ day of _______________ 2010.




___________________
Authorized Signatory
Place:
Date:




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 290 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 9        Key Resources proposed
 Provide details of key resources of Project Implementation Team including resources of other
 Consortium Member(s) as applicable.
 Sl.     Name of Resource*         Designation         Role Proposed               Remarks
 No.
 1.                                                    Project Manager (Full-time)
 2.                                                    Functional Lead - Plant
                                                       Maintenance Management
 3.                                                    Functional Lead - Project
                                                       Planning & Management
 4.                                                    Functional Lead -
                                                       Procurement & Materials
                                                       Management
 5.                                                    Functional Lead - Financial
                                                       Management
 6.                                                    Functional Lead - Human
                                                       Resource Management &
                                                       General Administration
 7.                                                    Lead Programmer
 8.                                                    Database Administrator
 9.                                                    Infrastructure Lead
 10.                                                   Transmission Sector
                                                       Specialist
 11.                                                   Change Management
                                                       Expert
* Important Note: Except in case of resignation or severe injury or death of proposed resource,
replacement of key resources is strictly not allowed in the entire duration of the contract without
prior permission and formal approval of the Purchaser. In case replacement is inevitable (only in
the circumstances as specified above), the same should be done within thirty (30) calendar days
by providing another resource having equivalent profile (in terms of qualification, experience,
certification etc.) after obtaining formal approval from the Purchaser. In such cases, IP must get
the proposed resource interviewed by ERP Product Vendor and get the confirmation from ERP
Product Vendor that proposed resource is capable to execute the Scope of Work of this Project.
Same should be duly attached along with the application for change of the resource to the
Purchaser for their review and approval.

Please provide the detailed CV of all the key resources (as mentioned above) in the format given
below:
 Sl.   Attribute                                           Remarks
 No.
 1.    Proposed position (only one candidate shall be
       nominated for each position)
 2.    Name of Firm
 3.    Name of Staff
 4.    Designation
 5.    Date of Birth
 6.    Nationality
 7.    Language (Speak / Read / Write)



West Bengal State Electricity Transmission Company Limited (WBSETCL)             Page 291 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.   Attribute                                            Remarks
 No.
 8.    Education (indicate college/university and other
       relevant specialized education of staff
       members, giving names of institutions, degrees
       obtained and year of completion)
 9.    Membership and professional association
 10.   Other training (indicate significant training /
       certification which are relevant for this Project)
 11.   Details of relevant projects where staff has         Project 1 Name:
       worked
       (Name of the ERP Product must be mentioned           Project Detail:
       in each ERP project)
                                                            Position Held (from month/year-to
                                                            month/year):

                                                            Individual’s Role &
                                                            Responsibilities:

                                                            Individual’s Deliverables:

                                                            Key Achievements:

                                                            Project 2 Name:

                                                            Project Detail:

                                                            Position Held (from month/year-to
                                                            month/year):

                                                            Individual’s Role &
                                                            Responsibilities:

                                                            Individual’s Deliverables:

                                                            Key Achievements:

                                                            Project N Name:

                                                            Project Detail:

                                                            Position Held (from month/year-to
                                                            month/year):

                                                            Individual’s Role &
                                                            Responsibilities:

                                                            Individual’s Deliverables:

                                                            Key Achievements:


West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 292 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sl.   Attribute                                          Remarks
 No.
 12.   Countries of work experience
 13.   Employment Record                                  From month/year-To month/year:
                                                          Employer:
                                                          Position held:
                                                          Role & Responsibilities:


                                                          From month/year-To month/year:
                                                          Employer:
                                                          Position held:
                                                          Role & Responsibilities:


                                                          From month/year-To month/year:
                                                          Employer:
                                                          Position held:
                                                          Role & Responsibilities:



 14.   Details of Certification(s)

 15.   Signature of Staff / Authorised Signatory

 16.   Date & Place




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 293 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 10       Project Plan & Resource Deployment Plan
(a) Project Plan: The proposed Project Plan shall commensurate with the requirements laid down in clause 6.5 (Scope of Work):
 Sl. Key Activity     Key Deliverable(s)    Name of Key                                           Project Plan                        Total
 No.                                        Resource(s)                   M1          M2          M3       M4         ….        Mn   Input
                                                                                                                                     (Man-
                                                                       WWWWWWWWWWWWWWWWWWWWWWWW                                      days)
                                                                       1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
 (A) Phase 1: Core Implementation
 1.
 2.
 3.
 4.
 5.
 6.
 …
 …
 (B) Phase 2: Roll-out
 1.
 2.
 3.
 4.
 5.
 6.
 …
 …
 TOTAL (Phase 1 + Phase 2)
Nomenclature:   M1: Month-1; M2: Month-2; M3: Month-3; Mn: Month-n                         W1: Week-1; W2: Week-2; W3: Week-3; W4: Week-4




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 294 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

(b) Resource Deployment Plan: The Resource Deployment Plan shall commensurate with the requirements laid down in clause 6.5 (Scope of
Work):
 Sl. Name of          Role assigned         Key tasks         On-site                      Resource Deployment Plan                    Total
 No. Resource                               assigned          / Off-       M1         M2          M3      M4          ….      Mn      Input
                                                              site                                                                    (Man-
                                                                         WWWWWWWWWWWWWWWWWWWWWWWW                                     days)
                                                                         1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4
 (A) Phase 1: Core Implementation
 1.                                                           On-site
                                                              Off-site
 2.                                                           On-site
                                                              Off-site
 3.                                                           On-site
                                                              Off-site
 …                                                            On-site
                                                              Off-site
 (B) Phase 2: Roll-out
 1.                                                           On-site
                                                              Off-site
 2.                                                           On-site
                                                              Off-site
 3.                                                           On-site
                                                              Off-site
 …                                                            On-site
                                                              Off-site
 TOTAL (Phase 1 + Phase 2)                                    On-site
                                                           Off-site
Nomenclature:      M1: Month-1; M2: Month-2; M3: Month-3; Mn: Month-n                       W1: Week-1; W2: Week-2; W3: Week-3; W4: Week-4


West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 295 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 11       Price Bid

Note: It is mandatory to provide each detail in the exact format as given below otherwise Bid may be considered non-responsive and the
Purchaser reserves the right to accept or reject such Bid.

 (i) Summary of Charges

 Sl.   Description                                                          Total Base     Taxes   Duties   Levies   Others   Total Price
 No.                                                                        Price          (INR)   (INR)    (INR)    (INR)    (INR)
                                                                            (INR)
 1.    Group-A: Prices for Supply of ERP Product licenses and Supply of
       licenses for ERP related software (other than ERP Product),
       database, clustering tools, integration tools, other tools etc.
 2.    Group-B: Prices for Implementation Services
 3.    Group-C: Prices for Annual Technical Support (ATS) Services [for
       ERP Product]
 4.    Group-D: Prices for Annual Maintenance Support (AMS) Services
       [For ERP Solution]
                                                                                                                              #
       Grand Total Price [Group (A+B+C+D)] OR Contract Price

 Contract Price# (in figures): Indian Rupee _______________________________________

 Contract Price# (in words): Indian Rupee _________________________________________________________________________________




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 296 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 (ii) Group-A: Prices for Supply of ERP Product licenses and Supply of licenses for ERP related software (other than ERP Product),
 database, clustering tools, integration tools, other tools etc.

 Sl.    Description                          Unit     Quanti    Unit Price    Total Base     Taxes           Duties    Levies    Others     Total Price
 No.                                                  ty        (INR)         Price (INR)    (INR)           (INR)     (INR)     (INR)      (INR)
                                                      a         b             c= a x b       d               e         f         g          h=c+d+e+f+g
 1.     License fees for Transactional        Nos.    468
        users
 2.     License fees for Employee Self        Nos.      1736*
        Service (ESS) users
 3.     License fees for Payroll users        Nos.      3288
 4.     Any other item proposed (please
        specify and include more rows if
        required)
        Total Price of Group-A:
 Notes:
 (a) This price shall be inclusive of all ERP and Third Party bolt-on software licenses and related costs, costs of database, clustering tools, integration
     tools, developed code and other requisite software, tools etc. Please indicate price break up of all components of proposed ERP Solution
 (b) This price shall also include the cost of multiple ERP instances to be maintained both during and after ERP implementation such as
     development, testing, training, production, maintenance etc.
 (c) Please provide a copy of the proposed Product Licensing Policy / End User License Agreement
* Considering that all the Transactional users will have access to ESS module and would not require additional ESS license for them




West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 297 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 (iii) Group-B: Prices for Implementation Services

 Sl.   Description                           Quantity         Unit Price   Total Base      Taxes   Duties   Levies   Others   Total Price
 No.                                                                       Price           (INR)   (INR)    (INR)    (INR)    (INR)
                                                                           (INR)
                                             a                b            c               d       e        f        g        h=c+d+e+f+g
 1.    ERP implementation services as               Not Applicable
       per the Scope of Work
 2.    Consultancy services for supply,             Not Applicable
       installation & implementation of
       ICT infrastructure as specified in
       clause 6.5.2
 3.    Data collection, data preparation,           Not Applicable
       data cleansing, data entry and data
       migration (including master &
       transaction data) as specified in
       clause 6.5.3
 4.    Audit and quality control services           Not Applicable
       as specified in clause 6.5.4 g)
 5.    Designing and conducting training            Not Applicable
       programs and change
       management workshops as
       specified in clause 6.5.4 h)
 6.    Any other item proposed (please              Not Applicable
       specify and include more rows if
       required)
       Total Price of Group-B:




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 298 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 (iv) Group-C: Prices for Annual Technical Support (ATS) Services [for ERP Product]

 Sl.   Description                         UnitQuanti Unit Price Total Base Taxes                 Duties Levies Others Total Price
 No.                                           ty       (INR)        Price (INR) (INR)            (INR)   (INR)   (INR)     (INR)
                                               a        b            c= a x b     d               e       f       g         h=c+d+e+f+g
 (a)   ATS Support for Implementation period: From the date of signing of End User License Agreement (EULA) up to the date of Final
       Acceptance of ERP Solution
 1.           Lump-sum
 (b)   ATS Support for Post implementation period: Five (5) calendar years from the date of Final Acceptance of ERP Solution
 2.           Year-1
 3.           Year-2
 4.           Year-3
 5.           Year-4
 6.           Year-5
       Total Price of Group-C:
       (=1+2+3+4+5+6)




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 299 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 (v) Group-D: Prices for Annual Maintenance Support (AMS) Services [For ERP Solution]

 Sl.   Description                                  Quanti Unit Price Total Base Taxes
                                                  Unit                                                  Duties Levies Others Total Price
 No.                                                ty        (INR)         Price (INR) (INR)           (INR)    (INR)    (INR)     (INR)
                                                    a         b             c= a x b     d              e        f        g         h=c+d+e+f+g
 (a)   AMS Support for Implementation period: From the date of first Go-live of ERP Solution up to the date of Final Acceptance of ERP Solution
 1.           Lump-sum
 (b)   AMS Support for Post implementation period: Five (5) calendar years from the date of Final Acceptance of ERP Solution
 2.           Year-1
 3.           Year-2
 4.           Year-3
 5.           Year-4
 6.           Year-5
       Total Price of Group-D:
       (=1+2+3+4+5+6)




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 300 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


 (vi) Group-E: Man-day Rate for deploying resources

 Please note that this information must be provided by the Bidder; however this will not be used for the purposes of Bid evaluation.
 These rates should be valid (fixed) for next five (5) calendar years coinciding with duration of AMS.
 Sl.   Description                                               Base Price               Taxes        Duties     Levies      Others   Total Price
 No.                                                             (INR per Man-day)        (INR)        (INR)      (INR)       (INR)    (INR)
                                                                 c                        d            e          f           g        h=c+d+e+f+g
 1.    Project Manager
 2.    Functional Lead
 3.    Lead Programmer
 4.    Database Administrator
 5.    Infrastructure Lead
 6.    Transmission Sector Specialist
 7.    Change Management Expert
 8.    Functional Consultants (Team Members)
 9.    Programmers (Team Members)




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 301 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 12        Schedule of Payments
 Sl.     Milestone                                           Payment*
 No.
 Group-A: Payment against Supply of ERP Product licenses and Supply of licenses for ERP
 related software (other than ERP Product), database, clustering tools, integration tools,
 other tools etc.
 1.      Supply of Transactional user licenses incl. all     100% of Total Price of respective Group-A
         associated system software & tools                  item under Column ‘h’ in Form: 11
 2.      Supply of Employee Self Service (ESS) user          100% of Total Price of respective Group-A
         licenses                                            item under Column ‘h’ in Form: 11
 3.      Supply of Payroll user licenses                     100% of Total Price of respective Group-A
                                                             item under Column ‘h’ in Form: 11
 4.      Any other item proposed                             100% of Total Price of respective Group-A
                                                             item under Column ‘h’ in Form: 11
 Group-B: Payment against Implementation Services
 5.      Completion and sign-off on Project Charter          5% of Total Price of Group-B
 6.      Completion of Business Solution Design              10% of Total Price of Group-B
         phase activities and sign-off on Business
         Solution Design Document (BSDD)
 7.      Approval on RFP for Supply, Installation &          5% of Total Price of Group-B
         Implementation of ICT Infrastructure
 8.      Completion of Business Solution Design              10% of Total Price of Group-B
         Simulation phase activities and sign-off on
         Business Solution Design Simulation (BSDS)
         Document
 9.      Completion and sign-off on User Acceptance          15% of Total Price of Group-B
         Test (UAT)
 10.     Completion and sign-off on Phase 1 (Core            15% of Total Price of Group-B
         Implementation)
 11.     Completion and sign-off on Phase 2 (Roll-out) 25% of Total Price of Group-B (5% of Total
                                                             Price of Group-B will be paid against
                                                             completion and sign-off on roll-out at each
                                                             cluster identified as per clause 6.4.3
 12.     Completion and sign-off on final Stabilization      10% of Total Price of Group-B
         Test
 13.     Completion of Stabilization Period and Final        5% of Total Price of Group-B
         Acceptance of ERP Solution / Issuance of
         project completion certificate
 Group-C: Payment against Annual Technical Support (ATS) Services [for ERP Product]
 14.     Annual Technical Support (ATS) for ERP              100% of Annual ATS price quoted in Form:
         Product                                             11 for a given year will be paid** at the
                                                             beginning of each ATS period
 Group-D: Payment against Annual Maintenance Support (AMS) Services [For ERP Solution]
 15.     Annual Maintenance Support (AMS) for ERP            25% of Annual AMS price quoted in Form:
         Solution                                            11 for a given year will be paid** at the end
                                                             of each quarter of support
* Taxes, duties, levies etc. will be paid as per prevailing rate
** After adjusting penalty amount payable (if any)



West Bengal State Electricity Transmission Company Limited (WBSETCL)                 Page 302 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 13          Proforma for Contract Performance Guarantee


 PROFORMA FOR BANK GUARANTEE (FOR CONTRACT PERFORMANCE GUARANTEE)
      (To be stamped in accordance with Stamp Act, if any, of the Country of the issuing Bank)


Bank Guarantee No.: __________________
Date: ______________________
To,
West Bengal State Electricity Transmission Company Limited (WBSETCL),
Vidyut Bhavan, Bidhan Nagar, Block-DJ, Sector-II,
Kolkata-700 091, West Bengal, India.


Dear Sir,


In consideration of the.... [Purchaser’s Name]........ (Hereinafter referred to as the ‘Purchaser’
which expression shall unless repugnant to the context or meaning thereof, include its
successors,      administrators      and     assignees)      having     awarded      to    M/s.....   [Contractor’s
Name].............. with its Registered/Head Office at............................. (Hereinafter referred to as
the ‘Contractor’), which expression shall unless repugnant to the context or meaning thereof,
include its successors, administrators, executors and assignees), a Contract by issue of the
Purchaser’s Letter of Acceptance No. ................ dated .................. and the same having been
acknowledged by the Contractor, for …………… [Contract sum in figures and words] for ……….
[Scope of Work] and the Contractor having agreed to provide a Contract Performance Guarantee
for the faithful performance of the entire Contract equivalent to ten percent (10%) of the Contract
Price of the aforesaid work under the Contract to the Purchaser.


We............... [Name & Address of the Bank]..…........ having its Head Office at...................
(hereinafter referred to as the ‘Bank’, which expression shall, unless repugnant to the context of
meaning thereof, include its successors, administrators, executors and assignees) do hereby
guarantee and undertake to pay the Purchaser, on demand any and all monies payable by the
Contractor to the extent of .............. (*) ............... as aforesaid at any time up to.........................
(@) ........... [days/month/year] without any demur, reservation, contest, recourse or protest
and/or without any reference to the Contractor. Any such demand made by the Purchaser on the
Bank shall be conclusive and binding notwithstanding any difference between the Purchaser and
the Contractor or any dispute pending before any Court, Tribunal, Arbitrator or any other
authority. The Bank undertakes not to revoke this guarantee during its currency without previous
consent of the Purchaser and further agrees that the guarantees herein contained shall continue
to be enforceable till the Purchaser discharges this guarantee or till ……………[day/month/year]
whichever is earlier.


West Bengal State Electricity Transmission Company Limited (WBSETCL)                             Page 303 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05


The Purchaser shall have the fullest liberty, without affecting in any way the liability of the Bank
under this guarantee, from time to time to extend the time for performance of the Contract by the
Contractor. The Purchaser shall have the fullest liberty, without affecting this guarantee, to
postpone from time to time the exercise of any powers vested in them or of any right which they
might have against the Contractor, and to exercise the same at any time in any manner, and
either to enforce or to forbear to enforce any covenants, contained or implied, in the Contract
between the Purchaser and the Contractor or any other course or remedy or security available to
the Purchaser. The Bank shall not be released of its obligations under these presents by any
exercise by the Purchaser of its liberty with reference to the matters aforesaid or any of them or
by reason of any other act or forbearance or other acts of omission or commission on the part of
the Purchaser or any other indulgence shown by the Purchaser or by any other matter or thing
whatsoever which under law would, but for this provision have the effect of relieving the Bank.
The Bank also agrees that the Purchaser at its option shall be entitled to enforce this Guarantee
against the Bank as a principal debtor, in the first instance without proceeding against the
Contractor and notwithstanding any security or other guarantee that the Purchaser may have in
relation to the Contractor’s liabilities.


Our liability under this Bank Guarantee shall not exceed …………………..


This Bank Guarantee shall be valid up to and including ………………………


We are liable to pay the guaranteed amount or any part thereof under this Bank Guarantee only
and only if the Purchaser serve upon Bank a written claim or demand within ninety (90) calendar
days from the above mentioned expiry date of validity or, from that of the extended date.


Dated this.................... day of .......................... 2010 at.................................


WITNESS
....................................  ...............................
(Signature)                           (Signature)
....................................  .....................................
(Name)                                (Name)
...................................   .................................................
(Official Address)                    (Designation with Bank Stamp)
                                      .................................................
                                      Attorney as per Power of Attorney No...................
                                      Dated............................
Note: The stamp papers of appropriate value shall be purchased in the name of guarantee
issuing Bank.




West Bengal State Electricity Transmission Company Limited (WBSETCL)                                        Page 304 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 14       Proforma for Contract Agreement
                                  CONTRACT AGREEMENT

THIS AGREEMENT made the _____________ day of __________________, _____, between
_____________________________ of ____________________ (hereinafter “the Purchaser”), of
the one part, and __________________________________________________________ of
______________________________ (hereinafter “the Contractor”), of the other part:

WHEREAS the Purchaser invited bids for Supply, Installation & Implementation of and Support
for ERP Solution in WBSETCL and has accepted a Bid by the Contractor for the same in the sum
of ________________________________________________ (hereinafter “the Contract Price”).

NOW THIS AGREEMENT WITNESSETH AS FOLLOWS:
1.   In this Agreement words and expressions shall have the same meanings as are
     respectively assigned to them in the Contract referred to.
2.     The following documents shall be deemed to form and be read and construed as part of
       this Agreement, viz.:
(a)    the Purchaser’s Notification (LoA) to the Contractor of Award of Contract;
(b)    the Bid Forms (including Price Bid) submitted by the Contractor;
(c)    the Special Conditions of Contract;
(d)    the General Conditions of Contract;
(e)    the Scope of Work (including FRS and TRS);
(f)    ____________________________
(g)    ____________________________
       This Contract shall prevail over all other Contract documents. In the event of any
       discrepancy or inconsistency within the Contract documents, then the documents shall
       prevail in the order listed above.
3.     In consideration of the payments to be made by the Purchaser to the Contractor as
       indicated in this Agreement, the Contractor hereby covenants with the Purchaser to
       provide the goods and services and to remedy defects therein in conformity in all
       respects with the provisions of the Contract.
4.     The Purchaser hereby covenants to pay the Contractor in consideration of the provision
       of the goods and services and the remedying of defects therein, the Contract Price or
       such other sum as may become payable under the provisions of the Contract at the times
       and in the manner prescribed by the Contract.


IN WITNESS whereof the parties hereto have caused this Agreement to be executed in
accordance with the laws of __________________ on the day, month and year indicated above.


Signed by ________________________________ (for the Purchaser)

Signed by ________________________________ (for the Contractor / Lead Member)




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 305 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

Form: 15       Compliance with the Scope of Work
The following table depicts key components of the Scope of Work. Please fill the following
form:
 Sr.   Scope of Work                                                                Response
 No.
 A     Product Related
 1.    Proposed ERP Product                                                         Name of the
                                                                                    product
 2.    Proposed ERP Product                                                         Version Name
       Version                                                                      / Number
 3.    Modules proposed                                                             Name of
                                                                                    Modules
 4.    Is the ERP Product                                                           Yes/No
       latest?
 5.                               Annual Technical Support from ERP Product         Yes/No
                                  Vendor for a period of five (5) calendar years
                                  from the date of Final Acceptance of ERP
                                  Solution
 6.                               Does the ERP Product support 24x7                 Yes/No
                                  operations since the business units work on
                                  all the three shifts and requisitions from the
                                  stores may happen at any time of the day.
 7.    Database(DB)                                                                 Name of DB
       proposed                                                                     product
 8.                               DB server configuration, administration,          Yes/No
                                  trouble shooting and Performance tuning
 9.                               Installation of applications, database and        Yes/No
                                  related tools
 10.                              Maintenance of database and other tools           Yes/No
                                  including application of patches
 11.                              Taking necessary backup, performing               Yes/No
                                  necessary restores
 12.                              High availability/failover system is              Yes/No
                                  considered (clustering etc.)
 13.   Bolt-on Application                                                          Name of Bolt-
                                                                                    on
 14.                              Brief functionality of bolt-on software           Functionality
 15.   Developed code for the     The title, rights and IPR over such               Yes/No
       software                   customization will be passed on to the
                                  Purchaser
 B     Implementation Related
 16.   Detailed Project Plan                                                        Yes/No
       indicating the key
       phases and activities of
       the Project and the
       expected timeline is
       proposed in Techno-
       commercial Bid
 17.   The Contractor will                                                          Yes/No

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 306 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                                Response
 No.
       conduct an ‘As-Is’
       business process and
       information
       requirement study at
       the Purchaser’s unit
       level
 18.   Based on ‘As-Is’                                                             Yes/No
       Business Process and
       Information
       Requirement study, the
       Bidder will prepare a
       task level ‘To-Be’
       Business Process
       document
 19.   Solution Development
 20.                              Configuration of modules as per agreed ‘To-       Yes/No
                                  Be’ process
 21.                              Based on the agreed Business Solution             Yes/No
                                  Design Document, the Bidder will prepare
                                  solution prototype (including all
                                  customization, interfaces etc).
 22.                              Interfacing of bolt-ons                           Yes/No
 23.                              System Integration Tests will be done             Yes/No
 24.                              Availability of ESS screens in English            Yes/No
 25.                              Provide the entire necessary ICT                  Yes/No
                                  infrastructure (Hardware, networking, all
                                  software and other tools) during
                                  development and testing phase.
 26.   Business Solution
       Design Simulation
 27.                              The Purchaser expects that the prototype          Yes/No
                                  validation will go through multiple iterations
                                  (often referred to as Business Solution
                                  Design Simulation sessions). Changes to the
                                  solution must be presented to the users in
                                  next round of BSDS. This will be an iterative
                                  process till the BSDS is signed-off as
                                  acceptable by PMU
 28.                              The BSDS validation must be conducted in a        Yes/No
                                  formal set up with proper test scripts
                                  prepared by the Contractor and approved by
                                  the Purchaser. The feedback provided to the
                                  Bidder after each round of BSDS must be
                                  documented and submitted to PMU. The
                                  action on feedback will be approved by
                                  PMU.
 29.   User Acceptance
       Testing

West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 307 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                                 Response
 No.
 30.                              User acceptance tests shall be carried both        Yes/No
                                  on the development server & on production
                                  server to ascertain the full load capability of
                                  the production environment (Full load and
                                  stress test).
 31.                              Performance and stress testing will be done        Yes/No
                                  using tools other than those provided by the
                                  ERP Product Vendor.

 32.   Go-live Acceptance
       Test
 33.                              The Go-live Acceptance Tests shall be              Yes/No
                                  conducted jointly by the Bidder and the
                                  Purchaser in accordance with the approved
                                  test scripts.
 34.   Access Control Matrix
       for User roles in ERP
 35.                              The Bidder will submit an Access Control           Yes/No
                                  Matrix Template to the Purchaser. Once the
                                  template is filled up by the Purchaser, the
                                  Bidder will configure the Access Control
                                  Matrix in the ERP application.
 C     Master Data Related
 36.   Preparation of master                                                         Yes/No
       data list in consultation
       with the Purchaser for
       machinery, parts,
       consumables, stores,
       raw material etc
 37.   Preparation of                                                                Yes/No
       codification scheme for
       all the master data,
       wherever applicable, in
       consultation with the
       Purchaser
 38.   Preparation of codes                                                          Yes/No
       for all the above
       mentioned products in
       consultation with the
       Purchaser
 39.   Data preparation and                                                          Yes/No
       entry of all master data
       in the ERP Solution
 D     Data Conversion Related
 40.   Identifying the data                                                          Yes/No
       elements to be
       converted/collected
       based on business

West Bengal State Electricity Transmission Company Limited (WBSETCL)                Page 308 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                             Response
 No.
       requirements
 41.   Preparing formats in                                                      Yes/No
       which the identified
       data elements must be
       collected to facilitate
       data
       conversion/preparation,
       clearly categorizing
       mandatory and optional
       elements
 42.   Data preparation, data                                                    Yes/No
       entry, data migration
       and data digitization of
       data provided by the
       Purchaser in physical
       register or any other
       form
 43.   The Bidder must                                                           Yes/No
       validate the data in
       terms of format.
 44.   The Bidder will prepare                                                   Yes/No
       necessary data
       conversion scripts and
       document the same.
       He will also identify /
       provide necessary
       reports to facilitate
       verification of data
       converted.
 45.   The Bidder will execute                                                   Yes/No
       data conversion on test
       instance for each data
       element and get sign-
       off from the Purchaser
       in terms of adequacy
       and correctness.
 46.   The Bidder will clean                                                     Yes/No
       the data entered by
       them from the register
       after validation by the
       Purchaser
 47.   Bidder should assign a                                                    Yes/No
       resident full-time
       Project Manager with
       qualifications as
       specified in this Tender
       Document



West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 309 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                                Response
 No.
 E     Document Management System
 48.   Document digitization                                                        Yes/No
       and indexing
 49.   Document history                                                             Yes/No
       creation
 F     Handholding and Maintenance Support
 50.   Provide on-site post                                                         Yes/No
       implementation support
       for a period of five (5)
       calendar years
 51.                            The Contractor shall deploy at least four (4)       Yes/No
                                dedicated skilled resources at the Purchaser
                                premise for help desk support from 9AM to
                                7PM for all working days (considering six
                                days a week - from Monday to Saturday) of
                                the Purchaser and its business units for a
                                period of five (5) calendar years from the
                                date of first Go-live of ERP Solution. Help
                                Desk support shall include, but not limited to,
                                basic menu / screen level support,
                                addressing general queries of users,
                                logging requests, assigning requests to
                                specific help desk individuals, recording
                                resolution, tracking overall time taken for
                                resolution, etc.
 52.                            The Contractor shall provide technical              Yes/No
                                support, in a suitable on-site and off-site
                                combination, from 9AM to 7PM for all
                                working days (considering six days a week -
                                from Monday to Saturday) of the Purchaser
                                and its business units for a period of five (5)
                                calendar years from the date of first Go-live
                                of ERP Solution. If off-site support model is
                                proposed by the Contractor, total (fixed &
                                variable) cost of network connectivity (leased
                                line/VPN) between Contractor’s Support
                                Centre and Purchaser’s data centre has to
                                be borne by the Contractor and also at least
                                two (2) technical persons should be
                                deployed at data centre for day-to-day
                                operations. Technical support shall include,
                                but not limited to, installation of new versions
                                / releases (including next generation release)
                                upgrades, bug fixes, functionality
                                enhancements, patches to cater to changes
                                (including tax, legal, statutory and policy
                                requirements), any modification or
                                enhancement to existing business, changes


West Bengal State Electricity Transmission Company Limited (WBSETCL)               Page 310 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                               Response
 No.
                                  to configurations, customizations, database
                                  administration, data back-up and archiving,
                                  security and other technical assistance.
 53.                              Have you suggested appropriate SLA for           Yes/No
                                  maintenance support?
 54.   Annual Technical                                                            Yes/No
       Support (ATS) of ERP
       Product for a period of
       five (5) calendar years
       from the date of supply
       of licenses
 55.                           The support should include supply of new            Yes/No
                               versions / releases (including next
                               generation release) upgrades, bug fixes,
                               functionality enhancements and patches to
                               cater to changes (including tax, legal,
                               statutory and policy requirements) along with
                               related documentation within thirty (30)
                               calendar days of their availability in India and
                               not later than twelve (12) calendar months
                               after they are released in the Country of
                               Origin as well as other technical support
                               from ERP Product Vendor’s help desk.
 G     Training and Change Management
 56.   ERP Product / Solution                                                      Yes/No
       Overview Training for
       Steering Committee &
       Project Management
       Unit members at the
       beginning of
       implementation
 57.   Technical Training for                                                      Yes/No
       Purchaser’s
       Technology Team
       members at the
       beginning of the
       implementation
 58.   Functional Training for                                                     Yes/No
       Purchaser’s Core
       Team members at the
       beginning of
       implementation
 59.   End User Training for                                                       Yes/No
       Purchaser’s end users
       spread across all the
       location before each
       Go-live
 60.   Change management                                                           Yes/No

West Bengal State Electricity Transmission Company Limited (WBSETCL)              Page 311 of 312
RFP for Supply, Installation & Implementation of and Support for ERP Solution in WBSETCL
Tender No. CE(Procurement)/WBSETCL/ERP/2010-11/05

 Sr.   Scope of Work                                                             Response
 No.
       programs as per
       agreed plan
 H     ICT Infrastructure Procurement
 61.   Network (LAN & WAN)                                                       Yes/No
       design for Purchaser’s
       business locations
 62.   Visit to key locations for                                                Yes/No
       IT Hardware & Network
       Infrastructure
       requirement and sizing
 63.   A tentative hardware                                                      Yes/No
       list is provided
 64.   Submission of final                                                       Yes/No
       RFP document for
       procurement of ICT
       Infrastructure (including
       BOM with detailed
       specifications) within
       ninety (90) calendar
       days from the date of
       signing of Contract
       Agreement
 65.   Assistance in techno-                                                     Yes/No
       commercial evaluation
       of bids received
 66.   Inspection of goods                                                       Yes/No
       and materials delivered
       by the Successful
       Bidder




West Bengal State Electricity Transmission Company Limited (WBSETCL)            Page 312 of 312

				
DOCUMENT INFO
Shared By:
Categories:
Tags:
Stats:
views:16
posted:10/8/2012
language:English
pages:312